About Fetch What's New Quick Start Using Fetch Troubleshooting Fetch Help Reference fetchsoftworks.com Glossary 1 Fetch Help > About Fetch is an easy-to-use, full-featured file transfer (FTP and SFTP) client for the Apple Macintosh. Select a topic below for more information about Fetch. About Fetch Contact Information Licensing & Purchasing Upgrading from an Earlier Version of Fetch Uninstalling Fetch Credits and Acknowledgments 2 Fetch Help > About > About Fetch Fetch is a Macintosh program that makes it easy to transfer files between your Macintosh and other computers over networks such as the Internet. Fetch transfers files using the File Transfer Protocol (FTP) or SSH File Transfer Protocol (SFTP). Fetch can be used to: Publish a website at a web hosting provider. Rename, move, delete, and change the permissions of files on a web server in order to maintain a website. Transfer documents to a printing company or service bureau. Submit advertisements to newspapers and magazines. Publish images for eBay auction listings. Move files between your Macintosh and Macintosh, UNIX, Windows, NetWare, or other sorts of computers, as well as specialized equipment including medical imaging machines, image editing systems, and photo processing equipment. Fetch 5.6 runs on Mac OS X 10.4 or later. For more details, see the What is Fetch? help topic. For information about licensing and purchasing Fetch, see the Licensing Fetch help topic. Fetch Credits and Acknowledgments Fetch Softworks Contact Information 3 Fetch Help > About > Contacting Fetch Softworks Technical support Please see the Troubleshooting & Support help topic for suggestions to try before contacting support. Message boards: http://fetchsoftworks.com/messageboard Email: [email protected] Company contact information Website: http://fetchsoftworks.com Email: [email protected] Fetch Softworks PO Box 72 Etna, NH 03750 USA Voicemail/FAX: +1 603-619-0397 4 Fetch Help > About > Licensing Fetch A single-user license for Fetch 5.6 is $29 US. You can purchase a license by choosing Purchase from the Fetch menu. Users at educational or non-profit charitable organizations (government research laboratories excepted) may apply for a free license. Multi-user licenses are also available. For more information, visit our website. Upgrades to Fetch 5.6 are free for registered users of Fetch 5.5 and later, or if you purchased Fetch after January 28, 2009. Otherwise, registered users of Fetch 5.3.1 and earlier can upgrade for $10. To upgrade, choose Purchase Upgrade from the Fetch menu. You can try Fetch for free for 15 days. Fetch is fully functional during the trial period. If your Fetch menu does not have a Purchase or Purchase Upgrade menu item, your copy of Fetch already has a valid license. Choose About Fetch from the Fetch menu to view the license serial number. Visit the Fetch Softworks website if you wish to purchase additional copies. 5 Fetch Help > About > Upgrading from an Earlier Version of Fetch If you're currently using an earlier version of Fetch, upgrading to Fetch 5.6 is easy. Fetch 5.6 will automatically read your old Fetch preferences and shortcuts when you first open it, and any saved Fetch documents will work with Fetch 5.6. You can continue to keep and use earlier versions of Fetch on your hard drive if you want. For information on the new features and changes in Fetch 5.6, see: What's New Fetch 5.6 for Fetch 5 Users Fetch 5.6 for Fetch 4 Users Registered users of any previous version of Fetch 5 or Fetch 4 are eligible for a discount when purchasing Fetch 5.6. See the Licensing Fetch help topic for information on pricing and purchasing an upgrade. 6 Fetch Help > About > Uninstalling Fetch If you want to completely uninstall Fetch from your Macintosh, you need to remove the Fetch application and the Fetch widget. To uninstall the Fetch application: 1. In the Finder, choose Go > Applications to open the Applications folder. 2. Locate the Fetch icon. 3. Drag the Fetch icon to the Trash. You can uninstall the Fetch Dashboard widget using the Manage Widgets feature of Dashboard: 1. Open Dashboard, either by clicking on Dashboard icon in the Dock or by pressing the Dashboard keyboard shortcut (usually the F12 key). 2. Click on the Open (+) button in the bottom-left of the screen to reveal the widget bar. 3. Click Manage Widgets to open the Widgets Dashboard widget. 4. Scroll the list of widgets until you have located the Fetch widget. 5. Click on the red Remove (-) button after the name of the Fetch widget. 