Freedom of Information Co-Ordinator Office of the Clerk of Tynwald

### Freedom of Information Co-Ordinator ### Office of the Clerk of Tynwald Legislative Buildings Douglas Isle of Man IM1 3PW Telephone: 01624 685500

Our ref: 867165 27 June 2019

Dear ###

I write further to your request which was received on 26 June 2019 and which states:

"I am writing to make a freedom of information request for all the information to which I am entitled under the relevant Freedom of Information provisions. I am an Isle of Man resident.

Please send me:

1) A copy of all expense claims for off island travel costs by Members of Tynwald that were made as part of the "Study visit to the Scottish Parliament " from 27/02/2019 to 01/03/2019 to Scotland.

2) A copy of all expense claims for off island accommodation costs by Members of Tynwald that were made as part of the "Study visit to the Scottish Parliament " from 27/02/2019 to 01/03/2019 to Scotland.

3) A copy of all expense claims for off island other costs by Members of Tynwald that were made as part of the "Study visit to the Scottish Parliament " from 27/02/2019 to 01/03/2019 to Scotland.

By (1) and (2) and (3) above, I mean the costs that were incurred as described online here: http://www.tynwald.org.im/memoff/remall/Pages/OITC.aspx

I expect that the information will be stored by you in the form of submitted receipts (from the individuals claiming reimbursement) and a tabulated form or cover sheet collating all the information described in (1) and (2) and (3) above.

I believe that this is likely to be included with the Freedom of Information definition of 'all information held by authorities listed in Schedule 1 of the Act and which was created on or after 11 October 2011.'

I would like the above information to be provided to me as electronic copies by email to me. If the files are too large to transfer by email, I am happy to attend your offices with a USB stick. If you prefer alternative arrangements, please contact me to discuss.

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that Manx law requires you to advise and assist requesters.

If any of this information is already is already publicly available, please advise and assist me to locate the information I am seeking, with page references and URLs if necessary.

If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should generally not be treated as confidential if such an agreement has not been signed.

I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request. "

In response to parts 1, 2 and 3 I enclose a copy of all of the information you requested in the format you asked for. The following initials are used for each Member: SR - Steve Rodan MLC GB - Geoffrey Boot MHK BS - Bill Shimmins MHK TAH - Tanya August-Hanson MLC KS - Kerry Sharpe MLC

Please quote the reference number 867165 in any future communications.

Your right to request a review

If you are unhappy with this response to your freedom of information request, you may ask us to carry out an internal review of the response, by completing a complaint form and submitting it electronically or by delivery/post.

An electronic version of our complaint form can be found by going to our website at https://services.gov.im/freedom-of-information/Review . If you would like a paper version of our complaint form to be sent to you by post, please contact me and I will be happy to arrange for this. Your review request should explain why you are dissatisfied with this response, and should be made as soon as practicable. We will respond as soon as the review has been concluded.

If you are not satisfied with the result of the review, you then have the right to appeal to the Information Commissioner for a decision on;

1. Whether we have responded to your request for information in accordance with Part 2 of the Freedom of Information Act 2015; or 2. Whether we are justified in refusing to give you the information requested.

In response to an application for review, the Information Commissioner may, at any time, attempt to resolve a matter by negotiation, conciliation, mediation or another form of alternative dispute resolution and will have regard to any outcome of this in making any subsequent decision.

More detailed information on your right to a review can be found on the Information Commissioner’s website at www.inforights.im.

Should you have any queries concerning this letter, please do not hesitate to contact me.

Further information about freedom of information requests can be found at www.gov.im/foi.

I will now close your request as of this date.

