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Resort Walt Disney World Resort Resort Aulani - A Disney Resort & Spa Aulani - A Disney Resort & Spa Cast Discount Program Other Guest Bedroom Program Cast Discount Program Friends & Family Program Cast Discount Program Friends & Family Program Program Details Active eligible Employees of TWDC and Active eligible U.S. WDPR Cast Members or Active eligible Employees of TWDC and Active eligible Employees of TWDC and Active eligible Employees of TWDC and Active eligible Employees of TWDC and eligible U.S. based Retirees may book hotel U.S. WDPR Retired Cast Members may book eligible U.S. based Retirees may book hotel eligible U.S. based Retirees may book hotel eligible U.S. based Retirees may book hotel eligible U.S. based Retirees may book hotel rooms for their own use at a discount, hotel rooms for their friends' and family's rooms for their own use at a discount, rooms for their friends' and family's use at a rooms for their own use at a discount, rooms for their friends' and family's use at a subject to availability. The discount levels use at a discount, subject to availability. The subject to availability. The discount levels discount, subject to availability. The subject to availability. The discount levels discount, subject to availability. The may vary by offer and availability. discount levels may vary by offer and may vary by offer and availability. discount levels may vary by offer and may vary by offer and availability. discount levels may vary by offer and availability. availability. availability. Restrictions The Cast Member or Retiree is not required The Employee or Retiree is not required to In order to use the Cast Resort Program, the The Employee or Retiree is not required to In order to use the Cast Resort Program, the to stay in the room on this program. Each In order to use the Cast Resort Program, the stay in the room on this program. Each Employee or Retiree must be staying in the stay in the room on this program. Each Employee or Retiree must be staying in the Cast Member or Retiree is limited to 5 Employee or Retiree must be staying in the Employee or Retiree is limited to 5 room. Cast Members or Retirees are not Employee or Retiree is limited to 5 room. Employees or Retirees are not limited reservations on this program per calendar room. Employees or Retirees are not limited reservations on this program per calendar limited in the number of times that they reservations on this program per calendar in the number of times that they may use year. in the number of times that they may use year. may use this program within the calendar year. this program within the calendar year. this program within the calendar year. year. Participating Resorts Disney's Hilton Head Island Resort Disney's Hilton Head Island Resort Disneyland Hotel Disneyland Hotel Aulani - A Disney Resort & Spa Aulani - A Disney Resort & Spa Disney's Vero Beach Resort Disney's Vero Beach Resort Disney's Paradise Pier Hotel Disney's Paradise Pier Hotel Walt Disney World Resorts (owned and Walt Disney World Resorts (owned and Disney's Grand Californian Hotel & Spa Disney's Grand Californian Hotel & Spa operated) operated) Eligibility See Grid See Grid See Grid See Grid See Grid See Grid Booking a Reservation Active Employees: All active Employees WDPR U.S. Active Cast Members: All active Active Employees: All active Cast Members 1. The Employee must book the reservation Active Employees: All active Employees Active Employees: The Employee must must make reservations for the Cast Resort Cast Members must make reservations for must make reservations for the Cast Resort for their Friends & Family online via the must make reservations for the Cast Resort book the reservation for their Friends & Program online via the Disney HUB unless the Cast Resort Program online via the Program online via the Disney HUB unless Disney HUB or by calling the Disneyland Program by calling (866) 44-DISNEY Family by calling (866) 44-DISNEY (347639). otherwise stated in advertising materials. Disney HUB unless otherwise stated in otherwise stated in advertising materials. Reservation Center at (714) 956-MICKEY (347639). These reservations may be made These reservations may be made up to and These reservations may be made up to and advertising materials. These reservations These reservations may be made up to and (6425). The Employee must request the up to and including one (1) day prior to including one (1) day prior to arrival. The including (1) day prior to arrival. For same may be made up to and including (1) day including (1) day prior to arrival. For same Friends & Family discount at the time of arrival. Employee must request the Friends & day reservations, the Employee must call prior to arrival. For same day reservations, day reservations, the Employee must call booking. The Employee's PERNER # is Family discount at the time of booking. The the Cast Reservations Line at 407-WDW- the Cast Member must call the Cast the Cast Reservations Line at (714) 956- required for booking. Employee's PERNER # is required for CAST (407-939-2278). Reservations Line at 407-WDW-CAST (407- MICKEY (6425). booking. 939-2278).

