Find great staffTM A SPA BUSINESS PUBLICATION spa opportunities 14 MARCH - 28 MARCH 2014 ISSUE 185 Daily news & jobs: www.spaopportunities.com

Europe plays huge role in wellness says GWTC

Europe is responsible for almost dominant than international 40 per cent of all domestic and ones, especially in the US. international wellness-focused Europe has been found to trips taken worldwide each year, have slightly less dominant according to research published domestic travel for wellness by The Global Wellness Tourism due to the ease of crossing bor- Congress (GTWC). ders to other countries. Conducted by SRI “Europeans are the most International for the GWTC, sophisticated, experienced the research also shows that wellness- and prevention- Europe ranks as number one focused focused travellers on globally for annual trips taken the planet. They not only take (203 million) and comes in at frequent trips within their number two for expenditures at own countries and across US$158bn (£94.4bn, €115.3bn). Europe, they’re also pegged as However, Europe lags slightly the largest source market for behind North America, which France was ranked among the top six for wellness tourism expenditures in Europe international wellness travel,” holds top spot with a 41 per cent said Susie Ellis, chair & CEO share on the expenditures side of the market. come in close behind, with the three countries of the GWTC. “With so many European tour- Six of the top 10 nations globally for wellness accounting for over US$80bn (£47.7bn, €57.7bn) ism boards now smartly promoting their unique tourism expenditures are on the continent, with in the wellness tourism spend each year. offerings, the region will only continue to attract Germany ranking top in Europe for both trips The research findings also show that more health-minded travellers from all over the and expenditures, while France and Austria domestic wellness trips have been more world.” Details: http://lei.sr?a=P8a8p

Angsana-branded luxury Salary control key to spa coming to Malaysia staying in the black Banyan Tree & Resorts is to open its first-ever resort in Malayasia Salary costs remain the biggest opportunity and following the unveiling of plans for a challenge for US spas with tight salary control Angsana-branded luxury spa resort. often making the difference between operating The site is to be located on 3.2 hect- in the red or the black, according to a new report ares of land at Teluk Bahang, which will from the US Day Spa Association (DSA). house three main buildings with approx- The2014 Day Spa Association Spa & Wellness imately 300 sea-facing rooms and suites. Compensation Trends Survey said one of the The resort’s developers, Senja main issues is salary confusion, which remains Tight salary control can make or break spas in the US Aman Group, are also planning a a problem due to the multiple and varied pay- 1,100sq m (11,840 sq ft) spa complete ment and salary plan in the country. entire earning by making a commision on treat- with 12 treatment rooms, which will In almost every country barring the US, sal- ments given to clients. sit alongside three swimming pools ary makes up the majority of monthly income, The study looked at 1,103 spas in the US and five food and beverage outlets. with commissions earned through services or across 870 different zip codes. Respondents Angsana spa will also house 2,000 retail comprising the rest. ranged from employees in destination and square feet (186sq m) of retail space. The US model however differs in that it’s resort spas to solo practitioners summarising Details: http://lei.sr?a=t5C3s fairly common for therapists working in spas that salary was the largest slice of the expense pie. to receive no base salary, instead making their Continued on back cover

