February 2019 StaffMatters Inaugural Junior Doctor Awards launched by Trust

e know that our “There are four categories in junior doctors work which doctors can be nominated Mike Proctor, Chief Wincredibly hard, in - including rising star and often under very testing team player. The fifth category Executive, said: circumstances, and contribute is to recognise the efforts of an ❝ Junior doctors greatly to the safe and high- educational or clinical supervisor are some of the quality care that the Trust who consistently goes the extra provides for its patients. mile in pursuit of supporting unsung heroes of In recognition of this, the junior doctors to succeed.” healthcare, often first ever Trust Junior Doctor Anyone can submit a Awards have been launched. nomination by completing the balancing the bulk Lisa Smith, Guardian of Safer online nomination form, available of a hospital’s day Working and Chair of Junior nature of junior doctors’ training, on Staff Room/Recognition and to day legwork Doctor Forum, explained: “The they are often overlooked in Awards. Nomination close at Junior Doctor Forum (JDF) has organisational efforts to appreciate midnight 15 March 2019. alongside their been working hard behind staff and that a culture promoting Lisa added: “On behalf of the ongoing training. the scenes to improve the regular, positive feedback and JDF, we hope staff will take the These awards aim working lives and experience learning from excellence currently time to show their appreciation of being a junior doctor in this exists only in small pockets. for the hard work junior doctors to highlight some Trust - and one of the actions These factors can leave junior put in during their stay in the of the great work is to reward excellence. doctors feeling undervalued Trust and we look forward to they are doing ❞ “There is evidence which and so for that reason the JDF receiving their nominations.” suggests that due to the rotational has introduced these awards. Categories: page 2›› Have you got a story? If you have a story for a future edition of Staff Matters, we would love to hear from you! Contact: Elaine Vinter, Media and Communications Officer: [email protected] Or email [email protected]

Trainee nursing How to be Art exhibition Wellbeing associates visit carer aware celebrates choir 5 Commons 6 9 disability 12 launched

York Teaching Hospital NHS Foundation Trust @YorkTeachingNHS YorkTeachingNHS YorkTeachingHospital StaffMatters February 2019 2

The award categories Team Player This award recognises a junior doctor who demonstrates exceptional leadership skills while being supportive and approachable working in a multi-disciplinary manner - recognising that we are one team with a common purpose. Setting high standards, they respond to situations professionally and calmly, and are a positive role model for others.

Compassionate care This award recognises a junior doctor who regularly demonstrates care and compassion, listens to and respects others, whilst keeping patients and the Trust values at the heart of everything they do. They see the patient as a person and often perform the ‘little things’ which make a big difference to patient care. Continued from page 1 Outstanding contribution to quality improvement, research or education This award recognises a junior doctor who has contributed to quality, research or education by applying Visit Staff Room creative solutions which has had a positive impact for the benefit of staff, patients and/or the Trust. to make your Rising Star nomination This award recognises the achievements of a junior doctor in the early stages of their career, who is considered to be a ‘star’ of the future. They demonstrate this ability throughout the year by improving services and experience for patients, carers and/or staff through their leadership, creative thinking, commitment, vision, determination and drive. Message from the Chair

LAST month’s Staff Matters mum's care which helped her The highest rated ideas relate included a centre spread which and my family throughout such to car parking, healthy food provided all staff with an a difficult time. Everyone was options and managers leading overview of the Trust’s strategic kind, helpful and showed great by example. All of the comments plans for the five years ahead. respect to our mum to make and ideas are currently being I know that Mike Proctor our her comfortable and keep us analysed and they will be used Chief Executive followed this informed. I would particularly to create a plan of organisational up at his team briefings in like to mention Alison whose priorities. In addition, some great January. I very much hope that kindness, professionalism ideas have been put forward on you found this an interesting and understanding was a how we can challenge bullying, read and that along with your huge support us and the harassment and violence, how team members you are able tenderness she showed to we can better report incidents to see how the work that you mum was very touching”. and near misses and how we do every day, fits in with the Our response to the results can address staff health and ambitions of our organisation. couple of positive experiences of our improving staff survey wellbeing. Once written the In his role as Chief Executive over the last few weeks - reveals that we want, more plan will be available for all it is Mike Proctor’s job to ensure which reassure me that in than ever, to listen to our staff to see and a summary of it that the Trust is delivering all corners of our Trust we staff and be helpful to staff in will be in March Staff Matters. these strategic plans. When he are living to our values. respect of their concerns. We will then keep everyone retires in the middle of the year A recent patient letter We invited all staff to take updated on progress via the I am delighted to let you know confirmed that in our part in an online workshop weekly email and Staff Matters. that he will be succeeded by community we are caring for via email and letter once the Living to our values are a new Chief Executive, Simon and respecting our patients in staff survey results had been not just words on paper, it Morritt. He too will make it his just the way we would wish received. 1,055 staff engaged is the way we do things in priority that our Trust fulfils its to be treated ourselves: with this invitation. As a result our Trust! Thank you all. ambitions to live by its values “Alison Greenhalgh and her we’ve received 200 ideas, 690 and achieves its strategy. team did a fantastic job. We comments (most of which Susan Symington I have been delighted by a couldn't have been happier with include ideas) and 7,002 votes. Chair 2 3 February 2019 StaffMatters Launch of outpatient antimicrobial therapy

