TAURANGA CITY COUNCIL QUARTERLY MONITORING REPORT FIRST QUARTER 2015/16: 1 JULY – 30 SEPTEMBER 2015
Tauranga City Council – Quarterly Monitoring Report | 1 PART A | CROSS-COUNCIL OVERVIEW HIGHLIGHTS
HIGHLIGHTS FROM JULY – SEPTEMBER 2015 WHAT’S COMING UP IN OCTOBER – DECEMBER 2015
• NZCT AIMS Games 2015 were • North Shore Air started daily return • Work with the organisers of the groups on developing a city Youth successfully held across the city, trips from Dairy Flat Aerodrome ENZED V8 Jetsprints at ASB Baypark Action Plan. attracting more than 8,000 young on the North Shore of Auckland to Stadium to plan the water supply for • Installation of first set of tsunami people from 260 schools across 19 Tauranga. the event to be held in January signs to the Papamoa area. sporting codes. 2016. Last year a total of about • Baycourt held 20 different events in 8,000 m3 of water was used during • Building of the new Greerton Library • Council’s Solid Waste activity was the last quarter. Of these, 11 events the event, which was attended by will commence at the end of October re-branded to Resource Recovery sold over 520 tickets per show. There 14,745 people over two days. 2015. and Waste. This aligns more closely were 8 national/international events with the objectives of the team to and 12 local/community events with • Planning for car park and terminal • Completion of the City Centre Spatial recover and prevent waste from a total of 14,309 patrons through extensions at Tauranga Airport. Framework. This will include a series landfill as well as manage service Baycourt’s doors in the last three of workshops with members of the • 360 review to commence on Creative delivery of street and sump cleaning, months. community. Tauranga purpose, role and function litter collection, illegal dumping, • 18 notifications were received from to better understand community abandoned cars and our Resource • Completion of the Hairy Maclary licensed premises advising that they needs and expectations for arts and Recovery Parks (including transfer courtyard in the children’s area of the would remain open for the Rugby culture. stations). Tauranga Library. This is funded by World Cup. Legacy Trust through Friends of the • The Beachside Holiday Park was • Turret Road and 15th Avenue were Library. • Elder Housing – six new car parks selected as a finalist in the Impact transferred from NZTA to Council. have been built in the Brookfield Mega Efficiency category, sponsored • Environmental Service Officers will • Approval was obtained for the five Village due to lack of off-street by Auckland Council, in the 2015 be working with Mount Maunganui year comprehensive review and parking and the growing need for NZI Sustainable Business Network business owners and mobile shop update of TCC’s Water Safety Plans. caregiver and family support for Awards. This will be presented in operators to raise awareness of the This is a significant milestone in tenants. November 2015. Street Use & Public Places Bylaw maintaining compliance to the Health prior to the peak season. • Customer Service Centre – online • Council will be hosting youth focus Drinking Water Amendment Act 2007. transactions are up 12.8% compared • Boscabel Water Supply – the to the same period last year. upgrading of the Boscabel subdivision water reticulation system and connecting this to the City’s water supply was completed by the end of July 2015.
Tauranga City Council – Quarterly Monitoring Report | 2 FINANCIAL STATEMENT MEASURES Total Council key indicators as at 30 September 2015
RATES REVENUE Forecast NET DEBT FORECAST Forecast OTHER OPERATING REVENUE ($Millions) DEVELOPMENT CONTRIBUTIONS ($Millions) Received from ratepayers Councils Net Debt position at year end * User fees, Operational Grants & Subsidies, Recovered from developers to contribute to City Interest & Dividends Growth. Excludes vested assets $33.8m $340.0m 39.62 16.64 $14.9m Favourable 5.91 $0.3m Favourable YTD 10.17 9.48 4.16 Forecast Full Year Budget $137.0m Full Year Budget $355m ACTUAL YTD BUDGET YTD TOTAL BUDGET ACTUAL YTD BUDGET YTD TOTAL BUDGET
OPERATING EXPENDITURE Forecast DEBT/REVENUE RATIO FORECAST Forecast OPERATING EXPENDITURE ($Millions) CAPITAL EXPENDITURE ($Millions) Measures the operating expenditure Council's External Debt/Operating Cost to deliver existing levels of service To provide new and replacement assets. Excludes Revenue & Rates at year end * land sales & vested assets. $44.4m 179% 179.17 116.88
10% Favourable to Full 44.42 45.71 $0.9m Favourable YTD Year Budget 13.06 15.49
Full Year Budget $179.1m Full Year Budget 189% ACTUAL YTD BUDGET YTD TOTAL BUDGET ACTUAL YTD BUDGET YTD TOTAL BUDGET
LAND SALES ($Millions) Sale of council owned properties.
11.01
3.02 2.90
ACTUAL YTD BUDGET YTD TOTAL BUDGET
Tauranga City Council – Quarterly Monitoring Report | 3 FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD Revenue, operating expenditure and capital expenditure as at 30 September 2015
Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees Southern Pipeline 49,833 18,030 enu e Operational Marine Precinct Development 9,756 Subsidies & Grants 4,872
r Rev he r 7,100
Ot Stormwater Recovery Programme Interest & Dividends 2,022 Greerton Library Redevelopment 3,153 Development Contributions 3,000 16,644 Corporate ERP System
0 5,000 10,000 15,000 0 400 800 1,200
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Revenue The variance in user fees is due to building consent numbers being higher than Depreciation 42,897 budgeted.
Personnel Cost 40,498 The variance in development contributions is due to large payments by developers in the Tauriko Business Estate and Papamoa areas. Finance Cost 20,695 Operating Expenditure Repairs & Maintenance 19,889 Variances in repairs and maintenance and other operating expenditure are due to Administration the timing of expenditure against budget. pen ses 6,088 Expenses Finance expenditure is expected to continue to track favourably to budget. Other Operating r Ex he r 49,106 Expenditure Depreciation is currently being calculated to budget. Ot
0 5,000 10,000 15,000 Capital Expenditure Key project variances to date are primarily due to timing. For the marine precinct development a carryforward to 16/17 has been signalled of $3.5m however total capital programme expenditure is expected to be close to budget.
Tauranga City Council – Quarterly Monitoring Report | 4 DEVELOPMENT CONTRIBUTIONS
Development Contributions Revenue $000 Comments Development contributions are tracking well ahead of budget due 1,800 25,000 to large payments by developers in the Tauriko Business Estate 1,600 and Papamoa areas. 1,400 20,000 htnoM rof euneveR rof htnoM 1,200 nu e 15,000 1,000 800 10,000 600
400 5,000 Cumulative Reve 200 0 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
2016 LDC 2016 CDC 2016 Cumulative 2015 Cumulative
Number of Building Consents Financial Year Comments Current forecast for 2016 is for approximately 1,300 building 1,400 consents to be issued this year. 1,200
1,000
800
600
400
200
0 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Forecast
Tauranga City Council – Quarterly Monitoring Report | 5 KEY PROJECTS
This section provides information on the top projects (based on budget and significance) currently being undertaken by Council in the 2015/16 financial year.
Key
Projects coded as green are expected Projects coded as yellow are not Projects coded as red are expected to to be completed within budget by the expected to be completed by 30th June exceed budget within the financial year 30th of June 2016 2016 and will continue into future years
FULL YEAR FULL YEAR POTENTIAL YEAR IMPACT ON TOTAL TOTAL PROJECT PROJECT COMMENT PROJECTION ($) BUDGET ($) END VARIANCE ($) PROJECT BUDGET BUDGET ($)
Project forecast budgets can be finalised upon award of the Harbour Crossing contract. 3 Contractors have been Southern Pipeline 18,030,237 18,030,237 – No 99,174,456 shortlisted to proceed to the next procurement stage of the Harbour Crossing. Contractor will be mobilised on site in the first quarter of 2016.
Fall in NZD has put pressure on budget for procurement of travel lift from overseas supplier. However overall project Marine Precinct 6,201,796 9,755,796 3,554,000 No 10,046,000 expenditure is forecast to remain within budget. However Project we are projecting a carryforward with agreement from BOPRC to extend delivery date of the project.
Stormwater Negotiations are ongoing, project is forecast to be Recovery 7,100,000 7,100,000 – No 77,476,085 completed within budget, with the majority of spend to Programme Bulk fall in the second half of the financial year. Fund
Multiple projects including roading and 3 waters infrastructure. Most projects on track to be completed Te Okuroa Drive on time to budget. However a wastewater pump station 5,501,169 5,461,169 40,000 Yes 30,582,939 (Multiple Projects) project has been forecast to have a slight overspend based on engineers estimate, this will be confirmed once tenders have been received in December.
Tauranga City Council – Quarterly Monitoring Report | 6 KEY PROJECTS CONTINUED
FULL YEAR FULL YEAR POTENTIAL YEAR IMPACT ON TOTAL TOTAL PROJECT PROJECT COMMENT PROJECTION ($) BUDGET ($) END VARIANCE ($) PROJECT BUDGET BUDGET ($)
Mangatawa Project completed within budget. Final payment to NZTA 4,206,871 4,206,871 – No 11,020,000 Interchange to be completed next month.
Due to the delay of the lottery grant decision the project and subsequent redesign work the completion date has Greerton Library 3,053,348 3,153,348 100,000 No 4,490,491 been extended to June 2015. The estimated final cost is Redevelopment currently about $100k below budget. The Lottery grant of $200k is expected to be released in November 2015.
Project is currently forecast to be fully spent with the finance and regulatory components implementation well Corporate ERP 4,500,000 4,500,000 – No 4,800,000 underway. Additional funding will be required in future & City Online financial years to complete full implementation across council.
Project brought forward to supply additional carparking while options are developed around the Civic Building and Northern CBD Carpark which was originally planned Car Park 5,000,000 2,700,000 2,316,300 No 29,000,000 to be commenced this year. Approved in principle by Buildings Council to be confirmed once report has been delivered in November. Project is currently being forecast to be delivered by financial year end.
Project in investigation stage, workplace study Civic Space 1,000,000 1,000,000 – No 2,190,000 completed. Initial design concepts to be deliver post Options Project Christmas.
City Centre Project team formed. In planning phase. Stakeholder & Waterfront 1,000,000 1,000,000 – No 8,000,000 engagement to be carried out in September/October to Redevelopment inform concept design.
Tauranga City Council – Quarterly Monitoring Report | 7 PERFORMANCE MEASURES – CROSS-COUNCIL OVERVIEW
Summary of progress against non-financial performance measures How we’re tracking by group of activities Targets are set for each performance measure. The table below shows how we are Performance measures help us report back on our service performance. The table tracking towards reaching these targets by the end of the financial year. below summarises progress on non-financial performance measures for each group In this first quarter of 2015/16, we are well on track with the majority of performance of activities. measures in place. You will note a number of measures where no data is available The groups of activities are the key principles used to drive initiatives and projects – this is generally due to the relevant information only being available on an annual included in the 2015-2025 Long Term Plan. Each activity area sits under the principle basis. Further explanation on each performance measure is provided in the relevant that it most strongly aligns to. For example Council investment in City Events activity area section. recognises the role that events play in bringing positive economic benefits and helping create a vibrant and exciting city. Key
On-track to Off-track No data available achieve target
GROUPS OF ACTIVITIES
Providing and maintaining infrastructure for our growing city 22 0 14
Parks and Recreation 6 0 1
Resource Recovery and Waste 0 0 2
Stormwater 4 0 0
Transportation 4 0 7
Wastewater 3 0 1
Water Supply 5 0 3
Tauranga City Council – Quarterly Monitoring Report | 8 PERFORMANCE MEASURES – CROSS-COUNCIL OVERVIEW CONTINUED
GROUPS OF ACTIVITIES
Delivering efficient services to our communities 21 4 5
Airport 2 0 0
Animal services 2 0 0
Arts and Heritage 2 0 2
Baycourt Community and Arts Centre 2 1 0
Beachside Holiday Park 1 0 0
Building Services 1 2 1
Cemeteries 1 0 1
Community Development 4 0 0
Elder Housing 1 0 0
Emergency Management 3 0 0
Environmental Monitoring 1 0 0
Environmental Planning 0 1 0
Libraries 1 0 1
Tauranga City Council – Quarterly Monitoring Report | 9 PERFORMANCE MEASURES – CROSS-COUNCIL OVERVIEW CONTINUED
GROUPS OF ACTIVITIES
Investing in Tauranga’s Future 2 0 9
City Centre 0 0 3
City Events 1 0 1
City Planning and Growth Management 1 0 0
Economic Development 0 0 4
Marine Facilities 0 0 1
Tauranga City Council – Quarterly Monitoring Report | 10 PART B | ACTIVITY AREAS CONTENTS
12 PROVIDING AND MAINTAINING 37 DELIVERING EFFICIENT 77 INVESTING IN 92 GOVERNANCE INFRASTRUCTURE FOR OUR SERVICES TO OUR TAURANGA’S FUTURE GROWING CITY COMMUNITIES 94 CORPORATE SERVICES 77 CITY CENTRE 12 PARKS AND RECREATION 37 AIRPORT 94 PEOPLE AND CAPABILITY 80 CITY EVENTS 16 RESOURCE RECOVERY AND WASTE 40 ANIMAL SERVICES 95 CUSTOMER SERVICE CENTRE 83 CITY PLANNING AND GROWTH MANAGEMENT 19 STORMWATER 43 ARTS AND HERITAGE 96 FINANCE 86 ECONOMIC DEVELOPMENT 23 TRANSPORTATION 46 BAYCOURT COMMUNITY 97 ICT & ARTS CENTRE 89 MARINE FACILITIES 27 WASTEWATER 98 PROPERTY MANAGEMENT 49 BEACHSIDE HOLIDAY PARK 32 WATER SUPPLY 99 ASSET AND INFRASTRUCTURE 52 BUILDING SERVICES PLANNING
55 CEMETERIES 100 ASSET DELIVERY
58 COMMUNITY DEVELOPMENT 101 CIVIC COMPLEX
62 ELDER HOUSING 102 COMMUNICATIONS
65 EMERGENCY MANAGEMENT 103 LEGAL AND RISK MANAGEMENT
68 ENVIRONMENTAL MONITORING 104 STRATEGIC PLANNING AND RELATIONSHIPS 71 ENVIRONMENTAL PLANNING
74 LIBRARIES
Tauranga City Council – Quarterly Monitoring Report | 11 PARKS & RECREATION
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Parks & Recreation activity protects and enhances natural areas and landscapes within the city, promoting awareness and understanding of nature and encouraging activity on Tauranga’s excellent parks and open space network. • This activity manages the city’s open space network so that it continues to provide an attractive, engaging, safe and accessible environment for our communities. • This activity also provides a network of indoor facilities including A city with heart A city of great swimming pools, indoor sports centres, community centres and and soul spaces, places halls, public toilets, storage facilities and changing rooms. and environments
OPERATIONAL HIGHLIGHTS
What we achieved in the last quarter What we’ll be focusing on in the next quarter
• NZCT AIMS Games 2015 were successfully held across the city, attracting more • Complete stocktake of Tauranga Sport and Recreation facilities for Spaces and than 8,000 young people from 260 schools across 19 sporting codes Places Plan • Ownership of nine community facilities was transferred to Bay Venues Ltd (BVL) • Preparation of active reserve network for summer sports and events • Spring turf renovation, prickle weed spraying and garden renewal programmes • Increased mowing frequencies have been programmed to coincide with the commenced expected grass growth flush and tourist season • Contractor Smart Environmental Ltd commenced new four-year parks • Summer hanging baskets due in December including the dining precinct maintenance contract for Mount/Papamoa area and tracking well • Letters to be sent for next year’s Coastal encroachment resolutions, 25 properties • Planting for this year’s restoration sites was completed • Completion of the annual planting programme on Mauao • Planning underway to proceed with the fencing of various boundaries as access is established along the Wairoa River Esplanade Reserve boundary
Tauranga City Council – Quarterly Monitoring Report | 12 PARKS & RECREATION – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Community accessibility to the open Percentage of residential households that TCC continues to receive assets through 95% space network. are within 500m of an open space area. the vesting process.
