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INNOVATION IS CORE TO OUR BRANDS AND BUSINESSES

A fascinating literary puzzle 02 Calmann-Lévy publishes Guillaume Musso’s new novel

Very special souvenirs! 03 Lagardère Travel Retail reappointed to run Eiffel Tower offi cial stores

May 2019 #150

More Stories from Gaul celebrates his 60th birthday this year, and to mark the occasion, Éditions Albert René are reissuing the very fi rst Asterix book – Astérix le Gaulois – in both luxury and Artbook editions. This anniversary year will culminate in the publication, on October 24, of the 38th book in the Asterix series, with a

projected print run of more than 5 mil- © Emanuele Scorcelletti lion copies: La Fille de Vercingétorix. Calmann-Lévy publishes Guillaume Musso’s new novel Late February brought the debut of a new Instagram account, #lArtdAsterix, that offers an inside look at “the art of Asterix”. www.asterix.com A fascinating literary puzzle

Guillaume Musso at Livre island, determined to discover his lated into 34 languages. In July it TRAVEL RETAIL is hitting the headlines twice with secret. That same day, a woman’s will be released as The Reunion the release of secrète des body is found on a beach and the by Little, Brown in the United States écrivains (Authors’ secret life) and island is cordoned off by the author- and Orion in the UK, and produc- the version of La Jeune ities. Thus begins a dangerous con- tion of a TV adaption for France Fille et la Nuit. frontation between Mathilde and Télévisions is set to start soon. La Vie secrète des écrivains, his Nathan...” Both romantic thriller and Calmann-Lévy is proud to publish seventeenth novel (and the second literary puzzle, the novel is also a such a talented author and to be published by Calmann-Lévy) is an declaration of love for books, which, accompanying him on his ongoing investigation into a writ- literary adventure.” 02 er’s secret: “In 1999, after A love story - about books! Twice the pleas- publishing three novels ure, therefore, for that achieved cult status, celebrated in Guillaume Musso’s words, remain Guillaume Musso fans who can A literary journey writer Nathan Fawles announced “more than ever, the best way of now fi nd La Jeune Fille et la Nuit Launch of the 42nd Relay prize that he was stopping writing and expanding our inner life.” (see Enter 147) in Livre de Poche for travelers who love to read. A would be retiring to Beaumont, an Philippe Robinet, managing director (released March 20). Two novels set prize that celebrates the love affair untamed island off the Mediterra- of Editions Calmann-Lévy, elabo- to brighten up the summer... and between travel and books, awarded nean coast. Autumn 2018: Fawles rates: “La Jeune Fille et la Nuit is a the lists!  every year to a book for the quality has not given a single interview for real bestseller! It has sold over one www.calmann-levy.fr of its style and the originality of its 20 years but Mathilde Monney, a million copies in standard format http://guillaumemusso.livredepoche.com story. Vote now to choose one of the young Swiss journalist, lands on the around the world* and been trans- *Data provided by the publisher on March 31 2019. fi ve novels selected this year! We should add that for every vote cast, Lagardère Travel Retail France will The number of vinyl discs auctioned by on March 31! € donate 1 to the Bibliothèques sans Musical treasures ranging from general favourites to highly specialized frontières (Libraries Without Borders) 3,500 recordings were divided into 331 lots and 19 categories. association to distribute books around the world. www.voyageurslecteurs.fr

FAX: TRAVEL RETAIL

FAX: STUDIOS The fi rst Costa Coffee has opened in FAX: TRAVEL RETAIL Slovakia, marking the 36th country Une île, produced by Image et Compagnie FAX: TRAVEL RETAIL in which Lagardère Travel Retail has a (Lagardère Studios) for Arte, starring Lagardère Travel Retail has also been presence. Laetitia Casta, Sergi Lopez and Manuel Four Food Service sales outlets have awarded multiple concessions at Hong Severi, has won the Best Series - French opened their doors in Spain’s Malaga Kong’s international airport, including Division’s sixth TripAdvisor location has Competition prize at the Séries Mania Airport, including the fi rst Giraffe in a fi ve Travel Essentials sales outlets as opened in Raleigh-Durham airport in 2019 festival held in Lille. European airport outside the UK. well as fi ve Fashion outlets. the US. PUBLISHING

