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Essex and Southend-on-Sea Care Services Directory 2021

The essential guide to choosing and paying for care and support

In association with

www.carechoices.co.uk Gifford House care home Caring for our adults London Road, Bowers Gifford, Basildon, Essex SS13 2EY

Gifford House is a luxury care home providing accommodation for adults requiring nursing care and support, including those with physical disabilities, complex needs and Dementia. We are committed to achieving the highest standards of care for your loved ones, as we understand their needs for choice, dignity, independence and quality of life.

We think of ourselves as a “Second family” for all our Residents as we share a common interest in providing the special attention and care that only a family can give. We are there to share our Residents’ joys and accomplishments and to offer that extra encouragement during difficult times. We know the importance of a kind word, a gentle touch and the warmth of a smile. We match the love and concern with our skills and compassion. Gifford House is a home for one hundred and two people. It is set off the main road amid landscaped gardens. If you would like more information about the services we provide, would like to arrange a visit to the home or just want advice about your individual circumstances please contact Susan Doyle, the Home Director, on 01268 554330 or our head office on020 8861 6000 or by email at: [email protected] or [email protected] Website: www.ams-care.co.uk Contents

Introduction 4 Care homes 49 How to use this Directory Types of homes and activities explained

Essex Care Association 5 Paying for care 54 Represents social care providers in Essex, Southend- Understanding the system on-Sea and Thurrock Important information 57 South Essex Care and Health Association Further help and information (SECHA) 6 Represents social care providers in Essex, Residential care in Essex and Southend-on-Sea, Thurrock and East London Southend-on-Sea 60 Comprehensive listings by region Helping you to stay independent 7 Local services, equipment and solutions Useful local contacts 94

Support from the council 14 Useful national contacts 96 First steps and assessment Index 99 Services for carers 16 Assessment, benefits and guidance Essential checklists Assistive technology 11 Home care agency 23 Care in your own home 18 Care homes 51 How it can help Residential dementia care 53

Living with dementia at home 19 Family support, respite and services

Paying for care in your home 21 Understanding your options

Home care providers 25 Essex County Council, Southend-on-Sea Borough Council A comprehensive list of local agencies and Thurrock Council’s distribution of this publication does not constitute their support or recommendation of Housing with care 45 any of the products or services advertised or listed within. The different models available All the listings in this publication of care homes, care homes with nursing and home care providers are supplied Specialist services 46 by the Care Quality Commission (CQC) and Care Choices Ltd cannot be held liable for any errors or omissions. Disability care, end of life care and advocacy

To obtain extra copies of this Directory, free of charge, call Care Choices on 01223 207770.

Alternative formats This Directory is available electronically at www.carechoices.co.uk. The e-book is also Recite Me compatible for those requiring information in the spoken word.

Visit www.carechoices.co.uk for further assistance with your search for care 3 Introduction

Welcome to this edition of the independent Essex There’s also important information about care and Southend-on-Sea Care Services Directory, decisions, including finding care in another county, which contains information for adults looking for making a comment or complaint about a service care or support within the county, whether they and how solicitors can help you. are paying for care themselves or receiving support from their council. Essex County Council Adult Social Care Staying as independent as possible is important Tel: 0345 603 7630 to everybody. This Directory contains information Email: [email protected] about the care and support services available to Web: www.essex.gov.uk enable you to do this when remaining at home, moving into a housing with care scheme, or within a Southend-on-Sea Borough Council care home or care home with nursing. Adult Social Care Tel: 01702 215008 If you feel you need support to remain independent Email: [email protected] – first look to your community. There’s a host of Web: www.southend.gov.uk organisations and voluntary services that could help you. Advisers and Contributors Age UK Essex – Diane Nicola If you think you need more formal care and support, Alzheimer’s Society Essex – Kathy Cohen arrange an assessment with your local Adult Essex Care Association Social Care department to establish your specific South Essex Care and Health Association needs. This is free, irrespective of your income, and available to all those who appear to need care and support. More details are provided on page 14. The assessment will determine whether you are eligible for financial support via a Personal Budget, which may allow you to buy in your own support and take control of your situation.

Alternatively, your circumstances may mean you are classed as a ‘self-funder’, with the means to pay for your care. This is discussed on page 21 for those paying for care at home and page 54 for those paying for residential care.

Support or care to remain living in your own home may be the option that best suits your circumstances. Ideas to make life easier at home start on page 7 and a list of local home care providers begins on page 25.

If you are unable to remain at home, you may want to consider a housing with care scheme (see page 45) or residential care. Comprehensive lists of care homes and care homes with nursing in the area start on page 60.

4 Search for care at www.carechoices.co.uk to find support in your area Inspecting and regulating care services

Health and social care Tel: 03000 616161 • Email: [email protected] services must be registered Web: www.cqc.org.uk to show that they meet a Write to: The Care Quality Commission, Citygate, set of standards. The Care Quality Commission (CQC) Gallowgate, Newcastle upon Tyne NE1 4PA is the independent regulator of health and social care in England. It registers care providers and inspects and Finding care in your area rates services. When things go wrong, the CQC can Looking for care in your area? Want to know the also take action to protect people who use services. quality rating of providers you’re considering? Care Choices, publisher of this Directory, has a After an inspection of a care home or home care website providing comprehensive details of care agency, the CQC publishes a report of what it found. providers as well as essential information. The report looks at how well the service meets the CQC’s five key questions: Is the service safe? Effective? You can search by postcode, county, or region for Caring? Responsive to people’s needs? Well-led? care homes, care homes with nursing and home care providers that meet your needs across the Each care home and home care agency will get country. an overall rating of outstanding, good, requires improvement or inadequate. It will also get ratings for Your search can be refined by the type of care each key question. The ratings mean you can easily you are looking for and the results can be sent to see where a service is performing well, and where it you by email. Your results can also be saved and needs to improve. emailed to others.

It’s always a good idea to check inspection reports The website includes detailed information for and ratings when choosing a care service. You can find each care provider including the address, phone reports and ratings on the CQC’s website (www.cqc. number, and the service’s latest CQC inspection org.uk ). Care providers must also display their latest report and rating indicating the quality of care rating at their premises and on their website. provided.

You can also tell the CQC about your experiences of You can also view an electronic version of this care – good or bad. It can use your information to see Directory on the site and have it read to you by where it should inspect next, and what to look out for using the ‘Recite Me’ function. Visit: when it does. If you want to share your experience of www.carechoices.co.uk care, visit www.cqc.org.uk/share Essex Care Association

Supporting social care providers across Essex, nursing, supported living, and home care providers. Southend and Thurrock Members provide a wide range of services working Essex Care Association with older people, those with learning disabilities (ECA) is an independent, and people with physical disabilities. voluntary and not-for-profit organisation which represents the interests of The association offers members a range of services social care providers from Essex, Southend-on-Sea to help them support their service users including and Thurrock. members discounts with commercial partners. This includes insurance, legal advice and Utilities Members include care homes, care homes with Brokerage. Services also include: 

Visit www.carechoices.co.uk for further assistance with your search for care 5  Funding Regular seminars are held on topics of interest, such • distributing Workforce Development Funding as Employment Law and GDPR. (WDF) on behalf of Skills for Care; Representation and influencing • distributing Southend Care Providers Fund which ECA maintains strong links with all three local supports first aid training; and authorities and represents members’ interests across • free support and guidance on how to access a wide range of topics. Over the last 12 months, funding. committee members have been working closely with Essex County Council on a number of key initiatives Website and projects, including workforce training, provider • a one stop shop for information on issues within forums and service development. the sector; Links to local networks • regular e-news roundup; and Invitation to links with local and national statutory and regulatory bodies, networking and sharing of • an archive of useful information and key papers. best practice with other providers of care. Information, advice and guidance Any questions about ECA membership – please ECA supports the delivery of excellence in health contact us. and social care by offering free, impartial information Essex Care Association and advice on topics and issues such as compliance, Tel: 01268 565551 • Email: [email protected] workforce development,recruitment and Web: www.essexcare.org.uk performance. South Essex Care and Health Association (SECHA)

Choosing a care home or a care strives constantly to keep its members fully up-to- service for a relative or a friend is date with latest care practices and changes in the law not an easy task. Quite often there as it affects care homes and have found that members is never enough time and trying to benefit enormously from the ‘Buddy’ system operated. interpret someone else’s wishes is This helps members with one-to-one consultation and difficult. Equally, getting to grips assistance as required with problems encountered. with the costs of care and sources of finance can appear to be a minefield. SECHA administers a bed register of its member homes, which can be can found at www.secha.org.uk SECHA members are residential or nursing care home The register is updated daily on the website and sent providers covering most of Essex and domiciliary care to local authorities, clinical commissioning groups providers who are dedicated to providing the highest (CCGs) and other placement agencies once a week. standards of care and value for money. Alternatively, contact the administrator who will forward a copy to you. The Association is active, involved and dedicated. For further information please contact: It provides regular face-to-face training and The Administrator development programmes for staff, offers e-learning South Essex Care and Health Association for care staff with over 130 courses to choose from Tel: 01268 784501 at discounted rates for members and is a Disclosure Email: [email protected] and Barring Service registered umbrella body enabling Web: www.secha.org.uk DBS checks on all members’ staff as required. SECHA

6 Search for care at www.carechoices.co.uk to find support in your area SECHA Members’ Bed Register A service for all those seeking to find a place in a home who are a member of the Association. The register is updated daily on the website and sent to local authorities, CCGs, and other placement agencies once a week by SECHA for its members. Copies are available by telephoning the administrator on 01268 784501. Alternatively, see the register on the website at www.secha.org.uk

Helping you to stay independent

Services developed in partnership with the voluntary sector Adult Social Care works with voluntary and community • befriending, visiting and telephone contact organisations to supply preventative care services. services; These are a vital form of support and help to maintain independence and social inclusion, and delay or avoid • support schemes to help people being discharged the need for more statutory interventions. from hospital;

Examples include: • support for carers; and • day services, lunch clubs and social groups; • handyperson schemes.

Day care centres Many people can feel lonely or isolated without county, catering for older people, people with mental an opportunity to fill their days with meaningful health conditions, learning disabilities, and dementia. activities. Research has shown that one way to alleviate loneliness and promote wellbeing and Centres can be as important for carers as those independence is to provide regular social contact and attending because they allow for a regular break from a focus for activities. caring.

Day care centres give people the chance to change To find your local day care facilities, visit their routine, meet new people, take up an activity www.ageuk.org.uk/essex/community-projects/ or receive specialist services such as chiropody or clubs-and-groups hairdressing. There is a wide variety around the

Meals on wheels Some services can deliver frozen or freshly cooked help with finding an appropriate provider. meals to your home. Frozen meals can be delivered in bulk and kept in your freezer until required. Meals on wheels listings are available at However, hot meals should be eaten immediately. www.livingwellessex.org (search for ‘meals on wheels’). Due to being commercial companies, they You may find a service by word of mouth or using may also deliver to Southend-on-Sea. You can also the internet – your local library may be able to search ‘meals on wheels’ on Southend’s Livewell help here – or you can contact your local council for website at www.livewellsouthend.com

Visit www.carechoices.co.uk for further assistance with your search for care 7 Transport Community transport is a scheme to help you get Tendring Community Transport around if you can’t use existing transport. Tel: 01255 436962 • Web: www.dial-a-ride.org

Chelmsford Community Transport Uttlesford Community Travel Tel: 01245 477789 Tel: 01371 875787 Web: www.chelmsfordct.org Web: www.uttlesfordcommunitytravel.org

Community 360 Wyvern Community Transport Email: [email protected] Tel: 01268 753513 / 01268 754936 Web: www.community360.org.uk Web: www.wyvernct.org

Harwich Community Transport Tel: 01255 552010 Web: www.harwichconnexions.co.uk

Southend-on-Sea Dial-a-Ride Tel: 01702 212212 Web: www.southend.gov.uk/info/200340/ travel_information/39/dial-a-ride

Adapting your home To remain in your own home for as long as you would garden doesn’t become a burden is also sensible. If like, you should ensure that it is safe, secure, and you are not planning to move, think about adaptations warm. Some forward planning to ensure that the that would make life easier now and later on.

Home Improvement Agencies (HIAs) HIAs are local organisations funded and supported from one or more of their regular contractors. by local and central government. They work Subject to your acceptance, the HIA will then offer to professionally and sensitively with older and manage the works contract for an agreed fee. disabled homeowners. HIAs provide advice, along with support and assistance to help people repair, HIAs may also be helpful if you are not sure whether improve, maintain, or adapt their homes to meet their you can afford the home repairs or adaptations changing needs. you need. They can advise on your eligibility for any grants and, if necessary, put you in touch with an Most HIAs provide three main services, including: independent financial adviser. information and advice on repairs, or adaptations you may be considering (this usually entails a visit to your Disabled Living Foundation (DLF) home and is often free), a handyperson service for The DLF provides a factsheet about planning and small jobs and repairs (usually the HIA will employ its funding home adaptations. own handypersons and charge you an hourly rate for Web: www.dlf.org.uk/factsheets/adapting-the- their services), and a home adaptations service for home-planning-funding more major works. Find My HIA Search an online directory to find your local HIA. The HIA will work with you to specify the adaptations Web: www.findmyhia.org.uk needed, and they will normally offer to get estimates

8 Search for care at www.carechoices.co.uk to find support in your area Specialist equipment There is a range of equipment available to make life Tel: 01245 496347 easier and to improve safety and independence in Text: 07950 406173 the home. For example, stair rails, raised toilet seats, Email: [email protected] and shower stools. These items are often referred to Web: www.hearinghelpessex.org.uk as ‘simple aids for daily living’. Living Made Easy The Disabled Living Foundation (DLF) provides a Living Made Easy offers help and advice on quick and easy to use online guided advice service daily living as well as details of equipment that called AskSARA, which can help anyone who finds is on the market that could help you. It is run that they have difficulties with everyday tasks. by the Disabled Living Foundation and works in conjunction with AskSARA. Visit https://asksara.livingmadeeasy.org.uk to Web: www.livingmadeeasy.org.uk learn more about possible solutions or see pages 12 to 13. Once you have identified equipment Southend In Sight that might help with your support needs, use the For blindness/visual problems, helps with checklist on page 11 to make sure it’s right for you. independent living issues – provides information and equipment. British Red Cross 117 Hamlet Court Road, Westcliff-on-Sea SS0 7ES Offers a volunteer-led medical equipment service Tel: 01702 342131 that provides wheelchair hire and short-term Email: [email protected] loans of equipment. Search its website for your Web: www.southendinsight.org.uk nearest service. Web: www.redcross.org.uk Support 4 Sight A registered charity delivering services for blind Disability Equipment Service and partially sighted people of all ages in Essex; The Disability Equipment Service is a not-for- including information and assistance with visual profit organisation providing a service to buy and aids, a telephone careline, a social drop-in session, sell items of used disability equipment. It is an touch-typing computer training and a children’s information provider and gives no guarantee to tactile toy library. the suitability or quality of the equipment. Email: [email protected] Web: www.disabilityequipmentservice.co.uk Web: www.support4sight.org.uk

Essex Sight Chelmsford Essex Sight provides information, advice and 17 Cottage Place CM1 1NL demonstration of equipment to help with daily Tel: 01245 933572 living. Colchester Sight Centre, 40 Osborne Street, Saffron Walden Colchester CO2 7DB 2-4 George Street CB10 1EQ Tel: 01206 548196 Tel: 01799 523700 Web: www.essexsight.org.uk

Hearing Help Essex Aims to prevent vulnerable, older, and those with hearing loss from becoming depressed, isolated. and excluded by providing equipment such as amplified telephones and flashing doorbells. Suite 2, 158 Moulsham Street, Chelmsford CM2 0LD

Visit www.carechoices.co.uk for further assistance with your search for care 9 Telecare Telecare is equipment that can detect falls, Call your local Adult Social Care department for inactivity, smoke, flooding, gas or extreme more information. temperatures in the home. Sensors, when activated, will connect to a response centre where trained Essex operators will contact the individual through their Tel: 0345 603 7630 home unit. They will take the most appropriate action, such as contacting a nominated responder, Southend-on-Sea family member, carer, neighbour, doctor or the Tel: 01702 215008 emergency services.

Telecare can allow users to regain confidence in their homes and remain independent. Relatives and carers are also reassured, confident that should an incident occur, they will know about it. Some devices can also help monitor particular health conditions and reduce the need for hospital admission.

You can buy telecare and assistive technology from private companies, or if you’re eligible through an assessment (see page 14), the council may be able to provide this for you.

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10 Search for care at www.carechoices.co.uk to find support in your area Assistive technology checklist © 2020 Care Choices Ltd We suggest you consider the following questions before buying any assistive technology. If you are in any doubt about what technology might help meet your needs, you can contact your council or visit https://asksara.dlf.org.uk

You can download and print this checklist at www.carechoices.co.uk/checklists

Suitability Will it need to be installed by a professional? Does the equipment support your specific Can the retailer provide you with training in needs? using the equipment?

Are you willing to use it? Reliability Will it fit into your everyday life and routine? Will it work if you have pets or live with other Have you tried a demo of the equipment? people, e.g. could someone else set off a sensor Do you understand what the equipment is for? alarm by accident?

Do you need to take it with you when you Have you read reviews of the particular piece leave the house? Is it transportable? of equipment you are looking at? Consider these before making your purchase. Does the equipment have any limitations that would make it unsuitable for you? Can you speak to someone who already uses it?

Will it work alongside any assistive technology Does it require batteries? Find out how often you already have? they will need changing and whether the equipment will remind you to do this. Usability Is it durable? If you might drop it, is it likely Is a simpler piece of equipment available, to break? e.g. a pill case rather than an automated pill dispenser? Cost Does the equipment need a plug socket, and will its wire cause a trip hazard? Do you know how much it costs?

Is it easy to use? Can you read/hear it clearly Will you need to pay a monthly charge? and are any buttons big enough for you? Are there alternative solutions that might Are you able to use it? Are there any aspects be free? you don’t understand? Is there a cost associated with servicing the Is it portable? equipment?

Notes

Visit www.carechoices.co.uk for further assistance with your search for care 11 Making life easier at home If you’re having difficulties with everyday tasks at home, these simple solutions could make life easier and keep you independent. These are a starting point; other solutions are available which might better suit your needs.

Finding it difficult to get in and out of chairs? Try Do you forget to take your tablets? Try making putting a piece of hard board under the seat base. a note of when you’ve taken them, or buy Alternatively, buy chair raisers, a higher chair or an an automatic pill dispenser or pill box. If you electric riser chair. Also try taking regular gentle struggle to open your medicine, you can ask your exercise. pharmacist for advice on alternative packaging that could make it easier for you. If you can’t reach your windows, could you move furniture out of the way? Ask someone to help if Can you reach everything in your cupboards? If you need to move heavy furniture. There are also not, try a handi-reacher or rearrange your kitchen tools for opening and closing windows. so the things you use most are within easy reach.

Struggling to keep warm/cool? Consider a fan If you are having problems with preparing food, or heater. Is your house insulated? Are there any consider buying ready-chopped options or try a draughts? You may also be eligible for the winter chopping board with spikes. There are also long- fuel payment from the Government. Visit handled pans, teapot tippers and lid grippers that www.gov.uk/winter-fuel-payment could help. Palm-held vegetable peelers or a food processor might be a solution and meal delivery If you have trouble using light switches, think services are also available. about replacing your switches for ones that are easier to use. Consider handi-plugs or light switch Is eating and drinking becoming difficult? Large toggles, or there’s even technology available handled cutlery could help, or non-slip mats for so that you can turn your lights on and off using the table. Lightweight cups and mugs with two speech. handles could also be a solution.

Use subtitles if you can’t hear the TV, or buy Using taps can be made easier by fitting tap wireless headphones. Do you need a hearing aid? turners. You could also consider changing to lever- Request an assessment from your council. style taps which might be easier for you to use.

Handled plug Chair raisers Chopping board Level indicator Teapot tipper

12 Search for care at www.carechoices.co.uk to find support in your area More information on staying independent and ideas to help you live at home can be found online at www.carechoices.co.uk/staying-independent-at-home/ There is also information on making larger adaptations to your home.

If moving whilst in bed is a problem, have you If it’s hard to hold your toothbrush, try a thought about using an over-bed pole? You might toothbrush gripper. You might also benefit from also want to buy a pillow raiser or change your having an electric toothbrush or sitting on a stool bedding so it’s lighter. while brushing your teeth.

Is it becoming difficult to get dressed? If so, You might like to buy a raised toilet seat, or a seat specially adapted clothing is available, or you with a built in support frame if it’s hard to use your could buy a long-handled shoe horn, a dressing toilet. Flush lever extensions are also available. stick or a button hook. If you are having a lot of difficulty, consider home support, see page 18. Has it become more difficult to wash? Items are available, like long-handled sponges and flannel Clocks are available with large numbers or lights straps. You could also consider a slip resistant if you can’t read the time in bed. You can also buy bath mat, grab rails, a half step to help you get in clocks that speak the time. and out of the bath or a bath or shower seat. Tap turners can also be used in the bathroom. If you are finding it harder to read in bed, consider an e-reader that allows you to change For more information on technology that could the font size. Some also have integrated lights. make your life easier, contact your council for Look for bedside lamps with a step-on or button an assessment. They might refer you to an switch if yours are difficult to use. occupational therapist (OT) or you could contact an OT privately. Search online for OTs near you. Do you struggle to get in and out of bed? You could learn new ways of moving around, Essex County Council – Adult Social Care purchase a leg lifter or a hoist or install grab rails Tel: 0345 603 7630 for support. Seek advice about these options. Southend-on-Sea Borough Council – Adult If the bed is the issue, you could buy an electric Social Care adjustable bed or raise the bed to the right height. Tel: 0345 603 7630

Grab handles Bed table Hand rail Hand trolley Tap turners

Visit www.carechoices.co.uk for further assistance with your search for care 13 Support from the council

The way councils provide services to eligible adults they need without direct council involvement. If you and their carers is called personalisation. This term approach the council for social care support, your is used to describe the several ways in which eligible needs and finances will be assessed. If you have a adults can receive a combination of local authority carer, they can be involved in the assessment and and government money to pay for the care services have their needs assessed too.

Your assessment If you appear to have care or support needs - you You will need to contact Adult Social Care to arrange have the legal right to an assessment of your care an assessment. In Essex, call 0345 603 7630 or in needs and finances. Councils are statutorily obliged Southend-on-Sea, call 01702 215008. to provide this to you, regardless of whether you access their services. The assessment (which is free) Once Adult Social Care understands your care and will consider: financial needs, the next stage is to determine what services you may be eligible for and who will pay for • how you can best be supported to live as them. The council will give you more information on independently as possible; eligibility and the national eligibility criteria it uses at • your home and how you are coping in it; the time of your assessment. • your emotional wellbeing; Information on paying for care can be found on page • your diet; and 21 if you are receiving home care, and page 54 if you • any health and medical treatments you need. are moving into a care home.

Personal Budgets If you are eligible for support from the council, you council in line with your wishes; or may be given a Personal Budget. • as a mixture of the above.

A Personal Budget is the amount of money that the Direct Payments can only be used to pay for the care council calculates it will cost to meet the support and support agreed in your care and support plan. needs of eligible people. If you are eligible for a Personal Budget, the actual amount you receive will Managing a Personal Budget depend on your eligibility for care and your finances. If you are eligible for a Personal Budget and you take The money should be spent in line with a care and it as a Direct Payment, there are organisations that support plan that has been agreed by both you can help you to manage this. The organisation below and the council and can be either a full or a partial may be useful if you decide to employ a personal contribution to such costs. You may also choose assistant to help you. to pay for additional support on top of the budget. Any eventual contractual agreement for services is Purple between you and your care provider, not the council. For people who decide to manage their own Personal Budget, and wish to employ a personal If you are eligible, a Personal Budget may be taken: assistant, Purple provides a personalised payroll • in the form of a Direct (cash) Payment, held service, including liaising with HM Revenue and directly by you or, where you lack capacity, by a Customs and issuing payslips. ‘suitable person’; Tel: 01245 392300 Email: [email protected] • by way of an account held and managed by the

14 Search for care at www.carechoices.co.uk to find support in your area Assessments from hospital If you have been admitted to hospital and you might Social Care will work with you, your family, and your need care on discharge, you may be referred to the carers to either restart services already in place prior discharge team for an assessment, which will take to admission or to provide the appropriate services if place on the ward. The team may be made up of you are eligible. social workers, carers’ officers, mental health workers and housing officers. Sometimes interim care packages are set up to facilitate your discharge and you will be reassessed by Whatever services you need on discharge, Adult a community social worker within four to six weeks.

Reablement Reablement is an intensive short-term service money. For example, a reablement worker could that helps people regain skills and confidence, help you regain your confidence following a fall, or for example, after a fall or hospital stay. You may provide support that enables you to prepare a meal need to have an assessment of your care needs to if there has been a change in circumstances that decide whether you are eligible. If you are eligible, means you need to cook. They may also identify a reablement worker will support you for a limited pieces of equipment that could support you to period, usually up to six weeks. regain or maintain your independence for as long as you can. Reablement helps people to learn or re-learn daily living skills. It is not about doing things for you; it’s Speak to your GP, hospital staff, or care manager if about giving you the skills and confidence to do you think you might benefit from reablement. They things for yourself. It can also mean that you do can put you in touch with the right services if they not start to depend on support that could cost you feel that reablement will help you.

Intermediate care This aims to give recovery and rehabilitation support resource helps people to regain their independence to help people regain their independence when they and feel confident in their ability to manage for come out of hospital or, just as importantly, prevent themselves with any necessary additional support. them going unnecessarily into hospital. Intermediate care, including any care home fees Intermediate care can be provided in your own where relevant, is provided by the NHS and is free. It home or in a care home, depending on local policy is usually limited to a maximum of six weeks. If, after and your specific needs. It can be provided by care this, you have ongoing care or support needs, the staff, occupational therapy and physiotherapy, with council will conduct an assessment and may help you additional support provided by the local GP surgery, to arrange any services you might need. There may social workers and community nurses. This combined be a charge for these services.

NHS Continuing Healthcare NHS Continuing Healthcare is a package of People eligible for NHS Continuing Healthcare will continuing care that is arranged and funded solely have been assessed to have a ‘primary health need’ by the NHS. This is free of charge, wherever it is and are likely to have complex medical needs and delivered. NHS Continuing Healthcare support substantial or intense ongoing care needs. may be provided in a care home or care home with nursing or in a person’s own home. See page 55 for more information.

Visit www.carechoices.co.uk for further assistance with your search for care 15 Personal health budgets A personal health budget is an amount of money The aim is to enable people with long-term to support a person’s identified health needs. It is conditions and disabilities to have greater choice, planned and agreed between the person and their flexibility and control over the healthcare and local NHS team. support they receive. Services for carers

Who is a carer? Carers regularly look after, help or support someone • has a long-term health condition; or who wouldn’t be able to manage everyday life without their help. A carer doesn’t have to be living • misuses drugs or alcohol. with the person they care for, and the help they The carer may be helping with: give doesn’t have to be physical. The carer may be caring for a partner, another relative, a friend or a • personal care, such as washing and dressing; neighbour. For example, it may be someone who: • going to the toilet or dealing with incontinence; • is over 60; • eating or taking medicines; • is living with dementia; • getting about at home or outside; • has a physical or learning disability or a mental • practical help at home and keeping someone health condition; company; or • has sight, hearing or communication difficulties; • emotional support or communicating.

Having a carers’ assessment Anyone who provides, or intends to provide, regular • the care the carer provides and how this affects unpaid support to someone who could not manage their life; without their support has the right to have their own • any support they are getting now and what else needs assessed, even if the person they care for has would help; and refused support services or an assessment of their own needs. • what they would like their support to achieve.

A carers’ assessment is an opportunity for people The assessment can also give lots of information to tell the council what they need as a carer, and about other services that might help, and other to find out what support might be available. The ideas for support. The carer’s assessment will show assessment is a critical first step for carers to get the if the carer qualifies for support from Adult Social support they may need. It looks at: Care.

Carers’ Personal Budgets The carers’ Personal Budget is a single payment education or training, or just to take a short break that can be used towards the cost of something from caring. specific that will support carers in their caring role. For example, it could be used for leisure activities, When Adult Social Care considers a carer’s Personal

16 Search for care at www.carechoices.co.uk to find support in your area Budget, it gives priority to situations where there is a amount a carer could get depends on their needs significant risk of the carer not being able to continue identified by their carer’s assessment. The money is to provide care if they do not get some support. The not taxed and it will not affect any benefits.

Respite at home Home-based respite services give carers a break the person who is being cared for. If they have a from their caring responsibilities. A care worker Personal Budget for their own needs (see page 14) can come in to look after the person being cared they could use that money to pay for it. A financial for, so the carer can have some time to themselves. assessment of the person being cared for will The breaks could be regular or just when needed. confirm whether they need to pay towards the cost Respite at home is considered to be a service for of this service.

Benefits Carers may want to explore whether they are Carers Trust entitled to Carer’s Allowance – this is currently A charity designed to improve support, services £67.25 per week but this may change over the and recognition for people caring, unpaid, for a lifetime of this Directory. family member or friend. On its website, you can find support in your area. Carers may also qualify for Carer’s Premium or Tel: 0300 772 9600 • Email: [email protected] Carer’s Credit depending on their eligibility. The Web: www.carers.org Government’s website, www.gov.uk has more information on benefits, including carers’ benefits. Essex Carers Support Alternatively, contact a local carers’ organisation An independent organisation, supporting which may be able to help undertake a benefit informal, unpaid and family carers in Essex. It check. provides information, advice and guidance to carers in Colchester, Tendring, Rochford and Castle Point districts. Carers Choices Tel: 01255 474410 Aims to improve the lives of carers by giving them Email: [email protected] a break from their caring responsibilities and Web: www.essexcarerssupport.org.uk providing a reliable, tailored service for each carer and the person they care for. Southend Carers’ Forum Tel: 01268 881130 Aims to support, inform and represent the Web: www.carerschoices.org needs of all carers living within the borough of Southend-on-Sea. Carers Direct Tel: 01702 393933 This national helpline provides information, advice Web: www.southendcarers.co.uk and support as well as practical guidance on how to access the services that carers may need. Resource for those supporting disabled children Tel: 0300 123 1053 My Family, Our Needs is an online resource providing Carers First impartial information for Services to support unpaid carers. parents, carers and practitioners supporting children Unit 4 Ground Floor, Freeport Office Village, from birth to 25 years with additional needs. As Century Drive, Braintree, Essex CM77 8TG well as guidance, policy and signposting, there is a Tel: 0300 303 1555 lifestyle section for parents covering topics such as Email: [email protected] health and wellbeing, work, family and relationships. Web: carersfirst.org.uk/essex Visit www.myfamilyourneeds.co.uk

Visit www.carechoices.co.uk for further assistance with your search for care 17 Care in your own home

Carefully chosen home care with a good quality to stay happy and safe. It can offer the opportunity to provider is an excellent way to retain your freedom stay at home, in your own familiar surroundings, and and independence, whilst getting the help you need to retain a quality of life you might have feared lost.

