Ports of Auckland Annual Review 2012/13 the Port for Auckland’S Future
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Ports of Auckland Annual Review 2012/13 The port for Auckland’s future. 02 Ports of Auckland 2012/13 Annual Review Ports of Auckland has served New Zealand’s largest city since 1840. Handling over $23bn of trade, Ports of Auckland is your gateway to the world. Contents 03 Joint Chairman and CEO’s Report 26 Our People and Culture 08 Key Operational Highlights 34 Our Community 18 Financial Review 37 Our Environment 23 Key Projects 03 Ports of Auckland 2012/13 ’s Annual Review EO tatement Joint Chairman and C S “ 2012/13 has been a pivotal time for us.” RICHARD PEARSON CHAIRMAN 04 Ports of Auckland 2012/13 ’s Annual Review EO tatement Joint Chairman and C S Joint Chairman and CEO’s Report We are pleased to report that Ports of Over two years ago, we started to change Auckland has finished this financial year the way our business was structured to make in much better shape than it started. The it more customer focused, and that new year has been challenging, as we rebuilt organisational structure is now in place. It after an industrial dispute that resulted in has been an extended process of change but lost business and lower revenue. We have we now have an organisation which is more been in facilitation since May 2012 and, after streamlined and fluid in its structure in the sense nine months of talks, the facilitator made that people work and engage across multiple his recommendations in January 2013. We areas of the business. accepted the package of recommendations We are also investing in technology which will but, with the Maritime Union yet to accept enable us to deliver better customer service them, a new collective agreement has not and greater returns to our owners. During the been signed. Our focus, however, is on year we began preparing to implement the reviewing our processes to improve efficiency Navis SPARCS N4 terminal operating system. and increase productivity. The majority of our This software will improve productivity and stevedoring workforce has come on board reduce costs through better yard and vessel with a new shift and roster system which has planning. It is also an enabler and a platform for helped lift productivity. This was instrumental the introduction of future technologies. It is an in attracting back some of the business essential building block for our future growth. lost during the 2011/12 strikes, notably the restructured Maersk ‘Southern Star’ service. We have finished deepening the berths at the Fergusson Container Terminal. We remain ready to handle 5000-6000 TEU ships expected to call 170,835 at New Zealand in the future. cars 05 Ports of Auckland 2012/13 ’s Annual Review EO tatement Joint Chairman and C S “ Looking forward, the main challenge for 2012/13 is to improve productivity.” TONY GIBSON CEO With the help of international port planning demand. At the request of Auckland Council, we experts, we developed a port master plan prepared a revised port development plan based which will significantly increase our container on these two studies. Improved productivity throughput on our existing consented terminal means we can operate more intensively, area. At the same time, a grouping of upper enabling us to plan for a compact, efficient and North Island councils commissioned a study of green port, able to handle Auckland’s growing the growth needs of upper North Island ports, freight demand with minimal expansion. The plan which concluded that all three ports (Tauranga, received more positive public feedback than our Auckland and Northport) would need to grow original, larger expansion plan. and become more efficient to meet future 06 Ports of Auckland 2012/13 ’s Annual Review EO tatement Joint Chairman and C S Over the last two years, we have maintained We achieved an underlying return on equity this our strategy to put Ports of Auckland on a firm year of 7.6% (6.5% in 2011/12) and are on track footing. We have achieved most of our aims: to to deliver a 12.0% return on equity in the 2016 redesign the organisation; start improving labour financial year. flexibility and productivity; increase revenue and We would like to thank those employees defer capital expenditure. whose hard work, dedication and commitment There is more to do but it is encouraging to contributed to these results. Working together, see the results starting to come through. This we have made significant progress. financial year we declared a $29.5 million We would also like to thank our customers for their dividend to Auckland Council Investments