General Emergency Numbers
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1 GENERAL EMERGENCY NUMBERS Woman Abuse Line (National) 0800 150150 (021) 447-5458 Fax 24 hours Western Cape Network on Violence Against Women (021) 633 5287 Halt Elder Abuse Line (HEAL) 0800 003 081 Rape Crisis lines: Cape Town (English, Afrikaans & Xhosa): 24 hours • Counselling (021) 447-1467 / 9762 • Education, Training and Information (021) 447-1467 Khayelitsha (Xhosa & English) 24 hours • Fax (021) 361-0529 • Counselling and `Advice (021) 361-9085 • Education, Training and Information (021) 361-9228 George 083 212 6181 24 hours Somerset West 083 484 9409 24 hours Stellenbosch 083 244 4887 24 hours Helderberg 083 484 9409 24 hours Thuthuzela Rape Centre (021) 690 1000 Tygerbears Rape Centre (021) 938 5757 Life Line / Childline Offices: 24 hour line (021) 461-1113 0800 05 55 55 Safeline Western Cape (Abused Children) Cape Town Child Protection Centre (021) 425 5245 Child Abuse Safeline (021) 638-1155 Delft Office (021) 954-2220 Child Abuse Line 0800 055555 24 hours Child Line (021) 762-8198 University of Stellenbosch (Ages 12-18) (021) 938-9229 Child Protection Unit Parow (police) (021) 592-2601 Child Protection Unit Mitchells Plain (police) (021) 376-3030 AIDS National Line 0800 012 322 Ambulance 1 0177 Flying Squad (SAPS) 1 0111 (National) Crime Stop 0800 11 12 13 Cape Metropolitan Helpline 107 2 COUNSELLING SERVICES Rape Rape Crisis Cape Town: Observatory Office Physical Address Services 23 Trill Road Observatory Offers counselling for sexually assaulted women • Postal Address • Offers public education about rape and other forms of P O Box 46 women abuse Observatory • Training in rape crisis intervention 7925 • Assistance to rape survivors and their Telephone : (021) 447-1467 families/partners in the form of emotional support and Fax : (021) 447-5458 practical medical and legal advice 24 hour : 0732650896 / (021) 447-9762 Email : [email protected] Contact Person Chantel Cooper (Director) Counselling piece-worker Rape Crisis Cape Town: Khayelitsha office Physical Address Services 89 Msobomvu Road Ilitha Park Offers counselling for sexually assaulted women Khayelitsha • • Offers public education about rape and other forms of Postal Address women abuse P O Box 46 • Training in rape crisis intervention Observatory 7925 • Assistance to rape survivors and their families/partners in the form of emotional support, practical medical and legal Telephone : (021) 361-9085 advice Fax : (021) 361-0529 Training volunteers to join the organisation • Email : [email protected] Contact Person Joyce Doni Social Worker 3 Ilitha Labantu: Gugulethu Office Physical Address: Services NY22-26A Gugulethu Counselling in cases of rape, domestic violence and child 7750 • abuse Postal Address: • Family enrichment programmes PO Box 7 • Training of counsellors Woodstock 7915 • Police training Public education Telephone : (021) 633-2383 • Fax : (021) 638-2956 • “BRIDGE” employment training project Email : [email protected] Contact Person Miss Ntombi Mcoyi Ilitha Labantu: Khayelitsha Office Physical Address: Services Shawco A Section Khayelitsha 9am – 5pm • Postal Address: • Counselling and awareness- raising A500 Makhabeni Road Khayelitsha 7784 Telephone : (021) 361-9731 Contact Person Lizzie Gundwana Ilitha Labantu: Phillippi satellite branch Physical Address: Services Lutheran Church Cnr Eisleben & Lansdowne Rd Counselling and awareness- raising Phillippi • Postal Address: The Magistrate: Phillipi Court Private Bag X13 Westridge Mitchell’s Plain Telephone : (021) 372-0901 Contact Person Nosipho Sigwabe 4 Ilitha Labantu: Langa satellite branch Physical and Postal Address: Services Thandulwazi Centre Zone 16 Counselling and awareness- raising Langa • Telephone : 083 471 6240 Contact Person Nobethu Mfoko Mosaic Training, Service and Healing Centre for Women Physical and Postal Address: Services 66 Cnr Mortlake & Ottery Road A community based non-profit organization that seeks to heal Wynberg and empower women against abuse and violence. 7824 Offers supportive and educational services for abused • women and female youth Telephone : (021) 761-7585 Fax : (021) 761-7584 • Offers education about abuse, workshops, support groups Email : [email protected] and counselling Contact Person • Mosaic Court Support Desks offer support services at Roelene Miller Domestic Violence Section of several Magistrates Courts • Counselling Skills training for grassroots women and service providers • Public education about abuse • Assertiveness training for women • Training of volunteers to help applicants for protections orders at Magistrates Courts • Public education about abuse and rape • Counselling and support groups for rape survivors Kuils River Support Group Physical & Postal Address: Services 27 