Hardware Announcement February 9, 2006

IBM BladeCenter JS21: The power of blade innovation

Overview For technical details about AltiVec, visit At a glance The bold, new BladeCenter JS21 offers significant improvements in http://www.ibm.com/developerworks/ All BladeCenter JS21 models performance and reliability over the power/library/pa-unrollav1/ feature: previous generation JS20 by using • the faster IBM PowerPC 970MP http://www.freescale.com/files/ Up to 16 GB memory for processors and faster and more 32bit/doc/fact_sheet/ALTIVECFACT.pdf memory-intensive applications reliable double data rate 2 (DDR2) • Integrated dual gigabit memory options and SAS disk http://en.wikipedia.org/wiki/AltiVec subsystem. Along with optional • Integrated systems support for Advanced POWER Key prerequisites management processor Virtualization, the JS21 BladeCenter • Integrated SAS controller with offers an ideal solution • BladeCenter, BladeCenter H, or up to RAID 10 mirroring for high-performance computing BladeCenter T chassis (HPC), AIX 5L , and server • Support for 36 GB or 73 GB SAS • module consolidation. disk drives with maximum 146 • Rack GB storage The new models support a maximum of 16 GB ECC Chipkill DDR2 • Support for: Planned availability date memory, with a choice of 400 MHz or 533 MHz memory . Model − Broadcom 5780: PCI-Express March 10, 2006 31x, with 1 GB DDR2 ECC SDRAM and dual 400 MHz memory standard, offers − , , two single-core, 2.7 GHz, 64-bit InfiniBand, and iSCSI TOE PowerPC 970MP processors in the connections BladeCenter H chassis (2.6 GHz in all other BladeCenter chassis). The − SUSE Enterprise 51x, with 2 GB DDR2 ECC SDRAM Server 9 SP3, or later 400 MHz memory standard, offers − Red Hat Enterprise Linux AS two dual-core, 2.5 GHz, 64-bit 4 U3, or later, for POWER PowerPC 970MP processors in the BladeCenter H chassis (2.3 GHz in − AIX 5L V5.2 and AIX 5L V5.3 all other BladeCenter chassis). Each processor has 1 MB of L2 cache per − AltiVec optimized application core. development Delivering outstanding deployment − Advanced POWER flexibility, the JS21 may be installed Virtualization (enabled in the BladeCenter, BladeCenter H, through Virtual I/O Server) or BladeCenter T chassis to help For ordering, contact: optimize your current and future Your IBM representative, an IBM Business investments. Partner, or the Americas Call Centers at 800-IBM-CALL Reference: YE001 Built for speed and reliability, the JS21 BladeCenter supports a choice of operating systems for running HPC Linux clusters as well as AltiVec optimized applications on AIX or Linux. With virtualization support standard on the JS21, server and workload consolidation of multiple independent applications on a single blade can be provided by Advanced POWER Virtualization for AIX 5L V5.3 and Linux environments by ordering Virtual I/O Server (VIOS) V1.2.1.