continued support during the industrial dispute. Limited, for the benefit of Auckland ratepayers. This is almost 50% up on the year before, We have built a platform from which we can deliver despite minimal growth in container volumes. even greater value for the city of Auckland. Central Other parts of the business performed well: trade to this will be building the capability of our people, across our Multi-Cargo wharves was up to 4.4 through training, staff engagement and the targeted million tonnes, from 3.8 million the year before, development of high-potential staff members. on the back of strong new-car volumes, coal and We are investing in technology to support this, ironsand. We also had a record number of cruise including an e-learning platform and software which ship visits, 100. enables staff across the port to generate, share 07 Ports of Auckland 2012/13 ’s Annual Review EO tatement Joint Chairman and C S and discuss ideas. We will continue to focus on The future of Auckland’s port is looking brighter improving productivity and revenue, and will begin than it has for many years. The potential to increase to implement our port master plan and technology dividends, shareholder value and service levels has to support future growth. We are focussed on never been better. We have a plan to deliver more settling a collective agreement with the Maritime for the people of Auckland, for the customers we Union as soon as possible. While half our workforce serve, and for the importers and exporters who are on the new, more efficient roster system, further rely on us. We are Auckland’s port, working for financial and productivity improvements can be Auckland, and we are determined to succeed. delivered much more quickly if we are all working Kia Kaha, Kia Maia the same way. This is a must, if we are to build a compact, efficient port and deliver a 12.0% return on equity to our shareholders. Tony Gibson (CEO) and Richard Pearson (Chairman) 08 Ports of Auckland 2012/13 Annual Review Key Operational perational Highlights ighlights Key O H 09 Ports of Auckland 2012/13 Annual Review 100 4.4m $55.4m cruise ship calls tonnes of breakbulk cargo EBIT perational ighlights Key O H 170, 8 3 5 818,819 7.6% cars TEU underlying return on equity $29.5m 1,463 $38.9m dividends to Council ship calls net profit after tax up 46.8% 10 Ports of Auckland 2012/13 Annual Review 1. Container Throughput 2. Bulk and Breakbulk Cargo TEU* million tonnes perational ighlights Key O H 843,590 867,368 894,383 808,654 818,819 2.7 2.8 3.5 3.8 4.4 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 * 1 TEU = 1 standard 20-foot container Operational Highlights includes information on Ports of Auckland’s Waitemata- and Onehunga seaports. 11 Ports of Auckland 2012/13 Annual Review 3. Cars units perational ighlights 96,224 119,608 123,362 147,221 170,835** Key O H 2009 2010 2011 2012 2013 ** In 2012/13, we introduced automated manifest and billing. This has meant that all vehicles other than cars are measured in tonnes and not units. Previous years have therefore been restated to match the new standard. 12 Ports of Auckland 2012/13 Annual Review 4. Cruise Ship Calls 5. Cruise Passengers perational ighlights Key O H 69 62 79 97 100 121,836 117,805 150,289 188,694 200,000 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 13 Ports of Auckland 2012/13 Annual Review 6. Truck Turnaround 7. Crane Rate % trucks turned around Australasian Waterline in time standard perational ighlights Key O H 26.48 25.52 26.31 29.14 31.85 4 5 4 2 2 16 23 18 14 13 80 72 78 84 85 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 <30 minutes 30–60 minutes >60 minutes 14 Ports of Auckland 2012/13 Annual Review 8. Staff Hours 9. Volume of Containers per Container Moved by Rail Index year 2000 = 200 TEU perational ighlights Key O H 174 158 165 164 150 69,017 90,249 95,405 57,245*** 58,440 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 *** Volume of containers moved by rail dropped in 2011/12 with the loss of business from Fonterra as a result of the industrial dispute. This business is yet to be recovered. 15 Ports of Auckland 2012/13 Annual Review 10. Trade Breakdown perational ighlights Key O H 55% 45% 16 Ports of Auckland 2012/13 Annual Review 900 4 64 items of farm equipment horses yachts perational includes ighlights 2 Team NZ and Key O H 2 Oracle yachts 8 1 436,346 helicopters giraffe tonnes of ironsand 3 6 95,685 cows tanks tonnes of bananas 17 Ports of Auckland 2012/13 Annual Review perational ighlights Key O H “For the port to be operational and productive, we need our equipment and machines in top condition.