Council Controlled Organisations CCO GROUPS of ACTIVITIES | 161
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Council Controlled Organisations CCO GROUPS OF ACTIVITIES | 161 COUNCIL-CONTROLLED ORGANISATIONS CCO To achieve specific objectives for Tauranga, the Council has established several Council- Controlled Organisations and Council Organisations. These organisations, supported by Tauranga City Council, manage Council facilities and/or deliver significant services on behalf of the Council and the Tauranga community. These include: • Bay Venues Limited (BVL) Would you like to know more? • Tauranga Art Gallery Trust For further information, please see the • Western Bay of Plenty Tourism and Visitors Trust, individual CCOs’ Statements of Intent and trading as Tourism Bay of Plenty (TBOP) Annual Reports available from: • Local Government Funding Agency Limited (LGFA) • www.bayvenues.co.nz • Bay of Plenty Local Authority Shared Services • www.artgallery.org.nz (BOPLASS) • www.bayofplentynz.com These organisations have each signed a Statement of • www.lgfa.co.nz Intent with Tauranga City Council. The following section outlines each of these organisations, explains what they • www.boplass.co.nz do and what they have achieved over the past year, and sets out an overview of their performance. Targets are set in Tauranga City Council’s Long Term Plan 2015- 2025 and in each CCO’s Statement of Intent. 162 | TAURANGA CITY COUNCIL ANNUAL REPORT 2015/16 BAY VENUES LIMITED (BVL) WHAT WE DO • Bay Venues Limited manages recreation and community facilities on behalf of Tauranga City Council. Bay Venues is 100% HIGHLIGHTS OF THE YEAR owned by TCC. 2015/16 was a very challenging year for BVL, with • Bay Venue’s mandate is to manage and aggressive growth targets to achieve, a number operate venues within the company’s of significant projects to be completed, and an portfolio providing a high standard of sport, expectation that continued improvement would be recreation, event and exhibition facilities, achieved across all their systems and processes. programmes and services to the residents As a result of initiatives put into place, BVL is now of Tauranga City and visitors to the area. providing a higher level of operational and financial • There are 23 venues in the Bay Venues performance than in previous years. network including ASB Baypark, Mount Hot • Users this past year totalled 1.853 million across the Pools, University of Waikato Adams High Bay Venues facilities. Performance Centre and Baywave, plus a number of community centres, halls and • We started the upgrade of the Mount Hot Pools (to community pools. be completed in August 2016). • We hosted the World Jetsprints Championship at ASB Baypark Stadium in January 2016. • We completed the upgrade of Clubfit Gym facilities at both Greerton and Baywave. • We hosted 64 regional/national sporting tournaments/events within our leisure, aquatic and WHAT WE’RE WORKING events facilities. TOWARDS SPOTLIGHT ON The University of Waikato Adams Centre for High Performance The official opening of the University of Waikato Adams Centre for High Performance on 28 April 2016 was A city with heart A city of great A talented and the highlight of the year. This centre has quickly been and soul spaces, places innovative city full and environments of opportunity recognised both nationally and internationally as an outstanding high performance sports training facility. GROUPS OF ACTIVITIES | 163 PERFORMANCE MEASURES BAY VENUES LIMITED (BVL) PERFORMANCE MEASURES Status at Target by 2017 Comments 30 June 2016 Provide fit for purpose, safe facilities that support We provide facilities that have been utilised by 1.8 million users during the year, the programmes and services we run within them. offering programmes and opportunities for connecting with other community members, learning, education, wellbeing and exercise. Design and deliver programmes, services and We are continually seeking feedback from our customers on a day to day basis experiences that exceed our customers’ needs and work to ensure the programmes we offer are relevant and accessible to our and wants. community and customers. Our independent customer research surveys also provide us with an opportunity to tailor our programmes. Implement solutions and processes that make it We have implemented a new Events software system which enhances the easy for customers to engage with us. events bookings and service to clients in event planning. We are continuing to develop our online tools through our website and other social media mechanisms to make connecting with our customers easier. Achieve an organisational structure and We are continually reviewing our staffing and organisational structure. In workforce scale and capability that is integrated 2016/17 we will incorporate Global Cuisine