new outpatient service to treat patients with Adeep seated infections who need intravenous antibiotics has launched at York and Scarborough hospitals. Patients with conditions such as joint, diabetic foot and spinal infections would normally need to stay in hospital, sometimes for weeks, to get the right treatment for their condition. The new outpatient antimicrobial therapy (OPAT) clinics will see people treated from home rather than a hospital bed. Anita Chalmers, Principal Pharmacist for Antimicrobials, explained: “A new OPAT multidisciplinary team has been created to support patients to find the best way for them to have treatment from home. There are three ways they can Anita continued: “Up to 15 helps relieve this pressure. OPAT team ready for action be treated with intravenous patients on each site can be We also know that patients antibiotics – coming back to referred to the service at any get frustrated that they can’t hospital as an outpatient, a visit one time. We hope to address return home to complete their especially my grandchildren from a community nurse or to several issues such as patient treatment once the acute phase who don’t understand why administer their own antibiotics.” safety risks, bed capacity and of their illness has ended.” I need to stay here.” Patients stay with the same improved patient experience. One example of how it will Supporting patients are consultant they were under when “For example patients who have improve patient experience is OPAT specialist nurses, Naomi they developed the infection a prolonged stay in hospital risk illustrated by a patient recently on Sherwood for York and Katie and are supported by the newly deconditioning and healthcare ward 33 at York Hospital: “I have Holgate for Scarborough, backed appointed OPAT specialist acquired infections. In winter mental health problems and the by admin support from Donna nurses who will co-ordinate the Trust struggles to provide thought of being here for eight Graham. They are joined by their needs to ensure that and staff enough inpatient beds weeks affects my wellbeing and Dr Dave Hamilton, Consultant they receive the appropriate to meet demand for services so mental health. It’s affecting not Microbiologist, and Paul Jackson, monitoring and follow up. treating people as an outpatient only me but my whole family Antimicrobial Pharmacist. £3,000 on offer as Inspire applications open DO YOU have an idea that can inspire apply, either individually or as a group, and the grant is available to clinical and others? What if you had the opportunity for a grant of up to £3,000 funded by non-clinical staff who meet the criteria to implement your inspiring idea? York Teaching Hospital Charity. included in the application form. The Corporate Improvement Team is For example, this could involve visiting Applications opened on Friday 1 February giving people the opportunity to apply for a another hospital in the UK or abroad and close on Sunday 31 March when grant to undertake an inspiring project that to look at an inspiring project they’ve they will be presented to a panel. will benefit their service or department. undertaken, or attending a conference that Contact the Corporate Improvement Team Anyone with an idea that will have would make a difference for your area. on 772 6789, or email [email protected]. a positive impact on patient care can All permanent staff are eligible to apply uk for an application form or more information.

www.scarborough.nhs.uk June 2011 StaffMatters 3 StaffMatters February 2019 4 December finalists