The community’s satisfaction with the Percentage of residents that feel Tauranga Measured annually through the residents amount of open space available for Increasing has enough parks and green space. survey. community and recreation opportunities.
Number of Volunteer hours spent on the following projects/sites per annum: Volunteer hours vary throughout the year • Coastcare The level of volunteer participation in based on the seasons. • Kopurererua Valley Increasing from the maintenance of Council’s open 450 hrs Coastcare • McLaren Falls 13/14 actual of space network including environmental 640 hrs McLaren Falls Park • Mauao 5,116 hours restoration and enhancement. 279 hrs Mauao • Urban Greenspace 1,851 hrs Urban Greenspace Note: volunteers only – excludes community service hours
Number of people walking (or cycling Parks staff collect numbers monthly, it is where applicable) on Council’s key expected that numbers will be boosted The utilisation of Council’s major walkways: during the summer months. walkway areas and therefore the level • Around Mauao Increasing 167,637 Mauao Base Track of participation in sport, recreation and • Up Mauao 42,201 Mauao Summit (Counter broken community activity in these areas. • Around Waikareao Walk/cycleway August) • Around Carmichael Reserve Walk/cycleway 19,000 Waikareao
Tauranga City Council – Quarterly Monitoring Report | 13 PARKS & RECREATION – PERFORMANCE MEASURES CONTINUED
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Data collected via monthly reporting from The number of people that visit Council’s Total User Visits to Bay Venues managed BVL. major aquatic and indoor recreation facilities (measured by number of people facilities and therefore the level of participating/attending including for July to September 2015 achieved 447,305 Increasing participation and interest in sport, events): visits compared to 450,192 in 2014. This recreation and community activity in these • Aquatic facilities (total) was due to slightly fewer events held at facilities. • Indoor Recreation Facilities (total) ASB Stadium during the period compared to 2014.
Total Hours of use of Indoor Recreation The actual utilisation of Council’s Facilities (measured by booking levels – Data collected via monthly reporting from indoor recreation facilities network, and actual hours used including for events at 76,000 hours of BVL. therefore the level of participation in sport, Indoor Sports Centres, Community Halls, use recreation and community activity in this Community Centres) July to September achieved 24,552 hours network. Note: this measure excludes aquatic of use, 5,552 hours ahead of target. facilities.
Decreasing. This measure is different from 2014/15 as the level of service and funding Total number of coastal structures that has increased Council’s progress to improve the require upgrade or reconstruction within to accelerate Memorial Park & Maxwells Rd are currently condition and safety of coastal structures the Parks and Recreation activity, and progress, and at the design stage. and protection of public land from erosion. remaining structures with a useful life of more detailed zero. information on the total number and condition of coastal structures has been made available.
Tauranga City Council – Quarterly Monitoring Report | 14 PARKS & RECREATION – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
360 340 User Fees Parau Farms Development
150 Operational Development of Phoenix Carpark Subsidies & Grants 68 Renewal Projects 1,033 Interest & Dividends 521 Growth Projects 658 Development Contributions 906 Level of Service Projects 2,391
Capital Subsidies 0
0 200 400 600 800 1,000 0 500 1,000 1,500 2,000 2,500 3,000
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Development contributions tracking ahead of budget due to higher than anticipated Depreciation 5,473 growth.
Personnel Cost 1,198 Finance costs ahead of budget due to the way budgeted interest was calculated for Bay Venues. Corporate Treasury interest revenue is tracking ahead of budget to Finance Cost 3,091 offset this overspend. A budget adjustment between the two cost centres will be Repairs made for future months to avoid showing this variance. 6,784 & Maintenance R&M and other operating expenditure overall is tracking to budget with minor Administration Expenses 151 variances due to timing of expenditure to budget.
Other Operating 13,796 Capital Expenditure Projects are underway and expected to be delivered on budget. 0 5,000 10,000 15,000 There is some unbudgeted sportsfield floodlighting expenditure (that will be reimbursed by sports clubs later in the year).
Tauranga City Council – Quarterly Monitoring Report | 15 RESOURCE RECOVERY AND WASTE
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Resource Recovery and Waste activity contributes to the protection of public health and the environment through collecting and disposing of waste and promoting sustainable resource recovery and waste management. • This activity includes the delivery of waste collection and disposal services that minimise waste to landfill. It also manages aftercare of closed landfills, litter collection, street sumps and footpath cleaning services as well as running waste minimisation community A city of great programmes. spaces, places and environments
OPERATIONAL HIGHLIGHTS
What we achieved in the last quarter What we’ll be focusing on in the next quarter
• Team re-branded to Resource Recovery and Waste (previously Solid Waste). This • Completion of Waste Assessment and briefing to Council aligns more closely with the objectives of the team to recover and prevent waste • Recruitment of a new Resource Recovery Coordinator from landfill as well as manage service delivery of street and sump cleaning, litter collection, illegal dumping, abandoned cars and our Resource Recovery Parks • Continuation of waste minimisation programmes in the education, business and (including transfer stations) community sectors • Asset Management Plan for Resource Recovery and Waste completed • Review and preparation of new tenders for street, sump and footpath cleaning, abandoned cars • Waste minimisation programme continued in the education, business and community sectors • Continue providing community presentations on resource recovery and waste programmes and activities • Deliver event organiser, event service provider and event vendor workshops • Continue participating in the review of the options for resource recovery and waste activities on the land in Te Maunga (in collaboration with City Waters)
Tauranga City Council – Quarterly Monitoring Report | 16 RESOURCE RECOVERY AND WASTE – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Decreasing (more specific measure to The effectiveness of waste minimisation Average amount of waste sent to landfill be identified Data collated on an annual basis. programmes. per capita/per annum. following review of Waste Management and Minimisation Plan)
Percentage of residents that are satisfied The perceived quality of all residential with what happens on rubbish collection Data is collated on an annual basis via the Increasing rubbish collection services. day including all collections on that day, Annual Residents’ Survey. and the state of the street afterwards.
Tauranga City Council – Quarterly Monitoring Report | 17 RESOURCE RECOVERY AND WASTE – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 553
Operational 338 Subsidies & Grants
Interest & Dividends 0 Renewal Projects 106
Development Contributions 0
Capital Subsidies 0
0 100 200 300 400 500 600 0 20 40 60 80 100 120
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational User fees are tracking ahead of budget due to higher than budgeted rubbish bag Depreciation 148 sales.
Personnel Cost 197 Operating expenditure is tracking to budget with no significant variation to budget forecast at this stage. Finance Cost 325 Capital Repairs Capital programme is almost complete with only the transfer station building & Maintenance 60 renewals to be completed this year. All projects are forecast to remain within Administration Expenses 40 budget.
Other Operating 2,203 Expenditure
0 500 1,000 1,500 2,000 2,500
Tauranga City Council – Quarterly Monitoring Report | 18 STORMWATER
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Stormwater activity minimises the risk of flood damage and mitigates the adverse effects on the harbour and waterways from stormwater runoff. Council’s stormwater activity primarily focuses on two key areas, namely the quality and quantity issues of stormwater. • This activity manages infrastructure to receive, treat and dispose of stormwater through a network of soakage systems, pipes, open drains, ponds and secondary flowpaths. • It also implements initiatives to minimise the risk of flood damage through education, integrated planning and provision of infrastructure, A city of great and to improve the quality of stormwater discharging into the harbour spaces, places and environments and other coastal/river areas through education, integrated planning, provision of infrastructure and pollution prevention.
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Integrated Stormwater Project continuation • Integrated Stormwater Project continuation and implementation of new level of service • Mount Industrial Stormwater – negotiations and design continued • Mount Industrial Stormwater – Stage 3 and 4 design to continue • Roxanne Place Stormwater Upgrade – consent lodged for works • Roxanne Place Stormwater Upgrade – consenting requirements and tendering • Papamoa Stormwater Catchment Management Plan – draft prepared • Stormwater and State of the Receiving Environment/Environmental Monitoring – • Papamoa Comprehensive Stormwater Consent Variation obtained but under to continue as required by the Comprehensive Stormwater Consents appeal • Papamoa Stormwater Catchment Management Plan – incorporate feedback • Pollution Prevention programme underway • Papamoa Comprehensive Stormwater Consent Variation – continue negotiations • Pollution Prevention activities
Tauranga City Council – Quarterly Monitoring Report | 19 STORMWATER – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
The number of flooding events, and the associated number of habitable floors affected per 1000 properties. No target for number of Habitable floor refers to a floor of a flooding events. building (including a basement) but does The effectiveness of the stormwater not include ancillary structures such as Less than 1 system in providing an appropriate level of No flooding events this quarter stand-alone garden sheds or garages. habitable floor protection. This includes residential, commercial and affected per industrial buildings 1000 properties in Tauranga per A flooding event means an overflow of annum. stormwater from the stormwater system that enters a habitable floor.
Target time to The median response time to attend a get to site ≤60 flooding event, measured from the time 43 minutes median How quickly Council attends to problems minutes that Tauranga City Council receives 3 hours 56 minutes median service with its stormwater system. Target time notification to the time that service restored personnel reach the site. to resolve the problem ≤8 hours
The number of complaints received The level of customer satisfaction with the about the performance of the stormwater Less than or way Council responds to requests to fix network per 1000 properties connected equal to 2 per Annual Measure stormwater system problems to Tauranga City Council’s stormwater 1000 properties network.
Tauranga City Council – Quarterly Monitoring Report | 20 STORMWATER – PERFORMANCE MEASURES CONTINUED
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Number of abatement notices = 0 Council’s stormwater compliance with Number of resource consents for discharge from infringement its stormwater system measured by the notices = 0 number of: The extent to which Council is meeting Number of resource consent requirements to prevent a) Abatement notices; and enforcement 100% compliance harm to the environment. b) Infringement notices; and orders = 0 c) Enforcement orders; Number of d) Successful prosecutions received in successful relation to those resource consents prosecutions = 0 Council target (all enforcement actions) = 0
Note: TCC does not have any major flood protection and control works so is not able to report against the mandatory measure relating to major flood protection and control works.
Tauranga City Council – Quarterly Monitoring Report | 21 STORMWATER – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 18 Stormwater Recovery Programme 7,100 Operational 0 Subsidies & Grants
Interest & Dividends 0 Level of Service Projects 391
Development 1,661 Contributions Growth Projects 4,768 Capital Subsidies 0
0 400 800 1,200 1,600 0 2,000 4,000 6,000 8,000
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Development contributions are tracking higher than budget due to high levels of Depreciation 3,002 growth in the city.
Personnel Cost 619 Operating expenditure is generally tracking to budget, minor variances are only due to timing. Current forecasts are for expenditure to remain within budget 6,234 Finance Cost Capital Repairs 2,352 Variances at this stage are due to timing with the programme forecast to be fully & Maintenance delivered. The Stormwater Recovery Programme has been cashflowed for the bulk Administration Expenses 13 of the expenditure to be in the second half of the year.
