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A Disney Resort & Spa Aulani

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A Disney Resort & Spa Aulani Walt Disney World Resort Walt Disney World Resort Disneyland Resort Disneyland Resort Aulani - A Disney Resort & Spa Aulani - A Disney Resort & Spa Cast Discount Program Other Guest Bedroom Program Cast Discount Program Friends & Family Program Cast Discount Program Friends & Family Program Program Details Active eligible Employees of TWDC and Active eligible U.S. WDPR Cast Members or Active eligible Employees of TWDC and Active eligible Employees of TWDC and Active eligible Employees of TWDC and Active eligible Employees of TWDC and eligible U.S. based Retirees may book hotel U.S. WDPR Retired Cast Members may book eligible U.S. based Retirees may book hotel eligible U.S. based Retirees may book hotel eligible U.S. based Retirees may book hotel eligible U.S. based Retirees may book hotel rooms for their own use at a discount, hotel rooms for their friends' and family's rooms for their own use at a discount, rooms for their friends' and family's use at a rooms for their own use at a discount, rooms for their friends' and family's use at a subject to availability. The discount levels use at a discount, subject to availability. The subject to availability. The discount levels discount, subject to availability. The subject to availability. The discount levels discount, subject to availability. The may vary by offer and availability. discount levels may vary by offer and may vary by offer and availability. discount levels may vary by offer and may vary by offer and availability. discount levels may vary by offer and availability. availability. availability. Restrictions The Cast Member or Retiree is not required The Employee or Retiree is not required to In order to use the Cast Resort Program, the The Employee or Retiree is not required to In order to use the Cast Resort Program, the to stay in the room on this program. Each In order to use the Cast Resort Program, the stay in the room on this program. Each Employee or Retiree must be staying in the stay in the room on this program. Each Employee or Retiree must be staying in the Cast Member or Retiree is limited to 5 Employee or Retiree must be staying in the Employee or Retiree is limited to 5 room. Cast Members or Retirees are not Employee or Retiree is limited to 5 room. Employees or Retirees are not limited reservations on this program per calendar room. Employees or Retirees are not limited reservations on this program per calendar limited in the number of times that they reservations on this program per calendar in the number of times that they may use year. in the number of times that they may use year. may use this program within the calendar year. this program within the calendar year. this program within the calendar year. year. Participating Resorts Disney's Hilton Head Island Resort Disney's Hilton Head Island Resort Disneyland Hotel Disneyland Hotel Aulani - A Disney Resort & Spa Aulani - A Disney Resort & Spa Disney's Vero Beach Resort Disney's Vero Beach Resort Disney's Paradise Pier Hotel Disney's Paradise Pier Hotel Walt Disney World Resorts (owned and Walt Disney World Resorts (owned and Disney's Grand Californian Hotel & Spa Disney's Grand Californian Hotel & Spa operated) operated) Eligibility See Grid See Grid See Grid See Grid See Grid See Grid Booking a Reservation Active Employees: All active Employees WDPR U.S. Active Cast Members: All active Active Employees: All active Cast Members 1. The Employee must book the reservation Active Employees: All active Employees Active Employees: The Employee must must make reservations for the Cast Resort Cast Members must make reservations for must make reservations for the Cast Resort for their Friends & Family online via the must make reservations for the Cast Resort book the reservation for their Friends & Program online via the Disney HUB unless the Cast Resort Program online via the Program online via the Disney HUB unless Disney HUB or by calling the Disneyland Program by calling (866) 44-DISNEY Family by calling (866) 44-DISNEY (347639). otherwise stated in advertising materials. Disney HUB unless otherwise stated in otherwise stated in advertising materials. Reservation Center at (714) 956-MICKEY (347639). These reservations may be made These reservations may be made up to and These reservations may be made up to and advertising materials. These reservations These reservations may be made up to and (6425). The Employee must request the up to and including one (1) day prior to including one (1) day prior to arrival. The including (1) day prior to arrival. For same may be made up to and including (1) day including (1) day prior to arrival. For same Friends & Family discount at the time of arrival. Employee must request the Friends & day reservations, the Employee must call prior to arrival. For same day reservations, day reservations, the Employee must call booking. The Employee's PERNER # is Family discount at the time of booking. The the Cast Reservations Line at 407-WDW- the Cast Member must call the Cast the Cast Reservations Line at (714) 956- required for booking. Employee's PERNER # is required for CAST (407-939-2278). Reservations Line at 407-WDW-CAST (407- MICKEY (6425). booking. 