-5//0 ULIA NEO C./S c0{>/C}) 800 Independence Ave., Sl"' Washington, DC 20591 ONCURRENCES ROUTING SYMBOL ARC-3 U.S. Department of Transportation INXJ

Federal Aviation ATE Administration 1/-5 -Oi O~'TING SYMBOL ATO

lNITlALSISIG Mr. Marc S. Moller Kreindler & Kreindler DATE 100 Park A venue NewYork,NY 10017-5590 fOvTING SYMBOL A TO-R

INii!ALS/SIG Dear Mr. Moller: _\VVWJZ&~ DATE This letter acknowledges receipt of your Freedom ofinformation Act (FOIA) requests "\ ~~\o"\ dated April 8 (#2004-004537) and August 13 (#2004-007463) seeking records that the ROUTING SYMIJOL Federal Aviation Administration (FAA) provided to the 9/11 Commission. AGC-50 INITIALS/SlG In request #2004-0045 3 7, you are seeking all ''Unclassified" materials that the FAA provided to the 9/11 Commission. In request #2004-007463, you are seeking 79 ATE specific items that the FAA provided to the 9/11 Commission. ROUTING SYMIJOL

This is an initial response to your August 13 request #2004-007463 seeking 79 specific INITiALS/SIG items.

ATE Items 1, 2, 3, 4, 5, 6, 7, 8, 10, 51 through 61, and 63 through 79: These records come under the purview of the Transportation Security Administration. Requests for these ROUTING SYMSOt. records should be sent to: Transportation Security Administration, TSA FOIA Office, !NlTlALS/SIG TSA-20, 601 South 12th Street, West Tower, Arlington, VA 22202-2872.

DATE Item 11: FAA report, "Executive Summary, Chronology of a Multiple Hijacking

Crisis, September 11, 2001" is enclosed (3 pages). ROUTING SYMBOL

Item 13: FAA report, "Summary of Air Traffic Hijack Events, September 11, lNlTIALS/SIG 2001" is enclosed (59 pages). DATE Item 14: FAA report, "Report of Aircraft Accident," Nov 13, 2001 ( 4 pages). "-OUTING SYMBOL

Item 15: FAA report, "Chronology ofthe and Subsequent INJTJALS/S!G Events Through October 24, 2001" is enclosed (9 pages).

ATE Item 18: A copy of 14 C.F.R. § 121.547 (2001) is enclosed (2 pages).

Item 20: A copy of the July 2001 "Administrator's Fact Book" is enclosed (50 pages).

Item 21: A copy of 14 C.F .R. § 91.215 (200 1) is enclosed (2 pages).

OFFICIAL FILE COPY 2

Item 22: The Aeronautical Information Manual is located on the internet at www.faa.gov/atpubs/AIM/index.htm

Item 32: A copy of the New England Region Daily Log for September 11,2001, is enclosed (2 pages).

Item 62: A copy of 14 C.P.R.§ 121.587 (2001) is enclosed (1 page).

We are continuing to process your request relating to items 9, 12, 16, 17, 19, 23 through 31, and 33 through 50. We will provide a final agency response addressing these items once the search and review process has been completed.

There is no fee associated with this portion of your request because the cost to process was under $10.00.

Sincerely,

Vice President, System Operations Services

Enclosures

File: 04-4537 & 04-7463 WP: S :\ARC40\SHARE\AAD\KATHY\Kreindler 04-453 7&04-7463 .doc ARC-40:Kball:kab:73988: 10/07/2004

OFFICIAL FILE COPY ' 09/17/2001

Executive Summarv Chronology of a Multiple Hijacking Crisis September 11,2001

TIME EVENT

0759 (AALA) Flight 11, a Boeing 767, departs Boston for Los Angeles with 81 passengers and 11 crewmembers on board.

0801 (UALA) Flight 93, a Boeing 757, departs Newark for San Francisco with 38 passengers and seven crewrnembers on board.

0810 AALA Flight 77, a Boeing 757, departs Washington's Dulles airport for Los Angeles with 58 passengers and six crewmembers on board.

0814 UALA Flight 175, a Boeing 767, departs Boston for Los Angeles with 56 passengers and nine crewmembers on board.

0840 Representative of Civil Aviation Security Intelligence (ACI) summons a duty officer from Civil Aviation Security Operations (ACO).

0843 ACO duty officer responds to ACI Watch.

0845 ACI advises the ACO duty officer of information received from the Washington Operations Center (WOC). AALA Flight 11 from Boston Logan International Airport (BOS) to Los Angeles International Airport (LAX) may have an intruder in the cockpit. Flight 11 has diverted off course and is heading south towards New York City. Aircraft is losing speed and descending with the transponder off. ATC advises they have no communications with the flight, however, pilot is keying the microphone and threatening comments are overheard.

0847 FAA Principal Security Inspector (PSI) for AALA is notified of the events by AALA corporate office.

0847 AALA advises that a flight attendant may have been stabbed.

0850 ACO representatives activate the Aviation Command Center (ACC) and request the primary communication net be established.

0855 CNN is reporting an aircraft has hit the World Trade Center (WTC).

0905 CNN is reporting a second aircraft has hit the WTC.

0915 ACI Watch contacts FBI, CIA, S-60, and State Department.

1 09117/2001

0915 ACI advises that New England Region (ANE) has stopped all air traffic.

0916 ACI receives telephone call from Transport Canada requesting information.

0916 NOIWON convened by CIA.

0920 AALA advises PSI that a flight attendant on Flight 11 made a cell phone call to her flight service manager in Boston indicating the passenger seated in 1OB had stabbed the passenger in 9B.

0920 ATC Eastern Region (AEA) reports three aircraft missing from radar.

0920 United Airlines Flight 175 is missing from radar.

0920 ~EA deploys agents to Dulles International Airport:

0922 ACC contacts ANE to request information regarding Flight 11. ANE deploys agents to BOS to gather information.

0922 ACO representative arrives at FBI Strategic Information Operation Center (SIOC).

0925 ACS-1 contacts ACI Watch from Puerto Rico to receive initial briefing.

0925 Northwest Airlines (NW AA) contacts ACI Watch for briefing.

0926 State Department, Department of Justice, Secret Service and National Military Command Center on net.

0926 ACS-1 to depart on military aircraft to Andrews Air Force Base.

0932 ATC AEA reports aircraft crashes into west side ofPentagon.

0942 Secret Service and White House confirm aircraft has crashed into Pentagon.

0945 FAA Building evacuated.

0948 (DALA) Flight 1989 reported hijacked in vicinity of Toledo, Ohio.

0950 Capitol and White House evacuated.

0956 Secret Service reports UALA Flight 93 is being hijacked.

1006 Passenger places 911 call from UALA Flight 93 advising three hijackers with knives are on board.

2 09/17/2001

1010 Unconfirmed report that UALA Flight 93 crashed into ground near Johnstown, P A. Smoke reported.

1013 DALA Flight 1989 may not be hijacked. Returning to Cleveland.

1013 All international flights inbound to the U.S. are diverted to Canada.

1013 Secret Service reports unconfirmed explosion at Lincoln Memorial.

1017 Ground stop of all U.S. air carriers ordered.

1033 DALA Flight 1989 lands safely in Cleveland. Flaps are up. Police are responding.

1134 FBI has secured DALA Flight 1989 and is conducting controlled debarkation.

ACTIONS TAKEN

• National ground stop of all U.S. air carriers ordered by ATC.

• Issuance of airport emergency amendment requiring implementation of specific security procedures before airports are certified for resumption of operations.

• Issuance of Part 108 security directives requiring implementation of specific security procedures before a U.S. air carrier is certified for resumption of service.

• Issuance of Part 108 security directive and Part 129 emergency amendment identifying individuals that are associated with terrorist activity.

• Issuance of Part 129 security directives requiring implementation of specific security procedures before a foreign air carrier is certified for resumption of service to the U.S.

• Issuance of Part 108 security directive requiring implementation of specific security procedures before an all cargo air carrier is certified for resumption of service.

• Issuance of a security alert notice to all non-Part 107 airports.

• ACO Operations Watch established to support FAA field security elements and industry with implementation of new security requirements.

3 r

(

~ 0 0 N "' ~ ~ CD;I../ .Q / I / ...... ------"' a. CD (IJ

.. ~ [\ ro .!------""·.• .. ~~~,.;~c)Fr~,;."o ~ I 16 ..,_..., ~~r: 'I,.·. Sept~mber 11, 2001 0809:17 l , ~I / lo conr.;ct with I \j Boston Air ~afflc C'ntrol Canter (ZBW). 0820:48 I .> "Boston Center. good mor~ing. American ·-~ .:.·-;,I Secondary ra~turn Eleven with you passing. through one-nine-zero · sr•res_of ~"!'" ; (transponder) indiCiifrn :~· ~-....,_ ,;_. (nineteen thousand feet) for two-three-zero ""'.'iJ! 1 --'~--v··,l,.;:· aircraft speed, altitude, and (twenty-three thousan_d feet) .. ··.\._ ~ .. -~lght Information was lost. on ZBW ract.Jir displays. The aircraft was c·c- ._\ nO'tir.observed as a primary . ·· II I I I \--;1r. ra~rget only• / \ (! \ I ; :. ;,¢t•can Airlines Flight t t, 8767 UQ5ton. • Los Angeles Jepartment ol li'Winaportation \ ) \ tderal Aviation Adminlstralion \ .· 'ilepi:trted Boston: 8:00A.M. EDST 0846:35 1/ ;W.molcLe·• ____ ,__ .. jt. '~ •i·-·:-. ~~ r--- .. --::-..-""

I / __,- ___.. I f / JAD , .... ' ( ·r .-,... oriA· ~~c \ ..• 'i'' ... i J 'I/

I> / _; ~· \ ;·::\ ... \\

·, )

-~ / "-. American Airlines Flight 11 (AALll) Boston - Los Angeles AU times indicated are Eastern Daylight Savings Time

0756:27 Boston Airport Traffic Control Tower (BOS) issued taxi instructions to AAL11.

0800:00 AAL11 began takeoff roll, runway 4 Right, Boston Logan International Airport. All communications with BOS and with Boston Depirture Control were routine and normal. .

08.09:17 AALll established radio conta~t with Boston Air Route Traffic Control Center (ZBW}. "Boston Center, good morning, American Eleven with you passing through one-nine-zero (nineteen thousand feet) for two-three-zero (twenty-three thousand feet)."

0809:22 ZBW acknowledged AALll. From this time until 0813:31 all communications appear routine and normal. The sector was responsible for six aircraft including AAL1 L The flight was instructed to climb to twenty-eight thousand feet, subsequently to twenty-nine thousand feet, and issued a twenty degree turn for traffic.

0813:47 ZBW instructed AALll "American Eleven, now, climb and maintain flight level three-five-zero (thirty-five thousand feet)." There was no acknowledgement to this transmission. ZBW made two subsequent transmissions to AAL11, neither of which were acknowledged. Between 0813:47 and 0824:53, ZBW made several radio transmissions attempting to contact AALll. None of the attempts were acknowledged.

0814:45 ZBW during intra-facility coordination recognized that AALll appeared to be turning right but had not acknowledged the climb clearance to thirty-five thousand feet and did not acknowledge any further radio transmissions.

0817:59 A brief unknown sound (possibly a scream) from an unknown origin was heard over the ZBW radio.

0820:48 Secondary radar return (transponder) indicating aircraft speed, altitude, and flight information was lost on ZBW radar displays. The aircraft was then observed as a primary radar target only.

0824:38 A radio transmission partially unintelligible stated, "we have some planes just stay quiet and you'll be ok we are returning to the airport" from an unknown origin was heard over the ZBW radio. 0824:57 A second radio transmission partially unintelligible stated "::,obody move everything will be ok if you try to make any moves you'll endanger yourself and the airplane just stay quiet"- from an unknown origin was heard over the ZBW radio.

0825:00 ZBW began notification based on radio transmissions that a suspected hijack was in progress. The New England Regional Operations Center (ROC), the Air Traffic Control System Command Center (ATCSCC), and the ZBW facility manager were notified. Additionally, controllers began inter-facility coordination with New York Air Route Traffic Control Center (ZNY) of the possible hijacking. Coordination describes the last known altitude as twenty-nine thousand feet.

0826:00 AALll began southbound turn over Albany, New York. The last known altitude was twenty-nine thousand feet.

0833:59 A third radio transmission partially unintelligible stated "nobody move please we are going back to the airport don't try to make any stupid moves"- from an unknown origin was heard over the ZBW radio. AALll primary radar track was still southbound, and the last known altitude was twenty-nine thousand feet.

0834:00 ZBW contacted Cape Terminal Radar Approach Control (located on OTIS Air Force Base) and requested they notify the Military of the events regarding AALll.

0835:00 New England Regional Operations Center advised Washington Operations Center (WOC) of the suspected hijack of AALll.

0836:00 WOC notified Civil Aviation Security Intelligence (ACI), and conferenced New England Regional Operations Center and the Air Traffic Control Systems Command Center (ATCSCC).

Q838:00 ZBW notified New York Air Route Traffic Control Center (ZNY) of possible hijacking of AALll.

0840:00 North East Air Defense Sector (NEADS) logs indicate they were notified by the Federal Aviation Administration of the events concerning AALll.

0841:00 Military Command (VACAPES) issued scramble order on AALll.

0844:00 ZNY facility manager notified New York Terminal Radar Approach Control (N90) of possible hijacking of AALll. N90 began internal coordination of the aircraft's last known altitude (twenty-nine thousand feet) and southbound course.

0846:31 Primary radar tracking of AALll was lost.

0846:35 Impact at World Trade Center. 0850:00 Washington Operations Center activated a Tactical Net at the request of Civil Aviation Security Intelligence (ACD.

0850:00 Newark Airport Traffic Cqntrol Tower (EWR) advised N90 of possible aircraft crash into the World Trade Center.

AAT-20 September 17, 200 1 6:30AM :...

CJ) ,...0 = ·~ <

~ ~ ...l ~ ..... ~ ,... < z ~ < :., v; -= ->-. ,.,...'IIC:'~~ BOSTON A.P ·-c with AAL l l in. SWA284 Sector 42 at m ET 90TI NB605JOT LJJ I1106 B733JR ~~---'- .~-j-765 041261 ,_f 40i' A319/R POS l N52't"M19 • ~~-. - OB3 6J.fo ··------25124J 1 I 9 CJC5951 ---._ EGFBBO / \oc ~ 60 TIS F34/A TI8190I~~----- J/ KSS602 1201 ·---..__ N701WC 151192 80 8E201G ---j\AL269 CHQ4750 52C Tlf2THIE 000 TIE I 451G NGFSOB 10fJ60 1 11163 60 CI821A ICF200 '/L ~01250 /~0 L/87521E 01102 1 u4]C TIDHBC ~XJ420 36'f466 / 1200 /METI \ 1 ·- I ' S56 75 EGF975 / -~ '\ 001 TICAl 01133 *71160 71130 ~I OTT IE 13SIF / // *21483 N26JP ! ------l XJ241 DALI149 // DAL9930 ~ ) TIMDBOIA // NGF2LU 28C TIB7381E . M~S' KAP31 TIBE401G LJ601G P,10 10fJ12 /DIS 032 C4( ~40T ~ ~~fJOT ~ 221421 __.-· 160 C1821G 21140 ~HF ~--28/llO I 201150 t"" 53 1 ~~~ ~ I - + o11oo >;: T . N212MT USAI728 )t / 60 M20A/A 60 TIA3191E ---~),f---~ EJA377 /. '~ l l ~ L'125C TIMDB21A 21290 . 060 C56011 71140 / '11.1 t.•! ..• ."! I 1o127o 2121283 J NSSOWI __ .. -- _..- 1 238C~TICSSOIG N317ML ~EGF933 J)21271 g7o TIGLF311 / OBI TISF341A ~ / 391210 ZB\i'/~21541 I ~I FDX3258 / EJA275 ~::910 l'6Q Ttf2THII NSS,SPG N601 EC 142C BIA3061E / tf.IT CS60/1033C TICL601R 1371437 30/ DAL544 i/135 ~OBP ~C TIMDBOIF ,. 51 51251 ,/ 11003 / Dl ~ / DAL2435 ~~~ L03872 044 8E5611 / 154C TIB73Q/A ,/ 40 TIDHBA/1 NWA206 51160 / I 58fJ89 :>2/248//1BOT TIA3191E I / /'\.EGF641 ~ USA2683 015 ~ --··--· 241447 8LA6182 / 110T TIEI3SIF F.36C TI873QIA 23/138 FDX3601 1: I OT TIJ3281F / 131322 ~ 441437 HIA3061E EJA332 8TM280 ~USA1170 ~350 7fJ94 SO TIAT431A ,350 TIA3191E _____-120T CS6011 :ji / 1061421 ./~ 312~C/>SSI kl/,!160...... ~ 211401 IB&.cRJ11A l UCA2480 ~ I 27(,34 \ 015 USAI995 COAI118 I ~81901G LN930GP / 281144 170T Tl87331~ 341288 025 8E901A / E48C TIA3201E 2o21261 I 3311 40 N6177X $81409 iD C3101G / ,• / I NBOOLL 11190 EGF560 4 I / UCA2S 6 1 170 H25BIG l ~091 TISF341A ! SWA1153 10TIBI901G UAL211 11428 i 271263 ~TT/8737/R 71215 ______310 TIA3kOIE y ./ 1321461 ~ 46N26 I / l I I DALIB22 ,/ SWM25 \ JIO T187:l81E i ~ 350 TI87371A >71434 SWA938 \ ~ ~28BfJ98 \ UAL988 101 TI87331A \ I 0 TIA3201E 15fJ54 ' ~ UCA2525 J0141 I CHQ4630 ' J ___....-063 T/81901G \ ~ 230 TIE I451G ---·----- ~ 11/239 ---- ~ 271456 "1 illlli:' LN903GP --.. __ "'f\!,03S4B .• ------061 BE901A ~~ 3~:-ri_Q.ti_BAII Repi

J.-....._/ .. /1 -, / This tim" Ia approximate based on pe!Sonnel -. 1 ~- statements from New ¥t>rk Terminal Radar Approactf .. ' Co11ttol (N90). N90 controller stated ,.at ~pproxlmately 9:00,1 observed an unknown aircraft south of the Newarii--;New Jersey Airport, nortti-east bound and descending ol:itOf twelve thousand nine hundred feet In a rapid rate o~descent,the radar target tennlnated at the Wortd Trade Center." r----·-....------~J~---·- -·---,.------.. . ------,, J--> r t -~ / ~ _r -·]] ·' --- _!_~ ---- ?' -~- L_ --

ource: AAT-20 United Airlines Flight 175 (UAL175) Boston -Los Angeles All times indicated are Eastern Daylight Savings Time

0804:55 Boston Airport Traffic Control Tower (BOS) issued taxi instruction to UAL175.

0814:00 UAL175 began takeoff roll, runway 9, Boston Logan International Airport. All communications with BOS and with Boston Departure Control were routine and normaL

0823:01 UAL175 established radio contact with Boston Air Route Traffic Control Center (ZBW). "Boston, morning, United one-seven-five out of one-nine (nineteen thousand feet) for two-three-zero (twenty-three thousand feet)."

0823:06 ZBW acknowledged UAL175. At this point the controller was busy due to the events surrounding AALll. The sector was responsible for six aircraft including UAL175. All communications between ZBW and UAL175 appear routine and normaL The flight was subsequently instructed to climb to flight level 310 (thirty-one thousand feet) and after radar handoff, was issued a frequency change to contact the New York Air Route Traffic Control Center (ZNY).

0840:32 UAL175 established radio contact with ZNY. "United one-seventy-five at flight level three-one-zero."

0840:37 ZNY acknowledged UAL 175. "United one-seventy-five, New York Center, roger."

0841:32 UAL175 transmitted to ZNY, "We figured we'd wait to go to your center, we heard a suspicious transmission on our departure out of Boston. Someone keyed the mike (initiated radio communications) and said everyone stay in your seats."

0841:51 ZNY replied, "okay, I'll pass that along." (The controller ensured UAL175's comments were forwarded to the Operations Manager.)

0844:05 US Air Flight 83 transmitted to ZNY "I just picked up an ELT (emergency locator transmitter) on 121.5 (emergency VHF frequency). It was brief, but it went off."

0844:09 ZNY acknowledged US Air Flight 83. " .

0846:48 UAL175's assigned transponder code of 1470 changed, first indicating 3020, then changing again to 3321. ZNY air traffic computers do not correlate either of these codes with UAL175. Consequently, the secondary radar return (transponder) indicating aircraft speed, altitude, and flight information began to coast and was no longer associated with the primary radar return. Note: The controller communicating with UAL175 was also monitoring the flight track of AALll. Based on coordination received from ZBW indicating a possible highjack, most of the controller's attention was focused on AALll.

0851:43 ZNY transmitted to UAL175, "UAL175, recycle transponder, squawk code one four seven zero." No response was received from UAL175. The controller made several attempts, repeatedly trying to contact UAL175 for the next four minutes. During this time, the aircraft was also observed making a left turn and descending.

0853:24 ZNY controller coordinated internally, asking other controllers if they saw UAL175, or if they knew who the unidentified radar target is on transponder code 3321. None of the other controllers replied in the affirmative. Note: The unknown aircraft in this and all following times was later confirmed to be UAL175.

0855:00 ZNY controller was busy trying to tum other aircraft away from the aircraft believed to be UAL175. The flight track of this aircraft had changed and was now headed southeast bound.

0855:00 This time is approximate based on personnel statements from ZNY. A controller­ in-charge (CIC) advised the Operations Manager (OM) that she believed UAL175 was also hijacked. The OM advised the CIC that an aircraft had hit the World Trade Center. The CIC began coordinating with the controllers working position and one of the controllers stated that UAL175 appeared to heading "right towards the city." The CIC returned to the OM position and heard a request for military aircraft to scramble. UAL175 was observed in a rapid descent

0855:00 This time is approximate based on personnel statements from ZNY. A controller working a different position within ZNY reported that two aircraft , a Delta Airlines flight was given instructions to avoid an unknown aircraft. At about the same time a US Airways flight reported taking evasive action from an unknown aircraft. The controller reported that the unknown aircraft was now headed towards New York City. This controller, along with other controllers speculated that the unknown aircraft was an emergency and was heading for an airport to land. I 0900:00 This time is approximate based on personnel statements from New York Terminal RadarApproach Control (N90). N90 controller stated "at approximately 9:00, I observed an unknown aircraft south of the Newark, New Jersey Airport, northeast bound and descending out of twelve thousand nine hundred feet in a rapid rate of descent, the radar target terminated at the World Trade Center."

0903:14 Second Impact at World Trade Center.

0905:00 North East Air Defense Sector (NEADS) logs indicate they were notified by the Federal Aviation Administration of the events concerning UAL175.

0905:00 N90 received notification from the Newark Airport Traffic Control Tower of a second aircraft striking the World Trade Center.

AAT-20 September 17. 2001 6:30AM

·'-' .. = =:.; ., = :- ·.- < .,;., - ...... I:JW Y~lP,80T TIB73J/E 1 I : ···._ COAI743 ___ N97533 Nl~ 11432 ~ 16/393 USA685r2, . ____ - ~TTIMDBOIA 26 T/A3 IE 4 00 / /{> ..0 TIGLF41E J ~FDXJ226 060 CI821U 01401 6TM243 M487 ) . 601 TIE 145/1 ______1131435 61N ____ 491133 LBQ660 f:~SIS '-~,..,__ -£iso~ ~H~IAJ:o~~E!Q__910 ~ NBII3TA .s; 47 N436QS N43E }t 181 --.LB66Cl_ g3419 DH611 Jl/153 ~T TIH2561t"' /230 TIGLF41E DHBAII P29 3/90 --- fJ/369 34143 I r---c- 1161136 ~29 eo ~ 0 . 12 ~;r til ~ ---.~~BOTFDX32~ HI C I OIA l.. I: -·/. - lu I ~ ~ ! I '•n~~n~~ ,AOSS96 ,,,,,., _jll5f382 n ·- --. r -~ ,,..,, ~ 1 / :~: '<< '1,·' 1:).\"•'' "'·\~=:·'~·:.';· :•• ., ···.y;:,-:>: .

