Data Protection and Management Lab Guide

2016

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Revision Date: June 2016

Course Number: MR-1TP-DPM-1310

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Table of Contents

COPYRIGHT ...... 2 LAB EXERCISE 1: DATA AVAILABILITY ...... 4 LAB EXERCISE 2: DATA PROTECTION ARCHITECTURE ...... 5 LAB EXERCISE 3: FAULT TOLERANCE TECHNIQUES ...... 7 LAB EXERCISE 4: DATA BACKUP ...... 8 LAB EXERCISE 5: DATA DEDUPLICATION ...... 10 LAB EXERCISE 6: REPLICATION ...... 12 LAB EXERCISE 8: DATA MIGRATION ...... 16 LAB EXERCISE 9: DATA PROTECTION IN SDDC ...... 18 LAB EXERCISE 10: CLOUD-BASED DATA PROTECTION ...... 20 LAB EXERCISE 11: DATA PROTECTION IN BIG DATA AND MOBILE DEVICE ENVIRONMENT ...... 23 LAB EXERCISE 12: SECURING THE DATA PROTECTION ENVIRONMENT ...... 25 LAB EXERCISE 13: MANAGING DATA PROTECTION ...... 27

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Lab Exercise 1: Data Availability

Purpose: To reinforce the concepts presented in the lecture portion of the module, Introduction to Data Protection

Tasks: Participants are required to provide a solution for the deliverables based on the given scenario and requirements.

References: Module 1: Introduction to Data Protection

Scenario

In an enterprise data center, a single storage system is used to provide a data archiving service to the customers. The scheduled operating time of the data archiving service is 24×365 hours, so that the customers can archive and retrieve data anytime. The MTBF and MTTR of the storage system are 10000 hours and 12 hours respectively. Last year the storage system failed twice which resulted in a total service downtime of three days.

Deliverables:

What is the expected availability of the storage system?

What are the expected annual uptime and downtime of the storage system?

What is the achieved availability of the data archiving service in the last year?

End of Lab Exercise

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Lab Exercise 2: Data Protection Architecture

Purpose: To reinforce the concepts presented in the lecture portion of the module, Data Protection Architecture

Tasks: Participants are required to provide a solution for the deliverables based on the given scenario and requirements.

References: Module 2: Data Protection Architecture

Scenario

The IT infrastructure of an organization includes 20 physical computing systems. These compute systems consist of both Microsoft Windows and UNIX platforms. They host financial, email, and backup applications, and the organization’s website. Each compute system runs a single application to avoid resource conflict. The utilization of these compute systems is mostly around 20 percent. These compute systems are connected to six file servers with direct-attached storage (DAS). Three file servers are used for file sharing among Windows compute systems and the remaining three enable file sharing among UNIX compute systems. The email application uses a SAN-attached (block-based) storage system as the primary storage and an aging object-based storage device (OSD) to archive old emails. A SAN-attached tape library is also used to store all backup data. The backup application is purpose-built for backup-to-tape operations.

Challenges and Requirements

The tape library is aging and is a performance bottleneck during backup operations. Managing different types of storage systems using multiple management tools creates complexity and delays storage provisioning decisions and troubleshooting. Management tools can not provide real-time, end-to-end visibility and reporting on the IT infrastructure, and backup and archiving operations. The SAN-attached storage system has only 10 percent of its storage capacity available for storing new

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data. The UNIX users and Microsoft Windows users are unable to share files. Moreover, some of the file servers are overly utilized and therefore new file servers must be deployed to distribute the workload.

The organization needs to deploy a set of new applications on social networking, eCommerce, and big data analytics as part of its expanded business objectives. They need to purchase 30 new compute systems to deploy the new applications.

Deliverables

Propose a solution that will optimize utilization of compute resources and eliminate the performance bottleneck caused by the tape library without changing the existing backup application. The solution should also reduce management complexity, provide real-time, end-to-end visibility of the infrastructure and operations. It should also allow UNIX and Windows users to share files, reduce proliferation of file servers, and improve file serving performance.

