PRESS RELEASE

MEDIA RELEASE

MINISTRY OF TRADE AND INDUSTRY’S INVESTITURE CEREMONY FOR THE 2009 NATIONAL DAY AWARDS AND

PRESENTATION OF THE GOING THE EXTRA MILE SERVICE (GEMS) AWARDS

Minister for Trade and Industry, Mr Lim Hng Kiang, presented officers in the Ministry of Trade and Industry (MTI) with the 2009 National Day Awards today. This year, the MTI family has a total of 54 recipients for the Commendation Medal (4), the Efficiency Medal (8) and the Long Service Medal (46).

2. The Commendation Medal is awarded to selected officers who have shown special performance under difficult circumstances, competence and devotion to duty. The Efficiency Medal is given to officers who have shown superior performance, consistent diligence and dedication in their work. The Long Service Medal is presented to public officers with at least 25 years of service in recognition of their service and contributions to .

3. Minister Lim also presented the Going the Extra Mile Service (GEMS) Awards to 36 recipients at the ceremony. The GEMS Awards recognise officers who have consistently delivered excellent service quality.

4. Please see the Annex attached for write-ups on some of the recipients.

5. The Ministry of Trade and Industry congratulates all recipients and thanks them for their contributions.

Ministry of Trade and Industry 25 November 2009

For media queries, please contact :

Madeline Pereira Corporate Communications Ministry of Trade and Industry Tel : 6332 7223 / 9815 0362 E-mail : [email protected]

Cassandra Ng Corporate Communications Ministry of Trade and Industry Tel : 6332 7622 Email: [email protected]

100 High Street, #09-01, The Treasury, Singapore 179434 T (65) 6225 9911 F (65) 6332 7260 www.mti.gov.sg PRESS RELEASE

www.mti.gov.sg ANNEX (65) 6332 7260 7260 (65) 6332 F (65) 6225 9911 T cted officers who have shown special cted officers who generation flatted factories, management factories, generation flatted

100 High Street, #09-01, The Treasury, Singapore 179434 Awards to the their contribution Day for accorded the National 54 MTI Officers Public Service and Industry, Mr Minister for Trade Ministry Kiang,the Lim Hng of officers in presented This year, the (MTI) today. National Day Awards Trade and Industry the 2009 with the Commendation (4), the Efficiency for Medal MTI family hasrecipients 54 a total of Service Medal Long (44). Medal (6) and the performance under difficult circumstances, competence and devotion to duty. devotion to and competence performance under difficult circumstances, have shown superior performance, Medal is given to officers who The Efficiency in their work. dedication diligence and consistent to public officers with at least 25 yearsThe Long Service Medal of service is presented Singapore. to contributions and of their service in recognition is appended: Information on three Medal recipients Ms Chen Lee Wa, JTC Corporation (Commendation Medal) Medal is awarded to sele The Commendation

With a wide-ranging 25 years at JTC Corp, portfolio spanning Lee Wa has been involved with the development of JTC’s new and development of theof the divestment of a portion of JTC’s properties, planning infrastructure & Procurement System, planning of civil and Contracts Administration Park, Tanjong Klingworks for the Aero+sPace Phase 2, Logistics preliminary and profiling geological physical as as well 2 and Tukang Phases 1 & currently leads Extension. Lee Wa and View Wenya Jalan Bahar, scheming of Department and the Engineering & Infrastructure two departments, the Engineering Research Department. Wa was secondedIn addition to intra-JTC postings, Lee to Consultants Pte Ltd and where she was appointed Vice President in 2002, (JCPL), JTC’s subsidiary, managed some of the leading projects at JCPL. PRESS RELEASE

www.mti.gov.sg (65) 6332 7260 7260 (65) 6332 F (65) 6225 9911 T

100 High Street, #09-01, The Treasury, Singapore 179434

Mr Nesiran of service) and B Sakimin (27 years Mr Jayaraman of A/L Narayanasamy (26 service) years CorporationSentosa Development (SDC) (Long Service Medal) Nesiran S Sakimin S Sakimin Nesiran safety different aspects of JayaramanNesiran and undertake As rangers in , employees. and island partners guests, island for residents, and security across the Development Sentosa the under regulations the Their duties range from enforcing and the roads, traffic control on efficient and effective providing Corporation Act, to to render are also trained they emergencies, crime prevention. In on educating guests Nesiran and Jayaraman with the relevant in first aid. also work closely assistance all positive experiences for prevention, to ensure and agencies on crime authorities and both Nesiran guests. Sentosa regularly welcomes foreign dignitaries and Jayaraman A/L Narayanasamy service for VIPs. escort Jayaraman to oversee the ranger are often deployed PRESS RELEASE

www.mti.gov.sg (65) 6332 7260 7260 (65) 6332 F (65) 6225 9911 T

of our officers go the extra mile when extra go the of our officers

100 High Street, #09-01, The Treasury, Singapore 179434 Fiona’s leadership and professionalism was instrumental in assisting was instrumental in assisting professionalism and Fiona’s leadership , affected tourists. For example, she ensured all quarantined tourists received a tokenaffected tourists. For example, she tourists ensured all quarantined goodwill package from STB upon checking or hospitals. out of the quarantine facilities negative had an otherwise who by the tourists was greatly appreciated This gesture experience while they were quarantined in Singapore. of handling task of officers in the challenging Fiona led a team three years, For the last an always find to team have sought STB. She and her for and feedback complaints by complainants industry players. Fiona has led amicable solution between and In example and the negative experiences of tourists. around worked tirelessly to turn to view these tourists who continue impression on a lasting so doing, she has left A (H1N1) the Influenza During Singapore as a favourable travel destination. pandemic

Thirty-six officers were recognised for their exemplary servicefor their exemplary delivery and received recognised were Thirty-six officers Industry, Mr for Trade and Mile (GEMS) Award from the Minister Extra the Going the Lim Hng Kiang, 25 November at an award ceremony on 2009. below: award recipients are highlighted of some of our The stories Tourism Board (STB) Ms Fiona Loi Pui Sze, Singapore Officers for Outstanding Customer Honours its and Industry of Trade Ministry Service of our MTI the development industries, trade and facilitating In promoting international all that ensure all walks of life. To from customers contact with officers are in constant experience, many have a positive our customers acceding to their requests and needs. their requests acceding to PRESS RELEASE

www.mti.gov.sg (65) 6332 7260 7260 (65) 6332 F (65) 6225 9911 T

100 High Street, #09-01, The Treasury, Singapore 179434

Mr Leow JTC Corporation Yong Huat,

a and resourcefulness, Earlier this year, thanks to Leow Yong Huat’s quick thinking was able totenant in one of JTC's flatted factory quickly recover from a fire that broke out over a weekend. With Yong Huat’s assistance, the company resumed operations production their were able to meet his support, they Through 24 hours. in less than from their claims possible and complaints any disruption and averted needs without a to investigate mile Yong Huat went the extra occasion, On another customers. the flatted factory at night. created from the noise complaint from a HDB resident about Even though confirmed his findings that the noise level was within the allowable limits, he spoke to the tenants who agreed to tune their compressors to reduce the noise level further.