PLANNING MAKES A DIFFERENCE Updated October 2016 DISCLAIMER: This document is intended as an informational resource only for World Bank Family Network (WBFN) members and does not take the place of legal advice. Members are requested to consult an attorney for all legal matters as laws vary from state to state and are amended frequently. 1 World Bank Group departments Bank-Fund Staff Federal Credit Union 202-458-4300 Closures at World Bank Group Headquarters (Weather, demonstrations, etc.) 202-458-7669 or 202-458-SNOW *Emergency Service (9:00 am – 5:00 pm) 202-473-0226 *Emergency Service After hours 202-477-4321 Family Consultation Services (FCS) 202-458-5550 Domestic Abuse Prevention Program –HUB 202-458-5800 Domestic Abuse Prevention Program Coordinator 202-473-2931 Fitness Center 202-473-3339 Global Mobility 202-473-2245 Health Services Department 202-458-0822 Human Resources Operations Center:
[email protected] HR Operations Center 202-473-2222
[email protected] 202-473-2222 Human Resources Visa Office:
[email protected] 202-473-3446 Identification Card Office 202-458-4486 Legal Assistance Officer 703-239-0855 Life Insurance 202-473-2222 Medical Insurance:
[email protected] AETNA 1-800-723-8897 Office of Ethics& Business Conduct (EBC) 202-473-0279 EBC External Website:
[email protected] Pension Administration 202-458-2977 *Security Operations Center (non-emergency) 202-458-4489 Travel Office Visa Section 202-473-7634 Travel, Personal and Vacation: best to come into the office MC C2 AMEX Travel 202-458-8161 World Bank Children’s Center 202-473-7010 or 202-473-7081 World Bank Staff Association 202-473-9000 World Bank Family Network 202-473-8751 *For any emergency/security issue at any time, the Security Operations Center at 202- 458-8888 will direct you to the appropriate person, department or service.