Special event April 3 is the date for the worldwide launch of Notre planète [Our Planet] by Alastair Fothergill and Keith Scholey: the offi cial book of the hugely popular series showing on Netfl ix. The beautifully illustrated book with a foreword by Isabelle Autissier, WWF France president, takes readers “on a journey across the planet, discovering nature’s most fascinating animals and their environments, now under threat.” www.dunod.com © Lagardère Travel Retail France Travel © Lagardère

Lagardère Travel Retail France reappointed to run Eiffel Tower offi cial stores PUBLISHING Very special souvenirs!

The Eiffel Tower is one of a kind, and dedicated outlets on the plaza in the souvenir tradition and visitors with nearly seven million visitors per serving all the different people and will be able to take home to mark year, is the most-visited paid-entry their needs (two pop-up stores and their journey above the rooftops monument in the world.1 This year two stores: Le Rendez-vous and Le of . Today’s consumers want sees the iconic French site celebrating Kiosque tour Eiffel); L’Appartement to feel, tell and share. Experience its 130th birthday. parisien on the fi rst fl oor, a two- has become the key word. The level concept store purchasing act should feel like an A Simplissime Redesigned stores highlighting every extension of this special moment, aspect of Paris; Les further prolonged by the products journey Lagardère Travel Retail France, as part Toits de Paris on the second fl oor, available on digital platforms. Launched in 2015 by Hachette Cuisine 03 of LxA,2 has been running specialist a light-fi lled showcase for objects Lagardère Travel Retail France has (see Enter 142), the Simplissime series, souvenir stores at the site since from the collections, and La Verrière, developed an expertise and maturity with all its many subject areas, is 2000 and has just been reappointed offering a selection of unusual Eiffel in these markets which means it proving to be spectacularly successful. The latest member of the family is for the third time. New stores with Tower-related products. can offer a new interpretation, a Simplissime, le guide de voyage le plus For Garance Saingt, external new plan, marked by the sort of a redesigned architectural concept, pratique du monde [Simplissime, the product offering and customer journey communication & partnership innovation and enthusiasm that will most practical travel guide in the world] are set to open by 2020, creating a manager - France: “The range of benefi t every visitor.”  with Hachette Tourisme publishing six new visitor experience. The ambitious products on offer will evolve to 1Source: SETE (Eiffel Tower operating company). 2LxA: joint titles (Tuscany, Crete, Iceland, Ireland, venture created by Lagardère Travel Retail France with project, led with the agency Malherbe refl ect the iconic identity of the Artéum Services, a leading producer and distributor of Portugal and Croatia) on May 15 Paris, will provide visitors with: four monument while remaining rooted cultural products. and two further titles in June. Ultra- practical guides containing concise, detailed information about must-sees That’s the number of books from Hachette Tourisme that ranked among in the form of illustrated itineraries France’s 50 top-selling travel books in 2018, including 35 Routard titles and favourite picks, at €9.95 for a 39 (33 guides – including seven in the Top 10! – and two picture books). personalized trip! Source: GfK – Livres Hebdo

