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APPENDIX 3 Appraisal Data
The research data presented below features information from community appraisal of disability access at railway stations in the City of Yarra. Records about each station are presented in individual tables with description of the current level of compliance, suggested improvements and other commentaries and images, which are referenced against the eight accessibility categories (TGSI, shelter at WAP, ramp gradient, ramp width, WAP, handrails, signs, accessible parking bays) and against potential hazards. In some instances an additional row is added as ‘other improvements’, when more opportunities for better accessibility, beyond the listed categories, has been observed. For terminology and abbreviations please refer to Section 2 Key Findings and to Appendix 2 Glossary in the main report (pp. 6 and 16).
1. Burnley Railway Station
The Burnley Railway Station services four routes which are Alamein, Belgrave, Glen Waverley and Lilydale.
TABLE 1. BURNLEY STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary TGSI TGSI platform edge 4/4 Large parts of TGSI are worn out and Evidence of damaged TGSI on platform. TGSI entrance 4/4 present trip hazard. TGSI Ramps 2/3 Damaged TGSI needs replacing. Madden Grove top of ramp TGSI is worn out and needs replacing. Tunnel from Madden Grove towards Swan Street does not have directional TGSI for pathway finding.
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TABLE 1. BURNLEY STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Madden Grove exit ramp shows TGSI worn out.
No directional TGSI in tunnel from Madden Grove heading towards Swan Street.
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TABLE 1. BURNLEY STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Shelter at WAP Shelter at WAP available 1/3 Platform P1 and P2 require shelter. Shelter on P3 &4 has a combined platform and shelter
Ramp Gradient Ramp gradient 0/3 Non-compliant access ramps gradient 3/3 P1 & P2 = 1:8 P3 & P4 = 1:8 Other 1:8 Ramp Width Ramp width compliant 3/3 WAP WAP compliant 4/4 P 1 = 4m P 2 = 4.1m P3 & P4 = 10.6 combined platform width Handrails Handrails 3/3 Compliant Some parts of the tunnel do not have Handrails missing. Hand Rail in Tunnel handrails.
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TABLE 1. BURNLEY STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
Signs WAP signs on platform E 4/4 Sign - station name needs to be larger Signs at WAP 4/4 Accessible Nil There are currently no accessible parking Yarra could identify where additional bays may be Parking Bays bays. Capacity identified for construction of installed on land under Yarra’s jurisdiction. 3 bays. Hazard N/A Barrier hoops make it difficult for double Bollards are a hazard for people with double prams, prams, scooters, wheelchairs to navigate scooters and people with low vision. If possible make the and become a hazard. gap larger or remove them.
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2. Clifton Hill Railway Station
Clifton Hill is a major station with train lines to Hurstbridge and South Morang. It is also the gateway to Clifton Hill bus exchange precinct.
TABLE 2. CLIFTON HILL STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary TGSI TGSI 0/2 on Platforms’ edge Clifton Hill is a transfer point railway station, Platforms 1 and 2 require installation of TGSI along the TGSI 0/2 at entrance frequently used by many. platforms’ edge. TGSI ramps 0/4 Install TGSI on both Platform 1 & 2, and at the station entrances.
TGSI need to be installed at Platform 2 railway station entrance both on footpath and on platform.
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TABLE 2. CLIFTON HILL STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary TGSI need to be installed at Platform 1 railway station entrance both on footpath and on platform entrance.
Shelter at WAP Shelter at WAP 2/2 A lovely brand new large shelter close to WAP on both Platform 1 and Platform 2.
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TABLE 2. CLIFTON HILL STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
Ramp Gradient 0 out of 4 ramps Non-compliant access ramps gradient 4/4. This is the northern side of P1. Examples: P1 = 1:10 (and 1:12 at some points) P2 = 1:9 On northern side of Clifton Hill Station, P1 & P2 have extra space where the ramps can be extended to be more accessible.
. Ramp Width Ramp width compliant 4/4
WAP WAP 1/2 P 1 = 2.8m This photo shows the narrowing of Platform 1 at the P 2 = 5.5m P1 can be easily widened. wheelchair access point for boarding the train. This point can be widened by pushing fence back, and thus meeting compliancy (which is 3145mm as per VRIOGS002.1
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TABLE 2. CLIFTON HILL STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary version A).
