Sheffield Teaching Hospitals NHS Foundation Trust
THANK YOU AWARDS Celebrating our remarkable people Page 3
Transforming The Way We Care For Older People
Spring 2016 A magazine for staff Welcome Innovative partnership I hope you managed to have some well- earned rest over the Christmas and New Year period as 2015 was certainly an exceptionally busy year right across the begins to transform Trust. Despite this, on top of providing good quality care you also helped deliver some impressive changes to the way we work. Some of the amazing older people’s care achievements were showcased at the Trust Thank You Awards and you can read more about that in this edition of the LINK. in Sheffield We are currently awaiting the results of our successful partnership between that patients have a better chance of retaining Care Quality Commission inspection which health services and social care independent living if they are discharged home involved a huge effort from everyone across is enabling older patients to as soon as they no longer need hospital care. the organisation. As soon as we have the A be discharged home from hospital in outcome I will be letting you all know. “We are fortunate in Sheffield to have a more timely way and with real time hospital and community services within one We have taken a huge step on our journey support to enable them to continue Trust and to have excellent relationships with to transform the way we deliver care and living independently at home. Sheffield City Council’s social care services, operate by investing in new technology to The innovative model means that elderly GPs and commissioners which has enabled support what we do on a daily basis. Generally patients are assessed at home rather than this step change in how we care for older the ‘go live’ went very well but given the in hospital, a service known as Discharge to people to occur.” scale of the change involved it was expected that we would have some issues and we are Assess, and provided with the support they Under the care model, patients are assessed working those through and ensuring we give need to be able to live independently by an at home within a day of being deemed our teams the support they need in these first Active Recovery team. medically fit for discharge. Assessments months of change. Thank you to you all for It has led to 9,000 older patients being showed that patients generally coped well in your continued support and patience as we are discharged home in an average of 1.1 the familiar environment of their own homes, seeing benefits in a number of areas already. days rather than 5.5 three years ago. It has and required less support than staff may have As the new financial year looms we are benefitted patients by enabling them to expected from seeing them in hospital. The planning what we need to do to manage the recover in the comfort of their own homes and process and refined and the roll-out extended. challenges the 12 months and beyond will reducing the risk of hospital acquired infections, Beryl Shepherd was discharged under whilst freeing up 30,000 hospital bed days for bring. As you know the whole of the NHS Disharge to Assess after spending two weeks patients who do require acute care. is under pressure to deliver even more care in hospital. She said: “The care I had in hospital with reduced funding and to higher quality The partnership is between our Trust, which was fantastic but I really just wanted to get standards. At STH with your support we have integrated with community health services home. I was told by the ward nurse that I done this through innovation, a commitment four years ago, and local authority social care would go home at lunchtime and when I to put quality care at the top of our priorities services, GPs and NHS Commissioners. arrived home with my husband, the Active and sheer hard work. Over the coming weeks I Professor Tom Downes, Consultant Recovery team were already waiting for me. It will be talking to you more about this and our Geriatrician, said: “Every day my patients tell was so easy and I felt really well supported. I future plans. me they don’t want to be in hospital any longer am looking forward to getting back on my feet I hope you enjoy reading the great than absolutely necessary and research shows once again. There is no place like home!” achievements and stories in this edition of LINK which feature so many of your colleagues.
Chief Executive
Page 2 • Link - Spring 2016 Trust to lead new technology Celebrating our heroes drive to modernise care for This year we had a record number of nominations for the Thank You patients with long term health Awards which is testament to the fantastic work of all our staff across conditions clinical and non-clinical areas in our The Sheffield City Region has been named as hospitals and in the community. one of seven national ‘Test Bed’ innovation It is fantastic to be able to recognise centres to take part in a major drive to people on the night, but I want everyone modernise how the NHS delivers care. here to be recognised for what they do. Test Beds are new collaborations between the NHS Little acts of kindness, going above and and innovators which aim to harness technology beyond for patients or indeed supporting to address some of the most complex issues their colleagues. facing patients and the health service. Successful I am pleased that we have now innovations will then be available for other parts of launched the Give a the country to adopt. Little thanks e-thank you Every member of staff should have The Sheffield City Region Test Bed will be known card system which gives received log-in details and already there as The Perfect Patient Pathway. It is led by the Trust any member of staff the are a number of thank yous being sent and involves more than 30 partners. It aims to bring opportunity to send a thank each day. you card to a colleague. substantial benefits for patients suffering from long Tony Pedder, Trust Chairman term health conditions, such as diabetes, mental health problems, respiratory disease, hypertension Nominees and winners and other chronic conditions. By using new technology and new ways of delivering care, the aim is to keep patients with these conditions well and independent, and to avoid crisis points which often result in hospital admission, intensive rehabilitation and a high level of social care support. Lifetime Achievement Award A range of home-based monitoring devices Quality Care Award: Catherine Waterhouse, Senior Clinical and smart phone apps will mean patients can ED Sepsis Team Educator, Neurosurgery be supported to understand their condition and Acute Kidney Injury (AKI) Project Dr David Moore, Consultant Radiologist how they can manage it at home. It will include Team (winner!) Dotty Watkins, Nurse Director (winner!) monitoring falls risk, tracking locations for people Transfer of Care Team Healthcare Hero Award with dementia as well as sensors in the home (for Innovation Sabia Rehman, Muslim example, on televisions, kettles and fridges) to or Service chaplain (winner!) monitor nutrition, mobility and general wellbeing. Improvement Matt Worthy, Occupational Data received from these devices will then be Award: Therapist collated and interpreted to assess individual patient Cardiac Catheter Mr Amjid Ali, Consultant wellbeing and anticipate changes to enable a timely Suite Orthopaedic Surgeon and effective response. Multidisciplinary Team Ambulatory Heart Failure Team Roz Davies, a patient who lives with Type 1 The Change Room Project Diabetes added: “Many people in our region like Team (winner!) me live with complex health conditions. We are Customer Care Award all different but we all want to live as well and Alison Haigh, Community TB independently as possible. nurse (winner!) “This is an opportunity to work together to Claire McGrail, Domestic, A&E unleash the potential of digital resources which Baslow Rd & Greenhill could help us to feel more confident, informed, Community Nurses Value for Money Award Gift of Time (volunteer) Award connected and in control of our health.” The Active Recovery Team (winner!) Sylvia Smith , Volunteer, Day case Initially the Perfect Patient Pathway will focus on The Homecare Medicine Team Christine Redford, Volunteer, Single Point of Access people with three or more long term conditions. The Robert Hadfield 6 (winner!) vision is to create a model that will support holistic Leadership Award Behind the Scenes Award care for people across the country, irrespective of age Sue Cooper, Infant Feeding Dr Dan Trushell, Clinical Fellow to the T3 Coordinator (winner!) or condition. programme and Respiratory trainee Dr Ben Stone, Consultant Sir Andrew Cash, Chief Executive of Sheffield Patient Services Team Physician The Switchboard Team (winner!) Teaching Hospitals NHS Foundation Trust said: “The Sarah Jenkins, Clinical Director Test Bed is a fantastic way of bringing together Getting Involved Award the region’s health and social care providers with a Michelle Carroll, Clinical Team number of technology and research organisations. Leader (winner!) “By utilising this expertise we will be able to Sarah Coates, Travel Plan share data and plan, in partnership with patients, Coordinator the best way to deliver care to people with long Joanne Marsden, Deputy Nurse term conditions.” Director:
Page 3 • Link - Spring 2016 Thank You Awards winner! In the spotlight Acute Kidney Injury (AKI) specialist team is taking on Nationally AKI is associated with 100,000 the risks and improve patient outcomes. the challenge of identifying hospital deaths each year and 15% of these Laboratory reports use creatinine levels Aand managing cases of Acute are avoidable to identify and highlight possible cases of Kidney Injury (AKI) by educating AKI. This is based on the nationally agreed doctors, nurses and pharmacists across What causes AKI? algorithm. In more than 75% of cases the the Trust. The majority of AKI cases are due to reduced issue of a laboratory report has resulted in blood flow to the kidneys, usually in a The team at Sheffield Teaching Hospitals an AKI diagnosis. It has also generated more patient who is already unwell with another has trained more than 1,000 staff in than £150k additional income for STH. health condition. AKI can also be caused the identification and management of by a problem with the kidney itself, such The team has developed an AKI Policy, Care AKI, resulting in a 65% increase in the as damaged filters or a blockage such as a Bundle and Nursing Care Guideline (NCG). identification of AKI cases and 92% of staff kidney stone. increase the likelihood. These provide a standardised approach to the saying that they feel confident managing AKI management of AKI to ensure that all patients following training. How is AKI diagnosed? How is AKI treated? receive treatment in a timely manner. Treatment for AKI is variable depending Here we give you an overview of AKI and It is detected by monitoring creatinine blood An education programme has been on the underlying cause and the clinical introduce the team tackling it: levels and urine output. developed and is being delivered across presentation of the patient. the Trust. The programme highlights the What is AKI? Who’s at risk? importance of using the care bundle and What has STH’s AKI Project • AKI is a universal term used to describe Higher risk groups include: NCG, and the Sheffield Hospitals’ Early sudden deterioration of renal function delivered? • Patients aged 65 and over Warning Score (SHEWS). It also gives clinical The project has three key elements: • Its severity can range from minor loss of • Patients with heart failure, liver disease, advice on hydration, urianalysis, medication, kidney function to complete kidney failure diabetes, chronic kidney disease or multiple • Development and delivery of AKI blood tests and weight. education programmes for nurses, doctors • If left undiagnosed and not treated, the myeloma An e-learning programme is also under and pharmacists kidneys become overwhelmed and start to • Patients with a history of AKI development to support the programme. shut down, leading to a significant kidney • Implement nationally agreed processes to Other risk factors include: Collaboration with the University of injury. Over time this can cause damage to identify AKI and trigger real-time reporting • Low blood pressure Sheffield has resulted in: other organs. • Develop standard clinical documentation • Severe infection • An AKI Study Day for nurses AKI can affect 7-18% of hospital inpatients. to support staff in identifying and This can increase patient mortality and length • Medications that can harm the kidneys managing AKI • The identification of AKI Nurse Champions of stay, affect patient experiences and have a These factors do not mean that a A team of nursing, medical and pharmacy for specific ward areas lasting effect for patients. patient will develop AKI, but they do staff are involved in the AKI project to address • The creation of a short animation on AKI
Dr Helen Sims-Williams currently working on reporting all AKI alerts Andrea Fox Meet the AKI Team and Dr Haroon Naeem (AKI back to the Renal Registry. Andrea Fox is a University Teacher at the Doctor Educators) School of Nursing at the University of Dr Bisher Kawar (Clinical Lead) Helen is a doctor working three days per week Sarah Chown (Project Manager, Sheffield, specialising in the delivery of renal Bisher Kawar is a consultant nephrologist at within Sheffield Kidney Institute, and Haroon Service Improvement) education for pre and post registration the Sheffield Kidney Institute. He is the AKI is a Consultant in Acute Medicine at Northern Sarah helped secure support for the project, nurses. Prior to this, she was a clinical nurse lead at the Trust. General Hospital. has coordinated the work of the team and educator on the Renal Unit. reports progress and issues to our executive Sarah Sampson and Louise Wild (AKI Look out for a member of the AKI Team Alison Westley (Renal Clinical sponsors. coming to an area near to you Nurse Educators) Pharmacist) Sarah and Louise are AKI nurse educators for Alison has worked as a Renal Clinical the Trust. Louise has a nursing background in Pharmacist within the Trust since 2014 and Renal, whilst Sarah has a nursing background in has a special interest in the diagnosis and Critical Care. management of AKI.
Yvonne Bernes (Renal Advanced Andrea Watson Nurse Practitioner): Andrea is the manager of the Clinical Yvonne is a Renal Nurse Practitioner who Coding department, where the data has worked within the renal directorate identifying the patients as having AKI for the past 20 years. Yvonne was is captured from the patient’s clinical involved in the development of the AKI record. NCG and Care Bundle. Gemma is a Clinical Scientist in Clinical Chemistry, and is the Department’s clinical liaison for renal medicine. Her role within the AKI project has been to facilitate implementation of the NHS England National Patient Safety Alert and clinically verify the AKI Laboratory alerts. David has developed the localised version of the national AKI detection algorithm and is
Page 4 • Link - Spring 2016 Journal dedicates edition to ground- In the spotlight Acute Kidney Injury (AKI) breaking work of Devices for Dignity specialist team is taking on Nationally AKI is associated with 100,000 the risks and improve patient outcomes. A medical engineering and technology head and neck, which the challenge of identifying hospital deaths each year and 15% of these Laboratory reports use creatinine levels journal has dedicated a full edition to the helps with everyday Aand managing cases of Acute are avoidable to identify and highlight possible cases of work of a team which develops innovative tasks such as eating and Kidney Injury (AKI) by educating AKI. This is based on the nationally agreed technology solutions to support people communicating. doctors, nurses and pharmacists across What causes AKI? algorithm. In more than 75% of cases the with long-term conditions. Dr Heron said: “We are the Trust. The majority of AKI cases are due to reduced issue of a laboratory report has resulted in particularly proud of this blood flow to the kidneys, usually in a Devices for Dignity Healthcare Technology The team at Sheffield Teaching Hospitals an AKI diagnosis. It has also generated more because it shows what