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Vendor Guidelines for Export to Woolworths Ltd April V6

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Vendor Guidelines for Export to Woolworths Ltd April V6 Vendor Guidelines for Export to Woolworths Ltd April 2012 V 6.0 1 Table of Contents Page Title Page 1 Table of Contents 2 1 Woolworths Brand and Warehouse Information 1.1 Woolworths Brand Structure 3 1.2 Warehouse information 4 2 Contacts 2.1 Woolworths International Logistics 5 2.2 Booking and Consolidation Agents 5 3 CFS Locations 6 4 Process Flow (Timing and Requirements) 7 5 Container Handling and Loading 8 6 Payment Process 6.1 Payment Request Instructions 10 6.2 Changes to Account Details 11 6.3 Contact Details 11 7 Documents 12 7.1 Annual Packing Declaration Template (AU) 14 7.2 Annual Packing Declaration Template (NZ) 15 7.3 Lot/Batch Code List Template 16 8 Supplementary Documents 17 8.1 System Instructions Attachment 8.2 Cost Structure Attachment 8.3 Booking and Consolidation Agent Contacts Attachment 8.4 Vendor Booking Form Attachment 8.5 Consolidation Pallet Label Attachment 9 Glossary 18 2 1. Woolworths Brand and Warehouse information 1.1 Woolworths Brand Structure Woolworths Limited Type of Merchandise Location Brand Food Stuffs (Produce, Woolworths Perishables, Grocery), Australia General Merchandise Department Store, mostly BIG W Australia General Merchandise Dick Smith Electronics and Australia and New Electronic Goods Powerhouse Zealand BWS (Beer, Wine Spirits) Liquor Australia Dan Murphys Liquor Australia Woolworths Liquor Liquor Australia Food Stuffs (Produce, Countdown Perishables, Grocery), New Zealand General Merchandise, Liquor Food Stuffs (Produce, Fresh Choice Perishables, Grocery), New Zealand General Merchandise, Liquor Food Stuffs (Produce, Super Value Perishables, Grocery), New Zealand General Merchandise, Liquor Hardware Masters General Merchandise, Home Australia Improvement Hardware Danks General Merchandise, Home Australia Improvement Cellar Masters Liquor Australia 3 1.2 Woolworths Warehouse information DC Port Identification State Division Code Number AUSTRALIA 290 Queensland (QLD) AUBNE BIG W 590 South Australia (SA) AUPAE BIG W 190 New South Wales (NSW) AUSYD BIG W 1944 1979 1953 1954 Woolworths Supermarkets and New South Wales (NSW) AUSYD 1903 Liquor 1933 1911 1998 2993 2989 Woolworths Supermarkets and Queensland (QLD) AUBNE 2903 Liquor 2990 3908 3933 3902 3911 Woolworths Supermarkets and 3979 Victoria (VIC) AUMEL Liquor 3981 3985 3920 3998 4933 Woolworths Supermarkets and Western Australia (WA) AUFRE 4938 Liquor 5904 5910 Woolworths Supermarkets and South Australia (SA) AUPAE 5911 Liquor 5913 7760 Victoria (VIC) AUMEL Masters – Hardware Division 128 New South Wales (NSW) AUSYD Dick Smith Electronics 200 210 Western Australia (WA) AUFRE Dick Smith Electronics MELBR Victoria (VIC) AUMEL Danks MELSD Victoria (VIC) AUMEL Danks SYDGR New South Wales (NSW) AUSYD Danks SYDHU New South Wales (NSW) AUSYD Danks PTHWE Western Australia (WA) AUFRE Danks 5814 Adelaide AUPAE Cellar Masters NEW ZEALAND 9700 Progressive Enterprises - 9727 Auckland NZAKL Supermarkets 9722 9797 Progressive Enterprises - 9795 Christchurch NZCHC Supermarkets 9731 9745 Progressive Enterprises - Wellington NZWLG 9747 Supermarkets 605 Auckland NZAKL Dick Smith Electronics 4 2. Contacts 2.1 Woolworths International Logistics General Logistics Queries: [email protected] Name Title Phone E-mail Woolworths Supermarkets, BIG W Australia & Masters International Operations Paul Cassar [email protected] Manager 61 2 8885 3754 Team Leader Operations - North East Asia, Africa, [email protected] Angela Wilson 61 2 8885 2941 Americas, Oceania Monday - Thursday Operations Assistant Hayley Snowdon - Europe, South East Asia, 61 2 8885 4100 [email protected] Africa, Americas, Oceania Customer Service Analyst Patricia Barbe 61 2 8885 3411 [email protected] - Freight Advisor Maria Ebonia Overseas Consolidator 61 2 8885 2955 [email protected] Shipping/Claims Julie Zhu Coordinator 61 2 8885 2948 [email protected] - North East Asia Dick Smith Electronics Roshan Perera Shipping Supervisor 61 2 9642 9295 [email protected] Paul Thunyin Inventory Controller 61 2 9642 9268 [email protected] Progressive Enterprises (NZ) Shipping & Logistics [email protected] Mark Baice 64 9275 2883 Coordinator Danks 61 3 9264 5077 [email protected] Brian Harrison National Inventory Planner 61 3 9264 5154 [email protected] Meaghan Timms National Inventory Planner 2.2 Booking and Consolidation Agents North East Asia Cargo Services China & Hong Kong Cargo Services Japan Cargo Services Korea Cargo Services Taiwan Rest of World Kuehne + Nagel Europe & United Kingdom Kuehne + Nagel Africa Kuehne + Nagel The Americas Kuehne + Nagel Middle East Kuehne + Nagel Oceania South East Asia (Thailand, India, Bangladesh, Pakistan, Sri Lanka, Philippines, Kuehne + Nagel Malaysia, Singapore, Indonesia) Note: Refer to Supplementary document for contact details of the Booking and Consolidation Agents. 