Se(lement Services
New to Canada? You probably have many ques/ons and concerns. It can take many years to adapt to your new community; to understand and feel comfortable with English, to meet new friends, to understand Canadian culture and laws, and to find work. Moving to a new country can be very disrup/ve, but we are here to help.
Newcomers and Community IM.POWER.ED for Migrant Workers, Building Program Naturalized Ci'zens and Students One-on-one informa/on and referral Par/cipants have access to ESL drop-in services as well as group workshops on sessions, se0lement and labour market permanent residency, ci/zenship, informa/on and access to our pro bono government benefits, educa/on, housing, legal clinic (when available). Clients can transporta/on, health, financial literacy, a0end workshops, support groups and basic employment, childcare benefits, par/cipate in community connec/on MSP, income tax, essen/al documents, ac/vi/es. etc. Support groups such as conversa/on circles, mother’s circle, and youth a!erschool homework club are available. Se(lement Workers in Schools Provides support to newcomer students in Newcomers who need more intensive New Westminster School District #40 and support may receive Guided Pathways their families in their adapta/on to case management support. Services are Canadian life and educa/on system. Free provided in: Arabic, Azeri, Cantonese, workshops, one-on-one services, youth English, Farsi, French, Korean, Kirundi, leadership training, mentoring and Kinyarwanda, Kurdish, Mandarin, Russian, support groups. Spanish, Swahili, and Tagalog.
Ques/ons? Email [email protected] Visit mosaicbc.org/services/se0lement Se(lement Services
Private Sponsorship Program Seniors Club Support is provided through various Tailored for par/cipants aged 55 years and ac/vi/es to private sponsors and privately older, this program empowers immigrant sponsored refugees. Services include: and refugee seniors through informa/on helping complete refugee sponsorship learning, social connec/ons and civic applica/ons, providing orienta/on to engagement. refugees, organizing networking sessions One-on-one se0lement assistance is for private sponsors and others interested offered in the areas of seniors’ pensions, in suppor/ng refugees, and connec/ng government benefits, health, housing, refugees to community services. permanent residency, ci/zenship, wellness and living with dignity. Community Outreach Workshops, presenta/ons, and field trips to Support Groups local a0rac/ons are offered. The program Newcomers gather together regularly to occasionally offers English conversa/on talk, cook, learn about new programs and classes, calligraphy, tai chi, arts and cra!s, resources, and par/cipate in many different photography and smartphone/ computer ac/vi/es at MOSAIC sites and in the training for seniors. community. The groups provide a safe and welcoming Culture Connec'ons Social Mentoring environment for newcomers to make Be matched with a volunteer mentor and friends, share experiences, gain access to meet once each week for two hours to community resources, learn more about improve your English, meet new people, try Canadian culture and the Vancouver new ac/vi/es and learn about Canadian life community, and build self-confidence. and culture. Se(lement Services
Moving Ahead Legal Advocacy Serves newcomers facing mul/ple barriers Provides informa/on, summary advice, to their se0lement through intensive case- referrals and representa/on on management support, outreach and immigra/on, poverty and family laws accompaniment, orienta/on, service- ma0ers to low income immigrants and bridging and linking, life-skills development refugees. and prac/cal assistance. Separate programming tailored for refugee Refugee Se(lement and and immigrant youth and young adults Integra'on Program (ages 16 to 28) is delivered under the Supports refugee claimants throughout the banner of Moving Ahead FreeRunning. Fraser Valley, Surrey, and Vancouver. Orienta/on sessions target the interest of Services include: se0lement support, these younger clients who are connected customized employment services, and via social events and fun ac/vi/es. mental well-being support.
I Belong Migrant Workers Program Offers a safe and welcoming space for MOSAIC is leading a new federal ini/a/ve LGBTQ immigrants, refugees and to educate and support migrant workers, newcomers to meet new people, share employers and resource agencies serving experiences and explore ways to make both groups within the province of Bri/sh posi/ve changes. I Belong offers se0lement Columbia. Some of the services provided to support with informa/on and orienta/on, migrant workers include: one on one community connec/ons and advocacy, se0lement support, group sessions, one-on-one social mentorship, group resource fairs, legal clinic, conversa/on counselling and a peer support group. circles and more. Language support is available.