Magazine sign up at PDF for iPad, Kindle & smart phone Online on digital turning pages Twitter follow us: GET spaopportunities.com/subs spaopportunities.com/pdf spaopportunities.com/digital @spaopps @spaoppsjobs SPA OPPS Job board live job updates Ezine sign up for weekly updates Instant sign up for instant alerts RSS sign up for job & news feeds spaopportunities.com spaopportunities.com/ezine at spaopportunities.com/instant spaopportunities.com/rss spa opportunities news DAILY NEWS, JOBS, TRAINING & TENDERS www.spaopportunities.com CONTACT US Plans for US$100m Maldives resort The Leisure Media Company Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ, UK Saudi Arabian real estate Tel: +44 (0)1462 431385 firm Best Choice Real Estate Fax: +44 (0)1462 433909 Development has revealed plans e-mail: please use contacts' to build a US$100m (£59.7m, [email protected] €72.6m) resort and spa in the Laamu Atoll in the Maldives. Subscriptions The development, to be built Denise Adams +44(0)1462 471930 on Vadinolhu Island, will open [email protected] in 2017 and be developed as an Editor eco-friendly five-star resort. Liz Terry +44(0)1462 431385 It will feature 100 beach vil- las, including water bungalows Journalists and luxury suites and will offer Tom Anstey +44(0)1462 471916 dining services, wellness facili- Jak Phillips +44(0)1462 471936 ties and leisure activities. Design The resort’s spa and bou- Vadinolhu Island, will open in 2017 and be developed as an eco-resort Ed Gallagher +44(0)1905 20198 tique will offer a complete Internet range of health, wellness and beauty treatments sector, as it has rapidly emerged as a destination Dean Fox +44(0)1462 471900 and facilities including relaxation lounges, yoga of choice for international tourists. Our aim is to Emma Harris +44(0)1462 471921 pavilions, a sauna, hot and cold plunge pools develop Vadinolhu island as a high-end resort Tim Nash +44(0)1462 471917 and private spa suites. Vadinolhu will also have with world-class facilities to promote it as a com- Publisher sporting and recreational facilities for table plete family destination,” said Mohamad Rabih Julie Badrick +44(0)1462 471919 tennis, lawn tennis, badminton, scuba diving, Itani, CEO of Best Choice Real Estate. “We have sailing and a fully-equipped gym. already designed a business proposal targeting Associate publishers Arab News has said that the Best Choice Real potential investors to collaborate with us in the Sarah Gibbs +44(0)1462 471908 Estate Development also plans to offer lucrative operation and management of the resort. We are Simon Hinksman +44(0)1462 471905 investment opportunities for Saudi investors. confident of achieving an operating profit in the Annie Lovell +44(0)1462 471901 “The Maldives offers tremendous invest- second year with the cash payback period at six Jed Taylor +44(0)1462 471914 ment opportunities, especially in the hospitality years.” Details: http://lei.sr?a=8X5T4 Paul Thorman +44(0)1462 471904 Publisher, Spa Opportunities Sarah Gibbs +44(0)1462 471908 Armenia pinpoints wellness as key to tourism Associate publisher, attractions Sarah Gibbs +44(0)1462 471908 Armenia aims to boost its for- Property desk eign tourism numbers by 10 Simon Hinksman +44(0)1462 471905 per cent in 2014, champion- Financial Administrator ing the spa sector as one of its Denise Adams +44(0)1462 471930 main selling points. Circulation Manager Tourism has been a key sec- Michael Emmerson +44(0)1462 471932 tor of the Armenian economy since the early 1990s, with nearly a million people vis- Subscribe to Spa Opportunities: iting the country every year, Online: www.leisuresubs.com mostly returning Armenians Email: [email protected] Tel: +44 (0)1462 471913 who live abroad. Annual subscription rates are UK £31, Mekhak Apresyan, head Europe £41, Rest of world £62, students UK £16. of the division in charge of tourism for the Armenian Spa Opportunities is published fortnightly by The Leisure Media Company Limited, Portmill House, Ministry of Economy, said at Portmill Lane, Hitchin, Herts SG5 1DJ, UK and is distributed a video conference between Armenia welcomed nearly a million tourists in 2013 in the USA by SPP, 75 Aberdeen Road, Emigsville, PA Ukraine, Kazakhstan, 17318-0437. Periodicals postage paid @ Manchester, PA POSTMASTER Send US address changes to Spa Moldova and Armenia that the tourism indus- reporting that most of the tourists come from Opportunities, c/o PO Box 437,Emigsville, PA 17318-0437. try was a priority for the country’s government. former Soviet nations in the Commonwealth The views expressed in print are those of the author and Apresyan also said that aside from the country’s of Independent States (CIS), particularly Russia do not necessarily represent those of the publisher The historical and cultural tourism – Armenia’s main and Georgia, as well as Iran and the US. Leisure Media Company Limited. All rights reserved. No part of this publication may be reproduced, stored draw – it would be developing its spa, medical, A number of luxury hotels have opened in in a retrieval system or transmitted in any form or by winter, and agricultural tourism, as well as a tour- Armenia recently. Hilton and InterContinental means, electronic, mechanical, photocopying, recorded ist product that will combine all of these sectors. are both located in the capital city Yerevan, or otherwise without the prior permission of the copyright holder. Printed by Preview Cromatic Ltd. In 2013, 924,965 people visited the coun- while set to arrive in 2014. ©Cybertrek Ltd 2014 ISSN 0952/8210 try, with the Armenian Ministry of Economy Details: http://lei.sr?a=C2S7y

2 Read Spa Opportunities online: www.spaopportunities.com/digital Twitter: @spaopps © CYBERTREK 2014 Q Sign up for your FREE digital subscription to spa opportunities magazine: www.spaopportunities.com/green Outrigger Mauritius reveals spa details Designers neglect spa flow says Blu Spa’s Collier