Yours sincerely

## ### FOI Co-Ordinator [email protected]

Total for Item Members Cost per Member Members Travel £ 1,525.18 27 Feb 19 Flybe BE810 0700 IOM to Man 0755 SR, GB, BS, TAH, KS £156.98 x 5 £ 784.90 27 Feb 19 Flybe BE810 0700 IOM to Man 0755 RC £144.98£ 144.98 1 Mar 19 Logan Air LM0313 1330 EDI to IOM 1435 £74.72 1 Mar 19 Logan Air LM0313 1330 EDI to IOM 1435 GB £74.72£ 74.72 1 Mar 19 Logan Air LM0313 1330 EDI to IOM 1435 SR £74.72£ - 1 Mar 19 Logan Air LM0313 1330 EDI to IOM 1435 RC £74.725 + £50 name change£ 124.73 3 Mar 19 Easyjet EZ404 1455 GLA to BRS;BRS to IOM SR £78.32£ 78.32 3 Mar 19 Easyjet EZ404 1455 GLA to BRS;BRS to IOM BS £79.13£ 79.13 3 Mar 19 Flybe BE294 1505 EDI to MAN 1615; BE819 1650 MAN to IOM 1740 KS £126.98£ 126.98 3 Mar 19 Flybe BE294 1505 EDI to MAN 1615; BE819 1650 MAN to IOM 1740 TAH £132.98£ 132.98 Reimbursement KS difference in flight costs KS-£ 35.59 Reimbursement TAH difference in flight costs TAH-£ 41.59 27 Feb EDI to Holyrood Hotel SR, GB, BS, TAH, KS, RC £5.71 x 6£ 34.29 1 Mar 2019 Holyrood Hotel to airport GB, RC £10.66 x 2£ 21.33 Accomodation at the MacDonald Holyrood Hotel 27/02/19 to 01/03/19 - 2 nights) £ 1,428.00 B Shimmins BS £238 G Boot GB £238 K Sharpe KS £238 R Callister RC £238 S Rodan SR £238 T August-Hanson TAH £238 Other expenses £ 229.57 Coffee and pastry SR £ 4.00 Coffee TAH, GB, RC, SR, KS, BS £3.77 x 6 £ 22.63 Lunch at Whiski Rooms TAH, GB, RC, SR, KS £13.666 x 5£ 68.33 Dinner Deacon Brodie TAH, GB, RC, SR, KS, BS £22.436 x 6£ 134.61 GRAND TOTAL £ 3,182.75

Notes: KS and TAH reimbursed the office for the difference in flight costs when deciding to extend their stay in Edinburgh The receipts for 'other expenses' will show a higher value than listed in the table due to non-Tynwald Members being included in the receipts. From: Flybe - Do not reply. Sent: 19 December 2018 12:54 To: Enquiries Subject: Flight payment confirmation of your Flybe flight(s)

THANKS FOR BOOKING WITH

FLYBE,

Booking reference: B53KL4

Hello

We look forward to welcoming you on board your Flybe flight to Edinburgh.

We encourage all passengers to check in online prior to departure. Online

check-in opens 36 hours before your flight however we will send you a reminder closer to the time.

Cabin Baggage Policy You can help us maintain our industry leading punctuality by complying with our cabin baggage policy. Our policy can be found here and will be enforced at the airport. Please note; your cabin baggage may be subject to random compliance checks. If your cabin baggage is oversized or overweight at the airport, your bag will be transferred to the aircraft hold and a charge will be applied.

1 Avios

Don’t forget you can collect Avios with Flybe and save money on bookings with Part Pay with Avios – click here to join or add this booking against your existing Avios Travel Rewards Programme account. Flight Payment Confirmation

Date Flight No Route Depart Arrive

Wed 27 Feb 2019 BE810 Isle of Man to Manchester 07:00 07:55

Operated by Stobart Air Get More

Wed 27 Feb 2019 BE291 Manchester to Edinburgh 08:30 09:35

Operated by Flybe Get More

Mr Stephen Rodan

Advance Passenger Change Flight From To Seat Baggage Checked In Information (API) itinerary

BE810 IOM MAN -- 23Kg Not Required Check In Change flight Select Add

BE291 MAN EDI -- 23Kg Check In Change flight Select Add

Mr Geoffrey Boot

Advance Passenger Change Flight From To Seat Baggage Checked In Information (API) itinerary

BE810 IOM MAN -- 23Kg Not Required Check In Change flight Select Add

BE291 MAN EDI -- 23Kg Check In Change flight Select Add

Mr Bill Shimmins

Advance Passenger Change Flight From To Seat Baggage Checked In Information (API) itinerary

BE810 IOM MAN -- 23Kg Not Required Check In Change flight Select Add

BE291 MAN EDI -- 23Kg Check In Change flight Select Add

Miss Tanya AugustHanson

Advance Passenger Change Flight From To Seat Baggage Checked In Information (API) itinerary

BE810 IOM MAN -- 23Kg Not Required Check In Change flight Select Add

BE291 MAN EDI -- 23Kg Check In Change flight Select Add

Mrs Kerry Sharpe

Advance Passenger Change Flight From To Seat Baggage Checked In Information (API) itinerary

BE810 IOM MAN -- 23Kg Not Required Check In Change flight Select Add

2 BE291 MAN EDI -- 23Kg Check In Change flight Select Add

Mr Jonathan King

Advance Passenger Change Flight From To Seat Baggage Checked In Information (API) itinerary

BE810 IOM MAN -- 23Kg Not Required Check In Change flight Select Add

BE291 MAN EDI -- 23Kg Check In Change flight Select Add

TRANSACTION AMOUNT INCLUDING ALL TAXES AND CHARGES: GBP 941.88 Paid using Master Card card 6371. Flybe UK VAT Registration Number is GB 525 0994 39

Our new flexible Get More ticket allows you to change your flight to an earlier or later flight that same day at no extra cost*. Find out more at here!