Devices for Dignity is all patient who is already unwell with another Co-operative (D4D), which is hosted by has trained more than 1,000 staff in than £150k additional income for STH. about. It has taken years of hard work to address health condition. AKI can also be caused Sheffield Teaching Hospitals NHS Foundation the identification and management of an unmet need for patients, and it is now almost by a problem with the kidney itself, such The team has developed an AKI Policy, Care Trust and funded by the National Institute for AKI, resulting in a 65% increase in the ready to go on the market.” as damaged filters or a blockage such as a Bundle and Nursing Care Guideline (NCG). Health Research (NIHR), has had 12 articles identification of AKI cases and 92% of staff kidney stone. increase the likelihood. These provide a standardised approach to the published in the Journal of Medical Engineering Other articles cover topics such as saying that they feel confident managing AKI management of AKI to ensure that all patients and Technology. technological innovations for patients with kidney following training. How is AKI diagnosed? How is AKI treated? receive treatment in a timely manner. It features case studies and examples of D4D’s disease, electrical stimulation for tetraplegic Treatment for AKI is variable depending patients, communication aids and robot assisted Here we give you an overview of AKI and It is detected by monitoring creatinine blood An education programme has been work and academic discussion of the projects. on the underlying cause and the clinical There is a focus on ‘empathic engineering,’ rehabilitation. introduce the team tackling it: levels and urine output. developed and is being delivered across presentation of the patient. meaning technologies that have been designed the Trust. The programme highlights the D4D brings together inventors, clinical and to meet the needs of people with long-term healthcare staff, industry, academics, charities, What is AKI? Who’s at risk? importance of using the care bundle and What has STH’s AKI Project conditions and enable them to live with dignity. the public, patients and carers to develop • AKI is a universal term used to describe Higher risk groups include: NCG, and the Sheffield Hospitals’ Early sudden deterioration of renal function delivered? solutions to areas of unmet clinical and patient • Patients aged 65 and over Warning Score (SHEWS). It also gives clinical Dr Nicola Heron, Programme Manager for The project has three key elements: D4D, said: “The editor contacted us because they need. You can find out more about its work at • Its severity can range from minor loss of • Patients with heart failure, liver disease, advice on hydration, urianalysis, medication, were very interested in what we do and thought www.devicesfordignity.org.uk. kidney function to complete kidney failure diabetes, chronic kidney disease or multiple • Development and delivery of AKI blood tests and weight. education programmes for nurses, doctors our work would be valuable to a wider audience. • If left undiagnosed and not treated, the myeloma An e-learning programme is also under and pharmacists “To be approached is recognition that we are kidneys become overwhelmed and start to • Patients with a history of AKI development to support the programme. shut down, leading to a significant kidney • Implement nationally agreed processes to doing something unique and interesting. It was a Other risk factors include: Collaboration with the University of injury. Over time this can cause damage to identify AKI and trigger real-time reporting great opportunity for us to be able to collaborate • Low blood pressure Sheffield has resulted in: with our partners to pull together our work and other organs. • Develop standard clinical documentation • Severe infection • An AKI Study Day for nurses present it in depth.” AKI can affect 7-18% of hospital inpatients. to support staff in identifying and The ‘Head Up’ project is among those This can increase patient mortality and length • Medications that can harm the kidneys managing AKI • The identification of AKI Nurse Champions highlighted in the journal. D4D worked of stay, affect patient experiences and have a These factors do not mean that a A team of nursing, medical and pharmacy for specific ward areas collaboratively with Motor Neurone Disease lasting effect for patients. patient will develop AKI, but they do staff are involved in the AKI project to address • The creation of a short animation on AKI (MND) patients and others to develop a revolutionary collar that supports the patient’s Dr Helen Sims-Williams currently working on reporting all AKI alerts Andrea Fox Meet the AKI Team and Dr Haroon Naeem (AKI back to the Renal Registry. Andrea Fox is a University Teacher at the Doctor Educators) School of Nursing at the University of Dr Bisher Kawar (Clinical Lead) Helen is a doctor working three days per week Sarah Chown (Project Manager, Sheffield, specialising in the delivery of renal Online panel influences Bisher Kawar is a consultant nephrologist at within Sheffield Kidney Institute, and Haroon Service Improvement) education for pre and post registration the Sheffield Kidney Institute. He is the AKI is a Consultant in Acute Medicine at Northern Sarah helped secure support for the project, nurses. Prior to this, she was a clinical nurse cutting-edge health research lead at the Trust. General Hospital. has coordinated the work of the team and educator on the Renal Unit. Teaching Hospitals and Sheffield Hallam reports progress and issues to our executive Look out for a member of the AKI Team The Clinical Research Office, a joint office Sarah Sampson and Louise Wild (AKI University said: “The panel gives researchers like Alison Westley (Renal Clinical sponsors. coming to an area near to you between Sheffield Teaching Hospitals Nurse Educators) Pharmacist) and the University of Sheffield have me access to patients with a range of conditions Sarah and Louise are AKI nurse educators for Alison has worked as a Renal Clinical developed a new online lay advisory and user experiences. It has been clear from the the Trust. Louise has a nursing background in Pharmacist within the Trust since 2014 and panel to gain valuable views to influence responses I have already received that a great Renal, whilst Sarah has a nursing background in has a special interest in the diagnosis and the latest health research. deal of thought has gone into them and they Critical Care. have also provided some very relevant examples.” management of AKI. The virtual panel, made up of patients and members of the public from across the region, Linda Pert, a member of the panel said: “It Yvonne Bernes (Renal Advanced has been fascinating reading the papers I have Andrea Watson gives researchers access to the patient voice Nurse Practitioner): Andrea is the manager of the Clinical been sent as it gives you an insight into how when developing and submitting research Yvonne is a Renal Nurse Practitioner who Coding department, where the data practitioners are trying to drive their particular proposals. Covering all areas of research, where has worked within the renal directorate identifying the patients as having AKI area forward. It is a bit like being a fly on the disease specific patient advisory panels are not for the past 20 years. Yvonne was is captured from the patient’s clinical wall of a room full of doctors and nurses as they already in place, it will ensure that all researchers involved in the development of the AKI record. discuss how to do things better. Most reviews at Sheffield Teaching Hospitals and the University NCG and Care Bundle. don’t take more than an hour, so fitting it in isn’t Gemma is a Clinical Scientist in Clinical of Sheffield will be able to engage with patients, an issue for me and I am a working mum with Chemistry, and is the Department’s clinical no matter what their research interest. liaison for renal medicine. Her role within four kids. To think that you may have a tiny bit Panel members are asked to give their views the AKI project has been to facilitate of influence in improving future healthcare, by and share any relevant experiences on a range of implementation of the NHS England National being on the panel, is quite amazing”. research topics and documents. This information Patient Safety Alert and clinically verify the AKI You don’t need any qualifications to join is then used to see if research topics are worth Laboratory alerts. the panel, you just need to be interested in pursuing, and if they will benefit patients and David has developed the localised version clinical research and have an email account. To members of the public. find out more contact 0114 2265911 or email of the national AKI detection algorithm and is Sally Fowler-Davis, a researcher at Sheffield [email protected]