Handrails Handrails 4/4 on the ramps Handrail missing on north side of tunnel Rails present on south side of underpass and needs to be installed (1/2) tunnel 1/2 Signs WAP signs compliant 2/2 on Sign -Larger print on the Station name The Printed name on sign could be larger and bold platform, P1 & P2 writing. WAP at entrance compliant 2/2
Accessible There are currently two accessible There is room for 3 more accessible bays at Two accessible parking bays very close to P1 main Parking Bays parking bays on P1 side near bike Clifton Hill station, north car park. Clifton entrance.
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TABLE 2. CLIFTON HILL STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary storage area. hill is an interchange station and used by many. Capacity has been identified for construction of 3 additional bays at north of P1 where there is more parking
Below is PTV land where some more accessible parking bays could be installed.
Hazard Footpath Bollards/Barrier hoops. Footpath Bollards can be an obstacle for people with These bollards do not allow enough room vision loss; and they are difficult to navigate around for for scooters, double prams and some people with twin prams, wheelchairs and scooters. wheelchairs. There is a space of 92 cm in
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TABLE 2. CLIFTON HILL STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary width and 160 cm area to navigate between bollards.
Other Widen P1 glass door at entrance. Picture Clifton Hill P1 main entrance door which only half Improvements The double entrance to platform 1 has a opens. Access through both doors would be advisable. fixed glass door and an automatic opening The doorway measures at roughly 82 cm - far too narrow. door that slides. It would be strongly recommended to change the door for both sides to open making it accessible for wheelchairs, scooters and double prams.
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TABLE 2. CLIFTON HILL STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
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3. Collingwood Railway Station
Collingwood station has both Hurstbridge and South Morang lines.
TABLE 3. COLLINGWOOD STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary TGSI TGSI at platforms 2/2 TGSI entrance 2/2 TGSI ramps 4/4 TGSI Stairs 2/2
Shelter at WAP Compliant 0/2 Requires shelter at WAP on P1 & P2 Having a Shelter at WAP means that commuters who need assistance boarding the train are sheltered from the sun, rain and wind. It also means less time for driver to wait for commuter to board train. Photo indicates no shelter on P1 and P2 at Collingwood Station.
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TABLE 3. COLLINGWOOD STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Platform 1 Platform 2 Ramp Gradient Compliant 0/2 Non-compliant access ramps 2/2 Very steep ramps make access difficult for manual P1 = 1 : 10 and 1:12 at other points. wheelchairs, people on crutches or walking aids and P2 = 1 : 10 people with shopping buggies. They are steep and quite high resulting in a lengthy ramp. Ramps need to be a maximum grade of 1:6 or less. The installation of an elevator is also an option to consider (see over page).
Ramp Width Compliant 2/2 P1 & P2 = 2.2 WAP Compliant 1/2 Non-compliant 1/2 Platform 2 is too narrow. P1 = 3.2 P2 = 2.5
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TABLE 3. COLLINGWOOD STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
S Please refer to Case Study (Appendix 4 Community Appraisal of Disability Access Report) describing harm endured by a commuter when using electric powered wheelchair at this very point. Handrails Handrails 2/2 Signs WAP sign on platform 2/2 Larger station signs would be Photo shows station name signs which can be larger text WAP sign on entrance 2/2 advantageous. and illuminated for night reading.
Accessible There are currently no accessible 2 accessible parking bays are Commuters are likely to take the two bays allocated for Parking Bays parking bays on PTV owned land recommended. the library on P2 side of platform. Photo shows library (i.e.in the existing car park on the accessible parking bays. west site of the station).
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TABLE 3. COLLINGWOOD STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
Hazard Pedestrian crossover access is too steep. This is a photo of a person using an electric wheelchair This needs to be recommended for Yarra getting stuck on footpath crossover due to steepness of City Council to fix. crossover. The front footplates are scraping the ground and could cause a wheelchair to topple over. This footpath crossover requires YCC to eliminate danger and modify crossover.
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TABLE 3. COLLINGWOOD STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Other Car parked blocking pedestrian access - Improvements: install bollards. The Blue sedan is parked No 1 in a pedestrian walkway. This path leads to the Collingwood Library. This occurs extremely often. These car parking bays belong to PTV.