IMPORTANT INFORMATION Photographic identification required

Either: valid passport, photo driving licence, citizen card or other acceptable form of ID. For all international flights valid passports are required. Rules

No refunds apply. Name changes permitted on completely unused tickets at GBP 50.00 per passenger, per single flight sector plus any difference in points. Changes may be made up to 2 hours before scheduled departure time. Just Fly Tickets - Name changes permitted on completely unused tickets at GBP 50.00 per passenger, per single flight sector plus any difference in fare. Flight/route changes permitted at GBP 40.00 per passenger, per single flight sector plus any difference in fare. No refunds will be given if the fare for the new flights is lower. Get More Tickets - Flight/route changes permitted and no change fee is payable where passengers have purchased a Get More ticket, but any difference in fare will still apply where the change falls outside 'On the day flexibility'. No refunds will be given if the fare for the new flight is lower On the day flexibility for Get More Tickets only- Flight only changes may be made on the day of the departure free of charge, subject to seat availability and the same origin and destination airports. To catch an earlier flight, passengers should arrive at the airport in time to check-in for the earlier flight and report to the ticket desk. To catch a later flight, passengers are required to call the Flybe Contact Centre a minimum of an hour before the departure of their original flight booked for the booking to be changed Route changes on the day of departure are still subject to a charge.

Full Terms & Conditions

Important: Passengers who will not be attending a Flybe flight are urged to contact our customer call centre to inform us. Tickets and Check-in instructions

You will be travelling on an e-ticket (electronic ticket). We highly recommend you check-in online; if you do so, you must print your boarding pass and bring it with you to the airport.

Outbound: Flybe. / Passengers must check-in a minimum of 30 minutes before scheduled departure. 3 No refunds shall be granted for late check-in or failure to present at the gate in time for boarding. Baggage allowance and restrictions

Flybe will be unable to carry any bag in the cabin which is too big to fit in our baggage sizer. If your bag is bigger than 55 x 35 x 20cm or heavier than 10kg please go to the Flybe bag drop to check it in. Please note that we may apply an additional charge of £50 for any oversized bag checked in at the departure gate. Please note: when measuring your hand baggage, and where appropriate, please ensure that you include the bag's wheels. On Flybe operated flights passengers are permitted one additional item of under seat cabin baggage, such as a laptop or handbag. The additional item of cabin baggage must be smaller than the standard item, and stowed under the seat in front of the passenger - the combined weight of both must not exceed 10KG. Your cabin baggage may be subject to random compliance checks.

Each bag carried in the aircraft hold will be charged at the prevailing rate at the time of purchase. Flybe offer a discounted, non-refundable rate for the first bag paid for on flybe.com in advance. Your baggage allowance varies by the size of bag purchased - please see details of our charges for details. No single bag can weigh more than 30kg.

No liability will be accepted for fragile items including glass/bottles, perishable items, valuables, jewellery, money, business documents, precious metals, computers, car or house keys and other important items, in the hold baggage. Important! Please note the following information for children travelling aged between 12-15 years old:

Stobart Air will accept unaccompanied passengers aged 12-15 years inclusive, but will not provide special assistance for these passengers.

 The parent or guardian will be required to sign a Form of Indemnity at the airport on the day of departure confirming that Stobart Air has no responsibility to provide special assistance to these passengers. In the case of a return ticket, the Form of Indemnity will also cover the return flight. Stobart Air will not allow any unaccompanied young person between the age of 12 and 15 inclusive should the parent /guardian fail to complete this form.  The parent or guardian will need to accompany the young passenger to the airport and go to the check-in desk where they may be asked to provide a form of identification.  Young passengers must not use online check-in. Dangerous items

Passenger baggage must not contain any articles or substances that may present a danger during transport, including those shown here.

Some exceptions apply.

View full list of dangerous goods or prohibited items

Further assistance

4 The linked image can not be displayed. The file may have been mov ed, ren amed, or deleted. Verify that the link points to the correct file IMPORTANT NOTICE! and location.

We wish to ensure that your journey is as pleasurable as possible, so to enable us to assist with your requirements, please download the form below and send to [email protected] or contact us on +44 (0) 207 3080812. Please ensure you notify our team at least 48 hours prior to your travel.

Download special assistance form

5 From: Flybe - Do not reply. Sent: 02 February 2019 12:36 To: Enquiries Subject: Flight payment confirmation of your Flybe flight(s)

THANKS FOR BOOKING WITH

FLYBE,

Booking reference: DVJDVM

Hello

We look forward to welcoming you on board your Flybe flight to Edinburgh.

We encourage all passengers to check in online prior to departure. Online check-in opens 36 hours before your flight however we will send you a

reminder closer to the time.

Your Cabin Baggage Allowance

All Flybe customers travelling on Flybe, Stobart Air, Blue Islands and Eastern Airways operated services are entitled to carry:

• One standard cabin bag measuring no more than 55 x 35 x 20cm including wheels and handles. • One small personal item such as a handbag or laptop bag/briefcase that can 1 fit under the seat in front of you.