The Outrigger Mauritius Cary Collier, principal and lead designer for Resort and Spa, which first Blu Spas, has said that flow is most common welcomed guests 30 January, mistake often made in spa design. has exclusively revealed to Spa Speaking in the Spa Handbook, Collier Opportunities the details of its said: “Often designers create a guest path new spa opening this month. which makes no sense or compromise an The 1,800sq m (19,375sq ft) experience due to space.” Navasana Spa features seven Over the past 25 years, Blu Spa has been regular treatment rooms and involved in the design of more than 250 spas six rooms for water treatments. and Collier believes space is the key to any Among the seven regu- spa development for both feel and servicing. lar treatment rooms, there is “The service path, sizing and locations of a Thai and Shiatsu cabin, two back-of-house and mechanical spaces, and a facial, manicure and pedicure functional and comfortable respite area for staff cabins, two double cabins as are all mandatory,” said Collier. “These areas wellas a single cabin for mas- The Navasana Spa features thirteen treatment rooms and opens 15 March are always on the chopping block in the plan- sage and one VIP double cabin ning process when space becomes precious. It with its private bath tub, shower and garden. The spa uses Terraké products – a French is inexcusable for any designer to neglect the The water treatment rooms include two brand developed and distributed for exclu- operational requirements for any spa project.” scrub rooms, two hydro massage rooms, one sive use in more than 130 five-star resort spas For a full interview with Cary Collier, hydro jet and one balneotherapy room. throughout the world, mainly in China – and the Spa Handbook is available online here Other facilities include a hydro massaging includes relaxing rituals, world massages, body in print: http://lei.sr?a=A9O7e and viewed corridor, sauna, hammam, spa pool and rest shape rituals and facial treatments. Terraké online here: http://lei.sr?a=P3l4j rooms with relaxing armchairs or a rooftop offers body and face products with natural Solarium with a secluded pool. ingredients, refined textures and scents. Navasana treatments include some ancestral The ’s 181 bedrooms all face the Indian and traditional “Around the world Massages” Ocean and the resort also offers three swimming with signature treatments specially concocted pools, three restaurants, a kids club, children’s pool to enhance their wellbeing and relax. and tropical gardens. Details: http://lei.sr?a=P8m9V

Two Bunch development plans enter second phase

Plans to redevelop Two Bunch Palms in California, US, are soon to enter a second devel- The brand has pioneered a fully-automated spa opment phase following an investment plan designed to Planet Beach opens automated raise up to US$11m (£6.5m, wellness centre in Louisiana, US €7.9m) as part of a US$24m (£14.3m, €17.4m) project. The Planet Beach franchise has opened a new 22 investors are being wellness centre in the state of Louisiana, with sought to invest US$500,000 the facility offering guests the use of push- (£300,000, €363,000) into the button beauty and health treatments. redevelopment which will Located in the town of Mandville, the transform the property into new Planet Beach will feature equipment a world-class wellness hotel, operated by guests without the need of a spa and tourist destination. therapist or attendant present. The resort consists of 52 bed- The brand has pioneered the use of fully- rooms, a spa, restaurant, hot The redevelopment plans will include the construction of a new spa automated spa offerings, with Planet Beach springs grotto, pool, tennis services including massages, tanning and courts and support building that sit next to 214 hotel rooms, construct a new 9,000sq ft (836sq beauty treatments, using machines oper- acres of undeveloped land for development. m) spa and fitness centre, build an additional ated by guests in their own private rooms. The project is going through two development hot springs grotto with pool and build a fur- Current wellness services provided by phases, the first of which started in 2013 and con- ther 36 hotel rooms. Planet Beach include over six types of sisted of improvements to resort infrastructure Beverly Sosa will join the Two Bunch team massages, three types of facials, hydra- and renovations on three model hotel rooms as as spa director, overseeing the spa, retail tion treatments, teeth whitening, guided well as the launch of a marketing campaign. and programming. while Suzanne Barber meditation, oxygen therapy, weight man- The second phase of development will use is the resort’s wellness services coordinator. agement treatments and sunless tans. the funding to upgrade and expand the existing Details: http://lei.sr?a=n4T5G Details: http://lei.sr?a=x3m3M

© CYBERTREK 2014 Twitter: @spaopps Read Spa Opportunities online: www.spaopportunities.com/digital 3 spa opportunities news DAILY NEWS, JOBS, TRAINING & TENDERS www.spaopportunities.com Rimerman to lead SpaFinder Vdara Hotel & Spa launches ESPA spa corporate wellness charge