Other Towbar obstructs pedestrian footpath. This These cars are parked on PTV land, the cement Improvements: footpath access’s Gipps Street and Stanton rectangular blocks guide cars on how far they can park. No 2 Street to Collingwood Library, Collingwood The cement blocks are too far back and cars overhang Railway Station and Collingwood Town onto footpath. It is an extra hazard if cars have a towbar. Hall. It is used by many. Blocked footpath provides only 110 cm pass for pedestrians. Move cement blocks further away from the footpath.
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TABLE 3. COLLINGWOOD STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
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4. East Richmond Railway Station
East Richmond railway station is situated near Swan St and Church St. It services four routes which are Alamein, Belgrave, Glen Waverley and Lilydale.
TABLE 4. EAST RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary TGSI TGSI Platform edge 2/2 Both Platform 1 and 2 have stairs requiring P1 missing TGSI on top and bottom of Stairs. TGSI at Entrance 2/2 TGSI. TGSI Ramps 2/2 TGSI Stairs 0/2
P2 missing TGSI at top of stairs. There is also a step up from the gutter which is a hazard. Flat entry to steps is advisable.
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TABLE 4. EAST RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Shelter at WAP Shelter 1/2 Non-compliant 1/2 Photo of P1 demonstrates lack of shelter. P2 has at shelter P 1 requires shelter
Ramp Gradient Compliant 0/2 Non-compliant access ramps 2/2 This photo indicates how steep and long the ramp is on P1 = 1:8 P1. Steep ramps make access difficult for manual P2 = 1:8 and 1:15 at other points of ramp. wheelchairs, people on crutches or walking aids and Ramps need to be a maximum grade of 1:6 people with shopping buggies. They are also quite high or less. The installation of an elevator is resulting in a lengthy ramp. also an option to consider. There is a significant issue for people walking up this ramp, particularly if you could not walk far,, you had to carry your shopping, or push a pram up on a daily basis
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TABLE 4. EAST RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
This is a flat entrance to East Richmond Platform 2 that is currently not being used but with some modifications could be an excellent wheelchair accessible entry. The pathway leads to a car park.
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TABLE 4. EAST RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary The ticket scanner could be moved over for clearer access. Path width is 1400 mm (there are possible room for pathway to be widened).
This is the other end of path leading into car park. A level entry into car park would be necessary and here is the scope for widening the pathway.
This could be an alternate path to railway station on P2. The Surrounding has a flat entrance. The path is narrow but could be widened for wheelchair level access from swan street car park.
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TABLE 4. EAST RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
Ramp Width Compliant 2/2 Non-compliant 0/2 P1 = 2.4 P2 = 2.2 WAP Compliant 2/2 Non-compliant 0/2 P 1 = 390mm or 3.9 metre P 2 = 460 mm or 4.6 metre Handrails Handrails compliant at 1/2 Non-compliant 1/2 Handrail missing. Add a hand rail on right hand wall of platforms. Handrail required on P2 ramp on side of the access ramp/pathway to railway station. P1 has a handrail brick wall.
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TABLE 4. EAST RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
Signs WAP sign Platform edge 0/2 WAP sign on edge of Platform 2 to be Train station name sign could be larger text size and WAP sign Entrance 2/2 installed. illuminated for night time visibility. Sign - larger station name sign.
Accessible No disability access parking bays City of Yarra owns the land at the Swan Street car park Parking Bays available. next to the P2 side of the station. There are plenty of car parks available and could be there and 2 accessible
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TABLE 4. EAST RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary It is recommended to implement 2 parking bays could be constructed for train commuters accessible parking bays on P2 side of with disability. East Richmond railway station. There is a flat pathway leading to station if there was a second entry into station.
5. North Richmond Railway Station
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This train station frequently used for Victoria Street shopping precinct East Melbourne Medical Precinct and city travel. Both South Morang and Hurstbridge lines pass through North Richmond.
TABLE 5. NORTH RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary TGSI TGSI on Platform 0/2 TGSI is required on P1 & P2 at both platforms, Photo shows that P1 requires TGSI along platform. TGSI on entrance 0/2 ramps and at entrance. TGSI on Ramps 0/4 TGSI on Stairs N/A
This photo indicates absence of TGSI on P2 and at main entrance.
This photo shows that P2 requires TGSI along platform and at entrance of railway station.