The combined weight of your cabin baggage and smaller personal item must not exceed 10KG.

Please note: For safety reasons, all cabin baggage must comply with our cabin baggage sizing policy in order to be stowed safely and securely. Your cabin bag will be subject to compliance checks. If your cabin bag is too big, you will not be able to take it into the aircraft cabin. Your bag will be transferred to the aircraft hold and a £50 charge payable by card will be applied. Full details of the Flybe cabin baggage policy can be viewed here.

Avios

Date Flight No Route Depart Arrive

Wed 27 Feb 2019 BE810 Isle of Man to Manchester 07:00 07:55

Operated by Stobart Air Get More

Wed 27 Feb 2019 BE291 Manchester to Edinburgh 08:30 09:35

Operated by Flybe Get More

Mr Rob Callister

Advance Passenger Change Flight From To Seat Baggage Checked In Information (API) itinerary

BE810 IOM MAN -- 23Kg Not Required Check In Change flight Select Add

BE291 MAN EDI -- 23Kg Check In Change flight Select Add

TRANSACTION AMOUNT INCLUDING ALL TAXES AND CHARGES: GBP 144.98 Paid using Master Card card 6389. Flybe UK VAT Registration Number is GB 525 0994 39

The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location.

Our new flexible Get More ticket allows you to change your flight to an earlier or later flight that same day at no extra cost*. Find out more at here!

IMPORTANT INFORMATION Photographic identification required

Either: valid passport, photo driving licence, citizen card or other acceptable form of ID. For all international flights valid passports are required. Rules

Full Terms & Conditions

Important: Passengers who will not be attending a Flybe flight are urged to contact our customer call centre to inform us. Tickets and Check-in instructions

You will be travelling on an e-ticket (electronic ticket). We highly recommend you check-in online; if you do so, you must print your boarding pass and bring it with you to the airport.

Outbound: Flybe. / Passengers must check-in a minimum of 30 minutes before scheduled departure. No refunds shall be granted for late check-in or failure to present at the gate in time for boarding. Baggage allowance and restrictions

3 old:

Stobart Air will accept unaccompanied passengers aged 12-15 years inclusive, but will not provide special assistance for these passengers.

Passenger baggage must not contain any articles or substances that may present a danger during transport, including those shown here.

Some exceptions apply.

View full list of dangerous goods or prohibited items

Further assistance

The linked image can not be displayed. The file may have been mov ed, ren amed, or deleted. Verify that the link points to the correct file IMPORTANT NOTICE! and location.

Download special assistance form

4 From: noreply@loganair.co.uk Sent: 19 December 2018 13:07 To: Subject: Thank you for booking with us, here are your flight details

thank you for your booking Booking Reference: AAY3Y4

Please review your Loganair flight details below.

Passenger Email Contact Seat E-ticket Numbers

KING/JONATHANMR 682 2300527375/1

RODAN/STEPHENMR 682 2300527376/1

BOOT/GEOFFREYMR 682 2300527377/1

Date Flight From Depart To Arrive Cabin

01 Mar 19 LM0313 Edinburgh 13:30 Isle Of Man 14:35 Economy Fare Type: FLY 20kg of hold luggage*. One piece of luggage up to 6kg + one small handbag. Complimentary Snack and Drink**. Luggage restricted to 15kgs on flights to Barra, Campbeltow n and Tiree. On board service not available on all routes

Additional Items Quantity Price

Credit Card Charges 1 GBP 3.31

Charges Currency Price

Fare GBP 138.00

FM GBP 3.31

GB Air Passenger Duty GBP 39.00

UB Airport Tax GBP 43.86

Your Extra Product Coupons

Product Flight Date Dep Arr Name Ref Ticket Number

Credit Card LM0313 01MAR19 EDI IOM KING/JONATHANMR AAY3Y4 682 2000185857/1 Charges

From: [email protected] Sent: 02 February 2019 12:25 To: Louise Trimble Subject: Your e-ticket: AAZWDL

thank you for your booking Booking Reference: AAZWDL

Please review your Loganair flight details below.

