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CSR Report 2011 Detailed Version

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CSR Report 2011 Detailed Version Locations (as of April 1, 2011) MHI CSR Report 2011 Digest Head Office Mitsubishi Heavy Industries Head Office Building 2-16-5 Konan, Minato-ku, Tokyo 108-8215, Japan Phone: 81-3-6716-3111 (main number) Fax: 81-3-6716-5800 Yokohama Building 3-3-1 Minatomirai, Nishi-ku, Yokohama-shi, Kanagawa 220-8401, Japan Business Segments SHIPBUILDING & OCEAN DEVELOPMENT Phone: 81-3-6716-3111 (Mitsubishi Heavy Industries Head Office Building, Nagasaki Shipyard & Machinery Works, Kobe Shipyard & Machinery Works, Shimonoseki Shipyard & Machinery Works, Yokohama Dockyard & Machinery Works) POWER SYSTEMS Phone: 81-3-6716-3111 (Yokohama Building, Nagasaki Shipyard & Machinery Works, Kobe Shipyard & Machinery Works, Shimonoseki Shipyard & Machinery Works, Yokohama Dockyard & Machinery Works, Takasago Machinery Works) NUCLEAR ENERGY SYSTEMS Phone: 81-3-6716-3111 (Mitsubishi Heavy Industries Head Office Building, Kobe Shipyard & Machinery Works) MACHINERY & STEEL INFRASTRUCTURE SYSTEMS Phone: 81-3-6716-3111 (Mitsubishi Heavy Industries Head Office Building, Kobe Shipyard & Machinery Works, Hiroshima Machinery Works, Mihara Machinery Works, Iwatsuka Plant, Yokohama Engineering Center) Environmental & Chemical Plant Division (Yokohama Engineering Center) Transportation Systems & Advanced Technology Division (Kobe Shipyard & Machinery Works, Mihara Machinery Works) Industrial Machinery Business, Technology & Solutions Division CSR REPORT (Hiroshima Machinery Works) AEROSPACE SYSTEMS Phone: 81-3-6716-3111 Address all inquiries about this report to: (Mitsubishi Heavy Industries Head Office Building, Nagasaki Shipyard & Machinery Works, Kobe Shipyard & Machinery Works, Shimonoseki Shipyard & Mitsubishi Heavy Industries, Ltd. Machinery Works, Nagoya Aerospace Systems Works, Nagoya Guidance & Propulsion Systems Works, Hiroshima Machinery Works) Presidential Administration Office Corporate Social Responsibility Department GENERAL MACHINERY & SPECIAL VEHICLES Phone: 81-42-761-1101 MHI Social and Detailed (Sagamihara Machinery Works, Iwatsuka Plant) Version 2-16-5 Konan, Minato-ku, Tokyo, Japan Environmental Report Postal Code: 108-8215 AIR-CONDITIONING & REFRIGERATION SYSTEMS Phone: 81-3-6716-3884 Fax: 81-3-6716-5815 Phone: 81-52-503-9200 (Takasago Machinery Works, Nagoya Air-Conditioning & Refrigeration Machinery URL: http://www.mhi.co.jp/en/ Works) MACHINE TOOL Phone: 81-77-553-3300 (Ritto Machinery Works, Iwatsuka Plant) Mitsubishi Minatomirai Industrial Museum Phone: 81-45-200-7351 Fax: 81-45-200-9902 Mitsubishijuko Yokohama Building, 3-3-1, Minatomirai, Nishi-ku, Yokohama-shi, Kanagawa 220-8401, Japan URL: http://www.mhi.co.jp/en/museum/ This report has been printed on environmentally considerate FSC certified paper, using VOC (volatile organic compound) free ink. A waterless printing process was employed, which eliminates the use of alkaline developing solutions and elements such as isopropyl alcohol in the damping water. Detailed Version MHI Social and Environmental Report Corporate Social Responsibility Report Creed CONTENTS 1. We strongly believe that the customer comes first and that we are obligated to be an Creed, Editorial Policy 00 innovative partner to society. Dialogue 00 2. We base our activities on honesty, harmony, and a clear distinction between public Providing vital social infrastructure and private life. and addressing a myriad of global 3. We shall strive for innovative management and technological development from an issues international perspective. Ms. Mari Watanabe x President Hideaki Omiya The MHI Group’s response in the wake of the Great East Japan Earthquake 00 Overview of the MHI Group Reason for Instituting the Creed (Issued June 1, 1970) Dialogue: In this section, Ms. Mari Watanabe, a freelance 00 announcer, and President Omiya discuss corporate social CSR of the MHI Group 00 In Japan there are many enterprises with their own “creeds” company, the mental attitude of employees, and the future responsibility (CSR) for MHI. Special Feature which simply represent their management concept. directions of the company. Mitsubishi Heavy Industries, Ltd. has a creed of this The reason for instituting the present creed is so that all Close ties with type, also. It was instituted in 1970 on the basis of the policy of us can call to mind our one hundred years of tradition and 00 advocated by Koyata Iwasaki, president of Mitsubishi Goshi strive for further development in the future. the Earth Kaisha in the 1920s, to indicate the essential attitude of the Using “eco-ships” to substantially reduce CO2 emissions from maritime transport Close ties with Editorial Policy Society 00 Contributing to local communities in Thailand as Since 2001, Mitsubishi Heavy