FAX: PUBLISHING FAX: TRAVEL RETAIL

Orion Fiction (The , At Paris Charles de Gaulle Airport, SDA Hachette UK) has signed Josh Malerman (Société de distribution aéroportu- FAX: PUBLISHING to a four-book contract in the UK and the aire) – a joint venture between Lagardère FAX: PUBLISHING Commonwealth (excluding Canada) that Travel Retail and the ADP Group – has Rageot Éditeur has a new website, includes Inspection, scheduled for release just opened a new 60-sq.m Bvlgari shop Hachette UK is readying the worldwide www.rageot.fr, where readers can on June 27. Malerman is the author of in Terminal 2E, along with a special Dior launch of Hachette Essentials, a col- search for books by collection, series Birdbox, which was adapted by Netfl ix and counter dedicated to “rare collections lection of classic modern works. The or author-illustrator and fi nd the latest published in France by Calmann-Lévy (and from the biggest names in perfume” at fi rst 11 titles will be published on July 4. news from the publishing house. in a Livre de Poche paperback edition). Parfums d’Alcôve, in Terminal 2AC. Innovation is core to our

Innovation is a critical and strategic driver of growth at the Lagardère group and an essential component of our efforts to steer the digital transformation of our brands and business lines. Creativity makes for innovative content

E-reading – reading a book on a media content. Moreover, it gives related to the pub- smartphone or e-reader, purchas- publishers an opportunity to locate lishing and enter- ing a new release with just a few talented new writers on writing plat- tainment industries, clicks – has been the archetypal forms, while it’s also transforming such as games for form of digital innovation in the book teaching tools. Editorial teams are smartphones. industry over the past decade. But brainstorming innovative initiatives New applications, beyond that breakthrough for readers in close contact with authors, illus- new habits, multi- of essays and novels, digital innova- trators and readers. At an interna- ple devices: each of tion is opening new doors for trade tional company like Hachette Livre, Hachette Livre’s pub- and textbook publishers in every edi- cross-divisional synergies spur new lishing houses is tack- torial segment and at every step of innovation as well. That’s the idea ling these fi elds with the book value chain, in a variety of behind the Hachette Innovation the aim of generating ways. For example, it’s helping pub- Program, designed to spread a cul- innovative content – lishers learn more about readers and ture of innovation across Hachette with a constant focus their interests through social media, Livre’s imprints. Lastly, innovation on creativity!  and it’s enhancing the reading expe- emerges when we draw on the rience, thanks to apps and multi- know-how of experts in digital fi elds

04 © Hachette Livre Hachette ©

Interactive Hachette Mobile Studios In 2014, Hachette Livre acquired Kwyk, a website featuring interactive exercis- In a bid to identify growth drivers in es for teachers, designed “to help them emerging areas of digital entertainment create homework tasks and revision and draw on the latest expertise, exercises for their students, and offering Hachette Livre has acquired three personalized monitoring.” A Hachette mobile game studios: Neon Play and Éducation subsidiary and part of the new Peak in the UK and IsCool in France. Incubator e-Education department, Kwyk is devel- The three studios have now been 1 oping an adaptive learning solution with consolidated into Hachette Mobile Teaming up with the Blue Factory (the d’Inédits. As a result, these two start-ups thousands of exercises for self-correc- Studios headed by Isabelle Magnac, with incubator at ESCP Europe business will be able to test-drive and deploy their 2 tion and three types of exercises. Kwyk a fi rmly international focus. The unit has school), Hachette Innovation Program* solutions using resources from Hachette proposes maths exercises for the entire already chalked up a number of hit titles, is nurturing growth at two start-ups: Livre: Celestory is getting backing from secondary education cycle and, since including Peak, Garden of Words and Celestory, which is developing an app- Hachette Jeunesse Licences and Les September 2018, physics and chemistry Roller Splat! It’s a new business line for based tool for designing and writing Arbres d’Inédits from . exercises for fi rst-year lycée students the division and one that’s destined to interactive scenarios (chatbots, video * A network within the Group’s division that is designed games, voice apps) without the need to guide publishers through the digital transformation (and soon for second- and third-year grow in the coming years. and spread a culture of innovation at Hachette UK, students) as well as French exercises www.hachettemobilestudios.com for coding; and Éditions Inédits, which is , Hachette España and Hachette for secondary school students. working to create a collaborative writing Livre in France. 1Adaptive learning adjusts the learning process to stu- platform under the name Les Arbres dents’ individual needs using technology. 2Marked home- work, personalized homework and free practice. brands and businesses