Passenger Email Contact Seat E-ticket Numbers

CALLISTER/ROBMR 682 2300581392/1

Date Flight From Depart To Arrive Cabin

Additional Items Quantity Price

Name Change 1 GBP 50.00

Charges Currency Price

Fare GBP 46.00

FM GBP 50.00

GB Air Passenger Duty GBP 13.00

UB Airport Tax GBP 14.62

Your Extra Product Coupons

Product Flight Date Dep Arr Name Ref Ticket Number

Name Change LM0313 01MAR19 EDI IOM CALLISTER/ROBMR AAZWDL 682 2000202592/1

PAYMENT CONFIRMATION This is not a boarding pass

Customer Supplier easyJet Airline Company Limited

Address IOM Government Address Hangar 89 1st Floor Central Gov Offices London Luton Airport Douglas Luton IM1 3PX Beds United Kingdom LU2 9PF United Kingdom

Booking Reference EWBTX4L Issue Date 26/02/2019

Booking Flight Flight Flight Product Qty Unit Price Date Route Ref Date

20/12/2018 Glasgow to EZY404 03/03/2019 Flight 1 Segment 2.99 GBP Bristol

20/12/2018 Bristol to EZY457 03/03/2019 Flight 1 Segment 2.16 GBP Isle of Man

Baggage 1 Bags per sector 31.98 GBP Aviation Taxes (APD) 2 per booking 26.00 GBP Admin Fee 1 per booking 16.00 GBP

Flight Totals 79.13 GBP

International and UK Domestic flights and flight related products are subject to VAT at 0% under the VAT number GB745360825.

Grand Total 79.13 GBP

20/12/2018 MasterCard ****6371 79.13 GBP

This sale is not protected under the ATOL Scheme.

Page 1 of 1 easyJet GBP companies easyJet Airline Company Limited Hangar 89 London Luton Airport Bedfordshire United Kingdom LU2 9PF

VAT INVOICE

Customer: JONATHAN KING INVOICE NO EJIN104649287 Address: IOM GOVERNMENT Invoice/issue date 08/01/2019 1ST FLOOR CENTRAL GOV OFFICES Tax point 07/01/2019 DOUGLAS . Booking reference EWFCPH4 IM1 3PX Booking date 07/01/2019 UNITED KINGDOM

Passenger Details: Passenger Full Name Adult/Child Fiscal code STEPHEN RODAN Adult

Charges: Route Flight Number Flight Times Flight Date Quantity Description Net Amount VAT Amount VAT Rate Net Amount VAT Amount GBP GBP GBP GBP Glasgow(GLA) - Bristol(BRS) 404 14:55 03/03/2019 1 x Bags New bag charge - 13.99 0.00 0% 13.99 0.00 Web/Call Sales 1 x Adult Flight 33.18 0.00 0% 33.18 0.00 47.17 0.00 47.17 0.00

Route Flight Number Flight Times Flight Date Quantity Description Net Amount VAT Amount VAT Rate Net Amount VAT Amount GBP GBP GBP GBP Bristol(BRS) - Isle Of Man(IOM) 457 19:15 03/03/2019 1 x Bags New bag charge - 15.99 0.00 0% 15.99 0.00 Web/Call Sales 1 x Adult Flight 15.16 0.00 0% 15.16 0.00 31.15 0.00 31.15 0.00

Exchange rate: 1.00000 GB VAT (GBP) 0.00 GB INVOICE TOTAL (GBP) 78.32 GB VAT (GBP) 0.00 GB INVOICE TOTAL (GBP) 78.32

TOTAL PAYMENT 78.32 PAYMENT DATE 07/01/2019

This sale is not protected under the ATOL Scheme. If this transaction has been paid with I-BTA, the I-BTA invoice is the documentation to be used for VAT reclaim purposes. VAT Number: GB 745 3608 25 easyJet Airline Company Limited - Hangar 89, London Luton Airport, Luton LU2 9PF United Kingdom Page 1 of 1 From: Flybe - Do not reply. Sent: 20 December 2018 11:16 To: Enquiries Subject: Flight payment confirmation of your Flybe flight(s)

THANKS FOR BOOKING WITH

FLYBE,

Booking reference: CF37M6

Hello

We look forward to welcoming you on board your Flybe flight to Isle of Man.

We encourage all passengers to check in online prior to departure. Online

check-in opens 36 hours before your flight however we will send you a reminder closer to the time.

1 Avios

Date Flight No Route Depart Arrive

Sun 03 Feb 2019 BE294 Edinburgh to Manchester 15:05 16:15

Operated by Flybe Get More

Sun 03 Feb 2019 BE819 Manchester to Isle of Man 16:50 17:40

Operated by Stobart Air Get More

Mrs Kerry Sharpe

Advance Passenger Change Flight From To Seat Baggage Checked In Information (API) itinerary

BE294 EDI MAN -- 23Kg Not Required Check In Change flight Select Add

BE819 MAN IOM -- 23Kg Check In Change flight Select Add

TRANSACTION AMOUNT INCLUDING ALL TAXES AND CHARGES: GBP 126.98 Paid using Master Card card 6371. Flybe UK VAT Registration Number is GB 525 0994 39

Our new flexible Get More ticket allows you to change your flight to an earlier or later flight that same day at no extra cost*. Find out more at here!

