Call Centers

INDIANAPOLIS REGION CALL CENTERS

111 Monument Circle Suite 1950 Indianapolis, IN 46204

Indy Partnership

About Us

Who We Are

The viability of the Indianapolis region’s strong business climate is creating a buzz of growth. Expansion and attraction projects announced in 2018 will add over 10,300 jobs and over $2.4 billion in capital investment to the region, leading to an ever stronger business climate.

A business unit of the Indy Chamber, Indy Partnership is the regional marketing organization for the Indianapolis Region, concentrating its efforts in the following industry clusters: Life Sciences; Motorsports; Distribution and Logistics; Advanced Manufacturing; Technology; and Agribusiness. Located in the heart of the U.S., the Indianapolis Region is one of the best locations in all of North America from which to reach The Indy Partnership’s staff has decades of key U.S. and Canadian markets. cumulative project experience and offers start-to-finish assistance to help businesses make an informed, Our Services strategic location decision. The Indy Partnership provides clients with solid, quantifiable numbers on Information and Data Assistance: workforce, cost of doing business - including Our research team can help you analyze incentives and taxes - available sites, transportation prospective locations by providing cost of doing options and additional relevant data on a county-by- business information, utility rate estimates, county or region-wide basis. community profiles, wage data, talent pipeline data, demographics, and education and training Our business development professionals, working with resources. our local county partners, assist companies throughout the site selection process as they choose the ideal Location Assistance: location for an expansion or location. Let us put our We’ll provide accurate information on available team to work for you. buildings and land to match your exact facility requirements. For more information, visit www.indypartnership.com. We look forward to hearing from and working with you! Business Incentives: We can assist you in identifying applicable incentive programs and estimate the value of qualifying programs, aid in interpretation of incentive packages and connect you to the state and local leaders who h l j t t l ti

Indianapolis Region

Regional Partners

Regional Partners The Indy Partnership is a not-for-profit organization dedicated to strengthening the economic growth of the Indianapolis Region. We work closely with economic development organizations in the 9-county region that includes Boone, Hamilton, Hancock, Hendricks, Johnson, Madison, Marion, Morgan and Shelby counties. If you have questions about a specific area of the Indianapolis Region, we encourage you to talk to one of the professionals listed below.

HAMILTON COUNTY

CITY OF FISHERS CITY OF NOBLESVILLE CITY OF WESTFIELD Megan Baumgartner Judi Johnson Todd Burton Director of Economic Development Economic Development Director Chief of Staff, Economic & Community Development 317-595-3100 317-776-6345 317-804-3170 [email protected] [email protected] [email protected]

CORPORATION FOR ECONOMIC DEVELOPMENT BOONE COUNTY ECONOMIC (SERVING MADISON COUNTY) DEVELOPMENT CORPORATION Rob Sparks Molly Whitehead Executive Director Executive Director 765-642-1860 765-482-5761 [email protected] [email protected]

HANCOCK ECONOMIC HENDRICKS COUNTY ECONOMIC DEVELOPMENT COUNCIL DEVELOPMENT PARTNERSHIP Randy Sorrell Jeff Pipkin Executive Director Executive Director 317-477-7241 317-745-2400 [email protected] [email protected]

DEVELOP INDY MORGAN COUNTY ECONOMIC (SERVING MARION COUNTY) DEVELOPMENT CORPORATION Ian Nicolini Mike Dellinger Vice President, Indianapolis Executive Director Economic Development 317-831-9544 317-464-2218 [email protected] [email protected]

JOHNSON COUNTY DEVELOPMENT CORPORATION SHELBY COUNTY DEVELOPMENT Dana Monson CORPORATION President and CEO Brian Asher 317-736-4300 Executive Director [email protected] 317-398-8903 [email protected]

Indianapolis Region

Geographic Location

Location as a Strategic Advantage

“The Crossroads of America”

Within the United States, truck delivery is often more economical than ships or trains. Ranking number one in pass-through highways, Indiana is within a one-day drive of 60% of the U.S. population and a half-day’s drive of more than 20 major metropolitan markets.

• Four interstate highways intersect in central Indiana, making the Indianapolis Region the leading metro area in America with direct interstate access to other markets.

• The world’s second largest FedEx facility is located at Indianapolis International Airport. The eighth largest cargo airport in North America, Indianapolis International can accommodate all cargo aircraft.

• Each year nearly a billion tons of freight travel through Indiana, making it the fifth busiest state for commercial freight traffic. Indiana ranks seventh in value of NAFTA exports, totaling $15 billion per year.

• Indiana has three state of the art international ports – each a Foreign Trade Zone – located on two of America’s busiest inland waterways: Lake Michigan and the Ohio River.

• Indiana has the only statewide port system that provides international connections via the Great Lakes and Ohio-Mississippi River system.

• Indiana is home to more than 4,700 miles of mainline rail track and 11,000 total highway miles.

Sources: US Department of Transportation, Indiana Logistics Directory & Airports Council International

Indianapolis Region Cost of Doing Business

. Lowest cost of doing business among Great Tax Structure Lakes States . 2nd lowest worker comp rates in U.S. Personal Income Tax . Lowest property tax ranking in the Midwest Current State Rate 3.23% . Best overall tax climate in the Midwest Local Option Tax (rates vary by county) . Best infrastructure in the Midwest Range: 1.0 – 2.72% . Rates are applied to adjusted gross income and do not vary based on No inventory or franchise taxes income. Source: Indiana Department of Revenue, 2019 . No tax on most business services . Indiana is a Right To Work State Indiana Corporate Adjusted Gross Income Tax Sources: CNBC, State of Indiana, Tax Foundation Current Rate 5.75% Rate will decrease annually on July 1, resulting in a 4.9% Real Estate Costs rate on July 1, 2021. Rates are applied to adjusted gross income and do not vary based on income. Various incentives are available to eligible companies to reduce Industrial Market (Q4 2018) this rate. Source: Indiana Economic Development Corporation, 2019 Inventory 276,197,364 Sq. Ft. Vacancy Rate 4.5% Avg. Asking Lease Rate/Sq. Ft. $4.20 Indiana Sales and Use Tax 7.00% Exemptions include: Manufacturing raw materials, manufacturing equipment, utilities and other consumables used in production and Office Market (Q4 2018) environmental control equipment used by manufacturers. Inventory 36,859,294 Sq. Ft. Most services are not subject to tax. Source: Indiana Department of Revenue, 2019 Vacancy Rate (Downtown) 13.0%

Vacancy Rate (Suburban) 17.4% Avg. Class A Lease $/Sq. Ft. (Downtown) $22.19 Indiana Real & Personal Property Tax (Per $100 Assessed Value) Avg. Class A Lease $/Sq. Ft. (Suburban) $20.14 Average Tax Rate $2.4414 Source: CBRE Range by Taxing Districts $0.8224 - $5.2968 Business property taxes are capped at 3% of the assessed value. Industrial Energy Costs Source: STATS Indiana, 2018

