Performance by Critical Success Factor (CSF) Finance and Asset
Total Page:16
File Type:pdf, Size:1020Kb
Table of Contents Melbourne Overview ............................................................................................................1 Melbourne Overview: Our Vision, Mission and Values........................................................1 Who we are ........................................................................................................................1 Our Vision...........................................................................................................................2 Our Mission ........................................................................................................................2 Our Values .........................................................................................................................2 Snapshot: 2000-2001 in the city ..........................................................................................3 2000-2001 highlights............................................................................................................4 Birrarung Marr ....................................................................................................................4 Strong financial performance ..............................................................................................4 City popularity.....................................................................................................................4 Queen Victoria Hospital Site ...............................................................................................4 Retail Core Development Strategy......................................................................................5 New City Square, Café and Car Park..................................................................................5 Business Partner City Network (BPCN) ..............................................................................5 Centenary of Federation celebrations .................................................................................5 City Ambassador Program..................................................................................................5 Cities for Climate Protection Program.................................................................................5 Melbourne Marketing Alive .................................................................................................6 International Year of the Volunteer .....................................................................................6 From the Lord Mayor ..........................................................................................................7 City of Melbourne Council...................................................................................................9 Councillors..........................................................................................................................9 Ward profiles ....................................................................................................................12 Ward Map.........................................................................................................................13 From the Chief Executive Officer ......................................................................................14 Performance Summary ......................................................................................................19 How we report ..................................................................................................................19 Performance by Critical Success Factor (CSF)................................................................20 Page i Table of Contents Prosperous City ................................................................................................................20 Innovative City ..................................................................................................................25 Performance against Corporate Plan strategies................................................................25 Review..............................................................................................................................25 Culturally Vital City............................................................................................................27 People City .......................................................................................................................32 Attractive City ...................................................................................................................37 Sustainable City................................................................................................................42 Marketing And Communications .......................................................................................46 Community and Customer Service ...................................................................................49 Finance and Asset Management ......................................................................................53 Organisational Capability and Innovation..........................................................................56 Governance and Business Processes ..............................................................................59 Corporate Governance ......................................................................................................62 Divisional Profiles ..............................................................................................................66 Executive Team................................................................................................................66 Organisational Chart.........................................................................................................70 City Assets and Services ..................................................................................................71 City Projects .....................................................................................................................71 City Strategy and Development ........................................................................................71 Financial and Business Services ......................................................................................71 Governance and Resources .............................................................................................72 Marketing and Cultural Affairs...........................................................................................72 Our People..........................................................................................................................73 Employee information .......................................................................................................73 Sustainability Scorecard....................................................................................................75 Best Value...........................................................................................................................77 Future Outlook ...................................................................................................................80 Page ii Melbourne Overview Melbourne Overview Melbourne Overview: Our Vision, Mission and Values Melbourne is a vital and dynamic capital city. As the state’s premier municipality and the gateway to Victoria, Melbourne enjoys an international reputation as a global city on a path to growing prosperity. Proudly pre-eminent in business, international trade, arts, entertainment, sport and major international events, the City of Melbourne is home to around 52 000 people and welcomes more than 525 000 workers, visitors and tourists every day. Celebrating a rich multicultural diversity, Melbourne’s residents combine to represent 110 nationalities and speak 151 languages. At all points of the city compass, ethnic and indigenous origins are revered and savoured, welcoming locals, enthralling visitors and flavouring the city’s famous fare. One of the world’s most liveable cities, Melbourne cultivates a strong sense of community and lifestyle, and is a welcoming place for families and people of all ages. Melbourne is famous for its continual calendar of sporting, fashion, food and arts events, held year-round in its world class event facilities, venues and internationally acclaimed sports and gardens. Many capital city functions are grouped around the Yarra River, and such proximity of diverse activities, industry, and infrastructure makes Melbourne unique and highly sought after for business and investment. Melbourne’s strategic location in the Asia-Pacific region and its central role in decision- making and co-ordination for Victoria, is helping to build co-operative business and trade partnerships and to bring research and development, innovation and international investment to the city. Melbourne is rich. And not only rich in the conventional sense for there is no disputing its wealth and prosperity, but rich in history, culture, architecture, diversity, space, fresh air and clean water. Who we are City of Melbourne governs the municipality, providing products and services to improve the quality of life of its citizens and to develop Melbourne as a quality place to live, learn, visit, work and prosper. Page 1 Melbourne Overview We are the leading representative on all capital city interests. Our functions are important and distinguish the city as the premier municipality in the state of Victoria. Melbourne is increasingly