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TABLE 5. NORTH RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
Shelter at WAP Compliance 0/2 Required to install Shelter at WAP on P 1 & P2. Having a Shelter at WAP means that commuters who no shelter at WAP point need assistance boarding the train are sheltered from the sun, rain and wind. Having a shelter at WAP also means less time for driver to wait for commuter to board train. Ramp Gradient 0/4 compliant Non-compliant 4/4 Very steep ramps make access difficult for manual P 1 = 1:9 wheelchairs, people on crutches or walking aids and P 2 = 1:9 people with shopping buggies (see picture over page). They are steep and quite high resulting in a lengthy ramp.
Ramps need to be a maximum grade of 1:6 or less. The installation of an elevator is also an option to consider (see over page).
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TABLE 5. NORTH RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
Ramp Width Compliant 4/4 P1 = 2.2 P2 = 2.2 WAP Compliant 0/2 Non-compliant 2/2 Photo shows extremely narrow WAP boarding point (3 P1 = 1.9m metres is the minimum WAP recommendation.) P2 = 2.2m Dangerous for people requiring wheelchair access. Also P1 is dangerous and most people in wheelchairs limited room for blind people to navigate safely. would avoid this at all costs. Once the portable ramp is put in place by driver there is just over 1 metre to get off train, navigate a wheelchair and make a left turn in wheelchair to head to exit gate.
Below is link that shows video footage of the difficulties Martin has getting off the train at North Richmond Station.
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TABLE 5. NORTH RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary https://www.dropbox.com/sh/c4n1396z1uyhqaz/AAAnAS QZ4RF11EPP-HqX6u33a?dl=0 Handrails Handrails 4/4. Both P1 & 2 have handrails Signs WAP Sign on Platform 2/2 Larger font on station name sign is required. Writing on North Richmond sign could be larger in print WAP sign on Entrance 2/2 and bolder.
Accessible There are no accessible Requires 2 accessible parking bays to be located Possible location for accessible parking bay in Elizabeth Parking Bays parking bays. in Elizabeth Street. City of Yarra (ownership). Street.
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6. Richmond Railway Station
Richmond Railway Station has 10 platforms and is extremely busy due to multiple train route lines stopping there. These routes include Alamein, Belgrave, Cranbourne, Frankston, Glen Waverley, Lilydale, Pakenham and Sandringham line. The station services AMMI Park (rugby, soccer), MCG (cricket, AFL), Tennis Centre (tennis, concerts) and is used by tourists.
TABLE 6. RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary TGSI TGSI 10/10 TGSI Blue low contrast, replace with high contrast At Richmond train station, there are many points where TGSI on Platform 10/10 TGSI. the TGSI are worn out making it difficult to see or feel. TGSI on entrance 10/10 Replace (they are wearing out) TGSIs (i.e. on Replace with high colour contrast TGSI. TGSI on Ramps 10/10 ramp, platform, etc.). TGSI on Stairs 10/10 Requires TGSI at entrances, ramps internal and The blue TGSI is not considered a high colour contrast. It External Ramps external steps. is not easily seen by those with low vision. High colour Swan street and Punt Road Swan Street stairs have TGSI on top but not contrast is best. entrance. bottom of stairs. Sports Subway Swan Street Ramp - TGSI at top but not bottom of Other TGSI colours used by PTV are orange, yellow and Sports Subway entrance ramp. terracotta. When replacing TGSI in future use a higher Olympic boulevard to Richmond Sports Subway entrance of Railway colour contrast TGSI. Brunton Ave Station does not have TGSI at northern entrance Swan to Stewart near ticket validation machine nor directional TGSI Stewart Street entrance heading to platforms. Main Customer service entry Install TGSI directional way finder TGSI at Punt point at east end of Station Road end of Sports subway. from Swan St ramp and Stewart Street stairs. Replace TGSI at top and stairs. bottom of stairs. Choose a better colour for high Richmond middle corridor colour contrast. from stairs to platform. Stewart Street ramp. Replace worn out TGSI with
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TABLE 6. RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary high colour contrast TGSI Swan Street stairs lack of TGSI at bottom of stairs. Stewart Street entrance ticket validation machine entrance from ramp and stairs - install TGSI. Install TGSI at Customer Service desk and directional TGSI along entrance to platforms. Install TGSI at Ticket Validation point at main entrance near customer service area. Install directional way finder TGSI from subway entrance, corridor to platforms. Swan street ramp does not have TGSI at bottom of ramp.