Lyn Dear, Secretary Vascular surgery, York Hospital Lyn was nominated by the consultant she works for as a secretary and is praised for always providing a patient centred service. Recognising and celebrating the When an elderly patient who did not speak English needed to be achievements of our staff and volunteers seen urgently Lyn discovered his telephone had been disconnected and he couldn’t be contacted. The GP was unable to help. As the time frame was so short a letter wouldn't arrive in time. Lyn took it upon herself to hand deliver the letter on the way home from work, involving a significant detour. This was done without any fuss or Recruitment team (Phil Dickinson and acknowledgement, in fact it might Lyn Dear Kelly Render Georgina Michulitis have gone completely unnoticed. “It is small selfless acts such as this that remind me that we should all be Hannah was nominated for her proud of the service we provide.“ kindness and patience in helping the lady several times through Kelly Render, Paediatric Diabetes the night to use the toilet rather Team, Scarborough Hospital than a bed pan. Despite the ward Kelly started her job as a being busy Hannah helped her patient support worker for the take very slow and uncoordinated Scarborough Paediatric Diabetes Clare Furness Adrian Chesterton steps to the bathroom which team in July last year. Shortly after meant a great deal in preserving she started the diabetes specialist 2018 a recruitment open day A problem at NHS Supply Chain her dignity. Katie was praised nurse unfortunately had to take was held at Scarborough Hospital meant there was a national lack of for her care when the lady had a period of absence. Kelly began to support medical and dental storage cages so everything had to have a lumber puncture and a steep learning curve, cancelling recruitment. Georgina is praised to be delivered on pallets. These was terrified and crying having her planned annual leave in order for the way she organised the could not be moved through the had a previous bad experience. to provide this support in her event, liaising with a wide range hospital for fear of damage to the Unprompted, Katie held the colleague’s absence, regularly of stakeholders internally and corridor floor so, understanding lady’s hand and tried to keep staying late in order to provide external to the Trust. Phil and the severity of the situation, her calm – ‘it really meant the support and a diabetes helpline Ben both attended to interview Adrian moved the items from world to me, having someone to young people, families and at very short notice, securing seven pallets onto what few cages care for me and help me during staff. She is praised for her one nine appointments. The previous he could find. This saw Adrian an exceptionally tough time’. to one work with young people, day Phil and Ben organised work from 7pm right through the organising clinics and providing and delivered the Scarborough night and by 5am he had stacked Ric Long and team, Audiology, other general support in all aspects Leadership and Management the seven pallets onto cages and Scarborough Hospital of diabetes care. Nominated by course for higher trainee doctors, delivered what was needed out Ric and the team were nominated her colleagues, Kelly is praised providing valuable support and to departments. He then came by a relative for the ‘outstanding’ for “providing an amazing service training for a range of specialties back in for his normal shift at help they gave her grandma over the last few months … she who will shortly become 8am. “Everyone should know the following a leg amputation has gone above and beyond consultants. “They are extremely lengths taken by Adrian to make operation. While dealing with what is expected of her and really caring and positively promote both sure patient care was unaffected.” this life changing event it became deserves recognition for this.” Scarborough Hospital services apparent that the patient was really and community lifestyle.“ Hannah Kirk and Katie struggling with her hearing. She Georgina Michulitis, Dr Phil Benson, Healthcare couldn’t hear the doctors and felt Dickinson and Dr Ben Chandler, Adrian Chesterton, Stores Assistants, Cherry ward AMU, alone and isolated and often got Scarborough Hospital Supervisor, York Hospital Scarborough Hospital upset. Previously she had attended Georgina, Phil and Ben are Adrian is nominated by colleagues A patient who was unexpectedly an audiology appointment to be described as passionate and driven, for his exceptional actions behind admitted after attending A&E fitted for new hearing aids but now demonstrating ownership to the scenes to ensure essential with sudden onset vertigo and was anxious about how she was creatively design and deliver new hospital supplies were available vomiting was shocked and going to attend the appointment. recruitment strategies, putting the for critical areas such as ED, extremely worried, concerned The granddaughter spoke to Ric patient at the centre. In October theatres, ICU, and delivery ward. she may have had a mini stroke. and the team, collected the hearing 4 5 February 2019 StaffMatters December finalists continued

aids from another location and hospital and also in their own the audiologist went up to the home, providing support for both Make your nomination now ward to fit them at the end of the patient and their family and THE STAR AWARD is the Trust’s monthly award presented his clinic. Special recognition friends. Recently Clare had a very to staff that go above and beyond the call of duty, and who goes to Marie Hallam and Alex complex case of a patient with have made a real difference to improving patients’ experience Trousdale, ‘without their input my MND who had decided to control through living the values and beliefs of the organisation. Grandma would still be feeling when he died by various means Last year was a record year for nominations and the alone and isolated during what and Clare was heavily involved number has been growing steadily since the awards is already a really difficult time.’ with the hospice caring for were launched. During 2018/9 the Trust received a the patient. She provided care, staggering 422 nominations for staff right across the Trust, Clare Furness, Motor peer support, family support of which 87 were from patients, relatives or visitors. Neurone Disease Specialist and a robust MDT approach Helen Greenley, Events Coordinator, who administrates Nurse, York Hospital to ensure the patient was not the star award recognition programme, explained: Clare was nominated by her just physically comfortable “Everyone can make a nomination - staff, patients matron for the high quality care but provided psychological or visitors - and they can be made for anyone who is she provides for patients with support to the patient, family employed, works for or supports the Trust to deliver Motor Neurone Disease (MND) and her hospice colleagues in services, including long term locums and volunteers.” where she sees them in the this heart breaking situation. Trainee nursing associates at House of Commons

