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Welcome to the Health Club Management Handbook 2O1O
Hard to believe another year’s gone by – but what a year it’s been. Challenge in the shape of recession, yet opportunity with our sector beginning to gain real credibility in the corridors of power. So what does 2010 have in store for us, and how can the health and fi tness industry maximise its potential?
In an extended features section, this year’s Health Club Management Handbook offers expert commentary on current trends and outlines opportunities for the industry going forward, challenging the status quo with suggestions of new target markets, new offerings, new ways of thinking.
With the economic crisis putting many operators’ expansion plans on-hold, this year we’ve also taken a different approach to our industry overview section – out with the State of the Industry tables and in with an extended development pipeline, profi ling a selection of projects still going ahead in spite of the prevailing fi nancial climate.
I hope this Handbook fi nds a place in your reference library, and here’s to 2010 being a great year for us all.
Kate Cracknell Editor – Health Club Management Handbook
For news, jobs, diary dates and to read each month’s issue of Health Club Management online, visit www.healthclubmanagement.co.uk/digital News and jobs updated daily on the internet – www.leisureopportunities.co.uk Visit www.leisurediary.com for a full listing of diary dates Attractions management SPORTS K?<00 MANAGEMENT A NEW K? MICHAL KREJZA The head of the EU Sport Unit talks about its policies 9Xebjpmj 9i`jkfcDlj\ld INDUSTRY DEBATE How many 50m :?@G:C<8IP swimming pools Do we need a tourism bank? do we need? CONTACT US The Leisure Media Company Ltd, Portmill House, Portmill Lane, Hitchin, Hertfordshire SG5 1DJ, UK SUBSCRIPTIONS Web: www.leisuresubs.com Email: [email protected] Tel: +44 (0)1462 471915 Fax: +44 (0)1462 433909 3 CONTENTS 06 diary dates Plan ahead with this comprehensive listing of events, shows and conferences for 2010 14 competitive edge A guide to charity events and challenges to focus the training efforts of your staff and members 22 sector statistics A snapshot of key facts and fi gures for both the UK and the global health and fi tness markets 24 changing society David Minton assesses the implications of social change for the health and fi tness sector 28 riding the zeitgeist A summary of the key fi ndings from Mintel’s new Health and Fitness Clubs UK report 32 public opinion Mike Hill of Leisure-net Solutions reviews the results of this year’s HAFOS survey New markets: Opportunities to increase our reach in 2010 include encouraging buddy workouts (p28) and 36 economic outlook harnessing the power of social networks (p24) An examination of the impact of the fi nancial crisis on the UK’s health and fi tness industry 40 the age of independence Our panel of independent operators offer an analysis of the key opportunities for their sector in 2010 44 spa revenue We ask the experts for their recommendations for a profi table health club spa 48 the year ahead David Stalker, executive director of the FIA, shares his industry forecasts for 2010, outlining potential Going strong: In-depth look at the independent sector (p40) new markets and partnerships 4 CONTENTS 5 company profiles company from information contact details and product Key fitness suppliers and training providers book supplier address A–Z of industry and websites suppliers’ addresses selector product and services to find products easy way A fast, green directory green organisations that offer tool detailing A reference green go advice to help you free 127 166 186 120 Driving profits in Driving profits HEALTH CLUB MANAGEMENT HANDBOOK 2010 HANDBOOK MANAGEMENT CLUB HEALTH who’s who who’s members, FIA board of this year’s Profiles personnel in public and private operator key and industry organisations companies, in the development projects of key A round-up private and trust, the public, pipeline across franchise sectors book operator address A–Z listing of health and fitness operators in An the private and public/trust sectors new openings new 114 52 104 (clockwise from above) (clockwise from your spa (p44); free advice to help you go advice to help you free (p44); spa your the impact on examining (p120); green and, the sector of the financial crisis (p36); events of key a listing 2010 diary, your for (p14) to help plus charity challenges (p6), members’ training efforts your focus DIARY DATES JANUARY FEBRUARY 23–24 ❘ The Diet & Fitness Show 1–7 ❘ International Fitness Week Venue Olympia, London, UK Venue Fitness First clubs worldwide Summary Summary Primarily an exhibition about losing Following the success of the weight and getting fit, with healthy campaign in the UK in 2009, living and exercise-focused exhibitors. International Fitness Week is Tel +44 (0)1787 224040 being rolled out globally to Web www.diet andfitshow.co.uk encourage the world to be a fitter place and become more active. 25–26 ❘ Facilities Fitness First clubs are issuing free Management Forum passes for the week, which are FEBRUARY Venue Radisson Blu Hotel, Stansted available from the website below. 25–28 ❘ IDEA Personal Airport, UK Web www.internationalfitnessweek.com Trainer Institute Summary Venue Alexandria, Virginia, US This year’s forum aims to encourage 4 & 11 ❘ Setting the Tone Summary greater awareness of the role of Venues Woking Leisure Centre, A conference for personal facilities management in all industries. Surrey, UK (4 Feb); University of trainers with more than 65 Tel +44 (0)1992 374100 Birmingham, UK (11 Feb) educational sessions, 27 of the Web www.forumevents.co.uk Summary industry’s top presenters and IFI seminar offering a detailed look three pre-conference workshops: at inclusive marketing, including in sport performance, integrated press releases and press contacts, back rehabilitation, and STOTT content of articles, inclusive imagery, PILATES postural analysis. newsletters, website content and Attendees can earn up to 20 social networking. continuing education (CPD) Tel +44 (0)114 257 2060 credits. Attendance at the event Web www.inclusivefitness.org is limited to 550 people. Tel +1 (858) 535 8979 ext. 7 6–8 ❘ Spatex 2010 Web www.ideafit.com Venue Brighton Hilton Metropole Exhibition Centre, Brighton, UK Summary 19–21 ❘ Fitness IFEMA 2010 An exhibition for professionals in Venue Madrid, Spain the design, installation, retailing, Summary maintenance and operation of pools, International fitness, sports facilities spas, saunas and ancillary equipment. and wellness show. International Fitness Week – Tel +44 (0)1264 358558 Tel +34 91 722 30 00 encouraging everyone to be active Web www.spatex.co.uk Web www.ifema.es 6 powered by leisurediary.com 2010 DIARY 25–27 ❘ FORUMCLUB 2010 8 ❘ SMex Venue Bologna, Italy Venue Wembley Stadium, London, UK Summary Summary The 11th annual international congress A specialist event for the sports and trade show for health and merchandise industry. fi tness, wellness and aquatic clubs. Tel + 44 (0)20 7798 8500 Running alongside FORUMCLUB will Web www.smexwembley.com be FORUMPISCINE, the dedicated swimming pool congress and trade 18–21 ❘ ECA/One Body One World show that launched last year. Venue New York, US Tel +39 051 25 55 44 Summary Web www.ncforum.com A theatrical event with a strong dance programme along with yoga, pilates, indoor cycling, management training, ©ISTOCKPHOTO.COM/ZILLI MARCH nutrition, exercise design, conditioning 7–8 ❘ 2010 Professional and resistance training. Beauty London Tel +1 516 432 6877 Venue ExCeL London, UK Web www.ecaworldfi tness.com Summary The UK’s leading beauty event, 18 & 25 ❘ Quids In-clusive offering networking and insights into Venues Durham County Cricket Club, Holistic Health, in April, offers business-building opportunities. UK (18 March); Aspire National Training products and training for the Tel +44 (0)20 7728 4298 Centre, Middlesex, UK (25 March) complementary therapy market Web www.professionalbeauty.co.uk/ Summary london/ IFI educational seminar that looks at 31 march – 1 april ❘ the business case for inclusion, and BASES Student Conference at how to make the most of being an Venue Aberystwyth University, inclusive fi tness facility. Wales, UK MARCH Tel +44 (0)114 257 2060 Summary 10–13 ❘ IHRSA 2010 – Web www.inclusivefi tness.org This year’s annual BASES (British Annual International Association of Sport and Exercise Convention & Trade Show 26–28 ❘ International Sciences) student forum has the theme Venue San Diego, California, US Fitness Showcase of ‘Key Skills in Sport and Exercise Summary Venue Winter Gardens, Blackpool, UK Science’. It offers presentations The 29th annual exhibition, Summary and networking with practioners, conference and networking event Showcasing the latest exercise classes, researchers, potential employers and for the health and fi tness industry. along with workshops and lectures, those offering postgraduate degrees. Tel +1 617 951 0055 for fi tness instructors and enthusiasts. Tel +44 (0)1970 621545 Web www.ihrsa.org Tel +44 (0)113 277 3885 Web www.bases.org.uk/ Web www.chrysalispromotions.com Student-Conference 7 DIARY DATES 14–17 ❘ SPATEC UK & Europe 14–18 ❘ Russian Fitness Festival APRIL Venue Split, Croatia Venue Moscow, Russia 7–10 ❘ ACSM’s 14th Health & Summary Summary Fitness Summit & Exposition This two-day meeting forum A conference and trade show for the Venue Austin, Texas, US presents UK and European spa fitness and aqua industries, with more Summary owners, directors and senior than 180 masterclasses and kids’ fitness Designed to translate recent scientific personnel with the chance to meet sessions. It also includes the Russian findings into immediately applicable one-to-one with more than 70 Open Fitness Aerobics Championship. methods for use by practitioners with leading international spa suppliers. Tel +7495 775 18 19 clients. The event includes workout The event also offers plenty of Web www.fitness-convention.ru sessions with master trainers, opportunity for networking outside demonstrations and panel discussions. of the formalised meetings. 22–25 ❘ IDEA Fitness Fusion Tel +1 317 637 9200 Tel +44 (0)20 8547 9830 Venue Rosemont, Illinois, US Web www.acsm.org/summit Web www.spateceu.com Summary Education for group fitness instructors and personal trainers. Tel +1 858 535 8979, ext. 7 Web www.ideafit.com 25–26 ❘ Holistic Health & Beauty UK Venue NEC, Birmingham, UK Summary Holistic Health offers the latest products, equipment and training for the holistic and complementary therapy market. Running alongside, Beauty UK FIBO offers exercise sessions alongside a comprehensive trade show is a professional event that encompasses a trade show and congress. APRIL Tel +44 (0)1332 227690 22–25 ❘ FIBO 2010 The show comprises a variety of Web www.beautyserve.com Venue Essen, Germany distinct areas catering for training Summary equipment, products and services, 30 april – 2 may ❘ The 25th anniversary of this sports nutrition, wellness, beauty, Australian Fitness & Health Expo fitness convention. More than 500 and medical fitness. The show Venue Sydney, Australia companies from over 35 countries attracts around 50,000 visitors Summary showcase products, concepts from 60 countries. Exhibition, seminars and training for and solutions for the fitness, Tel +49 (0)211 90 191 131 the Australasian fitness industry. wellness and leisure industries. Web www.fibo.de Tel +61 3 9261 4500 Web www.fitnessexpo.com.au 8 2010 DIARY 9 powered by powered .com diary leisure Stansted Airport, Stansted Airport, UK www.sibec.co.uk www.forumevents.co.uk Facilities Facilities ❘ +44 (0)20 8547 9830 +44 (0)1992 374100 from the local authority, trust and education markets. The event offers two days of interaction, face-to-face meetings, networking forums and opportunities with the highest calibre of operators and suppliers. Tel Web Management Forum Management Venue Summary This forum will focus on the ecological aspect facilities management, of giving delegates a chance to examine determine technologies, emerging practical solutions and focus on critical issues for running their businesses. Tel Web JULY 5–6 SIBEC UK ❘ Forest of Arden Marriott Marriott Arden of Forest Festival del Fitness Festival ❘ Rome, Italy Rome, www.fi tfestival.com www.fi Venue Venue UK Birmingham, Hotel, Summary SIBEC UK brings together of 120 theuential most important and infl suppliers and buyers of the UK tness sectorleisure, health and fi SIBEC offers one-to-one meetings between operators and suppliers meetings between one-to-one SIBEC offers MAY 12–13 Summary Venue Venue Web Web 10–13 22nd annual exhibition for the tness industry, offeringItalian a fi wide range of interactive sessions in an extensive indoor and arena.outdoor festival Last year’s encompassed everything from group cycling to Gymstick classes, beach pilates diving, scuba to volleyball to rowing, and rock climbing to jumping. show equestrian BodyPower Fitness, Aerobics and Aerobics Fitness, ❘ ❘ NEC, Birmingham, UK Birmingham, NEC, Dubai, UAE Dubai, Arnhem, The Arnhem, Netherlands The Javits Centre, New York, US York, New Centre, The Javits www.bodypowerexpo.co.uk www.wellnessandspas.com www.efaa.nl http://east.clubindustryshow.com Beautyworld Middle East Middle Beautyworld Club IndustryEast ❘ ❘ +44 (0)1926 485423 +971 4 338 0102 +31 495 533229 +1 203 358 9900 Tel Tel Web Venue Venue Summary BodyPower’s exhibition focuses on sports such as strongman, wrestling, boxing, MMA and powerlifting. Management Congress & EFAA Congress Management Venue Venue Summary Web Web The leading trade show for spa and tness club operators and professionals,fi hotel operators, architects and designers in the Middle East. Tel JUNE JUNE 1–3 22–23 Venue Venue Summary tness industry.Event for the Dutch fi Tel Web Tel Tel Web 14–16 MAY MAY 5–7 Venue Summary Conference sessions targeting tness management club owners, fi executives and personal trainers. Fitness & Personal Trainer Congress Trainer Fitness & Personal DIARY DATES 14 ❘ The FIA FLAME Conference 19–21 ❘ 29th Annual National Venue Cheltenham Racecourse, UK AUGUST Fitness Trade Show Summary 4–8 ❘ IDEA World Venue Reno-Tahoe, Nevada, US This educational conference, offering Fitness Convention Summary seminars on a range of topics, runs Venue Los Angeles, US Annual trade show for club owners, alongside the FIA Industry Summit. Summary managers, fi tness directors and Delegates will be encouraged to “step More than 5,000 health and fi tness personal trainers. up to the mark” and deliver what’s professionals from over 40 countries Tel +1 541 830 0400 being asked of the industry. The across the globe attend this event Web www.nationalfi tnesstradeshow.com FLAME Awards ceremony will also each year, which claims to “inspire take place at the event. Meanwhile the the world to fi tness” by offering 28 august – 2 september ❘ FIA Golf Day will be held on 13 July, delegates “relevant and practical World Leisure Congress also in Cheltenham. fi tness knowledge”. Venue Kangwon National University, Tel +44 (0)20 7420 8578 Tel +1 858 535 8979 ext.7 South Korea Web www.fi a.org.uk Web www.ideafi t.com Summary This year’s conference will explore the ways in which leisure activities can help in fi nding our identity. The event will sit alongside the inaugural, international World Leisure Games. Web www.worldleisure2010.org SEPTEMBER 6–8 ❘ BASES Annual Conference Venue University of Glasgow, UK Summary Featuring high-profi le international speakers, this event will appeal to anyone with an interest in sport and exercise sciences. Web www.bases.org.uk/BASES- Annual-Conference 12–15 ❘ European Spa Summit Venue Porte de Versailles, Paris, France Summary Held alongside a trade show, this event is aimed mainly at the hotel sector. The 2010 FLAME Awards ceremony will take place at the FLAME Conference Web www.beyondbeautyparis.com 10 2010 DIARY 11 powered by powered .com diary leisure Professional Beauty Professional ❘ Manchester, UK Manchester, [email protected] www.professionalbeauty. www.liw.co.uk +44 (0)20 7728 4298 +44 (0)20 7955 3969 divided into seven sectors: Health seven & into divided Fitness, Pool & Spa, Attractions Expo, Licensed BusinessShow, Eat & Drink, Leisure Facilitiesand The Sport Show. Manchester Venue Summary Thisevent is the largest UK’s beauty London, of outside exhibition featuring more than 300 exhibitors as well as seminars from leading industry experts. Tel Web co.uk/manchester Tel Tel Email: 10–11 Web Web Leisure Industry Week Industry Leisure ❘ NEC, Birmingham, UK Birmingham, NEC, Barcelona, Spain Barcelona, www.european- European Fitness Summit European ❘ +49 211 90 191 204 Venue Venue Summary LIW is the largest UK’s leisure event, attracting thousands of leisure professionals and over 350 industry suppliers. The show is now sub- Leisure Industry Week caters for all sectors of out-of-home leisure all sectors caters for Week IndustryLeisure SEPTEMBER 21–23 Tel Tel Web tness-summit.com fi OCTOBER 6–8 Summary One-to-one meeting forum for top tness,decision-makers wellness in the fi business health discuss industry to and with the sector’s suppliers. key Venue Venue SIBEC North America SIBEC North Inner IDEA Conference SPATEC FALL SPATEC ❘ ❘ ❘ Braselton, Atlanta, Atlanta, US Braselton, Palm Springs, California, US California, Palm Springs, Pasadena, California, US California, Pasadena, www. www. www.inneridea.com +1 603 529 0077 +1 603 529 0077 +1 858 535 8979 Summary Venue Venue Venue Venue Summary Tel Tel Web mcleaneventsinternational.com North America Venue Summary A three-day forum of one-to-one meetings between corporate spa owners and directors with design/ management companies and leading spa suppliers and vendors. Tel Tel Web mcleaneventsinternational.com SIBEC North America is a meeting and networking forum at which leading club owners and operators in the US – encompassing CEOs and COOs of health,tness recreation, sports and fi organisations – have the opportunity to meet one-to-one with domestic key and international suppliers. The event networking includes also time. Tel Tel Web 23–26 23–26 Inner stated IDEA’s mission is to “inspire the world to wellness through body, mind and spirit.” The IDEAInner provides Conference strong a and demonstrations element. educational 12–15 powered by DIARY DATES leisurediary.com TBC ❘ IHRSA European Congress Venue To be confi rmed NOVEMBER Summary 3–6 ❘ SIBEC UK & Europe IHRSA’s annual European Congress Venue Grande Santa Eulalia Hotel & features an agenda packed with Spa, Albufeira, Portugal keynote speeches and seminars from Summary a line-up of top presenters – both SIBEC UK & Europe creates a one- industry experts and business leaders to-one meeting forum for the major from outside of the health and fi tness operators from the private, local ©ISTOCKPHOTO.COM/CARLOS ALVAREZ ©ISTOCKPHOTO.COM/CARLOS sector. Delegates also have ample authority and trust markets in health, opportunity to network with leading fi tness and leisure to meet with the industry suppliers and colleagues from leading suppliers. It will bring together across Europe, including at a drinks more than 200 delegates from across reception. The event also includes a Europe, covering over 35 product sponsor showcase. categories, with more than 1,500 The Yoga Show at London’s Olympia: Tel +1 617 951 0055 scheduled meetings taking place. All things yoga under one roof Web www.ihrsa.org Tel +44 (0)20 8547 9830 Web www.sibec.co.uk TBC ❘ IHRSA Asia-Pacifi c Forum 23–24 ❘ Camexpo Venue To be confi rmed Venue Earls Court, London, UK 15–18 ❘ ISPA Conference & Expo Summary Summary Venue Washington DC, US Speakers at this event will provide Dedicated to meeting the needs of the Summary commentary on trends shaping the complementary healthcare industry, The ISPA Conference & Expo offers health club industry in the Pacifi c Rim, Camexpo – a complementary, natural spa CEOs, owners and directors as well as offering practical advice on and integrated healthcare show – a place to come together for how to grow your business. Plus a offers a broad range of products, networking and education. chance to meet with industry suppliers. services and training. Tel +1 859 226 4326 Tel +1 617 951 0055 Tel +44 (0)1273 645119 Web www.experienceispa.com Web www.ihrsa.org Web www.chexpo.com 29–31 ❘ The Yoga Show Venue Olympia, London =[jceh[f[efb[Wjj[dZ_d]oekh[l[dji$ Summary All things yoga under one roof – including free yoga and pilates classes, children’s yoga, demonstrations and 7Zl[hj_i[edb[_ikh[Z_Who$Yec lectures. The event will include more than 200 exhibitors. ldgaYl^YZZkZciha^hi^c\h[dgaZ^hjgZegd[Zhh^dcVah Tel +44 (0)1787 224040 Web www.theyogashow.co.uk 12 STOCK THE BRAND WITH MORE MUSCLE. Red Bull is synonymous with energy. energy drink and no.1 soft drink by rate looking for extra energy to support After all, we’ve been helping consumers of sale.* Used by some of the nation’s their training regime. To help your achieve peak performance for over 20 years top athletes, Red Bull has been proven to clients get more from their workout - now. But do you know just how much extra enhance physical performance, increase and boost your profi ts at the same time - muscle we could add to your bottom line? reaction speed and stimulate metabolism. call 07971 164 018. And remember, Red Bull is the UK’s favourite functional It’s the brand of choice for consumers Red Bull Gives You Wiiings. * AC Nielsen Impulse CROS Dec‚ 09 COMPETITIVE EDGE ALL YEAR ROUND 4–7 MARCH 2010 UK WHITE WATER RAFTING WHITE PEAKS SKI MARATHON Cost Minimum sponsorship is £1,000 per team Cost Registration costs £100 and participants must raise at (less than £120 per person for teams of eight) least £1,500 for the organising charity, Scope Venue River Tay in Scotland; Denbighshire or Gwynedd in Venue Italy Wales; Teesside, Nottingham or Northampton in England. Summary Summary Ski or board 24 peaks in 48 hours in this snow-tastic Looking at splashing out for a worthwhile cause? Then why marathon for cerebral palsy charity Scope. The challenge not take part in white water rafting in aid of UK charity takes place on the Italian slopes of the Milky Way, the Breast Cancer Care (BCC)? Organisers can arrange an country’s largest ski area, which offers world-class Olympic event at one of six white water rafting centres in the UK, at runs. The event, now in its 12th year, has attracted more a date that’s convenient to participants. Each raft can carry than 1,000 participants to date, raising a total of £1.75m. between six and eight people – ideal for friends, family, gym For more details members or staff teams. Tel +44 (0)800 0191 200 For more details Email [email protected] Tel +44 (0)845 092 0805 – ask for the fundraising team Web www.scope.org.uk/adventures Email [email protected] Web www.events.breastcancercare.org.uk 27 MARCH 2010 CARE ADVENTURE RACE Cost £35 – additional sponsorship optional Venue Bracknell, Berkshire, UK Summary This is a one-day adventure for individuals or teams of two, three or four people. Taking place in the beautiful Swinley Forest in Bracknell, Berkshire, the event combines cycling, running, orienteering and mental tasks. Teams will be given fi ve hours to orienteer on both foot and bike, with the aim of collecting as many points as possible – careful route choice and teamwork are essential in collecting the maximum possible points. There are also bonus points to be gained in a mystery activity. This challenge is very accessible as it only costs £35 per person to enter and there’s no set fundraising target, although the charity – international aid agency Care – says fundraising is always very welcome. For more details Tel +44 (0)20 7934 9470 Love snow? Then the White Peaks Ski Marathon is Email [email protected] for you – ski or board 24 peaks in 48 hours in Italy Web www.carechallenge.org.uk/adventurerace 14 COMPETITIVE EDGE 25 APRIL 2010 VIRGIN LONDON MARATHON Cost Fundraising according to charity Venue London, UK Summary The London Marathon is the largest annual fundraising event on the planet – runners have raised over £450m for good causes since the race began in 1981. This year is the fi rst year the event will operate under its new sponsor, Virgin. The entry ballot has already closed – it fi lled its 120,000-plus places in a record two days and 16 hours, beating the previous record by more than 15 days. However, charity places are still available. For more details Tel +44 (0)20 7902 0200 Web www.virginlondonmarathon.com 1–2 MAY 2010 FAIRBRIDGE ‘9 LAKES IN 9 HOURS’ CHALLENGE Cost Deposit is £75 and minimum sponsorship is £675 Venue Lake District, UK Summary Race for Life is a great motivator for gym members Set in the beautiful Lake District, the objective of this – not too far to run, and a really good cause event – as the name suggests – is to trek, bike and canoe your way across nine lakes in nine hours. An individual MAY–JULY 2010 event, you’ll start by cycling to Helvellyn, hiking over it RACE FOR LIFE and then canoeing around Ullswater. The other eight Cost the likely entry fee (to be confi rmed) is £12.99 plus lakes included in the event are Windermere, Loughrigg sponsorship (no minimum) Tarn, Elterwater, Rydal Water, Grasmere, Thirlmere, Venue Around 240 races at locations across the UK Red Tarn and Brothers Water. Groups who would like to Summary compete against each other, or to complete the challenge Cancer Research UK’s Race for Life is the UK’s largest as a team, are welcome. Funds raised go to Fairbridge, women-only fundraising event, where women of all ages and a charity that supports young people who are out of fi tness levels are invited to come together to walk, jog or education, employment or training. run 5km and raise money to help beat cancer. Take a look at For more details the website to fi nd your local event. Tel +44 (0)20 7199 6042 For more details Email [email protected] Tel +44 (0)871 641 2282 Web www.tallstories.co.uk Web www.raceforlife.org 15 COMPETITIVE EDGE 4–16 MAY 2010 15 MAY 2010 LAND’S END TO JOHN O’GROATS CYCLE THE LONDON PLAYTEX MOONWALK Cost £349 entry fee and £2,950 in sponsorship Cost £42.50 plus a minimum £100 sponsorship Venue UK Venue London, UK Summary Summary Cycling from Land’s End to John O’Groats is the furthest The ever-popular Playtex MoonWalk involves crowds possible distance in the British Isles. The 1,000-mile, 12-day of women decorating their bras and power-walking – route goes through Dartmouth, along the Welsh border, wearing these decorated bras – across the city at night. skirts the Lake District and passes into Scotland via lochs The aim of the walk is to raise awareness of breast cancer and mountains. Entrants can choose their own charity. as well as to raise money for breast cancer charity Walk For more details the Walk. Participants must choose either a full moon Tel +44 (0)1722 718444 (26.2 miles) or a half moon (13.1 miles) marathon. Men Email [email protected] are welcome to join in too, but all walkers are asked Web www.discoveradventure.com to wear bras! The London event will set off from Hyde Park; other Walk the Walk events in 2010 will be held in Bristol, Southampton and Edinburgh. Last year, some 15,000 people took part in the event. For more details Tel +44 (0)1483 741430 Web www.walkthewalk.org 15 MAY 2010 THREE PEAKS BIKE & HIKE Cost Team registration £195, sponsorship £1,600 Venue Yorkshire, UK Details This new team event requires participants to hike three peaks in the Yorkshire Dales and bike the distances in between. The peaks are Pen y Ghent (694m), Whernside (736m) and Ingleborough (724m). The total distance covered is around 80km and the average team is likely to fi nish in eight to nine hours. The challenge is open to teams of four. Funds will help Action Medical Research in their work with meningitis, premature birth, cot death, osteoporosis and asthma. For more details Tel +44 (0)845 408 2698 Hike three peaks in the Yorkshire Dales and bike the Email [email protected] distances in between – a great team-building event Web www.actionforcharity.co.uk 16 COMPETITIVE EDGE 31 MAY 2010 BUPA LONDON 10,000 Venue St James’s Park, London, UK Cost £25 (or £23 for UK Athletics affi liated running clubs) Summary This fl at 10km race, which starts and fi nishes in St James’s Park in London, is presented by the London Marathon and Nova International, the organisers of the Bupa Great North Run. See the website for details of charities to run for. For more details Tel +44 (0)20 7902 0200 Web www.london10000.co.uk 5–6 JUNE 2010 OXFAM TRAILTREKKER Cost Entry fee £200 + £2,000 minimum fundraising per team Venue Yorkshire Dales, UK The Artemis Great Kindrochit Quadrathlon – the clock Summary stops when teams slice a watermelon in half with a sword A hillier version of the charity’s longer-running event, Trailwalker (see July entry). 10 JULY 2010 For more details ARTEMIS GREAT KINDROCHIT Tel 0300 200 1300 (UK) / +44 (0)1865 472602 (overseas) QUADRATHLON Email [email protected] Cost £210 plus minimum £450 sponsorship; guests can Web www.oxfam.org.uk/trailtrekker attend for £50, which includes activities and food on Friday, Saturday and Sunday Venue Loch Tay, Scotland 20 JUNE 2010 Summary LONDON TO BRIGHTON BIKE RIDE Arguably the toughest charity event out there – a must Venue Starts in London for those who want to do something they can really brag Cost £34 entry fee + as much as you can in sponsorship about! The Scottish Highlands provide a spectacular Summary location for the 1.5km (0.8 mile) swim, 24km (15 mile) run, Join 27,000 other riders to sweat, toil and pedal your way to 11km (7 mile) kayak and 54km (34 mile) cycle. The clock the south coast in Britain’s biggest mass participation bike doesn’t stop until teams have sliced a watermelon in half ride. Watch out for the hill at Ditchling Beacon – it ascends with a sword. The event raises money for international aid 700ft in a the space of a mile. charity Mercy Corps. For more details For more details Tel +44 (0)20 7554 0300 Tel +44 (0)1567 820409 Email [email protected] Email [email protected] Web www.bhf.org.uk Web www.artemisgreatkindrochit.com 17 COMPETITIVE EDGE 17–18 JULY 2010 7–8 AUGUST 2010 OXFAM TRAILWALKER THE LONDON TRIATHLON COST £200 entry fee and tiered sponsorships levels from COST Varies according to race distance £2,300 per team of four VENUE ExCeL, London, UK Venue The South Downs, UK Summary Summary This multi-discipline event attracts beginners as well as an This mammoth 100km route follows the South Downs Way, elite fi eld of triathletes. The main Olympic race comprises fi nishing in Brighton. Walking in teams of four, the goal is a 1.5km swim, 40km cycle and 10km run, but shorter to complete the challenging trek in less than 30 hours. The distances and youth events are also available. camaraderie along the way makes this a truly unforgettable For more details experience and the money you raise will support Oxfam Tel +44 (0)20 8233 5900 and the Gurkha Welfare Trust. These organisations share Web www.thelondontriathlon.com an important purpose – to end poverty and help poor people improve their lives. For more details 10–20 SEPTEMBER 2010 Tel 0300 200 1300 (UK) / +44 (0)1865 472602 (overseas) BORNEO: THE ULTIMATE CHALLENGE Email [email protected] Cost Various payment options are available Web www.oxfam.org.uk/trailwalker Venue Borneo Summary Take in the beauty of Borneo as you complete three exciting events over 10 days. Trek through tropical jungle to the 4,095m peak of Mount Kinabalu – the highest mountain in south-east Asia. Cycle 170km. And take on the rapids of the River Padas on a white water rafting trip. For more details Tel +44 (0)1244 676454 Email [email protected] Web www.globaladventurechallenges.com 19 SEPTEMBER 2010 THE BUPA GREAT NORTH RUN Cost TBC (2009 entry fee was £42) Venue Newcastle Summary The world’s biggest half marathon, last year the event attracted 54,000 runners. For more information Trailwalker participants must complete a 100km Tel +44 (0)845 389 2200 trek across the South Downs within 30 hours Web www.greatrun.org 18 COMPETITIVE EDGE 19–26 SEPTEMBER 2010 GRAND CANYON ULTRA MARATHON Cost Registration £150, fee of £2,034 or sponsorship of £4,000, plus insurance £47 Venue Grand Canyon, US Summary This new race gives participants 24 hours to run 126km – three marathons – across the vast, wild, remote plateau of the Grand Canyon North Rim. Runners will need to be self- suffi cient, carrying their own food and survival equipment. There will be water stations at regular intervals, with medical staff positioned along the route for support if necessary, but otherwise it’s you against the other contestants and the elements. The route averages 2,500–2,750m (8,000–9,000ft) above sea level and offers spectacular scenery: towering pine trees punctuated by hills and ridges, large open valleys of grass, streams and golden aspen trees, and of course views over the canyon itself. The race will be followed by a celebratory meal and prize giving in Las Vegas. For more details Tel +44 (0)1460 30456 Email [email protected] Web www.adventure-racing.org In 2009, the Bupa Great North Run in Newcastle attracted 54,000 runners – and the Red Arrows 26 SEPTEMBER 2010 SONY ERICSSON RUN TO THE BEAT 13–22 NOVEMBER 2010 Cost £35 CYCLE INDIA Venue London, UK Cost £250 registration plus £2,500 minimum sponsorship Summary Venue India London’s music half marathon, Run to the Beat, features Summary live bands positioned at 11 key points along the route, This 480km cycle ride takes place in Rajasthan, offering with music specially chosen by Dr Costas Karageorghis visitors an experience of India at its most exotic and to inspire runners – Karageorghis is head of the world- colourful best. The journey starts with a visit to the Taj renowned music in sport research group at Brunel Mahal and fi nishes in Pushkar while the annual, world- University. The event starts and fi nishes at the O2 and famous camel festival is taking place. the route loops around Greenwich. For more details For more details Tel +44 (0)870 774 2444 Tel +44 (0)20 8233 5900 Email [email protected] Web www.runtothebeat.co.uk Web www.ndcschallenges.org.uk 19 COMPETITIVE EDGE 13 NOV–1 DEC 2010 EVEREST BASE CAMP TREK Cost £399 registration plus minimum sponsorship of £3,750 Venue Nepal Summary Nepal is a country with breathtakingly beautiful scenery, a fascinating culture and friendly people. Meeting the villagers while trekking through this landlocked gem of a nation is one of its greatest pleasures. The route takes trekkers via the Sherpa capital of Namche Bazaar, through beautiful valleys, dense forests and across glacial rivers, before reaching the renowned viewpoint of Kalapatar, on the approach to Everest Base Camp, from where hikers can take in a stunning view of the world’s highest mountain. Those who wish to trek to Everest Base Camp itself may do so. Participants will also have time to explore the colourful and frenetic capital of Kathmandu. If you need more time to prepare, this challenge will also run 26 March–13 April 2011 and 12–30 November 2011. Join TV celebrities Professor Robert Winston and For more details Fern Britten as you cycle 240km across China Tel +44 (0)1722 718444 Email [email protected] 30 APRIL–9 MAY 2011 Web www.discoveradventure.com/challenges WOMEN FOR WOMEN CYCLE CHINA Cost Registration £250 plus minimum sponsorship of £3,300 Venue China Summary Join TV celebrities Fern Britten and Professor Robert Winston – the scientist behind the BBC series Making Babies and Child of our Time – in this women-only (plus one male doctor!) cycle ride across China. The 240km challenge will raise funds to help improve the health of women and babies through Professor Winston’s charity, Women for Women. The route takes you alongside rivers and through steep gorges and tiny villages, as well as past famous sights including the Great Wall of China, Tiananmen Square, The Forbidden City and The Summer Palace. For more details Tel +44 (0)845 408 2698 The route of the Everest Base Camp Trek passes through Email [email protected] stunning mountain scenery, including views of Everest itself Web www.actionforcharity.co.uk 20 MARKET INTELLIGENCE 21 INTELLIGENCE MARKET MARKET SECTOR STATS – AT A GLANCE UK MARKET AVERAGE MONTHLY MEMBERSHIP FEE AT A PRIVATE HEALTH CLUB IN THE UK (12 MONTHS TO 31 MARCH 2009) – ESTIMATED VALUE* OF THE TOTAL UK MARKET UP FROM £42.37 THE PREVIOUS YEAR £1.07 BILLION – ESTIMATED VALUE* OF THE UK’S PUBLIC SECTOR – UP 2.3 PER CENT FROM THE PREVIOUS YEAR VALUE* GROWTH IN THE TOTAL UK HEALTH & FITNESS SECTOR NUMBER OF PRIVATE AND PUBLIC (12 MONTHS TO 31 MARCH 09) FITNESS FACILITIES IN THE UK 64 NEW CLUBS – ATTRACTING 66,444 NEW MEMBERS GROWTH IN THE UK’S PRIVATE SECTOR (12 MONTHS TO 31 MARCH 2009) £2.7 billion 12.1 PER CENT ESTIMATED VALUE* OF THE UK’S PRIVATE SECTOR – UK PENETRATION RATE – UP 3.2 PER CENT FROM THE PREVIOUS YEAR UP FROM 11.8 PER CENT IN 2008 50 NEW FITNESS FACILITIES – ATTRACTING 52,534 NEW MEMBERS GROWTH IN THE UK’S PUBLIC SECTOR (12 MONTHS TO 31 MARCH 2009) OVERALL GROWTH IN LIKE-FOR-LIKE MEMBERSHIP NUMBERS IN THE UK (12 MONTHS TO 31 MARCH 09) – 1 PER 7,335,569 CENT IN THE PRIVATE SECTOR AND NUMBER OF HEALTH CLUB MEMBERS IN THE UK 0.8%0.4 PER CENT IN THE PUBLIC SECTOR *Market value is based on average adult membership fee multiplied by number of members aggregated at an individual site level 22 Source: 2009 FIA State of the Fitness Industry Audit, compiled by The Leisure Database Company SECTOR STATS 23 3,010,000 3,010,000 members members 6,002,000 6,002,000 3,200 clubs 19,638 clubs REVENUE AND SIZE OF THE INDUSTRY IN AUSTRALIA AND NEW ZEALAND REVENUE AND SIZE OF THE INDUSTRY INDUSTRY THE OF SIZE REVENUE AND IN SOUTH AMERICA PROPORTION OF THE POPULATION IN SPAIN WHO ARE MEMBERS OF A HEALTH CLUB – THE EUROPE IN RATE PENETRATION HIGHEST 1.7 times a week ATTENDANCE CLUB HEALTH GLOBAL TOTAL AVERAGE US$2.2bn 16.59 PER CENT 16.59 PER US$1.37bn 750 clubs 1,379,525 members NUMBER OF HEALTH AND – 46,736 CLUBS– 46,736 – 40,685,750 MEMBERS – SECTOR REVENUE,– SECTOR AMERICA NORTH – 16,390 CLUBS – 12,974,000 MEMBERS CLUBS – 12,974,000 – 16,390 FITNESS FACILITIES WORLDWIDE FACILITIES FITNESS REVENUE AND SIZE OF THE INDUSTRY INDUSTRY THE OF SIZE REVENUE AND AFRICA SOUTH IN US$68.2bn REVENUE) (TOTAL VALUE MARKET GLOBAL NUMBER OF HEALTH AND GLOBALLY MEMBERS CLUB FITNESS US$26.4bn SECTOR STATS – AT A GLANCE A – AT STATS SECTOR Source: IHRSA Global Report 2009, IHRSA/American Sports Data Health Club Reports, Trend IHRSA business report (OF WHICH THE US ACCOUNTS FOR $19.1BN) US$22.7BN US$8.6BN REVENUE AND SIZE OF THE INDUSTRY IN ASIA US$33.3BN REVENUETOTAL AND SIZE OF THE EUROPEAN FITNESS MARKET GLOBAL MARKET GLOBAL INDUSTRY RESEARCH CHANGING SOCIETY DAVID MINTON THE LEISURE DATABASE COMPANY The structure of society is changing – but what does this mean for operators? ociety is changing at a more rapid pace than ever fi gure 1). There will also be a greater number of under-16s and before, driven in part by a growing population which, family formers in the 25- to 35-year-old bracket – around a Saccording to a report from global information services 15 per cent growth. This latter age band is the dominant age company Experian, will shift future demographics. group of current fi tness members, as shown by The Leisure In 10 years’ time, there will be 3 million more people aged Database Company’s National Audit of Fitness Consumers. 55 and over than there are today – a 17 per cent increase (see Lifestages are changing too. Parenting and post-parenting stages are shifting to older age groups, while the point at fi gure 1 age structure of UK population (2009 – 2019) which we consider ourselves in old age – but where good 1000 health can still be enjoyed – is shifting to unprecedented 900 levels, perhaps even 80 years old by 2019 (see fi gure 2). 800 700 DIVERSIFYING MARKET 600 For operators, a larger population means more potential 500 customers. However, this comes hand-in-hand with greater diversity, meaning that an understanding of the key thousands 400 300 segments, and of how society is changing, is imperative. 200 Take one group as an example: post retirement-age 100 people. Over the last 10 years, the number of men in 0 employment over the age of 65 grew from 8 per cent to 0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 12.5 per cent, while for women the growth was from 7 age in years to 10 per cent. This trend will continue, with government 2009 2019 backing, whichever political party serves next. Older people © 2009 Experian Limited. All rights reserved are not a homogenous group, however. There are vast Source: Government Actuary’s Department l Experian Future Foundation/nVision economic and social differences in this sector, and these 24 INDUSTRY RESEARCH ©ISTOCKPHOTO.COM Just over 50 per cent of the under-35s – the fitness sector’s key market – use social networking sites have been studied and classified exhaustively by Experian’s current assets, upping penetration in their local markets new Mosaic UK system – recently overhauled to reflect the with relevant products and services. significant changes in society – to provide a more in-depth understanding of the grey market. ONLINE / OFFLINE MARKETING Taking advantage of this expanding age group, with The growth of Online Britain represents one of the fastest its disparate needs, will require new understanding and changes in the last 10 years, with broadband Britons now approaches. Fitness gyms need to identify exactly what accounting for 60 per cent of households compared to just they could offer to which older groups. A key selling point 10 per cent five years ago. Fifty-three per cent of Britons for those in middle age has to be how fitness can help preserve better health, both now and for older age, at a figure 2 life stages of UK population (2009 – 2019) time when we will all inevitably be working for longer – and Age Age no doubt living longer too. We’re also seeing greater diversity in society today – 80 80 ethnically, geographically and economically. Immigration Old age Mature & free (post-family) has increased from 350,000 people in 2000 to just over 60 60 500,000 in 2008 (see figure 3, p26). Generally this is welcomed: research from Experian’s consumer foresight 40 Parents 40 team at the Future Foundation found that, in 2007, 74 Young adult (pre-family) per cent of people agreed with the statement ‘we have a 20 20 Youth lot to learn from the cultures and values of foreign lands’, Childhood compared with just 58 per cent in 1980. 