Richmond Sports Subway does not have TGSI at northern entry point/Ticket validation machine. Directional Way finder TGSI to platform entrance is also missing.
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TABLE 6. RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Lack of TGSI directional way finder from Sports Subway Swan street.
Worn out TGSI at top and stairs.
Worn out and low contrast of TGSI on ramp. Replace with high colour contrast TGSI.
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TABLE 6. RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Stewart Street entrance shows lack of TGSI at Ticket Validation machine.
The photos below show the lack of TGSI through the main area of Richmond station including amenities, Customer Service desk and pathway to platforms.
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TABLE 6. RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary a) Missing TGSI at Ticket Validation point and lack of directional way finding TGSI and b) Lack of TGSI directional Way finder at steward to Swan street eastern subway entrance.
Lack of TGSI directional Way finder to platform at middle stairway corridor Richmond. TGSI are an important way finder for people who are blind or vision impaired. Richmond is a pivotal train station for many train routes, extremely busy and frequently used.
By Installing TGSI way finders at the above mentioned locations at Richmond station will assist people with disability to be more independent in their travels.
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TABLE 6. RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Shelter at WAP Shelter 10/10 Ramp Gradient Non-compliant station access ramps 2/2 External ramp too steep. Ramp has room to be extended (external Ramp gradient is 1:9 for a better more accessible gradient. ramps) Compliance could be feasible at Stewart and Swan Streets with extension. Explore alternative to external ramps
Ramp Gradient Both sides of the ramp walls Non-compliant 10/10 Photos show colour coding of ramps. Very effective. (internal ramps) leading from main area of P 1 to P10 = ramp gradient 1:9 station to individual platforms are different colours. This is a great example of colour coding.
Ramp Width Internal compliant 10/10 P1 –P 10 = 3.1ms External compliant 2/2 (i.e. 2.7ms & 3.3ms)
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TABLE 6. RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary WAP Compliant WAP 1/10 (P 1 = 9 out 10 WAPs are non-compliant. Platform furnishing can cause smaller area for WAP. 3.1) WAP is restricted by platform furnishing. Either move furnishings away from WAP sign or move P2 = 2.6 WAP sign and place of boarding. P9 = 2.8 P10 = 2.8
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TABLE 6. RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Handrails Handrails 10/10 Requires handrails in both tunnels, main entrance a) Middle tunnel from stairs to platform missing handrail, Handrails in tunnel 0/4 and city and b) Missing handrail in corridor from Swan to Stewart Handrails in main entrance 0 Street.
Signs WAP signs platform edge The written word on the Station name signs could There is room on name sign to enlarge font and in bold 10/10 be larger print and bold. letters. This would make sign easier to see for people Trains heading into City with vision loss, elderly people and general public as well. leave from platforms 1. 3,5,7 Signs would be more visible if they were illuminated & 8. during the evenings. WAP signs at entrance N/A due to layout of station. WAP entrance sign N/A
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TABLE 6. RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Accessible There are currently no Recommend two accessible parking bays installed YCC to install 2 accessible parking bays near 25 Swan Parking Bays accessible parking bays near 25 Swan St Richmond. street Richmond. Hazard Footpath on Stewart Street stops and leads onto Footpath leads onto Stewart street road. Remove barrier road. Hazard for people with little or no vision. wall and clear pathway.
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7. Rushall Railway Station
The Rushall railway station is on the South Morang line.
TABLE 7. RUSHALL STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary TGSI TGSI compliance 1/2 TGSI is required on P2 at top and bottom of Stairs on P2 side of station requires TGSI at top and P2, TGSI on platform 2/2 stairs. bottom of stairs. P2 TGSI on entrance 2/2 TGSI required at top and bottom of ramps. TGSI on ramps 0/4 TGSI on stairs 0/1
Shelter at WAP Shelter 1/2 1/2 Shelter non-compliant Great shelter at WAP on P2. Shelter at WAP on P2 Shelter requires at WAP on P1.
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TABLE 7. RUSHALL STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Photo of P1 requires shelter at Wheelchair Access Point of platform to protect commuters from the weather.
Ramp Gradient External railway station 2/3 non-compliant access ramps on P 1 & P2 Ramp gradient too steep. access ramps 1/4 P1 South ramp is 1:8, and North ramp is 1:9 P2 – 1:6
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TABLE 7. RUSHALL STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Photo of P1 above gradient that meets compliancy. This is graded at 1:6. The only one in Yarra that is compliant.