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 106-124 Standard JS21 blade configurations Description L2 Model Processor Cache Memory Ethernet HDD High-performance BladeCenter JS21 with increased 8844-31x 2-socket 1 MB/ 1 GB Dual Open reliability single-core, core (2x512MB) Gigabit 2.7 GHz/ The BladeCenter JS21 servers represent the newest 2.6 GHz(1) offering in the BladeCenter family of high-density, PPC 970MP high-performance PowerPC-based servers, with 8844-51x 2-socket 1 MB/ 2 GB Dual Open multi-socket processors and high-speed memory options. dual-core, core (2x1GB) Gigabit The model 31x provides 2-socket, single-core, 2.7 GHz 2.5 GHz/ PowerPC 970MP processors directly mounted to the 2.3 GHz(1) planar board. The model 51x provides 2-socket, PPC 970MP dual-core, 2.5 GHz PowerPC 970MP processors directly mounted to the planar board. Each processor core 1 Processor frequency is dependent upon which BladeCenter includes 32/64 KB L1 (Data/Instruction) and 1 MB chassis the JS21 is installed: (non-shared) L2 cache. BladeCenter (8677): 31x, 2.6 GHz; 51x, 2.3 GHz Designed with the demands of enterprise and scientific computing in mind, the JS21 is an excellent solution for BladeCenter H (8852): 31x, 2.7 GHz; 51x, 2.6 GHz high-performance Linux clusters, petroleum exploration, UNIX applications for retail and finance, Web serving BladeCenter T (8720/8730): 31x, 2.6 GHz; 51x, 2.3 GHz such as with IBM WebSphere , grid solutions, and any The JS21 has autonomic power and thermal controls other in-house or commercial application able to exploit designed to maintain operation in out-of-specification the performance acceleration of AltiVec extensions for situations. If thermal or power conditions become high-speed graphics and data manipulation. unacceptable, it may reduce the processor frequency to maintain acceptable conditions. When the conditions are As a heterogeneous infrastructure consolidation platform, restored to an acceptable value, the blade will again all BladeCenter chassis also support running the JS21 automatically resume normal operation. Some applications  may be sensitive to processor frequency changes. alongside your based HS blades and AMD Customers should contact their application vendors to based LS blades in the same chassis with independent determine any possible impacts. monitoring, security, power, and systems management. And with several gigabit Ethernet, Fibre Channel, SAN, Optional/additional features and InfiniBand high-performance daughter cards to choose from, the JS21 can be tailored to the demands of • Up to 16 GB of system memory your datacenter network and application workloads. The JS21 also supports the advanced power management − The JS21 system board contains four DIMM capabilities of IBM Power Executive, an IBM Director memory connections. extension, to detail the exact power consumption of your − The base JS21 comes with two DIMM slots BladeCenter servers, for better datacenter planning and populated. maintenance, better reliability, and better performance. − Memory is two-way interleaved and must be The processor operating frequency is dependent upon the installed in matched pairs. BladeCenter chassis model in which the JS21 is installed. The model 31x operates at 2.6 GHz in a BladeCenter − Memory sizes can be mixed. (8677) chassis, 2.7 GHz in a BladeCenter H (8852) chassis, − DIMMs must be all PC2-3200 (400 MHz DDR2) or or 2.6 GHz in a BladeCenter T (8720/8730) chassis. The PC2-4200 (533 MHz DDR2); no mixing is allowed. model 51x operates at 2.3 GHz in a BladeCenter (8677) chassis, 2.5 GHz in a BladeCenter H (8852) chassis, or 2.3 -- 1 GB (2 x 512 MB Kit) 400 MHz DDR2 Memory GHz in a BladeCenter T (8720/8730) chassis. The JS21 DIMM (39M5821) has autonomic power and thermal controls designed to maintain operation in out-of-specification situations. If -- 2 GB (2 x 1 GB Kit) 400 MHz DDR2 Memory thermal or power conditions become unacceptable, it may DIMM (39M5809) reduce the processor frequency to maintain acceptable -- 4 GB (2 x 2 GB Kit) 400 MHz DDR2 Memory conditions. When the conditions are restored to an DIMM (39M5812) acceptable value, the blade will again automatically resume normal operation. Some applications may be -- 8 GB (2 x 4 GB Kit) 400 MHz DDR2 Memory sensitive to processor frequency changes. Customers DIMM (41Y2703) should contact their application vendors to determine any -- 1 GB (2 x 512 MB Kit) 533 MHz DDR2 Memory possible impacts. DIMM (41Y2707) The BladeCenter JS21 performs up to three times faster -- 2 GB (2 x 1 GB Kit) 533 MHz DDR2 Memory than the previous generation. As an ideal blade solution DIMM (41Y2711) for 64-bit UNIX applications, the JS21 also delivers leadership SIMD capabilities with Linux for scientific -- 4 GB (2 x 2 GB Kit) 533 MHz DDR2 Memory research and HPC. DIMM (41Y2715) • SAS/RAID Controller, supporting up to 146 GB (2 x 73 GB SAS Drive) • Internal disk drive, SFF (2.5″) 36 GB SAS (26K5776) • Internal disk drive, SFF (2.5″) 73 GB SAS (26K5777) • Topspin for IBM eServer BladeCenter (26K6457)