Other Operating 4,450 Expenditure
0 1,000 2,000 3,000 4,000 5,000 6,000 7,000
Tauranga City Council – Quarterly Monitoring Report | 22 TRANSPORTATION
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Transportation activity manages an efficient transportation network and supports a thriving and sustainable regional and national economy.
• It improves road safety across the network and ensures people enjoy easy access to different modes of transport.
• This activity aims to achieve the outcomes in the Tauranga Transport Strategy 2012 – 2042. A talented and A city of great innovative city full spaces, places of opportunity and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Annual resurfacing programme commenced • Information day for Greerton Village Safety Improvements project on 10 November 2015 • Transfer of Turret Road and 15th Avenue from NZTA to Council • Complete annual reseals programme prior to Christmas 2015 • Transfer of Takitimu Drive Toll Road (Route K) from Council to NZTA • Traffic signal lantern upgrades to LED • Maungatapu Underpass project commenced • CCTV camera annual audit and cleaning • Sandhurst Drive to Truman Lane link road completed • Continue with various minor safety projects and street light upgrades • Street lighting upgrade projects across the city commenced • Pedestrian counting technology installation • Salisbury Avenue footpath upgrade completed • Vehicle travel time information project underway • Lighting in the Elizabeth Street and Spring Street car park buildings upgraded • Tender for the automation of Elizabeth Street and Spring Street car park buildings released • Design and consent work underway for an additional floor (110 spaces) on Elizabeth Street car park building
Tauranga City Council – Quarterly Monitoring Report | 23 TRANSPORTATION – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
All day congestion indicator, which is the The efficiency of the operation of the This is measured annually in March. minutes of delay per km of travel on key transport network to assist in identifying Results are influenced by road works city routes (delay is calculated as the No increase. problem areas within the city and potential particularly on State Highways and arterial actual travel time less what the travel time solutions. roads. would be at the speed limit).
How people journey to work: Increasing The travel behaviours of people to assist a) Drove a vehicle proportion of in understanding the role of the transport b) Passenger in a vehicle This is measured annually as part of the people using network in supporting sustainable c) Walked, jogged, cycled, bus Annual Residents Survey. alternatives to transport initiatives. d) Didn’t go to work or not stated private vehicles. e) Worked from home
Number of participants in school Approx. 4,500 children participate daily in Awareness of sustainable transport children’s walking and cycling Increasing walking and cycling programmes across initiatives programmes. the city.
City Centre Parking Occupancy Levels 80% to 90% The extent of occupation of Council’s a) On-street parking Surveys undertaken in November and May (85% is parking network within the City Centre. b) Off-street parking each year. considered ideal) c) Car park buildings
Approximately 4% of the network is The delivery of Council’s level of service Use of chip seal except for roads carrying resealed each year. This year’s programme 15km chip-seal approach to the reseal of roads in the more than 10,000 vehicles per day which is approximately 70% complete. More chip and 11km hot mix network will be re-sealed with hot mix. seal is being used in low volume residential streets.
Tauranga City Council – Quarterly Monitoring Report | 24 TRANSPORTATION – PERFORMANCE MEASURES CONTINUED
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Of residents who cycle, walk or drive around the city, the percentage that feel The perception of level of safety for safe when doing so on the cycleways, This is measured annually as part of the Increasing people moving around the city. footpaths or roads. Annual Residents Survey. Safe in its broader sense, including personal safety/security.
The average quality of ride on the sealed The condition of the sealed road network. local road network, measured by smooth Maintain No data available at present. travel exposure.
Approximately 4% of the network How well Council is maintaining the road is resealed each year. This years network assets and meeting renewal The percentage of the sealed local road programmes is approximately 70% Maintain targets set out in the asset management network that is resurfaced. complete. NZTA state that 8% is the ideal plan. Level of Service for road network to be resurfaced.
The percentage of footpaths that fall Council’s level of service related to the New LoS (DIA) and no data available yet. within the level of service standard for the To be established surface condition of the footpaths in the Data proposed to be collected 4th quarter condition of footpaths set out in the asset in 15/16 network. 2015/16. management plan.
The percentage of customer service requests relating to roads and footpaths The ability of Council to respond formally No data available yet, but being developed responded with within the timeframes 100% response to requests from the community relating to in conjunction with Customer Service specified by Council for each relevant rate the road network. team. contract (noting that the timeframes vary across contracts).
Fatal and serious crashes on local roads The number of people that were injured or trending downwards, but overall injury The level of safety for people moving killed in crashes across the city (cyclists, Decreasing crashes increasing. Of particular concern around the city pedestrians, vehicle occupants), and the is an increase in the number and severity change from the previous year of crashes involving vulnerable road users.
Tauranga City Council – Quarterly Monitoring Report | 25 TRANSPORTATION – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 4,818 Te Okuroa Drive 4,843
Operational 4,075 Elizabeth Carpark 2,700 Subsidies & Grants Additional Level
Interest & Dividends 0 Growth Projects 4,196
Development 3,906 Renewal Projects Contributions 6,364
Capital Subsidies 5,700 Level of Service Projects 11,040
0 1,000 2,000 3,000 4,000 5,000 6,000 0 2,000 4,000 6,000 8,000 10,000 12,000
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Development contributions are tracking higher than budget due to higher than Depreciation 6,758 budgeted levels of growth.
Personnel Cost 1,289 Operational subsidies and grants and capital subsidies show a variance year to date but are expected to meet budget by year end. Finance Cost 4,094 Operating expenditure is tracking to budget and is currently forecast to remain Repairs within budget. & Maintenance 3,084 Capital Administration Expenses 182 The capital programme is well underway and tracking to budget. The only Other Operating 12,654 significant variation to budget will be the forecast overspend on the Elizabeth St Expenditure carpark project which has been brought forward to relieve parking pressure while 0 4,000 8,000 12,000 the civic campus and northern CBD carpark are reviewed.
Tauranga City Council – Quarterly Monitoring Report | 26 WASTEWATER
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Wastewater activity provides a network of infrastructure to manage sewerage, protecting the natural environment.
• The Wastewater activity collects wastewater from all connected properties in the City and transports to two treatment plants.
• This activity maintains the water quality of the harbour and other coastal/river areas through integrated planning, provision of infrastructure and pollution prevention. A city of great spaces, places and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Memorial Park Pump Station contract for mechanical and electrical fit-out • Te Maunga Wastewater Treatment Plant Upgrade: UV plant commissioning issues has been let. Pipe laying of the Southern Pipeline on the Matapihi Peninsula are being addressed by the supplier continued. Consent for alternate harbour crossing was lodged with the BOP • Te Maunga Aeration: major equipment has been procured and installation will start Regional Council in April 2016 • Cost recovery associated with pipe breaks attributed to third party damage (i.e. • Southern Pipeline: the Memorial Park pump station mechanical fit-out is set to begin mainly resulting from the high speed broadband duct installations by mobile trenchless directional drilling) has reduced • Sewer relining: relining of main sewers will take place over the next three months along the foreshore to Memorial Park • Sewer relining along the foreshore to Memorial Park pump station started • Inflow Reduction Programme: visual property inspections of low gully trap and • Worked with consultants and developers that propose to build across the manhole faults followed by smoke testing wastewater ocean outfall pipe • Pump upgrades of the Judea pump station will begin • Pond 1 Desludge: removal of sludge from the storage pond and dewatering of the sludge prior to being buried at the Te Maunga landfill will continue
Tauranga City Council – Quarterly Monitoring Report | 27 WASTEWATER – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Number of dry weather sewerage overflows ≤ 2 per 1000 connections The number of dry weather sewerage A dry weather The extent to which the sewerage system overflows from Council’s sewerage sewerage is adequate and is being maintained system, expressed per 1000 sewerage overflow is sufficiently to ensure it remains adequate. connections to that sewerage system. defined by Council as being if the rainfall in the preceding 24hours was less than 10mm.
Tauranga City Council – Quarterly Monitoring Report | 28 WASTEWATER – PERFORMANCE MEASURES CONTINUED
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Number of abatement notices = 0 Compliance with Council’s resource Number of consents for discharge from its sewerage infringement system measured by the number of: notices = 0 The extent to which the sewerage system a) abatement notices; Number of is being managed so that it does not b) infringement notices; enforcement unduly impact on the environment. c) enforcement orders; and orders = 0 d) convictions, Number of received by Council in relation those successful resource consents. prosecutions = 0 Council target (all enforcement actions) = 0
Where Council attends to sewerage overflows resulting from a blockage or other fault in Council’s sewerage system, the following median response times Target time to The extent to which the sewerage system measured: get to site ≤60 is being managed so that it does not a) attendance time: from the time that minutes. unduly impact on the environment, and Council receives notification to the time the extent to which Council provides a Target time that service personnel reach the site; and timely response if there is a problem. to resolve the b) resolution time: from the time that problem ≤8 hours. Council receives notification to the time that service personnel confirm resolution of the blockage or other fault.
Tauranga City Council – Quarterly Monitoring Report | 29 WASTEWATER – PERFORMANCE MEASURES CONTINUED
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
The total number of complaints received by Council about any of the following: a) sewage odour; Target number of The level of customer satisfaction with the a) sewerage system faults; complaints per way Council responds to requests to fix b) sewerage system blockages; and 1000 connections wastewater system problems c) the Council’s response to issues with its ≤ 10 sewerage system, expressed per 1000 connections to the Council’s sewerage system.
Tauranga City Council – Quarterly Monitoring Report | 30 WASTEWATER – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 1,143 Southern Pipeline 18,030
Operational Te Maunga WWTP Upgrade Subsidies & Grants 0 3,130
Interest & Dividends 0 Growth Projects 801
Development 6,319 Renewal Projects 4,201 Contributions
Capital Subsidies 0 Level of Service Projects 1,158
0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 0 5,000 10,000 15,000 20,000
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Development contributions are tracking higher than budget due to high levels of 7,026 Depreciation growth in the city. 1,275 Personnel Cost All operating expenditure is tracking to budget. There is a forecast overspend on the biosolid removal at Te Maunga but will have no impact on rates as it is funded from Finance Cost 2,881 the biosolid reserve. Repairs 2,400 Capital & Maintenance Variance of Te Maunga Waste Water Treatment Plant upgrade is due to timing, this 139 Administration Expenses project is expected to be delivered within budget. The Southern Pipeline is tracking to budget and once tenders have been received for the Harbour crossing portion Other Operating 9,253 Expenditure post-Christmas a more accurate forecast of expenditure can be presented. All other capital projects are expected to be delivered within budget. 0 2,000 4,000 6,000 8,000 10,000
Tauranga City Council – Quarterly Monitoring Report | 31 WATER SUPPLY
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Water Supply activity provides residents and businesses of Tauranga City with potable water. Water is a primary resource for living, economic activity and firefighting.
• Through this activity customers are supplied with a constant, adequate, sustainable and high quality water supply.
A city of great spaces, places and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Water Safety Plan – approval was obtained for the five-year comprehensive • Waiari Treatment Plant Planning – to undertake and review the water demand review and update of TCC’s Water Safety Plans. This is a significant milestone in forecast and the supply-demand balance risks for the Tauranga water supply. The maintaining compliance to the Health Drinking Water Amendment Act 2007 purpose of this work is to enable TCC to confirm when the Waiari Water Treatment Plant should be implemented • Boscabel Water Supply – the upgrading of the Boscabel subdivision water reticulation system and connecting this to the City’s water supply was completed • Upgrade Continuous Microfiltration Units – to plan the upgrade of the next three by the end of July 2015 units needing replacement of cracked components, in conjunction with Council’s maintenance support contractor, Veolia • Forest Harvesting – a Harvest Manager was appointed to coordinate the harvesting activities in the water catchment forests that will commence in 2015/16 • Water Supply for Jetsprints – to work with the organisers of the ENZED V8 Jetsprints at ASB Baypark Stadium to plan the water supply for the event to be held in January 2016. Last year a total of about 8,000m3 of water was used during the event, which was attended by 14,745 people over two days
Tauranga City Council – Quarterly Monitoring Report | 32 WATER SUPPLY – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
At least 80% The percentage of all hydrants tested in Whether Council has an adequate meet 25 litres/ Awaiting Fire Services to resolve traffic a financial year by the Fire Service that provision of water supply for firefighting second and 100% management issues related to routine meet the firefighting water supply Code of purposes in place. meet 12.5 litres/ hydrant testing. Practice SNZ PAS 4509 requirements. second
Degree of effectiveness of peak water Annual peak demand in litres per capita Decreasing or To be assessed during summer months. demand management programmes per day. maintaining
Of residents who are aware of ways they The effectiveness of water conservation Maintaining or can conserve water, the percentage that Annual residents survey. education programmes increasing have taken any steps to conserve water.