wo of the Trust’s trainee event and included speeches nursing associates were from two of the first nursing Tchosen to attend a associates to enter the register. national event at the House Helen Hey, Deputy Chief Nurse of Commons to celebrate said: “Our first group of nursing the Nursing and Midwifery associates moving from training into Council (NMC) welcoming work as registered professionals is a the first nursing associates major milestone for the individuals on to their register. who have worked hard to get to Trainee nursing associates, Helen this stage, as well for the Trust Snowden and Cally Goodwin, and patients who will benefit from along with Practice Education this newly regulated profession. Team Lead Amanda Horrocks, “All our nursing associates attended the event. Helen and have already proved their Cally were chosen to represent values and behaviours having the nursing associates due to their previously worked as health work as cohort representatives at and care assistants and I know local, regional and national events some of them have aspirations and represented the East Coast, to continue to learn and become York and North Yorkshire Nursing registered nurses in the future. Associate partnership group. “Wherever they have come from, Helen and Cally and their nursing wherever they end up, I know associate colleagues are due to they will make a real difference complete the two year programme to the patients they care for and I in March 2019, in partnership with could not be more proud of them the Trust and the University of York. as they become key members The event celebrated the of our nursing workforce.” importance of the nursing associate The Trust currently has two role and how the first cohorts more cohorts of trainee nursing to qualify are pioneers, laying associates based at Scarborough the path for the future of the and York continuing under profession. It was an inspirational the apprenticeship scheme.

www.scarborough.nhs.ukwww.scarborough.nhs.uk June June 2011 2011 Staff StaffMattersMatters 3 3 StaffMatters February 2019 6 How to be carer aware t’s estimated that one in Local carers a carer? So many carers don’t four women and one in centres even realise they are, and may Iten men over the age of be struggling to cope with twenty five have some extra York Carers Centre their responsibilities at home responsibilities for a person www.yorkcarerscentre.co.uk as well as having a health who needed their support. Hambleton and condition themselves.” Many of the patients and Richmondshire Carers Katy became aware of the their families that use our Trust Resource Centre range of support offered by the regularly look after someone www.hrcarers.org.uk carers centre in her work as a close to them because they Scarborough and Ryedale drug and alcohol link nurse on are frail, have a physical or Carers Resource Centre her ward. As well as support mental illness, addiction or www.carersresource.net for people caring for a family disability. What many of them member with substance misuse Selby Carers Centre don’t realise is that there is problems, they offer support for www.cloverleaf- free support available for them young carers, people who care advocacy.co.uk through local carers centres. for others with mental health “Local carers groups can Staff Nurse and carers volunteer As well as being a nurse on problems, caring for the elderly make a world of difference to Katy Johns G1, Katy is a volunteer for York or becoming a befriender. patients and their families,” Carers Centre and has seen Kate added: “We tend to says Katy Johns, Staff doing what needs to be done first-hand how much support find out people need support Nurse at York Hospital. to maintain the quality of life the carers centres provide. when they experience a crisis “Many carers do not recognise for someone close to them. Katy continued: “All staff but we can all help avoid themselves as carers. They are Carers can be any age. Many of who come into contact with this by signposting patients parents, grandparents, children, them do not realise that support patients can help by asking and families direct to their partners, friends or neighbours is available to help them.” one simple question – are you local carers organisations.” Support for staff to promote advance care planning