106-124 -2- • QLogic iSCSI Expansion Card for IBM eServer Advanced POWER Virtualization: With virtualization BladeCenter (26K6487) support built into the JS21, server and workload • consolidation of multiple independent applications on a IBM eServer BladeCenter SFF Gigabit Ethernet single blade can be provided by Advanced POWER Expansion Card (26K4842) Virtualization for AIX 5L V5.3 and Linux environments by • QLogic 4 GB SFF Fibre Channel Expansion Card for ordering the optional VIOS V1.2.1. IBM eServer BladeCenter (26R0890) • Myrinet Expansion Card for IBM eServer BladeCenter Statement of general direction (73P6000) • IBM eServer Cluster 1350 intends to support the JS21 Reliability, availability, and serviceability features: in its future Cluster 1350 systems during 2Q 2006. Component-level features include: • IBM intends to provide Cluster Systems Management • Transparent CPU hardware error recovery (for (CSM) for AIX 5L, V1.5 and CSM for Linux on POWER, example, for L2 cache errors) V1.5 support on the BladeCenter JS21 running AIX 5L V5.2, AIX 5L V5.3, Red Hat Enterprise Linux 4, and • Memory scrubbing SUSE Linux Enterprise Server 9. IBM plans to provide • Single DIMM failure isolation for CEs; DIMM pair CSM support in a service update during 3Q 2006. isolation for UEs • IBM intends to support the JS21 in the IBM • Memory chip kill BladeCenter T for NEBS (Telco) environments during 3Q 2006. • PCI bus parity • IBM intends to offer an 8 GB (2 x 4 GB) PC2-4200 DDR2 Blade-level features include: ECC SDRAM RDIMM 533 MHz memory option for the JS21 BladeCenter during 3Q 2006. • Degraded boot support (memory, CPUs) All statements regarding IBM′s plans, directions, and • Auto Server Recovery/Restart (automatic reboot after intent are subject to change or withdrawal without notice. boot hangs or detected checkstop conditions) Any reliance on these Statements of General Direction is ′ • Environmental monitors and alerts at the relying party s sole risk and will not create liability or obligation for IBM. • EPOW support • System VPD and VPD on all major electronic Business Partner information components If you are a Direct Reseller - System Reseller acquiring • FRU/CRU-level LEDs products from IBM, you may link directly to Business Partner information for this announcement. A • SMS menu support PartnerWorld ID and password are required (use IBM ID). BladeCenter based features include: BP Attachment for Announcement Letter 106-124 • Redundant (n+n) power supplies (BladeCenter) https://www.ibm.com/partnerworld/ • Power supply error detection (BladeCenter) mem/sla.jsp?num=106-124 • Remote power control • System event logs (MM) Trademarks • Redundant blowers, switches, management modules • Hot-plug of all BladeCenter FRUs (blowers, switches, POWER, AIX 5L, Chipkill, and developerWorks are power supplies) trademarks of International Business Machines Corporation in the United States or other countries or both. BladeCenter, PowerPC, AIX, WebSphere, and eServer are BladeCenter management module: Use the management registered trademarks of International Business Machines module in the BladeCenter to manage the BladeCenter Corporation in the United States or other countries or both. and obtain vital system information about your installed Intel is a registered trademark of Intel Corporation. JS21 blade servers. The management module UNIX is a registered trademark of the Open Company in the communicates with the blade servers within the United States and other countries. BladeCenter via an RS-485 intermanagement network. Linux is a trademark of Linus Torvalds in the United States, This network relays vital information about individual other countries or both. blade servers such as: AltiVec is a trademark of Freescale Semiconductor, Inc. Other company, product, and service names may be • Temperature trademarks or service marks of others. • Voltages • Power supply status • Memory status • Fan status • HDD status • Error and status log You can receive the status and control all blade servers within the BladeCenter. You can shut down and restart any blade server from anywhere on the network to help save time and costs associated with travel to the actual installation. These manageability functions are provided through a self-contained Web page, creating an easy and familiar way for administrators to monitor, control, and maintain highly available BladeCenter installations.

-3- 106-124 IBM United States Announcement Supplemental Information

February 9, 2006

http://www-1.ibm.com/servers/eserver/ Discretionary information xseries/systems_management/xseries_sm/ dwnl.html High-performance BladeCenter JS21: The JS21 blade • servers are built for speed and reliability with maximum IBM Director V5.1 supports the following functions on storage of 146 GB and up to RAID 10 mirroring. the JS21 blade: − Events The memory subsystem with ECC and Chipkill supports − Resource monitoring four DIMM slots. Memory DIMMs, PC2-3200 (400 MHz − Inventory (limited) DDR2) or PC2-4200 (533 MHz DDR2) SDRAM DIMMs, ECC, − Remote session and Chipkill must be installed in pairs. − Software distribution The memory controller provides: − File transfer − Process management • Two elastic interfaces for the processors − MPA • A DDR2 SDRAM memory interface to four DIMM • CSM for Linux on POWER V1.5 (planned to be available sockets in a service update by 3Q 2006) (5765-G16) provides • a full suite of systems management software for the A HyperTransport (HT) channel JS21, including: The I/O controller attached to the HT channel provides: − Hardware control − Install and update software on nodes • Integrated Broadcom 5780 with dual gigabit Ethernet − Distributed command execution • PCI-Express interface with 17 serial links − File synchronization across cluster • Dual integrated 1 Gb Ethernet controllers − Monitoring and automated response • One PCI-X bus − Automatic security configuration • Serial-over-LAN for one serial/console port − Management of node groups (static and dynamic) An integrated SAS RAID controller supports up to two − Diagnostics tools onboard hard drives. • CSM for AIX 5L, V1.5 (planned to be available in a The integrated systems management processor combined service update by 3Q 2006) (5765-F67) with light path diagnostics provides true hardware-based More information on CSM can be found at monitoring and alerting. http://www-1.ibm.com/servers/eserver/ Solution flexibility is provided with the support of multiple clusters/software/ operating systems, optional virtualization within a single   blade for AIX 5L V5.3 and Linux environments, and all CSM/IBM Director positioning: CSM is recommended for BladeCenter chassis. managing Linux or AIX clusters if you prefer a scripting Standard serial console connection is routed to the interface to perform cluster management tasks. CSM Ethernet controller for Serial-over-LAN (SoL) as a provides full installation for Linux and a flexible dedicated port for the primary serial console support. command-line interface.