Industries, Ltd. (MHI) has Scope of this Report Special Feature on Close ties with the Earth: This fea- a good corporate citizen been publishing its Environmental Report and in 2007, Target organization: ture introduces our initiatives involving “eco-ships,” which we have developed to help reduce CO2 emissions from this report was expanded and revised, and entitled “CSR The information contained in this report pertains to Mitsubishi maritime transport. A bridge to the Report.” In 2011, in addition to the exhaustive disclosure Heavy Industries, Ltd. and its Group companies (120 in Japan 00 of information on our website, we posted a CSR Report di- and 114 overseas). Some articles, however, only include de- next Generation Conveying the enjoyment of manufacturing gest version (brochure) to succinctly convey the activities scriptions of MHI activities. through science classes applying our products of MHI, as we have done in previous years. Both the web- Target period: and technologies site and the brochure included a dialogue between the From April 1, 2010 to March 31, 2011 Fair and Sound Management President and an intellectual, a summary of MHI’s efforts (includes information on some activities after March 31, 2011) Corporate Governance 00 according to the three themes of its CSR Action Guidelines, Promotion of CSR 00 opinions from stakeholders and employees tasked with Guidelines and other reference material Compliance 00 supporting CSR activities as well as relief efforts by the MHI • Global Reporting Initiative (GRI) Report on Environmental Initiatives Environmental Management Group in response to the Great East Japan Earthquake “Sustainability Reporting Guidelines (G3 version)” 00 Targets and Progress of March 2011. Our website contains detailed information • Japanese Ministry of the Environment “Environmental Reporting 00 Special Feature on Close ties with Society: This sec- Material Balance 00 tion introduces our Thai subsidiary’s efforts to contribute to focusing on “Fair and Sound Management,” “Report on Guidelines (2007 edition)” Environmental Accounting local communities by supporting local elementary schools. 00 Environmental Initiatives” and “Report on Social Actions,” • ISO 26000 Countermeasures against Global Warming 00 which is not found in the brochure. We will continue to im- Note: A “Guideline Comparison List” will be posted on our website. Resource Conservation and Waste Management 00 prove this report in response to your feedback. Management of Chemical Substances 00 Products and Technologies that Reduce Environmental Date of Issuance Impact 00 Structure of CSR information disclosure June 2011 (previous issue: June 2010) Report on Social Actions MHI FY2011 CSR Activities Report Commitment to Our Customers 00 Detailed version (website) Commitment to Our Shareholders and Investors 00 Commitment to Our Business Partners (Suppliers) 00 Commitment to Our Employees 00 Digest (brochure) Contributions to Society 00 Disclaimer CSR Action Plan 00 Special Feature on A bridge to the next Generation: Recognition from Society 00 In addition to objective information on the past and present status of Here, we introduce how our works leverage their unique Progress Toward a Sustainable Society Mitsubishi Heavy Industries, Ltd. and its Group companies, this report also characteristics to support science education. 00 contains plans, perspectives and forecasts based on business plans and Main Third-Party Opinions on Past CSR Reports and Our Responses URL other materials. These forecasts are made using information available at 00 Third-Party Opinions, Acting on Third-Party Opinions http://www.mhi.co.jp/en/csr the time of publication and therefore the actual outcome of future business 00 activities may differ from these forecasts. GRI Guideline Comparison List 00 1 Detailed Version MHI Social and Environmental Report Corporate Social Responsibility Report Creed CONTENTS 1. We strongly believe that the customer comes first and that we are obligated to be an Creed, Editorial Policy 1 innovative partner to society. Dialogue 3 2. We base our activities on honesty, harmony, and a clear distinction between public Providing vital social infrastructure and private life. and addressing a myriad of global 3. We shall strive for innovative management and technological development from an issues international perspective. Ms. Mari Watanabe x President Hideaki Omiya The MHI Group’s response in the wake of the Great East Japan Earthquake 7 Overview of the MHI Group Reason for Instituting the Creed (Issued June 1, 1970) Dialogue: In this section, Ms. Mari Watanabe, a freelance 8 announcer, and President Omiya discuss corporate social CSR of the MHI Group 13 In Japan there are many enterprises with their own “creeds” company, the mental attitude of employees, and the future responsibility (CSR) for MHI.
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