Trans Newcomers Online Resource Hub Project The online hub provides informa/on and support to folks who are gender-diverse. trans.mosaicbc.org Se(lement Services
Programs in Vancouver Programs in Burnaby 5575 Boundary Road 5902 Kingsway Vancouver, BC V5R 2P9 Burnaby, BC V5J 1H2 T: 604 254 9626 T: 604 438 8214 • Culture Connec/ons Social Mentoring F: 604 438 8260 • I Belong • Culture Connec/ons Mentoring • IM.POWER.ED • IM.POWER.ED • Legal Advocacy Program • Seniors Club • Private Sponsorship Program • Newcomers and Community • Refugee Se0lement and Integra/on Building Program Program • Seniors Club 2055 Rosser Ave. • Newcomers and Community Burnaby, BC V5C 0H1 Building Program T: 604 292 3908 • IM.POWER.ED Programs in New Westminster • Seniors Club 519 Seventh St., 2nd Floor • Newcomers and Community New Westminster, BC V3M 6A7 Building Program T: 604 522 3722 ext. 154 • Newcomers and Community Crystal Mall, 2nd Floor Building Program 4533 Kingsborough • Se0lement Workers in Burnaby, BC V5H 4V3 School District 40 (New Westminster)* T: 604 877 8606 * On-site at all schools on designated days. • Newcomers and Community Building Program Programs in Surrey 200A-7134 King George Blvd. 310–7155 Kingsway Surrey, BC V3W 5A3 Burnaby, BC V5E 2V1 T: 778 591 9334 T: 604 636 4712 • I Belong • Moving Ahead • Culture Connec/ons Social Mentoring • Newcomers and Community Building Program • Refugee Se0lement and Integra/on Program 9 1 0 2 y a M Employment Services
Looking for work? We have many free programs and services to help you with your job search needs. For more informa1on email [email protected]
Career Paths for Skilled Immigrants Planning for Canada (PFC) A program that helps newcomers find jobs The PFC pre-arrival program helps prepare that best suit their pre-arrival newcomers for moving to Canada. The qualifica1ons and gain Canadian work program provides informa1on and an experience through advanced level orienta1on to life in Canada and Bri1sh supports (language, career planning and Columbia in par1cular. Clients par1cipate financial). Services include career planning, in a needs assessment the result of which creden1al assessment, prac1cum and is a personalized plan with links to in- mentorship opportuni1es. MOSAIC will be Canada resources. Par1cipa1ng in the working with administra1on and program prior to departure from their accoun1ng professionals throughout BC home country be2er prepares immigrants and residents of Burnaby/New for se2lement in Canada and helps them Westminster for regulated or unregulated to secure and maintain employment upon occupa1ons. arrival.
Workplace Connec%ons Mentoring Refugee Employment Services Matches skilled immigrants with local Looking for work can be a challenging task professionals working in similar fields. for anyone. MOSAIC’s Refugee Industry professionals volunteer their 1me Employment Services helps refugees who to provide personalized job-search are ready to begin job hun1ng by coaching for up to three months. providing one-on-one employment Newcomers learn about Canadian counselling, informa1on about the workplace culture, build professional Canadian labour market and opportuni1es networks and prac1se self-marke1ng with employer partners. techniques.
Ques1ons? Email [email protected] Visit mosaicbc.org/services/employment Employment Services
Se&lement Online Pre-Arrival (SOPA) Programs in Vancouver SOPA provides free online facilitated and 5575 Boundary Road self-directed courses focusing on job search Vancouver, BC V5R 2P9 and communica1on skills to help prepare T: 604 254 9626 newcomers before they arrive in Canada. F: 604 2543932 Comple1ng the online courses prior to • Refugee Employment Services coming to Canada will be2er prepare • Workplace Connec1ons Mentoring immigrants to apply for, find, and maintain employment in Canada. Interac1ons with an intake worker and facilitators will also Programs in Surrey give them the opportunity to obtain 200A-7134 King George Blvd. valuable employment informa1on and Surrey, BC V3W 5A3 support in the province of their choice. T: 778 591 9334 F: 778 591 9390 Fast Track to Manufacturing (F2M) • Career Paths for Skilled Immigrants F2M is a group based program designed for • Fast Track to Manufacturing (F2M) job seekers wan1ng to work in the • Planning for Canada (PFC) Pre-Arrival manufacturing sector. Par1cipants receive Services pre-employment services and support, pre- • Refugee Employment Services employment counselling/coaching, job • Se2lement Online Pre-Arrival (SOPA) search workshops and occupa1onal skills training. Following the training, par1cipants Programs in Burnaby are employed in the sector for a minimum 5902 Kingsway of 12 weeks. During employment, Burnaby, BC V5J 1H2 par1cipants con1nue to benefit from staff T: 604 438 8214 support towards sustained employment. F: 604 438 8260 • Career Paths for Skilled Immigrants • Refugee Employment Services Employment Services