Page 5 • Link - Spring 2016 Leading podiatrist retires after 35 years' service Head of podiatry services, Professor Wesley Vernon OBE, has retired from Sheffield Teaching Hospitals NHS Foundation Trust after 35 years’ service to the NHS. Professor Vernon’s career first started in Derbyshire in 1980 before moving to Sheffield in 1985 where his outstanding national and international reputation as a leader in podiatry grew. Wes Vernon and team Under his leadership, Sheffield’s expert team of Podiatrists have won the prestigious Customer Service Excellence Standard for the Professor Vernon has achieved national and role and practice of the care professions and last 18 years consecutively. international acclaim for his pioneering work throughout my career, I have been fortunate to Sir Andrew Cash, Chief Executive, said: in forensic podiatry – co-authoring the first have been able to contribute to a number of “Thanks to Professor Vernon's hard work, textbook on forensic podiatry and developing developments in my own field. commitment and expertise, the Sheffield and leading a unique forensic podiatry “Any success I may have achieved in these Podiatry Service is a nationally recognised unit which undertakes both national and endeavours would not have been possible service which we are proud to offer to patients international case work. without the tremendous support that I have across the city and beyond." Professor Vernon said: “Since I qualified always received from friends, colleagues and Alongside leading a renowned local service, in 1980, I have seen many changes in the senior managers." New Faculty provides top training for Advanced Clinical Practitioners
Sheffield Teaching Hospitals will enhance training for staff is hosting a new Faculty and care for patients.” that will provide training The programme is supported for a new generation by senior nurses at the Trust and of Advanced Clinical each trainee has a consultant Practitioners (ACPs) as part of efforts to build a multi- supervisor and receives skilled workforce. educational support. Shane Lawson, previously a The Faculty covers South Yorkshire and will bring a Charge Nurse, was one of the consistent and coordinated trainee ACPs. approach to the training of He said: “It has definitely ACPs, with improved education given me a new challenge, and support. (left to right) Trainee ACPs Jenny Hutchinson, Rachel Cooper because we learn new things The role combines traditional and Sarah Law every single day. nursing and allied health “We are still clinical and the hospital such as surgery, for Advanced Practice, said: professional roles with a higher working directly with patients, level of clinical knowledge, with medicine and palliative care, “We are very excited about which is what I want, but ACPs able to carry out physical with an academic programme this programme. It is a great combined with the education examinations, diagnostic tests at Sheffield Hallam University. opportunity for nursing, allied at university. and prescriptions. Sheffield Trainees will work towards health professionals, the Trust currently has 54 ACPs in a Masters qualification in and most importantly patients. “The feedback from patients Advancing Professional Practice. training, which will increase to “It will provide truly holistic has been really positive. Having 60 in 2015/16. STH has received £3.5m of care and is proving to be very been a nurse for a few years, funding for the project from successful in the acute medical The latest ACP recruits I have that hands-on, practical Health Education Yorkshire and and surgical assessment areas. have commenced a new experience of interacting with the Humber. Patients can come in, be seen supernumerary two-year patients and we this is an and assessed more quickly and training course, which includes Catherine Bailey, the Nurse opportunity to build on that treatment can start. It working in different areas of Director Lead on the Faculty with more advanced skills.”
Page 6 • Link - Spring 2016 Doctor wins award for work on treating patients with stab wounds A trainee doctor has won a these procedures are quicker and national award for work she require a shorter stay in hospital. has presented on improving Similar techniques were the management of patients already used for patients with with stab wounds. chronic conditions, but not in Vascular trainee Dr Rachel acute settings where patients Stansfield, who currently works require urgent treatment. in the Accident and Emergency Dr Stansfield said: “Usually, Department at the Northern stab wound patients are young General Hospital, has presented men who are actively bleeding. work developed by the Sheffield We had one patient who had Vascular Institute using a new been glassed in the neck and, pathway for assessing stab wound previously, we would have had patients which means that more to open his chest and neck and can be treated using minimally- it would have required a long invasive procedures. inpatient stay. Dr Rachel Stansfield Her presentation was “But after the stent-grafting, recognised with the award of he was able to step-down to the the prestigious Royal Society of Society of Interventional Radiology Under the new pathway, ward and was only in hospital for Medicine Harvey Prize, presented and internationally in Germany. patients will have a Trauma CT a couple of days. for innovations in vascular The standard pathway for scan and this is immediately “It is a change and that can medicine. patients who attend A&E with assessed by a consultant take some getting used to, Dr Stansfield has also been stab wounds is for them to be vascular radiologist to see if the but ultimately it should benefit shortlisted for a Royal Society taken straight to theatre, where wound can be treated using a patients because the treatment is Trainee of the Year Prize, and will surgeons will assess, clean and minimally invasive procedure less invasive, takes less time and present her work at the British operate on the wound. such as stenting. Generally, stops the bleeding faster. Innovative training app wins award A smartphone app that enables Dr Thomas Gray receives the award consultants and doctors-in-training to give day-to-day feedback on medical training has won an innovation award. The Healthcare Supervision Logbook Smartphone App was named as a joint winner in the digital health category of the NHS Medipex Innovation Awards at a ceremony in Leeds. The app was developed by a team at Sheffield Teaching Hospitals, with support from Health Education Yorkshire and the Humber. It allows both supervisors and trainees to give regular feedback on training from their perspective, keeping a continuing record of medical training occurring in each department and helping to make training more responsive. The concept and content was developed by Dr Thomas Gray, a Speciality Registrar in Obstetrics and Gynaecology and Clinical Education and Leadership Fellow, Professor daily basis, which means it is more accurate Tom Farrell, a Consultant Obstetrician and and enables areas for improvement to be Gynaecologist, and Dr Gill Hood, Director identified more quickly. of Medical Education at Sheffield Teaching It took 2 1/2 years to develop and Hospitals, before being professionally built. is already in use in the obstetrics and Traditionally feedback was provided by gynaecology departments and is currently trainees on an annual feedback form, but being prepared for use in a number of the app enables it to be recorded on a different departments.