More than ever, innovation involves not just forging the requisite partnerships with leading tech companies and start-ups, but also devising new editorial concepts and inventing the retail shops of the future. Adapting to new customer needs

Lagardère Travel Retail is con- barbers, fl ash make-up* stantly fi ne-tuning its solutions to or shoe shining services. meet evolving travelers’ needs and Meanwhile, digital technol- behaviors. Our ambition is to rede- ogy is used as a lever to fi ne the shopping experience at facilitate the travelers’ jour- train stations and airports to make it ney via the use of apps on easier and more enjoyable for trav- their phones or computers elers. By developing new food offers to learn about and reserve and services (from grab & go to available products and ser- quick-service or fi ne-dining) or by vices before, during or after introducing new beauty brands for their visit (Click & Collect or millennials or products dedicated to Shop & Collect services), or Chinese customers for instance. to have a seamless pay- To surprise and attract a clientele ment experience. looking for novelty and excitement, Innovation is at the heart of Lagardère Travel Retail introduces the strategy at Lagardère brands not yet present in the travel Travel Retail. It relies on a

retail channel (such as Nespresso structured approach with © SDA Croatia or TripAdvisor) and creates retail an international network concepts that enhance the notion of of Innovation Booster, sense of place, for travelers seeking partnerships with start-ups, and the unique experiences. adoption of innovative methods and Innovation also extends to the processes within the division.  launch of new services, for instance *“Express make-up” booths available to travelers. at Roissy-Charles-de-Gaulle Airport 05 where travelers can now fi nd free

The Innovation Booster community Awards © Romée Lamielle © SDA The 2019 Moodies – airport and travel Engaged! retail digital, social media & marketing New payment © Jérôme Leglise Lafayette Plug and Play – a start-up © Xxxxxxxxxxxxxx awards – awarded the fi rst prize in the accelerator dedicated to retail and methods Best Employee Engagement category Fnac-M&S combo e-commerce – awarded its Corporate to Lagardère Travel Retail for its Engagement Award to Lagardère Travel Lagardère Travel Retail constantly in-house Innovation Booster program A new combo store just opened at Paris- Retail in December 2018. develops new services to make its (see sidebar: Engaged!) and second Montparnasse station blending two The award was attributed to “the travelers’ journey as seamless and prize in the Best Use of WeChat* famous retail concepts: Fnac (500 sq.m) corporate partner who engaged the enjoyable as possible. At Relay self- category for its Red Pockets treasure and Marks & Spencer (300 sq.m, in most in the Lafayette Plug and Play checkout cashier systems are being hunt using augmented reality in Aelia a fi rst-of-a-kind concept in France ecosystem, particularly through rolled out, while WeChat Pay (a secure Duty Free shops in Rome and Prague. that includes a rotisserie, boulangerie collaborations with start-ups.” These payment technology popular with the Congratulations to all the teams! and all of the famed British retailer’s initiatives are borne for the most part by Chinese) is becoming more and more *See sidebar: New payment methods. expertise in groceries and snacks) plus an in-house community of 33 Innovation widespread in Aelia Duty Free stores a 100-sq.m lounge area between the Boosters, who are ambassadors of in Paris, Nice, Rome and Warsaw. In two. The location further cements our innovation and the change process both addition, services like Click & Collect strategy of driving innovation in the internally and externally. enable travelers to reserve products travel experience by offering a place for online and pick them up at the airport. discovery and interaction. RSECSR

