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Cover Final Artwork TK 9.6.16 OCTOBEROCTOBER 20162016 1016_Cover (Working Copy).indd 1 9/15/16 3:47 PM Good Afternoon, Willie! 12:25 p.m., Aug. 23, 2016, Store 4588, Orlando, Fla. Even when he’s at the front of the store cleaning, Willie Lewis, maintenance associate, always makes time to share a smile with customers. 1016_Snapshot (Working Copy).indd 2 9/16/16 2:51 PM 1016_Snapshot.indd 3 9/15/16 10:29 AM ContentsOctober 2016 Leftover Candy? Bake These Blondies 19 4 LETTERS + WHEREVER YOU SEE THIS SYMBOL, FIND + IT’S MY WALMART MORE ONLINE, INCLUDING CONTENT AT 5 Own the Business Walmartworld.com. SPARK BOO MONEY Check out the newest 15 Ideas for a Scary- Walmart Credit Card offers. Fun Halloween PICS See this year’s Chosen By Kids toys. TIPS We have the guide to all + WE ARE WALMART 29 Stories of the associate discounts. Amazing Associates BE THE FIRST TO KNOW! What’s Coming to Your Subscribe to our email newsletter Store for the Holidays 23 ANNIVERSARIES at walmartworld.com/SignUp. 35 Who’s on the List? + CHECKOUT 64 Caption This FEATURE 23 Christmas Better Coming to your store this holiday season: more associates for Pickup, new Holiday Helpers, and a lot of Christmas joy. Washi Tape or Burger 34 Kendra Baker Wows Halloween Safety, With Her Ghoulish Makeup 30 the Fun Way 18 Dream Fara Kianfar, co-manager, food, Store 5435, San Jose, Calif. Chaser 2 Walmartworld.com Walmartworld.com 3 1016_TOC.indd 2 9/16/16 12:07 PM 1016_TOC.indd 3 9/15/16 10:59 AM Letters FROM OUR READERS Editor in chief John Soldani [email protected] Content manager It’s My Walmart Own the Business Still Chillin’ Kallie Lederman We want to hear from you. Send your story ideas To me, being in the to [email protected] or submit them at magazine was the walmartworld.com/YourStoryIdeas. No responsibility can be accepted for unsolicited biggest accomplishment manuscripts or photographs, which must be accompanied by a self-addressed stamped [“My Chill Zone,” envelope. The views expressed in this magazine are not necessarily those of the publisher or July 2016]. It was a Wal-Mart Stores, Inc. Walmart World is a proprietary publication of Wal-Mart Stores, Inc., wonderful, wonderful and is intended for use by Walmart at its discretion. The editor reserves the right to select experience. I loved it! and edit letters for publication. Some stories may appear in other publications, including those I’m still blushing. I have it intended for external audiences. All material that you submit to Walmart World shall become the framed for my grandson, property of Wal-Mart Stores, Inc., and submission shall be deemed a transfer of all right, title, and so he’ll able to see interest to the materials submitted. Walmart World is not responsible for verifying the accuracy himself in the magazine. of material submitted by our readers. The views and opinions expressed on third-party websites do not necessarily state or re ect those of Tracie Latimer, department manager, Walmart World and are not meant to substitute toys, Store 3197, Tampa, Fla. for professional advice. Stores: If you’d like your subscription numbers adjusted, please email us at We’re glad you and Rylee had so much fun, Tracie. [email protected]. Thanks for reading—and appearing in—Walmart World. Printed on partially recycled paper SOCIAL LIFE Flip the Seen on Switch One associate exploded TV sales Instagram by explaining that sometimes ryanhancock18 smaller can Bentonville, Ark. be better. This company is something special. It’s not everyday you get to play softball with your CEO and other executives. Thank you @dougmcmillon for being a great role model for us fellow Razorbacks and a great summer. #WOOPIG #wmtinterns mattprude Bro, you got reposted by Doug! Nice work 4 Walmartworld.com Walmartworld.com 5 1016_Letters.indd 4 9/13/16 8:11 AM 1016_VPI_Opener32inchTV.indd 5 9/16/16 1:09 PM It’s My Walmart OLGA McDONALD HAPPY TO HELP Department Manager, TONY CARVO Electronics Asset to His Store Asset Protection Associate Store 5189 Phoenix Tony shows he’s happy to help by keeping his store Store 3053 Everett, Wash. IT’S MY VPI safe and secure, especially during the holiday season. Why I Chose This HDTV How do you serve Does the holiday season Why is it important to you customers as an asset change the way you to support your store? “My district manager protection associate? approach your role? I’ve always been one challenged us: Pick an item I keep an eye out for safety With more traffic, I have who’d rather do something that’s low-selling, push it, and