Energy Is Our Responsibility

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Energy Is Our Responsibility 2017 RapportoSustainability di Sostenibilità Report La direzione dell’energia responsibility Energy is our Sustainability Report and Consolidated Non Financial Statement PREPARED IN COMPLIANCE WITH LEGISLATIVE DECREE 254/2016 Our mission Energy is our responsibility. Responsibility is our energy. “ To play a leading role in the coming sustainable energy transition, by leveraging our distinctive innovation capabilities, competencies and technologies for the benefit of all stakeholders.” We are a major operator of grids used to transport energy. We manage the high-voltage transmission of electricity in Italy, ensuring security, quality and cost-effectiveness over time. We are working hard on development of the electricity grid, the achievement of ongoing improvements in operational efficiency and integration with the European grid. We guarantee equal access to all grid users. We are developing non-regulated activities and new business opportunities, building on the experience and technical expertise gained in managing complex systems and on our technological excellence. Table of contents Statement to Stakeholders 9 Highlights 10 Reader’s guide 12 Introduction 12 Structure of the Report 12 Materiality 13 Scope and indicators 19 Comparative analysis of sustainability performance 20 Profile of Terna 22 About us 25 Terna and the SDGs 26 The structure of the Group 29 Corporate structure 29 Ownership structure 32 Corporate governance 33 Terna’s businesses 34 Regulated Activities - Electricity transmission 35 Regulated revenue 37 Other activities in Italy 38 International Activities 39 Revenue from other Italian and International Activities 41 Strategic Plan 2018-2022 42 Responsible business management 44 Terna’s sustainability themes 46 Sustainability governance 48 Results 50 Objectives 51 Sustainability indices 51 Risk management 54 4 TERNA GROUP | 2017 SUSTAINABILITY REPORT - CONSOLIDATED NON-FINANCIAL STATEMENT Risks and opportunities connected with climate change 56 Opportunities 56 Risks 57 Compliance, integrity and the prevention of corruption 58 Compliance with legislation 58 Prevention of corruption 58 Respect for human rights 62 Supply chain sustainability 64 Procurement and suppliers 64 Procurement portal 66 Qualification of suppliers 66 Supplier audits 67 Equal opportunities in accessing calls for tender 68 Guaranteeing safety, the environment and human rights at contractors’ construction sites 68 Stakeholder engagement 70 Terna and its stakeholders 72 Communication channels 73 Networking activities 76 Operating and business environment 82 People within the organisation 82 Electricity system operators 84 Financial environment 88 Shareholders 88 Public and social environment 90 Media and opinion makers 90 Local communities 92 The community 95 Value added 100 Taxes paid overseas 101 Investigations, litigation and sanctions 102 Investigations by ARERA 102 Litigation 102 2017 SUSTAINABILITY REPORT - CONSOLIDATED NON-FINANCIAL STATEMENT | TERNA GROUP 5 The electricity service and innovation 104 Key performance indicators 106 Continuity and quality of service 108 The energy sector 110 Investment and innovation for the SDGs 112 Grid development 115 2018 Development Plan 115 Reduction of CO2 emissions in the electricity system 116 Principal development activities in progress 118 Connecting new plants 120 Overseas interconnections 122 Security and resilience of the electricity system 126 Resilience Plan 126 Information and cyber security 127 Infrastructure maintenance 129 Dispatching of electricity 130 Innovation 132 The environment 138 Key performance indicators 140 Terna’s commitment to the environment 141 Management of environmental impacts in the development of the electricity grid 142 Power lines and local communities 142 Monitoring and supervision of electromagnetic fields 145 Safeguarding biodiversity 145 Electricity power lines and birdlife 146 Climate change and energy efficiency 149 Energy consumption 149 Direct and indirect CO2 emissions 150 SF6 leakages and containment measures 152 Energy efficiency initiatives 154 Other indirect CO2 emissions 156 Use of resources and waste management 158 Resources 158 Waste 158 Environmental costs 160 Accounting methodology 160 Capital expenditure and operating costs 161 6 TERNA GROUP | 2017 SUSTAINABILITY REPORT - CONSOLIDATED NON-FINANCIAL STATEMENT People 162 Key performance indicators 164 Terna’s commitment to our people 165 Overview of our workforce 165 Generational turnover 166 The HR process 168 Recruitment and selection 168 Training 168 Development 170 Company welfare 171 Care for children and other family members 172 Health, safety and correct working practices 173 Protecting employees’ safety 173 Occupational injuries 175 Diversity and