THE BRITISH AWARDS HALL OF FAME FINALISTS AND WINNERS FROM 1995 – 2018 Over 24 years of The British Insurance Awards

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UNDERWRITER OF THE YEAR SPONSORED BY: 1995 Bain Hogg: An Inchcape Company JULY 3RD AT ’S GROSVENOR HOUSE WINNER: HOTEL (800 GUESTS) ITT London & Edinburgh PRESENTERS: SHORTLIST: Steve Rider and David Worsfold AIG Europe NIG Skandia SPEECH: Jonathan Evans MP, then Minister for Corporate Affairs CLAIMS TEAM OF THE YEAR SPONSORED BY: SHORTLIST & WINNERS Chartered Loss Adjusters LOSS ADJUSTER OF THE YEAR WINNER: SPONSORED BY: Sun Alliance CCN Insurance Services SHORTLIST: WINNER: Congregational & General DAS Legal Expenses Insurance Cunningham Hart Iron Trades Insurance SHORTLIST: Ellis & Buckle TRAINING AWARD Thomas Howell Group SPONSORED BY: Continuum Europe COMMERCIAL LINES BROKER OF THE YEAR WINNER: SPONSORED BY: Royal Insurance Cornhill Insurance SHORTLIST: WINNER: Colonnade Insurance Brokers Allan Chapman & James Congregational & General Insurance SHORTLIST: Taurus Training Services DOR (Northern) FMW Farr Group MARKETING INITIATIVE OF THE YEAR SPONSORED BY: PERSONAL LINES BROKER OF THE YEAR Royal Mail SPONSORED BY: WINNER: Guardian Insurance Friendly Society WINNER: SHORTLIST: Colonnade Insurance Brokers Norwich Union SHORTLIST: Swinton Insurance Aspen Insurance Brokers RAC Insurance Brokers TECHNOLOGY INITIATIVE OF THE YEAR SPONSORED BY: BROKING INITIATIVE OF THE YEAR Ernst & Young SPONSORED BY: WINNER: Sun Alliance Royal Insurance WINNER: SHORTLIST: FMW Farr Group Colonnade Insurance Brokers SHORTLIST: Independent Insurance Bayliss & Cooke (MiniBusPlus) Zurich Life Edgar Hamilton & Wellard

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GENERAL INSURER OF THE YEAR COMMERCIAL LINES BROKER OF THE YEAR SPONSORED BY: SPONSORED BY: Beachcroft Stanleys Cornhill Insurance WINNER: WINNER: Commercial Union FM Green & Co SHORTLIST: SHORTLIST: Independent Insurance Allan Chapman & James ITT London & Edinburgh FMW International

REINSURER OF THE YEAR PERSONAL LINES BROKER OF THE YEAR SPONSORED BY: SPONSORED BY: Independent Insurance Guardian Insurance WINNER: WINNER: M&G Re Premium Search SHORTLIST: SHORTLIST: CNA Re Colonnade Insurance Brokers Eagle Star Rr L Hughes & Co

ACHIEVEMENT AWARD BROKING INITIATIVE OF THE YEAR SPONSORED BY: SPONSORED BY: Legal & General Sun Alliance WINNER: WINNER: Peter Wood, then chief executive, Direct Line Insurance Wergs Hall Insurance Brokers SHORTLIST: APN Insurance Services Berns Brett Insurance

1996 UNDERWRITER OF THE YEAR JULY 9TH AT LONDON’S GROSVENOR HOUSE SPONSORED BY: HOTEL (OVER 1000 GUESTS) Bain Hogg: An Inchcape Company PRESENTERS: WINNER: Steve Rider and David Worsfold Royal Insurance SPEECH: SHORTLIST: David Rowlands, then chairman of Lloyd’s Hiscox Underwriting ENTERTAINMENT: St Paul International Royal Philharmonic Orchestra led by Simon Inglis. Singer: Fiona O’Neill CLAIMS TEAM OF THE YEAR SPONSORED BY: SHORTLIST & WINNERS McLarens Chartered Loss Adjusters LOSS ADJUSTER OF THE YEAR WINNER: Sun Alliance Connections SPONSORED BY: CCN Insurance Services SHORTLIST: Cigna Healthcare & Group Life WINNER: Zurich Insurance Thomas Howell Group SHORTLIST: Applied Technology Adjusting Ashworth Mairs McLarens Toplis

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TRAINING AWARD GENERAL INSURER OF THE YEAR SPONSORED BY: SPONSORED BY: Nationwide Insurance Services Beachcroft Stanleys WINNER: WINNER: Premium Search St Paul International SHORTLIST: SHORTLIST: Avon Insurance Commercial Union Colonnade Insurance Brokers Independent Insurance Steel Burrill Jones REINSURER OF THE YEAR LIFE INSURER OF THE YEAR SPONSORED BY: SPONSORED BY: Continuum Europe WINNER: WINNER: Swiss Re Zurich Life SHORTLIST: SHORTLIST: Axa Re Financial Services St Paul Re Legal & General ACHIEVEMENT AWARD MARKETING INITIATIVE OF THE YEAR SPONSORED BY: SPONSORED BY: Legal & General Royal Mail WINNER: WINNER: Victor Blake Commercial Union SHORTLIST: ITT London & Edinburgh Legal & General 1997 CUSTOMER CARE AWARDS (NEW) JULY 3RD AT LONDON’S GROSVENOR HOUSE SPONSORED BY: HOTEL (OVER 1200 GUESTS) Huon PRESENTERS: WINNER: Steve Rider and David Worsfold Guardian Health SPEECH: SHORTLIST: John Greenway MP, then chairman of the All Party ITT London & Edinburgh Parliamentary Group on Insurance and Financial Services Sun Alliance ENTERTAINMENT: Humphrey Lyttlejohn and his musicians including Kenny TECHNOLOGY INITIATIVE OF THE YEAR Baker, Don Lusher and Acker Bilk. Singers: Helen Shapiro SPONSORED BY: and Alan Price Ernst & Young WINNER: SHORTLIST & WINNERS Motor Insurance Repair Research Centre (Thatcham) LOSS ADJUSTER OF THE YEAR SHORTLIST: SPONSORED BY: Brian Wright Group Experian Marsh & McLennan WINNER: Robins Response SHORTLIST: Cunningham Group McLarens Toplis Miller Fisher

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COMMERCIAL LINES BROKER OF THE YEAR TRAINING AWARD SPONSORED BY: SPONSORED BY: Cornhill Insurance Teleglobe WINNER: WINNER: FM Green & Co Steel Burrill Jones Group SHORTLIST: SHORTLIST: Allan Chapman & James Albany Life FMW Corporate Risks FMW International Insurance Brokers Walker Midgley Insurance Brokers Premium Search

PERSONAL LINES BROKER OF THE YEAR LIFE INSURER OF THE YEAR SPONSORED BY: SPONSORED BY: Guardian Insurance Peters Management Consultancy WINNER: WINNER: Premium Search Canada Life Assurance SHORTLIST: SHORTLIST: Colonnade Insurance Brokers Albany Life Diane Deardon Insurance Brokers Friend Provident First Call Wergs Hall Insurance Brokers Midland Personal Financial Services Nat West Life Investment Services BROKING INITIATIVE OF THE YEAR MARKETING INITIATIVE OF THE YEAR SPONSORED BY: Royal & Sun Alliance SPONSORED BY: Royal Mail WINNER: Warren Hill Insurance Brokers WINNER: Iron Trades Insurance SHORTLIST: The Basic Boat Liability Company SHORTLIST: Fielding Mann Insurance Brokers Eagle Star Insurance Wergs Hall Insurance Brokers UAP Provincial Underwriter of the Year Zurich Insurance

SPONSORED BY: CUSTOMER CARE AWARDS SPONSORED BY: WINNER: Huon Royal & Sun Alliance WINNER: SHORTLIST: Norwich Union ITT London & Edinburgh St Paul International SHORTLIST: Zurich Life Dianne Dearden Insurance Brokers Guardian Health Zurich Insurance CLAIMS TEAM OF THE YEAR SPONSORED BY: TECHNOLOGY INITIATIVE OF THE YEAR McLarens Chartered Loss Adjusters SPONSORED BY: WINNER: Ernst & Young Congregational & General WINNER: SHORTLIST: NFU Mutual Cigna Healthcare & Group Life Norwich Union (general insurance) SHORTLIST: Royal & Sun Alliance (Direct & Retail) Commercial Union Equifax/Norwich Union Direct Norwich Union (general insurance)

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RISK MANAGEMENT INITIATIVE (NEW FOR 2007) SHORTLIST & WINNERS SPONSORED BY: LOSS ADJUSTER OF THE YEAR Cigna International SPONSORED BY: WINNER: Imbach RAG NFU Mutual WINNER: SHORTLIST: Crawford THG Arun District Council CE Heath (UK) SHORTLIST: Willis Corroon Ellis & Buckle Property Solutions McLarens Toplis IT Unit GENERAL INSURER OF THE YEAR McLarens Railway Claims Unit SPONSORED BY: COMMERCIAL LINES BROKER OF THE YEAR Beachcroft Stanleys SPONSORED BY: WINNER: Cornhill Insurance Commercial Union WINNER: SHORTLIST: FMW International Insurance Brokers Independent Insurance NFU Mutual SHORTLIST: St Paul International Burke Ford Insurance Group FM Green & Co REINSURER OF THE YEAR Robert & David SPONSORED BY: PERSONAL LINES BROKER OF THE YEAR Reinsurance SPONSORED BY: WINNER: Guardian Insurance St Paul Re WINNER: SHORTLIST: Aon Risk Services CNA Re Equitas SHORTLIST: Colonnade Insurance Brokers ACHIEVEMENT AWARD Thomas, Carroll Brokers SPONSORED BY: BROKING INITIATIVE OF THE YEAR Legal & General SPONSORED BY: WINNER: Royal & Sun Alliance Sir David Rowland WINNER: Sedgwick SHORTLIST: Heath Insurance Services 1998 The Brian Wright Group JULY 9TH AT LONDON’S GROSVENOR HOUSE Wilby Insurance Brokers HOTEL (OVER 1400 GUESTS) UNDERWRITER OF THE YEAR PRESENTERS: SPONSORED BY: Angus Deayton and David Worsfold Experian SPEECH: WINNER: John Greenway MP, then chairman of the All Party Parliamentary Group on Insurance and Financial Services Independent Insurance ENTERTAINMENT: SHORTLIST: Cassidy David Insurance Group Johnny Howard Big Band and Band of Caledonian Cigna Insurance Company of Europe Highlanders Royal & Sun Alliance

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CLAIMS TEAM OF THE YEAR CUSTOMER CARE AWARDS SPONSORED BY: SPONSORED BY: McLarens Chartered Loss Adjusters Huon WINNER: WINNER: AIG Europe Norwich Union SHORTLIST: SHORTLIST: Guardian Health Dianne Dearden Insurance Brokers Royal & Sun Alliance Corporate Partnerships Guardian Health St Paul International Insurance Zurich Insurance

TRAINING AWARD TECHNOLOGY INITIATIVE OF THE YEAR SPONSORED BY: SPONSORED BY: Certis Ernst & Young WINNER: WINNER: NFU Mutual and Avon Group PHH Insurer Services SHORTLIST: SHORTLIST: Steel Burrill Jones Group Lloyd’s Insurance Services Norwich Union General Insurance Policy Master Royal & Sun Alliance LIFE INSURER OF THE YEAR RISK MANAGEMENT INITIATIVE SPONSORED BY: CSC Financial Services Group SPONSORED BY: Cigna International WINNER: Legal & General Assurance Society WINNER: Ark & General SHORTLIST: Eagle Star SHORTLIST: NFU Mutual Insurance Society Commercial Union Norwich Union Life & Eagle Star Intermediary Systems LIFE ASSURANCE SALES FORCE OF THE YEAR Wilby Insurance Brokers – NEW FOR 1998 GENERAL INSURER OF THE YEAR SPONSORED BY: Peters Management Consultancy SPONSORED BY: Beachcroft Stanleys WINNER: Wesleyan Financial Services WINNER: Commercial Union SHORTLIST: Midshires SHORTLIST: Cornhill Life Independent Insurance Midland Personal Financial Services NFU Mutual Royal Scottish Assurance Norwich Union Royal & Sun Alliance MARKETING INITIATIVE OF THE YEAR REINSURER OF THE YEAR SPONSORED BY: ICD Marketing Services SPONSORED BY: Reinsurance WINNER: Royal & Sun Alliance/Bowring Sport & Leisure WINNER: St Paul Re SHORTLIST: Aon Risk Services SHORTLIST: FMW International Insurance Brokers CNA Re Equitas

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ACHIEVEMENT AWARD BROKING INITIATIVE OF THE YEAR SPONSORED BY: SPONSORED BY: Legal & General Iron Trades WINNER: WINNER: Allan Bridgewater APN Insurance Services/Workplace Plus SHORTLIST: FM Green Saxon Direct UK Warren Hill Insurance Brokers & Loss Recovery Group 1999 Willis Corroon Commercial JULY 7TH AT THE ROYAL ALBERT HALL (1600 GUESTS) INTERNATIONAL REINSURANCE BROKER OF THE YEAR – NEW FOR 1999 PRESENTERS: Peter Sissons and David Worsfold SPONSORED BY: Lloyd’s SPEECH: John Greenway MP, then chairman of the All Party WINNER: Parliamentary Group on Insurance and Financial Services Benfield Greig ENTERTAINMENT: SHORTLIST: Anthony Inglis and the Royal Philharmonic Orchestra, the EW Blanch Welsh Guards and the Royal Choral Society Guy Carpenter & Co Towers Perrin Reinsurance