0 0 Understanding the numerous and diverse groups that 1960 2008 2020 exist within any given catchment area will be critical to © 2009 Experian Limited. All rights reserved operators as they seek to increase profitability from their Source: Experian Future Foundation/nVision 25 INDUSTRY RESEARCH say they use the internet every day, while 69 per cent use fi gure 4 disposable income by household quintiles the internet at least once a week. Around 35 per cent 45 of the population also use social networking sites. This 40 increases to just over 50 per cent of the under-35s – the 30 predominant fi tness member group. As these groups age, 25 they will continue to infl uence opinion, thus increasing the 20 penetration of social networking over the coming years. % share 15 These networks represent fantastic opportunities for gyms 10 to gain member referrals. In research from Experian’s Future 5 Foundation, 72 per cent of people agreed that if a friend or 0 family member were to recommend a product, they would Bottom 2nd 3rd 4th Top be much more likely to buy it. This was particularly the case quintiles among the super-rich – celebrities and top business people, 1992 2001/2 including foreign nationals, many of whom are in London – as 1996/7 2006/7 well as people who, categorising themselves as working class, © 2009 Experian Limited. All rights reserved have grown up in the industrial revolution heartlands and who remain more traditional and conservative with their money. outreach local, as large proportions of people feel attached to Offl ine, meanwhile, consumers feel great affi nity to their their local community – 80 per cent of 25- to 39-year-olds say place and space. Operators must keep their marketing and they feel attached to their town or village. This rises to 85 per cent of 40- to 54-year-olds and to 90 per cent of over-55s. fi gure 3 long-term international migration (2000 – 08) 600 ECONOMIC CHANGES Broad economic trends show that the very rich in society 500 are getting even richer, as measured by disposable income distribution in the UK between 1992 and 2007. The top 400 income quintile has been steadily increasing, while the 300 bottom two income quintiles have remained steady. Those in the middle earner groups have been most severely affected thousands 200 by declines in income since 1992 (see fi gure 4). Household indebtedness has also doubled in the last decade, 100 largely due to mortgage lending, with future predictions only 0 seeing a slight decrease in the ratio of income to indebtedness – from 160 per cent of income in 2008 to 140 per cent of income over the next 10 years (see fi gure 5). We’re having to YE Jun 00 YE Dec 00 YE Jun 01 YE Dec 01 YE Jun 02 YE Dec 02 YE Jun 03 YE Dec 03 YE Jun 04 YE Dec 04 05 Jun YE 05 Dec YE YE Jun 06 YE Dec 06 YE Jun 07 YE Dec 07 YE Jun 08p adjust to living with great debt. Nevertheless, the sector has net migration emigration immigration been remarkably resilient thus far and will continue to be so, © 2009 Experian Limited. All rights reserved Source: International Passenger provided it uses all the means available to build up a profi le of Survey (IPS)/rolling annual data to Q3 2008 l Experian Future Foundation/nVision its existing and potential customer base: How much can they 26 INDUSTRY RESEARCH 27 ©ISTOCKPHOTO.COM/ ANDY MEDINA Indebtedness Mortgages Consumer credit Consumer debt burden eases, but remains eases, remains burden debt but 0 1987 1990 1993 1996 1999 2002 2005 2008 2011 2014 2017 2014 2002 2005 2008 2011 1999 1996 1993 1990 1987 20 60 40 80 London and theted other most large urban areas profi 120 income of % 160 140 180 100 gure5 © 2009 Experian Limited. All rights reserved All rights reserved © 2009 Experian Limited. Experian Bank of England, Sources: fi from the pre-recession boom times, and these are likely to be the geographic areas that lead us out of the current tness operatorsculties. Health couldeconomic and fi diffi focus their energies on London and the major cities to see growth. member new high by historic standards historic by high listing. listing. Forbes Magazine tness operators could focus their energies on cities such as London for new member growth London has arisen as a global city competing with New Of course,cant impact the recession has had a signifi Globalisation is one of the biggest changes to our lives. Cheap air travel and broadband connects us to global opportunities, and businesses have to compete in worldwide arenas. Health and fi and Health afford? How far will they travel? What are the simplest, most cost-effective things one can do to guarantee their loyalty? York, Tokyo and Shanghai. Tokyo York, Itsuent cosmopolitan and affl characteristics: in interesting some it lent has make-up largest sixth the it’s citizens, French of number the of terms city globally, while its concentration of billionaires puts it third in the world according to a has cent) per (16 London in penetration member Fitness outpaced the rest of per the cent). UK (12.1 on our industry, but many operators have seen that their in investment their of value the understand members need still prices house although Meanwhile, membership. in increase to likely is unemployment and down come to the near future, this recession is playing out like other recessions and the economy is gradually picking up. CITIES GLOBAL INDUSTRY RESEARCH RIDING THE ZEITGEIST MICHAEL OLIVER SENIOR LEISURE ANALYST, MINTEL Key fi ndings from Mintel’s new Health and Fitness Clubs UK report rom humble beginnings in the late 1980s and early After sports participation – which attracts an annual 1990s, the health and fi tness club industry has grown spend of £4.6bn – this £2.525bn fi gure positions health F to be a substantial market: in its new Health and Fitness and fi tness clubs as the second largest active sector, with Clubs UK report, released in October 2009, Mintel estimates an annual value around three times that of standalone that – as at mid-2009 – there were around 2,645 private clubs fi tness classes (classes held outside the home for which in the UK (see table 1) generating revenues of £2.525bn. a fee is payable, not including classes held at a club and Member penetration of private gyms, meanwhile, has provided as part of the membership). stabilised at 10.45 per cent of adults (July 2009 sample of Revenues are forecast to grow towards £3bn over the 4,000 internet users aged 16 and over). next fi ve years, putting the health and fi tness club sector on a par with the video and computer games market in the UK. TABLE 1 – NUMBER OF PRIVATE HEALTH AND FITNESS CLUBS IN THE UK, 2004–2009 CONFIDENCE CRISIS During the past fi ve years, the market has grown by nearly YEAR NUMBER OF CLUBS a quarter on the back of new club openings and an increase 2004 2,667 in the proportion of adults who are members. However, Mintel research shows that private club openings have 2005 2,671 slowed over the past year as the funding necessary to 2006 2,671 pursue an aggressive expansion programme has dried up – a result of the combined impact of the banking crisis and 2007 2,668 the associated economic recession, as well as a scarcity of 2008 2,660 suitable development sites. Meanwhile, some clubs report fl at revenue and member 2009 (est) 2,645 numbers for 2008–09, while others have seen a decline in Source: Mintel both measures; as consumer confi dence has plummeted 28 INDUSTRY RESEARCH 29 ©ISTOCKPHOTO.COM/ASISEEIT Public Public 6 per cent were planning planning were cent per 6 Many remained too committed to give up altogether, but leisure centres and gyms are private health clubs’ biggest rivals: around one in six respondents had opted for a private club, while one in four said they attended a public leisure centre (see table 2, p30). that 23 per cent of consumers had already cancelled their further a and gym membership, to do so. A further per cent said they 11 had reduced the frequency of their gym attendance, while just 6 per cent said they were using the gym more to doing avoid more other, expensive, social activities such as going to the pub. almost a fi fth of private club usersalmost claimed fi a to have switched to a ‘pay as you gym go’ or a cheaper private club. While health clubs are used to losing 30 to 40 per cent In additionand – in spite of the unprecedented and amid fears of job losses, mounting debt levels and rounds of pay freezes or pay cuts, the public at large has been cutting items. non-essential on back to been has this effect of the year, each members their of make attrition a more pronounced issue as clubs are not key a is This before. as quickly as members new adding contributor to the virtual halting of market growth. More than one in three people say the encouragement of a friend is, or would be, key to staying motivated ongoingts coverage of exercise and given to the benefi t in the news headlines – the economickeeping fi climate has gym private view members existing how on impact real a had use. Research conducted for Mintel’s new report revealed INDUSTRY RESEARCH CONSUMER MOTIVATION TABLE 2 – TYPE OF GYM OR HEALTH CLUB However, although the economic crisis throws up a host of CURRENTLY USED (AS AT JULY 09) challenges, it also offers opportunities to those businesses willing to understand the evolving demands and motivations TYPE OF FACILITY % OF RESPONDENTS of consumers; operators that are willing to look much more Public leisure centre / gym 25 closely at the factors acting as a barrier to membership growth are likely to benefi t most in the coming year. Private club 16 Historically this was perhaps not necessary, as membership Hotel gym 11 growth was predominantly driven via new club openings. However, as the rate of openings Gym at college / university / 10 slows, so the need to examine other place of education why people are not joining, or Company gym at place of work 8 why they are leaving, arises. Mintel research shows Source: GMI/Mintel Base: 4,000 internet users aged 16+ average membership/joining fee revenue per member of health club sector – a concept already well-established in a UK health club in 2009 both the US and mainland Europe – has the potential to was £384 excluding VAT, attract a large tranche of new consumers into the market. or £442 including VAT, Motivation is also a key factor to winning over customers. equating to around £37 a More than one in three of those questioned by Mintel say month; for some of the major the encouragement of a friend is, or would be, key to their chains, the fi gure is signifi cantly being able to stay motivated. This highlights the importance higher. Cost therefore remains a of two-for-one or ‘join with a friend’ style deals. In terms of major issue for many consumers, further motivation, one in three consumers would like to use and the emergence of the budget a personal trainer but say they can’t afford it, suggesting that operators could be doing more to offer this style of service in a format – small group training, for example – that would make it more accessible to those potentially keen to engage. However, while the disposable income of gym users ©ISTOCKPHOTO.COM/NANCY LOUIE in Britain might have fallen as a result of the recession, it seems their standards and expectations stand fi rm. The quality of changing rooms, for example, was important to almost half of all those questioned. Even when economic times are tough, operators cannot afford to let their service delivery standards drop. ATTRACTING NEW MARKETS At just over 10 per cent of the adult population, penetration Can computer games bring a new audience to fi tness? of health clubs in the UK remains low – particularly when 30 INDUSTRY RESEARCH ©ISTOCKPHOTO.COM/NANCY LOUIE Almost half of all those questioned said the quality of changing rooms was important to them compared to the US where, according to Mintel estimates, Furthermore, the factors that have driven the development it’s nearly double that level (around 15 per cent of the total of the market to date are still relevant – increasing levels of population, or 19.5 per cent of the adult population). This obesity, overall steady growth in levels of personal disposable suggests signifi cant opportunity for growth in the UK, with income, greater focus on body image/looks, a decline in the an as yet untapped pool of potential members. traditional voluntary sports club model, and so on. Innovations in the world of gaming have the potential Despite the tough market conditions seen in 2009, longer- to benefi t the industry in this respect. For example, the term prospects for the overall UK health and fi tness industry Fitness First-branded Nintendo Wii product – NewU therefore remain positive. Total membership fees revenue is Fitness First Personal Trainer – includes a free fi ve-day expected to have broken through the £2bn barrier for the pass to a Fitness First club with every game, while Wii fi rst time in 2009, despite the slowdown in new openings and Fit has introduced a new segment of the population to the impact of the economic recession – an increase accounted the benefi ts of working out. Clubs have an opportunity for by slightly higher membership fees, combined with to use the popularity of these workouts to generate new growth in member numbers (5.26 million members in 2009, memberships from people who now want more exercise compared to 5.18 million in 2007). However, understanding variety than is possible in their front rooms. changing consumer needs will be key to success in 2010. 31 CONSUMER RESEARCH PUBLIC OPINION MIKE HILL MD, LEISURE-NET SOLUTIONS HAFOS provides an insight into consumer attitudes towards health and exercise he eighth annual HAFOS survey was conducted would like; 52 per cent say they do not. More concerning among a nationally representative sample of more still, 20 per cent of the population said they had not done T than 1,600 people, interviewed at eight locations any 30-minute sessions of moderate exercise recently – across England and Scotland. Key fi ndings include: although this is down from 30 per cent last year. However, 60 per cent say they do three or more physical FURTHER EDUCATION activity sessions a week, signifi cantly up from last year, while A growing number of people (94 per cent) now believe 32 per cent claim to do fi ve or more. In addition, 30 per that physical activity/exercise is important to their health, cent of the HAFOS sample said they had increased their up 5 per cent from last year, but less than half (45 per activity levels over the last three months, with most of this cent) say they exercise/undertake activity as much as they conducted in single sessions of 30 minutes or more (two- thirds of their reported activity). fi gure 1 would you like to do more activity/exercise? Are we fi nally seeing a real shift in activity levels – 80% fewer people doing nothing and more people hitting the 70% recommended targets – as a result of the high level of 60% publicity and information available? While 20 per cent of 50% the population still appear to be doing no physical activity, 40% HAFOS has seen a steady increase in the number of people 30% achieving both the ‘3 x 30-minute’ and ‘5 x 30-minute’ 20% targets, up around 15 per cent over the last fi ve years. 10% Nevertheless, people remain less sure of national guidelines 0% for activity levels compared to those relating to daily intake of fruit and vegetables or alcohol consumption – only 18 per Hafos10 16-24 25-34 35-44 45-54 55-64 65-74 75+ Male Female cent of respondents understand that fi ve 30-minute sessions Yes No a week is the recommended level, with 39 per cent thinking 32 CONSUMER RESEARCH 33 ©ISTOCKPHOTO.COM/ARTIST’S MEMBER NAME 65-74 55-64 Joining/using a Starting to play 45-54 leisure centre or health or centre leisure swim to club sport on a regular basis (such football, netball,as badminton) 35-44 25-34 activities very likely to undertake (by age) undertake (by to likely very activities 16-24 Joining a leisure leisure a Joining Joining/using leisure a This presents a particular challenge for sports clubs, 5% 0% 15% 10% 25% 20% 30% gure 2 gure sport goes down to below3 per cent for those aged 55 and gure 2 (above). over – see fi while even leisure centres andhealth clubs must recognise that the easiest route to activity for most people, especially older age groups, is building exercise, like walking and fi centre or health club to use equipment exercise centre or health club to attend workout/aerobic classes However, theHowever, proportion of people wanting to exercise GREY RESISTANCE GREY Overall, per 59 cent of the population say they would like to do more activity/exercise than they currently manage, with women (62 per cent) more likely than men (54 per cent) gure 1 (left). to want to do more activity When – see fi asked how they would be most likely to get more active, respondents’ preferred options are walkingor cycling as part of their daily routines (75 per cent), followed by leisure centre/health club options (34 per cent would join for classes, 46 per cent to swim and 48 per cent to use the nally workinggym), out at home (28 per and cent) fi and playingtraditional sport (26 per cent). cantly among themore older drops signifi age groups, falling to just 30 per cent of over-75s. Similarly, the percentage of respondents saying they are ‘very likely’ to use leisure centres orcantly health with clubs age, declines while signifi People remain less sure of guidelines for activity levels than of those relating to daily fruit and veg intake they only need to do three sessions and a week or fewer, ve sessions per are required. cent21 believing more than fi The activity sector still lacks the big backers – supermarkets and food manufacturers – that have put their weight behind campaigns such as Five but a Day, perhaps initiatives such as Change4Life will start to impact on this. CONSUMER RESEARCH cycling, into everyday routines. Health clubs and leisure However, there are signifi cant variations in responses centres should look at how they can ‘own’ this sort of when analysed by age group. The importance of time as activity to extend their reach. a barrier decreases dramatically with age, as does the Most people (62 per cent) say they want to be more importance of direct cost; disability/physical impairment active to “improve their general health”, but 28 per cent say becomes the main barrier for those aged 65 and older – it’s more about body shape and tone. However, motivation see fi gure 4 (below). Gender-wise, it’s interesting to note varies greatly by age and gender: older people tend to take a that women see lack of time and direct costs as more of a more holistic approach – see fi gure 3 (below) – while women barrier than men do. focus more on body shape and appearance as a factor. Respondents also listed a number of reasons for not It’s important that operators realise why people want using their local leisure centre or health club, with cost to be more active, including acknowledging the differences and “no need” the most common responses (both quoted in motivating factors between different sub-groups of the by 23 per cent of respondents). Nevertheless, 41 per cent population. This understanding should inform not just of the sample were open to the idea of using these local marketing and sales but also retention strategies. facilities; the most signifi cant thing they felt could be done to encourage them would be to reduce fees/prices (62 BARRIERS TO ACTIVITY per cent), followed by the provision of more information The main stated barrier to being more active continues to and a better range of facilities/equipment. In line with be time – or, rather, a lack of it (39 per cent) – followed by the comment above, however, less than 4 per cent of the direct costs (35 per cent), lack of transport (27 per cent) 65-plus age groups stated that lower prices would strongly and lack of personal motivation (25 per cent). encourage them to use the facilities. fi gure 3 reasons for wanting to be more active fi gure 4 main barriers to activity by age 90% 40% 80% 35% 70% 30% 60% 25% 50% 20% 40% 15% 30% 10% 20% 10% 5% 0% 0% 16-24 25-34 35-44 45-54 55-64 65-74 75+16-24 25-34 35-44 45-54 55-64 65-74 75+ To improve my To improve my body shape Disabilities Lack of transport general health To get fi tter aerobically Lack of personal motivation Direct costs To lose/maintain my weight For specifi c health issues Lack of time 34 CONSUMER RESEARCH 35 ©ISTOCKPHOTO.COM/STEVE COLE While the percentages aware of, and responding However, theHowever, government’s healthy lifestyle initiative, positively to, Change4Life may seem small, they actually represent huge chunks of the population. These small represent people of numbers large by lifestyle to changes a big opportunity to the health and fitness sector – particularly the as campaign expands children its from focus and parents to encompass adults in 2010. Change4Life, does appear to be making an impact, per with 51 of heard had they saying England in sample HAFOS the of cent it – interestingly, awareness in Scotland was around half of that in England. Of those who had heard of it, 75 per cent had seen the TV adverts, 20 per cent had seen the posters per and 13 cent had received information direct to their home. Of those who had been ‘touched’ by the campaign, per cent 21 felt it had impacted on their own or their family’s life per – 69 cent said it had not, per and cent 10 were unsure. The cost of being active is a particularly interesting one, as many more people always say lower prices would encourage them to use facilities, compared to the work group Focus barrier. a as identify it who numbers carried out by Leisure-net suggests that, for most people, costs are not actually the barrier, and key certainly the groups. age older the for up this backs survey HAFOS free as such initiatives of impact long-term the However, swimming will be the ultimate test of this. EXTERNAL INFLUENCESEXTERNAL Forty-six per cent of respondents believe the London 2012 Olympics will encourage people in general to be more active, but only 22 per cent say it will encourage them personally. Both these figures are down marginally on last In addition,year. there are now more people saying “no, it affectwon’t me” compared months to 12 ago. The easiest route to activity, especially for older age groups, is to build walking or cycling into daily routines INDUSTRY RESEARCH ECONOMIC OUTLOOK THEMIS KOKOLAKAKIS, SPORT INDUSTRY RESEARCH CENTRE, SHEFFIELD HALLAM UNIVERSITY Participation in health and fitness is increasing despite the recession ur research shows that the UK health and fitness to our Sport Market Forecasts (2009–2010) report, in 2006 market suffered reduced output in real terms well and 2007 the private health and fitness market shrank in real O before the arrival of the credit crunch: according to terms by 3.0 per cent and 2.9 per cent respectively. our data, it reached £2.19bn in 2008, representing a marginal However, this decline in volume did not reflect a decline of 0.3 per cent in real terms over the previous year – reduction in participation rates or in membership, which mostly during the second half of 2008 (see table 1, below). would imply a reduction in profit margins/average revenue Contrary to findings noted by other reports, our research per member. Indeed, total UK membership of private health also suggests that this decline started as early as 2006, mainly clubs is now 4.5 million, while activity days for adults in both due to the squeeze imposed by the housing bubble. According keep fit and weight training – the activities that form the TABLE 1: CONSUMER SPENDING ON HEALTH AND FITNESS YEAR 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Value: £m 1862 1980 2107 2180 2174 2190 2259 2332 2411 2492 2576 (Current prices) % change 5.8 6.4 6.4 3.4 -0.3 0.7 3.2 3.2 3.4 3.4 3.3 Prices: Index 100 103 105 112 115 116 118 120 122 125 127 (2003=100) % change 0.5 3.0 1.9 6.7 2.7 1.0 1.7 1.7 1.9 1.9 1.9 Volume: £m 1862 1923 2007 1946 1890 1885 1912 1941 1970 1998 2027 (2003 prices) % change 5.3 3.3 4.4 -3.0 -2.9 -0.3 1.4 1.5 1.5 1.5 1.4 Sources: SIRC model, The Active People Survey, GHS, Active Places (February 2009) 36 INDUSTRY RESEARCH ©ISTOCKPHOTO.COM/KZENON Activity days for adults participating in weight training are up 15 per cent, according to the latest figures backbone of the health and fitness industry – are on the up, This is not to say that individual operators and profit increasing by 5 per cent and 15 per cent respectively during margins remain unhurt by the financial situation, but 2008 (the latest available figures). an interesting if somewhat counter-intuitive trend has Meanwhile, in terms of facilities, Sport England’s Active emerged as unemployment has risen. Two key factors Places website quotes 6,693 health and fitness centres affecting participation are free time and income, and it has in England (both public and private), while The Leisure been observed that, as people switch from employment Database Company’s FIA State of the Fitness Industry Audit to short-term unemployment, they may actually increase puts the number at 5,793 – up slightly from 5,755 in 2008. their levels of physical activity due to having more free time – in the short term, the positive effect of extra free ECONOMIC CRISIS? time outweighs the negative of fallen income. This effect In contrast to our 2006–2008 data, in 2009 we witnessed is, however, reversed in the long term as the income an unexpected growth in the health and fitness market, effect becomes dominant. increasing by 1.4 per cent in real terms despite the This attitude towards participation lies at the heart of unfolding economic crisis. the similarly counter-intuitive performance of the health 37 INDUSTRY RESEARCH FIGURE 1: PERCENTAGE CHANGE IN REAL CONSUMER SPENDING ON HEALTH AND FITNESS VERSUS GDP 12 10 8 6 4 2 0 -2 -4 2000 2008 2004 2006 2009 2005 2002 2003 2007 2001 2010 2012 2013 2011 GDP% change Health & Fitness % change and fi tness sector recently, retaining its size throughout the recession to date where the obvious forecast would have been for a massive crisis. The recession has, however, lowered the expectations and ambitions of many operators. Plans for expansion have been shelved for a later day – a fi nding reiterated by the seventh sporta State of the Industry survey. Private operators have also been strongly affected. JJB sold its ©ISTOCKPHOTO.COM/ARTIST’S MEMBER NAME profi table fi tness clubs to Dave Whelan, the company’s original founder, after a dramatic fall in its share value at the beginning of 2009. The deal created a new health and fi tness chain – DW Sports Fitness – with more than 50 clubs nationwide and plans to expand to 60 by the middle of 2010. The recession has also adversely infl uenced the fortunes of Esporta after its administrators failed to reach an agreement with prospective buyers. It has now been taken over by its lenders, Société Générale. A further impact of the recession will be the squeeze on profi t margins as club operators do their best to maintain In the short term, unemployment leads to more members. In this they are likely to succeed, as consumers frequent gym visits, as people have more free time face extremely good value for money offers. 38 INDUSTRY RESEARCH 39 1.1 ` Despite the current recession, the health in 2010 and During the period 2009 the market to 2013, will increase by 8 per cent in real terms, reaching £2.6bn in value. The London Olympic Games are expected to boost and stabilise the market. fitness market will grow by 1.5 per cent in real terms, reaching £2.3bn in value. This is reinforced by the evidence of consumer behaviour in previous recessions, where people maintained their participation – albeit at the sectors. other in expenditure of expense (see figure above 1, left) are more pessimistic than the the UK, in the erosion expectations.Treasury’s However, of the pound compared to the euro seems set to stop. to £1 of value long-term a predicted we Last year (Leisure Forecasts 2008–2012). This happened much faster than expected, fuelled by low interest rates, additional borrowing and the current UK’s account deficit. Merging opportunities have also extended into the FUTURE TRENDS FUTURE At the same time, the wave of mergers and acquisitions aimed at consolidating profits and establishing economic synergies will continue. Many companies, such as David Lloyd Leisure, are expanding following mergers and buyouts. fitnessarena of training providers: Premier Training International and Performance Training Solutions (PTS) merged in January 2009, making the latter a subsidiary of Premier Global. PTS has the exclusive licence to deliver NASM education in the UK and EU. The Sport Industry Research Centre predicted a 3.2 per cent decline in real GDP (ie at constant prices) for the year 2009, and our forecasts are for for a marginal 2010 forecasts long-term cent. per Our 0.65 of increase Unitedwe stand: Companies such as David Lloyd Leisure are expanding following mergers MERGERS AND ACQUISITIONS INDEPENDENT FOCUS THE AGE OF INDEPENDENCE What will be the key opportunities for independent health club operators in 2010? Our panel of experts give their predictions PAUL BODGER OWNER, TIME FITNESS, SCOTLAND ndependent clubs across the country have been through budget clubs: reduce price, remove a year of unprecedented change; depending on their contracts, lower service levels and I approach to the challenges thrown up, many will so on. If this strategy is well planned hopefully be stronger for it. and implemented, then it could be Budget clubs have been opening quickly and aggressively, successful – but if not, it could be disastrous. dramatically altering the public’s perception of gyms and I believe the big opportunity for independents in 2010 is price in the same way the budget airlines did when they to take control of the middle ground: ‘value’ as opposed launched. The public do realise, however – through their to ‘budget’. A strategy that’s results-focused, personal, experience with the airlines – that you get what you pay for service-led and value for money will give an edge over when it comes to service. Although budget clubs offer great other operators and is the consistent message of leading facilities and a vast array of equipment, only an independent independents around the country. operator can offer the personal experience and service that The challenge for independents is that each club owner’s many members are looking for – the majority of members circumstances are unique – location, price, competition etc are searching for advice and support and, although some will – and, despite being non-competitive, there’s very little co- fi nd the large chains appealing, many will want to be cared ordination or co-operation between sites. The fi tness industry for in a more local, personal manner. is often referred to as a whole, but independents don’t The budget operators will therefore occupy the entry currently have any decent voice or representation – they’re on level of the market and the high quality, full-service their own. However, if something can be done to co-ordinate operators with pools and tennis courts will occupy the all of our independent efforts, we’ll be in a strong position to top end. The temptation for many will be to emulate the take advantage of the current market opportunities. 40 INDEPENDENT FOCUS © ISTOCKPHOTO.COM Female members in particular like to be able to discuss their issues and goals face-to-face, says Riley-Shaw MATT SANDERSON MD, WOODLANDS FITNESS CENTRES, SHEFFIELD & ROWSLEY he tough economic climate should bring about an opportunity exists there to create a new way of thinking for many independent long-standing paid referral links. T operators. It’s more important than ever for us to I believe the continued infi ltration analyse our market in more detail. We must look at the of the budget gyms will affect members we have and try to work with them to encourage local authority clubs and large chains more than the retention and referral at every opportunity. independents, as long as we keep offering exceptional Work hard to identify the low user and spend time with standards of customer care. However, now is the time to this large group of people, as they need encouragement and look at our membership packages – offer more choice, be guidance. Don’t spend too much time chasing the non-users, fl exible, bring in a ‘no frills’ membership that will improve or those who will stay with you even if the gym had no roof! retention and attract new business. Independents can move GP referral is an area for further development. Many PCTs swiftly and implement change within hours, while the big are reviewing the current provision of exercise referral: chains will be slower to react. Take advantage of this – don’t complaints about service and long distances to travel are wait for them to offer new memberships. putting people off. I believe the PCTs will start looking In summary, offer choice, keep up the standards – indeed, towards more independents to offer exercise referral, and improve them where possible – and speak to the PCT. 41 INDEPENDENT FOCUS PATRICK DORMEUIL OWNER, OXYGEN HEALTH CLUB, PENZANCE lthough our industry will continue to be tested by A the fragile economic conditions, independents – with our passion for our vocation and our dedication to a personalised service – have a unique opportunity to capitalise on this weak environment. DAVE WRIGHT The large chains cannot offer the same fl exibility, variety and high levels of service we can, as they’re committed to MD, FEELGOOD FITNESS offering a product that appeals to the masses. We, on the other hand, must continue to develop our niche market, he recession of the past 18 showing our members how they can achieve tangible results months has proved to be a in a trusting environment and with a personal touch. T saving grace for the independent The customer is king: never has this been truer than it is operator – the lack of available money has slowed down today. The era of taking customers’ money without offering the aggressive expansion strategies that many of the an exceptional service has all but gone. Now, they rightfully chains had planned. This has provided breathing space for expect added value with an honest a la carte menu, rather independents, allowing us to focus on what we do well and than a restricted menu with complicated hidden ingredients prepare for the fi ght ahead. and poor service. Independents can and should offer clear Opportunities still lie in the fact that independents are and simple choices: contracts at an ‘economy class’ price, quick to act/respond, as they don’t have to answer to for example, or no contract at a ‘business class’ price. boards and management: remember, it’s not the big that Joining fees are also becoming an increasingly sensitive eats the small, but the quick that eats the slow. issue, so now could be the perfect time for independents to Maximising auxiliary spend is the greatest opportunity for lead the industry by eradicating them. independent operators – being able to help our members However, if we’re to take full advantage of the more via value-added services. Supplements, group personal opportunities before us, we need to look at our sales training, weight loss programmes and so on will lie at the processes. The majority of independents cannot afford heart of successful independents’ businesses. the luxury of employing dedicated sales people, yet The ability to enrol members into enforceable contracts, the recruitment and retention of new members is the and then to continue to service those members in the backbone of our business. It’s essential that we invest in friendly and engaging way that only we know how, is also key. the training of colleagues who can multi-task and fulfi l that In a nutshell, independents should guarantee their role – we cannot rely solely on marketing companies to cashfl ow with contracts, then secure more money per generate sales for us. member from auxiliary products and services. 42 INDEPENDENT FOCUS 43 n my opinion, we’ve come through the worst of the recession, but that doesn’t mean we can sit back and wait for the good times VERA RILEY-SHAW GIRLZONE, OWNER, BASINGSTOKE I think people – and especially women – are fed up with all experiencedWe’ve the frustration of service calls to a I just being a number on a membership card. They like to feel feel to like They card. membership a on number a being just valued and free to speak to someone face-to-face to discuss their particular problems, goals and aspirations. helpline: that anonymous voice telling you to press 1 for this, 2 for that, 3 for the at the other, end of which you often still have the original problem, plus the added stress from spending hours on the phone with no answers. need We to go back to the days when servicetness mattered. is no Health and fi ensure must independents we competitive, stay to exception: addingwe’re value to our product over the chains by knowing everyone by name, offering them the results they want and the support they need – in other words, offering an excellent service rather than, if you’ll excuse the pun, simply paying lip valued. genuinely feel members make to need it. to We service to return. Competition is fi ercer to than return. ever: Competition in the past year, is fi we’ve seen big clubsux of low-cost get bigger as well as the infl offer. we memberships the with exible fl be to need We chains. members and prospects: I doubt prospects: doubt and I members here’s a realhere’s chance that 2010 could be one of the most industry. our in years successful I also think operators will have to sort themselves out in IAN MAHONEY IAN MD, REEBOK SPORTS CLUB I believe most of us have no idea yet just what an incredible © ISTOCKPHOTO.COM/LAJOSREPASI © Driving auxiliary spend through services such as group PT is, says Wright, a huge opportunity for independents T terms of their offering to offering to their of terms there’ll be a middle road any more whereby clubs can idle be to have Stalls themselves. will ning defi fully without along set out, either offering very cheap rates and little service, or chargingpremium a for decent service. The low-cost option cannot, mean however, poor equipment or facilities, while the ve-star premium offering end cannot rely backed on a fi up by lousy service and a preoccupation with personal training at the expense of all else. Independents should ensure their offer is crystal clear and that they deliver it consistently – especially if they need to make changes to keep trading robustly. impact the Olympics might begin to have on our country. drawn members Canary Wharf, many in with situated Being from the Olympic organisations, beginning we’re to sense the enormity of the event and the excitement it will generate. I’m exercise in upsurge unprecedented an be will there convinced activity throughout our population that will represent a once in a lifetime bandwagon for our clubs to jump onto. SPA FOCUS HEALTH SPA REVENUE CLUB SPA Our expert panel share their recommendations for a profi table health club spa BERNI HAWKINS MANAGEMENT CONSULTANT & FOUNDER OF HAWKINS MUIDERMAN BRAND DRIVING RETAIL Build your culture into the spa, instilling the core values of Massage is still the most popular and the business into all staff. Brand isn’t your typeface or logo profi table treatment, yet the majority – it’s about how you communicate on every level. of therapists say it’s not possible to retail from massage. EQUAL RIGHTS This is incorrect. Clients want to prolong their post- The level of importance, inclusion and support a health treatment feeling, and most product ranges have a retail club general manager gives the spa, as an equal business item that can continue treatment of the customer’s ‘need within a business, has a direct correlation to the level of state’. You could also include retail in packages and gift revenue and profi t that business generates. voucher deals to increase treatment/retail ratios. COMMUNICATION TRADING UP Some operators think a fi tness club isn’t an environment Offer shorter taster treatments and then, when confi rming consumers choose to visit for spa facilities and treatments, appointments or on arrival (subject to availability), suggest but this is incorrect. It’s simply a case of managing an upgrade to an hour’s appointment. In the moment, the expectations, communicating the location of the spa and majority of clients agree. encouraging the use of the pool, sauna and other wet CONSIDER SOCIAL MEDIA facilities to complete the experience. This could be offered Sites such as www.wahanda.com and www.spafi nder.com as ‘added value’ or for a nominal fee. allow for profi ling of spa sites and therapists, listing of awards NO ‘NAUGHTY STEP’ and accolades, blogs, recommendations and reviews – all of A consultation is vital, but must contain lifestyle questions which help with search engine optimisation. Perhaps even that encourage positive rapport rather than only asking more importantly, the majority of consumers look to the the sort of questions – regarding medical details and so internet for information prior to making a buying decision. on – that make the client feel they’re going to be put on the ASK FOR THE SALE ‘naughty step’. No matter what answers are given, positive Many guests still feel unsure of themselves in a spa coaching should then be carried out by the therapist along environment and expect a recommendation for return visits the lines of: ‘That’s a great foundation, and now we can and a ‘prescription’ to assist in between. Spas must ask for work together for even better results’. the re-booking and ask for the sale. 44 HEALTH CLUB SPA ©ISTOCKPHOTO.COM Massage is still the most popular and profi table treatment and, says Hawkins, it’s entirely possible to retail from it JUSTIN MUSGROVE GROUP SPA DIRECTOR, BANNATYNE THE RIGHT TEAM SECONDARY SPEND Invest in fi nding the right people, as your team is the face Offer a range of take-home products of your brand. This can take time, but keep searching, as that complement the treatments on settling for second best could prove detrimental in the long offer. Ensure this is regularly updated and that your team run. Once you have a strong team in place, show they’re are fl uent on their benefi ts. valued and keep them motivated by investing in training and SERVICE QUALITY support. Your people are your strongest asset and a living, Offer a high quality service with strong attention to breathing advert for your spa. detail – this is likely to be the difference between you BE VISIBLE and a competitor. Word of mouth is also one of the most Make sure your spa and its USPs are visible to both new and powerful marketing tools available to a spa – get it right and existing clients. Make use of a varied mix of communication your message will soon spread. And be consistent, as this channels and initiatives – innovation is key in a highly will encourage customers to return again and again. competitive market. CUSTOMER ENGAGEMENT OFFER VALUE FOR MONEY Know your customer and meet their needs and expectations. Access to spas is now widely available and no longer limited Whether they want prestigious brands or budget brands, to a privileged few. However, the mass market – now your your business needs to refl ect this. But encourage them to potential customers – will expect good value. try new things through regular added-value promotions. 45 SPA FOCUS NICK COUTTS CEO, HOLMES PLACE IBERIA CUSTOMER SERVICE have a clear identity and must As with many businesses, the best advertising for a spa be unique to your spa/club. is a satisfi ed client. Word of mouth is even more critical LOYALTY PROGRAMME when clients may feel vulnerable – for example at spas, hair Offer a direct debit payment programme that provides salons, dentists, doctors. advantages (discounts and preferential services) to clients s Pre-defi ne each client’s objective and ask how much time and makes payments more straightforward. Particularly for they’d like to dedicate to their treatment treatments that are to be taken as a course, this helps to s Create the impression that it’s the client selecting the reinforce the discipline of regular appointments. Also hold treatment/product and booking time, including offering regular open days in partnership with key suppliers, inviting more than one time slot so the client can choose client members to trials of new treatments and products. s Provide a waiting list service PRODUCT SALES s Explain the cancellation policy confi dently The client must receive an excellent level of product s Provide a booking card to those who book at the recommendation from the therapist. This is normally reception desk, and phone all clients the day before their presented as a continuation of the spa programme for the treatment to confi rm their booking client to administer at home. s Ask clients to arrive 10 minutes early to relax and prepare TRAINING AND DEVELOPMENT for their treatment – and to avoid backlogs caused by delays A comprehensive, high quality initial orientation and training s Capture and keep on fi le all client and treatment records for spa staff is fundamental. This must cover all aspects of s Make personal recommendations after the treatment treatments and products – staff should be able to answer any CREATE A USP questions about these – but also the wider context of the In today’s competitive market, it’s essential to offer a point purpose, vision, proposition and positioning of the company of differentiation. Whatever it is – signature treatments or and brand. Ongoing in-spa coaching and professional training is products, merchandise, atmosphere/environment – it must also key to maintaining standards, and ideally should be backed up by quality assessments and audits. SENSUAL EXPERIENCE Therapists should The client must feel they’re getting value for money, with all recommend products of their senses touched positively. Soft music should always for home use be playing in the relaxation areas and should also be available in treatment rooms. In particular, the smell of the spa must be managed correctly, and the spa and changing areas must be spotlessly clean and well-maintained at all times. MARKETING The annual marketing plan should be revisited and, if need be, revised every month. An up-to-date competitor study should also be developed and regularly referred to, ensuring ©ISTOCKPHOTO.COM pricing, offer and positioning is always relevant and correct. 46 HEALTH CLUB SPA SUSIE SANTIAGO FOUNDER, THE SANTI PROGRAMME PLANNING PROCESS Gather fi nancial information from the past year, compare with the current year and then begin to forecast next year’s fi nancial picture. Set aside time to work out what you want to achieve – leave the business entirely for a day or two to think and plan. ©ISTOCKPHOTO.COM You really need to start this towards the end of Q3 each Signature treatments give your spa a USP year – if you wait until the new year, you’ve lost half the fi rst quarter’s sales before you know it. Also diarise regular BRIAN MORRIS follow-ups out throughout the year to think, plan and CEO, ASPRIA execute your strategies. You can’t run your business from the treatment room, treadmill or behind the stylist chair – you need to get away from the business on a regular basis. RESEARCH KEEP TRACK Spa areas are normally expensive to Regularly track your business performance: once a month is develop and operate. Done properly, not enough. It’s critical to look at the fi nancials and training they can add value to a health club proposition and positive statistics every day. Create a format so you can see patterns yield to revenue streams. But approached half-heartedly, of trading daily, building up to a weekly picture. Analyse the without adequate research and attention to detail, and you’re peaks and troughs, ask intelligent questions about why and better off saving your money or investing in something else. how the business is performing in certain ways – and then Before you start, thoroughly research your market, as take rapid action to correct the course. this is where many of the most expensive mistakes are Compile your completed P&L and balance sheet from the made. Be cautious with regard to your business plan – it’s previous month’s trading by the 10th of the current month, extremely easy to err on the side of optimism on paper. so you can review it and still have 20 days left each month Employ the services of a professional marketing advisor. to make adjustments and reach fi nancial targets. RECRUITMENT STAFF BUY-IN Finding the right team is a lot harder than it looks and will On a daily basis, and for all your spa sites, measure the almost certainly involve a combination of employed and self- average spend on services and retail, as well as the percentage employed. The recruitment process should be started early. of retail to services sales – operators should aim for this to VISIT DURATION & FREQUENCY be 50 per cent (ie if you sell a treatment for £100, you should There must be variety in the offering – good design is sell the client £50-worth of products afterwards) as this is important, but not enough on its own. Is the proposed ‘spa’ where the real money is made. Also look at what percentage really just a collection of treatment rooms? If so, there will of customers re-book, and how quickly they return. Discuss be little reason to expect longer stays by guests. all these measures with your staff, giving praise when due and Spa users may well be interested in becoming spa members, coaching when needed. Agree ways forward and get your but be realistic in your budgeting: few people are really that staff’s commitment to build the business with you daily. interested in regular spa visits if each visit appears expensive. 47 FIA FOCUS THE YEAR AHEAD DAVID STALKER EXECUTIVE DIRECTOR, FIA What lies in store for the fi tness industry in 2010? redicting the political and policy future for the such is the current direction of policy, and the fundamental fi tness sector at the beginning of a year is never drivers behind it, that we can be (reasonably) confi dent P easy. Throw into the mix a general election, of the continued prominence of our industry and physical an uncertain economic climate and the agenda of a new activity promotion, both now and long into the future. government (irrespective of its colour) and ‘not easy’ The fact is we have a population that’s getting older, fatter starts to feel more like ‘impossible’. and less healthy, and this means only one thing: increased However, looking into my crystal ball and with lots of costs for the management of healthcare. This is now as help from the FIA public affairs team, here are my top four accepted as the need to fi nd a way out of the economic predictions for 2010. depression, or the need to discover a cure for cancer. The strategic battle regarding our role in the delivery of ALL CHANGE, NO CHANGE prevention and remedial ‘medicine’ has been won; it’s – AND OPPORTUNITY the tactics that will now be debated and fought over. At a Like it or not, whatever happens at the general election will local level, where the battles will be won and lost, physical bring about a seismic change in the dynamic at Westminster. activity and health have never been higher on the agenda. More than 100 MPs have already cried off from the battle, 2010 will be a watershed year for us: either the fi tness declaring they’ll stand down at the general election, and a industry as a whole will aim to make itself a key delivery similar number are expected to follow suit. Combined with partner, or else we’ll see some ignoring this agenda while the anticipated political swing, this means we’re suddenly others view it as an opportunity not to be missed. It faced with the likelihood of a 40 per cent turnover of faces will be interesting to see how we evolve collectively and in Westminster. individually over the course of the year. The outcome of the election, currently tipped to be The door is open because any organisation or sector held on 6 May 2010, is not as certain as it may seem – but that demonstrates innovation and entrepreneurialism, and whatever happens, we should expect it to introduce new that produces evidence that effi ciency in current practice impetus to the debate around public health. However, can be improved, will be welcomed. As an industry with 48 The Health Club Management Handbook is an offi cial publication of the FIA FIA FOCUS ©ISTOCKPHOTO.COM/DANIEL LAFLOR The fi tness sector must prove it’s adapting to the opportunities provided by an ageing population 49 FIA FOCUS a flair for two of the above, we’re well placed to reap charities, creating easily accessible programmes and the rewards – provided we can improve our evidence pathways, we can support those seeking information on capture and interpretation capability. This will be a major managing their own health conditions and encourage challenge for us in 2010. them to self-refer to our facilities. However, those responsible for meeting the increased NEW AREAS OF FOCUS: CONDITION demands of self-referrers will require the same skill sets as MANAGEMENT, OLDER PEOPLE AND their peers delivering GP referral programmes, and we’ll MENTAL HEALTH need to up-skill our delivery team to ensure we meet the Consumers’ increasing awareness of the direct correlation demands of this new wave of business. between exercise and managing diagnosed chronic The growth in the UK’s ageing population, along with conditions, along with their desire to manage their the many issues – such as stress and depression – relating conditions via prescribed exercise independent of their to mental health, will also challenge those responsible for physicians, will be a great catalyst for us in 2010. developing and delivering the programmes needed to meet It’s very possible that self-referral, driven by medical the growing demand in this corner of the healthcare sector. charities, may become bigger than direct GP referral. The fitness sector has already been criticised in Someone diagnosed with diabetes, for example, is government documents for failing to adapt to the likely to search online for information on managing the opportunities provided by the ageing population: 2010 will condition, and will probably find themselves directed give us the opportunity to refute that criticism. to the Diabetes UK website. By linking in with these PARTNERING BLUE CHIP BRANDS ©ISTOCKPHOTO.COM/MALTE ROGER The health and fitness sector is currently the golden child of the Department of Health. Exercise referral, subsidised memberships, MoreActive4Life and scores of other local programmes and initiatives highlight the fact that we’re a sector in demand, and it looks as though this trend will continue into 2010 at both a national and a local level. This relationship has raised the relevance and importance of our sector to the major food and FMCG brands, many of which have already intimated that they want to support and promote the public health agenda. Do not be surprised, therefore, if 2010 is the year in which some major brands partner with our sector and work collaboratively to get more people more active more often. In addition, expect influential charities such as Diabetes UK, British Heart Foundation and Cancer Research UK to play more prominent roles in the sector and advocate our benefits more explicitly to their constituencies. As the links between our services and the prevention and We must create pathways to self-referral for those management of medical conditions develop, this trend seeking information on managing medical conditions will only continue. 