Road Closure – Regional NSW & South East QLD – Wednesday 2

24 March 2021

Dear Customer,

Re: National Customer Advice – Road Closure – Regional NSW & South East QLD – Wednesday 24 March 2021 (Update 2)

You are receiving this advice due to severe wet weather conditions and flash flooding continuing on the East Coast causing the ongoing closure of all roads heading in and out of Brisbane from a southerly direction.

 The New England Highway is closed in Wallangarra in Queensland due to flooding – motorists cannot travel beyond Jennings in New South Wales as a result  Between Moree and the Queensland border – The Carnarvon Highway is closed  The Newell Highway is closed between Moree and the Queensland border, and between Moree and Narrabri  At Biniguy, east of Moree – the Gwydir Highway is closed, east of Gretai Road  Between Coopernook and Cundletown - one lane of the Pacific Highway is open in each direction with a reduced speed limit  Between Walcha and Gloucester - Thunderbolts Way is closed  At Failford - Failford Road is closed between the Pacific Highway and The Lakes Way  The Oxley Highway is closed between Sancrox and Long Flat, as well as between Walcha and Mount Seaview  Between Macksville and Nambucca Heads - Giinagay Way is closed between the Pacific Highway and Edgewater Drive

Due to the unforeseen disruption of the road network that is beyond ScottsRL control we will endeavour to deliver but cannot guarantee your delivery will arrive on time as originally booked and will not accept any liability.

ScottsRL Customer Service teams are working to ensure any customers affected by these delays, will be contacted with regards to order delivery status.

Once the status of these roads change or a forecast of re-opening is provided, we will provide further updates and national communications via email. If the status of the closed roads remain unchanged we request that you refer to the ScottsRL website.

Scott’s Refrigerated Logistics Pty. Ltd Scott’s Refrigerated Freightways Pty. Ltd Scott’s Refrigerated Logistics (Qld) Pty. Ltd ACN 009 180 983 ACN 162 034 326 ACN 148 136 270 atf the ScottsRL Unit Trust ABN 41 162 034 326 ABN 18 148 136 270 ABN 72 730 876 913 PO BOX 473, Casula Mall NSW 2170 P: 02 8738 1100 scottsrl.com.au

ScottsRL appreciates your patience and understanding over this difficult period and high demand.

Should you have any further queries or require any additional information, please do not hesitate to contact your state Customer Service team or Account Manager.

Any further updates will be published in the Customers page on the ScottsRL website www.scottsrl.com.au

Regards, Scott’s Refrigerated Logistics