Electricity $7.54 cents/kWh Indiana Unemployment Insurance Natural Gas $5.99/MCF New Employer Rate 2.50% Indiana Industrial Average, 2017 Annual Average Taxable Wage Base $9,500 Source: US Energy Information Administration Percentage rates may be lowered after 36 months of compliance. $9,500 is the maximum taxable amount per employee. Wages Source: Indiana Department of Workforce Development, 2019

Average Annual Wage Indiana Workers' Compensation Indianapolis-Carmel-Anderson MSA $50,868 (per $100 of payroll) Average Rate for Manufacturing $1.61 Indiana $46,192 Average Rate for Office/Clerical $0.19 United States $55,390 Source: US Bureau of Labor Statistics, QCEW, 2017 Average Rate for All Industry Classes $1.01 Source: Indiana Compensation Ratings Bureau, 2019

Average Hourly Wage Cost of Living Indianapolis-Carmel-Anderson MSA $23.09 Indiana $21.13 Cost of Living Index = 93.2 (100=US Average) United States $24.34 Source: C2ER, Q3 2018 Source: US Bureau of Labor Statistics, OES, 2017

Indianapolis Region Demographics

Population Race and Ethnicity Population Estimate (2017): 1,966,871 Population Projection (2022): 2,083,855 2017 Percent Estimate Indy Region Population Trends White 1,479,564 75.2% Black 303,075 15.4% Other Race 133,478 6.9% Two or More Races 50,754 2.6% Hispanic (of any race) 131,571 6.7%

Household Income Median Household Income (2017): $55,722 Average Household Income (2017): $78,704

Number of Percent Households Age Breakdown Median Age (2017): 36.3 Under $35,000 236,125 31.0% $35,000 - $49,000 107,368 14.1% 2017 Percent $50,000 - $74,999 Estimate 140,416 18.5% $75,000 - $99,999 97,438 12.8% Under 20 542,820 27.5% $100,000 - Above 179,009 23.6% 20 – 34 406,024 20.6%

35 – 64 771,883 39.3% Employment 246,144 12.5% 65+ Population 16+ (2017): 1,525.474

In Labor Force (2017): 1,002,040 Educational Attainment Civilian Population 16+ at Workplace (2017): 996,463

Percent 2017 Daytime Population (2017): 1,984,651 Percent Change Estimate Daytime Population 16+ (2017): 1,543,383 2010-2017 High School 379,083 29.2% 3.4% 2017 Graduate Percent Estimate Some College, 263,160 20.3% 9.9% No Degree Employed in Blue Collar Occupations 348,879 36.6% Associates 97,627 7.5% 11.7% Degree Employed in White Collar 605,262 63.4% Bachelors Degree 272,069 21.0% 13.5% Occupations

Graduate Degree 140,964 10.9% 16.9% Source: DemographicsNow

Indianapolis Region Workforce

• Regional workforce of over one million • 22 colleges & universities within 70 miles; Employment by Occupation 19 technical schools within 50 miles • Ivy Tech Community College of Indiana Service 16.7% awards more Associates degrees than any Office and Administrative Support 14.9% other two-year institution in the US Management, Business & Finance 11.1% • #1 business climate in the Midwest Sales 10.3% (Chief Executive Magazine, 2018) • 6.5% of metro Indianapolis’ private Transportation & Material Moving 10.1% employment is in foreign owned enterprises Healthcare Practitioners &… 9.8% (Brookings) Education, Legal, Arts & Media 7.7%

Production 6.3% Employment by Industry Computer, Engineering & Science 5.6% Installation, Maintenance & Repair 3.9% Healthcare & Social Assistance 14.7% Construction and Extraction 3.8% Retail 11.9%

Accommodation & Food Service 9.9% Source: US Bureau of Labor Statistics, 2017

Manufacturing 9.7% Administration & Waste Services 9.1% Regional Labor Force Transportation & Warehousing 6.9% Year Labor Force Unemployment Professional & Technical Svcs 6.0% 2017 Annual Average 1,016,658 3.3% Construction 5.2% 2012 Annual Average 939,890 8.0% Finance & Insurance 5.0% 2007 Annual Average 931,122 4.1% Wholesale 4.8% Source: US Bureau of Labor Statistics Federal, State & Local Govt 4.6%

Other Services 3.4% Regional Degrees Granted FY 2016-2017 Education Services 1.9% Arts, Entertainment & Recreation 1.7% Degree Area Certificate Associate Bachelor Grad Information 1.6% Total 5,319 4,137 33,925 16,674 Health Source: US Bureau of Labor Statistics, QCEW, 2017 1,209 1,219 4,130 2,857 Professions Business, Mgmt. Commuting 1,037 1,111 7,176 3,029 & Marketing Average Commute Time – 24.7 minutes Computer & Info 243 136 1,553 622 Indianapolis-Carmel MSA Sciences Average Commute Time – 23.6 minutes Engineering & Marion County 97 177 3,553 1,400 Technical Source: US Census Bureau, 2016 Biosciences 10 17 1,479 364

Source: National Center for Education Statistics

Indianapolis MSA Workforce Diversity

44.6% of the Indianapolis population and 27.0% of 9.5% of Marion County’s population is foreign-born the metro population is of Hispanic/Latino origin or is while 7.1% of the Indianapolis-Carmel-Anderson non-white. metro area is foreign-born. 14.0% of Marion County’s population and 10.0% of Three locally headquartered employers made the the metro population speak a language other than 2018 DiversityInc list of the top 50 companies for English at home. diversity: Eli Lilly & Company (#6), Cummins (#12), and Anthem (#20) Number of Foreign Language Spoken at Home Residents Minorities in the Labor Force in the Spanish 106,645 Indianapolis Metro Area French, Haitian, or Cajun 6,420 German and other Germanic Languages 5,029 147,813 Russian, Polish, or Slavic 2,241 Other Indo-European Languages 18,252 Korean 2,191 61,783 Chinese 8,959 30,605 22,568 Vietnamese 2,478 17,710 Tagalog (including Filipino) 1,332 Other Asian & Pacific Island Languages 18,157 Black or Hispanic Asian Some Two or Arabic 4,836 African or Latino Other More American Race Races Other & Unspecified Languages 9,441

Minorities Looking for Work in the Occupation of Foreign-Born Residents, Indianapolis Metro Area

Indianapolis-Carmel-Anderson MSA 13,603 Management, Professional, and Related 30.9% Occupations Service Occupations 20.6% 4,114 Production, Transportation, and Material 21.3% Moving Occupations 1,137 891 883 Sales and Office Occupations 15.6% Black or Hispanic Asian Some Two or Natural Resources, Construction, and 11.6% African or Latino Other More Maintenance Occupations American Race Races

Marion County

Commuting Patterns

Workers Number of people who live in Marion County and work (implied resident labor force) 556,262 Number of people who live AND work in Marion County 505,431 Total number of people who work in Marion County (implied work force) 690,384

Commuters Number of people who live in Marion County but work outside the county 50,831 Number of people who live in another county (or state) but work in Marion County 184,953

Top five counties sending workers INTO Marion County:

County Sending Workers Workers

Hamilton County 54,836 Hendricks County 33,250 Johnson County 26,882 Hancock County 15,002 Boone County 11,284 Total of above 141,254 20.5% of Marion County workforce

