Derbyshire Care Services Directory 2017/18
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Derbyshire Care Services Directory 2017/18 The comprehensive guide Hardwick Hall to choosing and paying for care • Home support • Specialist care • Useful contacts • Care homes In association with www.carechoices.co.uk Eastgate Care OurCanal priorities are quality careVue and comfort for all residents Our priorities are quality care and comfort for all residents • All our homes offer Nursing, Convalescence, Respite, Dementia, • AllPersonal/Residential our homes offer Nursing, care services Convalescence, and have Respite, modern Dementia, facilities •Personal/Residential Our spacious en-suite care rooms services are and tastefully have modern decorated facilities and furnished to a very high standard • Our spacious en-suite rooms are tastefully decorated and •furnished We have to plenty a very of high fully standard qualified nursing staff, with 24 hour care & specialist nurse call systems • We have plenty of fully qualified nursing staff, with 24 hour care & • The comfortable welcoming lounges overlook well- tended gardens specialist nurse call systems or a picturesque waterway • • The We comfortable host regular welcoming visits from lounges local GP’s, overlook chiropodist, fabulous optician, canal dentist, sidephysiotherapist, views hairdresser and religious ministers • We host regular visits• Ourfrom meals local GP’s,are home chiropodist, cooked optician,and we cater for dentist, physiotherapist,special hairdresser diets and religious ministers • Our meals are home• cooked Dedicated and Activitieswe cater forCo-ordinators special diets & regularly • Dedicated Activities Co-ordinatorsorganised trips & regularly and outings organised trips and outings ‘The care my husband is receiving has been an enormous comfort to me. The carers are excellent, patient, kind to the residents and also the relatives, as are the cleaners & laundry ALEXANDRA HOUSE BELLE VUE LODGE MELBOURNE HOUSE Eastwood, Notts NG16 3GP Mapperley,staff. The lounges Notts NG3 are always5FS Aspley, welcoming, Notts nicely NG8 5RU decorated and corridors are cheerful and ‘themed’. There is always music in the lounges and‘I would the home like is to clean, take warm this andopportunity welcoming.’ to thank you for the care of my Dad. RelativeThe whole - Joan team H show care and compassion and gave me tremendous support through a very difficult time. I have been in several care homes and never found such dedicated and caring staff, they are a team all should be very proud of ’ Relatives Pat & Family PARK HOUSE Bulwell, Notts NG6 8SB As recommended on carehome.co.uk Also nearbyOur ourlatest Care home Home is Eastgate Care - an established local Alexandra House Eastgate Care - an established local company Canal Vue at Eastwood Hill Top company providing care for over 25 years at Awsworth Road, Ilkeston, celebrating 25 years offering care Notts NG16 3GP Derbys DE7 8JF Call to arrange a visit to any of our care homes. Call to arrange a visit Tel: 0115 979 1234 Option 5 FullTel: details 0115 at: www.eastgatecare.co.uk 979 1234 The email:White Swan, [email protected] Head Office & Training Centre, Notts NG6 0GD Email: [email protected] • www.eastgatecare.co.uk Canal Vue, Awsworth Road, Ilkeston, Derbys DE7 8JF Brookholme Croft Eastgate Care Established 1996 OurCanal priorities are quality careVue and comfort for all residents Our priorities are quality care and comfort for all residents • All our homes offer Nursing, Convalescence, Respite, Dementia, • AllPersonal/Residential our homes offer Nursing, care services Convalescence, and have Respite, modern Dementia, facilities •Personal/Residential Our spacious en-suite care rooms services are andtastefully have modern decorated facilities and furnished to a very high standard • Our spacious en-suite rooms are tastefully decorated and •furnished We have to plenty a very of high fully standard qualified nursing staff, with 24 hour care & specialist nurse call systems • We have plenty of fully qualified nursing staff, with 24 hour care & • The comfortable welcoming lounges overlook well- tended gardens specialist nurse call systems or a picturesque waterway • • The We comfortable host regular welcoming visits from lounges local GP’s, overlook chiropodist, fabulous optician, canal dentist, sidephysiotherapist, views hairdresser and religious ministers • We host regular visits• Ourfrom meals local GP’s,are home chiropodist, cooked optician,and we cater for dentist, physiotherapist,special hairdresser diets and religious ministers • Our meals are home• cooked Dedicated and Activitieswe cater forCo-ordinators special diets & regularly • Dedicated Activities Co-ordinatorsorganised trips & regularly and outings organised trips and outings AN EXCELLENT