~~ ~- 7 Septfbinbel ~ 1' 2001 10 (~j I T ?~, 0929:29 \ · :~~~ j 'I_~ ~ , .___. • ZOB controlle~ "United ninety-three, 1 ·. ~r.!!.--- 1 -·---'··"':'-.· c---~· ~--' --. verify three-five-zero (lhirty-fiv thousand feet)." . · - . .. 4 1/) \There was no reply. The ZOB con o er ~ada seve~ ·' ~"" , · a~pts to contact UAL93 without rec .,~ 0842:00 .. ··. ', c:;-:- 'ackll(!wledgemenl ', UAL93 began takeoff rolli - -"' () { ' - ' ! ---runw-~ left, 'N&Waiii- i _( ) ) 1--~ New J ey lnternatlon~l ZOB controller began moving other alrc ""ay from Alrpo . All commynlcallon J. -- J UAL93 due to lack of ack ent any radio with ~R, with Nef' York ~ ,. . ( -__/ .------"· transrnlsslo • eral other. a ~ on::! I e frequency D~par:Jure Con~r , and with ew Yortvv~(C· - ) --._ \ eonflrme unusual sounds of an unkn.9 orgln. The A1r Ro te Tram Control Ceo r 1 )opal1mont of Tronap

----·--·l-09-41-:0_0(_;,_ I --- :k~

' Secondary radar return (transponder) lndlcaJing alrcra . speed, altitude, and flight . JFK 1 11 Information becomes lnten,nittent ""-' 11 "f 1, ...-'••·~-- ..PIIJIIIIIII! and&VentuaJiyfaJied I ~-~--· z_x:zctu£ on ZOB radar displays. _;r ·\-A o ,...r ;:~I -111_ --~ r/. (, \ I" • . ,.O'tAt s CVG .. r- r· In respo . to a request from a~ , .- ·• \ _ r· f?,oa c troller, N20VF, a Falcon\Fd:~:-_.''-' ·-1.- I / repo d observing puffs of smoke . 1 1 1 In e vicinity of UAL93's last known ·- 1 • I H~~ ~~

.r "·"

>urce: AAT-20 I I . __ ,,·.::"::.~-~~-- ::.=·:;;;:.:;::.:.:.::::: • t.I-.JU~IILI~~ \ ,,_;: •. _,:o'-\>_;.,o-:,:'::"-'

·u~:·~~·-· ~-·, . •) ,:•. ~ ... ~"''''''"' ..... ~ ... ~.,..,...... ,.._...... - '., a:nsodwo::> .."'.\ 't 'T"' • ,. • ' ' ••• ' • ··~ < '

'- · United Airlines Flight 93 (UAL93) Newark - San Francisco All times indicated are Eastern Daylight Savings Time

0809:18 Newark Airport Traffic Control :Tower (EWR) issued taxi instructions to UAL93.

0842:00 UAL93 began takeoff roll, runway 4 left, Newark New Jersey International Airport. All communications with EWR, with New York Departure Control, and with New York Air Route Traffic Control Center (ZNY) were routine and normal.

0924:30 UAL93 established radio contact with Cleveland Air Route Traffic Control Center (ZOB), "Good morning Cleveland, United ninety-three, three-five-oh (thirty-five thousand feet), intermittent light chop." The controller was busy, the sector was responsible for sixteen aircraft. Of these, several aircraft were being issued new routes based on the events occurring on the east coast. The controller did not reply to this initial transmission.

0925:14 UAL93 again reported on ZOB frequency, "United ninety-three checking three­ five-oh (thirty-five thousand feet)." The controller replied, "United ninety-three, Cleveland, roger." Note: This was the third radar sector within ZOB to communicate with UAL93. The communications with the previous sectors were routine and normal.

0928:19 A radio transmission of unintelligible sounds of possible screaming or a struggle from an unknown origin was heard over the ZOB radio.

0928:54 A second radio transmission, mostly unintelligible, again with sounds of possible screaming or a struggle and a statement, "get out of here, get out of here" from an unknown origin was heard over the ZOB radio. At about this same time, the ZOB controller observed that UAL93 had descended, altitude indicated thirty-four thousand, three hundred feet.

0929:29 ZOB controller asked UAL93, "United ninety-three, verify three-five-zero (thirty-five thousand feet)." There was no reply. The ZOB controller made several attempts to contact UAL93 without receiving any acknowledgement.

0929:50 ZOB controller began moving other aircraft away from UAL93 due to the lack of acknowledgement of any radio transmissions. Several other aircraft on the frequency confirmed unusual sounds of an unknown origin. The altitude of UAL93 again indicated thirty-five thousand feet.

0931:57 A third radio transmission, mostly unintelligible, may sound like an individual out of breath, more unintelligible words and what sounds like "bomb on board" from an unknown origin was heard over the ZOB radio.

. j 1 ·I ~- 0932:31 A fourth radio transmission stated "did you hear that transmission that reported a bomb on board?" from an unknown origin was heard over the ZOB radio.

0934:50 ZOB controller observed that UAL93 was climbing without an air traffic control authorization. The aircraft had started a tum to the southeast, also without air traffic control authorization.

0938:47 UAL93 altitude indicated forty-thousand seven hundred feet.

0939:12 A fifth radio transmission, mostly unintelligible, stated words that may sound like "captain, ... bomb on board, ... our demands, ... remain quiet"

0939:59 ZOB notified Great Lakes Regional Operations Center of the screams and statements from unknown origin, believed to be UAL93.

\ 0941:00 Secondary radar return (transponder) indicating aircraft speed, altitude, and flight information becomes intermittent and eventually failed on ZOB radar displays.

0944:31 ZOB controller notified Pittsburgh Terminal Radar Approach Control (PIT) North Arrival controller of the unanticipated tum, the loss of secondary radar return and lack of radio communications with UAL93. The ZOB controller also stated that the projected flight path would result in UAL93 passing in close proximity if net directly overhead the Greater Pittsburgh International Airport.

0945:00 PIT controller notified the Operations Supervisor of the events surrounding UAL93. The PIT controller also manually initiated radar tracking of the primary radar target.

0951:00 After determination by the PIT facility manager to evacuate, the controllers have completed coordination with adjacent facilities and the PIT facility has been evacuated.

0956:56 A small contingency of controllers (volunteers) returned to the facility and coordination with adjacent facilities pertaining to return to operational status is completed. The track of UAL93 was no longer visible on the PIT radar displays.

1000:00 This time is approximate and is based on personnel statements from ZOB. A ZOB controller's statement indicated that the pilot of a VFR aircraft reported sighting a United Airlines aircraft at approximately eight thousand feet in the vicinity of the Latrobe, Pennsylvania airport. The pilot also reported that the United Airlines aircraft's landing gear was down, the wings were rocking, and that the aircraft appeared to be in distress. I 1004:00 This time is approximate and is based on personnel statements from ZOB. A ZOB controller statement indicated that UAL93's primary radar target terminated in the vicinity of Somerset, Pennsylvania.

1007:00 In response to a request from a ZOB controller, N20VF, a Falcon Jet reported observing puffs of smoke in the vicinity of UAL93's last known position.

1041:00 After receiving a telephone call from the Somerset, Pennsylvania police department stating that several "911" telephone calls had been received reporting an aircraft accident, a ZOB operations manager made official notification to Great Lakes Regional Operations Center. Note: Although this is the officially documented notification time, FAA officials were aware of the accident as these events were reported as they occurred on a critical event teleconference established at the Federal Aviation Administration headquarters building.

AAT-20 September 17, 2001 6:30AM -:..

-- UAL93, Boeing 1::>7, R•ular· 'rnacJ;. By the Pittsbur-gh International Air·por·t ASR-9 Rachu· Anteuna September· 11, 200 I, 1 0:04am ET Prepared by 1\1\ T- 20 911 7 O!JOO C.I...HVll~.t.-> ....u~· ,._, ~ifiii'lrlt#tirttiltiiti Sector 49 at r 'am ET F£A ::r.ool• · 'Jl!1:;iiJ;.;",~l1f'}lW~; ··-····· ··-~· -·-'-~.:_._·:,:;:·;::'

FLC71 N201UJ RN393 OT/6E30/G MXABBI ~050T M20JIA 90 T/DHSAIA N3: N47 1311 50 TIA320/I 291212 91260 ~10 A20/R .351390 ~ {,5/4 J f :1' ' ----·-···-- N9658J r-.. jSJ-15607 0 PAJ2/G I ao T/CfiJ2/F 6TA3045 196 i\ 914iS ------060 TIAT43/A N65M P UALI654 ~ 201216 ~IOTGlf411 96C T/6735/F ,/ S/430 r/339 c' \ N950TA ... •' l 60PAY3/A ~"·/'. 31261 ·' \ UAL1523 CHQ4377 ,/ 350 L/8752/E 1SVX21 81 170 T/SF34/A (/ 155/406 ~ OOT15 TIJ328 531277 BlA6238 \ \ NWAS22 \ A993 270 T/J326/f P,ao TID C931A 1 LS¥'301 ~11392 \ ~ UAL636 /\ ~60 C310/A O MIA3 S/A /77/405 27~ 30T T/6737/F J71166 1 r 4/406 /- \ 6/459 310T M/A319/fl \ ~-BTA3374 N4100X ' 141/410 1 \. \ 1 F IOOTT/E13511 N644BQ SVX2022 111345 ES3556 \ \ COAI643 1~102 ~) N991CC P/l '\• tsC T/8A4611 \ om T/B735/E ,. • 210T JJ20 0 I: 6/4'4.1 \ 2 BTA4266 Jr41397 EGF221 100TT/E145/I \ WIG6880 \ \ BLRS45 ;;·' ., ·' ,, "'"' "'"" ff 260 T/CflJ2/f 30T/E145/F /17/4/;9090C206/G -• ._.: .. u·,c,' 32/442 2/489 l!t/165 /.410NI6MF MU301F V ~'-., 1 63/410 \ . ,./\ :,_'7.0849 Jl 350DALI9B9 B/6763/E •• ··,·,., EGF246 )<' 64f 260/446 CHQ4670 ·-,__ l38C TIEl 45/F /,/··· @;44K 50 T/EI451Ci '" 12/429 51376 ..... ,/ i/115 039 P28A/A 5967 ·-- 31134 l \ LOF527F/ JIM172T/0326/ fll06070 l/8752/E r"~~115~/CRJ2/F 260T JJf 145/f 5 6/452 N7616W 77'J54 N6454Q 49 PA26/U / ..· 59 M20P/Cl 21119 _,,,.· ~~~0/G 71134 \ ~COM461 1 I 1 ~ 099C T/CflJIIF / N42Sl 91359 / ----- ~60C AC90/G \ ___ .. ----· -· ------lr61169 I NWM64 / N2938C ,, CHQ4221 L390 TIC750/A ~ T//D)<9SIA042CIOOIA _ - 120 T/SF34/A 45/446 ~ 491220

'? I70II2S BTMOJ< " ___ ,,------1 USA367 O T/E~4.SIL- _/' N~~N.~~ 1""':" ? /qt".-1:" "'"" ) I~ ~ ~-'1_.'.~ Sept~mber 11, 2001 •· / / // \ i!"' f ?. ( · f'os~Aresof_':~- I ~~" . ·.~ ... _.:)~ ..... ' ''.. ') -·( r \ / \ .. ~"' I '; / ~~ '·l _, •

/ .....-- 0825(49 <----~­ -AAL77 established radio . I ------'} cqntact with Washington • ·- '7 ___ _,.~'s L_ Air Route Traffic " • .. -tl Control Center (ZOCj, "Cenf'lfl-f- --~!l!l..HY.t!nty-seven withy ___ -~ •f30~S --!_ passing one-thhtf decimal zero .I .i) ::c=- (thirteen thousan~ feet) for ·L_-:~.:.. -CJ:E-· one-seven-thousari,ct ... .. 1~ '.:· .f-' 0 (seventeen /EWR·J ·::.·:_~--::::· thousand feet).'(' ~ ~-- 0854:43 PI All communications ;22~K AAL n Bes.r.ga· 77 south !Nitho I The altitude I dl , ,. .- J AAl:n ~'al' =~""aequ1mu)? thou~a !1. • Shortly aft r the furn; .• , Lalrcr was observed des ending. c~ ~ "'~''*''""'-1''~~ ... 1.1 • j '" ••,;,4IF>Wllllia;<><•· r:·-· 0r a ··~~ II 1111 II II I !I IIIII I•Mlt~ ~'-'-'~··"." ~~ _, ~···"1ili ( 0856:19 / Secondary radar retun (Ira der) indicating aircraft speed, a and flight information was lost .. ~adar. If displays. There was no !_gnger~ any radar return lnformatlort' 0925:00 -· (ei11lerprimal'y-on;-econda~etwei'Ul.J!ill.;_OQ and 0930:00, .... on AAL77 indicated at the ZID based on personnel statements from Dulles -, GOFER06 reported that the unknown aircraft had crashed radar displays. Note: T!!Jrlp Terminal Radar Approach Control (lAD). Seve&!, ' into the western side of the Pentagon. review of radar data•. arld lAD controllers working radar positions In the · controller per»ont1el statements facility observed a primary radar target tracking .. .' I ) ZID did not Indicate eastbound at a high rate of speed. Note: The conducte~ _.. atty-pt'im~FI!HtCOftdaif(adar un1f~;r aircraft in this and all following times returns were displaYed) was /at n:onflrmed to be AAL77. • ' ' / \ '"" /.

curce: AAT·20 \ ' li .... : •• 1 ...... '-- American Airlines Flight 77 (AAL77) Washington Dulles· Los Angeles All times indicated are Eastern Daylight Savings Time

0812:29 Dulles Airport Traffic Control Tower (lAD) issued taxi instructions to AAL77.

0820:00 AAL77 began takeoff roll, runway 30, Washington Dulles International Airport. All communications with lAD and with Dulles Departure Control were routine and normal.

0825:49 AAL 77 established radio contact with Washington Air Route Traffic Control Center (ZDC), "Center, American seventy-seven with you passing one-three decimal zero (thirteen thousand feet) for one-seven-thousand (seventeen thousand feet)." All communications between ZDC and AAL 77 appear routine and normal. AAL77 was subsequently handed off to the Indianapolis Air Route Traffic Control Center (ZID).

0840:14 AAL established radio contact with ZID. "Center, American seventy-seven with you, level three thirty (thirty-three thousand feet).

0840:16 ZID acknowledged, "American seventy-seven, Indy center, roger, squawk three­ seven-four-three." (Squawk is a control instruction to change the transponder setting within the aircraft). AAL77 was subsequently instructed to climb to thirty-five thousand feet and later cleared to navigate direct to the Falmouth navigational aid. When ZID acknowledged AAL77, the sector was responsible for fourteen aircraft; additionally four aircraft were in handoff status to this sector.

0850:51 AAL77 acknowledged the clearance to Falmouth. This was the last radio communication with this flight.

0854:43 AAL 77 began a left turn towards the south without air traffic authorization. The altitude indicated thirty-five thousand feet. Shortly after the turn, the aircraft was observed descending.

0856:19 Secondary radar return (transponder) indicating aircraft speed, altitude, and flight information is lost on ZID radar displays. There was no longer any radar return information (either primary or secondary) on AAL77 indicated at the ZID radar displays. Note: The initial review ofradar data, and controller personnel statements conducted by ZID did not indicate any primary or secondary radar returns were displayed.

0856:32 ZID controller attempted to contact AAL77, "American seventy-seven, Indy." There was no acknowledgement. ZID also tried to communicate with AAL77 through American Airlines company radios. 0858:14 ZID also made several attempts to contact AAL 77 through American Airlines company dispatch.

0859:00 ZID controllers began coordinating with other controllers to protect the airspace and altitude of AAL77's filed route of flight.

0909:00 ZID notified Great Lakes Regional Operations Center a possible aircraft accident of AAL77 due to the simultaneous loss of radio communications and radar identification.

0915:00 This time is approximate based on personnel statements from ZID. The ZID Operations Manager requested that the Traffic Management personnel notify Air Force Search and Rescue of the missing and possibly downed aircraft. The Operations Manager also contacted the West Virginia State Police advising them of a possible downed aircraft and asks if they have any reports of a downed aircraft.

0920:00 This time is approximate based on personnel statements from ZID. The ZID Operations Manager contacted the Chicago Air Route Traffic Control Center (ZAU) and advised the ZAU Operations Manager of his concern that AAL77 may have been hijacked and that he (ZAU Operations Manager) should be on the look out (based on events occurring in New York) ..

J924:00 Great Lakes Regional Operations Notified Washington Operations Center of the simultaneous loss of radio communications and radar identification.

0925:00 Between 0925:00 and 0930:00, this time is approfimate based on personnel statements from Dulles Terminal Radar Approac/J. Control (lAD). Several lAD controllers working radar positions in the facility observed a primary radar target tracking eastbound at a high rate of speed. Note: The unknown aircraft in this and all following times was later ern.firmed to be AAL77.

0933:00 This time is approximate based on personnel statements from lAD. An Operations Supervisor at IAD advised the White House Office of the United States Secret Service of an unknown aircraft heading in the direction of the White House, fast moving. Meanwhile, a controller was providing the same information to controllers working at the Ronald Reagan Washington National Airport Traffic Control Tower (DCA). The IAD Operations Supervisor also provided continuous updates on a critical event teleconference established at the Federal Aviation Administration Headquarters building.

0933:00 This time is approximate based on personnel statements from DCA. An Operations Supervisor at DCA was advised by IAD of the unknown aircraft. The Operations Supervisor at DCA immediately notified the White House Office of the United States Secret Service of the unknown aircraft's location and provided continuous updates. . .

0936:00 Personnel at DCA issued traffic advisories on the unknown aircraft to a military C130 aircraft that had departed Andrews Air Force Base. When the C130 aircraft (GOFER06) reported the unidentified aircraft in sight, the pilot was instructed to follow the unknown aircraft.

0938:00 GOFER06 reported that the unknown aircraft had crashed into the western side of the Pentagon.

AAT-20 September 17, 2001 6:30AM 1 =

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... ·~ J ...... USAI751 '·~~-JSHS ~90 T/A319/E 70 T. ;.8/446 2/41 ···""·.. ·

N240U N2062A ~023CC1721U ~30 BE9l/G S6/a7 4:41187 N822JA I \ 90 C172/A \ 61/125 NSOOCH \ --'-"l 7:' 40TTIFA5011 CI)•'· l'E:7C'••E...... 81376 1 1:. l.t'.:.ll~.- I 1 NI02VE f.6o C20BtG ~131151 ll023 0 TIMOBOIG l 6/432 \ ZJD% \ f \ I N;~3SC I ll061 FDXt222 I 0 TIM060/G UAl299 71137 SSV426 180 !DC 10/A I /431 50 T/A320/E USAI515 70 A3201W S/4 5 COA153S I S5/431 TIB7331f 31470 I j. J ~50 I ~so TIB7371E I N444SX ,[3/442 j 1 1091437 1 I ~10 PA34/G N::JOKC ll/167 N!03M \ IO 8E9L/G ~40 CSSO/G N750JJ I 3/236 J/180 P.41 C TIC7501E SWAI317 ~0 T/8733/A NIBBW 1~ 1/497 \ J~TA3996 J 48~0 090C310/I II 2~14511 N5681 V 701195 N44SU N78BA \ 36/440 ~N9933S 44 / . • _Mll495 eso TILJ311fo40 AC90/G \ N6222M 190 BEI0/1 11122 ~31 0 T/8722/G >£81419 ~ 181235 II ~69 P/>27/G 401223 1 1201468 1\4/162 COM916 ------.~----- N423SX 3BC T/CRJI/F ~COAII31 !OPA311G 51434 l4fl3 280 T/8733/F 122/448 FDX3212 USA357 3/197 \I 1 ~Ol/8752/E SO HIDCIO/A SO T/67l S/491 21394 \ ~ t~~/4S8 1 5WA602 N4llf't 1 \ .. ·· ~10 T/6737/~30 H2~ ll663 *31477 Jl/439 N795CA ~ NB96M 0 T/MDflO/G 90 8E20/ 190 TIFASO/G 0/439 91245 116/44 I ; I f IS it Jolt ''l491 l T/A319/lfv700KC ~~/A 11439 p70 T/Cl601R 4 1 Repl t.;; ~ ~2~£>()1(0 .~~~~~ ( p21472 . -- .. - Sept~mber 11, 2001 ... ------/l-·-_. ~. i~~~ / ~-~ 0813:47 •'' ,. eB-cOn rol~ ZBW Instructed AAL11 "American t' ~~ t!lnatv·th~=raa-flva-zero Eleven, now, climb and maintain ~r:._o~t"r_!l~c:>fP flight level threa-flva-zero lthlrlv-flva thousand feet)." -· ·':'-. I

__ ,· >

I ' 'American Airlines FUghi ll, ll767 · ~­ boston - Los Angeles · . · Departed Uostun: 8:00A.M. EDST )vorld Trade Center: 8:46A.M. EDS ·

·,h!'~ . -'., . l'•, ~~~' \ t .. lj ,.-·

/ '

[~T-20 li:..._ ~-~..:.._~-~- "

TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT 77_

0756:27 Boston Airport Traffic Control Tower (BOS) issued taxi instructions to AALll.

0800:00 AAL 11 began takeoff roll, runway 4 Right, Boston Logan International Airport.

0804:55 Boston Airport Traffic Control Tower (BOS) issued taxi instruction to UAL175.

0809:17 AALll established radio contact with Boston Air Route Traffic Control Center (ZBW). "Boston Center, good morning, American Eleven with you passing through one-nine-zero (nineteen thousand feet) for two-three-zero (twenty­ three thousand feet)."

0809:18 Newark Airport Traffic Control Tower (EWR) issued taxi instructions to UAL93.

0809:22 ZBW acknowledged AALll. From this time until 0813:31 all communications appear routine and normal. The sector was responsible for six aircraft including AAL 11. The flight was instructed to climb to twenty-eight thousand feet, subsequently to twenty-nine thousand feet, and issued a twenty degree turn fnr tr;,ffi.-. t-o--····-- r 1rM'nhrWrettt wtrrt± 'd't#r\ 'ft ki strHwlrN'f·u.

TIME AMERJCAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT-77

0812:29 Dulles Airport Traffic Control Tower (lAD) issued taxi instructions to AAL77.

0813:47 ZBW instructed AALll " American Eleven, now, climb and maintain flight level three-five-zero (thirty­ five thousand feet)." There was no acknowledgement to this transmission. ZBW made two subsequent transmissions to AALll, neither of which were acknowledged. Between 0813:47 and 0824:53, ZBW made several radio transmissions attempting to contact AALll. None of the attempts were acknowledged.

0814:00 UAL175 began takeoff roll, runway 9, Boston Logan International Airport. All communications with BOS and with Boston Departure Control were routine and nonnal.

0814:45 ZBW during intra-facility coordination recognized that AALll appeared to be turning right but had not acknowledged the climb clearance to thirty-five thousand feet and did not acknowledge any further radio transmissions.

2 ..______...... _;.o....,··o,i· ,...._..:...... ;...' .. -.. J... .. C::..-".· · ..l. ,....--~--- ··~---·--

TIME AMEJUCAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT 77

0817:59 A brief unknown sound (possibly a scream) from an unknown origin was heard over the ZBW radio.

0820:00 AAL77 began takeoffroH, runway 30, Washington Dulles International Airport. All communications with lAD and with Dulles Departure Control were routine and nonnal.

0820:48 Secondary radar return (transponder) indicating aircraft speed, altitude, and flight information was lost on znw radar displays. The aircraft was then observed as a primary radar target onlv.

0823:01 UAL175 established radio contact with Boston Air Route Traffic Control Center (ZBW). "Boston, morning, United one-seven-five out of one-nine (nineteen thousand feet) for two-three-zero (twenty-three thousand feet)."

3 ~

TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT 77

0823:06 ZBW acknowledged UALJ75. At this point the controller was busy due to the events surrounding AAL II. The sector was responsible for six aircraft including UALI75. All corrununications between ZBW and UALI75 appear routine and normaL The flight was subsequently instructed to climb to flight level 310 (thirty-one thousand feet) and after radar handoff, was issued a frequency change to contact the New York Air Route • Traffic Control Center (ZNY) .

0824:38 A radio transmission partially unintelligible stated, "we have some planes just stay quiet and you'll be ok we are returning to the airport" from an unknown origin was heard over the ZBW radio.

0824:57 A second radio transmission partially unintelligible stated "nobody move everything will be ok if you try to make any moves you'll endanger yourself and the airplane just stay quiet" - from an unknown origin was heard over the ZBW radio.