SHORTLIST & WINNERS YOUNG ACHIEVER OF THE YEAR – NEW FOR 1999 LOSS ADJUSTER OF THE YEAR SPONSORED BY: SPONSORED BY: Kennedys Munters WINNER: WINNER: Philip Cunningham – Torch Motor Policies at Lloyd’s McLarens Toplis Pricing and Validation Unit SHORTLIST: Kevin McAlpin, Devitt Insurance Services SHORTLIST: Giles Hawtin, McLarens Toplis ATA Chartered Loss Adjusters Caroline Smith, Norwich Union Cunningham Ellis & Buckle Nichola Williams, Zurich Commercial McLarens Toplis ClaimCare Service UNDERWRITER OF THE YEAR COMMERCIAL LINES BROKER OF THE YEAR SPONSORED BY: SPONSORED BY: Experian Royal & Sun Alliance WINNER: WINNER: Assurance Aon Risk Services SHORTLIST: SHORTLIST: Independent Insurance Burke Ford Insurance Group Norwich Union FM Green & Co Provident Insurance Robert & David Royal & Sun Alliance Turner & Co CLAIMS TEAM OF THE YEAR PERSONAL LINES BROKER OF THE YEAR SPONSORED BY: SPONSORED BY: McLarens Toplis Norwich Union WINNER: WINNER: Norwich Union Colonnade Insurance Brokers SHORTLIST: SHORTLIST: Admiral Insurance Services Aon Risk Services CGU JDR (Insurance Brokers) GAN Insurance Nursing Homes Fees Agency Zurich Engineering insuranceawards.com THE BRITISH INSURANCE AWARDS HALL OF FAME

TRAINING AWARD TECHNOLOGY INITIATIVE OF THE YEAR SPONSORED BY: SPONSORED BY: Certis Ernst & Young WINNER: WINNER: Co-operative Insurance Society Physical Evaluation Systems SHORTLIST: SHORTLIST: Britannic Assurance Independent Insurance FMW International Insurance Brokers Legal & General Royal & Sun Alliance (Portia Training) McLarens Toplis PMSC LIFE INSURER OF THE YEAR RISK MANAGEMENT INITIATIVE SPONSORED BY: CSC Financial SPONSORED BY: Cigna International WINNER: Royal & SunAlliance WINNER: Ark & General SHORTLIST: Axa Sun Life SHORTLIST: Legal & General Assurance Society Collegiate Management Services/Smithers Purslow & Co NFU Mutual Insurance Society Coventry City Council Independent Insurance LIFE ASSURANCE SALES FORCE Royal & Sun Alliance Q Farms SPONSORED BY: Peters Management Consultancy GENERAL INSURER OF THE YEAR WINNER: SPONSORED BY: CGU Life Beachcroft Wansbroughs SHORTLIST: WINNER: Birmingham Midshires Independent Insurance Britannic Assurance HSBC SHORTLIST: Wesleyan Financial Services Axa Insurance CGU MARKETING INITIATIVE OF THE YEAR NIG Skandia Norwich Union SPONSORED BY: Royal & Sun Alliance Compaq St Paul International Insurance WINNER: Royal & Sun Alliance/Boots Insurance Services INTERNATIONAL REINSURER OF THE YEAR SPONSORED BY: SHORTLIST: Pricewaterhouse Coopers CGU Independent Insurance WINNER: Lombard General Insurance CNA Re Minibus Plus SHORTLIST: CUSTOMER CARE AWARDS Employers Re ERC Frankona SPONSORED BY: Huon ACHIEVEMENT AWARD WINNER: SPONSORED BY: South Essex Insurance Brokers Legal & General SHORTLIST: WINNER: Norwich Union Michael Bright, then chairman and chief executive , PPP Healthcare Independent Insurance Royal & Sun Alliance Scottish Widows

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BROKING INITIATIVE OF THE YEAR SPONSORED BY: 2000 Iron Trades 28TH JUNE AT THE ROYAL ALBERT HALL (1700 WINNER: GUESTS) Willis UK – Commercial Risks PRESENTERS: SHORTLIST: Steve Rider and David Worsfold Boncaster Limited FM Green SPEECH: RBR Insurance Group David Bland, chair of the judging panel and then director Road Runner Group general, Chartered Insurance Institute Saxon Direct UK ENTERTAINMENT: INTERNATIONAL REINSURANCE BROKER OF Anthony Inglis and the Royal Philharmonic Orchestra. THE YEAR Singers: Helen Williams and Russell Wilson SPONSORED BY: SHORTLIST & WINNERS Lloyd’s LOSS ADJUSTER OF THE YEAR WINNER: Benfield Greig SPONSORED BY: Munters SHORTLIST Towers Perrin Reinsurance WINNER: McLarens Toplis – Rail Unit YOUNG ACHIEVER OF THE YEAR SHORTLIST: SPONSORED BY: GAB Robins – Account Management Unit Eastgate McLarens Toplis – Managed Contractor Network Property & Casualty Services WINNER: Resolve Iternational Helen Merfield, AIG Medical & Rehabilitation SHORTLIST: COMMERCIAL LINES BROKER OF THE YEAR Alison Hoyes, Hart Owens Group SPONSORED BY: Neil McSherry, Independent Insurance Royal & Sun Alliance Jacquie Chittenden, Lloyds TSB Financial Advisers Scott Egan, Norwich Union General Insurance WINNER: Hannover Park UNDERWRITER OF THE YEAR SHORTLIST: SPONSORED BY: Aon Financial Institutions Experian FM Green Hart Owens Group WINNER: Robert & Davis St Paul International SHORTLIST: PERSONAL LINES BROKER OF THE YEAR Ace Europe SPONSORED BY: AIG UK Norwich Union Independent Insurance NIG WINNER: Royal & Sun Alliance - UKHCA Colonnade Insurance Brokers SHORTLIST: CLAIMS TEAM OF THE YEAR Hughes & Company SPONSORED BY: Rowett Insurance Broking Group McLarens Toplis Rowland Smith South Essex Insurance Brokers WINNER: Zurich Commercial – Motor Injury Whiplash Project SHORTLIST: Axa Insurance Groupama Iron Trades Insurance St Paul International Zurich Engineering insuranceawards.com THE BRITISH INSURANCE AWARDS HALL OF FAME

TRAINING AWARD CUSTOMER CARE AWARDS SPONSORED BY: SPONSORED BY: Certis Huon WINNER: WINNER: Devitt Insurance Services Norwich Union General Insurance/Injury Prevention and Rehabilitation Services SHORTLIST: FMW Corporate Risks SHORTLIST: Groupama Insurances Congregational & General Independent Insurance FMW Corporate Risks Royal & Sun Alliance Royal & Sun Alliance – Property Investors Unit Zurich Commercial Insurance South Essex Insurance Brokers

LLOYD’S SYNDICATE OF THE YEAR TECHNOLOGY INITIATIVE OF THE YEAR – NEW FOR 2000 SPONSORED BY: SPONSORED BY: CSC Kennedys WINNER: WINNER: Provident Insurance Wren Life SHORTLIST: SHORTLIST: Axa Insurance BF Caudle Agencies Chubb Insurance Company of Europe Cassidy David International Farr Equity Red Star Property & Casualty Services RE Brown & Others Royal & Sun Alliance – Portia

LIFE INSURER OF THE YEAR THE E-COMMERCE AWARD – NEW FOR 2000 SPONSORED BY: SPONSORED BY: CSC Financial Ernst & Young WINNER: WINNER: Legal & General Assurance AA Insurance Services SHORTLIST: SHORTLIST: Britannic Assurance AA Group Co-operative Insurance Society Direct Line Direct Line Life Harvey Bowring Credit Underwriting Royal & Sun Alliance UK Life Norwich Union General Insurance Wildnet New Media Group MARKETING INITIATIVE OF THE YEAR RISK MANAGEMENT INITIATIVE SPONSORED BY: Compaq SPONSORED BY: SAP WINNER: Axa Insurance WINNER: Bass PLC SHORTLIST Carole Nash Insurance Consultants SHORTLIST: CGU Insurance Ace Europe Heath Shield Friendly Society Ark & General – Crisis Cover Norwich Union General Insurance – Risk Management East Lothian Council Royal & Sun Alliance, Healthcare & Assistance Royal & Sun Alliance – Fleet Cover Zurich Commercial – A New Beginning

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GENERAL INSURER OF THE YEAR SERVICE PROVIDER OF THE YEAR SPONSORED BY: SPONSORED BY: Beachcroft Wansbroughs CPI Countrywide WINNER: WINNER: St Paul International Insurance London Processing Centre SHORTLIST: SHORTLIST: Axa Insurance Crawford & Company Independent Insurance Enterprise Rent-A-Car Norwich Union General Insurance Europ Assistance Zurich Insurance (UK) Kennedys PMA REINSURANCE INITIATIVE OF THE YEAR – NEW FOR 2000 COMMERCIAL LINES BROKER OF THE YEAR SPONSORED BY: SPONSORED BY: KPMG Royal & Sun Alliance WINNER: WINNER: CNA Re RK Harrison Insurance Brokers SHORTLIST: SHORTLIST: Axa Insurance Argyll Insurance Services The Davis Group ACHIEVEMENT AWARD FM Green Hannover Park Group SPONSORED BY: MYND PERSONAL LINES BROKER OF THE YEAR WINNER: SPONSORED BY: Simon Bolam Norwich Union WINNER: Colonnade Insurance Brokers SHORTLIST: 2001 Aon Rowett Insurance Broking Group 11 JULY AT THE ROYAL ALBERT HALL (1700 GUESTS) BROKING INITIATIVE OF THE YEAR PRESENTERS: SPONSORED BY: Steve Rider and David Worsfold QBE SPEECH: WINNER: Sir Howard Davies, then chairman of the Financial Services Argyll Insurance Services Authority SHORTLIST: ENTERTAINMENT: Broker Network Anthony Inglis and the Royal Philharmonic Orchestra; La Playa the Royal Choral Society; Featured singers: Nicola Kirsch and Geraint Dodd; Musketeers of the Moscow Militia and REINSURANCE BROKING INITIATIVE OF THE Connaught Rangers YEAR SHORTLIST & WINNERS SPONSORED BY: Lloyd’s LOSS ADJUSTER OF THE YEAR WINNER: SPONSORED BY: Aon Munters SHORTLIST: WINNER: JLT Risk Solutions McLarens Toplis – Property Management SHORTLIST: GAB Robins UK McLarens Toplis – Flood Response

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YOUNG ACHIEVER OF THE YEAR LIFE INSURER OF THE YEAR SPONSORED BY: SPONSORED BY: IBM CSC WINNER: WINNER: Nichola Williams, Zurich Commercial Legal & General SHORTLIST: SHORTLIST: Shirley Alexander, Axa Insurance Co-operative Insurance Society Ken Blanc, Independent Insurance Royal & Sun Alliance UK Life Natasha Regan, Groupama Insurances Jonathan Salter, Royal & Alliance MARKETING INITIATIVE OF THE YEAR UNDERWRITER OF THE YEAR SPONSORED BY: Solcorp SPONSORED BY: Experian WINNER: Road Runner Motor Trade Insurance WINNER: Royal & Sun Alliance Commercial SHORTLIST Legal & General Insurance SHORTLIST: Lloyds TSB/First Assist AIG Europe UK Peoples Choice St Paul International Zurich Personal Insurances Zurich Commercial Zurich Financial Services CUSTOMER CARE AWARDS CLAIMS TEAM OF THE YEAR SPONSORED BY: The Innovation Group SPONSORED BY: McLarens WINNER: Zurich Personal Insurances WINNER: Halifax General Insurance Services SHORTLIST: Caravan Guard SHORTLIST: Groupama Insurances Gallagher Bassett Lloyds TSB Groupama Insurances South Essex Insurance Brokers NFU Mutual TECHNOLOGY INITIATIVE OF THE YEAR TRAINING AWARD SPONSORED BY: SPONSORED BY: Compaq CII WINNER: WINNER: Chubb Insurance Company of Europe NIG SHORTLIST: SHORTLIST: Jewellery Appraisal Services Co-operative Insurance Society Royal & Sun Alliance Independent Insurance St Paul International Peoples Choice Royal & Sun Alliance UK Training Centre THE E-COMMERCE AWARD LLOYD’S SYNDICATE OF THE YEAR SPONSORED BY: Cap Gemini Ernst & Young SPONSORED BY: Kennedys WINNER: AA Insurance Services WINNER: Atrium Underwriters SHORTLIST: Cox Insurance – Retail Division SHORTLIST: Independent Insurance Equity Red Star Its4Me Wellington Underwriting Wren Life

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RISK MANAGEMENT INITIATIVE SHORTLIST & WINNERS SPONSORED BY: LOSS ADJUSTER OF THE YEAR CMGL SPONSORED BY: WINNER: Ansa East Lothian Council WINNER: SHORTLIST: GAB Robins - Eye Cornhill Arun District Council SHORTLIST: Royal & Sun Alliance – Healthcare and Assistance Cunningham Lindsey South Essex Insurance Brokers GAB Robins – Command Centre

