2019 Performance Highlights 6 Occupational Health and Safety (OH&S) Achievements
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ABOUT THIS REPORT CONTENTS GRI 102-46, GRI 102-48, GRI 102-49, GRI 102-50, GRI 102-51, GRI 102-52 We are proud to present the ninth public sustainability report Development Goals (UN SDGs), the Qatar National Vision SUSTAINABILITY AT QATARGAS HEALTH AND SAFETY PERFORMANCE 48 to our stakeholders. Our sustainability report discusses 2030 and the International Petroleum Industry Environmental our corporate sustainability strategy, challenges and Conservation Association (IPIECA) guidelines to ensure 2019 Performance Highlights 6 Occupational Health and Safety (OH&S) achievements. It highlights the impacts of our operations on compatibility and completeness. 2019 Awards 7 Leadership 50 Qatar’s economic development, environment and society. By This report has successfully completed the GRI Materiality Message from the CEO 8 Safety and Occupational Health Management 54 providing a clear and transparent picture of where we are Disclosures service which is available at the end of this report. Sustainability at Qatargas 10 Qatargas OHS Performance 57 today and where we aspire to be in the future with regards to Please refer to the GRI Index on page 99 for full details. our sustainability journey, this report aims to communicate Qatargas Value Chain 14 Safety Trainings 59 and engage with all our stakeholders. At Qatargas, we strive for continuous improvement with • Stakeholder engagement 16 Heat Stress Management 61 respect to our sustainability performance. We are committed The Qatargas 2019 Sustainability Report covers the • Materiality 16 Process Safety and Asset Integrity 62 to building on our sustainability reporting system in the future sustainability performance of Qatargas for the reporting Crisis Management 65 by capturing a broader data spectrum that further reflects our period from 1 January 2019 to 31 December 2019. The scope of GOVERNANCE AND RISK MANAGEMENT 20 stakeholders’ needs and expectations. This report will enable Hazardous Material Management 67 the report are all Qatargas frameworks, procedures, processes Operating Structure 21 enhanced engagement with all our stakeholders. Therefore, and initiatives that are in place to drive sustainability. The Contractor’s Occupational Health and we invite stakeholders to share their feedback on the contents Qatargas Management System 22 reporting boundary is all Qatargas operations under our direct Safety Management 67 of this report and Qatargas’ sustainability performance at the Enterprise Risk Management and control within the State of Qatar. Certifications 70 following email address: [email protected]. Business Continuity 22 This report has been prepared in accordance with the GRI Emergency Response and Security 71 Standards: Core option. The Global Reporting Initiative (GRI) is ECONOMIC PERFORMANCE 24 Qatargas Medical Services 74 an independent international organisation that has pioneered Managing LNG Market Dynamics 26 sustainability reporting since 1997. It helps businesses HUMAN CAPITAL PERFORMANCE 78 worldwide understand and communicate their impact on Efficiency and Reliability of Operations 28 Leadership in Workplace 80 critical sustainability issues such as climate change, human Customer Satisfaction and rights, governance and social well-being. This enables real Supporting our Nationals 81 Product Responsibility 28 action to create social, environmental and economic benefits Employee Practices, Retention and Recruitment 83 Contribution to National Economic for everyone. The GRI Sustainability Reporting Standards Talent Management and Development 87 are developed with true multi-stakeholder contributions and Development 29 rooted in the public interest. COMMUNITY ENGAGEMENT PERFORMANCE 90 ENVIRONMENTAL PERFORMANCE 33 The Global Reporting Initiative (GRI) reporting principles Local Communities Engagement 91 were used in this report to define and ensure report content Environmental Leadership 34 Ras Laffan Industrial City Community Outreach and quality. We have also used the GRI Oil and Gas sector Energy 37 supplement to report our performance on relevant topics Programme (COP) 92 Greenhouse Gas (GHG) 37 that are currently and potentially material to Qatargas. In Social Investment Programmes (SIP) 95 Flaring 39 preparation of this report, we were faced with a wide range of Business partnerships/memberships for topics on which to report. Relevant topics that have merited Air Emissions 41 social responsibility 99 inclusion in the Qatargas 2019 Sustainability Report are Water and Wastewater Management 42 those that are reasonably considered important for reflecting Waste Management 43 APPENDIX A – GRI CONTENT INDEX 100 Qatargas’ economic, environmental and social impacts. These material