JD Power and Associates 2009 UK Vehicle Ownership Satisfaction Study

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J.D. Power and Associates 2009 UK Vehicle Ownership Satisfaction Study (VOSS)SM VOSS Manufacturer Index Ranking (Based on a 1,000-point scale) 650 700 750 800 850 900 Lexus 833 Honda 817 Mercedes-Benz 808 Škoda 805 Toyota 805 Jaguar 804 MINI 804 Porsche 803 BMW 802 Volvo 802 Audi 799 Mazda 792 Volkswagen 791 SAAB 784 Nissan 781 Seat 781 Industry Average 781 Land Rover 780 Kia 778 Citroën 775 Hyundai 770 For d 768 Mitsubishi 766 Suzuki 765 Peugeot 764 Renault 761 Vauxhall 760 Chevrolet 756 Chrysler 755 Fia t 751 Included in the study, but not ranked due to small sample size are: Alfa Romeo, Daihatsu, Jeep, smart and Subaru. Source: J.D. Power and Associates 2009 UK Vehicle Ownership Satisfaction Study (VOSS)SM Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2009 UK Vehicle Ownership Satisfaction Study (VOSS)SM as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates survey results without the express prior written consent of J.D. Power and Associates. J.D. Power and Associates 2009 UK Vehicle Ownership Satisfaction Study (VOSS)SM Top Three Models per Segment Overall VOSS City Car Toyota Aygo 811 Peugeot 107 798 Volkswagen Fox 773 Small Car Honda Jazz 835 Toyota Yaris 812 MINI 804 Lower Medium Car Škoda Octavia 811 Honda Civic 810 Toyota Corolla 808 Upper Medium Car Toyota Prius 843 Lexus IS 825 Volvo S40 820 Executive/Luxury Car Audi A6 821 Mercedes-Benz E-Class 818 BMW 5 Series 807 Sports Car Mercedes-Benz CLK-Class 822 Mazda MX-5 805 Audi TT 802 MPV Citroën Grand C4 Picasso 802 Citroën Xsara Picasso 793 Seat Altea 793 SUV Lexus RX 853 Honda CR-V 815 Nissan Qashqai 814 Source: J.D. Power and Associates 2009 UK Vehicle Ownership Satisfaction Study (VOSS)SM Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2009 UK Vehicle Ownership Satisfaction Study (VOSS)SM as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates survey results without the express prior written consent of J.D. Power and Associates. .

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