50 FIA FOCUS 51 We have an excitingWe year ahead, full of opportunity and Finally, with a review own of strategy the FIA’s for multitude of national governing bodies are going to play increasingly significant roles in getting the nationmoving. The Physical Activity Alliance offers the potential for this sort of partnership-working at a national level, but it will be the detail of how the mechanics work on the ground – and the outcomes that emerge – that will dictate the success of such projects in 2010. uncertainty. It’s a recipe for entertaining for recipe a times!uncertainty. It’s the future taking place expect in 2010, a closer working relationship with bodies key that have an interest within the fitness sector – bodies such as BISL, CLOA, IFI, ISPAL, ISRM, LMCA, REPs, SkillsActive, sporta and YMCA. Designing an overall strategy for the future that will bring all these organisations closer is ambition a key for the FIA in 2010. CommissionThe FIA Ten Twenty will be consulting with the industry throughout the year and developing a strategy that we must all sign up to if to it’s be of any value and relevance. The Health Club Management Handbook is an official publication of the FIA of the publication is an official Handbook Management Club The Health ©ISTOCKPHOTO.COM/LYA CATTEL ©ISTOCKPHOTO.COM/LYA support to placed well bodies of number a are There A number of opportunities exist to help bridge that that bridge help to opportunities exist of number A our sector in achieving mutually held ambitions. Organisations such as British Cycling, Natural England, the Exercise Movement and Dance Partnership, CCPR and a Our sector will have to develop moreprofound propositions to maximiseif we’re the opportunity presented by the health sector and its need to get more people more active more often. Irrespective of the truth, many policy makers and local funders believe the step from sofa to free weights is too great a leap for Britain’s sedentary masses. By offering activities such as walking groups, clubs can encourage people to take the first steps to being active WORKING TOGETHER WORKING gap – extending our offer through activities such as dance classes, for example, as well as leading running, cycling and walking groups. These first steps to activity are thought to be crucial in making an impact where traditional fitness offerings might be deemed a little too testing. This is why is so key:2010 it will be the year for us to decide whether or not we want to be actively involved in this area. WHO’S WHO Rob Barker Blane Dodds Representative for Representative for sport industry suppliers and leisure trusts Current role Current role Business director – fi tness EMEA & Asia Pacifi c, Precor. CEO, North Lanarkshire Leisure. Company information Company information Precor is a supplier of quality fi tness equipment and North Lanarkshire Leisure (NLL) is a not-for-profi t member entertainment systems. The company is part charitable trust that operates 15 major sport and leisure of Amer Sports, a `1.8bn sporting goods supplier – facilities, 70 outdoor sports pavilions and 170 pitches, with Precor’s sister brands include Salomon, Wilson, Atomic, an annual turnover of £14m. It’s a member of sporta. Suunto and Mavic. CV CV Following private sector experience and starting my own Prior to joining Precor 12 years ago, I worked for multi- web-based business, I entered the public sector in 2000 site local authority operators. In addition to my role as head of cultural and recreational services for North at Precor, I am now chair of FEES (Forum for Exercise Lanarkshire Council. Equipment Suppliers). Academic qualifi cations include a BSc (Hons) in Sports Science and Administration and a Personal information marketing diploma. Married with two daughters, one of whom is a promising junior tennis player, the other ranked in the world top 10 for Personal information shopping! I enjoy playing golf and have a handicap of seven. Married to Alexandra. I started competing in triathlons and duathlons three years ago and am now on the GB team for Greatest ambition my age group. I enjoy long workouts to keep in shape. To see my daughter win Wimbledon and to get my golf handicap below fi ve. Secret of my success Working with the best people. Best piece of advice I’ve ever been given If you act with honesty and integrity, nobody can criticise. Best piece of advice I’ve ever been given Treat people as you would like to be treated yourself. People might be surprised to know that... I was ranked number two in Scotland at tennis in 1990–91 People might be surprised to know that... and played against both Vitas Gerulaitis and Tim Henman. I I had a speaking part in Neighbours! am also a campanologist – I ring the bells at my local church! 52 The Health Club Management Handbook is an offi cial publication of the FIA FIA BOARD WHO’S WHO FIA BOARD Heather Frankham John Gamble Representative for Representative for educational providers multi-site operators Current role Current role CEO, Lifetime Health & Fitness. Managing director, Fitness First. Company information Company information Lifetime trains more than 12,000 people a year in fi tness and Fitness First is the largest gym, health and fi tness club group personal training, leisure operations, customer service and in the world, with around 1.45 million members in 538 gyms sales. Working with many of the large national operators, and clubs across 21 countries. local authorities and single site operators, we deliver training to meet individual and company requirements. CV I’ve worked in the industry for 25 years, both as an CV operator and a supplier. I sold my club business in 2000, B.Ed (Hons), plus a postgraduate diploma in Exercise and during my 10 years as managing director of Life Fitness UK. Health Science. I’ve previously worked as a gymnastics I went on to become managing director of Technogym UK coach, teacher, Whitbread Hotel Company group fi tness in 2004, then joined Fitness First in 2006. manager and consultant to the RAF’s School of PT. Personal information Personal information Married with two children. My hobbies include golf, reading I have a daughter aged four and am a single mum with and cycling. all the juggling that involves! My hobbies include skiing, fi tness, walking, travel and going to the theatre. My Greatest ambition favourite workout is running – it’s great for getting some To complete every stage of the Tour de France. space to think things through. Best piece of advice I’ve ever been given How critics might describe me By Augie Nieto, a great friend and the founder of Life Fitness: When I asked people, focused and determined were the “Great success cannot be achieved without the support and two most common descriptors – but my dad preferred to help of those around you. Humility must be a great part of use the word stubborn! celebrating and enjoying such success, as this will ensure that the help and support remain.” Best piece of advice I’ve ever been given Follow your dreams and focus on what can be achieved, not People might be surprised to know that... what can go wrong. I was once an Olympic weight lifter. 53 WHO’S WHO Graeme Hinde Andy Jackson Representative for Vice chair public sector operators Current role Current role Founder of the Leisure & Fitness Exchange (Lfx) business Global commercial director, Fitness Professionals Ltd (Fitpro). and operations network. Company information Company information FitPro is a fi tness training and education company offering Lfx provides members with the chance to meet on a regular products and programmes including FitClub, 10-minute basis and focus on key industry/business topics. gym, FP Music, Les Mills, www.ptonthenet.com and ViPR. CV CV I started my career as a lifeguard. I managed my fi rst Former UK Fitness Leader of the Year and Fitness private health and fi tness club in Solihull at the age of Excellence award winner. Now a leading expert in the 24 and then spent 18 months working in the United fi eld of family provision in the leisure sector, I oversee States. I’ve worked in contract management with Serco FitPro Business, Body Training Systems and FitClub, and local authority management with Wigan MBC. Prior providing in-house support and training to the major to setting up Lfx, I operated six Total Fitness clubs as a players in the UK. regional manager. Personal information Personal information A father of two and mad about cycling. I love to do stages of Married with two children. I’m an avid Liverpool supporter, the Tour de France and long distance challenges. love a good curry and enjoy training in ‘real’ gyms – I go four times a week. I also like to get out on my bike with Trait I most dislike in others some motivational music. Selfi shness and lack of respect for other people’s opinions. We need to work together to help each other. Best piece of advice I’ve ever been given Not a direct piece of advice, but I watched my mother work Best piece of advice I’ve ever been given exceptionally hard through some very diffi cult times and Look after your staff and your clients will then be happy. It’s learned that I should never quit. all about the people sitting on the bus with you. Greatest ambition Greatest achievement To be seen as someone who challenged old traditions and Being a pioneer in the creation of kids’ physical activity made new ideas work. programmes, designing facilities for major chains and groups. 54 The Health Club Management Handbook is an offi cial publication of the FIA FIA BOARD WHO’S WHO FIA BOARD Robin Johnson Niki Keene Representative for Representative for multi-site operators multi-site operators Current role Current role CEO, Total Fitness. Director international wellness, Curves International. Company information Company information Total Fitness has 24 health and fi tness centres catering for Curves International is the world’s largest female fi tness 180,000 members. It offers fully-equipped gyms, running franchise with more than 10,000 clubs in over 70 countries, tracks, swimming pools, saunas and sanariums. including more than 240 sites in the UK. Created specifi cally for women, it offers a complete fi tness and nutrition solution. CV I started my career as a PE teacher, then had a change CV of direction and became a partner in a property company. BSc (Hons) in Public Health, plus a management studies A further career change brought me into the leisure diploma. I’m a registered general nurse with seven years’ industry, and ultimately to become chief executive offi cer clinical nursing experience, specialising in cardiology. I of Total Fitness. also spent seven years as a senior nurse manager and 10 years as a healthcare regulator, for both the NHS and the Personal information independent healthcare sector, and worked as business I’m married with two children – Thomas, aged 22, development manager for a private healthcare company. and Laura, aged 20. Personal information Trait I most dislike in others Married with one young son. As a family we enjoy travelling, Ignorance. while books and fi lms indulge my mind. I lost around 100lbs and dropped 12 dress sizes through Curves, taking myself out of Best piece of advice I’ve ever been given the morbidly obese category, so keeping fi t is very important Procrastination is the thief of time. to me and my family. I love being able to be active with my son. Greatest achievement Best piece of advice I’ve ever been given My greatest professional achievement would have to be the Don’t ask anyone to do something you wouldn’t be management buy-out of Total Fitness in 2004. prepared to do yourself. Greatest ambition People might be surprised to know that... To play all of the Open Golf courses. I took part in banger car racing when I was younger. 55 WHO’S WHO Neil King Scott Lloyd Representative for leisure Representative for management contractors multi-site operators Current role Current role Commercial director, SLM. CEO, David Lloyd Leisure Group, Amida and Harbour Clubs. Company information Company information Founded in 1987, SLM is one of the UK’s most established One of the UK’s leading groups of racquets, health and leisure management contractors. Under the brand name fi tness clubs, the David Lloyd Leisure Group has a wide of Everyone Active, SLM manages 63 leisure centres with a range of sporting and recreational facilities. The group customer base of more than 730,000 people. currently operates 78 clubs in the UK and 10 overseas, with a total of more than 6,000 employees. CV I started as a fi tness instructor and have now worked in the CV industry for almost 20 years. I have enjoyed both private I had placements at Société Générale and at Robson and public sector experience and have opened a number of Rhodes before moving on to start up Next Generation. fi tness clubs in mainland Europe. Latterly, I was also involved in the acquisition of David Lloyd Leisure. Personal information I enjoy mountain biking, eating sausages and falling Best piece of advice I’ve ever been given off snowboards. On occasions, it’s best to take a step back, leave something for a couple of days and refl ect on it. Secret of my success An ability to think differently. This is a fantastic industry Greatest achievement with many opportunities for change. I’m determined that Combining Next Generation with David Lloyd Leisure. our industry will not be the same as it is today in two weeks’, two months’ or two years’ time. How critics might describe me I like the detail too much. Best piece of advice I’ve ever been given It’s not necessarily what you do but how you do or say it Greatest ambition that counts; don’t underestimate an organisation’s culture. To play a professional golf tournament. People might be surprised to know that... People might be surprised to know that... I almost became a vicar. I’m very tidy! 56 The Health Club Management Handbook is an offi cial publication of the FIA FIA BOARD WHO’S WHO FIA BOARD Tony Majakas Stephen Studd Representative for Representative for industry suppliers SkillsActive Current role Current role Vice president health business development, Technogym. Group CEO, SkillsActive. Company information Company information Technogym supplies commercial and consumer products SkillsActive is the Sector Skills Council (SSC) for active to the UK market. It’s currently the largest UK commercial leisure, learning and wellbeing. It’s responsible for supplier with more than 2,000 locations across the country. maintaining information on the sector’s labour market and skills, setting national standards with employers, CV developing and approving the qualifi cations and training BA Hons and a PGCE in Physical Education. I spent eight the industry needs, and advising governments on public years as a teacher, followed by management experience in funding of these programmes. SkillsActive is a charity public and private health clubs. Former member of the IOD. and a membership organisation. FIA members are automatically SkillsActive members. Personal information I’ve been married for 14 years and have an eight-year- CV old son, Nathaniel. My hobbies include reading, golf, I’ve been in the industry for 30 years, including in soccer and trying to live a wellness lifestyle with my operational management, policy and sports development. family and friends. My favourite workout is my Nike+ We established SkillsActive in 2002 and were awarded the Cardio Circuit, followed by my Kinesis One strength and SSC licence in 2003. fl exibility programme. Personal information Best piece of advice I’ve ever been given Married with two children aged 20 and 23. Hobbies include Work smarter, not longer! theatre, eating out and sport of all sorts – from dog walking to regular gym attendance since retirement from hockey. Greatest ambition To be the best father I can to my son by sharing Best piece of advice I’ve ever been given experiences with him and my family. Work for what you believe in. People might be surprised to know that... People might be surprised to know that... I now do speak to Liverpool supporters, and I do take off As my student union president, I danced the foxtrot with the Technogym pin when I go to bed. the Queen Mother. 57 WHO’S WHO Harm Tegelaars Fred Turok Treasurer and EU Chair representative Current role Current role President, EHFA. Founder and chair, LA Fitness. Company information Company information EHFA is the umbrella organisation that represents the LA Fitness owns 84 health and fi tness clubs with 220,000 European health and fi tness industry to the European members in the UK. Commission in Brussels. CV CV I was a PE teacher for fi ve years before founding LA Fitness in After 10 years as an entrepreneur in the fashion industry 1990. I’m now on the boards of the Public Health Commission – including experience in design, wholesale and retail – in (PHC), Business4Life and SkillsActive. I’m also founder and 1980 I decided that, as a very keen squash player, I would chair of the charity TAG (Transforming a Generation). open a squash club of my own. By 2004, I had opened 76 Cannons clubs. I loved the ride! I was founder chair of Personal information the Fitness Industry Association (FIA) and have served I have four children and enjoy working out, mountain biking, on the board for many years. Since 2007, I have also been sailing and power boating. president of EHFA. Best piece of advice I’ve ever been given Personal information Surround yourself with a strong team. Married for 26 years with a great wife and three great kids. I play tennis for two hours every Saturday morning. Secret of my success I’m a strategist with passion and drive. Secret of my success Determination, hard work and my fair share of luck. Trait I most dislike in others Dishonesty. Best piece of advice I’ve ever been given Stay calm, whatever happens, and never compromise People might be surprised to know that... your integrity. Nothing. What you see is what you get. Trait I most dislike in others Greatest ambition Inconsequential tittle-tattle and offi ce politics. To sail around the world. 58 The Health Club Management Handbook is an offi cial publication of the FIA FIA BOARD WHO’S WHO FIA BOARD Dave Wright EUROEUROPEUROPUROU RO E Representative for h th FOCUS single-site operators club Keep up to date with the health & fi tness market by reading Current role the leading title Owner, Feelgood Fitness & Ladies only suite. for the industry Owner/CEO, Creative Fitness Marketing (CFM). EVERYONE’S TALKING ABOUT... Company information Feelgood Fitness & Ladies only suite are small, independent health clubs ranging from 3,000–7,000sq ft. We currently have six sites: four in the UK and two in Australia. SUBSCRIBE TODAY CV ADD THE FOLLOWING TO YOUR SUBSCRIPTION… BA Recreation Degree majoring in leadership and marketing. Founder of IOU (Independent Operators Unite). Personal information spa business leisure opportunities An Australian who’s been married to a Pom for 12 years, Read about the innovators Fortnightly leisure recruitment, ssppaa bussiness shaping the global spa market training, property and news with two beautiful children aged three and one. Favourite from curative and thermal to publication which gets you resort, day and destination spas the right job or the perfect workout is heavy weights. candidate for your vacancy Best piece of advice I’ve ever been given sports management attractions management For managers and policy Everything you want to know The fi rst rule of leadership: “Everything is your fault” (from makers in the sports market about the visitor attractions who want to keep ahead of market. From theme parks and A Bug’s Life). Take responsibility for your actions and don’t the game museums to science centres, blame other people. zoos and corporate brandlands leisure management spa opportunities How critics might describe me The magazine for professionals Fortnightly international spa 3D and senior policy-makers. recruitment, training and No bullsh*^t, and very tenacious and to the point, but Leisure Management looks news publication at the latest trends and For your copy visit possibly swears a little too much. developments from across all www.spaopportunities.com leisure markets People might be surprised to know that... subscribe online: Firstly, that I’m a twin. Secondly, that I actually love living www.leisuresubs.com in the UK – the history, the facilities, and the landscape Alternatively please call our subsline +44 (0)1462 471915 are brilliant. 59 WHO’S WHO Jon Argent Nigel Armstrong CEO, Halo Leisure MD, Bannatyne Fitness Address Lion Yard, Broad Street, Address Power House, Haughton Road, Leominster, HR6 8BT Darlington, DL1 1ST Tel +44 (0)845 241 0340 Tel +44 (0)1325 356677 Email [email protected] Fax +44 (0)1325 355588 Web www.haloleisure.org.uk Email [email protected] Web www.bannatyne.co.uk Company information Company information Halo is a social enterprise managing nine centres on behalf of UK health club operator with 60 health clubs and 30 Herefordshire council, plus one in Shropshire. It’s the Royal Sensory Spas across England, Scotland and Wales. National College for the Blind’s sport and leisure delivery partner, has a consultancy arm and partners with four schools. CV Member of the Association of Accounting Technicians CV (MAAT). Started a career in accounting before entering the Vice chair of sporta, executive member of CLOA, Quest leisure industry. Went on to become operations director of board member and lead assessor, vice chair of Herefordshire Bannatyne Fitness before becoming MD in 2005. Cultural Consortium, FISPAL, MBA, FCIM. Personal information Greatest achievement Married to Jacqui with three daughters. A passion for Establishing Halo as a sustainable company with high regard Newcastle United FC and other hobbies including football, and support from its employees and customers. golf and family time. Trait I most dislike in others Secret of my success Dishonesty and trying to mask inability. Dedication and commitment, but also being passionate about our products and beliefs and never giving up. Secret of my success Working with really competent people and my fair share Best piece of advice I’ve ever been given of good luck. “Count to 10”, but also don’t worry about being disliked – simply express your professional opinion. People might be surprised to know that... I canoe 50 miles down the River Wye every year with my son. Greatest ambition To succeed at the highest level in business, raise a happy Best piece of advice I’ve ever been given family, enjoy every minute and maybe, one day, play upfront Find something positive in everything. with Alan Shearer! 60 CEOS WHO’S WHO CEO Chris Ayres David Bibby MD, Greens Health and Fitness, MD, Sports and Leisure Management Head of Leisure AHG Group Address 3 Watling Drive, Sketchley Meadows, Address The White House, Hinckley, LE10 3EY Wilderspool Park, Warrington, Tel +44 (0)1455 890508 S Cheshire, WA4 6HL Fax +44 (0)1455 890512 Tel +44 (0)1925 438086 Email [email protected] Email [email protected] Web www.everyoneactive.com Company information Company information Greens Health and Fitness has 15 short leasehold sites. Founded in 1987, Sports Leisure Management (SLM ) is an innovative leisure management company. Under the brand CV name of Everyone Active, it operates 63 leisure centres on I have a BSc from Leeds University and an MBA from behalf of 20 local authorities nationwide. Manchester Business School. I previously held positions at Arup, Bucknall Group, Greenalls Group, DeVere CV Group and AHG Ltd. I’m a chartered accountant and joined SLM as fi nance director in 1992. I was promoted to MD in 2006. Personal information One son, Freddie (six). My hobbies include wine, cooking Personal information and – at the moment – boxing. I play golf badly! I’m married with two children, so family and work take up most of my time. However, I’m also a season ticket holder Greatest achievement at Oldham Athletic and a keen skier. Setting up Greens from scratch. How critics might describe me People might be surprised to know that... Overly cautious. Anybody who has seen me dance will be surprised to hear that I’m taking salsa lessons. Trait I most dislike in others Indecision. Trait I most dislike in others People who are negative without having a better idea. Secret of my success Hard work, and allowing other people to get on with the Greatest ambition things that they can do better than me. My ambitions are threefold: to work with private equity; to play some part in industry consolidation; and to get Best piece of advice I’ve ever been given back to rolling out Greens. See the bigger picture. 61 WHO’S WHO Steve Bradley Steve Brailey Operations director, Topnotch Health Clubs CEO, Sheffi eld International Venues Address Windsor Close, West Cross Centre, Great West Address Head Offi ce, Don Valley Stadium, Road, Brentford, Middlesex, TW8 9DZ Worksop Road, Sheffi eld, S9 3TL Tel +44 (0)20 8847 3444 Tel +44 (0)114 223 3856 Fax +44 (0)20 8847 5444 Fax +44 (0)114 243 5033 Email s.bradley@visionfi tness.net Email [email protected] Web www.topnotchhealthclubs.com Web www.sivltd.com Company information Company information Topnotch, owned by Vision Fitness, is a chain of nine Sheffi eld International Venues (SIV) operates 14 sports, privately-owned health clubs aimed at making exercise fun. leisure and entertainment venues in Sheffi eld and Chesterfi eld, including four Fitness Unlimited-branded CV facilities, and the company stages over 1,500 events every I completed a sport and recreation studies degree in 1989 year. Annual turnover exceeds £24m. Subsidiary SIV and have worked in the leisure industry ever since, but only Enterprises Ltd (SEL) is developing business outside Sheffi eld. for two companies – FFI and Topnotch – in a variety of roles. CV Personal information I managed pubs, seaside piers, theatres, bars and the Married with two sports-mad kids who, like their dad, love Blackpool Tower before moving to SIV. I’m a board member Man U. I used to be an international hurdler and still run of Yorkshire South Tourism and a member of various groups four or fi ve times a week. including the South Yorkshire 2012 Steering Committee. Greatest achievement Personal information Doing a job I would consider doing for nothing (don’t tell Married with three daughters. I enjoy golf – indeed, almost all my shareholders!) sports – but my favourite workout is walking my two dogs in the Peak District and testing beer quality along the route. Secret of my success Motivating, rewarding and recognising talented, passionate Secret of my success people who will ultimately make me look good! Encouraging all employees to take risks and enjoy themselves at work. Building a total commitment to SIV’s People might be surprised to know that... core values of continuous improvement, a ‘can-do’ culture I’m teetotal: no amount of SIBECs or IHRSAs can change that! and providing excellent customer service. Best piece of advice I’ve ever been given People might be surprised to know that... Work hard, play hard. I believe Grimsby Town will win the Premier League one day. 62 CEOS WHO’S WHO CEO David Brame Mark Bremner CEO, Bladerunner CEO, 3d Leisure Address Exeter House, 1 Amor Way, Address Peel House, Upper South View, Dunhams Lane, Letchworth, Farnham, Surrey, GU9 7JN Herts, SG6 1UG Tel +44 (0)1252 732220 S Tel +44 (0)1462 705050 Fax +44 (0)1252 732221 Email [email protected] Email [email protected] Web www.3dleisure.com Company information Company information A leisure management company that specialises in health A leisure management service providing high quality and fi tness in the corporate and education sectors. consultancy and management support to health club facilities throughout the UK and Ireland. CV I was a PE teacher before moving into local authority CV leisure management. I was one of the founder directors of Fitness instructor, fi tness manager, then area manager at Relaxion, which later became Leisure Connection. I left as Crossland Leisure; DC Leisure co-founder; set up 3d Leisure. operations director to join Bladerunner in 2000, going on to lead and co-fi nance the Bladerunner buyout. Personal information Married with three children. I enjoy travelling. Favourite Personal information workout is riding my bike up a mountain in Majorca. I have fi ve children, four in university. I’m into fi tness and work out most days. No time for hobbies! Greatest ambition To swim with a great white shark. Secret of my success Having respect for others and the ability to listen. Greatest achievement Producing three happy, healthy children. Best piece of advice I’ve ever been given Everyone makes mistakes. It’s how quickly you put those Trait I most dislike in others mistakes right that counts. Negativity. Trait I most dislike in others Best piece of advice I’ve ever been given Self-opinionated people. Hit the ball straight down the fi rst fairway. People might be surprised to know that... Secret of my success I was a closet Barry Manilow fan. Having a happy family – picking the right wife is key! 63 WHO’S WHO Alasdair Brown Keith Burnet CEO, Kirklees Active Leisure (KAL) VP global fi tness and spa, Hilton Hotels Address Stadium Business and Leisure Complex, Stadium Way, Address International Operations Centre, Maple Court, Huddersfi eld, West Yorks, HD1 6PG Central Park, Reeds Crescent, Watford, Tel +44 (0)1484 234100 Herts, WD24 4QQ Email kirklees.active.leisure@ Tel +44 (0)20 7856 8000 kirklees.gov.uk Email [email protected] Web www.kirkleesactive.co.uk Company information Company information A charitable trust and social enterprise that manages Hilton Hotels Corporation operates more than 3,000 the leisure centres across the Kirklees district on behalf hotels under nine brands in 76 countries, with 135,000 of Kirklees Council. KAL was established in 2002 and team members. I’m responsible for leading and developing currently operates 11 main sites, including nine pools, and a all aspects of existing and future fi tness and spa operations number of smaller satellite sites. It has a turnover in excess across the Hilton family of brands, including the LivingWell of £10m, with over 2.2 million annual customer visits. fi tness brand and several recently launched spa brands. CV CV BA (Hons) Recreation. Over 14 years’ experience in the BA (Hons) Sports Science; Business Administration postgrad. public leisure sector with a range of local authorities, including Leeds City Council. Also worked for Sport Personal information England for three years. I’m married with two young sons. I’m rugby mad, a keen golfer and skier, and enjoy marathon running and triathlons. Personal information Married with two young boys. I enjoy walking, swimming Best piece of advice I’ve ever been given and listening to an eclectic mix of music. My favourite Make every decision as if you owned the company. workout is to climb a few mountains. Trait I most dislike in others People might be surprised to know that... Lack of accountability. I have been known to play the trombone. How critics might describe me Best piece of advice I’ve ever been given Very direct and brutally honest. Always think ‘win-win’ when working with others. Greatest ambition Trait I most dislike in others To raise a happy family and see my children succeed Loudmouths who talk a good game but don’t deliver. in whatever they do. 64 CEOS WHO’S WHO CEO Nick Burrows Gerry Campbell MD Fitness & Wellbeing, Nuffi eld Health GM, South Lanarkshire Leisure Address Nuffi eld Health Head Offi ce, 40–44 Coombe Road, Address 1st Floor, North Stand, Cadzow Avenue, New Malden, Surrey KT3 4QF Hamilton, Lanarkshire, ML3 0LX Tel +44 (0)20 8329 6200 Tel +44 (0)1698 476095 S Web www.nuffi eldhealth.com Email gerry.campbell@ southlanarkshireleisure.co.uk Web www.slleisure.co.uk Company information Company information Nuffi eld Health’s 51 centres offer a range of integrated health, We manage a diverse range of leisure and recreation fi tness and wellbeing services. We’re part of the Nuffi eld facilities and services on behalf of South Lanarkshire Health Group which also includes hospitals, clinical services Council. Turnover of £22m and staff of 650, with three centres, in-house corporate gyms and daycare health centres. million annual customer visits. CV CV Previously group sales and marketing/commercial director I have 20 years’ experience in the leisure industry having for Holmes Place Health Clubs, then sales and marketing started out as a swimming teacher in 1984. I’m a member director of Whitbread’s restaurants division, with a of ISRM and ISPAL and have a keen interest in quality background in hotels and tourism. improvement – I’ve worked for Quest for the past 10 years. Personal information Personal information I enjoy fi tness training, skiing, windsurfi ng and table tennis. Married with two children. I’m a keen skier and golfer. Hopelessly devoted to Ipswich Town Football Club! I have two daughters, Rachel and Ciara. Secret of my success Trust your team and recruit people with skills you don’t have. Secret of my success A level head, keeping things simple and remembering that Best piece of advice I’ve ever been given it’s all about customers. Not everyone you meet will share your commitment to making things better. Trait I most dislike in others Melodrama. Trait I most dislike in others Saying you will do something and then not bothering. People might be surprised to know that... I’m a frustrated singer who’d love to be on stage again; in my How critics might describe me younger years, I sang with many different groups and bands. Need to delegate more and leave others to get on with it. 65 WHO’S WHO Robin Cope Dave Courteen MD, British Military Fitness (BMF) CEO, Fitness Express Address Units 7 B & C Imperial Studios, 3/11 Imperial Address Park Farm, Hethersett, Norwich, NR9 3DL Road, London, SW6 2AG Tel +44 (0)1603 812727 Tel +44 (0)20 7751 9742 Fax +44 (0)1603 812828 Fax +44 (0)20 7751 9743 Email davec@fi tnessexpress.co.uk Email fi t n e s s @ b r i t m i l fi t . c o m Web www.fi tnessexpress.co.uk Web www.britmilfi t.com Company information Company information The UK’s largest provider of outdoor fi tness classes, offering Fitness Express operates health clubs and day spas in hotels fun, effective, military-style fi tness classes for the public. More on a contract management basis. It currently has 32 sites than 80 UK venues and one in Cape Town, South Africa. throughout the UK. CV CV Retired army major, former mercenary and fi lm consultant. I founded Fitness Express in 1987 after working as a seasonal sports manager at a holiday centre in my native Suffolk. I Personal information also used to be the cartoon character at a theme park! I have a black labrador called Ted. I love travelling, in particular to South America. I’m interested in military history, politics Personal information and current affairs. I might even stand for parliament one day! Married to Miranda with two young daughters, Rose and Millie. I also have three cats and four chickens. My hobbies Secret of my success include cricket, walking, photography and bee-keeping. Keeping things simple and incentivising the workforce accordingly. The instructors and staff of BMF are our most Secret of my success valuable asset. Recruiting a great team around me based on the ‘three Cs’ – character, commitment and chemistry. People might be surprised to know that... I’m adopted. Greatest ambition To lead an organisation that makes a positive difference to How critics might describe me people’s lives – both for the staff and the customers. No idea – they’re all dead! Best piece of advice I’ve ever been given Best piece of advice I’ve ever been given Get the work/life balance right – no-one on their Watch where you put your hands when doing press-ups deathbed has ever said they wished they had spent more in the park! time at work. 66 CEOS WHO’S WHO CEO Mike Crockett Thierry Delsol MD, Soho Gyms CEO, The Club Company Address 13–16 Empire Square, Long Lane, Address Bath Road, Knowl Hill, Reading, London, SE1 4NA Berks, RG10 9AL Tel +44 (0)20 7234 9395 Tel +44 (0)870 240 8924 S Fax +44 (0)20 7407 9828 Fax +44 (0)870 240 8925 Email [email protected] Web www.theclubcompany.com Web www.sohogyms.com Company information Company information Soho Gyms was founded in 1994 and has since grown Formed following a management buyout (MBO) of Clubhaus a strong brand and reputation for its urban styling, in 2004, The Club Company operates 10 golf and country innovation, fi tness excellence, gym standards and clubs, with the latest – incorporating health club facilities – customer service. We have six London gyms, a PT opening in 2007. division and an academy. CV CV I was an auditor before managing a subsidiary of a Japanese M.Inst.SRM. I’ve previously worked within leisure centres, property company. Various roles at Clubhaus (1997–2005) golf centres and as a squash coach. led to my present role. Personal information Personal information I’m married with two children. Outside of family life, I enjoy I enjoy family life, running, skiing and rugby coaching. squash, golf, football and boats. Greatest achievement Secret of my success Leading the team that completed the second MBO in Finding the right people to work with at all levels. 2006 and the growth since the fi rst buyout. Personally, participating in the French swimming championships. Trait I most dislike in others Anything that undermines trust. Trait I most dislike in others People who don’t care. People might be surprised to know that... I started out as an electronics design engineer in the Best piece of advice I’ve ever been given defence industry. Surround yourself with the best people. Best piece of advice I’ve ever been given How critics might describe me The harder you work, the luckier you will get. Obsessive, demanding... French. 67 WHO’S WHO Juliette Dickinson Rick Durrant MD, Tone Leisure MD, Nexus Community Address The Deane House, Belvedere Road, Address Audio House, Progress Road, Taunton, Somerset, TA1 1HE High Wycombe, Bucks, HP12 4JD Tel +44 (0)1823 356311 Tel +44 (0)1494 511475 Fax +44 (0)1823 358400 Fax +44 (0)1494 533455 Email [email protected] Web www.nexuscommunity.co.uk Company information Company information A charitable leisure trust operating 11 facilities in Somerset Nexus Community is a non-profi t distributing industrial and Devon. It also delivers a wide range of sports and health and provident society. It delivers leisure services on development services and community outreach projects. behalf of local authorities, schools and voluntary groups, operating more than 20 leisure centres across four CV districts in Buckinghamshire and Oxon. The company has Originally graduated with a teaching degree, but decided to been trading for 13 years. pursue a career in leisure management. Instrumental in the set-up of Tone Leisure and MD since its inception in 2004. CV BEd (Hons), DMS, MBA. A business studies teacher for 10 years, I started my leisure career as a duty manager in 1986. I moved to Bucks in Personal information 1992 as a contract manager and led the externalisation I maintain a high level of personal fi tness: running, cycling, to a trust in 1996. walking and regularly attend Body Pump. Love food and wine! Personal information Secret of my success Married with two children in higher education. Rugby and Drive and determination, but most of all a clear belief in Spanish music are my passions. the value of the work that I do. Secret of my success People might be surprised to know that... A bit of luck and hard work, and I have a great team. I nearly pursued a career as a history teacher. Current ambition Trait I most dislike in others To kayak from Monmouth, where I grew up, to Maidenhead, People who are judgemental. where I live. Best piece of advice I’ve ever been given People might be surprised to know that... Life is for living. Work hard and play hard. I play Spanish guitar in a Gipsy Kings tribute band. 68 CEOS WHO’S WHO CEO Peter Gilpin Jeff Hart MD, Avalon Leisure MD, Freedom Leisure Address 141c High Street, Street, Address 146a High Street, Uckfi eld, Somerset, BA16 0EX East Sussex, TN22 1AT Tel +44 (0)1458 446878 Tel +44 (0)1825 747710 S Fax +44 (0)1458 448971 Fax +44 (0)1825 765002 Email [email protected] Email [email protected] Web www.avalonleisure.co.uk Web www.freedom-leisure.co.uk Company information Company information A leisure management contractor for trusts and local Not-for-profi t leisure trust operating community facilities authorities, as well as private health clubs. The company and services across 19 sites in East and West Sussex and is at the forefront of quality assurance and was the fi rst to Kent, principally for local authority partners. achieve Quest in the south-west region. Its main contract is for Mendip District Council, for whom it operates four CV facilities. Its private club, the Avalon Lifestyle Centre near Physical education graduate with postgraduate diploma in Bristol, has received a FLAME award. Management Studies and 30 years’ experience in the leisure industry. Trained Quest and Charter Mark assessor. CV I have previously worked as a PE teacher, full-time Personal information swimming coach (to Olympic standard) and local authority Married with a daughter, two step-sons and four leisure manager. I led a management buyout to form grandchildren. I’m a long-suffering Brighton and Hove Avalon Leisure from Mendip DSO in 1995. Albion supporter and my favourite workout is in the gym. Personal information Secret of my success Active competitive masters swimmer and Welsh record Surrounding myself with good people and letting them get holder. I enjoy watersports, skiing and the outdoors. on with it. Greatest achievement Best piece of advice I’ve ever been given Work-wise, the creation of Avalon Leisure. Life is not a rehearsal – enjoy it while you can. How I would describe myself How critics might describe me Swimming against the tide! Infuriatingly upbeat and positive. Best piece of advice I’ve ever been given Greatest ambition Work out what makes your heart sing. To die young but as late as possible! 69 WHO’S WHO Winston Higham Rodney Hill CEO, DW Sports Fitness CEO, Wigan Leisure & Culture Trust Address Whelco Place, Enfi eld Industrial Address 1st Floor, The Indoor Sports Centre, Loire Estate, Enfi eld Street, Pemberton, Drive, Robin Park, Wigan, WN5 0UL Wigan, WN5 8DB Tel +44 (0)1942 828500 Tel +44 (0)1942 219700 Fax +44 (0)1942 828540 Email [email protected] Email [email protected] Web www.dwsports.com Web www.wlct.org Company information Company information DW Sports Fitness has 52 fi tness clubs and retail sports Wigan Leisure & Culture Trust provides a full range stores, with a further six in development. of leisure and cultural services on behalf of Wigan Council, including libraries, parks, grounds maintenance, CV sports centres, museums, heritage, sports development Initially from a graphic design background, working with and PCT-funded Active Living services. The trust has a various design agencies in the entertainment industry, turnover of £33m, which also includes contracts with before moving to JJB Sports as marketing director. other local authorities. Personal information CV Married to Lynne with three boys. When I do get the I’ve had a total of 28 years of local government service, chance for hobbies, I enjoy fl y fi shing, and of course am a including 11 years as director of leisure services for huge fan of Wigan Rugby League. Favourite workout has Wigan Council. I’ve been CEO of Wigan Leisure & to be testing Pooles pies with DW (Dave Whelan)! Culture Trust since 2003. Best piece of advice I’ve ever been given Personal information Never let the memories become bigger than the dreams. I’ve lived with my civil partner for 33 years. I’m passionate about reading, dance, music and following the wayward People might be surprised to know that... fortunes of Brighton & Hove Albion. My favourite workout I do have a sense of humour! is reading the Sunday papers on an exercise bike! How critics might describe me Best piece of advice I’ve ever been given Unrelenting. People forget what you say, eventually they forget what you do, but they never forget how you make them feel. Greatest ambition To make DW Sports Fitness a household name: the fi rst How critics might describe me place people think of for all their sports and fi tness needs. Light on detail – I would say strong on strategy. 70 CEOS WHO’S WHO CEO Andrew Holt Georgina Jupp CEO, Parkwood Leisure MD, Club Kingswood / CK Academy Address Little Bowbrook, Walton Road, Address 1GreatLife, Clayhill Lane, Hartlebury, Worcs, DY10 4JA Kingswood, Basildon, Essex, SS16 5JP Tel +44 (0)1299 253400 Tel +44 (0)1268 535912 S Email sophie.james@parkwood- Email [email protected] leisure.co.uk Web www.clubkingswood.co.uk / Web www.leisurecentre.com www.ckacademy.co.uk Company information Company information Parkwood Leisure is the largest operating division of Club Kingswood is an independent club in Essex, while CK Parkwood Holdings plc. Formed by me in 1995, it operates Academy is an approved training provider that develops and 79 UK leisure centres, has a turnover in excess of £62m and delivers lifestyle programming in a number of areas, including employs more than 4,500 staff. In 2009, it grew by 14 per cent. primary care, Pathways to Work, the NHS and corporates. CV CV I started out as a recreation assistant and worked in local Over 25 years’ experience in the fi tness industry in roles government for 10 years, leaving as head of sport and including director of Club Kingswood, chair of the SkillsActive recreation for the London Borough of Southwark. I moved Technical Expert Group, FIA Exercise Referral Steering into the private sector in 1989, working as operations director Group, CYQ Review Panel. I now also own CK Academy. for two leisure businesses, joining Parkwood Holdings in 1995. Personal information Personal information Married with two fantastic daughters, Louise and Sophie. I Married to Helen with three children, aged 19, 17 and 13. also have a labrador, Bruce, and a springer – named Jerry! I enjoy waterskiing, horse riding, skiing and watching rugby. Favourite workout is going for a run through the woods where I live. Hobbies include golf (I must get better one day!) Secret of my success socialising, drinking champagne and reading good books. Not being afraid to make decisions (even if 20 per cent of them are possibly wrong!) Best piece of advice I’ve ever been given Sleep on it. Best piece of advice I’ve ever been given If you want something doing, give it to a busy person. How critics might describe me Demanding, perfectionist and questioning. People might be surprised to know that... I swam for the Welsh National team and played second Greatest personal ambition row with Richard Moriarty. To buy a house in the south of France and retire. But not yet! 71 WHO’S WHO Andy Kay & Mhairi FitzPatrick Peter Kay Directors, London Health & Fitness – 37˚ CEO, Fusion Lifestyle Address 10 Beaconsfi eld Terrace Road, Address Unit 4, Bickels Yard, London, W14 0PP 151/153 Bermondsey Street, Tel +44 (0)20 7610 4090 London, SE1 3HA Web Tel +44 (0)20 7740 7500 www.thirtysevendegrees.co.uk Email [email protected] Company information Company information London Health & Fitness owns and operates the 37˚ Fusion provides high quality community health, fi tness, (thirtysevendegrees) brand. The fi rst 37˚ club, a 2,600sq m sport and active leisure services. These are delivered site overlooking Tower Bridge and the Thames, launched through leisure centres, gyms and sports facilities, which in May 2006. The second opened in December 2007 at are operated in partnership with local authorities and other Kensington Olympia. More are planned for 2010. organisations in the voluntary and public sectors. CV CV Andy: I ran an aerial photography business and Mhairi was in Over 25 years’ management experience in the private, public medical research before we entered the fi tness industry. We and not-for-profi t sectors. More than 15 years’ business worked our way up to become regional manager and head of management experience at senior level, together with sales (me) and brand manager (Mhairi) for Granada Health & experience as commercial projects manager and consultant. Fitness before leaving to set up ARK Leisure Management. We sold ARK in 2008 and formed London Health & Fitness Ltd. Personal information Hobbies include watching Manchester United, driving my Personal information VW van to the beach and bike riding. Andy: I’m married with two children and am a football fanatic. Mhairi: I have a long-term partner and enjoy walking in the Greatest achievement wilds of Scotland. Developing the organisation in excess of our expectations. Best piece of advice we’ve ever been given Greatest ambition Andy: Nothing is impossible. For Fusion to be recognised as the provider of the best active Mhairi: Never assume anything. leisure services. People might be surprised to know that... Best piece of advice I’ve ever been given Andy: I was once a personal security guard for the Never say never – don’t dismiss an opportunity out of hand Spice Girls. without fi rst taking a good look at it. 72 CEOS WHO’S WHO CEO Martin Long Ian Mahoney CEO, LA Fitness MD, Reebok Sports Club Address Sandall Stones Road, Kirk Sandall, Address Reebok Sports Club London, Doncaster, South Yorkshire, DN3 1QR 16–19 Canada Square, Canary Wharf, Tel +44 (0)1302 892310 London, E14 5ER S Web www.lafi tness.co.uk Tel +44 (0)20 7970 0900 Email [email protected] Web www.reebokclub.co.uk Company information Company information LA Fitness operates over 80 clubs across the UK featuring Operates a privately-owned single-site health, fi tness gyms, studio classes, personal training, steam, sauna and and sports club – www.reebokclub.co.uk swimming pools, with a particularly strong presence in and around London. CV This is my 25th year in the health and fi tness industry; prior CV to that, I was a management trainee and a PE teacher. I joined LA Fitness as CEO in November 2007 after spending much of my career in retail. I spent 13 years at Game Group Personal information plc, seeing the business grow from 16 stores to become Married with two children. I love all sport, including market leader, with over 1,000 stores in nine countries. following Liverpool FC, cycling, free weights and running. Personal information Greatest achievement I have four children – Chloe 16, Grace 14, Joss 12 and Turning the Reebok club around having bought it out Phoebe eight – which leaves me very little time for anything of administration. else, as my golf game demonstrates! How critics might describe me Secret of my success An obsessive perfectionist. Having a great PA to support me, but doing exactly what I want anyway! Trait I most dislike in others Laziness. How critics might describe me I don’t really mind what critics say; I know what I believe in. Best piece of advice I’ve ever been given Treat any company you work in as if it’s your own business. People might be surprised to know that... I worked at Sunderland Football Club for two years and People might be surprised to know that... married the boss’s daughter! I had a trial for Liverpool FC. 73 WHO’S WHO Ben Margolis Craig McAteer CEO, Movers & Shapers MD, Rochdale Boroughwide Cultural Trust Address 148 West End Lane, London, NW6 1SD Address Floor 6, Municipal Offi ces, Smith Street, Tel +44 (0)20 7449 4960 Rochdale, OL16 1ZZ Email [email protected] Tel +44 (0)1706 924345 Web www.moversandshapers.net Fax +44 (0)1706 924104 Email [email protected] Web www.link4life.org Company information Company information Movers & Shapers combines a retail environment with a Link4Life is the trading name for leisure and cultural workout studio to help clients tone, energise and lose weight. services in Rochdale. It covers arts and heritage, Based in high street locations, all under 1,000sq ft, the concept entertainment, fi tness and health, sport and leisure. is delivered using Power Plate and Fitbug technology together with a high level of personal instruction and motivation. With CV seven stores now open, including one concession operation, a I’m chair of sporta, executive member of CLOA, and a franchise opportunity has also just been launched. member of the National Cultural Forum. CV Personal information ACA Qualifi ed Accountant, former fi nance director at Divorced with two adult children. I enjoy golf, but my Marriott Vacation Club International, CFO ADDleisure plc. favourite workout is opening a bottle of claret. Personal information Greatest achievement Married with two children. Favourite workout is the Movers Securing £31m funding for new facilities in Rochdale. & Shapers detox. How critics might describe me Greatest achievement I welcome debate and discussion and then do my own thing. Securing investment and product endorsement for Movers & Shapers from BUPA, the UK’s leading health and care provider. People might be surprised to know that... I never sleep for more than four hours a night. Trait I most dislike in others Dishonesty and laziness. Best piece of advice I’ve ever been given You have to do what’s right for you. Best piece of advice I’ve ever been given Listen, listen, listen. You can always fi nd the answers to Greatest ambition issues and challenges if you tune in to customers and staff. To take part in the Gumball Rally – if they ever run it again. 