Eligible U.S. based Retirees: Retired WDPR U.S. Based Retired Cast Members: Eligible U.S. based Retirees: Retired 2. Once the Employee has a confirmed Eligible U.S. based Retirees: Retired Eligible U.S. based Retirees: Retired Employees must call the Cast Reservation Retired Cast Members must call the Cast Employees must call the Cast Reservation reservation, they will then need to stop by Employees must call the Cast Reservation Employees must call the Cast Reservation Line at 407-WDW-CAST (407-939-2278) to Reservation Line at 407-WDW-CAST (407- Line at (714) 956-MICKEY (6425) to book all the TEAM Center, Walt Disney Studios Line at (714) 956-MICKEY (6425) to book all Line at (714) 956-MICKEY (6425) to book all book all reservations. 939-2278) to book all reservations. reservations. Employee Center or Mickey's of Glendale at reservations. reservations. WDI and pick up a Friends & Family voucher. If the Employee is not located on the west coast, they may send an email to: DL Team Center Specialist through Outlook or to [email protected] m from an external email account requesting a Friends & Family voucher. The email request must include the Employee's name as it appears on their Company ID, PERNER # and the dates of the Guest's stay.

Booking a Reservation (cont.) Operating Participant Employees: All 3. For Employees not on the west coast, the eligible Operating Participant employees Disneyland Team Center will confirm that must call the Cast Reservation Line at 407- the Employee is active in their Cast Trac WDW-CAST (407-939-2278) to book all system, generate a voucher and email the reservations. Grandfathered employees of scanned voucher and instructions back to Smart City will contact the OP Department the Employee. This process may require up for verification of their status and the OP to 2 business days to complete. department will transfer the call to the WDW Call Center and identify the call as being a grandfathered Smart City employee. 4. The Employee should then email the voucher to their Friends & Family to print and present to the hotel at check in. Booking Restrictions Surviving Spouses of deceased or retired Surviving Spouses of deceased or retired Surviving Spouses of deceased or retired Surviving Spouses of deceased or retired Surviving Spouses of deceased or retired Surviving Spouses of deceased or retired Employees are not eligible for any Cast Cast Members are not eligible for any Cast Employees are not eligible for any Cast Employees are not eligible for any Cast Employees are not eligible for any Cast Employees are not eligible for any Cast Member offer that would require the Member offer that would require the Member offer that would require the Member offer that would require the Member offer that would require the Member offer that would require the presentation of a Cast Member or Retiree presentation of a Cast Member or Retiree presentation of a Cast Member or Retiree presentation of a Cast Member or Retiree presentation of a Cast Member or Retiree presentation of a Cast Member or Retiree ID. ID. ID. ID. ID. ID. Booking Limitations Reservations on this program may be made Reservations on this program may be made Reservations on this program may be made Reservations on this program may be made Reservations on this program may be made Reservations on this program may be made for up to three (3) rooms on the same for up to three (3) rooms on the same for up to two (2) rooms on the same for up to two (2) rooms on the same for up to three (3) rooms on the same for up to three (3) rooms on the same reservation at the same resort for the same reservation at the same resort for the same reservation at the same hotel for the same reservation at the same hotel for the same reservation at the same resort for the same reservation at the same resort for the same travel period for a maximum of 30 nights, travel period for a maximum of 30 nights, travel period with up to five (5) guests per travel period with up to five (5) guests per travel period for a maximum of 30 nights, travel period for a maximum of 30 nights, subject to availability. The Employee or subject to availability. room, subject to availability. The Employee room, subject to availability. subject to availability. The Employee or subject to availability. Retiree must be staying in one of the rooms or Retiree must be staying in one of the Retiree must be staying in one of the rooms to participate in this program. rooms to participate in this program. to participate in this program.

Required Booking Information At the time of booking, the Employee or At the time of booking, the Cast Member or At the time of booking, the Employee or At the time of booking, the Employee or At the time of booking, the Employee or At the time of booking, the Employee or Retiree must provide their PERNER # and Retiree must provide their PERNER # and Retiree must provide their PERNER # and Retiree must provide their PERNER # and Retiree must provide their PERNER # and Retiree must provide their PERNER # and the names of all guests staying in the the names of all guests staying in the the names of all guests staying in the the names of all guests staying in the the names of all guests staying in the the names of all guests staying in the room(s) along with the ages of all children room(s) along with the ages of all children room(s) along with the ages of all children room(s) along with the ages of all children room(s) along with the ages of all children room(s) along with the ages of all children under the age of 18, as well as the primary under the age of 18, as well as the primary under the age of 18, as well as the primary under the age of 18, as well as the primary under the age of 18, as well as the primary under the age of 18, as well as the primary Guest's home address and phone number. Guest's home address and phone number. Guest's home address and phone number. Guest's home address and phone number. Guest's home address and phone number. Guest's home address and phone number.