WorkBC Centres WorkBC Employment Services WorkBC Employment Services are available We serve individuals who are seeking to all unemployed Bri1sh Columbians services and supports related to career (including new Canadians) who are seeking explora1on, job search and employment employment and legally eligible to work Job seekers can access the free tools and in BC. resources available within our Self-Serve WorkBC Centres offer a range of services Resource Areas including: which support job seekers in ge3ng – and • Current labour market informa1on keeping – a job as quickly as possible. We • Job and job fair pos1ngs can help if you are having difficulty finding • Job search resource materials work or ongoing employment. We will build • Computers with internet access your skills and confidence through services • Access to equipment (telephone, fax, tailored to suit your specific abili1es and printer, photocopier) objec1ves. MOSAIC delivers a range of WorkBC Eligible job seekers can also access: services at 12 WorkBC Centres: • One on one employment counselling • We operate the Vancouver North East, • Services in French and other languages Delta, South Surrey-White Rock and • Job search assistance Surrey Cloverdale WorkBC Centres, • Workshops to assist with your job-search providing services to all Bri1sh • Assistance with foreign creden1al Columbians and specializing in working evalua1on, document transla1on, with new Canadians. Candian Language Benchmark Placement Test (CLBPT), Prior Learning Assessment • We provide employment services in • Access to funding for short and long- WorkBC Centres across the Lower term training and skills enhancement* Mainland, including specialized services • Access to wage subsidies* in first language(s) for new Canadians. • Self-employment planning and support* Loca1ons include Vancouver South, Burnaby, New Westminster and Fraser * Note: Some services have addional North East. eligibility criteria Employment Services
WorkBC Centres operated by MOSAIC WorkBC Employment Services are provided by MOSAIC at the following Vancouver North East WorkBC Centre loca%ons: 312-2555 Commercial Dr. Vancouver, B.C. V5N 4C1 Vancouver T: 604 708 9300 MOSAIC E: [email protected] 5575 Boundary Road workbccentre-vancouver-commercial.ca Vancouver, BC V5R 2P9 T: 604 254 9626 Delta WorkBC Centre E: [email protected] 3rd Floor 11861 88th Avenue Delta, B.C. V4C 3C6 Vancouver South T: 604 591 9116 YWCA E: [email protected] Ground Floor, 7575 Cambie St. workbccentre-delta-88th.ca Vancouver, B.C. V6P 3H6
Ladner WorkBC Centre (Part-Time) Burnaby 4899 Delta Street WCG Services Delta, B.C. V4K 2T9 Operated by Fraser Works Co-opera1ve T: 604 591 9116 7297 Kingsway E: [email protected] Burnaby, B.C. V5E 1G5 workbccentre-delta-delta.ca WCG Services Surrey Cloverdale WorkBC Centre 600-4211 Kingsway 202-17700 56th Avenue Burnaby, B.C. V5H 1Z6 Surrey, B.C. V3S 1C7 T: 778 547 5020 WCG Services E: [email protected] 101-3999 Henning Drive workbccentre-surrey-56.ca Burnaby, B.C. V5C 6P8
South Surrey - White Rock New Westminster WorkBC Centre Fraser Works Co-opera1ve 108-1688 152nd Street 519 Seventh St. Surrey, B.C. V4A 4N2 New Westminster, B.C. V3M 6A7 T: 604 531 3331 Fraser North East E: [email protected] WCG Services workbccentre-surrey-152.ca 200-45905 Yale Road 9
Chilliwack, B.C. V2P 2M6 1 0 2 y
For more informa%on visit: a www.mosaicbc.org/services/employment/workbc/ M CounsellingC & Support ProgramsPrrograms
Vietnamese Family Support Program
Family support services are tailored to the needs of the Vancouver Vietnamese community.
This free program is offered to individuals and/or families and can include psychosocial support, advocacy, support groups, topical workshops, and community outreach and engagement.
Services are offered in one-to-one, family, and/or group se&ngs.