Why choose home care? Reasons for choosing home care can vary. contacting Adult Social Care is a good first step Sometimes after a stay in hospital, someone might towards finding help. find they need some help whilst they recuperate. Others can find that a long-term condition or How home care can help you disability means they can no longer cope and they The level of home care provided can be tailored to need a bit of help. meet your needs – from a visit once a day to a much greater amount of support. After a stay in hospital someone may carry out an assessment of your situation to see if home care will Even those with quite significant and debilitating benefit you. You and your family will be fully involved medical conditions can get skilled personal care in looking at what will suit you best if you’d like them that can enable them to stay in their own homes. to be. Some agencies will provide live-in care, where a care worker will stay with you at home to support you Alternatively, you or those close to you might notice throughout the day and night. changes in your ability to manage the day-to-day things you normally cope with easily, like preparing A list of all home care agencies operating in the area meals or looking after yourself. If this happens, starts on page 25.

Finding care in your area Looking for care in your area? Want to know the You can also view an electronic version of this quality rating of providers you’re considering? Care Directory on the site and have it read to you by Choices, publisher of this Directory, has a website using the ‘Recite Me’ function. Visit providing comprehensive details of care providers as www.carechoices.co.uk well as essential information. The Care Quality Commission (www.cqc.org.uk ) You can search by postcode, county or region for is responsible for checking that any care provided care homes, care homes with nursing and home meets essential standards of quality and safety. care providers that meet your needs across the Further information is on page 5. country. The United Kingdom Homecare Association Your search can be refined by the type of care you (UKHCA) requires its members to comply with a are looking for and the results can be sent to you by code of practice. This code includes a commitment email. They can also be saved and emailed to others. to treat customers with dignity and respect and operate at a level above the legal minimum required The website includes detailed information for each in legislation. care provider, including the address, phone number and the service’s latest CQC inspection report and Social care regulations do not apply to cleaners, rating (see page 5), indicating the quality of care handymen or gardeners. However, some home care provided. agencies are increasingly providing staff who can

18 Search for care at www.carechoices.co.uk to find support in your area help meet these needs too. • providing training and development for care workers; The benefits of using a regulated agency include: • managing workers’ pay, including compliance • assessing your care needs and tailoring a plan to with the National Minimum Wage; meet those needs; • advertising, interviewing and screening suitability • managing employment relationships, including of workers; sickness, absence and disciplinary matters; and • arranging necessary insurance cover; • managing health and safety issues. Living with dementia at home

If you are concerned about persistent forgetfulness • assistive technology and community alarms; or memory difficulties, it is important to consult a • home care; GP. They can undertake an initial examination and refer you to a memory clinic for further investigation • meals at home; if necessary. • community equipment;

The various types of support available to you and • extra care sheltered housing; and your carer are likely to involve NHS services, Adult • carers’ support groups. Social Care and voluntary agencies. Some examples of services and support to help people living with dementia include: • specialist day centres; • respite care or short breaks;

Family support If you know someone who is worried about their • support to live their life; memory, encourage them to visit their GP. The more support you can give someone, the better • reassurance that they are still valued and that life with dementia can be, especially in the early their feelings matter; years. Focus on what the person can do, not what • freedom from as much external stress as they cannot do, help with little errands or with possible; and cooking, listen to the person with dementia, and find out more about the condition. • appropriate activities and stimulation to help them to remain alert and motivated for as long as When someone is living with dementia, they need: possible.

Dementia Friends People with dementia sometimes need a helping that can make a difference to people living with hand to go about their daily lives and feel dementia – from helping someone find the right included in their local community. bus to spreading the word about dementia.

Dementia Friends is giving people an understanding See www.dementiafriends.org.uk for further of dementia and the small things they can do information.

Visit www.carechoices.co.uk for further assistance with your search for care 19 Respite care Spouses, partners and relatives who care for a person with dementia attending a day centre or a person with dementia may require a break from care worker visiting the person’s home to enable their caring responsibilities. This is known as ‘respite the carer to have a break. Contact the council to care’ and may be a regular break of a few hours a see if you are eligible for support with arranging week or a period of a few weeks. It may be planned these services, see page 14 for information on or be required in an emergency and can involve the assessments.

Care at home It can often be best for a person with dementia to You will be connected to a whole range of dementia stay living in their own home for as long as possible. support, by phone, online and face to face. It’s This may mean that they require some support free, easy to access, and puts you in touch with services at home. our dementia advisers. Whether it’s advice on legal documents, help understanding dementia, or The person living with dementia will respond best to someone to talk to when things get tough, you are the same care staff who know them well. Continuity not alone. Alzheimer’s Society also knows it’s never of care can be provided by either care agencies or easy to tell your story, which is why you’ll only ever carers employed directly by the person or his or her need to tell it once. family. If you have concerns about any form of dementia, Specialist dementia day centres please contact your local office for information and A good day care service will be able to offer a range support and access to local services. See page 94 for of activities and support that will enable the person contact details. with dementia to retain skills and remain part of their local community. Alzheimer’s Society’s Dementia Connect support line is available on 0333 150 3456 and can provide information, support, guidance and signposting to Specialist day centres for people with dementia other appropriate organisations. The support line should be organised and run with their needs in is open Monday to Wednesday, 9.00am to 8.00pm; mind, aiming to build on their strengths and abilities. Thursday to Friday, 9.00am to 5.00pm; and Saturday Activities may include outings, entertainment, to Sunday, 10.00am to 4.00pm. personal care, meals, hairdressing and support for carers. For more information on care homes for people with dementia, see page 54. Attendance at day centres can be offered from just a few hours a week to a number of days. Contact the council or your local Alzheimer’s Society office for more details, see page 94.

Alzheimer’s Society Alzheimer’s Society is committed to creating a world without dementia.

Dementia Connect, from Alzheimer’s Society, is a new personalised support service for anyone with dementia, their carers, families and friends. Alzheimer’s Society understands that dementia affects everyone differently.

20 Search for care at www.carechoices.co.uk to find support in your area Paying for care in your home

Councils provide upfront information on how much means-tested benefits. Provided you are eligible, people can expect to pay for home care and how you can receive AA or PIP regardless of how much charges are worked out. This information must be income or capital you have. AA is payable to people made available when a needs assessment is carried over the age of 65 and PIP to those aged 16 to out. Written confirmation of how the charge has 64. There are different rates that can be awarded, been calculated must be provided after a financial dependent on the level and type of help you need. assessment. These can be found at www.gov.uk

If you have more than £23,250 in savings or capital, Other ways to fund your care and support you will have to pay the full cost of your care. The It is important to seek independent financial advice value of your home is not counted when working if you are paying for your own care and support. out charges for non-residential care. If you have There are independent financial advisers that more than £23,250, you should tell Adult Social focus specifically on care funding advice, often Care when your savings are likely to fall below this referred to as specialist care fees advisers. They are amount. regulated by the Financial Conduct Authority (FCA) and must stick to a code of conduct and ethics and The council calculates charges in accordance with take shared responsibility for the suitability of any national eligibility criteria set by the Government. product they recommend. This ensures people are only required to pay what they can afford, taking into account capital, income The Money Advice Service and expenditure. A free and impartial money advice service set up by the Government. Your assessment looks at how much money you Tel: 0800 138 7777 have coming in, gives an allowance (set by the Web: www.moneyadviceservice.org.uk Government) for everyday living expenses and makes allowance for disability-related expenditure. The Society of Later Life Advisers (SOLLA) This is the extra amount you spend as a result of Aims to assist consumers and their families in your disability or illness. Adult Social Care can help finding trusted, accredited financial advisers who you to identify these costs. They will also carry out understand financial needs in later life. a full benefit check and, if you want them to, assist Web: www.societyoflaterlifeadvisers.co.uk you with claiming your full entitlement. Further information on paying for care can be found beginning on page 54. Figures mentioned here may change over the lifetime of this Directory.

Non-means-tested care and support Care provided by the NHS is free; for example, services provided by a community or district nurse. Some people do not have to pay towards care services. For example, aftercare services provided under section 117 of the Mental Health Act are free of charge.

If you need care or support you may be eligible to claim Attendance Allowance (AA), or Personal Independence Payments (PIP). AA and PIP are non-

Visit www.carechoices.co.uk for further assistance with your search for care 21 www.carechoices.co.uk

Search for care in your area

• Find care providers quickly With so many providers and easily • Search by location and to choose from, care need where do you start? • Information on care quality • Links to inspection reports • Additional information, photos and web links • Brochure requests

Agency 1 Fees per week Quality rating*

Agency 2 £ £ Agency 3 £

We suggest that you have paper with you when speaking with home care agencies so you can make notes. You can download and print this checklist at www.carechoices.co.uk/checklists

About the agency Accommodating your needs How long has the agency been Can the agency accommodate your operating? needs if they increase? Ask about the process for this. How long are staff allocated per visit? Does the agency have a training Can you contact the agency in an scheme in place? emergency or outside office hours? Are all staff trained to a certain level? Does the agency have experience with your specific needs? Are staff able to help with administering medication if required? Staff Is there a way for staff to communicate with each other about the support they Are you likely to be visited by different provide when they visit you? How? staff each day? Are all staff checked with the Regulation Disclosure and Barring Service? Will your support plan be reviewed at Will you be notified in advance if your regular intervals? care worker is on holiday or sick? Can you see the agency’s contract terms? Are staff matched to you specifically, based on your needs and preferences? Can you lodge a complaint easily? Can you meet your care worker(s) Are complaints dealt with quickly? before they start? Can you see a copy of the agency’s Does the agency have both male and CQC registration certificate and female staff? quality rating?

Notes

*See page 5.

Visit www.carechoices.co.uk for further assistance with your search for care 23 A1 Home Care Our commitment to you is second to none

Here at A1 Home Care we do our utmost to provide the best quality care and support possible toA1 all our service Home users. Care Working with you and your family youOur will be commitment truly amazed at to the you is second to none level of help and support we can offer. A1 care passionately about our service users and their families, we have a “no rush” approach, every care package put in place is tailored by us with your help to fit your specific needs and likes and to help maintain your independence. All our staff are fully trained and have undergone a DBS check. Our staff do really go that extra mile to ensure Service Users are treated with the Dignity and respect they truly deserve.

Here at A1 Home Care we do our utmost to provide the best quality care and support possible to all our serviceCHELMSFORD users, working together with them and their family. We tailor a care package to support the needs of each and every unique individual.Tel: 01245 354774 Email: [email protected] A1 care passionately about their serviceWeb: www.a1homecareltd.co.uk users, we have a “no “Your Choice, Your Care” rush” approach and always ensure that our service users are safe, Supportingcomfortable your independence and that they have to all enable they require before leaving them on each and every visit. you to remain in your own home All our staff are fully trained and have undergone a CRB check. Our staff do really go that extra mile to ensure Service Users are treated with the Dignity and respect they truly deserve. CHELMSFORD Tel:Care 01245 at 354774 home Email: [email protected] professionals You Before Me CareWeb: is a Domiciliarywww.a1homecareltd.co.uk care company run by family for families. We provide person centred home care and 24hrs Supported living care to the aging population within mid-Essex We received “Outstanding” in Home Careand the surroundingour recent villages. inspection Our withend ofthe life care packages “Your Choice, Your Careare tailor” madeCare Qualityto meet Commissionyour specific 33333needs promoting your independence in your own familiar environment.

Supporting“They have your made independence me feel like to enableI’m you a partto remain of the family, in your I always own home look forward to their calls...” - Service User

Our services include: • Specialised Dementia Care • Preparation of meals • Caring for you in your own • Errands and shopping Fully managed high quality home • Ensuring timely prompts to • 24 Hours Supported Care take medication affordable live-in care • Person-centred care • Providing respite care, • Supported living/promoting overnight service and live from £795 per week own independence in carers • Warm companionship • Recreational activities I E V E L I • Undertaking domestic • Palliative/end of life care, E N B services day and night care

O R O A D C T: 01376 518727 M: 07833 226078 0808 301 2235 | AGINCARE.COM E: [email protected] W: www.youbeforemecare.co.uk See our reviews at www.homecare.co.uk

24 Search for care at www.carechoices.co.uk to find support in your area Home care providers

Essex home care providers Advertisers are highlighted 1 Stop Rec Ltd Adjuvo Care & Support Ltd Brentwood Colchester Brentwood Tel: 01206 616171 OP D PD LDA SI YA Tel: 07342 057915 OP LDA MH YA 267 Avon Road Advinia Homecare Chelmsford Brentwood Tel: 07940 373598 OP D PD LDA SI YA Tel: 01277 204453 OP D PD MH SI 3HA Care Services Agincare UK Ltd Braintree Chelmsford Advert page 24 Tel: 01376 440002 OP PD LDA Tel: 0808 301 2235 OP D PD LDA MH YA AD A Pl+us Caring Service Aldanat Care Ltd Witham Manningtree Tel: 01376 515686 OP D PD SI YA Tel: 01255 870281 OP PD LDA MH YA A.M.D Care Alexandra Court Saffron Walden Dovercourt Tel: 01279 909775 OP D PD LDA SI YA Tel: 01255 503340 OP D MH SI A1 Home Care All About U Care Services Ltd Chelmsford Advert page 24 Chelmsford Tel: 01245 354774 OP D PD LDA MH SI YA Tel: 07795 891173 OP D YA Abbey Care Solutions Ltd Allcare Waltham Abbey Colchester Tel: 01992 713011 OP D PD SI Tel: 01206 366301 OP D PD SI YA Abbey Mortimer Care Services Alliance Care and Support Ltd Rayleigh Clacton-on-Sea Tel: 01268 777646 OP YA Tel: 01255 256020 OP D PD LDA SI Ablecross Ltd Allied Health-Services Colchester Brentwood Colchester Tel: 01277 725430 OP D PD MH YA Tel: 01206 710748 OP D PD LDA MH SI YA AD Abundant Care Allied Health-Services Maldon Harlow Basildon Tel: 07810 442552 OP D YA Tel: 01268 581170 OP D PD LDA MH SI YA AD Access Dignity Care Ltd Alpha Care Solutions Ltd Walton-on-the-Naze Basildon Tel: 01255 852882 OP D PD LDA MH SI Tel: 01268 449112 OP D PD LDA MH SI YA AD Ace 24 Healthcare Ltd Always There Domiciliary Care Ltd Colchester Epping Tel: 01206 580362 OP D PD LDA MH YA Tel: 01992 560099 OP D PD LDA MH SI YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs

Visit www.carechoices.co.uk for further assistance with your search for care 25 Blue River Home Care are a professional and reliable home care agency who provide the Helping Hands highest level of support to enable people to live Caring since 1989 independently within their own homes Our services include: We offer: • Personal Care • Skilled Carers The more • Housekeeping • A Devoted Service personal • Meal Preparation • Wellbeing homecare • Companionship • Tailored Care • Live In Care service & Much More... To Contact Us Do you need a helping hand? 01992 283173 www.blueriver-homecare.co.uk [email protected] With care visits available from 30 minutes all the way up 121 Brooker Road, Waltham Abbey EN9 1JH to full-time live-in care, we provide personalised home care packages to support you in Essex. With over 30 years’ experience, we’ll support you with anything you need to live independently in the home you know and love, including: ✓ Personal care ✓ Getting out and about ✓ Housekeeping ✓ Short-term care

Looking for care? 0808 274 2935 For more information www.helpinghands.co.uk

iCare Services Group – We Truly Care Specialists in Learning disabilities, Autism and Mental Health Professionals • Companionship • Bathing Services • Personal Care (Bath Hoist or assisted) Damorcare is a 24 hour live in and community • Medication Administration • Confidence Building care organisation. We aim to provide the best • Meal Preparations • Night Sitting (Waking care where possible. • Housekeeping Tasks or Sleeping) Damorcare care services: We provide 24hr care, live in • Shopping care, end of life care. Care in the community. If you need • Convalescence/Respite Care assistance in your home or in the community, shopping, • Escorting on Social/ companionship or just a helping hand then we can help. Domestic Outing T: 07440 037219 | E: [email protected] 020 8087 2062 • 07450 078000 [email protected] www.damorcare.co.uk www.icareservicesgroup.co.uk

Bringing you the Search for care in best in healthcare ACH Healthcare is a well established care agency serving your area the Cambridgeshire, Essex, Hertfordshire, Kent and North East London areas. www.carechoices.co.uk Our mission is to provide the best level of care to our clients through our professional domiciliary services, ensuring a healthy and a happy living amongst all. • Find care providers quickly and easily • 01279 909 157 Search by location and care need [email protected] www.achhealthcare.co.uk

26 Search for care at www.carechoices.co.uk to find support in your area Essex home care providers continued Advertisers are highlighted

Anglian Care Ltd – Rankin House Bloomcare Ltd Benfleet Braintree Tel: 01268 795800 OP D PD MH SI YA Tel: 07496 328262 OP D PD LDA Annies Homecare Services Ltd Bloomsbury Home Care Mayland – Essex Tel: 01621 773672 OP D PD MH SI YA Thorpe-le-Soken Tel: 0845 508 4512 OP D PD LDA MH SI YA AQS Homecare Essex Billericay Blossom Healthcare Solutions Tel: 01277 654444 OP D PD LDA MH SI YA AD Harlow Tel: 01279 437923 OP D PD LDA SI YA Ashingdon Road, 268 Rochford BlowingPoint Care Tel: 07897 331229 OP D PD LDA SI YA Waltham Abbey Tel: 01992 667680 OP D PD YA Aspirations Southeast Adults Wickford Blue River Home Care Waltham Abbey Tel: 01277 634144 OP PD LDA MH SI YA Waltham Abbey Advert page 26 Tel: 01992 283173 OP D PD MH SI YA Astar Homecare Ltd Colchester Bluebell Homecare Tel: 07894 438875 OP D PD LDA MH SI YA Wickford Tel: 07789 433956 OP D PD SI YA Autism Anglia Supported Living Colchester Bluebird Care Tel: 01206 577678 LDA YA Braintree and Uttlesford Tel: 01376 314090 OP D PD LDA MH SI YA B Pro Nursing Agency Canvey Island Colchester Tel: 01206 827605 Tel: 07940 226332 OP D PD LDA MH YA OP D PD LDA MH SI YA Colchester and Tendring Bakers’ Villas Tel: 01255 427113 OP D PD LDA MH SI YA Epping Essex West Tel: 01992 575951 OP Tel: 01277 230763 OP D PD MH SI YA Balkerne Gardens Trust Care at Home Mid Essex Colchester Tel: 01245 263962 OP D PD LDA MH YA Tel: 01206 543517 OP Bluebird Care Bamburgh Supported Living (Thurrock & Castle Point) Braintree Benfleet Tel: 01206 252491 LDA MH YA Tel: 01375 800111 OP D PD LDA MH YA Barnes Court Bocking Alms Houses Ongar Braintree Tel: 01277 365684 OP D PD LDA SI YA Tel: 01376 345865 OP D LDA MH SI Better Healthcare Services (Colchester) Braintree Healthcare Ltd Colchester Braintree Tel: 01206 561999 OP D PD LDA MH SI YA Tel: 01376 550432 LDA

Visit www.carechoices.co.uk for further assistance with your search for care 27 Essex home care providers continued

Brentwood and Districts Crossroads Care Care Plus Essex Ltd part of Manor Court Care Attendant Scheme Saffron Walden Wickford Tel: 01799 529312 OP D PD MH SI YA Tel: 01277 201789 OP D PD LDA MH SI YA Caremark (Brentwood & Basildon) Broadway Chambers, 3 Brentwood Basildon Tel: 01277 725205 OP D PD YA Tel: 01268 987806 OP D PD LDA MH SI YA Caremark (Chelmsford & Uttlesford) Brook Drive Dunmow Wickford Tel: 01371 872178 OP D PD LDA MH SI YA Tel: 07515 892450 LDA YA Caremark (Colchester) Colchester Brooks Care and Nursing Services Ltd Tel: 01206 585225 Wickford OP D PD LDA MH SI YA Tel: 01702 526797 OP YA Caremark (Harlow & Epping Forest) Harlow Bruntsfield House Tel: 01279 210123 OP D PD LDA MH SI YA AD Clacton-on-Sea Tel: 01255 317191 D LDA SI YA Caremark (Southend & Rochford) Rochford Calvern Care Ltd Tel: 01702 548104 OP D Chelmsford Tel: 01245 356755 OP D PD MH SI Caremax Homecare Services Ltd Brentwood Cannons, The Tel: 01277 562162 OP D PD LDA MH SI YA AD Colchester Carerose Cares Ltd Tel: 01206 282819 OP D PD MH SI YA Harlow Care at Hand Ltd Tel: 0345 257 2018 OP D PD LDA Harlow Carers Choices Tel: 01279 626200 OP D PD LDA MH SI YA Benfleet Care at Home UK Ltd Tel: 01268 881130 OP D PD LDA MH SI YA AD Saffron Walden Caring 4 U Tel: 01799 541400 OP D PD SI YA Braintree Care Deluxe Ltd Tel: 01376 318668 OP D LDA MH SI YA – Essex Caring Direct Ltd Brentwood Braintree Tel: 07494 644380 OP D PD MH SI YA Tel: 01376 653162 OP D PD LDA SI YA Care Givers Ltd Central Avenue Colchester Canvey Island Tel: 01206 890904 OP D PD YA Tel: 01268 457044 OP D PD MH SI YA Care Just 4U Cera – Essex and Havering Harlow Basildon Tel: 01279 311439 OP D PD LDA Tel: 01268 888420 OP D PD LDA MH SI YA AD

28 Search for care at www.carechoices.co.uk to find support in your area Essex home care providers continued Advertisers are highlighted

Chandlers Homecare Constable Care Ltd Waltham Abbey Colchester Tel: 01992 731476 OP D PD MH SI YA Tel: 01206 808505 OP D PD LDA MH YA Chesterford Homecare Corner House Saffron Walden Clacton-on-Sea Tel: 01799 530780 OP D PD MH SI YA Tel: 01255 432415 OP PD LDA MH Christchurch Cares Cornell Court Braintree Saffron Walden Tel: 01376 343223 OP D PD LDA SI YA Tel: 0208 522 2000 OP D PD SI YA Civicare East Ltd Creative Support – Thistley Green Chelmsford Braintree Tel: 01245 409250 OP D PD LDA MH SI YA Tel: 01612 360829 PD LDA MH SI Clacton Family Trust CRG Homecare Clacton-on-Sea Clacton-on-Sea Clacton-on-Sea Tel: 01255 258892 PD LDA SI YA Tel: 01255 258794 OP D PD LDA MH SI YA AD Class (UK) Ltd Crocus Community Care Chelmsford Saffron Walden Tel: 01245 600022 LDA YA Tel: 01799 508248 OP D PD LDA MH SI YA AD Closer Than Close Home Care Ltd Crosspath Care Ltd Epping Colchester Tel: 01992 560099 OP D PD MH SI Tel: 01787 827570 OP D LDA MH YA Cloud 9 Care Ltd Crossroads Braintree and Chelmsford Colchester Braintree Tel: 01206 862368 OP D PD MH SI YA Tel: 01376 529985 OP D PD LDA MH SI YA Clover Support Group Crossroads Care Tendring and Colchester Harlow Thorpe-le-Soken Tel: 01279 293033 OP D PD LDA MH SI YA Tel: 01255 860960 OP D PD LDA MH SI YA AD Colchester Centre Crown Medical Services Ltd Basildon Chigwell Tel: 07729 425199 OP D PD MH SI YA Tel: 07889 541117 OP D PD LDA MH YA Comitis L11 Ltd T/A Home Instead Senior Care Daisy Chain Home Support Blackmore Manningtree Tel: 01277 822858 OP D PD LDA SI YA Tel: 01206 394545 OP D PD YA Complete Life Ltd Damorcare Colchester Chelmsford Advert page 26 Tel: 01206 487059 OP D PD LDA MH SI YA Tel: 07440 037219 OP LDA MH YA Concept Care Solutions Dear Life Care Ltd Basildon Chelmsford Tel: 01702 567430 OP D PD LDA MH SI Tel: 07399 957502 OP D PD LDA MH SI YA

Visit www.carechoices.co.uk for further assistance with your search for care 29 Essex home care providers continued Advertisers are highlighted

Dengie Care Providers ECL Havering Chelmsford Brentwood Tel: 01621 828141 LDA Tel: 01245 434925 OP D PD LDA YA Diamond Unique Care Ltd Ede Care Ltd Harlow Harlow Tel: 01279 303419 OP D PD YA Tel: 07404 867345 OP D PD LDA MH SI YA Dimensions Colchester Domiciliary Care Office Eden Brook Home Care Colchester Chelmsford Tel: 0300 303 9004 OP PD LDA YA Tel: 01245 363888 OP D PD LDA MH SI YA AD Divine Care Group Ltd Efficiency-For Care Benfleet Colchester Tel: 07572 465261 OP D PD YA Tel: 01206 266893 OP D PD LDA MH SI YA Divine Care Provider Ltd Emanuel Care Ltd Colchester Colchester Tel: 01376 572222 OP D PD MH SI YA Tel: 01206 656600 OP D PD LDA SI YA Dohatech Healthservice Essex and Suffolk Quality Care Ltd Colchester Clacton-on-Sea Tel: 07309 122350 OP D YA Tel: 01255 831594 OP Dom Care Services Essex Care Group, The Chelmsford Colchester Tel: 07459 392518 OP D PD LDA MH SI YA AD Tel: 01206 489542 D PD LDA MH SI YA Drury Healthcare Ltd Essex Cares Mid Colchester Chelmsford Tel: 01206 803441 OP D PD LDA YA Tel: 01245 357601 OP D PD MH SI YA E&K Care Ltd Essex Cares North Wickford Colchester Tel: 07763 647303 OP D PD YA Tel: 01206 364876 OP D PD MH SI YA E2K Care Essex Cares South East Tiptree Benfleet Tel: 01621 819529 OP YA Tel: 01268 638450 OP D PD MH SI YA Ebony Healthcare Services Ltd Essex Cares South West Brentwood Basildon Tel: 01708 478614 OP LDA MH YA Tel: 01268 272242 OP D LDA MH SI YA AD ECare Community Essex Cares West Clacton-on-Sea Harlow Tel: 01255 808180 OP D MH YA Tel: 0300 003 1624 OP D PD MH SI YA AD ECHAD Services (ACH Healthcare) Essex Community Support & Enabling Service Harlow Advert page 26 Colchester Tel: 01279 909157 OP D PD MH SI YA AD Tel: 01206 230076 OP PD LDA YA

30 Search for care at www.carechoices.co.uk to find support in your area Essex home care providers continued

Essex Dementia Care Forget Me Not Caring Ltd Braintree Hockley Tel: 01245 363789 OP D Tel: 01702 826200 OP D PD LDA MH SI YA Excellence Care Fuchsia Homecare Colchester Basildon Colchester Tel: 01268 988500 OP LDA MH YA Tel: 01206 822491 OP D PD LDA MH SI YA Executive Care Personnel Ltd Gemstone Care Ltd Brentwood Loughton Tel: 01277 725852 OP D PD MH SI YA Tel: 0208 502 5987 LDA Faiths Care Glenavon Care Ltd Colchester Chelmsford Tel: 01206 573424 OP D PD Tel: 01245 224054 OP D PD LDA SI YA Fambridge Care Ltd Glenwood Healthcare Ltd Chelmsford Harlow Tel: 01245 356592 OP D PD LDA MH SI YA Tel: 01279 495150 OP D PD LDA MH SI Family Homecare Ltd Global Inspirations Ltd – Essex/London Chelmsford Braintree Tel: 01245 473438 OP D PD LDA MH SI YA Tel: 07932 277322 OP D PD LDA SI First Class Care Agency Golden Hands Home Care Ltd – Office Epping Colchester Tel: 01279 418013 OP D PD SI Tel: 01206 628269 OP D PD LDA MH SI YA First Point 24 Goldleaf Homecare Wickford Waltham Abbey Tel: 01268 971739 OP D PD LDA MH SI YA AD Tel: 01992 677500 OP D PD SI YA First Stop Recruitment Services Ltd Great Bradfords House Chelmsford Braintree Tel: 01245 477042 OP D PD LDA MH SI YA Tel: 01376 326196 OP D PD LDA MH SI Fitzpatrick Total Home Care Ltd Green and Tidy Care Ltd Colchester Chelmsford Tel: 01787 221622 OP D PD LDA MH SI YA Tel: 01245 392221 OP D PD SI YA Five Stars Care Services Ltd Green Care Contracts Ltd Colchester Harlow Tel: 01376 572171 OP D YA Tel: 01279 414411 OP Forest Homecare Ltd Guardian Homecare (Basildon) Halstead Basildon Tel: 01787 463222 OP D PD LDA MH SI YA Tel: 01268 585820 OP D PD MH SI YA AD Forest Homecare Mid and West Essex Hales Group Ltd – Wickford Chelmsford Wickford Tel: 01245 442071 OP D PD LDA MH SI YA Tel: 01268 744449 OP D PD MH SI

Visit www.carechoices.co.uk for further assistance with your search for care 31 Essex home care providers continued Advertisers are highlighted