End of Lab Exercise

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Lab Exercise 3: Fault Tolerance Techniques

Purpose: To reinforce the concepts presented in the lecture portion of the module, Fault Tolerance Techniques

Tasks: Participants are required to provide a solution for the deliverables based on the given scenario and requirements.

References: Module 3: Fault Tolerance Techniques

Scenario

An organization has two availability zones in a geographic region. Each zone has a cluster of 10 physical compute systems running 50 VMs and two block-based storage systems that contain over 100 TB of RAID-protected critical data. Each physical compute system has two HBAs. Business applications running on these VMs are used to provide eCommerce services. In each zone, four Ethernet switches (switch 1, 2, 3, and 4) are used to provide compute-to-storage connectivity. Three of the four Ethernet switches (switch 1, 2, and 4) are active and the remaining one switch (switch 3) is on standby.

Challenges and Requirements

There are a number of challenges impacting the performance and availability of services. In particular, some of the interswitch links (ISLs) often become over-utilized causing degradation of service performance. Service performance is also impacted during peak workload hours due to limited bandwidth of switch 2. In addition, failure of a VM, a physical compute system, or an HBA causes a brief interruption of the services and data loss for in-progress transactions. The organization recently experienced a service outage due to a fault in the eCommerce payment gateway. Until the payment gateway system was repaired, customers were not even able to view the product catalog, shopping cart, and order status. Recently a failure of the power supply system caused outage of an entire zone.

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Although this event resulted in a service failover to another zone, it caused a loss of in-progress transactional data.

The service level guarantee committed by the organization covers both high availability and high performance of services. Therefore, even a brief interruption of service or loss of transactional data is unacceptable to them.

Deliverables

Propose the fault tolerance techniques to address the organization’s challenges and requirements.

End of Lab Exercise

Lab Exercise 4: Data Backup

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Purpose: To reinforce the concepts presented in the lecture portion of the module, Data Backup

Tasks: Participants are required to provide a solution for the deliverables based on the given scenario and requirements.

References: Module 4: Data Backup

Scenario

A financial organization runs business-critical applications in a virtualized data center. The organization currently uses tape as their primary backup storage media for backing up application data. It uses an agent-based backup solution for backing up data. These agents run inside the VMs to perform backup. The organization currently performs a full backup every Sunday and an incremental backup on other days. It also has a file-sharing environment in which multiple NAS systems serve all the clients including application servers. During NAS backup, the data is backed up from application servers to the backup device.

Challenges and Requirements

The backup operations consume resources on the compute systems that are running multiple VMs. This is significantly impacting the applications deployed on the VMs. During NAS backup, the application servers are impacted because the data is backed up from these servers to the backup device. Both backup and recovery of data take more time to complete the operations.

The organization is looking for a backup and recovery solution that will help to meet the SLAs. It is identified that the backup workload on the compute system impacts the performance of the applications running on the system. The organization needs a solution to avoid performance impact to applications. The organization is also looking for a solution to avoid performing regular full backup and to overcome the challenges in their NAS backup environment.

Deliverables

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Propose a solution to address the organization’s challenges and requirements

End of Lab Exercise

Lab Exercise 5: Data Deduplication

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Purpose: To reinforce the concepts presented in the lecture portion of the module, Data Deduplication

Tasks: Participants are required to provide a solution for the deliverables based on the given scenario and requirements.

References: Module 5: Data Deduplication

Scenario

An organization runs business applications in a data center. It has multiple remote/branch offices (ROBO) across different locations. These remote offices have their local IT infrastructure. The application data are stored on SAN-based storage systems in the data center. The organization currently uses disk as their backup storage media for backing up application data in their data center. The tapes are used for protecting data at the remote site for DR purpose.

Challenges and Requirements

The organization’s backup and production environments have huge amount of redundant data. This has led to an increase in the infrastructure cost and is also impacting the backup window. The branch offices also have limited IT resources for managing backup. Organization wants to backup all the data from the branch offices to the centralized data center. But backing up of data from branch offices to a centralized data center is restricted due to the time and cost involved in sending huge volumes of data over the WAN. The organization is also facing the risk of sending tapes to offsite locations as this might lead to the loss or theft of sensitive data.