IMPORTANT INFORMATION Photographic identification required

Either: valid passport, photo driving licence, citizen card or other acceptable form of ID. For all international flights valid passports are required. Rules

2 No refunds apply. Name changes permitted on completely unused tickets at GBP 50.00 per passenger, per single flight sector plus any difference in points. Changes may be made up to 2 hours before scheduled departure time. Just Fly Tickets - Name changes permitted on completely unused tickets at GBP 50.00 per passenger, per single flight sector plus any difference in fare. Flight/route changes permitted at GBP 40.00 per passenger, per single flight sector plus any difference in fare. No refunds will be given if the fare for the new flights is lower. Get More Tickets - Flight/route changes permitted and no change fee is payable where passengers have purchased a Get More ticket, but any difference in fare will still apply where the change falls outside 'On the day flexibility'. No refunds will be given if the fare for the new flight is lower On the day flexibility for Get More Tickets only- Flight only changes may be made on the day of the departure free of charge, subject to seat availability and the same origin and destination airports. To catch an earlier flight, passengers should arrive at the airport in time to check-in for the earlier flight and report to the ticket desk. To catch a later flight, passengers are required to call the Flybe Contact Centre a minimum of an hour before the departure of their original flight booked for the booking to be changed Route changes on the day of departure are still subject to a charge.

Full Terms & Conditions

Important: Passengers who will not be attending a Flybe flight are urged to contact our customer call centre to inform us. Tickets and Check-in instructions

You will be travelling on an e-ticket (electronic ticket). We highly recommend you check-in online; if you do so, you must print your boarding pass and bring it with you to the airport.

Stobart Air will accept unaccompanied passengers aged 12-15 years inclusive, but will not provide special assistance for these passengers.

3 Passenger baggage must not contain any articles or substances that may present a danger during transport, including those shown here.

Some exceptions apply.

View full list of dangerous goods or prohibited items

Further assistance

The linked image can not be displayed. The file may have been mov ed, ren amed, or deleted. Verify that the link points to the correct file IMPORTANT NOTICE! and location.

Download special assistance form

4 From: Sent: 22 February 2019 10:01 To: Tanya August-Hanson Cc: Subject: Trip to Edinbrugh 27th March

Dear Miss August-Hanson

You are extending your stay in Edinburgh to Sunday 3rd March. I said I would let you know the difference between the cost of the flights back on the Friday and your flight on the Sunday. The cost per Member for the direct flights were £91.39 and the cost of your flight on the Sunday was £132.98. Therefore, you should pay the office the sum of £41.59 for the difference. As before, can take cash or cheque. From: Flybe - Do not reply. Sent: 22 December 2018 09:17 To: Enquiries Subject: Flight payment confirmation of your Flybe flight(s)

THANKS FOR BOOKING WITH

FLYBE,

Booking reference: CSSM0T

Hello

We look forward to welcoming you on board your Flybe flight to Isle of Man.

We encourage all passengers to check in online prior to departure. Online

check-in opens 36 hours before your flight however we will send you a reminder closer to the time.

1 Avios

Date Flight No Route Depart Arrive

Sun 03 Mar 2019 BE294 Edinburgh to Manchester 15:05 16:15

Operated by Flybe Get More

Sun 03 Mar 2019 BE819 Manchester to Isle of Man 16:50 17:40

Operated by Stobart Air Get More

Miss Tanya AugustHanson

Advance Passenger Change Flight From To Seat Baggage Checked In Information (API) itinerary

BE294 EDI MAN -- 23Kg Not Required Check In Change flight Select Add

BE819 MAN IOM -- 23Kg Check In Change flight Select Add

TRANSACTION AMOUNT INCLUDING ALL TAXES AND CHARGES: GBP 132.98 Paid using Master Card card 6371. Flybe UK VAT Registration Number is GB 525 0994 39

Our new flexible Get More ticket allows you to change your flight to an earlier or later flight that same day at no extra cost*. Find out more at here!

IMPORTANT INFORMATION Photographic identification required

Either: valid passport, photo driving licence, citizen card or other acceptable form of ID. For all international flights valid passports are required. Rules

Full Terms & Conditions

Important: Passengers who will not be attending a Flybe flight are urged to contact our customer call centre to inform us. Tickets and Check-in instructions

You will be travelling on an e-ticket (electronic ticket). We highly recommend you check-in online; if you do so, you must print your boarding pass and bring it with you to the airport.

Stobart Air will accept unaccompanied passengers aged 12-15 years inclusive, but will not provide special assistance for these passengers.

3 Passenger baggage must not contain any articles or substances that may present a danger during transport, including those shown here.

Some exceptions apply.

View full list of dangerous goods or prohibited items

Further assistance

The linked image can not be displayed. The file may have been mov ed, ren amed, or deleted. Verify that the link points to the correct file IMPORTANT NOTICE! and location.