74 CEOS WHO’S WHO CEO Malcolm McPhail Richard Millman CEO, Stockport Sports Trust CEO, Leisure Connection Address 3rd fl oor, Broadstone Mill, Broadstone Road, Address Potton House, Wyboston Lakes, Great North Road, Houldsworth Village, Stockport, SK5 7DL Wyboston, Bedfordshire, MK44 3BA Tel +44 (0)161 443 4070 Tel +44 (0)1480 401300 S Email malcolm.mcphail@ Email [email protected] stockportsportstrust.org.uk Web www.leisureconnection.co.uk / Web www.stockportsportstrust.org.uk www.harpersfi tness.co.uk Company information Company information A leisure trust delivering sport, health, sports development Leisure Connection is one of the leading public access sport and leisure services to the people of Stockport. Manages 18 and leisure providers, operating more than 70 facilities in centres, with further centres and refurbs planned. England, including for national bodies such as Sport England. CV CV I started out as a PE teacher before becoming sports I worked for Leisure Connection’s parent group, Danoptra, development offi cer/manager for North Ayrshire Council. I as group strategy director from 2007, becoming CEO of then moved to Bolton Metropolitan Borough Council as head Leisure Connection in 2009. Prior to this, I worked on of health and fi tness before becoming GM of Edinburgh’s brands including PC World, Coca Cola and Guinness. Next Generation club, and then group fi tness manager. Personal information Personal information Married with two young boys, I love running, hill walking, Married with two daughters aged six and three. I was a 400m tennis, the odd bit of golf and Sheffi eld Wednesday FC. hurdler for Scotland and Great Britain and still train fi ve or six times a week. I plan to run in the British Indoor Masters. How critics might describe me Impatient. Greatest achievement Standing in the shell of the Edinburgh Next Generation club People might be surprised to know that... in 1999 and being involved in the process that took it from I was in the RAF and have fl own in a fi ghter at Mach 1+. there to a multi-million pound business. Best piece of advice I’ve ever been given Trait I most dislike in others 1) Always be true to yourself. 2) On a typical working day, you Lack of respect. get more done before 8am than you do the rest of the day. Best piece of advice I’ve ever been given Greatest ambition Always, always, always be honest. I have to do a triathlon some day. 75 WHO’S WHO Ian Morton John Oxley MD, Stevenage Leisure MD, Active Nation Address Stevenage Arts & Leisure Centre, Address Quatro House, Lyon Way, Frimley Road, Lytton Way, Stevenage, Herts, SG1 1LZ Camberley, Surrey, GU16 7ER Tel +44 (0)1438 242233 Tel +44 (0)845 658 8360 Email ian.morton@ Email [email protected] stevenage-leisure.co.uk Web www.activenation.org.uk Web www.stevenage-leisure.co.uk Company information Company information Stevenage Leisure Limited (SLL) is a leading leisure Active Nation is a registered campaigning charity management NPDO currently working in partnership with committed to working in partnership with local authorities fi ve local authorities to deliver quality, value for money to ‘persuade the nation to be active’. It used to be called leisure and cultural services and opportunities for all, across CLS and its re-branding and re-positioning is a purposeful 17 facilities in nine towns. attempt to promote sport and exercise as the principal means of increasing activity participation and reducing the CV incidence of obesity and other major chronic diseases. I joined SLL as operations director and deputy MD in 2002 and was appointed MD in April 2004. Prior to this, I was at CV Stevenage Borough Council as head of leisure services. I began as a lifeguard, joined contractor Crossland Leisure, and was SLM’s group operations director for seven years. Personal information I’m married and have a surrogate child (a border collie!) Personal information called Scrappy. Still a Boro FC season ticket holder, I’m also Married with three children. Most of my spare time is a 10-handicap golfer and play in SLL’s local football team. committed to my local football club and its development. Secret of my success Secret of my success Leading by example: if you wouldn’t do it yourself, how can Listen, consider, then do whatever you do with conviction. you expect others to perform the task? Best piece of advice I’ve ever been given People might be surprised to know that... It’s not necessary to know all the answers, but it’s essential I once played the drums in a concert at Middlesbrough to be asking the right questions. Town Hall. Greatest achievement Best piece of advice I’ve ever been given I don’t think that way. I just hope my efforts have had a Think twice and re-read before you press send on an email. positive effect on the people and things I’ve been involved in. 76 CEOS WHO’S WHO CEO Charlie Parker Alan Peed CEO, Country Club Group (CCG) Director of corporate development, Address Mill Ride Golf & Country Club, Ascot, SL5 8LT CSSC Sports & Leisure Tel +44 (0)1344 884280 Address 7/8 Buckingham Place, Bellfi eld Fax +44 (0)1344 886820 Road, High Wycombe, Bucks, HP13 5HW S Email [email protected] Tel +44 (0)1494 888444 Web www.ccgcranleigh.com / Email headoffi [email protected] www.ccgslinfold.com Web www.cssc.co.uk Company information Company information Privately owned CCG is the owner/operator of four freehold CSSC works to improve the health and welfare of civil member golf and country clubs and one management servants by encouraging teamwork and commitment within contract at an open access golf-only club. CCG opened working and leisure lives. two brand new facilities in 2009. Further developments are planned and acquisitions are being considered. CV I’ve spent the last 29 years with CSSC, working through CV fi nance, sales, club management and fi tness centres, as Qualifi ed chartered accountant. Worked in the leisure well as working as head of marketing, before reaching my industry since leaving accountancy, founding The Club present position. Company and leading the MBO backed by L&G Ventures. Personal information Personal information I enjoy gardening, golf, cycling and recently started playing Married with two girls aged nine and eight. I love all sport, badminton again. especially going to Chelsea and Twickenham. We breed racehorses for sale and own horses to race for both the Greatest achievement fl at and national hunt. My favourite workout is running – I Launching our workplace fi tness initiative and our Alpha completed my fourth London marathon in 2009. Management Company. Secret of my success Trait I most dislike in others Learning from mistakes. People taking themselves too seriously. How critics might describe me People might be surprised to know that... Stubborn. I’m short! Best piece of advice I’ve ever been given Best piece of advice I’ve ever been given Stop talking if you have nothing interesting to say. My dad told me to always be honest to yourself. 77 WHO’S WHO Steve Philpott Rosi Prescott CEO, DC Leisure Management CEO, Central YMCA Address Otium House, 2 Freemantle Road, Address 112 Great Russell Street, Bagshot, Surrey, GU19 5LL London, WC1B 3NQ Tel +44 (0)1276 853700 Tel +44 (0)20 7343 1844 Email businessdevelopment@ Email [email protected] dcleisure.co.uk Web www.ymca.co.uk Web www.dcleisure.co.uk Company information Company information The UK’s leading private operator of local authority Activity for health charity Central YMCA operates locally, leisure centres. Manages more than 100 leisure centres. nationally and internationally through its six component operations: the Central YMCA Club; awarding body CYQ; the CV Y Touring Theatre of Debate; training provider YMCAfi t; One I worked in marketing before I came into this industry, KX, a cutting-edge arts/physical activity centre in Kings Cross, becoming MD of David Lloyd Leisure in 1995, CEO of London; and the Advocacy & Public Affairs department. Crown Sports in 2001 and CEO of DC Leisure in 2003. I was a director of the FIA 1996–2003 and a founder CV trustee and director of REPs, for which I am now a Prior to my appointment at Central YMCA, I was the founder governor. I was chair of SkillsActive’s Sports and Fitness owner of one of the UK’s fi rst personal training health clubs. Employers’ Group until mid-2008 and I now chair the FIA’s Code of Practice Committee. Personal information I enjoy competitive cycling and listening to classical music. Personal information I work out or play sport at least fi ve times a week. I’m married with two children and I coach children’s football. How critics might describe me Secret of my success Forthright. And, I hope, ethical, committed and passionate Perseverance, knowing how to accentuate my strengths, about the YMCA and the potential for the whole industry working with people who complement my weaknesses... to change lives for the better. and luck! Best piece of advice I’ve ever been given People might be surprised to know that... You can have all the natural talent you want, but it will never I rowed as a lightweight for Oxford. be a replacement for sheer perseverance and hard work. Trait I most dislike in others People might be surprised to know that... Lack of interest in other people. I once wanted to be a concert pianist. 78 CEOS WHO’S WHO CEO Phil Rumbelow Richard Segal CEO, Jubilee Hall Clubs Chair, Esporta Address 30 The Piazza, Covent Garden, Address Trinity Court, Molly Millars Lane, London, WC2E 8BE Wokingham, Berks, RG41 2PY Tel +44 (0)20 7395 4094 Tel +44 (0)1189 123 500 S Email Fax +44 (0)1189 123 600 [email protected] Email [email protected] Web www.jubileehallclubs.co.uk Web www.esporta.com Company information Company information Jubilee Hall Clubs was founded in 1978 as a charity to Esporta Health Clubs operates 55 premium health and leisure promote the health and wellbeing of local communities. We clubs in the UK and Ireland, all of which include a wide range continue that mission today through the operation of four of family activities. Esporta is renowned for the quality of its health, fi tness and sports centres in central London and via Tennis Academy, and was the fi rst commercial operator in the our community outreach programmes. UK to be awarded LTA High Performance Status. CV CV I have 24 years’ management experience in the leisure Founding partner of 3i Group’s Quoted Private Equity industry – 15 in the not-for-profi t sector. I am a chartered business line; CEO of PartyGaming plc; CEO of Odeon Ltd, company director, chair of the UK Fitness Network and a where I led an MBO of the business from the Rank Group. director of sporta. I have a background in economics and accountancy, with operational experience in UK leisure covering bingo, cinema, Personal information night-scene, family entertainment centres and pubs. I enjoy squash, tennis, golf and running half-marathons. I coach my local rugby club, am a governor of two schools and Personal information occasionally paint in watercolours. I’m taking French lessons. I’m married and have two children. I enjoy working out and am a Football Association Level 1 Coach. How critics might describe me A small fi sh in a small pond. Secret of my success Hard work, treating people with respect and being ambitious. People might be surprised to know that... My previous careers include fi ve years in the Metropolitan Best piece of advice I’ve ever been given Police and four years running a bar in Corfu. Never fi ght a battle that you can’t win. Greatest ambition Greatest achievement To win something – anything – at golf! Nothing makes me prouder than my family. 79 WHO’S WHO Mark Sesnan Ben Silcox MD, GLL (Greenwich Leisure Ltd) MD, nuyuu fi tness Address Middlegate House, The Royal Arsenal, Address 23 Grosvenor Street, London, SE18 6SX London, W1K 4QL Tel +44 (0)20 8317 5000 ext 4010 Email [email protected] Fax +44 (0)20 8317 5021 Web www.nuyuu.com Email [email protected] Web www.gll.org Company information Company information GLL (Greenwich Leisure Ltd) is a not-for-profi t leisure Gym provider, currently with three sites – in Slough, East trust operating 65 public leisure centres in the London Grinstead and Livingston (Scotland) – and more in the area in partnership with local authorities and the LDA. pipeline. Positioned as a value yet quality brand. CV CV I have a total of 30 years’ experience in leisure centre BSc Joint Honours in Business Admin & Sports Science. management. However, my greatest professional Previously national sales manager for LA Fitness, and before achievement was working with colleagues to set up GLL – that regional manager for 24 Hour Fitness. the fi rst of the new leisure trusts. Personal information Personal information Married with two boys. Hobbies include photography, I enjoy travel, reading and racketball. travelling and reading, and my favourite workouts are football and Spinning. Greatest ambition To see GLL play a signifi cant role in the delivery of the Greatest achievement Olympics, Paralympics and the Olympic legacy. Starting nuyuu fi tness with entrepreneur James Caan. Trait I most dislike in others People might be surprised to know that... Self-importance. I can’t stand bland food – spicy is good. People might be surprised to know that... How critics might describe me I’m actually English despite my Scots accent – I was born in Driven, focused, intolerant of incompetence. Darlington but brought up in Edinburgh. Best piece of advice I’ve ever been given Best piece of advice I’ve ever been given Surround yourself with three people – mentor, mentoree, You’re only as good as the people you develop. and someone who will tell you how it is. 80 CEOS WHO’S WHO CEO Jan Spaticchia James Starbuck Chair & CEO, The énergie Group CEO, Barnsley Premier Leisure (BPL) Address Énergie House, Tongwell Street, Address Queens Road, Fox Milne, Milton Keynes, MK15 0YA Barnsley, S71 1AN Tel +44 (0)845 363 1020 Tel +44 (0)1226 730060 S Fax +44 (0)1908 670597 Email [email protected] Email [email protected] Web www.bpl.org.uk Web www.energiefranchise.com Company information Company information The énergie Group is one of the world’s leading fi tness and BPL is a social enterprise created in 1999 to provide facilities wellness franchisors, with more than 80 clubs operating for sport, recreation and leisure in Barnsley. We operate 11 between the UK, Europe and the Middle East. facilities and aim to create and deliver the best possible leisure opportunities for Barnsley and beyond. CV Serial entrepreneur in the UK fi tness sector since the 1980s. CV Heavily involved in the global business speaker circuit. Prior to BPL, I gained signifi cant leadership and senior management experience working in local government for Personal information district, borough and city authorities. After spending my I have fi ve children aged between seven and 18, and am a formative years in fi nance, I have now spent more than self-confessed workaholic. a decade holding senior and executive level roles in the leisure industry. Greatest achievement Presenting at our annual conference each year. It makes me Personal information immensely proud to look at our network of franchisees – it I enjoy spending time with my family, working out in the brings home what great people we work with and just how gym, reading and travel – which I combine with my passion far we have come with the business in only six years. for motorcycling. Trait I most dislike in others Greatest achievement Dishonesty. Building the best team at Barnsley Premier Leisure that I have ever had the privilege to work with. Colleagues at BPL Best piece of advice I’ve ever been given redefi ne commitment and determination. Bite off more than you can chew and then chew like hell! People might be surprised to know that... Greatest ambition I recently started writing my fi rst novel. Unfortunately it’s To see my children realise all their ambitions. already ‘on the shelf’, as I have just started an MBA. 81 WHO’S WHO Stuart Taylor Keith Thomas Director, FX Leisure MD, Serco Leisure Address Thurston Road, Address Serco Leisure, 7 Merus Court, Meridian Leyland, PR25 2LF Business Park, Leicester, LE19 1RJ Tel +44 (0)1772 482266 Tel +44 (0)116 240 7500 Fax +44 (0)1772 434319 Fax +44 (0)116 240 7555 Email [email protected] Web www.serco.com/leisure Web www.fxleisure.co.uk Company information Company information Family-run business of seven luxury health and fi tness clubs Serco is an international service company that combines in the north of England. commercial know-how with a deep public service ethos. Formed in 1988, it is a wholly-owned British company with CV an annual turnover in excess of £2.8bn. It employs 48,000 Attended college in the States before becoming a golf pro. staff in 36 countries and manages 65 facilities on behalf of After several years of failing to beat Tiger Woods, I set up 18 local authorities and trusts. FX Leisure with my brother and father in 1998. CV Personal information I have more than 25 years’ experience in the leisure Married to Alison with our princess Savanah (aged four) and industry, joining Serco in 1991. I held a number of senior golfi ng partner Levi (aged eight months). Still enjoy a round posts in the leisure division before being appointed or two on the golf course, although not to my previous managing director in 2006. standard! Favourite workout has been running round Disney World with my little girl on my shoulders in the Florida sun. Personal information Like many people in the industry, leisure is not a job but a Greatest achievement way of life and therefore takes up a good deal of my time. The opening day of each club, seeing all the members’ faces light up when they see the club for the fi rst time. Secret of my success Having a great, committed team around me. Trait I most dislike in others Someone who complains about something in their life, but How critics might describe me who isn’t willing to do anything about it. Driven and focused but passionate, with a lust for life. Secret of my success Best piece of advice I’ve ever been given That assumes I’m already successful... I see it as an ongoing Don’t over-complicate things. Keep things simple and do process, but the ‘secret’ would be living a balanced life. the simple things well. 82 CEOS WHO’S WHO CEO John Treharne Colin Waggett CEO, The Gym Group CEO, Fitness First Address The Blenheim Centre, Prince Regent Address 58 Fleets Lane, Poole, Road, Hounslow, Middlesex, TW3 1NL Dorset, BH15 3BT Tel +44 (0)7860 203225 Tel +44 (0)1202 845000 S Email [email protected] Fax +44 (0)1202 683510 Web www.thegymgroup.com Web www.fi tnessfi rst.co.uk Company information Company information The Gym Group provides a very new, low-cost gym Fitness First was founded in 1993 and currently operates concept to the UK fi tness market. It has fi ve gyms open at 538 clubs across 21 countries with around 1.45 million Guildford, Hounslow, Liverpool, Manchester and Vauxhall, members. It is also the UK’s largest health club chain. with more openings planned throughout 2010. CV CV I joined Fitness First in September 2004 from Threshers, FInstD. Former MD and founder of Dragons Health Clubs. and was made CEO in April 2007. Former chair of Squash England. Personal information Personal information I’m married with two young children. My hobbies include I play tennis and squash regularly. cycling and my favourite workout is kick boxing with my personal trainer. Greatest achievement Building Dragons Health Clubs from scratch, fl oating the Secret of my success business on AIM in 1997 and successfully selling the business Doing twice as much listening as talking. in 2001 to facilitate investor exit. Trait I most dislike in others Secret of my success A lack of openness and honesty. Hard work, always being prepared to do what I expect from others and, most importantly, enjoying what I do. Best piece of advice I’ve ever been given Have the wisdom to accept the things you can’t change and Best piece of advice I’ve ever been given the courage to change the things you can. Avoid over-centralisation and let the manager manage. Greatest ambition People might be surprised to know that... To make Fitness First a company that’s respected across all I once owned a Sinclair C5! sectors, not just within the health club sector. 83 WHO’S WHO British Association of Sport and Exercise Sciences LEEDS METROPOLITAN CAMPAIGNS/KEY INITIATIVES FOR 2010 UNIVERSITY, CARNEGIE The new BASES Accreditation scheme was launched on 1 FACULTY OF SPORT AND September 2009. Those accredited – those deemed to have EDUCATION, HEADINGLEY the knowledge, skills and understanding to be safe and fi t to CAMPUS, LEEDS, LS6 3QT practise as a sport and exercise scientist – are entitled to use the term ‘BASES Accredited Sport and Exercise Scientist’ while Tel +44 (0)113 812 6162 they still fully meet all the relevant criteria. Accreditation is Web www.bases.org.uk Jo Doust valid for fi ve years, after which individuals must re-apply. YEAR ESTABLISHED (d) The development and maintenance of high professional 1984 standards for those involved in sport and exercise sciences (e) The representation of the interests of sport and exercise KEY PERSONNEL sciences nationally and internationally Professor Jo Doust, chair Debbie Pearce, executive officer MEMBER BENEFITS Dr Claire Hitchings, executive officer s Leading-edge BASES conferences and workshops s A subscription to The Sport and Exercise Scientist, the CONTACT BASES quarterly publication BASES head offi ce: +44 (0)113 812 6162 / s Achieve accreditation as a sport and exercise scientist, [email protected] listed on the BASES Consultant Finder s Access to Supervised Experience Scheme, which guides ASSOCIATION PROFILE members towards accreditation The British Association of Sport and Exercise Sciences s Access to the member area of the website (BASES) is the professional body for all those with an s Exclusive member discounts with leading publishers interest in the science of sport and exercise. Sport and s Fortnightly email newsletter exercise science is the application of scientific principles s Opportunities for awards and international travel grants to the promotion, maintenance and enhancement of s Preferential rates for professional indemnity cover sport- and exercise-related behaviours. The association’s objectives are: JOINING FEES (a) The promotion of research in sport and exercise sciences BASES membership is open to students, graduates, (b) The encouragement of evidence-based practice in sport professionals and affi liates. Members can be studying, and exercise sciences working or interested in a fi eld related to sport and (c) The distribution of knowledge in sport and exercise sciences exercise science. 84 INDUSTRY ORGANISATIONS WHO’S WHO INDUSTRY ORGANISATIONS British Universities & Colleges Sport 20–24 KING’S BENCH STREET CAMPAIGNS/KEY INITIATIVES FOR 2010 LONDON BUCS Championships 2010 will be held in Sheffi eld on SE1 0QX 10–14 March – a total of 24 sports taking place in 14 venues across fi ve days. Other key points of focus for 2010 will be Email [email protected] the implementation of the ‘sport hub’, designed to increase Web www.bucs.org.uk student participation in sport, in partnership with Facebook – at www.facebook.com/bucs – and improving customer Karen Rothery service for BUCS membership. YEAR ESTABLISHED to make lifestyle changes within a healthy campus, to the 2008 provision of opportunities for students to participate at any level, all the way through to national and international elite KEY PERSONNEL sports representation. Karen Rothery, chief executive The BUCS sporting programme is available to 2.3 million Ed Smith, chair students across the UK, with the organisation delivering 50 sports to students and universities. More than 4,000 teams, CONTACT consisting of more than 100,000 students, compete in [email protected] – for office enquiries BUCS’ 150 competitions, leagues and events every year. [email protected] – for sponsorship or The organisation’s business objectives are to: commercial enquiries s Get more people to partake in sport and physical activity s Improve the quality of experience for students and staff ASSOCIATION PROFILE involved in sport British Universities & Colleges Sport (BUCS) is the national s Create a sustainable future for sport at university governing body for higher education sport in the UK. Its s Maximise the potential of BUCS membership and support vision is to enhance the student experience in three key professional career pathways areas – performance, competition and participation – by s Deliver world-class athletes and infrastructures working with student athletes, athletic union staff and s Provide a national, respected voice for BUCS members to elected offi cers, as well as professional sporting staff, government and relevant stakeholders coaches and volunteers at its 157 member institutions. BUCS offers a comprehensive, multi-sport competition JOINING FEES structure and manages the development of services and Membership of BUCS is open to any institution of higher facilities. Its aspirations cut right across the participation education. Members pay affiliation fees based on the size of spectrum, from inspiring students and higher education staff the institution and participation levels in sport. 85 WHO’S WHO Business in Sport and Leisure 46 FIELDSEND ROAD CAMPAIGNS/KEY INITIATIVES FOR 2010 CHEAM Key initiatives for BISL in 2010 will include raising the SURREY, SM3 8NR profi le of the sports and leisure sector with the political parties in the run-up to the 2010 election. Running Tel +44 (0)20 8255 3782 alongside this will be a focus on increasing participation in Fax +44 (0)20 8644 8528 sports, to support the initiatives taking place across the Email [email protected] sector to combat obesity. Web www.bisl.org David Teasdale YEAR ESTABLISHED contribution to leisure opportunities for the community, 1992 and to enhancing quality of life on a national basis s To provide a vital and active forum for members to KEY PERSONNEL share best practice, knowledge and resources, and David Teasdale, executive chair to debate policy Andy Sutch, executive director MEMBER BENEFITS CONTACT s The annual conference, every November, which provides [email protected] a forum for key industry issues [email protected] s Quarterly meetings held for each of BISL’s six disciplines, offering a forum for members to discuss ASSOCIATION PROFILE key concerns, issues and points of action for change Business in Sport and Leisure (BISL) is an umbrella within the industry organisation representing the interests of more than 100 s Regular members’ lunches with keynote political private sector companies in the sport, leisure, hospitality speakers, including government ministers and tourism industries. BISL acts as a catalyst for change by s A quarterly newsletter lobbying government ministers, MPs, civil servants and the s A circular with the latest information and news affecting media. It focuses its work through six main topic areas: members and their industry employment, gaming, liquor licensing, property and planning, s Secure log-in to access current consultations and sport, and tourism. daily updates at www.bisl.org BISL’s three key strategic aims are as follows: s To infl uence government policies and regulation that JOINING FEES affect the industry, its continued growth and wellbeing For information, contact Amanda Fry on +44 (0)20 8255 s To enhance public awareness of the industry and its 3782 / [email protected], or visit www.bisl.org 86 INDUSTRY ORGANISATIONS WHO’S WHO INDUSTRY ORGANISATIONS Central Council of Physical Recreation BURWOOD HOUSE CAMPAIGNS/KEY INITIATIVES FOR 2010 14–16 CAXTON STREET CCPR will continue to campaign on behalf of all forms of LONDON sport and recreation, from professional sport to community SW1H 0QT activity – for instance, ensuring that major sports receive a fair deal for use of their data and that income from broadcasting rights is reinvested in grassroots activity. A range of services will help CCPR members meet legal and Tim Lamb good practice obligations. YEAR ESTABLISHED MEMBER BENEFITS 1935 s Opportunities to infl uence sports and recreation policy through lobbying and campaigning work KEY PERSONNEL s Free business support for human resources Tim Lamb, chief executive offi cer (HR), tax, payroll, commercial, legal, and health and safety queries CONTACT s Access to a reliable and affordable Criminal Records Sonia Clarke – [email protected], +44 (0)20 7976 3931 Bureau checking service s Networking opportunities presented through regular ASSOCIATION PROFILE divisional meetings CCPR (Central Council of Physical Recreation) is the s Training opportunities through expert-led workshops national alliance of governing and representative bodies s Special offers and discounts on goods and services of sport and recreation. s Monthly publications that cover the changes Almost every organised sport and recreation in the UK affecting sport and recreation in both European has its own governing or representative body: and domestic policy organisations such as The Football Association, British s A regular members’ magazine and regular updates Water Ski and the Ramblers’ Association. These bodies – on business issues for senior personnel which exist to organise, regulate and encourage more s Access to SmartSport, a unique resource for sharing the people into their sport or activity – are CCPR’s members. very best of sports governance CCPR exists to protect, promote and provide for them. s Membership of Development Directors’ Forum CCPR has around 305 member organisations from across the sector – from the major spectator sports at JOINING FEES one end of the spectrum, right through to folkdance and Please contact Sonia Clarke – [email protected] / keep fit at the other. +44 (0)20 7976 3931 87 WHO’S WHO Chief Culture & Leisure Offi cers Association PARK FARM CAMPAIGNS/KEY INITIATIVES FOR 2010 NORWICH ROAD Promoting ‘Passion for Excellence’, the improvement project HETHERSETT for culture and sport in the public sector – the current focus is NORFOLK on strategic commissioning and identifying impacts/outcomes. NR9 3DL Also making the case for culture and sport to central, regional and local government, widening the scope from a focus on Tel +44 (0)1603 813700 DCMS to dialogue with the Home Offi ce, Health, Treasury Web www.cloa.org.uk David Albutt etc and encouraging local investment in the sector. YEAR ESTABLISHED Department for Culture Media and Sport (DCMS) and all 1975 cultural non-departmental public bodies. KEY PERSONNEL MEMBER BENEFITS David Albutt, policy officer – [email protected] s The annual conference, held jointly with the LGA, which Sarah Gilvey, CLOA support – [email protected] provides a forum for key industry issues Nigel Lynn, chair s Quarterly member meetings – which include invitations to non-members where appropriate – to discuss key ASSOCIATION PROFILE concerns, issues and points of action for change within CLOA (Chief Culture & Leisure Officers Association) is the industry the professional association for strategic leaders involved s Meetings with partners – such as the Future of in public sector cultural and leisure services. It works with Culture and Leisure central government and other national organisations to s A monthly e-zine influence the development of national policies, lobby for s CLOA advises the LGA and others on policy issues, and positive change and provide a peer-support network. It is members can be invited to join policy panels, also contracted to provide policy advice to the Local with huge benefi t to their CPD Government Association (LGA). s Regular papers on strategic issues The organisation represents strategic managers in local s www.cloa.org.uk provides information, updates and authorities or non-profit trusts, as well as those in associated membership application areas such as health, education and social sectors. CLOA also co-ordinates the National Culture Forum, JOINING FEES the body set up to unite the major professional For information, please contact Sarah Gilvey on organisations in the cultural sector on issues of common +44 (0)1603 813700 / [email protected] concern. Through the Forum, CLOA works with the or visit www.cloa.org.uk 88 INDUSTRY ORGANISATIONS WHO’S WHO INDUSTRY ORGANISATIONS European Health and Fitness Association RUE WASHINGTON 40 B-1050 CAMPAIGNS/KEY INITIATIVES FOR 2010 BRUSSELS, BELGIUM EHFA is fi nalising its committees to provide more resource for its efforts. The Standards Council will revise and develop EHFA Email [email protected] Standards, and the Scientifi c Advisory Board will inform EHFA Web www.ehfa.eu strategy via the latest research into physical activity and health. To help exercise professionals in their vocational training and mobility, EHFA has submitted several projects to the European Herman Rutgers Commission following the call for proposals in summer 2009. YEAR ESTABLISHED the health and fi tness sector, as part of the Leonardo da 2001 Vinci Programme, a logical result of which has been the creation of EREPS (the European Register of Exercise KEY PERSONNEL Professionals), allowing free mobility of trained individuals Herman Rutgers, executive director across Europe (see page 90). Kasia Scoggins, head of Brussels offi ce Key long-term EHFA goals are as follows: s To set the European agenda for physical activity CONTACT and fi tness [email protected] s To drive for quality standards and certifi cation s To improve the perception of the industry among ASSOCIATION PROFILE politicians, the media and consumers The European Health and Fitness Association (EHFA) is s To increase participation levels at health clubs the standards-setting body for the European health and and leisure centres and to position the health and fi tness industry, representing 15 national associations – fi tness industry as a positive infl uence on public almost 6,000 facilities in 22 countries. It is a non-profi t health – exercise as a force for good in the prevention organisation that exists to advance and promote the role of ill-health of fi tness activities as a way of improving health and social s To increase the infl uence of the sector with the European conditions. By doing this, EHFA brings together European Union and member state governments health and fi tness organisations in a permanent, trans- s To fully document the European fi tness industry and drive national and wide-reaching forum. the need for research EHFA is recognised by the European Commission and sits on the high-powered European Union platform for JOINING FEES action on diet, physical activity and health. It has been Please contact [email protected] engaged in the European qualifi cations framework for All FIA members are automatically members of the EHFA. 89 WHO’S WHO European Register of Exercise Professionals RUE WASHINGTON 40 B-1050 CAMPAIGNS/KEY INITIATIVES FOR 2010 BRUSSELS, BELGIUM In 2010, new standards will come into effect that will expand the application of EREPS across fi ve levels of European Te l +32 (0)26 40 40 69 Qualifi cation Framework; more instructors will become Email [email protected] eligible for registration. The annual Fitness Forum in Madrid in Web www.ereps.eu May will be a major event to look critically at the future of the industry and at the training programmes that will be needed to Cliff Collins support staff in the delivery of products/services of the future. YEAR ESTABLISHED describes the knowledge, skills and competencies that 2007 exercise professionals need to achieve registration. KEY PERSONNEL MEMBER BENEFITS Cliff Collins, director s A public register that recognises exercise professionals’ achievements and which is clearly understandable by CONTACT operators and consumers [email protected] s Members are issued with a unique membership card and certifi cate of registration ASSOCIATION PROFILE s Members must be properly insured, and EREPS operates EREPS (the European Register of Exercise Professionals) is a scheme that gives worldwide cover an independent process for the registration of all s EREPS supports the international mobility of instructors, trainers and teachers working in the exercise professionals and the labour pool of high quality and fitness industry across Europe. It is a pan-European exercise professionals system, based on independent national registers, culminating s EREPS provides a career structure for lifelong learning in a central European database. EREPS currently has and CPD, improving business performance and the members working in 25 different European countries. retention of technical skills Registration means that an exercise professional has met s Creation of a data set that can be used to project prescribed minimum standards of good practice, including the future trajectory of the industry and/or of the adoption of a Code of Ethical Practice, and that they are individual companies committed to raising standards through continuing professional development (CPD). JOINING FEES EREPS is regulated by the EHFA Standards Council using Annual registration fee of `49.50, with two lower levels of an accepted official European qualification framework, which economic zoning applying. 90 INDUSTRY ORGANISATIONS WHO’S WHO INDUSTRY ORGANISATIONS Fitness Industry Association CASTLEWOOD HOUSE CAMPAIGNS/KEY INITIATIVES FOR 2010 77–91 NEW OXFORD STREET MoreActive4Life will be expanded from a summer campaign LONDON, WC1A 1PX in 2009 to a year-round campaign in 2010, starting in January with the launch of an initiative created in conjunction with Email info@fi a.org.uk MEND. 2010 is also the FIA’s 20th anniversary, and will see the Web www.fi a.org.uk development of a fi ve-year strategy for the industry. This will look at what the consumer offer is, and what skillsets we must David Stalker develop to become the activity champions for all consumers. YEAR ESTABLISHED s Protect the interests of its members from any existing 1990 or potential threat to their business, their employees or their livelihood KEY PERSONNEL As a government delivery partner, the FIA also plays a David Stalker, executive director major role in helping the Department of Health (DH) achieve its public health objectives. For example, CONTACT MoreActive4Life – the ‘call to action’ for the DH’s own David Stalker: +44 (0)20 7420 8560 / Change4Life campaign – was implemented in 2009 by davidstalker@fi a.org.uk more than 1,000 FIA members and attracted more than 200,000 participants. ASSOCIATION PROFILE Other initiatives developed by the FIA and successfully The Fitness Industry Association (FIA) is the trade body delivered by its members include: that represents the interests of a sector which comprises s Active at School, a programme developed for pupils in more than 5,700 facilities and almost 250,000 employees. Year 5 and below The FIA’s key objectives are to: s Active at Work, a workplace activity programme s Promote the benefi ts of exercise to consumers and s go, an activity initiative targeting teenage girls, who are employers, with a view to getting ‘more people more one of the groups most likely to drop out of exercise active more often’ s Fit For The Future, a government-funded scheme for s Advise FIA members on a broad range of issues ranging inactive 16- to 22-year-olds from human resources to business and operational issues, as well as the implications of current and forthcoming JOINING FEES regulations and legislation, thereby helping its members Membership of the FIA is open to any organisation or maximise their revenue-generating capacity and reduce person working in, or associated with, the health and their cost base fi tness sector. 