Michelle Relyea, Interim Chief Enrollment and Student Success Officer Ann Marie Klotz, Ph.D., Interim Vice President for Student Success

What to Do About the Exploding Need for Mental Health Services? What we know U.S. Statistics

• One in three freshmen doesn’t show up for sophomore year

• 50% don’t complete a bachelor’s degree in six years

• One-half don’t get a four-year degree in their lifetimes The numbers 20M Students

• 4.4M (22%) will drop out

• 2.4M (12%) will not have a degree in 6 years

• 6K (3%) will have an Associate’s degree

• 5.6M (28%) will graduate and be UNDER-employed

• 7M (35%) will graduate and be working by the age of 27 in a job that requires a Bachelor’s degree College dropout crisis Who Are our students?

They are digital natives, who do not feel safe in the world, who are navigating an uncertain economy and may have grown up protected/sheltered by their families.

5 6

Current state My lens the new school

11 Student Success Offices • Academic Advising and Career Development • Academic Standards • Career Development and Experience • Communications • Global Engagement and International Support Services • Housing and Residential Education • Orientation and Transition Programs • Student Conduct and Community Standards • Student Disability Services • Student Advocacy • Student Health Services • Student Leadership and Involvement • Student Support and Crisis Management • Strategic Planning and Assessment • Title IX

12 STUDENT TOUCHPOINTS 2018-2019

OFFICES WITHIN STUDENT SUCCESS 18

PROFESSIONAL STAFF 140

MEETINGS WITH STUDENTS 43,795

UNIQUE STUDENTS SERVED 9,895 Parsons School Eugene Lang of Design College of Liberal 6,000 students Arts 1,700 students

College of Performing Arts 1,000 students

Schools of Public Engagement 1,200 students New School for Social Research 400 students

14 STUDENT SUCCESS STRATEGIC PLAN

1.Cultivate and support learning to achieve professional goals 2.Champion a culture of well- being 3.Enhance a sense of belonging GOAL 2: CHAMPION A CULTURE OF WELL-BEING

Objective 2: Students develop self-efficacy through awareness of needs and resources

Scholarship Advising PROFESSIONAL STAFF One-on-one advising to identify and assist with 1 applications. Manages workshops and financial literacy programs. MEETINGS WITH STUDENTS

590 ASSESSING: Student-initiated appointments WORKSHOPS and program attendance 25

Our Model for Mental Health Services

• 20 minute appointments (brief assessments) throughout each week for initial/first time appointments and students can schedule these online, by phone or in person. • Scope of Care • Hiring Graduate Externs to increase # of sessions • Student Support and Crisis Management Team • Health and Wellness Promotions • Food Pantry • Focus on Recreation • Financial Wellness • Emergency Housing Spaces

18 STUDENT HEALTH SERVICES (SHS) 2018- 2019

Provides medical and counseling services to all New School students and develops preventative programming.

PROFESSIONAL STAFF 21 FTE, 16 interns/externs 52% Counseling MEETINGS WITH STUDENTS 12,581 48% Medical

UNIQUE STUDENTS 4,064 STUDENT HEALTH SERVICES (SHS)

Top Reasons for Visit

1. Intake screening 2. Anxiety 3. Depression 4. Women’s health 5. Contraceptive counseling

Anxiety disorders make up 19.5% of all diagnoses. WITHDRAWAL/LEAVE OF ABSENCE 2018-19

• 1006 students initiated the process to leave the University • 127 students stopped the process after a Student Success intervention

$1.84 million saved (based on average tuition and fees)

College Class standing • Lang: 46 • Undergraduate: 113 • Parsons: 49 (Paris: 4) • Graduate : 13 • COPA: 12 • Continuing Ed: 1 • NSSR: 3 12.6% • SPE: 16 • Continuing Ed: 1

127 students ENHANCEMENTS TO SUPPORT AT- RISK STUDENTS

New advisor view of case-load ENHANCEMENTS TO SUPPORT AT- RISK STUDENTS Scope of Care

“Because The New School is located in New York City, which offers some of the best healthcare facilities in the world, SHS does not provide 24-hour services.

Students who live in New School residential communities who face an emergency after hours can access our robust 24/7 residential emergency system, staffed by our Student Support and Crisis Management team.”

24 Scope of Care

Continuation of Care & Referral Services (Counseling) Counselors help students access off-campus treatment for the following:

• Continuous or longer term therapy • Specialized care such as a comprehensive substance use or eating disorder treatment programs, services that offer daily or multiple times per week support, or treatment modalities not offered by our staff • Ongoing psychiatric medication management

25 Scope of Care

Continuation of Care and Referral Services (Medical) Medical providers help students access off-campus treatment for the following:

• Lab tests and EKGs ordered by external providers, unless the patient is also engaged with Medical Services for their health care or if the patient is under the care of a physician in another country

• Allergy Injections - These injections are most appropriately administered by an allergist who can handle potential complications and emergencies and provide specialized care programs.

• Suturing and Other Sterile Procedures - These procedures are more appropriately performed in a setting that has a dedicated procedure room to ensure proper sterile technique.

• Other specialized care not listed above

26 Graduate Externs

UNMET NEEDS:

● New School Counseling Center is in need of additional clinical staff to provide therapy services to New School students as demand is far exceeding current capacity.