Spafinder Wellness has appointed Claudia Vdara Hotel & Spa and ESPA Rimerman as senior vice president for cor- have come together to offer a porate group and wellness, as the company progressive luxury wellness moves to strengthen its position in what it facility in Las Vegas, US. sees as a strong area for growth. ESPA at Vdara is ESPA’s The US-based wellness industry com- first branded offering on the pany – which covers media, marketing and West Coast of America and gifting – believes employee and corporate only the third in the US. wellness offerings possess untapped poten- The facility is set out over tial, as companies strive to reign in health 18,000 sq ft (1,672sq m) of care costs and increase employee produc- space set out over two levels. tivity by offering incentives for adopting The spa features 11 treatment healthier lifestyles. rooms with three relaxation In the newly created position, Rimerman, lounges, a co-ed meditation who previously held management roles at room, sauna, eucalyptus steam AIG, UnitedHealth Group, Humana and rooms, hot plunges and heated Corporate Health Systems, will lead the com- lounge chairs. The facility is set out over 18,000 sq ft of space over two levels pany’s Corporate Wellness 365 division and The new offerings sit develop incentive products and partnerships alongside a pre-existing salon, fitness centre As well as being used in a comprehensive that support employee wellness programs. and a healthy smoothie bar. treatment menu catering for both sexes, ESPA’s The division offers incentives and gift “ESPA and Vdara share similar ideologies natural products, developed in the UK, will be cards that can be redeemed at more than in embracing the healing power of nature in a on sale within a dedicated retail area. 20,000 locations including spas; fitness, sustainable fashion as well as offering guests an ESPA has experience creating lux- yoga and pilates studios, and travel desti- impeccable level of service in a luxurious atmo- ury wellness offerings, having helped to nations in the company’s partner network. sphere,” said Mary Giuliano, general manager developed spas for One & Only, Ritz- Details: http://lei.sr?a=b7c9A of Vdara Hotel & Spa. “Forming this partner- Carlton, Bvlgar, The Peninsula and ship allows Vdara to set a new standard for many other well known spa brands. excellence and offer our guests a superior spa.” Details: http://lei.sr?a=9G9B5

Obese women get one hour vigorous exercise a year

The average obese woman gets just one hour of vigorous exercise a year, according to a recent health study. Researchers at the University of Carolina were startled by the extent of inac- tivity they discovered, with The hotel’s spa will include seven treatment rooms obese males only clocking up Waldorf Astoria Beijing opens an average of 3.6 hours of vig- orous exercise per annum. with spa set for April launch “They’re living their lives from one chair to another,” has expanded its pres- Edward Archer, who led the ence in Beijing with the opening of the investigation and is a research Chinese capital’s first Waldorf Astoria. fellow with the Nutrition Researchers examined the results of a 2005-06 US government survey The 176-room hotel joins Waldorf Astoria Obesity Research Center at the Shanghai and will soon feature a spa and fitness University of Alabama, told Health Day. rope-skipping, with accelerometers used to centre, with a heated indoor swimming pool. “We didn’t realise we were that sedentary. track participants’ movements. Not due to open officially until April, the There are some people who are vigorously Despite the stark discovery, the main focus facility will be operated as a Waldorf Astoria active, but it’s offset by the huge number of of the study was finding better ways to measure Spa – drawing strongly from local cultural individuals who are inactive.” how much exercise people get, and the research- influences – and will feature seven treat- Researchers examined results of a 2005-06 ers acknowledged that the accelerometer did not ment rooms, each equipped with a private US government survey of adults aged 20 to 74. measure swimming or biking particularly well. rainforest shower and bathroom. The survey tracked the weight, diet and sleep Another expert pointed out that the definition The spa will feature products from patterns of nearly 2,600 adults. of ‘vigorous’ exercise is limited, as in cases of Valmont and Aromatherapy Associates. Vigorous exercise was defined as activ- extreme obesity, general walking could be classed Details: http://lei.sr?a=B2Y3q ities that burn fat, such as jogging and as such. Details: http://lei.sr?a=r6U2s

4 Read Spa Opportunities online: www.spaopportunities.com/digital Twitter: @spaopps © CYBERTREK 2014 Finding new customers is expensive. $4,800 The average small businesses spend on marketing to existing customers annually. Emailing your current It’s customers the right way can increase your revenue.