equal opportunities 177 Additional GRI indicators 178 Focus on the Tamini Group 180 The Tamini Group 182 Key environmental data 183 Key social data 184 GRI Content Index 186 GRI-Standards Content Index 188 Links between the GRI indicators and the Global Compact principles 192 Links between the GRI indicators and the Sustainable Development Goals 196 Report 198 Independent Auditor’s Report on the Consolidated Non-Financial Statement 200 Annex 204 Key indicator tables 206 The reporting process 2017 228 2017 SUSTAINABILITY REPORT - CONSOLIDATED NON-FINANCIAL STATEMENT | TERNA GROUP 7 Lorem ipsum lorem ipsum 8 TERNA GROUP | 2017 SUSTAINABILITY REPORT - CONSOLIDATED NON-FINANCIAL STATEMENT Statement to The world of energy is changing extremely rapidly and against this backdrop, our goal is to enable the transition to a more efficient, secure and sustainable energy system. Recent developments stakeholders have brought a series of new challenges, such as how to manage the decarbonisation process and the need to guarantee security of supply and the cost-effectiveness of the service for businesses and households. Terna is playing a strategic role in this scenario. We are developing a more resilient and sustainable grid, increasing cross-border interconnections and resolving localised congestion. We are also improving our grid, reducing the risk of interruptions to supply and implementing innovative, digital solutions. Against this backdrop, in accordance with our new Strategic Plan for the period 2018- 2022, presented to the financial community on 22 March 2018, we intend to give priority to investment in our domestic market. Our aim is to focus on the needs of the system, with a view to strengthening the electricity grid and enabling the integration of renewable sources. In terms of our International Activities, the new Plan concentrates on the completion of projects already in progress, preserving the Company’s low risk profile. Our continued commitment, in relation to our Non-regulated Activities, is to develop value added services based on our distinctive competencies. Sustainability is a part of our business model, with our environmental and social indicators included in the cost-benefit analysis (CBA) applied to our projects. The green economy and innovation go hand in hand: the introduction of green transformers (insulated with vegetable oil rather than mineral oil) and the dispatching of renewable energy are good examples of this. Energy for change depends on our people, in whom we are continuing to invest in the knowledge that they are the key to Terna’s future success. We are investing in development and training, reducing the age of our workforce through voluntary retirement schemes and by creating the conditions for new initiatives designed to attract talented young people. The aim is to create an environment in which employees can develop both personally and professionally. At Terna, dialogue with our stakeholders forms the basis for everything we do. We take a proactive approach to engagement with interest parties, such as national and local authorities, municipalities, the general public, trade unions and environmental organisations, and we believe that the involvement of stakeholders is key to delivering our business objectives. This year, we are once again proud to present you with an improved set of results, further proof of the ongoing progress achieved by the Group in terms of operational and financial efficiency. This financial strength and earnings performance are the foundations on whichwe can together build the Terna of the future. Backed by a solid financial structure, Terna is capable of creating further lasting and sustainable value for its shareholders and stakeholders. This is why we like to say that energy is Terna’s responsibility and that responsibility is our energy. Catia Bastioli Luigi Ferraris Chairwoman CEO 2017 SUSTAINABILITY REPORT - CONSOLIDATED NON-FINANCIAL STATEMENT | TERNA GROUP 9 Highlights ASA Land use (Average Service Availability) 98.3 km 99.99% of lines demolished This figure, close to 100% as in previous Over 1,000 kilometres of lines years, is a mere tenth of a percentage point have been removed since 2010. below the maximum possible, confirming the high quality of Terna’s services. CO2 emissions 0.47% leakages of SF6 as a percentage of total installed gas capacity Leakages of the greenhouse gas SF6 represent the principal source of Terna’s direct CO2 emissions. 32% of Italy’s demand covered by renewable Carbon intensity sources of electricity tonnes of CO per €m 66.0 2 In line with the last three years. Waste reuse/recycling 87% Principal new lines Recovery of machinery and packaging entering service exceeds 95%. • Udine West-Redipuglia • Capri-Mainland ENVIRONMENTAL PERFORMANCE INDICATORS OPERATIONAL
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