topics also influence the decisions of our stakeholders Biodiversity 46 APPENDIX B – ACRONYMS 107 that have been identified in this report, along with their expectations and interests. For detailed information on the materiality and reporting process, please refer to page 17. In addition to the GRI Standards, we have also referred to other frameworks such as the United Nations Sustainable www.youtube.com/c/QatargasPR ©All Rights Reserved 2 Sustainability Report 2019 Sustainability Report 2019 3 INTRODUCTION TO QATARGAS AND SUSTAINABILITY 2019 PERFORMANCE HIGHLIGHTS 2019 AWARDS QATARGAS AWARDED In December 2019, Qatargas was certified the new ISO 45001 (Occupational Health & ISO CERTIFICATIONS IN Safety) standard, being one of the few companies in the oil and gas sector to receive this certification. In addition, Qatargas has been recertified with ISO 9001 (Quality OCCUPATIONAL Management Systems), ISO 14001 (Environment Management Systems) and ISO 28000 2 99% 84 QR7.1 M 12% HEALTH & SAFETY, (Security Management Systems) standards. The certificates were awarded by the British New terminals LNG overall reliability Consecutive days injury Total community Reduction of Scope 1 QUALITY, Ambassador to Qatar, Ajay Sharma, to Qatargas’ Chief Health, Safety, Environment & commissioned by performance free from Oct 6th – Dec investment spending & 2 GHG emissions ENVIRONMENT AND Quality (HSEQ) Officer, Khalid Al-Hemaidi, in a ceremony at Qatargas headquarters in Qatargas in India 30th 2019 since 2012 SECURITY Doha. and China This achievement demonstrates our commitment to the Company's Direction Statement which actively promotes the effective management of Safety, Health, Security and Environmental aspects of our operations. 5 90% 67% Gold 76% Khalid bin Khalifa Al-Thani, Qatargas CEO New international LNG Customer Reduction of heat stress sponsor of the Reduction in flaring partnerships forged with satisfaction rate events International Junior since 2011 QATARGAS AWARDED In May 2019, Qatargas was awarded the Qatarization Certificate by the Minister of State MNG (Greece); JOVO and Science Olympiad for Energy Affairs, His Excellency Mr. Saad Sherida Al-Kaabi. The prestigious award was ENN (China); POSCO and QATARIZATION presented at the Annual Qatarization Review Meeting of the Energy and Industry sector in GS Energy (Korea) CERTIFICATE FOR Qatar. It was awarded in recognition of Qatargas’ valued “Support and Liaison with the SUPPORT & LIAISON Education Sector” during 2018. Qatargas contributed to the education sector by hosting WITH THE EDUCATION extensive activities and programs, including internships, partnerships with the education SECTOR community, outreach campaigns and other initiatives. 4MTPA 2X 31,858 33.56% 200 for 15 years Qatargas wins the Total number of of Qatarisation Artificial coral reef QATARGAS WINS In recognition of its commitment to safety management and environmental management Qatargas enters into two “double” by being medical mass achieved modules installed off SWORD AND GLOBE excellence, for the fifth consecutive year, Qatargas' Commercial and Shipping Group was long-term Sale and awarded both the Sword screenings Banana Island awarded the prestigious Sword of Honour and Globe of Honour by the British Safety Purchase Agreement of Honour and the Globe OF HONOUR Council. In the presence of Khalid bin Khalifa Al Thani, Qatargas Chief Executive Officer, (SPA) with Shell & Kuwait of Honour by the British AWARDS FOR THE Petroleum Safety Council Abdurrahman Al Mulla, Qatargas Shipping Manager, received the awards at a ceremony FIFTH CONSECUTIVE held recently in London, the United Kingdom. Qatargas is one of ten organisations YEAR worldwide that won the 'double' by being awarded both the Sword of Honour and Globe of 15,675 48% 56% 39% 1.2 Honour. million tonnes Reduction in OHS Proportion of Recycling of total million tonnes CO2 QATARGAS SETS On 12 May 2019, Qatargas reached a historic milestone when the Q-Flex type LNG vessel Total Fuel Volume Saved high potential events procurement budget waste generated vs. captured during the WORLD RECORD named “Al Safliya” transited the Panama Canal as the largest LNG vessel by cargo spent on local suppliers 22% target recycling reporting period capacity. The “Al Safliya” has a cargo carrying capacity of 210,000 m3 of LNG with a rate WITH Q-FLEX TRANSIT OF length and breadth of 315 m and 50 m, respectively. It successfully completed the 82 km transit according to plan and received accolades from His Excellency Mr. Saad Sherida PANAMA CANAL Al-Kaabi, Minister of State for Energy Affairs. This achievement followed months of careful planning by Qatargas, the vessel operator, Pronav Ship Management Gmbh, and Panama Canal Authority (ACP). USD7.02 M 40% 94% ZERO ISO Fuel Cost Savings Reduction in Employees reported Non-compliance QATARGAS