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With SpaBooker’s Promote you can use emails saved in your database to automatically invite customers to book Put your customer another appointment. Contact us today (866.966.9798) emails to work to keep your customers coming back. for you. Sources: ISPA 2011 U.S. SPA INDUSTRY STUDY http://searchengineland.com/ SpaBooker Promote Companion Guide www.spa-booker.com spa opportunities news DAILY NEWS, JOBS, TRAINING & TENDERS www.spaopportunities.com SpaUK launches online Como opens Phuket resort Point Yamu benchmarking programme

SpaUK – an association for British spas – Como Hotels and Resorts has launched a new online benchmarking has opened a new resort program enabling members to compare in Phuket – its first in their key performance indicators (KPIs) Thailand outside of the against the rest of the market. capital Bangkok. The tool, created by hospitality software Point Yamu features specialist Sofality, took six months to develop 79 rooms and 27 private and compares businesses across four key cat- villas, overlooking both egories: average treatment revenue per hour; UNESCO World Heritage retail sales as a percentage of treatment rev- Site Phang Nga Bay and enue; percentage of therapist utilisation; the Andaman Sea. percentage of treatment room utilisation. The beachside devel- So far 40 SpaUK members have added opment was designed by their details to the secure database with Paola Navone, working a further 60 in the process of doing so. on her first property for Details: http://lei.sr?a=r6T8P Como. The resort com- The resort features a 100m-long (328ft) infinity pool bines Navone’s “eclectic, colourful approach” with Como’s “signature and Thai restaurants and a child-friendly inter- clean lines and pared-back, contemporary active learning area. The private residences are style,” according to the company. available to purchase and will include access Point Yamu’s spa contains eight treat- to all of the resort’s facilities. ment rooms operated by sister brand Como The resort is to also offer biking through Shambhala, using its own hair and body nearby villages and plantations, plus snor- products produced from the “highest grade kelling and diving under the guidance of aroma-essential oils”. The spa will include a English-speaking Como guides. yoga studio, four Thai massage alcoves, male Como worked with property devel- and female steamrooms, a spa pool and a gym. oper Campbell Kane, KS Group and Hotel Other features of the resort include a Properties in bringing the project to fruition. lenghthy 100m (328ft) swimming pool, Italian Details: http://lei.sr?a=m3c4K The hotel will offer a mix of facilities including a spa Carlson Rezidor to open first El Mangroove hotel and spa comes to Costa Rica hotel in Crete, Greece

Carlson has announced El Mangroove, a new hotel its first hotel on the Greek island of Crete, in Papagayo, Costa Rica, in partnership with the Geniatakis family. opened its doors last month, The 318-bed Beach Resort, boasting an expansive spa Crete Milatos is scheduled to reopen after and wellness area. renovations in Q2 of 2016. The spa itself, which The hotel will offer a mix of facilities, aims to provide clients including an all day dining restaurant, with a natural, serene speciality restaurants and bars, a vari- experience, has seven ety of pools and private pools, a private treatment rooms in total, beach, tennis courts, leisure facilities divided into three treat- and a spa – the details of which are yet ment rooms – one for to be announced. couples – and four out- This is Carlson Rezidor’s second Greek door bungalows. hotel: it already operates the Radisson Blue Facilities include sep- Hotel Athens. “We are delighted to arrive arate men’s changing in Crete and look forward to our future co- facilities with shower, The seven room spa aims to provide clients with a natural, serene experience operation with the Geniatakis family,” said lockers and a steamroom. Wolfgang Neumann, president and CEO A separate outdoor relaxation area with lounge The fully-sustainable 85-bedroom hotel fea- of Rezidor. chairs a spa pool and showers is also featured. tures two restaurants, a pool, kids zone and The Geniatakis family have been in the A range of treatments using the Epicuren 650sq m (6,996sq ft) of meeting space. tourism industry for 32 years and opened enzyme skin care range are on offer including mas- El Mangroove is the first new development in the hotel in 2002. They decided to enter sage, facials, body wraps, body exfoliations, hand the Guanacaste area of Costa Rica – a location into the partnership with Carlson Rezidor and foot treatments, which include manicure and which is the subject of several new hotel devel- to combine their local heritage and knowl- pedicure finishes, as well as hair styling services. opments including the recently announced edge with the international expertise of a A 635sq m (6,835sq ft) gym is also included Dreams Las Mareas Resort & Spa Hotel. global brand. Details: http://lei.sr?a=W7h5h in the new development. Details: http://lei.sr?a=m2M9c

6 Read Spa Opportunities online: www.spaopportunities.com/digital Twitter: @spaopps © CYBERTREK 2014 7LYZVUHSPaH[PVU PZ[OLUL^,_WLJ[H[PVU

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DIARY DATES

9–14 March 2014 International Esthetics, Cosmetics & Spa Conference New York Javits Convention Center, New York, USA New York’s IECSC in 2014 is set to feature exhibitors from the skincare, wellness and equipment sectors. Tel: +1 203 383 0516 www.iecsc.com/ny