GENERAL INSURER OF THE YEAR SERVICE PROVIDER OF THE YEAR SPONSORED BY: SPONSORED BY: Beachcroft Wansbroughs CPI Countrywide WINNER: WINNER: Zurich Financial Services (UK General) Solus SHORTLIST: SHORTLIST: AIG Europe (UK) Belfor Relectronic (UK) Co-operative Insurance Society Jewellery Appraisal Service NFU Mutual Munters Mutual Law, Beachcroft Wansbroughs REINSURANCE INNOVATION OF THE YEAR COMMERCIAL LINES BROKER OF THE YEAR SPONSORED BY: KPMG SPONSORED BY: Royal & Sun Alliance WINNER: GE Frankona Reinsurance WINNER: Robertson Taylor SHORTLIST: Axa Insurance SHORTLIST: Eurobase Systems Camberford Law FM Green ACHIEVEMENT AWARD RK Harrison Insurance Brokers SPONSORED BY: PERSONAL LINES BROKER OF THE YEAR CSC SPONSORED BY: WINNER: Royal & Sun Alliance David Prosser, then group chief executive, Legal & General WINNER: Aon Affinity Insurance Services SHORTLIST: AA Insurance Services 2002 Boncaster 10TH JULY, THE ROYAL ALBERT HALL Colonnade Insurance Brokers (1800 GUESTS) BROKING INITIATIVE OF THE YEAR PRESENTERS: SPONSORED BY: Jeremy Clarkson and David Worsfold Groupama Insurances ENTERTAINMENT: WINNER: Anthony Inglis and the Royal Philharmonic Orchestra; the Royal Choral Society; Featured singers: Andrew Mayor, Camberford Law Imogen Parker, Annette Wardell, Joanne Appleby, Geoff SHORTLIST: Sewell, Jeremy Sharples and Scott Ciscon FM Green Heath Insurance Insurance Services Saxon Insurance

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REINSURANCE BROKING INITIATIVE LLOYD’S SYNDICATE OF THE YEAR OF THE YEAR SPONSORED BY: SPONSORED BY: Kennedys Lloyd’s WINNER: WINNER: Beazley Aon SHORTLIST: SHORTLIST Equity Red Star JLT Risk Solutions Zenith

YOUNG ACHIEVER OF THE YEAR LIFE INSURER OF THE YEAR SPONSORED BY: SPONSORED BY: Capita Insurance Services Solcorp WINNER: WINNER: Clair Haywood, Allianz Cornhill Legal & General Assurance SHORTLIST: SHORTLIST: David Walsh – Colonnade Insurance Brokers Co-operative Insurance Society Louise Spear –Norwich Union Royal & Sun Alliance UK Life Keeley Burgess – Pinnacle Insurance Wesleyan Assurance Society Roger Garbutt – St Paul International Insurance Steven Swift – Oughtred & Harrison MARKETING INITIATIVE OF THE YEAR SPONSORED BY: UNDERWRITER OF THE YEAR Jewellery Appraisal Services SPONSORED BY: Experian WINNER: Lloyds TSB Insurance WINNER: Groupama Insurances SHORTLIST Aon Affinity Management SHORTLIST: Cox Insurance Retail Division/Insure Hiscox Home Service (GB) Sterling Insurance Zurich Financial Services CUSTOMER CARE AWARDS SPONSORED BY: CLAIMS INITIATIVE OF THE YEAR The Innovation Group SPONSORED BY: Munters WINNER: NFU Mutual WINNER: Belfor Relectronic (UK) SHORTLIST: Caravan Guard SHORTLIST: GAB Robins UK/Churchill Command Centre Davies Lavery Royal & Sun Alliance – Property Investors Unit GAB Robins – Churchill Command Centre Royal & Sun Alliance - Subsidence THE TECHNOLOGY AWARD SPONSORED BY: TRAINING AWARD IBM SPONSORED BY: GAB Robins WINNER: Royal & Sun Alliance – UK Commercial WINNER: Aon – Corporate Division SHORTLIST: GAB Robins – EYE SHORTLIST: InsurE-com Allianz Cornhill Royal & Sun Alliance – Financial Risks Heath Lambert Group Towry Law Insurance Brokers

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THE E-BUSINESS AWARD SPONSORED BY: Cap Gemini Ernst & Young 2003 WINNER: 9TH JULY, THE ROYAL ALBERT HALL (1800 Its4Me Online Insurance GUESTS) SHORTLIST: PRESENTERS: AA Insurance Services Jon Seargant, David Worsfold (opening speech) and Direct Line Anthony Gould (awards presentation) Legal & General Assurance Norwich Union – Bluecycle.com ENTERTAINMENT: The cast of the musical Buddy RISK MANAGEMENT AWARD SPONSORED BY: SHORTLIST & WINNERS CMGL LOSS ADJUSTER OF THE YEAR WINNER: SPONSORED BY: Caravan Guard DRL SHORTLIST: WINNER: Axa Insurance Cunningham Lindsey FM Global/GlaxoSmithKline St Paul International SHORTLIST: The National Plant and Theft Register GAB Robins The Claims People GENERAL INSURER OF THE YEAR SERVICE PROVIDER OF THE YEAR SPONSORED BY: Beachcroft Wansbroughs SPONSORED BY: CPI Countrywide WINNER: Zurich Financial Services WINNER: Pricewaterhouse Coopers SHORTLIST: Churchill SHORTLIST: Legal & General Insurance Belfor Relectronic (UK) Norwich Union IRMG Provident Insurance Pricewaterhouse Coopers Troika REINSURANCE INNOVATION OF THE YEAR Sirius Financial Services SPONSORED BY: COMMERCIAL LINES BROKER OF THE YEAR Sherwood International SPONSORED BY: WINNER: Royal & Sun Alliance Willis Re WINNER: SHORTLIST: Camberford Law Inreon SHORTLIST: ACHIEVEMENT AWARD Lloyds TSB Towry Law Insurance Brokers SPONSORED BY: ISO PERSONAL LINES BROKER OF THE YEAR WINNER: SPONSORED BY: Scott Bell, recently retired group managing director, Royal & Sun Alliance Standard Life WINNER: Carole Nash Insurance Consultants SHORTLIST: AA Insurance Services MCE Swinton Insurance

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BROKING INITIATIVE OF THE YEAR LLOYD’S SYNDICATE OF THE YEAR SPONSORED BY: SPONSORED BY: Groupama Insurances Kennedys WINNER: WINNER: Bollington Group Equity Red Star SHORTLIST: SHORTLIST: AA Insurance Services Brit Syndicate 1987 Aon Hiscox Syndicate 33 MD Insurance Services Medi Traveller LIFE INSURER OF THE YEAR YOUNG ACHIEVER OF THE YEAR SPONSORED BY: Solcorp SPONSORED BY: Capita Insurance Services WINNER: Legal & General Assurance Society WINNER: Terri Grainger – Beddis Hobbs Commercial Property SHORTLIST: Co-operative Financial Services SHORTLIST: Swiss Life Jessica Lloyd-Jones, Allianz Cornhill Gareth Hilton, Royal & Sun Aliance MARKETING INITIATIVE OF THE YEAR Gemma Burney, Royal & Sun Alliance Joanne Wake, St Paul International SPONSORED BY: Software Solutions Partners UNDERWRITER OF THE YEAR WINNER: SPONSORED BY: NAAFI Financial Experian SHORTLIST WINNER: Lloyds TSB & Axa Insurance Zurich Insurance Motor Trade Solutions RK Harrison Insurance Brokers SHORTLIST: Stuart Alexander AIG Europe Equity Red Star CUSTOMER CARE AWARDS Groupama Insurances - Motor SPONSORED BY: CLAIMS INITIATIVE OF THE YEAR Sterling Insurance Group SPONSORED BY: WINNER: Munters Barclays Insurance Dublin WINNER: SHORTLIST: The Drainage Forum Kwik-Fit Insurance Western Provident Association SHORTLIST: Zurich Professional AIG Europe Chubb Insurance THE TECHNOLOGY AWARD Provident Insurance SPONSORED BY: TRAINING AWARD IBM SPONSORED BY: WINNER: Cunningham Lindsey Motor Insurers’ Information Centre & Experian WINNER: SHORTLIST: Carole Nash Insurance Consultants Allianz Cornhill – Claims Tracking Aon & August Group SHORTLIST: Composite Legal Services Allianz Cornhill Friends Provident Axa Insurance Giles Insurance Brokers

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THE E-BUSINESS AWARD ACHIEVEMENT AWARD SPONSORED BY: SPONSORED BY: Cap Gemini Ernst & Young ISO WINNER: WINNER: Composite Legal Services Robert Hiscox SHORTLIST: Axa Insurance Hiscox Syndicates Legal & General Towry Law Insurance Brokers 2004 7TH JULY, THE ROYAL ALBERT HALL (1800 RISK MANAGEMENT AWARD GUESTS) SPONSORED BY: PRESENTERS: CMGL Clive Anderson, David Worsfold and Anthony Gould WINNER: ENTERTAINMENT: Sainsbury’s The cast of the musical The Rat Pack including Mark SHORTLIST: Adams, Stephen Trifftt and Jennie Sawdon Axa Insurance and Risk Stop Belfor-Relectronic SHORTLIST & WINNERS Sunderland City Council Zurich Risk Services LOSS ADJUSTING INITIATIVE OF THE YEAR SPONSORED BY: MAJOR LOSS AWARD – NEW FOR 2003 Belfor SPONSORED BY: WINNER: Plexus Law GAB Robins – Robins Affinity Management WINNER: SHORTLIST: Cunningham Lindsey UK Crawford & Company - subsidence SHORTLIST Cunningham Lindsey UK Belfor-Relectronic (UK) QuestGates Capita Insurance Services Ecclesiastical Insurance SERVICE PROVIDER OF THE YEAR SPONSORED BY: GENERAL INSURER OF THE YEAR InsuranceJobs.co.uk SPONSORED BY: WINNER: Beachcroft Wansbroughs Chartered Insurance Institute WINNER: SHORTLIST: NFU Mutual Acturis SHORTLIST: Barlow Lyde & Gilbert Axa Insurance Document SOS St Paul Insurance Sterling Insurance COMMERCIAL LINES BROKER OF THE YEAR Zurich Insurance SPONSORED BY: REINSURANCE INNOVATION OF THE YEAR Royal & Sun Alliance SPONSORED BY: WINNER: Sherwood International Goss Group – General Insurance Division WINNER: SHORTLIST: Troika Insurance Company Alexander Forbes Barnett & Barnett SHORTLIST: Benfield – Weather Risk Index Benfield - Expect

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PERSONAL LINES BROKER OF THE YEAR REHABILITATION AWARD – NEW FOR 2004 SPONSORED BY: SPONSORED BY: Enterprise Rent-A-Car FirstAssist WINNER: WINNER: The Allen & Allen Group Proclaim CARE SHORTLIST: SHORTLIST: BDML Connect Axa PPP Healthcare Junction IPRS Kwik-Fit Insurance Unum Provident

BROKING INITIATIVE OF THE YEAR TRAINING AWARD SPONSORED BY: SPONSORED BY: Axa Insurance Cunningham Lindsey WINNER: WINNER: Alec Finch/Riskclick Barnett & Barnett SHORTLIST: SHORTLIST: Marsh Allianz Cornhill – Financial & Commercial Awareness Programme MD Insurance Services Legal & General CII & BIBA YOUNG ACHIEVER OF THE YEAR LIFE INSURER OF THE YEAR SPONSORED BY: Capita Insurance Services SPONSORED BY: Tata Consultancy Services WINNER: Anton Manley, Kwik-Fit Insurance Services WINNER: Legal & General SHORTLIST: Richard Coulson, Marsh SHORTLIST: Sam Franks, Hiscox Insurance Company NFU Mutual Hannah Jaynes, Allianz Cornhill Prudential Jane Kielty - Marsh MARKETING INITIATIVE OF THE YEAR UNDERWRITER OF THE YEAR SPONSORED BY: SPONSORED BY: Software Solutions Partners Experian WINNER: WINNER: Royal & Sun Alliance/More Th>n RJ Kiln & Co SHORTLIST SHORTLIST: InsureYourMotor.com Allianz Cornhill – Motor Trade Legal & General Brit Insurance Holdings Legal & General CUSTOMER CARE AWARDS CLAIMS INITIATIVE OF THE YEAR SPONSORED BY: Barclays SPONSORED BY: CSC WINNER: Royal & Sun Alliance/ Lloyd & Whyte WINNER: Halifax Home Insurance SHORTLIST: Capita Life & SHORTLIST: Caravan Guard Crawford & Company – VISCAT Legal & General Ecclesiastical Insurance Office Hiscox Insurance Company

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THE TECHNOLOGY AWARD LONDON MARKET INNOVATION OF THE YEAR SPONSORED BY: SPONSORED BY: IBM Kennedys WINNER: WINNER: Munters Tropical Storm Risk SHORTLIST: SHORTLIST: Alec Finch Group/Riskclick Ace European Group Crawford & Company Xchanging Lloyd’s Liberty Syndicate Management

THE E-BUSINESS AWARD ACHIEVEMENT AWARD SPONSORED BY: SPONSORED BY: Ace European Group ISO WINNER: WINNER: Royal & Sun Alliance Walter Merricks, then the Financial Ombudsman Service’s chief ombudsman SHORTLIST: Legal & General Marsh NIG

RISK MANAGEMENT AWARD 2005 SPONSORED BY: 6TH JULY, THE ROYAL ALBERT HALL (1800 CMGL GUESTS) WINNER: PRESENTERS: Kerry London/Workplace Plus Insurance/Norwich Union Jeremy Paxman, David Worsfold and Anthony Gould Risk Services SPEECH: SHORTLIST: Julian James, Lloyd’s head of worldwide markets Allianz Cornhill – Drive Safe ENTERTAINMENT: The Institute of Risk Management Royal Philharmonic Orchestra

MAJOR LOSS AWARD SHORTLIST & WINNERS SPONSORED BY: Plexus Law LOSS ADJUSTING INITIATIVE OF THE YEAR WINNER: SPONSORED BY: Fortis Insurance The Innovation Group SHORTLIST WINNER: Crawford & Company – Global Incident Response Cunningham Lindsey UK Cunningham Lindsey SHORTLIST: GAB Robins Aviation Ashworth Mairs Group GAB Robins (Creditor Claims Service) GENERAL INSURER OF THE YEAR SPONSORED BY: SERVICE PROVIDER OF THE YEAR Beachcroft Wansbroughs SPONSORED BY: WINNER: plc Allianz Cornhill WINNER: SHORTLIST: Certified Restoration Dry-cleaning Network UK Legal & General SHORTLIST: NFU Mutual Lifestyle Services Group Sterling Insurance Loss Management Group Tracker Network (UK)

