2017 Top Trends in Fresh Foods
SOCIAL STRATEGY & CULTURAL ALIGNMENT
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 1 Thank you to IRI and Burris Logistics for making this webinar possible
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 2 FMI is the trade association that serves as the voice of food retail. We assist food retailers in their role of feeding families and enriching lives.
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 3 The Association:
Our members are food retailers, wholesales and suppliers of all types and sizes
FMI provides comprehensive programs, resources and advocacy for the food, pharmacy and grocery retail industry
CONSUMER & FOOD SAFETY GOVERNMENT INDEPENDENT CENTER STORE COMMUNITY AFFAIRS & DEFENSE RELATIONS OPERATOR PRIVATE BRANDS SUPPLY CHAIN TECHNOLOGY
ASSET COMMUNICATION EDUCATION FRESH FOODS HEALTH & WELLNESS INFORMATION RESEARCH SUSTAINABILITY WHOLESALER PROTECTION SERVICE
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 4 Fresh @ FMI
FMI is committed to the growth and success of fresh companies and their partners. FMI provides resources and networks that support the interests of member companies throughout the global, fresh produce supply chain, including family-owned, private and publicly traded businesses as well as regional, national and international companies.
Emphasis on fresh • Produce Rick Stein • Meat Vice President, Fresh Foods • Seafood Food Marketing Institute • Deli/In-store, fresh prepared foods and [email protected] Fresh Foods assortments 202.220.0700
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 5 FMI Fresh Executive Committee
John Ruane (Co-Chair) Dan Koch Geoff Waldau Richard Cashion Ahold USA Associated Wholesale Grocers, Inc. Delhaize America Healthy Markets
Rick Steigerwald (Co-Chair) John Grimes Brett Bremser Mike Papaleo Lund Food Holdings, Inc. Weis Hy-Vee C & S Wholesalers Fresh Foods
Tom DeVries (Past Chair) John Haggerty Jim Lemke Blaine Bringhurst* The FEC seeks to Giant Eagle, Inc. Burris Logistics Robinson Fresh Price Chopper Supermarkets • identify areas of collaboration across all John Beretta Mark Hilton Emily Coborn Nicole Wegman* fresh foods Albertsons, LLC Harris Teeter LLC Coborns Wegmans Food Markets, Inc. departments Dave Bornmann Chris Lane Mark Doiron • promote understanding Publix Super Markets, Inc. Wakefern Food Corporation Schnuck Markets, Inc. and cooperation
Scott Bradley Mike Malone Geoff Wexler throughout the industry Target Corporation Brookshire Grocery Company Wakefern and with sister fresh associations Jerry Chadwick Dan Murphy Steve Howard • maximize common Lancaster Foods, LLC Unified Grocers, Inc. Bristol Farms learning’s between Alex Corbishley Pat Pessotto Buddy Jones fresh categories and to Target Corporation Longo Brothers Fruit Markets Inc. MDI create a vision of leadership for the Chris Darling Jerry Suter Nick Carlino entire fresh category Albertsons, LLC Meijer, Inc. MDI
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 6 FMI Fresh Foods
Research and Education Networking Advocacy In-depth information, trends and Share ideas, explore best Understand what is going on in insights to foster innovation, practices and develop business Washington and make your take advantage of new relations voice heard opportunities and help develop winning strategies
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 7 2017 Top Trends in Fresh Foods
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 8 Today’s Discussion
Our Study
Trend Overviews
Social Strategy Deep Dive
3 – 5 Year Projection/Implications
2017 Education Series Rollout
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 9 Our study focused on finding the keys to high performance
Objective
Define the major trends that are driving Perimeter sales outperformance and will directly impact long-term success of retailers and suppliers over the next 3- 5 years
Inputs
industry interviews primary data analysis secondary research
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 10 Perimeter outpacing other F&B departments over last 4 years 4-YEAR CAGR DOLLAR GROWTH
3.8% 2.1X 2.6% 2.3% 1.8% 1.4% 1.1%
0.5%
Frozen General Food Refrigerated Beverages Total Food Total F&B Fresh Perimeter
Source: IRI FreshLook POS data, MULO, 52 weeks ending 10/30/2016 Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 11 Perimeter department sales $4.7B $6.3B
$48.2B
$6.4B
$2.8B
$62.5B $11.3B