● Doctoral students in the NSSR clinical psychology program are in need of financial support and additional opportunities to obtain high quality training in psychotherapy and testing.

● New School students are in need of low or no-fee testing services for determination of eligibility for accommodations (self-referred and those referred from the Office for Students with Disabilities).

27 Graduate Externs

● Paid externship (16 hours/week) at the New School Counseling Center for 2nd year New School doctoral students in clinical psychology.

● Stipend of $12,000 for completing the 11-month externship (a typical cohort ranges from 12-15 students).

● Externship includes an average of 9 hours of individual therapy and group therapy, 1 hour of testing, 1-2 hours of individual clinical supervision, 1 hour of group supervision (therapy), 1 hour of group supervision (testing) with individual consultation as needed, with remaining time for clinical documentation.

28 STUDENT SUPPORT & CRISIS MANAGEMENT (SSCM) 2018-19

Responds to students on and off-campus 24/7. Manages food pantry, emergency fund, scholarship advising, Wellness programs, medical leave.

PROFESSIONAL STAFF 3 808 additional meetings MEETINGS WITH STUDENTS with more students 6,682 140 than in 2017-18 UNIQUE STUDENTS SERVED 1,245 STUDENT SUPPORT & CRISIS MANAGEMENT (SSCM)

Top Reasons for Visit

1. Leave of Absence 2. Academic Concern 3. Financial Concern (housing/food/transportation) 4. Mental Health 5. General

Of the 1,245 students who visited SSCM, only 58 withdrew from the University (5%) Health and Wellness Promotions

•Peer Health Advocates

•A Happy Healthy Hour, where students will be able to foster conversations around self-care and reduce anxieties around networking in a fun and interactive environment over mocktails and appetizers.

•My Instagram Life: How to be an Influencer, which will allow students to understand how social media affects self-perceptions and gain tips on how to navigate peer pressure in an effort to create meaningful relationships among each other and their community

31 Impact of Basic Needs on Mental & Physical Health

“Students experiencing food insecurity reported fewer days of sleep sufficiency, which was also related to an increase in BMI and poor overall health.” Martinez, Suzanna M., Grandner, Michael A., Nazmi, Aydin, Canedo, Elias Ruben, & Ritchie, Lorrene D. (2019). Pathways from Food Insecurity to Health Outcomes among California University Students. MDPI: Nutrients.

“Food and housing insecurity are strongly related to depression, anxiety, eating disorders, suicidal ideation, and other mental health issues.” Goldrick-Rab, S., Broton, K., & Eisenberg, D. (2015). Hungry to Learn: Addressing Food & Housing Insecurity Among Undergraduates. Wisconsin HOPE Lab.

32 Food Security

•In 2018 survey of 86,000 participants at 90 two-year colleges and 33 four- year colleges in 24 states responded to survey •Approximately 48% at 2-year and 41% at 4-year institutions experienced food insecurity •60% at 2 year and 48% at 4 year institutions experience housing insecurity •Disproportionately impacts marginalized populations, including LGBTQIAGNC students, students of color, and others

-College and University Basic Needs Insecurity: A National #RealCollege Survey Report, The Hope Center

33 Food Security at the New School

•2019 National College Health Assessment Data: • 16.3% of students say that finances impact their academic performance • 64.1% found finances traumatic or very difficult to handle

•Food Pantry users: • 88% couldn’t afford to eat balanced meals within prior 12 months; 80% have skipped meals • 32% have experienced some form of housing insecurity within past 5 years • 49% have had difficulty paying for housing, food and school supplies because of costs associated with medication and health care.

34 Additional Food Security Initiatives

•Share Meals Mobile App - 655 registered users (as of January 2019)

•Emergency Assistance Program - approximately $15,500 provided to students who identified food as one of their needs, usually along with housing-related costs.

•Food Gift Cards - Student Support & Crisis Management provides emergency food gift cards to students with immediate food needs that cannot be met by the Food Pantry (dietary restrictions, kitchen access, etc.)

•Food Issues Advisory Committee

•Giving Tuesday fundraiser (Giving Tuesday) raised $22k for Food Pantry and Emergency Assistance Program

35 Food Pantry Users

•58% Parsons, 14% Lang, 12% SPE, 9% COPA, 9% NSSR

•Slightly more than half undergraduate

•60% identify as person of color; 37% as LGBTQ+, 46% international

•50% work more than 5 hours/week

36 Food Pantry

• Food Pantry saw 230 unique students in 2018-2019

• Opened satellite pantry at Loeb Hall October 2019 (24% of pantry users are residential students)

• Mobile Pantry since February 2018 - approximately 5 bags/week over course of 1 hour

• Corbin Hill Farm Share partnership

37 Emergency Housing Spaces

38 39 40 Focus on Recreation

--18 part-time staff, including one (1) Basketball Coach, one (1) Soccer Coach, eight (8) fitness instructors, and eight (8) student staff

--As of January 2020, 361 events with 1,626 total student attendees

--300+ intramural and club sport participants

-- On average 13 outdoor adventure programs each semester (325 student attendees)

41 challenges

42 Questions? Thank you!

44 Contact Us

Michelle Relyea, Interim Chief Enrollment and Student Success Officer [email protected]

Ann Marie Klotz, Interim Vice President for Student Success [email protected]

45