Page 7 • Link - Spring 2016 Final treatment in sight for pensioner who has had 100 radiotherapy sessions
He said he has coped thanks to Jack said he was proud to have matron and the stump removed to the support of his family, an active made his own contribution to the create some extra space. lifestyle and the care he has received hospital, when he suggested extra “It gives me a real buzz to see at Weston Park Hospital. room could be freed up in the car that space being used and how “The hospital is excellent in all park by removing a tree stump. it has made a small difference,” departments, and you are always His suggestion was picked up by a he said. greeted with a smile and a ‘how are you?’ That helps to give you the motivation you need. Jessica Ennis-Hill with patient “Cancer treatment has come on Jackie Gauton A determined pensioner so much and is very different to who has been undergoing how it used to be. I have got some cancer treatment since 2005 resolve and if you fight and hang has racked up more than 100 in there it can be overcome. I have radiotherapy sessions in his tried not to let it interfere with fight against the illness. my life more than I have to. I have carried on playing golf and watching Jack Young, 80, of Heage, Chesterfield play football, and in Derbyshire, has cared for at 2009 I raised £560 for Weston Park Weston Park Hospital since 2005 by doing a charity walk.” after he was diagnosed with skin Superintendent Radiographer cancer and subsequently non- Paula Rusby said: "Jack is a Hodgkin’s lymphoma. shining example of the positive Resolute Jack is one of very effects of radiotherapy combined Stars visit region’s cancer hospital and few patients to undergo so many with an active life style and an radiotherapy treatments. optimistic outlook.” lend support for future plans World Champion Heptathlete The stars of the Strictly Come Jessica Ennis-Hill and the Dancing tour also surprised Sheffield Professor scoops stars of Strictly Come patients when they dropped in Dancing delighted patients for a visit. Len Goodman, Ainsley lifetime achievement award and staff during visits to Harriott and Mel Giedroyc turned Weston Park Hospital. up to show their support for Weston Park Hospital Cancer for work into breast cancer Jessica was shown around the Charity during a tour of the new Clinical Research Unit and hospital where they met staff A Sheffield professor of the Day Case Unit, both of which and patients. Medical Oncology and have been recently refurbished Consultant at Weston and expanded thanks to funding Charity Director, Samantha Park Hospital has been from Weston Park Hospital Kennedy said: “We are incredibly awarded a lifetime Cancer Charity. grateful to Jessica and the stars of Strictly for taking time out of their achievement award for Jessica said: “As Patron of busy schedule to visit the hospital his contributions to the Weston Park Hospital Cancer and support the charity.” research and treatment of Charity, the visit was not only breast cancer. a chance for me to see Professor Robert Coleman, the ongoing need for the who is Director of the Sheffield charity’s support, but also Cancer Research Centre and an opportunity for me to has been instrumental in meet some of those who are developing cancer clinical fighting cancer in our region.” research in Sheffield for the In 2014, the cancer charity, benefit of patients worldwide, together with partners was given the award as Westfield Health and Yorkshire recognition of his work into Professor Coleman said: “I Cancer Research collectively metastatic breast cancer. would like to acknowledge raised the £1m needed to The Advanced Breast Cancer the support over the years establish the new clinical (ABC) Award was presented from many colleagues, both in research unit at Weston Park to Professor Coleman in Sheffield and across the world, Hospital through the Do-Your- recognition of more than who have also contributed to Bit campaign. The new unit 20 years of dedication in this area of research and the aims to increase the number improving the management of many thousands of patients of people recruited to clinical Strictly Come Dancing Stars Ainsley cancers which spread to the who have helped establish this trials by 20% in the first two Harriott, Len Goodman and Mel Giedroyc bones. new treatment approach. years alone. with patient Patricia Stansbury.
Page 8 • Link - February 2016 Sheffield Hospitals Charity – the official charity for STH
Major Trauma Team complete epic bike ride to raise helipad funds When Dr Stuart Reid decided to support Sheffield Hospitals Charity, he never thought that he would take on the challenge of a lifetime by cycling 200 miles around the region to raise funds. Stuart, along with four other Sheffield Teaching Hospital staff showed their commitment to helping to build a new helipad at the Northern General Hospital by completing a mammoth bike ride. Members of the team rode through South Help provide Yorkshire, Nottinghamshire, Derbyshire and Stafford – the areas where over 1.8 million Sheffield Hospitals Charity launched the families with local people will benefit from the new helipad, ‘Saving time, Saving Lives’ Appeal and should they require life-saving medical set out to raise £2 million to build a a place to stay treatment. The team tackled tough terrain, primary helipad at the Northern General unforgiving weather and fatigue, but managed Hospital. In that time, a lot has happened. when their baby to complete the ride within 18 hours, finishing The building site has flown up and the at the Northern General Hospital’s Accident and fundraising total is steadily mounting. We Emergency Department. expect the helipad to be completed by is in the Neonatal The group successfully raised over £3,000 spring 2016. to support the construction of the helipad We have been overwhelmed by the Intensive Care site. The intrepid cyclists were Stuart Reid, generosity received from local people and Emergency Department Consultant and businesses of Sheffield, but especially from Unit Major Trauma Lead; Neil Strawbridge, Major hospital staff.. Trauma Lead; Amy Webster, Advanced Can you imagine how you The charity have just £250,000 left to would feel to see your baby in Nurse Practitioner; Mike Cole, Trauma Nurse raise and are calling upon more staff to Coordinator; and Francis Morris, Emergency an incubator? What if you had get involved and help raise these vital to travel every day to be by Department Consultant and Clinical Director. last funds. their side, leaving your family Dr Stuart Reid said: “It was a magical feeling Please support the Appeal by fundraising and support network at home? to finish and to see everyone, when they or making a donation. Visit: sheffieldhelipad. This is what lots of parents realised what they had accomplished. I want to com to find out more or call Sheffield whose babies are born too thank them all for helping to raise money for Hospitals Charity on 0114 271 1351. Donate early or with a serious illness the Helipad Appeal.” £5 by texting HELIPAD to 70660 * have to face. Help save time and save * Text costs £5 plus network charge. Sheffield Hospitals Charity are lives – will you support the Sheffield Hospitals Charity receives 100% raising £120,000 to carry out a Helipad Appeal? of your donation. Obtain bill payer's refurbishment of four flats next permission. Customer care 0114 2711351. to the hospital to be used as It has been just over a year since Registered Charity No. 1059043 accommodation for those families with babies receiving treatment in the Neonatal Unit. This will enable families travelling to the hospital to stay close to their baby and support Essence of Care applications each other in what can be the toughest time of their lives. Sheffield Hospitals Charity is keen to support projects that help to make life better Can you make a difference to for both patients and staff across our Trust. Sheffield’s tiniest patients and their This year we have earmarked £100,000 to be used to fund items of up to £5000. Grant families by making a donation? applications are easy to complete and can be submitted by any member of staff. The purpose Please visit sheffieldhospitalscharity. of the grant is to support small developments that are not covered by Trust capital or revenue org.uk/jessops funding, but that will enhance patient care. Applications are assessed quarterly by a small panel of Trust and Charity members and are open to all. For more information on deadline dates or to submit a completed applications please e-mail [email protected]
