Autism Care & Support in Cornwall
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Autism Care & Support in Cornwall Statement of Purpose Winter 2015 Registered & Regulated by Care Quality Commission ID 1-142445096 © Green Light PBS Ltd. 2015 1 of 36 Meet the Team :) Registered & Regulated by Care Quality Commission ID 1-142445096 © Green Light PBS Ltd. 2015 2 of 36 What our customers are saying... Screen shots from comparison site carehome.co.uk – September 2015 Registered & Regulated by Care Quality Commission ID 1-142445096 © Green Light PBS Ltd. 2015 3 of 36 Introduction Green Light was established in 2009 to provide autism care and support in Cornwall. We now supporting people with the following needs: ★ Autism & Asperger Syndrome ★ Epilepsy ★ Learning Disability ★ Prader-Willi Syndrome ★ Associated Challenging Behaviour A brief history … June 2009 - Green Light is founded March 2011 - First customer - Vision, mission & business plan March 2011 – to date: implemented - Web based systems, policies & - Create packages of support for 50 procedures developed people with autism - Properties acquired and adapted to - Open 11 new registered homes specification - Create over 250 new jobs October 2010 - Care Quality Commission Register Green Light as a Provider Ethos Our ethos is reflected in the Mission & Vision we set for ourselves as we established the company. Registered & Regulated by Care Quality Commission ID 1-142445096 © Green Light PBS Ltd. 2015 4 of 36 Essentially ’we're about people’, considering this to apply as follows: Service - We're about quality life Homes - Homes are places where we experiences and improving the meet and interact with friends. Places opportunities for people that we for experience and fulfilment, at a pace support. We care deeply about this, that is right for each person and our work is never done. always with humanity and enthusiasm. Our customers - We connect with, laugh with, and uplift the lives of our Our neighbourhood - We see each customers. We start with the promise home as part of the community. We of an improved life, but our work goes take our responsibility of being a good far beyond that. It's really about neighbour seriously. We will bring human connections. together our employees, customers, and the community to make a positive Our employees - For us it’s more than contribution every day. We will take a job, it’s a shared passion. Together, the lead and be an example for others we embrace diversity to create places at work and play. where each of us can be ourselves. We will always treat each other with Our stakeholders - We know that as respect and dignity and hold one we deliver, we will enjoy the kind of another to that standard. success that rewards all of our stakeholders, our customers, employees, shareholders and investors. Above - Chris & Tom in Penzance Registered & Regulated by Care Quality Commission ID 1-142445096 © Green Light PBS Ltd. 2015 5 of 36 Services available: Personal Care Respite or Short Stay Residential Support to access Overnight, weekend or Around-the-clock community activities. week-long support. accommodation & support Sometimes called registered & regulated by ‘Supported Living’ & the Care Quality ‘Domiciliary Care’. This Commission. support is provided to people in their own homes. Accommodation available Two types of Residential accommodation and support are available. In each, 24 hour support is provided by a team, led by a manager registered with the Care Quality Commission. These are: 1. Family style homes - generally up to 3/4 people living together with some shared, some private accommodation within the home. 2. Apartments/annexes/flats & small homes - for individual use with allocated accommodation for supporting team. The annexe lounge at Penrose Farm, Truro The lounge at Fairfield, Portreath Registered & Regulated by Care Quality Commission ID 1-142445096 © Green Light PBS Ltd. 2015 6 of 36 Supportive Environments Supporting people with autism and other complex needs can be challenging at times. Recognising this, we tend to cluster accommodation where possible, to allow social and supportive networks to develop between people, their teams and the wider organisation. This allows us to be responsive, adapt, rotate and refresh situations and the people in them, should the need arise. Comprigney Vean (above) is a spacious modern bungalow for two people on the edge of Truro Bespoke Environments Where people have very specific accommodation needs, we can work closely with individuals, families and professionals to build ‘bespoke environments’ to meet these needs. Listening to what works and what doesn’t work for the person in the current situation can help create the right environment, ‘design-out’ difficulties and create more favourable conditions going forward. ‘Green Gables’ (above) is a former stables converted into a two bedroom bungalow for a young man with complex needs, based on a specification developed with his family. Registered & Regulated by Care Quality Commission ID 1-142445096 © Green Light PBS Ltd. 2015 7 of 36 Meet the management team Demand for