91 WHO’S WHO Inclusive Fitness Initiative C/O MLS LTD, 4 PARK SQUARE, CAMPAIGNS/KEY INITIATIVES FOR 2010 NEWTON CHAMBERS ROAD, Inclusion Works Out, an IFI strategy to deliver 1,000 IFI Mark CHAPELTOWN, SHEFFIELD, facilities by the end of 2012; the development of IFI Recognised S35 2PH Products Portfolio, recognising quality inclusive products; the Tel +44 (0)114 257 2060 (text launch of IFI consultancy services; working in partnership with phone users add prefi x 18001) suppliers to research the IFI Stage 3 Equipment Standards; and Email info@inclusivefi tness.org IFI London, a partnership between London Sports Forum for Web www.inclusivefi tness.org Sue Catton Disabled People, London Development Agency and the IFI. YEAR ESTABLISHED ensuring that disabled people can expect a truly inclusive 2001 experience when visiting an IFI Mark Accredited facility. An inclusive facility should encompass: KEY PERSONNEL s Accessible and inclusive environments that meet current Sue Catton, IFI national director best practice and legislation Amy Smith, IFI activator and marketing manager s Installation of inclusive fi tness equipment, underpinned by extensive research and development ASSOCIATION PROFILE s Training of staff, ensuring that disabled people receive a The Inclusive Fitness Initiative (IFI) is a programme that safe, effective and value for money experience supports the health and fi tness industry in becoming more s Implementation of inclusive marketing strategies inclusive. The Inclusive Fitness Mark (IFI Mark) is the nationally recognised standard of inclusion within the JOINING FEES fi tness industry, awarded to fi tness facilities that are Please contact [email protected], call +44 (0)114 257 inclusive of disabled and non-disabled people alike. The IFI 2060 or reference our website, www.inclusivefitness.org Mark framework allows facilities to become accredited at any one of three levels – provisional, registered and excellent – providing a clear and systematic progression, instilling the fact that inclusion must be underpinned by continuous improvement. The IFI model is driven by developments in four key areas of fi tness provision: building access and service The IFI Mark is awarded policies, inclusive fi tness equipment, staff training and to facilities that are inclusive marketing. It is underpinned by research inclusive of disabled and conducted in 1998 that has led to a holistic approach, non-disabled people 92 INDUSTRY ORGANISATIONS WHO’S WHO INDUSTRY ORGANISATIONS Institute for Sport, Parks and Leisure ABBEY HOUSE CAMPAIGNS/KEY INITIATIVES FOR 2010 1650 ARLINGTON BUSINESS The establishment of a Chartered Institute of Sport PARK, THEALE (CIS) in joint partnership with ISRM (see p94); University READING, RG7 4SA Partnerships, building links with higher education institutions to engage with and develop our industry’s future professionals; Te l +44 (0)844 418 0077 Learning and Development, continuing to develop a strategic Email [email protected] relationship with the National Skills Academy, providing access Web www.ispal.org.uk Sue Sutton to a national and regionally focused training and skills portal. YEAR ESTABLISHED s Provide members with the opportunity for learning 2007 through professional vocational qualifi cations and continuing professional development (CPD) KEY PERSONNEL s Have a clear focus on member needs Sue Sutton, chief executive s Be proactive, not just reactive, with an active outward Lucy Roper, research and resources manager and internal focus s Form partnerships with other industry organisations ASSOCIATION PROFILE s Be self-sustaining, independent of government ISPAL (the Institute for Sport, Parks and Leisure) represents the interests of members involved in the management, MEMBER BENEFITS development and promotion of all aspects pertaining to the s ISPAL welcome pack and membership card sport, parks and leisure industry. s Programme of training courses This is achieved by setting and maintaining the highest s CPD with qualifi cations, advice and information possible professional and service standards in the sector, as s Information hub with a comprehensive research service well as by advocating, influencing and leading on related for members policy and resourcing issues. s Weekly e-zines with the latest industry news The organisation aims to: and information, as well as the quarterly ISPAL s Be the professional body of choice for the sector magazine, INFORM s Shape and infl uence UK policy for the sector s Major discounts on conferences and events s Consult and liaise with government, national s Free business support helpline agencies and the industry to represent the views of ISPAL members JOINING FEES s Establish and maintain high professional standards for Please contact [email protected] those working within the sector or call +44 (0)845 603 8734 93 WHO’S WHO Institute of Sport and Recreation Management SIR JOHN BECKWITH CENTRE CAMPAIGNS/KEY INITIATIVES FOR 2010 FOR SPORT, LOUGHBOROUGH Working in partnership with ISPAL, ISRM is engaged in talks UNIVERSITY, LOUGHBOROUGH, to form a Chartered Institute of Sport (CIS). The CIS would LEICESTERSHIRE, LE11 3TU fulfi l the need for a single professional body to represent and present a united sports sector, promote high standards Te l +44 (0)1509 226474 of professional skills and expertise, provide professional Email [email protected] qualifi cations, improve and enhance public awareness, and Web www.isrm.co.uk Sean Holt provide leadership and guidance across the industry. YEAR ESTABLISHED MEMBER BENEFITS 1921 s Designatory letters that identify you as a dedicated sport and recreation management professional KEY PERSONNEL s Quarterly regional forums and meetings, encouraging the Sean Holt, chief executive sharing of expertise and best practice Ian Wakefield, head of business development s Regular mailings and email updates, including the latest Martin Steer, head of education and development industry news s Ten issues of Recreation journal each year CONTACT s Industry-specifi c job vacancies and recruitment service Lynnette Henson, secretary s Website, including online forums for knowledge sharing s Representation: ISRM sits on a number of groups – ASSOCIATION PROFILE including the Physical Activity Alliance, National Cultural ISRM – the Institute of Sport and Recreation Forum and European standards groups relating to sports Management – is the national professional body for equipment – in order to represent its members’ interests those involved exclusively in providing, managing, to these bodies operating and developing sport and recreation services s Full listings of ISRM industry-relevant training in the United Kingdom. opportunities with discounts Established in 1921, the institute is a registered s Priority access and discounts for conferences, seminars, charity. Its vision is to promote professionalism in the courses and exhibitions management of sport and recreation services, ensuring s Listing in online members’ directory that the benefi ts of sport and physical activity can be s Priority access to ISRM’s free advisory service delivered effectively through the professional, safe and effi cient management and development of sport and JOINING FEES recreation facilities and services. £110 for full membership 94 INDUSTRY ORGANISATIONS WHO’S WHO INDUSTRY ORGANISATIONS International Health, Racquet and Sportsclub Association SEAPORT CENTER CAMPAIGNS/KEY INITIATIVES FOR 2010 70 FARGO STREET, BOSTON, As key components to its Vision for a Healthier America, MASSACHUSETTS, US IHRSA is actively seeking passage of the Workforce Health Improvement Program (WHIP) Act and Personal Health Tel +1 617 951 0055 Investment Today (PHIT) Act. Meanwhile, the music industry Fax +1 617 951 0056 is trying to extract drastic fee increases from health clubs Web www.ihrsa.org / across the world for use of copyright-protected music; IHRSA www.healthclubs.com Joe Moore is galvanising the industry to fi ght this and protect club profi ts. YEAR ESTABLISHED collecting key operational data, which becomes the content of 1981 numerous publications and newsletters. It has also set a goal of reaching 120 million club members worldwide by 2010. KEY PERSONNEL Joe Moore, president and CEO Anita Lawlor, COO MEMBER BENEFITS Helen Durkin, JD, EVP of global public policy s IHRSA.org, a comprehensive website including an online Jay Ablondi, EVP of global products resource library, tips and BuyersMart s Publications and research including Club Business CONTACT International, Club Business Europe, Get Active!, the fi tness [email protected] / for media inquiries, [email protected] equipment buyers’ guide F.I.T., e-newsletters and global reports on the health club industry ASSOCIATION PROFILE s Meetings, trade shows and events including the IHRSA is the fitness industry’s only global trade association – International Convention, European Congress, travelling a not-for-profit organisation representing health and fitness seminars and the Legislative Summit facilities, gyms, spas, sports clubs and suppliers worldwide. Its s Programmes and consumer initiatives such as Get Active members include more than 9,750 for-profit health and fitness America!, the IHRSA Passport and group purchasing facilities, and over 740 supplier companies in 78 countries. s Public policy including briefi ng sheets, legislative alerts, the IHRSA’s mission is to grow, protect and promote the Industry Defence Fund and the Public Policy Council health and fitness club industry, and to provide its members with benefits that will help them be more successful. It fulfils JOINING FEES this mission by implementing annual health promotion Please contact the global membership division on 800 228 initiatives, defending and promoting health club-related 4772 (US and Canada), +1 617 951 0055 (international), or legislation in Washington DC, hosting industry events and via email at [email protected] 95 WHO’S WHO International SPA Association 2365 HARRODSBURG ROAD CAMPAIGNS/KEY INITIATIVES FOR 2010 A325, LEXINGTON, The annual ISPA Conference & Expo will be celebrating KENTUCKY 40504, US 20 years in 2010 at the Gaylord National Resort & Convention Center on the Potomac in Washington DC Te l +1 859 226 4326 – the event will be held on 7–10 November 2010. Fax +1 859 226 4445 Upcoming Knowledge Networks for 2010 will be held in Email [email protected] Tucson, Arizona on 1 February; Sonoma, California on 14 Web www.experienceispa.com Lynne McNees June; and Chicago, Illinois on 30 August. YEAR ESTABLISHED media event, customised ads, sponsorship and advertising 1991 opportunities, use of the ISPA logo, online ‘Search for a Spa’ for consumers KEY PERSONNEL s Education and networking – including annual conference Lynne McNees, president and expo, knowledge network and marketplaces, membership directory CONTACT s Business and operating tools – including consumer trends [email protected] report, industry studies, Spa Traveler Research CD, spa operation manuals, retail management programmes, ASSOCIATION PROFILE supervisory workbooks, ISPA Member Financial Trends and Since 1991, ISPA has been recognised worldwide as the Operating Report, Pulse and LiveSpa magazines professional organisation and voice of the spa industry, representing more than 3,200 health and wellness facilities JOINING FEES and providers in 80 countries. Members encompass the Visit www.experienceispa.com or contact Valarie McKinney entire spa arena: resort/hotel, destination, mineral springs, on +1 859 226 4288 / [email protected] or medical, cruise ship, club and day spas, as well as service Sarah Guinn on +1 859 219 3512 / [email protected] providers such as physicians, wellness instructors, nutritionists, massage therapists and product suppliers. ©ISTOCKPHOTO.COM MEMBER BENEFITS s Staffi ng – including online job bank, compensation and benefi ts data, and manager/supervisor certifi cation programmes s Marketing and PR – including press releases, annual 96 INDUSTRY ORGANISATIONS WHO’S WHO INDUSTRY ORGANISATIONS Leisure Management Contractors Association 141C HIGH STREET CAMPAIGNS/KEY INITIATIVES FOR 2010 STREET Contributing to the IDeA (Improvement and Development SOMERSET BA16 0EX Agency for local government) consultations on commissioning services, to ensure that local authorities Tel +44 (0)1458 446878 are aware of the potential benefi ts of private sector Fax +44 (0)1458 448971 contractors, and that LMCA members are therefore Email [email protected] included in any options review or procurement process. Web www.lmca.info Tim Hewett YEAR ESTABLISHED recreation services: Making them fit for the future. The report 1987 makes clear the contribution of the private sector companies involved in managing local authority leisure facilities, noting KEY PERSONNEL that private contractors require lower subsidies from Tim Hewett, chair councils, need less revenue generated from attendances to Peter Gilpin, hon secretary cover staff costs while also providing high service standards, and have provided significant capital investment. CONTACT Peter Gilpin MEMBER BENEFITS s To become part of a recognised voice in the leisure ASSOCIATION PROFILE industry, representing the views and interests of its LMCA provides a forum for companies pursuing business members at national and regional levels opportunities primarily with local authorities in leisure s To promote the benefi ts and principles of professional management. As well as providing members with the practice, capital investment opportunities and good opportunity to meet and discuss industry issues, LMCA management of private leisure management companies provides a focus for government, local authorities, industry s To offer a forum for the discussion of matters of concern bodies and the media to obtain the views of practitioners. and interest to members Member companies play a signifi cant role in the provision s To keep members informed on relevant issues of leisure opportunities, operating 350 facilities and s To act as a point of contact for local authorities and employing more than 20,000 staff. LMCA members have national organisations invested more than £100m into local authority facilities and equipment in recent years. JOINING FEES In June 2006 the Audit Commission published a report Admission to LMCA is subject to application. Please contact into the management of leisure services: Public sports and the hon secretary for information. 97 WHO’S WHO Register of Exercise Professionals 8–10 CROWN HILL CAMPAIGNS/KEY INITIATIVES FOR 2010 CROYDON As part of its mission to professionalise the sector and increase SURREY CR0 1RZ public awareness of its role, REPs will: continue its member conventions; launch a new member entry structure; work with Te l +44 (0)20 8686 6464 the FIA to build the partnership between medical and fi tness Email [email protected] professionals; produce marketing materials for members/ Web www. exerciseregister.org employers to show support for REPs; improve communications Jean-Ann Marnoch with members/the public via a new journal, website and e-zine. YEAR ESTABLISHED MEMBER BENEFITS 2001 Membership validates professional qualifi cations – the public and employers are able to verify a member’s credentials KEY PERSONNEL in an online Members Directory. Each member is issued Jean-Ann Marnoch, registrar with a membership card and certifi cate of registration. The Alison Frater, register manager card – effectively a licence to practise in the industry – gives Robert McGregor, systems manager the name of the member, their registration number, status of registration and membership expiry date and must be CONTACT produced on demand. The certifi cate is sealed in the name of Alison Frater REPs to help prevent fraud. REPs also offers: s Online listing in the members directory ASSOCIATION PROFILE s Reciprocal agreements with overseas registers REPs (the Register of Exercise Professionals) is a Public s Access to a unique online training portal that allows Register of Names that helps safeguard and promote the members to register interest in courses and search for health and interests of people using the services of suitable programmes by subject, CPD points and location exercise instructors, teachers and trainers. s Favourable insurance premiums Working with SkillsActive, the government-funded s A Members Council, made up of 14 members, that helps standards-setting body for the industry, REPs uses a steer REPs’ development and decision-making processes process of self-regulation that recognises industry-based s A quarterly journal containing technical articles and qualifications and practical competency requiring fitness industry news, plus regular e-newsletters professionals to work within a Code of Ethical Practice. s Regular conventions featuring top keynote speakers The Register affords UK-wide and international recognition of personal achievement and the JOINING FEES competencies of qualified professionals. Annual registration fee: £25 98 INDUSTRY ORGANISATIONS WHO’S WHO INDUSTRY ORGANISATIONS SkillsActive CASTLEWOOD HOUSE CAMPAIGNS/KEY INITIATIVES FOR 2010 77–91 NEW OXFORD STREET The major projects for SkillsActive in 2010 will be as LONDON, WC1A 1PX follows: launching the new REPs structure; implementing new fi tness standards across a number of levels; endorsing Tel +44 (0)20 7632 2000 new qualifi cations on the Qualifi cation and Credit Fax +44 (0)20 7632 2001 Framework; rolling out the new training provider licence; Email [email protected] and focusing on the national governing bodies of sport and Web www.skillsactive.com Stephen Studd their workforce development needs. YEAR ESTABLISHED Academy for Sport and Active Leisure, REPs and CITO 2003 (Caravan Industry Training). KEY PERSONNEL MEMBER BENEFITS Stephen Studd, group chief executive officer s Member communications – email bulletins, a monthly e-zine and a quarterly magazine CONTACT s A National Occupational Standards database, which can [email protected] help set standards and promote a framework for good employment practice ASSOCIATION PROFILE s Regional and national networks, with staff who SkillsActive is the Sector Skills Council for active leisure are committed to the industry and who engage and learning. It works with five sectors – sport and with employers in order to understand needs and recreation, health and fitness, playwork, the outdoors, and foster solutions caravans – to drive improvement in skills and workforce s Opportunities to take part in consultations that development by increasing the quality and supply of skills can help shape the development of skills and training provision. It brings all sector partners together to work in in your sector collaboration, lobbying funding agencies and policy makers s Discounts to key industry events, workforce for improvements. development toolkits, active leisure-related SkillsActive links employers with training providers, recruitment services, Lloyds TSB cardnet credit policy makers and individuals to ensure that the card services importance of skills are communicated and addressed, solutions are brought to employers, and that workforce JOINING FEES development policies are effective. It is part of the Contact [email protected] or call SkillsActive Group, which includes the National Skills +44 (0)20 7632 2000 99 WHO’S WHO Spa Business Association SUITE 5–6 PHILPOT HOUSE, CAMPAIGNS/KEY INITIATIVES FOR 2010 STATION ROAD, RAYLEIGH, The sixth National Spa Week will take place in September ESSEX SS6 7HH 2010. Designed to increase public awareness of the many benefi ts of visiting a spa, Spa Week is expected to drive Tel +44 (0)8707 800 787 footfall and consumer interest for SpaBA members across Email info@ the UK; a partnership arrangement negotiated with national spabusinessassociation.co.uk newspapers, including promotional offers to run in the Web spabusinessassociation.co.uk Suki Kalirai national press, will ensure a high profi le campaign. YEAR ESTABLISHED s Profi le-raising web page: Membership of SpaBA gives you 2004 your own web page, which can feature up to 500 words and three photos KEY PERSONNEL s Networking/sponsorship opportunities: Two networking Suki Kalirai events, one media event and several fringe regional networking events around the country CONTACT s National Spa Week: A media campaign that last year [email protected] generated more than £1.5m in media coverage and reached more than 15 million spa consumers ASSOCIATION PROFILE s Trade discounts: Including spa intelligence report, The Spa Business Association (SpaBA) is the trade body as well as discounts on trade journal subscriptions, for the spa industry in Great Britain and Ireland. Its conferences and events membership represents the largest group of spa-related s Spa Voice newsletter: A quarterly publication with businesses in the UK. 1,500 subscribers Membership brings financial benefits, buying power and s Media coverage opportunities: PR opportunities networking opportunities to complement spas’ own business that can include magazine special offers, competitions initiatives, and it supports their business needs. SpaBA is the and reviews only spa association to offer a wide range of business-to- s Anyone offering an exclusive discount to members business and business-to-consumer opportunities for its is listed in the “members’ benefi ts” section in the members, and its slogan is ‘one voice uniting the industry’. members pack MEMBER BENEFITS JOINING FEES s Business referrals: SpaBA receives many enquiries and Please contact [email protected] always puts forward its members fi rst or call +44 (0)8707 800 787 100 INDUSTRY ORGANISATIONS WHO’S WHO INDUSTRY ORGANISATIONS sporta C/O LEISURE-NET SOLUTIONS CAMPAIGNS/KEY INITIATIVES FOR 2010 PARK FARM, NORWICH ROAD sporta will maintain its work to raise the profi le and HETHERSETT positioning of the trust model within culture and leisure, NORFOLK NR9 3DL forging further positive relationships with decision makers and government departments. Work to develop strategic Te l +44 (0)1603 814233 partnerships with organisations sharing similar goals, such Email [email protected] as the Physical Activity Alliance and the Department of Web www.sporta.org Craig McAteer Health’s Change4Life programme, will also continue. YEAR ESTABLISHED sporta’s mission is to be the voice for cultural and leisure 1997 trusts and social enterprises within culture and leisure, and to raise awareness of their existence by representing KEY PERSONNEL members, promoting their work nationally and facilitating Craig McAteer, chair communication and best practice among the membership. Jon Argent, vice chair Mark Sesnan, honorary secretary MEMBER BENEFITS Adrian Bailey, treasurer Principal benefi ts of membership for leisure trusts are that: Sarah Gilvey, sporta secretariat s sporta acts as their forum, identifying common issues and proposing collective solutions CONTACT s sporta acts as a lobby group, representing trusts and Sarah Gilvey social enterprises within culture and leisure at a national level to government and key organisations ASSOCIATION PROFILE s sporta improves communication and shares best practice sporta is the representative body for trusts and social between members enterprises within culture and leisure in the UK. Membership s sporta promotes leisure trusts and social enterprises is open to non-profit distributing organisations that manage as an effective and relevant way of delivering community sport and leisure centres, for use by the general public. leisure services sporta has 109 members operating 879 individual sites across the UK, ranging from small trusts representing single JOINING FEES leisure centres to larger organisations managing more than Annual subscription is dependent on the size of the trust – 65 sites. Together, its members have an annual turnover in please see website for details. Admission to sporta is subject excess of £640m, have more than 215 million customer visits to meeting the membership criteria and is at the discretion each year and employ more than 28,000 full-time employees. of the executive committee. 101 WHO’S WHO Sport England 3RD FLOOR CAMPAIGNS/KEY INITIATIVES FOR 2010 VICTORIA HOUSE Funding options include: Innovation Fund, supporting new ideas BLOOMSBURY SQUARE to get people playing sport; Themed Rounds, addressing key LONDON WC1B 4SE issues in grassroots sport (eg access to sport in rural areas); Sportsmatch, providing match-funding for projects attracting Tel +44 (0)845 850 8508 private investment; Small Grants, helping smaller community Email [email protected] projects make a real difference; Sustainable Facilities Fund, for Web www.sportengland.org Jennie Price projects that transform places where people take part in sport. YEAR ESTABLISHED s A measurable increase in people’s satisfaction with their 1972 experience of sport s A major contribution to the delivery of the fi ve-hour KEY PERSONNEL sports offer for children and young people Jennie Price, chief executive officer To help deliver a lasting Olympic and Paralympic legacy Richard Lewis, chair of increased grassroots participation, Sport England is investing £480m in 46 national governing bodies of sport ASSOCIATION PROFILE between 2009 and 2013. Each of these bodies is now Sport England invests National Lottery and Exchequer delivering a wide range of programmes and initiatives to get funding in organisations and projects that will grow and people playing and enjoying more sport and giving those sustain participation in grassroots sport and create with talent the support they need to fulfi l their potential. opportunities for people to excel at their chosen sport. In addition to this investment, each year Sport England The organisation works in partnership with UK has a number of open funding rounds to further support Sport, which has responsibility for elite success, as well the delivery of its strategy (see campaigns box, above). as with the Youth Sport Trust, which is focused on PE Accountable to Parliament through the Department for and school sport. Culture Media and Sport (DCMS), Sport England has also Sport England is committed to creating a world-leading been a statutory consultee on planning applications community sport system, and has set specific and measurable affecting playing fi elds since August 1996. The organisation targets to achieve by 2012/13: objects to any application that is detrimental to sport, s One million people doing more sport unless alternative provision of at least equivalent value is s A 25 per cent reduction in the number of 16- to 18-year- found elsewhere. olds who drop out of at least fi ve key sports s Improved talent development systems in at least 25 JOINING FEES different sports None 102 INDUSTRY ORGANISATIONS WHO’S WHO INDUSTRY ORGANISATIONS Youth Sport Trust SIR JOHN BECKWITH CENTRE CAMPAIGNS/KEY INITIATIVES FOR 2010 FOR SPORT, LOUGHBOROUGH The Youth Sport Trust continues to provide high quality UNIVERSITY, LOUGHBOROUGH PE and school sport for young people and is maximising LEICESTERSHIRE LE11 3TU the opportunities presented by London 2012. The Young Ambassador programme, a key project for 2010, is part of that. Tel +44 (0)1509 226600 It will involve more than 10,000 Young Ambassadors across the Email [email protected] country helping to increase sports participation among their Web www.youthsporttrust.org Sue Campbell CBE peers and promote healthy lifestyles up to and beyond 2012. YEAR ESTABLISHED 1994 KEY PERSONNEL Sir John Beckwith CBE, founder and president Sue Campbell CBE, chair Steve Grainger, chief executive CONTACT Steve Grainger ASSOCIATION PROFILE The Youth Sport Trust is a registered charity established in 1994 to build a brighter future for young people through sport. Its mission is to support the education ©ISTOCKPHOTO.COM/SEAN LOCKE and development of all young people through physical education and sport. One of the trust’s key projects this year is the Young Ambassador programme, which works at a peer level to encourage participation in sport (please see ‘campaigns/key initiatives for 2010’ information box above). JOINING FEES None Youth Sport Trust: Developing young people through sport 103 DEVELOPMENT PIPELINE NEW OPENINGS We round up some of the projects currently underway in the health and fi tness sector, looking at the public and private sectors, trusts and franchises PUBLIC SECTOR JAN 2010 AND TRUSTS BLETCHLEY TO OPEN The new £21m Bletchley Leisure Centre near Milton JAN 2010 Keynes, to be operated by Hertsmere Leisure, is to open in MALTBY LEISURE CENTRE, ROTHERHAM January, replacing Bletchley’s existing leisure centre. Maltby Leisure Centre is to open on January 25, completing It will include a 100-station fi tness suite, a 25m, eight-lane the fi nal stage of a £35m PFI partnership between Rotherham swimming pool, a sauna and steamroom, four squash courts, Metropolitan Borough Council and operator DC Leisure. a six-court sports hall and a bowls facility. A gymnastics hall, The centre is one of four new facilities that have opened multi-purpose hall and café will also be provided. since September 2008, the other three being Rotherham Leisure Complex, Aston-cum-Aughton Leisure Centre and JAN 2010 Wath-upon-Dearne Leisure Centre. Maltby will offer a 25m STEVENAGE LEISURE KIT INVESTMENT pool, a diving pool, a viewing gallery, a sports hall and a Stevenage Borough Council is investing £250,000 in its 50-station gym equipped by Technogym, Precor and Escape. fi tness facility at Stevenage Leisure’s Arts & Leisure Centre, The centre, which will have facilities for disabled users, to include 47 new pieces of Matrix equipment. will also include a Joint Service Centre – part of a strategy Due to fi nish in January, Fitness @ The Leisure Centre is between the council and Rotherham Primary Care Trust to expanding to provide for the large number of GP referrals it create a one-stop shop for health and local authority services. receives from the local hospital and surrounding GP surgeries. The gym will have a new open plan design and mezzanine fl oor, a new wheelchair-accessible entrance and changing area, new fl ooring and lighting, and a new group cycling studio. JAN 2010 HADLEIGH POOL REFURB Babergh District Council is carrying out a refurbishment to Hadleigh Swimming Pool, Suffolk, starting in January. Funded by a £185,000 grant from Sport England’s free swimming programme, and £88,600 from the council, the bid was one of just two in Suffolk to be approved by Sport England. The pool’s changing rooms are to receive new Bletchley Centre will include a 100-station fi tness suite cubicles, toilets, showers, seating, lockers and wall tiling. 104 DEVELOPMENT PIPELINE 105 Also open to the community, facilities will include an eight- The centre will also offer a 900sq m (9,688sq ft), Thanet Leisureforce has built a new gym, doubling the MARCH 2010 MARCH REFURBISHMENT RECEIVES HARTSDOWN 2010 MAY LEISURE COMPLEX FOR UNIVERSITY OF LEEDS A new £12.2m swimming pool and fitness complex – one of the largest to be built at a UK university – is due to open at the University of Leeds in May this year. 200-station Technogym-equipped fitness suite, a health suite with sauna and steamroom, squash courts, dance studios, changing rooms and a café. Hartsdown Leisure Centre in Margate is to re-open in March following 2010 a £1.6m refurbishment. two added also has and offer, on stations work of number new exercise studios for classes, a soft play facility and a café. The existing reception and changing areas for the sports hall are also being revamped. The project is being funded and managed by Alliance Leisure. lane, 25m swimming pool with a partially moveable floor to create depths of up to 2m (6.6ft), ensuring it’s suitable for hosting water-based sports activities such as water polo, canoe polo and sub-aqua. There will also be spectator seating. Part of the government’s free swimming scheme, the bid The work is being commissioned by Wigan Leisure & The project has been funded by Hillingdon Council The pool is part of a widescale redevelopment of sports facilities in the London Borough of Hillingdon, which adjacent, the 1930s of refurbishment the involves also Uxbridge outdoor lido and an athletics stadium, sports hall and fitness centre. MARCH 2010 MARCH LEISURE CENTRE, WIGAN ASHTON Centre, in Ashton Leisure of refurbishment £715,000 A Ashton-In-Makerfield, near Wigan, is on schedule to be completed in March2010. EARLY 2010 EARLY £25M COMPLEX IN HILLINGDON The first 50m pool to be built in London for more than 40 years is due to open in a £25m complex early this year. Leeds University: A partially moveable floor will ensure the pool is able to host a wide range of activities includes a full refurbishment of the entrance the the refurbishment of and area full a includes pool hall, and the incorporation of dedicated accessible changing into the existing changing rooms. There will also be improved ventilation in the poolhall and changing rooms. Culture on behalf Trust of Wigan Council. (£22m), the London Development Agency (£2.025m), Sport England (£1.5m) and the Heritage Lottery Fund (£1m). DEVELOPMENT PIPELINE JUNE 2010 SUMMER 2010 REFURBISHMENT FOR BATLEY TWO CENTRES FOR GATESHEAD Kirklees Active Leisure (KAL), in partnership with Kirklees Gateshead Council is building two new leisure centres Council, will this year complete a £4.5m refurbishment of in 2010 as part of its £29m Building an Active Future Batley Sports and Tennis Centre in West Yorkshire. programme; three others will receive refurbishments. The project, scheduled to open in June, is part-funded The fi rst new centre, in Blaydon, will open this summer by a £1.75m government capital grant, as well as funding and offer a six-lane, 25m swimming pool, a learner pool, a from Kirklees Council and KAL. It will see the complete health club, multi-use studios and outdoor sports pitches. refurbishment of the pool halls, with interactive play The second new centre, in Heworth, is due for systems, refurbishment of the sports hall, the installation completion in the winter. Facilities here will include a 25m of a 40-station fi tness suite and a complete upgrade of swimming pool, a learner pool, a FlowRider surfi ng and the reception and changing areas. body-boarding attraction, a fi tness suite and a boxing gym. In the fi rst stage of the redevelopment, the centre’s six- Gateshead, Dunston and Birtley Leisure Centres will be badminton court sports hall re-opened in November with redeveloped. All will be managed by the council. new heating, ventilation, lighting and Tarafl ex fl ooring. SUMMER 2010 SUMMER 2010 £10.3M HEYWOOD LEISURE SCHEME MARSHALL STREET BATHS TO RE-OPEN A £10.3m Sports, Culture and Leisure Village in Heywood, Marshall Street baths in central London, closed since 1997 Manchester, is due to be completed in the summer, offering due to safety concerns, will re-open this summer. a sports hall, a six-lane pool, a learner pool, a dance studio, Westminster City Council (WCC) has paid for the £25m a 90-station fi tness suite and a youth gym. revamp, which began in August 2008. The project is being led by Rochdale Council, leisure When it re-opens, the facility will include a fully restored trust Link4Life and community partnership New Heart for main pool, a new fi tness club and health suite with sauna, Heywood. It’s being part-funded by New Heart for Heywood and dance and group exercise studios. Nuffi eld Health will (£4m), the Football Foundation (£1m), Sport England (£0.5m) manage the centre on behalf of the council. and the council (£4.8m) and will be operated by Link4Life under a 15-year partnership agreement with the council. AUTUMN 2010 £15M PROPOSALS FOR SANDS CENTRE A partnership of Carlisle City Council, the University of Cumbria and Carlisle Leisure Limited has drawn together a £15m development proposal for The Sands Centre, Carlisle, due to start in autumn 2010 and fi nish in summer 2012. Plans include a new eight-lane pool, teaching pool and seating, a new sports hall and extended gym area, refurbished changing areas, enhanced conference facilities, and studios. Also included are facilities for the university’s School of The old pool at Batley Sports and Tennis Centre Sport, which will use The Sands Centre as its main base. 106 DEVELOPMENT PIPELINE 107 The scheme is self-financing, so the public access facilities The new fitness facilities are expected to open in Finally, Kirkcaldy Swimming Pool will be replaced by a The project includes a revamp of the existing Clapham new leisure £15.3m centre, which is planned to open in The new centreOctober will offer 2011. a 25m, six-lane swimming pool, a training pool, sports hall, fitness suite, studio, 70-seat gallery and two cafés. Leatherhead Leisure Centre – £12.3m refurbishment Centre Leatherhead Leisure new leisure centre. Features include an eight-lane swimming pool, eight-court sports hall and large fitness suite. is Work set to begin in April with 2010 completion by the end of 2011, opening to the public in early 2012. FEB2011 NEW LEISURE CENTRE FOR CLAPHAM TheClapham One development – part of Lambeth Council’s Future Clapham project – is underway and is expected to open in phases, starting in February 2011. will be constructed at no cost to council tax payers. whileFebruary the library 2011, and healthcare facility will 2011. summer in open Leisure Centre, managed by the London Borough of Lambeth, including a new 25m swimming pool, a 100-station gym, a four-court sports hall and an indoor climbing wall. The plans also include a community hub – the adjoining Mary Seacole House will be turned into a healthcare centre, homes 136 and a community library with a performance space and a café. Mole Valley District , is being carried out this year. A £17.2m refurbishment to Carnegie Leisure Centre in in Centre Leisure Carnegie to refurbishment £17.2m A Work startedWork in April 2009 on phase one, which included Plans include flagship a new £10.9m multi-use sport/ floodlit all-weather, Other include developments 2010–2012 FACILITIES FIFE IN £50M INVESTMENT Fife Council is spending £50m on its three main leisure facilities, operated by Fife Sport and Leisure Trust. 2010–2012 INVESTMENTS £23M INVERCLYDE DECEMBER 2010 REVAMP LEATHERHEAD A £12.3m refurbishment of Leatherhead Leisure Centre in Surrey, managed by FusionLifestyle for Inverclyde Council has a £23m programme of investment in its leisure developments and beyond. for 2010 leisure facility at Rankin Park, Greenock, to replace the existing Greenock Sports Centre, currently managed by Inverclyde Leisure. is Work to begin in August and 2010 complete by August Also 2012. planned is the upgrade of Gourock Outdoor Swimming Pool, also managed by Inverclyde Leisure. is Work to begin in October 2010. football pitches at Gourock Park, Greenock Broomhill and Greenock Inverclyde Academy, and a new stadium facility including a new football pitch Parklea, at Port Glasgow. Dunfermline, due for completion at the end involves of 2010, replacing the original pool with a new 25m pool with movable retainingfloor, the building’s Edwardian facade. The second scheme toproject replace is the a £21.1m Fife Institute of Physical Recreation Education (FIPRE) in Glenrothes with a a new 438sq ft), m (4,721sq 90-station fitness suite, a studio, two squash courts, a crèche, a soft play area and a multi-use games area. Phase two, to be completed includes in 2010, a new ground floor reception and changing rooms for the new gym, including sauna, steamroom and beauty therapy rooms. The 25m swimming pool and sports hall will also be upgraded. Council DEVELOPMENT PIPELINE APRIL 2011 movement and wellness studios. Work is planned to start BASILDON SPORTING VILLAGE this summer, with completion expected in summer 2011. A new £35m sports and fi tness complex in Basildon, Essex, It will also build a third fl oor in the original sports hall for is being built this year, set for completion in April 2011. future facility development, allowing more room to expand Basildon Sporting Village, which will be managed by Sports gymnastics and trampoline programmes and the capacity to and Leisure Management (SLM), has already been included as a introduce new sports to the range of activities on offer. potential pre-Games training camp for the 2012 Olympics. The new facility is to include a 50m swimming pool with seating for SUMMER 2011 400 spectators, a learner pool, a sports hall and a 500-station £25M SPORTS PACKAGE FOR MERSEYSIDE fi tness suite. There will also be a gymnastics centre, multi- Knowsley Council in Merseyside is providing £25m funding purpose studios and a climbing wall, as well as six fl oodlit fi ve- to improve sports and leisure provision across the borough. a-side football pitches and a new 750-seat athletics stand. The grant will fund a new sports village in Huyton to The project is being delivered by Community Solutions include an aquatic centre, a sports hall and a gym when for Leisure (CSL). Funding is being provided by Essex it opens in summer 2011. It will be located alongside a County Council, the Housing and Communities Agency, National Lottery-funded youth facility called OurPlace – Sport England and Veolia ES Cleanway Pitsea Marshes Trust. designed in consultation with local young people – which will provide sports and arts facilities including a SUMMER 2011 dance studio, a BMX/skate park, a multi-use games area, REDBRIDGE SPORTS CENTRE a snack bar and a training area, all catering for young Redbridge Sports Centre in Barkingside, Essex, is in the people aged between 13 and 19. process of raising £6.3m to develop its facility into a training Other developments in the borough include the venue for the 2012 Olympics. replacement of Heatwaves Leisure Centre with a new The centre, which operates as a charitable trust, plans to community hub in Stockbridge Village, comprising build a new sports hall with tiered seating for 500, plus new leisure facilities and a library, and a refurbishment of Prescot Leisure Centre. SUMMER 2011 STREATHAM HUB A multi-million pound, mixed-use leisure development in Streatham, South London – the Streatham Hub – is expected to open in summer 2011. Plans are currently being revised, but were expected to include a leisure centre with a swimming pool, fi tness suite, sports hall and new ice rink, replacing existing facilities that are falling into disrepair. Other elements are set to include a Tesco retail store, a public square, 250 homes and improvements to local transport. The project was originally approved by the London Derbyshire’s CALC: A £12.3m, all-weather complex Borough of Lambeth council in 2002 and work began in 108 DEVELOPMENT PIPELINE 109 Facilities at the new complex will include a 100-station Treatment and seminar rooms and a café are also planned Newark-based firm WM Saunders Partnership were The complex is scheduled to open in late 2011. Funding for the Life Centre, which will replace the The council is in the process of a leisure review which LATE 2011 LATE NEW COMPLEX £12M FOR STAFFORDSHIRE healthA new £12m and wellbeing centre is to be built in Newcastle-under-Lyme, Staffordshire. fitness suite, a 25m, eight-lane swimming pool, a 15m learner pool, dance studios and a health suite. for the centre, which is being developedNewcastle- by under-Lyme Borough Council (NLBC) in partnership with NHS North Staffordshire and Sport England. drawing up plans for the complex, tosubmit a planning selected was company The 2009. December in application from nearly 40 prospective bidders to design the centre. existing Mayflower Centre, has been secured from a £2.5m including University the sources, from of number of Plymouth and a grant of £2m from Sport England’s new Sustainable Facilities Fund. Meanwhile, PCC will finance the majority of the project through capital receipts gained from the sale of the council’s assets. will allocate a management company to run the centre once it is open. The Life Centre – a £46.5m project in Plymouth The existing swimming pool closed in November 2009 November in closed pool swimming existing The Located in the city’s Central Park, the Life Centre will The Life Centre, set to open in September 2011, will include include will 2011, September in open to set Centre, Life The The council is investing in the £7m CALC scheme, The all-weather indoor and outdoor complex will incorporate a new competition standard swimming pool, together with two sports halls, while footways and cycle routes will criss-cross the site. A new café, meeting rooms and a community room will also be built to replace the present facilities at Darley Dale Community Centre. January 2009. The estimated cost of the project, to be funded and Lambeth by Tesco council, is understood to be between £65m and £100m. after an engineer’s report raised concerns about the condition of the centre’s roof, and further checks revealed structural problems. widespread more £46.5M LIFE CENTRE SCHEME, DEVON SEPT 2011 SEPT SUMMER 2011 SUMMER PLANS CENTRE LEISURE DERBYSHIRE £12.3M Derbyshire Dales District Council’s £12.3m Central (CALC) Centre Area Leisure Matlock, in Derbyshire, is underway andon-schedule to open in 2011. offer a café and foyer area for the park users, as well as facilities for bus passengers, pedestrians and cyclists including toilets and a shower. in addition to financial support from the East Midlands Development Agency (emda), Derby & Derbyshire Economic Partnership (DDEP) and Sport England. A new £46.5m regional sports and leisure centre is to be built by Plymouth City Council (PCC). a 150-station fitness suite with studios and a youth gym. It will also offer a 10-lane, 50m swimming pool, a family leisure pool sauna dryside with training pool facility, diving flumes,with a and steam facilities, a climbing zone with aerial assault course, a bowls centre and a 12-court multi-use sports hall. DEVELOPMENT PIPELINE 2012 pool, gym, dance studio, climbing wall and fl oodlit fi ve-a-side NEW MULTI-MILLION POUND LEISURE pitches. It will also feature a new GP surgery. Funding comes CENTRE FOR GOSPORT from the government and a partnership between Sandwell Gosport Borough Council is building an £11m leisure facility Council, Sandwell Leisure Trust, Sandwell Primary Care to replace its existing Holbrook Recreation Centre. Trust and Sandwell Local Improvement Finance Trust. The facility will offer a 25m, six-lane swimming pool and teaching pool, a 200-seat spectator area, a four-court 2012 sports hall, a fi tness suite with 60 to 100 stations, a sauna £31M BOLTON ONE SWIMMING POOL PROJECT and steamroom and a fl ood-lit synthetic sports pitch. A Bolton One, a £31m swimming facility to be built in Bolton, crèche, soft play area, café, function area, and dry and wet is due to be completed by early 2012. changing rooms will also be included. A hotel, shop and The new centre, which will also offer health and restaurant are also planned as part of the project. academic facilities, will house an eight-lane, 25m Construction work will begin during 2010 and is expected swimming pool with seating for 250 spectators, a to be completed in 2012. The existing recreation centre is therapeutic hydrotherapy pool for disabled people, a to remain open until work on the new facility is fi nished. fi tness suite, a group exercise studio and a community gym. The centre will be managed by Serco. 2012 £15M PORTWAY LIFESTYLE CENTRE 2012 A £15m health, wellbeing and leisure centre in Sandwell, THREE PROJECTS FOR LEEDS COUNCIL West Midlands, is set to open in 2012. Leeds City Council is to open three new centres in 2012. Portway Lifestyle Centre, which will replace the existing Two of the new developments, being funded with £30m of Oldbury Leisure Centre, will offer a sports hall, hydrotherapy PFI funds, are already underway in Morley and Armley. The new Morley centre will include a 25m pool, a 10m learner pool, a 150-station Bodyline gym, two sports halls, a multi- activity hall and dance studio, plus bar/café. The Armley site will offer similar facilities plus a hydrotherapy pool. The third scheme – a £32m centre in Holt Park, near Cookridge – will combine services provided by Leeds City Council’s adult social care, youth and sports services, NHS Leeds and the local community. It will include a 25m swimming pool, an accessible learner pool with beach, a sports hall and a Bodyline gym. The centre, which is yet to be named, will also host health education workshops and exercise classes. Wellbeing aspects of the project include a hydrotherapy pool and sensory rooms. The centre is intended to replace the existing Holt Park Leisure Centre and contribute to the regeneration of Holt Park District Centre. Bolton One, a £31m swimming facility set to be The new centres, all opening in 2012, will create community managed by Serco, will be completed by early 2012 sports hubs with links to schools, PCTs and Social Services. 110 DEVELOPMENT PIPELINE 111 ve years ve Roberts founded Luminar Leisure in in Roberts Leisure Luminar founded Pure Gym was created by Peter Roberts, Brian The group, which opened its fi rst four clubsThe group, in which opened its fi Scurrah and Angela Crawshaw – former bosses of hotel chain Golden UK. Tulip Roberts raised £3m in equityto fund the programme of openings, all supported by private businesses. previous his backed have who individuals Each gym is developed at a cost of £850,000 and employs up to a dozen staff. 1989 and1989 the Golden hotel Tulip chain in 2002, which was 2007. Whitbread in to subsequently sold 2010–2014 PURE GYM No frills health club chain Pure Gym plans to have 20 UK within 5,000 with nationwide members 2014, by open sites the space of two years. December 2009 – in Edinburgh, Leeds, Manchester and and Manchester Leeds, Edinburgh, in 2009 – December Wolverhampton – offers 24-hour opening, seven days a no with month a starts £9.99 Membership week. from contract. London is now in the operator’s sights, along with towns such as Bolton and Stockport. tness plans to open sites 15 in two years, and 50 in fi Dragons’ Dragons’ nuyuu fi nuyuu star James Caan, and former LA Fitness national sales The chain launched at the end of last year – the result nuyuu’s fi rst three sites were acquired from LAnuyuu’s fi Fitness Caan is backing the nuyuu venture through his private rst two years, nuyuuWithin aims its to have fi achieved This includes fi ve new openings – in This includes fi SportsDW Fitness was created when 2010 AND BEYOND 2010 FITNESS NUYUU tness tness has clubNewly chain launched nuyuu value fi fi plans for aggressive growth in the coming year and beyond. of a £2m partnership between businessman and Den manager Ben Silcox. – in Slough, Berkshire; Livingston, Scotland; and East Grinstead, East Sussex. These have now been rebranded, with further sites due to be announced. equity company, Hamilton Bradshaw. sites A total of 11 are currently in the company’s pipeline, with a target of rst This year. includeseight openings two new club in the fi openings in January (locations 2010 as yetunannounced). cant growth with “very a signifi aggressive strategy” – a predicted opening of around sites 15 by the end of the ve years. this However, will be second and 50 year, in fi demographics. and locations by determined JAN 2010 AND BEYONDJAN 2010 FITNESS SPORTS DW SportsDW Fitness is set to expand its portfoliotness clubs to 60 health and fi by the middle of 2010. Keynes, Milton near Stoke-on-Trent, Tunstall Canterbury, Carlisle and Bangor (Northern Ireland) – which are all due to have taken place by the end of January 2010. Dave Whelan, Wigan Athletic FC chair and original founder of JJB Sports, bought back tness clubs in March last JJB’s year. fi 53 PRIVATE SECTOR PRIVATE DEVELOPMENT PIPELINE 2010 re-position the brand to customers and investors, enabling THE GYM GROUP the clubs to compete more effectively. Budget health club chain The Gym Group plans to open at Refurbishments for 2010 include Finchley, Southgate and least 10 new clubs in 2010, with five opening before Easter. Golders Green, all in London. Already open are Guildford, Hounslow, Liverpool, Part of the £30m is being invested in personnel. A new Manchester and Vauxhall. The next, in Leicester, is set to HR director has been recruited with a remit to hire staff open in March, with Leeds and Nottingham opening soon with good people skills, rather than just fitness qualifications after. The locations of the other new clubs are currently – the idea being that LA Fitness can train staff with good being kept under wraps. communications skills. There will also be increased focus All clubs measure 1,400–1,860sq m (15,000–20,000sq ft) and spend on training, while some of the busiest clubs will and offer more than 170 pieces of Matrix CV and resistance get an extra deputy manager, ensuring there’s always a equipment, plus free weights. The clubs are open 24 hours, manager on-site during peak periods. seven days a week, and have no contracts for members. The Gym Group is headed by John Treharne, former 2010 boss of Dragons Health Clubs. Clubs are funded by Bridges GL-14 Ventures, a venture capital company, as part of its social GL-14 is spending £200,000 on a refurbishment at its mission to support facilities in under-privileged areas of the Manchester club. This will include new Technogym UK and to enable the local community to enjoy the benefits cardiovascular equipment, Power Plates and Star Trac of a low-cost gym membership. eSpinners, plus new benches and flooring, new flatscreen TVs and redecoration of the club. Towards the end of 2010 2010, a further investment will be made, allowing for the FITNESS FIRST acquisition of new resistance equipment. Fitness First is planning a £1m overhaul of shower facilities across 20–25 of its clubs during 2010. In addition, two 2010 clubs will be extended: Cheltenham will expand by DAVID LLOYD LEISURE 560sq m (6,000sq ft) and Berkeley Square in London will David Lloyd Leisure is investing £1.5m in its Raynes Park nearly treble in size to 1,570sq m (18,000sq ft). Two further club in south-west London. clubs, Bournemouth and Hammersmith, will each receive a The development, which is already underway, will include £200,000 refurb in early 2010, while swimming pools will be an indoor bowling alley and a dedicated children’s centre, built at two as yet undisclosed clubs in September 2010. operating under the DLKids banner. DLKids will offer a diverse range of activities and programmes for families with PRESENT – 2012 children under the age of 11. The purpose-built children’s LA FITNESS centre will be linked to the bowling alley hosting play, LA Fitness is partway into a three-year, £30m investment educational and fitness sessions, birthday parties, after- in its brand, which is expected to include a refurbishment school activities and holiday programmes. Designed for use for each gym in its 83-strong estate. The programme by the local community, the facilities will open to members began at the end of 2009 and will run until 2012. as well as non-members in early 2010. The group’s new business plan aims to bring its existing David Lloyd also has plans to build a club in the Exeter clubs up to date, while also putting in place strategies to area, bringing the total number of clubs in the UK to 79. 