Get Started All you need to know to get going. Boost Mobile. Be Heard. Thanks for choosing Boost Mobile. This booklet introduces you to the basics of getting started with Boost and your . Boost has always sought to stand for something more. We’ve listened to you and worked to build a brand that’s more responsive and more dedicated to satisfying your wants and needs. It’s our mission to let you know that we’ll continue to take on the things that are wrong with wireless so you can live your life...without compromise. For ongoing support and resources, visit boostmobile.com/support. There, you’ll find guides, tutorials, and more to help you get the most out of your phone.

Note: Available applications and services are subject to change at any time.

2 visit boostmobile.com/support/device-support/ for guides, tutorials and more 3 Using This Guide This Get Started guide is designed to help you set up and use your new Moto G. It’s divided into four sections to help you find the information you need quickly and easily.

Get Ready – page 5 – Find out what Use Your Phone – page 11 – Take you need to do before you use your advantage of your phone’s features and phone the first time. Boost services, from the basics (Making Calls) to the more advanced (using – page 8 – Learn some Android Basics Play™, Wi-Fi™, and more). basics about how to move around on your phone, use the home screen, and enter text. Tools & Resources – page 21 – Find useful If you’re familiar with Android phones, you tips for your phone and discover resources can probably skip these pages (although a and other helpful Boost Mobile information. refresher course never hurt anyone). For additional information including the full User Guide, videos, tutorials, and community forums, visit boostmobile.com/support/device-support/.

visit boostmobile.com/support/device-support/ for guides, tutorials and more 3 Your Moto G

Headphone Jack Front Camera Back Camera Power Key Flash

Volume Keys

Back Home Recent Removable Apps Back

Micro USB/ Charger Microphone

4 visit boostmobile.com/support/device-support/ for guides, tutorials and more 5 Get Your Phone Ready

Charge the Battery Note: You can also call 1-888-BOOST4U to use the automated activation system. 1. Plug the USB connector into the charger/ accessory jack on the bottom of your phone. 3. Continue through the activation steps and at 2. Plug the AC adapter into an electrical outlet. the end you will have an option to pay to get your service started. Note: The phone battery should be fully 4. Press and hold the Power key to turn on your charged before starting the setup process. new phone and follow the on-screen Activate Your Phone prompts to get started. 1. Find your phone’s MEID (DEC) number on the packaging. You’ll need this 18-digit number to activate your phone. 2. Go to boostmobile.com/activate, follow the prompts to enter the MEID, and then click start activation process. If you are activating this new phone on an existing account, visit My Account on boostmobile.com to update your handset.

visit boostmobile.com/support/device-support/ for guides, tutorials and more 5 Set Up Your Phone

Once activated, your phone guides you 4. Create or sign in to a . Select through various setup options, including additional Google preferences, including setting up your Google™ Account.* Google Location options, as prompted. You’re all set! Your Moto G is ready to use. Complete the Setup Screens ++ Note: At some point during setup, you will see Move photos, videos, music, call history, a prompt to install Boost Default Configuration. and more from your old Android phone Follow the prompts to install the package and to this one using Motorola Migrate. then continue with the setup screens. –or– 1. When you see the Welcome screen, select ++Go to the home screen to start using a language and tap Start to begin. your phone. 2. Read the message About your privacy. If * You do not need to sign up for a Google you agree, touch Accept and continue. Account to use your phone; however, to Touch Privacy settings to control information download content from the ™ shared with Motorola. Store app, you must link your phone to a 3. On the Wi-Fi setup screen, follow the prompts Google Account. to sign in to an available Wi-Fi network and set your Wi-Fi options.

6 visit boostmobile.com/support/device-support/ for guides, tutorials and more 7 Basic Phone Functions Turn the Phone On ++Press and hold the Power key. Turn the Screen On and Off ++To quickly turn the display screen off, press the Power key. ++To turn the screen on and display the unlock screen, press the Power key. Unlock the Screen ++Swipe the screen with your finger to unlock it. Turn the Phone Off ++Press and hold the Power key and then tap Power off > OK to turn the phone off.

