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Buckinghamshire County Council, on What Is Being Done to Tackle the Buckinghamshire Fire and Rescue, Probation Anti-Social Behaviour

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Buckinghamshire County Council, on What Is Being Done to Tackle the Buckinghamshire Fire and Rescue, Probation Anti-Social Behaviour Aylesbury Vale Tackling Chiltern Anti-Social Behaviour in South Bucks Wycombe Buckinghamshire Our ASB commitment Anti-Social Behaviour in to you: Buckinghamshire: We take reported cases of anti-social behaviour Anti-social behaviour can have a significant seriously by recording, investigating and keeping impact on quality of life. The Buckinghamshire victims informed of actions taken: Community Safety Partnership (comprising the District Councils, Thames Valley • We will provide regular updates to residents Police, Buckinghamshire County Council, on what is being done to tackle the Buckinghamshire Fire and Rescue, Probation anti-social behaviour. and Health Sector) is committed to promoting a safe and secure environment so that residents • We will offer support and practical help to are able to live peacefully in their own home and victims of anti-social behaviour; communities. Across Buckinghamshire we work in partnership with a wide variety of agencies to tackle anti-social behaviour. • We will provide residents with the right to request a review of their ASB case if they feel In Aylesbury Vale, Chiltern, South Bucks and effective action has not been taken through Wycombe, the District Councils and Police work the existing channels. together to ensure that anti-social behaviour issues are taken seriously and dealt with accordingly so a solution is obtained. What is anti-social What is not anti-social behaviour? behaviour? Anti-social behaviour does not have to be a Personal differences, family disputes and everyday criminal act. Examples include but are not living noise (children playing or the opening and closing limited to: of doors) is not anti-social behaviour. Because ASB complaints are so wide ranging, we have set guidelines • Abandoned vehicles to work from. How we deal with anti-social behaviour • Animal related problems will depend not only on what type of behaviour it is but • Hoax calls also on the frequency, risk and impact. • Drug/substance misuse. • Fly tipping What can you do about ASB? • Graffiti • Harassment/intimidation You may want to try to resolve an anti-social behaviour issue yourself first before calling your local ASB Team: • Litter/rubbish • Noise/air pollution • Persistent nuisance If you feel safe to do so, talk to the person who is causing the issue. Stay calm and suggest how the • Public disorder issue could be resolved or offer a suggestion of how • Street drinking/begging the issue could be met half way. You may wish to use an organisation to facilitate this such as Mediation Buckinghamshire. If you do not feel able to resolve this matter yourself you may wish to involve your local ASB team or local PCSO to help in this matter. Who can you contact How can ASB be reported about ASB? to ASB Teams? • If you are a housing tenant have you informed District Councils use log sheets that you can fill out your landlord in the first instance? to note down incidents of ASB or you can use the online form. You can scan the QR codes at the back • Have you reported the incident to the Police? of this booklet which will guide you to your local District Council Community Safety page in order to • If there are problems with excessive noise, report ASB or download a log sheet. barking dogs, fly tipping or abandoned vehicles, have you called the Environmental If you do not have access to the internet you can Health Department at your local District call your local Anti-social Behaviour Team and they Council? can send them out to you. Have you considered You will need to record information such as: getting in touch? Day, time and place of incident With your local Councillors? They are available (at county, district, parish, or town level) to Who was involved and their details discuss your issues. What was said and done With Mediation Buckinghamshire? Mediation is a way of improving relationships and resolving How this made you feel differences between people. It gives everyone involved an equal chance to voice their concerns and to listen to what others are saying, before deciding together what should be done to put things right and start again. Professional mediators are trained to support residents through all stages to improve things for the future. Juhku / Shutterstock.com The Community Trigger What service will your local The Community Trigger is a new to your local ASB team, Police • You have kept a record of the way for individuals to request a or Housing Association as days and times you reported ASB Team provide? review of their ASB issues if soon as practicable after the ASB to your local ASB they feel that action has not they occurred. Each report team, Police or Housing If you report anti-social behaviour to your local District been taken. to either of the services must Association. Council Anti-Social Behaviour Officers the following will have been reported within happen to your concerns/report: Do you meet the a month of the incident • Each incident must have been review threshold? occurring. reported prior to requesting Concerns raised You will get an initial response a community trigger • You must have already • You must have kept note of application. • You will be asked to keep a log of all incidents via reported each of your 3 (if you the description of ASB and log sheets (if applicable) are an individual) or 5 (if you dates/times the ASB reports are a collective) ASB reports occurred. • We may get in contact with our partner agencies to help solve the issue The Community Trigger forms The trigger can be applied • We will keep you informed on what action we part of the wider changes the for if you believe there has intend to take/ or if there will be no further action government are making in been a failure to respond to on your case. how organisations can tackle your complaints. anti-social behaviour. What action can we take? The Community Trigger There is a mixture of low level enforcements and higher legal enforcements that can be used to address anti-social behaviour. The ASB Officer will utilise the most appropriate Each stage will be A review can be requested powers for the most effective resolution to your concerns Members of the community communicated with the when the locally defined as and when applicable. can use the Trigger to victim to let them know if threshold of complaints request the Community they qualify for a review and has been met. The Safety Partnership to review what the next steps will be. threshold is to be set at 3 their responses to your complaints in the previous complaints of anti-social 6 month period for behaviour. individuals or 5 complaints in 6 months, if requested The trigger will also include from a collective group your Housing provider (social in a locality. landlords) if you are a tenant. Thames Valley Police: 101 (in an emergency dial 999) Telephone, Email and Web: Buckinghamshire County Council Community Safety Team: 01296 382179 www.buckscc.gov.uk Aylesbury Vale: [email protected] Aylesbury Public Safety Team: 01296 396093/4 Social Services (Out of hours): 0800 9997677 Aylesbury Vale District Council: 01296 585858 Bucks Fire & Rescue: 01296 744400 Aylesbury Vale District Council Residents: www.bucksfire.gov.uk Download a log sheet by scanning the QR code. Addaction (Young People Drug Service): 01296 331933 www.addaction.org.uk Chiltern: [email protected] Oasis Partnership (Adult Drug Service): Chiltern Environmental Health Team: 01494 732058 Aylesbury 01296 338008 Chiltern District Council: 01494 729000 Wycombe 01494 898480 www.oasispartnership.org Chiltern District Council Residents: Report anti-social behaviour using the online form. Mediation Buckinghamshire: 01494 520821 www.mediationbucks.org.uk Victim Support: 0845 38 99 528 South Bucks: [email protected] www.victimsupport.org.uk South Bucks Community Safety Team: 01895 837377 South Bucks District Council: 01895 837200 South Bucks District Council Residents: Report anti-social behaviour using the online form. Wycombe: [email protected] Wycombe Public Safety Team: 01494 421087 / 01494 686223 Wycombe District Council: 01494 461000 Wycombe District Council Residents: Download a log sheet Tackling Anti-Social Behaviour in Buckinghamshire Cover image: Takamex / Shutterstock.com.
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