Informasi Umum General Information Perjalanan Perusahaan Company Journey Sambutan Komisaris Utama Letter from President Commisioner Laporan Direktur Utama President Director’s Report JEJAK LANGKAH Milestones

1964 1975 1976 1977 PT Maskapai Asuransi Madijo di Jl. Blibis No. 19 berdiri sebagai cikal bakal Berdasarkan hasil keputusan RUPS (Rapat Umum Pemegang Saham) PT Membuka Kantor baru di Jl. Pahlawan, Surabaya. Mengirimkan karyawannya ke Chartered Insurance Institute di London. PT Asuransi Wahana Tata. Maskapai Asuransi Madijo berubah nama menjadi PT Asuransi Wahana Tata. Opens a new Office at Jl. Pahlawan, Surabaya. Sending its employees to Chartered Insurance Institute, London. PT Maskapai Asuransi Madijo located at Jl. Blibis No. 19 Surabaya establish as the Based onthe GMS (General Meeting of Shareholders) resolution, PT Maskapai forerunner of PT Asuransi Wahana Tata. Asuransi Madijo changed its name to PT Asuransi Wahana Tata. Menangani 88 kali kejadian kebakaran di . Handles total of 88 fire claims in Jakarta. Kantor Pusat perusahaan dipindahkan ke Jakarta, yang berlokasi di Jl. Kalibesar Barat No. 5 Jakarta Kota, yang mulai beroperasi tanggal 1 Mei 1975 dengan jumlah Membuka Kantor baru di . karyawan 21 orang dengan modal dasar Rp100 juta. Opens a new Office in Medan. The Company’s Head Office relocated to Jakarta, located on Jl. Kalibesar Barat No. 5 Jakarta Kota, which started operations on May 1, 1975 with a total of 21 employees with capital authorized of IDR 100 million.

1978 1979 1980 1981 Mulai mengirimkan karyawan untuk menghadiri kuliah intensif underwriting dan Kantor Pusat perusahaan pindah ke Jl. Roa Malaka Selatan No. 6, Jakarta. Program training untuk semua karyawan dimulai, baik di dalam negeri dan luar Membuka Kantor baru di Bandar supervising di “Sumitomo Marine and Fire Insurance CO.LTD., Jepang”. The Company’s Head Office moved to Jl. Roa Malaka Selatan No. 6, Jakarta. negeri. Opens a new Office in Bandar Lampung. Start to sending employees to attend intensive underwriting lectures and The training program for all employees begins both domestically and overseas. supervising at “Sumitomo Marine and Fire Insurance CO. LTD., Japan”. Lokasi Kantor Pusat lama dijadikan Kantor Kalibesar. Location of the previous Head Office changed to Kalibesar Office. Cover polis Erection All Risk di B.B.D Plaza (Jakarta). Erection All Risk policy Cover of B.B.D. Plaza (Jakarta). Membuka kantor baru di . Opens new Office in Semarang. Karyawan berjumlah 84 orang. Employees amounted to 84 people.

Sudah memiliki 13 Kantor di seluruh : Jakarta Kalibesar, , , , Semarang, Magelang, Surabaya, , Ampenan, , , Teluk Betung (Tanjung Karang) dan Medan. Has 13 Offices across Indonesia: Jakarta Kalibesar, Pontianak, Cirebon, Pekalongan, Semarang, Magelang, Surabaya, Probolinggo, Ampenan, Padang, Bandung, Teluk Betung (Tanjung Karang) and Medan.