5 3. CFS Locations North East Asia – Cargo Services Port Location Hong Kong Cargo Services Far East Room 13018E, 13/F ATL Logistics Centre B / Berth 3 Kwai Chung Container Terminals Kwai Chung NT Hong Kong Shenzhen Cargo Services (China) Limited (Chiwan/Shekou/Yantian) 25/F Anlian Plaza No 4018 Jintian Road Futian District Shenzhen 518026 China Shanghai Cargo Services (China) Limited 13/F, 15A/B Gangtai Plaza 700 East Yan’an Road Shanghai 200001 China Guangzhou Cargo Services (China) Limited Room 1508-1510 Bank of America Plaza 555 Renmin Road Central Guangzhou 510145 China Ningbo Cargo Services (China) Limited Room 11-1/11-4 Yin Yi Times Square # 8 Leng Jing Street Haishu District Ningbo 315000 China Qingdao Cargo Services (China) Limited C-406 Fullhope Plaza 12 Hong Kong Zhong Road Qingdao 266071 China Xiamen Cargo Services (China) Limited Floor 11 Haitian Logistics Centre No 1 Haitian Road Xiamen 631006 China South East Asia – Kuehne + Nagel Port Location Singapore Port of Singapore Authority Keppel Distripark BLK 515 #02-113 Kampong Bahru Road Singapore 099451 Bangkok Eastern Sea Laem chabang Termianal Co Ltd Module 2, 33/4 Chaokhun Thaharn Rd Sub-District Klong Sam, Lat Krabang District Bangkok 10520 Europe – Kuehne + Nagel Port Location Naples SLI Srl Via Nuova delle Brecce 150 – 80147 Naples Australia – Kuehne + Nagel Port Location Sydney Unit 4, 149-163 Mitchell Rd Alexandria NSW 2015 Melbourne 12-15 Western Avenue Tullamarine VIC 3043 Brisbane 113 Buchanan Road Banyo Qld 6 4. Process Flow (Timing and Requirements) Maintaining the process timing and requirements ensure Key Performance Indicators (KPI’s) are met, the importance of these is: Achievement of KPI’s enables us to ensure a high level of service to our customers by delivering on time in full Adherence to KPI’s supports the Buyers overseas purchasing decisions KPI’s assist with management of inventory Reporting through Order Management System will provide visibility on vendor performance to Buyers Our goal is to support a mutually successful business relationship Listed below are the various processes to be performed to enable exporting of stock to Woolworths within requirements. Process Description Timeframe / KPI Owner Detail Purchase Order Woolworths Order is placed via e-mail, enough time is allowed for Placed manufacturer lead time and expected Vendor Delivery Date (Ship Date) is specified. Purchase Order Within 7 days of Vendor Confirm order on line through KN Login (refer to Confirmed order receipt supplementary instructions 9.1). Confirmation of Vendor Delivery Date (Ship Date), Quantity, VP, Port of Loading, Currency, Unit Price. NOTE: BIG W and Danks suppliers must also confirm with a pro-forma invoice or sales confirmation provided to Buyers. No later than 21 Vendor Follow Up Vendor Confirm production is on time to meet ship date specified days from ship date (VFU) on order. on order Booking No later than 14 Vendor Arrange booking with Woolworth’s nominated booking days from ship date agent in advance of ship date on order by completing the on order Booking Form. Booking information must include Purchase Order Number, Product Number, Number of Cartons, Total CBM per order, Total Weight per order. Unit of Measure on booking form must Match original Purchase order. Eg: Order received for 1000 Cartons, booking must also be in Cartons. If shipping ex Australia you must provide a copy of the Invoice to accompany the Booking Form Booking Release Within 2 days from Booking Booking is to be released by agent in line with request of booking Agent Woolworth’s instructions. Shipment Delivery on Prior to ship date Vendor On time delivery is achieved when stock is delivered to Time on order in line with port for FCL or to CFS for LCL within the shipment delivery date window. Note: For EXW shipments – sufficient time needs provided at time of to be allowed for container pickup and transit to the port of booking loading Provide Documents FCL = Day of Vendor Documents include: vessel departure, Invoice (Factory or Agent) LCL = Date of Packing List (With container details) delivery into Quarantine Packing Declaration for FCL’s unless Consolidation Annual declaration previously provided facility Lot Code information (as required) Certificate of Origin (as required) Fumigation Certificate + Plastic wrap declaration to certify goods fumigated prior to plastic wrapping (as required) Health / Manufacturing Certificates (as required) Fumigated Goods Goods to be Booking To comply with AQIS requirements shipped within 21 Agent Days of fumigation 7 5. Container Handling
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