The organization is looking for a solution to eliminate redundant copies of data. The solution should not impact the business critical applications during backup and should also address the backup challenges of remote and branch offices. The organization also needs an effective solution to address the challenges of remote site backup using tapes for DR purpose.

Deliverables

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Propose a solution to address the organization’s challenges and requirements.

End of Lab Exercise

Lab Exercise 6: Replication

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Purpose: To reinforce the concepts presented in the lecture portion of the module, Replication

Tasks: Participants are required to provide a solution for the deliverables based on the given scenario and requirements.

References: Module 6: Replication

Scenario

A multinational bank runs a business-critical application that stores data in a LUN with RAID 1 configuration. Application is write-intensive with about 75 percent write operations. Every month- end the bank runs billing and reporting applications to generate bills and statement of customer’s account. The bank has two data centers which are 100 miles apart.

Challenges and Requirements

The backup window is too long and is negatively impacting the application performance. These billing and reporting applications have huge impact on the source volume; therefore the bank is looking for a better solution. In the past year, the top management has become extremely concerned about DR because they do not have DR plans.

During billing and reporting, the source volume should not have any impact on the source volume. During backup the business critical applications should not get impacted. Bank cannot afford any data loss; therefore need a disaster recovery solution with near zero RPO.

Deliverables

Propose a storage system-based local replication solution to address the organization’s concern

Propose a solution to address the organization’s DR requirements

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End of Lab Exercise

Lab Exercise 7: Data Archiving

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Purpose: To reinforce the concepts presented in the lecture portion of the module, Data Archiving

Tasks: Participants are required to provide a solution for the deliverables based on the given scenario and requirements.

References: Module 7: Data Archiving

Scenario

The IT infrastructure of a health care organization includes a cluster of six physical computing systems that are running hypervisors. The clustered compute systems host a total of 24 virtual machines (VMs). These VMs host the organization’s health care application, email application, backup application, and file servers. The physical compute systems are connected to two disk-based, high- performance storage systems. They are also connected to a tape library that is used as backup storage system. One of the disk-based storage systems has mostly SSDs while another storage system has only HDDs.

The disk-based storage systems have about 20 percent frequently accessed data, 40 percent moderately accessed data, and 40 percent fixed data. According to government regulations, each patient record is preserved for seven years even after a patient’s death. In addition, old records are needed when patients revisit the health care organization. The organization performs daily backup of all patient records. Each backup copy is retained in the tape library for one month and then the tapes containing the backups are moved and maintained in a vault.

Challenges and Requirements

Both the disk-based storage systems have only 10 percent of their storage capacity available for storing new data. Budget constraints restrict the organization’s ability to buy another high-

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performance and high-cost storage system. Last year, some of the old records were altered due to human error. The old records were retrieved by bringing the old tapes from the vault and making them online. As a result, the treatment of a few revisiting patients was delayed.

Further, the backup operation takes a long time to complete, which impacts the application performance during peak hours. In addition, the cost of purchasing and maintaining a large number of tapes often exceeds the budgeted cost. Maintaining a large number of tapes also poses risks of labeling errors and lost tapes.

The organization needs to purchase another storage system immediately to meet the storage capacity requirements. The organization needs to ensure that old records are authentic and are not altered. They also require faster retrieval of old records in case a patient revisits the health care organization. The organization wants to reduce the backup window and the associated costs and risks. They also want to optimize the application performance.

Deliverables

Propose a solution that will address the organization’s challenges and requirements.

End of Lab Exercise

Lab Exercise 8: Data Migration

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Purpose: To reinforce the concepts presented in the lecture portion of the module, Data Migration

Tasks: Participants are required to provide a solution for the deliverables based on the given scenario and requirements.

References: Module 8: Data Migration

Scenario

An organization runs business-critical applications in a traditional data center. The organization currently runs applications on physical compute systems. Each compute system runs a single application. It uses block-based storage system to provision storage capacity for the applications. The organization has another block-based storage system from a different vendor that supports internal applications. It also has a file-sharing environment in which multiple NAS systems serve all the clients including application servers. The organization has a plan to deploy more applications to expand their business portfolio.

