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Utah Division of Protect Play. Utah Division of Protect. Discover. Parks and Recreation Explore. Strategic Plan Living Document Originally Published April 2017 Updated October 2017 State of Utah 16 Department of Natural Resources October 30, 2017 11:40 AM Division of State Parks and Recreation State of Utah DEPARTMENT OF NATURAL RESOURCES MICHAEL R. STYLER Executive Director GARY R. HERBERT Table of Contents Governor Division of Parks and Recreation SPENCER J. COX FRED HAYES Lieutenant Governor Division Director Mandate 2 January 5, 2017 Living Document 3 Dear Friends, How to Apply the Strategic Plan 3 The Utah Board of Parks and Recreation and the entire staff at the Utah Division of Parks and Recreation are proud to present our Strategic Plan! Timeline of Utah State Parks and Recreation History 2-3 Our previous strategic plan, Vision 2010, had been drafted during 2004 and had been designed as a five-year roadmap. Those five years are long behind us--and then some. In early 2013, following a rather tumultuous year of adapting to a rapidly changing Mission Section 4-10 business paradigm, we began to see the need for a new type of strategic plan to guide us into the future. New demands had been placed on the Division by economic Mission Statement 4 realities, changing demographics of Utah’s citizenry, and other factors. The Division needed to redefine what the State Parks of Utah should look like moving forward. Values 6-7 As you read this document, you will notice that it is somewhat different in scope and nature from other strategic plans with which you may be familiar. Contained Goals 8-10 within these pages are broad statements of our commonly held values and goals that we intend to accomplish. Measurable objectives and strategies for Acknowledgments 11 accomplishing those objectives have been omitted from the plan with the intent of having individual unit managers actively add these elements on an ongoing basis. Map of Utah State Parks 12-13 The year 2017 marks the 60th Anniversary of the creation of the Utah State Park system. We hope this document will serve as a good foundation for guiding the Division into the next 60 years. Sincerely, Fred Hayes Director 1594 West North Temple, Suite 116, PO Box 146001, Salt Lake City, UT 84114-6001 telephone (801) 538-7220 • facsimile (801) 538-7378 • TTY (801) 538-7458 • www.stateparks.utah.gov 1 Mandate A Living Document How to Apply the The Utah Legislature created the Division of Parks and Recreation in 1957 to be for a New Era Strategic Plan the recreational authority for the state. They charged the Division with creating: Sixty years after the Utah Legislature’s original Each employee should carefully review A long range, comprehensive plan and program for the vision, the Division is managing 43 state parks this document and make note of how their acquisition, planning, protection, operation, maintenance, and the statewide heritage, boating, and duties specifically support the mission, development, and wise use of areas of scenic beauty, off-highway vehicles programs. This strategic values, and goals outlined here. Whether recreational utility, historic, archaeological or scientific plan meets the spirit and intent of the legislative you are a law enforcement ranger, an interest, to the end that the health, happiness, mandate and the management needs of the interpretive specialist, a resource manager, recreational opportunities and wholesome enjoyment Division. It sets expectations and provides a curator, an office specialist, a seasonal of life of the people may be further encouraged. guidance for all Utah State Parks employees. employee, a maintenance journeyman, a manager or administrator, you should see Trends and expectations change over time what you do each day, and the reasons and flexibility will be needed as the Division of you do it, reflected in this document. Parks and Recreation moves into the future. 1958-1968: This document can be adjusted and amended First four state parks in Utah were named: as time and circumstances may demand. Pioneer Monument State Park (This Is the Place State Park) Camp Floyd and Old Stagecoach Inn (Camp Floyd/Stagecoach Inn State Park) 2006: Old Statehouse (Territorial Statehouse State Park Utah’s newest state 2016: Dixie State Park (Snow Canyon State Park) 1978: 1986-2006: park: Flight Park Annual visitation to state Off-Highway Vehicle 8 state parks created parks exceeds 5 million program created 1959: 2002: 2017: Boating program created 1969-1978: 1993: 20 state parks created Heritage program created 1957: Utah State Parks and Recreation Commission created by Utah Wasatch Mountain State Park Legislature to make study of areas serves as a venue for the worthy of state park designation Winter Olympic Games Date unknown Palisade State Park 2 53 Utah State Parks Mission To enhance the quality of life of Utahns and visitors by preserving and providing natural, cultural and recreational resources for the enjoyment, education, and inspiration of this and future generations. 