visit boostmobile.com/support/device-support/ for guides, tutorials and more 7 Your Home Screen Viewing Your Home Screen Notifications Panel Your phone’s home screen extends You can expand the notification area to see horizontally up to five full screens. more about your notifications. ++To display the main (center) Home screen, 1. Drag the notifications panel down. press from any screen. 2. Tap a notification to open its application. ++To view extended screens, swipe the screen –or– left or right. Swipe left or right across a notification to Status Bar clear it. The status bar at the top of the screen lets Add Items to Your Home Screen you quickly see both your phone status (connections, signal strength, battery, GPS) Make your home screen yours by adding and any current notifications. apps, widgets, wallpaper and more. ++Wallpaper: Touch and hold an empty spot on your home screen to choose your wallpaper. ++Widgets and Shortcuts: Tap Apps , tap Widgets, touch and hold a widget or shortcut and then drag it to one of your home screen panels. 8 visit boostmobile.com/support/device-support/ for guides, tutorials and more 9 Keys and Icons Open Apps

Keys and Icons Open Apps The bottom front of your phone contains a ++If an app is on one of your home screens, just Back key, a Home key, and a Recent Apps key. tap it to open it. Above this row is a row of program icons that ++If an app is not available from your home are available from every home screen. screen, press , tap Apps , and then tap the app icon. You may have to scroll right or left to find your app. Apps Internet

Phone Camera

Recent Back Apps Key Key Home Key

visit boostmobile.com/support/device-support/ for guides, tutorials and more 9 Typing on Your Phone Enter Text Typing You use the Google touchscreen keyboard to Use your voice to enter text instead of typing. enter text on your phone. The keyboard 1. From any screen where you can enter text, appears automatically onscreen when you touch the input field to reveal the keyboard. touch a text entry field. 2. Touch or and speak clearly. Google Keyboard Tips Your Input Method and Keyboard Settings ++Touch ABC or ?123 to change entry type. You can customize your input method and ++Suggested words will appear above the keyboard settings to suit your needs: keyboard as you type. Touch a word to enter it and move on to the next word. ++Tap Apps > Settings > Language & input, and tap the Settings icon next to any of the ++ Enter a word by tracing a continuous path keyboard options (Google Keyboard or through the letters. Google voice typing).

10 visit boostmobile.com/support/device-support/ for guides, tutorials and more 11 Calls Voicemail Make a Phone Call Set Up Your Voicemail 1. If the screen is locked, swipe the screen to All unanswered calls are automatically unlock it. transferred to your voicemail, even if your phone is in use or turned off. You should set 2. Press and tap Phone. up your voicemail and personal greeting as 3. Enter the number on the keypad. Tap soon as your phone is activated: if you make a mistake 1. Call your Boost Mobile® number from your 4. Tap . Boost Mobile phone. Answer an Incoming Call 2. Follow the voice prompts to create your password and record your name and greeting. ++Drag to the right on the screen. Boost Mobile strongly recommends Send a Call Directly to Voicemail setting a voicemail password. ++Drag to the left. Retrieve Your Voicemail 1. Call your Boost Mobile number from your Mute the Ringer on a Call Boost Mobile phone. ++Press the volume key down on the right side 2. Follow the prompts to listen to your of the phone to mute the ringer. voicemail messages.

visit boostmobile.com/support/device-support/ for guides, tutorials and more 11 Contacts

Your phone’s Contacts function lets you access and manage contacts from a variety of sources, including Google and corporate email accounts, contacts synced from your computer, and contacts you’ve entered manually. Save a Phone Number Add a New Entry to Contacts 1. Tap > > in upper left. 1. Tap > Apps > People . 2. Enter a phone number using the 2. Tap . onscreen keypad. 3. Tap any field and use the onscreen keyboard 3. Tap > Add to contacts. to enter the name, phone number, and other 4. Search for a name to add the phone contact details. number to an existing contact or tap 4. Add more data fields or a picture if desired, CREATE NEW CONTACT (at the bottom of and tap DONE. the screen). Find a Contact 5. Add any other information you want to save. 1. Tap > Apps > People , and then 6. Tap DONE when you’re finished. tap . 2. Enter the first letter or letters of an entry. 3. Tap the contact to display the contact’s phone number(s). 12 visit boostmobile.com/support/device-support/ for guides, tutorials and more 13 Messaging Send a Text Message Access Messages 1. Tap > Apps > Messaging . 1. Tap > Apps > Messaging . 2. Tap . 2. From the Messaging screen, tap the 3. Enter a phone number, email address, or message you want to view. contact name in the To field (if available touch –or– a name from the list to finish the entry). 1. Open the Notifications panel. 4. Tap Type and then type your message. 2. Tap the message you want to view. 5. When you are finished, tap to send. Note: Text and MMS messages are collected in Send a Multimedia Message (MMS) ongoing “conversations,” so when you view a 1. Follow steps 1 – 4 for sending a text message. message, you can scroll through the entire history of your messages with that person. 2. Tap Attach . 3. Tap a media type (such as Images, Video, Audio, etc.) and then tap an available album. Be a hero. Don’t drive distracted. 4. Tap a picture or clip to select it. (For Audio, tap OK.) 5. If you are satisfied with your message, tap .