Systems management: Systems management for the Advanced POWER Virtualization: Advanced POWER JS21 BladeCenter: Virtualization enables you to consolidate and integrate both AIX 5L V5.3 and Linux applications such as Web • AIX 5L V5.2 and V5.3: IBM Director 5.1 and Cluster serving, IT infrastructure, e-mail, and other in-house Systems Management (CSM) for AIX 5L, V1.5 (planned applications onto the BladeCenter platform with up to 10 to be available in a service update by 3Q 2006) virtual machines per core. Support of Advanced POWER Virtualization on the BladeCenter JS21 brings the power • SUSE Linux Enterprise Server 9 SP3, or later: IBM of virtualization to IBM′s entry-level POWER Director 5.1 and CSM for Linux on POWER V1.5 processor-based product. (planned to be available in a service update by 3Q 2006) The Advanced POWER Virtualization option helps to • maximize physical resources on BladeCenter JS21 Red Hat Enterprise Linux AS 4 U3 for POWER, or later: systems. Advanced POWER Virtualization on the IBM Director 5.1 and CSM for Linux on POWER V1.5 BladeCenter JS21 is distinct from Advanced POWER (planned to be available in a service update by 3Q Virtualization on IBM eServer p5 and System p5 2006) servers. On the JS21, Advanced POWER Virtualization is All systems in a cluster with Red Hat must have the same enabled by ordering VIOS V1.2.1, and is managed through configuration for all software and hardware. the Integrated Virtualization Manager Interface (a component of VIOS). IBM Director V5.1 must be downloaded from

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 106-124 • Australia/New Zealand: CISPR 22, Class A Services Safety certifications IBM Integrated Technology Services • U.S.: (UL Mark) UL 60950-1 1st Edition IBM services include business consulting, outsourcing, • Canada: (cUL Mark) CAN/CSA22.2 No.60950-1 1st hosting services, applications, and other technology Edition management. • Europe: (CE Mark) EN60950-1, 1st Edition These services help you learn about, plan, install, • CB: IEC60950-1, 1st Edition manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your • Russia: (GOST Mark) IEC60950-1 high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, Software requirements: The following network operating middleware, and communications software for IBM and systems have been tested for compatibility with the JS21 many non-IBM offerings. IBM is your one-stop shop for blade: IT support needs. • AIX 5L for POWER V5.2 with the 5200-08 Technology For details on available services, contact your IBM Level (APAR IY77270), plus APAR IY80493 planned to representative or visit be available March 1, 2006, or a later Technology Level http://www.ibm.com/services/ • AIX 5L for POWER V5.3 with the 5300-04 Technology For details on available IBM Business Continuity and Level (APAR IY77273), plus APAR IY80499 planned to Recovery Services, contact your IBM representative or be available March 1, 2006, or a later Technology visit Level http://www.ibm.com/services/continuity • Linux For details on education offerings related to specific − SUSE Linux Enterprise Server 9 for POWER (SLES9 products, visit SP3, or later) http://www.ibm.com/services/learning/index.html − Red Hat Enterprise Linux AS 4 for POWER (RHEL4 U3, or later) Select your country, and then select the product as the category. For AltiVec optimized application development: • AIX applications Technical information − IBM XL C Enterprise Edition V8.0 for AIX − IBM XL C/C++ Enterprise Edition V8.0 for AIX Physical specifications: The BladeCenter JS21 is − IBM XL Fortran Enterprise Edition V10.1 for AIX designed to fit into the BladeCenter (8677), BladeCenter − AIX 5L V5.3 with 5300-04 Technology Level H (8852), and BladeCenter T (8720/8730) chassis. • Linux applications Operating environment − IBM XL C/C++ Advanced Edition V8.0 for Linux − • Temperature: IBM XL Fortran Advanced Edition V10.1 for Linux − 10° to 35°C (50° to 95°F) at 0 to 914 m (0 to Advanced POWER Virtualization for AIX 5L V5.3 and Linux 3,000 ft) environments require VIOS V1.2.1 (5765-G34). − 10° to 32°C (50° to 90°F) at 914 to 2,133 m (3,000 Information on Novell SUSE or Red Hat Linux offerings is to 7,000 ft) based upon the latest information available at the time of announcement. Detailed information on either Novell • Relative humidity: 8% to 80% SUSE or Red Hat Linux capabilities or limitations is • Maximum altitude: 2,133 m (7,000 ft) available on their respective Web sites and is the official specifications for their Linux offerings. • Electrical power: • All systems in a cluster including Red Hat Enterprise − BladeCenter (8677) 200-240 V ac (nominal), 50 or Linux must have the same hardware and software 60 Hz configuration. The following are not supported with Red Hat in a cluster configuration: − BladeCenter H (8852) 200-240 V ac (nominal), 50 or 60 Hz − X windows − Print configuration • Power consumption: − Java support − 8844-31x: 344 watts maximum − Red Hat certified third-party applications − 8844-51x: 376 watts maximum − Configuration of netdump client − Desktop assistance EMC conformance − Apache − Samba • FCC — Verified to comply with Part 15 of the FCC Rules Class A For additional information support, certification, and version information on network operating systems, • Canada ICES-004, issue 3 Class A access • EMEA: EN55022: 1998 Class A http://www.ibm.com/pc/us/compat