Source: IRI FreshLook POS data, MULO, 52 weeks ending 10/30/2016 Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 12 2016 Major Perimeter Highlights
Meat Seafood Deli Prep Produce Bakery Deli Cheese Deli Meat Deflation Strength Growth Churn Softening Strength Stable
VOLUME VOLUME VOLUME VOLUME VOLUME VOLUME VOLUME 2.3 5.3 5.0 5.3 3.2 1.… 0.… % % % % %
DOLLAR DOLLAR DOLLAR DOLLAR DOLLAR DOLLAR DOLLAR 3.1 -3.0% 3.8 6.2 4.8 1.3 3.8 % % % % % %
Source: IRI FreshLook POS data, MULO, 52 weeks ending 10/30/2016 Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 13 2017 Emerging Top Trends in Fresh
Holistic Atomization of Social Strategy & Health Personalization Cultural Alignment
RETAILER RESPONSE: Customization Hyper to New Localization Consumerism
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 14 For the Executive Agenda
Trends still in early stages
Embracing these trends drives sales outperformance
Forms foundation for next generation of success
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 15 We want to know…
Which option is your primary source to learn more about the fresh foods you purchase?
a Social Media
b Newspapers/Magazines
c Television
d Your local store
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 16 Social Strategy & Cultural Alignment
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 17 Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 18 Social Strategy & Cultural Alignment
A company’s ability to grow sales by integrating the underlying consumer motivations and values that ultimately impact sales
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 19 Each day, every minute on average…
722,389 972,222 FACEBOOK LOGINS SWIPES
150 MILLION $233,596 EMAILS SENT IN SALES
527,760 2.98 MILLION SNAPCHAT VIDEO VIEWS STORIES
20.8 MILLION+ 76,194 MESSAGES INSTAGRAM PHOTOS
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 20 Video and Mobile Exploding Globally Each Day Globally:
1Billion +8 Billion +10 Billion YouTube hours Facebook Snapchat watched daily videos viewed videos viewed 3.5 Billion Photos shared
Source: SimilarWeb 5/16 Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 21 Speed of Information - Average Day for U.S. Mobile User
MOST COMMON APPS
37 12 3 5
Average Average Average # of Hours spent # of apps # of apps apps to 80% on phone installed used daily usage per day
Source: SimilarWeb 5/16 Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 22 Accelerating Impact
INFORMATION IS MORE POWERFUL • Real/Live video connectivity exploding Millennials: Tech Savvy Gen Z: Tech Innate • Real and self-claimed authorities
REACTION TIME IS SHORT • Brand health/equity can erode in months • Critical mass of opinion forms quickly
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 23 How Do We Look Ahead?
IRI Social Advantage (40 million sites) with full context filtering over 5 years • Activist-led vs. Consumer-led
Consolidation and normalization of data
Survey and sales results
Executive interviews
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 24 We want to know…
Which of these five key issues most impacts your purchase decisions on brands/items? (Select one)
a Seafood Sustainability
b Animal Welfare
c Meat Certifications
d Food Waste
e Workforce Treatment
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 25 Top Social Sentiment Drivers in 2016
ANIMAL FOOD WELFARE WASTE +120% +50%
MEAT FAIR FOOD/ SEAFOOD CERTIFICATION/ FAIR WAGE SUSTAINABILITY CLAIMS +97% +223% +104%
Source: IRI Social Advantage, 52 weeks ending 12/30/2016 Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 26 Why The Concern?
ANIMAL FOOD WELFARE WASTE NOAA+120% reports - Depletion of fishing stocks+50% Erosion of historical habitats MEAT FAIR FOOD/ SEAFOOD Controversial catchCERTIFICATION/ methods FAIR WAGE SUSTAINABILITY CLAIMS Activist concerns evolving into consumer concerns +97% +223% +104%
Source: IRI Social Advantage, 52 weeks ending 12/30/2016 Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 27 Seafood Sustainability – Key Issues
Target Stock Bycatch Habitat Management
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 28 Seafood Sustainability
Impression Key Insights Conversations tilt toward restaurants, Sources but grocery focus is growing 50% 34% 10% Consumers are concerned about microblog news blogs environmental health and their own health 5% 1% social sites message boards “Aquaculture” is a rising concern– is it sustainable, healthy?