For more informa on, including loca ons of 9 1 0
programs and services, please call 604 254 9626. 2 y a M
Ques%ons? Email [email protected] Visit mosaicbc.org/counselling Counselling & Support Prog rams
Mul cultural Vic m Services Stopping the Violence Counselling Free community-based specialized services Program and Mul cultural Outreach for mul%cultural vic%ms of all types of Services crime in Vancouver and Burnaby. The Free and confiden%al services for women program provides criminal jus%ce who have experienced, or are at risk of informa%on and court support, safety abuse; threats; or violence in an in%mate planning, informa%on and referrals, and rela%onship; sexual assault; or childhood emo%onal and prac%cal support to assist abuse. vic%ms in their recovery. The program provides individual and group counselling support; safety Rela onship Violence Preven on planning; advocacy; and informa%on and Program-Cultural Edi on (RVPP-CE) referrals to enhance women’s safety and support women in their healing. A culturally/linguis%cally appropriate group program for men who have used violence in rela%onships. The objec%ve of Enhanced Se lement Services for Women the program is to provide par%cipants with ESSW is a unique program available for the knowledge and skills to eliminate or vulnerable newcomer women who may be significantly reduce rela%onship violence. facing challenges and/or may be in an Referrals are made by Proba%on Officers. unhealthy rela%onship. The services provided are free and Men in Change confiden%al and include basic counselling A program that provides culturally and emo%onal support, informa%on and sensi%ve counselling and psychoeduca%on orienta%on, informa%on and referrals to to immigrant, refugee, and visible minority addi%onal community resources. men who have used or are at risk of using violence in in%mate rela%onships. The program focuses on preven%ng the occurrence or recurrence of domes%c violence through suppor%ng men to take responsibility for their ac%ons and work toward changing their behaviour. Learning English
sĂŶĐŽƵǀĞƌ >ŽĐĂƟŽŶƐ ƵƌŶĂďLJ >ŽĐĂƟŽŶ MOSAIC English Language Centres: Brentwood Learning Centre 301–2730 Commercial Dr. 101–1899 Willingdon Ave. Vancouver, BC V5N 5P4 Burnaby, BC V5CV5C 5R35T1 T: 604 684 8825 T: 604 298 8201 206–2555 Commercial Dr. Vancouver, BC V5N 4C1 ^ƵƌƌĞLJ >ŽĐĂƟŽŶ T: 604 708 3905 MOSAIC Surrey Newcomers’ Centre 200A-7134 King George Blvd. EŽƌƚŚ sĂŶĐŽƵǀĞƌ >ŽĐĂƟŽŶ Surrey, BC V3W 5A3 North Shore English Language Centre T: 778 591 9334 205–123 E 15th St. 8
North Vancouver, BC V7L 2P7 9 1 1 0 0 T: 604 998 1065 2 2 . t y p a e S M
Quesons? Email [email protected] Visit mosaicbc.org/linc proficiency.
MOSAIC Engage
are available. Great value starng at $594 for 10-week sessions.
E: [email protected] T: 604 708 3905 MOSAIC Engage
MOSAIC Engage MOSAIC Engage provides professional services with an exper*se gained from 40+ years of assis*ng newcomers with integra*on into Canadian communi*es. Companies, organiza*ons and groups can benefit greatly from MOSAIC’s deep knowledge and understanding of diverse cultures and how that impacts everyday interac*ons with immigrants, while newcomers and visitors to Canada can gain meaningful insights into Canadian customs and values through our experienced teaching staff.