4 ...... __ _ ~- .. ------· --·------______...... ,....., __ ___ ... ·f!r--~ ·•· i ··r f·~··; · .. ··, ·a

TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT i-7 0825:00 ZBW began notification based on radio transmissions that a suspected hijack was in progress. The New England Regional Operations Center (ROC), the Air Traffic Control System Command Center (ATCSCC), and the ZBW facility manager were notified. Additionally, controllers began inter­ facility coordination with New York Air Route Traffic Control Center (ZNY) of the possible hijacking. Coordination describes the last known altitude as twenty-nine thousand feet.

0825:49 AAL 77 established radio contact with Washington Air Route Traffic Control Center (ZDC), "Center, American seventy-seven with you passing one-three decimal zero (thirteen thousand feet) for one-seven­ thousand (seventeen thousand feet)." All communications between ZDC and AAL77 appear routine and normal. AAL77 was subsequently handed off to the Indianapolis Air Route Traffic Control Center (ZID).

0826:00 AALll began southbound turn over Albany, New York. The last known altitude was twenty-nine thousand feet.

5 l\. ,,,,• .,.;, .. ~ --~------~------_.~w it t·MiM~·gnnr:r.,

TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT 77

0833:59 A third radio transmission partially unintelligible stated "nobody move please we are going back to the airport don't try to make any stupid moves"­ from an unknown origin was heard over the ZBW radio. AAL II primary radar track was still southbound, and the last known altitude was twenty­ nine thousand feet.

0834:00 ZBW contacted Cape Terminal Radar Approach Control (located on OTIS Air Force Base) and requested they notify the Military of the events regarding AALII.

0835:00 New England Regional Operations Center advised Washington Operations Center (WOC) of the suspected hijack of AAL II.

0836:00 WOC notified Civil Aviation Security Intelligence (ACI), and conferenced New England Regional Operations Center and Air Traffic Control Systems Command Center (ATCSCC).

0838:00 ZBW notified New York Air Route Traffic Control Center (ZNY) of possible hiiacking of AALII.

6 ~~------

TIME AMERICAN AlRLINES FLIGHT UNITED AlRLINES FLIGHT 175 UNITED AlRLINES FLIGHT 93 AMERICAN AlRLINES FLIGHT"77

0840:00 North East Air Defense Sector (NEADS) logs indicate they were notified by the Federal Aviation Administration of the events concerning AALll.

0840:14 AAL established radio contact with ZID. "Center, American seventy-seven with you, level three thirty (thirty-three thousand feet).

0840:16 ZID acknowledged, "American seventy· seven, Indy center, roger, squawk three­ seven-four-three." (Squawk is a control instruction to change the transponder setting within the aircraft). AAL 77 was subsequently instructed to climb to thirty-five thousand feet and later cleared to navigate direct to the Falmouth navigational aid. When ZID acknowledged AAL 77, the sector was responsible for fourteen aircraft; additionally four aircraft were in han doff status to this sector.

0840:32 UAL175 established radio contact with ZNY. "United one-seventy-five at flight level three-one-zero."

0840:37 ZNY acknowledged UAL 175. "United one-seventy-five, New York Center, roger. "

7 ,.[.()040*1., I .. --

TIME .\.MERlCAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT_77

0841:00 Military Command (VA CAPES) issued scramble order on AAL II.

0841:32 UALI75 transmitted to ZNY, "We figured we'd wait to go to your center, we heard a suspicious transmission on our departure out of Boston. Someone keyed the mike (initiated radio communications) and said everyone stay in your seats."

0841:51 ZNY replied, "okay, I'll pass that along." (The controller ensured UAL175's comments were forwarded to the Operations Manager.)

0842:00 UAL93 began takeoff roll, runway 4 left, Newark New Jersey International Airport. All communications with EWR, with New York Departure Control, and with New York Air Route Traffic Control Center (ZNY) were routine and normal.

0844:00 ZNY facility manager notified New York Terminal Radar Approach Control (N90) of possible hijacking of AAL II. N90 began internal coordination of the aircraft's last known altitude (twenty-nine thousand feet) and southbound course.

8

L~----· -·-·-··· ~---·--· ·r · · ;. rrv '·'F·t;. ·1 ~--~~---,·: \~n ,,, ;,-~-- , .. :·,Jw:r .. ·-u,.;h:i:f..??l;f·-~ •••«liiiiti

TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT-77

0844:05 US Air Flight 83 transmitted to ZNY "I just picked up an EL T (emergency locator transmitter) on 121.5 (emergency VHF frequency). It was brief. but it went off."

0844:09 ZNY acknowledged US Air Flight 83.

0846:31 Primary radar tracking of AALll was lost.

0846:35 Impact at World Trade Center.

0846:48 UAL17S's assigned transponder code of 1470 changed, first indicating 3020, then changing again to 3321. ZNY air traffic computers do not correlate either of these codes with UAL17S. Consequently, the secondary radazr return (transponder) indicating aircraft speed, altitude, and flight Information began to coast and was no longer associated with the primary return. Note: The controller communicating with UAL175 was also monitoring the flight track ofAALJ 1. Based 011 coordination received from 1.hw indicating a possible ltigltjack, most of the controller's nttelltion wtts focused on AALJJ.

9 .... ,.... ··-··--·-··--·---·······-----·-·------~----··~

.. TIME a.t\IIERICAN AIRI...INES FLIGHT UNITED AlRI...INES FLIGHT 175 UNITED AlRI...INES FLIGHT 93 AMERICAN AIRI...INES FLIGHT 77 "'

0850:00 Washington Operations Center activated a Tactical Net at the request of Civil Aviation Security Intelligence (ACI).

0850:00 Newark Airport Traffic Control Tower (EWR) advised N90 of possible aircraft crash into the World Trade Center.

0850:51 AAL77 acknowledged the clearance to Falmouth. This was the last radio communication with this

0851:43 ZNY transmited to UAL175, "UAL175, recycle transponder, squawk code one four seven zero." No response was received from UAL175. The controller made several attempts, repeatedly trying to contact UAL175 for the next four minutes. During this time, the aircraft was also observed making a left turn and descending.

10

~ ~--~~--- • ''r ''t't-.''5'?'' s·e·.-· A··· .... ,_.t·'' ._r··:·kW .. t~W.~··~~-qiW~I$ff'l$·til, lht,ftfr'MI•

TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT 77 0853:24 ZNY controller coordinated internally, asking other controllers if they saw UAL175, or if they knew who the unidentified radar target is on transponder code 3321. None of the other controllers replied in the affirmative. Note: The unknown aircraft in this and all following times was later confirmed to be UAL175.

0854:43 AAL77 began a left turn towards the south without air traffic authorization. The altitude indicated thirty;.five thousand feet. Shortly after the turn, the aircraft was observed descendine. 0855:00 ZNY controller was busy trying to tum other aircraft away from the aircraft believed to be UALl75. The flight track of this aircraft had changed and was now headed southeast bound.

11 ~----- ;. 5 ''-:::'•t' .• "'c.'""'

TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT77

0855:00 This time is approximate based on personnel statements from ZNY. A controller-in-charge (CIC) advised the Operations Manager (OM) that she believed UALI75 was also hijacked. The OM advised the CIC that an aircraft had hit the World Trade Center. The CIC began coordinating with the controllers working position and one of the controllers stated that UAL 17 5 appeared to heading "right towards the city." The CIC returned to the OM position and heard a request for military aircraft to scramble. UAL175 was observed in a rapid descent

12 t l ...... --·--·----

TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIIU..INES FLIGHT 93 AMERICAN AIRLINES FLIGHT 77

0855:00 This time is approximate based on personnel statements from ZNY. A controller working a different position within ZNY reported that two aircraft, a Delta Airlines flight was given instructions to avoid an unknown aircraft. At about the same time a US Airways flight reported taking evasive action from an unknown aircraft. The controller reported that the unknown aircraft was now headed towards New York City. This controller, along with other controllers speculated that the unknown aircraft was an emergency and was heading for an airport to land.

0856:19 Secondary radar return (transponder) indicating aircraft speed, altitude, and flight information is lost on ZID radar displays. There was no longer any radar return information (either primary or secondary) on AAL 77 indicated at the ZID radar displays. Note: The initial review of radar data, and controller perso11nel statemer•ts conducted by Z/D did 110t iudicale at1y primary or secondary radar retur11s were displayed.

13 ~- ··---····----·--·------I i • "' H 1'5' klt:ri"''NI'?I~Ji&it4'eb!i•·

-'iittrt¢tt'l.ffl_,-,-··-~

TIME AMERlCAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN A1RLINES FLIGHT77 0856:32 ZID controller attempted to contact AAL77, "American seventy-seven, Indy." There was no acknowledgement. ZID also tried to communicate with AAL 77 through American Airlines company radios.

0858:14 ZID also made several attempts to contact AAL77 through American Airlines company dispatch.

0859:00 ZID controllers began coordinating with other controllers to protect the airspace and altitude of AAL77's filed route of flight.

0900:00 This time is approximate based on personnel statements from New York Terminal Radar Approach Control (N90). N90 controller stated "at approximately 9!00, I observed an unknown aircraft south of the Newark, New Jersey Airport, northeast bound and descending out of twelve thousand nine hundred feet in a rapid rate of descent, the radar target terminated at the World Trade Center."

0903:14 Second Impact at World Trade Center.

14 L ...... -...... , .... · · ·w•a,··· .. ·nt1!ur·•·rHs!ltl!£t*i'Ni''44'i.W~tWJIW*tJi,t;qyq,,,.....•.••

TIME AMERlCAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT 77

0905:00 North East Air Defense Sector (NEADS) logs indicate they were notified by the Federal Aviation Administration of the events concerning UALI75.

0905:00 N90 received notification from the Newark Airport Traffic Control Tower of a second aircraft striking the World Trade Center.

0909:00 ZID notified Great Lakes Regional Operations Center a possible aircraft accident of AAL 77 due to the simultaneous loss of radio communications and radar identification.

0915:00 This time is approximate based on personnel statements from Z/D. The ZID Operations Manager requested that the Traffic Management personnel notify Air Force Search and Rescue of the missing and possibly downed aircraft. The Operations Manager also contacted the West Virginia State Police advising them of a possible downed aircraft and asks if they have any reports of a downed aircraft. · 1

15 ~-··-· ·------·-·--.. ·-··- --..-.....-......

TIME AMERICAN AJRLINES FLIGHT UNITED AJRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT_77

0920:00 This time is approximate based on personnel statements/rom ZID. The ZID Operations Manager contacted the Chicago Air Route Traffic Control Center (ZAU) and advised the ZAU Operations Manager of his concern that AAL 77 may have been hijacked and that he (ZAU Operations Manager) should be on the look out (based on events occurring in New York).

0924:00 Great Lakes Regional Operations Notified Washington Operations Center of the simultaneous loss of radio communications and radar identification.

0924:30 UAL93 established radio contact with Cleveland Air Route Traffic Control Center (ZOB), "Good morning Cleveland, United ninety-three, three­ five-oh (thirty-five thousand feet), intermittent light chop." The controller was busy, the sector was responsible for sixteen aircraft. Of these, several aircraft were being issued new routes based on the events occurring on the east coast. The controller did not reply to this initial transmission.

16

... TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT 71

0925:00 Between 0925:00 and 0930:00, this time is approximate based on personnel statements from Dulles Terminal Radar Approac/1 Control (lAD). Several lAD controllers working radar positions in the facility observed a primary radar target tracking eastbound at a high rate of speed. Note: The unknown aircraft in this and all following times was later confirmed to be AAL 77.

0925:14 UAL93 again reported on ZOB frequency, "United ninety-three checking three-five-oh (thirty-five thousand feet)." The controller replied, "United ninety-three, Cleveland, roger." Note: This was the third radar sector within ZOB to communicate with UAL93. The communications with the previous sectors were routine and normal.

0928:19 A radio transmission of unintelligible sounds of possible screaming or a struggle from an unknown origin was heard over the ZOB radio.

17 ...... - .... --·---···------., :. "fj ·., _: -._:. ·_,~;._:x~tt:Jf.~-!~irt~~~ ,

TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT 77

0928:54 A second radio transmission, mostly unintelligible, again with sounds of possible screaming or a struggle and a statement, "get out of here, get out of here" from an unknown origin was heard over the ZOB radio. At about this same time, the ZOB controller observed that UAL93 had descended, altitude indicated thirty-four thousand, three hundred feet.

0929:29 ZOB controller asked UAL93, "United ninety-three, verify three­ five-zero (thirty-five thousand feet)." There was no reply. The ZOB controller made several attempts to contact UAL93 without receiving any acknowledgement.

0929:50 ZOB controller began moving other aircraft away from UAL93 due to the lack of acknowledgement of any radio transmissions. Several other aircraft on the frequency confirmed unusual sounds of an unknown origin. The altitude of UAL93 again indicated thirty-five thousand feet.

18 "-··------···"'··-·· •l~&W&'*'W~~WU·;~\11

TIME AMERJCAN AJRLINES FLIGHT UNITED AJRLINES FLIGHT 175 UNITED AJRLINES FLIGHT 93 AMERICAN AJRLINES FLIGHT 77

0931:57 A third radio transmission, mostly • unintelligible, may sound like an individual out of breath, more unintelligible words and what sounds like "bomb on board" from an unknown origin was heard over the ZOB radio.

0932:31 A fourth radio transmission stated "did you hear that transmission that reported a bomb on board?" from an unknown origin was heard over the ZOB radio.

0933:00 This time is approximate based on personnel statements from lAD. An Operations Supervisor at lAD advised the White House Office of the United States Secret Service of an unknown aircraft heading in the direction of the White House, fast moving. Meanwhile, a controller was providing the same information to controllers working at the Ronald Reagan Washington National Airport Traffic Control Tower (DCA). The lAD Operations Supervisor also provided continupus updates on a critical event j teleconference established at the Federal Aviation Administration Headquarters building.

19 L-'···· ·-·~--·-·- , .. _,h--~···-·~·-

TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT 77 0933:00 This time is approximate based on personnel statements from DCA. An Operations Supervisor at DCA was advised by lAD of the unknown aircraft. The Operations Supervisor at DCA immediately notified the White House Office of the United States Secret Service ofthe unknown aircraft's location and provided continuous un.-il'ltP.<;

0934:50 ZOB controller observed that UAL93 was climbing without an air traffic control authorization. The aircraft had started a tum to the southeast, also without air traffic control authorization.

0936:00 Personnel at DCA issued traffic advisories on the unknown aircraft to a military C 130 aircraft that had departed Andrews Air Force Base. When the Cl30 aircraft (GOFER06) reported the unidentified aircraft in sight, the pilot was instructed to follow the unknown aircraft. 0938:00 GOFER06 reported that the unknown aircraft had crashed into the western side or the Pentat!,ob.

0938:47 UAL93 altitude indicated forty­ thousand seven hundred feet

20 L--~ ' ..... •·:;.:··~r.i~

TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT 77

0939:12 A fifth radio transmission, mostly unintelligible, stated words that may sound like "captain, ... bomb on board, ... our demands, ... remain quiet"

0939:59 ZOB notified Great Lakes Regional Operations Center of the screams and statements from unknown origin, believed to be UAL93.

0941:00 Secondary radar return (transponder) indicating aircraft speed, altitude, and flight Information becomes intermittent and eventually failed on ZOB radar displavs.

0944:31 ZOB controller notified Pittsburgh Terminal Radar Approach Control (PIT) North Arrival controller of the unanticipated tum, the loss of secondary radar return and lack of radio conununications with UAL93. The ZOB controller also stated that the projected flight path would result in UAL93 passing in close proximity if not directly overhead the Greater Pittsburgh International Airport.

21 L, ·~1k··:,r::~s:rir':~t~r~

TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERJCAN AIRLINES FLIGHT 77 0945:00 PIT controller notified the Operations Supervisor of the events surrounding UAL93. The PIT controller also manually initiated radar tracking of the primary radar target.

0951:00 After determination by the PIT facility manager to evacuate, the controllers have completed coordination with adjacent facilities and the PIT facility has been evacuated.

0956:56 A small contingency of controllers (volunteers) returned to the facility and coordination with adjacent facilities pertaining to return to operational status is completed. The track of UAL93 was no longer visible on the PIT radar displays.

22 L_ __ ~,.~;:-..

TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT )1

1000:00 This time is approximate and is based on personnel statements from ZOB. A ZOB controller's statement indicated that the pilot of a VFR aircraft reported sighting a United Airlines aircraft at approximately eight thousand feet in the vicinity of the Latrobe, Pennsylvania airport. The pilot also reported that the United Airlines aircraft's landing gear was down, the wings were rocking, and the aircraft appeared to be in distress.

1004:00 This time is approximate and is based on personnel statements from ZOB. A ZOB controller statement indicated that UAL93's primary radar target terminated in the vicinity of Somerset, Pennsylvania.

1007:00 In response to a request from a ZOB controller, N20VF, a Falcon · Jet reported observing puffs of smoke in the vicinity of UAL93's last known position.

23 ,, ¥· .. ----·...,.-... ,~ ...... ,' •

TIME AMERICAN AIRLINES FLIGHT UNITED AIRLINES FLIGHT 175 UNITED AIRLINES FLIGHT 93 AMERICAN AIRLINES FLIGHT.77

1041:00 After receiving a telephone call from the Somerset, Pennsylvania police ' department stating that several "911" telephone calls had been received reporting an aircraft accident, a ZOB operations manager made official notification to Great Lakes Regional Operations Center. Note: Although this is the officially documented notification time, FAA officials were aware ofthe accident as these events were reported as they occurred on a critical event teleconference established at the Federal Aviation Administration headquarters building.

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l r··L ~ ' 148 1\.AL i 1 DEPARTMENT OF TRANSPORTATION RE "OR T OATE FEDERAL AVIATION ADMINISTRATION I November 13. ~001 REPORT OF AIRCRAFT ACCIDENT NAME GF REPORTING FACILITY Boston (ZB\V) ARTCC I AIRCRAFT TYPE AND IDENTIFICATION 2 OATE!TIME OF ACC:OENT (GMT; 13 LOCATION OF ACCIDENT Boeing 767-200, (B762), AAL! I September I I, 200 I, 1246 L'TC New York. New York

4. NATURE OF ACCIDENT 5 TYPE OF FLIGHT Impact With World Trade Center North Tower Air Carrier, Domestic Flight, IFR Flight Plan

NAME POSITION ADDRESS (CITY AND STATEj UNIN- I IN- JURED JURED

John Ogonowski Pilot Dracut. Massachusetts X

Thomas McGuinness First Officer Portsmouth, New Hampshire X Flight Barbara Arestegui Attendant Marston Mills, Massachusetts X Flight Jeffery Collman Attendant Novato, California X Flight Sara Low Attendant Batesvi!le, Arkansas X Flight Karen Martin Attendant Danvers, Massachusetts X 7. PASSENGER DATA: {If available. list names, addresses. extent of injuries, and NUMBER NUMBER NUMBER NUMBER other 1ntormation on continuation sheel) ABOARD 81 UNIN- 0 INJURED 0 FATAL· 81 AIRCRAFT JURED ITIES a. AIRCRAFT DAMAGE. 9. PROPERTY DAMAGE· Destroyed World Trade Center North Tower Destroyed

10. OPERATING STATUS OF NAVIGATIONAL AIDS/LIGHTS/COMMUNICATIONS Normal CONDITIONS fN ACCIDENT AREA AT TIME OF ACCIDENT: METAR La Guardia, Flushing, New York, 0851 EDT, wind three two zero degrees at nine knots, visibility one zero statute miles, few clouds at twenty live · thousand, temperature two zero degrees celsius, dew point one four degrees celsius, altimeter three zero one three: remarks -automated station with weather discriminator, sea level pressure two zero one, temperature positive, temperature twenty point zero degrees celsius, dewpoint positive, dewpoint thirteen point nine degrees celsius. REPORT JUST PRIOR TO ACCIDENT DATEIT!~iE MET.>\R La Guardia, Flushing, New York, 0751 EDT, wind three two zero degrees at nine knots, visibility one zero statute miles, few clouds at twenty five thousand, temperature one nine degrees celsius, dew point one four degrees celsius, altimeter three zero 0911 110 I one one; remarks - automated station with weather discriminator, sea level pressure one nine six, twenty four hour precipitation 1151 UTC group- point five three inches, temperature positive, temperature nineteen point four degrees celsius, dewpoint positive. dewpoint thirteen point nine degrees celsius. FIRST REPORT SUBSEQUENT TO ACCIDENT: DATE/TIME MET AR La Guardia, Flushing, New York, 095 I EDT, wind three four zero degrees at nine knots, visibility one zero statute 09/11/01 miles, few clouds at one thousand, scanered twenty live thousand, temperature two two degrees celsius, dew point one three 1351 UTC degrees celsius, altimeter three zero one three; remarks automated station with weather discriminator, sea level pressure two 7.ero four, smoke, few clouds one thousand, smoke plume drifting southeast, temperature positive, temperature twenty two point two dearees celsius. dewpoint positive, dewpoint thirteen point three degrees celsius. NAME FACILITY OPERATING POSITION CHECK IF EYEWITNESS Stephen Roebuck *(SR) I Boston ARTCC Sector 47 Radar Richard Beringer (RB} Boston ARTCC Sector 47 Radar Associate Pe1er Zalewski (ZP} Boston ARTCC Sector 46 Radar Brazalino Manins (NO) Boston ARTCC Sector 38 Radar Shirlev Kula (SO) Boston ARTCC Sector 38 Radar Associate D:lVld McGiauflin (CC) Boston ARTCC Sector 09 Radar ..J "'z r7G~I~en~P~o~n~ce~t------~(~PN~)~~B~o~s~to~n~A~R~T~C~C~~~S~ec~t~o~r~09~R~a~d~ar~As~s~o~c~ia~te~------+------1r-- z Maria Moran {ET) Boston ARTCC Sector I 0 Radar Associate 'r 0 ~M~i~c~ha~e~I~R~o~y

FAA Form 8020-6 (7-70) Fofmer~ FAA Form 2452 PAGE 1 of 4 PAGES Z2V\l ·."'RTCC-! .18 AAL ~ 'i

REi=VRT j;..TE . RC.,=ORi NO DEPARTMENT OF TRANSPORTATION 4 FEDERAL AVIATION ADMINISTRATION "iovember \3. 2001 ZBW-ARTCC-148

3 NA~'E QF REPORTING FACILITY REPORT OF AIRCRAFT ACCIDENT Boston (ZB\\') ARTCC (Continuation Sheet)

14 CHRC:-~OLOGiCAl SUMMARY OF FUGI-4T (lnCiudJI".g control or Other serv1ces prov1ded by ATS faClllttes. and emergency act1on taken) September 11,2001

ALL TIMES BELOW ARE COORDINATED UNIVERSAL TIME UNLESS OTHERWISE SPECIFIED

1205 - American Airlines Inc. Flight II (AAL II) reported on Sector 4 7 Radar position's ( 47R) frequency leaving 11,000 feet for 14,000 feet and was issued flight level two three zero and direct routing to the Chester (CTR), MA VOR.

1208- 47R issued AALII a frequency change to Boston ARTCC frequency 127.82. AAL II acknowledges frequency change.

1209 AAL II reported on Sector 46 Radar position's ( 46R) frequency leaving Flight Level one nine zero for Flight Level two three zero. Sector 46 Radar Position ( 46R) instructed AAL 11 to climb and maintain Flight Level two eight zero. AAL II acknowledges clearance.

121{)- 46R instructed AALII to climb and maintain Flight Level two niner zero. AALII acknowledges clearance.

1211 46R issued AAL 11 merging target procedure for traffic at Flight Level three one zero. AALII acknowledges the advisory.

121 J 46R issued AAL 11 a twenty degree right tum. AAL 11 acknowledges clearance. 46R issued AAL 11 Flight Level three five zero. AAL 11 does not reply. 46R re-issued AALII Flight Level three five zero. AAL!l does not reply.

1214 - 46R broadcasts over frequency for A ALII. AAL II does not reply. 46R broadcasts over frequency for AAL II. AALI1 does not reply. 46R attempts contact with AAL 11. AAL11 does not reply. 46R completed coordination with Sector 38 Radar Position (38R) concerning AAL 11 and advises aircraft in tum and not responding.

