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IN SEARCH OF NOBLE ORGANIZING: A STUDY IN SOCIAL ENTREPRENEURSHIP by ALKA SRIVASTVA Submitted in partial fulfillment of the requirements For the degree of Doctor of Philosophy Dissertation Adviser: Prof. David Cooperrider Department of Organizational Behavior CASE WESTERN RESERVE UNIVERSITY May, 2004 CASE WESTERN RESERVE UNIVERSITY SCHOOL OF GRADUATE STUDIES We hereby approve the dissertation of ______________________________________________________ candidate for the Ph.D. degree *. (signed)_______________________________________________ (chair of the committee) ________________________________________________ ________________________________________________ ________________________________________________ ________________________________________________ ________________________________________________ (date) _______________________ *We also certify that written approval has been obtained for any proprietary material contained therein. Copyright © 2004 by Alka Srivastva All rights reserved TABLE OF CONTENTS ...................................................................................... 1 LIST OF TABLES................................................................................................. 3 LIST OF FIGURES............................................................................................... 4 ACKNOWLEDGEMENTS ................................................................................... 5 ABSTRACT........................................................................................................... 8 CHAPTER 1 INTRODUCTION ....................................................................... 10 Section II Literature Review ...............................................................................................................................15 A Brief History of Entrepreneurial Thought..................................................................................................................... 15 What is Entrepreneurship?............................................................................................................................................... 17 What is Social Entrepreneurship? .................................................................................................................................... 20 Areas of Inquiry .............................................................................................................................................................. 23 CHAPTER 2 METHODS AND DATA.............................................................. 29 Invitational Participation..............................................................................................................................29 Data Collection ................................................................................................................................................36 Data Analysis....................................................................................................................................................39 CHAPTER 3 SOURCES OF DISCOVERY ........................................................ 45 Narrative 1: Shorebank.................................................................................................................................47 Organic Evolution.................................................................................................................................................... 48 Narrative 2: Cooperative Home Care Associates................................................................................119 Counterintuitive Development............................................................................................................................ 120 Narrative 3: Greater Cleveland Community Shares...........................................................................176 Democratizing Philanthropy...............................................................................................................................177 Narrative 4: Triangle Residential Options for Substance Abusers...............................................214 Pragmatic Vision .................................................................................................................................................... 215 CHAPTER 4 RESULTS: METANARRATIVE UNDERSTANDINGS FROM THE FIELD ..................................................................................................... 252 Core Functions and Organizing Processes..............................................................................................................252 1 Guiding Principles of Social Entrepreneurship.......................................................................................................253 In-Depth Perspective on the Guiding Principles .....................................................................................................256 In Brief.................................................................................................................................................................280 In Sum.................................................................................................................................................................281 CHAPTER 5 DISCUSSION: INSIGHTS INTO NOBLE ORGANIZING....... 283 Introducing Propositions for Noble Organizing......................................................................................................283 In Summary .........................................................................................................................................................301 CHAPTER 6 CONCLUSION.......................................................................... 304 Noble Organizing.................................................................................................................................................304 Contributions to Organizational Theory and/or Practice.......................................................................................305 Implications for Further Inquiry............................................................................................................................307 BIBLIOGRAPHY.............................................................................................. 309 2 List of Tables TABLE 1 CHARACTERISTICS OF SOCIAL ENTREPRENEURSHIP ORGANIZATIONS (SEO)...................................11 TABLE 2 HISTORICAL OVERVIEW OF THE ROLE OF THE ENTREPRENEUR IN ECONOMIC THEORY .................18 TABLE 3 SEO CHARACTERISTICS GENERATING INQUIRY INTO THE FIELD ....................................................25 TABLE 4 SALIENT CRITERIA FOR PARTICIPATION IN INQUIRY ........................................................................30 TABLE 5 ORGANIZATIONAL PARTICIPANTS ...................................................................................................32 TABLE 6 INQUIRY PROTOCOL .........................................................................................................................37 TABLE 7 CORE FUNCTIONS AND ORGANIZING PROCESSES.............................................................................41 TABLE 8 PRESENTATION OF FINDINGS TO PARTICIPANTS FOR CONSENSUAL VALIDATION............................43 TABLE 9 NARRATIVE COMPARISON OF CORE FUNCTIONS AND ORGANIZING PROCESSES ............................254 TABLE 10 DEFINING THE GUIDING PRINCIPLES...........................................................................................255 TABLE 11 APPROACHING A THEORETICAL UNDERSTANDING OF NOBLE ORGANIZING ...............................256 TABLE 12 PROMINENT VALUES INSTILLED INTO THE ORGANIZATIONAL ETHOS ........................................262 TABLE 13 SUMMARY OF PRINCIPLES, PROPOSITIONS AND THEIR RELATIONSHIP ..........................................284 3 List of Figures FIGURE 1 A SENSEMAKING ILLUSTRATION OF ORGANIZING PROCESSES IN SOCIAL ENTREPRENEURSHIP ORGANIZATIONS 27 FIGURE 2 INTERRELATIONSHIP BETWEEN GUIDING PRINCIPLES 281 4 Acknowledgements Where to begin- the continued journey that lies ahead began so long ago. This study is a culmination of multiple perspectives and experiences that have enriched my learnings and added to impending experimentations in life to follow. I would like to express my appreciation to colleagues, family and friends for their confidence and support in my pursuit…of just about anything. To my committee, I am grateful to David Cooperrider for his intellectually spirited wisdom and guidance. His passion and enthusiasm for introducing new, bold ideas has given me the courage to forge unknown territory. His genuine, innate capacities for elevating my hopes, dreams and aspirations to unimaginable levels has contributed greatly to my intellectual curiosities. I am also very thankful to David and Business as an Agent of World Benefit for financial assistance in making this project possible. I am indebted to Ron Fry for his judiciousness in taking me in depth into areas unbeknownst to me. Throughout this doctoral program, his encouragement and fellowship has given me strength. His insightfulness in knowing where I am and forethought in guiding me to where I should be has provided me with an indelible, existential space to rest. I am deeply thankful to Vanessa Druskat who has supported and structured me in ways I never thought possible. Through her friendship, kindness, shrewdness and warmth, I’ve learned the values of living joyfully in a chaordic manner. As a woman,