mosaicengage.ca Contact us to talk about the needs of your business and receive a customized plan and quote! MOSAIC Engage
Intercultural, Diversity & Inclusion Training proficiency tests. We offer tes*ng dates in This training builds awareness and both academic and general IELTS on understanding of different cultural Saturdays. E: [email protected] behaviours. It helps to create a workforce MOSAIC Engage – where diverse people work together more English Language Classes easily and effec*vely. We offer dynamic, student centred English The training uses face-to-face workshops classes that give students the language and/ or online learning tailored to meet tools to succeed in Vancouver. All specific needs and objec*ves. categories of newcomers are eligible to E: [email protected] take our classes from visitors to ci*zens (Permanent Residents only eligible if on English Language Tesng LINC waitlists). We offer general training Canadian Language Benchmarks that improves overall English, as well as Placement Test Service (CLBPT) specialized classes that enhance different aspects of language. We offer classes that The Canadian Language Benchmarks cater to different schedules with aernoon, Placement Test is a na*onal standardized evening, or weekend classes available. We system of measuring a person’s English- offer unbeatable value: ten-week sessions language proficiency. star*ng at $792 for aernoon classes or MOSAIC offers a licensed tes*ng service $594 for evening classes. For more using the CLBPT. informa*on about our classes please feel free to get in touch. Internaonal English Language Tesng System (IELTS) T: 604 708 3905 9
E: [email protected] 1
MOSAIC Engage provides IELTS tes*ng in 0 2
Newton, Surrey BC. IELTS is recognized 206-2555 Commercial Drive y a
worldwide as a leader in language Vancouver, BC V5N 4C1 M /ŶƚĞƌƉƌĞƚĂƟŽŶ Θ dƌĂŶƐůĂƟŽŶ ^ĞƌǀŝĐĞƐ
/ŶƚĞƌƉƌĞƚĂƟŽŶ ^ĞƌǀŝĐĞƐ dƌĂŶƐůĂƟŽŶ ^ĞƌǀŝĐĞƐ 5575 Boundary Road 5575 Boundary Road
Vancouver, BC V5R 2P9 Vancouver, BC V5R 2P9 9 1
T: 604 254 8022 T: 604 254 0469 0 2
F: 604 254 4606 F: 604 254 2321 y a
͗ ŝŶƚĞƌƉƌĞƚĂƟŽŶƐĞƌǀŝĐĞƐΛŵŽƐĂŝĐďĐ͘ŽƌŐ ͗ ĐŽŵŵĞƌĐŝĂůΛŵŽƐĂŝĐďĐ͘ŽƌŐ M
mosaicbc-lsp.org MOSAIC Interpreta on and Transla on Services received the Canadian Lawyer Readers’ Choice Award as one of the best in the country in the area of interpreta on and transla on. The award speaks to our commitment to excellence and our con nued success in assis ng with the easier and faster integra on of newcomers into Canadian society. Youth Programs
^ƚĂī ŽŶƚĂĐƚ >ŽĐĂƟŽŶ ,ŽƵƌƐ ŽĨ ^ĞƌǀŝĐĞ MOSAIC – Youth Centre Monday to Friday: 201 - 5838 Fraser St. 9:00am - 5:00pm 9 8 1 Vancouver, BC V5W 2Z5 ^ƚĂī ŵĂLJ ǁŽƌŬ ŇĞdžŝďůĞ ŚŽƵƌƐ ŽƵƚƐŝĚĞ 1 0 0 2 T: 604 324 7979 ƌĞŐƵůĂƌ ǁŽƌŬŝŶŐ ŚŽƵƌƐ ƚŽ ŵĞĞƚ ƚŚĞ 2 . y t a
ŶĞĞĚƐ ŽĨ ĐůŝĞŶƚƐ ĂŶĚ ƚŚĞ ƉƌŽŐƌĂŵ p e M S
mosaicbc.org/youth
Innova ve & Health Promo on Projects
Innova ve and Health Promo on Projects In addi!on to client services, MOSAIC’s work has evolved to include innova!ve projects that develop and test interven!ons for core programming and advocate for systemic change. Findings from these projects are used to inform government and community about best prac!ces and necessary change to improve policy for immigrants, refugees, and visible minori!es. Several educa!onal and awareness projects have been successfully delivered to people in diverse communi!es and to front-line service providers to enhance their capacity to be"er serve mul!-barriered, culturally diverse individuals. All Innova!ve and Health Promo!on Projects u!lize an integrated model of service delivery encompassing a culturally sensi!ve approach.
mosaicbc.org/projects Innova ve & Health Promo on Projects
Equal Press Mul cultural Youth & TB Literacy Project This project aims to: Safe Rela onships This project works to raise promote gender equality in This project engages awareness and reduce news media content; immigrant, refugee and s!gma about tuberculosis enhance local news media visible minority youth and at a community level within capacity to appropriately their caregivers in foreign-born Metro address gender-based collabora!ve educa!onal Vancouver popula!ons. violence; and increase the ac!vi!es to address teen The project will provide representa!on of women da!ng violence. The project educa!on, training, and as experts and leaders in will respond to the unique resources on the topic to news media – using an needs of mul!cultural service providers and intersec!onal lens that communi!es by ensuring community organiza!ons, takes into account the cultural sensi!vity and as well as educa!onal diversity of our society. language accessibility. material for vulnerable 9
communi!es. 1 0 2 y a M