LEARN • CONNECT • GROW • DISCOVER Register Online @ Nena.Org/Nena2019-Register All Events Take Place Or Commence at the Gaylord Palms Unless Noted with a +

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LEARN • CONNECT • GROW • DISCOVER Register Online @ Nena.Org/Nena2019-Register All Events Take Place Or Commence at the Gaylord Palms Unless Noted with a + LEARN • CONNECT • GROW • DISCOVER register online @ nena.org/nena2019-register All events take place or commence at the Gaylord Palms unless noted with a +. BOOK YOUR LODGING • Book at the conference site, the Gaylord Palms, by May 20 at nena.org/nena2019-housing EVENTSubject to change. Visit nena.org/nena2019 forSCHEDULE the latest updates. • Additional housing available at the Orlando World Center Marriott until May 22 at nena.org/nena2019-overflow KEYNOTES (See page 7 for details.) EXPO HALL (See page 9 for details.) Shawn Achor | Sun, 6.16 | 9:15AM – 11:00AM Sun, 6.16 | 11:00AM – 2:30PM; 4:00PM – 6:00PM Damien Patton | Mon, 6.17 | 8:00AM – 9:15AM Mon, 6.17 | 9:15AM – 4:00PM Vinh Giang | Tue, 6.18 | 12:30PM – 2:45PM PSAP TOURS (See page 21 for details.) EDUCATION Sat, 6.15 | 1:30PM – 4:30PM Multi-Day Programs, Full-Day Courses, & Free Workshops* (See pages 11–20 for details.) Sun, 6.16 | 2:30PM – 5:30PM | 9:00AM – 12:00PM Keynotes Center Manager Certification Program | Mon, 6.10 – Fri, 6.14 | 8:30AM – 5:00PM Tue, 6.18 Center Supervisor Program | Thu, 6.13 – Sat, 6.15 | 8:30AM – 5:00PM Thu & Fri; GUEST TOURS* (See page 23 for details.) 9:30AM – 6:00PM Sat That Motivate, Excite, & Empower Titanic—the Artifact Exhibit | Sun, 6.16 | 2:30PM – 4:30PM Center Training Officer Program | Thu, 6.13 – Sat, 6.15 | 8:30AM – 5:00PM Thu & Fri; Chocolate Kingdom Factory Tour | Mon, 6.17 | 11:00AM – 1:00PM Expo 9:30AM – 6:00PM Sat Pre-Conference Courses 8:30AM – 5:00PM Fri; | Fri, 6.14 & Sat, 6.15 | STAY & PLAY* (See page 23 for details.) 9:30AM – 6:00PM Sat Airboat Tour & Gator Park | Wed, 6.19 | 8:00AM – 2:00PM Showcasing Public Safety Innovations ENP Exam Prep Boot Camp | Wed, 6.19 | 8:00AM – 1:00PM Kennedy Space Center Tour & Chapter Leader Workshop | Wed, 6.19 | 9:30AM – 12:00PM Lunch With an Astronaut | Wed, 6.19 | 8:00AM – 5:00PM Breakout Sessions (See pages 12–19 for details.) Sun, 6.16 | 2:30PM – 5:00PM WHO SHOULD ATTEND? Workshops & Courses Mon, 6.17 | 1:30PM – 2:30PM; 4:00PM – 5:00PM 9-1-1 authority personnel; PSAP managers and supervisors; telecommunicators Tue, 6.18 | 8:45AM – 12:15PM; 3:00PM – 4:00PM and dispatchers; 9-1-1 service providers; GIS and addressing professionals; telecommunications and network specialists; law enforcement, fire, and EMS personnel Innovation Theater Sessions (See page 11 for details.) Exploring 9-1-1’s Hottest Topics with 9-1-1 oversight responsibilities; public safety applications developers; managed Sun, 6.16 | 11:15AM – 2:00PM; 5:15PM – 5:45PM services and cloud hosting providers; homeland security regulatory agency staff; Mon, 6.17 | 11:00AM – 1:00PM; 2:30PM – 3:00PM state, regional, and local government officials; providers of IoT technologies; sensor, Breakouts NETWORKING EVENTS (See page 5 for details.) beacon, and drone industry professionals Run for 9-1-1 Charity 5K Run/Walk* | Sat, 6.15 | 7:00AM – 8:30AM (See page 23 for details and additional pricing options.) ENP Roundtable | Sat, 6.15 | 5:00PM – 6:00PM REGISTRATION RATES That Educate & Turbocharge Your Career Membership Meeting | Sat, 6.15 | 6:15PM – 7:00PM By May 3 By June 13 On-Site NENA 2019 Kick-Off Celebration | Sat, 6.15 | 7:15PM – 9:30PM Member . $599 .........$699......... $749 Regional Breakfasts | Sun, 6.16 | 8:00AM – 9:00AM Member ENP or FL Resident.............$549 .........$649 ........ $699 Hall Happy Hour | Sun, 6.16 | 5:00PM – 6:00PM Non-Member . $749 .........$849 ........ $899 K-9 Demonstration | Sun, 6.16 | 5:15PM – 5:45PM Networking Excellence in 9-1-1 Reception* | Sun, 6.16 | 6:15PM – 7:15PM THREE WAYS TO REGISTER Coffee & Doughnuts With the Exhibitors | Mon, 6.17 | 9:15AM – 10:45AM Blood Drive | Mon, 6.17 | 10:30AM – 3:30PM Events That Build Connections Expo Hall Prize-a-Palooza | Mon, 6.17 | 2:30PM – 4:00PM International Reception* | Mon, 6.17 | 5:30PM – 6:30PM Young Professionals Mixer* | Mon, 6.17 | 6:30PM – 8:30PM Online at Download a printable form at Call 202.466.4911 Board Installation Lunch & nena.org/nena2019-register nena.org/nena2019-form to request a printable form Keynote Session | Tue, 6.18 | 12:30PM – 2:45PM ABOUT NENA + NENA 2019 Closing Celebration | Tue, 6.18 | 5:30PM – 8:30PM NENA: The 9-1-1 Association improves 9-1-1 through research, standards development, training, education, outreach, and advocacy. Our 2 | nena.org/nena2019 vision is a public made safer and more secure through universally-available state-of-the-art 9-1-1 systems and trained 9-1-1 professionals. 