The extent to which Councils drinking Bacteriological water supply complies with: Compliance – Our compliance with drinking-water a) part 4 of the drinking-water standards 100% compliance Routine water quality testing undertaken standards (bacteria compliance criteria); and Protozoa as required. b) part 5 of the drinking-water standards Compliance – (protozoal compliance criteria). 100% compliance
Tauranga City Council – Quarterly Monitoring Report | 33 WATER SUPPLY – PERFORMANCE MEASURES CONTINUED
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Real water loss The percentage of real water loss from from Council’s Council’s networked reticulation system. networked The extent to which the water reticulation This to be reassessed in November 2015. reticulation network is being maintained to a standard Water losses includes real losses through In addition there is an ongoing programme system ≤ 15% that ensures safe water is available to leaks in the network and apparent losses to identify and repair significant water or ≤ 100 litres customers. through metering inaccuracies or water leaks. theft. This does not include unauthorised per connection consumption. (household or business) per day
a) Target response to an urgent Where Council attends a call-out callout ≤ 60 in response to a fault or unplanned minutes. interruption to its networked reticulation system, the following median response b) Target to times are measured: resolve an urgent callout ≤ 8 hours. a) attendance for urgent call-outs: from the time that the Council receives c) Target to notification to the time that service respond to a non- personnel reach the site; urgent callout ≤ 18 hours. b) resolution of urgent call-outs: from the The extent to which Council provides time that the Council receives notification d) Target to The response times assessed on a a timely response to problems with the to the time that service personnel confirm resolve a non- monthly basis. water supply. resolution of the fault or interruption; urgent callout ≤ 3 days c) attendance for non-urgent call-outs: from the time that the Council receives An urgent call-out notification to the time that service is one that leads personnel reach the site; and to a complete loss of supply of d) resolution of non-urgent call-outs: drinking water. A from the time that the Council receives non-urgent call- notification to the time that service out is one where personnel confirm resolution of the fault or there is still a interruption. supply of drinking water.
Tauranga City Council – Quarterly Monitoring Report | 34 WATER SUPPLY – PERFORMANCE MEASURES CONTINUED
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
The total number of complaints received by Council about any of the following: a) drinking water clarity; b) drinking water taste; The level of customer satisfaction with the Number of c) drinking water odour; service provided (operation of the service complaints ≤ 10 Data assessed on a quarterly basis. and how Council deals with complaints d) drinking water pressure or flow; complaints per about the service). e) continuity of supply; and 1000 connections the local authority’s response to any of these issues, expressed per 1000 connections to the local authority’s networked reticulation system.
The average consumption of drinking water per day per resident within the city. The extent to which the water supply The average consumption per person per system is being managed to ensure household connection per year: Decreasing or Currently the data indicates decreasing or demand does not outstrip the available a) Total maintaining maintaining demand levels. capacity. b) Domestic use, and c) Commercial/industrial use This is not a mandatory measure.
Tauranga City Council – Quarterly Monitoring Report | 35 WATER SUPPLY – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees Eastern Reservoir No 1 17,941 3,518 Operational Subsidies & Grants 0 Level of Service Projects 870
Interest & Dividends 0 Renewal Projects Development 3,481 3,852 Contributions
Growth Projects 8,158 Capital Subsidies 0
0 5,000 10,000 15,000 20,000 0 2,000 4,000 6,000 8,000 10,000
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Water consumption year to date is tracking slightly higher than budgeted generating Depreciation 6,048 additional revenue.
Personnel Cost 1,305 Development contributions are tracking higher than budget due to high levels of growth in the city. Finance Cost 1,667 Operating expenditure is tracking to budget with no significant variances to budget Repairs forecast at this stage. & Maintenance 2,347 Capital Administration Expenses 171 Capital programme is on track to be delivered within budget this year. Earthworks Other Operating 6,973 have begun on the Eastern Reservoir project with the pipeline expected to be Expenditure completed in the 4th quarter of the year. 0 2,000 4,000 6,000 8,000
Tauranga City Council – Quarterly Monitoring Report | 36 AIRPORT
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Airport activity provides air transport services to connect Tauranga with the rest of the country and the world. It has social and economic benefits that come from these connections.
• The airport facilitates scheduled air services, recreational aviation and aviation education in Tauranga.
A talented and innovative city full of opportunity
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Air movements are 7.9% lower than the corresponding quarter in 2014/15 • Maintain 100% occupancy of leasehold sites • Car park usage is up 8.6% and car park revenue is up 18% compared to the first • Internal road resurfacing quarter of 2014/15 • 100% regulatory compliance • Passenger volumes are up 9.7% when compared to the first quarter of 2014/15 • Monitoring rates of demand and change • Jetstar have indicated they will be talking with Tauranga Airport again early in • Planning car park and terminal extensions 2016 • North Shore Air has started daily return trips from Dairy Flat Aerodrome on the North Shore of Auckland to Tauranga
Tauranga City Council – Quarterly Monitoring Report | 37 AIRPORT – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
The number of passengers and total The level of productivity of the airport number of flight movements through the Increasing service airport each year
Level of compliance with the Civil Aviation The safety of the airport services provided 100% achieved Authority rules and regulations
Tauranga City Council – Quarterly Monitoring Report | 38 AIRPORT – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 4,534
Rental car park extension Operational 400 Subsidies & Grants 18
Interest & Dividends 0
Development Contributions 0 Renewal Projects 186
Capital Subsidies 0
0 1,000 2,000 3,000 4,000 5,000 0 50 100 150 200 250 300 350 400 450
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational User Fees 919 Depreciation User Fees lease income is tracking below budget due to lower than budgeted rental increases. Personnel Cost 279 Operating Expenditure Finance Cost 91 Administration Expenses are above budget due a coding error which will be Repairs corrected in October and will also reduce the underspend in Other Operating & Maintenance 148 Expenditure. Administration Expenses 66 Capital Other Operating Capital projects are on track, most of the work is expected to be completed during 1,425 Expenditure the third quarter of the year ( February to April 2016) 0 400 800 1,200 1,600
Tauranga City Council – Quarterly Monitoring Report | 39 ANIMAL SERVICES
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Animal Services activity contributes to having a safe and enjoyable environment in which animals, animal owners and the wider community live compatibly.
• This activity maintains animal control services in the city. It ensures safe interactions between animals and the wider community by administering the animal welfare legislation and associated policy to ensure we have a healthy and safe environment. A city of great spaces, places and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • The registration process for the 2015/16 year was largely completed with 93.2% • Undertake site visits and follow up on unregistered dogs of dogs registered at 30 September 2015 • Deliver bite prevention education programmes to organisations like postal service • Two prosecutions were initiated in this period. They will be concluded in October workers, public health nurses and meter readers and November 2015 • Explore monitoring dogs on beaches over the summer period • The number of complaints received in the first quarter is up 10% on last year. This • Identify opportunities to work collaboratively with Western Bay of Plenty District is placing additional pressure on the team Council animal services team on cross-boundary issues • Animal Services is starting to evolve a programme to increase our profile to provide better information to members of the public around their responsibility in managing their dog and have attended two public events so far this year
Tauranga City Council – Quarterly Monitoring Report | 40 ANIMAL SERVICES – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Complaints about dog aggression (attacks The current measure is 0.44% (based on people and reported as “Rushed ats” on current trends it is estimated we are The degree of safety of our community or aggression without physical contact) as 1.70% tracking to 1.76% for the year). This is from dog aggression. a percentage of known dogs (registered based on 48 reported incidents over the and unregistered) in the city. last quarter and 11,697 known dogs.
All urgent complaints are responded Council’s response times to help provide a Over last quarter nine incidents are to within 10 minutes where there is an 100% safe and enjoyable environment. recorded as needing urgent responses. immediate threat.
Tauranga City Council – Quarterly Monitoring Report | 41 ANIMAL SERVICES – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 4,534
Renewal Projects Operational 13 Subsidies & Grants 18
Interest & Dividends 0
Development 0 Contributions 0 Level of Service Projects
Capital Subsidies 0
0 1,000 2,000 3,000 4,000 5,000 0 2 4 6 8 10 12 14 16
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational User Fees are tracking ahead of budget due to higher than anticipated dog Depreciation 15 registration numbers. Operating expenditure in total is tracking to budget. Personnel Cost 406
Finance Cost 0
Repairs & Maintenance 6
Administration Expenses 79
Other Operating 480 Expenditure
0 100 200 300 400 500 600
Tauranga City Council – Quarterly Monitoring Report | 42 ARTS & HERITAGE
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Arts and Heritage activity manages the Tauranga Heritage Collection, helps fund and support the Tauranga Art Gallery, provides a funding grant to The Elms and it manages a relationship agreement with Creative Tauranga.
• The provision of arts and heritage preserves and promotes the history of our city. It also provides tourism opportunities and encourages creative people to feel connected to Tauranga. A city with heart and soul
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Relationship agreement formalised between Creative Tauranga and TCC for • 360-review to commence on Creative Tauranga purpose, role and function to 2015-2018 better understand community needs and expectations for arts and culture • New relationship agreement formalised between The Elms Foundation and TCC • Tauranga Art Gallery continue to focus on increasing visitation through the use of for 2015-2018 marketing and social media channels and has received excellent coverage in local media (BOP Times, SunLive) • Total visitation to the Tauranga Art Gallery during the last quarter was 19,456 against the Statement of Intent target of 65,000 for the 2015/16 full financial year • Promote the Tauranga Art Gallery’s first quarterly brochure which covers Oct 2015 – January 2016. The publication includes details of upcoming exhibitions, events • The education programme provided by the Tauranga Art Gallery continues to be and performance, and public programmes well subscribed with attendance of 2,930 throughout the quarter • Increase the accessibility of the museum collection by delivering the ‘Hands on • The Tauranga Art Gallery continues to host private venue hire for individual groups Tauranga’ educational and collection item loan service to local schools including Tauranga Mainstreet, Rocket Young Professionals and Tauranga Girls College • Continued touring of the exhibit ‘A Maquette Angel’ to Mount Maunganui Tauranga Central Business District
Tauranga City Council – Quarterly Monitoring Report | 43 ARTS & HERITAGE – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Percentage of residents that agree that Information undertaken through annual The perception by residents of the arts there is a culturally rich and diverse arts Increasing residents survey (which is currently under and culture scene in Tauranga. scene in Tauranga. review)
The perceived effectiveness of the Percentage of users satisfied with the Information will be sourced from 360 Creative Tauranga relationship agreement services provided through Council’s Increasing from review of Creative Tauranga due for in contributing to arts and culture in the relationship agreement with Creative 13/14 actual completion by December 2015. city. Tauranga.
All schools within the Tauranga City boundary are registered users of the Number of schools visited to provide 22 schools. Hands on Tauranga services. The use of information provided from the education programmes each year, and the Accession of addition objects for the museum collection by schools in the area. Steadily number of items loaned to those schools. increasing loans. Hands on Tauranga programme have increase slightly to help accommodate areas of the curriculum.
The participation and level of interest Visitor numbers for the first quarter are in visiting the Tauranga Art Gallery Number of visitors to the Tauranga Art Increasing tracking at 19,456, with the Statement of and experiencing the exhibitions and Gallery each year Intent target for the year 65,000. programmes provided by this arts facility.
Tauranga City Council – Quarterly Monitoring Report | 44 ARTS & HERITAGE – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget
User Fees 0
Operational 75 Subsidies & Grants
Interest & Dividends 0 NO CAPITAL PROJECTS
Development Contributions 0
Capital Subsidies 0
0 10 20 30 40 50 60 70 80
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Subsidies and Grants Operational Subsidies and Grants are below budget due to the Creative Depreciation 5 Communities Scheme revenue being incorrectly coded. This will be corrected in October and will also bring Other Operating Expenditure within Budget. Revenue Personnel Cost 184 and Expenditure are expected to be on budget at year end.
Finance Cost 0 Repairs & Maintenance 38
Administration Expenses 19 Other Operating 1,678 Expenditure
0 500 1,000 1,500 2,000
Tauranga City Council – Quarterly Monitoring Report | 45 BAYCOURT COMMUNITY & ARTS CENTRE
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• Baycourt provides a premier facility for the performing arts in Tauranga. This contributes to the art and culture of our city by entertaining our residents, growing local talent and showcasing national and international talent.
• Baycourt provides a comprehensive fully functional venue with up-to-date facilities and expertise that meets the diverse needs of a wide variety of events. This activity manages and operates Baycourt to bring to life a comprehensive programme of arts and cultural A city with heart events. and soul
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Held 20 different events in the venue, including 11 events that sold over 520 • Refurbishment of the Terraces tickets per show. Eight were national / international events and 12 were local / • Delivering the next three months of events and planning for 2016 community events with a total of 14,309 patrons through Baycourt’s doors in the last three months • October: bi-annual Tauranga Arts Festival which is holding 10 performing arts events • Drafted a business case for an Accessible Unisex toilet as raised in the LTP submissions • November: Russian Ballet, Ukulele Orchestra of Great Britain, Topp Twins, launch of the International Youth Silent Film Festival • Finalising programme for the end of 2015 and working on the 2016/17 programme • December: Tauranga Dance School’s end of year performances
Tauranga City Council – Quarterly Monitoring Report | 46 BAYCOURT COMMUNITY & ARTS CENTRE – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
The extent to which the community is Patron attendance is on track and Number of patrons that attend shows/ participating in arts and culture events at Increasing exceeding expectations at 14,309 patrons events. Baycourt. this quarter.
Youth – 33.3% Off track due to a large local not for profit user not holding their annual production at The diversity of events provided at Local – 33.3% The type of events held at Baycourt. Baycourt. They are scheduled for 2017 and Baycourt. Commercial – then annually. Youth comprised 61%, local 33.3% 7%, and commercial 32%
The number of days that Baycourt is The level of occupancy of the Baycourt occupied using booking information and Increasing Occupancy is on track at 45% arts and culture facility total possible available days.
