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DIAC Annual Report 2012-13

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DIAC Annual Report 2012-13 ANNUAL REPORT 2012–13 2012–13 © Commonwealth of Australia 2013 All material presented in this publication is provided under a Creative Commons Attribution 3.0 Australia licence (http://creativecommons.org/licenses/by/3.0/au/deed.en). For the avoidance of doubt, this means this licence only applies to material as set out in this document. The details of the relevant licence conditions are available on the Creative Commons website (accessible using the links provided) as is the full legal code for the CC BY 3.0 AU licence (http://creativecommons.org/licenses/by/3.0/legalcode). Contact us Enquiries regarding the licence and any use of this document are welcome at: National Communications Branch Department of Immigration and Border Protection PO Box 25 BELCONNEN ACT 2616 Phone: (02) 6264 2233 Email: [email protected] Website: www.immi.gov.au HTML and PDF versions of the annual report are available on the department’s website at www.immi.gov.au/about/reports/annual/2012-13 ISSN: 1835-1700 (printed) ISSN: 1835-1719 (online) SECRETARY 24 September 2013 The Hon Scott Morrison MP Minister for Immigration and Border Protection Parliament House Canberra ACT 2600 Dear Minister Annual Report for 2012–13 I am pleased to present the Department of Immigration and Citizenship Annual Report 2012–13 as required by subsection 63(1) of the Public Service Act 1999 (“the Act”). The report has been prepared pursuant to the Requirements for Annual Reports approved by the Joint Committee of Public Accounts and Audit as required by subsection 63(2) of the Act. In accordance with the Commonwealth Fraud Control Guidelines 2011, I certify that I am satisfied that the department has: • prepared fraud risk assessments and fraud control plans • in place appropriate fraud prevention, detection, investigation, reporting and data collection procedures and processes that meet the department’s specific needs • taken all reasonable measures to minimise the incidence of fraud in the department, and to investigate and recover the proceeds of fraud against the department. The report also includes an account of the operation of the Adult Migrant English Program, as required by section 12 of the Immigration (Education) Act 1971. Yours sincerely Martin Bowles PSM 6 Chan Street Belconnen ACT 2617 PO BOX 25 BELCONNEN ACT 2616 • Telephone 02 6264 1111 • Fax 02 6264 2670 • www.immi.gov.au Reader’s guide The Department of Immigration and Citizenship’s Annual Report 2012–13 has been prepared in accordance with the Department of the Prime Minister and Cabinet’s Requirements for Annual Reports for Departments, Executive Agencies and FMA Act Bodies issued on 24 June 2013. This year’s annual report has been prepared to inform parliament about the department’s performance in relation to its services in 2012–13. The report is available in hard copy and online at www.immi.gov.au/about/reports/annual/2012–13. The report is divided into seven parts. Part 1: Secretary’s review A snapshot of the year’s activities together with Secretary Martin Bowles’s review. Part 2: Overview An overview of the portfolio and the department, including its role, functions, organisational structure and outcome and program structure. Part 3: Report on performance A summary of the department’s financial performance, as well as its performance against the deliverables and key performance indicators as set out in the department’s Portfolio Budget Statements 2012–13 and the Portfolio Additional Estimates Statements 2012–13. Part 4: Management and accountability Information about the department’s governance, external scrutiny, fraud and risk management arrangements, workforce planning, human resources and purchasing. This part also contains other annual report requirements including information about workplace health and safety, freedom of information, advertising and market research, social inclusion, ecologically sustainable development and environmental performance and grant programs. Part 5: Financial statements Contains the department’s audited financial statements and a report by the Auditor-General. Part 6: Appendices Information supplementary to the report, such as employee classifications and salary rates, citizenship statistics, membership of advisory bodies, legal services expenditure and a list of departmental Australia Day award recipients. Part 7: Reference material Comprises a glossary, list of acronyms, compliance index and an alphabetical index. Accompanying video material is available on the annual report website wherever you see this symbol. iv Department of Immigration and Citizenship Contents Part 1: Secretary’s review 1 The year at a glance 2 Secretary’s review 4 Part 2: Overview 15 Portfolio and department overview 16 