21-23 March 2014 Beauty Dusseldorf Dusseldorf, Germany A trade fair for cosmetics, beauty and wellness professionals, attracting 50,000 trade visitors and 1,250 exhibitors. SPATEC Europe takes place between 7-10 May 2013 at the Sheraton Rhodes Resort in Rhodes, Greece Tel: +49 211 4560 7602 www.beauty.de to meet with key domestic and international and journalists from all over Europe. suppliers to participate in a series of one-on- Tel: +33 1 42 40 90 77 11-14 April 2014 one meetings. Throughout the event, attendees www.forumhotspa.com Cosmoprof Worldwide meet spa owners, operators, directors and Bologna, Italy suppliers during planned networking activities. 10-12 Sept 2014 One of the world’s biggest beauty events, Tel +356 99 45 8305 Global Spa & Wellness Summit including sectors on beauty salon and spa, www.spateceu.com Four Seasons Resort Marrakech, Morroco hair, perfumery and cosmetics, plus The annual GSWS will bring together the green nature. 10-12 Jun 2014 leaders and figureheads of the spa industry to Tel +390 2796 420 HBA Global Expo help guide and shape the future of the spa and www.cosmoprof.com Javits Convention Center 655 W 34th St, wellness industries in the years to come. New York, United States Sessions include panel-led discussions, 15-17 April 2014 HBA is a B2B event that provides personal general sessions, small group breakout International Exhibition of Medical care and beauty manufacturers with a sessions, and hosted dining conversations. Tourism, SPAandWellness - Healthcare spectrum of new ingredients, solutions, Tel +1 212 716 1202 Travel Expo supplier resources and education to help www.globalspaandwellnesssummit.org EC KyivExpoPlaza bring innovate concepts to market. A meeting place for major suppliers of Tel: +1 609 759 4700 14-17 Sep 2014 medical and health services, travel industry www.ubmlive.com SPATEC Fall North America representatives not only from Ukraine. Regency Scottsdale at Gainey Ranch Tel +380 44 526-90-25 12-13 Jun 2014 Scottsdale, Arizona, United States www.lmt.kiev.ua SPAMEETING ASIA SPATEC Fall 2014 will bring together the Sheraton Saigon Hotel & Towers, operators of America’s leading hotel resort, 17-19 April 2014 Hô Chí Minh-Ville,Vietnam destination, athletic, medical and day spas InterCHARM Professional The event will gather key buyers from with key domestic and international suppliers Moscow, Russia Asia and worldwild suppliers from the spa to participate in a series of one-to-one A leading event in the professional industry. They will hold one-to-one business meetings over two dedicated business days. cosmetucs industry of Russia, the CIS and meetings for buyers and suppliers. Tel: +1 214 592 4270 eastern Europe. More than 2,500 brands will Tel: +33 (0)1 44 69 95 66 www.spatecna.com be represented. www.itec-france.net Tel +7 915 0888 088 30 Sept - 1 Oct 2014 www.intercharm.ru/en 19 Jun 2014 SpaMeeting Europe Forum HOTel&SPA Hotel Radisson Blu, Dubrovnik, Croatia 7-10 May 2014 Four Seasons Hotel George V , Paris, France SpaMeeting Europe brings suppliers from the SPATEC Europe International event for news and industry to meet with the Distributors, Hotel Sheraton Rhodes Resort, in Rhodes, Greece information regarding the spa and hotel Spa, Day Spa and Medispa project holders for a The event will bring together Europe’s spa industry. Represents opportunity to be in two-day forum of meetings and discussions. operators of medium-to-large hotel resort, contact with industry leaders, developers, Tel +385 20 361 500 destination, athletic, medical and day spas Spa managers, hotel owners and directors www.eu.spameeting.com

8 Read Spa Opportunities online: www.spaopportunities.com/digital Twitter: @spaopps © CYBERTREK 2014

Global Spa & Wellness Summit 2014: MOROCCO MARRAKECH, SEPTEMBER 10-12, 2014 The premier international event for spa & wellness industry leaders

Visit GSWS.ORG DAILY NEWS, JOBS, TRAINING & TENDERS www.spaopportunities.com Ghislain Waeyaert joins Deep Nature Deyaar plans US$245m development with spa in Dubai