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COMMERCIAL LINES BROKER OF THE YEAR CLAIMS INITIATIVE OF THE YEAR SPONSORED BY: SPONSORED BY: Royal & Sun Alliance CSC WINNER: WINNER: Kerry London ISS Damage Control SHORTLIST: SHORTLIST: Argyll Insurance Services Axa Insurance FMW Risk Services Crawford & Company Subsidence Unit The Flood Repairs Forum PERSONAL LINES BROKER OF THE YEAR REHABILITATION AWARD SPONSORED BY: Royal & Sun Alliance SPONSORED BY: FirstAssist WINNER: Swinton Group WINNER: Unum Provident (Early Intervention Programme) SHORTLIST: BDML Connect SHORTLIST: Insure & Go Insurance Services Barlow Lyde & Gilbert Kwik-Fit Insurance Services Health & Case Management Moving Minds BROKING INITIATIVE OF THE YEAR Zurich (UK Commercial Business) SPONSORED BY: CORPORATE & SOCIAL RESPONSIBILITY Axa Insurance PROJECT OF THE YEAR – NEW FOR 2005 WINNER: SPONSORED BY: Marsh Employers’ Liability Practice Enterprise Rent-A-Car SHORTLIST: WINNER: FMW Risk Services Police Mentoring Scheme/Lloyd’s Community Programme NAAFI Stuart Alexander SHORTLIST: Axa PPP Healthcare YOUNG ACHIEVER OF THE YEAR Unum Provident (New Beginnings) SPONSORED BY: TRAINING AWARD Ace European Group SPONSORED BY: WINNER: Barclays Hannah Jaynes, Allianz Cornhill Animal Health WINNER: SHORTLIST: British Insurance Brokers’ Association and Chartered James Barwell, Axa Insurance Insurance Institute Nicola Cowan, All Risk Management Peter Smith, Markel International SHORTLIST: Steve Wong, Willis Allianz Cornhill – Excellence in Claims Footman James & Company UNDERWRITER OF THE YEAR Munters SPONSORED BY: Experian LIFE INSURER OF THE YEAR SPONSORED BY: WINNER: Tata Consultancy Services Royal & Sun Alliance (UK Marine) WINNER: SHORTLIST: Legal & General Allianz Cornhill DAS Legal Expenses SHORTLIST: Legal & General Assurance Society Prudential Wesleyan Financial Services

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MARKETING INITIATIVE OF THE YEAR MAJOR LOSS AWARD SPONSORED BY: SPONSORED BY: SSP Plexus Law WINNER: WINNER: Privilege Crawford & Company SHORTLIST SHORTLIST AIG Europe (UK) Allianz Cornhill Barclays Insurance Services Royal & Sun Alliance Direct Line GENERAL INSURER OF THE YEAR CUSTOMER CARE AWARDS SPONSORED BY: SPONSORED BY: Beachcroft Wansbroughs Cunningham Lindsey WINNER: WINNER: Allianz Cornhill Friends Provident SHORTLIST: SHORTLIST: Axa Insurance Caravan Guard Fortis Insurance RiskStop, Farmweb and NIG Groupama Insurances Royal & Sun Alliance Hiscox

THE TECHNOLOGY AWARD LONDON MARKET INNOVATION OF THE YEAR SPONSORED BY: SPONSORED BY: Keoghs Kennedys WINNER: WINNER: Legal & General Assurance Society (e-Pensions) Aon/Xchanging SHORTLIST: SHORTLIST: Acturis/Giles Insurance Brokers Allianz Global Risks Royal Liver Amlin Withersnet ACHIEVEMENT AWARD THE E-BUSINESS AWARD SPONSORED BY: SPONSORED BY: ISO Improveline WINNER: WINNER: The Rt Honourable Hunt of Wirrall MBE Groupama Insurances SHORTLIST: Confused.com Legal & General Assurance Society HSBC Insurance Brokers 2006 5TH JULY, THE ROYAL ALBERT HALL RISK MANAGEMENT AWARD (1800 GUESTS) SPONSORED BY: PRESENTERS: CMGL Jeremy Paxman, David Worsfold and Anthony Gould WINNER: SPEECH: RiskSTOP/Axa Then Lloyd’s chairman Lord Levene of Portsoken SHORTLIST: ENTERTAINMENT: Belfor NIG & All Risk Management Royal Philharmonic Orchestra; featured singers: Hazel Royal & SunAlliance (Marine Risk Management) Fernandes and John Hudson; featured musician: John Birch on the organ.

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SHORTLIST & WINNERS YOUNG ACHIEVER OF THE YEAR LOSS ADJUSTING INITIATIVE OF THE YEAR SPONSORED BY: Nobilas SPONSORED BY: The Innovation Group WINNER: Victoria Cuggy, Equity Insurance Group WINNER: QuestGates – Environmental Unit SHORTLIST: Darren Clayden, Groupama Insurances SHORTLIST: Poppy Crane, Axa Insurance Crawford & Company Stephen Ford, St Paul Travelers Insurance Company The Investigation Services Team, part of Capita Jane Kempler, Groupama Insurances Natalie Taylor, Fortis Insurance SERVICE PROVIDER OF THE YEAR Richard Walker, Axa Insurance SPONSORED BY: UNDERWRITER OF THE YEAR The Source Claims Support SPONSORED BY: WINNER: Experian Enterprise Rent-A-Car WINNER: SHORTLIST: Royal & Sun Alliance (UK Marine) Comet Business Services Cunningham Lindsey SHORTLIST: Allianz Cornhill COMMERCIAL LINES BROKER OF THE YEAR DAS Legal Expenses Legal & General Assurance Society SPONSORED BY: Royal & Sun Alliance CLAIMS INITIATIVE OF THE YEAR WINNER: SPONSORED BY: Bollington CSC SHORTLIST: WINNER: Premierline Direct Royal & Sun Alliance Turner & Co Insurance Brokers SHORTLIST: PERSONAL LINES BROKER OF THE YEAR Ecclesiastical Insurance Group HSBC Life (UK) SPONSORED BY: Plantec Holdings Royal & Sun Alliance WINNER: REHABILITATION AWARD Financial Services SPONSORED BY: SHORTLIST: FirstAssist Footman James WINNER: Insure & Go Insurance Services Health & Case Management Thomas, Carroll (Brokers) SHORTLIST: BROKING INITIATIVE OF THE YEAR Legal & General Risk Group Moving Minds Psychological Management & Rehabilitation SPONSORED BY: Proclaim Care Axa Insurance Unum Provident WINNER: Heath Lambert Group CORPORATE & SOCIAL RESPONSIBILITY PROJECT OF THE YEAR – NEW FOR 2005 SHORTLIST: Bollington SPONSORED BY: La Playa Enterprise Rent-A-Car Wilby WINNER: Police Mentoring Scheme/Lloyd’s Community Programme SHORTLIST: Axa PPP Healthcare Unum Provident (New Beginnings)

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TRAINING AWARD RISK MANAGEMENT AWARD SPONSORED BY: SPONSORED BY: Barclays CMGL WINNER: WINNER: British Insurance Brokers’ Association and Chartered Tropical Storm Risk Insurance Institute SHORTLIST: SHORTLIST: QBE European Operations Allianz Cornhill – excellence in claims RBIG Corporate Risk Services Footman James & Company Zurich Risk Services Munters MAJOR LOSS AWARD MARKETING INITIATIVE OF THE YEAR SPONSORED BY: SPONSORED BY: Plexus Law Software Solutions Partners WINNER: WINNER: Brit Insurance – Hurricane Katrina Royal Liver SHORTLIST SHORTLIST Cunningham Lindsey UK – Carlisle Floods Axa Insurance GAB Robins UK – London Terrorist Response Allianz Cornhill (Animal Health) HBOS General Insurance – Buncefield NHBC Claims CUSTOMER CARE AWARDS Royal & Sun Alliance – Buncefield Teceris and AIG Europe SPONSORED BY: Cunningham Lindsey LIFE INSURER OF THE YEAR WINNER: SPONSORED BY: WPA Cover SHORTLIST: WINNER: Kwik Fit Financial Services Friends Provident Royal & Sun Alliance (Motability) SHORTLIST: THE TECHNOLOGY AWARD Legal & General Royal Liver SPONSORED BY: Scottish Widows Keoghs WINNER: GENERAL INSURER OF THE YEAR Drive Assist UK SPONSORED BY: Beachcroft Wansbroughs SHORTLIST: Acturis/Alexander Forbes Corporate Risk Solutions WINNER: Cunningham Lindsey UK Royal & Sun Alliance GAB Robins UK – EYE Write Legal & General SHORTLIST: Fortis Insurance THE E-BUSINESS AWARD Groupama Insurances Hiscox SPONSORED BY: Sirius INTERNATIONAL INITIATIVE OF THE YEAR WINNER: SPONSORED BY: Direct Line Kennedys SHORTLIST: WINNER: Friends Provident Royal & SunAlliance – Aquaculture Insurance Solutions HSBC Intermediary Marketing Division NIG SHORTLIST: Chubb Insurance Co of Europe William Russell

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ACHIEVEMENT AWARD PERSONAL LINES BROKER OF THE YEAR SPONSORED BY: SPONSORED BY: ISO AI Claims Solutions WINNER: WINNER: Dennis Mahoney, then chairman and chief executive of Aon Fresh Insurance SHORTLIST: Insure & Go Insurance Services RIAS 2007 Roland Smith 4TH JULY, THE ROYAL ALBERT HALL (1800 BROKING INITIATIVE OF THE YEAR GUESTS) SPONSORED BY: PRESENTERS: Axa Insurance Dara O’Briain and Anthony Gould WINNER: ENTERTAINMENT: Wilby Royal Philharmonic Orchestra (conducted by Anthony SHORTLIST: Inglis) and The Royal Choral Society. Featured singer: FMW Risk Services Junction

SHORTLIST & WINNERS YOUNG ACHIEVER OF THE YEAR LOSS ADJUSTING INITIATIVE OF THE YEAR SPONSORED BY: Empire Commercial SPONSORED BY: Concept Building Solutions WINNER: Donna Claydon, Axa Insurance WINNER: GAB Robins UK and Fortis UK SHORTLIST: Helena Christopher, QBE Europe SHORTLIST: Edward Hogan, Heath Lambert AMG Chartered Loss Adjusters Dale Petrie, Insurance Claims Hotel Bureau Cunningham Lindsey UNDERWRITER OF THE YEAR SERVICE PROVIDER OF THE YEAR SPONSORED BY: SPONSORED BY: Experian Nobilas WINNER: WINNER: AIG Europe (UK) Acturis SHORTLIST: SHORTLIST: Royal & Sun Alliance - Resolution Countrywide Property Management Zurich Private Clients Document SOS Drive Assist UK CLAIMS INITIATIVE OF THE YEAR COMMERCIAL LINES BROKER OF THE YEAR SPONSORED BY: CSC SPONSORED BY: Royal & Sun Alliance WINNER: Groupama WINNER: FMW Risk Services SHORTLIST: AIG Europe (UK) SHORTLIST: National Flood School/ Disaster Carel Barnett & Barnett MD Insurance Services – Premier Guarantee for New Homes

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REHABILITATION AWARD THE TECHNOLOGY AWARD SPONSORED BY: WINNER: FirstAssist Cunningham Lindsey UK WINNER: SHORTLIST: Reach Personal Injury Services Blyth Valley Enterprise Rent-A-Car SHORTLIST: Corpore THE E-BUSINESS AWARD Human Focus Return to Work, Part of Parabis Group Moving Minds SPONSORED BY: Canada Life CORPORATE & SOCIAL RESPONSIBILITY WINNER: PROJECT OF THE YEAR Bluecycle SPONSORED BY: Enterprise Rent-A-Car SHORTLIST: Allainz Global Corporate & Specialty WINNER: Axa Insurance – SME Co-operative Insurance Services Healix Risk Rating

SHORTLIST: RISK MANAGEMENT AWARD Friends Provident Prudential SPONSORED BY: Sapiens TRAINING AWARD WINNER: SPONSORED BY: Aon Global Risk Consulting, part of Aon Barclays SHORTLIST: WINNER: Brit Insurance Axa PPP Healthcare Royal & Sun Alliance – Geographical Risk Assessment Tool

SHORTLIST: MAJOR LOSS AWARD AI Claims Solutions Garwyn SPONSORED BY: Plexus Law MARKETING INITIATIVE OF THE YEAR WINNER: SPONSORED BY: Cunningham Lindsey – Buncefield Software Solutions Partners SHORTLIST WINNER: Forensic Accounting & Claims Team, Marsh (with Keystone) Ecclesiastical Insurance Royal & Sun Alliance – Andros Food Fire

SHORTLIST LIFE INSURER OF THE YEAR Barnett & Barnett Swiftcover.com SPONSORED BY: Unum Tata Consultancy Services WINNER: CUSTOMER CARE AWARDS Legal & General SPONSORED BY: Cunningham Lindsey SHORTLIST: Friends Provident WINNER: Royal Liver - Progress AMG Wesleyan Assurance Society

SHORTLIST: GENERAL INSURER OF THE YEAR AA Insurance Services Capita Life & Pensions Services SPONSORED BY: Legal & General Beachcroft St Paul Travelers WINNER: Fortis UK SHORTLIST: Brit Insurance Hiscox insuranceawards.com THE BRITISH INSURANCE AWARDS HALL OF FAME

INTERNATIONAL INITIATIVE OF THE YEAR COMMERCIAL LINES BROKER OF THE YEAR SPONSORED BY: SPONSORED BY: Kennedys Royal & Sun Alliance WINNER: WINNER: Sunderland Marine Mutual Insurance Premier Guarantee SHORTLIST: SHORTLIST: QBE European Operations Clear Insurance Management Dual International Wilby