1215 46R attempts contact with AALI L AALII does not reply. 46R attempts contact with AALll and asks AAL II to idem. AAL I I does not reply. No ident observed from AAL II.

1216 46R attempts contact with AAL II via frequency 121.5 and restates frequency AAL 11 should be monitoring. AAL I I does not reply. 38R attempts twice to contact AAL 11. AALll does not reply.

1217 46R attempts contact with AALl 1. AAL 11 does not reply. 46R attempts contact with AALll and requests AALll to ident. AALII does not reply. No ident observed from AAL11.

1218- 46R attempts contact with AALIL AALll does not reply. 38R attempts contact with AALll. AAL11 does not reply. Sector 38 Radar Associate Position (38RA.) requests Sector 47 Radar Associate Position (47RA) to query Boston Approach to determine if AAL 11 has returned to Boston Approach frequency.

1220 46R attempts contact with AALll. AALll does not reply. Sector 39 Radar Position (39R) requests American Airlines Flight 269 (AAL269) to attempt to contact AALll on company frequency. Last transponder return from AALII at 1220:48 UTC. All further radar data is primary target only.

1221 - 38R attempts contact with AAL 11. AAL II does not reply.

1222 46R attempts contact with AAL 11. AAL 11 does not reply.

1223 - 38R attempts contact with AAL 11. AAL 11 does not reply. Sector 36 Radar Position ( 36R) broadcasts on frequency 121.5 for AAL 11 asking aircraft to ident. AAL 11 does not reply. No ident observed from AAL 11. 39R advises AAL269 that AAL11 may have an electrical problem as AALll 's transponder is not operating.

1224- 36R broadcasts on frequency 121.5 for AALll. Unknown transmission on Sector 46 frequency .. 46R asks if AALll is trying to call on frequency. Unverified source transmits, believed to be hijacker. 46R queries twice as to who is calling on frequency. No reply. Unverified source transmits, believed to be hijacker. .,

FAA Form 8020-ll-1 (7·70) Formerly FAA Form 24S2.1 PAGE 2 of 4 PAGES .L.AL 11 DEPARTMENT . TRANSPORTATION , 1 REPOR7 DATE \'o\ernber 13. 200 l FEDERAL AVIATION ADMINISTRATION I ZBW-ARTCC-l-18 REPORT OF AIRCRAFT ACCIDENT NAME OF REPORTING FACILITY Boston (ZBW) ARTCC (Continuation Sheet) 14 CHRONOLOGICAL SUMMARY OF FLiGHT {inCiudmg COf'iHOI or ott"ler serv;ces p(0VIded AT$ racilllles. ana emergency ac11on tax:en}

1225 Sector 47 Radar Position (4 7R) advises 38R of hijack. Sector 39 Radar position (39R) completed coordination with Sector 09 Radar Position (09R) and advises AA.L II is not in communication with Boston Center and transponder is not operating.

1226 38RA. adv1ses 09R that AAL I I IS a hijack and that they have amended the flightp!an database to coincide with current heading.

1227 Sector 39 Radar Associate Position (39RA) completed coordination with Sector 22 Radar Position (22R) concerning AAL II and advises aircraft IS not in communication with Boston Center and transponder is not operating, and that aircraft might land at the Albany, NY Airport (ALB). Boston ARTCC Supervisory Traffic Management Coordinator (SThfC) advises the Air Traffic Control System Command Center (A TCSCC) East Position that AAL II is possible hijack.

1228- 38RA completed coordination w1th Sector 20 Radar Associate Position (20RA) concerning AAL II and advises of hijack situation and attempts to communicate with aircraft. 09R requests American Airlines Flight 1757 (AAL 1757) to attempt to contact AAL II on company frequency. 39R advise AAL269 to discontinue attempts to contact AAL II.

1229- 38RA completed coordinabon with Sector 24 Radar Position (24R) concerning AALll and advises of hijack situation. New York ARTCC (ZNY), Cleveland ARTCC (ZOB) and Boston ARTCC (ZBW) conference with ATCSCC East position regarding status of AAL 1 I.

1230 Boston Approach (A90) advises AALll is not on A90 frequency. Sector 36 Radar Associate Position (36RA) requests 22R to obtain a visual altitude verification of AAL11 from a Delta Airlines Flight. 22R advises the Delta Airlines Flight is no longer under his control and to try Sector 21. Sector 10 Radar position ( 1OR) requests a visual altitude verification of AALll from Delta Airlines Flight 9930 (DAL9930).

1231- 38RA completed coordination with Sector 05 Radar Position (05R) concerning AALll and advises of hijack situation_ Sector 36 Radar Associate position (36RA) requests Sector 21 Radar position (21R) to have an aircraft under 21R control to verify altitude of AAL II. DAL9930 advises I OR that AAL II is approximately six thousand feet below his altitude.

1232 Sector 09 Radar Associate Position (09RA) queries 38R.A if they have tried frequency 121.5 for AALll. Sector 38RA confirms 121.5 attempts. · '

1233- Unverified source transmits, believed to be hijacker.

1234- ZBW STMC coordinates with Cape TRACON (K90) regarding a military scramble on AAL 11.

1235 20R.A advises New York ARTCC Kennedy Sector (ZNY56) that AALII is heading for his airspace and is not in communication with Boston Center and transponder is not operating and altitude is not verified.

1236 Sector 20 Radar Position (20R) requests a visual altitude verification of AALll from US Airways Flight 583 (USA583). USA583 estimates AALII 's altitude to be twenty nine thousand feet.

123 7- 24R attempts twice to contact AALII. A.A..Lll does not reply. 20R.A.. advises ZNY56 that there are tlueatening transmissions coming from the cockpit of .A..ALll and AALII is projected to enter New York Center Airspace. Sector 20 Radar Position (20R) requests a visual altitude verification of AAL 11 from United Airlines Inc Flight 175 (UAL 175). ZBW Military Operations Position contacts Northeast Air Defense Sector (NEADS) to advise of hijack situation and requests fighters to scramble on AAL II.

1238- UAL175 estimates AALll 's altitude to be between twenty-seven and twenty eight thousand feet. New York ARTCC Elmira Sector (ZNY34) Supervisor queries the position of AAL 11. 1OR advises ZNY34 Supervisor of AAL II 's posnion and that AAL 11 is a confirmed hijack_

1240- ZBW STMC requests ATCSCC East position to coordinate a conference call with New York TR.A.CON (N90) reference status of AAL!l.

1241 20RA advises ZNY56 of AALll 's current position.

FAA Form 8020-6-1 li-70) Formerly FAA Form 2452.1 PAGE 3 of 4 PAGES .ZBW-ARTCC-1 4 8 ML 11 r-- DEPARTMENT vF TRANSPORTATION REPORT DATE l'iovember lJ, 2001 I"·~, O~TB~V-ARTCC-148 I FEDERAL AVIATION ADMINISTRATION REPORT OF AIRCRAFT ACCIDENT 3 NAME OF REPORT1NG FACILITY I Boston (ZBW) ARTCC I (Continuation Sheet) 14. CHRONOLOGICAL SUMMARY OF FUGHT (inctuding control or other serv1ces prov10ed by ATS faci!ihes, and emergency action i.aken.}

1242- Unknown New York ARTCC Sector advises 20RA that Umted Airlines hie Flight 175 (UALI75) heard a suspicious transmission when they were leaving Boston. l 6. Flight Crew, Continued. NAME POSITION ADDRESS (CITY AND STATE) FATALITY Kathleen Nicosia Flight Attendant Unknown X Betty Ong Flight Attendant Andover, Massachusetts X Jean Roger Flight Attendant Longmeadow, Massachusetts X Dianne Snyder Flight Attendant Westport, Massachusetts X Madeline Sweeney Flight Attendant Acton, Massachusetts X

12. A TS Personnel Involved, Continued. NAME FACILITY OPERATING POSITION Gregory Taccini (TF) Boston ARTCC Sector 4 7 Radar Mark O'Neil (MO) Boston ARTCC Sector 47 Radar Associate Myron Smith (RS) Boston ARTCC Sector 39 Radar Associate Henry White (WE) Boston ARTCC Sector 22 Radar Stephen Schmalz (ST) Bos'ton ARTCC Sector 21 Radar Karan Waggoner (KT) Boston ARTCC Sector 05 Radar Alan Miller (TV) Boston ARTCC Sector 46 Radar Associate William Dean (WD) Boston ARTCC Sector 20 Radar Associate John Hartling (HT) Boston ARTCC Sector 20 Radar Terry Biggio (OE) Boston ARTCC Operations Manager In Charge Daniel Bueno (BD) Boston ARTCC Supervisory Traffic Management Controller In Charge Joseph Cooper (OP) Boston ARTCC Traffic Management Departure Spacing Colin Scoggins {CS) Boston ARTCC Military Position * Operating Initials ' No More Follows

FAA Form 8020-6·1 (7·70) Formerly FAA Fotm2452_1 ' 4 of 4 PAGES I Chronology of the September 11 Attacks and Subsequent Events Through October 24, 2001 (Eastern time is used throughout.)

Sep 11, 2001: In an unprecedented terrorist assault on the United States, hijackers seized the controls of four airliners for use as missiles against ground targets. Events included: 8:00 a.m.: American Airlines Flight 11, a Boeing 767 with 92 persons aboard, lifted off from Boston Logan for Los Angeles. 8:14a.m.: United Airlines Flight 175, a Boeing 767 with 65 persons aboard, lifted off from Boston Logan for Los Angeles. 8:21 a.m.: American Airlines Flight 77, a Boeing 757 with 64 persons aboard, lifted off from Washington Dulles for Los Angeles. , 8:40a.m.: FAA notified NORAD's Northeast Air Defense Sector concerning the suspected hijacking of American Flight 11. 8:41 a.m.: United Airlines Flight 93, a Boeing 757 with 44 persons aboard, lifted off from Newark for San Francisco, after leaving the gate at 8:01. 8:43a.m.: FAA notified NORAD's Northeast Air Defense Sector concerning the United Flight 175 suspected hijacking. 8:46a.m., approx.: American Flight 11 crashed into the north tower of New York's World Trade Center. 8:46a.m.: NORAD ordered two F-15 fighters to scramble from Otis Air National Guard Base, Mass. They were airborne at 8:52a.m. 9:00a.m., approx.: FAA's Boston Air Route Traffic Control Center (ARTCC) stopped all departures from airports within its jurisdiction. 9:02a.m.: UAL Flight 175 crashed into the World Trade Center's south tower. 9:06a.m.: FAA stopped departures of flights bound to or through the airspace of the New York AR TCC from airports within airspace controlled by that AR TCC and its adjacent ARTCCs (Washington, Cleveland, and Boston). 9:08a.m.: FAA stopped departures nationwide for traffic flying to or through the airspace ofthe New York ARTCC. FAA also issued a written advisory that "sterilized" the airspace controlled by the New York ARTCC, meaning that all aircraft operating in that airspace were ordered to leave it. 9:24 a.m.: FAA notified NORAD's Northeast Air Defense Sector concerning the suspected hijacking of American Flight 77. NORAD immediately ordered two F-16s to scramble from Langley Air Force Base, Va. They were airborne at 9:30a.m. FAA and NORAD established an open line to discuss AAL Flight 77 and UAL Flight 93. 9:26 a.m.: FAA issued a nationwide ground stop that prevented the takeoff of all civil aircraft, regardless of destination. At 9:29 a.m., FAA issued Advisory 031 concerning the ground stop. 9:40a.m., approx.: American Flight 77 crashed into the Pentagon, the Defense Department's Washington headquarters. 9:45a.m.: In the first unplanned shut down of civil operations throughout U.S. airspace, FAA ordered all civil aircraft to land at the nearest airport as soon as possible. At the time of the order, 4,546 flights were airborne. (At I 0:39 a.m., FAA followed up on this order with a Notice to Aim1en closing operations at all airports; at II :06 a.m., the agency issued Advisory 036 suspending operations in the National Airspace System.) 9:48a.m.: According to media, the Capitol and the West Wing of the White House were evacuated; from about I 0:00 to 11 :30 a.m., Federal buildings nationwide were evacuated. 9:55 a.m.: President Bush departed from Sarasota, Fla., according to media., and arrived at Barksdale Air Force Base, La., at about 11 :40 a.m. I 0:10a.m., approx.: United Flight 93 crashed in Stony Creek Township, Pa. In cellular telephone calls, passengers had stated their intention to resist the hijackers. 12:16 p.m.: The national airspace was clear of civil traffic, except for a small number of law enforcement or emergency operations, and a few international arrivals. I :37 p.m.: According to media, President Bush left Barksdale Air Force Base. At 2:50p.m., the President arrived at Offutt Air Force Base, Neb., where he received national security briefings. At 4:36p.m., he left Offutt for Washington, where he arrived about 7:00p.m, and addressed the Nation at 8:30p.m.

Sep 12,2001: DOT announced that FAA would begin a limited reopening of the nation's commercial airspace to allow flights diverted during the previous day to proceed to their destinations. This included international flights bound for U.S. airports that had been diverted to Canada. Apart from these operations, the ground stop order remained in effect while additional security steps were completed. These measures included: search and security check of all airplanes and airports before passenger reentry; a ban on curbside and off-airport check-in; access to boarding areas for ticketed passengers only; increased monitoring of vehicles near airport; and a strict ban on knives and cutting tools as carry-on items. In an early example of the attacks' economic effects, Midway Airlines announced that it was shutting down permanently due to the previous day's events. The carrier had already filed for bankruptcy protection on August 13.

Sep 13, 2001: DOT ordered the reopening of the national airspace to U.S. air carriers, effective 11:00 a.m., provided that the airport involved had implemented the new security measures. Part 135 operators were included in the reopening. Foreign air carriers were still not allowed to fly into the United States, with certain exceptions, but could depart if they met the new security standards. General aviation remained grounded, except in Alaska.

Sep 14,2001: As of9:00 a.m., FAA had recertified 421 of 451 airports as meeting the new security standards. Among the airports continuing to reopen during the day were the three major facilities serving New York City, which had already reopened for a time on Sep 13, but had closed again due to security concerns. The major airports yet to reopen were Boston Logan and Washington's Reagan National. The latter facility remained under "temporary, indefinite" closure. Effective at 12:15 p.m., FAA reauthorized agricultural flight operations (crop dusting) under Part 137. Effective at 4:00p.m., DOT approved reopening of the airspace to certain general aviation flights. Instrument Flight Rules (IFR) operations were permitted, except within two areas under Temporary Flight Restrictions that extended 25 nautical miles from New York Kennedy and Washington Reagan National airports. (Exceptions applied to airports at White Plains, N.Y., and Manassas, Va.) Visual Flight Rules (VFR) operations remained grounded nationwide, except to allow removal of aircraft from the predicted path of a tropical storm in four southern states. In other developments on Sep 14, fighter jets reportedly forced down three small planes in Maryland, West Virginia, and Texas for violating flight restrictions. The FBI released the names of 19 men identified as the September 11 hijackers. Four were aboard the United Flight 93 that crashed in Pennsylvania, and five aboard each of the other three hijacked flights.

Sep 15,2001: Boston Logan airport reopened, leaving Washington's Reagan National as the only major airport yet to do so. FAA announced that some commercial and general aviation aircraft at Reagan National would depart the airport between 4:00 and 7:00p.m. on this day, and from 10 a.m. to 4 p.m. on the following day. FAA subsequently permitted other aircraft to depart the airport at specified times on Sep 16 and 24.

Sep 16,2001: Secretary of Transportation Norman Y. Mineta announced the creation of two Rapid Response Teams composed of six leaders in aviation and security protection. The teams would make recommendations on improving aviation security no later than Oct 1, 2001. One team would focus on airport security, the other on aircraft security. FAA grounded Part 137 agricultural operations due to security concerns. Effective this date, however, authorities permitted shipment of mail and packages aboard passenger flights to resume, subject to heightened security. Such shipments had been suspended after the terrorist attacks. In remarks at the White House beginning at 3:23p.m., President Bush named the leader of the al Qaeda organization, Osama bin Laden, "the prime suspect" in the September 11 attacks.

Sep 17, 2001: FAA again permitted the resumption of agricultural flight operations under Part 137. Other Visual Flight Rules operations remained grounded. Administrator Garvey held a teleconference with 31 airport operators to review the status of airports' return to operation, to stress the importance of the new security measures, and to encourage contact with the agency on questions or concerns.

Sep 18, 2001: By this date, announced aviation employee layoffs following the September 11 attacks reportedly totaled 44,000 in the airline sector. On that same day, Boeing stated that it would lay off up to 30,000 workers. By Oct 4, media reported announced airline layoffs totaled 128,000.

Sep 19, 2001: Late on this day, the agency permitted limited resumption of general aviation Part 91 operations under Visual Flight Rules (VFR). Exceptions included flight in Enhanced Class B (ECB) airspace, meaning that VFR flying was not allowed over, through, or "under the shelf' of the Class B airspace category surrounding major airports. (Later, ECB was defined to exclude airspace above 18,000 feet.) Other types of Part 91 VFR operations not permitted to resume were: civil flight training; banner towing; circling or loitering by news reporting helicopters; traffic watch; sightseeing; and airship/blimp flights. In another development on Sep 19, FAA prohibited U.S. civil flights to or over Afghanistan.

Sep 20, 2001: At about noon, FAA issued a Notice to Airmen (FDC 1/0257) restricting flight over major sporting events or other major open-air assemblies. Flight below 3,000 feet was not permitted within 3 nautical miles of such events.

Sep 22, 2001: President Bush signed the Air Transportation Safety and System Stabilization Act (P.L. 107-42). Among other provisions, the act: directed federal compensation to air carriers for losses due to the September 11 terrorist attacks and the resulting ground stop orders; established an Air Transportation Stabilization Board to issue federal credit to air carriers; directed DOT to take appropriate actions ensure · continuation of scheduled air service, including essential air service to small communities; and authorized DOT to provide certain insurance against risks to aircraft in the United States. (Later, on Sep 25, President Bush notified the Speaker of the House that he was providing up to $5 billion to DOT's Compensation for Air Carriers account under the terms of the Act. Another implementation step came on Oct5, when the Office of Management and Budget released regulations that gave the Air Transportation Stabilization Board broad powers in providing up to $10 billion in loan guarantees to air carriers.) Effective at 7:00a.m. on Sep 22, FAA lifted some ofthe restrictions on general aviation (Part 91) flight training under Visual Flight Rules (VFR). Such training might be permitted in non-turbojet aircraft of less than 12,500 lbs. outside of Enhanced Class B airspace. Training in single- and twin-engine piston powered aircraft and helicopters was permitted within Enhanced Class B airspace except in and around Boston and in the areas ofNew York City and Washington, D.C., covered by temporary flight restrictions. Part 91 sightseeing outside of Enhanced Class B airspace and temporary restricted areas was also allowed to resume.

Sep 23, 2001: Due to security considerations, FAA imposed a ban on Part 137 agricultural flight operations for the second time since permitting the flights to resume on Sep 14.

Sep 24, 2001: Administrator Garvey traveled by commercial airliner to New York, where she met with employees of FAA's Eastern Region headquarters, many ofwhom lost relatives and friends in the terrorist attacks.

Sep 25,2001: FAA's second ban on Part 137 agricultural flights ended at 12:05 a.m. in each time zone. In an address at the International Civil Aviation Organization in Montreal, Administrator Garvey called on ICAO member states to cooperate in investigating the September 11 attacks and to meet at a high level to agree on steps to eradicate terrorism from civil aviation.

Sep 27, 2001: President Bush announced a program to enhance civiJ aviation security, based on a midpoint review of the work of DOT's Rapid Response Teams. Elements of the plan included a continued expansion of the Federal Air Marshals workforce, and a request for legislation to make the expansion permanent. Effective Oct 1, 2001, a $500 million fund would be established for aircraft modifications to delay or deny cockpit access to hijackers. The President would work with Congress to place the federal government in charge of airport security. Uniformed federal personnel would manage a combined federal and non-federal security workforce at airports. The President would request state governors to deploy National Guard troops at airports pending implementation of the new program, which was expected to take four to six months. Media reported on this day that President Bush had delegated to certain military officers the authority to order airliners shot down, as a last resort, if the public was threatened. FAA permitted the resumption of curbside check-in at some airports with additional security measures in place. Applications for employment as a Federal Air Marshal reached more than 20,000 by this date. By Oct 12, the total had reached more than 50,000.

Sep 28, 2001: National Guard personnel began assisting security at multiple airports around the nation. By Oct. 16, a total of 6,155 Guard members had been deployed at 420 airports in 53 states and territories.

Sep 28, 2001: FAA issued a 15-part Notice to Airmen (1/0586) on emergency rules currently in effect. Changes to flight restrictions included authorization for all general aviation Part 91 operations outside of Enhanced Class B (ECB) airspace, including previously grounded airships/blimps, news helicopters, traffic-watch aircraft, and banner­ towing operations. Flight training operations were permitted for aircraft up to 12,500 lb. outside ofECB airspace and up to 6,000 lb. inside ECB airspace, except in the Boston ECB and in the continuing restricted areas around New York and Washington, D.C. Also on Sep 28, FAA warned that pilots who violated restricted or prohibited areas faced risks that included military interception, forced landing, and, as a last resort, the use of deadly force.

Oct 1, 2001: The Rapid Response Teams completed their reports, which they submitted to the Secretary of Transportation in meetings on this day and the next. The aircraft security team made 17 recommendations on issues that included: installation within 90 days of a flight deck barrier device on the entire airline fleet~ new requirements for future flight deck doors; changes in security training; prompt delivery of security advisories to crewmembers; and a task force on modifications to assure continuous transponder signal transmission. The airport security team recommended establishment of a new DOT security agency for transportation law enforcement, including officers to oversee airport security. The team's 15 other recommendations concerned: sharing security information; exploiting new technologies; improved screening and access control; and a voluntary pre-screening regimen to qualify passengers for faster processmg. Also on Oct 1, FAA issued Special Federal Aviation Regulation 91 requiring operators of private charters and general aviation flights using secure areas at airports to implement security procedures already required for public charters and scheduled passenger flights. This provision was effective on Oct 6. The rule also required other operators of aircraft over 12,500 lbs. to implement certain security procedures if/when a Notice to Airmen directed them to do so.

Oct 2, 2001: President Bush announced a phased reopening of Washington's Reagan National Airport, beginning on Oct 4, for commercial service only. Extraordinary airport security measures would include: a ban on aircraft with more than 156 seats; operations only between 7 a.m. and 10 p.m.; and temporary discontinuance of the river approach that had been used to mitigate noise. Phase I of the reopening, to last about 3 weeks, would be limited to shuttle flights and service to eight hubs by six airlines. Phase II, to last 30-45 days, would add flights to additional cities (see Oct 18, 2001). Further phases would be announced after review of the initial operations. A series of events leading to alarm over terrorist use of anthrax began when a man who worked in the American Media building in Boca Raton, Fla., was hospitalized with pulmonary anthrax. He died on Oct 5. Subsequent incidents involving receipt of contaminated letters at media offices spread concern over the delivery of anthrax spores by mail (see Oct 15, 2001).

Oct 3, 2001: FAA issued Special Federal Aviation Regulation (SFAR) 92 granting temporary relief from certain regulatory requirements in order to permit passenger airlines to quickly modify flight deck doors to prevent unauthorized entry. SFAR 92 also banned possession of flight deck door keys by cabin attendants during flight. SF AR 92-1, issued on Oct 12, broadened the regulatory relief provisions to cover cargo operations as well as passenger flights under Part 121.

Oct 4, 2001: As announced by President Bush on Oct 2, Washington's Reagan National Airport opened to limited airline flights. The event marked the return to service of all U.S. commercial airports.

Oct 5, 2001: Secretary ofTransportation Norman Y. Mineta made public the recommendations ofthe two Rapid Response Teams. FAA announced that Secretary Mineta had directed the agency to take any necessary steps to support installation of secure mechanisms on airline cockpit doors within 30 days. FAA also announced that the Secretary had established a $20 million grant program to develop aircraft security technologies as part of the $500 million initiative unveiled by the President on Sep 27. Media reported that Associate Administrator for Civil Aviation Security Michael A. Canavan would leave FAA by mutual agreement. Subsequent reports linked Canavan's departure to a disagreement over the assignment of Federal Air Marshals to flights carrying Cabinet members. Oct 6, 2001: Effective at 12:01 a.m., the areas covered by Temporary Flight Restrictions around New York City and Washington were reduced. The specified 25 nautical miles radii around Kennedy and Reagan National airports were lowered to 18 nautical miles. In the same Notice to Airmen (NOT A!'v1 FDC 1/0989), FAA specified Temporary Flight Restrictions banning general aviation operations within a radius of 15 nautical miles from the Boston's BOS VORTAC, except for Instrument Flight Rules flights to and from Logan airport. In a separate NOT AM (FDC 110982), FAA permitted "flush flights" for private aircraft trapped within the New York and Washington restricted areas on this day through Oct 9.