Hamelin Trust Community Support Service Home Instead Senior Care continued Billericay Epping Tel: 01277 653889 PD LDA SI YA Tel: 01992 666777 OP D PD LDA MH SI YA Sawbridgeworth HarmonyMedcare Ltd Tel: 01279 721443 Harwich OP D PD LDA MH YA Wickford Tel: 01206 867225 OP D PD LDA YA Tel: 01268 733820 OP D LDA YA Helping Hands Basildon Wickford Advert page 26 Honey Tree Court Loughton Tel: 0808 274 2935 OP D PD LDA MH SI YA Tel: 0203 757 5504 OP D PD LDA MH SI YA AD Helping Hands Chelmsford Chelmsford Advert page 26 Hospice at Home Basildon Tel: 0808 274 2935 OP D PD MH SI YA AD Tel: 01268 273226 OP D PD LDA MH SI YA Helping Hands Chigwell I & S Care Loughton Advert page 26 Colchester Tel: 0808 274 2935 OP D PD LDA MH SI YA Tel: 01621 815182 OP LDA YA Helping Hands Colchester IECC Care Colchester Advert page 26 Colchester Tel: 0808 274 2935 OP D PD LDA MH SI YA Tel: 01206 793630 OP D PD LDA MH SI YA AD Here to Care – Saffron Walden Impact Healthcare Services Ltd Saffron Walden Basildon Tel: 01799 218190 OP D PD LDA MH SI Tel: 01268 962425 OP D PD YA Heritage Staffing Services Independent People Harlow Homecare Services Ltd Tel: 01279 944392 OP D PD LDA MH SI YA Chelmsford Herts and Essex Independence at Home Ltd Office Tel: 0808 252 8099 OP D PD LDA MH SI YA Saffron Walden Infinite Healthcare Services Tel: 07515 378404 LDA YA Head Office Chelmsford Hightower Care Services Ltd Tel: 0203 371 1600 Harlow OP D PD MH YA Tel: 07538 869011 OP D PD LDA MH SI YA Infinitelifegroup Head Office Chelmsford Hijinix Healthcare Tel: 0330 113 8884 Waltham Abbey OP D PD LDA MH SI YA Tel: 01992 265870 OP YA International House Colchester Home Instead Senior Care Tel: 07867 904673 Chelmsford OP D LDA MH YA Tel: 01245 200780 OP D PD SI YA Interserve Healthcare – Suffolk and Essex Colchester Colchester Tel: 01206 848427 OP D Tel: 01206 228333 OP D PD LDA MH SI YA AD

32 Search for care at www.carechoices.co.uk to find support in your area Essex home care providers continued Advertisers are highlighted

InVent Health Essex Kingswood Care Services Ltd – Head Office Colchester Basildon Tel: 07932 033116 OP D PD LDA MH SI YA AD Tel: 01268 419180 LDA YA J. Nissi Health Care and Medical Lakes Innovation Centre Rehabilitation Ltd Braintree Brentwood Tel: 07488 314217 OP PD LDA MH YA Tel: 01277 725000 OP PD YA Learning and Support Services Ltd J.C.Michael Groups Ltd Basildon Dunmow Basildon Tel: 01371 502018 PD LDA MH SI YA Tel: 0208 519 4089 OP D PD LDA MH SI YA Linmar Care Ltd Colchester Jadee’s Nursing Agency Tel: 01376 802011 Colchester OP D PD SI YA Tel: 01206 899706 OP D PD LDA MH YA Lion Care Essex Chelmsford Advert page 34 Jean Allen Care Services Ltd Tel: 07484 866257 OP D PD LDA MH SI YA T/A Home Instead Senior Care Frinton-on-Sea Little Paddocks Tel: 01255 672269 OP D PD MH SI Clacton-on-Sea Tel: 07825 500550 OP PD LDA MH SI YA K.T.M. Care Ltd Colchester Livability East Anglia Tel: 01376 571152 LDA Ingatestone Tel: 01277 355646 PD YA KB Solutionz Ltd Basildon Livability Netteswell Rectory Harlow Tel: 07715 524168 D PD LDA MH SI YA Tel: 01279 444000 LDA YA KASE Care Livability Treetops Loughton Colchester Tel: 0800 799 9057 OP D PD LDA MH SI YA Tel: 01206 844121 OP PD LDA YA Kayoski Care Ltd Living Ambitions Ltd – Essex Chigwell Colchester Tel: 0208 500 1971 71 OP YA Tel: 01206 849888 OP D PD LDA MH SI YA AD Kemfa Services Ltd London Care (Basildon) Basildon Basildon Tel: 01268 952850 OP D PD LDA YA Tel: 01268 585800 OP D PD LDA MH SI YA AD Key Point Agency London Care (Harlow) Chelmsford Harlow Tel: 07946 051013 OP D PD LDA SI YA Tel: 01279 620640 OP D PD MH SI YA Kinect Services Ltd MacIntyre Essex and Kent Support Rayleigh Chelmsford Tel: 01702 597995 OP LDA YA Tel: 01245 407520 D LDA YA

Visit www.carechoices.co.uk for further assistance with your search for care 33 Home Care Palliative Care Meal Preparation Medicine Administration Night Time Cover Shopping Companionship

Lion Care are a CQC registered company that have tailored packages for 1 to 7 days a week and start from just £16 per hour.

“I believe that each client that we have the pleasure of looking after should and will have a care plan tailored to their exact needs and these needs to be met every time we visit them.” Katie, Director of Lion Care Essex Ltd.

Lorem ipsum

www.lion-care.co.uk www.lion-care.co.ukTel: 07484 866257

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34 Search for care at www.carechoices.co.uk to find support in your area Essex home care providers continued Advertisers are highlighted

Magic Helping Hands Montbazon Court Chelmsford Brentwood Tel: 01245 930380 OP D PD LDA YA Tel: 01277 211201 OP D PD LDA MH SI YA AD Manorcourt Homecare Multi-Care Community Services Witham Ltd Clacton-on-Sea Witham Tel: 01255 440744 OP D PD LDA MH SI YA AD Tel: 01376 513316 OP D PD MH SI YA Manorcourt Homecare My Life Choice Harlow Colchester Tel: 01279 798040 OP D PD LDA MH SI YA Tel: 07399 261815 OP D PD LDA MH SI YA Mansion House Residential Home National Quality Care Solutions Ltd Althorne Basildon Tel: 01621 742269 OP D PD SI YA Tel: 07577 130203 OP D LDA MH SI YA Maplewood Independent Living Ltd New Partnerships Lynray and Peach Cottage Maplewood Braintree Tel: 01371 877707 OP D PD LDA MH SI YA Tel: 01376 329437 OP PD MH LDA YA Mayfair Care Services Ltd Nexus Support Ltd Canvey Island Wickford Tel: 01268 696055 OP D PD LDA MH SI YA Tel: 0345 519 6088 PD LDA SI YA MD Care Ltd Nightowls Home Care Wickford Colchester Tel: 01268 560246 OP PD YA Tel: 01206 521008 OP D PD MH SI Meadows North London Homecare & Support Ltd Braintree Harlow Tel: 01376 340714 PD LDA MH SI YA Tel: 01279 452105 OP D PD LDA MH SI YA AD Medcom Personnel Ltd Novus Care Ltd – Canvey Island Harlow Canvey Island Tel: 07476 650276 OP PD YA Tel: 01268 698660 OP D PD LDA MH SI YA AD Medical Partnerships Novus Care Ltd – Wickford Rayleigh Wickford Tel: 01268 775254 OP D PD LDA SI YA Tel: 01268 222224 OP D PD LDA MH SI YA AD Mercury Healthcare Ltd Nurseplus UK Colchester Colchester Advert page 34 Tel: 01206 266898 OP D PD LDA MH YA Tel: 08000 622 622 OP D PD LDA MH YA Michael Rgis Care Ltd Outlook Care Colchester Colchester Tel: 01206 266919 OP D PD LDA MH SI YA Tel: 01277 633163 OP LDA MH YA Mike Riglin Nursing For information on home care and how it could Maldon help you, see page 18. Tel: 01621 843485 OP D PD LDA MH SI YA

Visit www.carechoices.co.uk for further assistance with your search for care 35 Essex home care providers continued Advertisers are highlighted

P & B Shadwell Ltd Personal Choice Carers at Home Ltd Colchester Hockley Tel: 07392 170730 OP D PD LDA MH SI YA AD Tel: 07817 968727 OP D PD MH SI YA Palmerstone Homecare Positive Care Services Ltd Harlow Basildon Advert below Tel: 01279 437923 OP YA Tel: 01268 906006 OP D LDA YA PALS Ltd Potton Services Chelmsford Basildon Tel: 01245 392125 PD LDA MH SI YA Tel: 07876 712814 PD LDA YA Paradise Care Ltd Premier Care Basildon Benfleet Tel: 07401 626211 OP D PD YA Tel: 01702 557007 OP D PD LDA MH SI YA Passion Tree Care Services Ltd Prime Nursing and Care Chelmsford Dunmow Tel: 01375 506042 OP D PD LDA YA Tel: 01371 821445 OP YA Pathways Care Centre Proactive Medicare Colchester Benfleet Tel: 01206 367650 OP PD LDA SI YA Tel: 0203 693 3825 OP D PD LDA MH SI YA PCM Homecare Ltd QCM Healthcare Maldon Colchester Tel: 01621 453400 OP D PD LDA MH SI YA AD Tel: 01206 913222 OP D PD LDA MH YA Peace of Mind Home Support Ltd Quality Care Resourcing Ltd Clacton-on-Sea Advert below Brentwood Tel: 01255 479411 OP D PD LDA Tel: 07472 496904 OP D PD LDA YA Pegail Ltd Quinn Domiciliary Agency Ltd Basildon Maldon Tel: 01268 931060 OP D PD SI YA AD Tel: 07857 444897 PD LDA MH SI YA

PEACE OF MIND HOME SUPPORT Positive Care Services Ltd

Your Care, Your Way Positive Care Services is your Person Centred Care Provider in Essex Services include assistance with: Positive Care Services provides domiciliary (Home Care) Services in Essex. All aspects of personal care We provide Personal Care, Dementia Care, Learning Disabilities Care, ◆ Physical Disabilities Care, Supported Living, Independent Living Support, Administering and collecting medication ◆ Respite Care, Sitting in support, and Live-in Care. ◆ Domestic chores such as laundry, housework and cooking Our aim is to ensure that all our Service Users’ receive excellent person Making and attending appointments ◆ centred care tailored to meet their individual needs and best interests. ◆ Collecting benefits and pensions ◆ Shopping and access to the community Our team is skilled and trained to ensure that all of our clients experience high quality excellent service provision. We work in partnership with our End of life care ◆ clients, families, advocates and professionals to ensure that our clients enjoy the best whilst in our care. Tel: 01255 479411 Email: [email protected] Cornwallis House, Howard Chase, Basildon, Essex, SS14 3BB Web: www.peaceofmindcare.co.uk Tel: 01268 906006 www.positivecareservices.org

36 Search for care at www.carechoices.co.uk to find support in your area Essex home care providers continued

Rainbow Trust Children’s Charity 7 Saffron Support Pitsea Saffron Walden Tel: 01372 220081 PD LDA SI Tel: 07711 967344 OP D PD MH SI YA Ready Care Services Ltd Sanctuary Home Care Ltd – Basildon Harlow Basildon Tel: 0333 577 4445 OP D PD LDA MH SI YA Tel: 01268 727364 OP D PD LDA MH SI AD Real People Ltd Sams Medicare Benfleet Colchester Tel: 01702 551622 OP PD LDA MH SI YA Tel: 01206 978674 OP YA Reed Care Services Ltd Seccare+ Colchester Basildon Tel: 01206 848445 OP D MH YA Tel: 0330 113 1767 OP PD LDA MH SI YA Relatives Relief Ltd Solstice Care Ltd Clacton-on-Sea Colchester Tel: 01255 225381 OP D PD MH SI YA Tel: 07791 779287 OP D PD MH SI Right at Home Billericay, Brentwood & Havering South Essex Domiciliary Care West Horndon Basildon Tel: 01277 811105 OP D PD SI YA Tel: 07535 340962 OP LDA SI Right at Home Bishop’s Stortford & Braintree Southways Group Ltd Dunmow Benfleet Tel: 07980 009640 OP D PD LDA SI YA Tel: 01702 553750 OP LDA MH YA AD Right at Home Colchester and District Sparkling Healthcare Ltd Colchester Braintree Tel: 01206 932792 OP D PD YA Tel: 01617 452839 OP PD LDA MH YA Right Care (Domiciliary Care Agency) Ltd Spencer & Arlington Colchester Loughton Tel: 01206 369900 OP D PD LDA SI Tel: 0208 523 9090 LDA MH YA Rose Belle SRP Healthcare Witham Colchester Tel: 01376 512438 OP PD LDA MH SI YA Tel: 0333 344 7172 D PD LDA MH SI Ross Nursing Services Ltd St Clare Hospice Saffron Walden Harlow Tel: 01799 551046 OP D PD LDA MH SI YA Tel: 01279 773700 OP YA Rowan House St Derment Court Colchester Chelmsford Tel: 01206 773000 LDA Tel: 07882 525173 OP D PD LDA YA Rumax Ltd St Georges Ltd Basildon Witham Tel: 0333 011 5030 OP D PD LDA MH SI YA AD Tel: 01376 500052 OP D PD LDA MH SI YA

Visit www.carechoices.co.uk for further assistance with your search for care 37 Essex home care providers continued Advertisers are highlighted

Sumners Farm Close Tranquillity Care Solutions UK Ltd Harlow Colchester Tel: 01279 213995 OP D PD MH SI YA Tel: 01206 822410 OP D PD SI Support By Heart Ltd Treasure Vince Chigwell Basildon Tel: 07405 995979 PD LDA MH SI YA Tel: 01268 418095 OP D PD LDA MH SI YA Supreme Hill Care Ltd Trix Medcare Ltd Basildon Southend-on-Sea Tel: 0203 719 5940 OP D PD LDA MH SI YA Tel: 01702 837401 OP D PD LDA MH YA AD Surecare Redbridge & Epping Forest Victoria House Loughton Chelmsford Tel: 0203 196 0897 OP D PD LDA MH SI YA Tel: 01245 707464 OP D PD LDA MH YA Swan Care and Support South Violet Care Agency Ltd Rayleigh Harlow Tel: 07860 407485 OP D PD LDA MH SI YA Tel: 01279 434444 OP D PD SI YA Swan Care and Support – Colchester Voyage (DCA) Essex Colchester Clacton-on-Sea Tel: 01277 844777 OP D PD LDA MH SI YA Tel: 01255 224680 OP D PD LDA MH SI YA Sycamore Care Services Waterside Home Care Epping Chelmsford Tel: 01992 364065 OP YA Tel: 07958 741638 OP D PD MH YA Target Care Ltd WeCARE Ltd Waltham Abbey Saffron Walden Tel: 0208 806 3083 OP D PD LDA MH YA Tel: 01799 520655 OP YA Tehy Care Group Ltd Weighbridge Court Chelmsford Chipping Ongar Tel: 01245 697300 OP D PD LDA MH YA Tel: 01277 366741 OP D PD SI Tekhnicon House Wellspring Care Braintree Billericay Advert page 26 Tel: 0300 303 2642 OP D PD LDA SI YA Tel: 0330 133 0450 OP D PD LDA MH SI YA Tendring Care Westminster Homecare Ltd (Chelmsford) Clacton-on-Sea Braintree Tel: 01255 317071 OP YA Tel: 01376 440523 OP D PD LDA MH SI YA TLS Care Ltd Weston Business Centre Harlow Colchester Tel: 07411 304833 OP D PD YA Tel: 07540 433019 OP D PD LDA MH SI YA Together Care Wick Farm Road, 39 Basildon Southminster Tel: 07398 852072 OP D PD LDA MH SI YA Tel: 01621 778874 OP D PD LDA

38 Search for care at www.carechoices.co.uk to find support in your area Essex home care providers continued Advertisers are highlighted

Writtle Yourlife (Chelmsford) Chelmsford Chelmsford Tel: 01245 422520 OP D PD SI YA Tel: 01245 262882 OP PD SI You & I Care – Chelmsford Yourlife (Colchester) Chelmsford Colchester Tel: 01245 921698 OP D PD LDA MH SI YA Tel: 01202 362303 OP D PD SI You & I Care Ltd Yowsun Care Maldon Branch Brentwood Maldon Tel: 01277 725113 OP D PD LDA MH SI YA Tel: 01621 483375 OP D PD LDA SI YA You Before Me Care Zero Three Domiciliary Care Witham Advert page 24 Colchester Tel: 01376 518727 OP D PD YA Tel: 01376 574900 LDA YA Your Life Care Solutions Use the home care agency checklist on page 23 Colchester for ideas of useful questions to ask providers. Tel: 01206 273717 LDA YA

Southend-on-Sea home care providers

38 Shirley Road Care-D/UK Leigh-on-Sea Southend-on-Sea Tel: 07449 344103 OP D PD MH SI YA Tel: 07578 346242 OP D PD YA Alpha Health & Care Services Ltd Care Connected Ltd Southend-on-Sea Leigh-on-Sea Tel: 01268 928787 OP D PD LDA MH SI YA Tel: 01702 780011 OP D PD LDA MH SI YA AD Angel Solutions Community Care Caring Carers Ltd Southend-on-Sea Southend-on-Sea Tel: 01702 864966 OP D PD LDA MH SI YA Tel: 01702 213955 OP PD LDA YA Anytime Care Solutions CC Health Care Ltd Westcliff-on-Sea Westcliff-on-Sea Tel: 01702 669674 OP D PD LDA MH SI YA Tel: 07898 653323 OP D PD SI YA Ashley Care Choices Healthcare Ltd Southend-on-Sea Southend-on-Sea Tel: 01702 343789 OP D PD LDA MH SI YA AD Tel: 01702 344355 OP D PD LDA MH SI YA AD Bluebird Care (Southend & Rochford) Complex Intervention Service Westcliff-on-Sea Southend-on-Sea Tel: 01702 474274 OP D PD LDA SI YA Tel: 01702 534940 OP D PD LDA MH SI YA AD Care Company, The Creative Care Services Ltd Leigh-on-Sea Southend-on-Sea Tel: 01702 780028 OP Tel: 01702 462479 OP PD LDA MH SI YA

Visit www.carechoices.co.uk for further assistance with your search for care 39 Southend-on-Sea home care providers continued Advertisers are highlighted

CRG Homecare Southend on Sea Estuary Community Support and Supported Westcliff-on-Sea Living Services Tel: 01702 746816 OP D PD LDA MH SI YA AD Southend-on-Sea Tel: 01702 462246 LDA YA De Vere Care Partnership – Southend-on-Sea Field Lane Domiciliary Agency, The Southend-on-Sea Southend-on-Sea Tel: 01702 789780 OP D PD LDA SI YA Tel: 01702 344615 LDA

Doris Jones Ltd Golden Keys Care Agency Ltd Westcliff-on-Sea Southend-on-Sea Tel: 01702 472954 D PD LDA MH SI YA Tel: 01702 617766 OP D PD LDA MH SI YA AD

ECC Care Home Instead Senior Care Southend-on-Sea Southend-on-Sea Tel: 01702 597793 OP D PD LDA MH SI YA Tel: 01702 535308 OP PD LDA MH SI YA

ENS Care & Support Home Sweet Home Reablement Services Westcliff-on-Sea Advert below Leigh-on-Sea Tel: 01702 361405 OP D PD LDA MH SI YA AD Tel: 07531 652250 OP D PD MH

“I’m the Making Homecare Queen of Truly Magical Scones!” Yowsun Care is a home care Joyce’s scones were legendary but agency which specialises in she struggled to make them like providing part and full-time care she used to. Having once been to clients in their own homes. very sociable and independent Our primary aim is always to she hadn’t been able to do as ensure safety for our clients, much in recent years. protecting their independence and With that little bit of extra help maintaining well-meaning lifestyles. Joyce is leading a fulfilling life and maintaining her level of independence. We offer varying personal and functional care and associated domestic services to meet the Care designed to needs of our service users; these may include older find your smile people, those with a disability and people who need assistance due to illness or lack of adequate physical ability to continue living in their own homes and community.

For more information, please don’t hesitate to contact us

For more information contact the Care & Support team 01702 593065 • [email protected] on 01702 361405, [email protected] or download our brochure at www.ens-care.co.uk www.yowsuncare.co.uk

Joyce_Poster.inddService 1 OP Older people (65+) D Dementia 03/10/2019 17:26 PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs

40 Search for care at www.carechoices.co.uk to find support in your area Southend-on-Sea home care providers continued Advertisers are highlighted

HomeCare Professionals Phoenix House (Essex) Ltd Westcliff-on-sea Southend-on-Sea Tel: 01702 337057 OP PD LDA SI YA Tel: 01702 467515 OP D PD SI YA PTsmart Care Intrigue Homecare Ltd Westcliff-on-sea Westcliff-on-Sea Tel: 01702 623461 OP D PD LDA MH SI Tel: 01268 553578 OP D PD LDA MH SI YA Royale Carers Ltd JM Carehomes Ltd Westcliff-on-Sea Westcliff-on-Sea Tel: 01702 353547 OP D PD SI YA Tel: 01702 213277 OP D PD LDA MH YA AD SAS Support and Solutions Ltd Kolours Healthcare Southend-on-Sea Southend-on-Sea Tel: 01702 908202 OP D PD LDA MH SI YA AD Tel: 01702 826710 OP YA Shaf Lodge Livability Dolphin Court Southend-on-Sea Thorpe Bay Tel: 01702 873958 OP LDA MH YA AD Tel: 01702 584088 OP D PD LDA YA Sister Dorothy Healthcare Livability Southend Southend-on-Sea Westcliff-on-Sea Tel: 07447 455450 OP D PD MH Tel: 01702 348171 LDA YA SPDNS Nurse Care Community Interest Company Magnolia Care Disability Services Ltd (CIC) Southend-on-Sea Westcliff-on-Sea Tel: 07737 941957 PD LDA SI YA Tel: 01702 431300 OP D PD LDA MH SI YA Mencap Domiciliary Care Southend Summercare – Head Office Southend-on-Sea Westcliff-on-Sea Tel: 01702 343062 Tel: 07432 594236 LDA YA OP D PD LDA MH SI YA Naidcare Superhealthcare Southend-on-Sea Westcliff-on-sea Tel: 0333 987 4042 Tel: 01375 808192 OP D PD LDA SI YA OP D PD LDA MH SI YA Newday Healthcare Professionals Ltd Surecare Southend Leigh-on-Sea Westcliff-on-Sea Tel: 07732 673896 Tel: 01702 780003 OP PD OP YA Palm 2 Palm Reablement Services Trends Healthcare Westcliffe Westcliff-on-Sea Westcliff-on-Sea Tel: 01702 826090 Tel: 01702 900420 OP D PD MH SI YA OP D PD LDA MH SI YA AD Yowsun Care Percurra Southend-on-Sea Advert page 40 Leigh-on-Sea Tel: 01702 593065 OP D PD LDA SI YA Tel: 01702 808601 OP D PD LDA MH SI YA AD

Visit www.carechoices.co.uk for further assistance with your search for care 41 www.carechoices.co.uk

Search for care in your area

42 Search for care at www.carechoices.co.uk to find support in your area Thurrock home care providers See page 44 for the Service User Bands key. Advertisers are highlighted

3D’S Healthcare Services Ltd ExcelCareTV Grays Grays Tel: 07484 760535 OP D PD LDA MH YA Tel: 01375 769211 OP D LDA MH SI YA AD 66 Boscombe Avenue Fresh Tree Care Grays Grays Tel: 07448 154724 OP D PD SI YA Tel: 07411 770470 OP D PD LDA MH SI YA A K Supported Housing Outreach Service Gims Care Grays Solution Ltd Tel: 01375 461991 LDA MH YA AD Grays Affable Care Head Office Tel: 01375 430037 OP D PD LDA MH SI YA Grays Homecare Tel: 0333 344 5959 OP LDA YA Reablement Team Akaba Social UK Ltd Grays Grays Tel: 01375 652294 OP D PD LDA MH SI YA Tel: 01375 462626 OP LDA MH YA Iconia Grays Ambar Care Ltd Grays Grays Tel: 07780 356592 OP D PD LDA MH YA Tel: 01708 608586 OP D PD LDA MH SI YA Inclusive Care Services Aveley House (Arcany Road) South Ockendon South Ockendon Tel: 01708 401716 OP D PD LDA MH SI YA Tel: 01708 856444 OP D PD LDA MH SI Aveley House (Park Lane) South Ockendon Tel: 01708 863289 LDA Beeches, The, 45 Tilbury Tel: 07950 940778 OP D PD LDA MH SI YA Bethel Healthcare Your Care, Our Concern Bethel Healthcare is a distinctive South Ockendon Advert opposite domiciliary care agency Tel: 0203 9859 340 OP D PD LDA SI YA dedicated to clients seeking care in the comfort of their homes. Clarity Homecare Essex We provide that extra pair of hands; Grays our sta and workers are dedicated to providing the help you need Care & Services Tel: 01375 806129 OP D PD LDA MH SI YA to live the life that you chose. • Assisted living We work to bring you peace of Commonwealth House, 4 mind, with the knowledge • Independent living that you or your loved one • Medication reminders Tilbury is being cared for by • Meal preparation Tel: 01375 767963 OP D PD LDA YA thoughtful • Light housekeeping professionals. • Companionship Dayspring Care Ltd • CQC Regulated Tilbury Tel: 07852 190221 OP D PD LDA MH SI YA Call us today: 0203 9859 340 • 07944 042528 DF Care Services For more information visit our website Grays www.bethelhealthcare.co.uk • [email protected] Tel: 07897 423965 OP D PD LDA MH SI YA

Visit www.carechoices.co.uk for further assistance with your search for care 43 Thurrock home care providers continued

Integrated Kare Solutions Ltd Romis Care Services Ltd South Ockendon Grays Tel: 07874 980526 OP D PD MH YA Tel: 07984 118595 OP PD LDA MH YA John Stanley Thurrock Ronti Care Solutions Ltd Grays Grays Tel: 01375 485440 OP D PD MH YA Tel: 07717 363053 OP D PD LDA MH SI YA Jusrade Care Ltd – Head Office Rossycare Ltd Grays Grays Tel: 01375 767524 OP D PD LDA MH SI YA Tel: 01375 486315 D PD Kranmore House Shalokayim Services Ltd Tilbury Grays Tel: 01375 809802 D PD LDA MH SI Tel: 01375 251025 D MH SI YA Medprime Essex Standela Healthcare Grays Group Ltd Tel: 07581 398669 OP D PD LDA MH YA Grays Mountaincare Ltd Tel: 0207 859 4919 OP D PD LDA MH SI YA AD Stanford-le-Hope Starbrooke Care Services Ltd Tel: 01375 767535 OP D PD LDA YA South Ockendon My Homecare Thurrock and Basildon Tel: 01708 606262 OP YA Tilbury Tel: 0203 981 241 OP T-Bot Care Dynamics Ltd Tilbury Ontrack Head Office Tel: 07940 595719 OP D PD LDA MH SI YA Grays Tel: 07539 275165 OP PD LDA MH SI YA Take 4 Care Ltd Grays Pineapple Care Services Ltd – Thurrock Branch Tel: 01375 391337 Grays OP LDA Tel: 01375 808303 OP D PD LDA MH SI YA Thurrock Care at Home Stanford-le-Hope Presanne Care Consultancy Ltd Tel: 01375 652997 Grays OP D PD LDA MH SI YA AD Tel: 07898 989566 OP D PD LDA SI YA Thurrock Essex Rebecca Professional Care Services Care Ltd Grays Grays Tel: 01375 372812 PD LDA MH SI Tel: 01375 480084 OP D PD YA Prosper Thurrock Lifestyle Solutions Tilbury Grays Tel: 01375 489790 OP D PD LDA MH SI YA Tel: 01375 370460 OP D PD LDA MH SI YA Regents Care Services Triumph Care Group Ltd Tilbury Grays Tel: 01375 846865 PD LDA MH SI Tel: 07946 352269 OP D PD YA

44 Search for care at www.carechoices.co.uk to find support in your area Housing with care

Housing with care combines independent living in a organisations or private companies. home with security of tenure, along with care services arranged according to need. Schemes may be run by Properties may be available for rent, mixed tenure, or housing associations, the local authority, voluntary to purchase.

Supported Living Supported Living is a term generally used to Supported Living refers to the way in which describe situations in which people (often adults accommodation and support are organised, rather with a learning disability or mental health condition) than the amount of support. This will be tailored to rent their home, and their personal care or support individual need and can include access to support 24 is arranged separately. This means they can change hours a day if assessed as necessary, although many their support without having to move, or move people do not require this – particularly with the use and take the same support with them. People have of assistive technology (discussed on page 10). greater security of tenure, and can claim a wider range of welfare benefits than in residential care. Contact your local council for more information.

Supported Living can be delivered in a range of Essex County Council settings, including individual flats or houses, clusters Tel: 0345 603 7630 of self-contained flats on the same site, shared accommodation, and extra care housing. The Southend-on-Sea Borough Council individual, a private landlord, a housing association, Tel: 01702 215008 a local authority, or a charity may own the property.

Shared Lives Shared Lives is a care service for adults with learning families. Shared Lives carers are local people or physical disabilities and for older people. It is recruited and trained to make sure they have the family-based care provided by individuals and right qualities to provide care and support.

Sheltered housing Sheltered (or retirement) housing is provided by comprising of self-contained accommodation local authority housing departments and housing and some communal facilities. In an extra care associations for older people, who would like to scheme, instead of low-level support traditionally remain independent; but prefer the added security provided by wardens in sheltered schemes, higher and reassurance of a scheme manager and an alarm levels of care and support are provided on site by call service. a designated team of care workers, who can be available 24 hours a day. A scheme manager is either based at the site or visits regularly. Many sheltered housing schemes Extra care allows you to retain your own tenancy also have communal lounges, laundry facilities, lifts, and have care services delivered, ensuring that door entry systems and specially-adapted facilities. you can live safely in your own self-contained accommodation. For information on extra care Extra care housing housing in your region, contact your local Adult Extra care housing is similar to sheltered schemes Social Care department.