106-124 -2- Compatibility: The JS21 blade contains licensed system VPD” look for the revision number of the “Main programs that include set configuration, set features, and Application 1” for the selected Ethernet switch test programs. IBM system BIOS is loaded from a module. If you need new firmware, the latest level “flash” EEPROM into system memory. This BIOS provides is available for download from the Internet at instructions and interfaces designed to support the standard features of the JS21 blade and to maintain http://www-306.ibm.com/pc/support/site.wss/ compatibility with many current software programs. document.do?lndocid=MIGR-50457 For detailed information about IBM and non-IBM devices, Refer to the Software requirements section for operating adapters, software, and network operating systems system limitations. supported with BladeCenter servers, visit Planning information http://www.ibm.com/pc/us/compat Cable orders: No cables required. Contact your IBM representative, IBM Business Partner, or refer to the IBM Sales Manual for information on the Packaging compatibility of hardware and software for BladeCenter servers. The Sales Manual is updated periodically as new • JS21 Blade carton features and options are announced that support these servers. − JS21 Blade − Publications/CD package Limitations • Publications package • Two 2,000-watt power modules are in the 8677-3XX − Installation and User′s Guide BladeCenter with support for two optional 2,000-watt − Documentation CD-ROM (softcopy of publications) power modules for redundancy and robust − Broadcom CD-ROM configurations. Processor blades 1 to 6 receive their − Safety flyer power from power modules 1 and 2. Processor blades − Blade ID labels 7 to 14 receive their power from power modules 3 and 4. If a JS21 blade is being installed in the The JS21 blade is shipped in a single package. 8677-1XX/2XX BladeCenter, the IBM BladeCenter Power Module Upgrade Guidelines (59P6598) will Security, auditability, and control contain a table identifying the power load factor of all possible blades. Security and auditability features include: • Two hot-swap 1,300-watt power modules are standard • in the BladeCenter T (8720-1RX/8730-1RX) to provide A power-on password function provides control of who redundancy and power for bays 1 through 4 and switch has access to the data and server setup program on modules 1 and 2. Two additional 1,300-watt power the server. supply modules are required to support installation of • A selectable boot sequence can be used to prevent blade servers in the BladeCenter T bays 5 through 8 unauthorized installation of software or removal of and switch module bays 3 and 4. data from the diskette drive. • A maximum of one I/O expansion card of any type can Limitations: The BladeCenter and JS21 blade have no be installed in BladeCenter JS21. When an I/O security-intrusion detection; therefore, they should be expansion card is installed, it precludes the installed in a rack environment that provides security attachment of the second SAS HDD, unless the I/O through lockable doors or other security measures. It is expansion card is a Small Form Factor (SFF) card, in a customer′s responsibility to ensure that the server is which case both the SFF I/O expansion card and the secure to protect sensitive data. second SAS HDD may be installed at the same time. The customer is responsible for evaluation, selection, and • If your BladeCenter chassis was shipped before June implementation of security features, administrative 2003, check the following items: procedures, and appropriate controls in application − An update to the customer interface card on the systems and communications facilities. media tray may be required for proper CD-ROM operation with the JS21 blade. To determine the part number of your existing media tray, from the IBM Electronic Services management module Web interface, under the heading “Monitors” in the left-hand column, select IBM Global Services has transformed its delivery of Hardware VPD and then look at the Module Name hardware and software support services to put you on the “media tray.” If the FRU number of the media tray road to higher systems availability. IBM Electronic in your blade center is 59P6629, call your hardware Services is a Web-enabled solution that provides you with support center and request a free replacement an exclusive, no-additional-charge enhancement to the media tray. service and support available on the IBM eServer platform. These services provide the opportunity for − Power modules may need to be upgraded to handle greater system availability due to faster problem the additional power requirements. resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate, but To prevent problems at installation, order any complementary, elements: IBM Electronic Services news required upgrades along with the JS21. The level page and IBM Electronic Service Agent . of the Ethernet switch module firmware must be at level 81, or higher. To determine the revision level IBM Electronic Services news page provides you with a of your existing firmware, from the management single Internet entry point that replaces the multiple entry module Web interface, under the heading points traditionally used by customers to access IBM “Monitors” in the left-hand column, select Firmware Internet services and support. The news page enables VPD, then in the table for “I/O Module Firmware