Departmental office and post locations 20 Organisational structure 22 Senior executives 24 Outcome and program structure 26 Part 3: Report on performance 29 Summary of financial performance 30 Outcome 1 37 Program 1.1 Visa and migration 44 Administered item 55 Economic migration 55 Family migration 61 Resident Return visas, Former Resident visas, 65 Australian Declaratory visas and Certificates of Evidence of Resident Status Students 68 Temporary residents (economic) 74 Temporary residents (non-economic) 82 Visitors and working holiday makers 86 Migration health requirement 95 SkillSelect implementation—the first12 months 97 Office of the Migration Agents Registration Authority 99 Outcome 2 105 Program 2.1 Refugee and humanitarian assistance 112 Administered items 116 Offshore Humanitarian Program 122 Protection visas (onshore) 126 Litigation 131 International engagement 132 Annual Report 2012–13 v Outcome 3 135 Program 3.1 Border management 140 Borders 143 Identity 150 Outcome 4 152 Program 4.1 Visa compliance and status resolution 162 Administered item 167 Detection onshore 167 Removals 174 Status resolution 175 Programs 4.2, 4.3 and 4.4–immigration detention statistics and services 181 Program 4.2 Onshore detention network 185 Administered items 188 Onshore detention network 189 Program 4.3 Offshore asylum seeker management 194 Administered items 199 Offshore asylum seeker management 202 Program 4.4 Foreign fishers 209 Administered item 211 Foreign fishers 212 Program 4.5 Regional cooperation and associated activities 213 Administered items 217 Program 4.6 Refugee status determination for offshore entry persons 221 Outcome 5 222 Program 5.1 Settlement services for migrants and refugees 228 Administered items 232 Adult migrant English program administration 235 Free translating and interpreting services 240 Humanitarian settlement services 241 Settlement planning and information delivery 243 Support for community services 246 TIS on-site interpreting 247 TIS telephone interpreting 250 vi Department of Immigration and Citizenship Outcome 6 252 Program 6.1 Multicultural and citizenship services 257 Administered items 262 Decisions on citizenship status 264 Promoting the value of Australian citizenship 267 Promoting the benefits of a united and diverse society 269 Part 4: Management and accountability 273 Corporate governance 274 External scrutiny 290 Client service excellence 298 Management of human resources 301 Purchasing 321 Consultants and consultancy services 321 ANAO access provisions 322 Exempt contracts 322 Asset management 322 Advertising and market research 323 Ecologically sustainable development and environmental performance 324 Social justice and equity 328 Grants 328 Spatial reporting 329 Part 5: Financial statements Independent auditor’s report 332 Statement by the secretary and chief financial officer 334 Financial statements 335 Notes to and forming part of the financial statements 349 Annual Report 2012–13 vii Part 6: Appendices 421 Appendix 1: Classifications and salary rates 422 Appendix 2: Legal services expenditure 427 Appendix 3: Freedom of Information 428 Appendix 4: Membership of advisory bodies 429 Appendix 5: Citizenship statistics 430 Appendix 6: Australia Day award recipients 2013 436 Appendix 7: Information Publication Scheme 438 Appendix 8: Correction of material errors 438 Part 7: Reference material 439 Abbreviations and acronyms 440 Glossary 445 Compliance index 451 Index 455 viii Department of Immigration and Citizenship Tables Table 1: Snapshot of activity in 2012–13 2 Table 2: All outcomes financial resources summary 2012–13 33 Table 3: Financial resource statement 2012–13 34 Table 4: Outcome 1 financial resources summary 2012–13 43 Table 5: Visa and migration—performance information 54 Table 6: Points-tested outcomes from 1997–98 to 2012–13 57 Table 7: Points-tested skilled migration top 10 nationalities last three years and percentage change from 2011–12 to 2012–13 57 Table 8: Permanent Skilled visa performance against service standards 59 Table 9: Permanent family visa performance against the service standards 62 Table 10: Family migration planning levels and outcomes 63 Table 11: Family violence cases referred to independent expert 64 Table 12: Resident return visas, former resident visas and Australian declaratory visas 65 Table 13: Number of certificates issued 65 Table 14: Total student visa grants for 2011–12 and 2012–13 by location 69 Table 15: Top 10 source countries for student visa grants in 2011–12 and 2012–13 69 Table 16: Total student visas granted by subclass, 2011–12 and 2012–13 69 Table 17: Number of student visa holders in Australia on 30 June 2011, 2012 and 2013, by citizenship 70 Table 18: Top 10 source countries for Temporary Graduate visa grants in 2012–13 71 Table 19: eVisa take-up rate for assessment
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