Visit www.carechoices.co.uk for further assistance with your search for care 45 Specialist services

Learning disability If you are living with a learning disability in Essex or Guideposts Southend-on-Sea, you should contact your local Listens to and supports adults with learning council for support. They might be able to signpost difficulties to access community activities and lead you to local services and assess your needs in case fuller, more independent lives. they can help you. Tel: 01993 893560 • Web: www.guideposts.org.uk

The council aims to keep people living independently Mencap in their own homes wherever possible, but if you Supporting people with learning disabilities to feel need to move somewhere with care and support, you valued equally, listened to, and included. might like to consider a housing with care scheme, Tel: 0808 808 1111 see page 45. Email: [email protected] Web: www.mencap.org.uk If your needs are such that you require support in a care home, this Directory contains a list of all care Scope homes in Essex and Southend-on-Sea. Any learning Offers free, impartial and expert information, advice and support to disabled people and their families. disability providers are denoted with LDA. Tel: 0808 800 3333 Email: [email protected] You may also find the organisations listed here Web: www.scope.org.uk useful.

Mental health If you are worried about your mental health, it’s Great Dunmow important to remember that you aren’t alone. Lots Mind in West Essex, of people have difficulties with their mental health 45 Stortford Road CM6 1DQ and there is help and advice available in Essex and Tel: 01371 876641 Southend-on-Sea to support you. Web: www.mindinwestessex.org.uk

Your GP should be your first point of contact if you Harlow want confidential advice or services, or you can The Wellbeing Centre, contact one of the organisations listed here for free 10-11 Corner House, help and support. Bushfair CM18 6NZ Email: [email protected] MIND Web: www.mindinwestessex.org.uk MIND provides support, advice and information to individuals in Essex and Southend-on-Sea who Southend-on-Sea have mental health conditions. The organisation 112a Southchurch Road, has a team of professional staff and volunteers Southend-on-Sea SS1 2LX who provide services from various localities. Tel: 01702 601123 Email: [email protected] Basildon Web: www.seandcessexmind.org.uk 37 East Walk SS14 1HA Tel: 01268 284130 • Email: [email protected] Samaritans Web: www.basmind.org Tel: 116 123

46 Search for care at www.carechoices.co.uk to find support in your area Physical disability If you have a physical disability or a long-term illness, services to help you live as independently as possible. Adult Social Care and other organisations in the independent and not-for-profit sectors may be able There are also services available to support someone to signpost you to, or provide you with, a range of who may be your carer.

Sensory services Essex Cares Ltd (ECL) is commissioned by Essex For more information, contact the ECL Sensory County Council to support people with sensory Service. impairments and assess their needs. Newport House, Hollycroft, Molrams Lane, Sandon, Chelmsford CM2 7TL It also offers other services, including: Tel: 0333 013 3262 • Textphone: 01245 261715 Text: 07921 397547 • rehabilitation to help you develop daily living Email: [email protected] skills; Web: www.eclsensoryservice.org • daily living equipment, including demonstration and advice; You can also contact Essex County Council Adult Social Care. • mobility training to help you travel Tel: 0345 603 7630 independently; • advice and information; and In Southend-on-Sea, you will need to contact Adult Social Care. • Tel: 01702 215008 • support with developing communication skills.

Advocacy Advocates can give advice, support and information Support, Empower, Advocate, Promote (SEAP) to people of any age. They help you to voice SEAP provides an advocacy service for adults with your concerns and guide you through difficult a mental health condition. or challenging times. You should consider using Tel: 0330 440 9000 • Email: [email protected] the services of an advocate if you feel unsure or Text: send the word ‘SEAP’ to 80800 concerned when you are faced with making an Web: www.seap.org.uk important decision about your care. South East Essex Advocacy for Older People Advocates are not there to tell you what to do or to Advocates on behalf of people aged 60 and over make decisions for you, but to help you express your who experience financial and/or social difficulties views and make your own decisions. Councils have in their lives. a legal obligation to provide an advocate to you if Tel: 01702 340566 you need one at any stage of your care and support Email: [email protected] planning with them. Web: www.southessexadvocacy.org

POhWER Southend Mencap Mental health, mental capacity and community Advocacy for people with learning disabilities advocacy. including a transitional advocate for school- Tel: 0300 456 2370 • Minicom: 0300 456 2364 leavers. Text: send the word ‘pohwer’ with your name and Tel: 01702 334514 number to 81025. • Email: [email protected] Email: [email protected] Web: www.pohwer.net Web: www.southendmencap.org.uk

Visit www.carechoices.co.uk for further assistance with your search for care 47 Planning for end of life Although the subject of dying is often painful to preferences and choices. contemplate, planning for the end of life can be a good way to share your wishes and help your family You could use the Preferred Priorities for Care to know what you would like. Good planning for all (PPC) document to help outline your wishes. The your needs should mean that you can convey your PPC document is designed to help you prepare for wishes, including where you would like to die. You the future and gives you an opportunity to think may wish to remain in your own home or care home about, discuss, and write down your preferences and in your last days and not be admitted to hospital. priorities for care at the end of life.

When choosing a service, you should consider its It is also important to know that all health and end of life care philosophy and policies. Enabling social care staff must be trained in communication people to die in comfort and with dignity is a core regarding end of life care and will be trained in part of providing care. The way care professionals assessing the needs of individuals and carers. approach the process will be incredibly important for you, your family and carers. It is worth asking care providers whether they are working towards The Gold Standards Framework. The service should have an open approach to end This can be used in various settings, for example, of life care. It should begin the conversation with hospitals, primary care, and care homes. The aim of you and your family, and work with you and your the framework is to improve the co-ordination and GP to ensure your needs and wishes are discussed communication between different organisations and planned for. An end of life care plan should involved in providing care for someone near the end also be drawn up, as it is vital to establish your of their life.

Planning for your funeral While you are thinking about the future, you may National Association of Funeral Directors. Visit want to consider writing down your wishes for your www.dyingmatters.org/page/my-funeral-wishes funeral. This can help to alleviate pressures on your family. They may appreciate knowing your wishes and You do not have to instruct a funeral director, but that they can make sure these are considered at your if you do, ensure that the director you choose is a funeral. member of either the National Association of Funeral Directors or The National Society of Allied and By detailing your wishes, your family can be Independent Funeral Directors. These associations comforted by the fact that they don’t need to make have strict guidelines that members must adhere to. all the decisions about what you would have liked or wonder whether they are making the right choices. See page 97 for details of organisations that may be able to help you plan for the end of your life or Things to consider are included in ‘My Funeral your funeral. Wishes’, a form produced by Dying Matters and the

48 Search for care at www.carechoices.co.uk to find support in your area Care homes

All care homes and agencies providing care at home agency, publishing a report along with a rating. CQC in England must be registered with the independent quality ratings must be displayed at the operator’s regulator, the Care Quality Commission (CQC). premises and on its website. You can also find inspection reports and ratings for The CQC inspects every care home and home care all services on the CQC’s website (www.cqc.org.uk ).

Types of care home Care homes (personal care only) own home, or in hospital if you’ve been ill, or in a care If you need someone to look after you 24 hours a day, home. You will be fully involved in planning for your but don’t need nursing care, a care home offering care needs. only personal care may be the best option. Personal care includes bathing, feeding, dressing, and help with If, after a needs assessment, a care home providing moving. It is a good idea to have a needs assessment nursing care is the best solution for you, a social before you choose a care home to ensure it is the best worker will give you information to help you find a way to meet your needs, see page 14 for more on home which meets your care requirements. The cost assessments. of the nursing care part of your fees may be paid by the NHS to the home directly: the current amount is Care homes with nursing £183.92 per week. This figure may change over the A care home with nursing provides the same care and lifetime of this Directory, check with Adult Social Care. support as a care home offering personal care, but with 24-hour nursing staff on hand. If you think you For help with finding care homes and care homes may need nursing care in a home, you will need to be with nursing in your area, visit visited by a social worker or a care manager to work www.carechoices.co.uk out what care you will need. This visit might be in your

Activities in care homes The word ‘activity’ can imply many different things Lots of care homes now employ a dedicated activity but, in the context of a care home, it should mean co-ordinator. What they do and how they do it varies everything a resident does from when they open from one home to another. Increasingly, they are their eyes in the morning until they go to sleep fully integrated into the staff team, play a key part at night. Activities should stimulate residents in developing care plans and ensure that all staff emotionally, physically and mentally and, in a good appreciate the part they play in delivering high- care home, should encompass all aspects of daily quality activity provision. life. They can range from choosing what to wear, to helping with tasks around the home or garden, Ensure you speak to any potential providers about to listening to the radio or joining in with an art or the activities they provide in their care home. exercise class.

Above all, activities provide a point of interest, fun, and challenge to each day. They should enable people to participate in daily life, be engaged and maintain hobbies or activities they have enjoyed throughout their life, as well as offering the opportunity to try something new, if they wish.

Visit www.carechoices.co.uk for further assistance with your search for care 49 We are here to help you and your loved one.

Barchester care homes are welcoming new residents and provide the reassurance that residents’ well-being and safety are their priority. • Personalised residential, nursing, dementia and respite care. • All staff are well-trained in infection control and dementia care. • We’re keeping relatives connected with their loved ones. • Wide choice of nutritious and delicious menus, prepared by talented chefs. • Daily life-enriching activities, to celebrate life and keep the fun in everything we do. • Barchester is one of the UK’s leading care providers – with 25 years’ experience and award-winning health and safety record.

Call to book an appointment to ﬁ nd out how we can help.

Ashlar House Leonard Lodge Paternoster House Woodland View Epping, CM16 6TY Brentwood, CM13 1AQ Waltham Abbey, EN9 3JY Colchester, CO4 5JR 01992 721 089 01277 508 450 01992 721 087 01206 932 332

Barchester is the only care provider to win the RoSPA Health and Safety Award in 2019 & 2020.

Search for care in your area

www.carechoices.co.uk • Find care providers quickly and easily • Search by location and care need • Information on care quality With so many providers to choose from, • Links to inspection reports where do you start? • Additional information, photos and web links • Brochure requests

Home 1 Fees per week Quality rating*

Home 2 £ £ Home 3 £

We suggest that you take paper with you when visiting care homes so that you can make notes. You can download and print this checklist at www.carechoices.co.uk/checklists

Staff Personal preferences What is the minimum number of Is the home too hot/cold? Can you staff that are available at any time? control the heating in your room? Are staff respectful, friendly and polite? Is the décor to your tastes? Do staff have formal training? Are there restricted visiting hours? Are the staff engaging with residents? Is there somewhere you can go to be alone? Activities Does the home feel welcoming? Can you get involved in activities you enjoy? Catering Is there an activities co-ordinator? Can the home cater for any dietary requirements you may have? Does the home organise any outings? Does the menu change regularly? Are residents escorted to appointments? Can you eat when you like, even Do the residents seem entertained? at night? Does the home have a varied Can you have food in your room? activities schedule? Is there a choice of food at mealtimes? Is alcohol available/allowed if you Life in the home want it? Is the home adapted to suit your needs? Can visitors join you for meals? Can you bring your own furniture? Are there enough plug sockets in Fees the rooms? Do your fees cover all of the services Are there restrictions on going out? and activities? Is there public transport nearby? Are fees likely to change regularly? Does the home provide any transport? Is the notice period for cancellation of Can you make/receive calls privately? the contract reasonable? Can you decide when to get up and Could you have a trial period? go to bed? Can you keep your room if you go Does the home allow pets? into hospital? Does the home use Digital Care Can you handle your own money? Planning accessible to families? *See page 5.

Visit www.carechoices.co.uk for further assistance with your search for care 51 Tell us what you think

What have you found useful?

What could we do better?

Share your feedback Take our five minute survey

www.carechoices.co.uk/reader-survey

Home 1 Fees per week Quality rating*

Home 2 £ £ Home 3 £

We suggest that you take paper with you when visiting care homes so that you can make notes. Please use this checklist in conjunction with the care homes checklist on page 51. You can download and print this checklist at www.carechoices.co.uk/checklists

Design Health Are there clear signs throughout Can residents get help with eating the home? and drinking? Has the home been designed or How often does the home review adapted for people with dementia? residents’ medication? Are the home and grounds secure? Does the home offer help if a resident needs assistance taking Are there prompts outside the medication? residents’ rooms to help people identify their own? Do GPs visit the home regularly? Is the décor familiar to your loved one? Staff Choices Are staff trained to identify when a resident might be unwell? Do residents get choice in terms of what they wear each day? Are staff trained to spot when someone needs to go to the toilet? Are residents encouraged to be independent? Do the staff have any dementia specific training/experience? Can residents decide what to do each day? Will your loved one have a member of staff specifically responsible for Can residents have a say in the décor their care? of their room?

Approach to care Activities Does the home follow a specific Are residents able to join in with approach to dementia therapy, for household tasks like folding washing? example, validation therapy? Are there activities on each day? Will the home keep you informed Can residents walk around outside on about changes to your loved one’s care? their own? Does the home have a specific Are residents sitting in front of the TV approach to end of life care? or are they active and engaged? Does the home keep up to date with Are there rummage boxes around? best practice in dementia care?

*See page 5.

Visit www.carechoices.co.uk for further assistance with your search for care 53 Care homes and dementia A good care home will follow the concept of a Within the home, much is down to the attitude and person-centred approach to care for people with skills of the manager and the staff. Do they provide dementia. This means that the unique qualities an environment that enables a person with dementia and interests of each individual will be identified, to exercise choice and personal preferences even understood, and accounted for in any care in the later stages of the condition? Who is the planning. person in charge of championing dementia care best practice in the home? Further questions to consider The person with dementia will have an assessment are included in the residential dementia care and an ongoing personalised care plan, agreed checklist on page 53. across health and social care. This should identify a named care co-ordinator and addresses their Design and technology individual needs. The design of a care home specialising in dementia should be based on small group living, preferably They must also have the opportunity to discuss and with accommodation on one level, and with make decisions, together with their carers, about opportunities to go in and out of the building within a the use of advance statements, advance decisions safe environment. to refuse treatment, Lasting Powers of Attorney and Preferred Priorities for Care. For more information Plenty of natural light and an easy way of finding on these last two topics, see pages 57 and 48 your way around the building and grounds are respectively. essential for minimising disorientation.

It is important that care and support options are Staff training tailored to the needs of the individual. Make sure Dementia-specific training is essential to ensure that staff know the person you care for by providing care home staff understand how best to support and life story books, telling staff about their likes and care for people with dementia. Ask to speak with the dislikes, and providing belongings that bring comfort Dementia Champion and question the placement if and have meaning for them. the home does not have a specific Dementia Lead. Paying for care

When a local authority provides or arranges your towards the cost of care at home or in a care home, care services, you may be asked to contribute depending on your personal circumstances.

Financial assessment To determine whether or not you will need to be responsible for paying the full cost of your care contribute towards the cost of your support, the and support. council will conduct a financial assessment. This will look at your capital, savings, and income. Most If you have capital and savings of less than £14,250, people are likely to have to contribute something you may be asked to contribute part of your income towards the cost of their care. The value of your and the local authority may meet the shortfall. home is included as part of your capital in this assessment if you are moving into residential care, If you have capital and savings between £14,250 and except in limited circumstances. It is not included £23,250, you are likely to have to contribute towards if you are receiving care in your own home. If you the cost of your care. You may need to contribute choose not to have a financial assessment, you will part of your income, and a sliding scale operates

54 Search for care at www.carechoices.co.uk to find support in your area whereby you contribute £1 for each £250 you have If you are eligible for support from the council and in capital and savings above the lower figure. you are moving into a care home or care home with nursing, you will be given a choice of homes that If your capital and savings amount to more than charge the amount the council would usually pay for £23,250, you will likely have to pay the full cost of someone with your needs. If the home you choose your care yourself. However, you are still entitled to charges a fee in excess of the local authority’s an assessment of your needs by the council and you funding limit, you will need to find someone else to may be able to get some support with funding your meet the additional amount. This is often referred care, see below. These figures may change during to as a ‘third party payment’ or ‘top-up’ (explained the lifetime of this Directory. further on page 56).

Running out of money If your capital and savings are likely to reduce to see page 56 for more information. If funds for £23,250 through payment of care home fees, you a top-up are not available, you will need to find must let the council know well in advance. It must accommodation which can meet your needs at the undertake an assessment of your circumstances local authority fee level. before deciding if it will make a contribution. Understanding your rights before moving into care If you become eligible for the council’s support is essential. There are a number of financial products with funding your care, and the home you are living and specialist companies that may be able to help. It in charges more than the council’s fee levels, you is important to seek independent financial and legal must find someone to help pay the difference. This advice before committing yourself to anything. See is known as a ‘top-up’ or ‘third party payment’, page 56 for more information.

Non-means-tested support Some support may be available to you without the included in your financial assessment. council needing to look into your finances. You may also want to consider applying for Universal Benefits Credit (if you are under pension age) or Pension Attendance Allowance and Personal Independence Credit (if you are over pension age). Payments are non-means-tested, non-taxable benefits from the Department for Work and NHS Continuing Healthcare Pensions. There are different rates depending on NHS Continuing Healthcare is fully-funded care and the level of your needs. Everyone who needs care support, provided and paid for by the NHS. To be should consider claiming these benefits, however, eligible, your needs must be primarily health-related they will not be paid if you are, or become, a and are likely to be severe. If you are eligible for NHS permanent resident in a care home. Continuing Healthcare, you can receive the services in any setting, including your own home or in a care If you are entitled to the mobility component of home. The NHS will pay if you need healthcare from Personal Independence Payment, this payment a community nurse or a therapist as well as personal will not stop once you are in a care home and is not care to help you at home.

Self-funding your care Paying for care can be an expensive and long-term before entering into any arrangements. It is commitment, so the council strongly recommends important that you seek specialist advice from that you seek specialist information and advice appropriately qualified and regulated financial

Visit www.carechoices.co.uk for further assistance with your search for care 55 advisers, see page 57 for suggested contacts. is sold or from your estate. Interest is payable throughout the period of the loan and there is also Twelve-week property disregard a one-off fee to join the scheme which covers all If your former home is included in your financial legal and administrative costs for the lifetime of assessment, but your other capital and savings are the loan. less than £23,250, and your income is not enough to meet your care home fees, the council may share The council may limit the amount of the loan, the cost of the first 12 weeks of permanent care, depending on the equity in your property. providing it agrees that care is needed. NHS Nursing Care Contribution Deferred Payment Agreement Whether you are a temporary or permanent After the twelve-week property disregard resident, if you live in a care home that provides period, you may be offered a Deferred Payment nursing care, you may be entitled to a non-means- Agreement. This allows you to delay selling your tested Registered Nursing Care Contribution former home during your lifetime. Any fees paid (sometimes referred to as Funded Nursing Care) by the council will be charged against the value towards the cost of your nursing care. This is paid of your home, and must be repaid once the house directly to the home.

Third party payments If you are eligible for the council’s support, you will confirm that they are able to do this. be offered a choice of homes that meet the local authority’s funding rates. If you decide to live in a If the additional payments stop being paid for any more expensive home and someone is able to make reason, then you should seek help and advice from an additional payment for you, they will have to pay your council. You may have to move to a cheaper the local authority the difference between its rate home within the local authority’s funding levels. and the amount the home charges. This additional payment is called a ‘top-up’ or ‘third party payment’. If you are already resident in a care home, and no top- up was required at the time you became a resident, You are not allowed to make this additional payment the home may seek to introduce one at a later yourself, except in limited circumstances, so the date, which would need to be agreed first with the responsibility usually falls to a family member, friend, local authority. This may happen if a change to your or charity. arrangements is made at your request or with your agreement, for example you move to a nicer room. Before anyone agrees to pay your top-up, they should be aware that the amount may increase, usually once It is important to note that councils have a duty to a year, and they need to be confident that they can offer you a place at a home that accepts their funding sustain the payments for as long as they are required. rates. If no such place is available, a top-up should not They will need to sign a contract with the council to be charged.

Seeking financial advice Planning for your future care and support needs can work out how to pay for long-term care. Independent be complicated and funding care can be expensive. financial advisers are regulated by the Financial Professional advice may be helpful in enabling you Conduct Authority (FCA) and must take shared (and your family) to identify the most suitable and responsibility for the suitability of any product they cost-effective solution. recommend.

Everyone is encouraged to seek unbiased, expert Unlike advisers who are tied to particular providers, advice from independent financial advisers to help specialist care-fees advisers can offer advice on

56 Search for care at www.carechoices.co.uk to find support in your area products from across the whole market. Age UK Tel: 0800 055 6112 A list of independent financial advisers who are Web: www.ageuk.org.uk/moneymatters accredited by the Society of Later Life Advisers can be found at www.societyoflaterlifeadvisers.co.uk or Citizens Advice you can call 0333 202 0454. Web: www.citizensadvice.org.uk There is also a number of organisations that provide Money Advice Service free advice about funding care and support. These are Tel: 0800 138 7777 a good place to start if you are looking for information Web: www.moneyadviceservice.org.uk and want to see what sort of options are available. Important information

Finding care in your area Looking for care in your area? Want to know the email. They can also be saved and emailed to others. quality rating of providers you’re considering? Care Choices, publisher of this Directory, has a website The website includes detailed information for each providing comprehensive details of care providers as care provider, including the address, phone number well as essential information. and the service’s latest CQC inspection report and rating (see page 5), indicating the quality of care You can search by postcode, county or region for provided. care homes, care homes with nursing and home care providers that meet your needs across the country. You can also view an electronic version of this Directory on the site and have it read to you by Your search can be refined by the type of care you using the ‘Recite Me’ function. Visit are looking for and the results can be sent to you by www.carechoices.co.uk

How solicitors can help A solicitor can give you impartial advice about wills, affairs and should they not have an LPA. The Court gifts, estate planning and powers of attorney. Some procedure is presently very slow, and the fees are can also offer guidance on immediate and long-term quite expensive. Therefore, preparing an LPA is care plans, ensuring (if applicable) the NHS has made always advisable, providing you have somebody the correct contribution to your fees. sufficiently trustworthy to appoint as your attorney.

Lasting Powers of Attorney (LPAs) allow you to An ‘advance directive’ allows you to communicate appoint someone you trust to make decisions about your wishes in respect of future medical treatment your personal welfare, including healthcare and but it is not legally binding. You may instead wish to consent to medical treatment, and/or your property make a living will, properly known as an ‘advance and financial affairs. An LPA is only valid once decision’, setting out treatment that you do not want registered with the Office of the Public Guardian. It to receive in specified circumstances, which would allows a person of your choice to make decisions on legally have to be followed, even if you die as a result. your behalf at a time when you may be unable. Any proposed gift out of your estate needs careful The Court of Protection can issue Orders directing consideration of the benefits, risks and implications, the management of a person’s property and financial particularly on any future liability for care costs or tax affairs if they are incapable of managing their own liability. 

Visit www.carechoices.co.uk for further assistance with your search for care 57  If you don’t have your own solicitor, ask family or adapt their communications to meet your needs. friends for their recommendations. Contact several It’s important to find a solicitor who specialises in firms, explain your situation, and ask for an estimate this area of the law. Citizens Advice offers an advice of cost and an idea of timescales involved. Many service and will be able to recommend solicitors in firms will make home visits if necessary and will your area.

Comments, compliments and complaints You should feel able to complain about any aspect If your local authority has arranged and funded a of your support which affects your happiness or place for you in a care home or has contributed to comfort. This might be anything from the way you a home care service, another option is to speak to are treated by staff to the quality of the food you are your Adult Social Care department. In Southend- served. You should also feel free to make comments on-Sea, call 01702 215008 or email council@ and suggestions about possible improvements to southend.gov.uk or, in Essex, fill in the online form your surroundings and the services provided. available at www.essex.gov.uk/complaints

Making a complaint should not be made difficult If you have been unable to resolve your complaint, for you and should not affect the standard of care you can contact the Local Government and Social that you receive –whether in your own home, or in a Care Ombudsman on 0300 061 0614 and ask them care home or care home with nursing. Care services to assist you. The Local Government and Social Care are required under national essential standards of Ombudsman looks into complaints about councils quality and safety to have a simple and easy to use and some other authorities and organisations, complaints procedure. including adult social care providers (such as care homes and home care providers). It is a free service, If you are concerned about the care that you, a and its job is to investigate complaints in a fair and friend or a relative are receiving, it makes sense independent way. to speak to the manager of the service about your concerns before you take any further action. The problem may be resolved quite easily once they are made aware of it. However, if you need to make a formal complaint, you should initially contact the registered owners of the service. They have a duty to respond to any complaints made.

If you have a complaint about a breach of regulations, contact your local office of the Care Quality Commission (see page 5 for more information about the CQC).

Out-of-county care You can choose a care home outside your home suitable for your assessed needs and comply with county. You may want to be closer to friends or the paying authority’s terms and conditions. family members, or you may want to relocate to another part of the country. You should seek further advice before making your decision. If your care home place is state-funded, speak to For help finding care providers in Essex and other the local authority about who is responsible for regions, visit www.carechoices.co.uk with details your care fees, especially if you choose a care home of your requirements. in another region. Any home you choose must be

58 Search for care at www.carechoices.co.uk to find support in your area Protecting vulnerable adults Vulnerable adults may experience abuse, neglect If the abuse is also a crime such as assault, racial and worse. A vulnerable adult is a person aged 18 harassment, rape, or theft, you should involve the years or over who may be unable to take care of police to prevent someone else from being abused. themselves or protect themselves from harm or from If the police are involved, Adult Social Care will work being exploited. with them and with you to provide support.

What is adult abuse? If you are worried about contacting the police, you Abuse is mistreatment that violates a person’s can contact Adult Social Care to talk things over human and civil rights. The abuse can vary from first. If immediate action is needed, dial 999. treating someone with disrespect in a way which significantly affects the person’s quality of life, to You can also: causing actual physical suffering. • contact the Care Quality Commission (CQC) on It can happen anywhere – at home, in a care 03000 616161 if the vulnerable adult is living in a home or a care home with nursing, a hospital, registered care home, care home with nursing or in the workplace, at a day centre or educational receiving home care services; or establishment, in supported housing or in the • let a public service professional, such as a social street. Forms of abuse could be physical, sexual, worker, community nurse, GP, probation officer psychological, emotional or financial. It could also or district nurse know your concerns. They cover the issues of modern slavery, self-neglect and have responsibilities under the county’s adult institutional abuse – where the abuse affects more protection procedure and can advise you about than one person within an organisation and is not what to do next. addressed by the service’s management.

Who might be causing the abuse? The Disclosure and Barring Service (DBS) The person who is responsible for the abuse may be There is a barring system for all those intending known to the person abused and could be: to work or currently working with children and vulnerable adults. • a care worker or volunteer;

• a health worker, social care or other worker; This service combines the criminal records checking • a relative, friend or neighbour; and barring functions. For disclosure information • another resident or service user; and services, visit www.gov.uk/dbs

• an occasional visitor or someone who is providing Care home owners, home care agencies, and a service; or employment agencies that supply care workers are • someone who deliberately exploits vulnerable required to request checks as part of a range of pre- people. employment checks, including disclosures from the DBS. If you think someone is being abused, use the contact details here to tell someone. Your concerns Care providers and suppliers of care workers are also will be taken seriously and will receive prompt required to refer workers to the DBS where, in their attention, advice, and support. view, the individual has been guilty of misconduct that harmed or placed at risk of harm, a vulnerable Essex County Council adult. People who know they are confirmed on the Tel: 0345 603 7630 • Out of hours: 0345 606 1212 list but seek employment in care positions will face criminal charges including possible imprisonment. Southend-on-Sea Safeguarding Adults Board It is also an offence for an employer or voluntary Tel: 01702 215008 (option one). organisation to knowingly employ a barred person in Out of hours: 0845 606 1212 a regulated activity role.

Visit www.carechoices.co.uk for further assistance with your search for care 59 Residential care in Essex and Southend-on-Sea

This Directory is divided into the geographical areas Home care providers can be found beginning on listed on this map. page 25.