Top 5 counties receiving workers FROM Marion County:

County Receiving Workers Workers

Hamilton County 15,145 Hendricks County 10,014 Johnson County 7,063 Out of State 3,045 Boone County 2,941 Total of above 38,208 6.9% of Marion County labor force

Source: STATS Indiana, 2018

Indianapolis Region Business Community

Largest Regional Employers

Regional Company County Industry Employees City, County & Township Government 77,249 Regional Government Offices State of Indiana 33,520 Regional Government Offices IU Health 23,187 Regional Hospitals and Healthcare St. Vincent Hospitals & Health Center 17,398 Regional Hospitals and Healthcare Federal Government 16,918 Regional Government Offices Community Health Network 11,328 Regional Hospitals and Health Care Pharmaceutical Development, Manufacturing Eli Lilly and Company 10,005 Marion and Distribution Walmart 8,926 Regional Retail Department Stores Kroger 7,675 Regional Retail Grocers Boone/Marion/ Amazon 5,000+ Order Fulfillment Hendricks FedEx 5,000 Marion Package and Freight Shipping Anthem 4,866 Marion Health Benefits and Insurance Eskenazi Health 4,620 Marion Hospitals and Healthcare Meijer 4,594 Regional Retail Department Stores Marion/ Surgical and Medical Diagnostic Instrument Roche Diagnostics 4,500 Hamilton Development, Manufacturing and Distribution Indiana University-Purdue University 4,354 Marion Colleges and Universities Indianapolis Defense Finance & Accounting Service 4,337 Marion US Department of Defense Payment Services Franciscan St. Francis Health 4,300 Regional Hospitals and Healthcare IU School of Medicine & IU School of 4,040 Marion Colleges and Universities Dentistry Rolls-Royce 4,000 Marion Aircraft Engine Development and Manufacturing United Parcel Service 4,000 Regional Package and Freight Shipping Archdiocese of Indianapolis 3,650 Regional Catholic Organizations Roudebush VA Medical Center 2,971 Marion Hospitals and Healthcare Covance 2,800 Marion Contract Laboratory Services Goodwill Industries of Central Indiana 2,600 Regional Education, Training and Commercial Services

Indianapolis Region Business Community

Largest Regional Employers Continued Regional Company County Industry Employees Allison Transmission 2,500 Marion Heavy-Duty Transmission Manufacturing Lowe’s 2,123 Regional Home Improvement Stores Chase 2,100 Regional Banking and Financial Services AT&T 2,000 Marion Telecommunications Target 1,849 Regional Department Stores F.A. Wilhelm Construction 1,750 Marion Construction Duke Energy 1,835 Hendricks Electric Utility Kohl’s 1,835 Regional Department Stores CVS/Pharmacy 1,800 Regional Health and Beauty Product Stores Navient 1,700 Hamilton Education Loan Servicing Salesforce 1,700 Marion Cloud-Based Marketing Service Raytheon 1,600 Marion Electronics Testing and Analysis Laboratory OneAmerica/State Life Insurance 1,600 Marion Insurance/Financial Products and Services Lowe’s 1,500 Marion Customer Contact Center Corteva Agriscience 1,480 Marion Agricultural Chemicals & Biotechnology Liberty Mutual 1,430 Marion Insurance Indianapolis Power & Light Company 1,400 Marion Electric Utility BMW Constructors 1,350 Marion Construction Riverview Hospital 1,350 Hamilton Hospitals and Healthcare Hendricks Regional Health 1,330 Hendricks Hospitals and Healthcare Menards 1,250 Regional Home Improvement Stores GEICO 1,250 Hamilton Customer Contact Center Walgreens 1,239 Regional Health and Beauty Product Stores CNO Financial 1,200 Hamilton Insurance Red Gold 1,200 Madison Tomato Products Butler University 1,134 Marion Colleges and Universities Citizens Energy Group 1,100 Marion Water and Natural Gas Utility Finish Line 1,100 Marion Sports Apparel Keihin North America 1,050 Madison/Hancock Motor Vehicle Parts

Sources: Indianapolis Business Journal, Reference USA, Indy Chamber, Indy Partnership, 2018

Indianapolis Region Largest Call Centers

Call Center Company City/County Function Industry Employees Customer Lowe's Indianapolis/Marion 1,500 Retail Service

Customer GEICO Indianapolis/Marion 1,200 Insurance Service

American Funds Customer Carmel/Hamilton 995 Financial Services Capital Group Service

Charles Schwab & Customer Indianapolis/Marion 900 Financial Services Co. Service

Technical Third Party Conduent Anderson/Madison 850 Support Outsourcer

Claims Processing & Anthem Indianapolis/Marion 765 Insurance Customer Service

Customer Ascension Health Indianapolis/Marion 530 Service, Healthcare Billing, IT

Customer Defender Indianapolis/Marion 500 Security Service

Customer ADT Hamilton/Fishers 475 Security Service

Customer Navient Fishers/Hamilton 453 Financial Services Service

Customer Sallie Mae Indianapolis/Marion 409 Financial Services Service

Customer Solid Waste Republic Services Hamilton/Fishers 370 Service Recycling

Customer Allstate Marion/Indianapolis 350 Insurance Service

The 9-county Indianapolis Region includes Boone, Hamilton, Hancock, Indy Partnership Hendricks, Johnson, Madison, Marion, Morgan and Shelby counties. E-mail: [email protected] Website: www.indypartnership.com Last Updated 3/5/2018 Call Center Company City/County Function Industry Employees Collections, Third Party Premiere Credit Indianapolis/Marion 350 Accounting, Outsourcer IT

Customer AT&T Indianapolis/Marion 340 Service & Telecommunications Tech Support

MHS (Managed Customer Indianapolis/Marion 300 Insurance Health Services) Service

Claims Processing & Hartford Insurance Indianapolis/Marion 300 Insurance Customer Service

Back-Office – Roche Diagnostic Processing & Indianapolis/Marion 300 Healthcare Corporation Customer Service

Resort Reservations Condominiums Indianapolis/Marion 300 & Customer Travel International (RCI) Service

Customer Ingram Micro Mobility Indianapolis/Marion 250 Telecommunications Service

Comcast Cablevision Customer Indianapolis/Marion 240 Telecommunications Inc. Service

Alpine Access (at- Customer Third Party Indianapolis/Marion 200 home agents) Service Outsourcer

Help Desk & Lockheed Martin Indianapolis/Marion 200 Information Technology Center

Baker Hill Customer Indianapolis/Marion 195 Financial Services Corporation Service

Customer Duke Energy Indianapolis/Marion 180 Utilities Service

Customer Bluegreen Vacations Indianapolis/Marion 180 Service & Travel Sales

The 9-county Indianapolis Region includes Boone, Hamilton, Hancock, Indy Partnership Hendricks, Johnson, Madison, Marion, Morgan and Shelby counties. E-mail: [email protected] Website: www.indypartnership.com Last Updated 3/5/2018 Call Center Company City/County Function Industry Employees Web-Based Summex Health Indianapolis/Marion 160 Health Healthcare Management/WebMD Counseling

