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“As the world’s leading nutrition, health and wellness company, Nestlé has continuously pursued its purpose of enhancing quality of life and contributing to a healthier future for over 150 years. We do this by offering tastier and healthier products which are suitable for all stages of life and at any time of the day. From Vietnam, we are proud to introduce an unique taste of the country through our worldwide established brand names including MAGGI and NESCAFÉ to the global markets.” Ganesan Ampalavanar Managing Director of Nestlé Vietnam Nestlé Vietnam has a range of Maggi Culinary sauces and NESCAFÉ Coffee products, that really give a unique Taste of Vietnam. I believe the quality and taste of our products is unsurpassed and makes a great addition to your product range, for ethnic or mainstream sales channels. We match this with a world class service and focus on Exports from a team committed to your success. Our innovation pipeline will bring fresh ideas and products to further support you - and your ideas and suggestions are always welcome. Please get in touch with our IMS and Exports team so we can work on a Taste of Vietnam for your consumers, together. Will Mackereth Supply Chain Director of Nestlé Vietnam MENU 01 Introduction 5 Factories 9 02 Distribution Centers 18 03 Products 21 CUSTOMER SURVEY OVERALL SERVICES PROVIDED 89% Very good communication and service. For NESCAFÉ Dolce Gusto, Vietnam team is the easiest one to The Vietnam team collaborate with from is efficient and my perspective. effective. Keep up 6% 5% the good work! Customer Satisfactions Extremely satisfied BEST IN CLASS SERVICE PROVIDED NESTLÉ IN VIETNAM Very satisfied Somewhat satisfied 94% customer satisfied with our service Nestlé has a history in Vietnam dating back to 1912 when it established an office in Ho Chi Minh City. Over the past century, the company’s famous bird’s nest logo has become a trusted symbol of quality for generations of Vietnamese householders. After the Renovation Period in Vietnam in 1992 the Nestlé Group officially came back to the country with a joint venture between Perrier Vittel (which belongs to The Nestlé Group) and the Long An Trading Company. The joint venture company La Vie was founded. In 1995 Nestlé Vietnam was established, which is a 100% foreign invested enterprise, belonging to the Nestlé Group. Total investment capital of Nestlé Vietnam is nearly 600 million USD to date. The company employs more than 2300 employees, operates 4 factories and 2 distribution centers. Four factories produce food and beverage • Two distribution centers located in products in Dong Nai and Hung Yen provinces: North and South of Vietnam support to distribute goods. • Nestlé Dong Nai produces NESCAFÉ, MAGGI, MILO, NESTEA, NESVITA. • Nestlé Tri An produces NESCAFÉ and NESCAFÉ Dolce Gusto capsules and decaffeinated coffee as raw materials for export. • Nestlé Binh An produces RTD beverage. • Nestlé Bong Sen produces MILO RTD. Nestlé Vietnam makes a commitment to bring positive influences to Individuals and Families, Community and the Planet. 