Download special assistance form

4 From: e Sent: 22 February 2019 10:02 To: Kerry Sharpe Subject: Study Visit to Edinburgh

Dear Mrs Sharpe

You are extending your stay in Edinburgh to Sunday 3rd March. I said I would let you know the difference between the cost of the flights back on the Friday and your flight on the Sunday. The cost per Member for the direct flights were £91.39 and the cost of your flight on the Sunday was £126.98. Therefore, you should pay the office the sum of £35.59 for the difference. can take cash or cheque. From: [email protected] Sent: 22 February 2019 12:18 To: Subject: Confirmation of payment to Dales Taxis Plus

Importance: High

PLEASE NOTE: This is an automatically generated email, please do not reply directly.

Any questions concerning this transaction should be directed to Dales Taxis Plus .

We confirm that your payment of GBP 40.00 was debited to your card ending **** 6389

This payment was made to: Dales Taxis Plus Email: [email protected] ID: 106226001 Invoice/Reference: Not supplied Description: Pick up 7 people from Edinburgh Airport to McDonald Holyrood Hotel, Edinburgh. Flight number BE291 Flybe MAN to EDI due arrival at 0935.

IMPORTANT: This payment will appear on your card statement as PCS-Dales Taxis Plus

Thank You.

This transaction was processed by Paya Card Services - www.payacardservices.com, Telephone: 0333 123 1243

From: [email protected] Sent: 24 December 2018 09:29 To: Enquiries Subject: Booking Confirmation

MACDONALD HOTELS & RESORTS

Hello,

We look forward to welcoming you soon. Your booking reference number is 2290SB000173. Your full booking summary is below.

If you have any questions or special requests leading up to your stay or need to know more about our local area, then we’d be more than happy to help.

Your check-in time on the Wednesday, February 27, 2019 is 15:00 and your check-out time on the Friday, March 01, 2019 is 11:00. Your Booking Summary

Booking Name: Bill Shimmins Booking Reference: 2290SB000173

Macdonald Holyrood Hotel 81 Holyrood Road, Edinburgh, EH8 8AU Tel: 44-344-8799028 on Wednesday, February 27, 2019 for 2 night(s)

Room 1: Classic Double Best Flexible Bed and Breakfast Rate - GBP 238.00

Total: GBP 238.00

Policies: Credit card guarantee. Please note that a validation charge may appear on your credit card statement. Cancel by 2pm on day of arrival to avoid charges. No show fee is 1 night including VAT.

Please click here to amend or cancel your booking.

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Registered in Scotland No. SC247423 Registered Office: Whiteside House, Bathgate, West Lothian, EH48 2RX.

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From: [email protected] Sent: 24 December 2018 09:23 To: Enquiries Subject: Booking Confirmation

MACDONALD HOTELS & RESORTS

Hello,

We look forward to welcoming you soon. Your booking reference number is 2290SB000172. Your full booking summary is below.

If you have any questions or special requests leading up to your stay or need to know more about our local area, then we’d be more than happy to help.

Your check-in time on the Wednesday, February 27, 2019 is 15:00 and your check-out time on the Friday, March 01, 2019 is 11:00. Your Booking Summary

Booking Name: Geoffrey Boot Booking Reference: 2290SB000172

Macdonald Holyrood Hotel 81 Holyrood Road, Edinburgh, EH8 8AU Tel: 44-344-8799028 on Wednesday, February 27, 2019 for 2 night(s)

Room 1: Classic Double Best Flexible Bed and Breakfast Rate - GBP 238.00

Total: GBP 238.00

Policies: Credit card guarantee. Please note that a validation charge may appear on your credit card statement. Cancel by 2pm on day of arrival to avoid charges. No show fee is 1 night including VAT.

Please click here to amend or cancel your booking.

This message was sent to you by Macdonald Hotels Limited.

Registered in Scotland No. SC247423 Registered Office: Whiteside House, Bathgate, West Lothian, EH48 2RX.

If you no longer wish to receive these emails, please click here to unsubscribe. Alternatively, click here to update your preferences.

From: [email protected] Sent: 24 December 2018 09:49 To: Enquiries Subject: Booking Confirmation

MACDONALD HOTELS & RESORTS

Hello,

We look forward to welcoming you soon. Your booking reference number is 2290SB000175. Your full booking summary is below.

If you have any questions or special requests leading up to your stay or need to know more about our local area, then we’d be more than happy to help.

Your check-in time on the Wednesday, February 27, 2019 is 15:00 and your check-out time on the Friday, March 01, 2019 is 11:00. Your Booking Summary

Booking Name: Kerry Sharpe Booking Reference: 2290SB000175

Macdonald Holyrood Hotel 81 Holyrood Road, Edinburgh, EH8 8AU Tel: 44-344-8799028 on Wednesday, February 27, 2019 for 2 night(s)

Room 1: Classic Double Best Flexible Bed and Breakfast Rate - GBP 238.00

Total: GBP 238.00

Policies: Credit card guarantee. Please note that a validation charge may appear on your credit card statement. Cancel by 2pm on day of arrival to avoid charges. No show fee is 1 night including VAT.