Challenges and Requirements

The compute systems are running at 15 to 20 percent utilization that leads to poor utilization of physical machines in the data center. The organization has limited budget to buy compute systems to run business applications. The applications are impacted during the maintenance of the storage system since it is down during the maintenance period. The storage system does not have any migration capability. It is also identified that some of the NAS systems are over utilized and some of the NAS systems are underutilized. The clients accessing the NAS system are impacted when the NAS system is over utilized.

The organization wants to virtualize their compute infrastructure and run multiple applications on each physical compute system. Because running multiple applications on each physical compute system reduces the need to invest on purchasing new compute systems.

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The organization needs a solution that should not impact the applications during the maintenance of block-based storage system. The organization also needs an effective solution to address the challenges in the NAS environment.

Deliverables

Propose a solution to address the organization’s challenges and requirements.

End of Lab Exercise

Lab Exercise 9: Data Protection in SDDC

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Purpose: To reinforce the concepts presented in the lecture portion of the module, Data Protection in Software-Defined Data Center

Tasks: Participants are required to provide a solution for the deliverables based on the given scenario and requirements.

References: Module 9: Data Protection in Software-Defined Data Center

Scenario

An organization uses its data center to provide email service to its customers globally. A cluster of 20 VMs is used to provide the email service. The data center storage infrastructure is controlled and managed by a software-defined storage (SDS) controller. The SDS controller provides a single virtual storage pool for all the VMs to store email data.

Requirements

The organization wants to use another data center in a separate geographic region to provide the email service. Both the data centers must be active and should have the capability to failover services automatically in the event of a disaster. VMs located at both the data centers must be able to perform OSI Layer-2 communication with each other.

Deliverables

Propose a solution that will address the organization’s requirements.

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End of Lab Exercise

Lab Exercise 10: Cloud-based Data Protection

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Purpose: To reinforce the concepts presented in the lecture portion of the module, Cloud-based Data Protection

Tasks: Participants are required to provide a solution for the deliverables based on the given scenario and requirements.

References: Module 10: Cloud-based Data Protection

Scenario

A product-based company uses its own IT resources. The company has multiple remote offices/branch offices (ROBO) across the globe. The company runs its business applications on more than 100 physical compute systems in its data center. It is repurposing its existing infrastructure to build the cloud infrastructure for providing IT services to its users. The infrastructure components (compute systems, network devices, and storage devices) are heterogeneous in nature. Currently the company does not have remote site for DR purpose. It performs data archiving within its data center.

Challenges and Requirements

Too often, business-critical data at remote offices is inadequately protected, exposing the business to the risk of losing data and productivity. Some of the challenges with the ROBO data protection are the lack of skilled onsite technical resources to manage backups and the risk of sending tapes to the data center. Also, branch offices have less IT infrastructure to manage backup copies, and huge volume of redundant data available across remote offices. The company does not have adequate resources to manage peak workload that occurs from time to time. Due to budget constraint the company does not want to build and manage its own DR site. Managing huge volume of inactive data has increased the complexity of current infrastructure and cost.

The company needs to reduce the risk of data loss in production environment at remote sites using OPEX cost model. It needs a solution to manage the peak workload that occurs from time to time and protect the data at DR site without involving CAPEX. The company also needs to find a solution to reduce the complexity and cost in managing archiving data.

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Deliverables

Propose a solution that will address the organization’s challenges and requirements

End of Lab Exercise

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Lab Exercise 11: Data Protection in Big Data and Mobile Device Environment

Purpose: To reinforce the concepts presented in the lecture portion of the module, Protecting Big Data and Mobile Device Data

Tasks: Participants are required to provide a solution for the deliverables based on the given scenario and requirements.

References: Module 11: Protecting Big Data and Mobile Device Data

Scenario

A multinational banking organization has several branches and has nearly 10 million customers across the globe. The organization runs business applications and internal applications across data centers. It has plan to implement big data analytics in its environment to gain insights and derive business value. It provides mobile banking applications to its customers and employees to access the data from anywhere. The organization also started supporting bring your own device (BYOD). Business critical data also resides in these mobile devices used by employees.