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 29 Sustainable Seafood Key Influencers
Top conversation influencers go beyond niche advocacy organizations
2.2MM+ downloads
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 30 Seafood Sustainability
Seafood growth outperforms F&B
Fin Fish Shellfish +3.9% +2.6% 2016 Sales Growth 2016 Sales Growth
Source: IRI FreshLook POS data, MULO, 52 weeks ending 10/30/2016 Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 31 Why Does Sustainability Matter?
Strong sustainability programs sell more seafood
FIN FISH +3.9% SHELLFISH +2.6% Strong/Average Weak Program Strong/Average Weak Program Program Program +7.9% -2.7% +4.8% 0% YOY dollar sales YOY dollar sales YOY dollar sales YOY dollar sales
Ratings Source: Greenpeace USA, Grocery Store Scorecard Data Source: IRI FreshLook POS, MULO, latest 52 weeks ending 10-2-2016 Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 32 Seafood Sustainability Aligns to Values
Top Rated Retailers typically sell 11% more sustainable Fin Fish than Low Rated Retailers
Top Rated Retailers grow sustainable fish sales 2X faster than Low Rated Retailers
Data Source: IRI FreshLook POS, MULO, latest 52 weeks ending 10-2-2016 Ratings Source: Greenpeace USA, Grocery Store Scorecard
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 33 Top Social Sentiment Drivers in 2016
ANIMAL FOOD WELFARE WASTE +120% +50%
MEAT FAIR FOOD/ SEAFOOD CERTIFICATION/ FAIR WAGE SUSTAINABILITY CLAIMS +97% +223% +104%
Source: IRI Social Advantage, 52 weeks ending 12/30/2016 Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 34 Animal Welfare Issues Cause Industry Earthquakes
Cage-Free Eggs Gestation Crate-Free Pork Antibiotic-Free Meat
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 35 Cage-Free Eggs
12.5% 170
OF US FLOCKS PLEDGES FROM IN JAN 2017 RESTAURANTS
• Industry-wide retailer and • Massive cost increases and manufacturer pledges by 2025 industry consolidation • Demand may not be met
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 36 Gestation Crates
CRATE FREE PLEDGE
15% 50%
SALES IN 2015 SALES IN 2022
Major pledges from contract Major retail and foodservice and company farms commitments planned/implemented
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 37 Antibiotic-Free Meat
Exploding 7% Food Service Commitment
OF TOTAL MEAT RETAIL SALES
15% of 2016 chicken sales 3.6% of 2016 beef and pork sales • Future ABF change less than chicken by 2022 40% • New USDA rules in 2017
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 38 No-Antibiotic Meat/Poultry creates strong basket growth
AVERAGE BASKET $42.59 4.1% 24% HH Buying HH Buying
2.5 $18.87 3.4 $27.58 $105.08 $106.90 trips/buyer Per buyer trips/buyer Per buyer ORGANIC NO ANTIBIOTIC FZ/REFRIGERATED FZ/REFRIGERATED MEAT/POULTRY MEAT/POULTRY/ ORGANIC CLAIMS NO ANTIBIOTICS CLAIMS SEAFOOD CLAIM SEAFOOD CLAIM
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 39 Top ABF/Organic retailers grow Fresh Meat faster
Top 20% of ABF/Organic Retailer RMAs grew pounds 32% faster across Total Fresh Meat 3.6% pound growth vs 2.8% Total 2016 US growth
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 40 Animal Certifications – Important, but no clear answer
30% 50% 12%
EXTREMELY WILLING TO OF ANIMALS IMPORTANT/ PAY A PREMIUM COVERED BY IMPORTANT FOR THE PROGRAMS PURCHASE
KEY ISSUES: • Differing standards and practices • USDA and industry standards set • No definitive standard
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 41 Actions and Values Noticed by Consumers
% POSITIVE SENTIMENT COMPANY EXAMPLE 100% 90%
Adopted key welfare practices 80%
70% Top 3 competitors did not 60%
Brand health and sentiment 50%
strong 40%
30% Outperformed on sales 20%
Brand A Top 3 Competitors
Source: IRI Social Advantage: Total US 2016
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 42 What’s on the Horizon?