Ramp Width Ramp width compliant 3/3 Flat in tunnel WAP Compliant 2/2 0/2 P 1 = 3.2 P 2 = 4.9 Handrails Handrails 3 /3 compliant Signs WAP Sign on platform 2/2 WAP sign at entrance required There is room on current name sign to enlarge font and in WAP sign on entrance 1/2 Sign- larger station name signs bold letters. This would make your sign easier to see for people with vision loss, elderly people and general public as well.
Signs would be more visible if they were illuminated during the evenings (see over page).
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TABLE 7. RUSHALL STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
Accessible There is currently no 4 disability access parking bays on the site of P2 The photos below and over page of P2 area currently Parking Bays accessible parking bay. could be installed. gravel could be appropriate for the implementation of two 2 are PTV ownership. accessible parking bays. Accessible parking bays are located very close to P2 entrance which has an accessible ramp.
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TABLE 7. RUSHALL STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
Hazard Bollards are a hazard for people who use The photo below shows a footpath bollard located on P1 scooters, double prams and those with low or no and on P2 ramps to railway station. Footpath Bollards vision. can be an obstacle for people with vision loss and difficult Black Pole needs colour contrast. to navigate around for people with twin prams, wheelchairs and scooters.
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TABLE 7. RUSHALL STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Black poles are a hazard for people with low vision (particularly when overcast). To make poles more visible, paint entire pole with a bright colour contrast coloured paint or add a high colour contrast strip, at eye level.
Other Surrounding access to station. This photo of Platform 1 is a possible crossing over train improvements P1 side of station is inaccessible. Consider either tracks to make Rushall Station accessible for people. A putting in a level crossing or another crossing that recommended accessible parking bay could be located has a better ramp gradient. on P2 side where these cars in photo are parked. P1 possible crossing across train tracks. An accessible pathway from P1 to P2 would need to be put in place. P2 can be extended by PTV.
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TABLE 7. RUSHALL STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary This is the southern point of P2 walking path to train station. There is space for pathway, ramps or other railway access improvements.
It is recommended to make Platform 1 accessible otherwise commuters can only travel in one direction which means, although P2 is accessible, it will not be used of a commuter cannot return.
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8. Victoria Park Railway Station
Victoria Park has two train route, South Morang and Hurstbridge lines.
TABLE 8. VICTORIA PARK STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary TGSI TGSI platform 0/2 Requires TGSI at the edge of P1& P2, and at Platform 1 & 2 requires the installation of TGSI along the TGSI on Entrances 0/2 entrances to P1& P2, as well as at the top and edge of platform. TGSI on ramps 0/4 the bottom of ramps TGSI Stairs N/A
Platform 1 Platform 1 Platform 2
Platform 1 and P 2 requires the installation of directional TGSI at Station entrance
Platform 1 Platform 2
Shelter at WAP 0/2 shelter Shelters requires at P1 & P2 The photos overpage show absence of shelter on P1 and 2. Recommed to instatll shelter.
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TABLE 8. VICTORIA PARK STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Having a shelter at WAP means that commuters who need assistance boarding the train are sheltered from the sun, rain and wind. Having a shelter at WAP also means less time for driver to wait for commuter to board train.
Ramp Gradient Compliance 0/4 Non-compliant access ramps 4/4 Both P1 and P 2 ramps (4 of them) are too steep to P 1 = 1:12 navigate for people in wheelchairs, scooter and people P2 = 1:12 with mobility difficulties
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TABLE 8. VICTORIA PARK STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary The two photos below show both sides of Victoria Park Railway Station. It appears that ramps could be extended to achieve a better ramp gradient.
Ramp Width Ramp width compliant 4/4 The widths of these ramps are 3 metres wide, compliant P1 = 3m and ample space. P2 = 3m
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TABLE 8. VICTORIA PARK STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary WAP WAP 1/2 P2 = 2.1m, which is too narrow for wheelchairs The photo indicates that P2 is too narrow at WAP point. It P 1 = 3m and scooters or to turn. is 2.1 metres wide. WAP width is recommended to be 3 metres or more.
Handrails Handrails 4/4 The handrails wrap around the path. Excellent installation Handrails are present on all 4 of handrails. ramps to station. They are a great help.