6 7 8 FACTORIES TRI AN FACTORY CERTIFICATES ISO 9001:2015 Kosher ISO 14001:2015 Certification international certification FSSC 22000 Kosher Organic Halal MUI - ISO 45001:2018 Certification Certification GCC - JAKIM SOUTH DC DONG NAI HEAD OFFICE 1 2 3 4 Latest technologies Latest technologies Recognized worldwide The 1st NESCAFÉ in pure soluble coffee in water based for the best-in-class Dolce Gusto process to enhance decaffeination factory in terms of manufacturing line in the best aroma and process to have 100% water usage. South East Asia. flavor. natural decaffeinated beans. 10 11 FACTORIES DONG NAI FACTORY CERTIFICATES ISO 9001:2015 international certification Halal MUI FSSC 22000 food Food Safety Certificate Halal HCA safety - MOH of VN SOUTH DC DONG NAI HEAD OFFICE 1 2 3 First flexible operation ASEAN culinary hub. Multi-product factory. factory in Nestlé world. 12 13 FACTORIES BINH AN FACTORY CERTIFICATES food ISO 9001:2001 international safety certification FSSC 22000 Food Safety Certificate Halal - HCA - MOH of VN PACK SIZE SOUTH DC STRAWHOLE SLIM BOX DONG NAI 115 ml 125 ml 180 ml 200 ml HEAD OFFICE 1 2 3 4 The multi-products Total capacity 145 The first and the The first factory to RTD factory with million liters per year only factory to be produce particulate average 3 million of which CMB is 125 validated to produce RTD beverages. briks per day in million liters and Nutrition RTD (NAN) various categories: other products is 20 in Zone AOA. Cocoa and Malt million liters. Beverages (CMB), Ambient Dairy, Nestlé Nutrition, RTD Coffee Tea Juice. 14 15 FACTORIES BONG SEN FACTORY CERTIFICATES ISO 9001:2015 FSSC 22000 food international safety ISO 14001:2015 NMS NORTH DC certification HUNG YEN ISO 45001:2018 Food Safety Certificate Halal - HCA - MOH of VN PACK SIZE STRAWHOLE SLIM BOX 115 ml 125 ml 180 ml 200 ml HEAD OFFICE 1 2 3 Achieve zero waste to Run long production cycle Be able to reach full year landfill and reach asset time 120 hours for MILO capacity of 129 million liters intensity 90% with state product on carton aseptic and average 3.2 million briks of the art ready-to-drink filler. per day (factory capacity in technology. 2019). 16 17 DISTRIBUTION CENTERS SOUTH DISTRIBUTION CENTER NORTH DISTRIBUTION CENTER 1 2 3 Phase I - 22,000 m2 storage Designed for optimal safety, Phase II – possible to expand capacity for 30,100 pallet productivity and growth. 11,000 m2. positions. ROAD TO COMPLIANCE 1 17,200 pallet positions. FSMS Audit FCA Assessment Zurich Assessment Zero Waste to Landfill CERTIFICATES IN PROGRESS TO BE CERTIFIED Fire fighter 9001:2015 45001 ISO 9001:2015 ISO 45001:2018 ISO 14001:2015 Fire fighter training FSMS Audit ISO 14001 ISO 45001 ISO 9001 18 19 20 PRODUCTS BOUILLON UNIQUE SELLING POINTS Kazakhstan Bangladesh Europe Thailand USA Chicken Bouillon Pork Bouillon with Cambodia with bold taste bold taste made made from chicken from meat, bone broth. and marrow broth. Taiwan Middle East Philippines Indonesia Maldives Added Ly Son Extra micronutrient Double fresh meat, Mushroom Bouillon Australia garlic, Dalat shallot supplement. bone and marrow with light sweet taste and Phu Quoc extract with brown made from natural pepper. meat concentrate. Shitake mushroom. MAGGI is destined to become the Vietnamese MAGGI STORY daily culinary partner via its portfolio and service pillars. MAGGI provides a full range of core culinary products namely Fish sauce, Soya Sauce, Oyster Sauce, Cooking Sauce and Bouillon. Besides, the brand is well-accepted amongst local consumers thanks to its commitment to empowering tastier and healthier family meals. 