CAMBRIDGESHIRE

Saﬀron Walden SUFFOLK

Halstead Harwich

Great Dunmow Bishop’s Stortford Colchester Braintree Frinton-on-Sea HERTFORDSHIRE Brightlingsea Clacton-on-Sea West Mersea Harlow

Chelmsford Maldon Chipping Ongar Epping Southminster

Brentwood Burnham-on-Crouch

Rayleigh Basildon LONDON Canvey Island Southend-on-Sea

Grays KENT

Basildon 61 Chelmsford 71 Maldon 77 Thurrock 90

Braintree 62 Colchester 72 Rochford 78 Uttlesford 92

Brentwood 66 Epping Forest 76 Southend-on-Sea 80

Castle Point 69 Harlow 77 Tendring 85

Search for care in your area

www.carechoices.co.uk • Find care providers quickly and easily • Search by location and care need • Information on care quality • Links to inspection reports With so many providers to choose from, • Additional information, photos and web links where do you start? • Brochure requests

60 Search for care at www.carechoices.co.uk to find support in your area Basildon care homes

Acorn House – Laindon Evelyn May House 28 Somerset Road, Laindon SS15 6PE Florence Way, Langdon Hills, Basildon SS16 6AJ Tel: 01268 453216 LDA YA Tel: 01268 418683 OP D PD SI Ashview Fremnells, The, 71 River View High Road, Vange, Basildon SS16 4TR Basildon SS14 2QZ Tel: 01268 583043 PD LDA Tel: 01268 526692 PD Beech House – Basildon Glenroyd House Brownlow Bend, Basildon SS14 1QD 26 High Road North, Laindon, Basildon SS15 4DP Tel: 01268 286863 OP D Tel: 01707 601800 LDA Berrys Carehome, The Grange, The 43 Gardenia Court, Basildon SS15 5PG 69 Southend Road, Wickford SS11 8DX Tel: 01268 420763 OP LDA YA Tel: 01268 766466 OP D PD SI Bungalow, The Grovelands Lodge 306 Southend Road, Shotgate, Wickford SS11 8QW 21 Grovelands Road, Wickford SS12 9DG Tel: 01268 570702 PD LDA SI YA Tel: 01268 459941 MH YA Cameron House Herondale Plumleys, Pitsea, Basildon SS13 1NQ 2 Herondale, Basildon SS14 1RR Tel: 01268 556060 OP Tel: 01268 523399 MH CC The Laurels Ltd Heywood Lodge 130-134 Church End Lane, Runwell, 43 Western Road, Billericay CM12 9DX Wickford SS11 7DP Tel: 01277 659343 OP Tel: 01268 764105 OP D YA Hollymede Cottage Cedar House 61-63 Church End Lane, Runwell, London Road, Pitsea SS13 2BY Wickford SS11 7DP Tel: 01268 458266 LDA YA Tel: 01268 450908 OP D Central Avenue, 2 Livability Anvil House Billericay CM12 0QZ 199 Perry Street, Billericay CM12 0NX Tel: 01277 655394 OP LDA YA Tel: 01277 633950 LDA YA Chaplin Lodge London Road, 86 Nevendon Road, Wickford SS12 0QH Wickford SS12 0AR Tel: 01268 947003 OP D YA Tel: 01702 462246 OP LDA YA Clayburn Lodge Longcroft Residential Care Home 15 Clayburn Circle, Basildon SS14 1PZ 34 Swan Lane, Wickford SS11 7DD Tel: 01268 988500 MH Tel: 01268 572066 MH YA AD Estuary Housing Association Ltd – 16 Vista Road Longwood Place Wickford SS11 8EJ 110 High Road, Langdon Hill SS16 6HY Tel: 01702 462246 OP LDA YA Tel: 01268 411414 D PD LDA SI

Visit www.carechoices.co.uk for further assistance with your search for care 61 Basildon care homes continued

Mundy House Rectory Lodge Church Road, 87 Rectory Road, Pitsea SS13 2AF Basildon SS14 2EY Tel: 01268 583634 LDA MH Tel: 01268 520607 OP D YA Silvanna Court Oakes, The 84 Runwell Road, Wickford SS11 7HR 55 Railway Approach, Tel: 01268 767384 OP D PD SI Laindon SS15 6JX Tel: 01268 441096 LDA YA Third Avenue, 7-9 Wickford SS11 8RF Oaklands (Essex) Tel: 01702 462246 OP PD LDA YA Forest Glade, Dunton Hills, Laindon SS16 6SX Westacres Tel: 01268 491491 OP 65-67 Somerset Road, Basildon SS15 6PP Tel: 01268 540734 PD LDA MH Primecare 62 Downs Grove, Vange, Woodbury Court Basildon SS16 4QL Tavistock Road, Laindon SS15 5QQ Tel: 01268 553222 OP Tel: 01268 564230 OP D PD SI YA

Basildon care homes with nursing Advertisers are highlighted Anisha Grange Gifford House Care Home Outwood Common Road, London Road, Bowers Gifford, Billericay CM11 2LE Basildon SS13 2EY Advert inside front cover Tel: 01277 658529 OP D PD SI Tel: 01268 554330 OP D PD SI Fremnells, The, 71 Mountnessing Road, 230a Basildon SS14 2QZ Billericay CM12 0EH Tel: 01268 526692 PD Tel: 01702 462246 OP PD LDA SI YA Ghyll Grove Care Home For information on different types of care Ghyll Grove, Basildon SS14 2LA homes, see page 49. Tel: 01268 273173 OP D

Braintree care homes 18 Acorn Avenue Bethany House 18 Acorn Avenue, Halstead CO9 1LQ 32 Brewery Drive, Halstead CO9 1EF Tel: 01255 823547 LDA Tel: 07985 746132 LDA YA Acorn Lodge Care Home Bethel Place Bovington Road, Bezley End, Braintree CM7 5JH 9 St James Close, Halstead CO9 1GX Tel: 01371 851172 OP D LDA Tel: 07572 626452 LDA SI YA Aspen Grange Care Home Blackthorns Coldnailhurst Avenue, Braintree CM7 5FN 21-29 Dooley Road, Halstead CO9 1JW Tel: 01376 550764 OP D Tel: 01787 472170 OP D PD SI

62 Search for care at www.carechoices.co.uk to find support in your area Braintree care homes continued

Blamsters Farm Halstead Hall Care Home Mount Hill, Halstead CO9 1LR Mount Hill, Braintree Road, Halstead CO9 1SL Tel: 01255 823547 LDA Tel: 01787 476892 OP D PD Blamsters Link Imola Howe Chase, Halstead CO9 2QJ Lanham Green, Cressing, Braintree CM77 8DT Tel: 01255 823547 LDA Tel: 01376 584352 LDA YA Boars Tye Farm Residential Home Joseph Gardens 20 Boars Tye Road, Silver End, Witham CM8 3QA 7 Joseph Gardens, Silver End CM8 3SN Tel: 01376 584515 OP D PD MH SI Tel: 01376 574900 LDA YA Bradbury House Kilkee Lodge Residential Home New Street, Braintree CM7 1ES Coggeshall Road, Braintree CM7 9ED Tel: 01376 348181 OP D Tel: 01376 342455 OP Brewery House Larchwood Care Home 28 Brewery Drive, Halstead CO9 1EF 108 Broad Road, Bocking, Braintree CM7 9RX Tel: 01787 472046 LDA Tel: 01376 347777 OP D Cedars Care Home, The Meadows Sudbury Road, Halstead CO9 2BB Fairy Hall Lane, Rayne, Braintree CM77 6SZ Tel: 01787 472418 OP D PD SI Tel: 01376 340714 PD LDA MH SI YA Colne House Millard House Station Road, Earls Colne, Colchester CO6 2LT Church Street, Bocking, Braintree CM7 5LL Tel: 01787 222227 OP D MH YA Tel: 07748 903235 OP D PD Colne Place Residential Care Home Mirabeau 97 High Street, Earls Colne, Colchester CO6 2RB Sheepcotes Lane, Silver End, Tel: 01787 222314 OP Witham CM8 3PJ Tel: 01376 585599 LDA YA Drummonds The Street, Feering, Colchester CO5 9QJ New Deanery Care Home, The Tel: 01376 570711 OP PD LDA SI YA Deanery Hill, Bocking, Braintree CM7 5SR Tel: 01376 558555 OP D PD Fern Lodge 108 Broad Road, Bocking, Braintree CM7 9RX New Partnerships Lynray and Peach Cottage Tel: 01376 550432 D PD LDA SI Lynray, The Gore, Rayne, Braintree CM77 6RL Tel: 01376 329437 PD LDA YA Forest Home 58 Swan Street, Sible Hedingham, Nightingale Close, 2-4 Halstead CO9 3HT Witham CM8 1AP Tel: 01787 460361 OP Tel: 01376 511057 OP D PD LDA SI YA Grammar School House Ogilvie Court York Road, Earls Colne, Colchester CO6 2RN America Road, Earls Colne, Colchester CO6 2LB Tel: 01787 222412 PD LDA YA Tel: 01787 222355 LDA YA

Visit www.carechoices.co.uk for further assistance with your search for care 63 Life is to be loved. Residential Care | Dementia Care | Respite Care

Riverdale Care Home is a luxurious and comfortable home, perfectly suited to provide the complete care package for residents.

Riverdale Care Home 01376 386 965 65 Duggers Lane, Braintree Rating correct as Essex, CM7 1BA of October 2019

“ Extremely caring and supportive staff. Such a warm, friendly, homely atmosphere. Tasty food, enjoyable and varied activities. In my Mum’s words ‘like a five-star hotel’. I could not have chosen a better place for my Mum.” Daughter of resident, carehome.co.uk Award-winning care.

To find out more, call us on 01376 386 965 or email [email protected] www.westgatehc.co.uk/riverdale 64 Search for care at www.carechoices.co.uk to find support in your area Braintree care homes continued Advertisers are highlighted

Park View Rose Belle Kings Chase, Witham CM8 1AX 37 Cross Road, Witham CM8 2NA Tel: 01376 512443 OP D PD SI Tel: 01376 512438 OP PD LDA MH SI YA Poplars Royal Mencap Society – Churchfields Clockhouse Way, Braintree CM7 3RD Avenue Road, Witham CM8 2DT Tel: 01376 342772 OP PD LDA MH SI YA Tel: 01376 521553 OP PD LDA YA Prince Edward Duke of Kent Court St Dominics Residential Home Stisted Hall, Kings Lane, Stisted, London Road, Kelvedon, Braintree CM77 8AG Colchester CO5 9AP Tel: 01376 345534 Advert below OP D YA Tel: 01376 570359 OP D SI Priory House Tidings, The 2 Kestrel Rise, Halstead CO9 2TU 9 Brewery Drive, Halstead CO9 1BS Tel: 01787 479172 LDA YA Tel: 01787 479244 LDA Rascasse Valentine House Sheepcotes Lane, Silver End, Broadway, Silver End, Witham CM8 3RF Witham CM8 3PJ Tel: 01376 585965 OP D Tel: 01376 574900 LDA YA Willowmead Care Home Riverdale Care Home Wickham, Bishops Road, Hatfield Peverel, 65 Duggers Lane, Braintree CM7 1BA Chelmsford CM3 2JL Tel: 0208 953 7600 Advert page 64 OP D Tel: 01245 381787 OP D

Prince Edward Duke of Kent Court Stisted, Braintree At RMBI Care Co. Home Prince Edward Duke of Kent Court, we provide residential care and residential dementia support for up to 50 residents.

Residents are able to enjoy trips on our Stisted Safari Shuttle covering some of our 15 acres of beautiful grounds, or enjoy a drink in our newly opened bar ‘The Stisted Crown’. For more information, please contact us: T: 01376 345 534 | E: [email protected] Stisted Hall, Kings Lane, Stisted, Braintree Essex, CM77 8AG

Caring is our way of life www.rmbi.org.uk Registered Charity No: 1163245 Company No: 1293566

Essex Care Choices Directory advert Nov 2020.indd 1 11/11/2020 10:49:18

Visit www.carechoices.co.uk for further assistance with your search for care 65 Braintree care homes with nursing

Aspen Grange Care Home Longmead Court Nursing Home Coldnailhurst Avenue, Braintree CM7 5FN 247 London Road, Black Notley, Tel: 01376 550764 OP D Braintree CM77 8QQ Tel: 01376 344440 Braintree Nursing Home OP D MH YA 11 Coggeshall Road, Braintree CM7 9DB St George’s Witham Nursing Home Tel: 01376 345966 OP D PD MH SI AD 18-20 Avenue Road, Cedars Care Home, The Witham CM8 2DT Sudbury Road, Halstead CO9 2BB Tel: 01376 512258 OP D PD YA Tel: 01787 472418 OP D PD SI St Mary’s Court Colne View Deanery Hill, Bocking, Dame Mary Walk, Halstead CO9 2FF Braintree CM7 5SR Tel: 01787 478473 OP D Tel: 01376 328600 OP D YA

Brentwood care homes

Ardtully Retirement Residence Quiet Waters Station Lane, Ingatestone CM4 0BL 8 Thorndon Avenue, West Horndon, Tel: 01277 353888 OP D PD SI Brentwood CM13 3TT Tel: 01277 812466 LDA YA Dudbrook Hall Dudbrook Road, Kelvedon Common, Rowan House Brentwood CM14 5TQ Church Lane, Doddinghurst, Tel: 01277 372095 OP D Brentwood CM15 0NJ Tel: 01277 823853 LDA YA Heron Court 198 Brentwood Road, Herongate, Seton Care Home Brentwood CM13 3PN The Marillac, Eagle Way, Warley, Tel: 01277 810236 OP D PD SI Brentwood CM13 3BL Tel: 01277 220276 OP Howard Lodge Care Centre Beacon Hill Road, Kelvedon Common, Winifred Dell Care Home Brentwood CM14 5FQ Essex Way, Great Warley, Brentwood CM13 3AX Tel: 01277 373603 OP D PD SI Tel: 01277 220897 OP D Old Shenfield Place See the checklist on page 51 for useful suggestions 2 Hall Lane, Shenfield, Brentwood CM15 9AB of questions to ask when looking at care homes. Tel: 01277 246004 OP D PD SI

Brentwood care homes with nursing

Brentwood Care Centre Hawthorn Bungalow Larchwood Gardens, Pilgrims Hatch, Regent Way, Brentwood CM15 9NG Brentwood CM14 4TY Tel: 01277 375316 OP D PD YA Tel: 01277 202270 OP D PD LDA SI YA

66 Search for care at www.carechoices.co.uk to find support in your area Assisted Living | Nursing | Dementia Care | Respite

accomodation ideal for individuals and couples alike. With ve-star amenities including a hair salon and cinema, residents can enjoy a variety of daily activities and the choice of formal or informal dining options in the Restaurant, Bistro or Café. Exceptional 24 hour care by highly-skilled compassionate people

mind for you and your loved ones, please contact your nearest home today. 01277 508 463 | [email protected] signature-care-homes.co.uk Visit www.carechoices.co.uk for further assistance with your search for care 67 Hopes Green Care Home is a happy place to live “Mum has only been there since February of this year but the difference in her is amazing. She is so happy and looks so healthy. If I am worried about Mum I only have to ring the home and there is always someone on hand to speak to me. A great home, exceptional standards and wonderful staff.” Daughter of resident, June 2020

Our Care team provides residential and dementia care and we support our residents to maintain their independence and individuality. Call today on: 01268 977679

Hopes Green Care Home 16 Brook Road, Benfleet SS7 5JA www.fshc.co.uk/hopesgreen

Search for care in your area

www.carechoices.co.uk • Find care providers quickly and easily • Search by location and care need With so many providers to choose from, • Information on care quality where do you start? • Links to inspection reports • Additional information, photos and web links • Brochure requests

68 Search for care at www.carechoices.co.uk to find support in your area Brentwood care homes with nursing continued Advertisers are highlighted

Hutton Village Bupa Care Home Seven Arches Nursing Home Hutton Village, Brentwood CM13 1RX Lea Rigg, Cornsland, Brentwood CM14 4JN Tel: 01277 887309 Advert page 70 OP PD Tel: 01277 263076 OP D PD Leonard Lodge Signature at The Beeches Roxwell Gardens, Hutton, Brentwood CM13 1AQ The Beeches, London Road, Brentwood CM14 4NA Tel: 01277 508 450 Advert page 50 OP D MH Tel: 01277 508463 Advert page 67 OP YA Marillac Neurological Care Centre, The For information on different types of care Eagle Way, Warley, Brentwood CM13 3BL homes, see page 49. Tel: 01277 220276 OP PD SI YA

Castle Point care homes

Beeches, The Oakdale 28 Shell Beach Road, Canvey Island SS8 7NU 123 Kiln Road, Benfleet SS7 1TG Tel: 01268 455104 LDA YA Tel: 01702 553734 OP D Eco Nights Silverpoint Court Residential Care Home 1a Limetree Avenue, Benfleet SS7 5AA Silverpoint Marine, Canvey Island SS8 7TN Tel: 01268 931491 PD LDA SI YA Tel: 01268 515564 OP Elizabeth House Stafford Hall 42-56 Benfleet Road, Hadleigh SS7 1QB 138 Thundersley Park Road, South Benfleet SS7 1EN Tel: 01702 555786 OP D PD SI Tel: 01268 792727 OP D PD SI Goldenley Care Home Umika Lodge Care Home 11-13 Richmond Avenue, South Benfleet SS7 5HE Venables Close, Canvey Island SS8 7SB Tel: 01268 758487 OP D Tel: 01268 681709 OP D PD SI YA Hopes Green Vibrance – 1 Parkstone Avenue 16 Brook Road, South Benfleet SS7 5JA Benfleet SS7 1SP Tel: 01268 977679 Advert page 68 OP Tel: 01702 558571 PD LDA Longview Willow Bay Little Gypps Road, Canvey Island SS8 9HG 11 Marine Approach, Canvey Island SS8 0AL Tel: 01268 682906 OP D PD SI YA Tel: 01268 455104 LDA YA

Castle Point care homes with nursing

Ambika Lodge Care Home Moorings Nursing Home 28 Edith Road, Canvey Island SS8 0LP 167 Thorney Bay Road, Canvey Island SS8 0HN Tel: 01268 696955 OP D PD SI YA Tel: 01268 514474 OP D MH YA Godden Lodge Care home Parklands Nursing Home 57 Hart Road, Benfleet SS7 3GL 21-27 Thundersley Park Road, Benfleet SS7 1EG Tel: 01268 792227 OP D PD YA Tel: 01268 882700 OP D

Visit www.carechoices.co.uk for further assistance with your search for care 69 For care homes. For Living

Your local Bupa care homes in Essex. If you’re considering care for an elderly loved one, a warm, welcoming place close to family and friends means a lot. That’s why our choice of long and short-term care options in Essex could be something for you to think about, whether you’ve got our insurance or not.

Look in the Call us for advice or to arrange a visit listings for our homes 0808 159 7917 Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sunday and bank holidays. We may record or monitor our calls. Q117315 FEB19 CS 01087

ELDERLY CARE WITHIN A HOMELY ENVIRONMENT Baycroft Great Baddow is our second luxury care home, providing expert 24-hour residential, nursing and dementia care. We are creating homes that feel like home, where you can truly feel at ease. As much thought has been invested into the dining experience, the engaging social activities, the innovative technologies and the high quality facilities as the exemplary standards of care. These elements combined create the comfortable and fulfilling lifestyle you deserve. We are dedicated to making a better every day for you and aligning our care to your individual needs.

MOLRAMS LANE, GREAT BADDOW, CHELMSFORD ESSEX CM2 7TL 64 BEDS 020 8821 5400 [email protected] baycroft.co.uk RESIDENTIAL CARE

NURSING CARE

DEMENTIA CARE

Tell us what What have you found useful? you think What could we do better?

Share your feedback – take our five minute survey www.carechoices.co.uk/reader-survey

70 Search for care at www.carechoices.co.uk to find support in your area Chelmsford care homes Advertisers are highlighted

Agility Care Lyons Court Residential Care Home 28 Paradise Road, Writtle, Chelmsford CM1 3HP Canvey Walk, North Springfield, Tel: 01245 422901 OP PD LDA YA Chelmsford CM1 6LB Tel: 01245 451254 OP PD SI Ayletts House Main Road, Broomfield, Chelmsford CM1 7LE Madelayne Court Tel: 01245 441854 Advert page 72 OP School Lane, Chelmsford CM1 7DR Tel: 01245 443986 OP D PD SI Belfry Residential Home, The Dowsetts Lane, Ramsden Heath, Billericay CM11 1HX Massenet Tel: 01268 710116 OP Wickham Bishops Road, Hatfield Peverel CM3 2JL Tel: 01245 380773 OP LDA YA Bridgemarsh Residential Home 184 Main Road, Broomfield, Chelmsford CM1 7AJ Moulsham Home Tel: 01245 440858 D PD LDA SI 116-117 Moulsham Street, Chelmsford CM2 0JN Tel: 01245 350750 OP D PD Chignal House 107 Chignal Road, Chelmsford CM1 2JA Okeley Care Home Tel: 01245 284538 LDA Corporation Road, Chelmsford CM1 2AR Tel: 01245 287500 OP Eastham Main Road, Woodham Ferrers CM3 8RF Southborough Care Home Tel: 01245 320240 OP D PD SI 9-11 Southborough Road, Chelmsford CM2 0AG Tel: 01245 357748 OP D LDA YA Faith Global Links Ventures Ltd 158 Galleywood Road, Great Baddow, Vibrance – 24a Corporation Road Chelmsford CM2 8YT Chelmsford CM1 2AR Tel: 01245 478797 OP D LDA MH YA Tel: 01245 495010 LDA Fenham Lodge Willow Tree Lodge The Street, Hatfield Peverel, Chelmsford CM3 2EQ 133 Chignal Road, Chelmsford CM1 2JD Tel: 01245 381550 LDA YA Tel: 01245 355434 LDA MH YA

Chelmsford care homes with nursing

Admirals Reach Care Home Lawns Bupa Care Home, The Ridgewell Avenue,Chelmsford CM1 2GA Lawn Lane, Springfield, Chelmsford CM1 7JB Tel: 01245 266567 OP D PD MH Tel: 01245 809896 Advert page 70 OP PD YA Baycroft Great Baddow Manor Lodge Molrams Lane, Great Baddow, Chelmsford CM2 7TL Manor Road, Chelmsford CM2 0EP Tel: 020 8821 5400 Advert page 70 OP D PD MH SI YA Tel: 01245 496028 OP D PD LDA MH Cherry Wood Grange Care Home St Joseph’s Nursing Home 196 New London Road, Chelmsford CM2 0AR Manor House, Gay Bowers Road, Danbury CM3 4JQ Tel: 01245 293800 OP D PD SI YA Tel: 01245 223367 OP D PD Hatfield Peverel Bupa Care Home Crabbs Hill, Hatfield Peverel, Chelmsford CM3 2NZ If you are considering a care home with nursing, Tel: 01245 809870 Advert page 70 OP D PD see the checklist on page 51.

Visit www.carechoices.co.uk for further assistance with your search for care 71 Colchester care homes Advertisers are highlighted

Aldeburgh House Butterfly’s Care Home 66 Seaview Avenue, West Mersea, 186 Wivenhoe Road, Alresford, Colchester CO5 8BX Colchester CO7 8AH Tel: 01206 384392 LDA YA Tel: 01206 826872 OP PD LDA MH YA Avalon Cleaveland Lodge Spring Lane, Wivenhoe, Colchester CO7 9QD 151 Rowhedge Road, Old Heath, Colchester CO2 8EJ Tel: 01206 616893 PD LDA SI YA Tel: 01206 728801 OP D Aveley Lodge Crouched Friars Residential Home Abberton Road, Fingringhoe, Colchester CO5 7AS 103-107 Crouch Street, Colchester CO3 3HA Tel: 01206 729304 OP D Tel: 01206 572647 OP Blackbrook House Dugard Avenue, 26 Gun Hill, Dedham, Colchester CO7 6HP Colchester CO3 9EH Tel: 01206 803934 Advert outside back cover OP D Tel: 07717 745627 LDA YA Blossomwood Eight Ash Court Ltd Colchester Road, Elmstead Market, Halstead Road, Eight Ash Green, Colchester CO7 7AZ Colchester CO6 3QJ Tel: 01206 825510 LDA Tel: 01206 710366 PD LDA Butterfly’s Care Home Eleni House 1-3 Bromley Road, Colchester CO4 3JE Boxted Road, Colchester CO4 5HF Tel: 01206 861482 OP PD LDA MH YA Tel: 01206 848005 D PD LDA MH SI AD

Residential Homes for the Elderly

“Care with comfort, dignity, privacy and independence” www.crollgroup.co.uk

Ayletts Broadoaks Hill House A charming Georgian manor house, set in Broadoaks has just undergone extensive Is a gracious Georgian manor house, set an attractive garden with views across the refurbishment to provide 39 ensuite rooms, in two-thirds of an acre, a short distance Chelmer valley. Ayletts provides 25 spacious which includes a specialist 8 bed dementia wing. from the centre of the historic Roman rooms, two of which are registered as double Residents can relax and tend to the plants in our town of Colchester. rooms, and all with private ensuite facilities.. new wheelchair friendly garden.

Main Road, Broomfield, 2 Southend Road, Rochford 183 Lexden Road, Colchester Chelmsford. Essex CM1 7LE Essex SS4 1HE Essex CO3 3TE Tel: 01245 441854 Tel: 01702 545888 Tel: 01206 761309

72 Search for care at www.carechoices.co.uk to find support in your area Colchester care homes continued Advertisers are highlighted

Elm Cottage Hill House 7 Lucerne Road, Elmstead Market, 183 Lexden Road, Lexden, Colchester CO3 3TE Colchester CO7 7YB Tel: 01206 761309 Advert page 72 OP Tel: 01206 822794 LDA MH Hilton House Elm House 175 Shrub End Road, Colchester CO3 4RG 192 Wivenhoe Road, Alresford, Colchester CO7 8AH Tel: 01206 763361 OP LDA MH YA Tel: 01206 824443 LDA MH Jameson House Essex Care Consortium – Colchester 19a Chapel Street, Rowhedge, Colchester CO5 7JS Maldon Road, Birch, Colchester CO2 0NU Tel: 07717 745627 OP LDA SI YA Tel: 01206 330308 LDA YA Jamesons RCH Wormingford Road Essex Care Consortium – Marks Tey Fordham, Colchester CO6 3NS Laurels, Station Road, Marks Tey, Colchester CO6 1EE Tel: 01206 242282 LDA YA Tel: 01206 211825 LDA YA Kacee Lodge Essex Care Consortium – Plume Avenue Ivy Lodge Road, Great Horkesley, 5a Plume Avenue, Prettygate, Colchester CO3 4PG Colchester CO6 4EN Tel: 01206 563149 LDA YA Tel: 01206 272108 PD LDA Essex Care Consortium Ltd – Fordham Little Millfields The Conifers, Wormingford, Colchester CO6 3NS 21 Mill Lane, Weeley Heath CO16 9BB Tel: 01206 241366 D LDA MH SI YA Tel: 01255 823547 OP LDA YA Ewer Court Loganberry Lodge 1 Fairfax Road, Colchester CO2 7ED 79-81 New Farm Road, Stanway, Tel: 01206 562511 OP PD LDA SI YA Colchester CO3 0PG Tel: 01206 563791 OP D PD SI Freda Gunton Lodge Residential Home Balkerne Gardens, Colchester CO1 1PR Lychgate House Tel: 01206 574786 OP 145 Shrub End Road, Colchester C03 4RE Tel: 01206 500074 D MH Gables 262 Ipswich Road, Colchester CO4 0ER Maple Cottage 5 Amber Court, Berechurch Hall Road, Tel: 01206 841515 D PD LDA MH SI AD Colchester CO2 9GE Great Horkesley Manor Tel: 01206 767117 LDA YA Nayland Road, Great Horkesley, Colchester CO6 4ET Maple House Tel: 01206 271394 OP D YA 1 Amber Court, Berechurch Hall Road, Haven, The Colchester C02 9GE 84 Harwich Road, Colchester CO4 3BS Tel: 01206 766654 LDA Tel: 01206 867143 OP D Maple Lodge Henderson and Harvard 2 Amber Court, Berechurch Hall Road, Kelvedon Road, Tiptree, Colchester CO5 0LJ Colchester CO2 9GE Tel: 01621 819354 OP PD LDA SI YA Tel: 01206 766653 LDA

Visit www.carechoices.co.uk for further assistance with your search for care 73 Colchester care homes continued

Maple Manor Newlands 3 Amber Court, Berechurch Hall Road, 578 Ipswich Road, Colchester CO4 9HB Colchester C02 9GE Tel: 01206 844906 PD LDA Tel: 01206 768671 LDA Pathways Maple View 56a Baden Powell Drive, Colchester CO3 4SR 4 Amber Court, Berechurch Hall Road, Tel: 01206 761680 PD LDA SI Colchester CO2 9GE Peldon Campus Tel: 01206 549401 LDA SI YA Church Road, Peldon, Colchester CO5 7PT Marsh House Tel: 01206 735206 LDA 4 Villa Road, Stanway, Colchester CO3 0RH Penny Meadow Tel: 01206 762885 LDA MH YA 67 London Road, Marks Tey, Colchester CO6 1EB Mercers Tel: 01206 616164 PD LDA YA 14 Serpentine Walk, Colchester CO1 1XR Pinewood & Hollywood Tel: 01206 570226 LDA Smithsfield, Colchester CO1 2HP Mill House Tel: 01206 795971 LDA 102 Mill Road, Mile End, Colchester CO4 5LJ Priory Lodge Tel: 01206 845378 LDA 62 Priory Street, Colchester CO1 2QE Milton Lodge Retirement Home Tel: 01206 797243 MH YA 288-290 Ipswich Road, Colchester CO4 0ES Rawlings House Tel: 01206 841215 OP D 45 Rawlings Crescent, Highwoods, Morley Road, 43a & 43b Colchester CO4 9FB Tiptree, Colchester CO5 0AA Tel: 01206 842550 PD LDA SI Tel: 01621 819070 OP PD LDA SI YA Ridings, The Myland House 52 Spring Lane, Fordham Heath, Colchester CO3 9TG 81 Mile End Road, Colchester CO4 5BU Tel: 01206 241041 PD LDA Tel: 01206 853604 OP PD YA Rowans Nationwide Community Care Ltd– 3 Cracknell Close 50 Newbridge Road, Tiptree CO5 0HX Wivenhoe, Colchester CO7 9PY Tel: 01621 819850 PD LDA SI Tel: 01206 825508 PD LDA MH YA Seaview Nationwide Community Care Ltd– 35 Mede Way 44 Seaview Avenue, West Mersea, Wivenhoe, Colchester CO7 9HW Colchester CO5 8BY Tel: 01206 828011 PD LDA MH SI YA Tel: 01206 382800 LDA Nayland Lodge Shrub End Lodge 44-46 Nayland Road, Mile End, Colchester CO4 5EN 119 Shrub End Road, Colchester CO3 4RB Tel: 01206 853070 OP D LDA MH SI YA Tel: 01206 575996 PD LDA MH New Copford Place Residential Care Home Springfields Residential Home London Road, Copford, Colchester CO6 1YR Rectory Road, Copford Green, Colchester CO6 1DH Tel: 01206 210397 OP D Tel: 01206 211065 OP

74 Search for care at www.carechoices.co.uk to find support in your area Colchester care homes continued

St Andrews Lodge Valmark House 184 St Andrews Avenue, Colchester CO4 3AG 90 Mill Road, Mile End, Colchester CO4 5LJ Tel: 01206 797737 OP D LDA MH SI YA Tel: 01206 853539 LDA Stanway Green Lodge Whiteheather Stanway Green, Stanway, Colchester CO3 0RA Clacton Road, Weeley CO16 9DN Tel: 01206 330780 OP D PD MH SI Tel: 01255 830502 LDA Stanway Villa Willow Health Ltd 9 Nursery Close, Stanway, Colchester CO3 0RL 82a The Willows, Colchester CO2 8PX Tel: 01206 769400 PD LDA SI Tel: 01206 769713 PD LDA Sunny Lodge Woodlands Residential Home for Ladies 132 The Commons, Colchester CO3 4NR 76 Lexden Road, Colchester CO3 3SP Tel: 01206 571419 LDA Tel: 01206 571200 OP Tudor House Yarra Respite 47a London Road, Stanway, Colchester CO3 0NR 67 Collingwood Road, Colchester CO3 9AY Tel: 01206 562790 D PD LDA SI Tel: 07510 055378 LDA YA

