Get Started All you need to know to get going. Boost Mobile. Be Heard. Thanks for choosing Boost Mobile. This booklet introduces you to the basics of getting started with Boost and your Moto G. Boost has always sought to stand for something more. We’ve listened to you and worked to build a brand that’s more responsive and more dedicated to satisfying your wants and needs. It’s our mission to let you know that we’ll continue to take on the things that are wrong with wireless so you can live your life...without compromise. For ongoing support and resources, visit boostmobile.com/support. There, you’ll find guides, tutorials, and more to help you get the most out of your phone. Note: Available applications and services are subject to change at any time. 2 visit boostmobile.com/support/device-support/ for guides, tutorials and more 3 Using This Guide This Get Started guide is designed to help you set up and use your new Moto G. It’s divided into four sections to help you find the information you need quickly and easily. Get Ready – page 5 – Find out what Use Your Phone – page 11 – Take you need to do before you use your advantage of your phone’s features and phone the first time. Boost services, from the basics (Making Calls) to the more advanced (using Google – page 8 – Learn some Android Basics Play™, Wi-Fi™, and more). basics about how to move around on your phone, use the home screen, and enter text. Tools & Resources – page 21 – Find useful If you’re familiar with Android phones, you tips for your phone and discover resources can probably skip these pages (although a and other helpful Boost Mobile information. refresher course never hurt anyone). For additional information including the full User Guide, videos, tutorials, and community forums, visit boostmobile.com/support/device-support/. visit boostmobile.com/support/device-support/ for guides, tutorials and more 3 Your Moto G Headphone Jack Front Camera Back Camera Power Key Flash Volume Keys Back Home Recent Removable Apps Back Micro USB/ Charger Microphone 4 visit boostmobile.com/support/device-support/ for guides, tutorials and more 5 Get Your Phone Ready Charge the Battery Note: You can also call 1-888-BOOST4U to use the automated activation system. 1. Plug the USB connector into the charger/ accessory jack on the bottom of your phone. 3. Continue through the activation steps and at 2. Plug the AC adapter into an electrical outlet. the end you will have an option to pay to get your service started. Note: The phone battery should be fully 4. Press and hold the Power key to turn on your charged before starting the setup process. new phone and follow the on-screen Activate Your Phone prompts to get started. 1. Find your phone’s MEID (DEC) number on the packaging. You’ll need this 18-digit number to activate your phone. 2. Go to boostmobile.com/activate, follow the prompts to enter the MEID, and then click start activation process. If you are activating this new phone on an existing account, visit My Account on boostmobile.com to update your handset. visit boostmobile.com/support/device-support/ for guides, tutorials and more 5 Set Up Your Phone Once activated, your phone guides you 4. Create or sign in to a Google Account. Select through various setup options, including additional Google preferences, including setting up your Google™ Account.* Google Location options, as prompted. You’re all set! Your Moto G is ready to use. Complete the Setup Screens + Note: At some point during setup, you will see Move photos, videos, music, call history, a prompt to install Boost Default Configuration. and more from your old Android phone Follow the prompts to install the package and to this one using Motorola Migrate. then continue with the setup screens. –or– 1. When you see the Welcome screen, select + Go to the home screen to start using a language and tap Start to begin. your phone. 2. Read the message About your privacy. If * You do not need to sign up for a Google you agree, touch Accept and continue. Account to use your phone; however, to Touch Privacy settings to control information download content from the Google Play™ shared with Motorola. Store app, you must link your phone to a 3. On the Wi-Fi setup screen, follow the prompts Google Account. to sign in to an available Wi-Fi network and set your Wi-Fi options. 