REPUTATION FOR CARE ‘The care my husband is receiving has been an 45 nursing & residential clients receive personalised care and enormous comfort to me. The carers are activities provided by professional and dedicated trained staff, excellent, patient, kind to the residents and including the home’s own physiotherapist and occupational therapist. also the relatives, as are the cleaners & laundry ALEXANDRA HOUSE BELLE VUE LODGE MELBOURNE HOUSE Day care is available in addition to short and long stay. Eastwood, Notts NG16 3GP Mapperley,staff. The lounges Notts NG3 are always5FS Aspley, welcoming, Notts nicely NG8 5RU decorated and corridors are cheerful and Excellent facilities are provided in newly refurbished, purpose built ‘themed’. There is always music in the lounges accommodation, appointed in beautiful surroundings. Tastefully decorated single rooms, many of which are en-suite, create a homely and‘I would the home like is to clean, take warm this andopportunity welcoming.’ to thank you for the care of my Dad. environment. Three different lounges and a large garden with various RelativeThe whole - Joan team H show care and compassion and gave me tremendous seating aspects is one of the many ways in which client choice is support through a very difficult time. I have been in several care homes promoted. and never found such dedicated and caring staff, they are a team all should be very proud of ’ Relatives Pat & Family Clients have the freedom to choose which, if any activities they wish PARK HOUSE to join in with, from a full and varied schedule. Family and friends Bulwell, Notts NG6 8SB As recommended on carehome.co.uk are welcome to visit anytime. Fresh, home cooked food is available throughout the day with clients being involved in designing the seasonal menu. All special diets and needs are catered for. Also nearbyOur ourlatest Care home Home is Eastgate Care - an established local Alexandra House In addition to respecting privacy & dignity, the home also promotes Eastgate Care - an established local company Canal Vue at Eastwood Hill Top individual’s independence as far as possible. company providing care for over 25 years at Awsworth Road, Ilkeston, celebrating 25 years offering care Notts NG16 3GP Derbys DE7 8JF Call to arrange a visit to any of our care homes. Call to arrange a visit Tel: 0115 979 1234 Option 5 Telephone 01246 230006 FullTel: details 0115 at: www.eastgatecare.co.uk 979 1234 Website www.brookholmecroft.com The email:White Swan, [email protected] Head Office & Training Centre, Notts NG6 0GD Email: [email protected] • www.eastgatecare.co.uk Brookholme Croft Ltd, Woodstock Drive, off Challands Way, Hasland, Chesterfield S41 0EU Canal Vue, Awsworth Road, Ilkeston, Derbys DE7 8JF Healthy Safe Cuisine Environment Landscaped Social Gardens Activities Make this your sanctuary Car Attractive Park Accommodation 24 hour Centrally Support Located Grove House Grove Park 24 hour residential care luxurious self-catering 1,2 & 3 bedroom apartments Designed to offer you security, independence and peace of mind. For a brochure or guided tour, call 01246 592092. Or visit: www.peakcare.co.uk “Such a lovely community! I wouldn’t live anywhere else” – Rev. Bob B. Contents Welcome from Derbyshire Adult Care 6 Essential information 36 Information and advice 6 Inspecting and regulating care services 36 Prevention services 6 Safeguarding adults 36 Brokerage 8 Deprivation of Liberty Safeguards 37 Welfare Rights 8 Comments, compliments and complaints 37 Derbyshire Discretionary Fund (DDF) 8 How solicitors can help 38 Regions covered by this Directory 9 Finding care options in your area 38 The Silver Line 38 Adult Care Services – where do I start? 10 Derbyshire Care Providers Association (formerly Initial contact 10 the Derbyshire Care Homes Association) 39 Assessing your needs 10 The Derbyshire Home Care Association 39 Personalised support 10 Paying for residential care 40 Making life easier at home 11 Short-term care/respite 40 Types of service offered by Adult Care 16 Financial assessments 40 Services to support you leaving hospital 16 Benefits and support 41 Reablement 16 Support for full cost clients 42 Home care services 16 Local authority contribution towards care in Home care agency checklist 19 private sector care homes 42 Home care providers contracted with Derbyshire Derbyshire fee levels 43 Adult Care 20 Third party payments 43 Non-contracted home care providers 23 Seeking financial advice 44 Helping to keep you independent 26 Useful contacts 44 Support for carers 26 Local useful contacts 44 Community Care Centres 27 National useful contacts 47 Telecare services 27 Listings Day services 28 High Peak 49 Services provided by the NHS 28 Chesterfield 53 Intermediate care 28 Derbyshire Dales 59 NHS fully-funded Continuing Health Care 28 North