6. Click OK to confirm that you want to move the widget to the Trash. The Fetch Automator actions will be uninstalled when you uninstall the Fetch application. Fetch also creates several preferences files in the Preferences folder of the Library folder in your home folder. While it does no harm to leave these files on your computer after you uninstall Fetch, for completeness, these files are named: com.fetchsoftworks.Fetch.plist com.fetchsoftworks.Fetch.Shortcuts.plist Fetch Cache widget-com.fetchsoftworks.widget.fetchupload.plist Older versions of Fetch may have also created preferences files named: Fetch Prefs Fetch Shortcuts 7 Fetch Help > About > Credits and Acknowledgments Engineering by Jim Matthews, Ben Artin, and Scott McGuire. Testing by Doug Grinbergs and Scott McGuire. Documentation by Scott McGuire. Copyright © 2001-2010, Fetch Softworks. Copyright © 2000, Trustees of Dartmouth College. Fetch is a product of Fetch Softworks. Uses RSA Data Security, Inc. MD4 & MD5 message digest algorithms. Other product and company names mentioned herein may be trademarks or trade names of their respective holders. Thanks to: Anthony Piraino of The Iconfactory for icons, art, and the new running dog. Ron Avitzur, Rob Barris, Marshall Clow, Tim Dierks, Chris Espinosa, Mat Marcus, John Penn, Quinn 'The Eskimo,' Jonathan 'Wolf' Rentzsch, Leonard Rosenthol, Eric Schlegel, Rich Siegel, Keith Stattenfield, James Thomson, and Russell Williams, for assorted technical assistance. John Norstad and Northwestern University, for resource file checking code. Wordstation and Jean-Pierre Kuypers for the localizations. Tadashi Suzuki and Hart Computer for the logo. Kate Fagerstrom for the new disk image background and other graphics. Robin Olson for the previous disk image background and widget graphics. Mitch Jones of Allume for the copious help with StuffIt. Kathy Kimball for slogans and ad design. Cathy Richardson and Chapin for the bark. Apple's Human Interface Group for helpful advice. Dartmouth College for supporting Fetch's development 1989-2000. All the users who reported problems and suggested new features. All the individuals and companies who licensed version 4. Margie, Daniel, and Dylan, for their love and support. 8 Fetch Help > What's New in Fetch 5.6 Fetch 5.6 adds automatic resume of stalled or failed downloads, and improves the behavior of the automatic resume of uploads in various circumstances. This is in addition to the new features introduced in Fetch 5.5's, which are the ability to edit any kind of file using any application and the changes will automatically be saved back to the server, automatic resume of stalled or failed uploads, automatic resume of stalled or failed downloads, and Quick Look support for previewing files on servers. If you're a regular user of Fetch upgrading from an earlier version, see either the Fetch 5.6 for Fetch 5 Users or the Fetch 5.6 for Fetch 4 Users guide to learn about new features and changes. See the summary of new features in Fetch 5.6 topic for a simple list of the major changes and improvements, or read the complete list of the changes, new features, and fixes in the Fetch 5.6 release notes. AppleScript users should read the AppleScript changes help topic for information about changes to Fetch's AppleScript terminology. The entire Fetch Help is available as a downloadable PDF file from the Fetch Softworks website. It serves as the Fetch manual. 9 Fetch Help > What's New > Summary of New Features in Fetch 5.6 This is just a summary; for a more extensive list of changes and improvements, see the Fetch 5.6 Release Notes. The major new features of Fetch 5.6 are: Added automatic resume of stalled or failed downloads Improved automatic resume of uploads in various circumstances The major new features of Fetch 5.5 were: Improved Edit command — you can now edit any kind of file using any application and the changes will automatically be saved back to the server Added automatic resume of stalled or failed uploads Added Quick Look support for previewing files on servers (Mac OS X 10.5 and later only) Added support for gestures on laptop trackpads: in the transfer window, swipe left to go back to previously viewed folder, swipe up to go to the parent folder, and swipe down to open the selected folder Made Get Info quicker by not calculating folder sizes until you ask for them The major new features of Fetch 5.3 were: Improved compatibility with Mac OS X 10.5 Leopard Improved transfer window appearance on Mac OS X 10.5 Redesigned toolbar and button icons with updated look for Mac OS X 10.5 Added preference to turn off automatic decoding for all file types Digitally signed Fetch application, to reduce unnecessary keychain alerts Added support for Mac OS X 10.5's application-specific firewall Added support for uploading files using Copy and Paste Added support for copying files on servers using Copy and Paste The major new features of Fetch 5.2 were: Added WebView — easily view files in your web browser and copy web addresses while