Oven Road Des Hamdon 24 hour service Kuils River • 7580 • Emergency shelter for rape and domestic violence survivors Telephone : (021) 903-4262 Fax : (021) 903-4262 Email : [email protected] • Counselling services • Referrals to legal and medical services Contact Person Ilze Wakefield 5 Trauma Centre for Survivors of Violence and Torture Physical Address: • Services Cowley House 126 Chapel Street Woodstock • Trauma counselling to individuals and groups 7925 • Training courses to public and frontline workers Postal Address: • Workshops/courses on understanding violence and PO Box 13124 trauma Woodstock Developing strategies for working with trauma support for 7915 • caregivers Telephone : (021) 465-7373 • HIV/Aids Counselling Fax : (021) 462-3143 Email : [email protected] • Mon-Thurs 8.30am-4.30pm • Fri 8.30-4.30pm Contact Person Fatima Williams The Music Therapy Community Clinic Physical and Postal Address Services: D5 Bower Road • Counselling services to children traumatised by Wynberg violence/abuse 7800 • After school “music for life” programmes Telephone : 021 462 0726 • Music therapy services to children and adults affected by Fax : 021 797 1002 HIV/AIDS Mobile : 082 822 5998 E-mail : [email protected] • Music therapy services to youth at risk Contact Person Sunelle Fouche Love in Action Physical Address: Services Beacon Vale Community Centre Mitchells Plain Counselling services to domestic and rape survivors • Telephone : (021) 391-1925 Contact Person Dorothy Williams 6 Western Cape Anti-Crime Forum Postal Address: Services PO Box 484 Gatesville Counselling 7764 • • Referrals and intervention Telephone : (021) 699-0913 Fax : (021) 699-1048 • Training with police • Deal with rape and domestic violence survivors Contact Person Anti-crime forum Gaynor Wasser • • Training & Development – urban & rural areas • Lobbying and networking with other organisations Thuthuzela Rape Care Centre Physical Address: Services GF Jooste Hospital Manenberg Provides a safe, enclosed environment for rape survivors • (0+ years), bathing facilities and clean clothes, Postal Address: tea/coffee/soup, statement-taking procedures at hospital, P O Box 66 medication for injuries, HIV medication if required, Manenberg dedicated police and prosecutors through court process. 7767 Telephone : (021) 690-1011 / 1000 / 691-6194 Fax : (021) 691-6190 Contact Person Mandisa Ngonongono Mitchells Plain Crisis Line Physical Address: Services Room 13 /1 OGS Building Cnr. 1st & 4th Avenue Counselling for rape survivors and abused women Town Centre • Mitchells Plain • Drug issues for teens at risk Postal Address: • HIV/AIDS prevention PO Box 103 • Paralegal services Mitchells Plain 7785 • Employment services Telephone : (021) 392-2000 Fax : (021) 392-2887 Contact Person Geraldine Young 7 Mosaic Training, Service and Healing Centre for Women: Khayelitsha Physical Address: Services Nolungile Hospital Site B Training women and youth assertiveness Khayelitsha • • Counselling Telephone : (021) 761 7585 Fax : (021) 761-7584 • Workshop on abuse Cell : 0829524804 Public education • Contact Person • Support groups Marina Marco 0847492957 Extra services Charmaine 0847492946 • DIRKIE UYS COMMUNITY HEALTH CENTRE Physical & Postal Address: Services: Dirkie Uys CHC Corner of Church & Dingle Street Goodwood • Rape medical and Legal Services • Child abuse medical and Legal Services Telephone : (021) 590-1644 Fax : (021) 590-1645 Contact Person: Pulane Ramentse Rape Crisis: George Postal Address: Services Private Bag x 6534 George Hospital Crisis counselling 6530 • • Debriefing and referrals Telephone : (044) 802-4534 / 4498 / 4478 Fax : (044) 873-6748 • Open 24 hours Contact Person Mrs. Visser 8 FAMSA: George Physical Address: Services Meade Street Mon-Thurs, 8am-4pm George • 6530 • Friday – 8am-1pm Counselling and information Postal Address: • PO Box 9621 • Family intervention George Training Rape Crisis volunteers 6530 • • Work closely with shelter Telephone : (044) 874-5811 Fax : (044) 874-7026 • Life skills E-mail : [email protected] Aids awareness • Contact Person Nicolette Pretorius FAMSA: Knysna Physical Address: Services Room 107 Thesen House 8am-4pm Knysna • 6570 • Counselling and support Postal Address: • Focus on whole family, but offers debriefing and PO Box 2185 counselling to survivors of violence Knysna • HIV/Aids counselling 6570 • Life skills Telephone : (044) 382-5129 Fax : (044) 382-7961 Contact Person Lou Van der Merwe Creating Effective Families (CEF) Mossel Bay Postal Address: Services PO Box 2319 Mossel Bay 6506 • 8am – 1pm • Counselling and information Telephone : (044) 691-1411 Fax : (044) 691-1411 • Run local shelter for battered women Email : [email protected] • Accommodation and basic needs Contact Person • FAMSA provide: counselling Roeleen Coetzee (Social