Progressive Model for the Cleaning Industry

24th & 25th August 2015 Sharing by: Progressive Wage Model (PWM) for the Cleaning Industry

 Introduced to help cleaners achieve sustainable real wage increases

 Improve productivity through skills and use of technology

 PWM provide cleaners with clarity on how they can achieve progression

 Mandated under Cleaning Licensing Regime

Key Milestones

June 2012 2012 • Labour Movement mooted the idea of Progressive Wage Model (PWM)

August 2012 • Tripartite Cluster for Cleaners (TCC) was formed to look into PWM for the cleaning industry

October 2012 • PWM for the cleaning industry was launched

November 2012 • PWM was incorporated as a requirement in NEA’s Enhanced Clean Mark Accreditation Scheme

Key Milestones

2013

April 2013 • All government cleaning contracts called on or after 1 April 2013 to be awarded only to accredited cleaning companies Key Milestones

2014

1 April 2014 • Amended Environmental Public Health (EPH) Act & new EPH (General Cleaning Industry) Regulations 2014 came into force

1 September 2014 • All cleaning businesses offering general cleaning services must have a license to operate.

• All cleaners under cleaning contracts signed on and after 1 April 2014 must be paid according to the PWM

Key Milestones

2015

1 September 2015

• All cleaners under cleaning contracts signed before 1 April 2014 must be paid according to the PWM

Licensing of Cleaning Businesses

As of 31 July 2015, 52,500 cleaners employed in licensed companies • 1,219 cleaning businesses have Resident Non-Resident received their licenses. 27% • Employ a total workforce of 52,500 cleaners 73% – 38,500 resident cleaners

4 Key Components of PWM

1) Progression 2) Skill Upgrading 3) Career Advancement 4) Productivity Improvement

Group 1: Group 2: Group 3: Office & Commercial F&B Establishment Conservancy Cleaners e.g. Hawker Centre, e.g. TCs, Public Cleansing e.g. Office, Schools, Hospitals and Foodcourts Polyclinics Cleaners Truck Drivers (Class 4/5) ≥ $1,700

Supervisor Supervisor / ≥$1,600 ≥ $1,600 Mechanical Drivers ≥ $1,600

Multi-Skilled Cleaners Multi-skilled Cleaners Multi-skilled Cleaners cum Machine Operator cum Machine Operator cum Machine Operator ≥ $1,400 ≥ $1,400 / Refuse Collector ≥ $1,400

Outdoor Cleaners / Dishwasher / Refuse General Cleaners Healthcare Cleaners Collector ≥ $1,200 ≥ $1,200 ≥ $1,200

Table-top Cleaners ≥ $1,100 General / Indoor Cleaners General Cleaners *basic ≥ $1,000 ≥ $1,000 Recommended Training for Cleaners

Attained at least 2 WSQ Advanced ≥ $1,600 Certificate in EC modules or Multi-skilled equivalent Cleaners cum ≥ $1,400 Under Licensing, cleaners are required to obtainMachine at least 1 module under EC WSQ Framework. Operators

Outdoor

≥ $1,200 Cleaners/ Attained at least 2 Dish Washers WSQ Certificate in EC* modules or General/ Indoor equivalent Cleaners ≥ $1,000 e.g. Offices, Schools, Hospitals and *EC: Environmental Cleaning Polyclinics

* will receive additional wage allowance (starting from $100). • Attained at least 2 WSQ Higher Certificate in EC modules or equivalent Advantages of PWM

• For Workers – Provide clarity on how to achieve wage progression; – Motivates them to upgrade themselves, work more effectively and progress to higher value-added – Create a sense of pride and professionalism

• For Employers – Assurance of a higher skilled and more productive workforce – PWM puts in place a career progression that helps to attract and retain workers

• For Service Buyers – Enjoy higher quality and standards of cleaning services Q & A SESSION