CSR Report 2013 Digest
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Creed 1. We strongly believe that the customer comes first and that we are obligated to be an innovative partner to society. 2. We base our activities on honesty, harmony, and a clear distinction between public and private life. 3. We shall strive for innovative management and technological development from an international perspective. Reason for Instituting the Creed (Issued June 1, 1970) In Japan there are many enterprises with their own “creeds” company, the mental attitude of employees, and the future which simply represent their management concept. directions of the company. Mitsubishi Heavy Industries, Ltd. has a creed of this The reason for instituting the present creed is so that all type, also. It was instituted in 1970 on the basis of the policy of us can call to mind our one hundred years of tradition and advocated by Koyata Iwasaki, president of Mitsubishi Goshi strive for further development in the future. Kaisha in the 1920s, to indicate the essential attitude of the Editorial Policy MHI uses its website for the comprehensive disclosure of Scope of this Report information related to the MHI Group’s CSR initiatives. MHI Target organization: also produces a CSR Report digest version (brochure) to The information contained in this report pertains to Mitsubishi succinctly convey the activities that are the target of great Heavy Industries, Ltd. and its Group companies (110 in Japan interest from society and are also highly important to MHI. and 126 overseas). Some articles, however, only include de- In 2013, with a greater awareness of dialogues with our scriptions of MHI’s activities. stakeholders, we have included an interview of our president conducted by an outside expert, and dialogues with outside Target period: experts on human rights issues. The brochure is kept concise From April 1, 2012 to March 31, 2013 for ease of reading, while the website includes more detailed (includes information on some activities after March 31, 2013) information to offer a greater understanding of matters intro- duced. In addition, MHI reports on its representative efforts Guidelines and Other Reference Material with the aim of resolving issues on a global scale through a • Global Reporting Initiative (GRI) wide range of business fields such as Energy & Environment, “Sustainability Reporting Guidelines (G3.1 version)” Transportation, and Aerospace. • Japanese Ministry of the Environment “Environmental Reporting Our website contains detailed information — focusing Guidelines (2012 edition)” on “Management,” the “Environmental Report,” and the • ISO 26000 “Social Contributions Report” — that is not included in the NOTE: A “Guideline Comparison List” will be posted on our website. brochure. In the future we will continue to improve these re- ports in response to your feedback. Date of Issuance June 2013 (previous issue: June 2012) Structure of CSR information disclosure Recent efforts are included under “CSR” on the MHI website. High MHI CSR activity reports Detailed version (website) Disclaimer In addition to objective information on the past and present status of Digest version (brochure) Mitsubishi Heavy Industries, Ltd. and its Group companies, this report also URL contains plans, perspectives and forecasts based on business plans and Stakeholder interest http://www.mhi.co.jp/en/csr/ other materials. These forecasts are made using information available at the time of publication and therefore the actual outcome of future business activities may differ from these forecasts. Importance for MHI High 1 Mitsubishi Heavy Industries, Ltd. MHI Social and Environmental Report Digest Corporate Social Responsibility Report 2013 CONTENTS page Commitment by Management — Interview with the President 3 Leveraging our comprehensive strengths in manufacturing to help realize a sustainable society What should MHI do to help realize a sustainable society through manufacturing? Mayumi Matsumoto—former newscaster and guest associate professor of the College of Arts and Sciences at The University of Tokyo, currently active as an expert in the energy and environment field—interviews President and CEO Shunichi Miyanaga. page 5 CSR of the MHI Group page 7 Feature Towards an Assured Future for Mankind and Earth page Large-Scale Offshore Wind Power page MEGANINJA: A Solution to Energy Demands 9 Generation: One Solution to Energy Issues 11 for Distributed Power Generation Systems page Delivering New Urban Transportation Systems that Are page Contributing to International Space Activities 13 Safer, More Comfortable, and Friendlier to the Environment 15 by Enhancing Launch Capability and Reliability ©JAXA page page Employees Introduce Our CSR Activities 17 Stakeholder Dialogue 19 MHI will strive to identify