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TABLE 8. VICTORIA PARK STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Signs WAP signs on Platform 2/2 Signs – larger station name signs Train station name signs could be larger text and WAP sign on entrance 2/2 illuminated for night time visibility.
Accessible There are currently no Recommended 6 parking bays. City of Yarra and PTV (ownership). This station has Parking Bays accessible parking bays. There is ample space for parking and can plenty of space and is used by two major routes. It could accommodate many accessible parking bays. be a good point to drive to and catch train from. Hazard Pole near WAP on P1 is too close, which make it Platform 1 has WAP point which is located very close to a difficult to navigate a wheelchair. pole allowing even less room to navigate a mobility aid. Recommend a wider platform and blue WAP sign to be located further away from pole.
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9. West Richmond Station
West Richmond has two train routes - South Morang and Hurstbridge lines.
TABLE 9. WEST RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary TGSI TGSI on platform 0/2 TGSI required on P1 & 2 platform edge 0/2 Platform 1 & 2 requires the installation of TGSI along TGSI on Entrance 0/2 Requires TGSI o P1 & 2 at entrance 0/2 edge of platform. TGSI on Ramps 0/1
Platform 1 Platform 2
Platform1 & 2 requires the installation of TGSI at Station entrance.
Platform 1 Platform 1 Platform 2 Shelter at Compliance 0/2 Shelter at WAP required on P1 & P2 WAP Platform 1 & 2 require the installation of Shelter at WAP
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TABLE 9. WEST RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary point. Having a Shelter at WAP means that commuters who need assistance boarding the train are sheltered from the sun, rain and wind. Having a shelter at WAP also means less time for driver to wait for commuter to board train.
Platform 1 Platform 2
Ramp Ramp gradient 0/1 P1 = N/A P1 has general footpath which leads to train station. Gradient External ramps P2 = 1 in 12 and also has a footpath P1 n/a P2 footpath access to railway station has too steep gradient. Ramp Width Compliant 1/1 P2 = 2.2m WAP Compliant 2/2 Both platforms have an excellent WAP. P 1 = 4.5 P 2 = 4.5 Rails Handrails 1/1 Handrail only required on P2 side of station and it (i.e. on P2) already exists. Signs WAP signs on platform 2/2 Sign- larger station name sign There is room on current name sign to enlarge text size WAP signs on entrance 2/2 and in bold letters. This would make your sign easier to see for people with vision impairment, elderly people and general public as well.
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TABLE 9. WEST RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Signs would be more visible if they were illuminated during the evenings.
Accessible There are currently no Two additional bays recommended: P2 Jika On P2 side of station in Jika place there is a possibility Parking Bays accessible parking bays place – YCC’s ownership, and P1 & PTV to place an accessible parking bay in the street. ownership
It would be advantageous to place an accessible parking by on P1 West Richmond..
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TABLE 9. WEST RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
Platform 1
Hazard Station entrance to P2 is steep (1 in 10 G) & Sudden steep footpath at entrance of P2 is a trip slopes to the road. -Jika Place (gradient is 1 in hazard. Asphalt is dark colour and darker when it rains 10). making it difficult to see and navigate.
Other The pole with surveillance camera needs colour This photo shows a dark pole with a surveillance Improvements contrast camera. The pole is situated in middle of P2. It is recommended to move pole to one side of station if possible and make pole more visible.
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TABLE 9. WEST RICHMOND STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
The black pole is a hazard for people with low vision (particularly on overcast days). To make the poles more visible, paint entire pole with a bright high colour contrast coloured paint, or add a high colour contrast strip, at eye level.
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10. Best Practice Example - Tarneit Station
The Tarneit Railway Station is the newest station in Victoria constructed in accordance to the DDA public transport accessibility requirements. Accessibility appraisal has been conducted there to provide a best practice example. Reflections on experiences of persons with disability have been included in this appraisal.
TABLE 10. TARNEIT STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary TGSI TGSI Compliant 2/2 GSI are different colours, it would be TGSI on P 1 & P2 has great colour contrast along the TGSI also in front of lift, stairs, better to have consistency. platform edge. ramps and on platforms. Directional TGSI in front of elevator requires is required linking to the other areas of train station. The pathway through the main entrance at reception to platform requires TGSI to maintain a continuous pathway. Install TGSI on other side of double doors, directional TGSI externally from door to platform and internally across main entrance to double doors. The installation
of TGSI in reception area may also be useful, TGSI have been placed at top and bottom of stairs and Install directional TGSI pathway from P 1 ramps indicating start and finish points. The photos also & P2 towards pathway to car park and show the yellow directional TGSI which guides the way bus stops, to platform.
