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TTG ASIA TTG Asia luxury | December 2015 for buyers of premium travel and luxury meetings LUXURY MARKET REPORTS Japan, China, India GUIDE Independent hotels THE NEW DESTINATIONS Australia, Macau, Japan, GLAMOROUS China, Malaysia The South Beach, Singapore – meeting room entrance TTG Luxury Dec2015-p00 FRONTcover.indd 1 21/12/15 9:52 am TTG ASIA 300mmx229mm.pdf 1 30/10/15 12:09 AM C M Y CM MY CY CMY K FIT for 38 the alps The new 10 glamorous December 2015 04 luxury market report japan 06 luxury market report china 08 luxury market report india 10 focus luxury products 14 focus luxury shopping 16 guide independent hotels 14 19 destination australia Smooth operators 22 destination macau 24 destination japan 28 destination china 32 destination malaysia 35 longhaul italy 38 longhaul switzerland 43 luxury people fi lip boyen 44 gasp! the audacity of luxury 44 Gasp! Single and More 16 loving it 22 novelties from new hotels TTG Luxury Dec2015-p01 content_revisedFINALred.indd 1 21/12/15 10:21 am editor’s note Editorial Sales & MarkEting s we go to print, Karen Yue Michael Chow Group Editor Group Publisher international ([email protected]) ([email protected]) tourist arrivals Xinyi Liang-Pholsena Stephanie So Deputy Editor, Business Manager Awere up four per cent to TTG Asia & TTG India ([email protected]) 810 million in the first ([email protected]) Sammi Wu Dannon Har Business Manager eight months of 2015, com- Assistant Editor, ([email protected]) pared with the same pe- TTG Asia Online Cheryl Tan ([email protected]) Corporate Marketing riod in 2014, with Europe Paige Lee Pei Qi Manager as the star of the year. Assistant Editor, Singapore ([email protected]) ([email protected]) Stephanie Toh Going by UNWTO fig- S Puvaneswary Senior Marketing Executive ures, Europe is the world’s Editor, Malaysia/Brunei ([email protected]) ([email protected]) Cheryl Lim most visited region with Mimi Hudoyo Advertisement a five per cent increase in Editor, Indonesia Administration Manager ([email protected]) ([email protected]) arrivals compared with Rachel AJ Lee Carol Cheng four per cent for Asia-Pa- Sub Editor Assistant Manager ([email protected]) Administration and cific, the Americas and the Sim Kok Chwee Marketing Middle East, while Africa Correspondent-at-large ([email protected]) (aviasian.images@gmail. looks set to decline five com) PubliShing SErvices per cent. Rebecca Elliot Tony Yeo Division Manager I myself had a glorious Correspondent, Australia Raini in Venice ([email protected]) Kristy Lim summer in Switzerland Rosa Ocampo Publishing Services and Italy this year. And if Correspondents, Executive The Philippines Lynn Lim there’s one clear message I ([email protected]) Web Executive got from my own holi- Prudence Lui Katherine Leong Correspondent, Circulation Executive days in Europe, it is that Hong Kong Asian travellers are a force to reckon with. Everywhere I went, from the ([email protected]) TTG Asia MEdia Caroline Boey Darren Ng promenade of Riva degli Schiavoni in Venice, to Kleine Scheidegg above Senior Correspondent, Managing Director Grindelwald in Switzerland, there were swarms of Asian tourists of differ- China & Special Projects ([email protected]) ([email protected]) Raini Hamdi ent nationalities. Julian Ryall Senior Editor But while these are Asians with high disposable incomes, the luxury Correspondent, Japan ([email protected]) ([email protected]) market is particularly aware of the existence of another stratum – the Rohit Kaul offices higher-yielding Asian FIT traveller which is multiplying faster than rabbits. Correspondent, SINGAPORE New Delhi 1 Science Park Road, As our reports in this issue show, luxury operators and suppliers are pull- ([email protected]) #04-07 The Capricorn, ing all the stops to meet the new aspirations of these travellers, who are not Feizal Samath Singapore Science Park II Correspondent, Singapore 117528 content anymore with places full of other tourists. They seek instead the Sri Lanka/Maldives Tel: (65) 6395-7575 privilege of exclusive places and experiences. ([email protected]) Fax: (65) 6536-0896 [email protected]; Redmond Sia, This is human nature. Nothing has changed. And the world of luxury www.ttgasia.com Tan Kok Yong, travel is all the better because of it. Goh Meng Yong HONG KONG Creative Designers Unit 3003, 30/F Office On that note, have a swanky 2016. Tower Convention Plaza, Nadra Iwani 1 Harbour Road, Wanchai, Editorial Intern Hong Kong Lina Tan Tel: (852) 2237-7174 Editorial Assistant Fax: (852)2237-7227 Raini Hamdi, Senior Editor TTG Asia Luxury is a product by TTG Travel Trade Publishing, a business group of TTG Asia Media. It is mailed free on written request to readers who meet TTG Travel Trade Publishing is a business predetermined criteria. Paid subscriptions are available to those who do not meet the criteria. MCI (P) 115/08/2015. PPS 1815/03/2013(025540). Printed by group of TTG Asia Media Times Printer Pte Ltd, 16 Tuas Avenue 5, Singapore 639340. 