-3- 106-124 you to gain easier access to IBM resources for assistance are designated as being either a Tier 1 or a Tier 2 CRU. in resolving technical problems. Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU, at your request, you will be charged The IBM Electronic Service Agent is no-additional-charge for the installation. You may install a Tier 2 CRU yourself software that resides on your IBM eServer system. It is or request IBM to install it at no additional charge under designed to proactively monitor events and transmit the type of warranty service specified, on-site service. system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Based upon availability, CRUs will be shipped for Agent tracks system inventory, hardware error logs, and next-business-day delivery. IBM specifies in the performance information. If the server is under a current materials shipped with a replacement CRU whether a IBM maintenance service agreement or within the IBM defective CRU must be returned to IBM. When return is warranty period, the Service Agent automatically reports required, return instructions and a container are shipped hardware problems to IBM. Early knowledge about with the replacement CRU, and you may be charged for potential problems enables IBM to provide proactive the replacement CRU if IBM does not receive the service that may result in higher system availability and defective CRU within 30 days of your receipt of the performance. In addition, information collected through replacement. the Service Agent will be made available to IBM service support representatives when they are helping answer The following parts have been designated as Tier 1 CRUs: your questions or diagnosing problems. • DASD To learn how IBM Electronic Services can work for you, • Memory DIMMs visit • TOD Battery • PCI / Daughter Cards http://www.ibm.com/support/electronic • Expansion Cards • Labels • Bezels, Trays, and Covers Terms and conditions • External Cables On-site service: IBM on-site repair (IOR), 9 hours per day, IBM Global Financing: No Monday through Friday excluding holidays, next-business-day response. IBM will repair the failing To obtain copies of the IBM Statement of Limited machine at your location and verify its operation. You Warranty, contact your reseller or IBM. In the United must provide a suitable working area to allow States, call 800-IBM-SERV (426-7378), or write to: disassembly and reassembly of the IBM machine. The Warranty Information area must be clean, well-lit, and suitable for the purpose. On-site service is not available in all countries, and some P.O. Box 12195 countries have kilometer or mileage limitations from an IBM service center. In those locations where on-site Research Triangle Park, NC 27709 service is not available, the normal in-country service Attn: Dept JDJA/B203 delivery is used. Call IBM at 800-IBM-SERV (426-7378) to assist with Warranty period problem isolation for hardware to determine if warranty • System hardware — Three years service is required. Telephone support may be subject to • Optional features — Three years additional charges, even during the limited warranty period. Optional IBM features initially installed in an IBM system carry the same warranty period as the system. If installed International Warranty Service (IWS): IWS is available after the initial system installation, they carry the balance during the warranty period to customers who travel or of the system warranty or the optional feature warranty, relocate to countries where their computer is sold and whichever is greater. serviced by IBM or IBM resellers authorized to perform warranty service. Eligible IBM computers are identified Warranty service: If required, IBM provides repair or by their four-digit machine type. exchange service depending on the type of warranty service specified for the machine. IBM will attempt to You can obtain IWS through the method of service, such resolve your problem over the telephone or electronically as CRU, depot, carry-in, or on-site, provided in the by access to an IBM Web site. You must follow the servicing country. Service methods and procedures vary problem determination and resolution procedures that by country, and some service or parts may not be IBM specifies. Scheduling of service will depend upon the available in all countries. Service centers in certain time of your call and is subject to parts availability. countries may not be able to service all models of a Service levels are response time objectives and are not particular machine type. In addition, some countries may guaranteed. The specified level of warranty service may have fees and restrictions that apply at the time of not be available in all worldwide locations. Additional service. charges may apply outside IBM′s normal service area. To determine the eligibility of your computer and to view Contact your local IBM representative or your reseller for a list of countries where service is available, visit country- and location-specific information. http://www-3.ibm.com/pc/support/ Customer replaceable unit (CRU) (for example, keyboard, site.wss/warranty/warranty.vm mouse, speaker, memory, HDD) service and on-site service for other selected parts. For more information on IWS, refer to Services Announcement 601-034, dated September 25, 2001. CRU service: IBM provides replacement CRUs to you for you to install. CRU information and replacement Note: Due to the earth′s magnetic field, CRT monitors are instructions are shipped with your machine and are manufactured to work in northern, southern, and available from IBM at any time on your request. CRUs equatorial regions of the earth and may not produce a