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TABLE 10. TARNEIT STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary The photos below indicate the TGSI at top, bottom and middle landing of ramp and stairs. Some are yellow and some grey. Both grey and yellow TGSI have been used here. It is best to have continuity of colour.
These photos also depict the vast difference in colour contrast when using yellow or grey TGSI. The yellow TGSI is more visible. The color difference is shown in the first set of photos (previous page).
The first photo overpage (left) has Yellow TGSI in front of the elevator and directional TGSI leading to platform. The second photo show the lack of TGSI in front of elevator and the directional TGSI are missing making it difficult to navigate to platform.
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TABLE 10. TARNEIT STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
This photo showd TGSI at internal main entrance on one side of door but not the other side of the door. The directional TGSI are missing both internally and externally.
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TABLE 10. TARNEIT STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Both TGSI are missing in front of double doors and the directional TGSI leading to platform.
TGSI are at top and bottom of stairs. TGSI are missing from other external area to main entrance, such as from bus stops, car park, elevator or car park.
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TABLE 10. TARNEIT STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary TGSI are absent at pick up points.
Shelter at WAP Shelter at WAP 2/2 Both Platform 1 and 2 have ample shelter from sun and Both, P 1 & P2 have shelter rain at wheelchair access boarding points. area on platform. Fully enclosed indoor waiting room as well.
The fully indoor waiting room is great protection from heat, cold weather and wind (see overpage).
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TABLE 10. TARNEIT STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary
Ramp Gradient External ramps Compliant 2/2 P 1 = 1 :12 P 2 = 1 :12
Ramp Width Compliant 2/2 P 1 = 4 m P 2 = 4 m
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TABLE 10. TARNEIT STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary WAP Compliant 2/2 The Boarding Assistance sign is a new The WAP sign is replaced by the Boarding Assistance WAP is replaced by Boarding concept and not introduced as yet at sign. Assistance sign on both railway stations in Yarra (or other inner platforms. city stations). On P1, the Boarding Assistance point is closer to front of train, however, on P 2 it is positioned at the end of train. Not sure how this works in relation to time allocated for boarding.
Handrails Handrails 2/2 The hand rails are placed in all the right places and very effective. They also extend a little past the end points at end of path/stair/ramp, which is great.
Signs WAP signs are replaced by The size of station name on the signs are bigger than Boarding Assistance sign. the other train stations. Easier to read for everyone. It
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TABLE 10. TARNEIT STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Signage on platforms and would be nice to have illuminated signs that could be reception is excellent. read easily at the night.
The customer service signage is large enough for easy reading.
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TABLE 10. TARNEIT STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary The boarding Assistance sign on the ground is large and clear. The sign on post is small and could be in larger print.
The writing on the LED monitor display is small and difficult to read. Sunlight effects legibility making it harder to read. Larger display would be more beneficial.
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TABLE 10. TARNEIT STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Accessible 12 accessible bay (two very There are 12 accessible parking bays out Here are two very large bus size accessible parking Parking Bays large accessible bay) of 400 bays (3%). Increased percentage bays. It is great to know they have been installed. They have direct access to would be welcome. Excellent idea. platform. Excellent
12 accessible bays (including two very large accessible bays) They have direct access to platform (on platform only???). Excellent positioning.
This photo shows 4 accessible parking bays close to platform entrance. A design like this with a walkway between them allows more options for people using wheelchairs, whether a passenger or a driver. The crossing point across roadway is direct, convenient and well thought out.
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TABLE 10. TARNEIT STATION APPRAISAL RECORD Category Compliant Needs Improvement Image/Commentary Hazards There is a wheelchair accessible Ensure that wheelchair accessible window customer service desk which can be operational. has plenty of space around it.
Other Audible hearing device. Audible announcement were not given on There are many speakers platform, waiting room or on train. implemented along platform. Although when train approached Southern Cross and announcement was made. It is advisable to announce train in waiting room in advance of train arrival. Audible announcements before arrival to each train station is always recommended
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