Out of home magazine home of Out — — JANUARY-FEBRUARY | 2021 | NEW YEAR, NEW GEAR! What are the must-have products for 2021? JAN-FEB | 2021 3 Welcome Welcome Published by: H2O Publishing, Media House, 3 Topley Dr, Rochester, ME3 8PZ Tel: 01474 520200 www.oohmagazine.co.uk @OOHmagazine As we go to print, a rather worrying potential Managing Director Jamie Robbins pandemic development has emerged. The Divisional Director Rob Molinari Telegraph has reported that takeaway services in 07850 797 252 [email protected] England could be banned, with one source saying: Twitter: @RobMolinari Director “The general feedback is that click-and-collect Daniel Hillman 07833 248 788 is not working. People aren’t wearing masks in [email protected] Twitter: @hillmandan queues. People are too close together.” Director Marc Sumner Hopefully this will not come to fruition. A pattern seems to have emerged whereby proposals 07730 217 747 [email protected] such as this are leaked to the press to be used as a sounding board before actually being Twitter: @sumner_marc implemented (or not). As much as it goes without saying that we must do all we can to help prevent Classified Sales Sue Stunt the spread of the virus, banning takeaway services would be a huge blow to a sector that is already 01474 520 243 set up to provide them and has taken so many precautions to make their services even safer. [email protected] Editor A saving grace may come from the fact that England is already in its strictest lockdown since the Henry Norman 01474 520 248 one of spring last year. Under these circumstances, the public’s appetite for one of the few treats [email protected] Twitter: @HenryHNorman currently allowed will likely be larger than for a new restriction that would make this the toughest Editorial Director set of rules we have experienced yet. Tristan O’Hana The hope is that, at worst, we will follow Scotland, who have just announced that takeaways can Features Editor continue, but that they must be served through a door or a hatch. Otherwise, it will be much more Gemma Bradish than merely the customers that are suddenly out in the cold. Contributors Jennifer Campbell, Sarah Welsh, Rebecca Mian and Peter Backman Design Marc Ayres Matt Bailey Henry Norman Production Hannah Broad Editor Printed by Buxton Press Takeaway services in England could The paper used within this publication has been sourced from Chain-of-Custody certified be banned manufacturers, operating within international environmental standards to ensure sustainable sourcing of the raw materials, sustainable production and to minimise our carbon footprint. Oohmagazine.co.uk | @OOHmagazine 5 Jan & Feb Contents 2021 Contents The big interview 12 Scott Macdonald, managing director, Sourced Market Operator profile – Street food Must-have products for 2021 16 Noughts and Croquettes 28 Onwards and upwards! News Operator profile – Bakery Recipe Reader offers 06 All the latest 32 Frankonia 43 Vegan sriracha and mango salad 47 Win a Dawn goodie bag! Bites Tea – Hot and cold Market insight What’s new 10 High street trends 34 Priori-teas 44 2021 trends 48 Products and services A coffee break with… Dairy and dairy alternatives HR Opinion 19 Knead a Little Love 38 Cheddar gorging 45 Bereavement 50 Peter Backman Hotdogs and burgers Street food focus Dates for your diary 21 Customer favourites 42 MEATliquor 46 All the upcoming events @OOHmagazine Oohmagazine.co.uk 6 News The n-Oohs Paul seeks UK franchise partners Paul UK is seeking like-minded franchise partners to roll out its premium brand nationally. The tried and tested operation, with a British Retail Consortium-accredited bakery production site, provides franchisees with a national supply chain, economies of scale and a flexible retail format. The 38-strong French artisan bakery will offer partners a choice of three distinct store models. Café is approximately 1,500sqft, Express is 500 to 800sqft and Kiosk is 500sqft, for service stations and transport hubs, town and city centres, as well as suburban villages. All partners will be fully supported throughout the entire set-up process, from training courses and help with recruitment, through to marketing and PR. Paul has been baking bread and pastries for 130 years in France, has traded in London for the last 20 years and Oxford for over six years. Mark Hilton, CEO of Paul UK, said: “As we enter the franchise market, we will be looking for like-minded, experienced investors and operators who are just as passionate about baking and quality as we are. “While we continue to grow the brand in London, we have also identified numerous national opportunities outside of the capital, which will be enabled predominantly, although not exclusively, by working with franchise partners. We are currently determining priority cities, but if approached by the right investors outside of these areas, we are open to having dialogue with