106-124 -4- satisfactory image when moved between them. Any IBM specifies in the materials shipped with a replacement required adjustment (if possible) is not covered under IWS CRU whether a defective CRU must be returned to IBM. and may be subject to a chargeable action. The magnetic When return is required, return instructions and a field does not affect flat-panel LCD monitors. container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not Licensing: Programs included with this product are receive the defective CRU within 30 days of your receipt licensed under the terms and conditions of the License of the replacement. Agreements that are shipped with the system. On-site service: IOR; IBM will repair the failing machine Maintenance services — ServicePac , at your location and verify its operation. You must ServiceSuite , and ServiceElect provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. ServicePac, ServiceSuite, and ServiceElect provide hardware warranty service upgrades, maintenance, and The following on-site service options are available: selected support services in one agreement. • IOR, 9 hours per day, Monday through Friday excluding Warranty service upgrade: During the warranty period, holidays, next-business-day response warranty service upgrade provides an enhanced level of • on-site service for an additional charge. A warranty IOR, 9 hours per day, Monday through Friday excluding service upgrade must be purchased during the warranty holidays, 4-hour average response period and is for a fixed term (duration). It is not • IOR, 24 hours per day, 7 days a week, 4-hour average refundable or transferable and may not be prorated. If response required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the • IOR, 24 hours per day, 7 days a week, 2-hour average customer. Service levels are response time objectives response and are not guaranteed. Maintenance service (ICA) IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. Maintenance services are available for ICA legacy You must follow the problem determination and resolution contracts. The preferred go-to-market offerings are procedures that IBM specifies. Scheduling of service will ServiceElect. However, ICA legacy contracts will still be depend upon the time of your call and is subject to parts available for current customers until they are withdrawn. availability. CRUs will be provided as part of the machine′s standard Alternative service (warranty service upgrades): During warranty CRU service except that you may install a Tier the warranty period, warranty service upgrade provides 1 CRU yourself or request IBM installation, at no an enhanced level of on-site service for an additional additional charge, under one of the on-site service levels charge. A warranty service upgrade must be purchased specified. during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may IBM will repair the failing machine at your location and not be prorated. If required, IBM will provide the verify its operation. You must provide a suitable working warranty service upgrade enhanced level of on-site area to allow disassembly and reassembly of the IBM service acquired by the customer. Service levels are machine. The area must be clean, well-lit, and suitable response time objectives and are not guaranteed. for the purpose. IBM will attempt to resolve your problem over the The following warranty service upgrade options are telephone or electronically by access to an IBM Web site. available: You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will • IOR, 9 hours per day, Monday through Friday excluding depend upon the time of your call and is subject to parts holidays, 4-hour average response availability. • IOR, 24 hours per day, 7 days a week, 4-hour average CRUs will be provided as part of the machine′s standard response warranty CRU service except that you may install a Tier • IOR, 24 hours per day, 7 days a week, 2-hour average 1 CRU yourself or request IBM to install it, at no additional response charge under the type of warranty service specified, on-site service. Maintenance service: If required, IBM provides repair or IBM will repair the failing machine at your location and exchange service depending on the type of maintenance verify its operation. You must provide a suitable working service specified for the machine. IBM will attempt to area to allow disassembly and reassembly of the IBM resolve your problem over the telephone or electronically machine. The area must be clean, well-lit, and suitable by access to an IBM Web site. You must follow the for the purpose. problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the The following warranty service upgrade option is time of your call and is subject to parts availability. available: Service levels are response time objectives and are not guaranteed. IOR, 24 hours per day, 7 days a week, 4-hour average response CRU service: If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, HDD), Maintenance service: If required, IBM provides repair or IBM will ship the CRU to you for you to install. CRU exchange service depending on the type of maintenance information and replacement instructions are shipped service specified for the machine. IBM will attempt to with your machine and are available from IBM at any time resolve your problem over the telephone or electronically at your request. by access to an IBM Web site. You must follow the

-5- 106-124 problem determination and resolution procedures that Machine installation: Customer setup. Customers are IBM specifies. Scheduling of service will depend upon the responsible for installation according to the instructions time of your call and is subject to parts availability. IBM provides with the machine. Service levels are response time objectives and are not guaranteed. Graduated Program License Charges apply: Yes