Technical Consona Corp Indianapolis/Marion 150 Software Support

Customer CareSource Indianapolis/Marion 150 Healthcare Service

Sales & Third Party TeleServices Direct Anderson/Madison 150 Telemarketing Outsourcer

Customer Monster Worldwide Indianapolis/Marion 130 Consulting Service

Consumer Home Services Angie's List Indianapolis/Marion 120 Service Marketplace Reviews

Mays Chemical Co. Customer Indianapolis/Marion 112 Chemicals Inc. Service

Customer Citizens Energy Indianapolis/Marion 111 Utilities Service

Business Data ADP Indianapolis/Marion 100 Processing Processing Outsourcer

Customer Accredo Indianapolis/Marion 100 Healthcare Service

Customer Bell Industries Indianapolis/Marion 100 Service & Telecommunications Tech Support

Customer Spectrum Carmel/Hamilton 100 Telecommunications Service

Household Finance Customer Indianapolis/Marion 100 Financial Services Corp. Service

Metropolitan Life Customer Indianapolis/Marion 100 Insurance Insurance Service

Pearson Education Customer Indianapolis/Marion 100 Education Inc. Service

The 9-county Indianapolis Region includes Boone, Hamilton, Hancock, Indy Partnership Hendricks, Johnson, Madison, Marion, Morgan and Shelby counties. E-mail: [email protected] Website: www.indypartnership.com Last Updated 3/5/2018 Call Center Company City/County Function Industry Employees Keihin Indiana Customer Indianapolis/Marion 100 Automotive Precision Technology Service

Indianapolis Power & Customer Indianapolis/Marion 90 Utilities Light Company Service

Customer Osram Sylvania Westfield/Hamilton 90 Consumer Products Service

Appraisal Mortgage Lending Streetlinks Indianapolis/Marion 90 Services Services

Customer AllianceOne Anderson/Madison 85 Telecommunications Service

Customer Renaissance Indianapolis/Marion 82 Insurance Service

Customer Third Party Engaging Solutions Indianapolis/Marion 80 Service Outsourcer

Sales & Third Party TeleServices Direct Indianapolis/Marion 80 Telemarketing Outsourcer

J.D. Byrider Systems Indianapolis/Marion 75 Collections Automotive Inc.

CTI Group Holdings Customer Indianapolis/Marion 75 Financial Services Inc. Service

Claims Golden Rule Processing & Indianapolis/Marion 75 Insurance Insurance Co. Customer Service

Order Processing & Express Scripts Whitestown/Boone 75 Healthcare Customer Service

Guitar Center/ Customer Indianapolis/Marion 75 Consumer Products Musician’s Friend Service

Customer Newspaper Indianapolis Star Indianapolis/Marion 73 Service/Sales Publishing

The 9-county Indianapolis Region includes Boone, Hamilton, Hancock, Indy Partnership Hendricks, Johnson, Madison, Marion, Morgan and Shelby counties. E-mail: [email protected] Website: www.indypartnership.com Last Updated 3/5/2018 Call Center Company City/County Function Industry Employees Mortgage Ace Mortgage Indianapolis/Marion 50 Loan Financial Services Origination

Customer Advantage Health Service & Indianapolis/Marion 50 Healthcare Solutions Claims Processing

Customer Medical Equipment Puritan Bennett Indianapolis/Marion 50 Service Manufacturing

Customer ADESA Corp. Indianapolis/Marion 50 Auto Auctions Service

Indianapolis Region Call Center Employment, Wages & Applicants

Number of Entry Hourly Median Hourly Occupation Employees* Wage** Wage** Customer Service Representatives 26,890 $10.53 $16.62 Office Clerks, General 26,540 $9.48 $15.65 First-Line Supervisors of Office and Administrative 13,100 $15.94 $25.99 Support Workers Sales Representatives, Services, All Other 9,080 $12.15 $24.30 Billing and Posting Clerks 3,950 $12.87 $17.21 Sales Managers 3,030 $29.26 $56.33 First-Line Supervisors of Non-Retail Sales Workers 2,450 $22.75 $40.93 Telemarketers 2,310 $9.74 $13.81 Bill and Account Collectors 1,860 $12.53 $15.80 Data Entry Keyers 1,260 $10.03 $14.57 File Clerks 1,130 $9.89 $15.42 Switchboard Operators, Including Answering Service 580 $10.34 $13.79 Telephone Operators 60 $13.33 $17.77

Average Occupation Applicants*** Desired Wage Customer Service Representatives 6,132 $11.64 Office Clerks, General 2,608 $10.67 Sales Representatives, Services, All Other 1,499 $14.70 Data Entry Keyers 1,118 $10.52 Sales Managers 889 $25.09 Bill and Account Collectors 717 $11.58 Billing and Posting Clerks 679 $10.98 First-Line Supervisors of Office and Administrative Support Workers 570 $14.66 File Clerks 497 $8.28 Telemarketers 394 $8.07 Telephone Operators 366 $8.49 Switchboard Operators, Including Answering Service 248 $8.29 First-Line Supervisors of Non-Retail Sales Workers 207 $20.60

Sources: BLS, May 2017 (released May 2018); Indiana Department of Workforce Development, August 2018.

* Employment data are for the Indianapolis-Carmel-Anderson, Bloomington, Columbus, Kokomo, Lafayette and Muncie MSAs. ** Wage data are for the Indianapolis-Carmel-Anderson MSA. *** Data represent all active applicants in the Indiana Career Connect system (www.indianacareerconnect.com) from August 1, 2016-July 31, 2018 for the Indianapolis Regional Labor Shed, which is composed of 27 counties in Central Indiana.

Indianapolis Region Education

Regional Degrees Granted 2016-2017 Selected National Rankings Degree Area Certificate Associate Bachelor Grad

. #1 Undergraduate Engineering Program – Total 5,319 4,137 33,925 16,674 Rose-Hulman Institute of Technology Health 1,209 1,219 4,130 2,857 . #1 Graduate Analytical Chemistry Program – Professions Purdue University Business, Mgmt, 1,037 1,111 7,176 3,029 . #1 Undergraduate and Graduate Biological/ & Marketing Agricultural Engineering Programs – Purdue Computer & Info 243 136 1,553 622 University Sciences . #1 Graduate Public Affairs Program – Indiana Engineering & University 97 177 3,553 1,400 Technical . #1 Regional College in the Midwest with a Focus on Undergraduate Teaching – Taylor Biological & Biomedical 10 17 1,479 364 . #1 Most Innovative School – Butler Sciences Source: U.S. News and World Report, 2018 Regional Data by Campus