ACHIEVEMENT AWARD PERSONAL LINES BROKER OF THE YEAR SPONSORED BY: SPONSORED BY: ISO AI Claims Solutions WINNER: WINNER: Patrick Snowball. Outgoing executive director, UK Swinton Group SHORTLIST: BDML Connect Caravan Guard Kwik Fit Financial Services 2008 Stackhouse Poland 9TH JULY, THE ROYAL ALBERT HALL BROKING INITIATIVE OF THE YEAR (1800 GUESTS) SPONSORED BY: PRESENTERS: Axa Insurance Rob Brydon and Anthony Gould WINNER: ENTERTAINMENT: RK Harrison Insurance Brokers Royal Philharmonic Orchestra (conducted by Anthony Inglis); Featured singer: Paul Potts; Opening Act: SHORTLIST: Bollington Insurance Brokers SHORTLIST & WINNERS Kwik-Fit Financial Services Policyfast LOSS ADJUSTING INITIATIVE OF THE YEAR SPONSORED BY: HEALTH & PROTECTION INTERMEDIARY OF THE Concept Building Solutions YEAR – NEW FOR 2008 SPONSORED BY: WINNER: Cover Cunningham Lindsey UK – Maintenance Line WINNER: SHORTLIST: Merlin Professional PIFC Consulting Crawford & Company SHORTLIST Cunningham Lindsey – Large Loss Screening Pulse Insurance West Country Health Care SERVICE PROVIDER OF THE YEAR SPONSORED BY: YOUNG ACHIEVER OF THE YEAR Kennedys SPONSORED BY: WINNER: Comet Replacement Services EMB WINNER: SHORTLIST: Jon Nottingham, Axa Insurance Acturis SHORTLIST: Continuity Sarah Collison, Corpore Munters John Crichton, Kwik-Fit Insurance Services WNS Assistance Lisa McAndrew, Kwik-Fit Insurance Services Claire Smith, A&A Group

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UNDERWRITER OF THE YEAR MARKETING INITIATIVE OF THE YEAR SPONSORED BY: SPONSORED BY: Experian Software Solutions Partners WINNER: WINNER: Unum The Davis Group SHORTLIST: SHORTLIST: AIG UK RSA HSBC Life UKU Group QBE Wesleyan Assurance Group

CLAIMS INITIATIVE OF THE YEAR CUSTOMER CARE AWARDS SPONSORED BY: SPONSORED BY: CSC Cunningham Lindsey WINNER: WINNER: Fortis Insurance UK NFU Mutual SHORTLIST: SHORTLIST: AI Claims Fortis Insurance UK AIG UK RSA More Than Insurance Fraud Bureau Swinton Group National Flood School THE TECHNOLOGY AWARD REHABILITATION AWARD SPONSORED BY: SPONSORED BY: MMA Insurance UKRC WINNER: WINNER: Reynolds Porter Chamberlin RSA and Parabis SHORTLIST: SHORTLIST: Alphatec Corpore Fortis UK/Text2Insure HSBC Life UK Solglass Windowncare Travelers THE E-BUSINESS AWARD CORPORATE & SOCIAL RESPONSIBILITY SPONSORED BY: PROJECT OF THE YEAR Kewill SPONSORED BY: Enterprise Rent-A-Car WINNER: Lanes Assistance Services WINNER: Royal Liver Group SHORTLIST: Insurance4carhire.com SHORTLIST: LV= Allianz Cornhill RBS Insurance – Direct Line Bupa RSA More Than Police Mutual RBS Insurance RISK MANAGEMENT AWARD SPONSORED BY: TRAINING AWARD Crawford SPONSORED BY: Equity Redstar WINNER: Ecclesiastical Insurance WINNER: Kwik-Fit Insurance Services SHORTLIST: Aon Global Risk Consulting SHORTLIST: Dixons Store Group International Centor Insurance National Grid Solus Academy THB Risk Management Travelers

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MAJOR LOSS AWARD SHORTLIST & WINNERS SPONSORED BY: LOSS ADJUSTING INITIATIVE OF THE YEAR Plexus Law SPONSORED BY: WINNER: Service Solutions Group Crawford & Company WINNER: SHORTLIST Merlin Claims GAB Robins Insurance SHORTLIST: RSA Cunningham Lindsey QuestGates LIFE INSURER OF THE YEAR SERVICE PROVIDER OF THE YEAR SPONSORED BY: Tata Consultancy Services SPONSORED BY: Kennedys WINNER: Wesleyan Assurance Society WINNER: Acturis SHORTLIST: Legal & General SHORTLIST: Scottish Friendly Enterprise Rent-A-Car Scottish Widows Independent Inspections Lorega GENERAL INSURER OF THE YEAR WNS Assistance SPONSORED BY: COMMERCIAL LINES BROKER OF THE YEAR Beachcroft SPONSORED BY: WINNER: RSA NFU Mutual WINNER: SHORTLIST: Lockton International Allianz Insurance Fortis Insurance UK SHORTLIST: Hiscox Insurance Company Bollington Group RK Harrison ACHIEVEMENT AWARD Swinton Commercial SPONSORED BY: PERSONAL LINES BROKER OF THE YEAR ISO SPONSORED BY: WINNER: WinnAssist Gerry Loughney, then chairman, Cunningham Lindsey UK WINNER: MCE Insurance SHORTLIST: Carole Nash Insurance Consultants 2009 Kwik Fit Insurance 8TH JULY, THE ROYAL ALBERT HALL (1800 GUESTS) BROKING INITIATIVE OF THE YEAR PRESENTERS: SPONSORED BY: Dara O’Briain and Anthony Gould Axa Insurance ENTERTAINMENT: WINNER: Royal Philharmonic Orchestra; Featured singer: Alison Direct Fleet insurance Services Moyet; featured musician: guitarist Owen Parker SHORTLIST: Lockton Internationsl Park Homes Insurance Services

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REINSURANCE BROKER OF THE YEAR CORPORATE & SOCIAL RESPONSIBILITY – NEW FOR 2009 PROJECT OF THE YEAR SPONSORED BY: SPONSORED BY: Crawford Enterprise Rent-A-Car WINNER: WINNER: Guy Carpenter & Company Co-operative Insurance SHORTLIST SHORTLIST: Aon Benfield Allianz Insurance RGA UK Services RSA Royal Liver Group YOUNG ACHIEVER OF THE YEAR TRAINING AWARD SPONSORED BY: Comet Replacement Services SPONSORED BY: Equity Redstar WINNER: Joe Thelwell, Towergate Risk Solutions WINNER: RSA SHORTLIST: Alessandro Carrillo, Crawford & Company SHORTLIST: Sarah Collison, Corpore Crawford & Company Amanda Kerr, Brit Insurance Cunningham Lindsey – Corpore Claire White, Allianz Ecclesiastical Insurance

UNDERWRITER OF THE YEAR MARKETING INITIATIVE OF THE YEAR SPONSORED BY: SPONSORED BY: Experian Software Solutions Partners WINNER: WINNER: Brit Insurance BGL – comparethemarket.com SHORTLIST: SHORTLIST: AIG Aviva Cassidy Davis, part of Jubilee Group Longhawk Insurance Group QBE European Operations RBS Insurance

CLAIMS INITIATIVE OF THE YEAR CUSTOMER CARE AWARDS SPONSORED BY: SPONSORED BY: CSC Cunningham Lindsey WINNER: WINNER: Auger Technical Investigations Services WPA SHORTLIST: SHORTLIST: Davis French & Associates Brit Insurance Fortis Insurance QBE European Operations Kwik-Fit Zurich Insurance Oval Insurance Broking

REHABILITATION AWARD THE TECHNOLOGY AWARD SPONSORED BY: SPONSORED BY: UKRC MMA Insurance WINNER: WINNER: RSA and Parabis RBS Insurance (Detica NetReveal) SHORTLIST: SHORTLIST: Corpore ACS Building and Maintenance HSBC Life UK Kwik-Fit/Tealeaf Travelers Willis and Sequel

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THE E-BUSINESS AWARD ACHIEVEMENT AWARD SPONSORED BY: SPONSORED BY: Total Systems ISO WINNER: WINNER: CGI – Account Reconciliation Centre David Slade SHORTLIST: Axa Insurance Fortis Insurance Provident Insurance 2010 RISK MANAGEMENT AWARD 7TH JULY, THE ROYAL ALBERT HALL (1800 SPONSORED BY: GUESTS) QBE PRESENTERS: WINNER: Jimmy Carr and Anthony Gould Aon ENTERTAINMENT: SHORTLIST: Royal Philharmonic Orchestra; Featured singer: Mica Paris; Axa Insurance featured musicians: the Slam team drummers Marsh Risk Consulting SHORTLIST & WINNERS MAJOR LOSS AWARD SERVICE PROVIDER OF THE YEAR SPONSORED BY: Plexus Law SPONSORED BY: Kennedys WINNER: Cunningham Lindsey WINNER: Plantec Holdings SHORTLIST GAB Robins/Davis French & Associates SHORTLIST: Teceris/Willis Acturis Zurich Insurance Consumer Intelligence Robertson & Co LIFE INSURER OF THE YEAR WNS Assistance SPONSORED BY: COMMERCIAL LINES BROKER OF THE YEAR The Actuary SPONSORED BY: WINNER: RSA Zurich Financial Services WINNER: SHORTLIST: Heath Lambert HSBC Insurance NFU Mutual SHORTLIST: Wesleyan Assurance Society Lockton International Wilby GENERAL INSURER OF THE YEAR PERSONAL LINES BROKER OF THE YEAR SPONSORED BY: Beachcroft SPONSORED BY: Aviva WINNER: Hiscox WINNER: Rias SHORTLIST: Chubb SHORTLIST: Fortis UK Autonet Insurance Services] RSA One Call Insurance

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BROKING INITIATIVE OF THE YEAR TRAINING AWARD SPONSORED BY: SPONSORED BY: LV= CII WINNER: WINNER: Avantia - Homeprotect RSA SHORTLIST: SHORTLIST: JLT - Youthsure Chartis Sale Insurance Services – ex-offender scheme Markel Wesleyan Assurance Society Wilby

YOUNG ACHIEVER OF THE YEAR MARKETING INITIATIVE OF THE YEAR SPONSORED BY: SPONSORED BY: Comet Replacement Services Software Solutions Partners WINNER: WINNER: Keeley Goding, Hiscox Insurance Company Swiftcover.com SHORTLIST: SHORTLIST: Andy Craig, NFU Mutual Direct Line Seb Simmonds, RSA Ecclesiastical Claire Tweed, Hiscox Insurance Company Hiscox Insurance Company Jodie Webb, IAG UK CUSTOMER CARE AWARDS UNDERWRITER OF THE YEAR SPONSORED BY: SPONSORED BY: Cunningham Lindsey Insurance 360 WINNER: WINNER: Fortis Insurance UK/Age Concern Enterprises CFC Underwriting SHORTLIST: SHORTLIST: Cardif Pinnacle CNA Europe – Healthpro Groupama Healthcare Chubb Insurance Company of Europe Hiscox Insurance Company THE TECHNOLOGY AWARD CLAIMS INITIATIVE OF THE YEAR SPONSORED BY: MMA Insurance SPONSORED BY: CSC WINNER: Fortis Life WINNER: Fortis Insurance UK SHORTLIST: Barclays SHORTLIST: LV= LAS Plantec Holdings THE E-BUSINESS AWARD TFP Schemes SPONSORED BY: CORPORATE & SOCIAL RESPONSIBILITY Insurancejobs.co.uk PROJECT OF THE YEAR WINNER: SPONSORED BY: More Than Enterprise Rent-A-Car SHORTLIST: WINNER: LV= Broker/Acturis Marsh UK Policyfast SHORTLIST: Insure & Go RSA Scottish Friendly Assurance

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RISK MANAGEMENT AWARD ACHIEVEMENT AWARD SPONSORED BY: SPONSORED BY: QBE ISO WINNER: WINNER: FM Global Ashton West, the MIB CEO SHORTLIST: Garwyn Group Marsh Marsh/Royal Dutch Shell 2011 MAJOR LOSS AWARD 6TH JULY, THE ROYAL ALBERT HALL (1800 SPONSORED BY: GUESTS) Plexus Law PRESENTERS: WINNER: Jonathan Ross and Jonathan Swift Axa Insurance/GAB Robins – Cockemouth Flood Response GUEST SPEAKER: SHORTLIST Chris Hanks, then president of the CII Fitzgerald Consulting – San Salvatore Comuto Hospital, L’Aqulla ENTERTAINMENT: earthquake Garwyn Group – The Glebes Mines mud slide Mark De-Lisser and the Academy of Contemporary Music Zurich – Campsmount Technology College, Doncaster, fire Gospel Choir plus Spellbound (after awards)

FRAUD DETECTION AND PREVENTION SHORTLIST & WINNERS INITIATIVE OF THE YEAR – NEW FOR 2010 SERVICE PROVIDER OF THE YEAR Supported by the IFB SPONSORED BY: WINNER: Kennedys Greater Police WINNER: SHORTLIST: Crawford & Company Cunningham Lindsey Groupama Insurances SHORTLIST: Davis French & Associates DWF LIFE INSURER OF THE YEAR Legal & General Workplace Savings SPONSORED BY: COMMERCIAL LINES BROKING INITIATIVE – The Actuary SME/MID CORPORATE – NEW FOR 2011 WINNER: SPONSORED BY: Wesleyan Assurance Society RSA SHORTLIST: WINNER: NFU Mutual Aon Zurich SHORTLIST: GENERAL INSURER OF THE YEAR Brunel Professional Risks Capita Specialist Insurance Solutions SPONSORED BY: Caunce O’Hara Beachcroft PERSONAL LINES BROKING INITIATIVE OF THE WINNER: YEAR Allianz Insurance SPONSORED BY: SHORTLIST: Axa Fortis Insurance UK Hiscox Insurance Company WINNER: QBE European Operations Provisional Marmalade SHORTLIST: Halo Insurance Services Pluginsure Towergate Bakers