adverse human rights impacts of our business activities and take appropriate steps to respect human rights MHI held a stakeholder dialogue on human rights issues with Makoto Teranaka and Hiroshi Ishida, two experts who are also members of the Nippon CSR Consortium page Highlights of CSR Activities in FY2012 21 page CSR Medium-Term Action Plan and 23 Results of Promotion page 29 Company Profile page Third-Party Opinions / 30 Acting on Valuable Opinions CSR Report 2013 2 Commitment by Management — Interview with the President Shunichi Miyanaga Mayumi Matsumoto President and CEO, Visiting Assistant Professor, Special Division Mitsubishi Heavy Industries, Ltd. for Energy and Environmental Sciences, Komaba Organization for Educational Excellence (KOMEX), College of Arts and Sciences, The University of Tokyo Leveraging our comprehensive strengths in manufacturing to help realize a sustainable society This approach is reflected in our Miyanaga: Yes. In today’s world, as Promote CSR aligned to corporate identity statement, “Our economies grow in newly developing management strategy Technologies, Your Tomorrow.” countries and populations increase, At the same time, we want to problems stemming from energy and increase earnings in each of MHI’s resource depletion, environmental Matsumoto: To begin, could you tell businesses in order that our diverse degradation, and food and water us about MHI’s basic approach stakeholders — particularly customers, shortages are rising. Consequently, to CSR? shareholders, business partners, and there are urgent needs throughout Miyanaga: Our most important social employees — also benefit to the fullest many regions of the world to responsibility is to provide a wide extent possible. provide for various industrial and range of products benefiting social Matsumoto: So, for MHI, business social infrastructures, starting with and industrial infrastructures in ways strategies and CSR are integrally lifeline utilities. that help create a sustainable society. related? To effectively respond to these global-scale issues, we reorganized the MHI Group’s businesses into four business domains: “Energy & Environ- Profile ment,” “Commercial Aviation & Trans- Born in Fukuoka Prefecture, Japan, on April portation Systems,” “Integrated 27, 1948. Graduated from the University of Defense & Space Systems,” “Machin- Tokyo Faculty of Law and joined MHI in 1972. Appointed President of MHI-HITACHI Metals ery, Equipment & Infrastructure.” By Machinery, Inc. in 2000 (renamed Mitsubishi- Hitachi Metals Machinery, Inc. in 2002). capitalizing on the synergies of these Appointed as Member of the Board and business domains and leveraging our Executive Vice President of MHI, as well as Head of Machinery & Steel Structures comprehensive strengths in advanced Headquarters in 2008. Served as Member of manufacturing, or monozukuri, we the Board, Senior Executive Vice President and Head of the Presidential Administration intend to help realize a sustain- Office from 2011. Appointed President and CEO on April 1, 2013. able society. That is the mission of the MHI Group. 3 Mitsubishi Heavy Industries, Ltd. For more detailed information regarding the Interview with the President, please refer to the MHI website. http://www.mhi.co.jp/en/csr/csrreport/message.html Commitment essential to promoting CSR in Profile Born in Kumamoto Prefecture, Japan, Mayumi communities around Matsumoto graduated from the Faculty of the world Foreign Studies at Sophia University. After graduating, she worked as a newscaster for TV Asahi and contributed numerous features as a Matsumoto: Could you give some reporter. From there, she joined the Japan examples of how CSR has been Broadcasting Corporation’s NHK BS 1 channel as a newscaster and was in charge of connected to business activities? its World News programs for six years. Matsumoto is active in environment- and Miyanaga: As one example, MHI has energy-related NPOs and joined the University of Tokyo’s Research Center for Advanced been a participant in the United Science and Technology as a specially Nations Global Compact since 2004 appointed researcher in May 2009. Her current position commenced in April 2013. and abides by its 10 principles across the four areas of human rights, labor, the environment and anti-corruption. In addition, MHI began incorporating these rules and guidelines, I empha- capabilities are indispensable. the seven core subjects of ISO 26000 size that compliance ultimately Previous accidents at nuclear in its business plans from fiscal 2012. leads to a happier society. Hence power plants stemmed from individu- Matsumoto: What aspects of those company-wide compliance is essen- ally unique factors, and the industry initiatives are especially important in tial in promoting CSR. has learned from past mistakes. your