CRU service: If your problem can be resolved with a CRU The applicable processor group for the JS21 BladeCenter (for example, keyboard, mouse, speaker, memory, HDD), is C5. IBM will ship the CRU to you for you to install. CRU The applicable processor group for the eServer JS20 information and replacement instructions are shipped BladeCenter is changed from D5 to C5 effective February with your machine and are available from IBM at any time 14, 2006. on your request. IBM specifies in the materials shipped with a replacement Licensed machine code: IBM Machine Code is licensed CRU whether a defective CRU must be returned to IBM. for use by a customer on the IBM machine for which it When return is required, return instructions and a was provided by IBM under the terms and conditions of container are shipped with the replacement CRU, and you the IBM License Agreement for Machine Code, to enable may be charged for the replacement CRU if IBM does not the machine to function in accordance with its receive the defective CRU within 30 days of your receipt specifications, and only for the capacity authorized by of the replacement. IBM and for which the customer has acquired. You can obtain the agreement by contacting your IBM On-site service: IOR; IBM will repair the failing machine representative or at at your location and verify its operation. You must http://www-1.ibm.com/servers/support/ provide a suitable working area to allow disassembly and machine_warranties/machine_code.html reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site service options are available: Prices • IOR, 9 hours per day, Monday through Friday excluding Machine IBM holidays, next-business-day response type/ Part list Description model number price • IOR, 24 hours per day, 7 days a week, 4-hour average response JS21 blade single core, 8844-31U 884431U $2,499 2.7GHz, 1GB JS21 blade dual core, 8844-51U 884451U 3,999 Non-IBM parts support 2.5GHz, 2GB 8 GB PC2-3200 CL3 41Y2703 9,899 Warranty service: IBM is now shipping machines with ECC DDR2 SDRAM RDIMM selected non-IBM parts that contain an IBM 1 GB PC2-4200 CL4 41Y2707 469 ECC DDR2 SDRAM RDIMM field-replaceable unit (FRU) part number label. These 2 GB PC2-4200 CL4 41Y2711 699 parts are to be serviced during the IBM machine warranty ECC DDR2 SDRAM RDIMM period. IBM is covering the service on these selected 4 GB PC2-4200 CL4 41Y2715 2,199 non-IBM parts as an accommodation to their customers, ECC DDR2 SDRAM RDIMM and normal warranty service procedures for the IBM machine apply. Maintenance service charges (legacy)(IOR) Warranty service upgrades and maintenance services: Under certain conditions, IBM Integrated Technology Alternate service (warranty service upgrades) Services repairs selected non-IBM parts at no additional charge for machines that are covered under warranty IOR service upgrades or maintenance services. 24 x 7 $400 IBM service provides hardware problem determination on non-IBM parts (adapter cards, PCMCIA cards, disk drives, memory, and so forth) installed within IBM Maintenance service systems covered under warranty service upgrades or maintenance services and provides the labor to replace IOR IOR the failing parts at no additional charge. 9 x 5 24 x 7 If IBM has a Technical Service Agreement with the $400 $600 manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no ServicePac for warranty service upgrade and additional charge. For all other non-IBM parts, customers maintenance charges are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is Part covered under a warranty service upgrade or a Description number maintenance service. 3-year WSU, IOR 24 x 7 69P9519 IBM hourly service rate classification: Two 2-hour average response 3-year WSU, IOR 24 x 7 69P9518 Field-installable features: Yes 4-hour average response 3-year WSU, IOR 9 x 5 69P9517 Model conversions: No 4-hour average response

106-124 -6- 1-year IOR 24 x 7 69P9516 Trademarks 2-hour average response Chipkill, AIX 5L, POWER, System p5, Electronic Service 2-year IOR 24 x 7 96P2132 Agent, and ServiceSuite are trademarks of International 2-hour average response Business Machines Corporation in the United States or other 4-year IOR 24 x 7 69P9523 countries or both. 2-hour average response BladeCenter, eServer, xSeries, AIX, and ServicePac are 5-year IOR 24 x 7 69P9527 registered trademarks of International Business Machines 2-hour average response Corporation in the United States or other countries or both. 1-year IOR 24 x 7 69P9515 Java is a trademark of , Inc. 4-hour average response Linux is a trademark of Linus Torvalds in the United States, 2-year IOR 24 x 7 96P2131 other countries or both. 4-hour average response Other company, product, and service names may be 4-year IOR 24 x 7 69P9522 trademarks or service marks of others. 4-hour average response 5-year IOR 24 x 7 69P9526 4-hour average response 1-year IOR 9 x 5 69P9514 4-hour average response 2-year IOR 9 x 5 96P2130 4-hour average response 4-year IOR 9 x 5 69P9521 4-hour average response 5-year IOR 9 x 5 69P9525 4-hour average response 1-year IOR 9 x 5 69P9513 NBD response 2-year IOR 9 x 5 96P2129 NBD response 4-year IOR 9 x 5 69P9520 NBD response 5-year IOR 9 x 5 69P9524 NBD response For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

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