100 photos… In the spirit of its long-standing partnership with Reporters Without Borders (RSF), Relay (Lagardère Travel Retail France) is pursuing its commitment to promoting and supporting freedom of the press and the right to information with the publication of 100 photos de Véronique de Viguerie pour la liberté de la presse. De Viguerie captured the 2018 Visa d’Or News award for her photogra- CSR Publication of the Group’s 2018-2019 CSR report phy and received a Photographer Grant in 2006 from the Jean-Luc Lagardère Foundation. All of Relay’s proceeds from the book will be Key commitments donated to RSF. An exhibition of de Viguerie’s photographs is on view at Placing people at the heart of our ture of the #StOpE initiative to fi ght CSR challenge for students at the Paris’s Gare de Lyon until May 31. strategy, anticipating and supporting against so-called “ordinary” sexism Audencia Business School and social and environmental change, in the workplace.” the extra focus on food product

CSR and ensuring that our corporate Access to education is a crucial traceability at Lagardère Travel governance is ethical and respon- commitment for the Group, as Retail. As part of its efforts to sible: these are the three core com- illustrated by the “Tournament of meet compliance and vigilance mitments underpinning Lagardère’s words” organized by Le Livre de requirements, the Group is fi rmly CSR1 policy. As ever, we look at these commitments in detail with theme- Gender balance and eco-responsibility based focus points presented by Group employees in the 2018-2019 Poche and the focus on encouraging committed to ensuring that its Living together CSR report.2 Isabelle Juppé, Corpo- innovation, including with the ties businesses activities are governed rate Social Responsibility director, established by Hachette Livre and ethically and responsibly.  Publication by Lattès of Toutes says: “2018 was marked by a strong Lagardère Travel Retail with start- 1Corporate Social Responsibility. 2The document is available ces idées qui nous gâchent la vie in French and English on Lagardere.com and Enter, Lagardère 06 commitment to gender balance ups. Growing public awareness internal Portal. 3Internal network “promoting diversity and by Sylvie Brunel. After spending with the roll-out of the LL Network,3 of the issues involved in eco- gender balance in Lagardère business lines,” launched in seventeen years working in the November 2017. humanitarian sector, the author – a including the success of the pilot responsibility is another important geographer, writer and professor mentoring programme which will issue, addressed by actions such at Sorbonne University – has writ- be relaunched in 2019, and signa- as Relay’s participation in the ten this “positive” book explaining how we should not live in fear, of Three days – April 5, 6 and 7 – when teams from Sidaction partners Europe 1 and the present or the future. “We have Virgin Radio were invited to wear red ribbons during their broadcasts (hosts, journalists, all the solutions we need to live together in peace on a planet that 3 regular contributors and guests). humanity knows how to make even more beautiful and sustainable.” CSR Renewed partnership between Lagardère and NQT

New momentum In February, Arnaud Nourry, chairman and CEO organization since its creation in 2006 with a of Hachette Livre, signed an agreement with the partnership that has given NQT the benefi t of the organization NQT (Nos quartiers ont des talents) Group’s professional experience and network with a view to getting volunteer managers of employees. The partnership represents an involved in guiding young graduates and important issue for Arnaud Nourry, who will now organizing a forum on publishing professions be representing the Lagardère group on NQT’s as well as recruitment drives for young people Board of Directors: “Equal opportunities need looking for employment or work-study contracts. to become a concrete reality throughout our NQT’s mission is “to help young graduates, aged country, and the publishing world needs to send under thirty and from modest backgrounds or a strong message to these young graduates.” priority areas, to transition to working life thanks If you would like to mentor a young graduate to a mentoring system.” The initiative provided and contribute to the new momentum driving over 6,000 young people with support in 2018. this initiative, get in touch with your Human Arnaud Nourry and Yazid Chir, president and cofounder of NQT Lagardère has been closely involved with the Resources department. © Eric Couderc HUMAN RESOURCES Employee portraits: a man and a woman A profession: risk management 42% and internal control The percentage of women in Group’s executive management Risk management involves identifying and assessing a company’s main risks – operational, regulatory, relating as at 31 December 2018. to business activities, affecting employees or third parties, and so on – then ensuring that measures are in place Sources: Reference Document, 2018 fi scal year. to tackle them with the managers concerned. Internal control is a complementary activity that consists primarily of monitoring that the measures for dealing with risks are properly applied. © All Rights Reserved © © Arnaud Carroué/Lagardère

Jérôme Semik, 45. Juliane Chevallier, 36. Head of Risk Management and Internal Control, Head of Internal Audit & Control, Data Protection Offi cer, since December 2016. France and International, since July 2010.