Colchester care homes with nursing Advertisers are highlighted Abberton Manor Nursing Home Silversprings Layer Road, Colchester CO5 7NL Tenpenny Hill, Thorrington, Tel: 01206 735590 OP PD Colchester CO7 8JG Tel: 01206 251962 OP D Alderwood Care Home 39 Essex Hall Road, Colchester CO1 1ZP Springfields Nursing Home Tel: 0208 879 6550 OP Rectory Road, Copford Green, Colchester CO6 1DH Cheviot Nursing Home Tel: 01206 211065 11 Park Road, Colchester CO3 3UL OP Tel: 01206 763648 OP PD YA St Fillans Care Home St Fillans Road, Colchester CO4 0PT Colonia Court Bupa Care Home Tel: 01206 855407 St Andrews Avenue, Colchester CO4 3AN OP D YA Tel: 01206 809782 Advert page 70 OP D PD MH Tall Trees Oaks Place, Mile End Road, Foxburrow Grange Colchester CO4 5XR Ypres Road, Colchester CO2 7NL Tel: 01206 844425 OP D PD LDA MH Tel: 01206 586900 OP D PD MH SI YA Welshwood Manor Livability Treetops 37 Welshwood Park Road, Colchester CO4 3HZ 94 Victoria Gardens, Highwoods, Colchester CO4 9YE Tel: 01206 868483 OP PD Tel: 01206 844121 OP PD LDA YA Oaks Care Home, The Woodland View 15-25 Oaks Drive, Lexden, Colchester CO3 3PR 216 Turner Road, Colchester CO4 5JR Tel: 01206 932 332 Advert page 50 Tel: 01206 764469 OP D PD YA OP D PD YA

Visit www.carechoices.co.uk for further assistance with your search for care 75 Epping Forest care homes

Alder House – Care Home Physical Disabilities Marcris House Lambourne Road, Chigwell IG7 6HH Coopersale Lane, Theydon Bois, Epping CM16 7NS Tel: 0208 500 8491 OP PD YA Tel: 01992 814276 OP D Beechlands Mellows, The 42 Alderton Hill, Loughton IG10 3JB 38 Station Road, Loughton IG10 4NX Tel: 0208 508 5808 OP Tel: 0208 508 6017 OP D Belmont Lodge Care Centre Tallis House 392-396 Fencepiece Road, Neal Court, Waltham Abbey EN9 3EH Chigwell IG7 5DY Tel: 01992 713336 OP D PD SI YA Tel: 0208 500 5222 OP D Vibrance – 138-138A Mason Way Cunningham House Waltham Abbey EN9 3EJ Pike Way, North Weald, Tel: 01992 769113 LDA Epping CM16 6BL Weald Hall Residential Home Tel: 01992 524160 OP D YA Weald Hall Lane, Thornwood, Frank Foster House Epping CM16 6ND Loughton Lane, Theydon Bois CM16 7LD Tel: 01992 572427 OP D Tel: 01992 812525 OP D PD SI YA Wensley House Residential Home Honey Lane Care Home Bell Common, Epping CM16 4DL Honey Lane, Waltham Abbey EN9 3BA Tel: 01992 573117 OP D MH Tel: 0208 879 6550 OP D Willow Court Loughton Hall 23a Highbridge Street, Rectory Lane, Loughton IG10 3RU Waltham Abbey EN9 1BZ Tel: 0208 502 0772 OP D YA Tel: 01992 763815 PD LDA MH SI YA AD Lugano Residence for the Elderly Willowcroft 3 Powell Road, Buckhurst Hill IG9 5RD Sewardstone Road, Chingford E4 7RF Tel: 0208 505 2695 OP D Tel: 0208 523 8680 MH

Epping Forest care homes with nursing Advertisers are highlighted

Ashbrook Court Care Home Lambwood Heights Care home Sewardstone Road, Waltham Abbey E4 7RG Woodview, 244 Lambourne Road, Chigwell IG7 6HX Tel: 0208 524 5530 OP D Tel: 07889 211391 OP D PD SI YA Ashlar House Paternoster House The Plain, Epping CM16 6TY Paternoster Hill, Waltham Abbey EN9 3JY Tel: 01992 721 089 Advert page 50 OP D Tel: 01992 721 087 Advert page 50 OP D PD MH YA Forest Place Nursing Home Queens Court Care Home Roebuck Lane, Buckhurst Hill IG9 5QL 52-74 Lower Queens Road, Buckhurst Hill IG9 6DS Tel: 0208 505 2063 OP D Tel: 0208 559 0620 OP D PD YA

76 Search for care at www.carechoices.co.uk to find support in your area Epping Forest care homes with nursing continued

Revitalise Jubilee Lodge Sherrell House Care Home Grange Farm, High Road, 414 Fencepiece Road, Chigwell IG7 6DP Chigwell IG7 5DP Tel: 0208 501 2331 OP D PD SI YA Tel: 0208 501 3389 OP D Sewardstone Close, 1 Woodland Grove Sewardstone Road E4 7RG Rectory Lane, Loughton IG10 3RU Tel: 0208 498 5620 OP YA Tel: 0208 508 9220 OP D PD SI YA

Harlow care homes

Ashlyn Care Home Livingstone House Vicarage Wood, Harlow CM20 3HD 11 Potter Street, Harlow CM17 9AE Tel: 01279 868330 OP D Tel: 01279 641112 LDA Livability Keefield Tye Green Lodge Keefield Close, Keefield, Tye Green Village, Yorkes, Harlow CM19 5SW Harlow CM18 6QY Tel: 01279 635933 LDA YA Tel: 01279 770500 OP D PD LDA YA Livability Netteswell Rectory See page 54 for information on paying for care Manston Road, Harlow CM20 3PA homes in Essex and Southend-on-Sea. Tel: 01279 444000 LDA YA

Harlow care homes with nursing

Abbot Care Home Alexandra House – Harlow Partridge Road, Harlow CM18 6TD Hamstel Road, Harlow CM20 1BU Tel: 01279 452990 OP D PD YA Tel: 01279 454521 OP D PD SI YA

Maldon care homes

Boucherne Ltd Down Hall Residential Home 30 Holloway Road, Heybridge, Downhall Road, Bradwell-on-Sea, Maldon CM9 4SQ Southminster CM0 7QP Tel: 01621 855429 OP Tel: 01621 776509 OP D PD MH SI YA Brewster House Estoril Oak Road, Heybridge, Maldon CM9 4AX Wonston Road, Southminster CM0 7FE Tel: 01621 853960 OP D PD SI YA Tel: 01621 774776 LDA YA Deansbrook Farm Firstlings Southminster Road, Asheldham, 7 The Street, Heybridge, Southminster CM0 7DZ Maldon CM9 4NB Tel: 01621 775820 LDA YA Tel: 01621 853747 OP D

Visit www.carechoices.co.uk for further assistance with your search for care 77 Maldon care homes continued

Hailey House Southminster Residential Home Highlands Drive, Maldon CM9 6HY Station Road, Southminster CM0 7EW Tel: 0208 319 4860 OP Tel: 01621 773462 OP D Little Oaks Squeaks House Residential Care Home Braxted Road, Little Braxted, Witham CM8 3JY Steeple Road, Tel: 01621 891974 OP Southminster CM0 7BD Tel: 01621 772385 Lodge, The OP D Lodge Road, Dykes Chase, Maldon CM9 6HW Swan Care Residential Home Tel: 01621 858286 OP D 29 North Street, Tillingham CM0 7TR Longfield Care Home Tel: 01621 779171 OP D Fambridge Close, Maldon CM9 6DJ Totham Lodge Home for the Elderly Tel: 01621 857147 OP D Broad Street, Green Road, Great Totham, Mandalay Maldon CM9 8NU 13 Bridge Street, Witham CM8 1BU Tel: 01621 891209 OP D PD Tel: 01376 520280 LDA YA Villeneuve House Mansion House Residential Home Wonston Road, Southminster CM0 7FE Burnham Road, Althorne, Chelmsford CM3 6DR Tel: 01621 772610 LDA YA Tel: 01621 742269 OP D PD SI YA Windle Court Schumey’s Corner The Withywindle, Celeborn Street, 11a Queen Street, Southminster CM0 7BB South Woodham Ferrers CM3 7BR Tel: 01621 774315 LDA Tel: 01245 425980 OP D PD SI YA

Maldon care homes with nursing

Elmcroft Care Home St Peters Court Brickhouse Road, Tolleshunt Major, Maldon CM9 8JX Spital Road, Maldon CM9 6LF Tel: 01621 893098 OP D PD LDA YA Tel: 01621 840466 OP D PD MH YA

Rochford care homes Advertisers are highlighted

Ashingdon Hall Brook Care Home Church Road, Ashingdon, Rochford SS4 3HZ 17 Brook Close, Rochford SS4 1HN Tel: 01702 545832 OP MH Tel: 01702 549499 OP D MH Barling Lodge Broomhills 399 Little Wakering Road, Little Wakering SS3 0GA Stambridge Road, Rochford SS4 2AQ Tel: 01702 216132 OP D PD LDA MH SI YA AD Tel: 01702 542630 OP D PD SI YA Broadoaks Dorset Lodge Ltd 2 Southend Road, Rochford SS4 1HE 5-7 Dorset Gardens, Rochford SS4 3AH Tel: 01702 545888 Advert page 72 OP D Tel: 01702 545907 MH

78 Search for care at www.carechoices.co.uk to find support in your area Rochford care homes continued Advertisers are highlighted

Gowlands Stambridge Meadows Sutton Bridge Farm, Sutton Road, Stambridge Road, Great Stambridge, Rochford SS4 1XS Rochford SS4 2AR Tel: 01702 541761 PD LDA SI YA Tel: 01702 258525 OP Hainault Avenue, 3 Sweyne Court Care Home Rochford SS4 1UH Hockley Road, Tel: 01702 545753 LDA YA Rayleigh SS6 8EB Tel: 01268 774530 OP D YA Little Wakering House 367-369 Little Wakering Road, Little Wakering, Timber Grove Southend-on-Sea SS3 0LB Advert below London Road, Rayleigh SS6 9DT Tel: 01702 217535 OP D LDA MH YA AD Tel: 01268 780233 PD LDA SI

Rochford care homes with nursing

Badgers Rawreth Court 53 Rayleigh Avenue, Eastwood, Rawreth Lane, Rayleigh SS6 9RN Leigh-on-Sea SS9 5DN Tel: 0300 123 0808 OP D MH YA Tel: 01702 526027 LDA Rosedale Court Great Wheatley Nursing Home 6 Homestead Close, 3a Great Wheatley Road, Rayleigh SS6 7AL Rayleigh SS6 8FE Tel: 01268 777281 OP D YA Tel: 01268 773180 OP D YA

LittleWakeringHouse

Little Wakering House specialises in providing a caring and supportive environment for adults, aged 18 to 65 years and 65+ years, who have learning difficulties and/or mental health issues. Our qualified and caring staff treat all residents with dignity, respect and great encouragement. We take pride in creating a safe and homely environment, where the unique needs of each person are acknowledged and fulfilled.

We care, you flourish

T: (01702) 217535 E: [email protected] W: www.littlewakeringhouse.care

Visit www.carechoices.co.uk for further assistance with your search for care 79 Southend-on-Sea care homes Advertisers are highlighted

Aarandale Lodge Biffins Care Home 2-4 St Vincent’s Road, Westcliff-on-Sea SS0 7PR 18 Thorpedene Gardens, Shoeburyness, Tel: 01702 352096 OP D Southend-on-Sea SS3 9JB Tel: 01702 292120 OP Abbeyfield – St George’s House Park Terrace, Westcliff-on-Sea SS0 7PH Blakeney House Tel: 01702 331512 OP 33-35 Park Road, Westcliff-on-Sea SS0 7PQ Tel: 01702 335724 LDA YA Abbottswood Lodge Residential Care Home 226 Southchurch Road, Southend-on-Sea SS1 2LS Bliss Care Home Tel: 01702 462541 OP D MH 23 Cobham Road, Westcliff SS0 8EG Tel: 01702 351267 OP D PD MH Adalah Residential Rest Home Ltd 20 Cliff Road, Leigh-on-Sea SS9 1HJ Boulevard Lodge Tel: 01702 711162 OP D 163 Southchurch Boulevard, Southend-on-Sea SS2 4UT Admiral Court Tel: 01702 808814 Manchester Drive, Leigh-on-Sea SS9 3HP OP D LDA MH YA Tel: 01702 472288 OP D MH SI YA Bradbury Home 2 Roots Hall Drive, Ailsa House Residential Care Home Southend-on-Sea SS2 6DA 64-66 Genesta Road, Tel: 01702 435838 Westcliff-on-Sea SS0 8DB OP D Tel: 01702 346473 OP D PD MH SI YA Braemar Lodge Residential Care Home 481 Victoria Avenue, S Alyson House outhend-on-Sea SS2 6NL 11 Cobham Road, Westcliff-on-Sea SS0 8EG Tel: 01702 302914 OP D Tel: 01702 345566 OP D LDA SI YA Astral Lodge Residential Home Brambles Care Home 33-35 Ailsa Road, Westcliff-on-Sea SS0 8BJ 22 Cliff Road, Leigh-on-Sea SS9 1HJ Tel: 01702 472417 Advert below Tel: 01702 345409 OP D OP D Avondale Rest Home Catherine Miller House 38 Avondale Drive, Leigh-on-Sea SS9 4HN 13-17 Old Leigh Road, Leigh-on-Sea SS9 1LB Tel: 01702 713113 Tel: 01702 711934 OP D PD OP D Bali Hai Care Home 14-16 Southbourne Grove, Westcliff-on-Sea SS0 9UR Tel: 01702 479867 MH Brambles care home is situated in a quiet residential part of Leigh within walking distance of the station, beach and local Beacon House shops. All rooms are comfortably furnished with sea 18 Albion Road, Westcliff-on-Sea SS0 7DR views from most. Tel: 07496 294128 PD LDA MH SI YA All rooms en-suite • Lift & Stair lifts • Nurse call & fire alarm systems • Hairdressing • Activities • Daily Laundry services Beaufort Lodge • Chiropody treatment • Balcony views of estuary 10-12 St Vincent’s Road, Westcliff-on-Sea SS0 7PR Brambles Care Home, 22 Cliff Road, Leigh-on-Sea, Essex SS9 1HJ Tel: 01702 353640 OP D Tel: 01702 472 417 • www.bramblescarehome.co.uk

80 Search for care at www.carechoices.co.uk to find support in your area Southend-on-Sea care homes continued

Cavell Lodge Hart House 5 Blenheim Chase, Leigh-on-Sea SS9 3BZ 91 Hamstel Road, Southend-on-Sea SS2 4NF Tel: 01702 480660 OP D Tel: 01702 619611 OP MH YA Cherrycroft Hart View 59 Crowstone Road, Westcliff-on-Sea SS0 8BG 4 Valkyrie Road, Westcliff-on-Sea SS0 8BU Tel: 01702 343654 PD LDA YA Tel: 01702 433330 OP MH YA Crowstone House Havengore House Residential Care Home Crowstone Avenue, Westcliff-on-Sea SS0 8HT 27 Fairfield Road, Eastwood, Leigh-on-Sea SS9 5RZ Tel: 01702 436611 OP D PD SI YA Tel: 01702 529243 OP D PD MH YA Crowstone Manor Health and Home Ltd – North Road 38 Crowstone Road, Westcliff-on-Sea SS0 8BA 148-150 North Road, Westcliff-on-Sea SS0 7AG Tel: 01702 346465 Tel: 01702 333594 OP OP D PD LDA MH SI YA AD Cumberland Lodge Hollies, The 22 Cumberland Avenue, Southend-on-Sea SS2 4LF 70 Canewdon Road, Westcliff-on-Sea SS0 7NE Tel: 01702 354744 Tel: 01702 602361 MH OP D LDA YA Kathryn Court Delaware House 84 Ness Road, Shoeburyness SS3 9DH Maplin Way North, Shoeburyness, Tel: 01702 292800 Southend-on-Sea SS3 9PS OP D PD SI YA Tel: 01702 588501 OP D PD MH YA Kimberley Grace Care Home 15-17 Grosvenor Road, Westcliff-on-Sea SS0 8EP Elgin Rest Home Tel: 01702 347386 OP D 12-14 Manor Road, Westcliff-on-Sea SS0 7SS Tel: 01702 340172 OP D PD SI Kingston House 43 Woodfield Park Drive, Leigh-on-Sea SS9 1LN Elkington House Care Home Tel: 01702 712022 LDA YA 9 Imperial Avenue, Westcliff-on-Sea SS0 8NE Tel: 01702 348200 OP D SI Knoll, The 115 Southchurch Boulevard, Thorpe Bay, Fairmead Southend-on-Sea SS2 4UR 45 Fairmead Avenue, Westcliff-on-Sea SS0 9RY Tel: 01702 586684 PD LDA MH Tel: 01702 308197 LDA MH SI YA Legra Residential Care Home Fairview House 54 Salisbury Road, Leigh-on-Sea SS9 2JY 14 Fairview Drive, Westcliff-on-Sea SS0 0NY Tel: 01702 712222 OP D Tel: 01702 437555 OP D Lifstan Way Care Home Grandville Lodge Ltd 74 Lifstan Way, Southend-on-Sea SS1 2XE 17-19 Grand Drive, Leigh-on-Sea SS9 1BG Tel: 01702 612549 MH YA Tel: 01702 470976 OP D Lighthouse Grange, The 403-407 Westborough Road, 122 Crowstone Road, Westcliff-on-Sea SS0 8LQ Westcliff-on-Sea SS0 9TW Tel: 01702 432064 OP MH Tel: 01702 307370 LDA MH SI YA

Visit www.carechoices.co.uk for further assistance with your search for care 81 Southend-on-Sea care homes continued

Lilacs Residential Home, The Nightingale House 121 Chalkwell Avenue, Westcliff-on-Sea SS0 8NL 69-71 Crowstone Road, Westcliff-on-Sea SS0 8BG Tel: 01702 712457 OP D Tel: 01702 338552 OP D Livability Dolphin Court Ossis Lodge 179-182 Eastern Esplanade, Thorpe Bay SS1 3AA 83 Hobleythick Lane, Westcliff-on-Sea SS0 0RN Tel: 01702 584088 OP D PD LDA YA Tel: 01702 307370 OP PD LDA SI YA Manor Rest Home Palmerston House Care Home 35 Manor Road, Westcliff-on-Sea SS0 7SR 21 Palmerston Road, Westcliff-on-Sea SS0 7TA Tel: 01702 343590 OP D MH Tel: 01702 213553 OP D Maplin House Phoenix House 117-119 Church Road, Shoeburyness, 124 Crowstone Road, Southend-on-Sea SS3 9EY Westcliff-on-Sea SS0 8LQ Tel: 01702 297494 OP D PD LDA MH SI YA Tel: 01702 337057 OP PD LDA SI YA Marigold Respite Centre Poppy Lodge Care Home 62 Avenue Road, Westcliff-on-Sea SS0 7PJ 4 Drake Road, Westcliff-on-Sea SS0 8LP Tel: 01702 840699 PD LDA SI YA Tel: 01702 342793 OP D Mellor House Priory House 80 Station Road, Westcliff-on-Sea SS0 7RQ Prittlewell Chase, Westcliff-on-Sea SS0 0SR Tel: 01702 437350 LDA Tel: 01702 344145 OP D PD MH YA Melrose House Ravensmere Rest Home 95 Alexandra Road, Southend-on-Sea SS1 1HD 13-15 Manor Road, Westcliff-on-Sea SS0 7SR Tel: 01702 340682 OP D PD SI YA Tel: 01702 330347 OP D PD LDA MH SI YA AD Memory House Rose Martha Court 6-9 Marine Parade, Leigh-on-Sea SS9 2NA 64 Leigh Road, Leigh-on-Sea SS9 1LS Tel: 01702 780001 OP D YA Tel: 01702 482252 OP D YA Meteor Rest Home Sandringham 34-36 Meteor Road, Westcliff-on-Sea SS0 8DG 5-7 Westcliff Avenue, Westcliff-on-Sea SS0 7QR Tel: 01702 340518 OP D PD MH SI Tel: 01702 352911 OP D PD MH SI YA Meyrin House Sands Lodge 35 Hobleythick Lane, Westcliff-on-Sea SS0 0RP 15 Kings Road, Westcliff-on-Sea SS0 8LL Tel: 01702 437111 OP D Tel: 01702 340501 LDA MH Milton House Silversea Lodge 58 Avenue Road, Westcliff-on-Sea SS0 7PJ 46 Silversea Drive, Westcliff-on-Sea SS0 9XE Tel: 01702 437222 OP D Tel: 01702 480502 OP Newbrae Care Home Southwold House 41 Crowstone Road, Westcliff-on-Sea SS0 8BG 16-18 Cliff Road, Leigh-on-Sea SS9 1HJ Tel: 01702 430431 OP D PD SI Tel: 01702 715240 LDA YA

82 Search for care at www.carechoices.co.uk to find support in your area Southend-on-Sea care homes continued

St Edith’s Court Victoria Court Private Rest Home 18 Hillside Crescent, Leigh-on-Sea SS9 1EN 127-129 York Road, Southend-on-Sea SS1 2DX Tel: 01702 480688 OP D Tel: 01702 465574 OP D YA St Martins Residential Home West House 59 Imperial Avenue, 11 St. Vincents Road, Westcliff-on-Sea SS0 7PP Westcliff-on-Sea SS0 8NQ Tel: 01702 339883 OP D PD MH SI Tel: 01702 475891 OP D PD MH SI Westcliff Lodge Ltd SummerHill 118-120 Crowstone Road, Westcliff-on-Sea SS0 8LQ 211 Manchester Drive, Leigh-on-Sea SS9 3ET Tel: 01702 354718 OP D Tel: 01702 343062 OP D PD LDA MH SI YA Westerley Residential Care Home for the Elderly SummerLodge – Westcliffe-on-Sea 20 Grosvenor Road, Westcliff-on-Sea SS0 8EN 1 Winton Avenue, Westcliff-on-Sea SS0 7QU Tel: 01702 343139 OP PD LDA MH SI YA Tel: 01702 349209 OP SummerView Westminster House Residential Care Ltd 35 Pembury Road, Westcliff-on-Sea SS0 8DU 41 Westminster Drive, Westcliff-on-Sea SS0 9SJ Tel: 01702 343062 OP D LDA MH SI YA Tel: 01702 333034 OP MH AD SunFlowers Whittingham House 37 Pembury Road, Westcliff-on-Sea SS0 8DU Whittingham Avenue, Southend-on-Sea SS2 4RH Tel: 01702 343062 OP D PD LDA MH SI YA Tel: 01702 614999 OP D YA Valkyrie Lodge Windermere Rest Home 27 Valkyrie Road, Westcliff-on-Sea SS0 8BY 23-25 Windermere Road, Southend-on-Sea SS1 2RF Tel: 01702 302642 MH Tel: 01702 303647 OP D

Southend-on-Sea care homes with nursing

Admiral Court Brooklands Nursing Home Manchester Drive, Leigh-on-Sea SS9 3HP 25 Lambeth Road, Eastwood, Leigh-on-Sea SS9 5XR Tel: 01702 472288 OP D MH SI YA Tel: 01702 525375 OP D PD YA Alexander House Private Nursing Home Cedars Care Home 25-27 First Avenue, Westcliff-on-Sea SS0 8HS 14 Sweyne Avenue, Southend-on-Sea SS2 6FQ Tel: 01702 346465 OP D PD LDA MH SI YA AD Tel: 01702 236090 OP D Boscombe Lodge Nursing Home Clifton Lodge 65 Boscombe Road, Southend-on-Sea SS2 5JD Balmoral Road, Westcliff-on-Sea SS0 7DB Tel: 01702 603444 OP D Tel: 01702 238240 OP D MH YA Britannia Lodge Fernbrook House 1 Ailsa Road, Westcliff-on-Sea, 37-47 Fernbrook Avenue, Southend-on-Sea SS0 8BJ Southend-on-Sea SS1 2QW Tel: 01702 432927 MH Tel: 01702 460364 OP D

Visit www.carechoices.co.uk for further assistance with your search for care 83 Alexandra House Harwich Essex Residential & dementia care MHA is a charity with over 75 years’ experience providing quality care and supporting families. We offer full-time and respite care: • Personalised care plans, developed with residents and their family • Homely bedrooms with en suite wet rooms • Dedicated chaplain to provide pastoral care • Music therapy for our residents living with dementia

Call or visit us online to arrange a visit 01255 503 340 www.mha.org.uk/alexandrahouse

Search for care in your area

84 Search for care at www.carechoices.co.uk to find support in your area Southend-on-Sea care homes with nursing continued

Joseph House Nursing Home Mountdale Nursing Home 51-53 Elm Road, Shoeburyness, 59 Mountdale Gardens, Leigh-on-Sea SS9 4AP Southend-on-Sea SS3 9PD Tel: 01702 421019 OP D PD LDA YA AD Tel: 01702 297217 OP D PD MH Norton Place Langley Lodge Nursing Home 162 Ness Road, Shoeburyness SS3 9DL 39 Imperial Avenue, Westcliff-on-Sea SS0 8NQ Tel: 01702 291221 OP D PD LDA YA Tel: 01702 340186 OP D PD SI YA AD Old Leigh House Livability Kenway Court 3 Old Leigh Road, Leigh-on-Sea SS9 1LB 5 Kenway, Southend-on-Sea SS2 5DX Tel: 01702 711111 LDA MH Tel: 01702 440750 PD LDA YA Uplands Maranatha Residential Home 27-31 Cobham Road, 211 York Road, Southend-on-Sea SS1 2RU Westcliff-on-Sea SS0 8EG Tel: 01702 467675 OP Tel: 01702 352752 OP YA

Tendring care homes Advertisers are highlighted

Abbey Care Home Belamacanda 28 North Road, Clacton-on-Sea CO15 4DA 172-174 The Street, Little Clacton, Tel: 01255 420660 OP D PD LDA MH Clacton-on-Sea CO16 9LX Tel: 01255 862238 OP PD YA Acorn Village Mistley Hall, Clacton Road, Mistley, Blenheim Care Home Manningtree CO11 2NJ 39-41 Kirby Road, Walton-on-the-Naze CO14 8QT Tel: 01206 394124 LDA YA Tel: 01255 675548 OP D PD SI Adjuvo Care Essex Ltd – Brightlingsea Brain Injury Rehabilitation Trust 162 Church Road, Brightlingsea, Colchester CO7 0QU – Cook Close (Dover Court) 14 Cook Close, Dover Court, Harwich CO12 3UE Tel: 01206 305835 MH PD LDA Tel: 01255 240095 PD YA Alexandra House – Harwich Brandon House Marine Parade, Dovercourt, Harwich CO12 3JY 15-19 Jackson Road, Clacton-on-Sea CO15 1JP Tel: 01255 503340 Advert page 84 OP D Tel: 01255 426024 MH Anchor Lodge Retirement Home Brenalwood Care Home Cliff Parade, Walton-on-the-Naze CO14 8HB Hall Lane, Walton-on-the-Naze CO14 8HN Tel: 01255 850710 OP D PD LDA YA Tel: 01255 675632 OP D PD SI Arundel House – Frinton-on-Sea Brooklyn House 34 Harold Road, Frinton-on-Sea CO13 9BE 22-24 Nelson Road, Clacton-on-Sea CO15 1LU Tel: 01255 852046 LDA Tel: 01255 430324 OP D YA Bamburgh House Bruntsfield House Clacton Road, Thorrington CO7 8JN 68-70 Wellesley Road, Clacton-on-Sea CO15 3PL Tel: 01206 252491 OP YA Tel: 01255 317191 D LDA SI YA

Visit www.carechoices.co.uk for further assistance with your search for care 85 Tendring care homes continued

Bungalow, The Croft, The Plains Farm Close, Ardleigh, Colchester CO7 7QU Thorrington Road, Great Bentley, Colchester CO7 8PR Tel: 01206 843661 OP PD LDA SI YA Tel: 01206 251904 OP LDA YA Butterfly’s Care Home Danbury 23 Percival Road, Walton-on-the-Naze CO14 8HH 75 Wash Lane, Clacton-on-Sea CO15 1DB Tel: 01255 674902 PD LDA MH YA Tel: 01255 319880 PD LDA YA Cavendish Care Homes Ltd Delamer House 26 Kings Road, Clacton-on-Sea CO15 1AZ 41 Naze Park Road, Walton-on-the-Naze CO14 8JR Tel: 01255 423861 OP D Tel: 01255 852366 OP Cavendish House Don Thomson House Residential Care Home 27 Carnarvon Road, Clacton-on-Sea CO15 6QF Low Road, Dovercourt, Harwich CO12 3TS Tel: 01255 426842 D PD LDA MH SI YA Tel: 01255 240978 OP D PD SI Cedars, The Dovercourt House Residential Care Home 6 Russell Road, Clacton-on-Sea CO15 6BE 23-25 Fronks Road, Dovercourt, Harwich CO12 3RJ Tel: 01255 433619 OP D MH Tel: 01255 506010 OP D MH Cherry Leas Care Home Ducks Halt 7 Third Avenue, Clacton-on-Sea CO15 5AP 8 Walton Road, Kirby-le-Soken CO13 0DU Tel: 01255 221726 OP Tel: 01255 853930 OP PD LDA MH YA Chrislyn House Elm Tree 14 Rosemary Road, Clacton-on-Sea CO15 1NX Elm Tree Avenue, Frinton-on-Sea CO13 0AX Tel: 01255 428301 OP D PD LDA MH SI YA Tel: 01255 677747 OP D YA Clacton Family Trust Ernest Luff Homes 107-111 Pier Avenue, Clacton-on-Sea CO15 1NJ 2-4 Luff Way, Garden Way, Tel: 01255 258892 PD LDA SI YA Walton-on-the-Naze CO14 8SW Tel: 01255 679212 OP D Corner House 67-69 Wash Lane, Clacton-on-Sea CO15 1DB Fairview Tel: 01255 432415 OP PD LDA MH 68 Freeland Road, Clacton-on-Sea CO15 1LX Tel: 0845 880 2526 PD LDA MH Corner Lodge Ltd 185-193 Meadow Way, Jaywick, Firs, The Clacton-on-Sea CO15 2HP Thorpe Road, Kirby Cross, Frinton-on-Sea C013 0NJ Tel: 01255 220228 OP D SI Tel: 01255 862617 OP PD LDA YA Cottage Residential Care Home, The Four Winds 51 High Street, Brightlingsea, Colchester CO7 0AQ 32a Church Road, Brightlingsea CO7 0JF Tel: 01206 303676 D PD LDA MH Tel: 01206 308176 LDA YA Cottage Walk, 4 Frintondene Care Home Clacton-on-Sea CO16 8DG 4 Third Avenue, Frinton-on-Sea CO13 9EG Tel: 01255 474010 PD LDA YA Tel: 01255 679635 OP