Oct 7, 2001: Starting at 12:30 p.m. EDT, the United States and Britain began air strikes against targets in Afghanistan as part of Operation Enduring Freedom. In an address beginning at I :00 p.m., President Bush stated that the attacks were directed against the al Qaeda terrorist network and against installations of the Taliban regime, which had not complied with U.S. demands to concerning the terrorists. According to media reports, the Nation stepped up security measures as the air campaign began, including additional police and National Guard at airports. Also on Oct 7, FAA sent a notice airlines of a new carry-on security measure required to be implemented within 72 hours of receipt. Each passenger was to be limited to one carry-on bag and one personal item such as a purse or laptop computer. On the following day, FAA issued a news release advising air travelers on this and other current security measures. Airlines with appropriate security measures in place were now permitted to operate automated check-in kiosks.

Oct 8, 200 I: A man with a history of mental problems reportedly stormed into the cockpit of an American Airlines 767 before being subdued by passengers and crewmembers. Fighter aircraft escorted the plane to a safe landing in Chicago. This was the most serious of several incidents in which fighter jets intercepted or escorted airline flights since the recent terrorist attacks. Examples of these escort incidents reported by the media included: on Sep-11, a Korean Airlines 7 57 landed at White Horse, Yukon Territory, due to a transponder code error; on Sep 19, an American Airlines flight with radio problems returned to Chicago; on Sep 27, an Air Canada flight returned to Los Angeles due to a passenger's hostile behavior; and, on Oct 10, a Delta flight made an unscheduled landing at Shreveport, La., after a passenger gave a suspicious note to a flight attendant.

Oct 11, 2001: The FBI warned that there might be additional terrorist attacks within the next several days against the United States and its overseas interests, and called upon law enforcement officials to be again on the highest alert.

Oct 12,2001: FAA announced a three-phase program to allow private aircraft to resume flying under Visual Flight Rules (VFR) in Enhanced Class B airspace around 15 major cities. Aircraft without encoding transponders, however, would require a waiver. The resumption would be effective each morning as follows: on Oct 15: Houston, Kansas City, Memphis, New Orleans, and St. Louis; on Oct 16: Cleveland, Dallas-Fort Worth, Honolulu, Minneapolis, and Phoenix; and on Oct 17: Charlotte, Salt Lake City, Seattle, Tampa, and the area surrounding Cincinnati, Ohio, and Covington, Ky. Restrictions in the other 15 areas with Enhanced Class B airspace remained unchanged (see Oct 21, 2001). VFR operations still not permitted in Enhanced Class B airspace included: news reporting; traffic watch; banner towing; commercial sightseeing; airship/blimp flights; and flight training in aircraft over 6,000 lbs. FAA announced that Secretary Min eta was directing joint teams from the agency and from DOT's Office of the Inspector General to conduct an audit of employee background checks of Argenbright Security, a firm providing airport screening services The audits would take place at 13 airports at which FAA had recently found background check violations by Argenbright. (On Oct 23, a Federal court reportedly approved a settlement in a case against Argenbright, under which the firm would continue on probation and take certain actions related to background checks.) FAA also announced that separate teams from the agency would soon begin an audit of background checks of all U.S. airport security screeners.

Oct 15: The developing anthrax hazard spread to the U.S. Congress when a Senate aide reportedly opened a contaminated letter. (See Oct 23, 2001.)

Oct 17, 2001: In a speech to the National Press Club, Administrator Garvey said that she was ordering a criminal history check on all airline and airport employees with access to secure areas, broadening a procedure that had previously applied to new employees with such access. (Without new legislation, however, this could be applied immediately to only 21 major airports, since the Aviation Security Act of 2000 stipulated that smaller airport were not required to implement such employee checks before November 2003.) The Administrator also said that explosives detection program must be accelerated with the goal of screening every checked bag.

Oct 18, 2001: A Federal judge in New York City sentenced four terrorists to life imprisonment for conspiring with Osama bin Laden in the 1998 bombings of U.S. embassies in Kenya and Tanzania. The four had been convicted in May.

Oct 18, 2001: DOT announced an expansion of flight operations at Reagan National Airport, representing Phase II of the reopening program unveiled on Oct 2 (see that date). Phase II was to begin on Oct 26 and was expected to last for 45 days. It increased the number of airports served to/from Reagan National by 18, for a total of 26.

Oct 21, 2001: FAA announced restoration of general aviation Visual Flight Rules operations in 12 more metropolitan areas under the same terms as for 15 areas announced nine days previously (see Oct 12, 2001). The restoration was effective at 7:00 a.m. Eastern time according to the following schedule: Oct 22: Atlanta, Las Vegas, Los Angeles, Miami, and San Francisco; Oct 23: Denver, Detroit, Philadelphia, Pittsburgh, and San Diego; Oct 24: Chicago and Orlando. Restrictions on VFR flying remained unchanged in the specified areas ofBoston, New York, and Washington, D.C. Oct 23, 2001: Authorities confirmed two anthrax fatalities among postal employees. The victims had worked at the Brentwood postal facility in Washington, D.C. The first had died late on Oct 21, the second during Oct 22.

Oct 24, 2001: The Washington Post reported that the toll from the September 11 attacks was currently estimated at 4,817 dead and missing in New York, in addition to 189 dead at the Pentagon and 44 dead in the Pennsylvania crash. f WAIS Document Retrieval Page 1 of 2

[Code of Federal Regulations] [Title 14, Volume 2] [Revised as of January 1, 2001] From the U.S. Government Printing Office via GPO Access [CITE: 14CFR121.547]

4 98]

TITLE 14--AERONAUTICS AND SPACE

CHAPTER I--FEDERAL AVIATION ADMINISTRATION, DEPARTMENT OF TRANSPORTATION (Continued)

PART 121--0PERATING REQUIREMENTS: DOMESTIC, FLAG, AND SUPPLEMENTAL OPERATIONS--Table

Subpart T--Flight Operations

Sec. 121.547 Admission to deck.

(a) No person may admit any person to the flight deck of an aircraft unless the person being admitted is-- (1) A crewmember; (2) An FAA air carrier inspector, or an authorized representative of the National Transportation Safety Board, who is performing official duties; · (3) An employee of the United States, a certificate holder, or an aeronautical enterprise who has the permission of the pilot in command and whose duties are such that admission to the flight deck is necessary or advantageous for safe operations; or (4) person who has the permission of the pilot in command and is fically authorized by the certificate holder management and by the Administrator.

Paragraph (a) (2) of this section does not limit the emergency authority of the in command to exclude any person from the flight deck in the interests of safety. (b) For the purposes of paragraph (a) (3) of this section, employees of the United States who deal responsibly with matters relating to safety and employees of the certificate holder whose efficiency would be increased by familiarity with flight conditions, may be admitted by the certificate holder. However, the certificate holder may not admit employees of traffic, sales, or other departments that are not directly related to flight operations, unless they are eligible under paragraph (a)(4) of this section. (c) No person may admit any person to the flight deck unless there is a seat available for his use in the passenger compartment, except-­ (1) An FAA air carrier inspector or an authorized representative of the Administrator or National Transportation Safety Board who is checking or observing flight operations; (2) An air traffic controller who is authorized by the Administrator to observe ATC procedures; (3) A certificated airman employed by the certificate holder wnose duties require an airman certificate; (4) A certificated airman employed by another certificate holder whose duties with that certificate holder require an airman certificate and who is authorized by the certificate holder operating the aircraft to make specific t over a route; (5) An employee of the certificate holder operating the aircraft whose duty is directly related to the conduct or planning of flight operations or the inflight monitoring of aircraft equipment or operat http:/ /frwe bgate.access.gpo .gov/cgi-binl get -cfr .cgi 9/7/2004 WAIS Document Retrieval Page 2 of2 procedures, if his presence on the flight deck is necessary to perform his duties and he has been authorized in writing by a responsible supervisor, listed in the Operations Manual as having that authority; and (6) A technical representative of the manufacturer of the aircraft or its components whose duties are directly related to the in-flight monitoring of aircraft equipment or operating procedures, if his presence on the flight deck is necessary to perform his duties, and he has been authorized in writing by the Administrator and by a responsible supervisor of the operations department of the certificate holder, listed in the Operations Manual as having that authority.

[Doc. No. 6258, 29 FR 19220, Dec. 31, 1964, as amended by Doc. No. 8084, 32 FR 5769, Apr. 11, 1967; Arndt. 121-253, 61 FR 2613, Jan. 26, 1996]

http://frwebgate.access.gpo.gov/cgi-bin/get-cfr.cgi 9/7/2004 '

~- . 0 U.S.D~ of Transportation Federal Aviation Administration

ADMINISTRATOR'S FACT BOOK

July 2001

Produced by: APF-100 Updated Quarterly

Web site: http:/www.atctraining. faa.gov/factbook Ill

FAA VISION

To provide the safost, most efficient and responsive aerospace system in the world, and to be the best Federal employer, continuously improving service to customers and employees.

FAA Mission

FAA provides a safe, secure, and efficient global aerospace system that contributes to national security and the promotion of US aerospace safety.

As the leading authority in the international aerospace community, FAA is responsive to the dynamic nature ofcustomer needs, economic conditions, and environmental concerns. FAA VALUES

We Believe in We Are C()mmitted T()

1:? Trust 1:? Responsiveness 1:? Integrity 1:? Quality 1:? Honesty T,_'\ Timeliness i}( Involvement 1:? Fiscal Responsibility ~'f Teamwork 1:? Accountability 1:? Diversity ~'f Communication 1:? Respect

We Will Achieve These Values By

1:? Giving people what they need, then letting them do their jobs. 1:? Making timely decisions at the lowest level and respecting them. 1:? Committing our best to our customers. 1:? Valuing our people. 1:? Being open to new ideas. 1:? Speaking out for what we believe, even when it is unpopular. 'i,.f Recognizing each person's contributions and realizing each person's full potential. 1:? Collaborating across organizations. 'i,.f Taking pride in what we do. Table of Contents

FAA Vision and Mission ...... Inside Front Cover FAA Values ...... Inside Back Cover

Safety Aviation Accidents by Type of Operations ...... 3* Aviation Accident Rates by Type of Operation ...... 4* Airspace Incidents by Incident Type ...... 5' Airspace Incident Rates by Incident Type ...... 6* NTSB U.S. Transportation Fatalities ...... 7

FAA Air Traffic FAA Air Traffic Activity ...... 8* Air Route Traffic Control Center Activity ...... 9* 50 Busiest FAA Air Traffic Control Towers ...... 10* 50 Busiest Approach Control Facilities ...... 12* Automated Flight Service Station Activity ...... 14*

Airports Number of U.S. Airports ...... 16 National Airspace Systems Delays ...... 17*

Aircraft U.S. Air Carrier Activity ...... 18 U.S. General Aviation Activity ...... 19 Aircraft Certification Service ...... 20

Airmen Active Pilots and Nonpilots ...... 21

Industry Trends Scheduled U.S. Air Carrier Traffic & Fin. Trends ...... 22 U.S. Commercial Space Trans. Financial Trends ...... 23* Aviation Forecasts ...... 24

FAA Regional Boundaries Map ...... 25

FAA Organizational Chart ...... Center Fold Table of Contents (cont.)

Commercial Space Transportation Associate Administrator for Commercial Space Transportation (AST) ...... 28 AST Licensing and Industry Activity ...... 29 U.S. Commercial Space Launch Schedule ...... 30

FAA Resources FAA Employment ...... 31* FAA Percent Minority and Women Employment...... 32* FAA Major Work Force Employment ...... 33* Labor Relations ...... 34 FAA Finances ...... 35 FAA Facilities and Aircraft...... 36

Organization FAA Officials-Washington Headquarters ...... 37* FAA Offtcials-Major Field Organizations ...... 40* FAA Officials-International Offices ...... 42* FAA Goals and Objectives ...... 43

For further information call APF-100 (202-267-9946) *Updated this issue Distribution: A-WXYZE-3; A-FOF-O(STD) 2 Aviation Accidents by Type of Operation I (/) DJ Year

Large 3 I~ Commuter 2000 0 3 3 1 0 1 2 1 0 0 12 2001 1 0 0 1 1 0 3 w Air Taxi 2000 5 5 6 6 7 4 9 9 11 6 7 5 80 2001 7 6 6 6 7 4 36 Aviation 146 Rotor craW 2000 14 12 21 25 23 17 17 16 6 17 208 2001 11 16 19 9 15 17 87 • Part 135 and US registered general aviation rotocraft accidents. Note: Preliminary data and subject to change. Source: AAI-200 As of: 7/16/2001 (202) 267-3279 I

Aviation Accident Rates by Type of Operation

1996 1997 1998 1999 % Chg 99-98 Type of Operation Number Rate Number Rate Number Rate Number Rate Number Rate

large Air Carriers ...... 38 28 48 .31 50 .29 52 .29 4% 0% Commuter ...... 11 .40 16 1.6 8 2.3 13 4.8 63% 109% Air Taxi.. ················ 90 4.44 83 3.64 78 3.03 77 2.71 -1% -11% General Aviation ...... 1,907 7.67 1,855 7.28 1,908 7.12 1,906 7.05 0% -1% ~ Accident Rates are per 100,000 Flight Hours Rotocraft rates discontinued, currently under review.

Note: Preliminary data and subject to change. Source: AAI-200 As of 1124/01 (202) 267-3279 Airspace Incidents by Incident Type

Year Incident Type Year Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2000 14 16 26 20 26 26 20 22 12 17 240 2001 11 16 18 14 29 25 113 Pilot Deviations 2000 125 154 182 178 201 176 170 184 146 153 135 109 1,913 2001 117 113 156 188 875 103 88 100 99 77 l138 2001 69 83 111 101 113 112 589 Vehicle Pedestrian Deviations 2000 43 42 37 51 46 62 48 43 58 43 42 32 547 (.11 2001 37 38 30 51 38 36 230 Surface Incidents 2000 89 104 115 120 138 149 127 127 121 118 100 87 1,395 2001 95 101 107 113 122 125 663 Runway Incursions* 2000 24 24 36 33 39 44 41 47 33 41 32 32 426 2001 25 33 39 33 36 41 207 Note: Preliminary data and subject to change. N/A: Not available at lime of update. Source: ATX-400 (202) 267-9630 As of: 717101 •ATS-20 •As of: 7120101 (202) 493-4307 ,

Airspace Incident Rates by Incident Type

Percent Change 1997 1998 1999 2000 1998- 1999 (4) Incident Type Number Rate Number Rate Number Rate Number Rate Number Rate

Operational Errors (1 ) ..... 790 .51 894 .56 992 .61 1,138 .70 15% 15% Pilot Deviations (2) ...... 1,494 .97 1,594 1.00 1,630 .99 1,913 1.19 17% 20% Surface Incidents (3) .. 813 1.26 832 1.26 1,049 1.52 1,395 .86 33% -43% m (1) Per 100,000 Facility Activities (2) Per 100,000 Flight Hours Source: ATX-400 (3) Per 1,000,000 Airport Operations (202) 267-9630 (4) Calculations use fifteen decimal places for rates (rounded two places for display}. Note: Preliminary data subject to change. As of: 717101 National Transportation Safety Board 1998·1999 U.S. Transportation Fatalities 1998 1999' Highway Passenger cars .. 21,141 20,771 Light Trucks and Vans .. 10,665 11,208 Pedestrians,. 5,228 4,906 Motorcycles 2.292 2,471 Pedalcycles ... 757 746 Med1um and heavy trucks .. 739 755 Buses .... 38 58 All Other .. 641 696 Total...... 41,501 41,511 Grade Crossings 1 (431) (432) Rail Intercity Trespassers and Nontrespassers., 601 530 Employees and Contractors .. 34 43 Passengers on trains.... 4 14 Light and commuter raiL~.~ .. 192 218 Total...... 831 805 Marine Recreational Boating .. 815 729 Cargo Transport. 52 42 Commercial fishing .. ~ ... 66 46 Commercial Passengers ...... 17 36 Total...... 950 853 Aviation General Aviation .. 623 628 Airlines .. 1 12 Air Taxi ...... 48 38 0 12 Foreign/Unregistered ..... 16 1 Total ...... , 688 691 Pipeline Gas ..... 17 22 liquids ...... 1 4 Total ...... 18 26 GRAND TOTAL ...... 43,988 43,986 1 1999 fi9J{e$ are prel11runary estmti'!tM $Uppbed by modal agenc1es '!Mth1n COT 2 Grade crossing fatalities are not oounted as a separate category lor OOtermming the gtar~d totals because lhey afe f'!d\lded m the highway and' r.ad categories. as appropli<'!t&" 3 Does nat indude mctor whicle occvp.;mts killed at grale crossings, 4 1998 figure indootos huY'f ral falaliMs (54) reported by the Federal Transit Ad"rumsuation (F7A) 5 Fatalities r,gported to the FTA for a:~mmuter rail operaoons may also be reported to the l=ederal Rail Adm~nistrabon and included 1n the intardty railroad fa!al!ties. 6 Refers to only opef•ie;ln•l fa!alcties 7 lndudes non-U.S. registered .Urcr!lft inwlvi!-d in aec:idents in the U.S

As of: 10/3/00 7 Source: (202) 314-6515 Air Traffic FAA Air Traffic Activity (In Thousands)

Aircraft Handled by Jan-May Jan-May Jan-Dec FAAARTCC's 2001. 2,000 2000 Air Carrier. 10,428 10,306 25,080 Air Taxi ...... 3.439 3,342 8,164 General Aviation .. 3,340 3,640 8,634 Military...... ,,.,,.,... 1,711 1,753 4,176 TOTAL.••• 18,918 19,041 46,056 Airport Operations Logged by FAA Towers Air Carrier...... 6,056 6,139 14,892 Air Taxi...... 3,767 3,729 9,230 General Aviation ...... 9,651 10,745 25,982 Military ...... 830 828 2,012 TOTAL, .. 20,304 21,441 52,116 Instrument Operations Logged by FAA Towers Air Carrier...... 6,445 6,762 16,288 Air Taxi ...... 4,585 4,572 11,239 General Aviation .. ,,.. , ...... 7,600 8,280 20.391 Military ...... 1,441 1,432 3,423 TOTAL.... 20,071 21,046 51,341 Flight Services Logged by: Flight Service Stations 184 274 826 Automated Flight Service Stations ... ,,,,,,,.,,...... 8,438 12,849 30,856 TOTAL.... 6,622 13,123 31,682

•Preliminary Source: AP0-130 As of: 5/31/01 (202) 267-3350

8 Air Route Traffic Control Center Activity

Aircraft Handled CY Jan-May Jan-May Jan-Dec 99 Center 2001* 2000 2000* Rank 1 Cleveland. OH 1,266 1,296 3.206 2 Atlanta, GA ... 1,242 1,233 2,956 3 New York, NY ...... 1,209 1.195 2,921 4 Chicago, IL...... 1,171 1,183 2,920 5 Washington, DC. 1,170 1,139 2,772 1,073 1,094 2,685 6 Indianapolis, IN ...... ·······-········· 7 Jacksonville, FL..... ·················· 990 1,008 2,295 8 Memphis, TN ...... 910 913 2,232 9 Fort Worth, TX...... 911 922 2,228 10 Kansas City, KS ...... 892 900 2,200 11 Miami, FL ...... 1,005 974 2,193 12 Los Angeles, CA...... 911 908 2,165 13 Minneapolis, MN...... 846 852 2,143 14 Houston, TX ...... 885 880 2,095 15 Albuquerque, NM .. 766 923 2,052 16 Boston, MA...... 766 748 1,906 17 Denver, CO ...... 707 705 1,730 18 Oakland, CA...... 695 693 1,684 19 Salt Lake City, UT...... 630 628 1.545 20 Seattle, WA ...... 576 590 1,451 21 Anchorage, AK. 226 210 567 22 Guam** ...... 53 46 112

*Preliminary ··center Radar Approach Control (CERAP)

Source: AP0-130 As of: 5/31/01 (202) 267-3350

9 50 Busiest FAA Airport Traffic Control Towers

Airport Operations (OOO's) CY Jan-May Jan-May Jan-Dec 2000 Tower and State 2001. 2000 2000 Rank 1 Atlanta International, GA .. 378 384 913 2 Chtcago/O'Hare In !'I., I L. .. 387 370 909 3 Dallas/Ft. Worth lnt'l, TX .. 354 358 866 4 Los Angeles lnt'l, CA ...... 328 317 784 5 Phoenix Sky Harbor lnt'l, AZ..... 269 268 639 6 Detroit Metro Wayne Co., MI...... 228 231 555 7 Denver International, CO... 217 214 529 8 Minneapolis-St. Paullnt'l, MN ...... 212 212 522 9 Las vegastMcCarran lnt'l, NV...... 217 233 521 1o Miami International, FL. 214 223 517 11 Boston/Logan lnt'l. MA ...... 204 201 508 12 Houston/G Bush lntercont'l. TX .... 206 200 491 13 Lambert-St. Louis lnt'l, MO...... 205 201 484 14 Philadelphia lnt'l, PA ...... 198 198 484 15 van Nuys, CA ...... 143 211 483 16 Washington Dulles lnt'l, VA ...... 177 205 480 17 Covingtion/Cincinnati lnt'l, KY .. 156 199 478 18 Charlotte/Douglas lnt'l, NC ...... 198 188 460 19 Newark lnternauonal, NJ ...... 194 188 457 20 Metropolitan Oakland lnt'l...... 165 191 449 21 Pittsburgh International. PA. .. 189 184 448 22 Seattle Tacoma lnt'l, WA...... 173 178 446 23 San Francisco lnt'l, CA...... 168 178 431 24 Denver/Centennial...... 141 170 398 25 La Guardia, NY ...... 170 154 392 •Preliminary ' Missing 2001 data

As of: 5/31/01

10 50 Busiest FAA Airport Traffic Control Towers

Airport Operations (OOO's) CY Jan-May Jan-May Jan-Dec 2000 Tower and State 2001. 2000 2000 Rank 26 Santa Ana/John Wayne, CA.... 160 164 388 27 Memphis International, TN ...... 164 151 386 28 Long BeachiDaughtery, CA ...... 151 164 379 29 Daytona Beach lnt'l, FL ...... 130 166 372 30 Orlando/Sanford. FL ...... 181 156 372 31 Phoenix-DeerValley,AL ...... 142 156 371 32 Salt Lake City lnt'l, UL...... 149 149 367 33 Orlando International, FL. .... 146 156 366 34 Seattle/Boeing Field. WA 128 141 366 35 John F. Kennedy lnt'l. NY. 138 143 359 36 Honolulu International. HI 141 142 345 37 Washington National, DC .. 144 141 343 38 Pontiac'Oakland Co. lnt'l, Ml 131 334 39 Cleveland Hopkins lnt'l, OH ...... 129 138 332 40 Prescott/E. A Love Field, AZ...... 141 151 320 41 Anchorage International, AK ...... 105 111 318 42 Portland International, OR...... 126 130 317 43 Baltimore/Wash. lnt'l, MD ...... 137 123 315 44 Fort Worth Meacham. TX ...... 102 131 301 45 San Jose International, CA .. 118 122 300 46 Chicago Midway, IL...... 117 123 298 47 Raleigh/Durham lnt'l, NC ...... 125 120 296 48 Fort Lauderdale/Hollywood, FL. ... 137 127 292 49 Teterboro, NJ ...... 113 104 283 50 Tampa International, FL ...... 119 121 279