939-2278). Eligible U.S. based Retirees: Retired WDPR U.S. Based Retired Cast Members: Eligible U.S. based Retirees: Retired 2. Once the Employee has a confirmed Eligible U.S. based Retirees: Retired Eligible U.S. based Retirees: Retired Employees must call the Cast Reservation Retired Cast Members must call the Cast Employees must call the Cast Reservation reservation, they will then need to stop by Employees must call the Cast Reservation Employees must call the Cast Reservation Line at 407-WDW-CAST (407-939-2278) to Reservation Line at 407-WDW-CAST (407- Line at (714) 956-MICKEY (6425) to book all the TEAM Center, Walt Disney Studios Line at (714) 956-MICKEY (6425) to book all Line at (714) 956-MICKEY (6425) to book all book all reservations. 939-2278) to book all reservations. reservations. Employee Center or Mickey's of Glendale at reservations. reservations. WDI and pick up a Friends & Family voucher. If the Employee is not located on the west coast, they may send an email to: DL Team Center Specialist through Outlook or to [email protected] m from an external email account requesting a Friends & Family voucher. The email request must include the Employee's name as it appears on their Company ID, PERNER # and the dates of the Guest's stay. Booking a Reservation (cont.) Operating Participant Employees: All 3. For Employees not on the west coast, the eligible Operating Participant employees Disneyland Team Center will confirm that must call the Cast Reservation Line at 407- the Employee is active in their Cast Trac WDW-CAST (407-939-2278) to book all system, generate a voucher and email the reservations. Grandfathered employees of scanned voucher and instructions back to Smart City will contact the OP Department the Employee. This process may require up for verification of their status and the OP to 2 business days to complete. department will transfer the call to the WDW Call Center and identify the call as being a grandfathered Smart City employee. 4. The Employee should then email the voucher to their Friends & Family to print and present to the hotel at check in. Booking Restrictions Surviving Spouses of deceased or retired Surviving Spouses of deceased or retired Surviving Spouses of deceased or retired Surviving Spouses of deceased or retired Surviving Spouses of deceased or retired Surviving Spouses of deceased or retired Employees are not eligible for any Cast Cast Members are not eligible for any Cast Employees are not eligible for any Cast Employees are not eligible for any Cast Employees are not eligible for any Cast Employees are not eligible for any Cast Member offer that would require the Member offer that would require the Member offer that would require the Member offer that would require the Member offer that would require the Member offer that would require the presentation of a Cast Member or Retiree presentation of a Cast Member or Retiree presentation of a Cast Member or Retiree presentation of a Cast Member or Retiree presentation of a Cast Member or Retiree presentation of a Cast Member or Retiree ID. ID. ID. ID. ID. ID. Booking Limitations Reservations on this program may be made Reservations on this program may be made Reservations on this program may be made Reservations on this program may be made Reservations on this program may be made Reservations on this program may be made for up to three (3) rooms on the same for up to three (3) rooms on the same for up to two (2) rooms on the same for up to two (2) rooms on the same for up to three (3) rooms on the same for up to three (3) rooms on the same reservation at the same resort for the same reservation at the same resort for the same reservation at the same hotel for the same reservation at the same hotel for the same reservation at the same resort for the same reservation at the same resort for the same travel period for a maximum of 30 nights, travel period for a maximum of 30 nights, travel period with up to five (5) guests per travel period with up to five (5) guests per travel period for a maximum of 30 nights, travel period for a maximum of 30 nights, subject to availability. The Employee or subject to availability.
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