Tauranga City Council – Quarterly Monitoring Report | 47 BAYCOURT COMMUNITY & ARTS CENTRE – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category CapitalCapital Expenditure Expenditure –- YTDYTD ($000)($000) Key Projects Total Budget Total Budget
User Fees 568
Baycourt stage oor renewal 150 Operational Subsidies & Grants 0
Interest & Dividends 0
Development 180 Contributions 0 Renewal Projects
Capital Subsidies 0
0 100 200 300 400 500 600 0 40 80 120 160 200
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational There are no significant year to date Revenue or Expense variances. Revenue and Depreciation 433 expenditure is expected to be on budget at year end.
Personnel Cost 754 Capital Capital projects are underway and are on track to be completed on budget at year Finance Cost 16 end. Repairs & Maintenance 45
Administration Expenses 178
Other Operating 740 Expenditure
0 100 200 300 400 500 600 700 800
Tauranga City Council – Quarterly Monitoring Report | 48 BEACHSIDE HOLIDAY PARK
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Beachside Holiday Park provides quality accommodation in one of the prime spots in Tauranga city. It encourages tourism and creates a social atmosphere in the Mount Maunganui North area.
• The Beachside Holiday Park provides camping sites & accommodation (cabins, onsite caravans) and an onsite Visitor Information Centre at the base of Mauao. This is a commercial activity and generates revenue for Council. A city of great spaces, places and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • City Development Team had a planting day at the Holiday Park • Re-grassing and levelling of sites, spray for onehunga weeds and cape daisy, re-spray site numbers, boundaries and firebreaks throughout the park and wash • The interior of seven cabins were repainted amenity buildings, cabins and onsite caravans prior to Christmas. • The Holiday Park went live with a new cloud-based booking system (Rez Expert) • Qualmark assessment of Holiday Park scheduled for 18th November 2015 • All our accommodation was booked by various schools over the AIMS Games • Site holders 2nd installments are due 1st November 2015 week • Finalise reservation grid, fill any remaining gaps for Christmas and collect • The Holiday Park was selected as a finalist in the Impact Mega Efficiency remaining deposits category, sponsored by Auckland Council, in the 2015 NZI Sustainable Business Network Awards • Attend NZI Sustainable Business Network Awards on the 24th November 2015 • For the annual City to Surf Event, the harbour side of the Holiday Park was used for parking • Occupancy July – Sept 2015 increase of 1.25%
Tauranga City Council – Quarterly Monitoring Report | 49 BEACHSIDE HOLIDAY PARK – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
The performance of the Beachside The number of visitor bed nights at the July –Sept 2015 8,494 increase of 105 or Increasing Holiday Park Beachside Holiday Park each year 1.25% on previous July –Sept 2014 8,389
Tauranga City Council – Quarterly Monitoring Report | 50 BEACHSIDE HOLIDAY PARK – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 1,492 Beachside Holiday Park Operational Facility Improvements 392 Subsidies & Grants 0
Interest & Dividends 0
Development 0 Contributions Renewal Projects 63
Capital Subsidies 0
0 200 400 600 800 1,000 1,200 1,400 1,600 0 50 100 150 200 250 300 350 400 450
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational User Fees Depreciation 120 User fees are currently exceeding the prior year to date figures, but are below the current year to date budget due to the way the budget has been allocated across Personnel Cost 327 the year. Revenue is expected to be on budget at year end. 207 Finance Cost Personnel costs Repairs Personnel costs are tracking slightly below budget year to date due to vacancies & Maintenance 41 which are currently being filled. Administration Expenses 41 Capital Other Operating Capital projects are getting underway and are all expected to be completed on Expenditure 598 budget by year end. 0 100 200 300 400 500 600 700
Tauranga City Council – Quarterly Monitoring Report | 51 BUILDING SERVICES
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Building Services activity ensures that new and existing buildings are developed in a safe and compliant manner.
• Council is required to ensure the effective and efficient implementation of the Building Act 2004 and associated legislation and to ensure all building projects meet requirements. This ensures all building work in the city is completed to a safe standard.
A city of great spaces, places and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • There has been an increase in building consent volumes and the value of • Continue to work with developers, designers and building companies providing building works, with a 16% volume increase in new dwellings in this 2015 quarter technical and pre-application, post application advice on residential and compared to the same period in 2014 commercial developments across the city • In September 2015 we had a large increase in commercial consents with a • Preparing the traditional increase in building inspections as the building industry consent value of $39,881,000 compared to $10,030,000 in September 2014 moves towards the Christmas break • Processed and issued applications for building Warrant of Fitness and • Continue recruitment for competent building consent processing officers, to Compliance Schedules efficiently deliver service • Worked with a number of building companies providing technical and pre- • Embed the delivery of the revised policy and process Building Consent Authority application, post application advice on residential and commercial developments (BCA) quality assurance manual with BCA staff across the city • Tauranga City Council’s Building Consent Authority IANZ audit is scheduled for • Delivered a combined Planning and Building newsletter to our customers January 2016 • Successful recruitment of additional staff (particularly for Inspections), who will start at the end of this year Tauranga City Council – Quarterly Monitoring Report | 52 BUILDING SERVICES – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Volumes have increased with 648 consents issued this quarter compared to 609 for the same period last year. The numbers The level of building-related activity within of consent applications received have Volume of building consent applications the city underpinning the development of Increasing doubled some weeks compared to others, processed. the built environment in Tauranga. and the general trend is increasing, with 821 applications received this quarter. The 173 applications remaining to be issued were received at the end of the past quarter.
85% of building consents have been Council’s ability to deliver technical processed within statutory timeframes. advice and decisions efficiently and within Percentage of building consent 100% compliance The increased volume of applications and legislative timeframes, to support the applications processed within statutory with statutory the vacancies in the team have resulted in development of the built environment in timeframes. timeframes some building consents taking extra time Tauranga. to process.
Council’s ability to deliver excellent customer service with regards to Customer satisfaction with building Increasing Measured annually. technical advice and decisions to support services experience. applications for building consents.
Average of 3 days, with inspection Council’s ability to deliver technical volumes increasing during this quarter advice and decisions efficiently and within The turnaround time for carrying out Within 48 hours of from 368 to 716 inspections per week. legislative timeframes, to support the building inspections. request. Recent appointments for additional development of the built environment in Building Inspectors will see an Tauranga. improvement in these timeframes.
Tauranga City Council – Quarterly Monitoring Report | 53 BUILDING SERVICES – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 4,366
Operational Subsidies & Grants 0
Interest & Dividends 0 Level of Service Projects 54
Development Contributions 0
Capital Subsidies 0
0 1,000 2,000 3,000 4,000 5,000 0 10 20 30 40 50 60
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational User Fees tracking ahead of budget due to a higher than anticipated level of growth Depreciation 41 in the building industry.
Personnel Cost 2,236 Personnel costs ahead of budget due to the recruitment of new staff to meet accreditation requirements.
Finance Cost 72 Repairs & Maintenance 0
Administration Expenses 210
Other Operating 2,075 Expenditure
0 500 1,000 1,500 2,000 2,500
Tauranga City Council – Quarterly Monitoring Report | 54 CEMETERIES
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Cemeteries activity provides burial, cremation and chapel services and maintenance of all active cemeteries in Tauranga.
• Cemeteries are essential infrastructure for the city, and Council has a requirement to provide this service under the Burial and Cremation Act 1964.
A city with heart A city of great and soul spaces, places and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Renewals ongoing • Commence building four new rose gardens to finish the “Italian Section” • Replaced the primary burner in the major cremator – this has increased from 40kw • Start building three new casket burial rows in Section C to 100kw • Promote the Tui Lounge with Funeral Directors in the Weekend Sun • Explore building a wooden boundary fence beside the neighbours, opposite the chapel and crematorium on the Northern boundary • Tree work at Presbyterian Cemetery on 18th Avenue Southern Boundary
Tauranga City Council – Quarterly Monitoring Report | 55 CEMETERIES – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
This year the cemetery team plan to fence Percentage of cemetery land that is off a new area of existing land and prepare The available supply of cemetery land currently utilised of the total cemetery land Increasing the site for burial plots. Further analysis available. is also scheduled this year to understand future provision requirement and capacity.
Percentage of residents who are satisfied The level of satisfaction of the community Measured annually through the residents with the look and feel of cemetery facilities Increasing with the maintenance of cemeteries survey. in the area.
Tauranga City Council – Quarterly Monitoring Report | 56 CEMETERIES – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 778
Renewal Projects Operational 106 Subsidies & Grants 0
Interest & Dividends 0
Development 0 Contributions Level of Service Projects 109
Capital Subsidies 0
0 100 200 300 400 500 600 700 800 900 0 20 40 60 80 100 120
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Operating revenue and expenditure are tracking to budget. Depreciation 151 Capital
Personnel Cost 209 Renewals projects are tracking ahead of budget due to the timing of residential renewals and the purchase of a new digger and trailer. Finance Cost 35
Repairs 164 & Maintenance
Administration Expenses 26
Other Operating 204 Expenditure
0 50 100 150 200 250
Tauranga City Council – Quarterly Monitoring Report | 57 COMMUNITY DEVELOPMENT
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Community Development activity empowers communities to actively participate, make decisions and work towards self-reliance.
• This activity is responsible for educating and supporting community organisations and internal teams, working as a conduit between the community and Council processes and facilitating putting people and communities in touch with the right people and organisations. It also manages the relationship with the Historic Village. A city with heart and soul
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Hosted breakfast events for the Young Leaders and Young Professionals groups • Delivering funding workshop for community tenants at the Historic Village • Hosted a CPTED workshop with Elected Members • Hosting youth focus groups on developing a city Youth Action Plan • Zespri came on board as a new Project Tauranga Partner • Facilitating a hui/workshop with key agencies and stakeholders on homelessness • Review of the Safe City Strategic Plan • Re-linked Cooney Lees Morgan to Sport BOP for another year of sponsorship • Working with CCS Disability Action & Travel Safe on a Mobility Parking Awareness • Supported Elders Forum’s successful application to Bay Trust Campaign • Redesigned Comvita’s engagement with Kopurererua Valley • Planning for acknowledgement of United Nations Day for People with Disabilities • Simpson Grierson recommitted to sponsoring Creative Tauranga for a further 12 months • Supporting the Disability Action Group to develop a new factsheet on disaster preparedness for people with disabilities • Continuing improvement of business systems and management of tenant and maintenance issues at the Historic Village • Working alongside the Geographic Information Systems (GIS) Team to establish an accessible CBD map in conjunction with the Disability Action Group • Successful delivery of Step Up anti-bullying programme through Safe City • Review of Advisory Groups (Disability Advisory Group & Elders Forum) Terms of • Ongoing management of the Community Development Match Fund Reference and revitalising respective webpages Tauranga City Council – Quarterly Monitoring Report | 58 COMMUNITY DEVELOPMENT – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
A total of 50 strong, positive The extent to which positive relationships Number of community organisations we and professional Relationships established with 20 with community leaders and organisations establish and maintain strong, positive relationships community workshops have been developed and professional relationships with with community organisations are in place.
A total of 25 community organisations The extent to which Council has assisted Number of community organisations have been helped 10 community groups supported through community organisations to build their we pro-actively work with by providing and supported capacity building work capacity in the community. strategic advice and support through capacity building and resilience work.
The Council funding provided to The percentage of projects completed in Seven medium grants were allocated with community organisations to assist in accordance with the Match Fund funding No target a value of $40,560.97 and 13 small grants delivery of positive community projects agreement: fund a minimum of four identified were allocated with a value of $9,650 and programmes. medium grants and 10 small grants.
Tauranga City Council – Quarterly Monitoring Report | 59 COMMUNITY DEVELOPMENT – PERFORMANCE MEASURES CONTINUED
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
The success of Project Tauranga in An additional four attracting new businesses to contribute The increase in the total number of Project Tauranga to their local community, and the businesses signed up to Project Tauranga partners signed corresponding community benefits from each year. up, to total 45 this contribution partners.
Tauranga City Council – Quarterly Monitoring Report | 60 COMMUNITY DEVELOPMENT – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 695
Operational Subsidies & Grants 272
Historic Village Renewals Interest & Dividends 0 766 Development 0 Contributions
Capital Subsidies 0
0 100 200 300 400 500 600 700 800 0 100 200 300 400 500 600 700 800 900
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational User Fees Depreciation 199 Lease revenue at the Historic Village is tracking below budget due to vacant
Personnel Cost tenancies and some coding errors within Community Development which will 772 be corrected in October. The coding correction will also bring Other Operating Expenditure within budget. Finance Cost 2 Repairs Capital & Maintenance 75 Historic Village capital projects are just getting underway. Administration Expenses 88
Other Operating 1,742 Expenditure
0 500 1,000 1,500 2,000
Tauranga City Council – Quarterly Monitoring Report | 61 ELDER HOUSING
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• Elder Housing is a self-funded activity which provides long term affordable accommodation for low income residents over the age of 65.
• The villages are available for independently living retirees, wanting to live in a safe and well maintained village environment.
A city of great spaces, places and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Installed CCTV cameras in the Brookfield and Monowai Villages due to ongoing • Currently implementing rental increase agreed in the LTP and working on the security concerns by tenants 2016/17 Annual Plan • Six new car parks have been built in the Brookfield Village due to lack of off-street • Reviewing Elder Housing Policy to move it away from an Elder Housing Tenant parking and the growing need for care giver and family support for tenants Eligibility Policy to a more management guidance policy. Current policy was last updated in 2007 • Replaced all hot water cylinders in the Pooles Road Village • Undertook insulation assessment of all Villages to ensure compliance with new Residential Tenancies Act
Tauranga City Council – Quarterly Monitoring Report | 62 ELDER HOUSING – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Average annual The extent to which occupancy of Elder Percentage of occupancy of Elder Demand remains high with a current occupancy rate of Housing units is maximised. Housing units. waiting list of 37 applicants 98%.
