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Pulse Supported Mobile Platforms

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Pulse Supported Mobile Platforms Pulse Mobile Supported Platforms Guide Pulse Supported Mobile Platforms © 2015 by Pulse Secure, LLC. All rights reserved 1 Pulse Mobile Supported Platforms Guide Contents Introduction 3 Definitions 3 Qualified Platform 3 Compatible Platform 3 Related Documents 3 1. What’s New 3 2. Pulse Versions 4 3. Client Support Matrix 4 4. Server Support Matrix 5 5. Browser Support Matrix 5 6. Feature Support Matrix 6 7. Personal Data Erased by Handset Wipe 8 8. Changes to this document from the previous release (5.0R5) 9 Appendix 1 – Vendor Specific Features 1 a. Vendor: Samsung 1 b. Vendor: Lenovo 3 d. Vendor: Motorola 3 e. Vendor: Panasonic 3 © 2015 by Pulse Secure, LLC. All rights reserved 2 Pulse Mobile Supported Platforms Guide Introduction Pulse is a dynamic, integrated network client. A core component of Pulse Platform, Pulse delivers integrated, anytime/anywhere connectivity, acceleration, and security, while drastically simplifying user experience. With Pulse, users no longer need to interact with network access and security software. Definitions Qualified Platform The platforms listed in the “qualified” category have been systematically tested by Pulse Secure Quality Assurance department as part of the release covered by the Supported Platforms document. Compatible Platform The platforms listed in the “compatible” category have not been systematically tested by our QA department in this release but are based on testing in previous releases and knowledge of the platform Pulse Secure expects that the functionality will work and will fully support these platforms. Related Documents • Secure Access Supported Platform Guide (8.0) • Pulse Supported Platforms Guide (5.0) • Pulse Migration Guide • Pulse Installation and Configuration Guide 1. What’s New • Pulse Mobile 5.0R8 iOS App supported and qualified on iOS 8. • Pulse Mobile 5.0R8 Android app compatible with Android L © 2015 by Pulse Secure, LLC. All rights reserved 3 Pulse Mobile Supported Platforms Guide 2. Pulse Versions This table calls out the latest version of Pulse for various mobile platforms. It should be noted that different platforms will have different feature and version upgrade cycles. Table 1 Pulse Version for each Device Platform Client Platforms Pulse Version iOS 5.0.8 Android 5.0.8 Blackberry 4.1.4 • Starting Pulse 5.0 support for windows mobile and symbian devices will be deprecated. 3. Client Support Matrix The following table captures the mobile platforms and corresponding versions on which the Pulse software from Table 1 were qualified. Only the latest version of Pulse is qualified against various device platforms. Table 2 - Device Platform Support Matrix Platform Qualified Compatible Version Devices Version Devices iOS 8.1, 8.0, 7.1.2, 7.1.1, iPhone6, iPhone6+, 6.X iPod Touch 7.1, 7.0 iPhone5s, iPad (running iOS6 Air,iPhone 5, iPhone and above) 4 and 4S, iPad 4, iPad iPad2, iPad3 Mini Android 2.3.5, 4.0, 4.2, 4.3, Samsung Galaxy S3, 2.3.7, 5.0 Various 4.4.x S4, S5, 10” Tablet, Galaxy Note Google Nexus 4, Nexus 5, Motorola Atrix, MotoG, HTC Desire 816, Android One Blackberry 7.0, v6.0.0.246 Torch, Bold, Curve v5.0,7.0, 7.1 Bold 9790 © 2015 by Pulse Secure, LLC. All rights reserved 4 Pulse Mobile Supported Platforms Guide 4. Server Support Matrix Pulse interoperates with a variety of Pulse Secure server devices like the Secure Access and Mobile Security Gateway. Table 3 - Interoperability Matrix Platform Secure Access Mobile Security Gateway Qualified Compatible Qualified Compatible iOS 8.0R6, 7.4R11 7.2Rx, 7.3Rx MSG4.2R10 MSG4.2R9, MSG4.2R8 Android 8.0R6, 7.4R11 7.2Rx, 7.3Rx MSG4.2R10 MSG4.2R9, MSG4.2R8 Blackberry X+ MSG4.2R10 + Blackberry platforms support IKEv2 VPN when used against a Pulse SA or Junos SRX Gateway. From the support standpoint, they should be considered a “Compatible” platform. 5. Browser Support Matrix Mobile Security Gateway console and Dashboard are compatible with these desktop browsers. Table 4 – Browser Compatibility Matrix Browser Family Versions Qualified Compatible Microsoft Internet Explorer 9 10 FireFox 17, 15, 14 Google Chrome 23, 21 Safari 5.1 © 2015 by Pulse Secure, LLC. All rights reserved 5 Pulse Mobile Supported Platforms Guide 6. Feature Support Matrix Feature iOS Android BlackBerry Alarm On/Off X X Antispam Antivirus X X Application Inventory X X X Application Removal X X Automatic Registration X X X Backup/Restore Contacts &Calender X X Contacts Log X X Control DeviceEncryption X X ControlSD Card Encryption Samsung Dashboard Web Portal X X X Device Identity Servers X X X Disable Voice X EnterpriseVPN Support X See Appendix 1 IPSecto SRX Exchange Provisioning X Samsung Firewall GPS Location/Tracking X X X GPS Theft On/Off X X © 2015 