11 50 Busiest Radar Approach Control Facilities

Instrument Ops (OOOs) CY Jan-May Jan-May Jan-Dec 2000 F acilities!State 2001* 2000 2000 Rank 1 Southern Calif. TRACON, CA ...... 969 996 2,451 2 New York TRACON, NY ...... 831 821 2,086 3 Chicago TRACON, IL ...... 570 566 1,399 4 Dallas/Ft Worth, TRACON, TX .... 563 575 1,394 5 Atlanta International, GA' ...... 276 483 1 '147 6 Bay TRACON, CA...... 437 430 1,073 7 Miami International, FL...... 430 436 996 8 Houston TRACON, TX ...... 355 356 856 9 Phoenix TRACON, AZ ...... 325 328 763 10 Washington Dulles lnt'l, VA...... 290 309 746 11 Denver TRACON, CO ...... 293 291 718 12 DetroitTRACON, MI... 293 313 713 13 Minneapolis TRACON, MN ...... 276 283 699 14 Philadelphia International, PA...... 274 278 686 15 Las Vegas TRACON, NV ...... 271 300 678 16 Orlando International, FL...... 278 284 655 17 San Juan CERAP, PR...... 297 271 638 18 Boston TRACON, MA...... 252 247 637 19 Washington National, DC ...... 272 258 630 20 Sl Louis TRACON, MO ...... 264 259 628 21 Daytona Beach lnt'l, FL' ...... 170 279 619 22 Seattle/Tacoma TRACON, WA. .. .. 249 241 613 23 Covington/Cincinnati lnt'l, KY ...... 206 251 610 24 Tampa International, FL...... 263 266 594 25 Charlotte/Douglas lnt'l, NC .. . 251 237 583 • Preliminary 'Missing 2001 data Source: AP0-130 (202) 267-3350

As of: 5131/01

12 50 Busiest Radar Approach Control Facilities

Instrument Ops (OOO's) CY Jan-May Jan-May Jan-Dec 2000 Facilities/State 2001. 2000 2000 Rank 26 Salt Lake City TRACON. UT. .... 236 229 572 27 Pittsburgh International. PA. .. 224 224 551 28 Baltimore-Washington lnt'l, MD .. 225 211 540 29 Honolulu CERAP, HI' ...... 160 212 512 30 Jacksonville In!'!, FL...... 224 209 502 31 Sacramento TRACON. CA ...... 187 174 461 32 San Antonio lnt'l, TX ...... 180 183 440 33 Memphis International. TN ...... 199 189 439 34 Cleveland Hopkins lnt'I,OH ...... 164 173 426 35 Port Columbus lnt'l, OH' ...... 157 156 393 36 Yankee TRACON, CT 148 149 385 37 Palm Beach International, FL...... 195 177 384 38 Corpus Christi,TX 154 159 382 39 Portland TRACON, OR...... 151 152 381 40 Pensacola TRACON. FL...... 169 145 377 41 Dayton International, OH ...... 146 148 376 42 Raleigh-Durham lnt'l, NC ...... 158 151 375 43 Honolulu International, HI...... 148 150 363 44 Austin, TX ...... ························ 138 139 344 45 Anchorage TRACON, AK ...... 120 127 342 46 Milwaukee/Gen Mitchell Inti, WL .. 134 138 336 47 Indianapolis lnt'l, IN' ...... 61 143 333 48 Kansas City International. MO 126 130 330 49 Nashville International. TN ... 103 112 314 50 Providence. Rl.. 128 132 312

13 Automated Flight Service Stations Activity

Flight Services (OOO's) CY Jan-May Jan-May Jan-Dec 2000 AFSS/State 2001' 2000 2000 Rank 1 Miami AIFSS, FL'. 353 489 1,096 2 St. Petersburg, FL' ...... 340 530 1,081 3 Lansing, Ml'...... 219 320 858 4 Fort Worth, TX' ...... 330 354 813 5 Seattle, WA'...... 156 275 741 6 Prescott, A.l.' ...... 249 299 727 7 Bridgeport, CT' ...... 37 253 702 8 Kankakee, IL' ...... 40 259 669 9 Raleigh, NC' ...... 201 264 669 10 Macon, GA' ...... 215 270 655 11 Columbia, MO'...... 117 296 651 12 Princeton, MN' ...... 255 641 13 Leesburg, VA...... 249 251 640 14 Denver, CO' ...... 155 271 640 15 Green Bay, WI' ...... 227 617 16 San Angelo. TX...... 267 271 613 17 Williamsport, PA...... 205 219 587 18 Millville, NJ ...... 196 215 570 19 Anderson, SC'...... 178 252 560 20 Terre Haute, IN' ...... 34 218 559 21 Kenai AIFSS, AK' 96 170 541 22 OaklandAIFSS, CA' ...... 159 221 536 23 Anniston, AL' ...... 168 226 526 24 Conroe, TX...... 219 229 516 25 Altoona, PA...... 163 187 498 26 Me Alester, OK...... 197 206 472 27 Albuquerque, NM ...... 185 194 468 28 Hawthorne, CA'...... 113 188 440 29 Reno, NV...... 98 147 432 30 Cleveland, OH ...... 168 431 *Preliminary 'Missing 2001 data Source: AP0-130 (202) 267-3350 Automated International Flight Service Station--AIFSS

As of: 5/31/01

14 Automated Flight Service Stations Activity

Flight Services (OOO's) CY Jan-May Jan-May Jan-Dec 2000 AFSS/State 2001" 2000 2000 Rank 31 Riverside, CA' ...... 143 195 429 32 Jonesboro, AR...... 162 179 416 33 Wichita, KS' ...... 123 175 416 34 Gainesville, FL' ...... 153 226 399 35 Nashville, TN'...... 112 163 394 36 Dayton, OH ...... 173 153 393 37 St. Louis, MO' ...... ,,.,,, 101 140 392 38 Me Minnville. OR' 84 141 374 39 RanchO Murieta, CA' ...... 123 163 373 40 Burlington, VT' ...... 19 149 370 41 Cedar City, UL ...... 105 148 361 42 De Ridder, LA ...... 144 154 350 43 Fort Dodge, lA' ...... 69 137 346 44 Columbus, NE' ...... 38 145 329 45 San Diego, CA' 55 159 326 46 Bangor, ME' ...... 18 119 323 47 Islip AIFSS, NY ...... 104 118 321 48 Grand Forks, NO ...... 152 133 317 49 Buffalo, NY ...... ,,,,,, ...... 102 111 309 50 Louisville, KY' ...... 90 134 302 51 San Juan AIFSS, PR' ...... 122 146 302 52 Elkins, VW ...... 96 101 267 53 Great Falls, MT' ...... 54 96 245 54 Greenwood, MS'...... 35 115 244 55 Jackson, TN' ...... 71 103 242 56 Huron. SO ...... 95 235 57 Honolulu, HI' ...... 81 92 223 58 Fairbanks, AK'...... 46 74 223 59 Boise, ID' ...... 43 71 194 60 Casper, VVY' ...... 61 64 188 61 Juneau, AK' ...... 24 48 154

15 Airports Number of U.S. Airports (As of December 31) 2000 1999 1998

Total Airports ...... •.•...... ••.•••..•...•. 19.281 19,098 18.770

Public Use Airports ...... 5,317 5,324 5.352 # with Paved Runways ...... 3,953 3,949 3,970 #with Unpaved Runways ... 1,364 1,375 1,382 # with Lighted Runways .. 4,035 4.051 4,005 # with Unlighted Runways ...... 1,282 1,273 1,347 Private Use Airports ...... 13,964 13,774 13,418 # with Paved Runways ...... 4,463 4,384 4.451 # with Unpaved Runways ...... 9,501 9,390 8,967 # with Lighted Runways...... 1.010 918 640 #with Unlighted Runways ...... 12,954 12,856 12,578 Public use airports abandoned ...... 13 17 24 Private use airports abandoned...... 156 109 92 Certificated Airports•...... 651 655 660 Civil ...... ····················· 563 565 566 Military ...... 88 90 94 ' Includes civil and joint-use civil-military airpons, helipor1s. STOLpons, and seaplane bases in the U.S. and its terntories. 2 Prehminary • Cer1ificated airports serve Air Carrier Operations with aircraft seating more than 30 passengers. (FAR Part 139).

Source: AAS-330 As of: 1 2/31/00 (202) 267-8752

16 National Airspace Total System Delays YTO Year Jan Feb Mar Apr May Jun Jut Aug Sep Oct Nov Oec Total 2001 27,194 31,599 29,155 30,260 36,46{) 41,607 197,675

2000 26,015 27,208 32~205 35,332. 36,570 50,114 44,430 47,893 43,357 43,794 34,365 29,006 450,289 1999 24,345 19,851 23,110 34,046 39,533 41,602 45,162 37,189 32,033 28,223 23,330 24,122 374,116 r/ 1998 27,623 24,855 24,159 22,563 29,187 37,093 25,672 30,549 20,194 23,988 20,439 19,912 306,234 r/ 1997 21,588 15,856 15,055 17,453 19,177 25,068 26,193 24,816 19,388 17,812 22,337 20,516 245,259 r/ _. Delays of 15 minutes or longer --.J r/ Revised Source: ATT-220 As of: 6/30/01 1703) 904-4470 Aircraft U.S. Air Carrier Activity

CY CY CY 1999 1998 1997

Total Number of Aircraft' .•••••••...... • 19,145 18,754 17,990 Type of Carrier Domestic, flag, supplemental, scheduled, cargo air carriers, and commercial operators ...... 7.094 6,959 6,661 Commuter Air Carriers and Air Taxis ...... 12.051 11,795 11,309

Total Number of Aircraft' ...... 19,145 18,754 17,990 Type of Aircraft Jet...... 7,270 6.865 6,464 Turboprop ...... 3,740 3,535 3,207 Piston ...... 5,757 6,065 6,167 Rotary Wing ...... 2,378 2,289 2,152 Air Carrier Traffic Statistics' (Millions)* Passenger miles flown ...... 666,169 635,517 605,434 Passenger enplanements ...... 635 613 599 Ton miles ...... 86,800 82,304 81,057 Aircraft miles flown ...... 6,161 5,838 5,679 Passenger load factor' Domestic ...... 68.9% 70.0% 69.1% International...... 74.4% 72.8% 741%

' Source: Vital information System ' Includes domestic and international scheduled service, of Certificated Route Air Carriers only. ' Proportion of aircraft seating capacity that is sold.

As of: 1 2131/99 Source: AFS-40 (202) 267-3433 *BTS (K-25) (202) 366-8513 18 U.S. General Aviation and Air Taxi Activity

(Calendar Years)

Estimated Estimated Active Aircraft Hours (thousands) Flown (Millions) 1999 1998 1999 1998

Total ...... 219.4 204.7 31.8 28.1 By Type Aircraft Piston ...... 171.9 163.0 22.9 20.4 Turboprop ...... 5.7 6.2 1.8 1.8 Jet...... 7.1 6.1 2.7 2.2 Rotary Wing ...... 7.4 74 2.7 2.3 Other ...... 6.8 5.6 0.3 0.3 Experimental...... 20.5 16.5 1.2 1.1 By Type Fiymg Public Use ...... 4.1 4.0 1.1 1.4 Corporate .... 10.8 11 3 3.6 3.2 Business ...... 24.5 32.6 3.6 3.5 Personal...... 147.1 124.3 11.3 9.8 InstructionaL ...... 16.1 11.4 5.9 4.0 Aerial Application ...... 4.6 4.6 1.5 1.3 Aerial Observation ...... 3.2 3.2 1.2 0.8 External Load ...... 0.2 0.3 01 0.2 Other Work Use .... 2.4 11 0.8 0.3 Sight Seeing ...... 0.8 0.7 02 0.2 Air Tours ...... 0.3 0.3 0.1 0.2 Air Taxi...... 4.3 4.9 1.9 2.4 Other ...... NIA 6.0 NIA 0.9 Air Medical ~~rvices .. 0.8 NIA 0.5 NIA

As of: 12/31/99 Source: AP0-11 o (202) 493-4236 19 Aircraft Certification Service

Aircraft Certification Mission and Program Profiles

FY 2000 FY 1999

Type Certificates/Supplemental Type Certificates Issued ...... ,,...... 1,680 1,790

Other Design Approvals Issued...... 5,975 5,960

Production Approvals (Including Amendments) Issued ...... , ...... , ...... 2,770 2,720

Airworthiness Certificates Issued ...... 2,850 2,820

New Airworthiness Directives (AD) Issued ...... , ...... 510 474

New Designees (Representative of the Administrator) Appointed .. 959 1,195

Total Active Designees ...... , .... , ...... ,.. .. 4,384 4,594

As of: 9/30/00 Source: AIR-503 (202) 267-7260

20 )> Active Pilots and Nonpilots .., (As of 31 December) -· 2000 1999 3 Total Women Total Women (1) ::l 625,561 36,757 635,472 I Pilot-Total ...... 35,762 93,064 10,809 97,359 11,191 251,561 14,554 258,749 15,171 Commercial...... 121,858 5,807 124,251 5,720 Airline Transport .. 141,596 4,411 137,642 4,126 Other' ...... 17,502 1,176 17,461 1,165 N Nonpllot-Total'...... 547,453 16,552 549,588 15,380 Mechanic...... 344,434 5,047 340,402 4,722 Repairmen...... 38,208 1,704 35,989 1,582 Ground Instructor ...... 72,326 5,154 10,447 5,016 Engineer...... 65,098 2,075 63,591 1,841 27,387 2,571 25,975 2,389 Flight Instructor...... 60,931 5,193 79,171 5,028

1 Includes helicopter (ontv) & glider (onM. and recrelioual pilot certificates. "Excludn non·pUots 70 yeats old or o\ler in ali certificate types trxcept Hight et1ginetttS. and light navigat01s "ln~udes llight navigators, parat:hute riggers, and dispatchers.

As of 12/31/00 Source: AP0-110 (202)267-3352 Industry Trends Scheduled U.S. Air Carrier Traffic and Financial Trends 1st Half 1st Half FY Numerical Percent FY 2001 2000 Change Change TRAFFIC ASM'S (In millions) Maiers ...... 442,491 433,039 9,452 2.2 Nationals ...... 32.~1ti 2f,IS~I 5,219 1~.~ ReQionals ...... 396 448 (52) (11.6) Totals ...... 475,803 461,184 14,619 3.2 RPM's ( in millions) Maiers ...... 306,547 298,3Bl! 8,159 2./ Nationals ...... 21,654 17,585 4,069 23.1 Reoionals ...... 193 214 (21) (9.8) Totals ...... 328,394 316,187 12,207 3.9 Load Factor (in percent) Maiers ...... 69.3 68.9 0.4 Nationals ...... 65.8 63.5 2.3 Reoionals ...... 48.8 41.8 1.0 Totals...... 69.0 68.6 0.4 FINANCIAL Revenues (in millions) Majors ...... $5/,226 i!i54.317 ili2,909 5.4 Nationals ...... 5,913 5.615 298 5.3 Reoionals ...... 433 356 ll 21.6 Totals ...... $63,572 $60,288 3,284 5.4 Expenses (in millions) Majors ...... $5/,594 $52,360 $5,234 10.0 Nationals ...... 0,676 5,428 44~ 8.3 ReQionals ...... 428 357 /1 19.9 Totals...... $63,898 $58,145 5,753 9.9 Operating Profit/Loss (in millions) Maiers ...... ($368) $1,958 ($2,326) Nationals ...... 3i 187 (150) ReQionals ...... 0 (1) 6 Totals...... j$325) $2,143 ($2,468)

Source: AP0-11 0 As Of: 7/16101 (202) 493-4236 22 U.S. Commercial Space Transportation Financial Trends CY99 CYOO CY01 (Projected) Commercial Launch Revenues (in Millions) $851 $625 $600

Nw

As of: 1/19/01 Source: AST-200 (202) 267-8308 ..

Aviation Forecasts

Actual Forecast FY 2000 FY 2004

FAA FACILITY WORKLOAD 46.0 50.4 Aircraft Handled by FAA ARTCC's (Millions) Air Carrier...... 25.0 28.0 Air Taxi/Commuter...... 8.1 8.7 General Aviation ... .. 8.7 9.5 Military...... 4.2 4.2 Operations Logged by FAA Towers (Millions) Airport...... 68.7 77.5 Instrument ...... 53.0 57.7 Flight Services Logged by Flight Services Stations (Millions) 30.5 30.1 CIVIL AVIATION ACTIVITY Certificated Route Air Carrier Revenue Passenger Enplanements (Millions)" 658.7 754.9 Revenue Passenger Miles (Billions)* ...... 684.0 817.9 Air Carrier Aircraft...... 6.037 7,131 General Aviation Estimated Hours Flown (Millions)**...... 32.1 35.4 Active Aircraft (Thousands)"* ... 2212 230.2 ESTIMATED FUEL CONSUMED BY U.S. DOMESTIC CIVll AVIATION (Millions of Gallons) Jet Fuel Air Carrier.... 20,175 24.092 General Aviation ..... 1,035 1.383 Aviation Gas Air Carrier ...... 20 2.0 General Aviation ...... 347.1 367.0

Active Pilots (Thousands)-...... 648.5 714.6

• qefleds t.1)dat• to tcrecasts published m FAA Aerospace FDfecasis Fiscal Years 2001-2012. -Calendar Year Source: AP0-11 o As of: 3f7/2001 {202) 493-4236

24 Aviation Forecasts

Actual Forecast FY 1999 FY 2003

FAA FACILITY WORKLOAD Aircraft Handled by FAA ARTCC's {Millions) 44.7 49.0 Air Carrier.. , ...... 24.0 26.9 Air Taxi/Commuter ...... 7.7 8.5 General Aviation...... 8.8 9.6 Military ...... 4.1 4.1 Operations Logged by FAA Towers (Millions) Airport ...... 68.2 73.9 Instrument...... 51.8 56.5 Flight Services Logged by Flight Services Stations (Millions) 32.4 32.2 CIVIL AVIATION ACTIVITY Certificated Route Air Carrier Revenue Passenger Enplanements (Millions) .. .. 629.4 713.3 Revenue Passenger Miles (Billons) ...... 642.8 756.8 Air Carrier Aircraft...... 5,668 6,856 General Aviation Estimated Hours Flown (Millions)* 29.8 32.7 Active Aircraft (Thousands)' ...... 206.5 215.1

ESTIMATED FUEL CONSUMED BY U.S. DOMESTIC CIVIL AVIATION (Millions of Gallons) Jet Fuel Air Carrier...... 19,429 22,287 General Aviation 888 1,191 Aviation Gas Air Carrier. 2 General Aviation ...... 313 331

Active Pilots (Thousands)'...... 640.1 702.8

•calendar Year Source: AP0-11 0 As of: 3/2000 (202) 493-4236

25 FEDERAL AVIATION ADMINISTRATION

Administrator AOA Deputy Administrator ADA

I Oflicc of the Office of Oftlce of Oftke of System Assistant Adm. li>r Assistant Adm for Assistant Adm. for Chief Counsel Civil Rights GovL & Industry Safety Policy, Planning, & Human Resource Financial Services Aftairs lnt'l Aviation Management AGC ACR AGI ASY API AHR ABA I I AI'O r- AHA ABU Assistant Adm. for Ottice of Assistant Adm. for Free Flight Phase I - rl Region and Center Public Alli1irs lnlommtion Services - AEE 1- A IlL H AFM Operations AlA I- AHM API' ARC APA AIO AOZ - ~ f- AEU H A l-IP 4 AIS I f- APC AliT '-- ALC

I I I Associate Administrator Associate Administrator Associate Administrator Assodate Administrator Associate Administrator Associate Administrator ti:.r Commercial Space for Airports tor Civil Aviation tor Regulat1on & tor Air Traffic for Research and Transportation Security Certification Services Acq111si11ons AST ARP ACS AVR ATS ARA

Clftice of Ollice of Airport Planning Office of Civil Aviation Oflice of Accident Air Traftic Acquisitions & Programming Security Intelligence Investigation Service ASU APP ACI AAI AAT Office of Air Traffic Ofiice of Civil Aviation Aircrall C.:rtitication Air Trame System Systems Development Security Operations Service Requirements Service AUA Oflkc of Airport Satdy ACO AIR ARS & Standards Otlice of Aviation AAS Onice of Civil Aviation Oftice of Aviation Airway facilities Resear~h AAR Security Policy & Medicine Service Planning AAM AAF Oftice ofConun., ACP Navigation & Surv. S) s Flight Standards Onice of System Capacity AND Service ASC AFS 011icc u f System r- Ollice uf lndcpemlent An;hitccture & lnvstnmt Olfice of Analvsis ASD Rulemaking Operational Test & Evaluation ATQ ARM Otllcc uf Business f- tvtm;agcmcnt ABZ

New En~land All\sl.\111 Cenn.1l E.ISfC\11 I 01Cilll.akes Northwest Soml1cm I Smubw<>t \l ..:stcl\1 P:~.:1li.: ~Ilk.:~~'""'~"'' William J Hughes Regwn II R~gwn II Rcg1on Rcg1on ll Region II Rt:gwn J.leg1un II Rt:glun II :\ei,lll,llllll'JI C..:llkl I l\lounf,un AN~I Tcchnu.:al Center AAL ACE AEA AGL ANE ASO .'.S\1" .~WP A~IC I y ACT The Associate Administrator for Commercial Space Transportation

Since its establishment in 1984, the primary responsibilities of the Associate Administrator for Commercial Space Transportation (AST) have been to regulate the US commercial space transportation industry and license commercial launches to protect public health and safety, safety of property, national security, and foreign policy interests of the US. The Office is also responsible for encouraging, facilitating and promoting commercial launches by the private sector and fOr regulating non-federal or commercial space launch sites. Licenses to conduct commercial launches are granted to commercial launch providers who demonstrate evidence of compliance with all satety regulations and other requirements for conducting commercial space launch activities. Licensees must also have sufficient insurance or financial resources to cover any probable losses fi'om a launch mishap. Licensed commercial launches are currently conducted at federal launch sites including Cape Canaveral Air Station, Florida; Vandenberg Air Force Base, California; Wallops Flight Facility, Wallops Island, Virginia; and White Sands Missile Range, New Mexico. Four non-federal or commercial sites are now licensed and operational to allow licensed commercial launches and other launch operations. They are the California Spaceport, located at Vandenberg Air Force Base; Spaceport Florida Authority, located at Cape Canaveral; the Virginia Space Flight Center, located on Wallops Island, Virginia; and the Kodiak Launch Complex, located on Kodiak Island, Alaska The state of New Mexico has a proposal for the development of the Southwest Regional Spaceport in south central New Mexioc. AST Programs and Initiatives Regulatory and Safety Program • Licensing, Rulemaking, Insurance Determinations/Risk Assessment, Environmental Compliance, Standards, Compliance Monitoring, Enforcement, Safety Research, Reentry Spacecraft and Operations. Other Programs and lnilialives • Launch Technology Development, Customer Service, Industry and Market Analysis, Federal Space Policy Development, International Launch Trade Policy, Community and Educational Outreach Research Areas • Flight Safety, Launch Sites, Payload Safety, Standards, GPS, Environmental Issues. Space Safety including Orbital Debris.

World Wide Web Address: http://AST .faa.gov/

28 U.S. Commercial Space Transportation Activity and AST Licensing FY FY FY 1999 2000 2001 (Proj.) C1cense1l t::ommerc1al Caunclies TOTAL 16 12 16 Number of Orbital Launches 18 12 15 Number of Sub-Orbital Launches 0 0 Bv Launch Vehicle Tvoe ue11a t-amuy (t:10e1ng ~.-ompany) 2 3 P.uas ram11y (LOCKneea IVIal'!lnJ 5 4 3 t-egasus turonal ::.c1ences ~.,;orp.J 2 2 2 P.mena '1&<:: (L.OCKneea Martin) 3 0 1 1aurus tvrol!al ::.c1ences Larp.) 0 Lemt (1'.1:! ruznnoye. uKraine) 3 3 vtner 0 3 By Payload Type ut:u · ~.-ommumcatlans ::>atellltes 8 8 9 L.t:u· Lommuntcauons ::.atenl!es 5 2 0 ::.c1entmc ::.atellltes 3 1 1 Remote Sensino Satellites 3 0 3 Microoravitv or Sub-orb~al Pavloads 0 0 Mass Simulator I Testina 2 By Launch Site (Federal) ~.,;ape Lanaveral P.lr ::>tatiOn, rL 13 6 6 vanoenoerg P.t-1:!, IJf\ 4 3 vvauops r 11gm rac111ty, vp, 0 0 vvmte ::.anos MISSile Kange, NM 0 0 0 l'.waJalem MISSile Kange 0 1 By Launcn Site (Non-Federal) ~.-aurorma ;:,paceporc 0 0 0 ;:,pacepon r1onoa P.umonty 0 0 0 v1rg1ma ::.pace t-ngm~.-emer 0 0 0 t-acmc vcean t-laterorm 1 3 3 I'.OOiaK Launcn ~.-omp1ex, "'"' 0 0 1 mternar1ona1 ::>l!e 0 0 2 Number of Licenses New 3 6 8 Kenewal 4 1 4 Amendments 18 5 3 1 GE.O; Ge:osynd1ronous Earth orbd:-approx. 22,300 miles ab011e the equator. :t LEO: Low Earth Orbit~ from t00-1000 nautical miles.