112 DEVELOPMENT PIPELINE 113 ©ISTOCKPHOTO.COM/ANDREW RICH It also has new franchise territories granted in Bahrain, The group, set up by Richard Noble in 2003, currently Noble hopes to strengthen the brand and create a small Little Kickers, which launched in 2002, currently has Little Kickers: More than 90 kids’ football franchisees set to open 30 furtherve in Ireland, three clubs in the UK, fi in Latvia in and the 10 Middle East. UAE, Kuwait, Oman, Egypt and Libya, with territories in offer. under India and Switzerland PF2 PF2 Health Clubs is re-launching its licensing operation in and hopes2010 to open six clubs this year. has three clubs – in Malvern, Worcester and Cardiff. The company also runs one spa, Chessgrove in Gloucestershire. networkve years. of clubs over the coming fi LITTLE KICKERS – LITTLE RUGBY Kids’ football franchise Little Kickers is moving into pre-school rugby training with the launch of Little Rugby for two- to four-year-olds. more than 90 franchisees in the UK, Ireland, South Africa, Australia and Canada. For health clubs, Active Kids believes that running its Movers & Shapers offers instructor-led sessions for The group – which currently has 72 clubs operating in The group, which currently operates six company- Centres can purchase a licence to become an Active Among its fi rst clients are MillwallAmong its FC and fi London Scottish owned venues in the UK, as well as a concession at Bupa’s Solihull Wellness Centre, launched its franchise operation at the end of 2009. Kids Centre, which includes training and access to a new web-based resource. ACTIVE KIDS franchise,This which introduces children sport to a using multi-skill approach, is set to work with health clubs and leisure centres, professional sports clubs, local authorities and hotels to improve the kids’ offering at these facilities. COACH ME SLIM AND TRIM Coach Me Slim personal a and Trim, training franchise, is launching Kettlebell the Women’s Gym. The idea is to provide a resistance exercise class that’s run within a local community setting, taking the gym to Licencees the user. can set up and run their own gym for under £1,000, fully materials. necessary marketing the all with and equipped MOVERS & SHAPERS Movers & Shapers is expecting to open up to six branches franchise offering 2010. its new during of small groups of members, using Power Plate and Fitbug tness training fi personalised with technologies, combined boutique-style a environment. in THE ÉNERGIE GROUP The énergie Group has 48 new openings scheduled for with2010, an approximate capital investment of £12m. England, Wales, Scotland, Ireland, Qatar and Latvia – is programmes will also improve member recruitment and and recruitment member improve also will programmes with stay and join to want will members adult as retention, clubs that offer classes fun their for children. RFC. FRANCHISES OPERATOR ADDRESS BOOK PRIVATE SECTOR – COUNTRY CLUB GROUP FITNESS FIRST INCLUDING HOTELS Mill Ride Golf & Country 58 Fleets Lane, Poole, Dorset BH15 3BT AND CORPORATE Club, Ascot SL5 8LT +44 (0)1202 845000 +44 (0)1344 884280 www.fitnessfirst.co.uk www.ccgcranleigh.com / 3D LEISURE www.ccgslinfold.com FITSPACE Peel House, Upper South View, Howard House, 121–123 Norton Way Farnham, Surrey GU9 7JN CSSC SPORTS & LEISURE South, Letchworth, Herts SG6 1NZ +44 (0)1252 732220 7/8 Buckingham Place, Bellfield Road, www.fitspace.co.uk www.3dleisure.com High Wycombe, Bucks HP13 5HW +44 (0)1494 888444 FX LEISURE BANNATYNE FITNESS www.cssc.co.uk Thurston Road, Leyland PR25 2LF Power House, Haughton Road, +44 (0)1772 482266 Darlington DL1 1ST DAVID LLOYD www.fxleisure.co.uk +44 (0)1325 356677 LEISURE GROUP www.bannatyne.co.uk Head Office, Hatfield Business GREENS HEALTH & FITNESS Park, Hatfield, Herts AL10 9AX The White House, Wilderspool Park, BLADERUNNER +44 (0)1707 283500 Warrington, Cheshire WA4 6HL Exeter House, 1 Amor Way, www.davidlloyd.co.uk +44 (0)1925 438086 Dunhams Lane, Letchworth, www.greensfitness.co.uk Herts SG6 1UG DW SPORTS FITNESS +44 (0)1462 705050 Whelco Place, Enfield Industrial GYMBOX Estate, Enfield Street, Pemberton, +44 (0)20 7395 0270 BRITANNIA HOTELS (SPINDLES Wigan WN5 8DB www.gymbox.co.uk HEALTH & LEISURE CLUBS) +44 (0)1942 219700 Halecroft, 253 Hale Road, Hale, www.dwsports.com HILTON HOTELS Altrincham, Cheshire WA15 8RE International Operations Centre, Maple www.britanniahotels.com ESPORTA Court, Central Park, Reeds Crescent, Trinity Court, Molly Millars Lane, Watford, Herts WD24 4QQ BRITISH MILITARY FITNESS Wokingham, Berks RG41 2PY +44 (0)20 7856 8000 Units 7 B & C Imperial Studios, 3/11 Imperial +44 (0)1189 123500 www.livingwell.com Road, London SW6 2AG www.esporta.com +44 (0)20 7751 9742 LA FITNESS www.britmilfit.com FITNESS EXPRESS Sandall Stones Road, Kirk Sandall, Park Farm, Hethersett, Norwich NR9 3DL Doncaster DN3 1QR CENTRAL YMCA +44 (0)1603 812727 +44 (0)1302 892310 112 Great Russell Street, www.fitnessexpress.co.uk www.lafitness.co.uk London WC1B 3NQ +44 (0)20 7343 1844 www.ymca.co.uk 114 OPERATORBOOK ADDRESS LONDON HEALTH QHOTELS THE ÉNERGIE GROUP & FITNESS – 37° Wellington House, Cliffe Park, Énergie House, Tongwell Street, 10 Beaconsfield Terrace Road, Bruntcliffe Road, Morley, Fox Milne, Milton Keynes MK15 0YA London W14 0PP Leeds LS27 0RY +44 (0)845 363 1020 +44 (0)20 7610 4090 +44 (0)113 289 8989 www.energiefranchise.com www.thirtysevendegrees.co.uk www.QHotels.co.uk THE GYM GROUP MOVERS & SHAPERS RAMADA JARVIS HOTELS The Blenheim Centre, Prince Regent 148 West End Lane, London NW6 1SD (SEB COE HEALTH CLUBS) Road, Hounslow, Middlesex TW3 1NL +44 (0)20 7449 4960 Castle House, Desborough Road, +44 (0)7860 203225 www.moversandshapers.net High Wycombe, Bucks HP11 2PR www.thegymgroup.com +44 (0)1494 473800 NUFFIELD HEALTH www.sebcoehealthclubs.co.uk THE SPORTS & LEISURE FITNESS & WELLBEING GROUP (ROKO CLUBS) Nuffield Health Head Office, REEBOK SPORTS CLUB 442 Wilford Lane, West Bridgford, 40–44 Coombe Road, New 16–19 Canada Square, Canary Nottingham NG2 7RN Malden, Surrey KT3 4QF Wharf, London E14 5ER +44 (0)115 982 3276 +44 (0)20 8329 6200 +44 (0)20 7970 0900 www.sportsleisuregroup.com/roko www.nuffieldhealth.com www.reebokclub.co.uk THE THIRD SPACE NUYUU FITNESS SHIRE HOTELS 13 Sherwood Street, Soho, 23 Grosvenor Street, The Old Wine Warehouse, London W1F 7BR London W1K 4QL Larkhill Street, Blackburn, +44 (0)20 7439 7333 www.nuyuu.com Lancashire BB1 5DF www.thethirdspace.com +44 (0)1254 267444 OVALHOUSE LTD www.shirehotels.com TIME FITNESS (SOHO GYMS) 76 Crossgate, Cupar, KY15 5HS 13–16 Empire Square, SPRINGHEALTH LEISURE +44 (0)8450 94 84 94 Long Lane, London SE1 4NA +44 (0)20 8940 4010 www.timefitness.co.uk + 44 (0)20 7234 9395 www.springhealth.net www.sohogyms.com TOTAL FITNESS THE CLUB COMPANY Total Fitness Wilmslow, Wilmslow PARKWOOD HEALTH Bath Road, Knowl Hill, Reading, Way, Handforth, Cheshire SK9 3PE AND FITNESS Berkshire RG10 9AL +44 (0)161 440 9000 Little Bowbrook, Walton Road, +44 (0)870 240 8924 www.totalfitness.co.uk Hartlebury, Worcestershire DY10 4JA www.theclubcompany.com +44 (0)1299 253400 www.parkwoodhealthandfitness. co.uk 115 OPERATOR ADDRESS BOOK VIRGIN ACTIVE AQUATERRA DACORUM SPORTS TRUST Head Office Virgin Active, Active Ironmonger Row Baths, 1–11 Sportspace Hemel Hempstead, Park House, 21 North Fourth Street, Ironmonger Row, London EC1V 3QF Road, Hemel Hempstead, Herts HP1 1JS Milton Keynes MK9 1HL +44 (0)20 7689 9841 +44 (0)1442 228188 +44 (0)1908 546600 www.aquaterra.org www.sportspace.co.uk www.virginactive.co.uk AVALON LEISURE DC LEISURE MANAGEMENT VISION FITNESS 141c High Street, Street, Otium House, 2 Freemantle Road, Windsor Close, West Cross Centre, Somerset BA16 0EX Bagshot, Surrey GU19 5LL Great West Road, Brentford, +44 (0)1458 446878 +44 (0)1276 853700 Middlesex TW8 9DZ www.avalonleisure.co.uk www.dcleisure.co.uk +44 (0)20 8847 3444 www.topnotchhealthclubs.com BARNSLEY PREMIER LEISURE EAST NORTHAMPTONSHIRE Queens Road, Barnsley S71 1AN CULTURAL TRUST +44 (0)1226 730060 (TRADING AS CCP) PUBLIC SECTOR www.bpl.org.uk The Pemberton Centre, H E Bates Way, Rushden, Northamptonshire NN10 9YP AND TRUSTS BORDERS SPORT & +44 (0)1933 350324 LEISURE TRUST www.culturalcommunitypartnerships. Unit 6, Tweed Mill, Dunsdale org.uk ACTIVE LUTON Road, Selkirk TD7 5DZ Wigmore Hall, Wigmore Valley Park, Eaton +44 (0)1750 724980 EDINBURGH LEISURE Green Road, Luton, Bedfordshire LU2 9JB www.bslt.org.uk Vantage Point, Edinburgh EH11 4DF +44 (0)1582 400272 +44 (0)131 458 2100 www.activeluton.co.uk BROMLEY MYTIME www.edinburghleisure.co.uk 4th Floor, Linden House, 153–155 ACTIVE NATION Masons Hill, Bromley BR2 9HY FREEDOM LEISURE Quatro House, Lyon Way, Frimley Road, +44 (0)20 8323 1777 146a High Street, Uckfield, Camberley, Surrey GU16 7ER www.bromleymytime.org.uk East Sussex TN22 1AT +44 (0)845 658 8360 +44 (0)1825 747710 www.activenation.org.uk CARLISLE LEISURE www.freedom-leisure.co.uk 16 Spencer Street, Carlisle CA1 1BG ACTIVE STIRLING +44 (0)1228 625555 FUSION LIFESTYLE Third Floor, Wolfcraig, 1 Dumbarton www.carlisleleisure.com Unit 4, Bickels Yard, 151/153 Road, Stirling FK8 2LQ Bermondsey Street, London SE1 3HA +44 (0)1786 432323 COVENTRY SPORTS TRUST +44 (0)20 7740 7500 www.activestirling.org.uk Coventry Sports & Leisure Centre, www.fusion-lifestyle.com Fairfax Street, Coventry, CV1 5RY +44 (0)24 7625 2525 www.coventrysports.co.uk 116 OPERATORBOOK ADDRESS GLL (GREENWICH KIRKLEES ACTIVE LEISURE NORTH LANARKSHIRE LEISURE LTD) Stadium Business and Leisure LEISURE Middlegate House, The Royal Complex, Stadium Way, Huddersfield, NLL Head Office, Time Capsule, 100 Arsenal, London SE18 6SX West Yorks HD1 6PG Buchanan Street, Coatbridge ML5 1DL +44 (0)20 8317 5000 ext 4010 +44 (0)1484 234100 +44 (0)1236 437756 www.gll.org www.kirkleesactive.co.uk www.nlleisure.co.uk HALO LEISURE LEEDS CITY COUNCIL, NUFFIELD HEALTH Lion Yard, Broad Street, SPORT AND ACTIVE COMMUNITY FITNESS Leominster HR6 8BT RECREATION SERVICE 40–44 Coombe Road, New +44 (0)845 241 0340 Middleton Grove, Leeds LS11 5DJ Malden, Surrey KT3 4QF www.haloleisure.org.uk +44 (0)113 395 0001 +44 (0)20 8329 6200 www.leeds.gov.uk/leisurecentres www.nuffieldhealth.com/Individuals/ HERTSMERE LEISURE Community-Fitness Unit 8 Borderlake House, Lowbell Lane, LEISURE CONNECTION London Colney, Herts AL2 1HG Potton House, Wyboston Lakes, OLDHAM COMMUNITY +44 (0)1727 744250 Great North Road, Wyboston, LEISURE www.hertsmereleisure.co.uk Bedfordshire MK44 3BA Lord Street, Oldham OL1 3HA +44(0)1480 401300 +44 (0)161 621 3220 HUNTINGDON www.leisureconnection.co.uk / www.oclactive.co.uk DISTRICT COUNCIL www.harpersfitness.co.uk Pathfinder House, St Mary’s Street, PARKWOOD LEISURE Huntingdon, Cambridgeshire PE29 3TN LONDON BOROUGH Little Bowbrook, Walton Road, +44 (0)1480 388388 OF EALING Hartlebury, Worcestershire DY10 4JA www.huntingdonshire.gov.uk/ Perceval House, 14–16 Uxbridge +44 (0)1299 253400 impressions Road, Ealing, London W5 2H www.leisurecentre.com +44 (0)20 8825 6161 IMPULSE LEISURE www.ealing.gov.uk/sports ROCHDALE BOROUGHWIDE Impulse Leisure Blackshots, Blackshots CULTURAL TRUST Lane, Grays, Essex RM16 2JU NEXUS COMMUNITY Floor 6, Municipal Offices, +44 (0)1375 375533 Audio House, Progress Road, High Smith Street, Rochdale OL16 1ZZ www.impulseleisure.co.uk Wycombe, Bucks HP12 4JD +44 (0)1706 924345 +44 (0)1494 511475 www.link4life.org JUBILEE HALL CLUBS www.nexuscommunity.co.uk 30 The Piazza, Covent Garden, SANDWELL LEISURE TRUST London WC2E 8BE Castlemill, Fourth Floor, Burnt +44 (0)20 7395 4094 Tree, Tipton DY4 7UF www.jubileehallclubs.co.uk +44 (0)845 6594815 www.slt.sandwell.gov.uk 117 OPERATOR ADDRESS BOOK SERCO LEISURE STEVENAGE LEISURE LTD WYCHAVON LEISURE Serco Leisure, 7 Merus Court, Meridian Stevenage Arts & Leisure Centre, Lytton Pershore Leisure Centre, Business Park, Leicester LE19 1RJ Way, Stevenage, Herts SG1 1LZ King Georges Way, Pershore, +44 (0)116 240 7500 +44 (0)1438 242267 Worcestershire WR10 1QU www.serco.com/leisure www.stevenage-leisure.co.uk +44 (0)1386 562931 www.wychavonleisure.co.uk SHEFFIELD INTERNATIONAL STOCKPORT SPORTS TRUST VENUES 3rd floor, Broadstone Mill, YMCA ENGLAND Head Office, Don Valley Stadium, Broadstone Road, Houldsworth 640 Forest Road, London E17 3DZ Worksop Road, Sheffield S9 3TL Village, Stockport SK5 7DL +44 (0)20 8520 5599 +44 (0)114 223 3856 +44 (0)161 4434070 www.ymca.org.uk www.sivltd.com www.stockportsportstrust.org.uk SOLL LEISURE GROUP TEES VALLEY LEISURE Tilsley Park, Dunmore Road, Eston Sports Academy, Normanby Abingdon, Oxon OX14 1PU Road, South Bank, Middlesbrough, +44 (0)1235 524524 Cleveland TS6 9AE www.soll-leisure.co.uk +44 (0)1642 452488 www.teesvalleyleisure.co.uk SOUTH GLOUCESTERSHIRE c\`jli\d\[`X LEISURE TONE LEISURE Bradley Stoke Leisure Centre, The Deane House, Belvedere Road, JKL;@F Fiddlers Wood Lane, Bradley Stoke, Taunton, Somerset, TA1 1HE South Gloucestershire BS32 9BS +44 (0)1823 356311 +44 (0)1454 865798 www.toneleisure.com @e[ljkip$c\X[`e^ www.sgleisure.org WEST LOTHIAN LEISURE dXib\k`e^Xe[ SOUTH LANARKSHIRE 89–91 High Street, Linlithgow, LEISURE LTD West Lothian EH49 7EZ [\j`^ej\im`Z\j 1st Floor, North Stand, Cadzow Avenue, +44 (0)1506 775388 N`k_dfi\k_Xe*'p\XijË Hamilton, Lanarkshire ML3 0LX www.westlothianleisure.com \og\i`\eZ\#c\`jli\d\[`Xjkl[`f +44 (0)1698 476095 n`ccnfibn`k_pflkfZi\Xk\ WIGAN LEISURE & www.slleisure.co.uk Y\jgfb\gi`ekXe[n\Yjfclk`fej CULTURE TRUST kfgfn\ipflidXib\k`e^ SPORTS AND LEISURE 1st Floor, The Indoor Sports Centre, Loire MANAGEMENT (SLM) Drive, Robin Park, Wigan WN5 0UL :fekXZkK`dEXj_ 3 Watling Drive, Sketchley +44 (0)1942 828500 Meadows, Hinckley LE10 3EY www.wlct.org K\c"++ ' (+-)+.(0(. +44 (0)1455 890508 k`deXj_7c\`jli\d\[`X%Zfd www.everyoneactive.com 118 2O1O PREDICTIONS 119 TIONS UOFTTTFSWJDFT ROD HILL, CONSULTANT ROD MIKE HILL, MD, LEISURE-NET SOLU RAY ALGAR, MD, OXYGEN CONSULTING OXYGEN ALGAR, MD, RAY FITNESS TESTING WILL MAKE A COMEBACK. MOST PEOPLE JOIN A GYM ACHIEVE TO SOMETHING, AND THEY SEE TO WANT RESULTS FOR ALL THE TIME AND THEY’RE IN PUTTING WORK HARD .FNCFSTIJQPGXFCCBTFEIFBMUIBOEª TVDIBT5SBJOFPBOE5IF5JNFT)FBMUI$MVC XJMMFYDFFE UPUBMNFNCFSTIJQPG6,CBTFECSJDLTBOENPSUBSDMVCT eze on mid-marketeze and high-end brands that DAVID MINTON,DAVID DIRECTOR, THE LEISURE COMPANY DATABASE GEORGINA MD, JUPP, CK ACADEMY ned in their product offering PHIL CEO, JUBILEE RUMBELOW, HALLS 2O1O PREDICTIONS 2O1O aren’t well-defiaren’t The ‘Primark effect’ will mean sque a serious THERE’LL BE EXCITING NEW OPPORTUNITIES FOR THOSE WHO COMMIT WHOLEHEARTEDLY THE TO COMPLETELY EMPLOYING HEALTHCARE. IS THAT MARKET DIFFERENT – KEY BE WILL STAFF MOTIVATED PROFESSIONAL, HIGHLY IMPORTANT MORE EVER BECOME WILL PEOPLE It’s your business, your It’s but to the consumer theirit’s club. This emotional attachment will become increasingly important as the recession continues 5IF/BUJPOBM)FBMUI4FSWJDF /)4 XJMMSFCSBOEBT UIF*OUFSOBUJPOBM)FBMUI4FSWJDF *)4 BOEXJOUIF DPNNJTTJPOUPSVOUIFOFXQVCMJDIFBMUITFSWJDFJOUIF64 GREEN DIRECTORY Whether you’re building a new facility or renovating an CARBON MANAGERS existing one, incorporating environmentally-friendly features Carbon Managers seeks to build on businesses’ increasing awareness of can offer both financial and feelgood rewards. But it can carbon issues. be hard to know where to start. We’ve pulled together a The organisation can help you directory of organisations that offer free advice on how to calculate your carbon footprint, turn your health club or leisure centre green. implement carbon emission reductions, train staff, and incentivise clients with tree planting programmes and carbon labelling products. ALUPRO BUSINESS ENVIRONMENT Carbon Managers offers a paid-for The Aluminium Packaging Recycling PARTNERSHIP consultancy service, but the website Organisation (Alupro) is a not-for- The Business Environment Partnership also includes useful information on profit company that represents (BEP) was established in 1998 to how to go green, including a free the leading aluminium packaging provide free and subsidised assistance carbon calculator. producers and re-processors in the with environmental management to Tel +44 (0)8700 766 766 UK. Alupro can help your business small- to medium-sized businesses Web www.carbonmanagers.com recycle aluminium cans. throughout Scotland. Its services Tel +44 (0)1527 597757 include resource efficiency advice and THE CARBON TRUST Email [email protected] audits, training events and student The Carbon Trust helps businesses Web www.alupro.org.uk placements – where a student will run to cut carbon emissions and improve your environmental project for you to energy efficiency. It was set up by, BUSINESS COMMITMENT TO THE help reduce your carbon footprint. but operates independently from, ENVIRONMENT (BCE) AWARDS Tel +44 (0)131 561 6262 the UK government. Once you’ve greened your gym, why Email [email protected] The organisation will visit your not enter the Business Commitment Web www.thebep.org.uk site and conduct a carbon survey, to the Environment awards? which can help identify ways to save Established in 1975 to recognise BUSINESS LINK money in your business. This service businesses whose activities enhance An information website providing is free to businesses with an annual or protect the environment while practical advice for businesses. It has a energy spend of £50,000 or greater, meeting commercial demands, section on environment and efficiency subject to application. the Business Commitment to the including improving environmental Meanwhile, the Carbon Trust’s Environment (BCE) Awards are performance, managing environmental website – www.carbontrust.co.uk – designed to reward the efforts issues, sustainability and pollution allows businesses to calculate their made by businesses to address control. It also has a quiz to identify carbon footprint, as well as offering environmental issues without your environmental compliance and carbon-saving advice. regulatory intervention. tools to identify where you can save Tel 0800 085 2005 (from the UK only) Tel +44 (0)870 190 6053 money by going green. Email customercentre@ Email [email protected] Tel +44 (0)845 600 9 006 carbontrust.co.uk Web www.bceawards.org Web www.businesslink.gov.uk Web www.carbontrust.co.uk 120 GREEN DIRECTORY 121 ©ISTOCKPHOTO.COM/JON SCHULTE net powered by powered leisure. green enquiries@environment- www.energysavingtrust.org.uk www.environment-agency.gov. +44 (0)800 512012 +44 (0)8708 506506 ENERGY SAVING TRUST SAVING ENERGY The Energy Saving is Trust t independent,an non-profi organisation that provides free, individuals help to impartial advice ght and businesses save money and fi carbon reducing by change climate emissions. dioxide Tel Web THE ENVIRONMENT AGENCY implements Agency Environment The environmental enforces and legislation, but also provides advice, guidance and information to and current industry on and business forthcoming regulations. Tel Email agency.gov.uk Web uk/business/ [email protected] http://www.defra.gov.uk/ENVI- +44 (0)8459 335577 Defra also runs a programme called Energy Saving Trust: Impartial advice on green ways to save money DEFRA The government’s Department for the Environment, Food and Rural Affairs helps businesses reduce their environmental impact. Its website has a ‘business and the environment’ section practical offering and news companies. for assistance ciency Business and Resource Effi Waste (BREW), which uses money llderived from increases in landfi tax to encourage, support and help businesses improve their resource ciency. BREW is made up of nineeffi programmes Envirowise, including WRAP (Waste & Resources Action Programme), The Carbon and Trust The Environment Agency. Tel Email Web RONMENT/business/index.htm FREE GREEN! GO HELP RESOURCES YOU TO d technologies d [email protected] www.cat.org.uk www.ciwm.co.uk +44 (0)1654 705950 +44 (0)1604 620426 In addition, the institute’s website The centre offers a free CAT is concernedCAT with the search and ways of life. areas Key of work include renewable energy, energy building environmental ciency, organic growing and effi management. waste alternative information service on how to reduce impact. also It environmental your offers a paid-for consultancy service trainingand courses. for globally sustainable, whole and ecologically soun Web Tel THE CHARTERED INSTITUTE OF MANAGEMENT WASTE The leading professional body for waste and resource management, the Chartered Instituteof Waste free provides Management information onwaste production and management, recycling, re-use and waste prevention. It also runs paid-for training courses. Opened to the public the in 1975, Technology Alternative for Centre (CAT) has established a worldwide reputation as one of the leading organisations demonstrating ecological technologies and lifestyles. CENTRE FOR ALTERNATIVE TECHNOLOGY includes a Green Pages directory of services. environmental Tel Email Web GREEN DIRECTORY ENVIRONMENT CONNECT ENVIROWISE FORUM FOR THE FUTURE Free, confi dential advice and practical Envirowise offers UK businesses free, A charity that works with businesses to assistance for businesses in the north- independent support on practical ways bring about sustainable development. west of England (see also ENWORKS). to become more resource-effi cient It currently works in partnership with The service is designed to help and save money. It can offer advice on more than 120 leading businesses companies increase productivity and managing unavoidable waste and work and organisations. Partners receive profi tability as a result of improving with your suppliers to maximise gains expert guidance and support, as well resource effi ciency and reducing waste. from beginning to end. as practical training for sustainability. Tel +44 (0)845 00 66 888 Envirowise has launched a new Its website also has a library of Web www.enworks.com/viewSec- step-by-step online water-saving tool environmental reference material. tion.php?SectionID=280&ParentSect that helps companies identify where Tel +44 (0)20 7324 3650 ionID=280 and how water is used and treated, the Email [email protected] costs involved, and practical ways to Web www.forumforthefuture.org ENVIRONMENTAL DATA re-use it and reduce consumption. The INTERACTIVE EXCHANGE (EDIE) tool also helps organisations control FRIENDS OF THE EARTH Offi cially Europe’s biggest costs and future-proof their businesses An environmental charity that offers environmental website, Edie against rate rises and supply shortages. an information line for free advice. is an online resource offering Tel +44 (0)800 585794 Tel +44 (0)20 7490 1555 environmental news and practical Web www.envirowise.gov.uk Web www.foe.co.uk information via a directory of products and services from thousands ENWORKS GLOBAL ACTION PLAN of specialised companies. A business support programme Global Action Plan provides help for Tel +44 (0)20 8651 7100 co-ordinating environmental and businesses and individuals wanting to Web www.edie.net health and safety advice, training and cut their carbon footprint, plus tips on support to businesses throughout how to make more environmentally- the north-west of England. It aims to friendly choices, and compelling improve business practices and enable and innovative ideas on how to organisations to profi t from reducing communicate environmental messages. their environmental impact. Tel +44 (0)20 7420 4444 Tel +44 (0)161 236 6348 Email business@globalactionplan. Email [email protected] org.uk Web www.enworks.com Web www.globalactionplan.org.uk 122 GREEN DIRECTORY 123 ©ISTOCKPHOTO.COM/MORGANL net powered by powered Health Club Health Club leisure. Handbook, offering green www.eco-web.com www.greenleisure.net GREEN PAGES A vast, free, online directory of environmental products, services, organisations, publications, events and experts from around the globe. from contributions editorial Read cient effi experts, use distinguished and search facilities to retrieve and compare supplier information. Web GREENLEISURE.NET A web offering from Leisure Media, this of publisher the Management green leisure-related news and product stories. The site also acts as a search engine for those wanting eco-friendly green, source to products services. and Web www.greenhealthclubs.org The site also provides ideas and By drawing on the wisdom of Web GREEN HEALTH CLUBS HEALTH GREEN This website is designed to assist tness clubs aroundhealth the and fi businesses green becoming in world their simultaneously while reducing – costs. operating tools to make your health club a green leader in the community. community and sharing ideas, the help organisation to promises ‘who, of maze the navigate members issues how’ why, when, where, what, behind greening their club – the a of consist members website’s community of health club leaders advantages the applying to committed of eco-friendly practices to every aspect of their business. FREE GREEN! GO HELP RESOURCES YOU TO www.greenbiz.com www.thegreenguide.com +1 813 979 6845 813 +1 Web THE GREEN GUIDE Online magazine featuring living green tips, product reviews and environment health news. Owned by the National Geographic Society in the US, it’s a consumer-facing website but still gives useful overviews, buying guides and advice on issues including water reduction/conservation recycling. and Tel Web Published by Greener Media World (GWM), this news and information environmental aligning looks at resource responsibility within businesses. Other greenerbuildings. include sites GWM climatebiz.com,com, greenercomputing. com and greenerdesign.com Global Action Plan: Tips on making eco-friendly choices, and ideas on how to communicate green messages GREEN BIZ GREEN DIRECTORY LEAPFROG THE NATIONAL INDUSTRIAL A new, business-led, not-for-profit SYMBIOSIS PROGRAMME (NISP) organisation that channels free services NISP – the National Industrial from top businesses into activities that Symbiosis Programme – is an deliver carbon reductions. It promises innovative, and free, business to provide thousands of hours of opportunity programme that free advice and professional support delivers bottom line benefits while services to business initiatives with the generating positive outcomes for the primary purpose of accelerating the environment and society. reduction of carbon emissions. The organisation’s vision is to A collaborative network – including change the way business thinks by big names such as Lloyds Banking helping companies take a fresh look Group, HSBC Insurance and BDO at their resources. Stoy Hayward – it offers access to NISP is funded in England by a dedicated team of experts drawn Defra, as well as by the Scottish from a wide range of professions. government, the National Assembly GROUNDWORK Tel +44 (0)20 7295 3000 of Wales and Invest Northern Works alongside communities, public or +44 (0)7968 063 624 Ireland. The programme works bodies, private companies and voluntary Web www.carbonleapfrog.org directly with businesses of all sizes sector organisations to deliver and from all sectors. projects and programmes that offer LIFE CYCLE THINKING WEBSITE Tel +44 (0)845 094 9501 ©ISTOCKPHOTO.COM/NICHOLAS MONU ©ISTOCKPHOTO.COM/NICHOLAS local environmental improvements. Initiated by the European Commission Email [email protected] Services include business advice, helping Joint Research Centre – Institute for Web www.nisp.org.uk organisations prosper by managing their Environment and Sustainability, this impact on the environment. website provides businesses with NETREGS Tel +44 (0)121 236 8565 free guidelines and tools to create a NetRegs provides free environmental Email [email protected] life cycle assessment (eco-profile). In guidance for small and medium-sized Web www.groundwork.org.uk has a European Reference Life Cycle businesses in the United Kingdom. Database (ELCD) with 350 life cycle It can help companies understand INTERNATIONAL ORGANIZATION inventories on widely used materials, what they need to do to comply FOR STANDARDIZATION energy carriers, transport and waste with environmental law and thereby The ISO 14000 is a series of documents treatment services. protect the environment. covering environmental management A useful international directory of The organisation also provides advice to help companies minimise their service providers, tools and databases advice on how to save money, showing negative impact on the environment. is also provided, while a new Life Cycle managers ways in which they can use The ISO 14001 is the main standard Thinking Forum offers an easy-to-use, their resources more efficiently. against which certification can be independent know-how and experience Tel +44 (0)8708 506506 established. Free information and advice exchange mailing list for businesses. Email enquiries@environment- on these can be found on the website. Email [email protected] agency.gov.uk Web www.iso.org Web lct.jrc.ec.europa.eu/ Web www.netregs.gov.uk 124 GREEN DIRECTORY 125 ©ISTOCKPHOTO.COM/JOHN KEITH net powered by powered leisure. green [email protected] www.wri.org www.wbcsd.org +1 202 +1 729 7600 +41 22839 3100 WORLD RESOURCES INSTITUTE An environmental think tank that goes nd practical ways beyond research to fi to protect the earth and improve lives. people’s Tel Web WORLD BUSINESS COUNCIL FOR DEVELOPMENT SUSTAINABLE WBCSD is a CEO-led, global association of some 200 companies and business with dealing exclusively sustainable development. The council provides a platform for companies to exploresustainable development – sharing knowledge, experiences and best practice – and has dialogue with governments. The WBCSD website provides news feeds and freereports. Tel Email Web tting solar panels save your business money in the long run? info@wasteawarebusiness. www.wrap.org.uk www.wasteawarebusiness.org.uk +44 (0)1295 819900 +44 (0)1786 468789 Web WASTE & RESOURCES ACTION (WRAP) PROGRAMME WRAP – the Waste & Resources individuals, helps – Programme Action businessesand local authorities to reduce waste and recycle more, making better use of resources and helping to tackle climate change. Tel Web Could fi WASTE BUSINESS AWARE Waste Aware Business is a national campaign run by Waste Aware Scotland. It aims to help businesses deal with their waste more offers website The sustainably. information and tools to help reduce, re-use and recycle business waste. Tel Email org.uk . 101 101 and FREE GREEN! GO HELP RESOURCES YOU TO info@terrainfi rma.co.uk info@terrainfi mark.mcmanus@stiebel- www.terrainfi rma.co.uk www.terrainfi www.stiebel-eltron.co.uk +44 (0)191 265 7899 +44 (0)151 346 2300 The website offers a Free Resources Email Web Tel Carbon-busting Tips for Your Business Your for Tips Carbon-busting Terra Infi rma’s missionrma’s is to help Infi Terra organisations take a proactive and environmental to approach sustainability issues. Areas of expertise include sustainable consumption, and production sustainability strategies policy, and ecology, industrial legislation, industrial symbiosis, resource ciency, waste minimisation,effi energy eco-product eco-building, ciency, effi development and marketing. section with really useful, easy-to- read quick reference guides including Strategies Business Carbon Low TERRA INFIRMA TERRA The global renewable energy specialist renewable global The offers a free advice service for sports and leisureclubs explaining how going green can save The money. service includes undertaking a free energy ciency survey of any sportingeffi club in the UK and providing a report examining the heat loss and heat demands of the building, as well as recommendationsdetailing of set a to cut costs and energy bills. It will nancial incentivesalso detail the fi green. going associated with Tel Email eltron.co.uk Web STIEBEL ELTRON STIEBEL 18,000 Health Club Management features 2010 circulation JANUARY EUROPE ISSUE MAY SPA ISSUE SEPTEMBER LIW SPECIAL N Nutritional products Bonus distribution at SIBEC Bonus distribution at LIW N Gym series: Free weights N Special populations: Teenagers’ fitness N LIW showguide N 2010 diary N Security N Gym series: Boxing and combat sports N Spring cleaning N Gym series: Suspension training N Environment series: Green initiatives N Club overhaul N Club overhaul N Fitness testing N Independent/Single site focus N Workplace fitness N Independent/Single site focus fi tness-kit: Winter training N Independent/Single site focus fi tness-kit: Lockers Show reviews: SIBEC UK/Europe, IHRSA Europe fi tness-kit: Resistance equipment Show preview: Professional Beauty North Health Club Spa: Changing room solutions, spa software FEBRUARY SPA ISSUE Show review: IHRSA OCTOBER EUROPE ISSUE N CRM series: Part 1 Bonus distribution at SIBEC UK/Europe N Special populations: Kids’ fitness and IHRSA Europe N Vibration training JUNE N Gym series: Group CV N Gym series: CV round-up N Special populations: Disability fitness N Special populations: Kids’ fitness N Independent/Single site focus N Drinks and mineral waters N CRM series: Part 3 fi tness-kit: Catalogues N Procurement and funding N Club entertainment Health Club Spa: Spa experiences, skincare N CRM series: Part 2 N Staff training Show previews: Professional Beauty/Fitness Forum N Gym series: Core/balance training N Independent/Single site focus N Independent/Single site focus fi tness-kit: Marketing tools fi tness-kit: Energy/nutritional products MARCH WORLD ISSUE Bonus distribution at IHRSA NOVEMBER/DECEMBER N Outdoor fitness JULY WORLD ISSUE N Service support and maintenance N Refurbished equipment N Special populations: Rehabilitation N Gym series: Stretching and flexibility N Pilates N Retention series N Club overhaul N Club entertainment N Outdoor fitness N Retention series N Special populations: Sports-specific training N Member payments N Independent/Single site focus N Independent/Single site focus N Exercise management systems fi tness-kit: Studio equipment fi tness-kit: Green products N Independent/Single site focus Show preview: IHRSA fi tness-kit: Studio equipment Show review: SIBEC UK HCM HANDBOOK 2011 Book your company’s APRIL promotions in the HCM N Gym series: Group exercise AUGUST SPA ISSUE Handbook. This comprehensive N Special populations: Exercise and ageing N Gym series: Resistance equipment guide includes: N Nutrition and weight management N Indoor cycling s Key contacts N Franchises N Club overhaul s The latest market research N Retention series: Software N Pilates Key shows & networking events N Independent/Single site focus N Independent/Single site focus s fi tness-kit: Drinks fi tness-kit: Vibration fi tness s Charity events diary Show previews: FIBO, Bodypower Expo Show Health Club Spa: Sauna and steam HEALTH CLUB Health Club Management regulars: News s New opening s Competitive edge s Interview MANAGEMENT IS THE OFFICIAL s Lightweights s Diary dates s Talkback s International news s Research round-up MAGAZINE OF THE FIA COMPANY PROFILES COMPANY PROFILES 127 pilatesMovement for LifeTM Stocked in the UK for fast, cost-effective delivery. For functional training at its best. t Innovative group programming t Training and workshops at your facility t Unlimited potential for non-dues revenue Free catalogue 00 800 7220 0008 www.pilates.com | [email protected] COMPANY PROFILES 129 small clubs, instructors and instructors clubs, small and KEY CUSTOMERS Harbour Club, Cannon Leisure Centres, Reebok Clubs, Holmes Place/Virgin Active, The Chelsea Club, Esporta Health Clubs, Thirtysevendegrees, and other major health to addition in worldwide clubs trainers.personal SHOWS ATTENDING IN 2010 See our full events calendar at www.pilates.com. ® Chair, a complete Chair, line of Rock Maple ® and via affi liation with over 50 top and Pilates via affi ® [email protected] www.pilates.com +1 916 379 9277 +1 916 379 0800 7220 0008 (from UK) or +1 916 388 2838 0008 (from 0800 7220 We offerWe Pilates instructor training from Balanced Body University YEAR ESTABLISHED YEAR 1976 PERSONNEL KEY sales national Brad director Thorp, CONTACT [email protected] COMPANY PROFILE For 34 years the world’s largest manufacturer of Pilates to packages complete delivers equipment, Body Balanced programme, Pilates successful sustain a and grow launch, equipment,including instructor training, and programming business/marketing support. RANGE PRODUCT Pilates economical versatile, offers Body Balanced equipment for personal training or group programming, including the world-renowned, expandable Pilates Allegro 8220 Ferguson Avenue, Avenue, 8220 Ferguson USA 95828 California, Sacramento, tel tax e-mail web BALANCED INC BODY System, the EXO studio equipment and more. Stocked in the UK for fast, delivery. cost-effective SERVICES ADDITIONAL educators. Training for instructorsfor tailored levels, to all educators. at Training tness centres. Flexible, modularfi programmes range from mat and Reformer to full studio curricula. Flat rates per student. COMPANY PROFILES 131 MAIN SERVICES MAIN offerWe a planned maintenance service via our twelve service engineers who arebased geographically around the country. alsooffer We a comprehensive range of consumable products and spare parts. SERVICES ADDITIONAL can offerWe a design facility using our in-house designer Russell-Hanson. Lynn KEY CUSTOMERS Next Generation, Chelsea Harbour Club, Calcot Manor, Babington House, Soho House, Stoke Park, Grove Spa (Sequoia), St. Andrews Old Course Hotel, Banntyne’s Healthtel. & Fitness and SoSpa at Sofi SHOWS ATTENDING IN 2010 Spa, LIW. Professional [email protected] www.dalesauna.co.uk +44 (0)1423 798670 +44 (0)1423 +44 (0)1423 798630 +44 (0)1423 YEAR ESTABLISHED YEAR 1977 PERSONNEL KEY MD Hipps, SR G. McCarthy, sales director G. King, service director Firth,D. contracts director CONTACT [email protected] RANGE PRODUCT Sauna Saunarium (soft sauna) steam rooms, aromatherapy rooms, salt inhalation rooms, rasul mud treatment rooms, ice rooms and ice features, feature hammam shower, oat massage systems, table, spa pools, dry plunge fl pools and hydro pools. DALESAUNA fax email web Grimbald Crag Close, St James Business Park, St James Close, Grimbald Crag 8PJ HG5 Yorkshire, North Knaresborough, tel CLUB and SPA EzRunner software is designed, developed and supported in-house. The integrated but modular format means that Management you are able to buy only what your business needs. We then deliver a seamless solution moulded around you, but with the flexibility to be added to at any time. Software Today you will find EzRunner providing I.T. solutions for stand alone Health Clubs, Day and Destination Spas, Golf Clubs and Driving Ranges, Hotel Leisure Clubs, Sport & Leisure Centres, Tennis Centres, Children’s Activity Centres and chains of facilities across the UK and internationally. In every instance, the selection of EzRunner Management Software as a local, centralised, web or multi-lingual solution has proven to be the right decision for more than 1,000 facilities worldwide. You have the peace of mind to know that, as your business or market changes, our highly experienced team of industry professionals will ensure that your product evolves with you. “ Investing in EzRunner will future proof your business” Call usus on on 0844 847847 58275827 for moremore information. EzRunnerEzRunner 10Unit Utopia 8/9 Snowhill Village, Buisness7 Chalcot Centre, Road, London Copthorne, NW1 8LH West Sussex, RH10 3EZ T: +44 (0)844 847 5827 F: +44 (0)844 847 5828 T: 0844 847 5827 E:E: [email protected]@ez-runner.com www.ez-runner.com GYM. SPA. GOLF. PLAY. COMPANY PROFILES 133 KEY CUSTOMERS We supply to both large international chains and smaller smaller and chains international large both to supply We independent sites. cleints include The Hilton Group, DW Sports, Ramada Jarvis Hotels, Nirvana Spa, Welti - Health & Fitness, Menzies Hotels, Jubilee Hall Clubs, MIFIT, Holywood Bowl, Dermalogica, SK:N, Amida/David Lloyd Hotels. Forest and SHOWS ATTENDING IN 2010 LIW 2010 LIW EPOS, Control, Access [email protected] www.ez-runner.com 0844 847 5828 0844 847 0844 847 5827 0844 847 YEAR ESTABLISHED YEAR 1995 PERSONNEL KEY EZ-RUNNER SYSTEMS LTD SYSTEMS EZ-RUNNER Stefan Drummond, managing director Drummond, Stefan CONTACT [email protected] 0844 847 5827 and press Option 1 for Sales RANGE PRODUCT Management Software solutions for the Lesiure Industry, including ‘’Thin Client’’ and LAN solutions. Ez-Runner has the ability to manage all of the information technology needed to run your club or leisure facility efficiently. Membership Management, Recurring Billing, CRM, SMS, Bookings, Online Sign Up, Payments. and Bookings SERVICES MAIN Management Software supply and consultancy -Ez-Runner provides 365 days of support and maintenance 8am cover, to 10pm. Full training, Project Management and consultancy Bookings and Membership Prospecting, Online available. Modules available, maximising your profitability and your experience. customers SERVICES ADDITIONAL Network design and supply. Solution developemnt. Hardware. and Peripherals fax email web Unit 8/9 Snowhill Buisness Centre, Copthorne, Copthorne, Buisness Centre, Unit 8/9 Snowhill RH10 3EZ Sussex, West tel Simple. Quiet. Comfortable. Products designed to last a lifetime Vision Fitness is a worldwide designer, manufacturer and distributor of award-winning fitness products for home and commercial markets. We were the first company to manufacture the front wheel elliptical trainer and our treadmills, which have won numerous best buy awards, are favoured by runners all over the world. Vision bikes, originally designed by Trek, have been leading the market since the company was founded in 1996. Our latest model the suspension elliptical won best buy elliptical when launched in 2008 and offers true no-impact training. 0800 731 3593 www.visionfitness.co.uk JOHNSON HEALTH TECH UK LTD COMPANY PROFILES Lakeside House, Trentham Offi ce Village, Trentham Lakes South, Stoke on Trent, Staffordshire, ST4 8GQ tel +44 (0)1782 644900 fax +44 (0)1782 643428 email [email protected] web www.visionfitness.com WHAT YEAR WAS YOUR COMPANY ADDITIONAL SERVICES ESTABLISHED? Johnson Health Tech UK Ltd can provide advice on space Founded in 1998 planning, gym design, interior design and personal training for both commercial and private clients. PARENT COMPANY Johnson Health Tech KEY CUSTOMERS John Lewis, JJB Sports, Littlewoods, BP Shipping. KEY PERSONNEL Jon Johnston, managing director SHOWS/EVENTS ATTENDING IN 2010 Rob Knox, product director Sports College Conference, Telford, Feb 2010; Steven Rinaldi, retail sales manager Hotel Olympia, London, March 2010. Jamie McDonald, commercial sales manager Sam Giblin, offi ce manager CONTACT +44 (0)1782 644 900 / sales@visionfi tness.co.uk PRODUCT RANGE Johnson Health Tech UK Ltd has a wide range of domestic products that fall under our Horizon and Vision range as well as a number of core commercial CV and strength lines in our Vision range. MAIN SERVICES To provide a superior range of domestic cardiovascular and commercial fi tness products in the UK market. 135 01945 880257 sales@jordanfi tness.co.uk www.jordanfi tness.co.uk Design, manufacture and distribution of: Free Weights - Dumbells, Discs, Bars Studio Equipment - Bands, Barbells, Dumbells, Medicine Balls, Fit Balls Flooring - Free Weight, Aerobic, Fitness Performance - Kettlebells, Powerbags, Plyometric Platforms, Rebounders Benches - Glute/Ham, Incline, Decline Established over 20 years Over 700 products available for immediate delivery. BUY ONLINE FINANCE AVAILABLE JORDAN FITNESS COMPANY PROFILES Cherry Barn, Walpole Highway Wisbech, Cambs, PE14 7QX tel +44 (0)1945 880257 fax +44 (0)1945 880157 email [email protected] web www.jordanfitness.co.uk YEAR ESTABLISHED KEY CUSTOMERS 1989 Fitness equipment re-sellers, universities, HM prisons, hotels, armed forces, Premier League football clubs, F1 PARENT COMPANY teams, professional sports clubs, Great Britain Olympic Jordan Leisure Systems Ltd teams, athletic clubs, independent gymnasiums. KEY PERSONNEL SHOWS/EVENTS ATTENDING IN 2010 Neil Jordan, managing director Fit Pro, Fibo, Body Power Expo, LIW. Zak Pitt, sales manager CONTACT Zak Pitt: +44 (0)1945 880257 / zak@jordanfitness.co.uk PRODUCT RANGE Free weight equipment, performance training equipment, fitness studio equipment, easy-lock flooring solutions. All products are of commercial quality. MAIN SERVICES For over 20 years Jordan has been supplying quality commercial equipment to the fitness industry. From independent clubs to large multi-site facilities Jordan is able to supply at competitive prices by keeping overheads low and stock levels high. ADDITIONAL SERVICES Any advice required on any of the Jordan product ranges can be gained from our experienced team of staff. 137 Driving the health and fitness industry forward Health & Fitness at Leisure Industry Week attracts operators of gyms, health clubs and leisure centres looking to network, source new products, hear from industry leading speakers and see demonstrations from service providers specialising in a wide range of products including strength and CV equipment, nutrition, rehabilitation, refurbishment and much more. Some of the exhibitors confirmed for 2010 include Life Fitness, Matrix, Escape Fitness, Pulse, Cybex, Power Plate, Precor, Keiser, X-force, Star Trac, PTE, Lifetime Health & Fitness, Shokk, Trixter, Lucozade Sport and many more. Face to face with the leisure industry. For further information about Health & Fitness or any of the seven sectors of Leisure Industry Week please visit our website www.liw.co.uk Official Partner COMPANY PROFILES 139 Jonathan Monks Jonathan network with fellow professionals, LIW puts you in touch with all the latest developments within the industry. SERVICES ADDITIONAL LIW is divided into seven sectors including Health & Health sectors & including seven into divided is LIW Fitness, Attractions Expo, Licensed Business Show, Eat & Drink, Leisure Facilities, The Sport Show and Pool & Spa providing further ideas, inspiration and solutions for Fitness. & Health to visitors KEY CUSTOMERS Visitors comprise of stakeholders key including; gyms, health multi-site local Independent clubs, private authority leisure centres, local authority trusts, local authority management contractors, corporate gyms, hotels and spas, personal PCTs, trainers, S & C coaches, tness instructors, physiotherapists/medical professionals, fi amateur and professional sports clubs. SHOWS ATTENDING IN 2010 Leisure Industry Week, IHRSA, FIBO. [email protected] www.liw.co.uk 0207 955 3986 0207 955 0207 560 4457 0207 560 YEAR ESTABLISHED YEAR 1989 PARENT COMPANY United Business Media Ltd PERSONNEL KEY Sullens,Jonny portfolio director Chris Brown, LIW event manager Jonathantness event Monks, manager health & fi Kate Disley, group marketing manager. CONTACT executive marketing Culverwell, Caleb +44Tel: (0)20 Fax: 7560 4457. +44 (0)20 7955 3986 Email: [email protected] Jonathan Monks, Health & Fitness/The Sport Show +44Tel: (0)20 7955 3972. Fax: +44 (0)20 7955 3986 Email: [email protected] RANGE PRODUCT A longstanding partner of the FIA and the largest UK’s leisure event, LIW is made up of seven sectors with Health & Fitness making up the largest part of the Exhibitors show. rmed include for 2010 LifeFitness, confi Pulse, Matrix, Escape Fitness, Cybex, Power Plate, Precor and Keiser. SERVICES MAIN Health & Fitness at LIW has everything you need to help improve your business.Whether you are looking to source new equipment or services, hear keynote speakers or UBM Information Ltd, Ludgate House, House, Ludgate Ltd, UBM Information SE1 9UY London, Road, 245 Blackfriars tel fax email web LEISURE INDUSTRY WEEK LIFE FITNESS COMPANY PROFILES Queen Adelaide, Ely, Cambridgeshire CB7 4UB tel +44 (0)1353 666017 fax +44 (0)1353 666018 email [email protected] web www.lifefitness.com YEAR ESTABLISHED MAIN SERVICES 1968 We’re called Life Fitness for a reason, because helping people live healthier lives is more than just our business, it’s PARENT COMPANY our passion. As the number one fitness equipment brand Brunswick worldwide, no-one is better placed to meet the needs of the health and fitness sector. KEY PERSONNEL Dan Wille, vice president and general manager Life Fitness UK ADDITIONAL SERVICES Anil Prasad, finance director Finance, design, facility layout, Reps accredited training, Jim Field, international supply chain operations director marketing support and brand development. As part of Murray Rudkin, UK sales manager customer support and account management we offer Lawra Angell, marketing manager customer solutions including: design and build, AV solutions, facility management, business training and data solutions. CONTACT Christine Hartshorne: +44 (0)1353 660427 / KEY CUSTOMERS christine.hartshorne@lifefitness.com Key customers include: David Lloyd Leisure, Nuffield, Serco, Fitness First, Parkwood Leisure, as well as local government PRODUCT RANGE facilities, schools, colleges, the MOD, hotels and spas. Fit Series, Signature Series, Pro2SE Series, Circuit Series, Optima, Hammer Strength, Hammer Strength Freeweights, Hammer MTS, Cable Motion, Elevation Series CV, Classic Series CV, certified pre-owned equipment, consumer fitness equipment, accessories range, and the Life Fitness Journey. 