Tauranga City Council – Quarterly Monitoring Report | 63 ELDER HOUSING – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Key Projects Total Budget
User Fees 1,565
Operational Subsidies & Grants 0
Interest & Dividends 0 Renewal Projects 245
Development Contributions 0
Capital Subsidies 0
0 400 800 1,200 1,600 0 50 100 150 200 250 300
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Capital Depreciation 612 Renewals projects tracking ahead of budget due to the timing of renewals at Pooles
Personnel Cost 117 Road. These projects are expected to be completed within budget by year end.
Finance Cost 0
Repairs 285 & Maintenance
Administration Expenses 4
Other Operating 642 Expenditure
0 100 200 300 400 500 600 700
Tauranga City Council – Quarterly Monitoring Report | 64 EMERGENCY MANAGEMENT
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Emergency Management activity ensures the City integrates through its various activities, the various emergency management functions.
• Ensure a coordinated emergency response capability to the community for civil defence emergencies.
• Ensure the organisation can continue to deliver services to the community during crises or emergencies as well as helping residents A city of great to be aware of the hazards in their area and know how to prepare for spaces, places and recover from emergencies associated with those hazards. and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Agreement signed with Emergency Management Bay of Plenty (EMBOP) for them • Business impact analysis of key activity areas for development of business to coordinate delivery of the City’s emergency response and development of continuity plans community resilience • Installation of first set of tsunami signs to the Papamoa area • Transfer of management of emergency response and community resilience to • Completion of design for the vertical evacuation structure at Gordon Spratt EMBOP Reserve • Ministry of Civil Defence Capability Assessment completed – TCC’s capability • Community response plans – Matua and Bureta communities increased to 63% • Monthly training to be provided to Tauranga Volunteers • Business continuity planning project approved and project commenced • Presentations to community groups and organisations • Tsunami engagement – successful mail-out to property owners impacted by tsunami and eight successful tsunami engagement sessions held • Complete emergency operations centre audit and implement corrective action plan • Two new tsunami bridges completed and open to the community • Development and alignment across CDEM Group of standard operating procedures for emergency operations centres • Tsunami sign project – sign locations 65% complete; out to tender in November
Tauranga City Council – Quarterly Monitoring Report | 65 EMERGENCY MANAGEMENT – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
8 initiatives delivered each The extent to which Council is actively year to the working with the community to increase Number of emergency management community that EMBOP are actively working delivering community resilience awareness and community initiatives delivered. demonstrate initiatives with the City’s communities. participation. Council actively working with the community.
Percentage of residents that correctly Community readiness to respond to a know that they need to be very or Increasing major emergency. fairly self-reliant in the event of a major emergency.
Percentage of roles that have been identified and staffed for 24 hour operation of the Emergency Operations Council’s ability to provide a quality Centre. response service to the community in an 80% 90% of identified roles are staffed. emergency. Percentage of these staff that are trained to an appropriate level agreed by the Bay of Plenty Civil Defence Emergency Management Group.
Tauranga City Council – Quarterly Monitoring Report | 66 EMERGENCY MANAGEMENT – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 0
Operational Subsidies & Grants 0
Interest & Dividends 0 Tsunami Safe Evacuation Zones 1,886
Development Contributions 0
Capital Subsidies 0
00000000000 0 500 1,000 1,500 2,000
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Personnel costs are tracking ahead of budget and are forecast to be overspent. This Depreciation 24 is due to staff remaining within the activity following the transfer of the majority of staff to the BOP Regional Council led Civil Defence Service. Personnel Cost 50 The variance year to date of other operating expnditure is due to the timing of the Finance Cost grant payment to Bay of Plenty Regional Council. 88 Repairs Capital & Maintenance 0 The tsunami Evacuation Zone project is currently in detailed design phase and Administration Expenses 1 expected to be completed by the end of the year. Variance to YTD budget is due to timing. This project is currently forecast to remain within budget. Other Operating 919 Expenditure
0 200 400 600 800 1,000
Tauranga City Council – Quarterly Monitoring Report | 67 ENVIRONMENTAL MONITORING
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• Environmental Monitoring ensures public spaces are being used appropriately by all. This contributes to the health, safety and wellbeing of our community.
• This activity ensures compliance with key legislation and policies by considering applications, investigating complaints, monitoring services and enforcement and prosecution.
A city of great spaces, places and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Initiated an education/information and monitoring programme on sediment control • Summer months are typically the busy period for building sites • Environmental Service Officers will be working with Mount Maunganui business • Initiated swimming pool fencing monitoring project owners and mobile shop operators to raise awareness of the Street Use & Public • 167 resource consents monitored covering both commercial and residential uses Places Bylaw prior to the peak season • Worked on concerns arising from the homeless within the Tauranga CBD, Mount • A communication strategy will be put in place around the cruise ship tour Main Street and Council reserves operators’ use of the Mount Ocean Sports Club (MOSC) carpark • Worked with business owners in relation to the use of street furniture • Fencing of Swimming Pools education and monitoring programme will be • Worked with mobile shop owners implemented • 18 notifications were received from licensed premises advising that they would remain open for the Rugby World Cup • Provided information to food premise owners on food control plans that will be an outcome of the legislative changes that are to come into force • Issued 80 percent of all food premises registrations Tauranga City Council – Quarterly Monitoring Report | 68 ENVIRONMENTAL MONITORING – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Percentage of monitoring complaints 95% of How responsive Council is to customer responded to within 24 hours. This will be complaints are 100% of complaints received have had complaints related to the environmental broken down into the types of complaints responded to initial responses within 24 hours. monitoring function. e.g. noise, liquor etc. within 24 hours.
Tauranga City Council – Quarterly Monitoring Report | 69 ENVIRONMENTAL MONITORING – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 834
Operational Subsidies & Grants 0
Interest & Dividends 0 Level of Service Projects 50
Development Contributions 0
Capital Subsidies 0
0 100 200 300 400 500 600 700 800 900 0 10 20 30 40 50 60
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational User fees are tracking ahead of budget due to the timing of liquor licensing Depreciation 28 renewals and the registration of food premises. Total liquor licensing revenue is projected to be $400k for the year ($100k more than budgeted) due to the collection Personnel Cost 2,254 of annual licence fees. $56k of unbudgeted earthworks monitoring revenue has also
Finance Cost 11 been received this quarter. Personnel costs are tracking behind budget as the additional employees approved Repairs & Maintenance 15 as part of the resourcing project have not yet been appointed.
Administration Expenses 151
Other Operating 704 Expenditure
0 500 1,000 1,500 2,000 2,500
Tauranga City Council – Quarterly Monitoring Report | 70 ENVIRONMENTAL PLANNING
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Environmental Planning activity enables sustainable growth and development throughout the city by effectively implementing the City Plan and associated legislation.
• Environmental Planning facilitates and promotes sustainable development and aids the management of natural and physical resources by using the resource consents process.
A city of great spaces, places and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Worked with developers and their consultants on developments including urban • Working with developers and their consultants on developments and large scale growth subdivisions in Wairakei, Tauriko and Pyes Pa West, Special Housing Area commercial development throughout the city proposals and large scale commercial development throughout the city • Processing resource consent applications and s223/224 completion certificates • Processed resource consent applications for qualifying developments made under for qualifying developments made under the Housing Accords and Special the Housing Accords and Special Housing Areas Act 2013 Housing Areas Act 2013 • Processed a range of RMA consent applications including notified land use, • Processing a range of RMA consent applications including notified land use, subdivision and infrastructure projects subdivision and infrastructure projects • Provided RMA reviews of building consent applications lodged with the Building • Providing RMA reviews of building consent applications lodged with the Building Services team Services team • Delivered combined planning and building services newsletter to our shared customers • Delivering combined planning and building services newsletter to our shared customers • Provided 2014/2015 resource consent statistics to Ministry for the Environment as • Continually focussing on business processes including responding to the RMA required by the annual collection and reporting for local authorities to the National reforms and any legislation changes to achieve statutory timeframe compliance Monitoring System (NMS) and consistency in decision making Tauranga City Council – Quarterly Monitoring Report | 71 ENVIRONMENTAL PLANNING – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
100% of resource 92% of resource consents (including consents s223 certification) have been processed Percentage of resource consent Council’s ability to deliver resource (including s223 within statutory timeframes. Vacancies in applications processed within statutory consents efficiently and within legislative certification) the team and a high volume of building timeframes (including Section 223 timeframes are processed consents for RMA review has resulted in certification). within statutory some resource consents taking extra time timeframes. to process
Tauranga City Council – Quarterly Monitoring Report | 72 ENVIRONMENTAL PLANNING – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 850
Operational 0 Subsidies & Grants
Interest & Dividends 0 Level of Service Projects 10
Development 0 Contributions
Capital Subsidies 0
0 100 200 300 400 500 600 700 800 900 0 2 4 6 8 10 12
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Other operating expenditure is tracking behind budget due to the timing of the Depreciation 0 cost recovery between Building Services and Environmental Planning for PIM processing. Personnel Cost 1,291
Finance Cost 3
Repairs 0 & Maintenance
Administration Expenses 31
Other Operating 663 Expenditure
0 200 400 600 800 1,000 1,200 1,400
Tauranga City Council – Quarterly Monitoring Report | 73 LIBRARIES
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Libraries activity provides educational opportunities, supports literacy and language learning at various levels and encourages lifelong learning, research and innovation.
• It provides a space where local history is preserved and made available, and members of the community are assisted to engage with each other.
A talented and A city with heart innovative city full and soul of opportunity
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Greerton Library was demolished. Detailed design for the new building has just • Building the new Greerton Library will commence by the end of October been completed • A workshop on the future of the library service will be held with Elected Members • The Library Review consultants’ report was completed and provided to Elected on 28th October 2015 Members and staff • Completion of the Hairy Maclary courtyard in the children’s library area. This is • An extensive programme of educational and cultural events was presented for the funded by Legacy Trust through Friends of the Library community in June/July as the Matariki Festival. The library was the lead agency, partnering with a range of iwi and community groups • A range of programmes was presented for Family History Month and Local History Week in partnership with the Tauranga Genealogical Society, Tauranga Historical Society, and iwi
Tauranga City Council – Quarterly Monitoring Report | 74 LIBRARIES – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
The popularity of the library in terms of utilisation of both the library buildings and Number of visits to the library 800,000 (physical) 320,500 to end September of the online information and services (physical & online) + 400,000 (online) provided.
Percentage of customers that are satisfied The access to a wide range of information with the range of titles and of formats Increasing Measured in June relevant to community learning needs available.
Tauranga City Council – Quarterly Monitoring Report | 75 LIBRARIES – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 623 Greerton Library Operational Redevelopment 3,153 Subsidies & Grants 23
Interest & Dividends 0
Development 0 Contributions Renewal Projects 1,112 Capital Subsidies 0
0 100 200 300 400 500 600 700 0 500 1,000 1,500 2,000 2,500 3,000 3,500
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational User Fees Depreciation 2,048 User Fees are tracking slightly below budget for the quarter, but are expected to be on budget at year end. Personnel Cost 3,484 Operating Expenditure Finance Cost 631 There are no significant expenditure variances for the quarter. Repairs 64 Capital & Maintenance Greerton Library is projected to be delivered by June 2016. No significant capital Administration Expenses 337 expenditure variances are expected at year end. Other Operating 1,980 Expenditure
0 1,000 2,000 3,000 4,000
Tauranga City Council – Quarterly Monitoring Report | 76 CITY CENTRE
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The City Centre is the commercial heart of Tauranga, providing employment and other economic activity. It encourages a sense of pride and ownership people feel in their city.
• The focus of this activity is on maximising the contribution of the City Centre to the economy of the City and creating a city centre that people are part of and proud of.
A talented and A city with heart A city of great innovative city full and soul spaces, places of opportunity and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Early stage development of the Spatial Framework for the City Centre. This piece • Completion of the Spatial Framework. This will include a series of workshops with of work will inform the implementation of the $8m City Centre Amenity Investment members of the community budget • Completion of the CPTED Report, which will include recommendations • Work commenced on the early planning stages of the first waterfront project • Further work on the Access to Water project development will take place under the $8m budget. This work focusses on improving Access to Water. This included a first round of community consultation • A Crime Prevention Through Environmental Design (CPTED) audit was carried out in the city centre. This assesses safety in the city centre, both day and night audits were carried out
Tauranga City Council – Quarterly Monitoring Report | 77 CITY CENTRE – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
No target Gross Domestic Product per Employee in identified as The performance of the city centre as the the city centre. information high economic value centre of the wider (compared to city as a whole) only available economy. Measured every census. at Census time (2018).
2,000 Business count in city centre. 13% of total (compared to city as a whole) The economic vibrancy in the city businesses centre and potential productivity gains associated with agglomeration. 11,200 Employee count in city centre. 20% of total (compared to city as a whole) employees
Tauranga City Council – Quarterly Monitoring Report | 78 CITY CENTRE – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 0 Waterfront Redevelopment 500 Operational Subsidies & Grants 0
Interest & Dividends 0
Development 0 City Centre Streetscape Contributions and Amenity 500
Capital Subsidies 0
00000000000 0 100 200 300 400 500 600
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Finance costs are tracking behind budget due to the timing of the loan-funded Depreciation 3 Waterfront and City Centre projects.