86 Search for care at www.carechoices.co.uk to find support in your area Tendring care homes continued

Gairloch Residential Care Home Maitland House 11-15 Russell Road, Clacton-on-Sea CO15 6BE 33 Church Road, Clacton-on-Sea CO15 6AX Tel: 01255 422788 OP D Tel: 01255 421415 OP Glengariff Residential Home Marmora Care Home 45 Freeland Road, Clacton-on-Sea CO15 1LX 4-6 Penfold Road, Clacton-on-Sea CO15 1JN Tel: 01255 220397 OP D Tel: 01255 422719 OP D Haven Lodge Meadowcroft Residential Care Home 14 Wellesley Road, Clacton-on-Sea CO15 3PP Steam Mill Road, Bradfield, Tel: 0845 880 2526 LDA MH Manningtree CO11 2QY Tel: 01206 393879 OP D PD LDA SI YA Haven Residential Care Home Ltd, The 27 Penfold Road, Clacton-on-Sea CO15 1JN Mid Meadows Tel: 01255 436403 MH YA 72-74 Elm Tree Avenue, Frinton-on-Sea CO13 0AS Holland Road Tel: 01255 675085 OP PD LDA YA 48 Holland Road, Clacton-on-Sea CO15 6EL Tel: 01255 429499 PD LDA YA Mistley Manor 2 Long Road, Mistley, Manningtree CO11 2HN Homeacre Tel: 01206 391488 OP D PD SI YA 28 Hayes Road, Clacton-on-Sea CO15 1TX Tel: 01255 425365 OP D Morell Lodge Rosier Home, 22-24 Harold Road, Jenny’s House Clacton-on-Sea CO15 6AJ 36 Old Road, Clacton-on-Sea CO15 1HX Tel: 01255 427604 OP D MH Tel: 01255 220086 PD LDA Nest Healthcare Lime Court Care Home 49 Arnold Road, Clacton-on-Sea CO15 1DE Lime Avenue, Dovercourt CO12 4DE Tel: 01245 355434 OP PD MH SI YA AD Tel: 01255 506340 OP D Oaklands Care Home Lime Trees 34a-34b Church Road, Brightlingsea, Sparrows Corner, Harwich Road, Colchester CO7 0JF Great Oakley, Harwich CO12 5AD Tel: 01206 305622 OP Tel: 01255 880281 D PD MH SI Oakley House Little Paddocks 11 Oakley Road, Harwich CO12 4QZ The Street, Little Clacton, Clacton-on-Sea CO16 9LG Tel: 01255 880281 LDA MH Tel: 01255 860309 PD LDA Oaks Residential Care Home, The Lodge Care Home 14 St Mary’s Road, Aingers Green, Great Bentley, 82 Kirby Road, Walton-on-the-Naze CO14 8RJ Colchester CO7 8NN Tel: 01255 850809 OP D Tel: 01206 250415 OP D MH SI Magdalen Close Hostel Orchards, The 1-5 Magdalen Close, Clacton-on-Sea CO15 3LS Station Road, Thorrington, Colchester CO7 8JA Tel: 01255 432951 D PD LDA SI Tel: 01206 250676 LDA MH SI YA

Visit www.carechoices.co.uk for further assistance with your search for care 87 Tell us what you think

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88 Search for care at www.carechoices.co.uk to find support in your area Tendring care homes continued

Penfold Lodge Saresta and Serenade 8-10 Penfold Road, Clacton-on-Sea CO15 1JN Bromley Road, Elmstead Market, Colchester CO7 7BX Tel: 01255 223311 MH Tel: 01206 827034 PD LDA SI YA Penny Pot Care Home Spring Lodge 8-16 Alton Road, Clacton-on-Sea CO15 1LB 23 Vicarage Gardens, Clacton-on-Sea CO15 1BU Tel: 01255 424077 OP D Tel: 01255 420045 OP Peter House St Albans House Sneating Hall Lane, Kirby-le-Soken, 2 St Albans Road, Clacton-on-Sea CO15 6BA Frinton-on-Sea CO13 0EW Tel: 01255 221698 PD LDA YA Tel: 01255 861241 OP PD LDA MH YA St Marks Residential Care Home Point Clear Road, 165 38-40 Wellesley Road, Clacton-on-Sea CO15 3PW St Osyth, Clacton-on-Sea CO16 8JB Tel: 01255 421750 OP D Tel: 01255 823547 OP LDA St Michael’s Care Home Quenby Rest Home 93 Marine Parade East, Clacton-on-Sea CO15 6JW Brightlingsea Road, Thorrington, Tel: 0207 723 2527 OP D PD SI Colchester CO7 8JH Tel: 01206 593594 OP D MH Stronvar Rest Home Church Road, Brightlingsea, Colchester CO7 0QT Ramsay Manor Tel: 01206 304007 OP D Ramsey Road, Ramsey, Harwich CO12 5EP Tel: 01255 880308 OP D Tamarind, The 112 Ramsey Road, Dovercourt, Harwich CO12 4RN Read House Tel: 01255 507283 LDA 23 The Esplanade, Frinton-on-Sea CO13 9AU Tel: 01255 673654 OP PD SI Tang Hall Residential Home 18 Cottage Grove, Bockings Elm, Regent House Clacton-on-Sea CO16 8DH 28-30 Wellesley Road, Clacton-on-Sea CO15 3PP Tel: 01255 421304 OP D MH Tel: 01255 421122 MH Tendring Meadows Retreat, The The Heath, Tendring, Clacton-on-Sea CO16 0BZ 64 Hall Lane, Tel: 01255 870900 D PD LDA MH SI Walton-on-the-Naze CO14 8HD Tel: 01255 675948 OP PD LDA MH YA Trinity House 47 High Street, Manningtree CO11 1AH Ridgewell House Tel: 01206 394550 LDA YA 95 Dulwich Road, Holland-on-Sea, Clacton-on-Sea CO15 5LZ Victoria Road, 21a Tel: 01255 815633 OP D Clacton-on-Sea CO15 6BH Tel: 01255 225420 PD LDA YA Rowland House 7 Rowlands Yard, Main Road, Waters View Residential Home Harwich CO12 4ND 85 Harwich Road, Little Oakley, Harwich CO12 5JA Tel: 01255 551769 PD LDA YA Tel: 01255 880516 OP D PD MH SI YA

Visit www.carechoices.co.uk for further assistance with your search for care 89 Tendring care homes continued

Wellwick House Woodboro Residential Care Home 100 Colchester Road, St Osyth, 29-31 Skelmersdale Road, Clacton-on-Sea CO16 8HB Clacton-on-Sea CO15 6BZ Tel: 01255 823547 OP LDA YA Tel: 01255 434543 OP D PD MH YA Winchester House York House and Aldersmore 90 Frinton Road, Frinton-on-Sea CO13 0HJ 19 York Road, Holland-on-Sea CO15 5NS Tel: 01255 678813 OP Tel: 01255 814333 OP PD LDA MH SI YA Winsford House See the checklist on page 51 for useful suggestions 43 St Pauls Road, Clacton-on-Sea CO15 6AU of questions to ask when looking at care homes. Tel: 01255 424044 OP D

Tendring care homes with nursing

Beaumont Manor Kingsgate Care Home Kirby Road, Great Holland, Frinton-on-Sea CO13 0FB 22-24 Carnarvon Road, Tel: 01255 388500 OP D PD MH SI Clacton-on-Sea CO15 6QF Tel: 01255 879140 OP D PD SI YA Driftwood Lodge 17 Woodrows Lane, Clacton-on-Sea CO16 8DN Little Holland Hall Tel: 01255 223146 PD LDA SI YA Frinton Road, Edensor Care Centre (Diagramma Healthcare) Holland-on-Sea CO15 5SS 3-9 Orwell Road, Clacton-on-Sea CO15 1PR Tel: 01255 813402 OP D PD LDA MH Tel: 01255 423317 OP D PD MH SI YA Seaview House Nursing Home Five Stacks Residential Care Centre 14-16 Colne Road, 209 Point Clear Road, St Osyth, Clacton-on-Sea CO15 1PY Clacton-on-Sea CO16 8JD Tel: 01255 421480 MH Tel: 01255 820417 OP D PD LDA MH YA Seven Rivers Haven Lodge – Care Home with Nursing Physical Disabilities Reckitts Close, Holland Road, Hall Road, Great Bromley, Clacton-on-Sea CO15 6PG Colchester CO7 7TR Tel: 01255 435777 OP D PD LDA MH Tel: 01206 230345 OP PD LDA SI YA

Thurrock care homes

A M Care Home Ltd Avalon 56-58 Lodge Lane, Grays RM16 2YH Longhouse Road, Tel: 01375 379134 LDA MH YA Chadwell St Mary, Grays RM16 4QP Tel: 01375 841402 PD LDA SI YA Allensmead 13 Grangewick Road, Aveley House Grays RM16 2DW 6 Park Lane, Aveley, South Ockendon RM15 4UD Tel: 01375 374003 LDA Tel: 01708 863289 LDA

90 Search for care at www.carechoices.co.uk to find support in your area Thurrock care homes continued

Barn and Coach, The Long Lane High Road, North Stifford, Grays RM16 5UE 130 Long Lane, Grays RM16 2PR Tel: 01375 383543 OP D Tel: 01375 394649 LDA Bennett Lodge Meesons Lodge (Care Management Group) Waterson Road, Chadwell St Mary RM16 4LD Henry De Grey Close, Meesons Lane, Tel: 01375 842724 OP D PD SI YA Grays RM17 5GH Tel: 01375 383267 LDA Breakaway 23 Park Lane, Aveley, South Ockendon RM15 4UB Merrie Loots Farm Residential Home Tel: 01708 861520 OP PD LDA SI YA East Tilbury Road, Linford SS17 0QS Tel: 01375 673178 OP D YA Cedar House 249-251 Southend Road, Stanford-le-Hope SS17 7AB Mollands Lane, 117-119 Tel: 01375 768505 OP D South Ockendon RM15 6DJ Tel: 01708 851963 OP LDA YA Collins House Springhouse Road, Corringham SS17 7LE Oak House Tel: 01375 652987 OP D 103 Corringham Road, Stanford-le-Hope SS17 0BA Dexter Close Tel: 07795 127114 OP D PD 44 Dexter Close, Grays RM17 5AU Tel: 01375 396497 LDA Orchid 51 Mollands Lane, South Ockendon RM15 6DH Gallimore Lodge Tel: 01708 851189 LDA YA Meesons Lane, Grays RM17 5HR Tel: 01375 498500 PD LDA SI YA Satash Community Care Project Ltd 109-111 Mollands Lane, Hollyrose House South Ockendon RM15 6DJ 116 Lodge Lane, Grays RM16 2UL Tel: 01708 856592 LDA YA Tel: 01375 371940 D MH YA AD Sunnyside House Ltd Hollywood Rest Home 130 High Street, Aveley, 34 Cresthill Avenue, Grays RM17 5UJ South Ockenden RM15 4BX Tel: 01375 382200 OP D MH YA AD Tel: 01708 861201 LDA Homesteads, The Whitecroft, The 216 Southend Road, Stanford Road, Orsett, Stanford-le-Hope SS17 7AQ Grays RM16 3JL Tel: 01375 402444 LDA Tel: 01375 892850 OP D Larwood Woolifers Avenue, 38a Fullbrook Lane, South Ockendon RM15 5JY Corringham, Stanford-le-Hope SS17 9AU Tel: 01708 857354 LDA Tel: 01375 640292 PD LDA SI YA Leatherland Lodge See page 54 for information on paying for care Darenth Lane, South Ockendon RM15 5LS homes in Essex and Southend-on-Sea. Tel: 01708 853059 OP D PD SI YA

Visit www.carechoices.co.uk for further assistance with your search for care 91 Thurrock care homes with nursing See page 93 for the Service User Bands key.

Bluebell Nursing and Residential Home Estuary Housing Association Ltd Stanley Road, Thurrock, Grays RM17 6QY – 1 Bradd Close Tel: 01375 369318 OP D SI South Ockenden RM15 6SA Tel: 01708 670568 OP PD LDA YA Carolyne House Waterson Road, Grays Court Chadwell St Mary RM16 4LD Church Street, Grays RM17 6EG Tel: 01375 843756 OP D PD SI YA Tel: 01375 376667 OP D Coach House, The Willows Lodge Care Home 10 Woodward Heights, Grays RM17 5RR 82-84 Calcutta Road, Tilbury RM18 7QJ Tel: 01375 396041 OP PD SI YA Tel: 01375 852020 OP D MH SI YA

Uttlesford care homes Advertisers are highlighted

Bings Hall Fiorano Chelmsford Road, Felsted, Walden Road, Thaxted CM6 2RE Great Dunmow CM6 3EP Tel: 01371 831856 LDA YA Tel: 01371 820544 OP D Glendale Residential Care Home Broome End 14 Station Road, Pines Hill, Stansted Mountfitchet CM24 8EX Felsted CM6 3HB Tel: 01279 816455 OP D YA Tel: 01371 820453 OP D PD SI YA Falcon House Residential Home Grange, The George Green, Little Hallingbury, Fallow Drive, Newport, Bishop’s Stortford CM22 7PP Saffron Walden CB11 3RP Tel: 01279 658393 OP Tel: 01799 243 005 Advert below OP D

The Grange Care Home Brand new luxury care home

In these difficult times the elderly population is particularly vulnerable at home. If you’re concerned about how your relative will cope and would like them to have more support, The Grange in Newport near Saffron Walden, provides family-led care delivered by highly trained staff. As a brand new home, our facilities are luxurious and modern and we offer residents a safe, clean and secure environment to live, safely and as they choose.

01799 243 005 Fallow Drive, off Bury Water Lane, Newport, Saffron Walden, Essex, CB11 3RP Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism www.countrycourtcare.com User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs

92 Search for care at www.carechoices.co.uk to find support in your area Uttlesford care homes continued

Hargrave House Maranello 103 Cambridge Road, Stansted CM24 8BY Walden Road, Tel: 01279 817272 OP D YA Thaxted CM6 2RE Tel: 01376 574900 LDA Hatfield Haven Hatfield Heath, Stortford Road, Mountfitchet House Bishop’s Stortford CM22 7DL Coltsfield, Stansted CM24 8LH Tel: 01279 730043 OP Tel: 0333 321 1932 OP D PD MH HF Trust – Pound Lane Redbond Lodge Bradbury Resource Centre, Pound Lane, Ugley, Chequers Lane, Bishop’s Stortford CM22 6HP Dunmow CM6 1EQ Tel: 01279 816165 OP LDA YA Tel: 01371 873232 OP D PD SI Humfrey Lodge For information on different types of care Rochelle Close, Thaxted CM6 2PX homes, see page 49. Tel: 01371 830878 OP D PD SI YA

Uttlesford care homes with nursing Advertisers are highlighted

Croft House Bupa Care Home Moat House, The Braintree Road, Great Easton, Great Dunmow, Great Dunmow CM6 1HR Dunmow CM6 2DL Tel: 01371 868142 Advert page 70 OP PD Tel: 01371 870192 OP D Hatherley Care Home Ltd Mountfitchet House Chaters Hill, Coltsfield, Saffron Walden CB10 2AB Stansted CM24 8LH Tel: 01799 508080 OP D PD MH SI Tel: 0333 321 1932 OP D PD MH Highfield Care Home Stanley Wilson Lodge Care Home 9-11 Mandeville Road, Four Acres, Saffron Walden CB11 4AQ Saffron Walden CB11 3JD Tel: 01799 524936 OP D PD SI YA Tel: 01799 529189 OP D

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Visit www.carechoices.co.uk for further assistance with your search for care 93 Useful local contacts

Alzheimer’s Society Epping Forest Tel: 0333 150 3456 Latton Bush Centre, Southern Way, Email: [email protected] Harlow CM18 7BL Web: www.alzheimers.org.uk/dementiaconnect Tel: 01279 427522 Email: [email protected] Phone support Dementia advisers will listen and provide the Grays and Thurrock support and advice you need, including help in your Civic Offices, area and online information. Dementia Connect New Road RM17 6SL offers regular calls. The support line is open from Tel: 01375 413756 Monday to Wednesday, 9.00am to 8.00pm; Email: [email protected] Thursday to Friday, 9.00am to 5.00pm; and Saturday to Sunday, 10.00am to 4.00pm. Harlow Latton Bush Centre, Online support Southern Way CM18 7BL Dementia Connect online support is available round Tel: 01279 418331 the clock through Alzheimer’s Society’s website. Email: [email protected] Answer a few simple questions about yourself, or someone you know, to get personalised and Mid Essex relevant information and advice. Online support Widford Business Centre, includes Talking Point, an online community where 33 Robjohns Road, you can chat to others in a similar situation, and a Chelmsford CM1 3AG dementia directory for local services. Tel: 01245 260911 Email: [email protected] Face to face support Our local dementia advisers can meet you to offer Uttlesford further support, advice and information face to Widford Business Centre, 33 Robjohns Road, face, from someone who understands what you’re Chelmsford CM1 3AG going through. They will also connect you to other Tel: 01245 260911 face to face services in your area, including local Email: [email protected] support groups. Carers Choices Basildon and Brentwood Services to support the carer and the person they Royce House, 630-634 London Road, care for. Westcliff-on-Sea SS0 9HW The White House, Kiln Road, Benfleet SS7 1BU Tel: 01245 260911 Tel: 01268 881130 Email: [email protected] Web: www.carerschoices.org

Castlepoint and Rochford Citizens Advice Essex Royce House, 630-634 London Road, Free, independent and confidential advice. Westcliff-on-Sea SS0 9HW Tel: 0344 477 0808 Tel: 07710 085419 Web: www.essexcab.org.uk Email: [email protected] Basildon, Wickford and Billericay Colchester and District Tel: 0300 330 2101 43 Shrub End Road CO3 3UE • Tel: 01206 573708 Web: Email: [email protected] www.citizensadvice.org.uk/local/south-essex

94 Search for care at www.carechoices.co.uk to find support in your area Braintree, Halstead and Witham people in Basildon, Brentwood and Thurrock. Tel: 0344 499 4719 Provides support during a period of crisis and avoids Web: www.bhwcab.org.uk admission to hospital where possible. Brentwood Community Hospital, Brentwood Crescent Drive CM15 8DR Tel: 0300 330 2101 Tel: 01277 695110 (Monday to Friday); and Web: 07957 643140 (Saturday, Sunday and Bank Holidays). www.citizensadvice.org.uk/local/south-essex Essex Dementia Care Colchester Supports people with dementia to live active and Tel: 0300 330 2104 fulfilling lives. Web: Tel: 01245 363789 www.citizensadvice.org.uk/local/colchester Email: [email protected] Web: www.essexdementiacare.org.uk Epping Forest Tel: 0344 477 0808 Essex Care Association (ECA) Web: www.citizensadviceefd.org.uk Represents the interests of independent social care providers locally, regionally and nationally. Harlow Tel: 01268 565551 Tel: 0344 477 0808 Email: [email protected] Web: www.citizensadvice.org.uk/harlow Web: www.essexcare.org.uk Maldon and District Mencap Tel: 01621 875774 A countywide charity working with local groups and Web: www.citizensadvice.org.uk/local/maldon- other organisations to support people with learning district disabilities and their families and carers. Rochford and Rayleigh City of Chelmsford Mencap Tel: 0300 330 2101 Tel: 01245 268303 Web: www.citizensadvicerochford.org.uk Email: [email protected] Southend-on-Sea Web: www.cityofchelmsfordmencap.org.uk Tel: 0344 477 0808 Web: www.citizensadvicesouthend.org.uk Essex Mencap Tel: 07874 805515 Tendring Tel: 0344 411 1444 Southend-on-Sea’s Health and Wellbeing Web: www.citizensadvice.org.uk/tendring Information Point (SHIP) Southend-on-Sea’s online directory of health and Thurrock Citizens Advice wellbeing information. Tel: 0300 330 2101 Web: www.livewellsouthend.com Web: www.citizensadvice.org.uk/local/south-essex South Essex Care and Health Association (SECHA) and Essex Bed Register Uttlesford Promotes first class care for those who are cared for Tel: 01799 618840 by its members – residential or nursing care home Web: www.uttlesfordcab.org.uk providers and others who provide professional care services. Dementia Intensive/Crisis Support Team (North Tel: 01268 784501 East London NHS Foundation Trust) Email: [email protected] Based at Brentwood Community Hospital for Web: www.secha.org.uk 

Visit www.carechoices.co.uk for further assistance with your search for care 95  Southend Mencap and advice on a range of topics, including welfare Supports people with learning disabilities in Essex. benefits, care homes, housing options, social care, Tel: 01702 341250 (general support) or bereavement support and local services. 01702 334514 (advocacy service). Tel: 01245 346106 Email: [email protected] (general support) or southendmencap.advocacy@ Befriending – through a weekly visit or phone hotmail.co.uk (advocacy service). call this befriending service provides friendship Web: www.southendmencap.org.uk and support for anyone over 60 to help combat loneliness and social isolation. Vibrance Tel: 01268 525353 Aims to enable people with a range of disabilities to have a greater voice and presence within their Volunteering – Age UK Essex has a number communities. of volunteering opportunities from general Tel: 0208 477 1800 administration roles to befriending and Email: [email protected] fundraising volunteers. Web: www.vibrance.org.uk Tel: 01245 207011

Age UK Essex Age UK Essex Information and Advice Service Widford Hall, Widford Hall Lane, – a free and confidential advice Off Tattersall Way, service for anyone aged 50 Chelmsford CM2 8TD or over, their friends, family, professionals and Tel: 01245 346106 carers. Through a team of professional advisers, Email: [email protected] Age UK Essex provides up-to-date information Web: www.ageukessex.org.uk Useful national contacts

Action on Elder Abuse (Hourglass) Thursday and Friday, 9.00am to 5.00pm; and Works to protect, and prevent the abuse of, Saturday and Sunday, 10.00am to 4.00pm. vulnerable older adults. Web: www.alzheimers.org.uk Helpline: 0808 808 8141 Email: [email protected] Association of Charity Officers Web: www.wearehourglass.org A national umbrella body for benevolent charities. Tel: 0207 255 4480 Age UK Email: [email protected] Tel: 0800 055 6112 Web: www.aco.uk.net Web: www.ageuk.org.uk British Institute of Learning Disabilities (BILD) Al-Anon Family Groups Committed to improving the quality of life for Worried about someone’s drinking? Help and hope people with a learning disability. for families and friends of alcoholics. Tel: 0121 415 6960 Helpline: 0800 008 6811 (10.00am to 10.00pm). Email: [email protected] Email: [email protected] Web: www.bild.org.uk Web: www.al-anonuk.org.uk Care Choices Alzheimer’s Society Free, independent assistance with finding care National Helpline: 0300 222 1122 providers. Searchable website. Monday to Wednesday, 9.00am to 8.00pm; Web: www.carechoices.co.uk

96 Search for care at www.carechoices.co.uk to find support in your area Care Quality Commission Friends of the Elderly Independent regulator of care services in England. A charity that supports older people who have a Tel: 03000 616161 range of practical needs. Email: [email protected] Tel: 0207 730 8263 Web: www.cqc.org.uk Email: [email protected] Web: www.fote.org.uk Carers First A charity providing information, advice and support Independent Age across Essex for people caring, unpaid, for a family Produce a wide range of guides and factsheets for member or friend. Find out how we can help you by older people, their families and carers. calling us or visiting our website. Tel: 0800 319 6789 Tel: 0300 303 1555 Email: [email protected] Email: [email protected] Web: www.independentage.org Web: www.carersfirst.org.uk/essex My Family, Our Needs Carers Trust The lifestyle site for families, carers and practitioners Works to improve support, services and recognition supporting children and young adults with additional for anyone living with the challenges of caring, needs. unpaid, for a family member or friend who is ill, Web: www.myfamilyourneeds.co.uk older, disabled or has mental health or addiction issues. National Association for Providers of Activities for Tel: 0300 772 9600 • Email: [email protected] Older People (NAPA) Web: www.carers.org Promotes the importance of activities for older persons. Carers UK Tel: 0207 078 9375 The voice of carers. Email: [email protected] Tel: 0808 808 7777 • Email: [email protected] Web: www.napa-activities.co.uk Web: www.carersuk.org

Citizens Advice National Association of Funeral Directors Practical, reliable, up-to-date information on a wide Web: www.nafd.org.uk range of topics. Tel: 0344 411 1444 National Society of Allied and Independent Funeral Web: www.citizensadvice.org.uk Directors Web: www.saif.org.uk Dementia Adventure Provides supported holidays for people with NHS 111 dementia as an alternative to traditional respite You should call NHS 111 if you: where partners, family, friends or carers can enjoy an outdoor break together. Holidays are usually five • need medical help fast, but it is not a 999 days long, can be bespoke, are subsidised and are emergency; available to anyone across the UK. • do not know who to call for medical help or you Tel: 01245 237548 do not have a GP to call; or Email: [email protected] Web: www.dementiaadventure.co.uk • require health information or reassurance about what to do next. Elderly Accommodation Counsel Help older people make informed choices about For less urgent health needs, you should still contact meeting their housing and care needs. your GP in the usual way. The 111 service is also Web: www.housingcare.org available via ‘Typetalk’ 18001 111. 