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1982 1984 1985 1987 Cover polis Contractors All Risk untuk “Asahan Project” (Pelabuhan Kuala Tanjung, Membuka kantor baru di dan Cirebon. Membuka cabang baru di Padang dan . Membayar klaim banjir PT Texmaco sebesar Rp 35 Milyar. Utara). Opens a new office in Denpasar and Cirebon. Opens a new Branch Office in Padang and Palembang. The company pays a claim of PT Texmaco amounting to IDR 35 billion. Contractors All Risk policy cover for “Asahan Project” (Kuala Tanjung Harbor, ). Perusahaan memiliki 296 karyawan. The company had 296 employees. Cover polis Kebakaran, Gempa Bumi dan Marine Cargo untuk perusahaan PT Krakatau Steel (Jawa Barat). Memiliki 15 kantor di seluruh Indonesia : Jakarta Kalibesar, Semarang, Medan, Fire, Earthquake and Marine Cargo policy cover for PT Krakatau Steel Cilegon Surabaya, Bandung, Palembang, Bandar Lampung, Padang, Cirebon, Denpasar, (). Magelang, Probolinggo, Ampenan, Pontianak dan Ujung Pandang. Has 15 offices across Indonesia : Jakarta Kalibesar, Semarang, Medan, Surabaya, Cover polis Marine Cargo dan CAR (Contractors All Risk) untuk PT Pupuk Bandung, Palembang, Bandar Lampung, Padang, Cirebon, Denpasar, Kalimantan Bontang (Kalimantan Timur). Magelang, Probolinggo, Ampenan, Pontianak and Ujung Pandang. Marine Cargo and CAR (Contractors All Risk) policy cover for PT Pupuk Kalimantan Bontang (East Borneo).

1989 1990 1992 – 1994 1996 Pada 6 Maret 1989 Kantor Pusat PT Asuransi Wahana Tata pindah ke Gedung Membuka kantor baru di , Jakarta Senen dan . Membuka kantor baru di . (1992) Membuka kantor di , , dan . Asuransi Wahana Tata di kawasan strategis di Jl. H.R. Rasuna Said Kav C-4 Opens a new office in Surakarta, Jakarta Senen and Malang. Opens a new office in Batam. (1992) Opens a new office in Tangerang, Bekasi, dan Pekanbaru. Kuningan, Jakarta Selatan. On March 6, 1989 the Head Office of PT Asuransi Wahana Tata moved to the Membuka kantor baru di Jakarta Tomang. (1993) Memiliki 569 karyawan. Wahana Tata Insurance building in a strategic area at Jl. H.R. Rasuna Said Kav Opens a new office in Jakarta Tomang. (1993) Has 569 employees across Indonesia. C-4 Kuningan, South Jakarta. Membuka kantor baru di Jakarta Pondok Indah. (1994) Sudah memiliki 21 kantor di seluruh Indonesia : Jakarta Utama (Jl. H.R. Rasuna Opens a new office in Jakarta Pondok Indah. (1994) Said, Jakarta), Jakarta Kalibesar, Jakarta Senen, Surabaya Tunjungan, Semarang, Bandung, Medan, Bandar Lampung, Cirebon, Denpasar, Palembang, Padang, Ujung Pandang, Surakarta, Malang, Batam, Jakarta Pondok Indah, Jakarta Tomang, Tangerang, Bekasi dan Pekanbaru. Has 21 offices across Indonesia : Jakarta Utama (Jl. H.R. Rasuna Said, Jakarta), Jakarta Kalibesar, Jakarta Senen, Surabaya Tunjungan, Semarang, Bandung, Medan, Bandar Lampung, Cirebon, Denpasar, Palembang, Padang, Ujung Pandang, Surakarta, Malang, Batam, Jakarta Pondok Indah, Jakarta Tomang, Tangerang, Bekasi and Pekanbaru.

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2000 2002 2003 2004 Membuka kantor baru di Surabaya Jemursari dan . Membuka kantor baru di dan . Membuka 5 kantor baru di , Jember, , dan Pontianak. Mengaplikasikan Standard Operational Procedure (SOP) dengan sistem Teknologi Opens a new office in Surabaya Jemursari and Yogyakarta. Opens a offices in Jambi and Balikpapan. Opens 5 new offices in Bogor, Jember, Manado, Banjarmasin and Pontianak. Informasi Aswata, Lintaswata untuk mengolah database nasabah di seluruh cabang secara terintegrasi. Applying Standard Operational Procedure (SOP) through Aswata’s IT system, Lintaswata, to process and integrate customers’ database across Branches..