Page 9 • Link - February 2016 Sheffield midwifery team praised for personalised care The Citywide 1-1 Team from Sheffield’s Sarah Haynes, 29 from Sheffield, is one team were fully supportive of my wishes.” Jessop Wing has been shortlisted in mother who earlier this year gave birth naturally The team are keen to share their practices the prestigious RCM Annual Midwifery to her breech baby Emily. Sarah said: “Having and experiences with others and have been Awards. access to the service has been a brilliant actively involved in international conferences and experience for me and my partner. I really The Sheffield Breech Birth Service, part of the research. A dedicated breech clinic is of being wanted to deliver my baby naturally and the Citywide 1-1 Team, has been shortlisted in the introduced in Sheffield. Excellence in Maternity Care Award category. The service aims to give women greater opportunity to give birth naturally when their baby is breech. Women referred to the service are seen by the team, midwives Nicola Dawes, Sarah Martin and Helen Dresner Barnes and Consultant Obstetrician Dr Julia Bodle. The team discuss maternal wishes with the mother and also provide access to a range of materials including filmed births which have been donated for teaching and counselling by previous mothers who have used the service. A key part of the service is that mothers are given time and flexibility with their decision of how they would like their baby to be born and the team provide 24/7 on call cover to ensure continuity from an experienced carer for those who have chosen to birth their baby naturally. Helen Dresner Barnes, Citywide 1-1 Team Lead at Sheffield Teaching Hospitals said: "By showcasing what we do here in Sheffield we are promoting safe evidence based practice and are aiming to share skills to promote a standardised approach to caring for mothers expecting breech babies across the UK. Up until recently this would have been birth by caesarean section, but there is good evidence to support choice in how the baby is born is many cases.” Transformation Through Specialist nurse wins research award Technology team raise £12,000 A specialist stoma care nurse the procedure. The Transformation Through Technology team has has won a £500 research award But Diane’s research has shown raised about £12,000 for the Helipad Appeal, beating for her department thanks to that in many cases the stents could be their initial target of £10,000. work she has done on removing removed more quickly, which would stents more quickly following negate patients having to return as Activities included a sky dive, sponsored runs and swims, a bladder surgery. a day case and mean they could be T3 barbecue and dress down Fridays. Nurse specialist Diane Leach, who assessed on the ward rather than by a works in the urology department at community nurse follow-up. the Royal Hallamshire Hospital, was awarded the prize by the Association of Stoma Care Nurses UK (ASCN), supported by the Urostomy Association. It recognises her research into removing ureteric stents from patients following a urostomy (an operation to create a stoma following bladder surgery). Typically the stents are removed ten days after surgery, with patients returning to hospital as a day case for
Page 10 • Link - Spring 2016 Trust first in the country to adopt pioneering 3D heart surgery which halves patient’s recovery time Sheffield development has been made possible thanks expected to be among the first to benefit from Teaching to the generous support of Sheffield Hospitals the new procedure. Hospitals NHS Charity. The camera is ten times more accurate Dr David Throssell, Medical Director at Trust is the first than the human eye and with specially Sheffield Teaching Hospitals NHS Foundation hospital in the designed instruments. The surgeon can perform Trust, said: “This is fantastic news for patients UK to offer complex surgery through small incisions with in South Yorkshire as we can now offer less invasive precision. This means that bleeding is minimised 3D surgery to treat a number of cardiac keyhole heart and patients often go home after two days as conditions. We are very grateful to Sheffield valve and opposed to an average of seven days. Hospitals Charity and their supporters who atrial cardio The operation takes less time than the have enabled this major development in fibrillation traditional surgery and therefore the risk patient care to happen. It will ensure that surgery using a new ground-breaking 3D of infection is also lower. There is also a Sheffield remains as a leading centre of clinical camera system. reduction in scarring and potentially less post care within the UK.” The Chesterman Cardiac Centre is already -surgery complications. The equipment will She received mitral valve replacement surgery recognised as a leader in heart surgery, but the predominantly be used for patients who need and is well on her way to recovery after a revolutionary 3D “Einstein System” will allow mitral valve repair but it can also be used for matter of weeks. surgeons to perform minimally invasive heart other procedures. She said: “I am awe struck by the surgery which often results in patients having Traditionally surgeons have carried out the treatment I’ve had and the jaw dropping improved surgical outcomes, a shorter recovery procedure by making a large chest incision to speed of my recovery. time and a reduced hospital stay. reach and operate on the heart. "Before the surgery I struggled to get up the The Trust started using 2D minimal invasive Patients across Yorkshire and Humber stairs but already I can climb stairs easily. I can’t cameras over two years ago, and implementing region, including Doncaster, Rotherham, believe I’m already returning to work just a 3D technology is the next development. The Barnsley, Chesterfield and Sheffield are couple of weeks after the surgery."
Karen Tromans Introducing a new Trust nurseries can help dress code policy We are proud to launch our new Dress you with your child care Code Policy for all staff who work here at Sheffield Teaching Hospitals. Did you know that Sheffield Teaching can investigate bugs and mini-beasts and Hospitals has a full day care setting at build things using natural materials, and each side of the city? interactive touch screen monitors in the Why is dress code important? nurseries which children can use to develop There are a number of reasons why a dress The Sunshine Day Nurseries operate their technology skills and awareness. code is important. Not only does a dress code extended opening times, from 6.30am ensure that we present a smart and professional until 6pm with the option of further All the staff are qualified to a minimum image this is in turn increases patient and public extending this to 7pm if booked in of Level 2 in Early Years with the majority confidence in the professionals they see and are advance. They open Monday to Friday all being level 3 or above. There is a trained treated by. year round excluding Bank Holidays, and Special Educational Needs Coordinator at take children from four months of age up both sites and a fully trained Designated A dress code also supports infection prevention to school age. There is a School Holiday Safeguarding Lead, who oversees and control requirements as well as health and Club for children aged up to 11. safeguarding and ensures that all staff safety requirements. are trained up to level 3 in Safeguarding The Northern General based nursery Children. There is also a Parent Support is inside the hospital grounds whilst What is different in the new policy? Advisor and a Behaviour Coordinator who the Central Campus has a nursery The policy now includes both staff based in are there to support parents with a range based on Beech Hill Roadd, close to the the community and in hospital settings. It also of common behaviour problems, potty Hallamshire Hospital. adheres to guidance from the Royal College of training, dietary issues and any other Nursing on work wear (2014). Both nurseries have been rated as concerns parents might have. You can call good by OFSTED, which enables us to the Sunshine Day Nursery on 0114 226 What do I need to do? be a Free Early Learning Provider for 2, 3 6066 (Northern General site) or 0114 226 Please familiarise yourself with the new and 4 year olds. 8847 (Royal Hallamshire site) for more Dress Code policy and it’s specific guidance for Each site has its own Early Years information.ajority of Corporate Childcare your role. Professional (EYP). These staff members Vouchers are accepted. The policy has individual sections covering are university graduates who have been dress code requirements for various staff groups, specifically trained to give children eg, staff who do not wear Trust uniform, clinical opportunities to develop through staff who are required to wear specific uniforms play, and ensure the rooms meet all alongside guidance on make-up, jewellery and the requirements of the Early Years nail varnish etc. Foundation Stage. The updated policy can be found on the Trust There are outdoor areas, with both Outdoor play area with mini-beasts intranet and if you have any further questions, nurseries developing spaces where children please speak to your line manager.
Page 11 • Link - Spring 2016 NEWS ISSUE 2, JANUARY 2016
Changing how we do things around here
It isis nownow Phase Phase 2 2 of of Listening Listening into into Action. Action. The The second second phase phasestarted startedin September in September with a cohort with of a 24 cohort teams ofand 24 cumulates teams andin the culminated Pass It On eventin the on Pass the It 29th On eventof January, in January when whenthe theteams teams will shareshared their their progress. progress.