staff into BVL to enhance our with the purpose of the business. catering operation. Have leadership and management systems that We have conducted a Management Development Programme for senior and ensure individual performance is aligned with the middle management and a staff development programme for identified staff, objectives of the organisation. to ensure our workforce has the skills and training necessary to meet the requirements of a growing and changing community. Have a culture founded on teamwork, delivering Culture is being developed through the implementation of a performance exceptional value to our customers, and management system across the company which results in a six-monthly opportunities for self-development. and annual review against individual KPIs and company-wide targets. We have quarterly staff updates communicating our performance against social, environmental, cultural and economic measures. Our adopted BVibe values are important to us. These are: • Customer Crazy • Got Ya Back • Smarten Up • Straight Up • Step Up Grow ‘commercial’ revenue by 30%. Work in progress In progress All Business Units meeting their Annual Profit Work in progress targets. In progress 18 ‘major events’ each year use our facilities, that We have achieved over 60 major events within three key event facilities along provide acceptable financial returns to BVL and with over 60 regional / national sporting tournaments and events. economic value to Tauranga. Annually meet the Business Performance Targets By 2017 we aim to have achieved all performance measures set out in the set out in the Statement of Intent (SOI). current Statement of Intent. In 2015/16 we achieved 23 of the 29 performance measures, partially achieved 4 and did not achieve 2. Partially achieved Annually meet the obligations set out in the We continue to work with TCC in achieving our obligations under our SLA and Service Level Agreement (SLA) with TCC. remain confident that we will maintain our level of service within the boundaries of the revised SLA from 2016-2018. 164 | TAURANGA CITY COUNCIL ANNUAL REPORT 2015/16 PERFORMANCE MEASURES Status at Target by 2017 Comments 30 June 2016 Successfully manage risk with particular VAULT Health & Safety Management system is used for reporting and emphasis on Health and Safety, and adherence to management of Health & Safety incidents. We have a dedicated Health & environmentally sustainable business practices. Safety staff team and a Health & Safety Board Assembly which meets, reviews and tours facilities monthly. We have exceeded our waste minimisation target of 25% at ASB Baypark this year by 31% and continue to monitor our energy consumption companywide. Effectively and efficiently manage the assets Our Asset & Project Manager has implemented an Asset Management Plan within our control. which is regularly reviewed by our Senior Leadership Team and the BVL Board. Provide timely forecasting of short and long term These are in line with the requirements of our Asset Management Plan. renewals. Develop a comprehensive, long term facility In collaboration with Tauranga City Council and other key organisations we strategy that identifies: are part of the steering group to review all our ‘places and spaces’ in the city with a view to developing a position on our facilities and the requirements of a - Facilities to keep growing city. - Facilities to keep and develop In progress - Facilities to divest - New facilities to be created FINANCIAL PERFORMANCE BAY VENUES LIMITED (BVL) FINANCIAL PERFORMANCE 2015/16 2014/15 $000’s $000’s Revenue 20,251 17,070 Expenditure 22,037 23,377 (Deficit)/Surplus (1,786) (6,307) Tax Benefit/(Expense) 171 1,686 Net Surplus/(Deficit) for year (1,615) (4,621) INCOME DERIVED FROM COUNCIL 2015/16 2014/15 $000’s $000’s Debt Servicing Grant 520 1,451 High Performance Centre Grant 1,127 - Operational Grant 2,514 2,368 Renewal Funding Grant* 2,023 - Total Council derived income for the year 6,184 3,819 * Further Renewal Grant of $1.28m is recognised in Income in Advance. GROUPS OF ACTIVITIES | 165 TAURANGA ART GALLERY TRUST WHAT WE DO • The Tauranga Art Gallery Trust was established in 2005 to manage and operate the Tauranga Art Gallery, ensuring a sound HIGHLIGHTS OF THE YEAR and innovative business. The Trust is • 54,000 visitors visited the Art Gallery in the 12 months fully owned by Tauranga City Council, to 31 June 2016, with 90% visitor satisfaction and 70% and Council provides the Trust an annual describing their visit as very good or excellent. operating grant funded from rates. • In this time period the Art Gallery hosted over 20 • The Tauranga Art Gallery Trust aims to exhibitions covering a wide range of art from different deliver high quality experiences through periods. programmes, exhibitions, events and collections. • The contemporary