visit boostmobile.com/support/device-support/ for guides, tutorials and more 13 Email Your phone’s email applications let you access Set Up a ® Exchange and manage multiple email accounts ActiveSync® Account simultaneously in one convenient location. Note: Contact your company’s Exchange Server Set Up a ™ Account administrator for required sign-in information. 1. Tap > Apps > Gmail . 1. Tap > Apps > Email . 2. Follow the instructions to set up or sign in to 2. If another email account is already set up, a Gmail account. tap > Settings > ADD ACCOUNT. Set Up a Standard Email Account 3. Enter your Email address and Password information and then tap Manual setup. 1. Tap > Apps > Email . 4. Tap Exchange. 2. If another email account is already set up, tap > Settings > Add account. 5. When prompted to provide additional detailed information, scroll down the screen and tap Next. 3. Enter the Email address and Password for the email account. 6. Enter a Domain\user name, Password, and Exchange server information. 4. Tap Next and follow on the onscreen instructions. 7. Follow the prompts to set additional options –or– and permissions. Tap Next to continue. Tap Manual setup, select an account type (POP3 or IMAP), and follow the instructions to 8. Identify your new account with a unique configure your account. name, enter the outgoing name, and then tap Done. 14 visit boostmobile.com/support/device-support/ for guides, tutorials and more 15 Email

Access Email Messages Access Gmail Messages 1. Tap > Apps > Email . 1. Tap > Apps > Gmail . ++To view a different inbox, tap the inbox 2. Select the inbox you want to view. name at the top of the screen and then tap 3. Touch a message to view it. the inbox you want to view. 2. From the inbox, tap the message you want Send a Gmail Message to view. 1. Tap > Apps > Gmail . Send an Email Message 2. Tap . 1. Tap > Apps > Email . 3. Enter an email address or contact name. ++If necessary, select the email account you 4. Enter a subject and a message. want to use. ++To add attachments, tap > Attach picture 2. Tap . or Attach video. 3. Enter an email address in the To field. 5. Touch to send the message. 4. Enter a subject and a message. ++To add attachments, tap (on the top of the screen) and select an attachment. 5. Tap .

visit boostmobile.com/support/device-support/ for guides, tutorials and more 15 Camera & Camcorder

Take a Picture 3. Tap to pause or to stop recording. 1. Tap > Apps > Camera . View Videos 2. Using your display as a viewfinder, aim the 1. Tap > Apps > Gallery . camera lens at your subject, and then tap your display to take a single picture or touch 2. Tap a video and then tap the play icon to and hold the display to take multiple pictures. view the video. ++You may be prompted to select a video View Pictures player to view the video. 1. Tap > Apps > Gallery to view the Camera folders. Share Pictures and Videos 2. Tap a picture and then tap to explore other 1. Tap > Apps > Gallery . options. To share a picture, tap it and then, 2. Tap Camera to reveal your pictures and tap at the top of the screen. videos. 3. Tap and select any of several methods Record a Video such as Bluetooth, Hangouts, , or 1. Tap > Apps > Camera . . Follow the onscreen 2. Using the phone’s display screen as a instructions to send your picture or video clip. viewfinder, aim the lens at your subject, and tap to begin recording. 16 visit boostmobile.com/support/device-support/ for guides, tutorials and more 17 Web Wi-Fi Go Online Connect to a Wi-Fi Network 1. Tap > Chrome . The first time, you When you’re in range of an available Wi-Fi may be prompted to enter your wireless network, use your phone’s Wi-Fi feature to phone number. access the Internet and other data services. 2. From the home page, select categories, Note: You may already have signed in to Wi-Fi navigate to , read , download during the phone’s setup process. content, and more. ++Tap a category to open it. 1. Tap > Apps > Settings . ++For more options, press from any page. 2. Touch the switch next to Wi-Fi and slide to ++To scroll, slide your finger up or down the “on” position to turn Wi-Fi on. the page. 3. Tap Wi-Fi and then tap to display a list of ++To zoom in or out, pinch the screen. available networks. Note: Additional browser options may also be 4. Tap a Wi-Fi network to connect. If necessary, available on your phone. enter the security key (password) and tap Connect.