Tell us about your educational background and career so far? Tell us about your educational background and career so far? I graduated from ESCP Europe in 1997 then spent 15 years working in the banking After graduating from EM Lyon Business School, I worked as a consultant for 07 sector in France and Europe. In 2011, I joined the Group’s General Management as Protiviti, a risk management and internal audit fi rm, beginning in 2006. Then in Head of Internal Control and in 2015 I was appointed Head of Risk Management and 2008 I joined the AstraZeneca pharmaceutical group as an internal auditor before Internal Control before taking up my current position. taking up my current position.

What are your responsibilities? What are your responsibilities? They are cross-functional – I work with the Group’s Corporate departments and As part of the General Secretariat at Hachette Livre and working with multiple a network of correspondents in the different Lagardère operational entities – and departments, I have fi ve main responsibilities. Firstly, I’m responsible for cover three components. maintaining a strong, sustainable internal control environment for the entire The fi rst consists of drawing up a consolidated overview of the risks the Group division. Each year I organize a self-assessment campaign, using a questionnaire may be exposed to and the level of risk control. The second concerns internal that each company is required to complete about its operational and fi nancial control which aims to list the mechanisms used to ensure the reliability of processes, and then I compile and analyze the results so I can report back to fi nancial information, compliance with regulations, protection of our assets – such the various chief fi nancial offi cers at Hachette Livre. I also follow up the action as business sustainability, defending the Group’s image, combating fraud and plans that come out. Secondly, I’m responsible for drawing and updating the risk cybercriminality – and adherence to management’s instructions in all spheres map and writing an annual report. Thirdly, I give help to design procedures – for where we operate. My role is to use all this information to identify any areas where instance purchasing, sales, cash fl ow etc. – and implement uniform operational the Group is fragile and monitor their management. The third component tackles and fi nancial processes. Fourthly, I perform internal audits on our operational and personal data protection: I work with my network of correspondents on implementing fi nancial processes. And fi fthly, as the “fraud contact,” I’m in charge of our annual methods and tools to ensure that people’s private lives are protected. anti-fraud programme: watch, internal training, anti-fraud assignments as well as forensic. What are you currently working on? Going even further! For example, by continuing to work on the Group’s compliance What are you currently working on? with personal data regulations. But also by helping Lagardère News with its efforts to I’m working on the “validation of target processes” as part of the planned structure its risk management, internal control and personal data protection system. deployment of a new Finance information system for France, which was launched And those are just two examples. last November. Specifi cally, I have to ensure that the software will comply with our internal control rules. It needs to be in place by 2021. That’s a large-scale project! Which adjectives would you use to describe your profession and the Lagardère group? Which adjectives would you use to describe your profession My profession: exploratory; the Lagardère group: effervescent. and the Lagardère group? My profession: stimulating. The Lagardère group: the diversity of its business lines. Any fi nal words? Nothing ventured, nothing gained! Any fi nal words? “Stay optimistic, whatever the circumstances are!” TRAVEL RETAIL © Thierry Retail Lewenberg-Sturm/Lagardère Travel A question for... Mélanie Guilldou, Executive vice president Foodservice - Global, Lagardère Travel Retail

© Arnaud Carroué/Lagardère Nadia Lubrano and Frédéric Pierucci Could you give us an overview of the Feedback on the workshop organized by the Group Compliance Foodservice business?