Slow Growth Chickens
KEY ISSUES: • Activist-led • Early acceptance by foodservice • Similar pattern to cage-free movement (without videos)
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 43 Top Social Sentiment Drivers in 2016
ANIMAL FOOD WELFARE WASTE +120% +50%
MEAT FAIR FOOD/ SEAFOOD CERTIFICATION/ FAIR WAGE SUSTAINABILITY CLAIMS +97% +223% +104%
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 44 Food Waste is a Worldwide Issue
2.8 trillion 40% totaling of food is $165B lbs of waste globally wasted
21% Food 16% of municipal waste of methane landfill use is emissions
A 15% reduction in US food waste could feed 25 million people
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 45 Industry goals are set high
U.K. Retailers have 50% 50% reduced reduction increased food HH waste reduction bank donations by 2030 by 2030 by 18% by 10x since over 4 2006 years
Major public Increased relations donations, impact across recycle / Europe reuse
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 46 Europe is leading
France outlawed food waste from supermarkets 35,000 tons already donated New 2016 laws in place annually Supermarkets cannot deliberately destroy dated product
Must sign donation contracts with 15% increase food banks and charities = New simplified process for donation 10 million more meals
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 47 Emerging Innovative Solutions
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 48 How we see this evolving
Continued integration between industry and food banks
Preventable waste becomes more visible in operations
Increased focus on right size portions/packaging
Amplified consumer engagement and communication
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 49 Top Social Sentiment Drivers in 2016
ANIMAL FOOD WELFARE WASTE +120% +50%
MEAT FAIR FOOD/ SEAFOOD CERTIFICATION/ FAIR WAGE SUSTAINABILITY CLAIMS +97% +223% +104%
Source: IRI Social Advantage, 52 weeks ending 12/30/2016 Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 50 Worker Conditions Workforce Development
Worker Issues are Holistic
Wage Levels Immigration
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 51 Certification Programs
Fair Wage / Food Retailer/grower partnerships:
Worker conditions Pay/Wage agreements Formal governance Structure Education commitments
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 52 Workforce Development
Company A’s school to work platform helps A outperform
Company A Nuts / Citrus / Juices Snacks Nuts / Citrus / Rfg Juices +13.0% +6.6% 2016 Sales Growth 2016 Category Sales Growth
Source: IRI POS data, MULO, 52 weeks ending 10/30/2016 Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 53 Social Responsibility – Major Corporate Initiative
HEALTH & COMMUNITY EDUCATION SUSTAINABILITY WELLNESS
Investing in the Empowering the next Changing the Protecting and communities where generation to live, paradigm of health conserving our we live, work and play learn and thrive care in the Central natural resources Valley
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 54 Key Takeaways
Changing from trend to a business imperative
Will be the base for perimeter growth and change over next 5–10 years
Increasing rate of retailer integration and importance
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 55 Preparing for the Next 3-5 Years
• Expect rapid mainstreaming of key issues
• Understand the issue impact on: • Brand health • Brand equity
• Integrate listening/monitoring capabilities into core marketing processes
• Develop your own 3-5 year view on how drivers and category trends will evolve: • Product requirements • Sales impact
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 56 2017 Individual Trend Launches + Education Plan
Feb 23 Mar 23 Apr 27 June 1 July 13 Aug-Sept
Holistic Social Strategy Personal - Hyper Retail Integrated Health and Cultural ization Localization Response White Alignment Paper Webinar Webinar Webinar WebinarWebinar Webinar Summary Presentation
Sally Lyons Wyatt Chris DuBois Sally Lyons Wyatt Chris DuBois Steve Ramsey
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 57 Thank you to IRI and Burris Logistics for making this webinar possible
Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 58 Copyright © 2017 Information Resources, Inc. (IRI). Confidential and proprietary. 59 Thank You! Chris DuBois Rick Stein SVP, Strategic Accounts VP, Fresh Foods [email protected] [email protected] (312) 342-8916 (202) 220-0700