Ghislain Waeyaert has been Deyaar Developments is to venture into the announced as the new man- hospitality sector with the construction of a aging director at Deep Nature US$245m (£147m, €176m) combined resi- Development. The move dential and serviced apartment project, comes after his departure complete with its own spa facilities. from Clarins, where he was To be constructed in Dubai’s Bussiness international boutique and Bay, the Atria will feature 350 serviced spa director for five years. apartments and 219 residential units, split During his tenure at Clarins, into two different twinned towers. the company built its presence Other features include five-star spa facilities as a spa product house with with views across the Bay region, a health club, its Spa MyBlend by Clarins three swimming pools and a luxury restaurant. and Spa by Clarins brands. Work is expected to begin on the site’s Major contracts – including foundations in the coming weeks, with Miraval, Arizona, US; Raffles a completion date planned for 2017. Royal Monceau, Paris, France; Waeyaert spent five years at Clarins before moving to Deep Nature Details: http://lei.sr?a=r4R3s and The Ritz Carlton, Toronto, Canada – consolidated this position. Paris’ Spa My Blend by Clarins, Paul Gauguin Waeyaert has been involved in the cosmetics Cruises’ Pacific line and InterContinental Bora industry for more than 20 years and has spe- Bora Deep Ocean Spa. The company will open cialised in the spa sector since 2008, building The Brando – an eco-resort in Tetiaroa, French a strong network of industry contacts. Deep Polynesia – later this year. Nature Development has been created to sup- Working as MD, Waeyaert and Deep Nature port the rapid expansion of Deep Nature, the Development will assist spa investors and French spa operating company which was operators by providing consultancy, design, man- established in 2007. agement, and operational support, while offering Deep Nature has grown to be one of the big- adaptable concepts, including the Deep Nature gest international spa operators, with 35 contacts Spa concept or spas branded with premium skin- to its name, including Raffles Royal Monceau care lines. Details: http://lei.sr?a=e8K4w The hotel will be located on Velika beach Grace Hotels to open fourth Hoshino must “adapt to the modern-day traveller” Greek location in 2017

Yoshiharu Hoshino, president Grace Hotels has announced plans for a new of luxury Japanese hot springs beachfront luxury hotel development in the resort company Hoshino, has Peloponnese region of Greece to open in 2017. said that for the company to The 125-bedroom hotel, to be located continue its recent growth then near the city of Kalamata, will include a it must adapt to the needs of spa and wellness centre offering a range of the modern day traveller. treatments, a gym, two restaurants, con- The Hoshino Resort ference facilities, water sport facilities and Company opened its first children’s facilities. location a century ago, but in The hotel will be built on 300m (984ft) the past two decades, the busi- of secluded beachfront and will be located ness has grown its portfolio to around 20km (12.4m) west of Kalamata. now boast 32 luxury proper- “This resort is a perfect destination for a ties across Japan. Grace hotel. It is in an authentic and charm- But Yoshiharu Hoshino ing town and has a beautiful beach frontage, said in an interview with Spa Yoshiharu Hoshino is the fourth-generation president of the company yet it is within easy reach of Athens,” said Business magazine that the Lena Livanidou, head of Mediterranean & company’s resorts need to modernise – and The company has however remained true to its Africa for Grace Hotels. “Lovers of Greece not just for its foreign visitors. heritage by respecting the four key elements in its and Greek history will relish the variety of “The younger generation in Japan is used to operations. In addition to natural hot springs, all cultural and leisure experiences that a main- western-style living and now feels some dis- incorporate Japanese architec- land destination like Kalamata can offer.” comfort and inconvenience when staying in ture and design, serve locally prepared Japanese Grace Kalamata will be the fourth devel- traditional Japanese inns,” said Hoshino. “My cuisine and deliver ‘omotenashi’, which loosely opment of the Grace Hotels Group in job has been to transform these old-style - translates to ‘selfless hospitality’. Greece with the Grace Mykonos and Grace – while maintaining the important The company is also looking to expand Santorini already established, while the elements – so modern Japanese and interna- outside of Japan, with its first overseas resort Grace Kea is currently under development. tional guests can enjoy staying frequently.” coming to Bali. Details: http://lei.sr?a=c9w4a Details: http://lei.sr?a=k2G2w