by Pulse Secure, LLC. All rights reserved 6 Pulse Mobile Supported Platforms Guide Feature iOS Android BlackBerry Images Log X X Lock/Unlock Handset X X X Lock on SIM Change X X Log Event/Size Limits X X Log E-Mail X Log MMS Messages X Log SMSMessages X X Log Web Images X Malware Scan Interval X Monitorand Control Report X X X Passcode Requirements X X Policy Based Client UI X X ProhibitedApplications X Restrictions on DeviceUsage X X Rooted Phone/ Jail Break Detection X X ScanCard X X ScanHandset X X Service Bundles X X © 2015 by Pulse Secure, LLC. All rights reserved 7 Pulse Mobile Supported Platforms Guide Feature iOS Android BlackBerry SCEP Server Support X Update Profile X X X Update Virus Definitions X X Voice Log X X VPN Provisioning X X VPN Strong Authentication (PKI or 2FA) X X WIFI Provosioning X X Wipe Handset X X X Wipe on SIM Change X X Note: For non-qualified mobile platforms, customers may need to provide Pulse Secure with an activated device if the issue is not reproducible on any of the qualified platform 7. Personal Data Erased by Handset Wipe Feature iOS Android BlackBerry Appointments X X Calender Memos X N/A Calender ToDos X X Call History X X X Contacts X X X E-mail Boxes X X © 2015 by Pulse Secure, LLC. All rights reserved 8 Pulse Mobile Supported Platforms Guide Feature iOS Android BlackBerry Memory Card N/A X Notes X N/A SMS X X Tasks X 8. Changes to this document from the previous release (5.0R5) Section Add Drop or Moved Notes Server Support Matrix SA8.0R6 and SA7.4R11 Added newer versions of SA under Qualified list Feature Support Matrix Client Support Matrix iOS 8.1, 8.0 iOS 6.X Updates qualified iOS versions. Client Support Matrix Android 5.0 Updated compatible versions Client Support Matrix Android One device support. Updated qualified handset details. © 2015 by Pulse Secure, LLC. All rights reserved 9 Pulse Mobile Supported Platforms Guide Appendix 1 – Vendor Specific Features Pulse supports additional enhanced features for certain Android vendors via a special API. The following facts apply – • Manufacturer provides a special API that allows this additional functionality to be enabled. • Typically these enhanced clients are available from the vendor app stores as opposed to the generic Android marketplace. • There are country and carrier specific variations on whether these features will be enabled on smart devices (phones, tablets etc.). Specific details are mentioned below. a. Vendor: Samsung Enhanced Features: In order to get these features working, one needs to install the Samsung-specific Pulse build (i.e. signed by Samsung) on a Samsung smart device. These features will not work otherwise. a. Enterprise (Layer 3) VPN b. Malicious Application detection and removal (a.k.a App Revocation) (only specific devices marked with **) Availability: Samsung Marketplace (http://www.samsungapps.com) Android Version: 2.3.3 and above. Pulse Version: Pulse for Samsung and Pulse for Galaxy Tab version 3.0.3 Supported Devices: Samsung Android Device Pulse MSS Support Pulse VPN Support Galaxy Tab 10.1 * Yes * US Verizon Model needs TouchWiz Update Galaxy Tab 8.9 Yes Yes Galaxy Tab Wi-Fi 10.1 No Yes Galaxy Tab Wi-Fi 8.9 No Yes Galaxy Tab 7.0 * Not Supported on US Sprint, AT&T & T-Mobile models * Needs upgrade to Gingerbread for all others © 2015 by Pulse Secure, LLC. All rights reserved 1 Pulse Mobile Supported Platforms Guide Samsung Android Device Pulse MSS Support Pulse VPN Support Galaxy Note Yes Yes Galaxy S * Not Supported on US Verizon & China models * Needs upgrade to Gingerbread for all others Galaxy S Super Clear LCD * Not Supported on China models Galaxy S2 Yes Yes Galaxy S2 LTE Yes Yes Galaxy R Yes Yes Galaxy W Yes Yes Galaxy Ace * Not Supported on China & US models * Needs upgrade to Gingerbread for all others Galaxy Pro Needs Upgrade to GingerBread Galaxy Y Pro Yes Yes Galaxy Tab Wi-Fi 7.0 No Needs upgrade to Gingerbread Illusion Yes Yes Stratosphere Yes Yes Infuse 4G Needs Upgrade to GingerBread Captivate Glide Yes Yes Galaxy S II Skyrocket Yes Yes Galaxy Tab 7.0 Plus Yes Yes i777** Yes Yes © 2015 by Pulse Secure, LLC. All rights reserved 2 Pulse Mobile Supported Platforms Guide It is near impossible to keep the various devices, android software version, vendors and country specific features current with this table. Although all the Samsung devices ship with the API, Samsung constrains the functionality on certain platforms by the platform (vendor) key that will not recognize the Pulse Secure signing key. Thus as a rule of thumb, if Pulse can be installed on a given Android device, the enhanced functionality will be available. b. Vendor: Lenovo Enhanced Features: Enterprise (Layer 3) VPN. Availability: Lenovo Marketplace http://www.mobihand.com/product.asp?id=739637&n=Pulse)Android Version: 3.1 Pulse Version: 3.0.3 c.
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