Please click here to amend or cancel your booking.

This message was sent to you by Macdonald Hotels Limited.

Registered in Scotland No. SC247423 Registered Office: Whiteside House, Bathgate, West Lothian, EH48 2RX.

If you no longer wish to receive these emails, please click here to unsubscribe. Alternatively, click here to update your preferences.

From: [email protected] Sent: 02 February 2019 12:49

Subject: Booking Confirmation

MACDONALD HOTELS & RESORTS

Hello,

We look forward to welcoming you soon. Your booking reference number is 2290SB000573. Your full booking summary is below.

If you have any questions or special requests leading up to your stay or need to know more about our local area, then we’d be more than happy to help.

Your check-in time on the Wednesday, February 27, 2019 is 15:00 (3:00 PM) and your check-out time on the Friday, March 01, 2019 is 11:00 (11:00 AM).

1 Your Booking Summary

Booking Name: Rob Callister Booking Reference: 2290SB000573

Macdonald Holyrood Hotel 81 Holyrood Road, Edinburgh, EH8 8AU Tel: 44-344-8799028 on Wednesday, February 27, 2019 for 2 night(s)

Room 1: Classic Double Best Flexible Bed and Breakfast Rate - GBP 238.00

Total: GBP 238.00

Policies: Credit card guarantee. Please note that a validation charge may appear on your credit card statement. Cancel by 2pm on day of arrival to avoid charges. No show fee is 1 night including VAT.

Please click here to amend or cancel your booking.

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This message was sent to you by Macdonald Hotels Limited.

Registered in Scotland No. SC247423 Registered Office: Whiteside House, Bathgate, West Lothian, EH48 2RX.

If you no longer wish to receive these emails, please click here to unsubscribe. Alternatively, click here to update your preferences.

2 From: [email protected] Sent: 24 December 2018 09:18 To: Enquiries Subject: Booking Confirmation

MACDONALD HOTELS & RESORTS

Hello,

We look forward to welcoming you soon. Your booking reference number is 2290SB000171. Your full booking summary is below.

If you have any questions or special requests leading up to your stay or need to know more about our local area, then we’d be more than happy to help.

Your check-in time on the Wednesday, February 27, 2019 is 15:00 and your check-out time on the Friday, March 01, 2019 is 11:00. Your Booking Summary

Booking Name: Stephen Rodan Booking Reference: 2290SB000171

Macdonald Holyrood Hotel 81 Holyrood Road, Edinburgh, EH8 8AU Tel: 44-344-8799028 on Wednesday, February 27, 2019 for 2 night(s)

Room 1: Classic Double Best Flexible Bed and Breakfast Rate - GBP 238.00

Total: GBP 238.00

Policies: Credit card guarantee. Please note that a validation charge may appear on your credit card statement. Cancel by 2pm on day of arrival to avoid charges. No show fee is 1 night including VAT.

Please click here to amend or cancel your booking.

This message was sent to you by Macdonald Hotels Limited.

Registered in Scotland No. SC247423 Registered Office: Whiteside House, Bathgate, West Lothian, EH48 2RX.

If you no longer wish to receive these emails, please click here to unsubscribe. Alternatively, click here to update your preferences.

From: [email protected] Sent: 24 December 2018 09:44 To: Enquiries Subject: Booking Confirmation

MACDONALD HOTELS & RESORTS

Hello,

We look forward to welcoming you soon. Your booking reference number is 2290SB000174. Your full booking summary is below.

If you have any questions or special requests leading up to your stay or need to know more about our local area, then we’d be more than happy to help.

Your check-in time on the Wednesday, February 27, 2019 is 15:00 and your check-out time on the Friday, March 01, 2019 is 11:00. Your Booking Summary

Booking Name: Tanya August-Hanson Booking Reference: 2290SB000174

Macdonald Holyrood Hotel 81 Holyrood Road, Edinburgh, EH8 8AU Tel: 44-344-8799028 on Wednesday, February 27, 2019 for 2 night(s)

Room 1: Classic Double Best Flexible Bed and Breakfast Rate - GBP 238.00

Total: GBP 238.00

Policies: Credit card guarantee. Please note that a validation charge may appear on your credit card statement. Cancel by 2pm on day of arrival to avoid charges. No show fee is 1 night including VAT.

Please click here to amend or cancel your booking.

This message was sent to you by Macdonald Hotels Limited.

Registered in Scotland No. SC247423 Registered Office: Whiteside House, Bathgate, West Lothian, EH48 2RX.

If you no longer wish to receive these emails, please click here to unsubscribe. Alternatively, click here to update your preferences.