them.” German Doner Roadchef’s first th standalone Costa Coffee Kebab opens 50 drive through opens UK store German Doner Kebab recently opened its 50th restaurant in the UK. The fast-casual brand reached the landmark following the launch of its new restaurant in Peterborough. It has forged ahead with relentless growth during the pandemic, opening 13 new restaurants and creating in the region of 500 jobs across the country. Key new locations opened in 2020 include Nottingham and Bradford, as well as additional sites in London and Edinburgh. CEO Imran Sayeed said: “Reaching 50 restaurants in the UK is a huge moment in our story and represents a huge achievement for everyone in the German Doner Kebab family. We have found ourselves in very challenging times; however, we have remained agile and responsive to a fast- changing landscape, reaching our customers in new ways and developing exciting new products.” Now employing over 1,500 people throughout the country, the brand opened the 50 UK outlets during the past three years and boasts a development pipeline of 350 franchise units over the next seven. It is growing at great pace with 73 restaurants in total in UK Europe and the Middle East, and now expanding into the USA, Canada, Saudi Arabia and Ireland. A million-pound investment in Durham’s motorway service area facilities by Roadchef saw a new Costa Coffee drive through open recently at the Integra 61 development, just opposite the main services site. As a result of Roadchef’s £500,000 investment in the drive through, 15 new jobs have been created in the area. Additional investment has also been spent on a full rebuild for the existing Costa Coffee in Roadchef’s Durham services, as well as a total refurbishment of the WHSmith shop and the introduction of the first McDonald’s drive through on the motorway network. In line with government guidelines, it is currently open for takeaway only. Roadchef has invested £500,000 in the drive through Oohmagazine.co.uk | @OOHmagazine 7 News Deliveroo reports 163% growth in plant-based ordering Strongly suggesting that veganism isn’t just another here-today and gone-tomorrow food trend, Deliveroo has seen a huge increase in demand for vegan food in the last 12 months, with orders of plant-based dishes up 163% on the previous year. According to the food-delivery giant, the first week of January 2021 saw a 153% rise in searches for ‘vegan’ food in the app compared to the month before, as Brits across the country take on Veganuary. The online food delivery service, which is a proud supporter of Veganuary, has seen the number of vegan restaurants on the app more than double in the last year alone. More restaurants than ever have introduced plant-based menus and dishes to their regular offering, and there are now over 12,000 vegan-friendly restaurants available in the UK on Deliveroo. Ac- cording to the food-delivery company, the cities with the most vegan orders per capita in the past year have been Brighton, Bristol, London, Manchester and Edinburgh. Elena Devis, vegan category specialist for Deliveroo, said: “We’re continuing to see a massive increase in demand from our customers for vegan food and so many of our restaurant partners have created exciting new dishes to kick off Veganuary 2021. Vegan and plant-based food is a growth area we are really excited by at Deliveroo, so we’re super happy to be supporting Veganuary again this year.” Taco Bell launches new meat-free options We believe that plant- based foodeveryone should be for As Veganuary hits and the country looks to get healthy for 2021, Taco Bell has partnered with Gold&Green Pulled Oats to launch a brand-new plant-based range. Available in all 53 Taco Bell UK restaurants, the new veggie offering is perfect for those looking to go meat- free or carnivores looking for something new and tasty to kick start their year. Healthy and packed with protein and fibre, Gold&Green’s Pulled Oats is a mix of oats, peas and fava beans. It has a succulent texture that absorbs flavour, as well as seasoning, making it perfect for tasty tacos. This meat-free option is also available in any build on the Taco Bell menu – from burritos and quesadillas to the Crunchwrap Supreme – so each meal can be personalised for the diner. It works as a meat-free alternative to the seasoned beef or grilled chicken. Simon Solway, country manager, OOH/retail UK and IRE for Gold&Green Foods, said: “We believe that plant-based food should be for everyone, be they vegetarian, flexitarian or meat-lovers. We’re delighted that Taco Bell has chosen to incorporate Pulled Oats into their iconic menu, and we hope fans will love their oaty goodness this January and beyond!” Oohmagazine.co.uk | @OOHmagazine 8 News The n-Oohs Creams partners with Crisis over Christmas Creams Café, the 90-strong dessert café brand, partnered with Crisis, the UK national charity for homeless people, over Christmas.