A RECENT staff survey to help raise awareness of advance care planning (ACP) across the Trust revealed that more education was needed for staff, patients and visitors. Advance care planning is a way of improving care for people nearing the end of life and helps people to consider and record their future care and treatment wishes so that they are more likely to receive the care they want. Charlotte Oliver, Advanced Care Planning Coordinator, said: “It is a subject that we are not generally used to discussing but staff can play a crucial role in opening conversations about advanced care planning. “When wishes are known and respected people are more likely updated so completed advance essential online training and people Scarborough Palliative Care Team to receive the kind of care they care plans can be uploaded and an are learning more about advanced want in the place they choose alert automatically generated.” care planning and its benefits. when they become unwell, or can Leaflets and forms have been More advance care plans are being no longer speak for themselves. re-designed using staff feedback completed and used within the forms really easy to use and the “We’ve put together information and are available on wards and Trust, which is wonderful!” information for patients is being very and online training to help staff in outpatient areas across the Gemma Arnall, Macmillan Palliative well-received. Raising awareness of with the ACP process. Also, to Trust and community settings. Care and End of Life Cancer Nurse advanced care planning has really make it easier for all staff involved Charlotte added: “A third of Specialist at Scarborough Hospital, helped staff to broach the subject in a patient’s care, CPD has been staff have already completed their said: “We’re finding the new with patients and families.” 6 7 February 2019 StaffMatters ESTATES AND FACILITIES Excellent Reducing plastic waste sustainability reporting across the Trust A CERTIFICATE of excellence has been awarded by the AS PART of the Trust’s pledge Sustainable Development Unit towards a more sustainable (SDU), NHS Improvement and the future the facilities team are Healthcare Financial Management beginning by replacing plastic Association (HFMA) for excellent straws with paper straws for a sustainability reporting. trial period in staff restaurants. The Trust is one of 55 trusts It is one of the targets set as part and 42 CCGs that have been of a commitment to developing selected for recognition out of 432 a more sustainable future with organisations across England. the aim of achieving zero waste. The SDU, which works across the Dan Braidley, Environmental health and care sector on behalf and Sustainability Manager, of NHS England and Public Health explained: “We are looking into England, conducted an analysis of bio-degradable alternatives for all provider and CCG annual reports non-recyclable items such as salad to evaluate sustainability sections. boxes, packaging for sandwiches, from other NHS trusts who have tonnes of carbon per year, which High quality reporting on disposable cups and lunchbox already significantly reduced their is the equivalent of 29 flights sustainability is recognised as polystyrene. The work also includes plastic use, we have gathered between London and New York!” a fundamental way in which reviewing our procurement some great insight to help us Posters will soon appear in organisations can demonstrate chain, recycling processes streamline operational waste. For Trust restaurants promoting their commitment to embedding and wasted food disposal. example, introducing compostable this scheme – watch this environmental, social and “After looking at examples packaging alone could save 16.6 space for further updates. financial sustainability. Secure cycle parking

A NEW secure cycle area has covered and uncovered. been created at Scarborough Staff can use their staff ID Hospital in the green- badge to open the gate. fenced compound next Whilst the compound is to the main entrance. secure, it is recommended to The area is fully secure continue to use a decent bike with 36 cycle spaces both lock when using this facility.

The Trust provides free Wi-Fi access to all visitors, so everyone can get online. BT Wi-Fi will automatically log out after 15 minutes of inactivity, to avoid congesting the network.

www.scarborough.nhs.ukwww.scarborough.nhs.uk June June 2011 2011 Staff StaffMattersMatters 3 3 StaffMatters February 2019 8 STAFF WELLBEING A regular section bringing you the latest news and developments from the Wellbeing Team Work and cancer training workshop A unique training workshop to help cancer will be able to continue to managers support colleagues with work and others will need time off. cancer was held recently in York. “It gave everyone a better The specialist training was understanding and opened delivered by Macmillan to provide doors for sharing experience to expert advice and resources constantly learn how to best for managers supporting those support our own staff.” affected by cancer. This includes The session included different staff who are carers of loved staff groups with representatives ones with cancer and colleagues from HR, matrons, unions, who are facing cancer. directorate managers, service Polly McMeekin, Director of managers, and the Freedom Workforce and Organisational to Speak Up Guardian. The Development, said: “We are keen to training was funded by the York support staff health and wellbeing Teaching Hospital Charity. in every way we can and the session is designed so that managers are are available to guide our staff who For further information about brought together a vast amount aware of how we can support staff are affected by cancer, in work and the workshop contact Grace of knowledge and experience. It in the workplace, what resources during treatment. Some people with Waddington or Jane Archer. Opening the conversation about stress at work