Visit www.carechoices.co.uk for further assistance with your search for care 97  Registered Nursing Home Association (RNHA) Silver Line, The Campaigns for high standards in nursing home care. A 24-hour telephone befriending and advice line. Tel: 0121 451 1088 Tel: 0800 470 8090 • Web: www.thesilverline.org.uk Email: [email protected] Web: www.rnha.co.uk United Kingdom Home Care Association (UKHCA) Professional association of home care providers Relatives and Residents Association, The from the independent, voluntary, not-for-profit and Exists for older people needing, or living in, residential statutory sectors. care and the families and friends left behind. Tel: 0208 661 8188 • Email: [email protected] Tel: 0207 359 8136 Web: www.ukhca.co.uk Email: [email protected] Web: www.relres.org Veterans’ Gateway The first point of contact for Armed Forces personnel, Royal Voluntary Service veterans and their families seeking information Helps older people maintain their independence and about employability, finances, personal relationships, stay involved in their local communities. befriending and more. Tel: 0330 555 0310 Tel: 0808 802 1212 • Web: veteransgateway.org.uk Web: www.royalvoluntaryservice.org.uk

SANE SANEline: for advice on mental health issues. Tel: 0300 304 7000, every day between 4.30pm and 10.30pm. Web: www.sane.org.uk

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98 Search for care at www.carechoices.co.uk to find support in your area Index

Essex home care providers Advertisers in bold 1 Stop Rec Ltd 25 Better Healthcare Services Caring Direct Ltd 28 3HA Care Services 25 (Colchester) 27 Central Avenue 28 267 Avon Road 25 Bloomcare Ltd 27 Cera – Essex and Havering 28 Bloomsbury Home Care – Essex 27 Chandlers Homecare 29 A-F Blossom Healthcare Solutions 27 Chesterford Homecare 29 A Pl+us Caring Service 25 BlowingPoint Care 27 Christchurch Cares 29 A.M.D Care 25 Blue River Home Care Civicare East Ltd 29 Waltham Abbey 27 A1 Home Care 25 Clacton Family Trust 29 Bluebell Homecare 27 Abbey Care Solutions Ltd 25 Class (UK) Ltd 29 Bluebird Care 27 Abbey Mortimer Care Services 25 Closer Than Close Home Bluebird Care (Thurrock & Ablecross Ltd 25 Care Ltd 29 Castle Point) 27 Abundant Care 25 Cloud 9 Care Ltd 29 Bocking Alms Houses 27 Access Dignity Care Ltd 25 Clover Support Group 29 Braintree Healthcare Ltd 27 Ace 24 Healthcare Ltd 25 Brentwood and Districts Colchester Centre 29 Adjuvo Care & Support Ltd Crossroads Care Attendant Comitis L11 Ltd T/A Brentwood 25 Scheme 28 Home Instead Senior Care 29 Advinia Homecare 25 Broadway Chambers, 3 28 Complete Life Ltd 29 Agincare UK Ltd 25 Brook Drive 28 Concept Care Solutions 29 Aldanat Care Ltd 25 Brooks Care and Nursing Constable Care Ltd 29 Alexandra Court 25 Services Ltd 28 Cornell Court 29 All About U Care Services Ltd 25 Bruntsfield House 28 Corner House 29 Allcare 25 Calvern Care Ltd 28 Creative Support Alliance Care and Support Ltd 25 Cannons, The 28 – Thistley Green 29 Allied Health-Services Care at Hand Ltd 28 CRG Homecare Colchester 25 Care at Home UK Ltd 28 Clacton-on-Sea 29 Allied Health-Services Maldon 25 Care Deluxe Ltd – Essex 28 Crocus Community Care 29 Alpha Care Solutions Ltd 25 Care Givers Ltd 28 Crosspath Care Ltd 29 Always There Domiciliary Care Just 4U 28 Crossroads Braintree and Care Ltd 25 Care Plus Essex Ltd part of Chelmsford 29 Anglian Care Ltd Manor Court Care 28 Crossroads Care Tendring and – Rankin House 27 Caremark (Brentwood & Colchester 29 Annies Homecare Services Ltd 27 Basildon) 28 Crown Medical Services Ltd 29 Caremark (Chelmsford & AQS Homecare Essex 27 Daisy Chain Home Support 29 Uttlesford) 28 Ashingdon Road, 268 27 Damorcare 29 Caremark (Colchester) 28 Aspirations Southeast Adults 27 Dear Life Care Ltd 29 Caremark (Harlow & Epping Astar Homecare Ltd 27 Forest) 28 Dengie Care Providers 30 Autism Anglia Supported Living 27 Caremark (Southend & Diamond Unique Care Ltd 30 B Pro Nursing Agency 27 Rochford) 28 Dimensions Colchester Bakers’ Villas 27 Caremax Homecare Domiciliary Care Office 30 Balkerne Gardens Trust Services Ltd 28 Divine Care Group Ltd 30 Care at Home 27 Carerose Cares Ltd 28 Divine Care Provider Ltd 30 Bamburgh Supported Living 27 Carers Choices 28 Dohatech Healthservice 30 Barnes Court 27 Caring 4 U 28 Dom Care Services 30

Visit www.carechoices.co.uk for further assistance with your search for care 99 Essex home care providers continued Advertisers in bold Drury Healthcare Ltd 30 Golden Hands Home Care Ltd Key Point Agency 33 E&K Care Ltd 30 – Office 31 Kinect Services Ltd 33 E2K Care 30 Goldleaf Homecare 31 Kingswood Care Services Ltd – Ebony Healthcare Services Ltd 30 Great Bradfords House 31 Head Office 33 ECare Community 30 Green and Tidy Care Ltd 31 Lakes Innovation Centre 33 ECHAD Services (ACH Green Care Contracts Ltd 31 Learning and Support Healthcare) 30 Guardian Homecare (Basildon) 31 Services Ltd 33 ECL Havering 30 Hales Group Ltd – Wickford 31 Linmar Care Ltd 33 Ede Care Ltd 30 Hamelin Trust Community Lion Care Essex 33 Eden Brook Home Care 30 Support Service 32 Little Paddocks 33 Efficiency-For Care 30 HarmonyMedcare Ltd 32 Livability East Anglia 33 Emanuel Care Ltd 30 Helping Hands Basildon 32 Livability Netteswell Rectory 33 Helping Hands Chelmsford 32 Essex and Suffolk Quality Livability Treetops 33 Helping Hands Chigwell 32 Care Ltd 30 Living Ambitions Ltd – Essex 33 Helping Hands Colchester 32 Essex Care Group, The 30 London Care (Basildon) 33 Here to Care – Saffron Walden 32 Essex Cares Mid 30 London Care (Harlow) 33 Essex Cares North 30 Heritage Staffing Services 32 Herts and Essex Independence Essex Cares South East 30 M-R at Home Ltd Office 32 Essex Cares South West 30 MacIntyre Essex and Kent Hightower Care Services Ltd 32 Essex Cares West 30 Support 33 Hijinix Healthcare 32 Essex Community Support & Magic Helping Hands 35 Home Instead Senior Care 32 Enabling Service 30 Manorcourt Homecare 35 Honey Tree Court 32 Essex Dementia care 31 Mansion House Hospice at Home 32 Excellence Care 31 Residential Home 35 I & S Care 32 Executive Care Personnel Ltd 31 Maplewood Independent IECC Care 32 Faiths Care 31 Living Ltd 35 Impact Healthcare Services Ltd 32 Fambridge Care Ltd 31 Mayfair Care Services Ltd 35 Independent People MD Care Ltd 35 Family Homecare Ltd 31 Homecare Services Ltd 32 First Class Care Agency 31 Infinite Healthcare Services Meadows 35 First Point 24 31 Head Office 32 Medcom Personnel Ltd 35 First Stop Recruitment Infinitelifegroup Head Office 32 Medical Partnerships 35 Services Ltd 31 International House 32 Mercury Healthcare Ltd 35 Fitzpatrick Total Home Care Ltd 31 Interserve Healthcare – Suffolk Michael Rgis Care Ltd 35 Five Stars Care Services Ltd 31 and Essex 32 Mike Riglin Nursing 35 Forest Homecare Ltd 31 InVent Health Essex 33 Montbazon Court 35 Forest Homecare Mid and J. Nissi Health Care and Medical Multi-Care Community West Essex 31 Rehabilitation Ltd 33 Services Witham Ltd 35 Forget Me Not Caring Ltd 31 J.C.Michael Groups Ltd Basildon 33 My Life Choice 35 Fuchsia Homecare Colchester 31 Jadee’s Nursing Agency 33 National Quality Care Jean Allen Care Services Ltd Solutions Ltd 35 G-L T/A Home Instead Senior Care 33 New Partnerships Lynray and Gemstone Care Ltd 31 K.T.M. Care Ltd 33 Peach Cottage 35 Glenavon Care Ltd 31 KASE Care 33 Nexus Support Ltd 35 Glenwood Healthcare Ltd 31 Kayoski Care Ltd 33 Nightowls Home Care 35 Global Inspirations Ltd KB Solutionz Ltd 33 North London Homecare & – Essex/London 31 Kemfa Services Ltd 33 Support Ltd 35

100 Search for care at www.carechoices.co.uk to find support in your area Essex home care providers continued Advertisers in bold Novus Care Ltd – Canvey Island 35 Right at Home Bishop’s Sycamore Care Services 38 Novus Care Ltd – Wickford 35 Stortford & Braintree 37 Target Care Ltd 38 Nurseplus UK 35 Right at Home Colchester and Tehy Care Group Ltd 38 District 37 Outlook Care 35 Tekhnicon House 38 Right Care (Domiciliary Care P & B Shadwell Ltd 36 Tendring Care 38 Agency) Ltd 37 Palmerstone Homecare 36 Rose Belle 37 TLS Care Ltd 38 PALS Ltd 36 Ross Nursing Services Ltd 37 Together Care 38 Paradise Care Ltd 36 Rowan House 37 Tranquillity Care Passion Tree Care Services Ltd 36 Rumax Ltd 37 Solutions UK Ltd 38 Pathways Care Centre 36 Treasure Vince 38 PCM Homecare Ltd 36 S-Z Trix Medcare Ltd 38 Peace of Mind Home Saffron Support 37 Victoria House 38 Support Ltd 36 Sams Medicare 37 Violet Care Agency Ltd 38 Sanctuary Home Care Ltd Pegail Ltd 36 Voyage (DCA) Essex 38 Personal Choice Carers at – Basildon 37 Waterside Home Care 38 Home Ltd 36 Seccare+ 37 WeCARE Ltd 38 Positive Care Services Ltd 36 Solstice Care Ltd 37 Weighbridge Court 38 Potton Services 36 South Essex Domiciliary Care 37 Wellspring Care 38 Premier Care 36 Southways Group Ltd 37 Sparkling Healthcare Ltd 37 Westminster Homecare Ltd Prime Nursing and Care 36 Spencer & Arlington 37 (Chelmsford) 38 Proactive Medicare 36 SRP Healthcare 37 Weston Business Centre 38 QCM Healthcare 36 St Clare Hospice 37 Wick Farm Road, 39 38 Quality Care Resourcing Ltd 36 St Derment Court 37 Writtle 39 Quinn Domiciliary Agency Ltd 36 St Georges Ltd 37 You & I Care – Chelmsford 39 Rainbow Trust Children’s Sumners Farm Close 38 You & I Care Ltd 39 Charity 7 37 Support By Heart Ltd 38 You Before Me Care 39 Ready Care Services Ltd 37 Supreme Hill Care Ltd 38 Your Life Care Solutions 39 Real People Ltd 37 Surecare Redbridge & Reed Care Services Ltd 37 Epping Forest 38 Yourlife (Chelmsford) 39 Relatives Relief Ltd 37 Swan Care and Support Yourlife (Colchester) 39 Right at Home Billericay, – Colchester 38 Yowsun Care Maldon Branch 39 Brentwood & Havering 37 Swan Care and Support South 38 Zero Three Domiciliary Care 39

Essex care homes and care homes with nursing 18 Acorn Avenue 62 Admirals Reach Care Home 71 Anisha Grange 62 Agility Care 71 Ardtully Retirement Residence 66 A-F Aldeburgh House 72 Arundel House Abberton Manor Nursing Home 75 Alder House – Care Home Physical – Frinton-on-Sea 85 Abbey Care Home 85 Disabilities 76 Ashbrook Court Care Home 76 Abbot Care Home 77 Alderwood Care Home 75 Ashingdon Hall 78 Acorn House – Laindon 61 Alexandra House – Harlow 77 Ashlar House 76 Acorn Lodge Care Home 62 Alexandra House – Harwich 85 Ashlyn Care Home 77 Acorn Village 85 Ambika Lodge Care Home 69 Ashview 61 Adjuvo Care Essex Ltd Anchor Lodge Aspen Grange Care Home 62, 66 – Brightlingsea 85 Retirement Home 85 Avalon 72

Visit www.carechoices.co.uk for further assistance with your search for care 101 Essex care homes and care homes with nursing continued Advertisers in bold Aveley Lodge 72 Butterfly’s Care Home Dugard Avenue, 26 72 Ayletts House 71 (Tendring) 86 Eastham 71 Badgers 79 Cameron House 61 Eco Nights 69 Bamburgh House 85 Cavendish Care Homes Ltd 86 Edensor Care Centre Barling Lodge 78 Cavendish House 86 (Diagramma Healthcare) 90 Baycroft Great Baddow 71 CC The Laurels Ltd 61 Eight Ash Court Ltd 72 Beaumont Manor 90 Cedar House 61 Eleni House 72 Beech House – Basildon 61 Cedars, The 86 Elizabeth House 69 Cedars Care Home, The 63, 66 Beeches, The 69 Elm Cottage 73 Central Avenue, 2 61 Beechlands 76 Elm House 73 Chaplin Lodge 61 Elm Tree 86 Belamacanda 85 Cherry Leas Care Home 86 Elmcroft Care Home 78 Belfry Residential Home, The 71 Cherry Wood Grange Ernest Luff Homes 86 Belmont Lodge Care Centre 76 Care Home 71 Essex Care Consortium Berrys Carehome, The 61 Cheviot Nursing Home 75 – Colchester 73 Bethany House 62 Chignal House 71 Essex Care Consortium Bethel Place 62 Chrislyn House 86 – Marks Tey 73 Bings Hall 92 Clacton Family Trust 86 Essex Care Consortium Blackbrook House 72 Clayburn Lodge 61 – Plume Avenue 73 Blackthorns 62 Cleaveland Lodge 72 Essex Care Consortium Ltd Blamsters Farm 63 Colne House 63 – Fordham 73 Blamsters Link 63 Colne Place Residential Estoril 77 Blenheim Care Home 85 Care Home 63 Estuary Housing Association Ltd Blossomwood 72 Colne View 66 – 16 Vista Road 61 Boars Tye Farm Colonia Court Bupa Care Home 75 Evelyn May House 61 Residential Home 63 Corner House 86 Ewer Court 73 Boucherne Ltd 77 Corner Lodge Ltd 86 Fairview 86 Bradbury House 63 Cottage Residential Faith Global Links Ventures Ltd 71 Brain Injury Rehabilitation Trust Care Home, The 86 Falcon House Residential Home 92 – Cook Close (Dover Court) 85 Cottage Walk, 4 86 Fenham Lodge 71 Braintree Nursing Home 66 Croft, The 86 Fern Lodge 63 Brandon House 85 Croft House Bupa Care Home 93 Fiorano 92 Brenalwood Care Home 85 Crouched Friars Firs, The 86 Residential Home 72 Brentwood Care Centre 66 Firstlings 77 Cunningham House 76 Brewery House 63 Five Stacks Residential Danbury 86 Care Centre 90 Brewster House 77 Deansbrook Farm 77 Forest Home 63 Bridgemarsh Residential Home 71 Delamer House 86 Forest Place Nursing Home 76 Broadoaks 78 Don Thomson House Four Winds 86 Brook Care Home 78 Residential Care Home 86 Foxburrow Grange 75 Brooklyn House 85 Dorset Lodge Ltd 78 Frank Foster House 76 Broome End 92 Dovercourt House Freda Gunton Lodge Broomhills 78 Residential Care Home 86 Residential Home 73 Bruntsfield House 85 Down Hall Residential Home 77 Fremnells, The, 71 61, 62 Bungalow, The (Basildon) 61 Driftwood Lodge 90 Frintondene Care Home 86 Bungalow, The (Tendring) 86 Drummonds 63 Butterfly’s Care Home Ducks Halt 86 G-L (Colchester) 72 Dudbrook Hall 66 Gables 73

102 Search for care at www.carechoices.co.uk to find support in your area Essex care homes and care homes with nursing continued Advertisers in bold Gairloch Residential Care Home 87 Jameson House 73 Manor Lodge 71 Ghyll Grove Care Home 62 Jamesons RCH Mansion House Gifford House Care Home 62 Wormingford Road 73 Residential Home 78 Glendale Residential Jenny’s House 87 Maple Cottage 73 Care Home 92 Joseph Gardens 63 Maple House 73 Glengariff Residential Home 87 Kacee Lodge 73 Maple Lodge 73 Glenroyd House 61 Kilkee Lodge Residential Home 63 Maple Manor 74 Godden Lodge Care home 69 Kingsgate Care Home 90 Maple View 74 Goldenley Care Home 69 Lambwood Heights Care home 76 Maranello 93 Gowlands 79 Larchwood Care Home 63 Marcris House 76 Grammar School House 63 Lawns Bupa Care Home, The 71 Marillac Neurological Grange, The (Basildon) 61 Leonard Lodge 69 Care Centre, The 69 Grange, The (Uttlesford) 92 Lime Court Care Home 87 Marmora Care Home 87 Great Horkesley Manor 73 Lime Trees 87 Marsh House 74 Great Wheatley Nursing Home 79 Little Holland Hall 90 Massenet 71 Grovelands Lodge 61 Little Millfields 73 Meadowcroft Residential Hailey House 78 Little Oaks 78 Care Home 87 Hainault Avenue, 3 79 Little Paddocks 87 Meadows 63 Halstead Hall Care Home 63 Little Wakering House 79 Mellows, The 76 Hargrave House 93 Livability Anvil House 61 Mercers 74 Hatfield Haven 93 Livability Keefield 77 Mid Meadows 87 Hatfield Peverel Bupa Livability Netteswell Rectory 77 Mill House 74 Care Home 71 Livability Treetops 75 Millard House 63 Hatherley Care Home Ltd 93 Livingstone House 77 Milton Lodge Retirement Home 74 Haven, The 73 Lodge, The 78 Mirabeau 63 Haven Lodge 87, 90 Lodge Care Home 87 Mistley Manor 87 Haven Residential Loganberry Lodge 73 Moat House, The 93 Care Home Ltd, The 87 London Road, 86 61 Moorings Nursing Home 69 Hawthorn Bungalow 66 Longcroft Residential Morell Lodge 87 Henderson and Harvard 73 Care Home 61 Morley Road, 43a & 43b 74 Heron Court 66 Longfield Care Home 78 Moulsham Home 71 Herondale 61 Longmead Court Mountfitchet House 93 Heywood Lodge 61 Nursing Home 66 Mountnessing Road, 230a 62 HF Trust – Pound Lane 93 Longview 69 Mundy House 62 Highfield Care Home 93 Longwood Place 61 Myland House 74 Hill House 73 Loughton Hall 76 Nationwide Community Care Hilton House 73 Lugano Residence for Ltd– 3 Cracknell Close 74 Holland Road 87 the Elderly 76 Nationwide Community Care Hollymede Cottage 61 Lychgate House 73 Ltd– 35 Mede Way 74 Homeacre 87 Lyons Court Residential Nayland Lodge 74 Honey Lane Care Home 76 Care Home 71 Nest Healthcare 87 Hopes Green 69 New Copford Place Residential Howard Lodge Care Centre 66 M-R Care Home 74 Humfrey Lodge 93 Madelayne Court 71 New Deanery Care Home, The 63 Hutton Village Bupa Magdalen Close Hostel 87 New Partnerships Lynray and Care Home 69 Maitland House 87 Peach Cottage 63 Imola 63 Mandalay 78 Newlands 74

Visit www.carechoices.co.uk for further assistance with your search for care 103 Essex care homes and care homes with nursing continued Advertisers in bold Nightingale Close, 2-4 63 Riverdale Care Home 65 Stafford Hall 69 Oakdale 69 Rose Belle 65 Stambridge Meadows 79 Oakes, The 62 Rosedale Court 79 Stanley Wilson Lodge Oaklands Care Home 87 Rowan House 66 Care Home 93 Oaklands (Essex) 62 Rowans 74 Stanway Green Lodge 75 Oakley House 87 Rowland House 89 Stanway Villa 75 Oaks Care Home, The 75 Royal Mencap Society – Stronvar Rest Home 89 Oaks Residential Churchfields 65 Sunny Lodge 75 Care Home, The 87 Swan Care Residential Home 78 Ogilvie Court 63 S-Y Sweyne Court Care Home 79 Okeley Care Home 71 Saresta and Serenade 89 Tall Trees 75 Old Shenfield Place 66 Schumey’s Corner 78 Tallis House 76 Orchards, The 87 Seaview 74 Tamarind, The 89 Park View 65 Seaview House Nursing Home 90 Tang Hall Residential Home 89 Parklands Nursing Home 69 Seton Care Home 66 Tendring Meadows 89 Paternoster House 76 Seven Arches Nursing Home 69 Third Avenue, 7-9 62 Pathways 74 Seven Rivers – Care Home with Tidings, The 65 Peldon Campus 74 Nursing Physical Disabilities 90 Timber Grove 79 Penfold Lodge 89 Sewardstone Close, 1 77 Totham Lodge Home for the Penny Meadow 74 Sherrell House Care Home 77 Elderly 78 Penny Pot Care Home 89 Shrub End Lodge 74 Trinity House 89 Peter House 89 Signature at The Beeches 69 Tudor House 75 Pinewood & Hollywood 74 Silvanna Court 62 Tye Green Lodge 77 Point Clear Road, 165 89 Silverpoint Court Residential Umika Lodge Care Home 69 Poplars 65 Care Home 69 Valentine House 65 Primecare 62 Silversprings 75 Valmark House 75 Prince Edward Duke of Southborough Care Home 71 Vibrance – 1 Parkstone Avenue 69 Kent Court 65 Southminster Residential Home 78 Vibrance – 138-138A Priory House 65 Spring Lodge 89 Mason Way 76 Priory Lodge 74 Springfields Nursing Home 75 Vibrance – 24a Queens Court Care Home 76 Springfields Residential Home 74 Corporation Road 71 Quenby Rest Home 89 Squeaks House Residential Victoria Road, 21a 89 Quiet Waters 66 Care Home 78 Villeneuve House 78 Ramsay Manor 89 St Albans House 89 Waters View Residential Home 89 Rascasse 65 St Andrews Lodge 75 Weald Hall Residential Home 76 Rawlings House 74 St Dominics Residential Home 65 Wellwick House 90 Rawreth Court 79 St Fillans Care Home 75 Welshwood Manor 75 Read House 89 St George’s Witham Wensley House Rectory Lodge 62 Nursing Home 66 Residential Home 76 Redbond Lodge 93 St Joseph’s Nursing Home 71 Westacres 62 Regent House 89 St Marks Residential Whiteheather 75 Retreat, The 89 Care Home 89 Willow Bay 69 Revitalise Jubilee Lodge 77 St Mary’s Court 66 Willow Court 76 Ridgewell House 89 St Michael’s Care Home 89 Willow Health Ltd 75 Ridings, The 74 St Peters Court 78 Willow Tree Lodge 71

104 Search for care at www.carechoices.co.uk to find support in your area Essex care homes and care homes with nursing continued Advertisers in bold Willowcroft 76 Winsford House 90 Woodlands Residential Home Willowmead Care Home 65 Woodboro Residential for Ladies 75 Winchester House 90 Care Home 90 Woodland View 75 Windle Court 78 Woodbury Court 62 Yarra Respite 75 Winifred Dell Care Home 66 Woodland Grove 77 York House and Aldersmore 90

Southend-on-Sea home care providers 38 Shirley Road 39 Doris Jones Ltd 40 Mencap Domiciliary Care ECC Care 40 Southend 41 A-F ENS Care & Support 40 Naidcare 41 Alpha Health & Care Estuary Community Support and Newday Healthcare Services Ltd 39 Supported Living Services 40 Professionals Ltd 41 Angel Solutions Field Lane Domiciliary Palm 2 Palm Community Care 39 Agency, The 40 Reablement Services 41 Anytime Care Solutions 39 Percurra 41 Ashley Care 39 G-L Phoenix House 41 Golden Keys Care Agency Ltd 40 Bluebird Care (Southend & PTsmart Care 41 Home Instead Senior Care 40 Rochford) 39 Royale Carers Ltd 41 Care Company, The 39 Home Sweet Home Reablement Services 40 Care Connected Ltd 39 S-Y HomeCare Professionals Care-D/UK 39 SAS Support and Solutions Ltd 41 (Essex) Ltd 41 Caring Carers Ltd 39 Shaf Lodge 41 Intrigue Homecare Ltd 41 CC Health Care Ltd 39 Sister Dorothy Healthcare 41 JM Carehomes Ltd 41 SPDNS Nurse Care Community Choices Healthcare Ltd 39 Kolours Healthcare 41 Interest Company (CIC) 41 Complex Intervention Service 39 Livability Dolphin Court 41 Summercare – Head Office 41 Creative Care Services Ltd 39 Livability Southend 41 CRG Homecare Superhealthcare 41 Southend on Sea 40 M-R Surecare Southend 41 De Vere Care Partnership Magnolia Care Disability Trends Healthcare Westcliffe 41 – Southend-on-Sea 40 Services Ltd 41 Yowsun Care 41

Southend-on-Sea care homes and care homes with nursing Alexander House Private Boscombe Lodge A-F Nursing Home 83 Nursing Home 83 Aarandale Lodge 80 Alyson House 80 Boulevard Lodge 80 Abbeyfield Astral Lodge Residential Home 80 Bradbury Home 80 – St George’s House 80 Avondale Rest Home 80 Braemar Lodge Residential Abbottswood Lodge Care Home 80 Residential Care Home 80 Bali Hai Care Home 80 Brambles Care Home 80 Adalah Residential Beacon House 80 Rest Home Ltd 80 Beaufort Lodge 80 Britannia Lodge 83 Admiral Court 80, 83 Biffins Care Home 80 Brooklands Nursing Home 83 Ailsa House Residential Blakeney House 80 Catherine Miller House 80 Care Home 80 Bliss Care Home 80 Cavell Lodge 81

Visit www.carechoices.co.uk for further assistance with your search for care 105 Southend-on-Sea care homes and care homes with nursing continued Advertisers in bold Cedars Care Home 83 Langley Lodge Nursing Home 85 Priory House 82 Cherrycroft 81 Legra Residential Care Home 81 Ravensmere Rest Home 82 Clifton Lodge 83 Lifstan Way Care Home 81 Rose Martha Court 82 Crowstone House 81 Lighthouse 81 Crowstone Manor 81 Lilacs Residential Home, The 82 S-W Cumberland Lodge 81 Livability Dolphin Court 82 Sandringham 82 Delaware House 81 Livability Kenway Court 85 Sands Lodge 82 Elgin Rest Home 81 Silversea Lodge 82 Elkington House Care Home 81 M-R Southwold House 82 Fairmead 81 Manor Rest Home 82 St Edith’s Court 83 Fairview House 81 Maplin House 82 St Martins Residential Home 83 Fernbrook House 83 Maranatha Residential Home 85 SummerHill 83 Marigold Respite Centre 82 SummerLodge 83 G-L Mellor House 82 SummerView 83 Grandville Lodge Ltd 81 Melrose House 82 SunFlowers 83 Grange, The 81 Memory House 82 Uplands 85 Hart House 81 Meteor Rest Home 82 Valkyrie Lodge 83 Hart View 81 Meyrin House 82 Victoria Court Private Havengore House Residential Milton House 82 Rest Home 83 Care Home 81 Mountdale Nursing Home 85 West House 83 Health and Home Ltd Newbrae Care Home 82 Westcliff Lodge Ltd 83 – North Road 81 Nightingale House 82 Westerley Residential Care Home Hollies, The 81 Norton Place 85 for the Elderly Joseph House Nursing Home 85 Old Leigh House 85 – Westcliffe-on-Sea 83 Kathryn Court 81 Ossis Lodge 82 Westminster House Kimberley Grace Care Home 81 Palmerston House Care Home 82 Residential Care Ltd 83 Kingston House 81 Phoenix House 82 Whittingham House 83 Knoll, The 81 Poppy Lodge Care Home 82 Windermere Rest Home 83

Thurrock home care providers 3D’S Healthcare Services Ltd 43 Commonwealth House, 4 43 Kranmore House 44 66 Boscombe Avenue 43 Dayspring Care Ltd 43 DF Care Services 43 M-R Medprime Essex 44 A-F ExcelCareTV 43 Mountaincare Ltd 44 A K Supported Housing Fresh Tree Care 43 Outreach Service 43 My Homecare Thurrock and Basildon 44 Affable Care Head Office 43 G-K Ontrack Head Office 44 Akaba Social UK Ltd 43 Gims Care Solution Ltd 43 Pineapple Care Services Ltd Ambar Care Ltd 43 Homecare Reablement Team 43 – Thurrock Branch 44 Aveley House (Arcany Road) 43 Iconia Grays 43 Presanne Care Consultancy Ltd 44 Aveley House (Park Lane) 43 Inclusive Care Services 43 Professional Care Services 44 Beeches, The, 45 43 Integrated Kare Solutions Ltd 44 Prosper 44 Bethel Healthcare 43 John Stanley Thurrock 44 Regents Care Services 44 Clarity Homecare Essex 43 Jusrade Care Ltd – Head Office 44 Romis Care Services Ltd 44

106 Search for care at www.carechoices.co.uk to find support in your area Thurrock home care providers continued Advertisers in bold Ronti Care Solutions Ltd 44 Standela Healthcare Thurrock Care at Home 44 Rossycare Ltd 44 Group Ltd 44 Thurrock Essex Rebecca Starbrooke Care Services Ltd 44 Care Ltd 44 S-T T-Bot Care Dynamics Ltd 44 Thurrock Lifestyle Solutions 44 Shalokayim Services Ltd 44 Take 4 Care Ltd 44 Triumph Care Group Ltd 44

Thurrock care homes and care homes with nursing Estuary Housing Association Ltd Merrie Loots Farm A-E – 1 Bradd Close 92 Residential Home 91 A M Care Home Ltd 90 Mollands Lane, 117-119 91 Allensmead 90 G-L Avalon 90 Gallimore Lodge 91 Oak House 91 Aveley House 90 Grays Court 92 Orchid 91 Barn and Coach, The 91 Hollyrose House 91 Bennett Lodge 91 Hollywood Rest Home 91 S-W Bluebell Nursing and Homesteads, The 91 Satash Community Residential Home 92 Larwood 91 Care Project Ltd 91 Breakaway 91 Leatherland Lodge 91 Sunnyside House Ltd 91 Carolyne House 92 Long Lane 91 Cedar House 91 Whitecroft, The 91 Coach House, The 92 M-O Willows Lodge Collins House 91 Meesons Lodge (Care Care Home 92 Dexter Close 91 Management Group) 91 Woolifers Avenue, 38a 91

Other advertisers AMS Care Inside front cover Care Choices 22, 26, 42, 50, 52, iCare Services Group 26 Anchor Outside back cover 60, 68, 70, 84, 88, 98 MHA 84 Barchester 50 Country Court Care 92 My Family, Our Needs 10, 34, 93 Baycroft Care Homes & Croll Healthcare 72 RMBI Care 65 Senior Villages 70 ENS Group 40 Signature Care Homes 67 Bupa 70 Four Seasons Health Care 68 Westgate Healthcare 64

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate at the time of print. The company cannot accept responsibility for any errors or omissions in the publication, including if an organisation varies from the information included in an advertisement, the editorial or the listings. Care Choices Limited does not endorse or support any particular organisation included in the Directory. ©2020 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited. Ref. No: 4001/Essex24/0121. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. Publisher: Robert Chamberlain. Director of Sales: David Werthmann. Editor: Olivia Hubbard. Junior Editor: Henry Thornton. Sales Manager: Paul O’Callaghan. Regional Sales Supervisor: Vanessa Ryder. Senior Sales Executives: Claire Cornish, Susan Speaight. Sales Executives: Lauren Bore, Hannah O’Niell. Online Sales Executive: Tony Boyce. Director of Creative Operations: Lisa Werthmann. Studio Manager: Jamie Harvey. Lead Designer: Ruth Clarry. Graphic Designers: Kieran Bitten, Jack Elsworth.Distribution: Gemma Seaber-Shinn.

Visit www.carechoices.co.uk for further assistance with your search for care 107 We’d like to thank all of our staff for their tireless We are very happy to work in these unprecedented times, ensuring that “know that our relative the lives of our residents remain active and fulfilled. is safe and secure in We’d also like to thank our residents and relatives at this lovely home. The Blackbrook House for their kind words and continued location is lovely and support. most impressive always is the care and You are the heart of our homes attention of all the staff. Schedule a virtual tour today Nephew of Resident – 16 November 2020 “ Call us today 01206 803934 or visit anchor.org.uk/BlackbrookHouse 9.5 Rated Jan 2020

Group Review Score* Proudly (The average from the 75%+ of Member Records with a not-for-profit Review Score)*

*carehome.co.uk review scores are based on independent reviews with a maximum score of 10. Review quoted and rating correct as of 03/11/2020.