Ivy Tech Community College of Indiana awards more Total Degrees Associates degrees annually than any other two-year Enrollment Awarded institution in the U.S. FY 2016-17 FY 2016-17 4-Year Colleges and Universities The International School of Indiana (ISI) was the first Indiana University-Bloomington 53,254 11,528 school in Indiana to be authorized by the International Purdue University-West Lafayette 44,190 10,893 Baccalaureate (IB) Organization to offer all three IB IUPUI 34,984 7,762 programs, and only the second school in the entire Ball State University 26,419 5,613 Midwest to achieve this distinction. ISI is the 14th school Indiana Wesleyan University 21,626 5,063 in the United States to be authorized for all three Indiana State University 16,638 2,752 programs. An additional nine public high schools in the University of Indianapolis 6,811 1,306 region offer an IB diploma. Butler University 5,163 1,204 Indiana University-East 6,420 909 The Indianapolis Region is home to 48 charter schools Indiana University-Kokomo 4,928 623 and 15 magnet schools. Marian University 4,042 784 Taylor University 2,874 452 In 2018, based on SAT and ACT test scores, college Anderson University 2,419 514 readiness, graduation rates and teacher quality, Niche Rose-Hulman 2,352 567 awarded A+ scores to Carmel-Clay, Zionsville, Hamilton DePauw University 2,253 559 Southeastern, and Brownsburg school systems. Earlham College 1,166 198 Saint Mary-of-the-Woods College 1,060 206 Franklin College 1,052 193 Regional High School Graduates Wabash College 848 189

Martin University 491 58 Public Schools Private Schools 2014 20,009 1,588 Community College Ivy Tech Community College - 2015 19,478 1,758 22,252 2,620 2016 19,976 2,002 Central Indiana (10 campuses)

2017 20,520 1,865 Sources: National Center for Education Statistics & Indiana Commission for Higher Education Source: Indiana Department of Education

4 Year 1. Ball State University 2. Indiana State University 3. Indiana University 4. Indiana University East 5. Indiana University Kokomo 6. Indiana University Northwest 7. Indiana University South Bend 8. Indiana University Southeast 9. IUPUI Columbus 10. Purdue University Fort Wayne 11. IUPUI Indianapolis 12. Purdue University 13. Purdue University Calumet 14. Purdue University North Central 15. University of Southern Indiana 2 Year 1. Ivy Tech Anderson 2. Ivy Tech Bloomington 3. Ivy Tech Columbus 4. Ivy Tech E. Chicago 5. Ivy Tech Elkhart 6. Ivy Tech Evansville 7. Ivy Tech Fort Wayne 8. Ivy Tech Gary 9. Ivy Tech Indianapolis 10. Ivy Tech Kokomo 11. Ivy Tech Lafayette 12. Ivy Tech Lawrenceburg 13. Ivy Tech Logansport 14. Ivy Tech Madison 15. Ivy Tech Marion 16. Ivy Tech Michigan City 17. Ivy Tech Muncie 18. Ivy Tech Richmond 19. Ivy Tech Sellersburg 20. Ivy Tech South Bend 21. Ivy Tech Terre Haute 22. Ivy Tech Valparaiso 23. Ivy Tech Warsaw 24. Vincennes University 25. Vincennes University Jasper Private 1. Ancilla Domini College 14. Hanover College 26. Saint Mary’s College 2. Anderson University 15. Holy Cross College 27. Saint Meinrad School of Theology 4. Bethel College 16. Huntington University 28. Taylor University 5. Butler University 17. Indiana Tech 29. Trine University 6. Calumet College of Saint Joseph 18. Indiana Wesleyan University 30. University of Evansville 7. Christian Theological Seminary 19. Manchester University 31. University of Indianapolis 8. Concordia Theological Seminary 20. Marian University 32. University of Notre Dame 9. DePauw University 21. Martin University 33. University of Saint Francis 10. Earlham College 22. Oakland City University 34. Valparaiso University 11. Franklin College 23. Rose-Hulman Institute of Technology 35. Wabash College 12. Goshen College 24. Saint Joseph’s College 36. Western Governors University (online only) 13. Grace College 25. Saint Mary-of-the-Woods College

Indianapolis Region Incentives

Incentive/Credit Description Criteria /Requirements Real Property Tax Phase in of real property tax Granted to a company according to local qualification Abatement obligation over one to ten-year period. criteria based on new and retained jobs, wages and IC 6-1.1-12.1-17 economic impact of project. Prior approval of local government agency. Approval must happen before construction permits are pulled.

Personal Property Tax Phase in of personal property (used Granted to a company according to local qualification Abatement: directly in production, R&D, criteria based on new and retained jobs, wages and Manufacturing, Research distribution processes) tax obligation economic impact of project. and Development, over a one to ten-year period. Prior approval of local government agency. Information Technology Approval must happen before equipment is operational. and Logistics/Distribution Equipment IC 6-1.1-12.1-17

Sales Tax Exemption - Research and development No requirements. Research and equipment is exempt from state sales Development Equipment tax. IC 6-2.5-5

Sales Tax Exemption – Transactions involving tangible Tangible personal property must be owned, operated or Motorsports personal property comprising any part leased by a professional racing team qualify. IC 6-2.5-5-37 of a professional motor racing vehicle excluding tires and accessories are exempt from state sales tax.

Sales Tax - Personal Machinery, tools and equipment Exemption does not apply to transactions involving Property acquired for direct use in the direct distribution equipment or transmission equipment acquired IC 6-2.5-5 production, manufacture, fabrication, by a public utility engaged generating electricity. assembly, processing, refining, Must meet qualifications set by the Indiana Utility finishing of tangible personal property Regulatory Commission. are tax exempt. Tangible personal property acquired for resale is also qualified for tax exemption.

Sales Tax – Utilities Utilities used in certain manufacturing Utilities include electrical energy, natural or artificial gas, IC 6-2.5-5 capacities are tax exempt. water, steam and steam heat. Qualifications are set by the Indiana Utility Regulatory Commission.

Economic Development This program provides refundable tax IEDC approval. for a Growing Economy credits based on the additional payroll Significant new Indiana job creation. (EDGE) - New Jobs for new jobs created in Indiana. EDGE Significant local participation. IC 6-3.1-13 can be awarded on eligible gross Average wage exceeds the industry sector average payroll for a period not to exceed 10 (NAICS). years EDGE agreement required. Annual verification of amount of individual income taxes withheld will trigger release of credits.

Incentive/Credit Description Criteria /Requirements Hoosier Business Tax credits for qualified investment IEDC approval. Investment Tax Credit made in Indiana facility. Increase total earnings of employee. (HBITC) Economically sound project that will benefit Indiana. IC 6-3.1-26 Major factor in decision to move forward. Overall positive fiscal impact Average wage will be at least 150 percent of the hourly minimum wage. Twenty percent of the qualified investment capital provided to a qualified Indiana business. Company must maintain operations in Indiana for at least ten years during the term that the tax credit is available. Annual report regarding new employees and average wage.

Headquarters Relocation Provides non-refundable tax credits to IEDC approval. Tax Credit relocating corporate headquarters Credit is up to 50 percent of the qualified investment and IC 6-3.1-30 based upon relocation costs. carry forward not to exceed nine consecutive years. Currently maintains HQ outside Indiana and no previous HQ in Indiana. Prior year international revenue of at least $50M. Commit contractually to moving HQ.

21st Century Fund The Indiana 21st Century Research IEDC Board approval. State Budget Committee review IC 5-28-16 and Technology Fund was created to (public meeting). stimulate the process of diversifying the State's economy by developing and commercializing advanced technologies in Indiana. The fund is managed by Elevate Ventures.