Challenges and Requirements

Currently, the organization does not have the required infrastructure to support big data analytics and its protection solutions. It does not have the required budget to implement the infrastructure for big data solutions and skilled IT professionals to manage the big data analytics infrastructure. It has been facing challenges in sharing the documents among employees that impact the collaborative work culture in their environment. It is also facing challenges in protecting business data that resides in their employee’s mobile device. Mobile device theft causes the organization to lose critical data.

The organization needs a solution to implement big data analytics but looking for OPEX cost model due to budget constraint. It also needs a solution to effectively share the documents among employees to improve the collaborative work and also need a solution to effectively protect the data on mobile devices.

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Deliverables

Propose a solution that will address the organization’s challenges and requirements

End of Lab Exercise

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Lab Exercise 12: Securing the Data Protection Environment

Purpose: To reinforce the concepts presented in the lecture portion of the module, Securing the Data Protection Environment

Tasks: Participants are required to provide a solution for the deliverables based on the given scenario and requirements.

References: Module 12: Securing the Data Protection Environment

Scenario

A large multinational bank is providing a full range of banking services and is currently supporting mobile banking. This enables their customers to access the applications and data from any location. The bank also enables their employees to access internal banking applications using mobile devices. Bank has multiple remote/branch offices (ROBO) across different locations. Single factor authentication solution is deployed for securing the access to banking applications and data. To ensure business continuity, the bank’s IT department performs remote replication to DR site. Bank archives data on tape and sends it to offsite to meet compliance requirement.

Challenges and Requirements

Bank is concerned about customer’s data being exposed to an attacker due to the theft of their employee’s mobile devices. The bank’s IT department has identified anomalous activities happening in the data center. The bank is also concerned about the confidentiality of data that is being replicated to the DR site and the tapes that are shipped to offsite. After security audit is performed, it was identified that an attack was attempted by exploiting loophole in the hypervisor management system.

The organization’s needs to protect the confidentiality of data if employee’s mobile device theft occurs. It requires security controls to identify anomalous activity and protect data on tapes while

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sending tapes to offsite location. It also needs to protect data while performing replication between sites and to have security controls to protect the hypervisor management system.

Deliverables

Propose a solution that will address the organization’s challenges and requirements.

End of Lab Exercise

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Lab Exercise 13: Managing Data Protection

Purpose: To reinforce the concepts presented in the lecture portion of the module, Managing the Data Protection Environment

Tasks: Participants are required to provide a solution for the deliverables based on the given scenario and requirements.

References: Module 13: Managing the Data Protection Environment

Scenario

An organization maintaining multiple data centers provides data protection services to its customers. The enterprise provides the protection services both at local site as well as at remote site protection for disaster recovery. The enterprise virtualizes all its components and allows its customer’s data to be stored, protected, and accessed from worldwide location. They have also deployed various backup, replication, and archiving solutions along with the monitoring and reporting tools. Also most of the management operations are performed manually in the data center.

Challenges and Requirements

There are many challenges in managing the data protection environment; in particular, difficulty in locating and resolving errors in infrastructure components and data protection operations. Also, the organization is facing difficulty in allocating resources to meet dynamic resource consumption and seasonal spikes in resource demand. In addition, the organization sometime experiences degraded performance during replication operation. Moreover, the organization also faces difficulty in creating the inventory of various infrastructure components, including their configuration, connectivity, functions, performance, etc.

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In order to meet the organizational requirements, to manage the data protection environment, the organization needs to ensure adequate availability of IT resources to provide data protection services. Also, organization needs to gather and maintain information about all the infrastructure components in a centralized database so that the information can be used by various management processes.

Furthermore, administrators should get proactive alerts about potential performance issues on data protection operations and ensure all the services and SLAs are delivered as committed. In addition, the organization needs to reduce manual errors and administration cost related to common, repetitive management tasks. Organization is planning to deploy a new multi-site data protection service. It needs to implement a management process for architecting the new multi-site data protection solution.

Deliverables

Propose a solution that will address the organization’s requirements.

End of Lab Exercise

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END OF LAB

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