Green Light’s services in Cornwall has created opportunities for creative people to join, progress and develop with us. Our team has steadily grown to 20 Registered Managers, Deputy Managers and operational team members. Registered Managers & Operational Team - October 2015 We now have a wealth of skills, strengths and experience to bring to bear in the pursuit of our mission ‘empowering people to achieve a lifestyle they are proud of’. Hannah Lake Jo Pyrah Managing Operations Manager Director joined Green Light in co-founded Green May 2011 with more Light after almost than 15 years 20 years experience of experience supporting people supporting people with autism. with autism. Hannah provides background Jo studied supervision and Operational support to the Leadership & management team. Management & Hannah studied Health & Social Care Positive Behavioural Support at the Welsh Management & Law. Centre for Learning Disabilities in Cardiff. Registered & Regulated by Care Quality Commission ID 1-142445096 © Green Light PBS Ltd. 2015 8 of 36 *COMING SOON - NEW FOR 2016* Thornbury House, Illogan, Redruth - Available in Spring 2016. A rurally located detached home with four bedrooms, three bathrooms, two lounges in spacious gardens. Springfield House, Perranporth - Available in Spring 2016. A large detached property in Perrancoombe, on the outskirts of the popular seaside town of Perranporth. For referrals, further info or to arrange viewings call Hannah Lake or Jo Pyrah on 01209 200544 or email [email protected] Registered & Regulated by Care Quality Commission ID 1-142445096 © Green Light PBS Ltd. 2015 9 of 36 Current Services Our services are currently located around Mid and West Cornwall. Our back office, training and meeting rooms are located on Cardrew Industrial Estate in Redruth, close to the A30. To see a Google map of the homes and office, go to the following web address: https://goo.gl/cove Green Light Personal Care Registered Manager Marie Sinclair (above) joined Green Light in May 2011. This followed 9 years experience supporting children and young people to access education in special and mainstream school settings in America and the UK. Marie then worked in residential services for people with autism and challenging behaviour. She is currently studying for her Level 5 Diploma in Leadership in Health & Social Care. Established in July 2012, Green Light’s personal care services grew out of a demand from existing short break customers, with personal budgets wanting extra support from the same team. The team expanded to offer individualised care and support to others with complex needs from their own homes, in some cases this is now provided on a 24/7 basis. To strengthen the team and create more regular contact between team members who would otherwise rarely meet, it was agreed in August 2015 that the team would form the backbone of a new registered home opening in Camborne, Lowenac Gardens. Registered & Regulated by Care Quality Commission ID 1-142445096 © Green Light PBS Ltd. 2015 10 of 36 Green Light Registered Homes Lowenac Gardens 2, Lowenac Gardens, Camborne, TR14 7EX Marie Sinclair became Registered Manager for Lowenac in September 2015. The home is a spacious three bedroomed detached bungalow with generous enclosed gardens, registered for up to two people with learning disabilities aged between 18 & 65. Located in a quiet cul de sac in the heart of the town, Lowenac offers excellent level access to local parks, shops, leisure facilities and other amenities. -The workshop, garden & greenhouse at Lowenac Registered & Regulated by Care Quality Commission ID 1-142445096 © Green Light PBS Ltd. 2015 11 of 36 ‘Huthnance Park’ - Helston/Hayle Nancegollan, Helston, Cornwall, TR13 OAZ Registered Manager Hannah Musto (above right) joined Green Light in 2011 after working in a residential special school for children with autism and challenging behaviour. Hannah is currently working on her Level 5 Diploma in Leadership in Health & Social Care. Huthnance Park was upgraded to provide three spacious self-contained flats and a detached two bedroom bungalow. The home has been adapted to meet the specific needs of the four individuals living there. Each person has their own lounge, kitchen, dining area and private garden. There is also a communal garden in the two acres of grounds, a barbecue area, a chicken run and greenhouse now famous for its chilli crop. A bridle path running alongside the home leads to local countryside walks and woodlands. The home is a 15 minute drive to the beaches on both sides of the Cornish coast. Registered & Regulated by Care Quality Commission ID 1-142445096 © Green Light PBS Ltd. 2015 12 of 36 ‘Fairfield House’ - Redruth Bridge, Portreath, Redruth, Cornwall, TR16 4QG Registered Manager Jabe Norman (above) joined Green Light in March 2011. Jabe has supported a wide range of people with autism, epilepsy and other complex needs. Prior to becoming Registered Manager in October 2014, Jabe was Deputy Manager at the home. Jabe is a supportive, calm and confident manager who prides himself on being positive and proactive at all times.