visit boostmobile.com/support/device-support/ for guides, tutorials and more 17 Google Play and Google Play™ is the place to go to find new Google Mobile Services apps, games, movies, and more for your phone. ++Gmail – The Google mail service. Your Gmail Download Apps and Games account lets you access many Google-related 1. Tap > Apps > Play Store . services as well as the Google Play. 2. The first time you visit the Google Play Store ++Hangouts – Google’s app, tap Accept to accept the Terms of Service. service. Tap > Apps > Hangouts to 3. Browse through featured apps and games, or begin using the service. tap at the top of the app to start a search. ++ – The Google location program. 4. Tap an item to read a description and reviews. Tap > Apps > Maps to begin using 5. Tap Install (for free apps) or the price (for paid the service. applications) and follow the onscreen prompts. ++YouTube – View and share videos. Tap > Note: You must have a Google Account set up Apps > YouTube to browse through and on your phone to purchase and download view available videos. Sign in with your Google applications from Google Play. Account to upload your own videos.

18 visit boostmobile.com/support/device-support/ for guides, tutorials and more 19 Bluetooth Pair and Connect With a Bluetooth®- Share Contacts, , or Pictures Capable Device Using Bluetooth 1. Verify your Bluetooth is turned on. (Tap > 1. Open the app containing the file you want to Apps > Settings and then touch the share (for example, tap > Apps > switch next to Bluetooth and slide to the People ). “on” position.) 2. Locate the file or entry you want to share. 2. From the Bluetooth settings page, tap the check box next to your phone’s name to make ++You can send pictures and videos directly it discoverable. from the camera or from Gallery, Calendar 3. Tap SEARCH FOR DEVICES. You’ll see a list events, Contacts (as vCards), music tracks, of in-range Bluetooth devices. and voice recordings. Not all devices can 4. Tap a device from the list to initiate pairing. receive all file types. 5. Enter the passkey or PIN code, or verify the shared key, and tap OK. 3. Depending on the app, tap > Share > 6. The external device will then have to also Bluetooth or press and hold the file and accept the connection and enter your select Share (or Send) > Bluetooth. phone’s PIN code. 4. Tap the name of the device to which you’re 7. Once you’re paired with a device, your sending the file. connection should launch. The Bluetooth icon shows your current connection status. visit boostmobile.com/support/device-support/ for guides, tutorials and more 19 Facebook, Twitter & More Set up and access all your favorite social Use Social Networking Accounts networking apps on the go. 1. Tap > Apps > Facebook (or Twitter, Set Up Social Networking Accounts Instagram, etc.). 2. Follow the onscreen instructions to sign into Before using your social networking accounts, your account, for example, by entering a user you may need to download them from the name and password. Google Play Store app. 3. Update your status, post pictures, follow 1. Tap > Apps > Play Store . your favorite tweets, and more, all on 2. Browse or search for the app you want to your Moto G. download, for example Facebook, Twitter, Note: Tap to access settings for your apps, or Instagram. depending on the account type. 3. Touch the app and then touch Install. Follow Tip: You can add Home screen widgets for the prompts to download and install the app. many social networking apps. Tap > Apps . Touch and hold a widget and then drag it to an empty space on your home screen.

20 visit boostmobile.com/support/device-support/ for guides, tutorials and more 21 Settings

Explore ways to customize and update your phone, set permissions, and more in the Settings menu. Accessing Settings Accounts – A list of configured accounts and 1. Tap > Apps > Settings . backup options. Accounts may include email accounts, social networking accounts, cloud –or– storage accounts, and more. Drag the notifications panel down and then System – Activate Device, System Update, tap > Settings . Date & time, Accessibility, and About phone. 2. Select a feature you want to configure. Settings options include: For detailed information about settings, Wireless & Networks – Wi-Fi, Bluetooth, Data please see the User Guide at usage, Airplane mode, VPN, Tethering & boostmobile.com/support/device-support/. portable hotspot, Mobile networks, Manage mobile plan, and Emergency alerts. Device – Sound, Display, Storage, Battery, and Apps. Personal – Location access, Security, Language & input, Motorola Privacy, Backup & reset, and Motorola Device ID.

visit boostmobile.com/support/device-support/ for guides, tutorials and more 21 Battery-Saving Tips

Manage the Display Brightness and Manage Your Phone’s Wireless Functions Screen Timeout Disable the Wi-Fi, Bluetooth, and GPS ++Tap > Apps > Settings > Display > functions of the phone when you’re not Brightness to modify the backlight setting using them. as desired. ++Drag down the Notifications panel and tap ++To turn off the screen, press the Power key. Wi-Fi or Bluetooth to toggle these options The phone will continue to function. on or off. ++Turn on Power saving mode. Tap > ++Tap > Apps > Settings > Apps > Settings > Battery. Next to Location access. Toggle the On/Off switch next to Access to my location to enable/ Battery Saver, toggle the Off/On switch to On. disable location sources. For more useful tips about battery care and safety, see the User Guide at boostmobile.com/support/device-support/.