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INSURANCE BROKER OF THE YEAR INVESTING IN THE PROFESSION AWARD – – NEW FOR 2011 REBRANDED FROM TRAINING AWARD IN 2011 SPONSORED BY: SPONSORED BY: LV= CII WINNER: WINNER: Howden Broking Group Towergate Insurance SHORTLIST: SHORTLIST: Autonet insurance Services Kwik Fit Insurance Lloyd & Whyte Lockton Companies Marsh Wilby Willis Re YOUNG ACHIEVER OF THE YEAR MARKETING INITIATIVE OF THE YEAR SPONSORED BY: LAS SPONSORED BY: Lamb WINNER: Tom Stephenson, Willis WINNER: Hiscox Insurance Company SHORTLIST: Debbie Daley, Cunningham Lindsey SHORTLIST: Charlotte Hanna, Kwik Fit Financial Services Bluefin Frank Kavanagh, Hiscox Express Insurance

UNDERWRITER OF THE YEAR CUSTOMER CARE AWARDS SPONSORED BY: SPONSORED BY: Ordnance Survey Innovation Group WINNER: WINNER: InsureCancer Axa Personal Lines (SIMS) SHORTLIST: SHORTLIST: Chartis Insurance UK Aviva Hiscox LV= LV= RSA

CLAIMS INITIATIVE OF THE YEAR THE TECHNOLOGY AWARD SPONSORED BY: SPONSORED BY: CSC MMA Insurance WINNER: WINNER: NFU Mutual Willis and Acturis SHORTLIST: SHORTLIST: BMS Group GEGA Group Services Brit Insurance Marsh RBS Insurance and Insurance Services Office South Essex Insurance Brokers Validus IVC

BUSINESS SUSTAINABILITY INITIATIVE OF THE THE E-BUSINESS AWARD YEAR – REBRANDED FOR 2011 SPONSORED BY: SPONSORED BY: Mphasis Enterprise Rent-A-Car WINNER: WINNER: PowerPlace The Green Insurance Company SHORTLIST: SHORTLIST: Aon Benfield ETA Services Insure the Box RBS Insurance More Than

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RISK MANAGEMENT AWARD SPONSORED BY: QBE 2012 WINNER: 4TH JULY, THE ROYAL ALBERT HALL (2000 Insurable Risk Team – Stores GUESTS) SHORTLIST: PRESENTERS: Aon Jimmy Carr and Jonathan Swift Exclusive Analysis Zurich Municipal ENTERTAINMENT: Mark De-Lisser and the Academy of Contemporary Music MAJOR LOSS AWARD Gospel Choir and band. Artist: Will Young SPONSORED BY: SHORTLIST & WINNERS Plexus Law WINNER: SERVICE PROVIDER OF THE YEAR FitzGerald Consulting Presented by Insurance Hound SHORTLIST WINNER: British Gas Insurance Reynolds Porter Chamberlain GAB Robins and QBE Garwyn Group SHORTLIST: Marsh Acturis Harwell Restoration BUSINESS TRANSFORMATIONAL DEAL OF THE Keoghs YEAR – NEW FOR 2011 PERILS AG SPONSORED BY: COMMERCIAL LINES BROKING INITIATIVE – Capita Consulting SME/MID CORPORATE WINNER: SPONSORED BY: British Gas Insurance RSA SHORTLIST: WINNER: Avantia Wilby Gibbs Hartley Cooper SHORTLIST: GENERAL INSURER OF THE YEAR Brunel Professional Risks Jelf SPONSORED BY: Beachcroft COMMERCIAL LINES BROKING INITIATIVE OF WINNER: THE YEAR – LARGE CORPORATE – NEW FOR Ageas UK 2012 SPONSORED BY: SHORTLIST: QBE Allianz Insurance Brit Insurance WINNER: Hiscox Marsh LV= SHORTLIST: ACHIEVEMENT AWARD Arthur J Gallagher International and Heath Lambert Willis SPONSORED BY: ISO PERSONAL LINES BROKING INITIATIVE OF THE WINNER: YEAR Dr Sandy Scott, CII CEO SPONSORED BY: Axa WINNER: Hastings Direct SHORTLIST: Autoline Insurance Group Temporary Cover Young Marmalade insuranceawards.com THE BRITISH INSURANCE AWARDS HALL OF FAME

COMMUNITY BROKER OF THE YEAR CLAIMS INITIATIVE OF THE YEAR – NEW FOR 2012 SPONSORED BY: SPONSORED BY: CSC Aviva WINNER: WINNER: Zurich insurance Liz Smith, Coversure SHORTLIST: SHORTLIST: Axa Personal Lines – Direct Motor Claims Caravan Guard and Thatcham Hastings Direct GAB Robins Water Liability Higos Insurance Services Towergate Insurance Leisure Division (Marine)

INSURANCE BROKER OF THE YEAR CORPORATE SOCIAL RESPONSIBILITY INITIATIVE OF THE YEAR SPONSORED BY: LV= Presented by Insurance Insight WINNER: WINNER: Bartlett & Company Zurich Insurance SHORTLIST: SHORTLIST: Hughes Insurance Aviva Marsh RSA Simply Business Thomas, Carroll (Brokers) INVESTING IN THE PROFESSION AWARD SPONSORED BY: YOUNG ACHIEVER OF THE YEAR CII SPONSORED BY: WINNER: LAS Zurich Insurance WINNER: SHORTLIST: David Britton, Ecclesiastical Insurance Cunningham Lindsey SHORTLIST: Higos Insurance Services Neil Adebowale, Independents insurance Solutions RSA Apprentice Programme Vincent Goldie, Kwik-Fit Financial Services Stuart Runciman, Sterling Insurance MARKETING INITIATIVE OF THE YEAR Caroline Webster, Higos Insurance Services Presented by Post UNDERWRITING INITIATIVE OF THE YEAR WINNER: SPONSORED BY: LV= Direct Line Group SHORTLIST: WINNER: Allianz – Your Cover More Than and the VCCP Partnership Ecclesiastical NIG SHORTLIST: Post Office Financial Services Co-operative Insurance CFC Underwriting CUSTOMER CARE AWARDS QBE SPONSORED BY: Zurich Innovation Group UNDERWRITING AGENCY OF THE YEAR WINNER: – NEW FOR 2012 Hiscox SPONSORED BY: SHORTLIST: Ordnance Survey Hastings Direct LV= Broker WINNER: Staysure.co.uk The DUAL Group Caravan Guard SHORTLIST: Arista Insurance Insure the Box CFC Underwriting Plum Underwriting insuranceawards.com THE BRITISH INSURANCE AWARDS HALL OF FAME

THE TECHNOLOGY AWARD GENERAL INSURER OF THE YEAR SPONSORED BY: SPONSORED BY: MMA Insurance Beachcroft WINNER: WINNER: XL Group LV SHORTLIST: SHORTLIST: IT Freedom and Insure the Box Ageas UK QBE Allianz Insurance Willis Direct Line Group WPA Sterling Insurance Group

THE E-BUSINESS AWARD ACHIEVEMENT AWARD SPONSORED BY: SPONSORED BY: Lexis Nexis ISO WINNER: WINNER: Insure the Box Peter Cullum, non executive deputy chairman, Towergate Partnership SHORTLIST: Axa Business Insurance Halo Insurance Services More Than – Inside More Than Simply Business 2013 RISK MANAGEMENT AWARD 3RD JULY, THE ROYAL ALBERT HALL (2000 SPONSORED BY: GUESTS) Zurich PRESENTERS: WINNER: Jimmy Carr and Jonathan Swift FMG ENTERTAINMENT: SHORTLIST: Mark De-Lisser and the Academy of Contemporary Music Gelder Group Gospel Choir and band. Artist: Human League Hastings Direct QBE SHORTLIST & WINNERS

MAJOR LOSS AWARD COMMERCIAL LINES BROKER OF THE YEAR - SME/MID-CORPORATE SPONSORED BY: Plexus Law SPONSORED BY: RSA WINNER: Axa Commercial Lines WINNER: Brunel Professional Risks SHORTLIST Cunningham Lindsey SHORTLIST: Garwyn Group Lloyd & Whyte Marsh Risk Consulting NDML Xchanging Stackhouse Poland Wilby BUSINESS TRANSFORMATIONAL DEAL OF THE YEAR COMMERCIAL LINES BROKER OF THE YEAR - LARGE CORPORATE Presented by Insurance Age SPONSORED BY: WINNER: QBE Ageas and Tesco Underwriting WINNER: SHORTLIST: Marsh Arthur J Gallagher International Brit Partnership: Brit, Crawford & Company and Cunningham Lindsey SHORTLIST: NMJ Insurance Brokers Bartlett & Company KTIB Insurance Brokers Willis

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PERSONAL LINES BROKER OF THE YEAR THE E-BUSINESS AWARD SPONSORED BY: SPONSORED BY: Zurich Insurance LexisNexis WINNER: WINNER: Stackhouse Poland Arthur J Gallagher International - e-Underwriting SHORTLIST: SHORTLIST: Brightside Group Avantia Group CETA Insurance CETA Insurance Hastings Direct John Lewis Insurance The Insurance Factory Staveley Head WPA MARKETING CAMPAIGN OF THE YEAR YOUNG ACHIEVER OF THE YEAR SPONSORED BY: Lamb Brandformula SPONSORED BY: LAS WINNER: LV= WINNER: Claire White - Allianz Insurance SHORTLIST: Ageas UK SHORTLIST: AIG Neil Adebowle - Independents Insurance Solutions Allianz Your Cover Laurie Deans - Zurich Insurance Axa PPP healthcare Elisabeth Pincemin - XL Group Andrew Threlfall - Crawford & Company CLAIMS INITIATIVE OF THE YEAR INSURANCE PERSONALITY OF THE YEAR SPONSORED BY: CSC SPONSORED BY: Hill Dickinson WINNER: Cunningham Lindsey WINNER: Amanda Blanc, executive director, Axa UK SHORTLIST: Ageas Insurance - Solution Centres INVESTING IN THE PROFESSION AWARD Crawford & Company Hastings Direct SPONSORED BY: LV= CII

THE MAJOR LOSS AWARD WINNER: Allianz Insurance SPONSORED BY: Plexus Law SHORTLIST: Axa Commercial Lines and Personal Intermediary WINNER: Be Wiser Insurance Services Tesco, Ace and vrs Vericlaim Cunningham Lindsey SHORTLIST: Willis Commercial Network AIG Crawford & Company THE TECHNOLOGY AWARD Cunningham Lindsey Zurich Insurance SPONSORED BY: Tesco Bank WINNER: Cunningham Lindsey SHORTLIST: Axa Insurance - Direct and Partnerships Hastings Direct LV= Non Bureau Working Group Willis Xchanging

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CUSTOMER CARE AWARD SERVICE PROVIDER OF THE YEAR SPONSORED BY: WINNER: Quindell Metropolitan Police Service (Operation Catcher) WINNER: SHORTLIST: Bishop Skinner Marine Association of British Insurers & DAC Beachcroft Bexhill SHORTLIST: Enterprise Rent-A-Car Axa PPP healthcare GB Group & Endsleigh Insurance Jelf Insurance Brokers Harwell Restoration QuestGates Keoghs RSA and John Lewis Insurance Staysure.co.uk UNDERWRITER OF THE YEAR TRANSFORMATIONAL DEAL OF THE YEAR SPONSORED BY: BGL Group WINNER: Direct Line Group WINNER: AIG SHORTLIST: Aviva SHORTLIST: Covea Insurance Ageas UK Hyperion Insurance Group Allianz Commercial Xchanging Hiscox

THE RISK MANAGEMENT AWARD UNDERWRITING AGENCY OF THE YEAR SPONSORED BY: WINNER: Direct Line Group insurethebox WINNER: SHORTLIST: Ecclesiastical Insurance Arista Insurance CFC Underwriting SHORTLIST: Nexus Group Leisuredays (Caravan Guard) Travel Insurance Facilities Group Lloyd & Whyte Zurich Insurance THE INSURANCE START-UP AWARD CORPORATE SOCIAL RESPONSIBILITY SPONSORED BY: INITIATIVE OF THE YEAR WINNER: WINNER: Direct Line Group Halo Insurance Services SHORTLIST: SHORTLIST: Cunningham Lindsey Building Validation Solutions Ecclesiastical Insurance Inspire Insurance Services insurethebox Manchester Underwriting Management RSA Momentum Broker Solutions

COMMUNITY BROKER OF THE YEAR INSURANCE BROKER OF THE YEAR SPONSORED BY: SPONSORED BY: Zurich Insurance LV= WINNER: WINNER: Willis & Company Stackhouse Poland SHORTLIST: SHORTLIST: CETA Insurance Brunel Professional Risks Higos Insurance Services CETA Insurance Wilby Hastings Direct Lloyd & Whyte

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GENERAL INSURER OF THE YEAR PERSONAL LINES BROKER OF THE YEAR SPONSORED BY: SPONSORED BY: DAC Beachcroft Zurich Insurance WINNER: WINNER: Zurich Insurance Hastings Direct SHORTLIST: SHORTLIST: Ageas UK Caravan Guard AIG Halo Insurance Services Limited Allianz Insurance TempCover Hiscox Sterling Insurance Group MARKETING CAMPAIGN OF THE YEAR ACHIEVEMENT AWARD SPONSORED BY: Transactor SPONSORED BY: ISO WINNER: Bartlett & Company WINNER: Reg Brown SHORTLIST: AXA UK Green Flag LV= Zurich