2005 2006 2007 2008 Pada tahun yang sama Aswata menangani klaim PT Semen Andalas Indonesia Kantor yang semula di Jakarta Tomang dipindahkan ke Jakarta Tanah Abang. PT Asuransi Wahana Tata sudah memiliki 692 karyawan. Pembentukan Oil & Gas Special Regional Office yang khusus menangani asuransi yang mengalami kerugian akibat tsunami Aceh sebesar 50.000.000 euro. Jakarta Tomang Office relocated to Jakarta Tanah Abang. Aswata has a total of 692 employees. minyak dan gas nasional dan internasional. Aswata paid 50 million euros for a claim of PT Semen Andalas Indonesia, which Establishment of Oil & Gas Special Regional Office which specifically handles suffered losses due to the Aceh tsunami. Pembentukan Broker Special Risks (BSR) Special Regional Office yang khusus Memiliki 45 kantor di seluruh Indonesia: Jakarta Utama (Jl. H.R. Rasuna Said. national and international oil and gas insurance. menangani account broker lokal dan Joint Venture. Jakarta), Jakarta Kalibesar, Jakarta Senen, Semarang, Bandung, Medan, Establishment of Broker Special Risks (BSR) Special Regional Office which Bandar Lampung, Cirebon, Denpasar, Palembang, Padang, Ujung Pandang, specialized in handling local and Joint Venture broker accounts. Surakarta, Malang, Batam, Jakarta Pondok Indah, Tangerang, Bekasi, Pekanbaru, Bogor, Jember, Manado, Pontianak, Banjarmasin, Balikpapan, Jakarta Tanah Abang, Jambi, Yogyakarta, Surabaya Jemursari, Surabaya Tunjungan, , , , , Jakarta Kayu Putih, , , Sorong, Gorontalo, Pematang Siantar, Kudus, Purwokerto, Palangkaraya, Padangsidempuan dan Bukittinggi. Has 45 offices across Indonesia : Jakarta Utama (Jl. H.R. Rasuna Said, Jakarta), Jakarta Kalibesar, Jakarta Senen, Semarang, Bandung, Medan, Bandar Lampung, Cirebon, Denpasar, Palembang, Padang, Ujung Pandang, Surakarta, Malang, Batam, Jakarta Pondok Indah, Tangerang, Bekasi, Pekanbaru, Bogor, Jember, Manado, Pontianak, Banjarmasin, Balikpapan, Jakarta Tanah Abang, Jambi, Yogyakarta, Surabaya Jemursari, Surabaya Tunjungan, Samarinda, Tasikmalaya, Kupang, Mataram, Jakarta Kayu Putih, Palu, Kendari, Sorong, Gorontalo, Pematang Siantar, Kudus, Purwokerto, Palangkaraya, Padangsidempuan and Bukittinggi.

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2009 2010 2011 2012 Membayar klaim gempa di Padang sebesar Rp 491 miliar. Sosialisasi Misi, Visi 2010 - 2014 dan perubahan struktur organisasi baru. Membuka Kantor baru di Karawang, Pangkal Pinang dan Solok. Membuka Kantor Regional : Kantor Regional Barat di Medan, Kantor Regional Aswata paid IDR 491 billion for an earthquake claim in Padang. Dissemination of 2010-2014 mission-vision and new organizational structure Opens a new office in Karawang, Pangkal Pinang and Solok. Jakarta di Jakarta, Kantor Regional Timur di Surabaya. changes. Opened Regional Offices : West Regional Office in Medan, Jakarta Regional Membuka Kantor baru di Ternate, Cilegon dan . Peluncuran fasilitas intranet sebagai media informasi dan komunikasi karyawan Office in Jakarta, East Regional Office in Surabaya. Opens a new offices in Ternate, Cilegon and Kediri. Implementasi : Core Value IPTEC. Program Standard Service “WE CARE” yang bernama “Portal Aswata”. (Welcome, Emphaty, Creative, Accurate, Responsive, Excellence). Launched an intranet facility named “Aswata Portal” as an information and Membuka Kantor baru di Tarakan, Bontang, Sampit, Pare-pare, , Muara Implementation of : Core Values IPTEC, “WE CARE” Standard Service Program communication medium for all employees. Bungo, Rengat dan Tanjung Pinang. (Welcome, The Emphaty, Creative, Accurate, Responsive, Excellence). Opened new offices in Tarakan, Bontang, Sampit, Pare-pare, Sukabumi, Muara Peluncuran fasilitas Virtual Account BCA untuk memudahkan nasabah dalam Bungo, Rengat and Tanjung Pinang. Divisi Marketing dibentuk menjadi dua bagian: Marketing Corporate dan melakukan pembayaran premi. Marketing Retail. Launched a BCA Virtual Account facility to facilitate customers in making Marketing Division is divided into two parts: Marketing Corporate and Marketing premium payments. Retail. Peresmian Kantor Regional Tengah di kota Bandung sebagai pilot project. Membuka kantor baru di , , Jakarta Puri Kembangan dan Rantau Regional ini membawahi kantor di wilayah Jawa Barat dan Jawa Tengah. Prapat. Inauguration of the Central Regional Office in Bandung City as a pilot project. Opens a new office in Tegal, Depok, Jakarta Puri Kembangan and Rantau This regional office supervises the Sales Offices in West and area. Prapat.

