Corporate Social Responsibility Report GRI Table of Contents

2016 Corporate Social Responsibility Report GRI Table of Contents INTRODUCTION ..................................................3 ENVIRONMENTAL STEWARDSHIP ...................35 A message from Alain Monié ........................................... 4 Recognizing Risks and Opportunities .......................... 36 2016 at a Glance .............................................................. 5 Managing Energy Use and Emissions .......................... 38 About Ingram Micro ......................................................... 6 Reducing Waste ............................................................ 42 Our Strategic Priorities ............................................... 7 Understanding Water and Biodiversity Impacts ........... 43 Our Values .................................................................. 8 Our Customers ........................................................... 9 Our Operations ........................................................... 9 SUPPLY CHAIN RESPONSIBILITY ....................45 About Our Approach ...................................................... 10 Working Toward a Responsible Supply Chain .............. 46 Corporate Governance .............................................. 10 Protecting Human Rights ............................................. 47 External Frameworks ................................................. 10 Stakeholder Engagement .......................................... 11 OUR 2017 GOALS ...............................................49 Reporting Scope and Boundaries.............................. 14 Materiality .................................................................. 15 About This Report ..................................................... 15 APPENDIX ...........................................................51 2016 Global Subsidiaries ............................................... 52 HONESTY AND INTEGRITY ...............................17 GRI Index ........................................................................ 56 Making the Right Decisions ........................................... 18 OUR ASSOCIATES ..............................................21 Who We Are at a Glance ................................................ 22 Committing to a Safe Workplace ............................... 26 Empowering Our Associates ..................................... 28 Enabling Learning and Development ......................... 29 Fostering Diversity and Inclusion................................ 30 Investing in Our Communities .................................... 32 | Introduction Honesty and Integrity Our Associates Environmental Stewardship Supply Chain Responsibility Our Goals Appendix 2 Introduction | Introduction Honesty and Integrity Our Associates Environmental Stewardship Supply Chain Responsibility Our Goals Appendix 3 A message from Alain Monié 2016 was an unprecedented year for impacts and actions in global sustainability, making this a particularly fitting year for Ingram Micro to publish our first Corporate Social Responsibility report. At Ingram Micro, we recognize the need • Implementing multiple facility efficiency projects effectively for more sustainable business practices and are committed to doing our part. • Adopting the Code of Conduct of the Electronic Industry Conserving our planet’s resources, investing Citizenship Coalition (EICC) in a thriving workforce and strengthening our Building on these efforts, we are striving to fully integrate communities are the building blocks for the sustainability principles into our operations through effective long-term viability of any organization. systems and processes, ongoing stakeholder engagement, focused Toward that end, in 2016 Ingram Micro continued to take important investments and consistent collaboration. Ingram Micro recognizes steps to strengthen our commitment to corporate responsibility by: that logistics and technology solutions are pivotal components of the circular economy, and we’re committed to actions that help us, • Adopting a three-year strategy focused on stakeholder our business partners and the world move toward this model. engagement, information management and disclosure, CSR management systems and supply chain responsibility Ingram Micro’s recent acquisition by the HNA Group further reinforces our dedication to responsible business practices, as • Establishing a designated CSR department, supported HNA Group shares a similar perspective on the importance of by an executive CSR committee representing the highest level giving back. We’ll continue to challenge our associates, business of the organization partners and customers to support our sustainability objectives and to hold us accountable to our commitments. We remain • Publishing an inaugural