2014 CLAIMS INITIATIVE OF THE YEAR 9TH JULY, THE ROYAL ALBERT HALL (2000 PRESENTED BY: GUESTS) Post PRESENTERS: WINNER: Bill Bailey and Jonathan Swift LV= ENTERTAINMENT: SHORTLIST: Mark De-Lisser and the Academy of Contemporary Music ACE European Group Gospel Choir and band Ageas Insurance AIG ARTIST: HSBC ABC SHORTLIST & WINNERS THE MAJOR LOSS AWARD COMMERCIAL LINES BROKER OF THE YEAR - SPONSORED BY: SME/MID-CORPORATE Plexus Law SPONSORED BY: WINNER: RSA GAB Robins – University of Strathclyde fire WINNER: SHORTLIST: Bollington Insurance Services Allianz Insurance – Flood Response Cunningham Lindsey – Daw Mill Colliery fire SHORTLIST: Davies Group – Essex Flood Response Club Insure Ltd Oil Facilities Jelf Insurance Brokers Zurich Insurance & McLarens – Lytchett Minster Upper School fire Thomas Caroll Brokers DIGITAL INSURANCE INITIATIVE OF THE YEAR COMMERCIAL LINES BROKER OF THE YEAR - SPONSORED BY: LARGE CORPORATE LexisNexis SPONSORED BY: WINNER: QBE Kwik Fit, part of Ageas WINNER: SHORTLIST: Howden Broking Group Allianz SHORTLIST: British Gas Insurance AON Carrot Car Insurance KTIB Corporate Risk Solutions RKH Group insuranceawards.com THE BRITISH INSURANCE AWARDS HALL OF FAME

YOUNG ACHIEVER OF THE YEAR TRANSFORMATIONAL DEAL OF THE YEAR SPONSORED BY: SPONSORED BY: Mitie Cigna WINNER: WINNER: Keri Ann Egan – Circle Insurance Services Ageas – Groupama acquisition SHORTLIST: SHORTLIST: Huw Barker – Ageas UK Arthur J Gallagher – Giles Group acquisition Louise Jones – Thomas Carroll Group Equity Red Star – Aquiline acquisition Lucy McGinn - Marsh CORPORATE SOCIAL RESPONSIBILITY INSURANCE PERSONALITY OF THE YEAR INITIATIVE OF THE YEAR SPONSORED BY: SPONSORED BY: Hill Dickinson Signet WINNER: WINNER: Bronek Masjoada, chief executive, Hiscox RPC SHORTLIST: INVESTING IN THE PROFESSION AWARD LV= Markerstudy SPONSORED BY: Marsh CII Pound Gates WINNER: Hiscox COMMUNITY BROKER OF THE YEAR SHORTLIST: SPONSORED BY: Allianz Zurich Insurance Aon Miller WINNER: Sterling Insurance Group Wilby Thomas Carroll Brokers SHORTLIST: THE TECHNOLOGY AWARD Caravan Guard South Essex Insurance Brokers SPONSORED BY: Innovation Property SERVICE PROVIDER OF THE YEAR WINNER: SPONSORED BY: LV= Lamb Brandformula SHORTLIST: WINNER: Ageas Insurance Cunningham Lindsey Auto Windscreens GAB Robins UK SHORTLIST: NHS Litigation Authority (NHS LA) Absolute Partnership Blink Intermediary Solutions CUSTOMER CARE AWARD Cunningham Lindsey Metropolitan Police Service ‘Operation Catcher’ SPONSORED BY: Rainbow International Quindell WINNER: UNDERWRITING AGENCY OF THE YEAR Auto Windscreens PRESENTED BY: SHORTLIST: Insurance Hound Ageas WINNER: Aviva Household Claims Insure the Box Dual Group Jelf Insurance Brokers SHORTLIST: Sterling Insurance Group Arista Insurance CFC Underwriting The Nexus Group

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THE INSURANCE START-UP AWARD SPONSORED BY: Kennedys 2015 WINNER: JULY 8TH AT THE ROYAL ALBERT HALL (2000 Ingenie GUESTS) SHORTLIST: PRESENTERS: Bought By Many Al Murray the Pub Landlord and Jonathan Swift Dual Asset Underwriting MySlipcase ENTERTAINMENT: Heatwave and Boney M INSURANCE BROKER OF THE YEAR Bjorn Again

SPONSORED BY: LV= SHORTLIST & WINNERS WINNER: COMMERCIAL LINES BROKING INITIATIVE Bollington Insurance Brokers OF THE YEAR – SME/MID-CORPORATE SHORTLIST: SPONSORED BY: Hastings Direct RSA Howden Broking Group WINNER: Jelf Insurance Brokers Wilby Thomas Carroll Brokers Wilby SHORTLIST: Bartlett & Company Bollington Insurance Brokers GENERAL INSURER OF THE YEAR Brunel Professional Risks SPONSORED BY: Jelf Insurance Brokers DAC Beachcroft WINNER: PERSONAL LINES BROKING INITIATIVE Ageas OF THE YEAR SHORTLIST: SPONSORED BY: AIG Zurich Allianz WINNER: Hiscox Lancaster Insurance Services Zurich Insurance SHORTLIST: Animal Friends Insurance ACHIEVEMENT AWARD Grove & Dean SPONSORED BY: Marmalade ISO WINNER: MARKETING CAMPAIGN OF THE YEAR Barry Smith, chief operating officer, Ageas SPONSORED BY: Lamb Brandformula GENERAL INSURER OF THE DECADE WINNER: Allianz UK SPONSORED BY: Enterprise Rent-A-Car SHORTLIST: Direct Line Group WINNER: Lancaster Insurance Services Allianz Insurance LV= More Than – Helping Hands Zurich Insurance INSURANCE BROKER OF THE DECADE SPONSORED BY: AIG WINNER: Thomas Carroll Brokers insuranceawards.com THE BRITISH INSURANCE AWARDS HALL OF FAME

CLAIMS INITIATIVE OF THE YEAR - INSURER YOUNG ACHIEVER OF THE YEAR SPONSORED BY: SPONSORED BY: Crawford & Company Kennedys WINNER: WINNER: Axa Commercial Lines and Personal Intermediary Charlotte Lach - AIG UK SHORTLIST: SHORTLIST: Absence Protection Ashley Newton, QBE European Operations Ageas & Halo Accident Repair Centre Gavin Abbs, Hiscox UK and Ireland Hiscox Katie East, Gen Re LV= Laura Paterson, Allianz UK Swiss Re/ Protection Stephen Bridge, LV Broker

CLAIMS INITIATIVE OF THE YEAR - INVESTING IN THE PROFESSION AWARD OUTSOURCED PARTNER SPONSORED BY: AWARDED BY: Chartered Insurance Institute Post WINNER: WINNER: Be Wiser Insurance Enterprise Rent-A-Car SHORTLIST: SHORTLIST: Allianz UK Davies Group Axa Commercial Lines and Personal Intermediary GAB Robins Crawford & Company ISO Hughes Insurance The Brownsword Group THE TECHNOLOGY AWARD THE MAJOR LOSS AWARD SPONSORED BY: SPONSORED BY: BGL Parabis WINNER: WINNER: LV= Catlin - Tripoli International Airport Attack SHORTLIST: SHORTLIST: Allianz Worldwide Care AIG UK and Thames Water Axa Commercial Lines and Personal Intermediary Crawford & Company – Eastbourne Pier Fire Direct Line Group NFU Mutual – Fatal M62 Collision Hiscox Zurich Insurance and Orwell Housing Association Markerstudy/RDT

DIGITAL INSURANCE INITIATIVE OF THE YEAR THE CUSTOMER CARE AWARD SPONSORED BY: SPONSORED BY: Lexis Nexis Risk Solutions Mitie WINNER: WINNER: Aviva LV= SHORTLIST: SHORTLIST: AIG UK Close Brothers Premium Finance Direct Line Group Covea Insurance Kingsbridge Professional Solutions Hiscox Simply Business Inure the Box Police Mutual RSA and John Lewis

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TRANSFORMATIONAL DEAL OF THE YEAR OUTSOURCED PARTNER OF THE YEAR SPONSORED BY: PRESENTED BY: Cigna Insurance Hound WINNER: WINNER: Davies Group - Garwyn acquisition Wiser Academy SHORTLIST: SHORTLIST: Allianz UK – Willis Businesscare acquisition Autoglass Bollington Insurance Brokers - MBO EC3\Legal Open GI - MBO Hood Group Reach Personal Injury Services WNS Assistance CORPORATE SOCIAL RESPONSIBILITY INITIATIVE OF THE YEAR THE AWARD SPONSORED BY: Signet Connect SPONSORED BY: Enterprise Rent-A-Car WINNER: RSA - School for Social Entrepreneurs WINNER: Mitie SHORTLIST: Covea Insurance SHORTLIST: More Than AIG UK NFU Mutual – The Young Drivers Scheme Inclusion at Lloyd’s Chartered Insurance Institute Weightmans THE RISK MANAGEMENT AWARD Zurich Insurance PRESENTED BY: Airmic UNDERWRITING INITIATIVE OF THE YEAR WINNER: SPONSORED BY: Bayer Claims Consortium Group SHORTLIST: WINNER: Aon WorldAware Solutions HSB Engineering Insurance Land Securities Lloyd & Whyte SHORTLIST: RSA Hiscox UK and Ireland Secure Legal Title and Besso Insurance Group UNSUNG INSURANCE HERO THE INSURANCE START-UP AWARD PRESENTED BY: Insurance Age SPONSORED BY: RDT WINNER: David Henderson - Hiscox Insurance Company WINNER: Bought By Many SHORTLIST: Christopher Handley – Towergate SHORTLIST: Janet Moody – Wilby Capsicum Re Roy Grant – Coversure Insurance Services Stream Claims Services Sarah Rippingale - ERS Sure Thing! Insurance Services Visiocover Well Dunn & Insurance Revolution INSURANCE PERSONALITY OF THE YEAR SPONSORED BY: BLM WINNER: Inga Beale, CEO, Lloyd’s

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INSURANCE BROKER OF THE YEAR - LARGE CORPORATE, INTERNATIONAL & LONDON MARKET 2016 SPONSORED BY: AIG JULY 6TH AT THE ROYAL ALBERT HALL (2000 GUESTS) WINNER: Howden Broking Group PRESENTERS: Adams Hills and Jonathan Swift SHORTLIST: Bluefin ENTERTAINMENT: MicroEnsure Roland Gift of the Fine Young Cannibals Robertson Taylor Billy Ocean

INSURANCE BROKER OF THE YEAR - REGIONAL SHORTLIST & WINNERS SPONSORED BY: COMMERCIAL LINES BROKING INNOVATION Markerstudy OF THE YEAR - SME/MID-CORPORATE WINNER: SPONSORED BY: Wilby RSA SHORTLIST: WINNER: Bennett Christmas Ashley Page International Insurance Brokers County Insurance Ingram Hawkins & Nock SHORTLIST: KTIB Insurance Brokers Aon Midway Insurance Services and 1st Sure Flats

INSURANCE BROKER OF THE YEAR - UK PERSONAL LINES BROKING INNOVATION SPONSORED BY: OF THE YEAR LV= PRESENTED BY: WINNER: Insurance Jobs Jelf Insurance Brokers WINNER: SHORTLIST: Carole Nash Insurance Consultants; ‘Bikers Only’ Autonet Insurance SHORTLIST: Be Wiser Insurance Arthur J. Gallagher La Playa Carole Nash Insurance Consultants; ‘Bikers Only’ Simply Business Pedalcover Insurance

GENERAL INSURER OF THE YEAR THE BRAND MANAGEMENT AWARD SPONSORED BY: PRESENTED BY: DAC Beachcroft Lamb Brandformula WINNER: WINNER: AIG UK Aviva SHORTLIST: SHORTLIST: Ageas Allianz UK Direct Line Insurance Direct Line Group LV= Hiscox UK and Ireland Zurich Insurance CLAIMS INITIATIVE OF THE YEAR – INSURER

THE ACHIEVEMENT AWARD SPONSORED BY: Signet Connect SPONSORED BY: ISO WINNER: Ageas and Aviva WINNER: David Hertzell SHORTLIST: AXA Insurance Covéa Insurance Direct Line Group Towergate Insurance insuranceawards.com THE BRITISH INSURANCE AWARDS HALL OF FAME

CLAIMS INITIATIVE OF THE YEAR INVESTING IN THE PROFESSION AWARD - OUTSOURCED PARTNER SPONSORED BY: PRESENTED BY: Chartered Insurance Institute Insurance Post WINNER: WINNER: Allianz Insurance Keoghs SHORTLIST: SHORTLIST: 1st CENTRAL Claims Consortium Group Claims Consortium Group Crawford & Company - Cyber Risks Solution Davies Group Cunningham Lindsey Lloyd’s Market Association Davies Group SBS Insurance Services THE TECHNOLOGY AWARD SPONSORED BY: THE MAJOR LOSS AWARD Mitie PRESENTED BY: Airmic WINNER: SBS Insurance Services WINNER: Network Rail, QBE, and vrs Vericlaim UK SHORTLIST: Active Quote SHORTLIST: Ageas AIG Allianz Insurance Direct Line Group Cunningham Lindsey Zurich Insurance (Zurich Municipal) LV= Marmalade DIGITAL INSURANCE INNOVATION OF THE YEAR THE CUSTOMER CARE AWARD SPONSORED BY: Lexis Nexis Risk Solutions SPONSORED BY: Close Brothers Premium Finance WINNER: Claims Consortium Group WINNER: Bluefin SHORTLIST: Allianz Insurance SHORTLIST: AXA Business Insurance Allianz Insurance Halo Insurance Services Avanti Insurance Junction, BGL Group Carrot Insurance Tempcover Centor Insurance and Risk Management FM Global XL Catlin YOUNG ACHIEVER OF THE YEAR SPONSORED BY: TRANSFORMATIONAL DEAL OF THE YEAR Kennedys SPONSORED BY: WINNER: Cigna Stephanie Ogden - Allianz Insurance WINNER: SHORTLIST: Covéa Insurance – Sterling acquisition Sally Blake - Zurich Charlotte Eggleton - Higos Insurance Services SHORTLIST: Yousuf Hamid - Allianz Insurance BLM Rebecca Winderhalder - Ageas Crawford & Company - GAB Robins Acquisition & Integration Cunningham Lindsey and BLM (Profecta) Davies Group