Indiana Research Tax credit based on qualified research Credit is the lesser of $1M or the increment of Indiana Development Tax Credit expense incurred for research qualified research expenses over the taxpayer's base (R&D) conducted in Indiana. amount multiplied by 15 percent. IC 6-3.1-4 May be claimed when filing state income taxes by including the IT-20 REC form. May carry forward an unused credit for 10 years.

Venture Capital Investors who provide qualified debt IEDC approval. Investment Tax Credit or equity capital to Indiana companies Available to any taxpayer who is an individual or entity that IC 6-3.1-24 receive a credit against their Indiana has any state tax liability. income tax liability. A taxpayer must apply to the IEDC for a certification that the proposed investment plan would qualify for a credit. The total amount of tax credits any calendar year may not exceed twelve and a half million dollars ($12,500,000).

Patent Income Tax Exempt from certain income derived The patent income exemption applies only to companies Exemption from qualified utility and plant patents. with 500 or fewer employees. IC 6-3-2-21.7 The exemption percentage decreases Qualified taxpayers are eligible for 50 percent of patent over the next five years to 10 percent income for each of the first five years. in the 10th year.

The 9-county Indianapolis Region includes Boone, Hamilton, Hancock, Indy Partnership Hendricks, Johnson, Madison, Marion, Morgan and Shelby counties. E-mail: [email protected] Website: www.indypartnership.com Last updated 8/8/2018 Incentive/Credit Description Criteria /Requirements Certified Technology A state-designated area within a city, IEDC approval. Parks (CTP) town or county where at least one Investments in a CTP may qualify for a property tax credit. IC 36-7-32 business is primarily engaged in high A CTP may access an incremental tax fund created from technology activity and creating jobs. business sales taxes of businesses within the park and A CTP is supported by higher individual income taxes from companies within the park education or a private research-based (see Certified Technology Park Grant Fund.) Up to $5 institute. CTP granted by IEDC million for leasing, construction or purchasing of capital assets located in CTP. CTP applied for by local community. Job creation. Engaged in high technology activity. CTP may have other local requirements. If a business is seeking EDGE credits, an ordinance must be adopted recommending the granting of EDGE credits.

Community Tax credit available to companies IEDC approval. Revitalization located in a designated CRED. There must be no reduction or cessation of operations in Enhancement District Credits are for 25 percent of qualified Indiana to locate within CRED. Tax Credit (CRED) investment. If a business is seeking EDGE credits, an ordinance must IC 6-3.1-19 be adopted recommending the granting of EDGE credits.

Industrial Development IDGF grant is awarded to eligible units IEDC approval. Grant Fund (IDGF) of government to help in meeting the Contributions made to tax-exempt, 501c organizations. IC 5-28-25 infrastructure needs of the new or Credits are awarded to 501c's for distribution to individuals expanding facility. Up to 50 percent of or businesses. eligible off-site infrastructure may be Local community matching funds. awarded. Submit description of costs and map and design of proposed improvements.

Neighborhood Tax credits for corporations or A building or complex of buildings which: Assistance Credit individuals who contribute to an * contains 300,000 interior square feet or greater. organization to build public-private * was placed in service at least 20 years ago. partnerships in economically * at least 75 percent of the interior floor space has been disadvantaged areas. The credit is vacant for at least two years. equal to 50 percent of contribution to * contributes to an IEDC approved neighborhood organization. Credit is applied against organization and plan. Indiana income tax liability.

Industrial Recovery Site Tax credits are based on a No requirements. Tax Credit percentage of qualified investment for IC 6-3.1-11 rehabilitation of property made to an existing building which meets square footage, age and vacancy requirements. Credits are applied to state income tax liability and can be carried over.

Enterprise Zone Credits Various incentive opportunities exist IEDC approval. for companies within EZ. Available Credits are assignable. credits to qualified businesses: Loan Limited carry forward of credits Interest Tax Credit (IC 6-3.1-7), Gross Requirements are specific to individual incentive Income Tax Exemption, Wage programs. Exemptions, Investment Credit and Investment Cost Credit (IC 6-3.1-10).

Incentive/Credit Description Criteria /Requirements Vacant Building Tax One-year abatement based on the Prior approval by local government agency. Abatement occupation of a qualifying vacant Approval must happen before occupying the facility. IC 6-1.1-12.1-16 building. Granted to a company Three years at 100% if certain conditions met. according to local qualifications based on occupying a previously vacant building. Must be used for commercial or industrial purposes.

Skills Enhancement Two-year grant awarded directly to IEDC approval. Fund the company for reimbursement of IC 5-28-7 eligible training costs associated with a project. Grant can be up to 50 percent of total training budget with cap of $200,000.

Work Keys State job profiling system for new or Award based on capital investment, quality of jobs, quality existing Indiana businesses providing of training, number of employees trained and impact on evidence of workforce readiness. economy.

Recycling Market Recycling Market Development The RMDP is administered by the Indiana Department of Development Program Program (RMDP) helps recyclers by Environmental Management and operates under the IC 4-23-5.5-14 providing funding for equipment Recycling Market Development Board. The board specifically needed to remanufacture determines all final funding for eligible projects. Approval recyclable materials into finished of funding is announced at subsequent Board meetings. products or industrial feedstocks.

Voluntary Remediation Credit available for voluntary cleanup Criteria are specific to individual financing programs. Tax Credits at eligible brownfield sites Remediation plan developed. IC 13-25-5 Application filed with IFA. A qualified investment certification must be received prior to start of remediation. Local legislative body must pass resolution approving the brownfield redevelopment project and credit.

Financing Programs There are several financing vehicles Requirements are specific to individual financing for companies to review on both a programs. state and local level. Both taxable and tax exempt bonds, lease financing, Tax Increment Financing (TIF), SBA loans through CDCs, Indiana Port Commission and various utility loan programs.

Brownfield Tax A partial or full waiver of delinquent A history of the property is needed and outline a Reduction/Wavier tax liability for Brownfield properties remediation and reuse plan to qualify for approval of the IC6-1.1-45.5 reduction/waiver. Requires approval from various government agencies and IFA. Must provide proof of ownership of property and proof that the owner was not involved in cause of environmental issues. The cleanup and reuse must occur by date provided by applicant for the reduction/waiver to become permanent.

The 9-county Indianapolis Region includes Boone, Hamilton, Hancock, Indy Partnership Hendricks, Johnson, Madison, Marion, Morgan and Shelby counties. E-mail: [email protected] Website: www.indypartnership.com Last updated 8/8/2018 Incentive/Credit Description Criteria /Requirements Renewable Energy Commercial and industrial operations, Exemption is allowed every year that a qualifying system Property Tax Exemption as well as residential households, with functions. IC 6-1.1-12-35.5 systems that generate energy using The entire renewable energy system and affiliated solar, wind, hydropower, or geothermal equipment that is unique to the system, including resources – including geothermal heat equipment for storage and distribution, are exempt from the pumps – are exempt from property tax. property tax. The exemption applies to both real property and mobile homes equipped with renewable energy systems, and may only be claimed by property owners.