The Wellbeing Team has a valuable tool when it comes produced a useful tool to help Early warning signs of stress to meetings with his staff. staff recognise what may cause • Changes in thinking - lowered self-confidence, Steven said: “Including the tool them stress at work so they can difficulties concentrating, negative thinking as part of our meeting has really talk to their manager about it. • Changes in feelings and in your body - anxiety, irritability, helped open up the conversation. Known as the Individual Stress feeling overwhelmed, tearfulness, aches and pains, It works for anyone and gives you Risk Assessment Tool (ISRA), it is problems with your digestive system, sleep disturbance the opportunity to explore issues a great way of preparing for a • Changes in behaviour - over working, missing in a non-judgmental way, keeping conversation with your manager your breaks, being more snappy than usual, things on a professional level. that focuses on where the stress being quieter or more withdrawn than usual. “As a manager, having a triggers in your workplace are – conversation about stress is key to ideally before they overwhelm you. are well managed, or equally conversation with a manager is a improving our understanding of Elaine Middleton, Principal can put us at risk of becoming positive way to be proactive and what impacts on staff wellbeing Clinical Psychologist and Lead stressed if they aren’t addressed. responsible for your own wellbeing so we can help improve things. for Psychological Wellbeing, said: “The more people that use and I would recommend that anyone It helps if managers can also “The ISRA is not so much an this tool, the more conversations who notices they are experiencing be alert to changes in staff assessment of our mental health between staff and managers early signs of stress should ask to behaviour and demeanour and - it is a tool that helps us to have across the organisation about have an ISRA conversation.” encourage the person to have a constructive conversation that workplace stress will take place. Typical issues causing stress at a conversation using the ISRA explains to our manager what is This means more key information work include increasing pressure tool as a guide. Even if the stressing us in the workplace so about what is causing stress can and demands, people not having stress is not work-related, it is an that things can be improved. Often be fed back into the organisation enough say in matters that affect opportunity for staff to mention our manager doesn’t know what and improvements made. them and insufficient support from things in their life that may be is stressing us unless we tell them. “It’s important to point out colleagues. Other factors can be putting them under strain.” “We can become so used to that using the ISRA tool does not bullying and harassment, dealing Elaine added: “I would stressors in our workplace that we signify that you have a mental with too many changes or not recommend that everyone don’t talk about them or notice health condition, or that you are feeling sufficiently clear about, thinks about what their own the effect they are having on us. not coping. It is ideally used as a secure in, or trained for a role. ‘stress signature’ might be – this The ISRA tool gives us information way to manage stress factors in the Service Manager, Steven Clark means your typical pattern of about what aspects of work can workplace before they cause serious from the women’s health directorate, early warning signs when you support our mental health if they problems. Requesting a stress risk has found the assessment to be start becoming stressed.”

As well as the ISRA tool there is a video guide to help managers understand how to use it. Both can be found on Staff Room under Occupational Health, Supporting Staff Wellbeing, Psychological Wellbeing. A guide for staff can be found in the same area under Resources for Everyone. 8 9 February 2019 StaffMatters STAFF WELLBEING A regular section bringing you the latest news and developments from the Wellbeing Team Step into health course – free for staff Step Into Health is a nationally and weight management. recognised qualification in Learning is demonstrated via health, lifestyle and fitness run completion of workbooks by Loughborough College. submitted to the college. There This 13 week distance learning is no requirement to attend course helps people of differing college or take time off work. health and fitness levels to If you would like a place on improve their wellbeing and the next course which starts empowers them to achieve their on 1 April 2019 please email own personal health objectives. [email protected]. The course is available free to uk for an application form. all Trust staff with modules on Closing date for submission physical activity, stress of the application form management and nutrition is 4 March 2019.

Our Employee Assistance Programme Telephone advice and face to face counselling is provided by the Trust and delivered by Health Assured. This is a 24 hour helpline, 365 days a year to support you through any of life’s issues or problems. Find out more by visiting https://healthassuredeap.co.uk or download the Health Assured app, Health e-Hub from Google play and Apple app stores.

Free 24 hour confidential helpline 0800 030 5182. Username: York, Password: Teaching Art exhibition celebrates disability ground-breaking to help them hear and others have exhibition that has prosthetic legs or a wheelchair A triggered a world- to help them get around. Others wide campaign to draw have limb differences and some attention to the lack of toys have machines helping them representing disabled children to breathe or monitor their is on show at York Hospital. diabetes. We are thrilled to The campaign, ToyLikeMe, see the impact this pioneering recently hit the headlines when campaign has had on the public toy maker Mattel announced the and on toy manufacturers.” creation of a wheelchair using As well as the ToyLikeMe doll and prosthetic limb Barbie. exhibition, a collection of posters The ToyLikeMe campaign on the theme of the International was launched in 2015 by Day of Persons with Disabilities journalist Rebecca Atkinson and is also on display at York and play consultant Karen Newell. Scarborough hospitals. The Rebecca began making over posters were originally submitted mainstream toys to give them for the Eleanor Worthington Prize disabilities and posting images which celebrates communicative online which went viral. language through visual arts. Griselda Goldsborough, Art and ToyLikeMe is due to move Design Development Manager, to Scarborough Hospital in said: “The ToyLikeMe exhibition May. The collection is on loan is very relevant to a hospital from Paintings in Hospitals environment. Some toys have who use art to inspire better cochlear implants or hearing aids health and wellbeing.