compliance, and I a heightened sense of for the team so the team and see what happens. try to handle whatever observation. I also like to shines. If I do my part well, This Element 32-inch comes up. I also like to go be very visible to customers we shine as a whole. HDTV was a great price, + a step further and answer and greet them, although and that made it accessible.” questions. If everybody’s I do go covert at times. Tony is a Happy to Help questions are answered, pin winner. Learn more at + everybody’s happy and safe. walmartworld.com/Tony. SIGN UP TO PLAY Sign up for VPI on The WIRE between the 10th and 20th of every month. Are you winning cash this month? Check out “I try to bridge the gap. the VPI leaderboard If I don’t know the answer and learn more about the VPI program at to a customer’s question, walmartone.com/VPI. I help get it answered.” Tony Carvo My VPI Success Story My Volume Producing Item How I Did It My Results Element 32", “I featured it near March 2015 720p, 60Hz LED Action Alley. When $1,128 HDTV customers asked March 2016 about game sys- $14,850 tems, I’d say, ‘Your eyes aren’t all over Increase the place when 1,216% you use a smaller TV.’ It worked!” 6 Walmartworld.com Walmartworld.com 7 1016_VPI_32inchTV.indd 6 9/15/16 11:00 AM 1016_ItsMyWalmart_H2H.indd 7 9/15/16 1:12 PM It’s My Walmart Walmart Wellness Day is coming to + your store on Oct. 15. Learn more at walmart.com/wellnessday. ON THE JOB Pharm of the Year Teamwork helped these associates win 2015 Pharmacy of the Year. When Jen Leonard took over as pharmacy manager at Store 2006 in Clarkston, Wash., she saw it as an opportunity. Her goal: to increase sales, shorten prescription fill times, and boost her team’s morale. She’s succeeded, and more—and it’s due to teamwork. “Once we got everybody working together and doing what needed to be done, it became a smooth-running machine,” Jen explains. Here’s how the team Outstanding made it happen. Service A great customer • Cross-training. In addition to their experience starts own jobs, associates also learned with friendly, helpful other jobs on the team so they can associates—an area pitch in when needed. where this store went • Thinking ahead. The team does the extra mile. an inventory check almost every day, which helps associates order enough to stay ahead of demand. Jen Leonard, pharmacy manager, (left) • Staying tidy. A well-organized passes a filled prescription to Lizz Riley, work area ensures orders are certified pharmacy technician. October is filled correctly—and faster. American Pharmacists Month, so be sure to celebrate the great pharmacy associates— The results were a rise in sales; higher like Jen and Lizz—in your store. Clean, Fast, and Friendly scores; and an atmosphere of camaraderie. “Associates are happier now,” says Lizz Riley, certified pharmacy technician. “That really affects how customers see us.” 8 Walmartworld.com Walmartworld.com 9 1016_ItsMyWalmart_OnTheJob.indd 8 9/15/16 11:01 AM 1016_ItsMyWalmart_OnTheJob.indd 9 9/16/16 12:09 PM It’s My Walmart Mix and Match My Life As accessories are compatible with any 18-inch doll on the market, so kids can have fun mixing and matching. Doll of the Year Since the My Life As brand began five years ago, a new doll has been named Doll of the Year annually. This year it’s the Veterinarian doll. She comes with One of a Kind accessories including scrubs, a light-up X-ray machine, and three pets. The brand-new School Boy doll is the only boy doll in the18-inch doll market at a major retailer. Its creation has been praised by Redbook magazine and on social media. 27 Food Number of My Life Truck Fun As dolls, including a The brand-new Food variety of ethnicities, Truck, which comes hairstyles, and themes, with a savory side like cheerleader, and a sweet side and school girl, and the carefully sculpted food top-seller, cowgirl. accessories, was voted a top item at Walmart’s Chosen By Kids event. Explore our other Private Brands + at walmartworld.com/Brands. WHAT’S IN STORE Looking for a perfect gift for a child? Walmart’s Private Brand Be a Doll My Life As is sure to bring joy. 10 Walmartworld.com Walmartworld.com 11 1016_ItsMyWalmart_WhatsInStore.indd 10 9/16/16 12:10 PM 1016_ItsMyWalmart_WhatsInStore.indd 11 9/16/16 12:10 PM It’s My Walmart NEWS TO KNOW It’s Benefits Time Oct. 15–Nov. 7 Sign up for benefits, add or remove dependents, or make other changes to your plan. Before making any decisions, explore all the possibilities available to reach your CURT BASSETT goals by visiting the Benefits Center at walmartone.com/benefits.