Personnel Cost Other operating expenditure is tracking ahead of budget due to cashflow timing. It is expected that this expenditure will remain within budget. Finance Cost 147 Capital Repairs 0 Currently both capital projects are in the early planning phases. A project team has & Maintenance been formed and stakeholder engagement in October will inform concept design. Administration Expenses 5
Other Operating 74 Expenditure
0 20 40 60 80 100 120 140 160
Tauranga City Council – Quarterly Monitoring Report | 79 CITY EVENTS
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The City Events activity facilitates major and community events, including cultural events which create a sense of identity and belonging. It encourages visitors to our city and provides recreational opportunities for residents as well.
A talented and A city with heart innovative city full and soul of opportunity
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • In July the Community Events Fund • The decision was made to support • Continued roll out of the visual campaign a number of Major Events from the for 2015/16 was allocated. Ten events • New Year’s Eve and Summer Activity programme planning and execution out of a total application pool of 40 Major Events Fund to encourage received funding event managers to establish their • 2015 Tauranga Arts Festival event national tournaments here. These • Major Events online application tool implementation • $13,500 of the fund was unallocated include: Surf Lifesaving NZ (Eastern • World Jetsprints Championships 2016 activation and marketing planning • The Hairy Maclary events were regionals & Under 14 Championships), delivered on behalf of Creative Volleyball NZ (National Beach Volleyball • Youth Events review of expressions of interest Tauranga (official unveiling and family tournaments), Tauranga Half Marathon, fun day) Quantum Events - Sand to Surf. • A ‘Fans In Town’ initiative was • The 2015 AIMS Games occurred in the delivered to support the ITM Cup first week in September. A record 8,007 students competed from 261 schools match at the Tauranga Domain between Bay of Plenty and Waikato • Visual campaign in City Centre Tauranga City Council – Quarterly Monitoring Report | 80 CITY EVENTS – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
The economic impact of Major Events Visitor nights – Visitor nights – 42,500 (utilising the event evaluation framework). 48,000 GDP – $1.7m The impact that events have on the - increase in visitor nights GDP – $2.75 Seasonality – 40% economy of the region - contribution to regional GDP million AIMS Games 2015 estimates. Actual data - addressing seasonal variation: % of Seasonality – still to be received. events held between May and October 40%
Community satisfaction (in % surveyed) with events: - residents’ satisfaction with the number Residents’ satisfaction with our City No less than 65% and accessibility of events Community perceptions survey not yet Events and Tauranga’s reputation as an satisfaction on undertaken event-friendly city - residents’ agreement that Tauranga is a any survey better place to live because of events - Event Managers’ satisfaction with the level of support they receive
Tauranga City Council – Quarterly Monitoring Report | 81 CITY EVENTS – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget
User Fees 0
Operational 0 Subsidies & Grants
Interest & Dividends 0 NO CAPITAL PROJECTS
Development 0 Contributions
Capital Subsidies 0
00000000000
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Personnel costs are tracking slightly ahead of budget as a result of a coding error Depreciation 0 which will be corrected in October. The correction will also reduce the underspend in Other Operating Expenditure. Personnel Cost 370
Finance Cost 0
Repairs 0 & Maintenance
Administration Expenses 24
Other Operating 1,240 Expenditure
0 200 400 600 800 1,000 1,200 1,400
Tauranga City Council – Quarterly Monitoring Report | 82 CITY PLANNING & GROWTH MANAGEMENT
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The City Planning and Growth Management activity is responsible for the preparation of City Plan, plan changes, and implementation issues within the statutory requirements of the Resource Management Act 1991, plus core technical input into the SmartGrowth partnership.
A talented and A city of great innovative city full spaces, places of opportunity and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • The SmartGrowth Settlement Review, option 3b projects underway • Initiate a Tauranga Urban Strategy • City Plan monitoring review initiated • Continue technical work to deliver the SmartGrowth option 3b projects • Growth monitoring work, including industrial land survey, Tauranga City statistics • Continue and add to the City Plan changes and new dwelling trends report • Project to scope form, scale and function of Wairakei Town Centre • Four proposed Special Housing Areas (SHAs) received for Bluehaven (2), • Development of a flood risk management approach Smiths Farm (1) and Girven Road (1) • Undertake Development Contribution policy review • Six Plan Changes to the City Plan initiated • Monitor and contribute to Resource Management Act (RMA) reforms • Formal feedback provided to the Productivity Commission inquiry on land supply for housing • Advance SHAs received
Tauranga City Council – Quarterly Monitoring Report | 83 CITY PLANNING & GROWTH MANAGEMENT – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Whether subdivision and development is Percentage of building consents approved At least 95% going into the places that the Tauranga for new dwellings that will be located in located in zones City Plan is expecting them to go the zone(s) where permitted (refer City where it is a (influence of objectives and policies on Plan zones). permitted activity. development)
Tauranga City Council – Quarterly Monitoring Report | 84 CITY PLANNING & GROWTH MANAGEMENT – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget
User Fees 0
Operational 0 Subsidies & Grants
Interest & Dividends 0 NO CAPITAL PROJECTS Development Contributions 0
Capital Subsidies 0
00000000000
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Personnel Costs Depreciation 2 Additional staff approved as part of the Resourcing project during the Annual Plan Personnel Cost 1,261 process are in the process of being recruited. Other Operating Expenditure Finance Cost 0 Other Operating Expenditure is underspent as the Plan Change projects are yet to Repairs 0 get underway. & Maintenance
Administration Expenses 14
Other Operating 1,393 Expenditure
0 400 800 1,200 1,600
Tauranga City Council – Quarterly Monitoring Report | 85 ECONOMIC DEVELOPMENT
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Economic Development activity enables economic growth, skills development and job creation. It supports the economic success of Tauranga City, ensuring it is competitive in the global economy.
• Council’s role in economic development is largely as a facilitator, by managing a contract with Priority One (co-funded by Western Bay of Plenty District Council), which is designed to identify, facilitate and market economic development opportunities in the sub-region. A talented and • This activity also supports tourism through the funding of Tourism innovative city full Bay of Plenty, a Council Controlled Organisation which undertakes of opportunity tourism activities for the sub-region.
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Priority One appointed an Innovation Manager, co-funded by the University of • Tourism Bay of Plenty will undertake a review of Visitor Information Services Waikato, to develop investment opportunities emerging from local research and development and to pursue the opportunity to bring a government-supported research institute to the area
Tauranga City Council – Quarterly Monitoring Report | 86 ECONOMIC DEVELOPMENT – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
No target identified as The competitiveness of our economy, Gross Domestic Product per Employee information workforce skills levels and wealth created in the city. only available by jobs across the city at Census time (2018).
To what extent there are jobs available and people able to fill them, and therefore Ratio of working population to 1.0 : 1.97 how productive and wealthy the city may non-working population. be in the long term.
Knowledge Intensive Employment 17,000 jobs How innovative, and therefore how (per employee) (29%) competitive our economy is. (per capita) (16%) [compare to NZ average]
The mean annual The average disposable income and Mean house price/mean annual earnings house price is 7.5 Standard of Living. [compare to NZ average] times the mean annual earnings.
Tauranga City Council – Quarterly Monitoring Report | 87 ECONOMIC DEVELOPMENT – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget
User Fees 0
Operational 0 Subsidies & Grants
Interest & Dividends 0 NO CAPITAL PROJECTS
Development 0 Contributions
Capital Subsidies 0
00000000000
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Other Operating Expenditure is tracking above budget due to differences between Depreciation 0 the timing of budget and actual costs. Expenses are expected to be within budget at year end. Personnel Cost 0
Finance Cost 0
Repairs 0 & Maintenance
Administration Expenses 3
Other Operating 2,882 Expenditure
0 500 1,000 1,500 2,000 2,500 3,000 3,500
Tauranga City Council – Quarterly Monitoring Report | 88 MARINE FACILITIES
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Marine Facilities activity enables residents to enjoy the marine environment and encourage outdoor activity. It contributes to the Tauranga lifestyle and supports local marine based entities.
• The Marine Facilities activity provides marine facilities, including boat ramps and wharfs, and leases land and commercial premises in marine areas, such as Sulphur Point, Marine Park and the Marine Precinct site. A talented and A city of great innovative city full spaces, places of opportunity and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Last site on Cross Road marine ground lease is subject to a conditional lease for a • Working with the Marina Society in regards to aligning and amalgamating their boat retailer and charter business consistent with adjoining leases. Due diligence leases. The Marina Society is drafting a proposal to take over management of the period while prospective lessee obtains Resource and Building consents to Council run Sulphur Point Boat Park undertake development • Renewal works on Fisherman’s Wharf and Salisbury Wharf Marine Precinct • Lease negotiations and asset maintenance at Hutcheson Boat Builders • Progress on negotiations with the Bay of Plenty Regional Council regarding Marine Precinct Funding Agreement for the Regional Infrastructure Funding • Release of the land sale tenders after execution of the Funding Agreement with • Drafting of legal agreements for the sale of Stage 1 Lots completed BOPRC • Application for subdivision and stormwater consents • Release of the Request for Tender (RFT) to civil works companies for the new • Progress on the procurement process for the travel-lift pavement, alongside berths and overall civil works • Announcement of selected supplier for the travel lift and contract entered into • Receipt of remaining consents for the project including stormwater consents
Tauranga City Council – Quarterly Monitoring Report | 89 MARINE FACILITIES – PERFORMANCE MEASURES
Key
On-track to Off-track No data available Mandatory measure achieve target
WHAT WE’RE ASSESSING MEASURE END OF YEAR TARGET STATUS COMMENTS
Percentage of residents satisfied Perception of provision of marine with accessibility to boat ramps and Increasing recreation opportunities e.g. boat ramps associated parking in Tauranga
Tauranga City Council – Quarterly Monitoring Report | 90 MARINE FACILITIES – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 1,061
Operational Marine Precinct Development 9,756 0 Subsidies & Grants
Interest & Dividends 0
Development 0 Contributions Renewal Projects 1,562
Capital Subsidies 0
0 200 400 600 800 1,000 1,200 0 2,000 4,000 6,000 8,000 10,000 12,000
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Below budget finance costs are due to delays in capital expenditure. 1,308 Depreciation Capital Personnel Cost 155 The Marine Precinct project is forecast to carryforward $3.5m to 2016/17 due to the timing of the procurement of the travel lift from overseas. Finance Cost 853
Repairs 212 & Maintenance
Administration Expenses 16
Other Operating 553 Expenditure
0 200 400 600 800 1,000 1,200 1,400
Tauranga City Council – Quarterly Monitoring Report | 91 GOVERNANCE
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Governance activity provides democratic support to Council, its committees and other bodies in respect of local decision-making and governance processes.
• This activity ensures governance structures and processes are effective, open and transparent. It ensures that the community are properly represented on Council and its governance bodies and that community participation is provided for in meeting and consultation and submission processes. A city of great spaces, places and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Administered 22 formal Council/Committee meetings and two hearings before • Annual Plan 2016/17 meetings Independent Commissioners • Meeting schedule 2016 • Facilitated the ability for Elected Members to remotely participate in meeting • Streamlining the agenda preparation and distribution system through audio-visual means • Supported the adoption of the Long Term Plan 2015-25
Tauranga City Council – Quarterly Monitoring Report | 92 GOVERNANCE – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 14
Operational 0 Subsidies & Grants
Interest & Dividends 0 Level of Service Projects 6
Development 0 Contributions
Capital Subsidies 0
0 2 4 6 8 10 12 14 16 0 1 2 3 4 5 6 7
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational Personnel costs are tracking slightly below budget year to date but are expected to Depreciation 0 be within budget at year end.
Personnel Cost 1,319 Administration costs are tracking below budget due to a difference between the timing of the SOLGM subscription payment and the budget. Actual costs are Finance Cost 0 expected to be within budget at year end.
Repairs 0 Other Operating Expenditure is tracking below budget year to date, due to timing & Maintenance differences between the Election related budgets and actual costs. Actual costs are Administration Expenses 228 expected to within budget at year end.
Other Operating 540 Expenditure
0 200 400 600 800 1,000 1,200 1,400
Tauranga City Council – Quarterly Monitoring Report | 93 CORPORATE SERVICES – PEOPLE AND CAPABILITY
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The People and Capability activity provides a strategic framework of people practices and programmes to develop a workplace culture which attracts the best people and encourages them to stay at TCC.
• This activity enables a learning and development culture where people and teams are encouraged and provided with opportunities to be the best they can be.