The division, which operates in all Fighting against corruption three Travel Retail segments – Travel Essentials, Duty Free & Fashion and On Friday February 22, 2019 the reputation.” The participants, procedures – accessible on Enter, Foodservice – is growing substantially Group Compliance organized who attended this workshop, Lagardère internal Portal – have in the Foodservice segment, our a workshop-conference on the also listened to the testimony of been set up to help each and every newest venture. With turnover of €700 million in 2018, fi ght against corruption. Nadia Frédéric Pierucci – a former Alstom one of us put this principle into an amount that has more than doubled Lubrano, Group’s Compliance executive and co-author of the practice on a daily basis. in four years, the Foodservice business offi cer, introduced the workshop is currently active in 20 countries with with a reminder that the current We’re all concerned on a daily basis over 900 sales outlets in more than market context is marked by 150 stations and 90 airports! There “a merciless economic war and book Le Piège américain published In conclusion, let’s not forget that are three types of stores: those we 08 tightening regulations, the fi ght by JC Lattès – who recounted “his the programs the Compliance Group own outright (So! Coffee, Trib’s, etc.), against corruption is a key concern experience of American justice and rolls out are part of the Lagardère partner brands (Pret A Manger, Costa for all businesses, now more than the way it uses corruption as an group’s ethical commitments. They etc.) and tailor-made concepts (The Daily DXB at Dubai Airport and Teppan ever. Extraterritoriality rules mean instrument of economic warfare.” provide us with risk management at Roissy-Charles-de-Gaulle Airport, that they are responsible for their Furthermore, the Lagardère tools as well as a competitive see Enter 148). acts before foreign courts. This group has adopted a policy of advantage in a context where The business took on a new dimension increases the risks of businesses, zero tolerance for all forms of stakeholders, civil society and in late 2018 when we acquired Hojeij and the people who run them and corruption, applicable to all its regulators are holding us to Branded Foods (see Enter 149). Its who work for them, being penalized activities throughout the world. increasingly high standards.  150 sales outlets – including nearly and suffering from a damaged Compliance programs and 50 Vino Volo wine bars, which we hope to expand internationally – are now part of Paradies Lagardère’s Dining Division, boosting our market share in Full-year 2018 results the United States and, crucially, giving us access to key expertise we will be able to share. In February, we also took

Rise in Group recurring EBIT1: up 2.1%2 to €401 million over 28 Smullers sales outlets, set ed. paper (25%); ECF pulp; FSC certifi is printed on recycled

to be modernized shortly, in 27 train Enter stations in the Netherlands. Free cash fl ow generation up sharply, at €471 million Our fundamental principles remain Proposed ordinary dividend stable at €1.30 per share unchanged: providing the most appropriate store format for each Roll-out of the strategic refocusing continues apace location and delivering the best 2019 Group recurring EBIT growth target1 based on the target scope3 possible service to our customers so 4 we can enhance their experience and of between 4% and 6% satisfaction.

1Alternative performance measures. 2At constant exchange rates, restated for IFRS 15, excluding the impact of disposals at Lagardère Active and of the acquisition of Hojeij Branded Foods (HBF) by Lagardère Travel Retail. 3Lagardère Publishing and Lagardère Travel Retail (core businesses), as well as Other Activities including Lagardère News (Paris Match, , Europe 1, Virgin Radio, RFM and the Elle licence), the Entertainment businesses, the Group Corporate function, and the Lagardère Active Corporate function whose costs will be wound down by 2020. 4Restated for the impact of IFRS 16 on concession contracts at Lagardère Travel Retail, at constant exchange rates and excluding Lagardère Travel Retail’s acquisition of HBF.

Publisher: Thierry Funck-Brentano  Editorial manager: Claire Sallez  Editor-in-chief: Arnaud Carroué  Editing: Arnaud Carroué and Baba Guirassy  Translation: Lexcelera  Photos: Anne-Laure Lubino  Art direction: Le Goff & Gabarra, www.lgetg.fr  Corporate Communications department: 42, rue Washington 75408 Paris Cedex 08 France  Telephone: +33 (0)1 40 69 84 04  E-mail: [email protected]  Also available in French  Front page: © Hachette Livre; © Duty Free Global; © Lagardère Travel Retail