141 DELIVER BUSINESS SUCCESS THROUGH YOUR PEOPLE Improve your customer service and enhance your business’ profi tability through well-trained, motivated and effective staff. 93% of learners would * " #% $$ $" "&' recommend *#! $" # %$ #$ $( %"%# ## # Lifetime * &" $% !!" $#!# *! "$ # %$ #& % Highest * %#$ "#"& achievement *$&$( "#! 89% rates in the *#%" !"$ # of employers sector * $& ! $ rate Lifetime * $ ## as ‘good’ or * # ‘excellent’ * "#$"%$%"$ &" ##$ $ (" ##$ No.1 in sector. 12,000+ people train with Lifetime each year 0870 702 7273 www.lifetimehf.co.uk COMPANY PROFILES 143 KEY COURSES KEY training, activity instructing, personal Fitness leadership, lifeguarding, sales, leisure management, operations, customer service, client retention and a wide range of workshops. CPD BODIES AWARDING Awarding Lifetime KEY CUSTOMERS Fitness First, Davidtness, Lloyd, Virgin Active, LA fi DC Leisure, Leisure Connection, SLM, Hilton, Marriott. [email protected] www.lifetimehf.co.uk + 44 (0)117 314 3001 + 44 (0)117 +44 (0)117 314 3000 +44 (0)117 YEAR ESTABLISHED YEAR 1996 CONTACT 3000+44 314 (0)117 PERSONNEL KEY executive Frankham, chief Heather Mike Beeney, business development director Nigel Wallace, director of training SERVICES MAIN Lifetime delivers a complete solution to staff training needs in leisure and hospitality throughout the UK. Whether operators, national Lifetime or site, regional single delivers cost and time effective work-based learning, exible courses. apprenticeships, in-house learning fl and Lifetime can also produce job-ready apprentices without recruitment costs. Floor Eleven, Clifton Heights, Heights, Clifton Floor Eleven, BS8 1EJ Bristol, West, Triangle tel fax email web LIFETIME HEALTH AND FITNESS LIFETIME HEALTH expect more We dedicate ourselves to product innovation and engineering solutions based on our customers’ needs. Solid construction, enhanced ergonomics and exquisite lines means Matrix equipment fits the human form and captivates the human eye. Our new G7 strength range, 7 series CV range, and Krankcycle take refined ergonomics, enhanced user experience and group exercise to the next level. 0800 389 6078 www.matrixfitness.co.uk MATRIX FITNESS SYSTEMS LTD COMPANY PROFILES Lakeside House, Trentham Offi ce Village, Trentham Lakes South, Stoke on Trent, Staffordshire ST4 8GQ tel +44 (0)800 389 6078 fax +44 (0)1782 644365 email [email protected] web www.matrixfitness.co.uk Jon Johnston YEAR ESTABLISHED ADDITIONAL SERVICES 2008 The Matrix Customer Success programme is a range of solutions and services to help your business succeed. PARENT COMPANY We can assist in facility design including 3D CAD, fi nance Johnson Health Tech Ltd solutions and training support. Our success programme also ensures we add value to your business using our network of KEY PERSONNEL partners, ambassadors and industry experts. Jon Johnston, managing director Daniel Clayton, vice president (global development) KEY CUSTOMERS Some of our key customers include The Gym Ltd, The CONTACT Country Club Group, Fusion Lifestyle Ltd, University of +44 (0)800 389 6078 / info@matrixfi tness.co.uk / Hertfordshire, Abbeycroft Leisure Ltd, Pure Gym Ltd, Bishop www.matrixfi tness.co.uk Burton College, Stevenage Arts & Leisure Centre, Bletchley Leisure Centre, Little Venice Sports Centre, The Hyatt PRODUCT RANGE Birmingham and the Renault F1 Human Performance Centre. Matrix offers cardiovascular and resistance equipment including the new Johnny G Krankcycle, the G7 strength SHOWS/EVENTS ATTENDING 2010? series and 7 series CV range featuring touch screen TV, iPod IHRSA, FIBO, SIBEC, The FIA Conference and FLAME & Nike+ compatibility plus the new Virtual Active interactive awards, FireFit, LIW, YST School and Sports Partnership video entertainment programme. Launching in 2010 are Conference, Club Industry. LIVESTRONG indoor cycles endorsed by Lance Armstrong. MAIN SERVICES Matrix provides commercial fi tness equipment to facilities in all market sectors including private health clubs, hotels, local authorities, schools and the uniformed services. We also offer comprehensive support and service with competitive warranty and maintenance contracts. Our team of certifi ed and trained engineers provide a nationwide installation and maintenance service. 145 %$## $ "%$ $# $$#$ $ &" "%$# %"% !%$ )# " & #$ & ) %"%#$ "# $ *$# %"% !%$" $"$ $$"$" "#% $#" '$ #% #)#$ # ) $&$ + #)$ %#$ #$ $# "$"$ ) ! + % )%$ $!% $#$$ # ("# # + " $%$ $" ) " % ") %") " "##$ COMPANY PROFILES 147 Holm Hofmann Holm ADDITIONAL SERVICES ADDITIONAL nance fi comprehensive offers Services Financial Milon options for Milon equipment. Milon Software Solutions offers CRM and club facility management software. KEY CUSTOMERS have 1000-plusWe customers countries. across 17 SHOWS ATTENDING IN 2010 FIBO SIBEC, [email protected] www.milon.com +44 (0)1462 670327 +44 (0)1462 +44 (0)1462 670327 +44 (0)1462 Holm Hofmann: +44 (0)1462 / [email protected] 670327 RANGE PRODUCT don’t claimWe to have invented training, but we’ve certainly revolutionised it. All our machines (cardio and resistance) are smart cardcontrolled. Instead of weight stacks, our strength equipment features electronically produced resistance. Seat and lever positions and weight levels adjust themselves in less than three seconds. SERVICES MAIN hour per 40 members circuits winning award our With will each get a 35 minute full body workout. This intensive of member single a supervised by be can regime workout staff. All circuits come with full documentation software. Add-on modules are available for club facility and management.membership YEAR ESTABLISHED YEAR (then1972 trading as Miha Maschinen) PERSONNEL KEY manager development Hofmann, UK business Holm Ewald Schliep, UK sales manager CONTACT 63 Lytton Avenue, Letchworth Garden City, Letchworth Garden Avenue, 63 Lytton SG6 3HY Hertfordshire, tel fax email web MILON INDUSTRIES MILON Many business needs. Just one tool. Health Club Management Software for just $155 a month! Client & Staff Management Online Booking Key Tag Entry Credit Card Processing & Auto Renewals Sales & Performance Reports ' www.mindbodyonline.com/hc | 1.877.755.4279 Club Managers— Health Clubs using MINDBODY averaged a 48% increase in business the last two years. Clubs using our merchant account and ecommerce features increased 54%. How does your business compare? COMPANY PROFILES 149 KEY CUSTOMERS We work withWe a variety of health clubs, including multiple Sports Velocity and Fit, Fitness Together 123 for locations Performance, just to name Our a few. health club clients who use MINDBODY averaged a 48 per cent increase in business over the last two years. SHOWS ATTENDING IN 2010 FISA West; IHRSA; ECA/OBOW Show; FitPro; FIBO; AFPA Fitness, Sports Trainer, and Mind Body Conference; Club Industry East; IDEA World Fitness Convention; SCW Dallas MANIA;LIW; Club Industry Chicago; ECA/THRIVE; FISA East; ABC & MFA. [email protected] www.mindbodyonline.com +1 877 755 4279 +1 877 755 YEAR ESTABLISHED YEAR 2001 PERSONNEL KEY MINDBODY INC MINDBODY Rick Stollmeyer, founder and CEO Robert Murphy, chief sales and marketing officer and chief officerfinancial CONTACT Julian Alvarez, sales co-ordinator: / 805 2751 +1 476 [email protected] RANGE PRODUCT Our main produce is web-based scheduling software, however we have expanded into mobile applications and MINDBODY as such offerings industry-specific other whichFinder, allows consumers to find (and book) wellness classes and appointments across the globe. SERVICES MAIN are a leadingWe provider of business management software for wellness and other personal service industries, including yoga, fitness, wellness, spa/salon, pilates, martial arts, programmes,dance, web-based more. The and children’s software ties together the common business requirements of scheduling, account management, CRM and point-of-sale. SERVICES ADDITIONAL provideWe business seminars for clients, referred to as MINDBODY University, as well as webinars for any business that wants to learn best practices to take their level. next the to business email web 4051 Broad Street, Suite 220, San Luis Obispo, San Luis Obispo, 220, Suite Street, 4051 Broad USA 93401, California tel 7,1/+!7)-',31)##!- (!4%!$)12)-#2/0.82!"+% ! !$4!-2!'%.4%02(.1% " //+3*#., 2(!2$.-.2(%+/)-' 2.*%%/2(%)0%6)12)-' ,%,"%011!2)18%$!-$ $ !220!#2-%5"31)-%11 ! ,31)#5.0*1&.07.3#.,. *MusicWorks survey of 2000 people, conducted March 2009 " If you play recorded music in public it is a legal requirement to obtain the correct PPL licence, failure ! do so may result in legal action. PPL is different from PRS for Music. PPL collects and distributes money on behalf of record companies and performers whilst ! PRS for Music collects and distributes money on ! behalf of songwriters, composers and publishers. ! Both licenses must be obtained to ensure all copyright holders are fairly paid. ! ! ! # ! //+3*#., COMPANY PROFILES 151 MAIN SERVICES MAIN PPL has range a of different licensing tariffs which cater for all venues and establishments. A PPL licence can cost from as little as 26 pence a day (see www.musicworksforyou. com). PPL does not retain a profit. SERVICES ADDITIONAL other areasPPL’s of operations include VPL, which licences the use of music videos. KEY CUSTOMERS Businesses and organisations that play recorded music public.in SHOWS ATTENDING IN 2010 Move It Dance, Leisure Industry Week, Citizen’s Advice Bureau Conference, Standards Trading Conference. [email protected] www.ppluk.com +44 (0)20 7534 1111 +44 (0)20 +44 (0)20 7534 1000 +44 (0)20 YEAR ESTABLISHED YEAR 1934 PERSONNEL KEY 1 UpperJames Street, 9DE London W1F tel fax email web PPL Kate Finley, marketing manager Christine Geissmar, head of public performance operations Fiona Haycock, events manager Danielle Tilley, head of public performance new business CONTACT Sport and leisure: +44 (0)207 534 1040 / [email protected] RANGE PRODUCT PPL licenses recorded music for use within thousands of businesses including health clubs, gyms, spas and dance studios. A PPL licence islegal a requirement which gives access to millions of songs. PRECOR COMPANY PROFILES Amer Sports UK Ltd, Theta Building, Lyon Way, Frimley, Surrey, GU16 7ER tel +44 (0)1276 404900 fax +44 (0)1276 404901 email [email protected] web www.precor.com YEAR ESTABLISHED KEY CUSTOMERS 1980 Sports and Leisure Management, DC Leisure, Parkwood Leisure, The énergie Group, 3d Leisure, nuyuu, Hilton PARENT COMPANY Hotels and Thistle Hotels, plus single site operators, Amer Sports Corporation universities and local authorities. KEY PERSONNEL SHOWS ATTENDING IN 2010 Jez Whitling, UK sales director LIW, SIBEC, HOTEC, SPATEC, YST School Sports and Miles Rimell, head of marketing, EMEA & APAC College Conferences. PRODUCT RANGE Precor is a world renowned supplier of quality fitness equipment and entertainment systems. From our innovative CV equipment, including the Adaptive Motion Trainer® and new strength products, to total service and support, creating optimum member experience is at the heart of everything we do. MAIN SERVICES With our own team of fully trained engineers, Precor is committed to providing a responsive support service to keep your facility running at its best. Our service includes: human response to every call, first time fix rate of over 98 per cent, seven days a week cover and guaranteed response time within 48 hours. ADDITIONAL SERVICES In addition to design, build, finance, marketing, management systems and staff training, Precor provides world leading entertainment services with Cardio Theater® and ChannelCast. Enhancing member retention, these services also allow you to maximise on secondary spend opportunities. 153 2VBMJUZ8PSL#BTFE5SBJOJOH 1SFNJFSpTDPSQPSBUFTFSWJDFTPGGFSTGVOEFEUSBJOJOHUIBUJTUBJMPSNBEFUPTVJUZPVSCVTJOFTTOFFET8F DBOQSPWJEFBXIPMFSBOHFPGDPVSTFTBJNFEBUIFMQJOHZPVUPJNQSPWFDMVCSFWFOVF TUBGGSFUFOUJPOBOE DVTUPNFSTBUJTGBDUJPO 0VSDPVSTFTJODMVEF -FWFM/"4.*OUSPEVDUJPOUP1FSTPOBM'JUOFTT5SBJOJOH-FWFM/"4.$FSUJGJFE1FSTPOBM5SBJOFS 0QFSBUJPOT.FNCFSTIJQ4BMFT$VTUPNFS4FSWJDF$POUJOVJOH&EVDBUJPO'JSTU"JE 1PPM1MBOU0QFSBUJPO'PPEBOE#FWFSBHF COMPANY PROFILES 155 Peter Banbury KEY COURSES KEY Premier’s Level 2, 3 and 4 courses include Gym Instructor, Personal Trainer (including NASM courses), GP Referral, Pre- and Post-natal, Exercise for the Management of Low Back Pain,Fitness Management, Sales, and Customer to DVD-ROMs and manuals from range Service. Materials e-classes. and tutorials online BODIES AWARDING Active IQ and OCR KEY CUSTOMERS Fitness First UK, Village Hotels, Stevenson College, Middlesex University, North Glasgow College, Sport981, Lifestyle Family Fitness (USA), Khimji Ramdas (Oman). [email protected] www.premierglobal.co.uk +44 (0)1225 717284 +44 (0)1225 +44 (0)845 1 90 90 90 +44 (0)845 YEAR ESTABLISHED YEAR 1992 PERSONNEL KEY operations corporate of director Banbury, Peter CONTACT Peter Banbury: / +44 (0)7801 499864 717231 / +44 (0)1225 [email protected] SERVICES MAIN offers corporate division International’s Training Premier funded training for health club operators. provide We a cations wide and variety CPD courses of qualifi including tness and nutrition as well as operationalfi programmes such as sales, customer service and pool plant. PREMIER LTD TRAINING INTERNATIONAL fax email web Premier House, Canal Road, Willowside Park, Trowbridge, Wiltshire, 8RH BA14 tel Scientific Solutions For Fitness™ The leader in upper body exercise The PRO Series of upper body exercisers offers The fully adjustable swivel seat removes easily a new way of training to add variety to member for wheelchair access making this upper body workouts and differentiate your facility from the exercisers, the ideal addition to any facility with an competition. SCIFIT has a vast array of different inclusive policy. The PRO2® is also IFI accredited upper body exercisers such as the PRO1 Sport and has the same inclusive features as the PRO1 that give the user a challenging cardio and but with the addition of leg cranks for an ‘all strength workout whilst allowing the lower body body’ workout. muscles to rest. The PRO Series can sit alongside your traditional SCIFIT is an Inclusive Fitness Research Associate cardio and strength machines, enhancing your SCIFIT Ltd UK and the PRO1 is IFI accredited at Stage 2, member offering, and opening your facility to new Tel opening your facility to disabled and non- customer markets. 01344 300022 disabled members alike. Email info@scifit.uk.com www.SCIFIT.uk.com SCIFIT LTD (UK) COMPANY PROFILES Lexham House, Forest Road, Binfi eld, Berkshire, RG42 4HP tel +44 (0)1344 300022 fax +44 (0)1344 868838 email [email protected] web www.scifit.uk.com Steve Wright YEAR ESTABLISHED ADDITIONAL SERVICES 1987 SCIFIT can provide fi nance packages, extended warranty, service contracts, staff training and marketing support. PARENT COMPANY SCIFIT Systems, Inc. KEY CUSTOMERS As complementary cardio specialists we supply many KEY PERSONNEL sectors including local authority, universities and Steve Wright, UK MD colleges, SEN Schools, sports performance, medical and rehabilitation facilities, residential villages, fi tness chains and CONTACT independent operators. info@scifi t.uk.com SHOWS ATTENDING IN 2010 PRODUCT RANGE FIBO, SIBEC UK, LIW, Medica. SCIFIT offers the full range of cardiovascular equipment including IFI-accredited upper and total body ergometers, upright and recumbent bikes, treadmills and ellipticals plus the unique REX Orbi-Linear Recumbent Elliptical. All of our rotary products are CE Medical approved. MAIN SERVICES Through innovative fi tness technologies and programmes, SCIFIT provides wellness solutions that meet the needs of the wide range of individuals served by the fi tness and health care industry. SCIFIT provides excellent quality products, programs and service. We are “Scientifi c Solutions for Fitness”. 157 DISCOVER A PASSION. Creating a luxurious fit. The Inspiration Strength™ line offers the ultimate user experience. The iconic tower design, soft frame lines and easily visible instructions make each piece incredibly approachable. Once seated, the user is surrounded by an intuitive interface that owes more to luxury automobile ergonomics than traditional exercise equipment. The Inspiration Strength™ line motivates with smooth function and satisfying feedback. Giving users the efficiency and effectiveness of the workout and an exceptionally rewarding experience. For more information, contact Star Trac at CHEST PRESS WITH LOCK N LOAD® 44 (0) 1494 688260 or visit www.startrac.com/uk. ©2009 Star Trac. All rights reserved. Star Trac and the Star Trac logo are registered trademarks of Unisen, Inc. Inspiration Strength and Expect Different is a trademark of Unisen, Inc. Lock N Load is a registered trademark of Innovative Strength Technology, LLC COMPANY PROFILES 159 Matt Pengelly Matt PRODUCT RANGE PRODUCT Star offers Trac three ranges of cardiovascular equipment Strength®, Impact Strength™, Inspiration with along HumanSport®, and the Instinct Circuit Program®. The company is partnered with Mad Dogg Athletics as the manufacturer for Spinner® bikes and also produces the eSpinner® which brings the group cycling experience oor. on to the cardio fl SERVICES MAIN The manufacture, supply and installation of commercial fi t n e s s e q u i p SERVICES ADDITIONAL m e n t . Training and education for the Spinning® and HumanSport® programs. KEY CUSTOMERS Esporta Health Clubs, Fitness First Health Clubs, Jubilee Health Health Bannatyne’s Clubs, Active Virgin Hall Clubs, Clubs,eld Health, Sports, DW Slough Nuffi Community SHOWS ATTENDING IN 2010 Spinning Showcase, Blackpool; Super Saturday, Scotland; Big One North; SIBEC UK; Leisure Industry Week; Spinning Showcase London; SIBECEurope. [email protected] www.startrac.com +44 (0)1494 688269 +44 (0)1494 688260 YEAR ESTABLISHED YEAR 1979 PARENT COMPANY Star Health Trac & Fitness Inc PERSONNEL KEY Matthew Pengelly, UK managing director cer nancial George offi Baxter,European chief fi CONTACT Julian +44(0)1494 Taylor: 688260 / [email protected] Unit 4, The Gateway Centre, Coronation Road, Cressex Business Park, High Wycombe, Bucks 3SU HP12 tel fax email web STAR TRAC UK STAR Makes perfect business sense TUV Rheinland Geprüftes Medizinprodukt Freiwillige Produktprüfung Product Safety Approved medical device KINESIS ONE FOR 3D MOVEMENT. Kinesis™ One offers 360 degrees of movement in a freestanding unit thanks to our FullGravity™ Patent Pending Technology. KINESIS ONE FOR FUNCTIONAL TRAINING. Kinesis™ One enables you to achieve natural movement and to improve functionality in everyday life, sport and rehabilitation. KINESIS ONE FOR PERSONAL TRAINERS. Kinesis™ One offers trainers a unique framework to create personalised and engaging training programmes for clients. KINESIS ONE FOR REVENUE GENERATION. Kinesis™ One will support your personal training staff, attract members and generate secondary spending opportunities. To find out more, contact us on 01344 300236 or email [email protected] www.technogym.com/kinesisone COMPANY PROFILES 161 Enrico Bracesco Enrico KEY CUSTOMERS LA Fitness, Virgin Active, Liverpool Leisure Services, David Lloyd, Soho Gyms, Fitness First, Leisure Connection, Bannatyne’s, Sports, DW GLL, The Club Company, SLM, DC Leisure,eld Health, Nexus, Wychavon, VillageNuffi Hotels, Greens Health and Fitness, North Lanarkshire Venues. International eld Sheffi Leisure, SHOWS ATTENDING IN 2010 FIBO, SIBEC UK & EU, FIA FLAME Conference, 100% Design, YST Sports College and YST Schools Conference. [email protected] www.technogym.com +44 (0)1344 300238 +44 (0)1344 +44 (0)1344 300236 +44 (0)1344 ADDITIONAL SERVICES ADDITIONAL Wellness design and layout, Wellness Institute for education and training, Technogym Direct for asset management and after sales support, marketing support and Technogym Finanical Services. Technogym continues to develop the Wellness Total Solution, providing services and solutions to support business needs. YEAR ESTABLISHED YEAR Technogym SpA (Parent Company) 1983 Technogym UK Ltd 1993 PARENT COMPANY Technogym SpA PERSONNEL KEY Enrico Bracesco, UK managing director Majakas,Tony vice president of health & development business Howard Swinyard, service director RANGE PRODUCT Cardio: Excite Vario, Run, Jog, Wave, Bike, Recline, Top, Step, Synchro, Med Bike & Run, Run Personal. Strength: Pure Strength, Element+, Selection Line, free weights. Movement: Kinesis, FLEXability. Group Exercise: Easy Line and Group Cycle. Connectivity Solutions: Wellness System, Contact Manager, Dashboard, Club 2.0. SERVICES MAIN Doncastle House, Doncastle Road, Bracknell, Bracknell, Doncastle Road, House, Doncastle RG12 8PE Berkshire, tel fax email web TECHNOGYM UKLTD The leader in Leisure Management Solutions (LMS) for over 28 years, Xn Leisure serves over 5,000 users and is the technology partner of choice for the Leisure Industry. In excess of 750 sites installed across the UK and EIRE Xn Leisure – partnering with the leisure industry Portfolio of innovative turnkey PC and web-based membership and booking solutions: Dimension – Xn Leisure’s Flagship Membership product, Dimension, is a centrally hosted solution which supports a number of key enterprise features. Incorporating wizard based functionality with central reporting and simple control of estate wide data. Dimension integrates seamlessly with Advantage. Advantage – developed to service the customer-centric leisure industry both now and in the future. Membership, Bookings and Block Bookings, Internet Bookings, Retail Based POS and Ticketing, Prospecting, Course and Session Management, Payment Solutions and 3rd Party Integration. Self-Service – Xn’s online functionality empowers customers and members to book facilities and classes in advance at times to suit their lifestyle commitments. Fast track members’ entry to bookings and activities via Xn’s Kiosks which integrate with access barriers to aid through-put. Xn Leisure’s use of the latest technology allows for plug and play hardware supporting mag-swipe, barcode and proximity technologies. Xn Leisure leading the way Xn Leisure’s ongoing investment in strategic product development continues to support customers with feature and benefit-packed innovations setting industry standards and reinforcing the company’s position as the leading solutions’ provider, backed up by input from Xn Leisure’s national user group. Xn Leisure Systems Limited 115k Milton Park, Abingdon, Oxon, OX14 4RZ Tel +44 (0) 870 80 30 700 Email [email protected] www.xnleisure.com XN LEISURE SYSTEMS LIMITED COMPANY PROFILES 115k Milton Park, Abingdon, Oxfordshire OX14 4RZ tel +44 (0)870 80 30 700 fax +44 (0)870 80 30 701 email [email protected] web www.xnleisure.com Darrell Boxall YEAR ESTABLISHED KEY CUSTOMERS December 2006 (following a buy out of TLMS from Torex From single site to larger estate operators in Local Retail Systems) Authority, Trust, Facility Management, Education and Private sectors. DC Leisure Management, Guildford PARENT COMPANY Spectrum, Rochdale Link 4 Life, Aberdeen Sports Campus, Xn PLC Derbyshire Sports, Leeds Met Carnegie, Tees Active, South Gloucestershire Leisure, Hertsmere Leisure Trust, Belfast KEY PERSONNEL City Council, Aura Sport and Leisure Management. Darrell Boxall, managing director Jason Watts, national sales manager SHOWS ATTENDING IN 2010 Alison Easton, operations manager LIW, BUCS, ILAM, SIBEC UK, SUS. CONTACT Jason Watts, national sales manager: +44 (0)870 80 30 700 / [email protected] PRODUCT RANGE IT solutions: Portfolio of PC and web based membership, bookings, POS, online and self service solutions. MAIN SERVICES Turnkey IT solutions providers from solution design and consultancy through to software and hardware supply and implementation. ADDITIONAL SERVICES Project management, training and consultancy, pre and post installation support, account management, third party integration, development and established regional and national user groups. 163 164 SUPPLIERS INDEX SUPPLIERS INDEX 165 SUPPLIER ADDRESS BOOK 001 LTD ACTIVIO AB ALLIANCE LEISURE SERVICES First Floor, 3 Prime Point, Bessemer PO Box 2232, Pulborough, (DESIGN, MARKETING AND Road, Welwyn Garden City, West Sussex RH20 6AH PROJECT MANAGEMENT) Hertfordshire AL7 1HB Tel : +46 (0)1798 831009 24 Angel Crescent, Bridgwater, Tel :+44 (0)845 389 2001 Email: [email protected] Somerset TA6 3EW Fax: +44 (0)845 389 2002 www.activio.co.uk Tel : +44 (0)1278 444944 Email: [email protected] Fax: +44 (0)1278 424492 www.001ltd.co.uk ACTIVKIDS Email: [email protected] PO Box 965, Woking, Surrey GU22 9WZ www.allianceleisure.co.uk ACROBAT CONSULTING Tel : +44 (0)844 800 2366 Marion House, 62A Stockport Road, Email: [email protected] ALTERD LTD Cheadle, Stockport, Cheshire SK8 2AH www.activkids.co.uk 29 Poland Street, London W1F 8QR Tel : +44 (0)161 286 6564 Tel : +44 (0)845 257 8575 www.acrobatonline.com AIMIA FOODS Fax: +44 (0)845 257 8572 Penny Lane, Haydock, Email: [email protected] 4D FITNESS UK LTD Merseyside WA11 0OZ www.alterd.co.uk 6 Cowley Road, London SW14 8QB Tel : +44 (0)1942 408600 Tel : +44 (0)800 328 5849 Fax: +44 (0)1942 272831 AMAC TRAINING Email: info@4dfitness.com Email: [email protected] 2 Denne Hill Business Centre, www.4dfitness.com www.aimiafoods.com Womenswold, Canterbury, Kent CT4 6HD Tel : +44 (0)1227 831840 A G BARR PLC ALCAN AIREX AG Fax: +44 (0)1227 831850 2nd Floor, Mansell House, Aspinal Industrie Nord, CH-5643 Sins, Switzerland Email: [email protected] Close, Middlebrook, Horwich, Tel : +41 41 789 66 00 www.amacsports.co.uk Bolton, Lancashire BL6 6QQ Fax: +41 41 789 66 60 Tel : +44 (0)1204 664200 Email: [email protected] AMAZON LEISURE (UK) LTD Fax: +44 (0)1204 664299 www.bebalanced.net The Fitness Centre, Hargham Road, Email: [email protected] Shropham, Norfolk NR17 1DS www.agbarr.co.uk ALLIANCE AND GENERAL Tel : +44 (0)1953 498098 LEASING LTD Fax: +44 (0)1953 499223 AB AUDIO VISUAL Queens House, Queens Road, Email: [email protected] 10a Westmead Avenue, Wisbech, Coventry, Warwickshire CV1 3GL www.amazon-leisure.co.uk Cambridgeshire PE13 2SL Tel : +44 (0)24 7622 0000 Tel : +44 (0)1945 476973 Fax: +44 (0)24 7622 4000 AMER SPORTS UK & IRELAND LTD Fax: +44 (0)1945 481277 Email: sales@alliancefinance.co.uk Theta Building, Lyon Way, Email: [email protected] www.allianceandgeneral.co.uk Frimley, Surrey GU16 7ER www.abaudiovisual.co.uk Tel : +44 (0)1294 316200 ALLIANCE LEISURE SERVICES Fax: +44 (0)1294 316255/6 ACTIVE IQ (DESIGN, BUILD & FUND) www.amersports.com Suite 3, Unit 4, 24 Angel Crescent, Bridgwater, Cromwell Business Centre, New Road, Somerset TA6 3EW AQUALISA PRODUCTS LTD St. Ives, Cambridgeshire PE27 5BG Tel : +44 (0)1278 444944 The Flyers Way, Westerham, Tel : +44 (0)1480 467950 Fax: +44 (0)1278 424492 Kent TN16 1DE Fax: +44 (0)1480 467997 Email: [email protected] Tel : +44 (0)1959 560010 Email: [email protected] www.allianceleisure.co.uk Fax: +44 (0)1959 560030 www.activeiq.co.uk Email: [email protected] www.aqualisa.co.uk 166 SUPPLIER ADDRESS BOOK 167 [email protected] [email protected] [email protected] [email protected] [email protected] +44 (0)1442 419471 +44 (0)1604 673001 +45 98439688 +44 (0)20 8644 8528 +44 (0)1442 419470 +44 (0)1604 673000 +44 (0)1257 411352 +1 800 500 2030 +45 98439696 +44 (0)20 8255 3782 www.bonasystems.com www.fitness-superstore.co.uk BONASYSTEMS LTD City House, Swallowdale Lane, Hemel HP2 7EA Hertfordshire Hempstead, Tel : Fax: Email: www.fitness-instructor-training.co.uk PLC SPORTS BODYPOWER Bodypower Sports Plc, Gatelodge 13 Northampton, Spinney, Round Close, Northamptonshire NN8 8RJ Tel : Fax: Email: 104 Railway Road, Chorley, Lancashire PR6 0HN Tel : Email: www.body-bike.com FITNESS BODYLOGIC TRAININGINSTRUCTOR www.bisl.org BAR SYSTEMSBODY Broadway1942 Suite 314, Boulder, CO 80302, US Tel : www.bodybar.com A/S INTERNATIONAL BIKE BODY Denmark Frederikshavn, DK-9900 6, Pier Tel : Fax: Email: BISL BUSINESS IN SPORT SPORT IN BUSINESS BISL AND LEISURE LIMITED 46 Fieldsend Road, Cheam, Surrey SM3 8NR Tel : Fax: Email: [email protected] info@belmont-finance.co.uk sales@yorkfitness.co.uk abigail@bigfishpublicrelations.co.uk [email protected] +44 (0)1322 274455 +44 (0)1932 753218 +44 (0)845 643 2386 +44 (0)7738 331019 +44 (0)800 328 1752 +44 (0)870 458 6962 +44 (0)1327 701852 +44 (0)845 643 2385 www.bellsystems.co.uk BELMONT FINANCE (UK) LTD www.belmont-finance.co.uk PR FISH BIG 83 Borstal Street, Rochester, Kent ME1 3HJ Tel : (LONDON) LTD (LONDON) Schooner Collingwood House, Court, Crossways Business Park, Dartford, Kent, DA2 6QQ, UK Tel : Fax: Email: Windmill Floor, 1st House, 91/93 Windmill Road, Sunbury on 7ER TW16 Middlesex Thames, Tel : Fax: Email: www.bbe-boxing.com BELL SYSTEMS SERVICES Email: www.bigfishpublicrelations.co.uk BIG MEDIA WAVE LTD www.bigwavemedia.co.uk BBE BOXING BBE Fitness,York Daventry, Way, York Northamptonshire 4YB NN11 Tel : Email: 1st Floor, Exeland Floor, 1st House, Tudor Street, Exeter, Devon EX4 3BR Tel : Fax: Email: [email protected] [email protected] [email protected] [email protected] [email protected] +1 916 379 9277 379 +1 916 +44 252 5542 (0)113 +44 (0)1474 533558 +44 (0)1978 664702 +1 800 2837 745 +44 (0)1372 754000 +44 (0)1293 787075 +44 252 4956 (0)113 +44 (0)1474 353333 +44 (0)1978 664743 www.balancemaster.co.uk BALANCED INC. BODY www.pilates.com 8220 Ferguson Avenue, Sacramento, Sacramento, Avenue, Ferguson 8220 USA 95828 California Tel : Fax: Email: www.audeon.co.uk AUTOBAR UK Chiswick 389 Floor, 14th East Wing, High Road, London 4AJ W4 Tel : www.autobar.co.uk BALANCE MASTER UK LTD Dartel House, Lumley Road, Horley, Surrey RH6 7JL Tel : Email: www.armitage-venesta.co.uk CREATIVE ASSIST RESOURCES LTD www.assist.co.uk LTD AUDEON Morley, Street, Church Mills, Albion Leeds, West Yorkshire LS27 8LY Tel : Fax: Email: ARMITAGE VENESTA ARMITAGE Chartwell Court West Mill, Imperial Business Park, Gravesend, 0DL Kent DA11 Tel : Fax: Email: AshUnit Road 7, South, Wrexham Industrial Estate, Wrexham 9UL LL13 Tel : Fax: Email: SUPPLIER ADDRESS BOOK BRIGHT LIME C3 CONSULTANTS LTD CHECKFREE NOW The Counting House, Unit 5, Priory Unit 3-11, St Albans House, St Albans PART OF FISERV. Tec Park, Saxon Way, Hessle, Road, Stafford, Staffordshire ST16 3DP 80 Peach Street, Wokingham, East Yorkshire, HU13 9PB Tel : +44 (0)1785 211616 Berkshire RG40 1XH Tel : +44 (0)844 800 8350 Fax: +44 (0)1785 211616 Tel : +44 (0)118 977 3889 Email: [email protected] Email: [email protected] Fax: +44 (0)118 977 1260 www.brightlime.com www.c3consultants.co.uk Email: [email protected] www.checkfreeclubmanager.co.uk BRITISH ACTIVITY HOLIDAY CALOO LTD INSURANCE SERVICES (BAHIS) Maybank House, 7b Great Road, Hemel CHILL OUT EVENT Overseas House, 19-23 Ironmonger Hempstead, Hertfordshire HP2 5LB MANAGEMENT Row, London EC1V 3QN Tel : +44 (0)845 055 8218 The Old Byre, Billingbear Farm, Billingbear Tel : +44 (0)20 7251 6821 Fax: +44 (0)845 055 8219 Lane, Binfield, Berkshire RG42 5PS Fax: +44 (0)20 7490 0708 Email: [email protected] Tel : +44 (0)1344 643409 Email: [email protected] www.caloo.co.uk Fax: +44 (0)1344 485895 www.ansell.co.uk Email: [email protected] CAMLOCK SYSTEMS www.chill-out.co.uk BRITVIC SOFT DRINKS 3 Park View, Compton Industrial Estate, Britvic House, Broomfield Road, Eastbourne, East Sussex BN23 6QE CLARITY COMMERCE Chelmsford, Essex CM1 1TU Tel : +44 (0)1323 410996 SOLUTIONS PLC Tel : +44 (0)1245 261871 Fax: +44 (0)1323 431290 Paterson House, Hatch Warren Farm, Fax: +44 (0)1245 267147 Email: [email protected] Hatch Warren Lane, Basingstoke, Email: [email protected] www.camlock.com Hampshire RG22 4RA www.britvic.com Tel : +44 (0)870 44 44 234 THE CARBON TRUST Fax: +44 (0)1256 365180 8th Floor, 3 Clement’s Inn, Email: [email protected] London WC2A 2AZ www.claritycommerce.com/en-gb/ Tel : +44 (0)800 085 2005 leisure/ Fax: +44 (0)20 7170 7020 Email: [email protected] CLF DISTRIBUTION LTD www.carbontrust.co.uk 16 Parkers Close, Downton Business Centre, Downton, Wiltshire SP5 3RB CEETEX LEISURE LTD Tel : +44 (0)1725 514200 Burnham Business Park, 14 Fax: +44 (0)1725 514201 BSW BERLEBURGER Springfield Road, Burnham on SCHAUMSTOFFWERK GMBH Email: [email protected] Crouch, Essex CM0 8TE www.clfdistribution.com Am Hilgenacker 24, 57319 Bad Tel : +44 (0)1621 784684 Berleburg, Germany Fax: +44 (0)1621 784558 THE CLUB SYNERGY Tel : +49 (0) 2751 803 0 Email: [email protected] GROUP CONSULTANTS Fax: +49 (0)2751 803 109 www.ceetex.co.uk PO Box 4173, River Edge, NJ 07661, USA Email: [email protected] Tel : +1 33 6 10 26 69 00 www.berleburger.com CENTRAL SPORTS Email@ [email protected] Systems House, Little Lane, www.clubsynergygroup.com BUILDING ADDITIONS Wigan, Lancashire WN3 6PX Unit C1, Southgate, Commerce Park, Tel : +44 (0)8445 611995 CLUBLEAD Frome, Somerset BA11 2RY Email: [email protected] Exerp, Procard Vesterbrogade 15A, Tel : +44 (0)1373 454577 www.centralsports.org DK-1620 Copenhagen, Denmark Fax: +44 (0)1373 454578 Tel : +45 3332 4545 Email: [email protected] Email: [email protected] www.buildingadditions.co.uk www.exerp.com 168 SUPPLIER ADDRESS BOOK SUPPLIER ADDRESS CMAE CLUB MANAGERS COREQUEST ASSOCIATION OF EUROPE 343 Eden Park Avenue, Federation House, Stoneleigh Beckenham, Kent BR3 3JN Park, Warwickshire CV8 2RF Tel : +44 (0)20 8639 4574 Tel : +44 (0)247 669 2359 Fax: +44 (0)20 8658 2959 Fax: +44 (0)247 641 4990 Email: [email protected] Email: [email protected] www.corequest.co.uk www.cmaeurope.org CORPORATE & MEDICAL COCONUT COMMERCIAL FINANCE LTD MANAGEMENT SOLUTIONS Frodsham Business Centre, Bridge 16 Admiral Way, Berkhamsted, Lane, Frodsham, Cheshire WA6 7FZ Hertfordshire HP4 1TE Tel : +44 (0)1928 739712 Tel : +44 (0)7879 626499 Fax: +44 (0)1928 739716 Email: jarrod.lupson@ Email: [email protected] coconutsolutions.co.uk www.cmf-ltd.co.uk www.coconutsolutions.co.uk CORPORATE TRENDS COGENT ANALYTICS Rotherham Close, Norwood 17 Devonshire Place, London EC2M 4SQ Industrial Estate, Killamarsh, Tel : +44 (0)20 7422 1895 Sheffield, South Yorkshire S21 2JU Email: louiseking@cogentdataanalytics. Tel : +44 (0)114 251 3512 com Fax: +44 (0)114 251 3399 www.cogentdataanalytics.com Email: [email protected] www.corporatetrends.co.uk CODELOCKS Castle Industrial Park, Kiln Road, CRANLEA & COMPANY Newbury, Berkshire RG14 2EZ The Sandpits, Acacia Road, Bournville, Tel : +44 (0)1635 239645 West Midlands B30 2AH Fax: +44 (0)1635 239644 Tel : +44 (0))121 472 0361 Email: [email protected] Fax: +44 (0) 121 472 6262 www.codelocks.co.uk Email: [email protected] www.cranlea.co.uk CONCEPT2 LTD Vermont House, Unit 5 Nottingham CRAFTSMAN QUALITY South & Wilford Industrial Estate, LOCKERS LTD Ruddington Lane, Wilford, Alington Road, Little Barford, St Nottinghamshire NG11 7HQ Neots, Cambridgeshire PE19 6WE Tel : +44 (0)115 945 5522 Tel : +44 (0)1480 405396 Fax: +44 (0)115 945 5533 Fax: +44 (0)1480 470196 Email: [email protected] Email: [email protected] www.concept2.co.uk www.craftsman-quality-lockers.co.uk CONICA SPORTS SURFACES CREATEABILITY BASF Construction Chemicals UK 2 Woodlands Business Village, Coronation Ltd, 19 Broad Ground Road, Lakeside, Road, Basingstoke, Hampshire RG21 4JX Redditch, Worcestershire B98 8YP Tel : +44 (0)1256 818915 Tel : +44 (0)116 727 2864 Fax: +44 (0)1256 335704 Fax: +44 (0)1527 503576 Email: [email protected] Email: [email protected] www.createability.co.uk www.conica.basf.com 169 SUPPLIER ADDRESS BOOK CREATIVE FITNESS MARKETING DANCE MACHINE DURAVIT AG 5th Floor, Market Square House, Pulse Fitness, The Bromley P.O.Box 240, Hornberg, 78128, Germany St James Street, Nottingham, Centre, Bromley Road, Congleton, Tel : +49 7833 70 0 Nottinghamshire NG1 6FG Cheshire CW12 1PT Fax: +49 7833 70 289 Tel : +44 (0)870 270 6667 Tel : +44 (0)1260 294610 Email: [email protected] Fax: +44 (0)870 460 0540 Email: info@pulsefitness.com www.duravit.com Email: uk@creativefitness.net www.dance-machine.co.uk www.creativefitness.net E.XF FITNESS DIRECT FITNESS Brook Farm, Stoney Road, Grundisburgh, CROWN SPORTS 28 Thornham Drive, Bolton, Woodbridge, Suffolk IP13 6RB LOCKERS (UK) LTD Lancashire BL1 7RE Tel : +44 (0)1473 735115 Unit 2-3 Torbay Business Park, Woodview Tel : +44 (0)78 5356 6999 Email: info@exf-fitness.com Road, Paignton, Devon TQ4 7HP Email: info@directfitnessuk.com www.exf-fitness.com Tel : +44 (0)1803 555885 www.directfitnessuk.com Fax: +44 (0)1803 556767 EAS UK LTD Email: [email protected] DISABLED LEISURE & FITNESS Unit 5, Greenbank Business Park, Dyneley www.crownlockers.co.uk UK AND EUROPE LTD Road, Blackburn, Lancashire BB1 3AB Box 311279, Office 6, Slington Tel : +44 (0)870 350 3270 CYBER COACH House, Rankine Road, Basingstoke, Fax: +44 (0)870 350 3271 Unit 1a, Britannia Business Park, Union Road, Hampshire RG24 8PH Email: [email protected] The Valley, Bolton, Lancashire BL2 2HP Tel : +44 (0)20 3051 6088 www.easuk.info Tel : +44 (0)845 869 2848 Fax: +44 (0)20 3051 6087 Fax: +44 (0)845 869 2858 Email: info@ ELEIKO SPORT AB Email: [email protected] disabledleisurefitnessukandeuropeltd.co.uk Korsvägen 31, SE-302 56 www.quick-leisure.co.uk www.disabledleisurefitness Halmstad, Sweden ukandeuropeltd.co.uk Tel : +46 35 177070 CYBEX INTERNATIONAL UK LTD Fax: +46 35 177079 Atherstone Road, Measham, DISCOVERY LEARNING Email: [email protected] Swadlincote, Derbyshire DE12 7EL Unit B206, 89 Bickersteth Road, www.eleikosport.se Tel : +44 (0)845 606 0228 Tooting, London SW17 9SH Fax: +44 (0)845 606 0227 Tel : +44 (0)20 8543 1017 THE ÉNERGIE GROUP Email: [email protected] Fax: +44 (0)20 8682 3212 Energie House, Tongwell Street, www.cybexintl.com Email: [email protected] Fox Milne, Milton Keynes, www.discovery.uk.com Buckinghamshire MK15 0YA DAIKIN AIRCONDITIONING UK LTD Tel : +44 (0)845 363 1020 The Heights, Brooklands, DORMA UK LTD Email: [email protected] Weybridge, Surrey KT13 0NY Wilbury Way, Hitchin, www.energiefitnessclubs.com Tel : +44 (0)845 641 9000 Hertfordshire SG4 0AB Fax: +44 (0)845 641 9009 Tel : +44 (0)1462 477600 EPIC SOFTWARE LTD www.daikin.co.uk Fax: +44 (0)1462 477601 105 Hanover Street, Edinburgh EH2 1DJ Email: [email protected] Tel : +44 (0)131 477 2545 DALESAUNA LTD www.dorma-uk.co.uk Email: [email protected] Grimbald Crag Close, St James www.epicsoftware.co.uk Business Park, Knaresborough, DOUBLE XX LTD North Yorkshire HG5 8PJ Double XX House, Old Racecourse Road, EQUIPLINE LTD Tel : +44 (0)1423 798630 Maghull, Liverpool, Merseyside L31 8AW Ashley House, Ashley Road, Fax: +44 (0)1423 798670 Tel : +44 (0)151 531 9950 Uxbridge, Middlesex UB8 2GA Email: [email protected] Fax: +44 (0)151 531 0962 Tel : +44 (0)1895 272236 www.dalesauna.co.uk Email: [email protected] Fax: +44 (0)1895 256360 www.doublexx.co.uk Email: [email protected] www.equipline.co.uk 170 SUPPLIER ADDRESS BOOK 171 sales@fitlockers.co.uk sales@fitech.co.uk fi[email protected] info@fia.org.uk +44 (0)871 2992 433 +44 (0)1256 698200 +44 (0)1786 466244 +44 (0)1923 770435 +44 (0)870 744 7252 +44 (0)1256 640140 +44 (0)1786 466232 +44 (0)20 8560 7420 www.fitlockers.co.uk www.fitech.co.uk FITLINXX EUROPE Rickmansworth, Heights, Lynwood 22 Hertfordshire WD3 4ED Tel : Email: FITECH UK FITECH 30-31 Friar Street, Reading, Berkshire 1DX RG1 Tel : Fax: Email: Campbell Court,FitLinxx Campbell UK, 17 Road, Bramley, Hampshire RG26 5EG Tel : Fax: www.fitlinxx.com FITLOCKERS www.fitness-scotland.org www.fia.org.uk SCOTLAND FITNESS Airthrey Castle, University of Stirling, 4LA FK9 Stirlingshire Allan, of Bridge Tel : Fax: Email: FITNESS INDUSTRY INDUSTRY FITNESS ASSOCIATION New 77-91 House, Castlewood Oxford Street, London 1PX WC1A Tel : Email: info@fit32.com sales@firsteditionsltd.com sales@fit-equip.com info@filmbank.co.uk info@fightfit.co.uk admin@fitnessindustryeducation.com +44 (0)845 257 8572 +44 (0)8707 484140 +44 (0)1706 377702 +44 (0)20 7984 5951 +44 (0)845 257 8570 +44 (0)844 800 8957 +44 (0)1706 377216 +44 (0)8707 484100 +44 (0)20 7984 5950 +44 (0)800 2649 141 FIE FITNESS INDUSTRY INDUSTRY FITNESS FIE EDUCATION LTD 29 Poland Street, London 8QR W1F Tel : Fax: www.fit32.com www.firsteditionsltd.com FIT-EQUIP www.fit-equip.com FIT32 PO Box 165, Shepperton, 9WT TW17 Middlesex Tel : Email: www.filmbank.co.uk FIRST EDITIONS LTD Estate, Weston Industrial Weston 5, Unit 3RR Birmingham B11 Lane, Tyseley, Tel : Fax: Email: Golden Works, James Hill Street, Street, Hill James Works, Golden 8AE OL15 Lancashire Littleborough, Tel : Fax: Email: www.fightfit.co.uk LTD DISTRIBUTORS FILMBANK Warner House, 98 Theobalds Road, London 8WB WC1X Tel : Fax: Email: Email: www.fitnessindustryeducation.co.uk FIGHT FIT TRAINING AND DEVELOPMENT Communications House, 26 York Street, London 6PZ W1U Tel : Email: [email protected] [email protected] angela.francis@eifitness.co.uk [email protected] sales@escapefitness.com info@ergo-fit.de 8 & 9, Snow 8 & 9, Hill Business Centre, +44 (0)121 706 6746 +34 (0)9 657 96 720 +44 (0)20 5101 8251 +44 (0)1733 316539 +49 (0)6331 55 2461 +44 (0)870 5827 752 +44 (0)121 706 6744 +44 (0)845 0944 007 +44 (0)20 5100 8251 +44 (0)1733 313535 +49 (0)6331 0 2461 www.ez-runner.com www.eifitness.co.uk EVAC+CHAIR www.evac-chair.co.uk SYSTEMS EZ-RUNNER Unit Copthorne, West Sussex 3EZ RH10 Tel : Email: INTERNATIONAL LTD Paraid House, Weston Lane, Birmingham, West Midlands 3RS B11 Tel : Fax: Email: www.e-s-p.com EUROPEAN INSTITUTE OF SL (SPAIN) FITNESS Alicante Campus, Calle Cabo La Nao Avda de (Pla) Javea 81, 03730, Alicante, Spain Tel : Fax: Email: www.escapefitness.com ESP LTD Europa House, 1 Kimpton Link Business Park, Kimpton Road, 9QP SM3 Sutton, Surrey Tel : Fax: Email: Eastwood House, Cygnet Park, The Peterborough, Hampton, Office Village, 8FD PE7 Cambridgeshire Tel : Fax: Email: www.ergo-fit.de FITNESS ESCAPE ERGO-FIT GMBH & CO. KG Blocksbergstrasse 165, D-66955 D-66955 165, Blocksbergstrasse Germany Pirmasens, Tel : Fax: Email: SUPPLIER ADDRESS BOOK FITNESS SYSTEMS LTD FLEXI-SPORTS UK FUTURE FIT Unit 1a, Union Road, Britannia Business Unit 12, Rectory Farm Workshops, Suite 24 Katana House, Fort Fareham Park, The Valley, Bolton, Lancashire BL2 2HP Lime Kiln Lane, Bisley, Stroud, Business Park, Newgate Lane, Tel : +44 (0)1204 541710 Gloucestershire GL6 7AS Fareham, Hampshire, PO14 1AH Fax: +44 (0)1204 536491 Tel : +44 (0)1452 770075 Tel : +44 (0)1329 823400 Email: info@fitnesssystems.co.uk Fax: +44 (0)1452 770000 Fax: +44 (0)1329 823407 www.fitnesssystems.co.uk Email: info@flexi-sports.co.uk www.futurefit.co.uk www.flexi-bar.co.uk FITNESS WAREHOUSE LTD GERFLOR 2b Linton Street, Fulwood, FLOOR GRES CERAMICHE Wedgnock House, Wedgnock Lane, Preston, Lancashire PR2 3BJ Florim Ceramiche S.p.A., Via Canaletto Warwick, Warwickshire CV34 5AP Tel : +44 (0)1772 712888 24, 41042 Fiorano Modenese (MO), Italy Tel : +44 (0)1926 401500 Email: sales@ Tel : +39 (0)536 840111 Fax: +44 (0)1926 401647 fitnesswarehousepreston.co.uk Fax: +39 (0)536 840999 Email: dwood@gerflor.com www.fitnesswarehousepreston.co.uk Email: info@floorgres.it www.gerflor.com www.floorgres.it FITNESS-MAD GERVASPORT Units 2-4, Willersey Industrial Estate, FOCUS TRAINING Avenida del Guijar, 41 Pologino Willersey, Worcestershire WR12 7RR 5 Canon Court, Institute Street, Industrial ‘El Guijar’, Arganda del Tel : +44 (0)1386 859551 Bolton, Lancashire BL1 1PZ Rey, Madrid 28500, Spain Fax: +44 (0)1386 859350 Tel : +44 (0)1204 388330 Tel : +34 91 870 2343 Email: customercare@fitness-mad.com Fax: +44 (0)1204 522447 Fax: +34 91 870 3314 www.fitness-mad.com Email: [email protected] www.gervasport.es www.focus-training.com FITNESSASSIST GG FIT LTD Unit 7, Ash Road South, Wrexham Industrial FREEMOTION FITNESS 128 Fortis Green Road, London N10 3DU Estate, Wrexham, Wrexham LL13 9UG Unit 4, Revie Road Industrial Estate, Revie Tel : +44 (0)20 7617 7531 Tel : +44 (0)1978 660077 Road, Leeds, West Yorkshire LS11 8JG Email: info@ggfit.com Fax: +44 (0)1978 664702 Tel : +44 (0)113 387 7125 www.ggfit.com www.fitnessassist.co.uk Fax: +44 (0)113 387 7124 Email: customerservice@ GLADSTONE HEALTH & LEISURE FITPRO freemotionfitness.com Gladstone House, Hithercroft Road, Kalbarri House, 107-113 London www.freemotionfitness.co.uk Wallingford, Oxfordshire OX10 9BT Road, London E13 0DA Tel : +44 (0)1491 201010 Tel : +44 (0)20 8586 0101 FRANZ KALDEWEI Fax: +44 (0)1491 201020 Fax: +44 (0)20 8586 0685 Beckumer Strasse 33-35, Email: [email protected] Email: info@fitpro.com 59229 Ahlen, Germany www.gladstonemrm.com www.fitpro.com Tel : +49 2382 785 0 Fax: +49 2382 785 200 GLAXOSMITHKLINE / GSK FITTER INTERNATIONAL INC Email: [email protected] 980 Great West Road, Brentford, 3050, 2600 Portland Street S.E., www.kaldewei.de Middlesex TW8 9GS Calgary, Alberta T2G 4M6, Canada Tel : +44 (0)20 8047 5000 Tel : +1 403 243 6830 FUSING FITNESS Email: [email protected] Fax: +1 403 229 1230 60 Queens Road, Windsor, www.gsk.com Email: sales2@fitter1.com Berkshire SL4 3BH www.fitter1.com Tel : +44 (0)7789 960362 Email: h.stephenson@fusingfitness.co.uk www.fusingfitness.co.uk 172 SUPPLIER ADDRESS BOOK 173 [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] +44 (0)1342 300550 +44 (0)1444 449152 (0)1444 +44 +44 (0)870 770 1973 +1 307 635 3959 +44 (0)777 883 5138 +44 (0)870 609 3216 +44 (0)1342 300555 +44 (0)7715 435591 +44 (0)845 230 1636 +44 (0)870 770 1972 +1 307 632 3684 www.hattrickmarketing.com HEALTH2FITNESS Unit 60, Frimley House, Frimley, 7JQ GU16 Surrey Camberley, Tel : www.health2fitness.co.uk HELO (UK) LTD www.helo.co.uk www.hatchpotential.org.uk MARKETING HATTRICK No. 4 Coach House Mews, 217 Long Lane, London SE1 4PR Tel : Email: PO Box 440, East Grinstead, 1EX RH19 Sussex West Tel : Fax: Email: www.harlandsgroup.co.uk POTENTIAL LTD HATCH Buckingham,PO Box 2159, 9AA MK18 Buckinghamshire Tel : Email: HANSGROHE LTD www.hansgrohe.co.uk INC HARDKORE www.hkgear.com HARLANDS GROUP 41-43 Floor, 1st Perrymount Road, 3BN RH16 Sussex West Heath, Haywards Tel : Fax: Email: Units & D2, D1 Sandown Park Industrial Estate, Royal Mills, Esher, Surrey 8BL KT10 Tel : Fax: Email: PO Box 20828, Cheyenne, WY 82003, US Tel : Fax: Email: [email protected] [email protected] [email protected] [email protected] [email protected] +44 (0)1782 577377 +44 (0)1926 816101 +44 (0)1785 252042 +44 (0)1256 398479 +44 (0)1782 575575 +44 (0)1926 816100 +44 (0)1785 227273 +44 (0)1256 398561 +44 (0)161 442 4205 +44 (0)7731 420745 www.johnson-tiles.com LTD INTERNATIONAL HAB www.habdirect.co.uk www.gymophobics.co.uk H & R JOHNSON TILES Harewood Street, Tunstall, Stoke- on-Trent, Staffordshire 5JZ ST6 Tel : Fax: Email: Northfield Road, Southam, Warwickshire 0RD CV47 Tel : Fax: Email: 62-63 Foregate Street, Stafford, 2PT ST16 Staffordshire Tel : Fax: Email: www.gymkids.co.uk LTD GYMOPHOBICS www.gymhunter.co.uk GYMKIDS Oceana Crescent,111 Basingstoke, Hampshire RG22 4FF Tel : Fax: Email: South Manchester Studios, Battersea Studios, Manchester South Road, Stockport, Cheshire 3EA SK4 Tel : www.gymscreenmedia.com LTD GYMHUNTER 46 Station Road, Scalby, Scarborough, North 0QA Yorkshire YO13 Tel : Email: GYM SCREEN MEDIA LTD [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] +44 844 (0)115 8009 +44 (0)845602 7485 +44 (0)1324 711533 +44 (0) 1908 588445 +44 (0)20 6647 3178 +44 844 (0)115 8000 +44 (0)7850 140687 +44 (0)845602 7485 +44 (0)1324 711011 +44 (0) 1908 588444 www.gymmiles.net www.gullmartin.co.uk GYM MILES LTD Mortimer57-61 Street, London, 8HS, W1W UK Tel : Email: www.gs-designs.com GULLMARTIN 43 Arkwright Street, Nottingham, Nottinghamshire NG2 2JR Tel : Fax: Email: Holly14 Bank, Elland, West Yorkshire HX5 0JT Tel : Email: www.gravityuk.net GS UK LTD www.gmsmusic.com INDUSTRIES GOJO www.gojo.com GRAVITY UK LLP Sutton,PO Box 371, Surrey SM1 9GJ Tel : Fax: Email: GMS Kinneil House, Kirk Entry, Polmont, Falkirk FK2 0QS Tel : Fax: Email: Units 5 & 6, Stratus Park, Brinklow, Milton Keynes 0DE MK10 Tel : Fax: Email: SUPPLIER ADDRESS BOOK HIPPO LEISURE PRODUCTS LTD IDASS FITNESS INDOOR CYCLING GROUP Unit 18, Estover Road, Estover, PO Box 4086, Glastonbury, Carwood Park, Selby Road, Leeds, Plymouth, Devon PL6 7PY Somerset BA16 0WE West Yorkshire LS15 4LG Tel : +44 (0)1752 313075 Tel : +44 (0)844 800 9310 / Tel : +44 (0)113 287 8583 Fax: +44 (0)1752 313063 +44 (0)1458 840808 Email: [email protected] Email: [email protected] Fax: +44 (0)844 800 9349 / www.indoorcycling.com www.hippoleisure.com +44 (0)1458 840529 Email: [email protected] INDOOR WALKING HUR (UK) LTD www.idass.com C/Josep Anselm Clave, 27 local, Suite 4, Global House, Moorside, Esplugues, 08950 Barcelona, Spain Colchester, Essex CO1 2TW IDEA HEALTH & FITNESS Tel : +34 93 480 2216 Tel : +44 (0)1206 798864 ASSOCIATION Fax: +34 93 480 2566 Email: [email protected] 10455 Pacific Center Court, Email: [email protected] www.huruk.co.uk San Diego, CA 92121, US www.indoorwalking.net Tel : +1 858 535 8979 HUTCHISON TECHNOLOGIES Fax: +1 858 535 8234 INNOFIT, INC. Innovation Centre, 1 Harrison Email: contact@ideafit.com 1723 S. Boyd, Santa Ana, CA 92705, US Road, Dundee, Angus DD2 3SN www.ideafit.com Tel : +1 714 258 1111 Tel : +44 (0)1382 835007 Fax: +1 714 258 2111 Fax: +44 (0)1382 835001 IDEAL BOILERS Email: innofi[email protected] Email: [email protected] PO Box 103, National Avenue, Kingston www.innofitinc.com www.hutchison-t.com Upon Hull, East Yorkshire HU5 4JN Tel : +44 (0)1482 492251 INSTYLE HYDRO PHYSIO Fax: +44 (0) 1482 