The changes made by the Phase 1 teams through their high impact engagement strategies and the effect of this on their Andrew Cash outcomes has truly inspired the 24 Phase 2 teams with their Chief Executive schemes, which focus on making a measurable difference to patients and staff. “I have been impressed by the enthusiasm of our LiA The work of our pioneering Phase 1 teams definitely made ambassadors for adopting a difference. Here are a few examples of their achievements: LiA as a new way of working. Their high impact - An evening telephone trial to patients awaiting surgery within plastics to reduce on the day cancellations engagement strategies have been a creative and fun way - A video to promote respect for our Hotel Services staff to galvanise staff and - New signage on the Renal unit stakeholders from all areas - Three Octopus machines networked in ophthalmology and roles to come together - A best practice day to promote the Patient Safety Zone to make a difference for patients and staff.” - Standing desks in Switchboard - A celebration of our culture with a World Food Day - The Bladder Cancer Pathway team have trialled a one- stop clinic to provide patients with the best care possible
The following pages will introduce you to the Phase 2 teams.
Proud to make a difference Page 12 • Link - Spring 2016 Being able to do our Feeling jobs to the valued What matters best of our to staff ability Right Staff, Right Place, Making it better Being The following themes were Right Time for our patients efficient identified as priorities for staff at the Big Conversations, when 1,000 staff shared their Being ideas and thoughts with Chief Be better Proud Executive Andrew Cash. connected
The schemes below aim to put these key values into practice:
Respect us Patient Safety Zone The mission is to ensure all Hotel Services staff feel valued The team's mission is to bring about a cultural and and respected by colleagues throughout the Trust. The behavioural change by embedding The Patient Safety team worked on embedding the Trust's PROUD Values, Zone (PSZ) care bundle within the Trust. The Renal unit in particular 'Respect'. A video was produced identifying is the first inpatient area to pilot PSZ and the team have what 'Respect' means to hotel services colleagues, new devised a 'ward charter'. The PSZ team have also developed business cards were produced and Getting to Know Us a short informative video to be used across the Trust and Week was held to highlight the work of the Hotel with the university as a teaching aid re- Services staff. More PROUD posters enforcing their message. featuring Hotel Services staff were produced. The team are continuing this work in Phase 2 with 'Let's Talk' staff engagement work and the newly qualified staff nurse induction. Team Medical Nurse Management Team Medical Nurse Management Leader Lead Lead Lead Leader Lead Lead Lead Rhian Frank Una Kevin Sandi David Julia Hanvere/ Andy Bishop Edenborough Cunningham O’Regan Carman Oskeira Helen Miller Ward
Patient Transport Improving flow in Surgical Outpatient Ensuring patients are able to leave our services in a timely Department (NGH) and safe manner was identified as a key priority in the Big There has been work on improving several aspects of the Conversations. The team are working in partnership with service, under the strapline All for One and One for All, three the Clinical Commissioning Group to meet patient transport directorate teams use the service and the work has brought needs. The scheme has delivered some fantastic benefits to them all together, along with patient governors. Achievements patients and staff. A Transport A to Z has been produced include improving internal access to the endoscopy to help staff choose the best transport option, supported department, piloting single reception working with improved by training and education sessions. Extended cover, recruiting volunteers to help with booking times for pre-planned discharges, providing refreshments and being a visible referring direct GP admissions to Geriatric contact for help and improving the and Stroke Medicine in 90 minutes and a environment (removing paper notices, centralised booking centre for inpatient decorating, replacing broken TVs). In this discharges have been piloted. phase we will focus on improving signage.
Team Medical Nurse Management Team Medical Nurse Management Leader Lead Lead Lead Leader Lead Lead Lead Michelle Tom Helen Fozia Akhtar/ Joanne Fionuala Jo Paulette Veitch Downes Brown Janet Milnes Ferraby Creagh Marsden Anderson
Page 13 • Link - Spring 2016 Reducing cancelled operations Sexual Health The scheme aims to reduce the number of day case The Sexual Health Services are continuing to go through operations that get cancelled on the morning they are big changes. The team are continuing with their mission due to take place. General surgery and plastics introduced from phase 1 and are focusing on embedding quality staff a telephone screening call to ensure patients are fit for engagement into their day to day business, listening to surgery, and this has now been extended to ophthalmology staff and enabling all the team to support each other with a view to a Trust-wide roll out in 2016/17. A text through the changes ahead. reminder service has started and will also be rolled out as part of the Phase 2 scheme. Staff are being involved to make sure that that the correct details are entered in Lorenzo to ensure as much success as possible in contacting patients.
Team Medical Nurse Management Team Medical Nurse Management Leader Lead Lead Lead Leader Lead Lead Lead Lisa Simon Rachel Paul Deanne Claire Kirsty Steve Walton Boyes Cooper Griffiths Driscoll Dewsnap Ellis Slack
Metabolic Bone Ear, Nose and Throat (ENT) The team's mission is to prevent tomorrow's fracture today The team's mission is to use the Electronic Personal and they want every patient in Sheffield at high risk of Assessment Questionnaire (EPAQ) to speed up the pre- fragility fracture to be identified, assessed and treated operative assessment process for ENT patients requiring effectively and efficiently. The team are working with surgery. The team have already had two successful numerous stakeholders across primary and secondary care conversations with a cross section of staff including admin to identify ways to improve the fracture prevention and clerical, nursing, secretarial, pre-assessment, pathways across the city. management and medical. Within these sessions staff training needs were identified and we are planning to provide this training. EPAQ has been piloted within the ENT clinics.
Team Medical Nurse Management Team Medical Nurse Management Leader Lead Lead Lead Leader Lead Lead Lead Dr Nicky Marion Sarah Sally Prof. Luke Sue Rob Peel Sloan Burnand Care Jaydip Ray Durham Cockbill-Black Grimshaw
Plastics Clothing for Patients on Discharge The mission is to improve and integrate the post-operative Sometimes patients don't have their own outdoor clothes follow-up pathway for breast/plastics/sarcoma patients. to travel home in. This scheme is exploring whether a The team are looking at current pathways for patients. clothes store could be established, with good quality The current process mapped out for patients identified second hand clothing which staff could provide to patients three different possible pathways for patients. The team who need it. The clothing store would be managed by are aiming for one streamlined pathway for all patients, volunteers to ensure the clothes were clearly labelled, creating equity of care. laundered and available for staff to access easily.