As of: 1119/01 Source: AST-200 29 (202) 267-8308 United States Commercial Space Launch Schedule, CY 2001

Payload (Country)/ launch Company/ launch Date/ Description Vehicle launch Site XM-1 (lnl'l) Sea launch February 28, 2001 Comm. Satellite Zenit-3SL PacifJC Ocean Platform lOS (US) InterOrbital Systems March 2001 Scientific Payloac Tachyon Pacific Ocean Platform XM-1 (lnternatlonaQ Sea launch April2001 Comm. Satellite Zenit-3SL Pacific Ocean Platform Olbview 4 (US} Orbital Sciences Corp. May 30,2001 Remcte Sensig Taurus Vandenberg AFB, Satellite CA Galaxy 11/C (US} Sea launch May 2001 Comm. Satellite Zenit 3SL Pacific Ocean Platform D/RECTV-5 (US} Lockheed Martin May 2001 Comm. Satellite Atlas liAS Cape Canaveral, FL Olbview 3 (US) Orbital Sciences Corp. June 2001 Remcle Sensing Pegasus XL Vandenberg AFB, Sateilite CA HyShot (lnt'l) Astrotech Space June 2001 TechnoioQv TestinQ Terrier-Orion Woomera, Australia HyShot (lnt'l} Astrotecll Space June 2001 Technology Testing Terrier -Orion Woomera, Australia Demonslnltion The Boeing Company November 2001 Satellite (US) Delta4 Cape Canaveral, FL

Earthwatch (US) Lockheed Martin November 2001 Remote Sensing Athena 2 Kodiak Launch Satellite Complex, AK ORBCOMM-5 (US) Orbital Sciences Corp. December 2001 LEO Comm Salellite Pegasus Kwajalein Missle Range

As of 1/19/01 Source: AST-200 (202) 267-8308 30 U.S. DEPARTMENT OF TRANSPORTATION Ftderll Aviation Administration FAA REGIONAL BOUNDARIES tnctudlnl Loutlon• of R1glon•t H.. dqu1rttr1 1nd Center•

DC

• • Region11 Office Mike Monroney • Aeronlullcal Center

0 Federal Aviation Administration 1 Includes Puerto Rico. '\. \ Technical Center the Republic of Panama -· ~ andthe Virgin Islands \...J - Regionll Boundary 2 Includes Wake. Samoa. <:r National HUdquartlt'S and Guam. FAA Resources FAA Employment (Permanent Employees)1 FY01 FYOO June Line of Business Air Traffic Services (ATSk ...... "... 3o,42o 3t>,4oO Regulation and Certification (AVR)...... 5,864 5,796 Civil Aviation Security (ACS)...... 1,153 1,122 Airports (ARP)...... 446 4o9 Research and Acquisitions (ARA)..... 1,898 1,887 Comm. Space Transportation (AST).. . 25 26 Staff Offices...... 3,652 3,683 Total...... 48,463 48,424 Reg•oniCenter/Headquarters (mciuded m above total) Aeronautical Center...... 1.566 1,587 Alaskan...... 1 ,356 1,373 Central...... "...... 2,511 2,477 Eastern...... 5,326 5,308 Great Lakes...... 6,515 6,525 New England...... 1,923 1,914 Northwest Mountain...... 4,175 4,168 Southern...... 7,718 7,686 Southwest...... 5,340 5,339 Western-Pacific...... 5,562 5,562 Washington Headquarters (only)'...... 3,672 3,702 Washington Headquarters Field'...... 1,825 1,817 Technical Center...... 972 965

'Full time permanent and part time permanent employees only. 'Washington Headquarters employees physically located in FOB-10A and surrounding areas (i.e. Portals, Market Square, etc.). ' Washington Headquarters employees physically located in the Field (i.e. Technical Center, Aeronautical Center, etc.) Source: APF -1 00 As of: 6/30/01 (202) 267 ·9946

31 FAA Percent Minority & Female Employment1 %Minority %Female Lines of Business/Region/Center/Headquarters FY 00 FY 01 Jun FY 00 FY 01 Jun Air Traffic Se111ices (ATS) ...... 16.4 16.4 16.7 18.9 Regulation and Certification (AVR) ...... 17.4 17.5 28.7 28.7 Civil Aviation Security (ACS) ...... 27.9 26.1 41.9 42.2 Airports (ARP) ...... 24.7 25.3 38.1 38.5 Research and Acquisitions (ARA) ...... 27.4 27 2 37.8 37 8 Commercial Space Transportation (ASn...... 32.0 34.6 20.0 32.1 Staff Offices ...... 31.9 31.8 53.4 53.5 Total...... 18.5 18.5 24.0 24.1 Aeronautical Center ...... 23.8 23.7 42.3 42.5 Alaskan ...... 14.0 14.3 25.6 25.8 VJ 1\.) Central...... 13.8 13.6 24.8 24.7 Eastern ...... 15.0 15.0 19.0 19.0 Great Lakes ...... 10.7 10.7 20.3 20.3 New Enoland ...... 7.6 7.8 21.3 21.3 Northwest Mountain ...... 11.8 11.8 22.2 22 5 Southern ...... 19.9 19.9 19.9 20 0 Southwest ...... 20.2 20.3 20.5 20 4 Western-Pacific ...... 28.4 28.2 20.7 20.6 Washinoton Headquarters ronlvl' ...... 33.1 33.3 46.3 46.3 Washinoton Headouarters Field' ...... 15.7 15.6 30.2 29.7 Technical Center...... 20.7 20.7 31.8 31 a 'Full-lime permanent, andparHime permanent employees only (FTE 1111 & 1132) a Wi.lGhlngton Headquar1er6 employeoell physically located in FOB-1GA and surrounding areas (i e. Portala. Matket Square. etc) ~ Wa$~11\gton Hf;'ladqu;;trlels employee& physically located m lhe Freid (i e. Technical Center. Aeronautical Center. etc).

As of: 6/30/01 Source: APF-100 12021267-9946 Major Work Force Employment

Employment'

FY01 % Actual FY99 FYOO June Change Change Air 1ramc Controller Work Force 17,469 17,423 17,504 0.5% 81 ATCS' (bargaining unit employees) 14,902 14,904 14,973 0.5% 69 T raffle Management Coordinators2 600 622 787 26.5% 165 Operations Supervisors:I 1,967 1,897 1,744 -8.1% -153 Flight Service Stations 3,017 2.976 2,919 -1.9% -57 Field Maintenance (21 0-211 only) 8,070 7,830 7,862 -3.0% 32

Security Work Force 1,136 1,136 1,117 0.0% -19 Airports Work Force 480 440 444 -8.3% 4 Research & Acquisition Work Force' 1,991 1,945 1,952 -2.3% 7 Aircraft Certification 9BO 992 990 1.2% -2 Flight Standards Work Force 4,206 4,192 -3.5% -14

1 Full time pefl'Mnent appointments (operations directl 1 1ncluded in Air Traffic Controller Work Force Total. • Includes direct operations, F&E. and R,E&D. Note: Traffic Management Supervisors (fMS) are no longer included in ControllerWolic. Force.

Source: APF-1 00 As of: 6130101 (202) 267-9946 33 Labor Relations BARGAINING LABOR EMPlOYEES UNITS AGREEMENTS REPRESENTED Unions ....•.•...... •.••...•...... •.••.....•..••••••• 47 17 38,886 AFGE. 11 5 1,400 AFSCME (HQ) ... 5 0 1,900 LIUNA ...... 1 1 150 NAATS .... . 1 1 2,400 NAGE .. . 3 1 400 NATCA 3 1 16,300 NATCA 5 1 1.400 NATCA 7 0 1,511 NFFE .... 2 2 1.600 NUDAL 1 0 25 w PAACE .... 3 2 400 J:,. PASS (AFIAEA) ... 1 1 7,500 PASS (AVN) ... 1 1 250 PASS (AFS) .. . 2 1 3,500 PASS (AIR) ... . 1 0 150 AFGE --American Fe

FAA Finances lin Millions of Dollars\ FY 2000 FY 2001 FY 2002 Actual Est. Est Budget Authority Grants-In-Aid (Oblioation Limitation) 1,896 3,193 3,300 Research. Enaineerino. & Development... .. 156 187 188 Facilities and Eauioment...... 2,034 11 2,651 2,914 Ooerations...... 5,958 21 6,516 6,886 Total ...... 10,044 12,547 13,288 Obhgabons lncurred--Operaflons Appropriation by Budget Activity Air Traffic Services ...... 4,670 5,185 5,447 Reaulation and Certification ...... 645 706 745 Civil Aviation Securitv ...... 136 139 150 Research and Acquisitions 174 190 197 Commercial Soace Transportation ...... 6 12 15 Reaions/Center Ooerations .. 85 99 91 Human Resources ...... 66 55 75 Financial Services ...... 40 48 51 Staff Offices ...... 76 105 116 Total...... 5,898 6,539 6,887 Airport Grant Obligations (NET) Primarv Airoorts & Carao ...... 612 1,162 1,151 States!Territoriesllnsular/Aiaska Suoo ...... 353 649 668 Carrvover Entitlements ...... 136 133 133 Discretionary Fund ...... 750 1,196 1,274 Total ...... 1,851 3,140 3,226 Total FAA Outlays...... 9,561 11,021 10,558 Trust Fund Receipts from Excise Taxes Passenaer Ticket Tax ...... 5.103 5,273 5,603 Passenaer Fliaht Seamen! Tax ...... 1,655 1,830 2,057 Wavbill Tax...... 500 640 683 Fuel Tax ...... 887 1.000 1.044 International Deoarture/Arrival Tax ...... 1,349 1,412 1,528 Rural Airoorts Tax ...... 86 91 97 Frequent Fiver Tax ...... 159 168 172 Interest on Investment...... 805 871 996 Offsettino Collections ...... 144 96 96 Total ...... 10,688 11,381 12,276 Numbers may not add due to rounding. Source: ABU-1 00 1/ Reflects $30 million resCission. (202) 267-9070 21 Includes $15 rntlllon supplemental and rescrssron ot $10 8 million in unobliga1ed Y2t< balance.

35 FAA NAS Operational Facilities and FAA Aircraft (As of December 31)

2000 1999 1998 NAS Operational Facilities' ...... 40,921 40,360 38,209 Communications ...... 14.103 13,901 13.437 Automation .... 3.889 3,802 3,157 Environment...... 6,620 6,391 5,872 Navigation ...... 11,211 11,265 11,164 Surveillance...... 1,794 1,764 1,660 Weather ...... 3,304 3,237 2,919 Air Traffic Control Facilities' Air Route Traffic Control Center...... 21 21 21 Airport Traffic Control Tower...... 496 492 467 Flight Service Stations ...... 75 77 76 Automated Flight Service Stations 61 61 61 FAA Aircraft• ...... 50 49 48

1 E.xcJudes non~rei.leral facilities and foreign facilltles.

, fncJuded in NAS operational facilities.

Source: AOP-200 (202) 267-5928 ASW-280* As of: 12/31/00 (405) 954-6231

36 FAA Officials Washington Headquarters Routing Symbol Officials AOA ...... Administrator Jane F. Garvey, 267-3111 Thomas Zoeller, Chief of Staff, 267-3111 ADA ...... Deputy Administrator MonteR. Belger (Actg.), 267 ·8111 Shirley S. Miller (Actg.), Executive Assistant, 267-8111 AOZ" ...... Free Flight Phase 1 Director, Robert S. Voss, 22o-3300 AIO ...... Assistant Administrator for Information Services Daniel J. Mehan, CIO, 493-4570 Deputy, Arthur Pyster, 493-4570 AIS Office of Information Systems Director, Tom O'Keefe (Aclg.), 267-7104 ASY ...... Assistant Administrator for System Safety Christopher A. Hart, 267-3611 Deputy, Daniel C. Hedges, 267-3611 AGC* ...... Chief Counsel David G. Leitch, 267-3222 Deputy, James Whitlow, 267-3773 ACR ...... Assistant Administrator for Civil Rights Fanny Rivera, 267 ·3254 Deputy, Barbara A Edwards, 267-3264 AGI ...... Asst. Administrator for Government & Industry Affairs Quentin Burgess (Actg.), 267-3277 Deputy, Vacant, 267-8211 APA' ...... Assistant Administrator for Public Affairs Scott M. Brenner, 267-3883 Deputy, Laura Brown, 267-3883 API' ...... Asst. Administrator for Policy, Planning, and Inti. Aviat. Louise E. Maiilett (Actg.), 267 ·3033 Deputy, Richard Rodine (Actg. ), 267-3927 APO Office of AVIation Policy and Plans Director, John M. Rodgers, 267-3274 AEE Office of Environment and Energy Director, Carl Burleson, 267-3576 AlA Office of International Aviation Diredor, Eugene Ross Hamory, 267-8112 ARC ...... Assistant Administrator for Region/Center Operations Ruth Leverenz, 817-222-50011 202-267-7369 • Updated this issue Source: APF-1 00 As of: 7/02/01 37 (202) 267-9946 FAA Officials Washington Headquarters--(Cont)

Routing Symbol Officials

ABA • ...... Assistant Administrator for Financial Services Christoph P. Sertram, CFO, :Z67 -9105 ueputy. John t- Henmgan, ~tit-l!Y:<~ AI:JU umce or t:Juaget Ulfector, J. l:lnan H11ey, 'l~I-IJUlU AI-M umce ot 1-rnanc1al Management urrector, tJatncl< J. He1<1entnat (Actg.), 'lb'f·f11 'l AI"!- umce ot r.:ost and tJertormance Management Utrector, i"enny Mefforrt (Actg.), :l.6f-f14U AHR ...... Assistant Administrator for Human Resource Management Glenda Tate, Z67-3456 Deputy, Mary Ellen Dix, 267-3850 AHI-' umce ot tJersonnet Utrector, Hoger M 1::ctwaras, :Lfi r ..;;l:ioo AHL umce ot Lal)or & l::mployee Helal10ns Utrector, MelVIn Hams, :Ltil·:iYIY AHU U1t1ce ot Urganrzatron, Learn1ng & Ueve/Optment Utrector, I"aut Longanl)ach, 26 f·YU41 AHM r.:enter tor Management Development U1rector, wooo1e wooowart:t, YU4-44fi- f1 :!6 AHA umce ot tne Accountability l:loarr:t Ulfector. t:Jaroara J. /:im1tn, 'L61-IJU1b AST ...... Assoc. Adm. for Commercial Space Transportation Patricia Grace Smith, 267-7793 Deputy, Joseph A. Hawkins, 267-7848 ARP ...... Associate Administrator tor Airports WOOdie Woodward (Aclg.J, :Z67-9471 ueputy, 1-'aul L. valls, 1-~\!ti\1 A{;/ U/tice Of r.:1V11 Avratlon Secunty Intelligence U1rector, tJatncl< 1. McUonnett, l6f-9Ufb Ar.:U umce ot r.:1v11 Avrat1on /:iecurrty uperat10ns U1rector, Lee Longmire, './tif-~b:Jf Ar.;tJ umce ot r.:1vlt Av1a0on /:iecurrty 1-'0/ICY ana i"tanmng Utrector, Jan I:Jrecht-r.:tark,

38 FAA Officials Washington Headquarters··(Cont.) Routing Symbol Officials

AVR .. "*'**••••m••········ Associate Administrator for Regulation & Certification Thomas e. McSweeny, 267·3131 lJepuly, Peggy u1111gan, :.ib/·/ClU4 AAI Office of Accident Investigation Director, Steven ll Wallace, 267-9612 AIR Aircraft Certiffcation Se!Vice U1rector, John J. HICkey, 'Lot·li'.!3b AAM Uftfce Of AVIation MediCine U1rector, Jon L. Joraon, MU, 2of·:Jb:Jb Al-l:i" 1-hght ::>tanoaras ::>efV!ce Ulfectof, NIChOlas A. ::>aOShnl, '.!!if·li:.!:Jf AI"(M umce ot l"(ufemakmg U1recror, Anthonyl-.1-azlo, '.!!if-iib'tt

A TS ····•n~••n••~ ...... Associate Atlmrnistrator for Atr Tranrc .Services :>Ieven J. Brown (Actg.), 267-7111 lJeputy, Peter H. (.;Malian, '.!61-;n;;:; AA I Alf I raltJc ::>ervrce UJrector, 131!1 ti. PeacocK, :.!Ot-3ooo AA/- Auway 1-aCJ/1/Jes ::>erv1ce u~rector, Alan MOOre. 261·11 1/i 1 umce or l:iystem ~,.;apac1ty anct l"(equuements UJrector, Paula H. LeWis, 'L!it-t:JIO AI(J lnctepenctent Uperat1ona1 1est aoo t::vawat1on UJrector, A. Manm Phi//Jps, 'ltit-3341 Air 1rattrc :::;ystem Heqwrements l:ierv1ce UJrector, James H. washmgton, :Jiii>-fbOU All3" 1ermmal Busmess SeMce U1rector, William voss (Actg.), '.!04-:Jouu AI"(/ l"(unway l:iatety U/fector, William ::>. UaVIS, '.1.6 f ·ii 131 ARA ...... Associate AdrTllnistrator tor Research and Acquisitions Steven Zaidman, 267-7222 ueputy, uenn1s ueuaetano, urve111ance l:iys. UJrector, l..:arl Mcl,;u/lough, 'Lot-:Jbbb A::JU umce or l:iystem Architecture anct Investment Ana1ys1s UJrector, Jotm A. l:icarama. :Jb~·b'L:Jii AI3L Uttrce or 1:1uSJness Management Lllrector, Laura/me f.iregory, 21if·:Jo11:J

Duty Officer (2021267-3333 39 FAA Officials Major Field Organizations

Routing Symbol Officials

AAL ••••.•..•••••••••••••..• Alaskan Region, Regional Administrator Patrick N. Poe, 907-271-5645 222 West 7th Avenue, Box 14 Anchorage, Alaska 99513-7587 Duty Officer. 907-271-5936 ACE ...... Central Region, Regional Administrator John E. Turner, 816-329-3050 901 Locust Kansas City, Missouri 64106 Duty Officer, 816-329-3000 ACT ...... William J. Hughes Technical Center, Director Anne Harlan, Ph.D., 609-485-6641 Atlantic City tntemational Airport New Jersey 08405 Duty Officer, 609-485-6482 AEA ...... Eastern Region, Regional Administrator Arlene B. Feldman, 718-553-3000 1 Aviation Plaza 159-30 Rockaway Blvd. Jamaica, New York 11434-4809 Duty Officer, 718-553-3100 AGL ...... Great Lakes Region, Regional Administrator Cecelia Hunziker, 847-294-7294 2300 East Devon Avenue Des Plaines, Illinois 60018 Duty Officer, 847-294-8400

AMC ...... Mike Monroney Aeronautical Center, Director Lindy Ritz, 405-954-4521 6500 South MacArthur Oklahoma City, Oklahoma 73125 Duty Officer. 405-954-3583

40 FAA Officials Major Field Organizations--(Cont.)

Routing Symbol Officials

ANE ...... New England Region, Regional Administrator Robert S. Bartanowicz, 781-238-7020 12 New England Executive Park Burlington. Massachusetts 01803 Duly Officer, 781-238-7001 ANM ...... Northwest Mountain Region, Regional Administrator Lanry Andriesen, 425-227·2001 1601 Lind Avenue. S.W. Renlon, Washinglon 98055-4056 Duty Officer, 425-227-2000 ASO ...... Southern Region, Regional Administrator Carolyn Blum, 404-305-5000 1701 Columbia Avenue College Park, Georgia 30337 Duty Officer, 404·305-5180 ASW ...... Southwest Region, Regional Administrator Ruth Leverenz, 817-222-5001 2601 Meacham Blvd Ft Worth, Texas 76137-4298 Duty Officer, 817-222-5006

AWP ...... Western-Pacific Region, Regional Administrator William C. Withycombe, 310·725-3550 15000 Avialion Boulevard Hawlhorne, California 90261 Duty Officer, 310-725-3300

41 FAA Officials International Area Offices

Routing Symbol Officials

AEU ...... Europe, Africa, & Middle East Area Office, Director Paul Feldman {Actg.l, 011.32.2.508.2700 American Embassy, Brussels PSC 82 Box 002 APO AE 09724-1011

ALC ...... Latin America & Caribbean Area Office, Director Joaquin Archilla, 305-716-3300 8600 NW 36th Street Miami. FL 33166

APC ...... Asia-Pacific Area Office, Director David L Knudson {Actg.l, 011.65.543.1466 American Embassy 27 Napier Road Singapore 256508

42 FAA STRATEGIC PLAN

SAFETY

GOAL: By 2007, reduce U.S. aviation fatal accident rates by 80% from 1996 levels.

Outcome Measures: Fatal Aircraft Accident Rate: By 2007, reduce the U.S. aviation fatal accident rate per aircraft departure, as measured by a three-year moving average, by 80 percent from the three-year average of 1994-96. Overall Aircraft Accident Rate: Reduce the rate per aircraft departure. Fatalities and Losses by Type of Accident: Reduce the number and type of fatalities and losses from accidents that occur for each major type of accident. Occupant Risk: Reduce the risk of mortality to a passenger or flight crew member on a typical Hight.

Strategic Focus Areas: Regulatory Reform: Implement a regulatory process that is timely, responsive, and consistently applied. Safety information Sharing and Analysis: Develop partnerships with the aviation community to share data and information supporting safe, secure aviation. Surveillancellnspectian: Develop new approaches to working with others on inspection and surveillance and targeting FAA resources where they will do the most good.

Accident Prevention: Based on detailed root cause analysis. prevent accidents before they happen through appropriate, targeted, systematic interventions in the aviation system.

As of 3/31/99 Source: AP0-120 (202) 267-3220 43 Security

GOAL: Prevent security incidents in the aviation system.

Outcome Measures: Explosive Device and Weapons Detection: Increase ability to detect improvised explosive devices (through use of simulants) and weapons with no significant increase in operational impact - in checked and carry-on baggage and on the person.

Compliance with Security Requirements: Increase as measured by compliance audits.

Risk and Vulnerability at Airports and Airway Facilities: Reduce as measured by risk assessments.

Strategic Focus Alllas: New Security Baseline: Continue to improve the baseline security system for civil aviation.

Performance and Procedures: Maximize the performance capability of people working in security for air carriers and airport operators and at FAA facilities.

Information Security Architecture: Develop a systematic information security architecture that describes the future NAS information security system FAA will build toward.

44 SYSTEM EFFICIENCY

GOAL: Provide an aerospace transportation system that meets the needs of users and is efficient in the application of FAA and aerospace resources.

Outcome Measures: System Flexibility: Reduce total number of published ATC preferential routes by 7%.

User Access: Reduce the average call waiting times for Automated Flight Service Stations (AFSS) by 20%.

System Delays: Reduce the rates of volume and equipment related delays by 20%.

Strategic Focus Areas: NAS Modernization: Using the NAS Architecture as the guideline, continually refine and update the NAS to achieve efficient aerospace systems and operations.

Free Flight: Within safety consideration, work toward giving aircraft the opportunity to fly in the way that gives them the most benefit as they define it.

Systems Integration: Integ rate airport and commercial space requirements into NAS planning and architecture.

