Quantifying quality: a report on PFI and the delivery of public services Eaton, D and Akbiyikli, R Title Quantifying quality: a report on PFI and the delivery of public services Authors Eaton, D and Akbiyikli, R Type Monograph URL This version is available at: http://usir.salford.ac.uk/id/eprint/433/ Published Date 2005 USIR is a digital collection of the research output of the University of Salford. Where copyright permits, full text material held in the repository is made freely available online and can be read, downloaded and copied for non-commercial private study or research purposes. Please check the manuscript for any further copyright restrictions. For more information, including our policy and submission procedure, please contact the Repository Team at:
[email protected]. A report on PFI and the delivery of public services Quantifying quality Acknowledgements I would like to acknowledge the assistance of Rifat Akbiyikli in the preparation of this report. The project could not have been completed within the timescale without his support. I would also like to acknowledge the assistance of Dr Teresa de Lemos of IST in Lisbon, Portugal, Charmaine O’Connor of the Centre for Risk Management Research (CRMR), Anthony Jones, formerly of the School of Construction and Property Management, and Rifat Akbiyikli of BuHu (Built and Human Environment) Research Institute, all at the University of Salford, in preparing data for the case studies. I also thank the un-named collaborators from industry who were interviewed during the preparation of the case studies. I also acknowledge the assistance of Oliver Foster and Brian Berry of RICS in editing and formatting the content of this report.