22 visit boostmobile.com/support/device-support/ for guides, tutorials and more 23 Manage Your Account Resources Managing Your Account Resources For Your Phone You can go to ‘My Account’ at boostmobile.com ++This printed guide to get you up and running. to view your account information, Re-Boost®, or ++Online Support – Please visit the Boost to make account changes. To log into ‘My Mobile Device Support Webpage at: Account,’ you will need your 7-digit phone boostmobile.com/support/device-support/. number and the Boost account PIN you set up at activation. ++On Your Phone – Access the full User Guide on your phone by going to: > > Your Account PIN Boost Zone > My Device > User Manual. For security purposes, and to protect your account, you must set up a 4-digit Account Lost/Stolen Service PIN (personal identification number) during If your phone is ever lost or stolen, call activation. You’ll need to enter your Account Boost immediately at 1-888-BOOST-4U PIN anytime you log in to ‘My Account’ or when (1-888-266-7848). We will secure your you call us about your account. Also, in case account balance and your account you forget your Account PIN, you will need to information and help you keep your remember the month and year you activated phone number. your phone.

visit boostmobile.com/support/device-support/ for guides, tutorials and more 23 Re-Boost® Pick How You Want To Pay Pay Anytime With A Credit/Debit Card Boost Mobile® makes it easy to add money to Dial #ADD (#233) to add money from your your account. You decide exactly how and phone or visit ‘My Account’ at boostmobile. where you want to pay. Keep your account com to do it online. Securely register your active by using your phone and adding money credit/debit card with Boost for more to your account. convenient one-time payments or to set up easy Auto Re-BoostSM payments. Pay With Cash Find an Authorized Re-Boost® Retailer near Set Up Worry-Free Payments With SM you. Pick up a Re-Boost® Card or recharge for Auto Re-Boost as low as $10 at the register, where available. It’s the easiest way to make sure your account stays on and active. Use a credit card, debit card or bank account—whatever’s best for you. Visit boostmobile.com/reboost to get the details on all your Re-Boost® options.

24 visit boostmobile.com/support/device-support/ for guides, tutorials and more 25 Phone Insurance Can’t Live Without Your Phone Get Phone Insurance today so you don’t have to. For $5/month per phone, plus a nonrefundable deductible per approved claim, you are covered if your phone is lost, stolen, accidentally damaged or has an out-of- warranty mechanical or electrical breakdown. To enroll, log in to My Account within 30 days of purchasing a new phone with an accompanying Monthly Unlimited Plan and go to the price plan tab to select phone insurance. Visit boostmobile.com/phoneinsurance for more information and terms of coverage.

visit boostmobile.com/support/device-support/ for guides, tutorials and more 25 The services described in this guide may require a subscription to a service plan and/or may incur additional charges. Not all services will work on all phones. See boostmobile.com for more details. Portions of this guide are reproductions of work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Important Privacy Message. This phone is capable of determining its/your geographical location. To set controls for access and use of your location information by others, tap > Apps > Settings > Location access, and then select your location options from the list. Follow any applicable prompts These settings for the use of location information can be turned on and off. For some applications and services you select, a phone must be turned on and set to allow collection of location information in order to function. Please be advised that if you use a third party application, the application may collect your personal information or require Boost to disclose your customer information, including location information (when applicable), to the application provider or some other third party. Boost’s policies do not apply to these third party applications. Please carefully review the application’s terms of use and/or the application provider’s policies for more information about how the application will collect, access, use or disclose your information before using a third-party application. Terms of use and other policies usually are available on the application provider’s . ©2013 Boost Worldwide, Inc. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. Gmail, Hangouts, Google Maps, YouTube, Android, Google, Picasa, , Google Mobile Services, and Google Play are trademarks of Google, Inc. Other marks are property of their respective owners. Screen images simulated. Apperance of device may vary.