4 Outdoor Retailer Convention Date unknown 5 Willard Bay State Park Goose Necks State Park Values The Division of Parks and Recreation Values: 1. High quality recreational experiences for visitors. 2. Our identity as a trusted brand. 3. Our innovative role within the recreation community. 4. Public safety, protection, and stewardship of our assets and resources. 5. Mutually beneficial partnerships with Parks Staff with 2002 Winter Olympic Torch, Great Salt Lake State Park private businesses, government agencies, and citizens groups. How the Division of Parks and 6. Our social and economic Recreation Embodies These Values contributions to local communities The Division of Parks and Recreation encourages employees to improve their and the State of Utah. skills and education so they can provide the most up-to-date services possible. 7. Passionate, energetic, and We employ certified law enforcement rangers to help safeguard our visitors and the amenities they come to enjoy. We provide interpretive specialists innovative employees. 2010, Interpretation program in Wasatch Mountain State Park to help the public learn more about our parks and the recreational, scenic and cultural wonders they contain. We retain experienced maintenance Self-sufficiency. 8. personnel to keep our facilities and equipment in top shape. 9. Self-determination. Because of these efforts, Utah State Parks are locally, regionally, nationally and internationally recognized as spectacular recreation areas. Our private, local and state government and sister agency partners help provide our guests with an ever-increasing variety of activities. These expanded offerings, combined with system-wide efficiencies, have substantially bolstered enjoyment of parks. In sum, our brand is a recognized benefit to economies around the state. We pledge to increase this value by becoming more efficient while becoming less dependent on taxpayer dollars. 2003, Tour of Anasazi State Park 6 7 Goals How The Division of Parks and The Division of Parks and Recreation will: Recreation Is Achieving These Goals 1. Attain the highest standards in 7. Develop specialized training As defined by State of Utah statute, the Division of Parks and Recreation has the mandate to act as the state’s recreation authority. maintenance, health, and safety. and professional development opportunities for our employees. Administration and staff realize the recreational needs and desires of our customers are 2. Provide professional, prompt, as varied as the customers themselves. We want everyone to feel safe and enjoy Utah and courteous internal and 8. Recognize employee contributions State Parks, regardless of age, cultural background, socioeconomic status or ability. external customer service. and reward exceptional Our employees provide the highest level of customer service to visitors, vendors, employee performance. public and private partners, and each other. Our frontline workers answer 3. Present a variety of recreational questions knowledgeably and courteously. Maintenance personnel actively inspect opportunities for all segments 9. Meet operational expenses infrastructure and equipment and make repairs promptly to preserve the useful life of our facilities and safeguard the health, and safety of our patrons. of the population. and generate a profit to secure capital development needs at all Our law enforcement rangers use a proactive educational approach. They prefer 4. Adapt quickly and creatively to recreation and scenic parks. informational contacts over confrontational engagement. They constantly inform visitors recreational trends and needs. about the laws and rules designed to promote safe boating, responsible off-highway 10. Consistently work to improve their vehicle use, cultural and natural resource stewardship and enjoyable park visits. 5. Develop and maintain local, regional, profit and loss ratios at all parks. With the help of our private and public partners, we constantly seek and create new national and international public/ recreational opportunities. Ziplines, paddleboard rentals, tactile exhibits, evening and private partnerships that enhance our 11. Strive to increase overall night programming, floating playgrounds, wheelchair-accessible trails, interpreted parks and the visitor experience. profitability each year. viewpoints, expanded campgrounds, yurts, tipis, and cabins are just some of the ways we are offering more people more fun in more parks more often. 6. Develop the Utah State Parks brand Staff engage with local business organizations,
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