2 TTG Asia luxury | December 2015 It’s a big world. What do you Prefer? THE DHARA DHEVI CHIANG MAI Chiang Mai, Thailand THE SOUTH BEACH, SINGAPORE THE SIAM Singapore Bangkok, Thailand ROYAL ROSE HOTEL Abu Dhabi, United Arab Emirates 650 independent hotels. 85 countries. An infi nite number of unique experiences. PreferredHotels.com #ThePreferredLife 15_512 luxury market report japan Raini Hamdi Ultra sophisticated travellers Japanese high flyers have not shrunk in numbers – or in their expectations of the best service money can buy, reports Julian Ryall They fly first class, stay at pealing, as is Cancun in Mexico market, the majority of whom are hotels with a minimum of five stars and Peru as a once-in-a-lifetime wealthy business owners or profes- and dine at the swishest restau- journey to see Machu Picchu and sionals such as doctors or lawyers. rants. Japanese travellers at the At the very the Nazca Lines, said Sato. Retired couples also account for luxury end of the market do expect top end, they But wealthy travellers often a sizable percentage of the mar- to have their every whim catered do not really turn their noses up at destinations ket, with time on their hands, the to – so much so that for some, the care about in North America that cannot be mortgage paid off and the children the destina- destination is less important than reached by a direct flight from flown the nest. tion, just as the experience. Japan. The problem, he pointed They are also getting a lot more long as they “At the very top end, they do get the ser- out, is that they do not like to take adventurous in the destinations not really care about the destina- vice they are internal flights that do not have that they are choosing – at least tion, just as long as they get the paying for. first class. For destinations such as those who do care about where service they are paying for,” said Las Vegas, that can prove to be a they go as much as the service they Tomofusa Sato, assistant manager- Tomofusa Sato, deal-breaker. enjoy. assistant manager, planning and purchasing division, planning and As with all Japanese travel “These are people who have JTB World Vacations. purchasing companies, the high-flyers only already been to Paris and London, “They are happy to pay any division, JTB World account for a small percentage so they want to go somewhere new Vacations price, but it must come with of their overall business, but that and distant, as long as they know guaranteed service, and they come figure has remained constant and the service, the accommodation to us to arrange a package like firm in recent years, despite Japan’s and the food are going to be top that because it can be difficult to well-publicised economic problems quality,” said Kazuo Yoshinari, arrange that sort of programme by of late. manager of the Tokyo office for themselves,” Sato told TTG Asia The financial worries that keep NOE Corp. Luxury. other Japanese firms awake at night Places like Argentina and The Caribbean is currently ap- do not apply to this sector of the Patagonia are beginning to ap- 4 TTG Asia luxury | December 2015 TTG Luxury Dec2015-p04-05 Luxurymarket Japan-CS55rhFINALred.indd 4 21/12/15 9:59 am The Japanese high-end traveller... having been to Paris and London, wants somewhere new and distant wants good service and exclusivity in general flies only first class, which rules out some exotic Above Japanese travellers are willing to part with serious money for quality destinations pear on wealthy travellers’ radar, he of international tour planning and tourist’s vacation. said, even though there are no direct operations department for ANA “They just don’t stay for long flights to those destinations from Sales Co. “Also, we are seeing enough, in comparison with Japan to South America. Instead, small, chartered cruises becoming wealthy travellers from Europe, they opt to fly first class to a major quite famous among our clients, for example, so the top hotels US city, then take another first class with groups of around 10 people are going to want to take busi- flight onwards. going together. ness from people who are going Yoshinari has also noticed an “Our consumers pay on average to stay at least 10 days or two increase in interest in the Basque 1.2 million yen (US$9,787) per per- weeks,” he said. region of northern Spain among son for a trip that will last around Cox & Kings is busy with big-spending Japanese, as well as nine days,” he said.