As of 3/31/99 Source: AP0-120 (202) 267-3220 45 •

ENABLING GOALS: People: The Foundation of Accomplishment Provide a model work environment supporting the productive, diverse, and highly skilled workforce needed to carry out the FAA mission into the twenty-first century. To accomplish this, FAA will focus on: Intellectual Capital Managing the Diverse Work Force Quality of Work Life

Reform: The Framework for Accomplishment Fundamentally change the way the FAA operates by implementing personnel and acquisition raform and pursuing financial reform. FAA will focus on: Acquisition Reform Personnel Reform Financial Reform The Environment: Our Responsibility Address what may rapresent the single greatest challenge to the continued growth and prosperity of civil aerospace as we enter the twenty first century, focusing on: Understanding Aerospace Environmental impacts Reducing Aerospace Environmental Impacts of FAA Activities Quantify and Mitigate Environmental Impacts of FAA Activities

Global Leadership: Commitment to Worldwide Improvements Improve safety, security and system effiCiency globally through: International Safety Oversight Global Safety Action Plan Global CNS!A TM Development and Implementation /ntemational Regulatory Harmonization

46 2001 January February 1 2 3 4 5 6 1 2 3 7 8 9 10 11 12 13 4 5 6 7 8 9 10 14 15 16 17 18 19 20 11 12 13 14 15 16 17 21 22 23 24 25 26 27 18 19 20 21 22 23 24 28 29 30 31 25 26 27 28 March April 1 2 3 1 2 3 4 5 6 7 4 5 6 7 8 9 10 8 9 10 11 12 13 14 11 12 13 14 15 16 17 15 16 17 18 19 20 21 18 19 20 21 22 23 24 22 23 24 25 26 27 28 25 26 27 28 29 30 31 29 30 May June 1 2 3 4 5 1 2 6 7 8 9 10 11 12 3 4 5 6 7 8 9 13 14 15 16 17 18 19 10 11 12 13 14 15 16 20 21 22 23 24 25 26 17 18 19 20 21 22 23 27 ::llS 29 30 31 24 25 26 27 28 29 30 July August 1 2 3 4 5 6 7 1 2 3 4 8 9 10 11 12 13 14 5 6 7 8 9 10 11 15 16 17 18 19 20 21 12 13 14 15 16 17 18 22 23 24 25 26 27 28 19 20 21 22 23 24 25 29 30 31 26 27 28 29 30 31 September October 1 1 2 3 4 5 6 2 :J 4 5 6 7 8 7 lS 9 10 11 12 13 9 10 11 12 13 14 15 14 15 16 17 18 19 20 16 17 18 19 20 21 22 21 22 23 24 25 26 27 23 24 25 26 27 28 29 28 29 30 31 30 November December 1 2 3 1 4 5 6 7 8 9 10 2 3 4 5 6 7 8 11 12 1::S 14 15 16 17 9 10 11 12 13 14 15 18 19 20 21 ::l::l 23 24 16 17 18 19 20 21 22 25 26 27 28 29 30 23 24 25 26 27 28 29 30 31 Legal holidays and federal holidays observed are in BOLDFACE, !' ... W, AIS Document Retrieval Page 1 or L

[Code of Federal Regulations] [Title 14, Volume 2] [Revised as of January 1, 2001] From the U.S. Government Printing Office via GPO Access [CITE: 14CFR91.215f

214-215]

TITLE 14--AERONAUTICS AND SPACE

CHAPTER I--FEDERAL AVIATION ADMINISTRATION, DEPARTMENT OF TRANSPORTATION (Continued)

PART 91--GENERAL OPERATING AND FLIGHT RULES--Table of Contents

Subpart C--Equipment, Instrument, and Certificate Requirements

Sec. 91.215 ATC transponder and altitude reporting equipment and use.

(a} All airspace: U.S.-registered civil aircraft. For operations not conducted under part 121, 127 or 135 of this chapter, ATC transponder equipment installed must meet the performance and environmental requirements of any class of TSO-C74b (Mode A) or any class of TSO-C74c (Mode A with altitude reporting capability) as appropriate, or the appropriate class of TSO-Cll2 (Mode S). (b) All airspace. Unless otherwise authorized or directed by ATC, no person may operate an aircraft in the airspace described in paragraphs (b) (1) through (b) (5) of this section, unless that aircraft is equipped with an operable coded radar beacon transponder having either Mode 3/A 4096 code capability, replying to Mode 3/A interrogations with the code specified by ATC, or a Mode S capability, replying to Mode 3/A interrogations with the code specified by ATC and intermode and Mode S interrogations in accordance with the applicable provisions specified in TSO C-112, and that aircraft is equipped with automatic pressure altitude reporting equipment having a Mode C ity that automatically replies to Mode C interrogations by transmitting pressure altitude information in 100-foot increments. This requirement applies-- (!) All aircraft. In Class A, Class B, and Class C airspace areas; (2) All aircraft. In all airspace within 30 nautical miles of an airport listed in appendix D, section 1 of this part from the surface upward to 10,000 feet MSL; (3) Notwithstanding paragraph (b) (2) of this section, any aircraft which was not originally certificated with an engine-driven electrical system or which has not subsequently been certified with such a system installed, balloon or glider may conduct operations in the airspace within 30 nautical miles of an airport listed in appendix D, section 1 of this part provided such operations are conducted-- (i) Outside any Class A, Class B, or Class C airspace area; and (ii) Below the altitude of the ceiling of a Class 8 or Class C airspace area designated for an or 10,000 feet MSL, whichever is lower; and (4) All aircraft in all airspace above the ceiling and within the lateral boundaries of a Class 8 or Class C airspace area designated for an airport upward to 10,000 feet MSL; and (5) All aircraft except any aircraft which was not originally certificated with an engine-driven electrical system or which has not subsequently been certified with such a system installed, balloon, or glider---- {i) In all airspace of the 48 contiguous states and the District of Columbia at and above 10,000 feet MSL, excluding the airspace at and http://frwebgate.access.gpo.gov/cgi-bin/get-cfr.cgi 9/7/2004 W• AIS Document Retrieval Page 2 ot2 below 2,500 feet above the surface; and (ii) In the from the surface to 10,000 feet MSL within a 10-nautical-mile radius of any airport listed in D, section 2 of this the airspace below 1,200 feet outside

[ [ 215]] of the lateral boundaries of the surface area of the airspace designated

operation. While in the as specified in paragraph (b) of this section or in all controlled airspace, each person operating an aircraft equipped with an ATC transponder maintained in accordance with Sec. 91.413 of this part shall operate the transponder, including Mode C equipment if i and shall reply on the ate code or as assigned by ATC. (d) ATC authorized deviations. Requests for ATC authorized deviations must be made to the ATC facility jurisdiction over the concerned within the time ods fied as follows: (1) For operation of an aircraft with an operating transponder but without ope automatic pressure altitude reporting equipment having a Mode C the request may be made at any time. (2) For of an aircraft with transponder to the airport of ultimate destination, any intermediate stops, or to to a place where suitable can be made or both, the request may be made at any time. (3) For operation of an aircraft that is not equipped with a transponder, the request must be made at least one hour before the proposed ion.

(Approved the Office of Management and under control number 2120 0005)

[Doc. No. 18334, 54 FR 34304, Aug. 18, 1989, as amended by Arndt. 91-221, 56 FR 469, Jan. 4, 1991; Arndt. 91-227, 56 FR 65660, Dec. 17, 1991; Arndt. 91-227, 7 FR 328, Jan. 3, 1992; Arndt. 91-229, 57 FR 34618, Aug. 5, 1992]

http://frwebgate .access. gpo .govI cgi -bin/ get-cfr .cgi 917/2004 f F I r -

'o835E: Air Traffic Operations J\1anager Terry Biggio of Boston ARTCC advised ROC Ops Officer Barry O'Connor: -=:r~~ :k AALll, B767, BOS-LAX at 0813E and 50 seconds ;~5.; . .h of Cambridge VOR, vicinity of Albany, VOR cr.~fre.J- iJJ~ _£.-~2 Flight Level 290 At£· R~ Frequency 126.82 Pilot keyed mike while threat was being made in the cockpit. Crew subsequently turned transponder off. Aircraft turned southbound. '.L ~a-:z,r. ( -S'~- .... r nn ~.ft. ~ .. i, -to \'- '-1 v .../ )(.,! "'--"-:.. .. \ ."' ..... ~ ·~ /o/ ' 'J M/. ~ .._....r" ·o836E: Regional Management Team (including Military Representative Commander Rick Perez USN) was notified of alleged hijacking during morning staff meeting.

-0836E: Ops Officer Barry O'Connor notified FAA HQ ADA-30 (McKie). 0836E: Washington Tactical conference bridge was established by ADA-30 and transferred ANE ROC into the conference. · '0836E: Civil Aviation Security Intelligence (ACI) (Smith) was added to the conference by ADA-30. The fo.llowing people were added to the above conference bridge by Barry O'Connor: 0836E: Tom Benson ANE-505 notified and added to conference. 0838E: Boston Civil Aviation Security Field Office (CASFO) :tv1gr (Turano) notified and added · '.,.e conference. <'JYof: ANE-700 Acting Mgr (Batts) notified and added to the conference. 0842: ANE-500 Acting Mgr (Garrambone) came to the Ops Center and was added to the conference. Note: other participants added but not listed.

0845: CNN reporting aircraft crashed into World Trade Center

Subsequent news reports of another aircraft hitting World Trade Center and other activity in Washington and Pennsylvania. Ops Officer monitored conferences bridge/CNN and made notes of additional events: Possibly: United 175 -hijacked in Eastern Region airspace.~ Snft1-c-~@ q_.o <,) Delta 1989 on ground Cleveland with flaps down. American 77- missing :J ~ Lf ~ Rr..x:.. 0905: Washington Primary conference bridge was established witfi ANE-700 division~ 0908E: Four tertiary (internal) conference bridges were set up for (2) ANE-500 and (2) ANE- 700, and several others. , '0.850 o.r-~~v Cr.-D

0'&54 A£«8 ~~~c... /0"1~ ~,._r

11 08E :Air Traffic Command Post established. 11 08E: Several telecons going on, called in another Ops Officer. Ops Officers were on the phones, facilities were responding to SECON level and when they were reached it. (timelines are available) 11 :30E: ANE-1 activated SEC ON level CHA.RLIE, ANE ROC notified FAA New England facilities. 1130E: Calls from the field kept the Ops Officers busy, answering questions and connecting to telecons in a timely manner. 1158E: SECON level DELTA activated. Faxed all the facilities. Calls continue to come into the ROC for connection in the various conferences.

Note: On September 13,2001 at 2154E (09:54p.m.) Burlington Automated Flight Service Station Air Traffic Specialist (CG) advised Ops Officer Barry O'Connor of a small aircraft flying in the · ~.inity of Vermont Nuclear Power plant in Vernon, VT. Two military fighters scrambled to .ate the aircraft. Ops Officer Barry O'Connor advised ANE-1 and ANE-530 (Johannes). Aircraft landed somewhere before being identified.

G: Groups\Opsctr\Wpfiles091101HJ

· .... ' WAIS Document Retrieval Page l of 1

[Code of Federal Regulations] [Title 14, Volume 2) [Revised as of January 1, 2001) From the U.S. Government Printing Office via GPO Access [CITE: 14C~21.587]

[Page 510]

TITLE 14--AERONAOTICS AND SPACE

CHAPTER I--FEDERAL AVIATION ADMINISTRATION, DEPARTMENT OF TRANSPORTATION (Continued)

PART 121--0PERA~TING REQUIREMENTS: DOMESTIC, FLAG, AND SUPPLEMENTAL OPERATIONS--Table

Subpart T--Flight Operations

Sec. 121.587 Closing and locking of flight crew compartment door.

(a) Except as provided in paragraph (b) of this section, a pilot in command of an airplane that has a lockable flight crew compartment door in accordance with Sec. 121.313 and that is carrying passengers shall ensure that the door separating the flight crew compartment from the passenger compartment is closed and locked during flight. {b) The provisions of paragraph (a) of this section do not apply-­ (1) During takeoff and landing if the crew compartment door is the means of access to a required passenger emergency exit or a floor level exit; or (2) At any time that it is necessary to provide access to the flight crew or passenger compartment, to a crewmember in the performance of his duties or for a person authorized admission to the crew compartment under Sec. 121.547. (3) When a jumpseat is being used by persons authorized under Sec. 121.547 in airplanes in which closing and locking the flight crew compartment door is impossible while the jumpseat is in use.

[Doc. No. 6258, 29 FR 19219, Dec. 31, 1964, as amended by Arndt. 121-14, 30 FR 15655, Dec. 18, 1965; Arndt. 121-251, 60 FR 65935, Dec. 20, 1995)

http://frwebgate.access.gpo.gov/cgi-binlget-cfr.cgi 9/7/2004

<> KREINDLER & KREINDLER LLP Harry E. Kreindler ( 1919-1984) Susan A. Friery, .'vi. D. • • LeeS. Kreindler ( 1949-2003) 100 Park Avenue Daniel 0. Rose Marc S. Moller New York, NY 10017-5590 Jacqueline M. James Steven R. Pounian (212) 687-8181 Brendan S. Maher James P. Kreindler Susan D. Bainnson F

VIA FEDERAL EXPRESS

Federal Aviation Administration National Freedom of Information Act Staff, ARC-40 800 Independence Ave., SW Washington, DC 20591

Re: Freedom of Information Act Request

Gentlemen:

I am the Plaintiffs' Liaison Counsel in 9/11 related tort litigation pending in the United 1 States District Court for the Southern District of New York before Hon. Alvin K. Hellerstein • In that lawsuit families of 9111 victims and others have lodged claims against the airlines, security companies, airport operators, and Boeing seeking damages for the death of loved ones, personal injuries, and property damage.

Pursuant to the Freedom of Information Act, we hereby request the following materials, which are referenced in the 9/11 Commission Report published on July 22, 2004 and which are 2 now public documents :

1. FAA report, "Civil Aviation Security Reference Handbook," May 1999. Chapter 1, Note 1.

2. FAA briefing materials, "Assessment and Testing Data for BOS, EWR, and lAD," Oct. 24,2001. Chapter 1, Notes 1, 6, 13, and 19.

September 1 L 2001 Tort Litigation, 21 MC 97 (AKH).

2 Note the chapter, page, or footnote references are to the "Authorized Edition" published by W. W. Norton & Company, Inc. August 13, 2004 Page 2

3. August 2001 email from a former FAA special agent to FAA leadership regarding his concerns about lax security at Logan Airport. Chapter 1, Note 1.

4. FAA report,"Air Carrier Standard Security Program," May 2001, including CAPPS (Computer Assisted Passenger Screening System). Chapter 1, pp. 1A, Note 2.

5. FAA record of interview, Donna Thompson, Sept. 23,2001. Chapter 1, Note 2.

6. FAA report,"Selectee List AALA #77," undated. Chapter 1, Note 12.

7. FAA report,"American Airlines Flight #77: Hijacking and Crash into the Pentagon, Sept. 11, 2001," undated. Chapter 1, Note 16.

8. FAA report,"United Airlines Flight 93, September 11,2001, Executive Report," Jan. 30, 2002. Chapter 1, Note 19.

9. FAA recording, Boston Air Route Traffic Control Center, position 46R, at 8:25 A.M. Chapter 1, Note 32.

10. FAA report, "Executive Summary," Sept. 12, 2001. Chapter 1, Note 40.

11. FAA report,"Executive Summary, Chronology of a Multiple Hijacking Crisis, September 11, 2001," Sept. 17, 2001. Chapter 1, Note 40.

12. FAA recording, Indianapolis Air Traffic Control Center, position HNN R, Sept. 11, 2001. Chapter 1, Note 53.

13. FAA report,"Surnrnary of Air Traffic Hijack Events: September 11, 2001," Sept. 17, 200 1. Chapter 1, Note 54.

14. FAA report, "Report of Aircraft Accident," Nov. 13, 2001. Chapter 1, Note 59.

15. FAA report,"Chronology of the September 11 Attacks and Subsequent Events Through October 24, 2001," undated. Chapter 1, Note 62.

16. FAA audio file, Boston Center, position 46R, 8:24:38 and 8:24:56. Chapter 1, Note 65.

17. FAA audio file, Herndon Command Center, line 5114, 9:07:13;FAA audio file, Herndon Command Center, position 15, 9:19. Chapter 1, Note 67.

18. FAA regulations, Admission to flight deck, 14 C.F.R. § 121.547 (2001). Chapter 1, Note 74. August 13, 2004 Page 3

19. FAA audio file, Cleveland Center, position Lorain Radar. Chapter 1, Note 78.

20. FAA report, "Administrator's Fact Book," July 2001. Chapter 1, Note 92.

21. FAA regulations, Air Traffic Control transponder and altitude reporting equipment and use, 14 CFR § 91.215 (2001). Chapter 1, Note 93.

22. FAA report,"Aeronautical Information ~1anual," Feb. 19, 2004. Chapter 1, Note 94.

23. FAA Boston Center site visit (Sept. 22-24, 2003). Chapter 1, Note 95.

24. FAA report,"Crisis Management Handbook for Significant Events," Feb. 15,2000. Chapter 1, Note 101.

25. FAA regulations, Position Reports within NORAD Radar Coverage, Order 7610.41, para. 7-4-2 (2001). Chapter 1, Note 104.

26. FAA regulations, Air/Ground Communications Security, Order 761 0.4J, para. 7-1-6 (2001). Chapter 1, Note 105.

27. FAA regulations, Vectors, Order 7610.41, para. 7-2-3 (2001). Chapter 1, Note 104.

28. FAA memo, "Full Transcript; Aircraft Accident; AAL11 New York, NY; September 11, 2001," Feb.15, 2002, p. 11. Chapter 1, Note 109.

29. FAA record, Boston Center daily record of facility operation, Sept. 11, 2001. Chapter 1, Note 111.

30. FAA memo,"Transcription of9/11 Tapes," Oct. 2, 2003, p. 2. Chapter 1, Note 111.

31. FAA audio file, Herndon Command Center, line 4525, 8:32-8:33. Chapter 1, Note 111.

32. FAA record, New England Region Daily Log, Sept. 11, 2001. Chapter 1, Note 112.

"'"'.) .) . FAA audio file, Boston Center, position 31R. Chapter 1, Note 120.

34. FAA memo, "Full Transcript; Aircraft Accident; UAL175; New York, NY; September 11, 2001,"May 8, 2002. Chapter 1, Note 122.

35. FAA audio file, New York Center, position R42, 8:42-8:45. Chapter 1, Note 123. August 13, 2004 Page 4

36. FAA audio file, Herndon Command Center, New York Center position, line 5114, 8:48. Chapter 1, Note 124.

37. FAA record, Personnel Statement of Michael McCormick, Oct. 17,2001. Chapter 1, Note 127.

38. FAA memo,"Full Transcript; Command Center; NOM Operational Position; September 11, 2001," Oct.l4, 2003, pp. 15-17. Chapter 1, Note 128.

39. FAA audio file, Herndon Command Center, New York Center position, line 5114,9:02:34. Chapter 1, Note 131.

40. FAA audio file, Herndon Command Center, New York Center position, line 5114,9:03. Chapter 1, Note 132.

41. FAA audio file, Herndon Command Center, Cleveland/Boston position, line 5115,9:05. Chapter 1, Note 132.

42. FAA audio File, Herndon Command Center, Boston Center position, line 5115, 9:05-9:07. Chapter 1, Note 133.

43. FAA audio file, Herndon Command Center, National Operations Manager position, line 4525. Chapter 1, Note 141.

44. FAA audio file, Herndon Command Center, National Traffic Management Officer east position, line 4530. Chapter 1, Note 141.

45. FAA memo,"Full Transcription; Air Traffic Control System Command Center, National Traffic Management Officer, East Position; September 11, 2001," Oct. 21,2003, p. 13. Chapter 1, Note 141.

46. FAA memo, "Partial Transcript; Aircraft Accident; AAL77;Washington, DC; September 11, 2001," Sept. 20,2001, p. 7. Chapter 1, Note 147.

47. FAA memo, "Full Transcript; Aircraft Accident; N591UA (UAL93); Somerset, PA; September 11, 2001," May 10,2002, p. 10. Chapter 1, Note 157.

48. FAA memo,"Full Transcription; Air Traffic Control System Command Center, National Traffic Management Officer, East Position; September 11, 2001," Oct. 21,2003, pp. 10, 13. Chapter 1, Note 161.

49. FAA audio file, Herndon Command Center, New York Center position, line 5154. Chapter 1, Note 161.

50. FAA audio file, Cleveland Center, Lorain Radar position. Chapter 1, Note 164. August 13, 2004 Page 5

51. FAA report, Aviation Security Advisory Committee, "Domestic Security Baseline Final Report," Dec. 12, 1996. Chapter 3, Note 50.

52. FAA report,"Civil Aviation Security: Objectives and Priorities," Mar. 18, 1999 (staff working paper). Chapter 3, Note 50.

53. FAA report,"Civil Aviation Security Reference Handbook," May 1999. Chapter 3, Note 50.

54. FAA regulations,"Airport Security," 14 C.F.R.§ 107. Chapter 3, Note 51.

55. FAA security directive,"Threat to Air Carriers," SD 97-01, Oct. 27, 1997. Chapter 3, Note 54.

56. FAA security directive, "Threat to U.S. Air Carriers," SD 95, Apr. 24, 2000. Chapter 3, Note 54.

57. FAA security directive,"Threat to U.S. Aircraft Operators," SD 108-1, Aug. 28, 2001. Chapter 3, Note 54.

58. FAA security directive,"Threat to Air Carriers," SD 96-05, Aug. 19, 1996. Chapter 3, Note 55.

59. FAA regulations,"Screening of Passengers and Property," 14 C.F.R. § 108.9 (1999). Chapter 3, Note 56.

60. FAA report, "The Threat to U.S. Civil Aviation in the United States," Sept. 1994. Chapter 3, Note 57.

61. FAA records, Intelligence Case File 98-96. Chapter 3, Note 58.

62. FAA regulations,"Closing and locking of flight crew compartment door," 14 C.F.R. § 121.587 (2001). Chapter 3, Note 61.

63. FAA briefing materials, "FAA Hearing/Briefing Activity Prior to September 11, 2001 ,"undated. ·Chapter 3, Note 111.

64. FAA security directive,"Threat to Air Carriers," SD 108-98, Dec. 8, 1998. Chapter 4, Note 112.

65. FAA Intelligence Case File 98-0199B. Chapter 4, Note 113.

66. FAA record, "Security Summary NY-99-007," undated. Chapter 4, Note 113.

67. FAA memo, Matthew K. to JackS. and Tom K., Saudi national, Jan. 17, 1999. Chapter4, Note 113. August 13, 2004 Page 6

68. FAA security directive, SD 108-95;FAA record,"SD/EA Status: 108 Security Directives," May 20, 2002. Chapter 4, Note 113.

69. FAA information circular,"Possible Terrorist Threat Against American Citizens," IC-2001-08, June 22,2001. Chapter 8, Note 10.

70. FAA information circular,"Continued Middle Eastern Threats to Civil Aviation," IC-2001-04A, July 31,2001. Chapter 8, Note 29.

71. FAA briefing materials, Office of Civil Aviation Security, "The Transnational Threat to Civil Aviation," undated. Chapter 8, Note 47.

72. FAA security directives, SD 108-98, July 27, 2001; SD 108-00, July 27, 2001; SD 108-00, July 27, 2001; SD 108-01, Aug. 21, 2001; SD 108-01, Aug. 31,2001. Chapter 8, Note 47.

73. FAA information circulars,"Possible Terrorist Threat-Arabian Peninsula," IC-2001-11, July 18, 2001; "Recent Terrorist Activity in the Middle East," IC-200 1-03B, July 26, 2001; "Continued Middle Eastern Threats to Civil Aviation," IC-2001-04A, July 31, 2001; "Violence Increases in Israel," IC-200 1-07 A, Aug. 28, 2001 ;"ETA Bombs Airports in Spain," IC-2001-13,Aug. 29, 2001. Chapter 8, Note 47.

74. FAA information circular,"Disguised Weapons," IC-2001-12, Aug. 16, 2001. Chapter 8, Note 47.

75. FAA report,"Record of Air Carrier Briefings-4/18/01 to 9/10/01," undated. Chapter 8, Note 48.

76. FAA report,Transportation Security Intelligence ICF Report 980162, undated. Chapter 10, Note 14.

77. FAAITSA rebuttal to the Joint Inquiry's Sept. 18, 2002, staff statement, undated. Chapter 10, Note 14.

78. FAA report, FAA Intelligence Case File 94-305, undated. Chapter 10, Note 14.

79. FAA memo, Office of Civil Aviation Security Intelligence,"Usama Bin Ladin!World Islamic Front Hijacking Threat," Intelligence Note 99-06, Aug. 4, 1999. Chapter 10, Note 19. '.

August 13, 2004 Page 7

Thank you very much in advance for your coope 10n.

Marc S. Moller Plaintiffs' Liaison Counsel

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