www.scarborough.nhs.uk June 2011 StaffMatters 3 StaffMatters February 2019 10 Improved patient safety arrives with NEWS2 he electronic early warning system that helps Tstaff assess and respond to acutely ill patients has been updated and improved and is due to be rolled out across the Trust in April. NEWS2 is the latest version of the National Early Warning Score (NEWS) first produced in 2012. The tool, which standardises assessment and response to acute illness, is based on six physiological measurements that are traditionally recorded in a patient’s bed chart. Each measurement is given a number which is added up produce an overall score. The system measures respiratory rate, oxygen saturation, temperature, systolic blood pressure, pulse rate and level of consciousness and if the score is high it means that a patient’s importance of new-onset known or suspected infection, NEWS2 rolls out on Chestnut care needs to be stepped up. confusion, disorientation, and or at high risk of infection.” Ward at Scarborough Hospital NEWS2 provides an updated delirium as a sign of deterioration. The NEWS2 e-learning package version of this score and has “Second, it ensures that all is currently live on learning hub, early warning system has been strengthened to include patients have a documented which all clinical staff need to been a significant and positive new measurements. targeted oxygen saturation level complete before the official development for the Trust, Victoria Elletson, Patient Safety on attendance or admission to launch. This can be done either at as well as the wider NHS. Facilitator, explained: “NEWS2 hospital to make sure they are work or remotely and takes less “It has provided a platform is an exciting development and given the right level of oxygen. than ten minutes to complete. for education and training at all introduces three key changes. “Thirdly, it can also trigger a Victoria added: “Developing levels of staff and it helped us “The first recognises the sepsis screen in patients with and adopting a standardised to improve patient safety.”

RESEARCH

Two new direction of the Trust’s research said: “These appointments are (CRN) Gastro Team of the Year. strategy and support initiatives that key to allowing us to take the Clinical Research Network Clinical appointments will increase the research capacity Trust’s research agenda forward Director, Alistair Hall, praised the THE TRUST has appointed two new and capability within the Trust. and I am are really looking to team for their collaborative and Clinical Leads for Research. Prof The clinical lead also offers advice working with Martin and David innovative approach in encouraging Martin Veysey, Clinical Academic, Hull to the Research & Development over the coming years.” Trust staff to help them achieve York Medical School and Honorary Unit ensuring that the Trust the highest recruitment in the Consultant Gastroenterologist complies with all aspects of clinical region. The team recruited 854 and Dr David Yates, Consultant in and research governance. They Gastro Team patients which was the fourth Anaesthesia, Perioperative Medicine establish and build constructive highest recruitment figure in and Intensive Care Medicine. relationships with the researchers of the Year the country. This was singled The role of the Clinical Lead for within the Trust and all external Congratulations to the York and out as a fine example of how a Research is to support the Research collaborators and networks. Scarborough Gastroenterology smaller Trust can compete with & Development Department to Head of Research and Research teams who won Yorkshire the major hospitals through assist with setting the strategic Development, Lydia Harris, & Humber Clinical Research Network hard work and collaboration. 11 February 2019 StaffMatters