911nena911 *Additional registration, invitation, or advance notice of participation required. nena.org/nena2019 | 3 3 WAYS TO REGISTER SATURDAY, JUNE 15 SUNDAY, JUNE 16 FOR NENA 2019 • Online at nena.org/nena2019-register Run for 9-1-1 Charity 5K Run/Walk* Regional Breakfasts • Download a printable form at nena.org/nena2019-form 7:00AM – 8:30AM 8:00AM – 9:00AM • Call 202.466.4911 to request a printable form NETWORKING Lace up your running or walking Before the Opening Keynote Session, shoes in support of 9-1-1 training and grab breakfast with your Region wellness programs and participate Director and other attendees from in the Friends of 9-1-1 sixth-annual your area as you map out your week “Run for 9-1-1” charity 5k! The run/ of sessions, events, and activities. MONDAY, JUNE 17 Young Professionals Mixer* walk promotes healthy living among You’ll also have the opportunity to 6:30PM – 8:30PM Coffee & Doughnuts With the 9-1-1 professionals, gives the Central- discuss issues affecting the association Pack your swimwear and join other Exhibitors Florida community and supporters and the public safety community in new 9-1-1 professionals and future 9:15AM – 10:45AM from around the country a chance to your region. leaders for a pool party with games, say “thank you” to 9-1-1, and generates There aren’t too many better ways to a DJ, and more! This event is open funds for scholarships and 9-1-1 Expo Hall jumpstart the day than with a hot cup to all attendees, but recommended training opportunities. 11:00AM – 2:30PM; 4:00PM – 6:00PM o’ joe and a fresh doughnut! Browse for those 40 and younger or in their Meet with exhibitors and see, hear, the aisles, meet with exhibitors, and first five years in the profession. Pre- PSAP Tours and touch the latest in public safety discuss the morning’s keynote session! registration required. 1:30PM PM – 4:30 technology and services. Expo Hall Join your peers on a visit to a local TUESDAY, JUNE 18 9-1-1 center where you’ll see the latest PSAP Tours 9:15AM – 4:00PM PSAP Tours public safety equipment in action. 2:30PM – 5:30PM Blood Drive 9:00AM – 12:00PM Hall Happy Hour 10:30AM – 3:30PM ENP Roundtable Board Installation Lunch & Keynote 5:00PM – 6:00PM Each week, local blood centers need 5:00PM – 6:00PM Session Start your evening with a cocktail in thousands of donors to meet the Join ENPs from around the world 12:30PM – 2:45PM the Expo Hall! needs of the community and to be to network and discuss some of prepared in case of an emergency. Featuring seating organized by today’s hottest topics! This fast- K-9 Demonstration Join NENA to help give back to our interest area, this special lunch paced discussion focuses on PSAP host city; you’ll feel good knowing provides the opportunity to make 5:15PM – 5:45PM succession planning, as well as how you’ve helped change a life. great connections, celebrate the to recruit, hire, train, and retain Join members of a local K-9 unit for swearing in of your 2019-20 NENA telecommunicators in a competitive a look inside the jobs of these four- Expo Hall Prize-a-Palooza Board of Directors, and hear from labor market. legged officers and their partners as 2:30PM – 4:00PM a highly sought-after motivational they demonstrate obedience, narcotics speaker. Membership Meeting detection, and suspect apprehension. It’s about prizes, snacks, meeting with industry partners... and more prizes! 6:15PM – 7:00PM NENA 2019 Closing Celebration Excellence in 9-1-1 Reception You can’t win if you’re not there, so be Hear reports on the state of the sure to fill out your booth bingo card, 5:30PM – 8:30PM 6:15PM – 7:15PM association and its activities during the drop it in the raffle drum in the NENA It’s going to be a night to remember as past year. Be among the first hundred Closed event. Certified ENPs, CMCP booth, and join us for this last chance we bid farewell to NENA 2019! Don’t members through the door and get a graduates, award winners, scholarship to see the Expo Hall! miss out on live music, good food, and special gift from NENA! recipients, and national and chapter fun times! leaders are invited to join us for a re- International Reception Kick-Off Celebration ception honoring those who are going 5:30PM – 6:30PM 7:15PM – 9:30PM above and beyond for 9-1-1 and NENA. Great vendors. Great sessions. Closed event. Attendees from around Outstanding people! Get #NENA2019 started right with the globe are invited to this reception an 80’s-themed outdoor party where showcasing NENA’s global impact and you can meet new friends, try some “NENA CONFERENCE ATTENDEE involvement.
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