global greenhouse gas steadfast in promoting our Ingram Micro ONE initiative, which is emissions inventory aimed at fostering collaboration among our constituencies— partners, customers and Ingram Micro team members alike—to • Investing in a global CSR metrics management platform to share best practices and strategies for achieving our corporate track and analyze nonfinancial performance indicators goals, including those focused on sustainability. • Adopting policies that support alignment with credible Working together, we help ensure a healthier and more equitable global standards and best practices world where everyone can realize the promise of technology. | Introduction Honesty and Integrity Our Associates Environmental Stewardship Supply Chain Responsibility Our Goals Appendix 4 2016 AT A GLANCE 1.2 million 5.29% METRIC TONS IN EMISSIONS AVOIDED THROUGH U.S. IT REDUCTION IN AT LEAST ASSET DISPOSITION (ITAD) ACTIVITIES ABSOLUTE EMISSIONS $3 million IN NON-INVENTORY 2,855,725 kg SPEND AWARDED 7 IN AVOIDED CO2 EMISSIONS TO SMALL AND NORTH AMERICA FROM U.S. FACILITY DISADVANTAGED SITES CERTIFIED 8.8 EFFICIENCY PROJECTS BUSINESSES TO OHSAS 18001 million 10% kg INCREASE OF WASTE IN ANNUAL ELECTRONICS 3.07% ECOVADIS REPAIRED, REDUCTION IN REFURBISHED Adopted EMISSIONS INTENSITY SUPPLIER OR RECYCLED EICC CODE SCORE OF CONDUCT GENERATED MORE THAN $ 16% 3 11% REDUCTION IN INCREASE 18.5% million IN FACILITY INCREASE IN FEMALE ANNUAL SAFETY IN RECYCLING INCIDENT RATE (IR) ENERGY-DATA DIRECTORS AND ABOVE REVENUE REPORTING | Introduction Honesty and Integrity Our Associates Environmental Stewardship Supply Chain Responsibility Our Goals Appendix 5 About Ingram Micro Ingram Micro Inc., headquartered in Irvine, California, delivers network operators and other customers through unique a full spectrum of global technology and commerce and marketing programs; outsourced logistics and device lifecycle fulfillment services to businesses around the world. Our global services; technical support; financial services; product infrastructure and deep expertise in technology solutions, aggregation and distribution; solutions creation and cloud mobility lifecycle services, commerce and fulfillment solutions service models. and cloud services help our business partners to operate efficiently and successfully in the markets they serve. Ingram Micro was a Delaware Corporation and traded on the NYSE (IM) until early Dec. 2016. At that time, we were We are the largest wholesale technology distributor based on acquired by China-based HNA Group, a global Fortune 500 revenues and a global leader in supply chain management/ company and leading provider of aviation, hospitality, tourism, commerce and fulfillment and device lifecycle services. As real estate, retail, finance, logistics, shipbuilding, and eco-tech a vital link in the technology value chain, we create sales services and solutions. and profitability opportunities for vendors, resellers, mobile | Introduction Honesty and Integrity Our Associates Environmental Stewardship Supply Chain Responsibility Our Goals Appendix 6 Our Strategic Priorities Our worldwide strategy incorporates four pillars, which encompass all of our service offerings: Cloud Services Enablement Ingram Micro is a master cloud services provider (mCSP), enabling partners across multiple channels to connect their customers through the Ingram Micro cloud ecosystem. With the Ingram Micro Cloud Marketplace and our proprietary automation platform—now deployed in 17 countries worldwide—our partners can provision cloud solutions for communication and collaboration, security, infrastructure, business applications and cloud management. Ingram Micro Commerce and Fulfillment Solutions We offer fee-based commerce and fulfillment services, encompassing the end-to-end functions of the supply chain to vendors that choose to sell direct. Our commerce and fulfillment function allows customers to leverage the scale of our global network of distribution centers along with a robust service-delivery platform and enhanced order fulfillment, returns logistics and online payment services. Ingram Micro Mobility and Lifecycle Services We are a leading provider of global enterprise IT asset disposition (ITAD), lifecycle services, on-site data destruction and e-waste recycling services. These services reduce the risk, cost and complexity associated with securely managing IT assets and consumer electronics throughout their lifecycles in compliance with environmental and data security regulations. Ingram Micro Technology Solutions We deliver technology and value-added services to more than 200,000 business customers. We simplify and accelerate complex sales channels for approximately 1,700 suppliers with technical expertise and scale to access

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