2013 2014 2015 2016 Membuka kantor baru di Luwuk. Peresmian Unit Usaha Syariah Aswata Takaful yang menangani produk dan Aswata hadir di kota Luwuk di wilayah Gorontalo dan kota Tanjung di wilayah Aswata hadir di kota Pangkalan Bun di wilayah Kalimanatan Tengah dan Opens a new Office in Luwuk. layanan asuransi umum syariah. Kalimantan Selatan. Kabupaten Berau di wilayah Kalimantan Timur. Inauguration of the Aswata Takaful Sharia Business Unit that handles sharia Aswata was present in the Luwuk City in Gorontalo and Tanjung City in the South Aswata was present in Pangkalan Bun City, Central Kalimantan and Berau Grand Launching Aswata Call Center 1500- 298 (AWT). Fasilitas ini merupakan general insurance products and services. Kalimantan. , . layanan 24 jam sebagai media komunikasi dan informasi bagi nasabah Aswata. Layanan yang diberikan : informasi tentang produk, prosedur, dan profil Membuka kantor baru di Bandar Jaya, Bandung Selatan, Kabanjahe, Batulicin, Peluncuran Produk Asuransi Gempa Bumi Parametrik, Produk Aswata Oto A+ dan perusahaan; Menangani laporan klaim, Menangani proses awal penutupan Ambon dan Duri. Aswata Safiya. asuransi dan klaim; Melakukan update profil nasabah; Menangani keluhan. Opens a new Office in Bandar Jaya, Bandung Selatan, Kabanjahe, Batulicin, Launching of Parametric Earthquake Insurance Products, Oto A + Aswata and Aswata Call Center 1500-298 (AWT) launched. It serves as a 24 hours Ambon and Duri. Aswata Safiya. communication service and information media for Aswata customers.. Services provided: Information about the company’s products, procedures and PT Asuransi Wahana Tata sudah memiliki 74 kantor di seluruh Indonesia dan Peluncuran Warung Aswata. profiles; Handling the claims reports, Handle the closing process of insurance hampir 1.200 karyawan. Launching of Warung Aswata. and claims; Updating customer profile; Handling complaints. PT Asuransi Wahana Tata already has 74 Offices and nearly 1,200 employees across Indonesia. Pembentukan Agency Office di Jalan Tanah Abang 3, Jakarta yang khusus menangani agent se-Jabodetabek. Peluncuran Logo Baru Aswata. Establishment of Agency Office in Jalan Tanah Abang 3, Jakarta which Launching of the new Logo Aswata. specialized in handling agents in Jabodetabek area.

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2017 2018 2019 Peluncuran Virtual Assistant Aswata “Vania”, yang merupakan layanan digital Penyerahan Klaim Gempa Lombok dan Palu. Resmi dibuka Cell Marketing Aswata di Sleman City Hall Yogyakarta. berbasis chatbot based Artificial Intelligence. Submission of Lombok and Palu Earthquake Claims. Officially opened Aswata Cell Marketing in Sleman City Hall Yogyakarta. Launch Aswata’s Virtual Assistant “Vania”, which is a digital service based on the Artificial Intelligence chatbot. Soft launching Produk Aswata Travel A+. Peluncuran Aplikasi Online SiDIa. Soft Launching of Aswata Travel A+ Launch of SiDIa Online Application. Membuka kantor baru di Banyuwangi. Opens a new office in Banyuwangi. Penyelenggaraan Aswata Run. Implementation of Aswata Run. Peluncuran Produk Aswata Usaha A+ dan Aswata Griya A+. Launching of Aswata Enterprises A+ and Aswata Griya A+

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