22 23 PRODUCTS MAGGI Mushroom Bouillon MAGGI NPro Mushroom Maggi Pork Granule MAGGI Superior Pork Granule 150x55g VN Bouillon Granule 6x2kg VN 20x450g ND VN Granule 36x175g VN Pack Config 150x55g Pack Config 6x2kg Pack Config 20x450g Pack Config 36x175g Shelf-life (months) 12 Shelf-life (months) 12 Shelf-life (months) 12 Shelf-life (months) 12 Pallet Type Floor Loading Pallet Type Floor Loading Pallet Type Floor Loading Pallet Type Floor Loading Container Load 864cs / 1600cs Container Load 847cs / 1610cs Container Load 910cs / 1890cs Container Load 1870cs / 3960cs (20’ FCL / 40’ FCL) (20’ FCL / 40’ FCL) (20’ FCL / 40’ FCL) (20’ FCL / 40’ FCL) Artwork Vietnamese Artwork Vietnamese Artwork Vietnamese Artwork Vietnamese Recipe Vietnam Recipe Vietnam Recipe Vietnam Recipe Vietnam MAGGI Mushroom Bouillon MAGGI Chicken Bouillon MAGGI Pork Bouillon MAGGI Superior Pork Granule 36x200g ND1 VN Granule 12x900g ND VN Granule 12x900g ND VN Granules 20x400g VN Pack Config 36x200g Pack Config 12x900g Pack Config 12x900g Pack Config 20x400g Shelf-life (months) 12 Shelf-life (months) 12 Shelf-life (months) 12 Shelf-life (months) 12 Pallet Type Floor Loading Pallet Type Floor Loading Pallet Type Floor Loading Pallet Type Floor Loading Container Load 1870cs / 3960cs Container Load 792cs / 1518cs Container Load 726cs / 1518cs Container Load 910cs / 1890cs (20’ FCL / 40’ FCL) (20’ FCL / 40’ FCL) (20’ FCL / 40’ FCL) (20’ FCL / 40’ FCL) Artwork Vietnamese Artwork Vietnamese Artwork Vietnamese Artwork Vietnamese Recipe Vietnam Recipe Vietnam Recipe Vietnam Recipe Vietnam MAGGI Mushroom Bouillon MAGGI NPro Chicken MAGGI NPro Pork Bouillon MAGGI Superior Pork Granule 20x450g ND1 VN Bouillon Granule 6x2kg NR VN Granule 6x2kg NR VN 12x900g NDVN Pack Config 20x450g Pack Config 6x2kg Pack Config 6x2kg Pack Config 12x900g Shelf-life (months) 12 Shelf-life (months) 12 Shelf-life (months) 12 Shelf-life (months) 12 Pallet Type Floor Loading Pallet Type Floor Loading Pallet Type Floor Loading Pallet Type Floor Loading Container Load 910cs / 1890cs Container Load 847cs / 1610cs Container Load 847cs / 1610cs Container Load 792cs / 1518cs (20’ FCL / 40’ FCL) (20’ FCL / 40’ FCL) (20’ FCL / 40’ FCL) (20’ FCL / 40’ FCL) Artwork Vietnamese Artwork Vietnamese Artwork Vietnamese Artwork Vietnamese Recipe Vietnam Recipe Vietnam Recipe Vietnam Recipe Vietnam 24 25 PRODUCTS FISH SAUCE UNIQUE SELLING POINTS MAGGI Fish Sauce Gold MAGGI Fish Sauce Gold South North 6x490ml VN 6x490ml VN Phu Quoc black anchovies harvested offshore from Phu Pack Config 6x490ml Pack Config 6x490ml Quoc, Kien Giang. Rich in Shelf-life (months) 12 Shelf-life (months) 12 protein. Pallet Type Floor Loading Pallet Type Floor Loading Container Load 3608cs / 4950cs Container Load 3608cs / 4950cs (20’ FCL / 40’ FCL) (20’ FCL / 40’ FCL) Artwork English, Vietnamese Artwork Vietnamese Recipe Vietnam Recipe Vietnam Fermented with Ba Ria - Vung Tau pure sea salt. MAGGI Fish sauce Premium 6x490ml Pressing out the essence with Pack Config 6x490ml 90% Fish Concentration (Fish Shelf-life (months) 12 Sauce Gold) and 70% Fish Concentration (Fish Sauce Pallet Type Floor Loading Premium). Container Load 3608cs / 4950cs (20’ FCL / 40’ FCL) Artwork Vietnamese Recipe Vietnam No added preservatives. Preserving the purest quintessence of nature.