Validation The Employee or Retiree must present their The Cast Member or Retiree must present The Employee or Retiree must present their The Guest must present the Friends & The Employee or Retiree must present their The Employee or Retiree must present valid Company ID at check in documentation in one of the following ways valid Company ID at check in Family voucher that was obtained by the valid Company ID at check in documentation in one of the following ways to validate the Cast discount: Employee at check in. to validate the Cast discount: Pixar must present valid main entrance pass 1. A valid Cast Member or Retiree ID must Pixar must present valid main entrance pass If the Guest does not provide the Friends Pixar must present valid main entrance pass 1. A valid Employee ID or Retiree ID must be and government issued ID at check-in. be presented at the Resort's Front Desk and government issued ID at check-in. & Family voucher at check in, the Guest and government issued ID at check-in. presented at the Resort's Front Desk within within 10 days of the Guest's arrival date or will be charged the rack room rate for the 10 days of the Guest's arrival date or at at check in. duration of the stay. check in. Pixar must present valid main entrance pass 2. The Employee or Retiree must email a 2. The Cast Member or Retiree must fax a and government issued ID at check-in. copy of their valid Employee or Retiree ID copy of their valid Cast or Retiree ID, (front & back) along with their reservation contact information and the Guest's arrival number to date. The fax must be received prior to the [email protected]. The Guest's arrival. email must be received prior to the Guest's If the Cast Member or Retiree does not If the Cast Member does not provide the provide the appropriate documentation at appropriate documentation at or prior to or prior to check in, the Guest will be check in, the Guest will be charged the charged the rack room rate for the rack room rate for the duration of the duration of the stay. stay. Pixar must present valid main entrance pass and government issued ID at check-in. Who is Eligible? Walt Disney World ® Resort Disneyland ® Resort Aulani Eligible Employees and Retirees of the following business areas: Cast Member Other Guest Bedroom Cast Member Friends & Family Cast Member Friends & Family Room Rates/Packages Room Rates/Packages Room Rates/Packages Room Rates/Packages Room Rates/Packages Room Rates/Packages Walt Disney World Resort Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Disneyland Resort - Anaheim Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Aulani - A Disney Resort & Spa Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Buena Vista Construction Company - Florida Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Centers of Excellence - Florida Site Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Character Connection/Property Control Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Character Premiere Stores Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Character Warehouse Stores Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Corporate I.S. - FLA Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Disney Gift Card Services - Florida Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Disney Financial Services Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Disney Human Resources Strategies and Services Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Disney Reservation Centers - Anaheim, Orlando & Tampa Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Disney Vacation Development Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Disney's Hilton Head Island Resort Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Disney's Vero Beach Resort Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible ESPN Zone Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Golden Oaks Realty - Florida Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Partners Federal Credit Union - Florida Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Reedy Creek - Florida Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Shared Services Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Walt Disney Attractions Domestic Sales Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Walt Disney Attractions Japan Eligible Eligible Eligible Eligible Eligible Eligible Walt Disney Attractions Sales & Travel Industry Marketing Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Walt Disney Parks and Resorts Online Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Walt Disney Travel Company Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible Walt Disney Worldwide Services Retirees Included Eligible Eligible Eligible Eligible Eligible Eligible ABC Owned & Operated TV & Radio Stations Retirees Included Eligible Eligible Eligible Eligible Eligible ABC Travel Services - California Retirees Included Eligible Eligible Eligible Eligible Eligible ABC & ESPN Retirees Included Eligible Eligible Eligible Eligible Eligible Buena Vista TV Retirees Included Eligible Eligible Eligible Eligible Eligible Centers of Excellence - Non-Florida Site Retirees Included Eligible Eligible Eligible Eligible Eligible Disney Consumer Products Retirees Included Eligible Eligible Eligible Eligible Eligible Disney Stores - Europe Retirees Included Eligible Eligible Eligible Eligible Eligible Disney Stores - US Retirees Included Eligible Eligible Eligible Eligible Eligible Disneyland Resort - Hong Kong Retirees Included Eligible Eligible Eligible Eligible Eligible Disneyland Resort - Paris Retirees Included Eligible Eligible Eligible Eligible Eligible Disneyland Resort - Shanghai Retirees Included Eligible Eligible Eligible Eligible Eligible Disney Music Group Retirees Included Eligible Eligible Eligible Eligible Eligible Maker Studio Retirees Included Eligible Eligible Eligible Eligible Eligible Marvel Entertainment Retirees Included Eligible Eligible Eligible Eligible Eligible Partners Federal Credit Union - Non-Florida Site Retirees Included Eligible Eligible Eligible Eligible Eligible Pixar Animation Retirees Included Eligible Eligible Eligible Eligible Eligible LucasFilm Retirees Included Eligible Eligible Eligible Eligible Eligible Radio Disney Retirees Included Eligible Eligible Eligible Eligible Eligible The Walt Disney Studios Retirees Included Eligible Eligible Eligible Eligible Eligible Disney Theatrical Productions Retirees Included Eligible Eligible Eligible Eligible Eligible Media Group Retirees Included Eligible Eligible Eligible Eligible Eligible Walt Disney World Operating Participants Arribas Brothers Eligible China () Eligible France (Epcot) Eligible Italy (Epcot) Eligible Japan (Epcot) Eligible Mexico (Epcot) Eligible Morocco (Epcot) Eligible Rubio Arts Eligible Smart City - Grandfathered Only Eligible