Brownfield Revolving The purpose of the Indiana Application with the Indiana Department of Environmental Loan Fund Brownfields Program's Revolving Loan Management. Fund (RLF) Incentive is to facilitate the Site must meet definition of brownfield as determined by redevelopment of brownfield sites by the State of Indiana. making low-cost funding available through low-to-zero interest loans to finance environmental cleanups and facilitate the public or private redevelopment of brownfield sites throughout the state.

Hoosier Alternative Fuel A tax credit applied toward investment The manufacturer must compensate its employees at least Vehicle Manufacturer Tax in the manufacturing of alternative fuel 150% of the state's hourly minimum wage and agree to Credit vehicles. The credit is assessed maintain operations for at least 10 years. Additional IC 6-3.1-31.9 against the corporation’s tax liability. restrictions apply. For the purpose of this incentive, AFVs are defined as vehicles designed to operate on E85, biodiesel, natural gas, liquefied petroleum gas (propane), hydrogen, methanol, coal-derived liquid fuels, non-alcohol fuels derived from biological material, P-Series fuels, or electricity. IEDC must review and approved applications for this incentive.

Information Technology Enterprise information technology Enterprise information technology includes: servers and Personal Property equipment is exempt from personal routers, equipment within the “enterprise” or “data center” Exemption property taxation for a period agreed to for networking or data storage, and generators for IC 6-1.1-10-44 by local designating body. uninterrupted power supply to data center systems. Equipment cannot include computer hardware designed for single user, workstation, or departmental level use. Eligible businesses include: business operating one or more facilities for computing, networking, or data storage; entity is located in a facility or data center in Indiana; investment is at least $10,000,000 in personal and real property and average employee wage of the entity is at least 125% of the county average wage.

Indianapolis Region Quality of Life

“Indianapolis is the best of both worlds – Monon Trail/Monon Greenway all the sophistication of a modern The Monon Trail/Monon Greenway runs 24 miles from downtown Indianapolis, through Carmel and metropolis, while retaining its hometown Westfield to Sheridan. In Indianapolis the Monon Hoosier demeanor.” connects with the Central Canal Towpath along the Indiana Central Canal, and the Fall Creek Trail. - Home and Away magazine In Westfield, the trail provides access to the Midland Trace, Anna Kendall and the Little Eagle Creek trails. With the nation’s 15th largest city at its center and no The Monon Trail is used by more than 1.3 million shortage of thriving towns and small communities people annually. throughout the nine counties, the Indianapolis Region draws attention for being vibrant and Central Canal progressive as well as culturally rich and hospitable. In the 1830’s, the Central Canal was envisioned as part of an eight-canal system to cross the state and Greenways link major points of commerce. After three years of construction and the introduction of railroads, debts Indianapolis Cultural Trail halted the project, leaving the Central Canal with no The Indianapolis Cultural Trail: A Legacy of Gene & connections to other navigable waterways. In 1881, Marilyn Glick is a world-class urban bike and the Indianapolis Water Company purchased the pedestrian path that connect neighborhoods, Cultural canal. The Central Canal is still a primary source of Districts and entertainment amenities, and serves as drinking water for the Indianapolis area and receives the downtown hub for the entire central Indiana its water from the White River. The Central Canal greenway system. The 8 mile trail provides Towpath provides connection from Broad Ripple to downtown connectivity, bicycle friendliness and Downtown along the historic canal. urban walkability to the city. Additional greenways traverse the region, including Eagle Creek Trail, Fall Creek Trail, Little Buck Creek Trail, Pennsy Rail Trail, Pleasant Run Trail, Pogues Run Trail, White River Trail, White Lick Creek Trail, Zionsville Rail Trail, Tracy Trail, Landersdale Trail, 146th Street Trail, Vandalia Trail, Carey Road Trail and many others.

Bicycling

There are currently 64 miles of on-street bike lanes in operation in Marion County with another 200+ miles planned. With 25 stations and 250 bikes located on or near the Indianapolis Cultural Trail, the Pacers Bikeshare bicycles are available to anyone with a 24- Hour Pass or Annual Membership. Noblesville and Carmel also have bike rental programs.

The 9-county Indianapolis Region includes Boone, Hamilton, Hancock, Indy Partnership Hendricks, Johnson, Madison, Marion, Morgan and Shelby counties E-mail: [email protected] Website: www.indypartnership.com Last Updated 8/22/2018

Indianapolis Region Quality of Life

Top Communities and Housing Indianapolis Museum of Art Founded in 1883, the Indianapolis Museum of Art is Indianapolis is the most affordable metropolitan among the 10 largest and 10 oldest general art home market in the United States, according to museums in the nation. With a collection of more multiple rankings and surveys. Throughout the than 54,000 works spanning 5,000 years, the IMA entire region, scores of exceptional communities offers significant holdings of African, American, offer diverse and plentiful lifestyle options, from Asian, European and contemporary art, textiles and college towns and planned communities to mid- fashion art, as well as a growing collection of sized cities and small towns. Whether you’re design arts. Its $25 million Virginia B. Fairbanks Art looking for quiet country roads, bustling, child-filled & Nature Park, located on 100 acres of untamed soccer fields and parks, or sophisticated urban woodlands, wetlands, a lake and meadows living, the Indianapolis Region has something for adjacent to the museum, is one of the largest everyone. Here are just a few recent accolades: museum art parks in the country. The art park, completed in 2010, caps off a recent $74 million Indianapolis: Top 10 Downtowns, Livability.com, 2015 expansion that features three new wings and 50 Westfield, Carmel, Fishers, Plainfield, Greenwood – Best percent more gallery space. Small Cities in America, WalletHub, 2016 Carmel – Best Small City in America to Raise a Family, Eiteljorg Museum SmartAsset, 2017 Located in downtown Indianapolis, the Eiteljorg Carmel – Best Place to Live in the US, Niche.com, 2018 Museum houses an extensive collection of Native Fishers – Best Place to Live in America, Money, 2017 American art, as well as Western American Carmel – America’s Best City to Live, 24/7 Wall Street, paintings and sculptures collected by businessman 2017 and philanthropist Harrison Eiteljorg. The museum houses one of the finest collections of Native contemporary art in the World. Museums

James Whitcomb Riley Museum Home The Children’s Museum of Indianapolis The James Whitcomb Riley Museum Home is on The Children’s Museum of Indianapolis is the the National Register of Historic Places and is world’s largest children’s museum, welcoming more located in the Lockerbie Square Historic District at than one million visitors each year. With a rich 528 Lockerbie Street. It was named a National collection history of more than 80 years, the Historic Landmark in 1962. While never owned by museum has been using objects to inspire Riley, the Hoosier Poet and author of Little Orphan imaginations and connect generations for decades. Annie and The Raggedy Man, lived in the home for 23 years. The 472,900 square-foot facility houses more than

12,000 artifacts. Visitors can explore physical and President Benjamin Harrison Home natural sciences, history, world cultures, and the The Benjamin Harrison Home, in Indianapolis’ Old arts. Highlights include Dinosphere, a 1917 vintage Northside Historic District, was the home of the carousel, full-size and miniature trains, Dale Twenty-third President of the United States. Chihuly’s five-story Fireworks of Glass sculpture Harrison had the house built in 1870 and he lived and the SpaceQuest Planetarium. there until his death in 1901.