STAFF BENEFITS A regular section provided directly for you by the Staff Benefits team bringing you the latest benefits as a staff member of the Trust. Whether you are looking for a better work-life balance, want advice in making healthy lifestyle choices, or just to see what discounts are available to you. For all of your benefits go to the staff benefits section on www.york. nhs.uk/staffbenefits or call the team on 01904 721170 or 771 5262. Follow staff benefits on Twitter and Facebook @YHstaffbenefits StaffBenefitsYHFT £1,000 staff lottery winners Ask about A delighted Elizabeth Walker, Sue Ledden, Macmillan Breast who works in Radiology at Care Nurse at Scarborough support on York Hospital, won one of the Hospital, won the second January Staff Lottery prizes of £1,000 Thomas Cook offer for £1,000 Thomas Cook Vouchers. holiday vouchers prize. Elizabeth is hoping to use the Sue said: “I was thrilled to health and voucher to book a holiday to visit win the vouchers, I never win Uzbekistan in central Asia which anything! I telephoned all the she has always wanted to visit. family straight away I was wellbeing York Staff Shop Manager, so excited and surprised. The Staff Benefits Team Annabel Newby, presented “I am going to try to book a is dedicated to helping the £1,000 holiday voucher holiday later in the year to Italy and engaging with to Elizabeth (pictured). or France. Thank you so much.” staff to improve their health and wellbeing. This includes subsidised Simple and stress-free saving fitness classes, therapies, with Leeds Credit Union grants and gym memberships for all tastes and budgets We know that regular saving can be hard, Timetable: from the Staff Lottery Fund. 'Snacks but by joining Leeds Credit Union and There are also subsidised signing up for payroll deductions to start complementary therapies saving direct from your salary, you can Thursday 21st February and begin to put a pot aside for the things that Scarborough The Staff Shop and podiatry treatment Savings' matter to you. Wednesday 27th February sessions at a reduced cost Bridlington Outside the Staff Lounge where between £5 and £9 is To nd out more about the payroll saving Wednesday 13th March scheme, why not pop along to one of the York The Hub paid towards your sessions. upcoming 'Snacks and Savings' sessions where For a list of discounted staff from Leeds Credit Union will be on hand to Thursday 14th March answer any questions and help you to sign up Scarborough The Staff Shop corporate gym memberships on the day – and of course, there will be some Wednesday 20th March visit the Staff Benefits free snacks for you to enjoy whilst you sign up! Bridlington The Staff Restaurant pages on Staff Room or by Wednesday 27th March There's no need to book a place – simply pop Malton The Staff Restaurant going to www.york.nhs.uk/ along to one of the sessions, between 11am and staffbenefits or pick up a 1pm, and nd out just how easy it can be to Wednesday 3rd April Selby The Staff Restaurant start to take control of your saving! “Your Fitness Guide” from Wednesday 10th April outside the Staff Shops. York The Staff Restaurant For more information To find out more about the ‘Snacks and Savings' Thursday 11th April Scarborough The Staff Shop on grants and therapies sessions, please contact Staff Benefits via email Wednesday 17th April visit the Staff Benefits [email protected] or call 01904 721170 Bridlington The Staff Restaurant pages on Staff Room. Check out Trust apprenticeships WITH National Apprenticeship Apprenticeships are open to develop in their role. Scarborough on Monday, Week approaching (4 -8 March) to anyone from the age of Current staff members who York on Tuesday, Selby on the apprenticeship team will be 16 years upwards and have already have a degree in Wednesday, Scarborough out and about across the Trust no maximum age limit. a subject can consider an and Bridlington on Thursday providing information about They are available to apprenticeship that is not and back to York on Friday. the opportunities on offer to staff new to post, or staff relevant to their current role. Check Staff Room for staff within the organisation. already in post who wish The team will visit times and locations. StaffMatters February 2019 12

Your hospital charity To get in touch with the charity team, please email [email protected] or call 01904 724521 Wellbeing choir launched

Butterfly Appeal York Teaching Hospital Charity has recently launched the Butterfly Appeal to create a new maternity bereavement suite at York Hospital. Every week at York Hospital a family will learn that their baby may not survive birth. We know there is nothing that can take away the pain for these families following a late pregnancy loss, still birth or death of their baby soon after birth, but we also know how precious those few hours or days can be before they have to say their final goodbyes. We want these families to have somewhere they feel safe and cared for. Currently the hospital has a designated room for parents to use and stay in with their baby. However, it is quite small and functional and we know it has the potential to be much better. January saw the launch of the first more than 40 people every week • For more information about the appeal and ways in which you Wellbeing Choir at York Hospital. The Wellbeing Choir is running can get involved, please visit www.york.nhs.uk/butterfly or The Trust Arts Team introduced the as a pilot until 27 March and the email the Fundraising Team at [email protected] choir as a way to improve the health Arts Team are currently looking and wellbeing of staff, patients, at how to develop the project, Take on Yorkshire Three Peaks visitors and members of the public. including the possibility of a York Teaching Hospital Charity choir at Scarborough Hospital. York Teaching Hospital is proud to support these The sessions are very flexible Charity is inviting staff to fantastic sessions led by local and run on a drop in basis so you take part in the Yorkshire community musician, music can come for as little or as much Three Peaks challenge on teacher and singer Nicola Betts. time as you’d like to stay. They Saturday 22 June which Singing in a choir can improve run every Wednesday at York last year raised more your mood, physical health and Hospital Chapel, Main Corridor than £9,000 to support quality of life and these benefits between 12pm – 1.30pm. our hospitals. are boosted in a group setting, • For more information about The Three Peaks compared to singing alone. The the choir please visit www. of Pen-y-ghent, choir is already being enjoyed by york.nhs.uk/wellbeingchoir Ingleborough and Whernside are among the best known hills in ❝ It was fantastic being inside the the Yorkshire Dales National Park. The peaks, which form part of the room amongst all the voices and Pennine range, are arranged in a triangle and encircle the heads of the valleys of the River Ribble and of Chapel-le-Dale. even better to hear that it was The challenge is to walk the circular route, scaling each peak in turn enjoyed by those passing ❞ aiming for a time of less than 12 hours. The total walking distance is 39.2km (24.5 miles). • For more information about how to sign up, visit www.york.nhs. uk/threepeakschallenge or email the Fundraising Team at charity. ❝ This is such a good stress relief! ❞ [email protected]

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