6 visit boostmobile.com/support/device-support/ for guides, tutorials and more 7 Basic Phone Functions Turn the Phone On + Press and hold the Power key. Turn the Screen On and Off + To quickly turn the display screen off, press the Power key. + To turn the screen on and display the unlock screen, press the Power key. Unlock the Screen + Swipe the screen with your finger to unlock it. Turn the Phone Off + Press and hold the Power key and then tap Power off > OK to turn the phone off. visit boostmobile.com/support/device-support/ for guides, tutorials and more 7 Your Home Screen Viewing Your Home Screen Notifications Panel Your phone’s home screen extends You can expand the notification area to see horizontally up to five full screens. more about your notifications. + To display the main (center) Home screen, 1. Drag the notifications panel down. press from any screen. 2. Tap a notification to open its application. + To view extended screens, swipe the screen –or– left or right. Swipe left or right across a notification to Status Bar clear it. The status bar at the top of the screen lets Add Items to Your Home Screen you quickly see both your phone status (connections, signal strength, battery, GPS) Make your home screen yours by adding and any current notifications. apps, widgets, wallpaper and more. + Wallpaper: Touch and hold an empty spot on your home screen to choose your wallpaper. + Widgets and Shortcuts: Tap Apps , tap Widgets, touch and hold a widget or shortcut and then drag it to one of your home screen panels. 8 visit boostmobile.com/support/device-support/ for guides, tutorials and more 9 Keys and Icons Open Apps Keys and Icons Open Apps The bottom front of your phone contains a + If an app is on one of your home screens, just Back key, a Home key, and a Recent Apps key. tap it to open it. Above this row is a row of program icons that + If an app is not available from your home are available from every home screen. screen, press , tap Apps , and then tap the app icon. You may have to scroll right or left to find your app. Apps Internet Messages Phone Camera Recent Back Apps Key Key Home Key visit boostmobile.com/support/device-support/ for guides, tutorials and more 9 Typing on Your Phone Enter Text Google Voice Typing You use the Google touchscreen keyboard to Use your voice to enter text instead of typing. enter text on your phone. The keyboard 1. From any screen where you can enter text, appears automatically onscreen when you touch the input field to reveal the keyboard. touch a text entry field. 2. Touch or and speak clearly. Google Keyboard Tips Your Input Method and Keyboard Settings + Touch ABC or ?123 to change entry type. You can customize your input method and + Suggested words will appear above the keyboard settings to suit your needs: keyboard as you type. Touch a word to enter it and move on to the next word. + Tap Apps > Settings > Language & input, and tap the Settings icon next to any of the + Enter a word by tracing a continuous path keyboard options (Google Keyboard or through the letters. Google voice typing). 10 visit boostmobile.com/support/device-support/ for guides, tutorials and more 11 Calls Voicemail Make a Phone Call Set Up Your Voicemail 1. If the screen is locked, swipe the screen to All unanswered calls are automatically unlock it. transferred to your voicemail, even if your phone is in use or turned off. You should set 2. Press and tap Phone. up your voicemail and personal greeting as 3. Enter the number on the keypad. Tap soon as your phone is activated: if you make a mistake 1. Call your Boost Mobile® number from your 4. Tap . Boost Mobile phone. Answer an Incoming Call 2. Follow the voice prompts to create your password and record your name and greeting. + Drag to the right on the screen. Boost Mobile strongly recommends Send a Call Directly to Voicemail setting a voicemail password. + Drag to the left. Retrieve Your Voicemail 1. Call your Boost Mobile number from your Mute the Ringer on a Call Boost Mobile phone. + Press the volume key down on the right side 2. Follow the prompts to listen to your of the phone to mute the ringer. voicemail messages. visit boostmobile.com/support/device-support/ for guides, tutorials and more 11 Contacts Your phone’s Contacts function lets you access and manage contacts from a variety of sources, including Google and corporate email accounts, contacts synced from your computer, and contacts you’ve entered manually. Save a Phone Number Add a New Entry to Contacts 1. Tap > > in upper left. 1. Tap > Apps > People . 2. Enter a phone number using the 2. Tap . onscreen keypad. 3. Tap any field and use the onscreen keyboard 3. Tap > Add to contacts. to enter the name, phone number, and other 4. Search for a name to add the phone contact details.