448858 55 Dunnings Road, East Grinstead, Cockshutt Lane, Broseley, Email: [email protected] West Sussex RH19 4AD Telford, Shropshire TF12 5JA www.idealboilers.com Tel : +44 (0)1342 315933 Tel : +44 (0)1952 885112 Fax: +44 (0)1342 316291 Email: [email protected] IHRSA INTERNATIONAL Email: duncan@instylefitness.co.uk www.hydrophysio.com HEALTH, RACQUET & www.instylefitness.co.uk SPORTSCLUB ASSOCIATION ICON VOCATIONAL TRAINING 263 Summer Street, Boston, IROBIC LTD 61 Newport Road, Caldicot, MA 02210, USA Chroma House, Business & Technology Monmouthshire NP26 4BR Tel : +1 617 951 0055 Centre, Shire Hill Industrial Estate, Tel : +44 (0)1291 423655 Fax: +1 617 951 0056 Saffron Walden, Essex CB11 3AQ Fax: +44 (0)1291 423639 Email: [email protected] Tel : +44 (0)870 833 8919 Email: [email protected] www.ihrsa.org Fax: +44 (0)1799 516486 www.icon-training.com Email: [email protected] INCENTIVATED LTD www.irobicshop.co.uk IDASS 1 Love Lane, London EC2V 7JN 17 Scott Close, Farnham Common, Tel : +44 (0)845 130 3985 IRON GRIP BARBELL COMPANY Buckinghamshire SL2 3HT Fax: +44 (0)845 230 3985 4012 West Garry Avenue, Tel : +44 (0)1753 642961 Email: [email protected] Santa Ana, CA 92704, US Fax: +44 (0)1458 840529 www.incentivated.com Tel : +1 714 850 6900 Email: [email protected] Fax: +1 714 850 6910 www.idass.com Email: [email protected] www.irongrip.com 174 SUPPLIER ADDRESS BOOK 175 offi[email protected] [email protected] [email protected] [email protected] [email protected] +44 (0) 121 559 9999 559 +44 (0) 121 +44 (0)1268 491909 +44 (0)1242 282404 +44 (0)1923 264660 +1 559 256 +1 559 8100 +44 (0)1454 269443 +44 (0) 9000 559 121 +44 (0)1268 548987 282527 +44 (0)1242 +44 (0)1923 264400 +1 559 256 +1 559 8000 +44 (0)1454 269445 www.keytracker.com KINGSWOOD LEISURE SERVICES www.kingswoodleisuredirect.co.uk RADA / MIRA KOHLER www.radacontrols.com www.keyservice.ltd.uk LTD KEYTRACKER Keyper House (Unit 3), Station Road, Rowley Regis, West Midlands, B65 0JY, UK Tel : Fax: Email: Kingswood House, College 37 Gardens, North Chingford, London E4 7LN Tel : Fax: Email: Cromwell Road, Cheltenham, 5EP GL52 Gloucestershire Tel : Fax: Email: www.keiser.com LTD KEYSERVICE The Old Chapel, Primrose 69 Hill, Kings Langley, Hertfordshire WD4 8HX Tel : Fax: Email: KEISER Cherry2470 Avenue, US 93706, CA Fresno, Tel : Fax: DISTRIBUTOR: UK Keiser UK, Unit 2, Damery Berkeley, Woodford, Works, 9JR GL13 Gloucestershire Tel : Fax: Email: [email protected] [email protected] [email protected] sales@jordanfitness.co.uk [email protected] +44 (0)845867 4952 +44 (0)1604 783445 +44 (0)1945 880157 +44 (0)1782 644365 +44 (0)1684 830159 +44 (0)800 525 525 +44 5533 335 (0)117 +44 (0)1945 880257 +44 (0)1782 644900 www.kal-tech.co.uk www.juiceperformance.co.uk KALTECH Farley House, Tewkesbury Road, Berrow, 6JQ WR13 Worcestershire Malvern, Tel : Fax: Email: www.jhtuk.co.uk JOHNSONDIVERSEY Weston Favell Centre, Northampton, Northamptonshire NN3 8PD Tel : Fax: www.jordanfitness.co.uk PERFORMANCE JUICE TRAINING LTD Henleaze House, Harbury 13 Road, 4PN BS9 Somerset Bristol, Henleaze, Tel : Email: Email: www.johnsondiversey.com FITNESS JORDAN Highway, Cherry Farm, Walpole 7QX PE14 Cambridgeshire Wisbech, Tel : Fax: Email: JOHNSON HEALTH TECH UK LTD UK TECH HEALTH JOHNSON Lakeside House, Trentham Office Village,Trentham Lakes South, Stoke- on-Trent, Staffordshire 8GQ ST4 Tel : Fax: Email: [email protected] [email protected] [email protected] [email protected] [email protected] +44 (0)20 7490 0708 +44 (0)8707 504040 +44 (0)1730 264915 +44 (0)1509 226475 +44 (0)118 929 8001 +44 (0)20 6821 7251 +44 (0)8707 506070 +44 (0)1730 262552 +44 (0)1509 226474 +44 (0)844 0077 418 www.ansell.co.uk www.jellymedia.com PARTNERS & ANSELL JOHN Ironmonger 19-23 House, Overseas London 3QNRow, EC1V Tel : Fax: Email: www.jbcorrie.co.uk LTD JELLYMEDIA The White House, 6 Queens Square, Poulton-le-Fylde, Lancashire FY6 7BN Tel : Fax: Email: www.isrm.co.uk J B CORRIE & CO LTD Petersfield, Road, Frenchmans Hampshire GU32 3AP Tel : Fax: Email: www.ispal.org.uk ISRM Beckwith John Sir Centre, Loughborough Loughborough, University, 3TU Leicestershire LE11 Tel : Fax: Email: ISPAL INSTITUTE FOR SPORT, PARKS AND LEISURE BusinessAbbey Centre,1650 Arlington Business Park, Theale, Reading, Berkshire 4SA RG7 Tel : Fax: Email: SUPPLIER ADDRESS BOOK LADIES WORKOUT EXPRESS LEISURE SOUND SOLUTIONS LINDLEY CATERING 2nd Floor, 31 Bruce Street, Ground Floor, Jupiter House, High HOLDINGS LTD Belfast, Co. Antrim BT2 7JD Street, Tattenhall, Cheshire CH3 9PX The Mellor Building, Queens Tel : +44 (0)28 90 245 004 Tel : +44 (0)1829 771166 Road, Penkhull, Stoke-on-Trent, Fax: +44 (0)28 90 245 004 Email: [email protected] Staffordshire ST4 7TR Email: [email protected] www.leisuresoundsolutions.co.uk Tel : +44 (0)1782 573200 www.ladiesworkoutexpress.co.uk Fax: +44 (0)1782 573299 LEISURE-NET SOLUTIONS LTD Email: [email protected] LAYTON BLACKHAM GROUP Park Farm, Hethersett, Norwich, www.lindleycatering.co.uk Weston House, 246 High Holborn, Norfolk NR9 3DL London WC1V 7EX Tel : +44 (0)1603 814233 LINK LOCKERS Tel : +44 (0)870 160 0201 Fax: +44 (0)7092 811792 Link House, Halesfield 6, Telford, Email: [email protected] Email: [email protected] Shropshire TF7 4LN www.layton-blackham.com www.leisure-net.org Tel : +44 (0)8000 733300 Fax: +44 (0)1952 684312 LEGEND CLUB MANAGEMENT LIFE FITNESS Email: [email protected] SYSTEMS (UK) LTD Queen Adelaide, Ely, www.linklockers.co.uk Marlborough House, Westminster Cambridgeshire CB7 4UB Place, York Business Park, York, Tel : +44 (0)1353 666017 LITTLE SUPERSTARS East Yorkshire YO26 6RW Fax: +44 (0)1353 666018 53 Portola Close, Grappenhall, Tel : +44 (0)1904 529560 Email: life@lifefitness.com Cheshire WA4 2SW Fax: +44 (0)1904 787871 www.lifefitness.com Tel : +44 (0)7904 311552 Email: [email protected] Email: [email protected] www.legendware.co.uk LIFESTYLE ENTERTAINMENT www.littlesuperstars.co.uk SOLUTIONS LTD LEISURE ADVANTAGE LTD 16 Queensway North, Walton-on- LOCKER SOLUTIONS Brook Henderson House, 37-43 Blagrave Thames, Surrey KT12 5QW Suite 270, 176 Finchley Road, Street, Reading, Berkshire RG1 1PZ Tel : +44 (0)800 756 6870 London NW3 6BT Tel : +44 (0)118 900 8000 Fax: +44 (0)1932 880642 Tel : +44 (0)800 781 1714 Fax: +44 (0)118 900 8011 Email: [email protected] Fax: +44 (0)1926 883180 Email: [email protected] www.lifestylesolutions.co.uk Email: [email protected] www.leisure-advantage.co.uk www.lockersolutions.co.uk LIFETIME HEALTH & FITNESS LTD LEISURE FINANCE PLC Floor 11, Clifton Heights, Triangle LONDON LEISURE COLLEGE 1-7 Beechwood Road, Luton, West, Bristol, Somerset BS8 1EJ Crystal Palace National Sports Bedfordshire LU4 8RR Tel : +44 (0)870 702 7273 Centre, Ledrington Road, Upper Tel : +44 (0)8701 625900 Fax: +44 (0)117 907 8201 Norwood, SE19 2BB Fax: +44 (0)8701 625901 Email: [email protected] Tel : +44 (0) 20 8676 7550 Email: info@leisure-finance.co.uk www.lifetimehf.co.uk Fax: +44 (0) 20 8676 7551 www.leisure-finance.co.uk E-mail: enquiries@ LIGHTMASTERS UK LTD londonleisurecollege.co.uk LEISURE SAFETY LINK 15 Little End Road, Eaton Socon, St www.londonleisurecollege.co.uk 257B Staines Road West, Ashford, Neots, Cambridgeshire PE19 8JH Middlesex, TW15 1RT Tel : +44 (0)1480 407727 LOUGHBOROUGH COLLEGE Tel : +44 (0)7949 053951 Fax: +44 (0)1480 407757 Radmoor Road, Loughborough, Email: intafi[email protected] Email: [email protected] Leicestershire LE11 3BT www.intafitness.com www.lightmasters.co.uk Tel : +44 (0)1509 215831 Fax: +44 (0)1509 618109 Email: [email protected] www.loucoll.ac.uk 176 SUPPLIER ADDRESS BOOK 177 [email protected] info@ [email protected] [email protected] [email protected] +44 (0)1689 882288 +44 (0)1277 217406 +44 (0)20 2780 7917 +1 866 7958 759 +44 (0)1689 882200 +44 (0)1277 214100 +44 (0)20 2780 7917 +44 (0)845 362 8311 +1 877 755 4279 www.dmxmusic.co.uk FITNESS MORTONS EQUIPMENT UK LTD mortonsfitnessequipment.com www.mortonsfitnessequipment.com www.momentumbd.co.uk SURFACES SPORTS UK MONDO www.mondosport.co.uk MEDIA MOOD Forest Lodge, Westerham Road, Keston, Kent BR2 6HE Tel : Fax: Email: Tallon24 Road, Hutton, Brentwood, Essex 1TE CM13 Tel : Fax: Email: DEVELOPMENT Piccadilly,212 London 9HG W1J Tel : Fax: Email: Units 1 & 2, St. Mary’s Industrial Park, Talbot Road, Newton, Hyde, Cheshire 4HN SK14 Tel : Email: www.mindbodyonline.com BUSINESS MOMENTUM MINDBODY INC MINDBODY Suite 220, 4051 Broad Street, San US 93401, CA Obispo, Luis Tel : Fax: Email: [email protected] [email protected] info@memfirst.com [email protected] [email protected] +44 (0)1392 824997 +1 508 653 7444 +49 (0)40 7975 1559 +44 (0)1559 384814 +44 (0)1392 824510 +1 508 653 3399 +49 (0)40 796 7012 +44 (0)1559 384097 +44 (0)1462 670327 www.millaquia.co.uk www.memfirst.com LTD MILLAQUIA Venture Centre, Matford, Yeoford Way, Marsh Barton, Exeter, Devon EX2 8LB Tel : Fax: Email: www.medxonline.co.uk INC MEMBERSFIRST, Road, Commonwealth 321 US 01778, MA Wayland, Tel : Fax: Email: www.motomed-medimotion.co.uk GERMANY MEDX 10B, August-Somann-Weg Germany Hamburg, D-21147, Tel : Fax: Email: MEDIMOTION LTD MEDIMOTION New Inn, Pencader, 9AZ SA39 Carmarthenshire Tel : Fax: Email: MILON INDUSTRIES GMBH INDUSTRIES MILON c/o Holm Hofmann, 63 Lytton Avenue, Letchworth, Hertfordshire SG6 3HY Tel : Email: www.milon.com info@matrixfitness.co.uk [email protected] [email protected] [email protected] [email protected] +44 (0)1442 418501 +44 (0)870 432 0406 +44 (0)1782 572002 +44 (0)1376 502027 +44 (0)20 8900 2025 +44 (0)1442 418500 +44 (0)845 225 5008 +1 925 606 6919 +44 (0)1782 749100 +44(0)20 8556 5336 8556 +44(0)20 +44 (0)1376 501199 +44 (0)20 8903 7005 www.matrixfitness.co.uk MAXIMUSCLE LTD 1 Horizon Point, Swallowdale Lane, Hemel 7FZ HP2 Hertfordshire Hempstead, Tel : Fax: www.massdesigners.com LTD MAGMED Needham13 Place, St. Stephen’s Square, Norwich, Norfolk 3SD NR1 Tel : Fax: www.magmed.com KINETICS MARPO Avenue, Lindbergh 258 Livermore, US CA 94551, Tel : www.marpokinetics.com MATRIX FITNESS SYSTEMS LTD City27-61 Road, Stoke-on- Trent, Staffordshire 1DP ST4 Tel : Fax: Email: www.lsaprojects.co.uk DESIGNERSMASS 44 Newport Road, London 6PJ E10 Tel : Email: www.prophireanddeliver.co.uk The Barn, White Horse Lane, Witham, Essex CM8 2BE Tel : Fax: Email: www.maximuscle.com MAYFAIR GYM SALES & LEASING Unit 20, Popin Business Centre, South Wembley, MiddlesexWay, HA9 0HF Tel : Fax: Email: Email: LSA PROJECTS LTD PROJECTS LSA SUPPLIER ADDRESS BOOK MOULTON COLLEGE NESTLÉ PROFESSIONAL NRG STOP West Street, Moulton, INFORMATION CENTRE 4 Castle Boulevard, Nottingham, Northamptonshire NN3 7RR St George’s House, Park Lane, Nottinghamshire NG7 1FB Tel : +44 (0)1604 491131 Croydon. CR9 1NR Tel : +44 (0)115 920 9057 Fax: +44 (0)1604 491127 Tel : +44 (0)20 8686 3333 Email: [email protected] Email: [email protected] Fax: +44 (0)20 8680 2566 www.nrgstop.com www.moulton.ac.uk www.nestleprofessional.co.uk NUCO TRAINING LTD MULTIPOWER FITNESS NESTLÉ WATERS DIRECT Endeavour House, Central Treviscoe, AND NUTRITION 4050 Chancellor Court, Oxford Business St. Austell, Cornwall PL26 7QP Atlantic Multipower UK Ltd, Park South, Garsington Road, Cowley, Tel : +44 (0)8456 444999 Robert Denholm House, Nutfield, Oxford, Oxfordshire OX4 2GX Fax: +44 (0)1726 828170 Redhill, Surrey RH1 6YS Tel : +44 (0)1865 398830 Email: [email protected] Tel : +44 (0)1737 821840 Fax: +44 (0)1865 398180 www.nucotraining.com Fax: +44 (0)1737 822293 Email: See website www.multipoweruk.com www.nestle-waters.com NUTRICHEM DIAT + PHARMA GMBH MULTITR A X U.K . LTD NORDIC SAUNA AND Am Espan 1-3, 91154 Roth, Germany The Sail Loft, Limehouse Court, 3-11 LEISURE LTD Tel : +49 (0)91 71 803 381 Dod Street, London E14 7EQ Unit 18, Charlwood Road, East Fax: +49 (0)91 71 803 190 Tel : +44 (0)20 7093 2650 Grinstead, West Sussex RH19 2HL Email: [email protected] Fax: +44 (0)20 7093 1009 Tel : +44 (0)1342 333999 www.nutrichem.de Email: [email protected] Fax: +44 (0)1342 333990 www.multitraxuk.com Email: [email protected] NYTRAM PRO GYM www.nordic.co.uk EQUIPMENT LTD NATIONAL EXTENSION COLLEGE Unit 15, Claycliffe Business Park, The Michael Young Centre, Purbeck Road, NORDIC WALKING UK/ Cannon Way, Barugh Green Road, Cambridge, Cambridgeshire CB2 8HN EXERCISE ANYWHERE Barnsley, South Yorkshire S75 1JU Tel : +44 (0)1223 400200 93b Weston Road, Olney, Tel : +44 (0)1226 390222 Fax: +44 (0)1223 400321 Buckinghamshire MK46 5AA Fax: +44 (0)1226 390333 Email: [email protected] Tel : +44 (0)845 260 9339 Email: info@ www.nec.ac.uk Email: [email protected] nytramprogymequipment.co.uk www.nordicwalking.co.uk www.nytramprogymequipment.co.uk NATIONAL STUDIO CYCLING REGISTER NSCR NORRMEJERIER OCTANE FITNESS UK LTD Court Garden Leisure Complex, Pound Mariehemsvagen 10, SE-906 Umea, Sweden 13-21 High Street, Guildford, Lane, Marlow, Buckinghamshire SL7 2AE Tel : +46 90 18 28 00 Surrey GU1 3DL Tel : +44 (0)1628 405200 www.norrmejerier.se Tel : +44 (0)7799 475366 Email: [email protected] Fax: +44 (0)20 8744 9053 www.nscr.co.uk NORTHERN FITNESS & Email: info@octanefitness.com EDUCATION LTD www.octanefitness.com NAUTILUS UK 9A Cleasby Road, Menston, Nr. 4 Vincent Avenue, Crownhill, Milton Ilkley, West Yorkshire LS29 6JE OJMAR SA Keynes, Buckinghamshire MK8 0AB Tel : +44 (0)1943 879816 52 Firwood Avenue, St. Albans, Tel : +44 (0)1908 267345 Fax: +44 (0)1943 870887 Hertfordshire AL4 0TE Fax: +44 (0)1908 267346 Email: info@northernfitness.co.uk Tel : +44 (0)1727 840513 Email: [email protected] www.northernfitness.co.uk Email: [email protected] www.nautilus.com www.ojmar.es 178 SUPPLIER ADDRESS BOOK 179 powering www.inko.de sports nutrition GO PROFESSIONAL, for plenty of demands [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] +44 (0)1484 517221 +44 (0)1638 665922 +31 (0)13 +31 4675 429 +34 965 666 793 +44 (0)800 068 4828 +44 (0)1484 517222 +44 (0)1638 662589 +31 (0)13 +31 4657 659 +44 (0)141 3400 959 +34 965 070 675 www.prs.co.uk 29-33 Berners Street,London 3AB W1T Tel : Email: www.ptsacademy.co.uk RIGHT PERFORMING SOCIETY (PRS) LTD The Vinery, Bents House, 21 Bents 21 House, Vinery, The Street, Huddersfield, Belmont West Yorkshire 5BZ HD1 Tel : Fax: Email: www.perfectuk.com TRAINING PERFORMANCE SOLUTIONS LTD www.pellikaan.com PERFORMANCE PERFECT PRODUCTS LTD Victoria13-15 Newmarket, Way, Suffolk CB8 7SH Tel : Fax: Email: www.pegasustraining.co.uk PELLIKAAN CONSTRUCTION LTD Hub VanDr. Doorneweg 95, 5026 Netherlands The Tilburg, RB, Tel : Fax: Email: www.pavigym.com PEGASUS TRAINING Netherton 242 Road, Anniesland, Glasgow 1BJ G13 Tel : Email: PAVIGYM Protective Comfort Group International, Partida Canastell I-98-100, Apto.03690 61, San Vicente del Raspeig, Alicante, Spain Tel : Fax: Email: intsales@paramountfitness.com sales@onsitefitness.co.uk info@optimumfitness.biz info@optimallifefitness.com [email protected] info@olympixfitness.co.uk +1 323 724 2000 +44 (0)1332 294419 +44 (0)1634 883486 +44 (0)870 950 7311 +44 237 0794 (0)113 +1 323 721 2121 +1 323 721 +44 (0)1332 294512 +44 (0)1634 883444 +44 (0)870 950 7315 +44 237 0688 (0)113 +44 (0)8081 782666 (0)8081 +44 www.paramountfitness.com www.onsitefitness.co.uk CORP FITNESS PARAMOUNT 6450 East Bandini Boulevard, Los US 90040-3185, CA Angeles, Tel : Fax: Email: www.optimumfitness.biz OSF LTD Suite 10, Keynes House, Chester Park, Alfreton Road, Derby, Derbyshire DE21 4AS Tel : Fax: Email: www.leisuremost.com LIFE OPTIMAL THE www.optimallifefitness.com LTD UK FITNESS OPTIMUM Pembroke, Medway211 Enterprise Hub, University of Greenwich at Medway, Chatham Maritime, Kent ME4 4TB Tel : Fax: Email: FITNESS GROUP FITNESS Unit CW2, The Cranewell, 2 Michael Road, Fulham, London SW6 2AD Tel : Fax: Email: www.olympixfitness.co.uk ONLINE LEISURE SYSTEMS LTD Devonshire House, Devonshire Avenue, Leeds, West Yorkshire LS8 1AY Tel : Fax: Email: OLYMPIX FITNESS SPECIALISTS Unit 1, Fernbank Buildings, Buildings, Fernbank 1, Unit Fernbank Avenue,Barnoldswick, Lancashire5JW BB18 Tel : Email: SUPPLIER ADDRESS BOOK PNEUMEX INC PRECOR 2605 North Boyer Avenue, Amer Sports UK Ltd, Theta Building, Sandpoint, ID 83864, US Lyon Way, Frimley, Surrey GU16 7ER Tel : +1 208 265 4105 Tel : +44 (0)1276 404900 Fax: +1 208 265 9651 Fax: +44 (0)1276 404901 PHYSICAL COMPANY LTD Email: [email protected] Email: [email protected] 2a Desborough Industrial Park, www.pneumex.com www.precor.com Desborough Park Road, High Wycombe, POCKET PT PREMIER SOFTWARE SOLUTIONS Buckinghamshire HP12 3BG 287 Lyham Road, London SW2 5NS Premier House, 3 Hollies Court, Tel : +44 (0)1494 769222 Tel : +44 (0)20 7617 7880 Cannock, Staffordshire WS11 1DB Fax: +44 (0)1494 769333 Email: [email protected] Tel : +44 (0)1543 466580 Email: [email protected] www.pocketpt.co.uk Fax: +44 (0)1543 466579 www.physicalcompany.co.uk Email: [email protected] PORTMAN ASSET FINANCE LTD PHYSIQUE www.premiersoftware.co.uk 3rd & 4th Floors, 15/17 The PTE Group Ltd, Unit 8, Centurion Drapery, Northampton, PREMIER TRAINING Park, Davyfield Road, Blackburn, Northamptonshire NN1 2ET INTERNATIONAL Lancashire BB1 2QY Tel : +44 (0)844 800 8825 Premier House, Willowside Park, Canal Tel : +44 (0)1254 669100 Fax: +44 (0)844 800 8826 Road, Trowbridge, Wiltshire BA14 8RH Fax: +44 (0)1254 669101 Email: info@portmanassetfinance.co.uk Tel : +44 (0)8451 90 90 90 Email: [email protected] www.portmanassetfinance.co.uk www.premierglobal.co.uk www.pteplc.co.uk POWER PLATE PRO ACTIVE HEALTH LTD PHYSIQUE SPORTS INTERNATIONAL LTD Quarry Court, Bell Lane, Cassington, Unit 8, Centurion Park, Davyfield Road, 9a Utopia Village, 7 Chalcot Road, Oxfordshire OX29 4DS Blackburn, Lancashire BB1 2QY Primrose Hill, London NW1 8LH Tel : +44 (0)1865 886300 Tel : +44 (0)1254 669100 Tel : +44 (0)20 7586 7200 Fax: +44 (0)1865 886301 Fax: +44 (0)1254 669101 Fax: +44 (0)20 7483 7660 Email: [email protected] www.pteplc.co.uk Email: [email protected] www.proactive-health.co.uk PILATES SOLUTIONS LTD www.powerplate.co.uk PROFESSIONAL FITNESS PO Box 433, Witney, POWERBLOCK FITNESS LTD INSURANCE Oxfordshire OX28 9FA PO Box 433, Witney, Globe House, 24 Turret Lane, Tel : +44 (0)800 434 6110 Oxfordshire OX28 9FA Ipswich, Suffolk IP4 1DL Email: [email protected] Tel : +44 (0)1993 885080 Tel : +44 (0)1993 862004 www.pilatessolutions.co.uk Fax: +44 (0)1999 885081 Fax: +44 (0)870 121 7592 PILATES TRAINING SOLUTIONS Email: info@powerblockfitness.com Email: professionalfi[email protected] 3 Hurlands Business Centre, Badshot www.powerblockfitness.com www.professional-fitness.co.uk/ Lea, Farnham, Surrey GU9 9JE index.asp?ref=Opps PPL MUSIC LICENSING Tel : +44 (0)845 094 4916 1 Upper James Street, London W1F 9DE PROLAB NUTRITION EUROPE Email: belinda@pilatestrainingsolutions. Tel : +44 (0)20 7534 1203 Prolab House, Rose Green Road, co.uk Fax: + 4 4 ( 0 ) 20 7534 1111 Fishponds, Bristol, Somerset BS5 7XE www.pilatestrainingsolutions.co.uk Email: [email protected] Tel : +44 (0)117 935 5554 www.ppluk.com Fax: +44 (0)117 951 4084 Email: [email protected] www.prolab.co.uk 180 SUPPLIER ADDRESS BOOK 181 Pulse Pulse is the UK’s Pulse is the UK’s leading total leisure solutions company, with the most comprehensive range of fitness equipment, products and services across the leisure industry. Whether refurbishing old leisure facilities or building new, can fund it, build it, equip it, staff it, manage it, maintain it and promote it. 01260 294610 info@pulsefitness.com www.pulsefitness.com future with with future Pulse... build a a build healthier CLUB-PULSE.COM PULSESELECT.COM PULSESOCCER.COM PULSEFITNESS.COM info@reflex-nutrition.com [email protected] [email protected] [email protected] [email protected] +44 (0)870 3354 757 +44 (0)20 0234 7434 +44 (0)20 7093 1009 +44 (0)870 460 4988 881 1268 +1 310 +44 (0)870 3353 757 +44 (0)20 0100 7434 +44 (0)20 7093 2650 +44 (0)1246 435251 885998 +44(0)1273 +1 800 6280 976 www.reflex-nutrition.com www.redbull.com REFLEX NUTRITION LTD The Agora, 2nd Floor West, Ellen Street, Hove, East Sussex BN3 3LN Tel : Fax: Email: www.multitrax.com RANGE3D LTD www.oxygen-consulting.co.uk INTERNATIONAL REALRYDER www.realryder.com BULL RED Street, Tooley 155-171 London SE1 2JP Tel : Fax: Email: PUSH AND LIFT Multitrax UK Ltd, The SailLoft, Limehouse Court, Dod Street, 3-11 London 7EQ E14 Tel : Fax: Email: Fanshaw41 Road, Eckington, Sheffield, South Yorkshire 4BW S21 Tel : www.range3d.com ASSOCIATES ALGAR RAYMOND Oxygen Cleveland Consulting, House, 42 Cleveland Road, Brighton, East Sussex BN1 6FG Tel : Fax: Email: 3200 Airport Avenue, Unit 21, Santa Monica, CA 90405, US Tel : Fax: Email: info@pulsefitness.com [email protected] [email protected] [email protected] [email protected] [email protected] +44 (0)870 609 1394 +44 (0)1260 299282 +44 (0)1254 669101 +44 (0)1625 611125 +46 (0)416 257 20 +44 (0)1753 740075 +44 (0)844 8000 1651 +44 (0)1260 294600 +44 (0)1260 +44 (0)1254 669100 +44 (0)1625 500000 (0)1625 +44 +46 (0)416 257 00 +44 (0)1753 740074 www.pulsefitness.com PURUS Sweden Sjobo, 31 275 Sodergatan 7, DISTRIBUTOR: UK Purus UK, PO Box 4746, Warwick, 9FR CV34 Warwickshire Tel : Fax: www.pteplc.co. SOLUTIONS FITNESS PULSE The Bromley Centre, Bromley Road, 1PT Congleton, CW12 Cheshire Tel : Fax: Email: www.promotions81.com PTE GROUP LTD Unit 8, Centurion Park, Davyfield Road, Blackburn, Lancashire BB1 2QY Tel : Fax: Email: www.purus.se www.promotepr.com PROMOTIONS LTD 81 Lyme House, Heather Close, Park, Business Green Lyme Macclesfield, Cheshire 0LR SK11 Tel : Fax: Email: Tel : Fax: Email: Email: PROMOTE LTD PR Water Place, Down Lodge, Place Down Oakley, Windsor, Berkshire SL4 5UG Tel : Fax: Email: SUPPLIER ADDRESS BOOK RESOLUTION DESIGN LTD SALES MAKERS LTD SDA SOLUTIONS 58 Northgate Street, Devizes, Mill House, Water Run, Round Foundry Media Centre, Foundry Wiltshire SN10 1JJ Hitcham, Suffolk IP7 7LN Street, Leeds, West Yorkshire LS11 5QP Tel : +44 (0)1380 728898 Tel : +44 (0)1449 744222 Tel : +44 (0)870 607 1966 Fax: +44 (0)1380 738556 Fax: +44 (0)1449 740315 Fax: +44 (0)870 607 1990 Email: [email protected] Email: [email protected] Email: [email protected] www.fitnessmarketing.co.uk www.salesmakersinternational.com www.sdasolutions.com RETENTION MANAGEMENT SAQ INTERNATIONAL SELECTER LTD 74 All Saints Road, Bromsgrove, Unit 12, Asfordby Business Park, Welby, Business & Technology Centre, Worcestershire B61 0AQ Melton Mowbray, Leicestershire LE14 3JL Chroma House, Shire Hill, Saffron Tel : +44 (0)1527 870875 Tel : +44 (0)1664 810101 Walden, Essex CB11 3AQ Email: [email protected] Fax: +44 (0)1664 810102 Tel : +44 (0)870 833 8919 www.retentionmanagement.com Email: [email protected] Fax: +44 (0)1799 516486 www.saqinternational.com Email: [email protected] THE RETENTION PEOPLE www.selecter.net Carpenter House, Broad Quay, SB SOURCE LTD Bath, Somerset BA1 1UB Concept House, 134 Albert Road, SERVICESPORT UK Tel : +44 (0)1225 388658 South Norwood, London SE25 4JT Servicesport House, Chorley New Road, Fax: +44 (0)1225 388638 Tel : +44 (0)20 8655 4222 Horwich, Bolton, Lancashire BL6 7JG Email: [email protected] Fax: +44 (0)20 8655 2666 Tel : +44 (0)845 402 2456 www.theretentionpeople.com Email: [email protected] Fax: +44 (0)1204 524422 www.sbsource.co.uk Email: [email protected] REVENUE COLLECTION www.servicesport.co.uk SERVICES / RCS SCI-MENTOR NUTRITION Windmill House, 1st Floor, 91- Trafalgar House, Grenville Place, SHAPEMASTER 93 Windmill Road, Sunbury-on- Mill Hill, London NW7 3SA TONING SYSTEMS Thames, Middlesex TW16 7ER Tel : +44 (0)845 331 2646 Unit 3, Queen’s Square Business Park, Tel : +44 (0)8707 879545 Email: [email protected] Huddersfield Road, Huddersfield, Fax: +44 (0)1932 753218 www.sci-mentor.com West Yorkshire HD9 6QZ www.rcs.uk.net Tel : +44 (0)1484 667474 Fax: +44 (0)1484 664141 REVOLUTIONARY PRODUCTS Email: [email protected] Cranleigh, Guildford, Surrey, GU6 8LS www.shapemaster.co.uk Tel : +44 (0)1483 559785 Fax: +44 (0)1483 275552 SCIFIT LTD (UK) SHIRE LEASING PLC Email: [email protected] Lexham House, Forest Road, 1 Calico Business Park, Sandy Way, www.revolutionaryproducts.co.uk Binfield, Berkshire RG42 4HP Tamworth, Staffordshire B77 4BF Tel : +44 (0)1344 300022 Tel : +44 (0)1827 68939 SAFE SPACE LOCKERS Fax: +44 (0)1344 868838 Email: [email protected] Locker House, 7 Barrow Hill Close, Email: info@scifit.uk.com www.shireleasing.co.uk Worcester Park, Surrey KT4 7PT www.scifit.com Tel : +44 (0)870 990 7989 SHOKK LTD Fax: +44 (0)871 431 0452 Trafford Plaza, Seymore Grove, Old Email: [email protected] Trafford, Manchester M16 0LD www.safespacelockers.co.uk Tel : +44 (0)161 877 7870 Fax: +44 (0)161 877 8061 Email: [email protected] www.shokk.co.uk 182 SUPPLIER ADDRESS BOOK 183 [email protected] [email protected] [email protected] [email protected] [email protected] +44 (0)1204 669555 +1 416 482 2742 +1 416 +44 (0)1494 688269 +44 (0)870 850 4320 +44 (0)20 8240 4255 +44 (0)1204 668687 +1 416 482 4050 +1 416 +44 (0)1494 688260 +44 (0)870 850 6266 +44 (0)845 0617 617 +44 (0)20 8240 4153 www.stfitness.com ST FITNESS EQUIPMENT FITNESS ST Central Unit, Off LongworthRoad, Horwich, Bolton, Lancashire BL6 7BL Tel : Fax: Email: www.stottpilates.com www.startrac.com STOCKING UP LTD www.stockingup.co.uk FORESTSTONE 2200 Street, Yonge Suite 500, Toronto, Ontario M4S 2C6, Canada Tel : Fax: Email: www.smuc.ac.uk TRAC EUROPE STAR Unit 4, The Gateway Centre, Cressex Business Park, Coronation Road, High 3SU HP12 Buckinghamshire Wycombe, Tel : Fax: Email: Way, Millbrook House, Bridge SL3 0HH Middlesex Colnbrook, Tel : Fax: Email: Portland House, 104 Church Road, London 2UB SE19 Tel : www.stone-forest.co.uk STOTT PILATES ST MARY’SST UNIVERSITY COLLEGE Waldegrave Road, Strawberry Hill, Twickenham, Middlesex TW1 4SX Tel : Fax: Email: [email protected] info@sportsartfitness.co.uk [email protected] [email protected] +44 (0)1423 873874 +44 (0)1282 778430 +44 (0)1773 828475 +44 (0)1977 679480 +44 (0)1244 347735 +44 (0)1423 873873 +44 (0)1282 779234 +44 (0)1603 814233 +44 (0)1773 828486 +44 (0)1977 679479 +44 (0)1244 321200 www.sportsoft.co.uk Sceptre House, Hornbeam Park, Park, Hornbeam House, Sceptre Harrogate, North Yorkshire HG2 8PB Tel : Fax: Email: www.sportsartfitness.co.uk LTD UK SPORTSOFT 2 Dean Court, Unit 10B, Shuttleworth Mead Business Park, Padiham, Lancashire 7NG BB12 Tel : Fax: Email: www.soundsincorporated.com SPORTA Park Farm, Norwich Road, 3DL Hethersett,Norfolk NR9 Tel : www.sporta.org LTD (UK) SURFACES SPORTS SOUND DYNAMICS LTD Bridge Street, Belper, Derbyshire DE56 1AY Tel : Fax: www.sound-dynamics.co.uk INCORPORATED SOUNDS Bone Lane, Knottingley, Spawd 30 0JGWest Yorkshire WF11 Tel : Fax: Email: www.sportssurfacesuk.com SPORTSART FITNESS UK LTD PO Chester, Box 1010, Cheshire 3WN CH1 Tel : Fax: Email: [email protected] [email protected] [email protected] [email protected] +1 604 648 8214 +44 (0)1865 408388 +44 (0)1727 840513 +44 (0)1491 638072 +44 (0)870 8811 111 +44 (0)161 877 8061 +1 604 6225 818 +44 (0)1865 408380 +44 (0)1727 840513 +44 (0)1491 638606 +44 (0)870 8800 111 +44 (0)161 8777870 www.solostrength.com #803-138 East Esplanade Street, North Vancouver, BC, V7R 2R2 Canada Tel : Fax: Email: www.simonjersey.com SIMPLE LOCKING SOLUTIONS LTD www.skirmettsupplies.co.uk LEISURESOLL GROUP Culham Science Centre, Building C2, Main Avenue, Abingdon, Oxfordshire 3EB OX14 Tel : Fax: www.soll-leisure.co.uk SOLOSTRENGTH PRODUCTS LIFESTYLE 52 Firwood52 Avenue, St. Albans, Hertfordshire AL4 0TE Tel : Fax: www.simplelockingsolutions.co.uk SUPPLIES SKIRMETT PO Box Henley 4709, on Thames, Oxfordshire 6TD RG9 Tel : Fax: Email: www.shokk.co.uk LTD JERSEY SIMON Syke Side Drive, Altham, Accrington, Lancashire BB5 5YE Tel : Fax: Email: SHOKK TRAINING SHOKK Trafford Place, 73Seymour Grove, Old Trafford, Manchester 0LD M16 Tel : Fax: Email: SUPPLIER ADDRESS BOOK STRATEGIC LEISURE LTD TECHNOGYM UK LTD TRAINER SOLUTIONS 3rd Floor, Rutherford House, Warrington Doncastle House, Doncastle Road, INTERNATIONAL LTD Road, Birchwood Science Park, Bracknell, Berkshire RG12 8PE 40 Bowling Green Lane, Warrington, Cheshire WA3 6ZH Tel : +44 (0)1344 300236 Clerkenwell, London EC1R 0NE Tel : +44 (0)1925 855550 Fax: +44 (0)1344 300238 Tel : +44 (0)20 7900 2921 Fax: +44 (0)1925 858769 Email: [email protected] Email: [email protected] Email: [email protected] www.technogym.com www.trainerinternational.com www.strategicleisure.co.uk TEK FITNESS LTD TRION:Z STRIVE ENTERPRISES, INC. Shepherdsgate Barn, Shepherdsgate Old Hall Offices, Burley Lane, 210 Valleybrook Road, Road, Tilney All Saints, Kings Lynn, Appleton Thorn, Warrington, McMurray, PA 15317, US Cambridgeshire PE34 4RP Lancashire, WA4 4RP, UK Tel : +1 724 949 1120 Tel : +44 (0)1553 827462 Tel : +44 (0)1925 262979 Fax: +1 724 949 1290 Fax: +44 (0)1553 829738 Fax: +44 (0)870 160 5238 Email: info@strivefit.com Email: sales@tekfitness.co.uk www.trionz.co.uk www.strivefit.com www.tekfitness.co.uk TRIXTER EUROPE LTD SUNBED & LEISURE THE FIT CO Trixter House, Warren Business Park, SYSTEMS (UK) LTD Unit 1, Waterside Trading Estate, Hamm Knockdown, Gloucestershire GL8 8QY Unit 8, Network Centre, Midland Moor Lane, Addlestone, Surrey KT15 2SN Tel : +44 (0)844 979 4567 Way, Barlborough, Chesterfield, Tel : +44 (0)1932 829900 Fax: +44 (0)844 979 5678 Derbyshire S43 4WW Fax: +44 (0)1932 821129 Email: [email protected] Tel : +44 (0)1246 813468 Email: info@firstfitnessfactory.com www.x-biking.com Fax: +44 (0)1246 812917 www.thefitco.com Email: [email protected] TRUE FITNESS TECHNOLOGY www.sunbedandleisure.co.uk THRISLINGTON SALES LTD 865 Hoff Road, St. Louis, MO 63366, US Prince William Avenue, Sandycroft, Tel : +1 800 426 6570 SUNLIGHT SAUNAS Deeside, Flintshire CH5 2QZ Email: info@truefitness.com 7373 West 107th Street, Overland Tel : +44 (0)1244 520677 www.truefitness.com Park, KS 66212, US Fax: +44 (0)1244 535670 Tel : +1 913 754 0831 Email: [email protected] TTS Fax: +1 775 514 4314 www.thrislingtoncubicles.com Celect House, 12A Fairbairn Road, Email: [email protected] Livingston, West Lothian EH54 6TS www.sunlightsaunas.com TOP LODGE LEISURE LTD Tel : +44 (0)1506 464448 11 Forestry Cottages, Top Lodge, Fax: +44 (0)1506 464430 SUUNTO Fineshade, Northamptonshire NN17 3BB Email: [email protected] Amer Sports UK & Ireland Tel : +44 (0)1780 444695 www.ttsce.co.uk Ltd., Theta Building, Lyon Way, Fax: +44 (0)1780 444219 Frimley, Surrey GU16 7ER Email: [email protected] TUFFSTUFF FITNESS EQUIPMENT Tel : +44 (0)1276 404800 www.top-lodge.co.uk 1325 Franklin Ave, Pomona, Fax: +44 (0)1276 404801 CA 91766, USA www.suunto.com TORKILDSEN BARCLAY Tel : +1 909 629 1600 Wrest Park, Silsoe, Fax: +1 909 629 4967 TANITA EUROPE B.V. Bedfordshire MK45 4HS Email: [email protected] The Barn, Philpots Close, Yiewsley, Tel : +44 (0)1525 754898 www.tuffstuff.net Middlesex UB7 7RY Fax: +44 (0)1525 754366 Tel : +31 (0)1895 438577 Email: offi[email protected] Fax: +31 (0)23 557 9065 www.torkbarc.com Email: [email protected] www.tanita.co.uk 184 SUPPLIER ADDRESS BOOK 185 [email protected] [email protected] sales@yorkfitness.co.uk [email protected] bookings@ymcafit.org.uk +44 (0)20 7350 7467 +44 (0)20 1278 7436 +44 (0)20 7332 7467 +44 (0)1254 669100 +44 (0)1327 701852 +44 (0)20 7689 2407 +44 (0)20 7343 1850 +44 (0)1276 489079 +44 (0)1276 486519 www.zynkdesign.com ZOGGS INTERNATIONAL www.zigzaguk.com DESIGN ZYNK 87 New Cavendish Street, London 6XD W1W Tel : Fax: Email: Courtyard House, The Square, 5SS GU18 Surrey Lightwater, Tel Fax www.zoggs.com www.yorkfitness.com ZIGZAG PTE Group Ltd, Unit 8, Centurion Park, Davyfield Road, Blackburn, Lancashire BB1 2QY Tel : Email: www.yogaprofessionals.co.uk FITNESS YORK Daventry, Way, York Northamptonshire, 4YB NN11 Tel : Email: www.ymcafit.org.uk PROFESSIONALS YOGA 109 Palace Gates Road, London N22 7BL Tel : Email: 111 Great Russell Street, Street, Russell Great 111 3NP WC1B London Tel : Fax: Email: YMCA FITNESS TRAINING INDUSTRY info@ybfit.co.uk [email protected] [email protected] [email protected] [email protected] [email protected] +44 (0)870 803 0701 +44 (0)1382 451163 +44 (0)1462 681852 94 +49 09 99 7621 40 +44 (0)20 7060 2676 +44 (0)870 803 0700 +44 (0)1382 451146 +44 (0)1462 671852 94 +49 09 99 7621 0 +44 (0)800 8199 731 979 2268 +1 519 www.ybfit.co.uk Hollydene, 285a Hersham Road, 5QA KT12 Surrey Walton-on-Thames, Tel : Email: www.xnleisure.com TRAINING YBFIT www.wrightfoundation.com XNLEISURE SYSTEMS LTD Milton Park,115k Abingdon, Oxfordshire 4RZ OX14 Tel : Fax: Email: www.woodway.de THE WRIGHT FOUNDATION Dundee,PO Box 159, Angus 9HF DD1 Tel : Fax: Email: www.vttraining.co.uk INC. MANUFACTURING WAVE www.wavexercise.com WILLMOTT DIXON LTD Letchworth Way, 2, Icknield Spirella Garden City, Hertfordshire SG6 4GY Tel : Fax: www.willmottdixon.co.uk WOODWAY GMBH Steinackerstrasse 20, D-79576 Germany Rhein, Am Weil Tel : Fax: Email: VT TRAINING VT VT House, Grange Drive, Hedge End, 2DQ SO30 Hampshire Southampton, Tel : Email: 7950 Anchor Drive, Windsor, Canada 5E5 N8N Ontario, Tel : Email: [email protected] [email protected] [email protected] twyford.sales@ twyford.sales@ +44 (0)1257 427344 +44 (0)118 940 4200 +44 (0)1264 337177 +44 (0)1270 873864 +44 (0)1257 427019 +44 (0)845366 0845 +44 (0)118 940 4100 +44 (0)845226 1822 +44 (0)1264 334477 +44 (0)1270 879777 www.vialtus.com LTD SAUNAS VIKING BradleyUnit 110, Hall Trading Estate, Standish, Wigan, Lancashire WN6 0XQ Tel : Fax: www.viking-saunas.co.uk www.uafgroup.com VIALTUS SOLUTIONS 5 Roundwood Avenue, Stockley Park, 1FF UB11 Middlesex Uxbridge, Tel : Email: www.ultralifeshop.co.uk UNITED ASSET FINANCE / UAF GROUP 8 Spring Meadows Business Park, Wargrave, Berkshire 8PZ RG10 Tel : Fax: Email: twyfordbathrooms.com www.twyfordbathrooms.com ULTRALIFE LTD Printers End, Gatehouse Aylesbury, Way, 8DB HP19 Buckinghamshire Tel : Email: TWININGS FOODSERVICE FOODSERVICE TWININGS DIVISION South Andover, Hampshire Way, 5AQ SP10 Tel : Fax: www.twiningsfs.co.uk TWYFORD BATHROOMS Alsager, Road, Lawton Staffordshire ST7 2DF Tel : Fax: Email: PRODUCT SELECTOR air conditioning av/multimedia/ catering supplies GS UK Ltd +44 (0)115 844 8000 Daikin Airconditioning sound Equipline Ltd UK Ltd AB Audio Visual +44 (0)1895 272236 Simon Jersey Ltd +44 (0)845 641 9000 +44 (0)1945 476973 +44 (0)870 111 8800 Lindley Catering Audeon Limited Holdings Limited architects/ +44 (0)113 252 4956 +44 (0)1782 573200 computer systems/ software designers GMS MASS Designers +44 (0)1324 711011 children’s fitness ALTeRD Limited +44 (0)20 8556 5336 +44 (0)845 257 8575 Hutchison Cyber Coach Zynk Design Technologies Ltd +44 (0)845 869 2848 CheckFree (now +44 (0)20 7467 7332 +44 (0)1382 835007 part of Fiserv) Gymkids +44 (0)118 977 3889 Leisure Sound Solutions +44 (0)1256 398561 +44 (0)1829 771166 Clarity Commerce associations/ SHOKK Limited Solutions plc trade bodies Lifestyle Entertainment +44 (0)161 877 7870 +44 (0)870 44 44 234 Solutions Ltd BISL ZigZag +44 (0)800 756 6870 Clublead +44 (0)20 8255 3782 +44 (0)1282 863300 +45 3332 4545 CMAE (Club Managers Mood Media Association of Europe) +44 (0)1689 882200 Epic Software Ltd cleaning +44 (0)131 477 2545 +44 (0)247 669 2359 Selecter Ltd Bonasystems Ltd FIA +44 (0)870 833 8919 ESP Ltd +44 (0)1442 419470 +(0)20 8251 5100 +44 (0)20 7420 8560 Sound Dynamics Ltd Gojo IDEA Health & +44 (0)1773 828486 gullMartin +44 (0)1908 588444 +44 (0)7850 140687 Fitness Association Sounds Incorporated +1 858 535 8979 +44 (0)1977 679479 JohnsonDiversey Leisure Safety Link +44 (0)800 525 525 IHRSA +44 (0)7949 053951 +1 617 951 0055 building/ MINDBODY Inc climbing walls ISPAL construction +1 877 755 4279 Revolutionary Products +44 (0)844 418 0077 Createability Optimum Fitness +44 (0)1483 559785 ISRM +44 (0)1256 818915 UK Ltd +44 (0)1634 883444 +44 (0)1509 226474 Pellikaan Construction sporta +31 (0)13 46 57 659 clothing/footwear Premier Software Solutions +44 (0)1603 814233 Corporate Trends Willmott Dixon Limited +44 (0)1543 466580 +44 (0)1462 671852 +44 (0)114 251 3512 SDA Solutions Double XX Ltd +44 (0)870 607 1966 +44 (0)151 531 9950 186 For full contact details, turn to the address book on page 166 PRODUCT SELECTOR SportSoft UK Ltd design energy +44 (0)1423 873873 Alliance Leisure management Services (Design, 001 Ltd consultancy/ Marketing & Project +44 (0)845 389 2001 research Management) +44 (0)1278 444944 Acrobat Consulting environmental +44 (0)161 286 6564 Resolution Design Ltd services +44 (0)1380 728898 Uniq Health & Fitness, Harrow c3 Consultants Ltd The Carbon Trust +44 (0)1785 211616 +44 (0)800 085 2005 disabled access GG Fit Ltd +44 (0)20 7617 7531 Disabled Leisure event management & Fitness UK and Leisure-net Europe Ltd Chill Out Event Solutions Ltd +44 (0)20 3051 6088 Management +44 (0)1603 814233 +44 (0)1344 643409 Evac+Chair Fitspace Health Club, Bournemouth Multitrax U.K. Ltd International Ltd +44 (0)20 7093 2650 +44 (0)121 706 6744 facilities Raymond Algar management Associates Building Additions +44(0)1273 885998 drinks – non-alcoholic +44 (0)1373 454577 SOLL Leisure Group Coconut Commercial +44 (0)1865 408380 A G Barr plc +44 (0)1204 664200 Management Solutions Club Indigo Health Club, Denton Strategic Leisure Ltd +44 (0)7879 626499 +44 (0)1925 855550 Britvic Soft Drinks +44 (0)1245 261871 Vialtus Solutions Torkildsen Barclay +44 (0)845 366 0845 +44 (0)1525 754898 Nestle Waters Direct +44 (0)1865 398830 TTS fencing +44 (0)1506 464448 The Red Bull Company Limited J B Corrie +44 (0)20 3117 2000 +44 (0)1730 262552 Hampshire Racquets & Tennis Country Club cubicles Twinings Food Thrislington Service Division financial services Sales Limited +44 (0)1264 334477 +44 (0)1244 520677 Alliance and General Leasing Limited +44 (0)2476 220000 187 PRODUCT SELECTOR Alliance Leisure FitLinxx Europe Cranlea & Company Gravity UK LLP Services (Design, +44 (0)1256 640140 +44 (0)121 472 0361 +44 (0)845 602 7485 Build & Fund) FitnessAssist Cybex International HaB International +44 (0)1278 444944 +44 (0)1978 660077 UK Ltd Limited Belmont Finance +44 (0)845 606 0228 +44 (0)1926 816100 Health2Fitness (UK) Ltd +44 (0)777 883 5138 Dance Machine HardKore Inc +44 (0)870 458 6962 +44 (0)1260 294610 +1 307 632 3684 Tanita Europe BV Corporate & Medical +44 (0)1895 438577 Direct Fitness HUR (UK) Ltd Finance Ltd +44 (0)78 5356 6999 +44 (0)1206 798864 +44 (0)1928 739712 E.XF Fitness Hydro Physio Harlands Group fitness equipment +44 (0)1473 735115 +44 (0)1952 885112 +44 (0)845 230 1636 Alcan Airex AG Eleiko Sport AB Idass Leisure Advantage Ltd +41 41 789 66 00 +46 35 177070 +44 (0)1753 642961 +44 (0)118 900 8000 Amazon Leisure Ergo-Fit GmbH Indoor Cycling Group Leisure Finance Plc (UK) Ltd & Co. KG +44 (0)113 287 8583 +44 (0)8701 625900 +44 (0)1953 498098 +49 (0)6331 2461 0 Indoor Walking Portman Asset Amer Sports UK Escape Fitness +34 93 480 2216 Finance Ltd & Ireland Ltd +44 (0)1733 313535 +44 (0)844 800 8825 +44 (0)1294 316200 Innofit, Inc Fit-Equip +1 714 258 1111 Revenue Collection Balance Master UK Ltd +44 (0)1706 377216 Services / RCS +44 (0)1293 787075 Instyle +44 (0)8707 879545 Balanced Body Inc. Fitness Systems Limited +44 (0)1342 315933 +44 (0)1204 541710 Shire Leasing plc +1 800 745 2837 iRobic Ltd +44 (0)1827 68939 BBE Boxing Fitness Warehouse Ltd +44 (0)870 833 8919 +44 (0)1772 712888 United Asset Finance +44 (0)1327 701852 Iron Grip Barbell / UAF Group Body Bar Systems Fitness-Mad Company +44 (0)118 940 4100 +1 800 500 2030 +44 (0)1386 859551 +1 714 850 6900 Body Bike Fitter International Inc Johnson Health fitness assessment International A/S +1 403 243 6830 Tech UK Ltd +45 9843 9696 +44 (0)1782 644900 Activio AB Flexi-Sports UK +44 (0)1798 831009 Bodypower Sports Plc +44 (0)1452 770075 Jordan Fitness +44 (0)1604 673000 +44 (0)1945 880257 Assist Creative FreeMotion Fitness Resources Ltd Caloo Ltd +44 (0)113 387 7125 Keiser +44 (0)1978 664743 +1 559 256 8000 +44 (0)845 055 8218 Gervasport Fitech UK Concept2 Ltd +34 91 870 2343 Life Fitness +44 (0)870 744 7252 +44 (0)115 945 5522 +44 (0)1353 666017 188 For full contact details, turn to the address book on page 166 PRODUCT SELECTOR Marpo Kinetics Pneumex Inc Star Trac Europe fitness +1 925 606 6919 +1 208 265 4105 +44 (0)1494 688260 programmes Matrix Fitness Power Plate Stott Pilates Momentum Business Systems Ltd International Ltd +1 416 482 4050 Development +44 (0)1782 749100 +44 (0)20 7586 7200 Strive Enterprises, Inc. +44 (0)20 7917 2780 Mayfair Gym Sales PowerBlock +1 724 949 1120 Nordic Walking/ & Leasing Fitness Limited Technogym UK Ltd Exercise Anywhere +44 (0)20 8903 7005 +44 (0)1993 885080 +44 (0)1344 300236 +44 (0)845 260 9339 Medimotion Precor TEK Fitness Ltd Push and Lift +44 (0)1559 384097 +44 (0)1276 404900 +44 (0)1553 827462 +44 (0)20 7093 2650 MedX Germany Pro Active Health The Optimal Life SAQ International +49 (0)40 796 7012 Limited Fitness Group +44 (0)1664 810101 +44 (0)1865 886300 milon industries GmbH +44 (0)870 950 7315 +44 (0)1462 670327 PTE Group Trixter Europe Ltd fitness servicing Mortons Fitness Equip- +44 (0)1254 669100 +44 (0)844 979 4567 ment UK Ltd Servicesport UK Pulse Fitness Solutions +44 (0)1277 214100 True Fitness +44 (0)845 402 2456 +44 (0)1260 294600 Technology Nautilus UK Range3D Ltd +1 800 426 6570 +44 (0)1908 267345 flooring +44 (0)1246 435251 TuffStuff Fitness Nytram Pro Gym Gerflor RealRyder Equipment Equipment Ltd +44 (0)1926 401500 International LLC +1 909 629 1600 +44 (0)1226 390222 +1 800 976 6280 IDASS Fitness WAVE Manufacturing Octane Fitness UK Ltd. +44 (0)844 800 9310 / SCIFIT Ltd (UK) Inc +44 (0)7799 475366 +44 (0)1458 840808 +44 (0)1344 300022 +1 519 979 2268 Olympix Fitness Pavigym Shapemaster Woodway GmbH Specialists +34 965 675 070 Toning Systems +49 7621 94 09 99 0 +44 (0)8081 782666 +44 (0)1484 667474 York Fitness OSF Ltd SoloStrength +44 (0)1327 701852 food/foodservice +44 (0)1332 294512 Lifestyle Products ZigZag Aimia Foods Paramount Fitness Corp +1 604 818 6225 +44 (0)1254 669100 +44 (0)1942 408600 +1 323 721 2121 SportsArt Fitness Nestle Professional Physical Company Ltd UK Limited +44 (0)20 8686 3333 +44 (0)1494 769222 +44 (0)1282 779234 Physique ST Fitness Equipment +44 (0)1254 669100 +44 (0)1204 668687 189 PRODUCT SELECTOR franchises insurance LSA Projects Ltd Retention Management +44 (0)1376 501199 +44 (0)1527 870875 4D Fitness UK Ltd British Activity +44 (0)800 328 5849 Holiday Insurance Safe Space Lockers The Retention People Services (BAHIS) +44 (0)870 990 7989 +44 (0)1225 388658 ActivKids +44 (0)20 7251 6821 +44 (0)844 800 2366 Skirmett Supplies Xn Leisure Systems John Ansell & Partners +44 (0)1491 638606 Limited Gymophobics Ltd +44 (0)20 7251 6821 +44 (0)870 803 0700 +44 (0)1785 227273 Layton Blackham membership/ Ladies Workout Express Group music/film +44 (0)28 90 245 004 retention +44 (0)870 160 0201 licensing Bright Lime Little Superstars Professional Fitness +44 (0)844 800 8350 Filmbank Sports Club Insurance Distributors Ltd +44 (0)7904 311552 Cogent +44 (0)1993 862004 +44 (0)20 7984 5950 +44 (0)20 7422 1895 The énergie Group Fit32 +44 (0)845 363 1020 CoreQuest lighting – +44 (0)844 800 8957 +44 (0)20 8639 4574 entertainment Performing Right EZ Runner Systems health/nutrition Society Ltd (PRS) Lightmasters UK Ltd +44 (0)870 752 5827 Maximuscle Ltd +44 (0)1480 407727 +44 (0)800 068 4828 +44 (0)1442 418500 Fusing Fitness PPL Music Licensing +44 (0)7789 960362 Norrmejerier lockers +44 (0)20 7534 1203 +46 90 18 28 00 Gladstone Health Craftsman Quality & Leisure Peak Body Fitness Lockers Ltd +44 (0)1491 201010 promotional items & Nutrition +44 (0)1480 405396 First Editions Ltd +44 (0)191 415 7550 Gym Miles Crown Sports +44 (0)20 3178 6647 +44 (0)8707 484100 Reflex Nutrition Ltd Lockers (UK) Ltd Promotions 81 Ltd +44 (0)870 757 3353 +44 (0)1803 555885 Legend Club Management +44 (0)1625 500000 Sci-Mentor Nutrition Fitlockers Systems (UK) Ltd SB Source Ltd +44 (0)845 331 2646 +44 (0)1923 770435 +44 (0)1904 529560 +44 (0)20 8655 4222 Ultralife Limited Keyservice Ltd MembersFirst, Inc +44 (0)845 226 1822 +44 (0)1923 264400 +1 508 653 3399 retail Link Lockers Online Leisure the fit co heating +44 (0)8000 733300 Systems Ltd +44 (0)1932 829900 Ideal Boilers Locker Solutions +44 (0)113 237 0688 +44 (0)1482 492251 +44 (0)800 781 1714 Pocket PT +44 (0)20 7617 7880 190 For full contact details, turn to the address book on page 166 PRODUCT SELECTOR sales/marketing/pr Nordic Sauna and sports drinks/ sports injury Leisure Ltd supplements Bell Systems Services +44 (0)1342 333999 Koolpak Ltd (London) Ltd CLF Distribution Ltd +44 (0)800 180 4285 +44 (0)800 328 1752 Sunlight Saunas +44 (0)1725 514200 +1 913 754 0831 Big Fish PR EAS UK Ltd sunbeds/tanning +44 (0)7738 331019 Viking Saunas Ltd +44 (0)870 350 3270 +44 (0)1257 427019 Sunbed & Leisure Big Wave Media Ltd GlaxoSmithKline / GSK Systems (UK) Ltd +44 (0)845 643 2385 +44 (0)20 8047 5000 +44 (0)1246 813468 security/ Creative Fitness access control Multipower Fitness Marketing and Nutrition surfaces – +44 (0)870 270 6667 Camlock +44 (0)1737 821840 sports/play +44 (0)1323 410996 Gym Screen Media Ltd NRG Stop BSW Berleburger +44 (0)161 442 4205 Codelocks +44 (0)115 920 9057 Schaumstoffwerk +44 (0)1635 239645 Gymhunter Nutrichem diat + +49 (0) 2751 803 0 +44 (0)7731 420745 DORMA UK Ltd pharma GmbH Conica Sports Surfaces +44 (0)1462 477600 +49 (0)91 71 803 01 Hattrick marketing +44 (0)116 727 2864 +44 (0)870 609 3216 Keytracker Perfect Performance Mondo UK Sports +44 (0)121 559 9000 Products Ltd Incentivated Ltd Surfaces +44 (0)1638 662589 +44 (0)845 130 3985 Ojmar S.A. +44 (0)845 362 8311 +44 (0)1727 840513 Prolab Nutrition Jellymedia Ltd Sports Surfaces Simple Locking Solu- Europe Limited +44 (0)8707 506070 (UK`) Ltd tions Ltd +44 (0)117 935 5554 +44 (0)1244 321200 Promote PR Ltd +44 (0)1727 840513 +44 (0)1753 740074 sports equipment swimming pools Sales Makers showers International Ceetex Leisure Ltd Kaltech +44 (0)1449 744222 Kohler Mira / Rada +44 (0)1621 784684 +44 (0)1684 830159 +44 (0)1242 282527 Kingswood Leisure sauna/steam Services swimwear spa/wellness +44 (0)1268 548987 Dalesauna Ltd Zoggs International Physique Sports +44 (0)1423 798630 MillAquia Ltd +44 (0)1276 486519 +44 (0)1392 824510 +44 (0)1254 669100 Helo (UK) Ltd Suunto +44 (0)1342 300555 Stone Forest +44 (0)845 617 0617 +44 (0)1276 404800 MagMed Limited +44 (0)845 225 5008 191 PRODUCT SELECTOR tiling/ceramics Hatch Potential Ltd Pilates Solutions Ltd Nestle Professional +44 (0)7715 435591 +44 (0)800 434 6110 Information Centre Floor Gres Ceramiche +44 (0)800 742842 +39 (0)536 840111 Icon Vocational Pilates Training Training Solutions Stocking Up Ltd H & R Johnson Tiles +44 (0)1291 423655 +44 (0)845 094 4916 +44 (0)870 850 6266 +44 (0)1782 575575 Juice Performance Premier Training Training Limited International washrooms/ training +44 (0)117 335 5533 +44 (0)8451 90 90 90 bathrooms Active IQ Lifetime Health SHOKK Training Aqualisa Products Ltd +44 (0)1480 467950 & Fitness Ltd +44 (0)161 877 7870 +44 (0)1959 560010 Amac Training +44 (0)870 702 7273 St Mary’s University Armitage Venesta +44 (0)1227 831840 London Leisure College College +44 (0)1474 353333 Bodylogic Fitness +44 (0)20 8676 7550 +44 (0)20 8240 4153 Duravit Instructor Training Loughborough College The Wright Foundation +49 7833 70 0 +44 (0)1257 411352 +44 (0)1509 215831 +44 (0)1382 451146 Franz Kaldewei Central Sports Mobilis Performance Top Lodge Leisure Ltd +49 (0) 2382 7850 +44 (0)8445 611995 +44 (0)161 678 0233 +44 (0)1780 444695 Hansgrohe Limited The Club Synergy Moulton College Trainer Solutions +44 (0)870 770 1972 Group +44 (0)1604 491131 International Ltd +1 33 6 10 26 69 00 +44 (0)20 7900 2921 Purus National Extension +46 (0)416 257 00 Discovery Learning College VT Training +44 (0)20 8543 1017 +44 (0)1223 400200 +44 (0)800 731 8199 Twyford Bathrooms +44 (0)1270 879777 European Institute of National Studio Cycling YBFIT Training Fitness (Spain) SL Register NSCR +44 (0)20 7060 2676 +44 (0)845 0944 007 +44 (0)1628 405200 water leisure YMCA Fitness Fight Fit Training Northern Fitness Industry Training Hippo Leisure Products and Development & Education Ltd +44 (0)20 7343 1850 +44 (0)1752 313075 +44 (0)800 141 2649 +44 (0)1943 879816 Yoga Professionals Fitness Industry NUCO Training Ltd +44 (0)20 7689 2407 Education Ltd / FIE +44 (0)8456 444999 +44 (0)845 257 8570 Pegasus Training vending equipment FitPro +44 (0)141 959 3400 +44 (0)20 8586 0101 Autobar UK Performance Training +44 (0)1372 754000 Focus Training Solutions Ltd +44 (0)1204 388330 +44 (0)1484 517222 192 NOTES 193 NOTES 2O1O PREDICTIONS WE’LL SEE MORE WIDESPREAD PARTNERSHIP-WORKING, INVOLVING A NUMBER OF DIFFERENT SECTORS AND FOCUSING ON THE DELIVERY OF GENUINELY CREATIVE SOLUTIONS Georgina Jupp, MD, CK Academy "SFUVSOPGUIFTUPDLNBSLFU XJUIBQPUFOUJBMMJTUJOH Everyone’s talking about data, but in 2010 the CZ7JSHJO"DUJWFUIFPOMZXBZUIFIJHIMZMFWFSBHFE focus must switch to intelligence – using the data we collect more effectively QSJWBUFFRVJUZNPEFMDBOQPTTJCMZ£HFUPVUPGKBJM¤ MIKE HILL, MD, LEISURE-NET SOLUTIONS ROD HILL, CONSULTANT WE’LL SEE THE 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HOWEVER, THE CLOSURE OF THE FIRST UK BUDGET CLUB IS ALSO LIKELY AS WEAKNESSES IN THE BUSINESS MODELS OF SOME BRANDS ARE EXPOSED ray algar, md, oxygen consulting $MVCTXJMMCFHJOUPQFOFUSBUFUIFQFSDFOUPGQFPQMFXIPBSFO¤UHZNNFNCFSTCZQSPWJEJOHTFSWJDFTUPUIPTFXIPEPO¤UWJTJUUIFJS DMVCT UIFSFCZUVSOJOHUIFNJOUP£WJSUVBMNFNCFST¤ NIC JARVIS, MANAGEMENT CONSULTANT 194 THE HEALTH CLUB MANAGEMENT HANDBOOK THE LEISURE MEDIA COMPANY LIMITED PORTMILL HOUSE, PORTMILL LANE, HITCHIN, HERTS, SG5 1DJ, UK TELEPHONE +44 (0)1462 431385 FAX +44 (0)1462 433909 WWW.HEALTHCLUBHANDBOOK.COM [email protected]