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Argentina Spa Association Elemis conference lays out pipeline plans T: +54 11 4468 0879 W:www.asociacionspa.org Asia Pacific Spa and Wellness Coalition T: +65 9777 3204 W: www.apswc.org Distributors from 24 coun- Association of Malaysian Spas (AMSPA) tries gathered in London on T: +603 4253 3478 W: www.amspa.org.my 20-24 February for the very Australasian Spa Association T: +61 4 3003 3174 W: www.aspaassociation.com.au first international distributor Bali Spa and Wellness Association (BSWA) conference by British skincare W: www.balispawellness-association.org brand Elemis. Brazilian Spas Association A total of 37 guests were T: +55 11 2307 5595 W: www.abcspas.com.br flown in from around the Bulgarian Union for Balneology and Spa Tourism (BUBSPA) world to hear the company’s T: +359 2 942 7130 W: www.bubspa.org strategic development plans. China Spa Association T: +86 21 5385 8951 W: www.chinaspaassociation.com “Our aim is to achieve sub- Association of Spas of the Czech Republic stantial growth in the next five T: +420 606 063 145 W: www.jedemedolazni.cz years and the majority of that The Day Spa Association (US) will be growth in international T: +1 877 851 8998 W: www.dayspaassociation.com markets,” says Elemis’ manag- Estonian Spa Association ing director Séan Harrington. Séan Harrington, managing director of Elemis, spoke at the event T: +372 510 9306 W: www.estonianspas.eu “We have an exciting long- European Spas Association T: +32 2 282 0558 W: www.espa-ehv.com term vision of how we expect to grow, which are planned in 2014, plus other new product Federation of Holistic Therapists (FHT) we shared with the distributors.” developments that are in the pipeline over the T: +44 23 8062 4350 W: www.fht.org.uk Central to the expansion, is the launch of following three years. French Spa Association (SPA-A) Elemis Biotec – a machine which combines dif- Designs for the new vision of the Elemis flag- W: www.spa-a.com ferent technologies such as ultrasonic peeling, ship day spa in Mayfair, central London were German Spas Association microcurrent lifting, galvanic rejuvenation, light also unveiled. The day spa will incorporate a T: +49 30 24 63 692-0 W: www.deutscher-heilbaederverband.de therapy and oxygen infusion, with actives and ground floor retail/sensory experience, plus a Hungarian Baths Association T: +36 1 220 2282 W: www.furdoszovetseg.hu/en hands-on touch. The machine has been clinically healthy food and juice offering; a Grooming The Iceland Spa Association trialled and developed for results-driven treat- on the Go section for men and women; a floor W: www.visitspas.eu/iceland ments and there are eight accompanying facials. dedicated to Biotec facials; and one of the most The International Medical Spa Association Distributors were presented with 12 product luxurious penthouse treatment suites in the T: +1 877 851 8998 W: www.medicalspaassociation.org launches and promotional programmes that city. Details: http://lei.sr?a=j9E7F International Spa & Wellness Association (ISWA) T: +49 69 130 25 86 0 W: www.iswa.de International Spa Association (ISPA) T: +1 859 226 4326 W: www.experienceispa.com Salary confusion a stumbling block for US spas Japan Spa Association W: www.j-spa.jp Leading Spas of Canada Continued from front cover T: +1 800 704 6393 W: www.leadingspasofcanada.com One of the main reasons US spas National Guild of Spa Experts Russia have salary confusion is that in T: +7 495 226 4289 W: www.russiaspas.ru Portuguese Spas Association the country there is no standard T: +351 217 940 574 W: www.termasdeportugal.pt way of paying therapists. Romanian Spa Organization Methods vary from higher T: +40 21 322 01 88 W: www.romanian-spas.ro commissions upon reaching Samui Spa Association targets to varying the com- T: +66 7742 08712 W: www.samuispaassociation.com pensation based on the service Serbian Spas and Resorts Association T: W: performed – meaning therapists +381 36 611 110 www.serbianspas.org South African Spa Association would earn more for higher T: +27 11 447 9959 W: www.saspaassociation.co.za costing treatments they deliver. Spanish National Spa Association The lack of a defined model T: +34 902 1176 22 W: www.balnearios.org of pay leads to confusion as to Spa Association of India whether therapists are classified T: +91 995 889 5151 W: www.spaassociationofindia.in as employees or independent Spa Association Singapore T: W: contractors, something which +65 6223 1158 www.spaassociation.org.sg Spa & Wellness International Council (SWIC) according to the study remains T: +7 4957640203 W:www.1swic.ru “fuzzy”, further adding to sal- The study looked at 1,103 spas in the US across 870 different zip codes Taiwan Spa Association ary confusion. W: www.tspa.tw In US spas a lot of therapists earn a wage by The survey discovered that if total labour Thai Spa Association earning a commision. Commission splits were costs for treatments totalled over 46 per cent T: +66 2168 7094 W: www.thaispaassociation.com highlighted by the DSA survey as a potential then the spa is in danger of not making a profit. Turkish Spa Association T: +90 212 635 1201 W: www.spa-turkey.com red flag for spa profitability. If not managed Of the 1,103 spas surveyed, 27.9 per cent were The UK Spa Association correctly the spa will not make enough money above the 46 per cent danger line with 2.58 T: +44 8707 800 787 W: www.spabusinessassociation.co.uk to continue operation or the therapist will not per cent at costs of more than 66 per cent. Ukrainian SPA Association earn enough to make a living. Details: http://lei.sr?a=W2V6U T: +3 8044 253 74 79 W: www.spaua.org

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