NCAA Hall of Fame and Museum Madame Walker Theatre Center The NCAA Hall of Champions boasts two-levels of Old National Centre/Murat Theatre interactive exhibits to engage visitors and create a Hilbert Circle Theatre true-to-life understanding of what it takes to make The Palladium the grade. On the first level, all 23 NCAA sports Paramount Theatre Center and Ballroom are represented and include a novice to historian trivial challenge, current team rankings, video Professional Sports Teams highlights, and artifacts donated from colleges Colts - Football around the nation. On the second level, is a fully Pacers – Men’s Basketball interactive area to compete virtually and hands-on, Fever – Women’s Basketball a media room displaying current games on seven Indianapolis Fuel – Ice Hockey television screens, and 1930's retro basketball Indianapolis Indians – AAA Baseball gymnasium. Indy Eleven – Soccer Indy 500 – Indy Car Indianapolis Zoo and Botanical Gardens Brickyard 400 - NASCAR The Indianapolis Zoo, a private non-profit NHRA Nationals – Drag Racing organization is the only institution accredited by the Association of Zoos and Aquariums and the Recreation American Alliance of Museums as a zoo, aquarium Golf Courses – Thirteen public golf courses are and botanical garden. The primary points where located in Marion County people connect with animals and plants are within Lakes and Reservoirs – Eagle Creek Reservoir, the Zoo's "biomes," or collection of habitats. The Geist Reservoir, Morse Reservoir, Heritage Lake biome concept presents approximately 250 species City Parks – Indy Parks manages 207 properties of animals and more than 2,000 varieties of plants State Parks – White River State Park, Ft. Harrison together in simulated natural habitats. State Park, Mounds State Park, Morgan Monroe State Forest, Atterbury State Fish & Wildlife Area Conner Prairie Interactive History Park Bark Parks – Four “bark parks” are located in Conner Prairie is a living history museum in Marion County Fishers, that preserves the William Conner home Indiana State Fairgrounds – Home to the annual (listed on the National Register of Historic Places) Indiana State Fair, Indianapolis Home Show, and and recreates a slice of life in 19th century Indiana. Indianapolis Boat, Sport & Travel Show

Indiana History Annual Festivals and Events The Indiana State Capitol, Indiana State Museum, International Violin Competition Indiana State Library, Indiana World War Memorial, Drum Corps International World Championships Indiana Soldiers and Sailors Monument are all Midwest Fashion Week located in downtown Indianapolis and afford Heartland Film Festival residents and visitors alike an opportunity to learn Gen Con about the Hoosier State in exciting ways. Symphony on the Prairie Circle City Classic Arts and Culture Venues Indiana Black Expo Indiana Repertory Theatre/Indiana Roof Ballroom Indy Jazz Fest Clowes Memorial Hall Indianapolis 500 Festival Phoenix Theatre Indiana State Fair

Just For Fun Indianapolis Motor Speedway Hall of Fame Kurt Vonnegut Memorial Library Museum, which opened in 1956. The museum The Kurt Vonnegut Memorial Library is dedicated to moved into its current building located in the infield championing the literary, artistic and cultural in 1975. Also on the grounds is the Brickyard contributions of the late writer, artist and Crossing Golf Resort, which originally opened as Indianapolis native Kurt Vonnegut, Jr. The library the Speedway Golf Course in 1929. The golf serves as a cultural and educational resource course has 14 holes outside of the track, along the facility, museum, art gallery and reading room. It backstretch, and four holes in the infield. supports language and visual arts education through programs and outreach activities with other Lucas Oil Raceway Park local arts organizations. is a racing circuit complex in Clermont. It has a 0.686-mile oval, 2.5-mile road course, and 4,400- Highlighted attractions of the library include a foot drag strip. museum, art gallery and reading room. The museum features rare remnants from Vonnegut’s Westfield Grand Park life, including the author’s Smith-Corona The 400-acre sports campus features 31 grass and Coronamatic 2200 typewriter, an unopened box of synthetic field sport fields and 26 baseball and the author’s Pall Mall cigarettes discovered by his softball diamonds along with other visitor amenities. children behind a bookcase following his death, a series of rejection letters sent to the author by Plainfield Recreation and Aquatic Center magazines, and a complete replica of his writing Splash Island Indoor Aquatic Center has studio. recreational and programmed swim times year- round! The 20,000 sq. ft. aquatic center features a Cultural Districts 5,742 sq. ft. leisure pool including three lap lanes, a Visit the Carmel Arts and Design District, two-story waterslide, zero depth entry, interactive Downtown Zionsville, and Indianapolis’ Mass Ave, children’s play area, gentle winding river and a Fountain Square, Broad Ripple and The Wholesale pulsating vortex. District for a vast array of cutting edge restaurants, vibrant bars, and thought provoking art galleries. Sister Cities Indianapolis has eight sister cities as designated by Dallara IndyCar Factory Sister Cities International. The new Dallara IndyCar Factory in Speedway lets you take the wheel in realistic driving simulators. Taipei, Taiwan (1978) Cologne, Germany (1988) Indianapolis Motor Speedway Monza, Italy (1993) In addition to the Indianapolis 500, the speedway Piran, Slovenia (2001) also hosts NASCAR’s Brickyard 400. From 2000 to Hangzhou, People's Republic of China (2009) 2007, the speedway also hosted the United States Campinas, Brazil (2009) Grand Prix for Formula One. The inaugural USGP Northamptonshire, United Kingdom (2009) race drew an estimated 400,000 spectators, setting Hyderabad, India (2010) a Formula One attendance record. In 2008, the speedway added the Indianapolis Motorcycle Visit www.indypartnership.com for information on Grand Prix. On the grounds of the speedway is the additional arts and cultural amenities.

The 9-county Indianapolis Region includes Boone, Hamilton, Hancock, Indy Partnership Hendricks, Johnson, Madison, Marion, Morgan and Shelby counties 317-236-6262 or Toll Free 1-877-236-4332 E-mail: [email protected] Last Updated 2/24/2015 Website: www.indypartnership.com

Indianapolis Region

Indy Partnership Staff

Maureen Donohue Krauss Andrew Crecelius Chief Economic Development Officer Manager of Business Intelligence 317-464-2234 (office) 317-464-2268 (office) 248-821-0864 (cell) 317-625-8418 (cell) [email protected] [email protected]

Jacob Everett Caitlyn Piccirillo Vice President, Economic Development Project Assistant 317-464-2235 (office) 317-464-2226 (office) 765-425-9291 (cell) 317-410-1474 (cell) [email protected] [email protected]

Paula VanDeVanter Manager, Business Development 317-464-2204 (office) 317-695-6613 (cell) [email protected]

Jeff Barnett Research Director 317-464-2203 (office) 317-919-1444 (cell) [email protected]

Jen Pearl Director of International Programs 317-464-2214 (office) 440-391-0895 (cell)

[email protected]

Amy Stansfield Curtis Director of Investor Relations 317-464-2290 (office) 440-227-6748 (cell) [email protected]