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BUSINESS SUSTAINABILITY/CORPORATE OUTSOURCED PARTNER OF THE YEAR SOCIAL RESPONSIBILITY INITIATIVE OF THE PRESENTED BY: YEAR Insurance Hound SPONSORED BY: WINNER: Wejo Acturis WINNER: SHORTLIST: Aviva UK General Insurance AXCO SHORTLIST: Auto Rescue Logistics Mitie Bexhill UK Pool Re Cunningham Lindsey Unum Keoghs

THE RISK MANAGEMENT AWARD - IN HOUSE THE DIVERSITY AWARD & INSURABLE RISK MANAGERS SPONSORED BY: SPONSORED BY: Towergate FM Global WINNER: WINNER: Lloyd’s of London Coca-Cola HBC (CCHBC) - Business Resilience SHORTLIST: Function (BRF) AIG SHORTLIST: Enterprise Rent-A-Car Marriott Hotels International LV= NFU Mutual Zurich Insurance Tideway THE INSURANCE START-UP AWARD THE RISK CONSULTANCY AWARD PRESENTED BY: PRESENTED BY: Startup Bootcamp Insurance Age WINNER: WINNER: SafeShare Global Perkins Slade SHORTLIST: SHORTLIST: Bikmo AIG Flood Excess Insurance Risk Solved Hemsley Wynne Furlonge Modus RPC Consulting UNSUNG INSURANCE HERO SPONSORED BY: COMMERCIAL LINES INSURER OF THE YEAR Moneysupermarket.com SPONSORED BY: WINNER: CRIF Decision Solutions Christina Kyriacou - 1st CENTRAL WINNER: SHORTLIST: AXA Insurance Alison Francis - ERS Richard Hart - QBE Europe SHORTLIST: Ageas Hiscox INSURANCE PERSONALITY OF THE YEAR SPONSORED BY: PERSONAL LINES INSURER OF THE YEAR Alternative Accommodation Agency SPONSORED BY: WINNER: Enterprise Rent-A-Car Maurice Tulloch, Aviva WINNER: Covéa Insurance SHORTLIST: Ageas Hiscox UK General Insurance insuranceawards.com THE BRITISH INSURANCE AWARDS HALL OF FAME

INSURANCE BROKER OF THE YEAR – INTERNATIONAL SPONSORED BY: 2017 AIG 5TH JULY AT THE ROYAL ALBERT HALL WINNER: (2000 GUESTS) Marsh PRESENTERS: SHORTLIST: Jonathan Swift Aon Rob Beckett Arthur J Gallagher Ed Byrne JLT Lockton International ENTERTAINMENT: Willis Towers Watson Tony Hadley

INSURANCE BROKER OF THE YEAR – REGIONAL FINALISTS & WINNERS SPONSORED BY: THE RISK MANAGEMENT AWARD - IN-HOUSE & Ageas INSURABLE RISK MANAGERS IN ASSOCIATION WINNER: WITH AIRMIC The County Group WINNER: SHORTLIST: East of Co-op Adler Insurance Brokers FINALISTS: Lockyers ICB Group Trade Direct Insurance Co-op Insurance Willis & Company (Insurance Brokers) t/a Willis Insurance and Risk Management DIGITAL INSURANCE INNOVATION OF THE YEAR INSURANCE BROKER OF THE YEAR – UK WINNER: AXA Insurance and Cunningham Lindsey SPONSORED BY: LV= FINALISTS: Ageas WINNER: Bought By Many Centor Insurance & Risk Management MORE TH>N AXA Insurance and TROV SHORTLIST: Caravan Guard Carole Nash Insurance Consultants THE TECHNOLOGY AWARD Qdos Broker and Underwriting Services Staysure WINNER: WPA GENERAL INSURER OF THE YEAR FINALISTS: Covéa Insurance SPONSORED BY: Hiscox & Albany Group DAC Beachcroft REG SBS Insurance Services WINNER: VisionTrack Beazley

SHORTLIST: TRANSFORMATIONAL DEAL OF THE YEAR Ageas Covéa Insurance WINNER: Hiscox Towergate Insurance - HPS led refinancing FINALISTS: THE ACHIEVEMENT AWARD Crawford & Company - GAB Robins acquisition and integration Davies Group - HGGC buyout SPONSORED BY: Ed - BB&T buyout and rebrand ISO O2 and Junction (BGL Group) partnership WINNER: Jonathan Evans

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THE INSURANCE START-UP AWARD YOUNG ACHIEVER OF THE YEAR WINNER: WINNER: Cuvva Hannah Kate Smith - RSA Group FINALISTS: FINALISTS: Back Me Up, Powered by Ageas Danielle Burl - Circle Insurance Modus Anna Churchlow - ingenie REG Chris Crook - Ageas Vista Insurance Brokers Ewart Hodge - Crawford & Company Thomas Simpson - NFU Mutual THE BRAND MANAGEMENT AWARD INSURANCE PERSONALITY OF THE YEAR WINNER: Allianz Insurance WINNER: Benedict Burke, chief client officer international, Crawford FINALISTS: & Company Aviva Co-op Insurance ingenie THE CUSTOMER CARE AWARD WINNER: BUSINESS SUSTAINABILITY / CORPORATE Aviva SOCIAL RESPONSIBILITY INITIATIVE OF THE YEAR FINALISTS: WINNER: Ageas Allianz Insurance QBE Ecclesiastical Insurance Group FINALISTS: Hiscox Insurance Company Aviva Centor Insurance and Risk Management Fresh Insurance Group CLAIMS INITIATIVE OF THE YEAR - Unum OUTSOURCED PARTNER WINNER: SBS Insurance Services INVESTING IN THE PROFESSION AWARD WINNER: FINALISTS: Lloyd’s Market Association Auger Chartered Insurance Institute New Generation Claims Group FINALISTS: Claims Consortium Group AIG Clyde & Co (acting for Admiral Insurance) Allianz Insurance Cunningham Lindsey, Sergon and Oriel Claims Consortium Group Lloyd & Whyte Group RSA Group CLAIMS INITIATIVE OF THE YEAR WINNER: RSA Group THE DIVERSITY AWARD WINNER: FINALISTS: Aon UK Aviva Co-op Insurance FINALISTS: Direct Commercial Aviva DAS Legal Expenses Insurance Marsh Mitie Property Solutions Weightmans

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THE MAJOR LOSS AWARD COMMERCIAL LINES INSURER OF THE YEAR WINNER: WINNER: RSA Group, Harris Balcombe, RGL and Vericlaim - XL Catlin McVitie’s Caldewgate factory FINALISTS: FINALISTS: Allianz Insurance AIG, QBE, Vericlaim and Yorkshire Water Services - Winter Floods Covéa Insurance Response Direct Commercial Crawford & Company - Fort McMurray Response LV= Broker Ecclesiastical Insurance Group - Follyfield House Fire Zurich, Cunningham Lindsey, Salix Homes - Salford Flood Response PERSONAL LINES INSURER OF THE YEAR WINNER: OUTSOURCED PARTNER OF THE YEAR Covéa Insurance WINNER: Plantec Assist FINALISTS: RSA Group FINALISTS: UK General Insurance Davies Group DWF Harwell Restoration INSURANCE BROKER OF THE YEAR REG WINNER: rradar The County Group FINALISTS: COMMERCIAL LINES BROKER OF THE YEAR - 1ST CENTRAL SME/MID-CORPORATE Autonet Insurance WINNER: Bartlett Insurance Centor Insurance & Risk Management Circle Insurance Services Fresh Insurance Group FINALISTS: Bollington Insurance Brokers Club Insure GENERAL INSURER OF THE YEAR ICB Group WINNER: Wilby Aviva

PERSONAL LINES BROKER OF THE YEAR FINALISTS: AXA Insurance WINNER: Co-op Insurance Fresh Insurance Group Covéa Insurance FINALISTS: Caravan Guard THE ACHIEVEMENT AWARD Carrot Insurance SPF Private Clients WINNER: Stackhouse Poland Stephen Catlin

LLOYD’S AND LONDON MARKET BROKING TEAM OF THE YEAR WINNER: Aon Benfield - ReSolutions FINALISTS: Bartlett Speciality Ed

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THE INSURANCE START-UP AWARD SPONSORED BY: 2018 Weightmans 5TH JULY AT THE ROYAL ALBERT HALL WINNER: (2000 GUESTS) Digital Risks PRESENTERS: FINALISTS: Jonathan Swift Brolly Katherine Ryan Digital Fineprint Laka ENTERTAINMENT: Neos Katrina Leskanich from Katrina and the Waves Pukka Insure Heaven 17 Midge Ure THE BRAND MANAGEMENT AWARD

FINALISTS & WINNERS SPONSORED BY: Brandformula & Lamb THE RISK MANAGEMENT AWARD WINNER: SPONSORED BY: LV= FM Global FINALISTS: WINNER: Co-op Insurance Northern Ireland Water ERS Pen Underwriting

DIGITAL INSURANCE INNOVATION OF THE YEAR BUSINESS SUSTAINABILITY / CORPORATE SPONSORED BY: SOCIAL RESPONSIBILITY INITIATIVE OF THE YEAR LexisNexis Risk Solutions WINNER: SPONSORED BY: Aviva Ardonagh Group FINALISTS: WINNER: Bought By Many Centor Insurance and Risk Management Insure the box FINALISTS: Medallia AXA UK rradar Co-op Insurance Zurich Insurance Covéa Insurance Pool Re THE TECHNOLOGY AWARD SBS Insurance SPONSORED BY: INVESTING IN THE PROFESSION AWARD BGL WINNER: SPONSORED BY: The London Market Group CII FINALISTS: WINNER: 360Globalnet Lloyd & Whyte Digilog UK FINALISTS: Davies Group Brokerbility Sedgwick Hood Group Zurich Insurance NIG First Thomas Carroll Group TRANSFORMATIONAL DEAL OF THE YEAR WINNER: Ardonagh Group FINALISTS: Aston Lark CFC Underwriting Davies Group RSA insuranceawards.com THE BRITISH INSURANCE AWARDS HALL OF FAME

THE DIVERSITY AWARD CLAIMS INITIATIVE OF THE YEAR – INSURER WINNER: SPONSORED BY: The Chartered Institute of Loss Adjusters Clyde and Co. FINALISTS: WINNER: Allianz Insurance RSA and RSA Motability Aviva Beazley FINALISTS: Claims Consortium Group AIG Covéa Insurance AXA Insurance CFC Underwriting Legal & General YOUNG ACHIEVER OF THE YEAR SPONSORED BY: THE MAJOR LOSS AWARD Kennedys WINNER: WINNER: Sedgwick, G4S and Allianz Global Corporate & Specialty Jaymin Patel, RSA FINALISTS: FINALISTS: AIG Amy Coghlan, Rural Insurance Crawford & Company, RSA and Harris Balcombe Robert Corner, Allianz Insurance Sedgwick Jenny Hyde, Stanmore Insurance Brokers XL Catlin Laura Jackson, Allianz Insurance Ed Kirk, Pen Underwriting OUTSOURCED PARTNER OF THE YEAR INSURANCE PERSONALITY OF THE YEAR WINNER: DWF SPONSORED BY: Close Brothers Premium Finance FINALISTS: Acturis WINNER: Auto Windscreens Sian Fisher, CEO, Chartered Insurance Institute Ninety Consulting REG (UK) SBS Insurance THE CUSTOMER CARE AWARD WINNER: COMMERCIAL LINES BROKER OF THE YEAR Aviva Property Claims SME/MID-CORPORATE FINALISTS: SPONSORED BY: Bought By Many and Covéa Insurance RSA Chubb Insurance WINNER: RSA Motability VitalityLife Stackhouse Poland FINALISTS: CLAIMS INITIATIVE OF THE YEAR – Aston Lark Centor Insurance & Risk Management OUTSOURCED PARTNER Heath Crawford WINNER: Marsh Disastercare Platinum Towergate Advisory FINALISTS: Building Validation Solutions (BVS Subsidence) PERSONAL LINES BROKER OF THE YEAR Clyde and Co SPONSORED BY: Davies Group SBS Insurance LV= Broker Sedgwick WINNER: BGL Group FINALISTS: Animal Friends Bedford Insurance CoverForYou

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LLOYD’S AND LONDON MARKET BROKING INSURANCE BROKER OF THE YEAR TEAM OF THE YEAR SPONSORED BY: SPONSORED BY: Aviva Tokio Marine HCC WINNER: WINNER: Thomas Carroll Group Bowood FINALISTS: FINALISTS: Caravan Guard Bishopsgate Centor Insurance and Risk Management Direct Insurance London Market First Central Insurance Management SEIB Insurance Brokers COMMERCIAL LINES INSURER OF THE YEAR GENERAL INSURER OF THE YEAR SPONSORED BY: Livingbridge SPONSORED BY: DAC Beachcroft WINNER: Allianz Insurance WINNER: Aviva Insurance FINALISTS: AXA Insurance FINALISTS: Beazley AXA Insurance Chubb Insurance Co-op Insurance Ecclesiastical Covéa Insurance

PERSONAL LINES INSURER OF THE YEAR THE ACHIEVEMENT AWARD SPONSORED BY: SPONSORED BY: Auto Windscreens Verisk WINNER: WINNER: Covéa Insurance John O’Roarke FINALISTS: Ageas LV=

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