• It enables a safety and wellbeing culture where safe working A talented and practices are a part of the ‘way we do things around here’. innovative city full of opportunity
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Human Resources was rebranded ‘People and Capability’ • Executive Leadership Team (ELT), • Ongoing preparation to be ready for Health and Safety Team and Health implementation of the new Health and • Snaphire was implemented to assist with the recruitment process and Safety Steering Committee will Safety legislation • Co-ordination and implementation of the 2015/16 salary review participate in the Safety Leadership • Actively provide the Into the Blue Development Series • Refining the FTE management process initiatives from Project Shine • Final refinements and automation of • Ongoing preparation to be ready for implementation of the new Health and Safety • Refine the FTE management process legislation Snaphire • Develop People and Capability • Work on policies and procedures to • Involvement in the Workplace Strategy Project reporting for use across the manage on-call, allowances, overtime organisation to assist in staff • TCC joined the Business leaders Health and Safety Forum and signed the Zero and working outside normal business management Harm Workplaces pledge hours • Work with the ELT to determine future • Into the Blue culture initiatives through Project Shine • Refining employment documentation resourcing requirements • Commence preparations for Collective Agreement negotiations in 2016 Tauranga City Council – Quarterly Monitoring Report | 94 CORPORATE SERVICES – CUSTOMER SERVICE CENTRE
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Customer Service Centre is the first point of contact for external customer channels
• It provides information, enquiry and application services for all Council activities, issues Land Information Memoranda (LIM) and leads the Customer Service framework
• Customers include: the Tauranga community, internal customers, any other person interacting with Council A city with heart and soul
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter Contact Centre: building, planning, parking and rates Contact Centre: Service Centre: enquiries • Took on Taupo’s afterhours calls for a • Make SMS (texting) available to our • Scope self-service kiosks for the two year period • Online transactions are up 12.8% customers by the end of November service centre compared to the same period last year 2015 • Increase in call volumes in the last • Plan a new visitors’ register for quarter from 56,455 in 2014-2015 to • The number of receipting transactions • Make the ‘Fix It’ application available Reception 60,390 during 2015-2016 in the Service Centre is down by to our customers by the end of 31.3%. This is largely due to increased November 2015 • Emails up 16.1% compared to this online transactions and the number of time last year • Negotiations with another council payments now made by direct debit in the region to be their afterhours Service Centre: • 36% increase in the property files service provider • Service Centre enquiry volumes have orders and 50% increase in LIM increased by 39.9% compared to requests the same quarter last year. The main areas contributing to this increase are
Tauranga City Council – Quarterly Monitoring Report | 95 CORPORATE SERVICES – FINANCE
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Finance activity records, monitors and reports on financial and business activities of TCC, and strategically plans for the delivery of financial services and TCC businesses. It meets regulatory and legislative requirements for financial planning, delivery and reporting.
• This activity provides financial transactional services (rates assessment and collection, payments and invoicing), manages funding and risks including growth and interest rate risk, and supports decentralised procurement activity with strategy, policy, A talented and procedures, tools, training and advice. innovative city full of opportunity • Clients include the community, ratepayers, suppliers and internal activities
• OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • The Audited Annual report was adopted on 28 September 2015 and made • Annual Plan process commences with review of budgets, user fees and available on the website development contribution fees • Tolling under the Route K legislation ceased on 31 July 2015 • The city-wide property revaluation for the rating base is currently being undertaken • First rates installment collected with 97% collection rates to the end of September • Financial system, process review and data migration to a new database to • Developed policy and procedure and supported a range of procurement projects improve the quality of financial data and the presentation of financial information • Printing and distribution of Annual Report and Summary Annual Report • Request for proposal for revaluation of asset classes over 6 years • Finalise and launch new procurement policy and procedure and continue to support a range of procurement projects
Tauranga City Council – Quarterly Monitoring Report | 96 CORPORATE SERVICES – INFORMATION AND COMMUNICATIONS TECHNOLOGY
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Information and Communications Technology (ICT) activity manages and reduces risks by ensuring ICT service continuity is in alignment with the Council’s business continuity plans.
• This activity manages information as a strategic asset and contributes to the performance and direction of the Council by advancing strategic business initiatives.
• It supports Council governance to determine the priorities for ICT A talented and investment, direction and policy, and ensures ICT investment and innovative city full structure is aligned with key business decisions, particularly those of opportunity that involve changes to ICT systems and infrastructure.
•
OPERATIONAL• HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Deployed an online / cloud recruitment solution • First workshop with Elected Members on the Tauranga Metro Network • Delivered the City’s Ultra-fast Broadband submission to the Ministry of Business • Digital Enablement Plan (DEP), actions to be continued Innovation, CEO and Elected Members • Present the ICT Digital Strategy to Elected Members • Initiated formal start-up actions for a Council priority project “Project Ignite” • Commence further technology refresh projects • An upgrade of the financial platform was approved alongside the deployment of a • A strategic decision on the Council’s ERP direction data warehouse to improve financial and non-financial data analytics • Deliver a number of digital by default projects • Stabilised ICT infrastructure • 3D images / capability of the city • Delivered further risk reduction projects • Initiate a significant ICT infrastructure programme of work • Audit NZ report on the Council’s ICT noted only one minor recommendation which has since been addressed • Deploying Objective Committee to provide digital capability for Council meetings, and ECM browser to allow web access into Objective for staff and Elected Members • Delivered major system upgrades
Tauranga City Council – Quarterly Monitoring Report | 97 CORPORATE SERVICES – PROPERTY MANAGEMENT
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Property Management activity provides day-to-day management of tenancies and facilities for Council-owned buildings, and ensures that Council properties are compliant. • It directly manages additional activities such as Elder Housing, Marine and Civic Complex. • This activity’s portfolio consists of approximately 1,200 tenancies and over 60,000 assets. A city of great • The Property Management team provides services to both internal spaces, places and external customers, and manages Council’s relationships with and environments external contractors for these sites.
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Completed a condition assessment contract tender. This will provide a complete • Registration of Interest for the Waterfront to be released shortly stocktake of the condition of Council buildings for future asset management • Working with the Marina Society in regards to aligning and amalgamating their • Licence to Occupy spaces have been actioned for Masonic Park. Foodbank leases relocation to Frazer Cove. Various requests for License to Occupy agreements • Lease negotiations and asset maintenance at Hutcheson Boat Builders within road reserves were approved • Remediate leaking roof at Mount Library • Resolved ongoing rental disputes associated with commercial ground leases on Fifteenth Avenue • 90-98 Devonport Rd – demolition of these buildings commenced
Tauranga City Council – Quarterly Monitoring Report | 98 CORPORATE SERVICES – ASSET & INFRASTRUCTURE PLANNING
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Asset and Infrastructure Planning activity predicts future demand on Council infrastructure due to economic and population growth, and scopes future projects to meet that demand.
• It plans for changed level of service and management of risk regarding existing infrastructure, and prepares Asset Management Plans (AMPs) including renewal planning for aging infrastructure, reviewing performance of existing assets, improving efficiency and managing risks. A city of great spaces, places and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Continued to monitor growth in Urban Growth Areas to check that planned • Submissions to be heard by Council on draft Reactive Reserve Fund Policy projects will be delivered “just in time” • Project budgets to be checked for draft 2016 / 17 Annual Plan • Council adopted the draft Stormwater Reactive Reserve Fund Policy which was subsequently advertised for comment • AMPs for all of Council’s activities were updated and signed off • Parks and Property assets were transferred into Riva for improved renewals modelling
Tauranga City Council – Quarterly Monitoring Report | 99 CORPORATE SERVICES – ASSET DELIVERY
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Asset Delivery activity delivers a capital works programme for the organisation.
• It manages the impact of and addition to the City’s asset base caused by development.
A talented and A city of great innovative city full spaces, places of opportunity and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Progressed the delivery of the 2015/16 capital works programme • Further capital works delivery will be ongoing • Major projects completed include the connections to the Tauranga Eastern Link • Sub-divisional and building activity is expected to remain at current levels • Major ongoing projects include Tara Road widening, the Southern Pipeline through Matapihi and others • Major contracts started include the Memorial Park pump station mechanical and electrical works, Greerton Library demolition and rebuild, the Eastern (water) reservoir earthworks construction and Te Okuroa Drive Stage A • Design and tendering started for the Elizabeth Street Parking building extension • Sub-divisional and building construction is extremely buoyant and placing significant pressure on the ability to service the engineering requirements associated with these developments
Tauranga City Council – Quarterly Monitoring Report | 100 CORPORATE SERVICES – CIVIC COMPLEX
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Civic Complex activity manages the Civic Complex, which consists of four buildings, including significant public areas such as the Customer Service Centre, Chambers and the main Tauranga Library.
• It ensures that the building meets regulatory requirements in relation to the Building Act, and oversees the accommodation requirements of the organisation A city of great spaces, places and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Over the last quarter, further air testing was carried out by Prendos across the • Following the air testing further investigations will be carried out. These include whole Civic Campus. These air tests were carried out as part of a six-monthly air HVAC audit and air quality testing for “Sick Building Syndrome” quality check to ensure that mould spores have not spread into the workplace • Tendering of maintenance contracts where staff currently work from. The air samples were tested by an independent laboratory in Auckland that specialises in analysing air tests. The results for all • Library lift modernisation tests came back negative with no mould spores detected.
Tauranga City Council – Quarterly Monitoring Report | 101 CORPORATE SERVICES – COMMUNICATIONS
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Communications activity improves awareness of the services Council offers.
• It aims at increasing understanding of the Council’s purpose and decisions, and establishing the Council as a trusted voice within the community.
• The Communications Team are trusted advisors within the Council A city with heart and soul
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Supported AIMS Games through • Produced Annual Report document • Develop the Southern Pipeline harbour • Inform and engage the community on media and internal communications crossing communications plan a number of projects • Developed Civic Space Options • Development of New Year’s Eve and communications strategy and plan • Support the development of an Ultra- • TCC’s brand project summer ambassadors campaign fast broadband launch • Rates 2015/16 and direct debit • Prepare new media policy and • PR support for formal Hairy Maclary campaign • Support health and safety education guidelines opening with Prime Minister and and engagement • Produced Marine Precinct brochure, • Develop media newsroom webpage community event website and other printed collateral • Implement the communications plan • Consultation and communication • Provided internal/external promotion for the Parau Farms development • Publicised community fund around the CBD spatial framework of Wharf Street Dining Precinct • Roll-out the New Year’s Eve and • Informed and engaged on a number of summer ambassadors campaign, community projects. On the Lawn, Christmas in the Park, One Love Festival, and Tauranga Arts • Sought community feedback on a Festival communications plans number of projects
Tauranga City Council – Quarterly Monitoring Report | 102 CORPORATE SERVICES – LEGAL & RISK MANAGEMENT
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Legal and Risk Management activity provides high quality and cost effective legal support to TCC through the provision of internal and external legal services.
• Customers include: Elected Members, the Executive Leadership Team and staff across the organisation.
• This activity provides assurance to management, Elected Members and the community that risks to processes, systems, operations and A city of great decisions are identified, analysed, addressed and communicated spaces, places effectively. and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Management and resolution of legal proceedings, including an Environment Court • Representation of Tauranga City Council in respect of an appeal on the outcome appeal and leaky building claims of the ‘Representation Review’ • Internal audit assignment undertaken relating to fencing of swimming pools • Effective management and resolution of legal proceedings for which Council is a party • Corporate risk register reviewed and updated • Corporate risk register to be reviewed and updated • Internal audit assignments relating to accounts receivable and development contribution processes to occur
Tauranga City Council – Quarterly Monitoring Report | 103 CORPORATE SERVICES – STRATEGIC PLANNING & RELATIONSHIPS
WHAT WE DO WHAT WE’RE WORKING TOWARDS
• The Strategic Planning and Relationships activity provides high quality strategic and policy support to the organisation.
• It aims at effectively engaging and informing Elected Members, and maintaining effective and meaningful relationships between Council and the Maori community.
A city with heart A city of great and soul spaces, places and environments
OPERATIONAL HIGHLIGHTS What we achieved in the last quarter What we’ll be focusing on in the next quarter • Commenced discussions on the 2016/17 Annual Plan • Ongoing 2016/17 Annual Plan discussions, working towards adoption of draft budget prior to Christmas • Reviewed Schedule One which is the list of agrichemicals in the Use of Toxic Agrichemicals for Vegetation Management Policy • Workshop with Elected Members on the future approach to development and review of reserve management plans • Commenced reviews of Gambling Venues Policy and Operation of Mobile Shops Policy • Commence the review of the Mauao Reserve Management Plan by notifying to the community the intent to prepare this document as required by the Reserves • Confirmed the six month prioritisation of strategies, policies, bylaws and reserve Act 1977 management plans • Community engagement and confirmation of design for the Phoenix Park and • Commenced service delivery review required by Section 17A of the Local relocation of 55 carparks Government Act 2002 • Completed reviews of the Fire Prevention Bylaw and Stormwater (Pollution Prevention) Bylaw
Tauranga City Council – Quarterly Monitoring Report | 104 CORPORATE SERVICES – FINANCIAL STATEMENT MEASURES Actual YTD Budget YTD As at 30 September 2015
Operating Revenue – YTD ($000) By Category Capital Expenditure – YTD ($000) Key Projects Total Budget Total Budget
User Fees 6,751 Corporate ERP System 3,000
Operational Civic Building Upgrade Works 1,000 Subsidies & Grants 3
1,501 Interest & Dividends Digital Strategy 1,500
Development 0 Renewal Projects 2,146 Contributions
Capital Subsidies 0 Level of Service Projects 5,040
0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 0 1,000 2,000 3,000 4,000 5,000 6,000
Operating Expenditure – YTD ($000) By Category Overall Comments Total Budget Operational User Fees are tracking above budget as a result of the receipt of the first Depreciation 2,730 commission relating to the collection of Regional Council rates, the continuing high number of LIMs, file retrievals and higher than budgeted property lease revenue. Personnel Cost 19,145 Repairs and Maintenance costs are tracking above budget as a result of costs Finance Cost 248 relating to project clean.
Repairs 1,771 Administration costs are ahead of budget as a result of the payment of a number & Maintenance of computer and software licence fees during the quarter Administration Expenses 3,872 Capital
Other Operating 2,888 Level of Service projects are tracking below budget year to date but are expected to Expenditure be on budget at year end. 0 5,000 10,000 15,000 20,000 25,000
Tauranga City Council – Quarterly Monitoring Report | 105