Team Medical Nurse Management Team Nurse Management Leader Lead Lead Lead Leader Lead Lead Gill David Nikki Nicola Jane Marie Moira Meek Ralston Gaubert Fields Hopkins Ronan Walker
Page 14 • Link - Spring 2016 Cardiology : Improve patient flow Diversity and Inclusion from non-acute areas The team's mission is to develop an ambassador role for The team are reviewing length of stay on the cardiology Black and Minority Ethnic (BME) staff within the Trust, wards, the factors that impact it and what changes could be introduced to reduce length of stay and improve patient flow. promoting inclusion, involvement and unity of staff. The So far the team has: team have raised awareness of the diversity of our staff - Reviewed communication processes supporting patient by organising visits to different places of worship and discharge celebrating Black History Month. - Reviewed the medication stock and optimised the use of pharmacy - Reviewed how ward staff and therapists work with the Transfer of Care Nursing Team. - Liaised with the cardiac consultants discussing input onto the wards. - The team are developing a newsletter for staff on the cardiac wards. Team Medical Nurse Management Team Nurse Management Leaders Lead Lead Lead Leader Lead Lead Helen Nigel Wheeldon/ Kath Jane John Michael Karen Brown Peter Braidley Measures Webb Campbell Agyemang Barnard
Understanding Sterile Services Geriatric Medicine & Therapy Services The team's mission is to develop a closer working The team's mission is to work together to provide the best relationship between STH and Synergy (the Trust's off-site possible care for our patients on Brearley 5. The team will provider of sterile and decontamination services) to drive improvement by developing ward processes and optimise productivity and minimise cost and inconvenience improving communication between team members. A within theatres. The team are working closely with Synergy weekly meeting involving staff from all roles will plan, test to help theatres staff gain a better understanding of best and review changes. The ward needs improvements to practice and identify areas for service improvement. Good the physical environment, and improved working practices progress has already been made and will help the team to make these changes. colleagues from Synergy have been helpful, enthusiastic and supportive.
Team Medical Nurse Management Team Medical Nurse Management Leaders Lead Lead Lead Leader Lead Lead Lead Chris Powell-Wiffin/ Chris Lynn Karen Tweed/ Janine Aaron Sarah Reeve/ Paul Rebecca Shorley Caddy Skelton Michael Watson Thornton Philips Nigel Coulson Matthews
Medical Imaging and Medical Physics: OSCCA: Improving Patient Experience Gastro Patient Pathway The aim is to provide an eXtra eXceptional eXperience for patients as well as creating an environment in which staff The team's mission is to provide an effective service for feel truly engaged and listened to. The team had Big patients who have had a displacement of an internal Conversations with our staff and asked them to share feeding tube in a timely manner. It will reduce the need their thoughts and ideas, and had some fantastic for hospital and A & E admissions by providing a direct suggestions. Patient focus groups are planned for 2016.The service through the radiological department and back to team are having conversations with Yorkshire Ambulance the community with one hour's turn Service, nursing home staff, A&E patients, around. The team are having conversations ward staff and private medical equipment with Yorkshire Ambulance Service, nursing companies. home staff, A&E patients, ward staff and private medical equipment companies.
Team Medical Nurse Management Team Medical Nurse Management Leader Lead Lead Lead Leader Lead Lead Lead Owen Fred Sue Braddock/ Dotty Emma Mari Lisa Lisa Dickinson Lee Julia Grant Watkins Joel Walters Taylor Walton
Page 15 • Link - Spring 2016 Specialised Cancer Neurosurgery The team's mission is to reduce waiting times in outpatient The Phase 2 scheme aims to promote and develop an clinics in Weston Park Hospital and improve patient and staff ethos of team building and working together. Phase 2 is experience. The team have reviewed data to a get baseline for waiting times in outpatients and understand where delays are about “back to basics” and creating open and productive occurring. Processes that have been reviewed include: communication channels. The team will look at opportunities and support mechanisms that can be - Roles and responsibilities of the nurse in charge and implemented to support the staff with their day to day establishment of a clinic coordinator post - Identifying a central point of storage for jobs. Two large conversations are planned Dynamap to reduce time spent trying to with protected time for staff to attend. locate equipment - Improving methods of communication with patients (both in person and via a TV screen funded by Weston Park Cancer Charity) - Giving staff defined time to read emails
Team Medical Nurse Management Team Medical Nurse Management Leader Lead Lead Lead Leader Lead Lead Lead Jane Jackie Pauline Katia Gill Shungu Ushewokunze/ Patrick Deborah Brodie/ Beveridge Martin Pledge Allchurch Marsden Karl Brennan Stacey Linda Elliott
Trust Me I'm a Support Worker Muscular Skeletal (MSK) The team's mission is to empower Band 2 staff (Clinical The team's mission is to achieve a cultural transformation Support Workers/Rehabilitation Assistants/Support Workers) in a newly formed Care Group, where staff from previous within the Combined Community and Acute Care Group backgrounds including orthopaedic, podiatric surgery, to proactively respond to patients' needs and to promote Physioplus, Physioworks, The Hand Centre, hospital based the role of the Band 2 staff as a resource to support nurses, MSK services, metabolic bone, rheumatology and chronic therapists and pharmacy team colleagues. We aim to pain find common purpose and vision. The aim of is to develop an understanding of staff concerns promote the value of the band 2 support worker across and for this information to inform a plan STH. to support the transformational change.
Team Medical Nurse Management Team Medical Nurse Management Leader Lead Lead Lead Leader Lead Lead Lead Cheryl Tom Liz Keith Cath Simon Nicky Vicki Eyre Downes Burley Gower Bailey Buckley Peel Leckie
Human Resources Improving communication in OSCCA The HR mission is to develop HR into a better service for The OSCCA team is utilising their new communication our customers and a better workplace for staff. The team methods, including Half-Hour Huddle, team meeting, have led conversations across all of the HR Directorate, newsletters and a central email address to engage staff including Childcare Services, Learning and Development, in service development and to become an efficient and Medical Personnel, Occupational Health and General HR. effective team. Digital signage is to be installed in the near future. They are planning to develop scheme plans to move forward staff suggestions from the conversations. A survey showed 62% of respondents felt that communication has improved since starting the scheme. The team are continuing with this work in Phase 2.
Team Management Medical Lead/ Nurse Management Leader Lead Team Leader Lead Lead Mark Stephen Hobson/ Paddy Dobbs Rachel Cooper Lisa Walton Gwillam Katie James
Page 16 • Link - Spring 2016 Over the next few weeks we will provide updates from each of the schemes and let you know how you can get involved.
We have a vacancy! If you are interested in joining the LiA team please contact Jaki Lowe, Head of Staff Engagement, or any of the LiA team, on 0114 3052464.
Jaki Lowe Ambreen Ali John Birch Maggie Quinn Eleanor Valantine Head of Staff LiA Coordinator Communiations LiA Coach LiA Coordinator Engagement Lead
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Page 18 • Link - Spring 2016 Page 19 • Link - Spring 2016 Oakbrook FINANCIAL
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Page 21 • Link - Spring 2016 Page 22 • Link - Spring 2016 Page 23 • Link - Spring 2016 Designed & Published by Octagon Design & Marketing Ltd, Hawks Nest Cottage, Great North Road, Bawtry, Doncaster, DN10 6AB Tel: 01302 714528